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St Mungo's
Support Workers - Bristol Housing and Homelessness
St Mungo's Bristol, Gloucestershire
Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker? Where you ll be working St Mungo s Bristol Accommodation Services are taking on an exciting expansion, including supported housing Toll House Court in Southville, and Semi Independent Accommodation across West and East Bristol. These services provide accommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, trauma informed, high quality and inclusive service to people while they are living in the hostel with the aim of working towards a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Project Worker Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way. Provide practical and personal support to clients with complex needs around areas such as housing and health. Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them. Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support. Continue to develop your skills further around working with clients in a holistic way - we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. When you'll be working You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. What we're looking for This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we d love to hear from you! Experience supporting vulnerable individuals to identify goals and navigate change. Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach. A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment. An understanding of the challenges faced by people experiencing homelessness. Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. Visit our website and click the Apply Now Button to start your online application form. Closing date: 10 am on 19 May 2026 Interview and assessments between 1-5 June 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
May 06, 2026
Full time
Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker? Where you ll be working St Mungo s Bristol Accommodation Services are taking on an exciting expansion, including supported housing Toll House Court in Southville, and Semi Independent Accommodation across West and East Bristol. These services provide accommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, trauma informed, high quality and inclusive service to people while they are living in the hostel with the aim of working towards a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes. What you ll be doing as a Project Worker Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way. Provide practical and personal support to clients with complex needs around areas such as housing and health. Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them. Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support. Continue to develop your skills further around working with clients in a holistic way - we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. When you'll be working You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. What we're looking for This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we d love to hear from you! Experience supporting vulnerable individuals to identify goals and navigate change. Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach. A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment. An understanding of the challenges faced by people experiencing homelessness. Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety. We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. Visit our website and click the Apply Now Button to start your online application form. Closing date: 10 am on 19 May 2026 Interview and assessments between 1-5 June 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Randstad Construction & Property
Asbestos Surveyor / Analyst
Randstad Construction & Property Southampton, Hampshire
Job Title: Asbestos Surveyor / Analyst Location: Southampton (with regional travel from Poole to the Surrey area) Salary & Package: Competitive Base Salary, plus exceptional bonus structure and Company Van Contract Type: Permanent The Role: Are you a career-driven Asbestos Surveyor/Analyst who takes genuine pride in the quality of your work? We are partnering with a highly respected and family orientated consultancy to find a dedicated professional for their rapidly expanding Southampton branch. Unlike many consultancies, this branch operates with a strong, family-orientated ethos where management understands what is achievable and actively avoids overloading their team. You will enjoy a highly varied workload; while there is a steady stream of domestic and housing association surveys, my client ensures every surveyor is given a diverse mix of projects, including NHS trusts, major construction sites, and private commercial jobs. Your responsibilities will include: Conducting a mixture of asbestos surveys and analytical air testing duties across a varied regional portfolio. Maintaining high-quality standards, ensuring correct procedures are followed, and dropping off samples on time. Operating effectively across the region in a provided company van. The Rewards: My client wants to attract candidates who are looking for a long-term career home rather than a quick pay jump, and they reward their staff accordingly. Internal progression is highly encouraged-in fact, the current branch manager started with the company as a trainee surveyor over a decade ago, proving that genuine career advancement is available. In addition to your base salary, you will receive: Monthly Performance Bonus: Up to 160 per month for hitting quality targets, completing tasks on time, and demonstrating professionalism. Six-Monthly Reward Bonus: Up to 300 awarded post-appraisal to recognise your reliability and overall contribution to the business. Exceptional Annual Leave: Starting at 21 days and rising up to a maximum of 35 days (including bank holidays) with length of service. Private Medical Insurance: Available post-probation, giving you access to health advice, counselling, and mental health support. Excellent Pension: A 5% company contribution (with a 3% employee contribution via salary sacrifice). About You: You will be a dual-qualified Asbestos Surveyor and Analyst (holding BOHS P402, P403, and P404, or equivalent qualifications). You are a career-focused individual who values a comfortable, supportive working environment and high staff retention over simply chasing the highest day rate. You take real pride in your compliance, paperwork, and punctuality-qualities that will directly increase your monthly take-home pay through my client's performance bonus scheme. You must hold a full UK driving licence to operate the provided company van. If you are looking for a company that will genuinely invest in your future and reward you for doing your job correctly, apply today or get in contact using the details provided! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 05, 2026
Full time
Job Title: Asbestos Surveyor / Analyst Location: Southampton (with regional travel from Poole to the Surrey area) Salary & Package: Competitive Base Salary, plus exceptional bonus structure and Company Van Contract Type: Permanent The Role: Are you a career-driven Asbestos Surveyor/Analyst who takes genuine pride in the quality of your work? We are partnering with a highly respected and family orientated consultancy to find a dedicated professional for their rapidly expanding Southampton branch. Unlike many consultancies, this branch operates with a strong, family-orientated ethos where management understands what is achievable and actively avoids overloading their team. You will enjoy a highly varied workload; while there is a steady stream of domestic and housing association surveys, my client ensures every surveyor is given a diverse mix of projects, including NHS trusts, major construction sites, and private commercial jobs. Your responsibilities will include: Conducting a mixture of asbestos surveys and analytical air testing duties across a varied regional portfolio. Maintaining high-quality standards, ensuring correct procedures are followed, and dropping off samples on time. Operating effectively across the region in a provided company van. The Rewards: My client wants to attract candidates who are looking for a long-term career home rather than a quick pay jump, and they reward their staff accordingly. Internal progression is highly encouraged-in fact, the current branch manager started with the company as a trainee surveyor over a decade ago, proving that genuine career advancement is available. In addition to your base salary, you will receive: Monthly Performance Bonus: Up to 160 per month for hitting quality targets, completing tasks on time, and demonstrating professionalism. Six-Monthly Reward Bonus: Up to 300 awarded post-appraisal to recognise your reliability and overall contribution to the business. Exceptional Annual Leave: Starting at 21 days and rising up to a maximum of 35 days (including bank holidays) with length of service. Private Medical Insurance: Available post-probation, giving you access to health advice, counselling, and mental health support. Excellent Pension: A 5% company contribution (with a 3% employee contribution via salary sacrifice). About You: You will be a dual-qualified Asbestos Surveyor and Analyst (holding BOHS P402, P403, and P404, or equivalent qualifications). You are a career-focused individual who values a comfortable, supportive working environment and high staff retention over simply chasing the highest day rate. You take real pride in your compliance, paperwork, and punctuality-qualities that will directly increase your monthly take-home pay through my client's performance bonus scheme. You must hold a full UK driving licence to operate the provided company van. If you are looking for a company that will genuinely invest in your future and reward you for doing your job correctly, apply today or get in contact using the details provided! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Site Manager
Pilon Ltd Tetbury, Gloucestershire
Apply only if you meet the essential criteria outlined below. Salary Range: £45,000 to £50,000 a year, depending on experience Location: Gloucester Role type: Permanent, full-time We're looking for experienced professionals who are ready to hit the ground running in a fast paced, rewarding role. Are you an experienced Site Manager with a passion for delivering excellence in kitchen and bathroom refurbishment projects within the social housing sector? If so, we want you to join our dynamic team at PiLON, an award winning, multi trade construction business dedicated to enhancing living environments for our clients. As a Site Manager, you must have at least two years of proven experience managing kitchens and bathroom renewals in the social housing sector. The ideal candidate will be well versed in managing teams of tradespeople and will be instrumental in delivering the project, directly contributing to the organisation's growth targets. If you're ready to lead with care, skill, and dedication, we'd love to hear from you! What You'll Be Doing: Overseeing, monitoring, and managing the progress of the kitchen and bathroom refurbishments Liaising with clients and reporting on work progress to internal and external stakeholders Supervising refurbishment works and ensuring that trades are focused, engaged and motivated Ensuring the safety of the site by making safety inspections and enforcing safety guidelines and protocols Preparing, coordinating, and writing site reports and other necessary documents Maintaining quality control checks whilst dealing with the day to day problem solving for any work issues that arise What We're Looking For: A minimum of 2 years' experience in kitchen and bathroom renewals within the social housing sector Full, clean UK driving licence Good problem solving skills to manage complaints and challenges calmly and professionally Genuinely care for people and motivate your team of tradespeople Good knowledge of building methods and regulations Customer focused mindset Strong communication and writing skills Microsoft Office proficiency Qualifications required: Site Management Safety Training Scheme (SMSTS) or Site Supervision Safety Training Scheme (SSSTS) Asbestos Awareness Certificate First Aid at Work CSCS card Fire Marshal/Safety Certificate Why work with us? Here are some of the brilliant benefits you could get as a Site Manager: 23 days of holiday per year, excluding Bank Holidays (plus get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more ? About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high quality work with care, consistency, and respect for the communities we serve. At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.
May 04, 2026
Full time
Apply only if you meet the essential criteria outlined below. Salary Range: £45,000 to £50,000 a year, depending on experience Location: Gloucester Role type: Permanent, full-time We're looking for experienced professionals who are ready to hit the ground running in a fast paced, rewarding role. Are you an experienced Site Manager with a passion for delivering excellence in kitchen and bathroom refurbishment projects within the social housing sector? If so, we want you to join our dynamic team at PiLON, an award winning, multi trade construction business dedicated to enhancing living environments for our clients. As a Site Manager, you must have at least two years of proven experience managing kitchens and bathroom renewals in the social housing sector. The ideal candidate will be well versed in managing teams of tradespeople and will be instrumental in delivering the project, directly contributing to the organisation's growth targets. If you're ready to lead with care, skill, and dedication, we'd love to hear from you! What You'll Be Doing: Overseeing, monitoring, and managing the progress of the kitchen and bathroom refurbishments Liaising with clients and reporting on work progress to internal and external stakeholders Supervising refurbishment works and ensuring that trades are focused, engaged and motivated Ensuring the safety of the site by making safety inspections and enforcing safety guidelines and protocols Preparing, coordinating, and writing site reports and other necessary documents Maintaining quality control checks whilst dealing with the day to day problem solving for any work issues that arise What We're Looking For: A minimum of 2 years' experience in kitchen and bathroom renewals within the social housing sector Full, clean UK driving licence Good problem solving skills to manage complaints and challenges calmly and professionally Genuinely care for people and motivate your team of tradespeople Good knowledge of building methods and regulations Customer focused mindset Strong communication and writing skills Microsoft Office proficiency Qualifications required: Site Management Safety Training Scheme (SMSTS) or Site Supervision Safety Training Scheme (SSSTS) Asbestos Awareness Certificate First Aid at Work CSCS card Fire Marshal/Safety Certificate Why work with us? Here are some of the brilliant benefits you could get as a Site Manager: 23 days of holiday per year, excluding Bank Holidays (plus get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more ? About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high quality work with care, consistency, and respect for the communities we serve. At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.
Metropolitan Thames Valley
Salesforce Product Manager
Metropolitan Thames Valley
Salesforce Product Manager (known internally as Product Manager) Full-time, 12-month Fixed-Term opportunity (37.5 hours) Beeston, Nottingham: £70,021 - £73,706 Farringdon, London: £77,801 - £81,895 Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for an experienced Product Manager to lead the internal Salesforce product development work at MTVH. As a Product Manager, you'll be passionate about bringing a product mindset to develop quality internally focused Salesforce solutions. You'll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. Aligned to our new MTVH 2030 Strategy, we have an ambitious multiyear plan to roll-out Salesforce across MTVH. You'll be working with different teams that manage a variety of services, ranging from the sales and marketing of our homes, through to the ongoing management of our properties, including complex resident services that support them to live well in their homes. You'll be focussing on developing Salesforce solutions for our property services, helping us improve the management and safety of our homes, through to enabling customers to self-serve for repairs to their home; powered by Salesforce's business process and workforce management capabilities. Your responsibilities : You'll be responsible for creating and communicating a strategy and outcome-oriented Salesforce development roadmap. Your customers are the employees of MTVH, but you'll act as a conduit between our customers, the business and the Technology team to make sure internal solutions are aligned to our business goals and ultimately meet the needs of our customers. Supported by our Digital Product Managers, you'll ensure Salesforce development enables digital transformation, and that digital by default is the approach taken for the majority of services enabled using Salesforce. Working in an agile, multi-disciplinary project team, you'll lead the delivery of the Salesforce roadmap of work. You'll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech leads to refine user stories required to deliver solutions. Working in 2 week sprints, you'll lead the teams rituals to deliver the product backlog. You'll work closely with the System Trainers to plan for the delivery of solutions, including communications, training, adoption and benefits realisation. You'll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset to develop quality solutions for internal customers are a strong communicator and influencer and will be adept at communicating your vision for Salesforce development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Key dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 04, 2026
Seasonal
Salesforce Product Manager (known internally as Product Manager) Full-time, 12-month Fixed-Term opportunity (37.5 hours) Beeston, Nottingham: £70,021 - £73,706 Farringdon, London: £77,801 - £81,895 Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for an experienced Product Manager to lead the internal Salesforce product development work at MTVH. As a Product Manager, you'll be passionate about bringing a product mindset to develop quality internally focused Salesforce solutions. You'll make it easier for colleagues to operate and deliver excellent customer services, by creating solutions that streamline business processes, improve communication, transparency, accountability and create a much-improved colleague and customer experience. Aligned to our new MTVH 2030 Strategy, we have an ambitious multiyear plan to roll-out Salesforce across MTVH. You'll be working with different teams that manage a variety of services, ranging from the sales and marketing of our homes, through to the ongoing management of our properties, including complex resident services that support them to live well in their homes. You'll be focussing on developing Salesforce solutions for our property services, helping us improve the management and safety of our homes, through to enabling customers to self-serve for repairs to their home; powered by Salesforce's business process and workforce management capabilities. Your responsibilities : You'll be responsible for creating and communicating a strategy and outcome-oriented Salesforce development roadmap. Your customers are the employees of MTVH, but you'll act as a conduit between our customers, the business and the Technology team to make sure internal solutions are aligned to our business goals and ultimately meet the needs of our customers. Supported by our Digital Product Managers, you'll ensure Salesforce development enables digital transformation, and that digital by default is the approach taken for the majority of services enabled using Salesforce. Working in an agile, multi-disciplinary project team, you'll lead the delivery of the Salesforce roadmap of work. You'll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech leads to refine user stories required to deliver solutions. Working in 2 week sprints, you'll lead the teams rituals to deliver the product backlog. You'll work closely with the System Trainers to plan for the delivery of solutions, including communications, training, adoption and benefits realisation. You'll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You have experience as a Product Manager, ideally delivering internally focused, CRM or digital solutions are customer focused and passionate about bringing a product mindset to develop quality solutions for internal customers are a strong communicator and influencer and will be adept at communicating your vision for Salesforce development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Key dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
LONDON BOROUGH OF MERTON
Senior Social Work Practitioner
LONDON BOROUGH OF MERTON
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
May 03, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Senior Underwriter
LendInvest
LendInvest is the UK's leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone. A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £7.5 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people. About your work As a Bridging & Development Finance Senior Underwriter at LendInvest, you'll play a key role in the assessment and approval of unregulated bridging loans and development finance applications. Your expertise in credit risk assessment, valuations, and legal due diligence will help shape responsible lending decisions while balancing commercial success and customer outcomes. This is more than just underwriting-it's about owning the process, making strategic lending decisions, and ensuring we continue to lead the way in specialist property finance. You'll be a critical part of a collaborative, fast paced team, working closely with the development finance relationship managers and bridging sales teams. Key responsibilities Take ownership of the bridging and development finance underwriting process, delivering high quality and timely lending decisions. Conduct detailed credit assessments on refurbishment and development projects, providing tailored solutions for complex cases. Conduct thorough due diligence on borrowers, assets, and exit strategies. Prepare cases for Credit Committee approval with clear analysis. Develop your own underwriting skills and knowledge. Act as the initial point of contact for the reviewing and resolving of Financial Crime referrals with clear and consistently documented rationales. Ensure all decisions are easy to interpret, and align with the AML & Compliance guidelines. Ensure a high standard of service / communication when liaising with borrowers or brokers by telephone, email and letter. Manage personal pipeline to ensure cases progress in line with service standards. Review requests for facility extensions and amendments. Collaborate closely with brokers and internal teams to ensure smooth communication and exceptional client outcomes. Identify opportunities to improve underwriting processes and operational efficiency. Provide guidance and mentorship to junior colleagues as the business grows. About you Essential: proven experience as a mortgage or property finance underwriter, with exposure to bridging and development finance, including refurbishment projects. Resilient, confident and committed with the ability to engage and form strong relationships with key stakeholders. Strong analytical skills, with the ability to assess complex cases and make confident lending decisions. Excellent communication and interpersonal skills to work effectively with brokers and internal teams. Strong attention to detail with excellent numeracy and ability to identify risks at an early stage. Able to demonstrate an excellent understanding of: Credit Referencing Agency reports (personal and commercial) KYC/AML/financial crime regulation Application/Indebtedness scoring CIFAS/SIRA Land Registry Reports RICS Valuations / AVMs Monitoring Surveyor reports Detailed planning permissions Commercial, property and contract law Capable and experienced in dealing with a high volume workflow and prioritising accordingly. Solid experience working at a specialist lender. Benefits & perks Competitive salary + company bonus scheme Hybrid working policy ️ 25 days holiday (increasing with the length of service) Private healthcare Enhanced parental leave Matched pension contributions up to 4% Critical illness cover Employee Assistance Programme & Mental Health support Life assurance Regular performance reviews to promote a culture of growth and development Leadership training for managers Give as you earn scheme for charitable donations Support for attending conferences and professional learning & development Discounts via Perkbox Cycle to work scheme Season ticket loan Electric car loan scheme Monthly socials & annual offsite Diversity, Inclusion & Belonging at LendInvest At LI we believe in bringing your whole selves to work, and we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We are happy to discuss and implement reasonable adjustments to support candidates throughout the recruitment process.
May 02, 2026
Full time
LendInvest is the UK's leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone. A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £7.5 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people. About your work As a Bridging & Development Finance Senior Underwriter at LendInvest, you'll play a key role in the assessment and approval of unregulated bridging loans and development finance applications. Your expertise in credit risk assessment, valuations, and legal due diligence will help shape responsible lending decisions while balancing commercial success and customer outcomes. This is more than just underwriting-it's about owning the process, making strategic lending decisions, and ensuring we continue to lead the way in specialist property finance. You'll be a critical part of a collaborative, fast paced team, working closely with the development finance relationship managers and bridging sales teams. Key responsibilities Take ownership of the bridging and development finance underwriting process, delivering high quality and timely lending decisions. Conduct detailed credit assessments on refurbishment and development projects, providing tailored solutions for complex cases. Conduct thorough due diligence on borrowers, assets, and exit strategies. Prepare cases for Credit Committee approval with clear analysis. Develop your own underwriting skills and knowledge. Act as the initial point of contact for the reviewing and resolving of Financial Crime referrals with clear and consistently documented rationales. Ensure all decisions are easy to interpret, and align with the AML & Compliance guidelines. Ensure a high standard of service / communication when liaising with borrowers or brokers by telephone, email and letter. Manage personal pipeline to ensure cases progress in line with service standards. Review requests for facility extensions and amendments. Collaborate closely with brokers and internal teams to ensure smooth communication and exceptional client outcomes. Identify opportunities to improve underwriting processes and operational efficiency. Provide guidance and mentorship to junior colleagues as the business grows. About you Essential: proven experience as a mortgage or property finance underwriter, with exposure to bridging and development finance, including refurbishment projects. Resilient, confident and committed with the ability to engage and form strong relationships with key stakeholders. Strong analytical skills, with the ability to assess complex cases and make confident lending decisions. Excellent communication and interpersonal skills to work effectively with brokers and internal teams. Strong attention to detail with excellent numeracy and ability to identify risks at an early stage. Able to demonstrate an excellent understanding of: Credit Referencing Agency reports (personal and commercial) KYC/AML/financial crime regulation Application/Indebtedness scoring CIFAS/SIRA Land Registry Reports RICS Valuations / AVMs Monitoring Surveyor reports Detailed planning permissions Commercial, property and contract law Capable and experienced in dealing with a high volume workflow and prioritising accordingly. Solid experience working at a specialist lender. Benefits & perks Competitive salary + company bonus scheme Hybrid working policy ️ 25 days holiday (increasing with the length of service) Private healthcare Enhanced parental leave Matched pension contributions up to 4% Critical illness cover Employee Assistance Programme & Mental Health support Life assurance Regular performance reviews to promote a culture of growth and development Leadership training for managers Give as you earn scheme for charitable donations Support for attending conferences and professional learning & development Discounts via Perkbox Cycle to work scheme Season ticket loan Electric car loan scheme Monthly socials & annual offsite Diversity, Inclusion & Belonging at LendInvest At LI we believe in bringing your whole selves to work, and we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We are happy to discuss and implement reasonable adjustments to support candidates throughout the recruitment process.
Julian House
Regional Manager
Julian House Exeter, Devon
Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
May 02, 2026
Full time
Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Four Square
Visiting Housing Support Manager
Four Square Edinburgh, Midlothian
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh. You ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing. You ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach. Overview This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way. Responsibilities Your responsibilities are in four parts: Leading a team Delivering the service Partnership working Upholding the values and culture Leading a team You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles. You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset. You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk. You will recommend and organise training for your team and for individuals. You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture Hold registration / You will maintain required professional registration in line with SSSC requirements. You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making Delivering the service You are responsible for all aspects of service delivery, from referral to sign off and everything in between. You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes. You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes. You will manage a budget for expenses, training and project costs. You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service. You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility. You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service. You will identify funding opportunities and support the development of funding applications Partnership working Partnership working is key to the success of this role and this service. You ll play a key role in developing partnerships and continuously improving the service working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness. The key partnership however, is the relationship with Right There. Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working. Three of your team are employed by Right There and you ll work to ensure seamless management of these staff. You ll also lead and participate in joint training as well as reporting performance into the partnership. Upholding our values and culture Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness. Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It s important that, as a leader, you role model these behaviours, including: Trust starting from the belief that everyone has good intentions Leadership supporting everyone to lead by what they say and do Curiosity encouraging everyone to be interested in what we do and why Shared accountabilities Alongside other managers, you will: Ensure compliance with legislation and standards Contribute to organisational performance and reporting Support organisational learning and improvement Be visible, accessible, and engaged across services Person Specification Skills, Values and Attributes Ambitious for people experiencing homelessness; empowers better futures Values-led leader who motivates, challenges and supports staff Confident managing complexity, risk and safeguarding Committed to high standards, quality and continuous improvement Acts with integrity and respect Builds strong relationships with people, staff and partners Clear communicator who gives direction and holds accountability Organised and able to prioritise competing demands Confident decision-maker in complex, high-risk and multi-agency contexts Strong coordination skills across systems, deadlines and priorities Understanding of homelessness Qualifications and Experience SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements Membership of the Protection of Vulnerable Groups (PVG) scheme. Relevant qualification in Housing, Social Care or related field (desirable) Experience managing or supervising staff, including performance conversations Experience supporting people with homelessness or complex needs Strong knowledge of risk, safeguarding and trauma-informed practice Confident using case management/reporting systems (e.g. In-Form, ECCO) Experience of multi-agency and partnership working Experience overseeing complex casework Experience in service development and inspection readiness On-Call Requirements Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call Flexible and responsive to the needs of the service The person will: Attend and participate in Monthly reflective practice groups. Attend, prepare for Quality Assurance Meeting Attend Quarterly Care Inspectorate service self-Assessment Meetings Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation. Download the job pack to find out more about the role. Key Dates: Closing date: 15.05.2026 Shortlisting complete: 20.05.2026 Interview invites issued:21.05.2026 Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26
May 02, 2026
Full time
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh. You ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing. You ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach. Overview This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way. Responsibilities Your responsibilities are in four parts: Leading a team Delivering the service Partnership working Upholding the values and culture Leading a team You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles. You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset. You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk. You will recommend and organise training for your team and for individuals. You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture Hold registration / You will maintain required professional registration in line with SSSC requirements. You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making Delivering the service You are responsible for all aspects of service delivery, from referral to sign off and everything in between. You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes. You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes. You will manage a budget for expenses, training and project costs. You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service. You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility. You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service. You will identify funding opportunities and support the development of funding applications Partnership working Partnership working is key to the success of this role and this service. You ll play a key role in developing partnerships and continuously improving the service working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness. The key partnership however, is the relationship with Right There. Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working. Three of your team are employed by Right There and you ll work to ensure seamless management of these staff. You ll also lead and participate in joint training as well as reporting performance into the partnership. Upholding our values and culture Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness. Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It s important that, as a leader, you role model these behaviours, including: Trust starting from the belief that everyone has good intentions Leadership supporting everyone to lead by what they say and do Curiosity encouraging everyone to be interested in what we do and why Shared accountabilities Alongside other managers, you will: Ensure compliance with legislation and standards Contribute to organisational performance and reporting Support organisational learning and improvement Be visible, accessible, and engaged across services Person Specification Skills, Values and Attributes Ambitious for people experiencing homelessness; empowers better futures Values-led leader who motivates, challenges and supports staff Confident managing complexity, risk and safeguarding Committed to high standards, quality and continuous improvement Acts with integrity and respect Builds strong relationships with people, staff and partners Clear communicator who gives direction and holds accountability Organised and able to prioritise competing demands Confident decision-maker in complex, high-risk and multi-agency contexts Strong coordination skills across systems, deadlines and priorities Understanding of homelessness Qualifications and Experience SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements Membership of the Protection of Vulnerable Groups (PVG) scheme. Relevant qualification in Housing, Social Care or related field (desirable) Experience managing or supervising staff, including performance conversations Experience supporting people with homelessness or complex needs Strong knowledge of risk, safeguarding and trauma-informed practice Confident using case management/reporting systems (e.g. In-Form, ECCO) Experience of multi-agency and partnership working Experience overseeing complex casework Experience in service development and inspection readiness On-Call Requirements Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call Flexible and responsive to the needs of the service The person will: Attend and participate in Monthly reflective practice groups. Attend, prepare for Quality Assurance Meeting Attend Quarterly Care Inspectorate service self-Assessment Meetings Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation. Download the job pack to find out more about the role. Key Dates: Closing date: 15.05.2026 Shortlisting complete: 20.05.2026 Interview invites issued:21.05.2026 Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26
Sellick Partnership
Regeneration Supervisor
Sellick Partnership Tupton, Derbyshire
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 01, 2026
Full time
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
RISE Mutual CIC
Case Manager - Domestic Abuse
RISE Mutual CIC
The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and Be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary: Excellent communication skills (both written and oral). Belief in perpetrator behaviour change. A comprehensive understanding of risk. Range of experience in domestic abuse sector. Capacity to manage raw emotions including conflict, challenge and trauma. Proactive and self-motivated.
May 01, 2026
Full time
The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and Be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary: Excellent communication skills (both written and oral). Belief in perpetrator behaviour change. A comprehensive understanding of risk. Range of experience in domestic abuse sector. Capacity to manage raw emotions including conflict, challenge and trauma. Proactive and self-motivated.
Mercury Hampton Ltd
Repairs and Maintenance Quantity Surveyor
Mercury Hampton Ltd
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
May 01, 2026
Full time
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
Webrecruit
Lead Project Manager (Contract Logistics)
Webrecruit Northampton, Northamptonshire
Lead Project Manager Northampton - Sustainable Distribution Centre (NN7 2FR) Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a Lead Project Manager to join the team at Yusen Logistics. The role is a hybrid position based in Northampton, with the opportunity to work up to 3 days remotely per week (subject to business requirements) and some UK site-based travel as per project specifications. Responsibilities Provide specialist professional support and guidance to ensure projects are correctly scoped and defined, with clear objectives, appropriate workstreams and activities Create project plans and resource teams, ensuring alignment between both the project activity and the wider business need Manage projects to cost, quality and time, exercising delegated authority for budgets while adhering to the Yusen project management methodology and implementing the agreed framework and governance into each project Coordinate internal workstreams/resources and third party vendors in line with defined project deliverables Apply critical thinking to resolve any roadblocks that arise and participate in budget setting through analysis of current and planned performance Conduct rigorous assessment of project risks, taking responsibility for the acts and omissions of project staff until closure or handover Establish collaborative relationships and provide specialist professional advice to internal stakeholders, customers and suppliers Facilitate high level project meetings and steering committees, preparing expert materials that support the decisions made that impact the company for up to a year Ensure that the PMO and key stakeholders receive strategic updates based on a professional or academic understanding of project performance and specialist standards Proactively escalates issues to the Project Sponsor or steering group, taking full responsibility for the acts and omissions of the project team Manage and monitor performance levels through the annual PDR process, objective setting, and other appropriate mechanisms (i.e. professional or academic qualifications) Identify critical skills required within the project team and provide proper mentoring and support to ensure the team meet medium term business objectives Ensure the team knows key business outcomes, processes, and expectations, consistently and promptly delivers all company communications, and provides appropriate feedback Support business investigations and disciplinary and grievance processes across the organisation Document and communicate "lessons learned" to promote continuous improvement, ensuring that insights contribute to the medium term direction of the company Ensure all company procedures, including absence, performance, holiday, etc., are managed and adhered to Ensure strict compliance with company procedures and policies for self and the wider team, making decisions that impact the company for up to 1 year Ensure due attention is provided to employee welfare, identifying and signposting areas of support where necessary, and ensuring functional arrangements are in place to protect the well being of all employees Successfully manage customer relationships with a focus on medium term direction, ensuring service levels meet professional standards Remove any obstacles, enabling the team to build and sustain a customer focused environment that protects the service reputation of the company Foster a culture of cooperation and collaboration between teams and across functions, ensuring the operation and management of the department aligns with planned performance Benefits Salary of £55,000 - £60,000 per annum (DOE) Car allowance of £6,000 per annumBonus (up to 12%) Health Cash Plan (comprehensive private family health cover) Pension scheme - 6% matched employer contribution Permanent health insurance cover (40% of salary cover) 25 days' holiday (excluding bank holidays) plus five days of Volunteer Leave per year Opportunity for unpaid leave and up to 10 days of international remote working Free online fitness platform, including Pilates, yoga, mindfulness and meditation Free eye tests, up to 25% off gym membership, and high street vouchers Free access to 24/7 online GP, mental health support services, life events counselling, and a care concierge service Tailored development and career opportunities Healthcare Cash Plan Qualifications High school qualifications (A-levels / NVQ) - Bachelor's Degree or equivalent qualification is highly desirable Significant proven experience in project and change management with a record of leading major implementations that impact the medium term direction of the company Leadership experience is essential Extensive practical experience managing projects to implement new business or start up operations, with a strong focus on budget management and expenditure control Demonstrable experience working across a variety of functions, cultures and geographies, providing professional guidance while managing complex high stakes projects Proven specialist and professional knowledge of logistics/3PL through academic, professional qualifications or extensive practical experience Excellent communication skills to enable discussion and presentation of complex issues and solutions Open, honest and transparent leadership style with the ability to motivate and support others in meeting challenging deadlines Proficiency in developing budgets and controlling expenditure for departments, contracts or sites, ensuring financial and service reputation is maintained Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. DISABILITY CONFIDENT. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can thrive and grow their potential. Yusen Logistics are proud to be a Disability Confident Committed employer.
May 01, 2026
Full time
Lead Project Manager Northampton - Sustainable Distribution Centre (NN7 2FR) Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a Lead Project Manager to join the team at Yusen Logistics. The role is a hybrid position based in Northampton, with the opportunity to work up to 3 days remotely per week (subject to business requirements) and some UK site-based travel as per project specifications. Responsibilities Provide specialist professional support and guidance to ensure projects are correctly scoped and defined, with clear objectives, appropriate workstreams and activities Create project plans and resource teams, ensuring alignment between both the project activity and the wider business need Manage projects to cost, quality and time, exercising delegated authority for budgets while adhering to the Yusen project management methodology and implementing the agreed framework and governance into each project Coordinate internal workstreams/resources and third party vendors in line with defined project deliverables Apply critical thinking to resolve any roadblocks that arise and participate in budget setting through analysis of current and planned performance Conduct rigorous assessment of project risks, taking responsibility for the acts and omissions of project staff until closure or handover Establish collaborative relationships and provide specialist professional advice to internal stakeholders, customers and suppliers Facilitate high level project meetings and steering committees, preparing expert materials that support the decisions made that impact the company for up to a year Ensure that the PMO and key stakeholders receive strategic updates based on a professional or academic understanding of project performance and specialist standards Proactively escalates issues to the Project Sponsor or steering group, taking full responsibility for the acts and omissions of the project team Manage and monitor performance levels through the annual PDR process, objective setting, and other appropriate mechanisms (i.e. professional or academic qualifications) Identify critical skills required within the project team and provide proper mentoring and support to ensure the team meet medium term business objectives Ensure the team knows key business outcomes, processes, and expectations, consistently and promptly delivers all company communications, and provides appropriate feedback Support business investigations and disciplinary and grievance processes across the organisation Document and communicate "lessons learned" to promote continuous improvement, ensuring that insights contribute to the medium term direction of the company Ensure all company procedures, including absence, performance, holiday, etc., are managed and adhered to Ensure strict compliance with company procedures and policies for self and the wider team, making decisions that impact the company for up to 1 year Ensure due attention is provided to employee welfare, identifying and signposting areas of support where necessary, and ensuring functional arrangements are in place to protect the well being of all employees Successfully manage customer relationships with a focus on medium term direction, ensuring service levels meet professional standards Remove any obstacles, enabling the team to build and sustain a customer focused environment that protects the service reputation of the company Foster a culture of cooperation and collaboration between teams and across functions, ensuring the operation and management of the department aligns with planned performance Benefits Salary of £55,000 - £60,000 per annum (DOE) Car allowance of £6,000 per annumBonus (up to 12%) Health Cash Plan (comprehensive private family health cover) Pension scheme - 6% matched employer contribution Permanent health insurance cover (40% of salary cover) 25 days' holiday (excluding bank holidays) plus five days of Volunteer Leave per year Opportunity for unpaid leave and up to 10 days of international remote working Free online fitness platform, including Pilates, yoga, mindfulness and meditation Free eye tests, up to 25% off gym membership, and high street vouchers Free access to 24/7 online GP, mental health support services, life events counselling, and a care concierge service Tailored development and career opportunities Healthcare Cash Plan Qualifications High school qualifications (A-levels / NVQ) - Bachelor's Degree or equivalent qualification is highly desirable Significant proven experience in project and change management with a record of leading major implementations that impact the medium term direction of the company Leadership experience is essential Extensive practical experience managing projects to implement new business or start up operations, with a strong focus on budget management and expenditure control Demonstrable experience working across a variety of functions, cultures and geographies, providing professional guidance while managing complex high stakes projects Proven specialist and professional knowledge of logistics/3PL through academic, professional qualifications or extensive practical experience Excellent communication skills to enable discussion and presentation of complex issues and solutions Open, honest and transparent leadership style with the ability to motivate and support others in meeting challenging deadlines Proficiency in developing budgets and controlling expenditure for departments, contracts or sites, ensuring financial and service reputation is maintained Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. DISABILITY CONFIDENT. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can thrive and grow their potential. Yusen Logistics are proud to be a Disability Confident Committed employer.
Metropolitan Thames Valley
People Advisor
Metropolitan Thames Valley
People Advisor 12-month Fixed-Term Opportunity, Full-time (37.5 hours) Farringdon, London (Hybrid): £41,236 - £43,406 About Us : Metropolitan Thames Valley Housing (MTVH) is one of the UK's leading providers of affordable housing and care and support services. We employ over 1,900 colleagues who help manage and develop our diverse portfolio of nearly 56,000 homes, serving more than 75,000 customers across London, the East Midlands, and the East and South of England. The Role : We're looking for a People Advisor with experience in Employee Relations to join our People & OD Team, supporting managers and leaders across MTVH to get the best from their teams and strengthen organisational performance. In this role, you will: Act as a trusted partner to Directors, Heads of Service and Managers providing tactical and operational HR support across the full employee lifecycle, including engagement, wellbeing and ER case management. Manage ER cases across business areas, including: investigations, disciplinary, grievance, absence, performance issues. Coach and advise people managers on a broad range of issues such as absence, capability, performance, disciplinary, grievance, TUPE and restructuring. Support organisational change initiatives, ensuring people considerations including EDI are integrated and delivered effectively. Build strong relationships with managers and specialist HR functions to deliver a seamless HR service. Manage day-to-day HR operations, ensuring accuracy in HR systems, governance, data integrity and compliance. Contribute to proactive development of HR solutions that align with business strategy, legislative changes, and workforce trends. Play an active role in championing MTVH's values and fostering a culture of engagement, transparency and continuous improvement. What You'll Need to Succeed : We're looking for someone who brings both strong HR expertise and a people-centred approach. You will bring: Skills & Experience Experience in a generalist HR role with strong ER case management expertise (e.g. investigations, disciplinary, grievance, absence, performance). Knowledge of HR systems, data management and reporting. Experience working in a regulated environment where safeguarding is important. Strong project management skills and experience supporting change programmes (e.g. restructures, TUPE). Ability to analyse HR data to identify trends, risks and opportunities. High attention to detail, excellent organisational capability and the ability to manage competing priorities. Well-developed communication, influencing and coaching skills. CIPD Level 5 (or working towards) or relevant experience. Personal Qualities Empathetic, resilient and able to navigate challenging conversations when needed. A proactive, solutions-focused mindset with adaptability and agility. Strong integrity, confidentiality and professionalism. Alignment with MTVH's values Key dates: In-person interviews will be scheduled from week commencing 20 April. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 01, 2026
Seasonal
People Advisor 12-month Fixed-Term Opportunity, Full-time (37.5 hours) Farringdon, London (Hybrid): £41,236 - £43,406 About Us : Metropolitan Thames Valley Housing (MTVH) is one of the UK's leading providers of affordable housing and care and support services. We employ over 1,900 colleagues who help manage and develop our diverse portfolio of nearly 56,000 homes, serving more than 75,000 customers across London, the East Midlands, and the East and South of England. The Role : We're looking for a People Advisor with experience in Employee Relations to join our People & OD Team, supporting managers and leaders across MTVH to get the best from their teams and strengthen organisational performance. In this role, you will: Act as a trusted partner to Directors, Heads of Service and Managers providing tactical and operational HR support across the full employee lifecycle, including engagement, wellbeing and ER case management. Manage ER cases across business areas, including: investigations, disciplinary, grievance, absence, performance issues. Coach and advise people managers on a broad range of issues such as absence, capability, performance, disciplinary, grievance, TUPE and restructuring. Support organisational change initiatives, ensuring people considerations including EDI are integrated and delivered effectively. Build strong relationships with managers and specialist HR functions to deliver a seamless HR service. Manage day-to-day HR operations, ensuring accuracy in HR systems, governance, data integrity and compliance. Contribute to proactive development of HR solutions that align with business strategy, legislative changes, and workforce trends. Play an active role in championing MTVH's values and fostering a culture of engagement, transparency and continuous improvement. What You'll Need to Succeed : We're looking for someone who brings both strong HR expertise and a people-centred approach. You will bring: Skills & Experience Experience in a generalist HR role with strong ER case management expertise (e.g. investigations, disciplinary, grievance, absence, performance). Knowledge of HR systems, data management and reporting. Experience working in a regulated environment where safeguarding is important. Strong project management skills and experience supporting change programmes (e.g. restructures, TUPE). Ability to analyse HR data to identify trends, risks and opportunities. High attention to detail, excellent organisational capability and the ability to manage competing priorities. Well-developed communication, influencing and coaching skills. CIPD Level 5 (or working towards) or relevant experience. Personal Qualities Empathetic, resilient and able to navigate challenging conversations when needed. A proactive, solutions-focused mindset with adaptability and agility. Strong integrity, confidentiality and professionalism. Alignment with MTVH's values Key dates: In-person interviews will be scheduled from week commencing 20 April. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Mind BLMK
Service Manager (Blended Teams)
Mind BLMK Bedford, Bedfordshire
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire , Luton and Milton Keynes , and our aim is to make sure that no-one has to face a mental health problem alone. Title: Blended Team Service Manager Post no: 659 Working base: Biggleswade CMHT (Community Mental Health Teams) SG18 Area covered: Bedfordshire, Luton Contract type: Permanent Hours: 37 hours per week, Monday Friday Salary: £29,355.00 per annum About the Service and the Role This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions. This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes. Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services. Key Responsibilities and Service Delivery Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK s and blended team model and contract requirements. Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working. Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies. Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks. To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources. Enable people to access community resources which may include accompanying them. Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance. Take a holistic approach, based on the individuals priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities. To work as part of an integrated team to ensure the best outcomes for each person accessing the service. Maintain an effective workforce for the service in line with Mind BLMK s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers). Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK s policies, procedures and guidance. The successful candidate will have experience of managing diverse staff resources, multi-agency working, 2 years experience working with people with mental health and managing remote teams. Level 3 Social Care (or equivalent) and Management and Leadership qualifications are desirable. Entitlements/benefits: 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata) Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%) Health Plan with a wide variety of benefits Discounts available through Blue Light Card & Tickets for Good In-house and external Learning and Development as appropriate for the role. Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working) If you have a passion for working in mental health and possess the required skills, we would love to hear from you. Closedown: 5pm on Friday 8th May 2026 Please note: We reserve the right to close this advert early if enough suitable applicants apply Start date: ASAP Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008. Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check. No agencies please.
May 01, 2026
Full time
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire , Luton and Milton Keynes , and our aim is to make sure that no-one has to face a mental health problem alone. Title: Blended Team Service Manager Post no: 659 Working base: Biggleswade CMHT (Community Mental Health Teams) SG18 Area covered: Bedfordshire, Luton Contract type: Permanent Hours: 37 hours per week, Monday Friday Salary: £29,355.00 per annum About the Service and the Role This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions. This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes. Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services. Key Responsibilities and Service Delivery Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK s and blended team model and contract requirements. Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working. Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies. Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks. To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources. Enable people to access community resources which may include accompanying them. Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance. Take a holistic approach, based on the individuals priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities. To work as part of an integrated team to ensure the best outcomes for each person accessing the service. Maintain an effective workforce for the service in line with Mind BLMK s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers). Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK s policies, procedures and guidance. The successful candidate will have experience of managing diverse staff resources, multi-agency working, 2 years experience working with people with mental health and managing remote teams. Level 3 Social Care (or equivalent) and Management and Leadership qualifications are desirable. Entitlements/benefits: 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata) Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%) Health Plan with a wide variety of benefits Discounts available through Blue Light Card & Tickets for Good In-house and external Learning and Development as appropriate for the role. Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working) If you have a passion for working in mental health and possess the required skills, we would love to hear from you. Closedown: 5pm on Friday 8th May 2026 Please note: We reserve the right to close this advert early if enough suitable applicants apply Start date: ASAP Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008. Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check. No agencies please.
Response
Mental Health Team Manager - TS Housing Project
Response Oxford, Oxfordshire
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Team Manager Transitional Supported Housing Project - £32,760 - £38,220 per annum (Salaries vary depending on experiences) Contract Type Permanent, Full Time - 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location Oxfordshire We are recruiting a Mental Health Team Manager for our Transitional Supported Housing Project, a service supporting individuals with serious mental health diagnoses in their recovery journey and transition to independent living. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team provides bespoke packages of support tailored to the needs of the individuals we support. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities : Further detail can be viewed in the Job Description. Oversee daily operations and ensure support plans promote dignity, choice, and independence Manage complex cases and escalate serious concerns to clinical teams Facilitate move-ins, manage voids, and coordinate with referrals and housing teams Lead reflective practice following serious incidents Supervise and develop staff, manage rotas, recruitment, and training compliance Conduct audits, spot checks, and ensure health & safety standards Oversee medication checks and safeguarding processes Advocate for residents in clinical consultations and support benefit access Promote meaningful activities and skill development Person Specification: Further detail can be viewed in the Job Description. Even if you don t have all the specifications below, please still apply as we would welcome a conversation with individual s with experience in different sectors. Essential: Strong experience managing a team Basic knowledge of safeguarding, mental health, and team development Strong planning, communication, and management skills Desirable: Diploma or vocational qualifications in management and leadership Knowledge of trauma-informed care, CBT, motivational interviewing Why Join Us? Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational Make a real difference in the lives of vulnerable adults Access to training, development, and career progression Supportive management and collaborative working environment Competitive salary and pension scheme 37 days annual leave (inclusive of bank holidays) 24/7 Employee Assistance Programme (EAP) Cycle to Work Scheme Enhanced maternity, paternity and adoption leave Access to Blue Light Card discounts Opportunities for secondments and internal progression If this Mental Health Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 04/06/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Apr 30, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Team Manager Transitional Supported Housing Project - £32,760 - £38,220 per annum (Salaries vary depending on experiences) Contract Type Permanent, Full Time - 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location Oxfordshire We are recruiting a Mental Health Team Manager for our Transitional Supported Housing Project, a service supporting individuals with serious mental health diagnoses in their recovery journey and transition to independent living. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team provides bespoke packages of support tailored to the needs of the individuals we support. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities : Further detail can be viewed in the Job Description. Oversee daily operations and ensure support plans promote dignity, choice, and independence Manage complex cases and escalate serious concerns to clinical teams Facilitate move-ins, manage voids, and coordinate with referrals and housing teams Lead reflective practice following serious incidents Supervise and develop staff, manage rotas, recruitment, and training compliance Conduct audits, spot checks, and ensure health & safety standards Oversee medication checks and safeguarding processes Advocate for residents in clinical consultations and support benefit access Promote meaningful activities and skill development Person Specification: Further detail can be viewed in the Job Description. Even if you don t have all the specifications below, please still apply as we would welcome a conversation with individual s with experience in different sectors. Essential: Strong experience managing a team Basic knowledge of safeguarding, mental health, and team development Strong planning, communication, and management skills Desirable: Diploma or vocational qualifications in management and leadership Knowledge of trauma-informed care, CBT, motivational interviewing Why Join Us? Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational Make a real difference in the lives of vulnerable adults Access to training, development, and career progression Supportive management and collaborative working environment Competitive salary and pension scheme 37 days annual leave (inclusive of bank holidays) 24/7 Employee Assistance Programme (EAP) Cycle to Work Scheme Enhanced maternity, paternity and adoption leave Access to Blue Light Card discounts Opportunities for secondments and internal progression If this Mental Health Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 04/06/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Shelter
Senior Partnerships Manager
Shelter Hackney, London
Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people's financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme . About Breaking the Cycle Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals-including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse-to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector. About the role The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership-driving growth, managing risk, and ensuring strong governance and safeguarding. Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities-including digital expansion-and securing long-term investment and impact. About you We're looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You'll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders-from senior leaders to frontline delivery teams. Comfortable presenting both in-person and online, you'll also have experience chairing steering groups and driving alignment across partners. You'll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you'll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click ' Apply for Job ' below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 30, 2026
Full time
Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people's financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme . About Breaking the Cycle Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals-including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse-to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector. About the role The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership-driving growth, managing risk, and ensuring strong governance and safeguarding. Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities-including digital expansion-and securing long-term investment and impact. About you We're looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You'll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders-from senior leaders to frontline delivery teams. Comfortable presenting both in-person and online, you'll also have experience chairing steering groups and driving alignment across partners. You'll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you'll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click ' Apply for Job ' below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Project Manager
United Living Group Nottingham, Nottinghamshire
Project Manager page is loaded Project Managerlocations: PiLON\_Nottingham\_MTVHtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR100274At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. As part of the United Infrastructure group, we specialise in planned maintenance and refurbishments within the social housing sector, and we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver. Project Manager - Kitchen & Bathroom Refurbishment (Social Housing) Location: Nottingham Type: Permanent, Full-Time Salary: Competitive packageWe are looking for an experienced Project Manager to join our team, delivering kitchen and bathroom refurbishment projects within the social housing sector.This is an excellent opportunity for someone who thrives in a fast-paced environment and takes pride in delivering high-quality projects on time and within budget.As a Project Manager, you will take full ownership of projects from inception through to completion, ensuring smooth delivery, strong stakeholder engagement, and consistent performance against KPIs. What You'll Do: Manage end-to-end delivery of refurbishment projects, ensuring completion on time, within budget, and to the highest quality standards Develop and manage project programmes, resource plans, and budgets Coordinate subcontractors, suppliers, and site teams to ensure efficient workflow and productivity Build and maintain strong relationships with clients, residents, and key stakeholders Act as the main point of contact for clients, providing regular updates and managing expectations Identify, manage, and mitigate project risks and issues proactively Oversee contract delivery, including managing variations, valuations, and cost control Ensure full compliance with health & safety regulations, company policies, and legal requirements Monitor site performance, conduct regular inspections, and ensure quality assurance standards are met Drive and report on project KPIs, implementing improvements where required Manage resident liaison processes, ensuring minimal disruption and high levels of customer satisfaction Lead, mentor, and motivate operational and site teams to achieve project objectives Prepare and maintain accurate documentation, including reports, programmes, and handover packs Support continuous improvement initiatives across project delivery What We're looking For: Minimum 3 years' experience managing kitchen and bathroom refurbishment projects within social housing Proven track record of delivering multiple projects simultaneously Strong commercial awareness, including budget management and cost control Experience managing subcontractors and direct labour Excellent communication and stakeholder management skills Strong problem-solving ability with a proactive, solutions-focused approach Ability to work under pressure and meet tight deadlines Excellent organisational, planning, and time management skills Close attention to detail and a methodical approach to work Full clean UK driving licence Qualifications: SMSTS CSCS Card (Manager level) Asbestos Awareness First Aid at Work Fire Marshal / Fire Safety certification Relevant construction or project management qualification (e.g. NVQ Level 4/5, HNC/HND, or equivalent) 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the . This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers.We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve.At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the , supporting positive change across the built environment.If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Apr 30, 2026
Full time
Project Manager page is loaded Project Managerlocations: PiLON\_Nottingham\_MTVHtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR100274At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. As part of the United Infrastructure group, we specialise in planned maintenance and refurbishments within the social housing sector, and we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver. Project Manager - Kitchen & Bathroom Refurbishment (Social Housing) Location: Nottingham Type: Permanent, Full-Time Salary: Competitive packageWe are looking for an experienced Project Manager to join our team, delivering kitchen and bathroom refurbishment projects within the social housing sector.This is an excellent opportunity for someone who thrives in a fast-paced environment and takes pride in delivering high-quality projects on time and within budget.As a Project Manager, you will take full ownership of projects from inception through to completion, ensuring smooth delivery, strong stakeholder engagement, and consistent performance against KPIs. What You'll Do: Manage end-to-end delivery of refurbishment projects, ensuring completion on time, within budget, and to the highest quality standards Develop and manage project programmes, resource plans, and budgets Coordinate subcontractors, suppliers, and site teams to ensure efficient workflow and productivity Build and maintain strong relationships with clients, residents, and key stakeholders Act as the main point of contact for clients, providing regular updates and managing expectations Identify, manage, and mitigate project risks and issues proactively Oversee contract delivery, including managing variations, valuations, and cost control Ensure full compliance with health & safety regulations, company policies, and legal requirements Monitor site performance, conduct regular inspections, and ensure quality assurance standards are met Drive and report on project KPIs, implementing improvements where required Manage resident liaison processes, ensuring minimal disruption and high levels of customer satisfaction Lead, mentor, and motivate operational and site teams to achieve project objectives Prepare and maintain accurate documentation, including reports, programmes, and handover packs Support continuous improvement initiatives across project delivery What We're looking For: Minimum 3 years' experience managing kitchen and bathroom refurbishment projects within social housing Proven track record of delivering multiple projects simultaneously Strong commercial awareness, including budget management and cost control Experience managing subcontractors and direct labour Excellent communication and stakeholder management skills Strong problem-solving ability with a proactive, solutions-focused approach Ability to work under pressure and meet tight deadlines Excellent organisational, planning, and time management skills Close attention to detail and a methodical approach to work Full clean UK driving licence Qualifications: SMSTS CSCS Card (Manager level) Asbestos Awareness First Aid at Work Fire Marshal / Fire Safety certification Relevant construction or project management qualification (e.g. NVQ Level 4/5, HNC/HND, or equivalent) 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the . This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers.We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve.At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the , supporting positive change across the built environment.If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Depaul UK
Senior Young People Support Worker
Depaul UK Wallsend, Tyne And Wear
Senior Young People Support Worker (Wallsend) This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: Maritime Court, Wallsend Salary: £29,403 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Senior Young People Support Worker Wallsend We re looking for a proactive Senior Young People Support Worker to lead high quality, psychologically informed support at a nine bed supported accommodation service in Maritime Court. You ll combine hands on client work with day to day leadership, ensuring a safe, well run environment where people build confidence, resilience and the skills to move on positively. You ll manage a small team, hold a focused caseload and lead on strengths based support planning, safeguarding and risk management. Working collaboratively with internal teams and partners, you ll help clients access education, training, employment and volunteering opportunities making sure the service delivers impact, consistency and opportunity every day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables You will ensure the safety and wellbeing of clients in the service at all times including ensuring that Safeguarding and emergency alert procedures are followed as laid out in the Policy and Procedures. You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of the Community Programs Team. You will hold line management responsibility for Progression Coach, Concierge and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals including all other aspects of staff management and participate in an on-call rota. You will carry a caseload of clients for whom you will be the named key worker, and you will ensure that there is a whole team approach to the support of all clients in the service ensuring the high quality of risk and needs assessments SMART outcome based support plans and case files for your key clients and those of your line reports. You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy, and retain oversight of repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in. You will liaise with departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service, and ensure the accurate collection and recording of rent and the countersigning of invoices to support good financial management in the service. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. Experiencing of supervising the work of others. An understanding and commitment to working in an assets based way. Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care. Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills. Experience of operating safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity. High level understanding of professional boundaries and ability to maintain boundaries. Effective collaborative working. Ability to effectively reflect on own practices for ongoing learning and development. Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 30, 2026
Full time
Senior Young People Support Worker (Wallsend) This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: Maritime Court, Wallsend Salary: £29,403 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Senior Young People Support Worker Wallsend We re looking for a proactive Senior Young People Support Worker to lead high quality, psychologically informed support at a nine bed supported accommodation service in Maritime Court. You ll combine hands on client work with day to day leadership, ensuring a safe, well run environment where people build confidence, resilience and the skills to move on positively. You ll manage a small team, hold a focused caseload and lead on strengths based support planning, safeguarding and risk management. Working collaboratively with internal teams and partners, you ll help clients access education, training, employment and volunteering opportunities making sure the service delivers impact, consistency and opportunity every day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables You will ensure the safety and wellbeing of clients in the service at all times including ensuring that Safeguarding and emergency alert procedures are followed as laid out in the Policy and Procedures. You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of the Community Programs Team. You will hold line management responsibility for Progression Coach, Concierge and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals including all other aspects of staff management and participate in an on-call rota. You will carry a caseload of clients for whom you will be the named key worker, and you will ensure that there is a whole team approach to the support of all clients in the service ensuring the high quality of risk and needs assessments SMART outcome based support plans and case files for your key clients and those of your line reports. You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy, and retain oversight of repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in. You will liaise with departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service, and ensure the accurate collection and recording of rent and the countersigning of invoices to support good financial management in the service. You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. Experiencing of supervising the work of others. An understanding and commitment to working in an assets based way. Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care. Experience of using Risk Assessments and Support Planning. Good literacy, numeracy and IT skills. Experience of operating safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Personal and professional integrity. High level understanding of professional boundaries and ability to maintain boundaries. Effective collaborative working. Ability to effectively reflect on own practices for ongoing learning and development. Respect for the values and ethos of the charity and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Depaul UK
Senior Young People Support Worker
Depaul UK Wallsend, Tyne And Wear
Senior Young People Support Worker (Wallsend) This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: Maritime Court, Wallsend Salary: £29,403 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Senior Young People Support Worker Wallsend We re looking for a proactive Senior Young People Support Worker to lead high quality, psychologically informed support at our nine bed supported accommodation service in Maritime Court. You ll combine hands on client work with day to day leadership, ensuring a safe, well run environment where people build confidence, resilience and the skills to move on positively. You ll manage a small team, hold a focused caseload and lead on strengths based support planning, safeguarding and risk management. Working collaboratively with internal teams and partners, you ll help clients access education, training, employment and volunteering opportunities making sure the service delivers impact, consistency and opportunity every day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables • You will ensure the safety and wellbeing of clients in the service at all times including ensuring that Safeguarding and emergency alert procedures are followed as laid out in Depaul s Policy and Procedures. • You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of Depaul s Community Programs Team. • You will hold line management responsibility for Progression Coach, Concierge and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals including all other aspects of staff management and participate in an on-call Rota. • You will carry a caseload of clients for whom you will be the named key worker, and you will ensure that there is a whole team approach to the support of all clients in the service ensuring the high quality of risk and needs assessments SMART outcome based support plans and case files for your key clients and those of your line reports. • You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy, and retain oversight of repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in. • You will liaise with Depaul s internal departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service, and ensure the accurate collection and recording of rent and the countersigning of invoices to support good financial management in the service. • You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. • Experiencing of supervising the work of others. • An understanding and commitment to working in an assets based way. • Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care. • Experience of using Risk Assessments and Support Planning. • Good literacy, numeracy and IT skills. • Experience of operating safeguarding requirements and procedures. • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. • Personal and professional integrity. • High level understanding of professional boundaries and ability to maintain boundaries. • Effective collaborative working. • Ability to effectively reflect on own practices for ongoing learning and development. • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Apr 30, 2026
Full time
Senior Young People Support Worker (Wallsend) This role is ideal for someone compassionate, proactive and motivated to drive positive change. Location: Maritime Court, Wallsend Salary: £29,403 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Senior Young People Support Worker Wallsend We re looking for a proactive Senior Young People Support Worker to lead high quality, psychologically informed support at our nine bed supported accommodation service in Maritime Court. You ll combine hands on client work with day to day leadership, ensuring a safe, well run environment where people build confidence, resilience and the skills to move on positively. You ll manage a small team, hold a focused caseload and lead on strengths based support planning, safeguarding and risk management. Working collaboratively with internal teams and partners, you ll help clients access education, training, employment and volunteering opportunities making sure the service delivers impact, consistency and opportunity every day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables • You will ensure the safety and wellbeing of clients in the service at all times including ensuring that Safeguarding and emergency alert procedures are followed as laid out in Depaul s Policy and Procedures. • You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of Depaul s Community Programs Team. • You will hold line management responsibility for Progression Coach, Concierge and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals including all other aspects of staff management and participate in an on-call Rota. • You will carry a caseload of clients for whom you will be the named key worker, and you will ensure that there is a whole team approach to the support of all clients in the service ensuring the high quality of risk and needs assessments SMART outcome based support plans and case files for your key clients and those of your line reports. • You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy, and retain oversight of repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in. • You will liaise with Depaul s internal departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service, and ensure the accurate collection and recording of rent and the countersigning of invoices to support good financial management in the service. • You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager. What we are looking for from you Person Specification When completing your application form please address all the points set out below. • Experiencing of supervising the work of others. • An understanding and commitment to working in an assets based way. • Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care. • Experience of using Risk Assessments and Support Planning. • Good literacy, numeracy and IT skills. • Experience of operating safeguarding requirements and procedures. • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. • Personal and professional integrity. • High level understanding of professional boundaries and ability to maintain boundaries. • Effective collaborative working. • Ability to effectively reflect on own practices for ongoing learning and development. • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
SINGLE HOMELESS PROJECT
Services Manager
SINGLE HOMELESS PROJECT Camden, London
Single Homeless Project has an opportunity for a Services Manager - Young People's Accommodation to join our experienced and committed teams based in Greenwich, London ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £46,988.17 and rising incrementally to £50,128.66 per annum . We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Services Manager - Young People's Accommodation role: This is a leadership role with real scale, real accountability and real impact. As Services Manager, you ll lead a multi-site service supporting young people across Greenwich - shaping environments that are safe, consistent and genuinely geared towards helping young people move forward with confidence. Your presence will be felt across every part of the service. You ll move between sites, staying close to delivery while holding a clear line of sight on performance, quality and risk. You ll back your teams to deliver strong, personalised support while keeping a firm grip on housing management, safeguarding and service standards - making sure good practice isn t occasional, but embedded everywhere. This is about more than oversight. You ll build confident, reflective teams who understand young people s experiences and respond with clarity, consistency and belief in what s possible. Psychologically informed, trauma-informed and strengths-based approaches won t sit in policy - you ll make sure they show up in how teams think, act and support every day. You ll also be the connector across the system. Working closely with commissioners, local authorities and partners, you ll ensure referrals are right, pathways are clear and move-on is intentional from day one. You ll use data, insight and feedback to challenge drift, drive improvement and keep the service evolving - because standing still isn t an option when young people are relying on you to get this right. If you re motivated by high standards, thrive on leading at scale and believe young people deserve services that are ambitious, consistent and built around their strengths this is where you make it happen. About you: You re an experienced manager who can lead and develop teams across multi-site, accommodation-based services, holding clear accountability for performance and standards. You have a strong grasp of housing management, safeguarding and health & safety, and are confident managing risk and complexity in a young people s service. You bring experience of working with young people facing multiple disadvantage, and can embed trauma-informed, psychologically informed and strengths-based approaches in practice. You build credible, effective relationships with local authorities, commissioners and partner agencies, and represent your service with confidence and clarity. You use data, insight and professional judgement to challenge, improve and strengthen outcomes, leading with integrity, curiosity and resilience. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Services Manager - Young People's Accommodation - we'd like to hear from you! Important info: Closing Date: Sunday 17th May at midnight Interview Date: Thursday 28th and Friday 29th May at a Young Person's SHP service in Greenwich This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited
Apr 30, 2026
Full time
Single Homeless Project has an opportunity for a Services Manager - Young People's Accommodation to join our experienced and committed teams based in Greenwich, London ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £46,988.17 and rising incrementally to £50,128.66 per annum . We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Services Manager - Young People's Accommodation role: This is a leadership role with real scale, real accountability and real impact. As Services Manager, you ll lead a multi-site service supporting young people across Greenwich - shaping environments that are safe, consistent and genuinely geared towards helping young people move forward with confidence. Your presence will be felt across every part of the service. You ll move between sites, staying close to delivery while holding a clear line of sight on performance, quality and risk. You ll back your teams to deliver strong, personalised support while keeping a firm grip on housing management, safeguarding and service standards - making sure good practice isn t occasional, but embedded everywhere. This is about more than oversight. You ll build confident, reflective teams who understand young people s experiences and respond with clarity, consistency and belief in what s possible. Psychologically informed, trauma-informed and strengths-based approaches won t sit in policy - you ll make sure they show up in how teams think, act and support every day. You ll also be the connector across the system. Working closely with commissioners, local authorities and partners, you ll ensure referrals are right, pathways are clear and move-on is intentional from day one. You ll use data, insight and feedback to challenge drift, drive improvement and keep the service evolving - because standing still isn t an option when young people are relying on you to get this right. If you re motivated by high standards, thrive on leading at scale and believe young people deserve services that are ambitious, consistent and built around their strengths this is where you make it happen. About you: You re an experienced manager who can lead and develop teams across multi-site, accommodation-based services, holding clear accountability for performance and standards. You have a strong grasp of housing management, safeguarding and health & safety, and are confident managing risk and complexity in a young people s service. You bring experience of working with young people facing multiple disadvantage, and can embed trauma-informed, psychologically informed and strengths-based approaches in practice. You build credible, effective relationships with local authorities, commissioners and partner agencies, and represent your service with confidence and clarity. You use data, insight and professional judgement to challenge, improve and strengthen outcomes, leading with integrity, curiosity and resilience. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Services Manager - Young People's Accommodation - we'd like to hear from you! Important info: Closing Date: Sunday 17th May at midnight Interview Date: Thursday 28th and Friday 29th May at a Young Person's SHP service in Greenwich This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

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