Golden Lane Housing Limited
Peterborough, Cambridgeshire
Housing Officer Location: East Midlands Salary : £35,269 per annum Vacancy Type: Full time, Permeant Closing date: 8th May 2026 Why this role matters The Housing Officer is responsible for ensuring that housing management services are delivered to GLH tenants for a defined patch of tenancies, ensuring a high quality of service that meets RSL and consumer standards. Supporting tenant wellbeing working with a range of internal and external stakeholders and will support the wider organisation in the delivery of Our Plan goals. Location Homebased with frequent travel across the Peterborough, Lincolnshire and Norfolk areas, and occasional travel to the Head Office in Manchester. About you We re looking for someone with: A full driving license and access to your vehicle are essential. Knowledge of or willingness to learn more about learning disability and autism. Good interpersonal skills, empathy and understanding with the ability to build positive relationships and partnerships. Dealing effectively with potentially difficult situations & managing customer conflict. Proven experience hitting targets within a target driven role. A working knowledge of the supported housing sector desirable. Experience working in a service role, preferably within the housing or care sector. Strong customer service skills with the ability to communicate effectively. Proven problem-solving abilities and the capacity to work autonomously. Proficiency in technology and a willingness to adapt and learn. Our offer to you We offer a salary of £35259 per annum, home working allowance and car allowance, for a full time, 35 hour week working Monday to Friday. In addition you ll get 27 days annual leave plus bank holidays (increases with service). You also get paid volunteering days (3 per year), plus a day off for your birthday. In addition you can take advantage of our contributory pension scheme, (5% employee / 5% employer). Diversity and inclusion Golden Lane Housing is a disability confident employer and committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing Limited, please click apply to be redirected to our website to complete your application.
Apr 24, 2026
Full time
Housing Officer Location: East Midlands Salary : £35,269 per annum Vacancy Type: Full time, Permeant Closing date: 8th May 2026 Why this role matters The Housing Officer is responsible for ensuring that housing management services are delivered to GLH tenants for a defined patch of tenancies, ensuring a high quality of service that meets RSL and consumer standards. Supporting tenant wellbeing working with a range of internal and external stakeholders and will support the wider organisation in the delivery of Our Plan goals. Location Homebased with frequent travel across the Peterborough, Lincolnshire and Norfolk areas, and occasional travel to the Head Office in Manchester. About you We re looking for someone with: A full driving license and access to your vehicle are essential. Knowledge of or willingness to learn more about learning disability and autism. Good interpersonal skills, empathy and understanding with the ability to build positive relationships and partnerships. Dealing effectively with potentially difficult situations & managing customer conflict. Proven experience hitting targets within a target driven role. A working knowledge of the supported housing sector desirable. Experience working in a service role, preferably within the housing or care sector. Strong customer service skills with the ability to communicate effectively. Proven problem-solving abilities and the capacity to work autonomously. Proficiency in technology and a willingness to adapt and learn. Our offer to you We offer a salary of £35259 per annum, home working allowance and car allowance, for a full time, 35 hour week working Monday to Friday. In addition you ll get 27 days annual leave plus bank holidays (increases with service). You also get paid volunteering days (3 per year), plus a day off for your birthday. In addition you can take advantage of our contributory pension scheme, (5% employee / 5% employer). Diversity and inclusion Golden Lane Housing is a disability confident employer and committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing Limited, please click apply to be redirected to our website to complete your application.
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
Apr 24, 2026
Full time
A charity that provides specialised support to adults with sensory impairments, disabilities, and long-term health conditions is looking to appoint a commercially minded, strategic and ambitious leader as its next Chief Executive Officer.This is not a traditional charity CEO role. They are looking for someone who can combine a strong sense of purpose with commercial awareness someone who can build on the organisation s strong local reputation, grow and develop services, strengthen partnerships, and help create income streams that move the charity away from relying too heavily on grants and commissioned tenders.The role may suit an existing CEO of a smaller organisation, a senior leader looking for a first Chief Executive position, or someone from the public, health, social care, housing, education, membership or commercial sectors who can bring relevant transferable experience in business development, service growth, stakeholder engagement and organisational leadership.About our clientThey exist for one reason: to make sure that a sensory impairment, disability or long-term health condition does not stop anyone from living a full and connected life.They work with people across South Tyneside and Gateshead to help them stay informed, feel empowered and build the resilience to deal with whatever life brings. Behind this work is a team of professionals and people with lived experience of disability and sensory loss. They do not just understand the needs of the community they support for many of them, those experiences are personal.Their vision is for disabled people and those with sensory loss across the region to feel informed, empowered and resilient.The OpportunityThe organisation now needs someone with a stronger commercial and business focus someone who can help lead its next phase of development by broadening its reach, expanding services and building a more diverse and sustainable income base.A key priority for the next CEO will be to reduce reliance on grants and tendered income by developing other revenue streams, increasing unrestricted income and identifying opportunities for growth. This means they are looking for someone who is outward-facing, entrepreneurial and confident in spotting opportunities, building relationships and turning ideas into action.This is a genuine opportunity to shape the future of a well-regarded organisation with strong local roots, a clear purpose and real potential for further development.The RoleAs Chief Executive, you will provide overall strategic and operational leadership, working closely with the Board of Trustees to deliver the organisation s vision, business plan and long-term sustainability.You will lead the organisation externally with commissioners, funders, partners, businesses and other stakeholders, while also ensuring that services remain high quality, responsive and financially sustainable.Key Responsibilities Lead the charity as its senior representative and ambassador, building strong external relationships and raising the organisation s profileWork with the Board to shape and deliver strategy, business planning and long-term sustainabilityDrive service development and identify opportunities to grow and expand reach and impactDevelop and diversify income streams, with a strong emphasis on reducing reliance on grants and tendersOversee service delivery, operations and organisational performanceLead and develop staff, volunteers and senior managersEnsure effective financial management, governance, compliance and risk management About YouThis role is likely to suit someone who enjoys building organisations, growing services, developing new income opportunities and working externally as well as internally. You will understand how to balance mission with sustainability and will be motivated by the chance to lead an organisation that is ambitious about both its impact and its future.Essential experience Senior leadership experience in a charity, not-for-profit or other relevant organisation, or in a comparable leadership role with clearly transferable experiencePartnership development and external stakeholder managementBusiness planning, service development and organisational growthIncome generation, fundraising, contract management or commercial developmentFinancial management, including budgeting and delivery against income and cost targetsLeading and developing staff and teamsGovernance, risk management and implementing effective controls Desirable experience Experience or knowledge of disability, sensory support, health, social care or community servicesExperience of leading organisational change Essential skills and attributes Strategic and commercially awareStrong leadership and relationship-building skillsA confident communicator who can influence and inspire confidenceAble to identify opportunities and turn them into practical actionInclusive, resilient and collaborative in approachUnderstanding of, or empathy with, the people and communities SAM supports Additional requirements Degree-level education or equivalent professional qualificationAccess to a car for work purposesClean driving licenceHead Office is in Gateshead and there is a second premises in South Shields. You will be required to physically cover both offices Equality and Diversity"We value diversity and promote equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application."What happens next?Please apply online. The agent, Hiring People, will then contact you directly about the next steps. If shortlisted, you may be asked to complete a short video interview. Please be sure to check your junk/spam.Candidates must be eligible to live and work in the UK.
Private Sector Housing Team Manager Local Authority West London A highly regarded local authority in West London is seeking an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health function focused on improving standards across the private rented sector. This is a senior leadership opportunity for a proven manager with strong regulatory experience, particularly within housing enforcement, HMO licensing, and private sector housing standards . The Opportunity Reporting directly to the Head of Environmental Health Services, you will lead a specialist team delivering frontline regulatory services across private sector housing. You will oversee 4 direct reports (Senior Officers/Team Leaders) and a wider team of approximately 16 staff , ensuring high-quality service delivery aligned to statutory duties and corporate objectives. This role combines strategic leadership, operational delivery, and high-level casework , including enforcement and policy development. Package & Benefits Salary: 68,685 - 78,513 per annum Hybrid working: 3 days office / 2 days remote Generous annual leave entitlement Membership of the Local Government Pension Scheme Flexible working arrangements Ongoing professional development Key Responsibilities Lead, manage and develop a multidisciplinary housing enforcement team Oversee property licensing schemes (including HMOs), inspection programmes, and enforcement activity Direct complex investigations, including civil penalties, prosecutions and Rent Repayment Orders Drive initiatives to identify rogue landlords, unlicensed properties and poor housing standards Manage team performance, budgets ( 500k- 1m), and service delivery plans Contribute to departmental strategy and corporate objectives Build strong partnerships with internal departments and external stakeholders Represent the service at senior-level meetings, committees and member briefings Act as deputy to the Head of Service where required About You Essential: Significant management experience within a local authority, council, or housing association (this is a strict requirement) Proven experience leading teams within Private Sector Housing / Environmental Health Strong knowledge of: Housing Act legislation HMO licensing and enforcement Civil penalties and regulatory frameworks Degree/Diploma in Environmental Health (CIEH recognised) Registration with the Environmental Health Officers Registration Board Demonstrable experience managing performance, budgets, and change Strong stakeholder engagement and political awareness You will also demonstrate: Strategic thinking and leadership capability Ability to manage complex casework and competing priorities Excellent written and verbal communication (committee reports, member briefings) A commitment to public service, community outcomes and high professional standards Apply now for a confidential discussion and further details. Linsco is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2026
Full time
Private Sector Housing Team Manager Local Authority West London A highly regarded local authority in West London is seeking an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health function focused on improving standards across the private rented sector. This is a senior leadership opportunity for a proven manager with strong regulatory experience, particularly within housing enforcement, HMO licensing, and private sector housing standards . The Opportunity Reporting directly to the Head of Environmental Health Services, you will lead a specialist team delivering frontline regulatory services across private sector housing. You will oversee 4 direct reports (Senior Officers/Team Leaders) and a wider team of approximately 16 staff , ensuring high-quality service delivery aligned to statutory duties and corporate objectives. This role combines strategic leadership, operational delivery, and high-level casework , including enforcement and policy development. Package & Benefits Salary: 68,685 - 78,513 per annum Hybrid working: 3 days office / 2 days remote Generous annual leave entitlement Membership of the Local Government Pension Scheme Flexible working arrangements Ongoing professional development Key Responsibilities Lead, manage and develop a multidisciplinary housing enforcement team Oversee property licensing schemes (including HMOs), inspection programmes, and enforcement activity Direct complex investigations, including civil penalties, prosecutions and Rent Repayment Orders Drive initiatives to identify rogue landlords, unlicensed properties and poor housing standards Manage team performance, budgets ( 500k- 1m), and service delivery plans Contribute to departmental strategy and corporate objectives Build strong partnerships with internal departments and external stakeholders Represent the service at senior-level meetings, committees and member briefings Act as deputy to the Head of Service where required About You Essential: Significant management experience within a local authority, council, or housing association (this is a strict requirement) Proven experience leading teams within Private Sector Housing / Environmental Health Strong knowledge of: Housing Act legislation HMO licensing and enforcement Civil penalties and regulatory frameworks Degree/Diploma in Environmental Health (CIEH recognised) Registration with the Environmental Health Officers Registration Board Demonstrable experience managing performance, budgets, and change Strong stakeholder engagement and political awareness You will also demonstrate: Strategic thinking and leadership capability Ability to manage complex casework and competing priorities Excellent written and verbal communication (committee reports, member briefings) A commitment to public service, community outcomes and high professional standards Apply now for a confidential discussion and further details. Linsco is acting as an Employment Agency in relation to this vacancy.
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
Sep 22, 2025
Full time
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
