DoubleTree by Hilton Hotel London - Victoria Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. DoubleTree by Hilton Hotel London - Victoria is a contemporary 4 star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London's top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays. Why Join Us? Exclusive hotel discounts within the Crimson Hotel Group. Staff rate discounts Hilton worldwide. Extra Day Off for Your Birthday - Because your day matters. Employee Assistance Programme and wellbeing. Free refreshments and freshly cooked meals while on duty. Learning and development opportunities for career progression. Health Benefit schemes. Recognition and reward schemes. Pension Scheme & Life Assurance. Discounts in our F&B Outlets. What your day will look like? As a Night Manager, you will be responsible for overseeing Front Office operations during the night shift, ensuring exceptional guest service by anticipating and responding to guest needs. You will manage check in and check out processes, support guests with any requests, and lead the night team. In addition, you will ensure the safety, security, and smooth running of the hotel overnight, complete night audit and financial reports, and prepare the hotel for the following day's operations. What You'll Bring? You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well presented appearance, and the ability to work collaboratively with colleagues across all departments. Ready to make a difference? Apply now and let's create meaningful experiences. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
May 01, 2026
Full time
DoubleTree by Hilton Hotel London - Victoria Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. DoubleTree by Hilton Hotel London - Victoria is a contemporary 4 star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London's top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays. Why Join Us? Exclusive hotel discounts within the Crimson Hotel Group. Staff rate discounts Hilton worldwide. Extra Day Off for Your Birthday - Because your day matters. Employee Assistance Programme and wellbeing. Free refreshments and freshly cooked meals while on duty. Learning and development opportunities for career progression. Health Benefit schemes. Recognition and reward schemes. Pension Scheme & Life Assurance. Discounts in our F&B Outlets. What your day will look like? As a Night Manager, you will be responsible for overseeing Front Office operations during the night shift, ensuring exceptional guest service by anticipating and responding to guest needs. You will manage check in and check out processes, support guests with any requests, and lead the night team. In addition, you will ensure the safety, security, and smooth running of the hotel overnight, complete night audit and financial reports, and prepare the hotel for the following day's operations. What You'll Bring? You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well presented appearance, and the ability to work collaboratively with colleagues across all departments. Ready to make a difference? Apply now and let's create meaningful experiences. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Liverpool, United Kingdom Posted on 17/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer Working Hours: Average54 hours per week Shift Pattern:Week 1:Monday, Thursday, Friday, Saturday, and Sunday (Nights - 19:00-7:00) Week2: Tuesday & Wednesday (Nights - 19:00-7:00) and Saturday & Sunday9Days - 7:00-19:00) Pay: £12.21per hour Location: TobaccoWarehouse - Stanley Dock, Regent Road, Liverpool, Merseyside, L3 0AN Reporting to: OperationsManager Overview An exciting opportunity has arisen at Anchor Group Services,for an experienced Security Officer to join our established security team basedat Tobacco Warehouse in Liverpool City Centre. The successful candidate must have a valid SIA Licence as aminimum. You will be required to provide a high level of customer service tovisitors to the site, complete patrols and remain vigilant at all times. Duties include: Protectingthe client's property, people and/or assets by providing security servicesin direct accordance with the sites published Assignment Instructions(AI's) and site-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders ofpolicy and procedures Preventingand escalating incidents in a timely, accurate and appropriate manner tothe Control Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Completingreports by recording observations, information, occurrences, andsurveillance activities Maintainingorganisation's stability and reputation by complying with legalrequirements Contributingto team effort by accomplishing related results as needed Actingas a first line support to customers and visitors to site, providing aprofessional and friendly service Understandingthe needs of our customer, respond accordingly to customer queries andrequests and take appropriate action Carryingout basic cleaning duties as required to maintain a safe, clean, andpresentable environment within designated areas Maintainingprofessional conduct at all times Requirements Full5-year employment checkable history Validfrontline SIA licence DS or SG CustomerService experience and confidence to handle conflict in a correctmanner Flexibleto meet the job requirements Excellentcommunication skills both written and verbal Smartappearance and be well-groomed Reliableand punctual Highlevel of enthusiasm and passion Abilityto work in a fast-moving environment Accessto a range of nationally recognised courses to helpfurther your career, via the AnchorAcademy Access toSIA and First Aid training at discounted rates, withfinancial support available Auto Enrolment Pension (ifearnings reach the minimum requirement forauto-enrolment) Stream - access to pay as you earn it Cycle toWork Scheme Available Fulluniform provided FreeEmployee Assistance Programme 24/7 including access tocounselling HospitalSaturday Fund Rewardand Recognition awards What's Next? Ifyou would like to be considered for this position, APPLY NOW and we willbe in touch. Othercompanies may call this role: Security Specialist, Security Operative, PatrolOfficer, Shopping Centre Security Officer, Security Enforcement Officer, SIASecurity Officer Withincommuting distance of: Birkenhead, Chester, Ellesmere Port, Wallasey,Bebington, Widnes, Runcorn, Prescot, Kirkby, Maghull, Crosby, Warrington, StHelens Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
May 01, 2026
Full time
Liverpool, United Kingdom Posted on 17/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer Working Hours: Average54 hours per week Shift Pattern:Week 1:Monday, Thursday, Friday, Saturday, and Sunday (Nights - 19:00-7:00) Week2: Tuesday & Wednesday (Nights - 19:00-7:00) and Saturday & Sunday9Days - 7:00-19:00) Pay: £12.21per hour Location: TobaccoWarehouse - Stanley Dock, Regent Road, Liverpool, Merseyside, L3 0AN Reporting to: OperationsManager Overview An exciting opportunity has arisen at Anchor Group Services,for an experienced Security Officer to join our established security team basedat Tobacco Warehouse in Liverpool City Centre. The successful candidate must have a valid SIA Licence as aminimum. You will be required to provide a high level of customer service tovisitors to the site, complete patrols and remain vigilant at all times. Duties include: Protectingthe client's property, people and/or assets by providing security servicesin direct accordance with the sites published Assignment Instructions(AI's) and site-specific procedures Preventinglosses and damage by reporting irregularities; informing offenders ofpolicy and procedures Preventingand escalating incidents in a timely, accurate and appropriate manner tothe Control Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents Completingreports by recording observations, information, occurrences, andsurveillance activities Maintainingorganisation's stability and reputation by complying with legalrequirements Contributingto team effort by accomplishing related results as needed Actingas a first line support to customers and visitors to site, providing aprofessional and friendly service Understandingthe needs of our customer, respond accordingly to customer queries andrequests and take appropriate action Carryingout basic cleaning duties as required to maintain a safe, clean, andpresentable environment within designated areas Maintainingprofessional conduct at all times Requirements Full5-year employment checkable history Validfrontline SIA licence DS or SG CustomerService experience and confidence to handle conflict in a correctmanner Flexibleto meet the job requirements Excellentcommunication skills both written and verbal Smartappearance and be well-groomed Reliableand punctual Highlevel of enthusiasm and passion Abilityto work in a fast-moving environment Accessto a range of nationally recognised courses to helpfurther your career, via the AnchorAcademy Access toSIA and First Aid training at discounted rates, withfinancial support available Auto Enrolment Pension (ifearnings reach the minimum requirement forauto-enrolment) Stream - access to pay as you earn it Cycle toWork Scheme Available Fulluniform provided FreeEmployee Assistance Programme 24/7 including access tocounselling HospitalSaturday Fund Rewardand Recognition awards What's Next? Ifyou would like to be considered for this position, APPLY NOW and we willbe in touch. Othercompanies may call this role: Security Specialist, Security Operative, PatrolOfficer, Shopping Centre Security Officer, Security Enforcement Officer, SIASecurity Officer Withincommuting distance of: Birkenhead, Chester, Ellesmere Port, Wallasey,Bebington, Widnes, Runcorn, Prescot, Kirkby, Maghull, Crosby, Warrington, StHelens Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Blue Arrow is recruiting on behalf of a prestigious hospitality client for an experienced Bar Supervisor to join their Food & Beverage team. This role will be based across an established restaurant and an exciting new bar opening soon in Carnoustie town centre. This is a permanent, full-time position, working 40 hours per week on a rota basis, Monday to Sunday. Evening and weekend work will be required. The Role As Bar Supervisor, you will support the Food & Beverage Management Team in the smooth day-to-day operation of both venues. You will lead the front-of-house team, ensure excellent service standards are maintained, and help create a vibrant and welcoming experience for all guests. This is a hands-on role, ideal for someone who enjoys leading by example and working in a fast-paced hospitality environment. Key Responsibilities Supervise daily bar and front-of-house operations across both sites Lead, motivate and support the team, including rotas and on-shift duties Deliver excellent customer service and handle guest feedback professionally Manage stock ordering, tills and cash handling procedures Maintain high standards of cleanliness, hygiene, safety and service Support training and development of team members Assist with opening and closing procedures, ensuring security standards are met The Ideal Candidate Proven supervisory experience within a bar or restaurant environment Strong leadership and communication skills A customer-focused, proactive and professional approach Ability to work under pressure and manage multiple priorities A positive team player with a hands-on attitude What's on Offer 28,000 per annum Permanent, full-time opportunity Staff discounts and wellbeing initiatives Learning and development opportunities The chance to join a professional, people-focused organisation Apply now through Blue Arrow. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
May 01, 2026
Full time
Blue Arrow is recruiting on behalf of a prestigious hospitality client for an experienced Bar Supervisor to join their Food & Beverage team. This role will be based across an established restaurant and an exciting new bar opening soon in Carnoustie town centre. This is a permanent, full-time position, working 40 hours per week on a rota basis, Monday to Sunday. Evening and weekend work will be required. The Role As Bar Supervisor, you will support the Food & Beverage Management Team in the smooth day-to-day operation of both venues. You will lead the front-of-house team, ensure excellent service standards are maintained, and help create a vibrant and welcoming experience for all guests. This is a hands-on role, ideal for someone who enjoys leading by example and working in a fast-paced hospitality environment. Key Responsibilities Supervise daily bar and front-of-house operations across both sites Lead, motivate and support the team, including rotas and on-shift duties Deliver excellent customer service and handle guest feedback professionally Manage stock ordering, tills and cash handling procedures Maintain high standards of cleanliness, hygiene, safety and service Support training and development of team members Assist with opening and closing procedures, ensuring security standards are met The Ideal Candidate Proven supervisory experience within a bar or restaurant environment Strong leadership and communication skills A customer-focused, proactive and professional approach Ability to work under pressure and manage multiple priorities A positive team player with a hands-on attitude What's on Offer 28,000 per annum Permanent, full-time opportunity Staff discounts and wellbeing initiatives Learning and development opportunities The chance to join a professional, people-focused organisation Apply now through Blue Arrow. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Ham Yard Hotel - Management
City Of Westminster, London
Are you ready to take your career to the next level in the luxurious world of hospitality? Firmdale Hotels invites you to join our prestigious team at The Ham Yard Hotel as an Operations Duty Manager - Nights. As part of a globally recognised company renowned for its unique design and exceptional service, you will be an integral part of delivering unparalleled guest experiences. Firmdale Hotels is a collection of award-winning, stylish boutique hotels located in the heart of London and New York. Known for our attention to detail, unique interiors designed by Kit Kemp, and exceptional service, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence extends beyond our guests to our dedicated team members, offering a supportive and dynamic work environment. As the Operations Duty Manager - Nights, you will play a pivotal role in overseeing the overnight operations of The Ham Yard Hotel. Working closely with all department managers, you will ensure the smooth running of all aspects of the hotel during the night, maintaining our high standards of service and security. Responsibilities Serve as the key point of contact between the General Manager, guests, and the operational team, ensuring clear and effective communication. Continuously monitor and uphold our exceptional service standards, making real time adjustments as necessary. Ensure the safety and security of the hotel, conducting regular checks and responding swiftly to any incidents. Conduct thorough health and safety checks to maintain a safe environment for guests and staff. Deliver and maintain exceptional levels of customer service, addressing guest needs promptly and professionally. Attend to and manage any incidents or accidents involving guests or team members, ensuring proper procedures are followed. Provide operational support across all departments as needed, from Events and Food & Beverage to Front Office, Housekeeping, and the Kitchen. Run the night audit and produce nightly reports for senior management review. What you Need Previous experience as an Operations Duty Manager - Nights or Head of Department within a 5-star hotel is essential. Excellent communication skills to effectively interact with guests and team members. A meticulous eye for detail and a drive to maintain exceptional standards. Strong leadership and motivational skills to inspire and manage your team. The ability to work under pressure and handle diverse scenarios with confidence. Familiarity with Micros and Opera systems is desirable. What We Offer Competitive salary from £50,500.00 to £55,500.00 inclusive of service charge. Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies). Discounted cinema tickets, gym membership, travel, retailers and restaurants. Complimentary meals on shift. Referral bonus scheme for recommending top talent. Flexible scheduling without split shifts. Dry cleaning service for work attire and discounted personal dry cleaning. Enhanced holiday allowance based on length of service. Season ticket loan for convenient commuting. Ongoing training, professional development, and fully funded English lessons. Regular social events, team activities, and fitness sessions. Benefits like cycle to work scheme and annual long service awards. One allocated paid day per year for volunteering work. Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks. And much more Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
May 01, 2026
Full time
Are you ready to take your career to the next level in the luxurious world of hospitality? Firmdale Hotels invites you to join our prestigious team at The Ham Yard Hotel as an Operations Duty Manager - Nights. As part of a globally recognised company renowned for its unique design and exceptional service, you will be an integral part of delivering unparalleled guest experiences. Firmdale Hotels is a collection of award-winning, stylish boutique hotels located in the heart of London and New York. Known for our attention to detail, unique interiors designed by Kit Kemp, and exceptional service, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence extends beyond our guests to our dedicated team members, offering a supportive and dynamic work environment. As the Operations Duty Manager - Nights, you will play a pivotal role in overseeing the overnight operations of The Ham Yard Hotel. Working closely with all department managers, you will ensure the smooth running of all aspects of the hotel during the night, maintaining our high standards of service and security. Responsibilities Serve as the key point of contact between the General Manager, guests, and the operational team, ensuring clear and effective communication. Continuously monitor and uphold our exceptional service standards, making real time adjustments as necessary. Ensure the safety and security of the hotel, conducting regular checks and responding swiftly to any incidents. Conduct thorough health and safety checks to maintain a safe environment for guests and staff. Deliver and maintain exceptional levels of customer service, addressing guest needs promptly and professionally. Attend to and manage any incidents or accidents involving guests or team members, ensuring proper procedures are followed. Provide operational support across all departments as needed, from Events and Food & Beverage to Front Office, Housekeeping, and the Kitchen. Run the night audit and produce nightly reports for senior management review. What you Need Previous experience as an Operations Duty Manager - Nights or Head of Department within a 5-star hotel is essential. Excellent communication skills to effectively interact with guests and team members. A meticulous eye for detail and a drive to maintain exceptional standards. Strong leadership and motivational skills to inspire and manage your team. The ability to work under pressure and handle diverse scenarios with confidence. Familiarity with Micros and Opera systems is desirable. What We Offer Competitive salary from £50,500.00 to £55,500.00 inclusive of service charge. Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies). Discounted cinema tickets, gym membership, travel, retailers and restaurants. Complimentary meals on shift. Referral bonus scheme for recommending top talent. Flexible scheduling without split shifts. Dry cleaning service for work attire and discounted personal dry cleaning. Enhanced holiday allowance based on length of service. Season ticket loan for convenient commuting. Ongoing training, professional development, and fully funded English lessons. Regular social events, team activities, and fitness sessions. Benefits like cycle to work scheme and annual long service awards. One allocated paid day per year for volunteering work. Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks. And much more Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Duty Manager- (SPAR) Dyserth(18+) 40 Hours p/w Various Shifts between 7am and 10pm, including some weekend working Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Dyserth Spar store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.Reporting to the Store Manager the Duty Manager will be helping to drive growth within the company-owned Dyserth SPAR store. As a member of the 'Duty Manager' team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through 'Brilliant Basics, Moments of Wow, Food For Later, Food For Now'. Key Responsibilities: Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts Assisting the Store Manager to deliver all store operations, objectives and KPI's Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style Carrying out performance management/absence management as appropriate Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Dyserth Adhering to all company policies and procedures and processes Duty Manager Skills Required: Previous management or supervisor experience within a food retail or similar fast-paced operation Committed to achieving and sustaining exceptional customer service standards Able to plan, organise and prioritise effectively Ability to communicate and influence at all levels Able to take appropriate action and make decisions Committed to promoting collaborative working Enthusiastic and flexible with a positive attitude Committed to developing own skills and apply learning to improve own performance What's in it for you? Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through 'EarlyPay' 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support - access to emotional support, counselling, legal and financial advice Company Pension Scheme Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme Extra Holiday - Purchase Scheme Long Service Awards If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Dyserth Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence. Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience of the following: Assistant Store Manager, Deputy Store Manager, Retail Supervisor, Shift Manager, Team Leader, Operations Supervisor, Retail Duty Supervisor, Convenience Store Manager, Shop Floor Manager, Customer Experience Manager, Front of House Manager, Retail Operations Manager, Food Retail Supervisor, Store Services Manager.REF-
May 01, 2026
Full time
Duty Manager- (SPAR) Dyserth(18+) 40 Hours p/w Various Shifts between 7am and 10pm, including some weekend working Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Dyserth Spar store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.Reporting to the Store Manager the Duty Manager will be helping to drive growth within the company-owned Dyserth SPAR store. As a member of the 'Duty Manager' team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through 'Brilliant Basics, Moments of Wow, Food For Later, Food For Now'. Key Responsibilities: Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts Assisting the Store Manager to deliver all store operations, objectives and KPI's Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style Carrying out performance management/absence management as appropriate Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Dyserth Adhering to all company policies and procedures and processes Duty Manager Skills Required: Previous management or supervisor experience within a food retail or similar fast-paced operation Committed to achieving and sustaining exceptional customer service standards Able to plan, organise and prioritise effectively Ability to communicate and influence at all levels Able to take appropriate action and make decisions Committed to promoting collaborative working Enthusiastic and flexible with a positive attitude Committed to developing own skills and apply learning to improve own performance What's in it for you? Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through 'EarlyPay' 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support - access to emotional support, counselling, legal and financial advice Company Pension Scheme Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme Extra Holiday - Purchase Scheme Long Service Awards If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Dyserth Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence. Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience of the following: Assistant Store Manager, Deputy Store Manager, Retail Supervisor, Shift Manager, Team Leader, Operations Supervisor, Retail Duty Supervisor, Convenience Store Manager, Shop Floor Manager, Customer Experience Manager, Front of House Manager, Retail Operations Manager, Food Retail Supervisor, Store Services Manager.REF-
Summary We're looking for someone with a gift for helping everyone to feel welcome to join us as a Welcome Manager at Fermanagh and Mid Ulster Property Group, leading our Welcome and Services Assistant and being a champion for our service and growing support. Salary: £27,612 per annum Contract: Permanent Hours/ working pattern: Full-time, 37.5 hours per week. Weekend working is a requirement and this role will require the successful candidate to travel between National Trust sites. This role will cover all of the Mid Ulster and Fermanagh properties including, The Argory, Springhill, Ardress, Wellbrook, Grays, Florence Court, Castle Coole and Crom. The primary focus will be on The Argory and Florence Court. Duty Manager shifts will be a key aspect of this role and the Welcome Manager will be part of the pro-rota for both The Argory and Florence, occasionally covering other properties as and when required during high season. Therefore, due to the nature of this role a full UK Driving Licence is required. What it's like to work here Fermanagh and Mid Ulster property group are full of character, creativity, and stories, and the welcome team sits right at the heart of it. As Welcome Manager, you'll be part of a supportive, close-knit group who care deeply about creating memorable experiences for every visitor. You'll work alongside passionate colleagues and volunteers who bring energy, humour, and a genuine love for our places. No two days are the same. One moment you might be helping a family plan their perfect day out, the next you're working with teams across the property to improve our welcome, or support our ambitions to provide more access and diversify our audiences. You'll have the freedom to try new ideas, the encouragement to develop your skills, and the satisfaction of seeing your work make a real difference. Above all, you'll be joining a team driven by purpose: connecting people with nature, beauty, and history, and helping to protect these special places for generations to come. What you'll be doing You'll lead and manage our team of welcome and service assistants and volunteers. You'll be responsible for making sure that day-to-day operations run smoothly in the all-important welcome area. You'll inspire and care for your team, encouraging them to give the highest standards of service and to help grow our charitable income. You and your team will be focused on helping everyone you meet to have their best possible day, whatever it takes. You'll be using good judgement and decision making to lead from the front, in line with National Trust guidelines, values and policies. You'll regularly act as duty manager for the whole site, with specific responsibilities including safeguarding, cash and tills, fire, security and evacuation. You'll be the main point of contact for staff, volunteers and visitors in case of emergency, enquiries or complaints. Who we're looking for We'd love to hear from you if you're: experienced in visitor services, tourism, heritage or similar situations naturally curious about people, and motivated to give the highest standards of service highly organised a confident leader adept at managing financial performance up for a challenge, adaptable and responsive under pressure The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 01, 2026
Full time
Summary We're looking for someone with a gift for helping everyone to feel welcome to join us as a Welcome Manager at Fermanagh and Mid Ulster Property Group, leading our Welcome and Services Assistant and being a champion for our service and growing support. Salary: £27,612 per annum Contract: Permanent Hours/ working pattern: Full-time, 37.5 hours per week. Weekend working is a requirement and this role will require the successful candidate to travel between National Trust sites. This role will cover all of the Mid Ulster and Fermanagh properties including, The Argory, Springhill, Ardress, Wellbrook, Grays, Florence Court, Castle Coole and Crom. The primary focus will be on The Argory and Florence Court. Duty Manager shifts will be a key aspect of this role and the Welcome Manager will be part of the pro-rota for both The Argory and Florence, occasionally covering other properties as and when required during high season. Therefore, due to the nature of this role a full UK Driving Licence is required. What it's like to work here Fermanagh and Mid Ulster property group are full of character, creativity, and stories, and the welcome team sits right at the heart of it. As Welcome Manager, you'll be part of a supportive, close-knit group who care deeply about creating memorable experiences for every visitor. You'll work alongside passionate colleagues and volunteers who bring energy, humour, and a genuine love for our places. No two days are the same. One moment you might be helping a family plan their perfect day out, the next you're working with teams across the property to improve our welcome, or support our ambitions to provide more access and diversify our audiences. You'll have the freedom to try new ideas, the encouragement to develop your skills, and the satisfaction of seeing your work make a real difference. Above all, you'll be joining a team driven by purpose: connecting people with nature, beauty, and history, and helping to protect these special places for generations to come. What you'll be doing You'll lead and manage our team of welcome and service assistants and volunteers. You'll be responsible for making sure that day-to-day operations run smoothly in the all-important welcome area. You'll inspire and care for your team, encouraging them to give the highest standards of service and to help grow our charitable income. You and your team will be focused on helping everyone you meet to have their best possible day, whatever it takes. You'll be using good judgement and decision making to lead from the front, in line with National Trust guidelines, values and policies. You'll regularly act as duty manager for the whole site, with specific responsibilities including safeguarding, cash and tills, fire, security and evacuation. You'll be the main point of contact for staff, volunteers and visitors in case of emergency, enquiries or complaints. Who we're looking for We'd love to hear from you if you're: experienced in visitor services, tourism, heritage or similar situations naturally curious about people, and motivated to give the highest standards of service highly organised a confident leader adept at managing financial performance up for a challenge, adaptable and responsive under pressure The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Flat Iron Square London Bridge 19 screens. 16 beers on tap. 780-capacity events. London's premier sports and social destination. There's nowhere quite like Flat Iron Square. Built under the railway arches at the heart of London Bridge, it's London's iconic live sports and entertainment destination, and it's built for big moments. Nineteen screens. Sixteen beers on tap. Street food curated by Michelin-starred chefs: Opa - Greek souvlaki, Flock - buttermilk fried chicken, Dough - Neapolitan pizza. A Taproom. A beer garden with heaters for year round trading. Private hire for up to 420 guests. "Speed Quizzing", Oktoberfest, Six Nations, the FIFA World Cup, seasonal takeovers, and weekly DJs. This is hospitality at scale, done with character. Reimagined for 2025 with an upgraded garden, a refreshed food kiosk lineup, and a bigger events programme than ever, Flat Iron Square is at an exciting point in its story, and we need a General Manager ready to own it. This isn't a role for someone who wants a quiet life. It's a role for a high calibre operator who thrives under the lights, loves the energy of sport and entertainment, and knows how to turn big trading moments into standout guest experiences and serious commercial results. The Role You'll take full ownership of Flat Iron Square with a focus on performance, people, guest experience, and commercial delivery across wet led trade, five independent food traders, a full events calendar, and private hire up to exclusive whole venue takeovers. This is a high visibility, hands on role with real scale and real accountability. You'll lead from the front and set the standard that every shift is measured against. In Your First 12 Months, You'll Deliver Revenue Ahead of Plan Drive revenue across 16 taps, a full cocktail and wine programme, five food traders, private hire, and every major sporting and cultural moment the venue trades around by leading your team to upsell with confidence at every opportunity. Build and execute detailed trading plans for peak occasions including the 2026 World Cup, Oktoberfest, and seasonal takeovers by squeezing every pound of potential from each. Know your numbers in real time - wet vs food mix, hourly revenue, event performance, and act within the same trading period, not the next morning. Work closely with the central marketing and events teams to develop and deliver corporate packages, brand partnerships, premium group sports experiences, and bespoke seasonal activations. Build EBITDA Discipline Own the full site P&L and deliver EBITDA at or above target, every month, every quarter, without exception by deploying labour intelligently, a strong GP management by controlling waste and disciplined stock processes. Hold all five food operators commercially accountable: footfall conversion, quality consistency, and their contribution to the overall guest experience and margin. Manage operating expenditure with the same discipline you apply to revenue - every cost is a conscious decision, not a default. Produce insightful weekly and monthly P&L commentary; know the story behind every line before anyone asks. Create A Standout Guest Experience Set and hold the guest experience standard across every space including the Taproom, bars, beer garden, courtyard, and food trader areas, without exception to ensure Flat Iron Square crackles with energy on a match day and feels genuinely welcoming on quieter afternoons and where the atmosphere is part of the product. Make major event days feel effortless to the guest with flawless logistics, an energised team, every screen live, and every detail right by building pre service rituals and operational checklists that make brilliant experiences repeatable, not accidental. Monitor guest feedback in real time by owning complaints personally, closing the loop the same day, and turn every recovery into a loyalty win. Sweat the details so guests feel without consciously noticing. Screen quality, sound levels, queue management, beer garden temperature, flow between spaces, it all counts. Build And Lead a High Performing Team Recruit with intention: hire for energy, attitude and character. Onboard with conviction: Prepare the team for the venue by demonstrating and upholding the standards. Flat Iron Square has a personality, and your team should match it. Lead with visibility and pace where you are on the floor, in the moment, and your team knows exactly what great looks like because they see it from you. Build a high accountability culture where ownership is the norm and where people step up because they want to, because the expectation is clear and the support is tangible by coaching performance in the moment, giving honest, specific, timely feedback and making it land. Retain your best people by making Flat Iron Square a place where careers are built, by identifying your next wave of leaders early, investing in them properly, and building genuine succession into the management structure. Own Food & Operational Performance Oversee all food operations across the site's five independent traders, ensuring a joined up, high quality guest experience by managing the food operations with confidence by upholding clear expectations, regular commercial reviews, and zero tolerance for inconsistency on quality or delivery. Maintain exceptional compliance across licensing, EHO, H&S, security, and DPS responsibilities to always be audit ready, never reactive. Keep the physical venue including arches, Taproom, beer garden, and courtyard, immaculately maintained and always presenting at the level guests expect from London Bridge's most talked about destination. Build and own the operational playbook: opening standards, service delivery across all spaces, closing procedures, event day run sheets, nothing is left to habit or guesswork. What You Bring Proven experience as a General Manager in a high volume, fast paced hospitality venue meaning you've run something complex before and done it well. A background in premium pubs, sports bars, large format bars, or multi revenue entertainment venues - you understand this world. Strong commercial instincts and full P&L ownership. You know how to make a venue perform and you've got the results to prove it. A visible, energetic leadership presence with clear standards because you live them on the floor, not from behind a laptop. Experience managing multiple revenue streams, food operators, events operations and stakeholders simultaneously, without dropping a ball. A genuine love for sport, entertainment, and occasion led hospitality where Flat Iron Square is a passion project as much as a job. Operational rigour: tight on compliance, detail obsessed, and completely calm under the pressure of a full capacity World Cup final. The ability to read a room, a P&L, and people and to be able to respond to all three with intelligence, speed and confidence. The Package Top of market salary plus service charge for the right individual, reflecting the ambition and scale of the role. Day one access to the Culinary Collective People Hub including discounts, wellbeing support, and team recognition. 50% off food and drink across all Culinary Collective sites, for you and 5 guests. Real career development within a growing, ambitious multi site hospitality group. The chance to lead one of London's most talked about venues at exactly the right moment in its next chapter. Sound Like You? Flat Iron Square has the screens, the taps, the food, the beer garden, the events calendar, and the location. What it needs is a GM with the edge to match all of that, someone who brings commercial intelligence, operational discipline, and genuine hospitality passion to every single shift. If that sounds like you, we'd love to hear from you. Compensation: Competitive salary
May 01, 2026
Full time
Flat Iron Square London Bridge 19 screens. 16 beers on tap. 780-capacity events. London's premier sports and social destination. There's nowhere quite like Flat Iron Square. Built under the railway arches at the heart of London Bridge, it's London's iconic live sports and entertainment destination, and it's built for big moments. Nineteen screens. Sixteen beers on tap. Street food curated by Michelin-starred chefs: Opa - Greek souvlaki, Flock - buttermilk fried chicken, Dough - Neapolitan pizza. A Taproom. A beer garden with heaters for year round trading. Private hire for up to 420 guests. "Speed Quizzing", Oktoberfest, Six Nations, the FIFA World Cup, seasonal takeovers, and weekly DJs. This is hospitality at scale, done with character. Reimagined for 2025 with an upgraded garden, a refreshed food kiosk lineup, and a bigger events programme than ever, Flat Iron Square is at an exciting point in its story, and we need a General Manager ready to own it. This isn't a role for someone who wants a quiet life. It's a role for a high calibre operator who thrives under the lights, loves the energy of sport and entertainment, and knows how to turn big trading moments into standout guest experiences and serious commercial results. The Role You'll take full ownership of Flat Iron Square with a focus on performance, people, guest experience, and commercial delivery across wet led trade, five independent food traders, a full events calendar, and private hire up to exclusive whole venue takeovers. This is a high visibility, hands on role with real scale and real accountability. You'll lead from the front and set the standard that every shift is measured against. In Your First 12 Months, You'll Deliver Revenue Ahead of Plan Drive revenue across 16 taps, a full cocktail and wine programme, five food traders, private hire, and every major sporting and cultural moment the venue trades around by leading your team to upsell with confidence at every opportunity. Build and execute detailed trading plans for peak occasions including the 2026 World Cup, Oktoberfest, and seasonal takeovers by squeezing every pound of potential from each. Know your numbers in real time - wet vs food mix, hourly revenue, event performance, and act within the same trading period, not the next morning. Work closely with the central marketing and events teams to develop and deliver corporate packages, brand partnerships, premium group sports experiences, and bespoke seasonal activations. Build EBITDA Discipline Own the full site P&L and deliver EBITDA at or above target, every month, every quarter, without exception by deploying labour intelligently, a strong GP management by controlling waste and disciplined stock processes. Hold all five food operators commercially accountable: footfall conversion, quality consistency, and their contribution to the overall guest experience and margin. Manage operating expenditure with the same discipline you apply to revenue - every cost is a conscious decision, not a default. Produce insightful weekly and monthly P&L commentary; know the story behind every line before anyone asks. Create A Standout Guest Experience Set and hold the guest experience standard across every space including the Taproom, bars, beer garden, courtyard, and food trader areas, without exception to ensure Flat Iron Square crackles with energy on a match day and feels genuinely welcoming on quieter afternoons and where the atmosphere is part of the product. Make major event days feel effortless to the guest with flawless logistics, an energised team, every screen live, and every detail right by building pre service rituals and operational checklists that make brilliant experiences repeatable, not accidental. Monitor guest feedback in real time by owning complaints personally, closing the loop the same day, and turn every recovery into a loyalty win. Sweat the details so guests feel without consciously noticing. Screen quality, sound levels, queue management, beer garden temperature, flow between spaces, it all counts. Build And Lead a High Performing Team Recruit with intention: hire for energy, attitude and character. Onboard with conviction: Prepare the team for the venue by demonstrating and upholding the standards. Flat Iron Square has a personality, and your team should match it. Lead with visibility and pace where you are on the floor, in the moment, and your team knows exactly what great looks like because they see it from you. Build a high accountability culture where ownership is the norm and where people step up because they want to, because the expectation is clear and the support is tangible by coaching performance in the moment, giving honest, specific, timely feedback and making it land. Retain your best people by making Flat Iron Square a place where careers are built, by identifying your next wave of leaders early, investing in them properly, and building genuine succession into the management structure. Own Food & Operational Performance Oversee all food operations across the site's five independent traders, ensuring a joined up, high quality guest experience by managing the food operations with confidence by upholding clear expectations, regular commercial reviews, and zero tolerance for inconsistency on quality or delivery. Maintain exceptional compliance across licensing, EHO, H&S, security, and DPS responsibilities to always be audit ready, never reactive. Keep the physical venue including arches, Taproom, beer garden, and courtyard, immaculately maintained and always presenting at the level guests expect from London Bridge's most talked about destination. Build and own the operational playbook: opening standards, service delivery across all spaces, closing procedures, event day run sheets, nothing is left to habit or guesswork. What You Bring Proven experience as a General Manager in a high volume, fast paced hospitality venue meaning you've run something complex before and done it well. A background in premium pubs, sports bars, large format bars, or multi revenue entertainment venues - you understand this world. Strong commercial instincts and full P&L ownership. You know how to make a venue perform and you've got the results to prove it. A visible, energetic leadership presence with clear standards because you live them on the floor, not from behind a laptop. Experience managing multiple revenue streams, food operators, events operations and stakeholders simultaneously, without dropping a ball. A genuine love for sport, entertainment, and occasion led hospitality where Flat Iron Square is a passion project as much as a job. Operational rigour: tight on compliance, detail obsessed, and completely calm under the pressure of a full capacity World Cup final. The ability to read a room, a P&L, and people and to be able to respond to all three with intelligence, speed and confidence. The Package Top of market salary plus service charge for the right individual, reflecting the ambition and scale of the role. Day one access to the Culinary Collective People Hub including discounts, wellbeing support, and team recognition. 50% off food and drink across all Culinary Collective sites, for you and 5 guests. Real career development within a growing, ambitious multi site hospitality group. The chance to lead one of London's most talked about venues at exactly the right moment in its next chapter. Sound Like You? Flat Iron Square has the screens, the taps, the food, the beer garden, the events calendar, and the location. What it needs is a GM with the edge to match all of that, someone who brings commercial intelligence, operational discipline, and genuine hospitality passion to every single shift. If that sounds like you, we'd love to hear from you. Compensation: Competitive salary
Security Operations Shift Lead £46,000 - £84,000 GBP 25% Shift Allowance Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Security Operations Shift Lead - London Salary: £46,000 - £84,000 + 25% Shift Allowance Location: London (On-site) Security Requirement: DV-clearable (does not need to hold DV at application stage) Work Pattern: 24/7 shift rota - 14 shifts per click apply for full job details
Apr 30, 2026
Full time
Security Operations Shift Lead £46,000 - £84,000 GBP 25% Shift Allowance Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Security Operations Shift Lead - London Salary: £46,000 - £84,000 + 25% Shift Allowance Location: London (On-site) Security Requirement: DV-clearable (does not need to hold DV at application stage) Work Pattern: 24/7 shift rota - 14 shifts per click apply for full job details
Passenger Assistance Agent Location: Christchurch Hourly Rate: £12.78 per hour Hours: Up to 40 hours per week - flexible working patterns including split shifts, days, evenings and weekends Tru Talent are delighted to be partnering with one of the UK's leading airports to recruitPassenger Assistance Agents to support terminal operations during the busy summer season. This is a truly rewarding, people-focused role where no two days are the same. About the Role of Passenger Assistance Agent: As a Passenger Assistance Agent, you'll play a vital part in ensuring every passenger enjoys a safe, smooth and positive airport experience. You'll be on the frontline, providing compassionate and professional support to passengers who require additional assistance. Your responsibilities as a Passenger Assistance Agent: Supporting passengers with special assistance needs, including reduced mobility, hidden disabilities, illness, age-related challenges, or other conditions. Escorting passengers from arrival points (car parks, forecourts, taxi ranks and bus stops) through to their aircraft seat and supporting them on arrival. Acting as the main point of contact for assisted passengers, delivering a friendly, respectful and reassuring service throughout their journey. Guiding passengers through Customs and Immigration when required. Operating specialist equipment and airline systems following full training. Ensuring all assistance is delivered safely, compliantly and with dignity at all times. Completing required documentation and maintaining the highest standards of safety and security. Assisting with aircraft cleaning and supporting wider operational tasks when needed. What we're looking for from the Passenger Assistance Agent: Flexible and willing to work a variety of shifts, including evenings, nights, weekends and public holidays. Fluent in spoken and written English with excellent communication skills. Comfortable following set procedures while remaining adaptable and solution-focused. Happy working outdoors and in varying weather conditions when required. Passionate about delivering outstanding customer service. Self-motivated, reliable and confident working independently. Important Information: Employment is subject to a satisfactory DBS and Security Check, along with five years of checkable employment or educational references, all of which must be completed prior to your start date. Click 'Apply Now' to take the next step in your career. INDTTT
Apr 30, 2026
Seasonal
Passenger Assistance Agent Location: Christchurch Hourly Rate: £12.78 per hour Hours: Up to 40 hours per week - flexible working patterns including split shifts, days, evenings and weekends Tru Talent are delighted to be partnering with one of the UK's leading airports to recruitPassenger Assistance Agents to support terminal operations during the busy summer season. This is a truly rewarding, people-focused role where no two days are the same. About the Role of Passenger Assistance Agent: As a Passenger Assistance Agent, you'll play a vital part in ensuring every passenger enjoys a safe, smooth and positive airport experience. You'll be on the frontline, providing compassionate and professional support to passengers who require additional assistance. Your responsibilities as a Passenger Assistance Agent: Supporting passengers with special assistance needs, including reduced mobility, hidden disabilities, illness, age-related challenges, or other conditions. Escorting passengers from arrival points (car parks, forecourts, taxi ranks and bus stops) through to their aircraft seat and supporting them on arrival. Acting as the main point of contact for assisted passengers, delivering a friendly, respectful and reassuring service throughout their journey. Guiding passengers through Customs and Immigration when required. Operating specialist equipment and airline systems following full training. Ensuring all assistance is delivered safely, compliantly and with dignity at all times. Completing required documentation and maintaining the highest standards of safety and security. Assisting with aircraft cleaning and supporting wider operational tasks when needed. What we're looking for from the Passenger Assistance Agent: Flexible and willing to work a variety of shifts, including evenings, nights, weekends and public holidays. Fluent in spoken and written English with excellent communication skills. Comfortable following set procedures while remaining adaptable and solution-focused. Happy working outdoors and in varying weather conditions when required. Passionate about delivering outstanding customer service. Self-motivated, reliable and confident working independently. Important Information: Employment is subject to a satisfactory DBS and Security Check, along with five years of checkable employment or educational references, all of which must be completed prior to your start date. Click 'Apply Now' to take the next step in your career. INDTTT
Join Lodge Security - Where Great Service Happens Even When No One Is Watching At Lodge, we enhance brand experiences and create safe environments through people who truly care. We are looking for an Area Manager who shares our values and can lead with purpose, build trusted client relationships, and deliver consistently high service standards across multiple sites. If you are proactive, organised, and driven by the impact of quality-not just task completion-this is a fantastic opportunity to join a fast growing, people focused organisation. About the Role As an Area Manager, you will play a vital role in ensuring the smooth, effective operation of frontline security teams across your region. You'll be the key link between clients, officers, and the wider operations team-responsible for delivering exceptional service, maintaining compliance, and ensuring our standards are upheld at every site. Every day is different. You'll balance client engagement, people management, operational oversight, and problem solving to keep our clients sites running safely, efficiently, and in line with our commitments. What You'll Do Client Management You'll act as the trusted face of Lodge for your clients, building strong relationships through regular visits, open communication, and proactive partnership. You'll ensure each site receives exceptional service, resolving issues quickly and offering insights that improve safety and value. People Management & Development You'll lead, motivate, and support a dispersed team of Frontline Officers-creating a positive, high performance culture where people feel valued, informed, and equipped to do their best work. Through ongoing welfare engagement, coaching, and clear expectations, you'll help your team grow and succeed. Onboarding & Induction You'll provide confident, thorough Day 1 inductions for new officers, ensuring they understand the site, the client, and our standards before starting their first shift. Your warm and structured approach helps new colleagues feel welcomed and part of the Lodge Security Family from day one. Scheduling & Operational Oversight You'll keep operations running smoothly by planning ahead, ensuring full shift coverage, and collaborating closely with our scheduling teams. With a proactive, organised approach, you'll anticipate gaps, manage absences, and respond quickly to day to day operational demands. Compliance & Brand Standards You'll uphold the highest standards of safety, professionalism, and compliance across all sites. Whether ensuring documentation is up to date, conducting unannounced visits, or maintaining uniform and procedural standards, you'll protect our brand and reinforce a culture of excellence. What We're Looking For Essential Skills & Experience People Management: Strong leadership skills with proven experience managing and motivating teams. Able to conduct welfare checks, performance conversations, and address issues confidently and fairly. Client Focus: Excellent relationship building skills with the ability to represent Lodge professionally, manage expectations, and resolve concerns effectively. Organisational Strength: Highly organised with the ability to balance fast moving operational demands with forward planning. Strong diary and time management capability is essential. Problem Solving: Resourceful, decisive, and calm under pressure. Able to investigate issues, make informed decisions, and know when to elevate. Technical Competence: Proficient in Microsoft Office and confident using workforce management, scheduling systems, and incident reporting tools. Comfortable interpreting data and reports. Licences: Valid SIA Licence (essential or willingness to obtain) Full UK driving licence with flexibility to travel, including occasional early mornings or evenings Culture Fit: Someone who embodies Lodge values - Human, Collaborative, Honest, and focused on Long term Impact. Desirable Skills & Experience Experience as an Area Manager or similar multi site operations role, ideally in the security or facilities sector. Background in retail or customer facing environments where service quality is critical. Understanding of TUPE, organisational change processes, or complex staffing transitions. Relevant management or security qualifications (e.g. Level 3 Security Management). Evidence of continuous professional development such as courses, certifications, or industry memberships. We Offer: Company car & competitive bonus Financial Support - Ability to access your pay before payday Pension scheme 28 days holiday Benefits portal Retail, dining and gym discounts 24/7 Doctor on Line & Counselling services Boots Discount Card that entitles you to 22.5% discount on Boots own brand products and 12.5% discount on almost all other products (after 3 months service) Wellbeing Support Inclusive culture Disability Confident Employer Location: Ideal candidate must be located in the North East Area UK Apply Today ff you're motivated by leading great people, delivering exceptional service, and shaping high quality operations across your region, we'd love to hear from you!
Apr 30, 2026
Full time
Join Lodge Security - Where Great Service Happens Even When No One Is Watching At Lodge, we enhance brand experiences and create safe environments through people who truly care. We are looking for an Area Manager who shares our values and can lead with purpose, build trusted client relationships, and deliver consistently high service standards across multiple sites. If you are proactive, organised, and driven by the impact of quality-not just task completion-this is a fantastic opportunity to join a fast growing, people focused organisation. About the Role As an Area Manager, you will play a vital role in ensuring the smooth, effective operation of frontline security teams across your region. You'll be the key link between clients, officers, and the wider operations team-responsible for delivering exceptional service, maintaining compliance, and ensuring our standards are upheld at every site. Every day is different. You'll balance client engagement, people management, operational oversight, and problem solving to keep our clients sites running safely, efficiently, and in line with our commitments. What You'll Do Client Management You'll act as the trusted face of Lodge for your clients, building strong relationships through regular visits, open communication, and proactive partnership. You'll ensure each site receives exceptional service, resolving issues quickly and offering insights that improve safety and value. People Management & Development You'll lead, motivate, and support a dispersed team of Frontline Officers-creating a positive, high performance culture where people feel valued, informed, and equipped to do their best work. Through ongoing welfare engagement, coaching, and clear expectations, you'll help your team grow and succeed. Onboarding & Induction You'll provide confident, thorough Day 1 inductions for new officers, ensuring they understand the site, the client, and our standards before starting their first shift. Your warm and structured approach helps new colleagues feel welcomed and part of the Lodge Security Family from day one. Scheduling & Operational Oversight You'll keep operations running smoothly by planning ahead, ensuring full shift coverage, and collaborating closely with our scheduling teams. With a proactive, organised approach, you'll anticipate gaps, manage absences, and respond quickly to day to day operational demands. Compliance & Brand Standards You'll uphold the highest standards of safety, professionalism, and compliance across all sites. Whether ensuring documentation is up to date, conducting unannounced visits, or maintaining uniform and procedural standards, you'll protect our brand and reinforce a culture of excellence. What We're Looking For Essential Skills & Experience People Management: Strong leadership skills with proven experience managing and motivating teams. Able to conduct welfare checks, performance conversations, and address issues confidently and fairly. Client Focus: Excellent relationship building skills with the ability to represent Lodge professionally, manage expectations, and resolve concerns effectively. Organisational Strength: Highly organised with the ability to balance fast moving operational demands with forward planning. Strong diary and time management capability is essential. Problem Solving: Resourceful, decisive, and calm under pressure. Able to investigate issues, make informed decisions, and know when to elevate. Technical Competence: Proficient in Microsoft Office and confident using workforce management, scheduling systems, and incident reporting tools. Comfortable interpreting data and reports. Licences: Valid SIA Licence (essential or willingness to obtain) Full UK driving licence with flexibility to travel, including occasional early mornings or evenings Culture Fit: Someone who embodies Lodge values - Human, Collaborative, Honest, and focused on Long term Impact. Desirable Skills & Experience Experience as an Area Manager or similar multi site operations role, ideally in the security or facilities sector. Background in retail or customer facing environments where service quality is critical. Understanding of TUPE, organisational change processes, or complex staffing transitions. Relevant management or security qualifications (e.g. Level 3 Security Management). Evidence of continuous professional development such as courses, certifications, or industry memberships. We Offer: Company car & competitive bonus Financial Support - Ability to access your pay before payday Pension scheme 28 days holiday Benefits portal Retail, dining and gym discounts 24/7 Doctor on Line & Counselling services Boots Discount Card that entitles you to 22.5% discount on Boots own brand products and 12.5% discount on almost all other products (after 3 months service) Wellbeing Support Inclusive culture Disability Confident Employer Location: Ideal candidate must be located in the North East Area UK Apply Today ff you're motivated by leading great people, delivering exceptional service, and shaping high quality operations across your region, we'd love to hear from you!
We currently have a number of opportunities for Vault Officers to join our team and be a part of our continued success. As a Vault Officer, you will be at the very heart of our operation. Your primary responsibility will be all aspects of security and operations of the vaults, including security and traceability of cash containers (including notes and coins) entering, within, and leaving the vault department. Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week:39 hours per week on a rotating shift pattern including morning, afternoon and evening shifts. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G629) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 30, 2026
Full time
We currently have a number of opportunities for Vault Officers to join our team and be a part of our continued success. As a Vault Officer, you will be at the very heart of our operation. Your primary responsibility will be all aspects of security and operations of the vaults, including security and traceability of cash containers (including notes and coins) entering, within, and leaving the vault department. Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week:39 hours per week on a rotating shift pattern including morning, afternoon and evening shifts. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G629) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Maintenance Technician Location: Cricklade (near Swindon) Package: Basic salary up to £45,000 (dependent on experience) plus bonus and benefits Hours: 40 hours per week, Monday to Friday Shifts: 07:00-15:00 or 15:15-23:15 Overtime paid at 1.5xProtecting what matters, together At Macfarlane Packaging, we protect what matters most - our people, our customers, our communities and the environment. With more than 75 years of heritage, we combine the security of an established UK manufacturing group with a culture that values innovation, collaboration and continuous improvement. Our people are at the heart of our success. We offer a supportive, down-to-earth working environment where technical expertise is valued, ideas are encouraged, and careers can genuinely develop. While our operations are fast-paced and results-driven, we place equal importance on safety, quality and doing the job properly.About GWP GWP, part of Macfarlane Group, is one of the UK's leading manufacturers of sustainable protective packaging solutions. With over 30 years of specialist manufacturing expertise, GWP is known for engineering-led solutions, strong environmental credentials and long-term customer partnerships.The Maintenance Technician role Based at our Cricklade manufacturing site, this role would suit a proactive Maintenance Technician with experience in a manufacturing or industrial environment. Working both independently and as part of a wider maintenance team, you will be responsible for maintaining, improving and supporting plant, machinery, services and facilities across the site, with occasional travel to other group locations as required. This is a hands-on role with a strong focus on fault-finding, preventative maintenance and continuous improvement. You will play a key role in minimising downtime, improving plant reliability and supporting safe, efficient production.Key responsibilities Carry out planned preventative maintenance to agreed schedules, supporting improved plant reliability and uptime Respond to breakdowns by diagnosing faults, planning repairs and completing corrective actions efficiently Maintain and repair a range of mechanical and electrical plant, including motors, drives, gearboxes, hydraulics and pneumatics Support installation, modification and improvement of plant, services and facilities Identify root causes of recurring issues and contribute to improvement and project-based solutions Ensure all work is carried out in line with health and safety legislation, company procedures and statutory regulations Maintain accurate records of work completed and actions taken Provide flexible support across shifts and, where required, travel between sites to support business needs What you will bring Essential: Proven maintenance experience within a manufacturing or industrial environment Multi-skilled capability, ideally with a strong electrical bias (mechanical-only candidates with some electrical experience will also be considered) Electrical qualification to NVQ Level 3 / City & Guilds, including 17th or 18th Edition Experience fault-finding electrical installations and machinery Ability to read and interpret electrical drawings Good working knowledge of motors, drives and control systems Strong problem-solving skills and a proactive, improvement-focused mindset Basic IT skills and the ability to complete maintenance records Flexible approach, with the ability to work independently or as part of a team Full UK driving licence and own transport (mileage paid when company transport is not available) Desirable: Mechanical qualifications or strong mechanical maintenance experience Experience with welding, fabrication or machining Knowledge of bearings, gearboxes and mechanical drive systems Experience working with hydraulics and pneumatics PLC fault-finding exposure Ability to test and inspect electrical installations to BS7671 What you will get In return, you will receive a competitive salary and a benefits package that recognises your contribution, including: Competitive basic salary plus achievable annual bonus 23 days annual leave plus bank holidays Contributory pension scheme Free on-site parking Employee assistance programme to support wellbeing Long service awards How to apply This is an urgent requirement, and we are keen to appoint as soon as possible. Please click Apply to submit your up-to-date CV. All applications will be acknowledged. Shortlisted candidates will usually hear from us within a fortnight maximum. If you have not therefore heard from us within 3-4 weeks, please assume your application has been unsuccessful. We welcome applications from people of all backgrounds. Should you require any adjustments or support during the recruitment process, please contact our recruitment team directly. NO RECRUITMENT AGENCIES PLEASE
Apr 30, 2026
Full time
Maintenance Technician Location: Cricklade (near Swindon) Package: Basic salary up to £45,000 (dependent on experience) plus bonus and benefits Hours: 40 hours per week, Monday to Friday Shifts: 07:00-15:00 or 15:15-23:15 Overtime paid at 1.5xProtecting what matters, together At Macfarlane Packaging, we protect what matters most - our people, our customers, our communities and the environment. With more than 75 years of heritage, we combine the security of an established UK manufacturing group with a culture that values innovation, collaboration and continuous improvement. Our people are at the heart of our success. We offer a supportive, down-to-earth working environment where technical expertise is valued, ideas are encouraged, and careers can genuinely develop. While our operations are fast-paced and results-driven, we place equal importance on safety, quality and doing the job properly.About GWP GWP, part of Macfarlane Group, is one of the UK's leading manufacturers of sustainable protective packaging solutions. With over 30 years of specialist manufacturing expertise, GWP is known for engineering-led solutions, strong environmental credentials and long-term customer partnerships.The Maintenance Technician role Based at our Cricklade manufacturing site, this role would suit a proactive Maintenance Technician with experience in a manufacturing or industrial environment. Working both independently and as part of a wider maintenance team, you will be responsible for maintaining, improving and supporting plant, machinery, services and facilities across the site, with occasional travel to other group locations as required. This is a hands-on role with a strong focus on fault-finding, preventative maintenance and continuous improvement. You will play a key role in minimising downtime, improving plant reliability and supporting safe, efficient production.Key responsibilities Carry out planned preventative maintenance to agreed schedules, supporting improved plant reliability and uptime Respond to breakdowns by diagnosing faults, planning repairs and completing corrective actions efficiently Maintain and repair a range of mechanical and electrical plant, including motors, drives, gearboxes, hydraulics and pneumatics Support installation, modification and improvement of plant, services and facilities Identify root causes of recurring issues and contribute to improvement and project-based solutions Ensure all work is carried out in line with health and safety legislation, company procedures and statutory regulations Maintain accurate records of work completed and actions taken Provide flexible support across shifts and, where required, travel between sites to support business needs What you will bring Essential: Proven maintenance experience within a manufacturing or industrial environment Multi-skilled capability, ideally with a strong electrical bias (mechanical-only candidates with some electrical experience will also be considered) Electrical qualification to NVQ Level 3 / City & Guilds, including 17th or 18th Edition Experience fault-finding electrical installations and machinery Ability to read and interpret electrical drawings Good working knowledge of motors, drives and control systems Strong problem-solving skills and a proactive, improvement-focused mindset Basic IT skills and the ability to complete maintenance records Flexible approach, with the ability to work independently or as part of a team Full UK driving licence and own transport (mileage paid when company transport is not available) Desirable: Mechanical qualifications or strong mechanical maintenance experience Experience with welding, fabrication or machining Knowledge of bearings, gearboxes and mechanical drive systems Experience working with hydraulics and pneumatics PLC fault-finding exposure Ability to test and inspect electrical installations to BS7671 What you will get In return, you will receive a competitive salary and a benefits package that recognises your contribution, including: Competitive basic salary plus achievable annual bonus 23 days annual leave plus bank holidays Contributory pension scheme Free on-site parking Employee assistance programme to support wellbeing Long service awards How to apply This is an urgent requirement, and we are keen to appoint as soon as possible. Please click Apply to submit your up-to-date CV. All applications will be acknowledged. Shortlisted candidates will usually hear from us within a fortnight maximum. If you have not therefore heard from us within 3-4 weeks, please assume your application has been unsuccessful. We welcome applications from people of all backgrounds. Should you require any adjustments or support during the recruitment process, please contact our recruitment team directly. NO RECRUITMENT AGENCIES PLEASE
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Flexible working opportunities Paid breaks Starting salary above national minimum wage Access to hotel gym facilities Career and lifestyle breaks - Allowing you to take time off for key life events. Free staff parking A day in the life of As Front Office Guest Service Manager, you will be responsible for leading the guest services team and ensuring guests receive exceptional service throughout their stay. Your key responsibilities will include overseeing front desk operations, managing reservations, handling guest complaints, and ensuring the cleanliness and maintenance of guest rooms and public areas. You will also manage departmental budgets, recruit and train staff, and develop and implement guest service policies and procedures, while maintaining strong relationships with guests and upholding the hotel's reputation for excellent customer service. From time to time, you will be required to work night shifts. As Night Manager, you will oversee hotel operations during overnight hours, including managing the front desk, performing night audit procedures, monitoring security and safety protocols, responding to guest requests and complaints, and supervising overnight staff. On occasion, you will support the kitchen team by preparing and cooking dishes to standard, while maintaining high levels of quality, hygiene, and food safety. You will also assist with front-of-house duties, including maintaining a clean and organised dining area, taking orders, serving food and drinks, preparing teas and coffees, and handling payments. What do we need from you? You'll have prior experience in managing a hotel front office or similar position with a good understanding of hotel operations, including reservations, check-in and check-out procedures, and customer service. As Front Office Guest Service Manager, you should have excellent communication and interpersonal skills to effectively manage staff and interact with guests. You should be able to provide guidance and feedback to staff members and handle customer complaints and queries in a professional manner. Strong leadership and organisational skills to effectively recruit manage and motivate staff members. You should be able to set goals and objectives, delegate tasks, and monitor performance to ensure that the front office operates smoothly and efficiently. We're looking for you to have a good understanding of hotel software and systems, including property management systems (Hilton PEP), booking engines, and customer relationship management (CRM) tools. You'll be able to use these tools to manage reservations, track guest preferences and feedback, and analyse performance data. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow' So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Apr 30, 2026
Full time
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Flexible working opportunities Paid breaks Starting salary above national minimum wage Access to hotel gym facilities Career and lifestyle breaks - Allowing you to take time off for key life events. Free staff parking A day in the life of As Front Office Guest Service Manager, you will be responsible for leading the guest services team and ensuring guests receive exceptional service throughout their stay. Your key responsibilities will include overseeing front desk operations, managing reservations, handling guest complaints, and ensuring the cleanliness and maintenance of guest rooms and public areas. You will also manage departmental budgets, recruit and train staff, and develop and implement guest service policies and procedures, while maintaining strong relationships with guests and upholding the hotel's reputation for excellent customer service. From time to time, you will be required to work night shifts. As Night Manager, you will oversee hotel operations during overnight hours, including managing the front desk, performing night audit procedures, monitoring security and safety protocols, responding to guest requests and complaints, and supervising overnight staff. On occasion, you will support the kitchen team by preparing and cooking dishes to standard, while maintaining high levels of quality, hygiene, and food safety. You will also assist with front-of-house duties, including maintaining a clean and organised dining area, taking orders, serving food and drinks, preparing teas and coffees, and handling payments. What do we need from you? You'll have prior experience in managing a hotel front office or similar position with a good understanding of hotel operations, including reservations, check-in and check-out procedures, and customer service. As Front Office Guest Service Manager, you should have excellent communication and interpersonal skills to effectively manage staff and interact with guests. You should be able to provide guidance and feedback to staff members and handle customer complaints and queries in a professional manner. Strong leadership and organisational skills to effectively recruit manage and motivate staff members. You should be able to set goals and objectives, delegate tasks, and monitor performance to ensure that the front office operates smoothly and efficiently. We're looking for you to have a good understanding of hotel software and systems, including property management systems (Hilton PEP), booking engines, and customer relationship management (CRM) tools. You'll be able to use these tools to manage reservations, track guest preferences and feedback, and analyse performance data. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow' So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Assistant Store Manager We're on the hunt for a dynamic Assistant Store Manager to join our GhandaGang in Joondalup, WA! Join the fun and enjoy: Guaranteed minimum of 20 hours per week Set roster with seasonal uplift so that you can plan your life, studies etc. Unlimited clothing discount for you and your direct family Employee engagement initiatives such as team training nights, quarterly feedback surveys, state of the art learning tools, and peer nominated award programmes Unparalleled career progression opportunities: We're actively searching for our next Store Managers, Visual Merchandisers and Stock Coordinators. Each of our Cluster, Regional and State Managers and Visual Merchandisers began their Ghanda journey on the shop floor, joining us as either a Sales Assistant or Store Manager About us Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100% Australian owned and operated clothing brand, with over 100 locations across the nation. A day in the life Working closely with the Store Manager to ensure that targets and KPIs are met and exceeded In the absence of the Store Manager, leading the team independently to set and achieve goals Overseeing the daily operations of customer service, store presentation, housekeeping, security and stock management About you The ability to work autonomously and as part of a team - You'll be your team's number 1 hype person and your Store Manager's right hand! Strong alignment with our brand and organisational values A can do attitude, a willingness to learn and natural leadership skills A desire to bring their personal best to every shift and get the best of out of others Their own reliable form of transport Retail/hospitality experience is desirable but not a deal breaker - At Ghanda we value the right attitude over experience
Apr 30, 2026
Full time
Assistant Store Manager We're on the hunt for a dynamic Assistant Store Manager to join our GhandaGang in Joondalup, WA! Join the fun and enjoy: Guaranteed minimum of 20 hours per week Set roster with seasonal uplift so that you can plan your life, studies etc. Unlimited clothing discount for you and your direct family Employee engagement initiatives such as team training nights, quarterly feedback surveys, state of the art learning tools, and peer nominated award programmes Unparalleled career progression opportunities: We're actively searching for our next Store Managers, Visual Merchandisers and Stock Coordinators. Each of our Cluster, Regional and State Managers and Visual Merchandisers began their Ghanda journey on the shop floor, joining us as either a Sales Assistant or Store Manager About us Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100% Australian owned and operated clothing brand, with over 100 locations across the nation. A day in the life Working closely with the Store Manager to ensure that targets and KPIs are met and exceeded In the absence of the Store Manager, leading the team independently to set and achieve goals Overseeing the daily operations of customer service, store presentation, housekeeping, security and stock management About you The ability to work autonomously and as part of a team - You'll be your team's number 1 hype person and your Store Manager's right hand! Strong alignment with our brand and organisational values A can do attitude, a willingness to learn and natural leadership skills A desire to bring their personal best to every shift and get the best of out of others Their own reliable form of transport Retail/hospitality experience is desirable but not a deal breaker - At Ghanda we value the right attitude over experience
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Shift Pattern: 5 in 7, 1 in 3 weekends Please note: This is a 6 month fixed term contract with the potential to go permanent We are seeking a skilled and reliable Multi Skilled Engineer to join our facilities team at the Birmingham SEA LIFE Centre. This is a hands on role responsible for maintaining a wide range of engineering systems across the site, ensuring the attraction operates safely, efficiently, and to the highest standards for both guest facing exhibits and back of house operations. Key Responsibilities Carry out planned preventative maintenance (PPM) across a variety of engineering systems. Respond promptly to breakdowns, faults, and reactive maintenance issues. Undertake repairs, installations, and minor project works within your skillset. Support the installation, commissioning, and maintenance of new equipment and exhibits. Ensure all work is completed in line with health & safety legislation, company procedures, and industry standards. Work collaboratively with the wider Facilities, Technical, and Operations teams to support site performance. Maintain accurate records of work completed, inspections undertaken, and materials used. Participate in a shift rota, including weekends and occasional out of hours or emergency call outs. Requirements A recognised technical qualification (NVQ Level 3 or equivalent) in an engineering discipline such as Electrical, Mechanical, Building Services, or similar. Proven experience working in a commercial, industrial, or facilities environment is desirable. Ability to carry out fault finding, diagnostics, and repairs across multiple systems. A strong understanding of health and safety best practice. Ability to work independently and as part of a wider engineering team. Good communication, organisation, and time management skills. Flexible approach to working hours, including weekends. Desirable Experience working in a leisure, hospitality, or visitor attraction environment. Multi disciplinary engineering experience (electrical, mechanical, plumbing, HVAC, fabric). Knowledge of Building Management Systems (BMS) or control systems. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Apr 30, 2026
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Shift Pattern: 5 in 7, 1 in 3 weekends Please note: This is a 6 month fixed term contract with the potential to go permanent We are seeking a skilled and reliable Multi Skilled Engineer to join our facilities team at the Birmingham SEA LIFE Centre. This is a hands on role responsible for maintaining a wide range of engineering systems across the site, ensuring the attraction operates safely, efficiently, and to the highest standards for both guest facing exhibits and back of house operations. Key Responsibilities Carry out planned preventative maintenance (PPM) across a variety of engineering systems. Respond promptly to breakdowns, faults, and reactive maintenance issues. Undertake repairs, installations, and minor project works within your skillset. Support the installation, commissioning, and maintenance of new equipment and exhibits. Ensure all work is completed in line with health & safety legislation, company procedures, and industry standards. Work collaboratively with the wider Facilities, Technical, and Operations teams to support site performance. Maintain accurate records of work completed, inspections undertaken, and materials used. Participate in a shift rota, including weekends and occasional out of hours or emergency call outs. Requirements A recognised technical qualification (NVQ Level 3 or equivalent) in an engineering discipline such as Electrical, Mechanical, Building Services, or similar. Proven experience working in a commercial, industrial, or facilities environment is desirable. Ability to carry out fault finding, diagnostics, and repairs across multiple systems. A strong understanding of health and safety best practice. Ability to work independently and as part of a wider engineering team. Good communication, organisation, and time management skills. Flexible approach to working hours, including weekends. Desirable Experience working in a leisure, hospitality, or visitor attraction environment. Multi disciplinary engineering experience (electrical, mechanical, plumbing, HVAC, fabric). Knowledge of Building Management Systems (BMS) or control systems. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
APP Officer - Bicester Village Outlet Department: RETAIL OFFLINE City: Bicester Location: GB INTRODUCTION JOB PURPOSE This is an exciting opportunity to play a key role in Asset and Profit Protection, Safety and Security within our Bicester Village store - one of our most dynamic and high profile retail locations. You'll help create a safe, secure and welcoming environment for our teams, clients and partners, while protecting Burberry's people, products and brand. This role operates on a rotational shift pattern and is central to the day to day success of the store. RESPONSIBILITIES Deliver a high standard of asset protection, safety and security within the Bicester Village store. Carry out regular and thorough store patrols, supporting front of house presence, back of house processes and delivery controls. Operate access control, ID checks and control room systems to help minimise risk. Support goods in and loading bay procedures, ensuring secure and efficient operations. Maintain excellent personal presentation, aligned with Burberry standards. Apply a strong understanding ofhealth & safety, including site evacuation and incident response. Investigate asset protection matters professionally, following agreed processes and procedures. Work closely with store leadership and wider teams, adapting to the needs of a fast paced retail environment. Contribute positively to a culture of service, vigilance and teamwork. PERSONAL PROFILE Ideally (but not essential), you'll bring: Experience in asset and profit protection, security or loss prevention - ideally within a retail or corporate environment. Confidence working across front of house and operational areas. A strong sense of professionalism and discretion. The ability to communicate clearly and calmly. Comfort using systems including Outlook, Word and Excel. An understanding of physical security equipment and procedures. A proactive, solutions focused mindset. Flexibility to work rotational shifts. A genuine passion for service, teamwork and Burberry values. Qualifications such as First Aid or Fire Safety are a bonus, but not essential. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Apr 30, 2026
Full time
APP Officer - Bicester Village Outlet Department: RETAIL OFFLINE City: Bicester Location: GB INTRODUCTION JOB PURPOSE This is an exciting opportunity to play a key role in Asset and Profit Protection, Safety and Security within our Bicester Village store - one of our most dynamic and high profile retail locations. You'll help create a safe, secure and welcoming environment for our teams, clients and partners, while protecting Burberry's people, products and brand. This role operates on a rotational shift pattern and is central to the day to day success of the store. RESPONSIBILITIES Deliver a high standard of asset protection, safety and security within the Bicester Village store. Carry out regular and thorough store patrols, supporting front of house presence, back of house processes and delivery controls. Operate access control, ID checks and control room systems to help minimise risk. Support goods in and loading bay procedures, ensuring secure and efficient operations. Maintain excellent personal presentation, aligned with Burberry standards. Apply a strong understanding ofhealth & safety, including site evacuation and incident response. Investigate asset protection matters professionally, following agreed processes and procedures. Work closely with store leadership and wider teams, adapting to the needs of a fast paced retail environment. Contribute positively to a culture of service, vigilance and teamwork. PERSONAL PROFILE Ideally (but not essential), you'll bring: Experience in asset and profit protection, security or loss prevention - ideally within a retail or corporate environment. Confidence working across front of house and operational areas. A strong sense of professionalism and discretion. The ability to communicate clearly and calmly. Comfort using systems including Outlook, Word and Excel. An understanding of physical security equipment and procedures. A proactive, solutions focused mindset. Flexibility to work rotational shifts. A genuine passion for service, teamwork and Burberry values. Qualifications such as First Aid or Fire Safety are a bonus, but not essential. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Days of Work: Monday to Friday Hours of Work: 11:00 - 19:30 Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer. Job Description We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives relating to Operational Performance Compliance to all company and legislative requirements Financial targets and objectives HR tasks and responsibilities You will achieve these througheffective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability.In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot. Other key accountabilities will be; Ensure Collection Service targets are achieved Ensure depot targets for Early Volume are achieved Ensure company target for Collection ETAs is achieved Ensure company target for Saturn Success is achieved Ensureall relevant systems and reports are analysed and updated in a timely manner. Qualifications What we're looking for; You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.We would also expect: You will have strong communication skills with the ability to inspire, motivate and manage a team. Decisive and effective decision-making, problem resolution and time management skills. Demonstrate high levels of resilience, self-motivation and flexibility. Excellent computer skills with the ability to use Google chrome applications The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role. You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Additional Information About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Apr 30, 2026
Full time
Days of Work: Monday to Friday Hours of Work: 11:00 - 19:30 Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer. Job Description We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives relating to Operational Performance Compliance to all company and legislative requirements Financial targets and objectives HR tasks and responsibilities You will achieve these througheffective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability.In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot. Other key accountabilities will be; Ensure Collection Service targets are achieved Ensure depot targets for Early Volume are achieved Ensure company target for Collection ETAs is achieved Ensure company target for Saturn Success is achieved Ensureall relevant systems and reports are analysed and updated in a timely manner. Qualifications What we're looking for; You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.We would also expect: You will have strong communication skills with the ability to inspire, motivate and manage a team. Decisive and effective decision-making, problem resolution and time management skills. Demonstrate high levels of resilience, self-motivation and flexibility. Excellent computer skills with the ability to use Google chrome applications The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role. You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Additional Information About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Come and join the Littlefish team! Work location: Remote Salary: Up to: £85,000 Must be eligible for SC Clearance (UK resident for the last 5 years) and NPPV2 clearance Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day to day basis: Littlefish are looking for an experienced CSOC Manager to lead and evolve our Cyber Security Operations Centre, supporting a growing mid-market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. You'll be responsible for the day-to-day effectiveness of the CSOC, the development of a 24/7 analyst function, and the continuous improvement of our detection and response services. You'll mentor and lead a team of SOC analysts, strengthen operational processes, and ensure our services consistently meet - and where possible exceed - contractual and client expectations. You'll also act as a senior escalation point, providing calm, informed leadership during incidents and out-of-hours situations. What you will be doing: Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. Reviewing and improving SOC processes, procedures and operational frameworks. Managing analyst resourcing across BAU, escalations, and project work. Providing senior cyber security guidance to internal stakeholders and to current and prospective clients. Acting as the final escalation point for on-call incidents (rota-based, paid on-call). Supporting service improvement initiatives across SIEM, EDR, email security and associated detection and response tooling. Developing and maintaining customer relationships to promote a partnership between Littlefish and the end client. What you bring: Solid previous experience in Security Operations. Previous experience leading or mentoring a technical security team. Strong exposure to customer facing security services and contractual delivery. Hands on experience with SIEM, IDP, ITDR, EDR and email security platforms. Proven ability to mentor analysts at varying levels of experience. Strong understanding of modern cyber threats, attack techniques and compromise methods. Experience investigating alerts, triaging incidents and guiding response actions. Ability to translate technical findings into clear, actionable output for both technical and non technical audiences. Confidence interpreting threat intelligence and applying it meaningfully across a client security estate. Comfortable producing operational and service delivery reports. What can we offer you? Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public/bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
Apr 30, 2026
Full time
Come and join the Littlefish team! Work location: Remote Salary: Up to: £85,000 Must be eligible for SC Clearance (UK resident for the last 5 years) and NPPV2 clearance Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day to day basis: Littlefish are looking for an experienced CSOC Manager to lead and evolve our Cyber Security Operations Centre, supporting a growing mid-market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. You'll be responsible for the day-to-day effectiveness of the CSOC, the development of a 24/7 analyst function, and the continuous improvement of our detection and response services. You'll mentor and lead a team of SOC analysts, strengthen operational processes, and ensure our services consistently meet - and where possible exceed - contractual and client expectations. You'll also act as a senior escalation point, providing calm, informed leadership during incidents and out-of-hours situations. What you will be doing: Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. Reviewing and improving SOC processes, procedures and operational frameworks. Managing analyst resourcing across BAU, escalations, and project work. Providing senior cyber security guidance to internal stakeholders and to current and prospective clients. Acting as the final escalation point for on-call incidents (rota-based, paid on-call). Supporting service improvement initiatives across SIEM, EDR, email security and associated detection and response tooling. Developing and maintaining customer relationships to promote a partnership between Littlefish and the end client. What you bring: Solid previous experience in Security Operations. Previous experience leading or mentoring a technical security team. Strong exposure to customer facing security services and contractual delivery. Hands on experience with SIEM, IDP, ITDR, EDR and email security platforms. Proven ability to mentor analysts at varying levels of experience. Strong understanding of modern cyber threats, attack techniques and compromise methods. Experience investigating alerts, triaging incidents and guiding response actions. Ability to translate technical findings into clear, actionable output for both technical and non technical audiences. Confidence interpreting threat intelligence and applying it meaningfully across a client security estate. Comfortable producing operational and service delivery reports. What can we offer you? Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare Referral bonus scheme of £1000 when you successfully refer a friend. Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public/bank holidays Purchase of annual leave scheme Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Contract: Permanent 37.5 hours per week Days of Work: Monday to Friday Hours of Work: 09:00 - 17:00 Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one. DPD is a Valuable 500 company and a Disability Confident Employer. Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor to strengthen our dedicated and friendly customer services team that puts our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on: Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Promoting company products and services to new and existing customers What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. Holiday trading Enhanced maternity and paternity package Free life assurance of 4 salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Apr 30, 2026
Full time
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Contract: Permanent 37.5 hours per week Days of Work: Monday to Friday Hours of Work: 09:00 - 17:00 Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one. DPD is a Valuable 500 company and a Disability Confident Employer. Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor to strengthen our dedicated and friendly customer services team that puts our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on: Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Promoting company products and services to new and existing customers What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. Holiday trading Enhanced maternity and paternity package Free life assurance of 4 salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
23-03-2026 Nights Team Lead Overview Hours and Rota: 42.5 hours per week. Safety Team Members work 5 night shifts out of 7, between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. Salary: £33,458 - £36,000 per annum (depending on experience), plus bonus and benefits Would you lend your ear to someone in need? If you value and show concern for others and are a natural night owl, we have room for you in a company that will recognise, reward, and support you to reach your potential. We are Unite Students, a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK, and we are looking for people with positive attitudes and a caring nature, to join our Customer Operations team as Student Safety Team Leaders and help us provide outstanding service to the students who live with us. You will be leading from the centre of a Student Safety Team in your city, making sure that we maintain a safe, secure, and welcoming night-time environment for our students. This includes lending an ear or helping hand to students in need, responding to in the moment situations and being a point of escalation for your team. Responsibilities Support the General Manager to build and develop a motivated, engaged, and high-performance team Responsible for the routine activities of your team, including delegating tasks and setting targets, working alongside them to achieve these Support the training and development of your team members to help them reach their potential Take accountability for your team s responsiveness in solving our students problems Support our students wellbeing should they find themselves in vulnerable or difficult situations Responsible for the safety and security of the building, making sure your team conducts the necessary checks Assume Student Safety Team Member duties when the Student Safety Manager is on shift Leadership and front-of-house Provide a welcoming front of house reception service. Conduct regular building checks to make sure that our buildings are clean, safe, and secure. Undertake adhoc housekeeping and maintenance duties as needed What we look for in you Must have a full UK driver's license You are comfortable working overnight across the city as part of a small team You are a confident operator and able to lead a team in the absence of the Student Safety Manager when required You can delegate tasks fairly, bearing in mind your team s strengths and weaknesses You will be able to make quick and decisive responses to in the moment events You communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture. You remain calm and focused, even in difficult or pressurised situations You are detail-orientated, nothing escapes your eye You are confident working both on your own or as part of a team You understand and respect the diversity of others cultures, beliefs, and backgrounds What You ll Get in Return A discretionary annual bonus so you can share in the company s success 33 days paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is a FTSE 100 business and the UK s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us. We are US. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result. If this position sounds exciting to you, we would love to receive your application! Note: This job description has been refined to remove form fields and unrelated boilerplate.
Apr 30, 2026
Full time
23-03-2026 Nights Team Lead Overview Hours and Rota: 42.5 hours per week. Safety Team Members work 5 night shifts out of 7, between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. Salary: £33,458 - £36,000 per annum (depending on experience), plus bonus and benefits Would you lend your ear to someone in need? If you value and show concern for others and are a natural night owl, we have room for you in a company that will recognise, reward, and support you to reach your potential. We are Unite Students, a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK, and we are looking for people with positive attitudes and a caring nature, to join our Customer Operations team as Student Safety Team Leaders and help us provide outstanding service to the students who live with us. You will be leading from the centre of a Student Safety Team in your city, making sure that we maintain a safe, secure, and welcoming night-time environment for our students. This includes lending an ear or helping hand to students in need, responding to in the moment situations and being a point of escalation for your team. Responsibilities Support the General Manager to build and develop a motivated, engaged, and high-performance team Responsible for the routine activities of your team, including delegating tasks and setting targets, working alongside them to achieve these Support the training and development of your team members to help them reach their potential Take accountability for your team s responsiveness in solving our students problems Support our students wellbeing should they find themselves in vulnerable or difficult situations Responsible for the safety and security of the building, making sure your team conducts the necessary checks Assume Student Safety Team Member duties when the Student Safety Manager is on shift Leadership and front-of-house Provide a welcoming front of house reception service. Conduct regular building checks to make sure that our buildings are clean, safe, and secure. Undertake adhoc housekeeping and maintenance duties as needed What we look for in you Must have a full UK driver's license You are comfortable working overnight across the city as part of a small team You are a confident operator and able to lead a team in the absence of the Student Safety Manager when required You can delegate tasks fairly, bearing in mind your team s strengths and weaknesses You will be able to make quick and decisive responses to in the moment events You communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture. You remain calm and focused, even in difficult or pressurised situations You are detail-orientated, nothing escapes your eye You are confident working both on your own or as part of a team You understand and respect the diversity of others cultures, beliefs, and backgrounds What You ll Get in Return A discretionary annual bonus so you can share in the company s success 33 days paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is a FTSE 100 business and the UK s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us. We are US. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result. If this position sounds exciting to you, we would love to receive your application! Note: This job description has been refined to remove form fields and unrelated boilerplate.
