Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: £40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could click apply for full job details
May 02, 2026
Full time
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: £40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could click apply for full job details
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
May 02, 2026
Full time
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Arthur J. Gallagher & Co. (AJG)
Brierley Hill, West Midlands
A leading insurance firm in Brierley Hill seeks an experienced Team Leader for Commercial Insurance to manage a team of Account Handlers. The role involves providing coaching and support, hitting financial targets, and ensuring team performance. Candidates should have at least four years in Commercial Broking and a desire to lead. This role offers a competitive salary up to £45,000 plus extensive benefits, including holidays, pension contributions, and health insurance.
May 01, 2026
Full time
A leading insurance firm in Brierley Hill seeks an experienced Team Leader for Commercial Insurance to manage a team of Account Handlers. The role involves providing coaching and support, hitting financial targets, and ensuring team performance. Candidates should have at least four years in Commercial Broking and a desire to lead. This role offers a competitive salary up to £45,000 plus extensive benefits, including holidays, pension contributions, and health insurance.
Commercial Claims HandlerShrewsbury£25,000 £32,000 + benefits Take full control of a range of commercial claims where you will provide clients with a customer focused claims experience. You ll work in the office in Shrewsbury Monday to Friday 9am to 5pm, and on top of the basic salary they offer, 26 days holiday plus bank holidays, Life Insurance a solid pension and private medical insurance, complete the package. What you ll do Handling a portfolio of Commercial claims, you ll be the go-to expert for clients and liaise with insurers. You ll: Present claims to Insurers via email, and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims Register claims and First Notice of Loss (FNOL), and handle day-to-day commercial claims Proactively manage a diary of open claims to reduce claim lifecycles, keeping everything on track and under control Build and maintain relationships with aligned wholesale brokers and insurers. What you ll need Bring at least 1 years commercial claims experience from a broking background (although they will also consider those from an insurer too) Good Commercial claims knowledge Excellent communication and negotiation skills A proactive, client-focused approach About the company This insurance broker, is a longstanding well known and respected broker, with heavy ties to the communities across Shropshire. Their people are at the heart of all the decisions they make. They pride themselves on the culture they are creating, which focuses on treating colleagues with respect, and providing an environment where everyone is supported with limitless potential and ambition. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
May 01, 2026
Full time
Commercial Claims HandlerShrewsbury£25,000 £32,000 + benefits Take full control of a range of commercial claims where you will provide clients with a customer focused claims experience. You ll work in the office in Shrewsbury Monday to Friday 9am to 5pm, and on top of the basic salary they offer, 26 days holiday plus bank holidays, Life Insurance a solid pension and private medical insurance, complete the package. What you ll do Handling a portfolio of Commercial claims, you ll be the go-to expert for clients and liaise with insurers. You ll: Present claims to Insurers via email, and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims Register claims and First Notice of Loss (FNOL), and handle day-to-day commercial claims Proactively manage a diary of open claims to reduce claim lifecycles, keeping everything on track and under control Build and maintain relationships with aligned wholesale brokers and insurers. What you ll need Bring at least 1 years commercial claims experience from a broking background (although they will also consider those from an insurer too) Good Commercial claims knowledge Excellent communication and negotiation skills A proactive, client-focused approach About the company This insurance broker, is a longstanding well known and respected broker, with heavy ties to the communities across Shropshire. Their people are at the heart of all the decisions they make. They pride themselves on the culture they are creating, which focuses on treating colleagues with respect, and providing an environment where everyone is supported with limitless potential and ambition. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Are you an experienced Commercial Insurance Broking professional ready for a new challenge with skills underutilised? If so, this could be the opportunity you ve been waiting for. Our client is a local Independent Insurance Broker with a strong reputation and a loyal client base. Due to continued growth, they re seeking a Commercial Account Handler to join their team. You ll be joining an established firm with longstanding agricultural clients and a steady flow of referrals meaning you ll have a solid foundation to build from. You ll work closely with experienced Account Executives, providing office-based support and acting as the main administrative contact for clients. What s on offer: Salary: £27,000 £35,000 (negotiable depending on experience) Private Medical Insurance 26 days holiday plus bank holidays Pension and Death in Service benefits Monday Friday, 9am 5pm working hours Mentorship from a Director with over 40 years industry experience Excellent long-term career progression they actively promote from within About you: Minimum 3 years experience in commercial insurance broking Strong technical knowledge across a range of commercial insurance classes Confident communicator with strong organisational skills Proactive, career-driven, and eager to grow with a respected independent broker If you re ready to take your career to the next level in a supportive, growth-oriented environment we d love to hear from you.
May 01, 2026
Full time
Are you an experienced Commercial Insurance Broking professional ready for a new challenge with skills underutilised? If so, this could be the opportunity you ve been waiting for. Our client is a local Independent Insurance Broker with a strong reputation and a loyal client base. Due to continued growth, they re seeking a Commercial Account Handler to join their team. You ll be joining an established firm with longstanding agricultural clients and a steady flow of referrals meaning you ll have a solid foundation to build from. You ll work closely with experienced Account Executives, providing office-based support and acting as the main administrative contact for clients. What s on offer: Salary: £27,000 £35,000 (negotiable depending on experience) Private Medical Insurance 26 days holiday plus bank holidays Pension and Death in Service benefits Monday Friday, 9am 5pm working hours Mentorship from a Director with over 40 years industry experience Excellent long-term career progression they actively promote from within About you: Minimum 3 years experience in commercial insurance broking Strong technical knowledge across a range of commercial insurance classes Confident communicator with strong organisational skills Proactive, career-driven, and eager to grow with a respected independent broker If you re ready to take your career to the next level in a supportive, growth-oriented environment we d love to hear from you.
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based in the Leeds area. This is a full time permanent post, attracting a salary of up to 42,000 per annum, dependent on experience and qualifications. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Insurance business Excellent administrative skills and background Knowledge of commercial products and insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
May 01, 2026
Full time
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based in the Leeds area. This is a full time permanent post, attracting a salary of up to 42,000 per annum, dependent on experience and qualifications. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Insurance business Excellent administrative skills and background Knowledge of commercial products and insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
As Property Claims Handler you will join a respected global loss adjusting firm within their Real Estate division. You will manage a portfolio of property and liability claims across the UK and Europe, from first notification through to settlement. There is clear scope for development as the team continues to grow. Benefits as Property Claims Handler: 2 locations to choose from Professional development support Flexible/hybrid working options Pension There are two locations to choose from: Chelmsford Glasgow This is a full-time - hybrid working model: 3 days in the office and 2 from home after probation (4 days in office during probation) Key Responsibilities for Property Claims Handler: Manage a portfolio of property and liability claims for UK and European clients Investigate, negotiate and settle claims in a timely and professional manner Liaise with insured clients, insurers, brokers and overseas stakeholders Prepare reports in line with internal standards, compliance and agreed timescales Ensure accurate time reporting, billing and invoicing in accordance with company procedures Attend client review meetings when needed Qualificationsfor Property Claims Handler: Strong citing of claims handling experience Experience or exposure to real estate or commercial property is desirable Strong communication, negotiation and stakeholder management skills Confident decision making and problem solving abilities Professional qualifications or working towards one are desirable (e.g. CII) Are you our next Property Claims Handler? Apply now!
May 01, 2026
Full time
As Property Claims Handler you will join a respected global loss adjusting firm within their Real Estate division. You will manage a portfolio of property and liability claims across the UK and Europe, from first notification through to settlement. There is clear scope for development as the team continues to grow. Benefits as Property Claims Handler: 2 locations to choose from Professional development support Flexible/hybrid working options Pension There are two locations to choose from: Chelmsford Glasgow This is a full-time - hybrid working model: 3 days in the office and 2 from home after probation (4 days in office during probation) Key Responsibilities for Property Claims Handler: Manage a portfolio of property and liability claims for UK and European clients Investigate, negotiate and settle claims in a timely and professional manner Liaise with insured clients, insurers, brokers and overseas stakeholders Prepare reports in line with internal standards, compliance and agreed timescales Ensure accurate time reporting, billing and invoicing in accordance with company procedures Attend client review meetings when needed Qualificationsfor Property Claims Handler: Strong citing of claims handling experience Experience or exposure to real estate or commercial property is desirable Strong communication, negotiation and stakeholder management skills Confident decision making and problem solving abilities Professional qualifications or working towards one are desirable (e.g. CII) Are you our next Property Claims Handler? Apply now!
We're working with a well-established, growing Insurance Broker that's investing further into its Commercial team. They're looking for an experienced Commercial Account Handler to support Account Executives and deliver a genuinely high standard of service, with a key focus on Motor Fleet clients . Because of the nature of the portfolio, HNW experience is also highly relevant , as it often includes exposure to larger vehicle portfolios and modified/high-value vehicles . If you enjoy being the "engine room" of the team, organised, thorough, and proud of getting the detail right, this is a great opportunity with long-term development and a strong client base. What you'll be doing as Commercial Account Handler Supporting Account Executives with renewals, mid-term adjustments and day-to-day servicing Managing and servicing a portfolio of Motor Fleet and associated risks, including associated client queries and risk changes Preparing renewal documentation, presentations and market submissions Liaising with Insurers to obtain terms, negotiate where appropriate and secure cover Handling client queries professionally and efficiently, via email and phone Ensuring accurate documentation, compliance and timely issuance of certificates and policies Working closely with internal teams to keep everything running smoothly What we're looking for as Commercial Account Handler Experience in Commercial Insurance Motor Fleet experience is highly desirable HNW experience is also valuable , particularly where you've handled multiple vehicles, high-value or modified vehicles, and more complex servicing requirements Confident handling renewals and MTAs across a range of Commercial risks, complexity to suit your experience Strong attention to detail, organisation and stakeholder management Comfortable working in a fast-paced, client-focused environment What's on offer Competitive salary (depending on experience) plus a strong benefits package, hybrid working and a supportive, professional culture, training and development (including support with CII, where relevant), a role with stability, progression, and high-quality clients. We're recruiting on behalf of our client, please get in touch for a confidential discussion.
May 01, 2026
Full time
We're working with a well-established, growing Insurance Broker that's investing further into its Commercial team. They're looking for an experienced Commercial Account Handler to support Account Executives and deliver a genuinely high standard of service, with a key focus on Motor Fleet clients . Because of the nature of the portfolio, HNW experience is also highly relevant , as it often includes exposure to larger vehicle portfolios and modified/high-value vehicles . If you enjoy being the "engine room" of the team, organised, thorough, and proud of getting the detail right, this is a great opportunity with long-term development and a strong client base. What you'll be doing as Commercial Account Handler Supporting Account Executives with renewals, mid-term adjustments and day-to-day servicing Managing and servicing a portfolio of Motor Fleet and associated risks, including associated client queries and risk changes Preparing renewal documentation, presentations and market submissions Liaising with Insurers to obtain terms, negotiate where appropriate and secure cover Handling client queries professionally and efficiently, via email and phone Ensuring accurate documentation, compliance and timely issuance of certificates and policies Working closely with internal teams to keep everything running smoothly What we're looking for as Commercial Account Handler Experience in Commercial Insurance Motor Fleet experience is highly desirable HNW experience is also valuable , particularly where you've handled multiple vehicles, high-value or modified vehicles, and more complex servicing requirements Confident handling renewals and MTAs across a range of Commercial risks, complexity to suit your experience Strong attention to detail, organisation and stakeholder management Comfortable working in a fast-paced, client-focused environment What's on offer Competitive salary (depending on experience) plus a strong benefits package, hybrid working and a supportive, professional culture, training and development (including support with CII, where relevant), a role with stability, progression, and high-quality clients. We're recruiting on behalf of our client, please get in touch for a confidential discussion.
Commercial Account Handler Isleworth Jaggi & Co Full time Permanent Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually An opportunity has arisen for a Commercial account handler to join the team, who can complement the existing structure to help develop the company further. You will be responsible for working closely with management in broking New and Existing business including Renewals. The ideal applicant will be an individual experienced in the insurance industry transacting Commercial Insurance contracts, New Business and Renewals, a positive attitude, a willingness to learn and who would like to join a small but growing firm. Progress towards or achievement of Cert CII qualifications essential. Key Attributes Working understanding of Commercial insurance products and policies Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours 35,000 to 40,000 (depending on experience) plus opportunity for bonus Monday to Friday 8.30am to 5.30pm plus one Saturday morning per month 9am-1pm Parking Onsite 28 days holiday including bank holidays Pension Learning & Development Support REF-(Apply online only)
May 01, 2026
Full time
Commercial Account Handler Isleworth Jaggi & Co Full time Permanent Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually An opportunity has arisen for a Commercial account handler to join the team, who can complement the existing structure to help develop the company further. You will be responsible for working closely with management in broking New and Existing business including Renewals. The ideal applicant will be an individual experienced in the insurance industry transacting Commercial Insurance contracts, New Business and Renewals, a positive attitude, a willingness to learn and who would like to join a small but growing firm. Progress towards or achievement of Cert CII qualifications essential. Key Attributes Working understanding of Commercial insurance products and policies Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours 35,000 to 40,000 (depending on experience) plus opportunity for bonus Monday to Friday 8.30am to 5.30pm plus one Saturday morning per month 9am-1pm Parking Onsite 28 days holiday including bank holidays Pension Learning & Development Support REF-(Apply online only)
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: 40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could be the move that actually makes sense. This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day. Why this role is different This is a well-established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years. You'll be joining a close-knit, supportive team that handles a strong portfolio of SME commercial clients-particularly property owners' insurance-alongside more complex commercial cases. This is a business that values people who: Take ownership without being micromanaged Know how to keep clients loyal through service, not scripts Can quietly lead by example in a busy office Want progression without losing their work-life balance The role at a glance You'll take ownership of a well-established commercial book, managing the full lifecycle of client accounts: Handling new business enquiries from existing and new clients Managing renewals and MTAs end-to-end Keeping control of deadlines, diaries, and service levels Supporting colleagues by delegating and balancing workload across the team Acting as a senior point of contact when Directors are unavailable Supporting more complex or high-value cases when needed This is very much a hands-on, client-facing role where your ability to manage relationships over the phone is key. What you'll need to bring We're looking for someone who already knows commercial insurance inside out: Minimum 5 years' experience in commercial insurance Confident managing renewals, MTAs, and new business independently Comfortable using Acturis Strong communication skills with a natural phone-first approach Organised, reliable, and able to juggle priorities without dropping standards What would set you apart 10+ years' commercial insurance experience CII qualifications (or working towards) Previous mentoring, supervisory, or team lead experience Experience handling more complex or higher-value commercial risks What's in it for you 40,000 salary Hybrid working model (3 days office / 2 from home) A genuinely supportive, down-to-earth team environment Real autonomy in how you manage your portfolio The opportunity to step into a more senior, trusted role without corporate red tape Exposure to larger, more complex commercial cases The kind of person who thrives here You'll enjoy this if you're: Confident but not corporate Experienced but still hungry for progression Someone who enjoys building relationships, not just processing policies Comfortable taking responsibility and being relied upon Interview process Stage 1: Informal face-to-face meeting with the leadership team Stage 2: Formal face-to-face interview If you're an experienced commercial handler ready for a step up in responsibility-and want to do it in a stable, supportive independent broker-this is one worth having a conversation about. Also known as: Senior Commercial Account Handler, Commercial Account Handler, Senior Insurance Account Handler, Commercial Insurance Broker Account Handler, Account Executive (Commercial Insurance), Senior Broker Handler Impact Recruitment are a recruitment agency working on behalf of our client.
May 01, 2026
Full time
Senior Account Handler - Step Into a Role With Real Influence Location: Corby Salary: 40,000 + Hybrid Working (3 days office / 2 from home) Ready for more responsibility without losing the feel of a proper team? If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could be the move that actually makes sense. This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day. Why this role is different This is a well-established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years. You'll be joining a close-knit, supportive team that handles a strong portfolio of SME commercial clients-particularly property owners' insurance-alongside more complex commercial cases. This is a business that values people who: Take ownership without being micromanaged Know how to keep clients loyal through service, not scripts Can quietly lead by example in a busy office Want progression without losing their work-life balance The role at a glance You'll take ownership of a well-established commercial book, managing the full lifecycle of client accounts: Handling new business enquiries from existing and new clients Managing renewals and MTAs end-to-end Keeping control of deadlines, diaries, and service levels Supporting colleagues by delegating and balancing workload across the team Acting as a senior point of contact when Directors are unavailable Supporting more complex or high-value cases when needed This is very much a hands-on, client-facing role where your ability to manage relationships over the phone is key. What you'll need to bring We're looking for someone who already knows commercial insurance inside out: Minimum 5 years' experience in commercial insurance Confident managing renewals, MTAs, and new business independently Comfortable using Acturis Strong communication skills with a natural phone-first approach Organised, reliable, and able to juggle priorities without dropping standards What would set you apart 10+ years' commercial insurance experience CII qualifications (or working towards) Previous mentoring, supervisory, or team lead experience Experience handling more complex or higher-value commercial risks What's in it for you 40,000 salary Hybrid working model (3 days office / 2 from home) A genuinely supportive, down-to-earth team environment Real autonomy in how you manage your portfolio The opportunity to step into a more senior, trusted role without corporate red tape Exposure to larger, more complex commercial cases The kind of person who thrives here You'll enjoy this if you're: Confident but not corporate Experienced but still hungry for progression Someone who enjoys building relationships, not just processing policies Comfortable taking responsibility and being relied upon Interview process Stage 1: Informal face-to-face meeting with the leadership team Stage 2: Formal face-to-face interview If you're an experienced commercial handler ready for a step up in responsibility-and want to do it in a stable, supportive independent broker-this is one worth having a conversation about. Also known as: Senior Commercial Account Handler, Commercial Account Handler, Senior Insurance Account Handler, Commercial Insurance Broker Account Handler, Account Executive (Commercial Insurance), Senior Broker Handler Impact Recruitment are a recruitment agency working on behalf of our client.
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate c click apply for full job details
May 01, 2026
Full time
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate c click apply for full job details
Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients. About the Account Handler Role This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new b click apply for full job details
May 01, 2026
Full time
Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients. About the Account Handler Role This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new b click apply for full job details
Hybrid working Excellent salary + bonus + benefits Renowned Broker We're working with a highly respected Insurance Broker that continues to invest in its Corporate and Commercial teams. Due to growth, they're looking to appoint an experienced Commercial Account Executive to manage and develop a portfolio of large, complex clients. This is a fantastic opportunity if you enjoy building long-term relationships, working with quality accounts, and being backed by strong internal support. What you'll be doing Managing and developing a portfolio of established Commercial clients (mid-market to corporate) Advising clients on risk, cover and programme structure (new business and renewals) Working closely with Account Handlers/Technicians and Broking teams to deliver a seamless service Identifying cross-sell and growth opportunities within the portfolio Attending client meetings (in person and virtually) What we're looking for Proven experience as a Commercial Account Executive (Broker environment) Strong knowledge across Commercial lines (e.g., Property, Liability, Motor Fleet, Package, PI/Financial Lines depending on book) Confident client-facing skills and the ability to build trust quickly Ideally working towards (or holding) Cert CII / Dip CII (not essential) What's on offer Competitive basic salary (depending on experience) Bonus and a strong overall benefits package Hybrid working and a supportive, professional culture Clear development and progression opportunities Confidential discussion available - we're recruiting on behalf of our client. Benefits: Company pension Employee discount Life insurance On-site parking
Apr 30, 2026
Full time
Hybrid working Excellent salary + bonus + benefits Renowned Broker We're working with a highly respected Insurance Broker that continues to invest in its Corporate and Commercial teams. Due to growth, they're looking to appoint an experienced Commercial Account Executive to manage and develop a portfolio of large, complex clients. This is a fantastic opportunity if you enjoy building long-term relationships, working with quality accounts, and being backed by strong internal support. What you'll be doing Managing and developing a portfolio of established Commercial clients (mid-market to corporate) Advising clients on risk, cover and programme structure (new business and renewals) Working closely with Account Handlers/Technicians and Broking teams to deliver a seamless service Identifying cross-sell and growth opportunities within the portfolio Attending client meetings (in person and virtually) What we're looking for Proven experience as a Commercial Account Executive (Broker environment) Strong knowledge across Commercial lines (e.g., Property, Liability, Motor Fleet, Package, PI/Financial Lines depending on book) Confident client-facing skills and the ability to build trust quickly Ideally working towards (or holding) Cert CII / Dip CII (not essential) What's on offer Competitive basic salary (depending on experience) Bonus and a strong overall benefits package Hybrid working and a supportive, professional culture Clear development and progression opportunities Confidential discussion available - we're recruiting on behalf of our client. Benefits: Company pension Employee discount Life insurance On-site parking
Job Title: Credit Hire Handler Location: Sevenoaks or Liverpool with hybrid working Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm About The Role: Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role.
Apr 30, 2026
Full time
Job Title: Credit Hire Handler Location: Sevenoaks or Liverpool with hybrid working Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm About The Role: Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role.
Cameron James Professional Recruitment
City, Manchester
Commercial Account Handler - Manchester Salary £35,000 - £45,000 plus additional benefits, hybridworking, study support towards CII qualifications. An established and growing North Manchester based insurance brokerage is looking to appoint an experienced Commercial Account Handler to support its highly varied commercial client portfolio. This role would be an ideal fit for an experienced broker who enjoys delivering excellent service, is committed to finding solutions that meet client needs, building strong relationships, and thrives working in a professional, fast-paced environment. Our client is a proudly independent business that takes pride in nurturing and developing their people to reach their maximum potential. Key Responsibilities Manage and service a portfolio of commercial insurance clients Handle renewals, new business quotations, and mid-term adjustments Liaise with insurers to obtain competitive terms and appropriate cover Prepare and issue accurate policy documentation Act as the main point of contact for day-to-day client queries Ensure all activity complies with FCA regulations and internal processes Support Account Executives with placement and client servicing About You Previous experience in a Commercial Account Handler or similar insurance role Good knowledge of commercial insurance products and markets Strong organisational and communication skills High attention to detail and ability to manage multiple workloads Confident dealing with clients and insurers Cert CII (or working towards) advantageous but not essential Experience of using Acturis would be highly advantageous What s on Offer Competitive salary dependent on experience Hybrid or flexible working options Supportive team and positive working culture Career development and progression opportunities Ongoing training and professional qualifications supported If you wish to apply for the position please click on the link and a consultant from Cameron James will be in touch.
Apr 30, 2026
Full time
Commercial Account Handler - Manchester Salary £35,000 - £45,000 plus additional benefits, hybridworking, study support towards CII qualifications. An established and growing North Manchester based insurance brokerage is looking to appoint an experienced Commercial Account Handler to support its highly varied commercial client portfolio. This role would be an ideal fit for an experienced broker who enjoys delivering excellent service, is committed to finding solutions that meet client needs, building strong relationships, and thrives working in a professional, fast-paced environment. Our client is a proudly independent business that takes pride in nurturing and developing their people to reach their maximum potential. Key Responsibilities Manage and service a portfolio of commercial insurance clients Handle renewals, new business quotations, and mid-term adjustments Liaise with insurers to obtain competitive terms and appropriate cover Prepare and issue accurate policy documentation Act as the main point of contact for day-to-day client queries Ensure all activity complies with FCA regulations and internal processes Support Account Executives with placement and client servicing About You Previous experience in a Commercial Account Handler or similar insurance role Good knowledge of commercial insurance products and markets Strong organisational and communication skills High attention to detail and ability to manage multiple workloads Confident dealing with clients and insurers Cert CII (or working towards) advantageous but not essential Experience of using Acturis would be highly advantageous What s on Offer Competitive salary dependent on experience Hybrid or flexible working options Supportive team and positive working culture Career development and progression opportunities Ongoing training and professional qualifications supported If you wish to apply for the position please click on the link and a consultant from Cameron James will be in touch.
Account Handler Motor, Personal & Commercial Insurance Location: Holmfirth, Huddersfield (HD9) Salary: £28,000 £38,000 per annum (depending on experience) Hours: Full-time, Monday to Friday, 9:00am 5:00pm Contract: Permanent The Opportunity An exciting opportunity has arisen for an experienced Insurance Account Handler to join a well-established and highly respected insurance agency based in the Holmfirth area. This role offers the chance to work within a supportive, professional environment where you will play a key part in delivering exceptional service to both new and existing clients across motor, personal and commercial insurance. The Role Following completion of training, your responsibilities will include: Managing a portfolio of existing clients across motor, personal and commercial insurance Speaking with customers to understand their insurance needs and providing tailored solutions Handling mid-term adjustments, renewals, and new business enquiries Working closely with underwriters and internal teams to deliver the best outcomes for clients Ensuring all work is carried out compliantly within a regulated environment Building strong relationships with clients through excellent service and communication This is a varied role with exposure across multiple areas of insurance, offering excellent scope for professional development. About You To be successful in this role, you will ideally have: Previous experience within the insurance sector Experience handling commercial insurance policies , ideally with premiums up to £50,000 Strong communication skills, both written and verbal A professional and confident telephone manner Excellent attention to detail and organisational skills The ability to work both independently and as part of a team Confidence working within a regulated environment Desirable: Experience within agricultural or farm insurance (advantageous but not essential) What s on Offer Competitive salary (£28k £38k depending on experience) 25 days holiday plus bank holidays (increasing with service) Pension scheme Death in service benefit Bonus scheme Free on-site parking Full training and ongoing professional development Thank you for applying for this position. For any further questions, please contact Shannon Clough at Interaction Recruitment Leeds using (url removed) / (phone number removed) INDLEE
Apr 29, 2026
Full time
Account Handler Motor, Personal & Commercial Insurance Location: Holmfirth, Huddersfield (HD9) Salary: £28,000 £38,000 per annum (depending on experience) Hours: Full-time, Monday to Friday, 9:00am 5:00pm Contract: Permanent The Opportunity An exciting opportunity has arisen for an experienced Insurance Account Handler to join a well-established and highly respected insurance agency based in the Holmfirth area. This role offers the chance to work within a supportive, professional environment where you will play a key part in delivering exceptional service to both new and existing clients across motor, personal and commercial insurance. The Role Following completion of training, your responsibilities will include: Managing a portfolio of existing clients across motor, personal and commercial insurance Speaking with customers to understand their insurance needs and providing tailored solutions Handling mid-term adjustments, renewals, and new business enquiries Working closely with underwriters and internal teams to deliver the best outcomes for clients Ensuring all work is carried out compliantly within a regulated environment Building strong relationships with clients through excellent service and communication This is a varied role with exposure across multiple areas of insurance, offering excellent scope for professional development. About You To be successful in this role, you will ideally have: Previous experience within the insurance sector Experience handling commercial insurance policies , ideally with premiums up to £50,000 Strong communication skills, both written and verbal A professional and confident telephone manner Excellent attention to detail and organisational skills The ability to work both independently and as part of a team Confidence working within a regulated environment Desirable: Experience within agricultural or farm insurance (advantageous but not essential) What s on Offer Competitive salary (£28k £38k depending on experience) 25 days holiday plus bank holidays (increasing with service) Pension scheme Death in service benefit Bonus scheme Free on-site parking Full training and ongoing professional development Thank you for applying for this position. For any further questions, please contact Shannon Clough at Interaction Recruitment Leeds using (url removed) / (phone number removed) INDLEE
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Apr 29, 2026
Full time
We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Bell Cornwall Recruitment
Sutton Coldfield, West Midlands
Insurance Account Handler Ref: BCR/JP/31810c 24,000 - 35,000 (depending on experience) Sutton Coldfield Bell Cornwall Recruitment is delighted to be working with a well-established insurance firm in Sutton Coldfield, currently looking to expand its team with an experienced Commercial Insurance Account Handler. Insurance Account Handler Responsibilities: Oversee the servicing and renewal of commercial insurance policies, while responding to client queries. Produce and issue accurate insurance documentation. Liaise with insurers to secure quotes and negotiate favourable terms. Keep client records up to date, ensuring full compliance with regulatory requirements. Support Account Executives with proposals and ongoing account management tasks. The ideal candidate will have: Proven experience managing commercial insurance policies. Strong knowledge of FCA regulations and compliance standards. Proficient in Microsoft Office and relevant industry systems. Excellent communication and relationship-building skills. Highly organised with strong attention to detail. If you're a skilled Insurance Account Handler within the commercial area and are ready for a new opportunity, we'd love to hear from you! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 29, 2026
Full time
Insurance Account Handler Ref: BCR/JP/31810c 24,000 - 35,000 (depending on experience) Sutton Coldfield Bell Cornwall Recruitment is delighted to be working with a well-established insurance firm in Sutton Coldfield, currently looking to expand its team with an experienced Commercial Insurance Account Handler. Insurance Account Handler Responsibilities: Oversee the servicing and renewal of commercial insurance policies, while responding to client queries. Produce and issue accurate insurance documentation. Liaise with insurers to secure quotes and negotiate favourable terms. Keep client records up to date, ensuring full compliance with regulatory requirements. Support Account Executives with proposals and ongoing account management tasks. The ideal candidate will have: Proven experience managing commercial insurance policies. Strong knowledge of FCA regulations and compliance standards. Proficient in Microsoft Office and relevant industry systems. Excellent communication and relationship-building skills. Highly organised with strong attention to detail. If you're a skilled Insurance Account Handler within the commercial area and are ready for a new opportunity, we'd love to hear from you! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Apr 29, 2026
Full time
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Apr 28, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image