BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Job Title: Mobile Team Leader Location: Southampton Contract Type: Bank Salary: £13.26 We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities". We are seeking a Mobile Tem Leader to work at the River Hamble and cover other country parks when needed, Queen Elizabeth, Staunton or Lepe. Job purpose: Prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service and product across Countryside Service sites (mobile, multi-site role; not based at one location). Ensure that all aspects of food and drink preparation are carried out in accordance with food safety training and the Countryside Food Safety Management System across all sites worked. Support the Catering Development team by delivering on-site training and preparing sites for audit. Lead shifts and supervise the team on duty (front-of-house and kitchen) as required, in the absence of the Catering Manager or relevant site lead, ensuring safe, efficient service and that standards are maintained . Food Safety / Health and Safety Completes the appropriate health and safety and food safety checks throughout the shift and records this in the Food Safety Diary sheet. Receives deliveries as instructed, ensuring correct stock rotation and following quality control guidelines. Ensures that cleaning schedules are followed and that the appropriate records are completed and up to date. Provides accurate allergen information to our guests, escalating any queries to the Catering Manager, Assistant Catering Manager, Supervisor or Team Leader accordingly. Completes all relevant training that is assigned to them. Operations Prepare and serve food and drink items as appropriate, in line with specifications and in accordance with hygiene and safety requirements. Complete customer transactions efficiently and carry out general front-of-house and back-of-house cleaning duties. Maintain adequate and appropriate stock levels through ordering, managing and rotating food and drink produce whilst following food safety processes and policies. Be competent in all kitchen operations, including food preparation, use of the Food Safety Management System, and supporting kitchen staff as needed. Effectively manage the kitchen, in the absence of the Kitchen Manager or Deputy, ensuring the highest standard of food production and presentation in accordance with the Countryside Food Safety Management System and food specifications. Provide a comprehensive shift handover at the end of the shift for the incoming shift manager or supervisor, including any site-specific issues, stock positions, and outstanding actions. Be responsible for opening and/or closing the site when running a shift. Make operational decisions that balance the needs of the business, guests, and team. Deliver pre- and post-shift briefs to the team, ensuring key messages and information are cascaded effectively. Report and log any maintenance issues as and when they arise. Motivate the team to achieve whilst on shift through positive reinforcement and support. Report critical issues to the Park Business Manager and/or the relevant site lead/duty manager, as appropriate for the location. Finance / Administration When required, complete end-of-day banking in line with the Countryside Service cash-handling policy and processes. Carry out administrative and financial tasks, including completing income and expenditure records, compiling monthly shift rotas, approving staff timesheets, and conducting regular stock counts. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Please visit , or email with your CV to
May 04, 2026
Seasonal
Job Title: Mobile Team Leader Location: Southampton Contract Type: Bank Salary: £13.26 We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities". We are seeking a Mobile Tem Leader to work at the River Hamble and cover other country parks when needed, Queen Elizabeth, Staunton or Lepe. Job purpose: Prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service and product across Countryside Service sites (mobile, multi-site role; not based at one location). Ensure that all aspects of food and drink preparation are carried out in accordance with food safety training and the Countryside Food Safety Management System across all sites worked. Support the Catering Development team by delivering on-site training and preparing sites for audit. Lead shifts and supervise the team on duty (front-of-house and kitchen) as required, in the absence of the Catering Manager or relevant site lead, ensuring safe, efficient service and that standards are maintained . Food Safety / Health and Safety Completes the appropriate health and safety and food safety checks throughout the shift and records this in the Food Safety Diary sheet. Receives deliveries as instructed, ensuring correct stock rotation and following quality control guidelines. Ensures that cleaning schedules are followed and that the appropriate records are completed and up to date. Provides accurate allergen information to our guests, escalating any queries to the Catering Manager, Assistant Catering Manager, Supervisor or Team Leader accordingly. Completes all relevant training that is assigned to them. Operations Prepare and serve food and drink items as appropriate, in line with specifications and in accordance with hygiene and safety requirements. Complete customer transactions efficiently and carry out general front-of-house and back-of-house cleaning duties. Maintain adequate and appropriate stock levels through ordering, managing and rotating food and drink produce whilst following food safety processes and policies. Be competent in all kitchen operations, including food preparation, use of the Food Safety Management System, and supporting kitchen staff as needed. Effectively manage the kitchen, in the absence of the Kitchen Manager or Deputy, ensuring the highest standard of food production and presentation in accordance with the Countryside Food Safety Management System and food specifications. Provide a comprehensive shift handover at the end of the shift for the incoming shift manager or supervisor, including any site-specific issues, stock positions, and outstanding actions. Be responsible for opening and/or closing the site when running a shift. Make operational decisions that balance the needs of the business, guests, and team. Deliver pre- and post-shift briefs to the team, ensuring key messages and information are cascaded effectively. Report and log any maintenance issues as and when they arise. Motivate the team to achieve whilst on shift through positive reinforcement and support. Report critical issues to the Park Business Manager and/or the relevant site lead/duty manager, as appropriate for the location. Finance / Administration When required, complete end-of-day banking in line with the Countryside Service cash-handling policy and processes. Carry out administrative and financial tasks, including completing income and expenditure records, compiling monthly shift rotas, approving staff timesheets, and conducting regular stock counts. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Please visit , or email with your CV to
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
May 04, 2026
Full time
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
A prominent UK restaurant group is seeking a Deputy General Manager for a vibrant airport restaurant in Greater London. This role involves assisting the General Manager in daily operations, leading a diverse team, and enhancing restaurant profitability. Ideal candidates have experience in high-volume settings and strong leadership skills. The position offers various benefits including bonuses, career development opportunities, and significant discounts at the company's multiple brands.
May 03, 2026
Full time
A prominent UK restaurant group is seeking a Deputy General Manager for a vibrant airport restaurant in Greater London. This role involves assisting the General Manager in daily operations, leading a diverse team, and enhancing restaurant profitability. Ideal candidates have experience in high-volume settings and strong leadership skills. The position offers various benefits including bonuses, career development opportunities, and significant discounts at the company's multiple brands.
Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. The Role As Deputy General Manager, you'll be key to the running and success of The Palm House. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management - guest experience is at the core of your passion. Lead joyous, guest focused shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact - clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be A proven leader with experience in high volume operations, in either a restaurant or bar setting. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage - always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!
May 03, 2026
Full time
Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. The Role As Deputy General Manager, you'll be key to the running and success of The Palm House. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management - guest experience is at the core of your passion. Lead joyous, guest focused shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact - clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be A proven leader with experience in high volume operations, in either a restaurant or bar setting. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage - always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota . YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged . We take a trauma informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide day to day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.
May 03, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota . YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged . We take a trauma informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide day to day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.
Deputy General Manager £35K + Benefits + Bonus + 5 days working + Career pathway About Hall & Woodhouse - Sunday Times Best Place to Work - Publican Awards Best Large Pub co Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business. We are recruiting a Deputy General Manager to help lead our fabulous diverse teams in an amazing premium pub. Fabulous Food Pub - Sensational Holly Blue Part of the Hall & Woodhouse family of superb community pubs, and located just off M3 Jct 7 on the outskirts of Basingstoke, The Holly Blue is the perfect reflection of a traditional country pub. Completed in 2020 the new build is in the style of a traditional Hampshire farmhouse - treating guests to great food and drink in a wonderfully relaxed setting. Dog friendly, as every great pub should be, the Holly Blue occupies a commanding position at the gateway to a growing new community. What you'll enjoy as a DGM with Hall & Woodhouse: Up to £35K salary depending on level of development in the role Pay boosted by tips + profit share scheme Comprehensive benefits - health, pension, employee discounts, wellbeing support and much more Structured development and mentoring with all the support you need to succeed Recognition for talent, ambition and commitment, with a clear pathway to GM Security and progression, in a values-led, sustainable business The chance to be part of something very special in hospitality What you'll need to be: An experienced DGM, AM or Supervisor with great leadership capability within branded hospitality A trained kitchen manager Based in the local, area or planning to re-locate An expert in quality food and drink, with high attention to detail A commercially minded operator with experience growing hospitality businesses Diligent with operational standards and processes Well-presented, analytical and proactive in problem-solving Able to commit to supporting the GM to build a great team and business Determined to develop and maintain outstanding hospitality for our guests A natural host who loves making people's day Flexible and resilient with a solutions-first mindset Why Join H&W? Rich history, family owned since 1777 Iconic locations and a strong pipeline of new builds, openings and refurbishments A supportive culture that values individuality and champions equal opportunity Sunday Times Best Places to Work recognition Pay, benefits and progression that reward performance and potential If you are ready to help lead this premium hospitality business, move your career forward and ideally have a good knowledge of the local hospitality landscape, apply today pub management, bar, restaurant, assistant manager, cluster manager, multi site, area manager, run a pub
May 03, 2026
Full time
Deputy General Manager £35K + Benefits + Bonus + 5 days working + Career pathway About Hall & Woodhouse - Sunday Times Best Place to Work - Publican Awards Best Large Pub co Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business. We are recruiting a Deputy General Manager to help lead our fabulous diverse teams in an amazing premium pub. Fabulous Food Pub - Sensational Holly Blue Part of the Hall & Woodhouse family of superb community pubs, and located just off M3 Jct 7 on the outskirts of Basingstoke, The Holly Blue is the perfect reflection of a traditional country pub. Completed in 2020 the new build is in the style of a traditional Hampshire farmhouse - treating guests to great food and drink in a wonderfully relaxed setting. Dog friendly, as every great pub should be, the Holly Blue occupies a commanding position at the gateway to a growing new community. What you'll enjoy as a DGM with Hall & Woodhouse: Up to £35K salary depending on level of development in the role Pay boosted by tips + profit share scheme Comprehensive benefits - health, pension, employee discounts, wellbeing support and much more Structured development and mentoring with all the support you need to succeed Recognition for talent, ambition and commitment, with a clear pathway to GM Security and progression, in a values-led, sustainable business The chance to be part of something very special in hospitality What you'll need to be: An experienced DGM, AM or Supervisor with great leadership capability within branded hospitality A trained kitchen manager Based in the local, area or planning to re-locate An expert in quality food and drink, with high attention to detail A commercially minded operator with experience growing hospitality businesses Diligent with operational standards and processes Well-presented, analytical and proactive in problem-solving Able to commit to supporting the GM to build a great team and business Determined to develop and maintain outstanding hospitality for our guests A natural host who loves making people's day Flexible and resilient with a solutions-first mindset Why Join H&W? Rich history, family owned since 1777 Iconic locations and a strong pipeline of new builds, openings and refurbishments A supportive culture that values individuality and champions equal opportunity Sunday Times Best Places to Work recognition Pay, benefits and progression that reward performance and potential If you are ready to help lead this premium hospitality business, move your career forward and ideally have a good knowledge of the local hospitality landscape, apply today pub management, bar, restaurant, assistant manager, cluster manager, multi site, area manager, run a pub
Deputy Manager - Job Description At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION Desirable Skills/Qualifications: Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Working towards NVQ4 Management qualification Current driving license Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to communicate both verbally and in writingUnderstanding the needs of BESD children including managing challenging behaviourIn-depth knowledge of 'Every Child Matters'Excellent organisational skillsAbility to motivate and enthuse staffCounselling SkillsTraining SkillsDrug
May 03, 2026
Full time
Deputy Manager - Job Description At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the children and young people. To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people. To offer supervision and support to senior staff in line with National Minimum Standards. Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model. Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people. Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities. Assist with the recruitment and retention of staff including induction training for new staff into the home. Supervision of new starters during their probationary period. Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty. Providing consultation and informal advice and support to staff in relation to day to day matters. Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff. Conduct management investigations when required. Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements. To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records. Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary. To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care. Clarifying expectations in relation to maintaining the Home in a clean and orderly condition. Creating rotas which fit best with children's needs and which allow proper handovers between shifts. Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards. Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ. General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager. PERSON SPECIFICATION Desirable Skills/Qualifications: Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Working towards NVQ4 Management qualification Current driving license Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effectivelyAbility to communicate both verbally and in writingUnderstanding the needs of BESD children including managing challenging behaviourIn-depth knowledge of 'Every Child Matters'Excellent organisational skillsAbility to motivate and enthuse staffCounselling SkillsTraining SkillsDrug
Deputy Health and Safety Manager Circa 36,000 plus excellent benefits Cambridge Are you passionate about ensuring research and educational environments operate safely and compliantly? We are seeking a dedicated Deputy Health and Safety Manager to support the delivery of effective safety management within a leading physics department for a top university. This role involves working closely with the Department Health and Safety Manager to develop and implement safety policies, oversee statutory compliance and foster a strong safety culture across all activities. Key Responsibilities: Assist with developing and maintaining health, safety, and environmental policies aligned with legal and university standards. Oversee statutory compliance for equipment and research areas, ensuring remedial actions are completed promptly. Coordinate safety audits, inspections, and assessments, providing feedback for continuous improvement. Manage the administration of safety activities, including meetings, documentation, and safety inductions. You will need: A strong understanding of health, safety, and environmental legislation relevant to research-led environments. NEBOSH General Certificate or equivalent, with commitment to pursuing the NEBOSH Diploma Excellent communication skills, with ability to liaise effectively with staff, students, and external contractors. Proven organisation skills with the ability to manage multiple safety activities simultaneously. This is a unique opportunity to contribute to a prestigious research environment with an organisation committed to their team's safety and professional development. For more information or to apply please contact: Madeline Underwood or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
May 03, 2026
Full time
Deputy Health and Safety Manager Circa 36,000 plus excellent benefits Cambridge Are you passionate about ensuring research and educational environments operate safely and compliantly? We are seeking a dedicated Deputy Health and Safety Manager to support the delivery of effective safety management within a leading physics department for a top university. This role involves working closely with the Department Health and Safety Manager to develop and implement safety policies, oversee statutory compliance and foster a strong safety culture across all activities. Key Responsibilities: Assist with developing and maintaining health, safety, and environmental policies aligned with legal and university standards. Oversee statutory compliance for equipment and research areas, ensuring remedial actions are completed promptly. Coordinate safety audits, inspections, and assessments, providing feedback for continuous improvement. Manage the administration of safety activities, including meetings, documentation, and safety inductions. You will need: A strong understanding of health, safety, and environmental legislation relevant to research-led environments. NEBOSH General Certificate or equivalent, with commitment to pursuing the NEBOSH Diploma Excellent communication skills, with ability to liaise effectively with staff, students, and external contractors. Proven organisation skills with the ability to manage multiple safety activities simultaneously. This is a unique opportunity to contribute to a prestigious research environment with an organisation committed to their team's safety and professional development. For more information or to apply please contact: Madeline Underwood or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. We are looking for someone to join the team in mid June. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Brings experience from retirement living, hospitality, healthcare or property Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team. If you would like to pop in for a coffee and a chat please let us know.REF-
May 02, 2026
Full time
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. We are looking for someone to join the team in mid June. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Brings experience from retirement living, hospitality, healthcare or property Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team. If you would like to pop in for a coffee and a chat please let us know.REF-
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
May 02, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Philanthropy Manager Salary: 47,665.98 per annum Location: Wimborne, Dorset (hybrid working) Reporting to : Deputy CEO We're looking for an experienced high-value fundraiser to lead and grow this charities philanthropy programme across major donors, mid-value supporters, trusts and legacy stewardship. This is a senior role within the fundraising team, combining strategic oversight with hands-on relationship management. You'll personally secure significant gifts while leading a small team and shaping our high-value income strategy. Key Responsibilities Develop and deliver a clear philanthropy strategy Secure five and six figure gifts from major donors and trusts Manage and grow a portfolio of high net worth supporters Lead and develop a small specialist team Work closely with senior leadership to shape and make high value asks Oversee income targets, budgets and donor stewardship About You Proven experience in major donor and/or trusts fundraising Strong track record of securing significant gifts Experience managing income targets and pipelines Confident engaging senior stakeholders and high net worth individuals Line management experience or readiness to step into team leadership This role would suit an experienced Major Gifts or Philanthropy Manager ready to take on broader strategic responsibility. If you're motivated by building meaningful donor relationships and securing transformational funding, we'd love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.
May 01, 2026
Full time
Philanthropy Manager Salary: 47,665.98 per annum Location: Wimborne, Dorset (hybrid working) Reporting to : Deputy CEO We're looking for an experienced high-value fundraiser to lead and grow this charities philanthropy programme across major donors, mid-value supporters, trusts and legacy stewardship. This is a senior role within the fundraising team, combining strategic oversight with hands-on relationship management. You'll personally secure significant gifts while leading a small team and shaping our high-value income strategy. Key Responsibilities Develop and deliver a clear philanthropy strategy Secure five and six figure gifts from major donors and trusts Manage and grow a portfolio of high net worth supporters Lead and develop a small specialist team Work closely with senior leadership to shape and make high value asks Oversee income targets, budgets and donor stewardship About You Proven experience in major donor and/or trusts fundraising Strong track record of securing significant gifts Experience managing income targets and pipelines Confident engaging senior stakeholders and high net worth individuals Line management experience or readiness to step into team leadership This role would suit an experienced Major Gifts or Philanthropy Manager ready to take on broader strategic responsibility. If you're motivated by building meaningful donor relationships and securing transformational funding, we'd love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.
Maria Mallaband Care Group Ltd
Cramlington, Northumberland
Clinical Lead Nurse - Nursing home experience essential 33 or 38.5 hours per week over 7 days on a rolling rota Days (some evening work may be required to support clinical team) For this post you need good understanding of PCS system, medication management strong leadership in order to build and manage a team. Excellent understanding of dementia and complex care, auditing and Clinical Governance. Other skills required: Well look for strong clinical decision-making and Care Planning an understanding CQC inspections and requirements, Safeguarding and associated paperwork. Syringe driver experience, Catheterisation, Bloods, Peg Feed, Stoma Care, Good understanding of Mental Capacity Act and Deprivation of liberty. Able to deliver quality care and mentorship to junior member of staff. About the role Join us as a Clinical Lead at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care. As an advocate for our residents, you will play a crucial role in leading clinical teams to provide and maintain the highest standards of nursing and care, while supervising colleague training and performance. Your skills will shine as you champion dignity and safety, serve as a role model to those working with you, and provide a true sense of purpose to those living with us. Key responsibilities of the role include: Assisting the Home Manager and/or Deputy Manager with administrative duties as well as nursing/care tasks Maintaining overall responsibility of nursing/care management and care governance in the absence of the Home manager, including working as Nurse in charge. Medication administration and Care plan quality Providing physical, emotional, and spiritual support to our residents Ensuring resident safety and implementing safeguarding policies Team management and shift planning Coaching, training and mentoring Infection prevention and control Liaising with General Practitioners and Multi-Disciplinary Teams Assisting the Home Manager with care home inspections and visits where required Upholding clinical governance standards and leading clinical governance meetings About you Being one of our Clinical Leads means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes. You will have developed leadership skills by supervising teams, ideally in care home settings, and you will have excellent knowledge of safeguarding, DoLs and the Mental Capacity Act, putting this into practice when guiding others. Wherever you may be in your career, we will also support you with further training and development to help you build your confidence and skills. A few things will be essential to be successful in this role, and these are: A Nursing qualification recognised by the UK NMC A valid UK NMC PIN and registration to practice as Registered General Nurse (RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN) Previous experience leading clinical/care teams and managing team performance Good understanding of clinical policy frameworks Ability to perform physical tasks such as assisting residents with their mobility Flexibility to work different shifts and a proportion of Bank Holidays, as necessary To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks. What we offer Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including: Simply Health - company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children Early Pay - Access to earned pay prior to payday Benefits platform - discounts across multiple retailers, leisure providers, hospitality etc. An exclusive discount on Tastecard - dine out with up to 50% off total food bill Free criminal record checks Pension Scheme with Nest Paid annual NMC renewal fee Flexible working patterns to suit your lifestyle Cycle to work scheme Service recognition rewards Training support and development opportunities Employee Assistance Programme and Wellbeing support Discounted gym membership To find our more about our rewards and what makes us great, visit our Careers page on Our commitment to ED&I We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone's unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background. Next steps Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care. Benefits require completion of a 12-week probationary period before they can be accessed. Benefit subject to deduction not taking colleague below National Living Wage
May 01, 2026
Full time
Clinical Lead Nurse - Nursing home experience essential 33 or 38.5 hours per week over 7 days on a rolling rota Days (some evening work may be required to support clinical team) For this post you need good understanding of PCS system, medication management strong leadership in order to build and manage a team. Excellent understanding of dementia and complex care, auditing and Clinical Governance. Other skills required: Well look for strong clinical decision-making and Care Planning an understanding CQC inspections and requirements, Safeguarding and associated paperwork. Syringe driver experience, Catheterisation, Bloods, Peg Feed, Stoma Care, Good understanding of Mental Capacity Act and Deprivation of liberty. Able to deliver quality care and mentorship to junior member of staff. About the role Join us as a Clinical Lead at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care. As an advocate for our residents, you will play a crucial role in leading clinical teams to provide and maintain the highest standards of nursing and care, while supervising colleague training and performance. Your skills will shine as you champion dignity and safety, serve as a role model to those working with you, and provide a true sense of purpose to those living with us. Key responsibilities of the role include: Assisting the Home Manager and/or Deputy Manager with administrative duties as well as nursing/care tasks Maintaining overall responsibility of nursing/care management and care governance in the absence of the Home manager, including working as Nurse in charge. Medication administration and Care plan quality Providing physical, emotional, and spiritual support to our residents Ensuring resident safety and implementing safeguarding policies Team management and shift planning Coaching, training and mentoring Infection prevention and control Liaising with General Practitioners and Multi-Disciplinary Teams Assisting the Home Manager with care home inspections and visits where required Upholding clinical governance standards and leading clinical governance meetings About you Being one of our Clinical Leads means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes. You will have developed leadership skills by supervising teams, ideally in care home settings, and you will have excellent knowledge of safeguarding, DoLs and the Mental Capacity Act, putting this into practice when guiding others. Wherever you may be in your career, we will also support you with further training and development to help you build your confidence and skills. A few things will be essential to be successful in this role, and these are: A Nursing qualification recognised by the UK NMC A valid UK NMC PIN and registration to practice as Registered General Nurse (RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN) Previous experience leading clinical/care teams and managing team performance Good understanding of clinical policy frameworks Ability to perform physical tasks such as assisting residents with their mobility Flexibility to work different shifts and a proportion of Bank Holidays, as necessary To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks. What we offer Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including: Simply Health - company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children Early Pay - Access to earned pay prior to payday Benefits platform - discounts across multiple retailers, leisure providers, hospitality etc. An exclusive discount on Tastecard - dine out with up to 50% off total food bill Free criminal record checks Pension Scheme with Nest Paid annual NMC renewal fee Flexible working patterns to suit your lifestyle Cycle to work scheme Service recognition rewards Training support and development opportunities Employee Assistance Programme and Wellbeing support Discounted gym membership To find our more about our rewards and what makes us great, visit our Careers page on Our commitment to ED&I We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone's unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background. Next steps Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care. Benefits require completion of a 12-week probationary period before they can be accessed. Benefit subject to deduction not taking colleague below National Living Wage
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
An exciting opportunity to join us as a permanent Support Manager for the Referrals and Bookings team at the largest single site cancer centre in Europe. As a Support Manager in the Referrals and Bookings team, you will play a pivotal role in ensuring timely and efficient referral-to-appointment processes for our patients. As a successful candidate, you will have the rewarding opportunity to make a tangible impact on the patient experience by overseeing and optimising the referral and booking team, systems and processes. If you are passionate about making a real difference in the lives of patients and possess exceptional managerial and organisational skills, we invite you to apply and be part of our dedicated team committed to delivering outstanding patient care. The Support Manager will have planning, performance and service delivery, financial planning, HR, IT and audit responsibilities. The Support Manager will also be responsible for managing the Overseas Visitors for the Trust ensuring that all charges raised for Overseas Visitors are in accord with the latest NHS regulations. Please refer to the job description for further detail. Responsible for the development of clinic templates and management of electronic patient record systems and appointment processes within the Referrals and Bookings team responsibility. Responsible for the assessment of eligibility of care for overseas visitors following the criteria set out by the Department of Health. Provides management support to the Assistant Service Manager and Deputy Service Manager for Referrals and Bookings and Outpatients Reception, 1. Planning and service delivery. To provide support to the assistant and deputy service manager to ensure the smooth running of operational services in line with service development plans. Undertakes assessment of overseas visitors in relation to their eligibility for receiving care following the Department of Health Guidelines. Works collaboratively with colleagues to ensure policy within central administration are developed and adhered to, organising working parties to review policy changes and the impact on these on other service areas. Plans and organises own time and workload and that of the team leaders within the department to ensure prioritisation of work that has an impact on patient care and service delivery. Co-ordinates activities with other health care professionals where detailed planning is required to ensure the department meets organisational targets for Referrals and Bookings and Outpatients Reception. Produces regular monitoring and highlight reports and risk assessments for the Divisional Management team. Provides advice to patients / relatives on an individual basis, providing non-clinical information with regards to queries, complaints, and appointment issues. Undertakes interviews with patients/ relatives with regards to patient surveys and patient experience audits. 2. Financial Management & Business Planning Authorised signatory for payments in relation to equipment for Referrals and Bookings and Outpatients Reception. Support the assistant and deputy service manager in the day-to-day budget management duties, including monitoring spend against outpatient and central administration budgets. Develops and monitors schemes and action plans to implement cash-releasing efficiency savings targets. 3. Human Resources Supports the assistant and deputy service manager in the day to day management of staff within Referrals and Bookings and Outpatients Reception. Supports the clinic supervisors in managing absence and undertaking return to work interviews. Ensures annual appraisals are undertaken on all line-minated staff, monitoring the training and developmental needs of the department and supporting the clinic supervisors in addressing those needs. Supports the assistant and deputy service manager in the initial stages of disciplinary and grievance procedures. Responsible for the training and induction of Referrals and Bookings and Outpatients Reception staff; supporting the team leaders in delivery of training. Provides training on electronic patient record and clinic management systems to clinicians and other staff within the division. Provides guidance and advice on clinic management systems to the administration chambers across the Trust. Completes monthly absence reports for section using ESR, highlighting issues to be addressed. 4. Communication Communicates complex and contentious information on health record and information management issues with clinicians, senior managers within Trust and across other external organisations and agencies. Provides advice on legislation governing health records to non-health records staff. Communicates and reassures patients and relatives, daily, with regards to queries about new patient referrals. Regularly attends and participates in team meetings and works closely with the assistant service managers within the division. Ensures effective and lasting relationships with colleagues, staff, patients and other stakeholders are developed. Develops and implements processes that support good communications within service areas and the division. 5. Information Resources, Audit, Research and Development Maintenance of CareFlow/ EPR systems to ensure accuracy of information stored on systems and accuracy of medical records scanning processes. Manages the storage and retrieval of information/ notes from health records library in line with Trust policy. Responsible for the asset register for Referrals and Bookings and Outpatients Reception, ensuring that it is up to date and accurate. Participates in delivering change projects in service improvement and patient experience. Takes responsibility for personal continuing professional development. The above indicates the main duties of the post which may be reviewed in the light of experience and developments within the service. Any review will be undertaken in conjunction with the post holder. Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to . The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
May 01, 2026
Full time
An exciting opportunity to join us as a permanent Support Manager for the Referrals and Bookings team at the largest single site cancer centre in Europe. As a Support Manager in the Referrals and Bookings team, you will play a pivotal role in ensuring timely and efficient referral-to-appointment processes for our patients. As a successful candidate, you will have the rewarding opportunity to make a tangible impact on the patient experience by overseeing and optimising the referral and booking team, systems and processes. If you are passionate about making a real difference in the lives of patients and possess exceptional managerial and organisational skills, we invite you to apply and be part of our dedicated team committed to delivering outstanding patient care. The Support Manager will have planning, performance and service delivery, financial planning, HR, IT and audit responsibilities. The Support Manager will also be responsible for managing the Overseas Visitors for the Trust ensuring that all charges raised for Overseas Visitors are in accord with the latest NHS regulations. Please refer to the job description for further detail. Responsible for the development of clinic templates and management of electronic patient record systems and appointment processes within the Referrals and Bookings team responsibility. Responsible for the assessment of eligibility of care for overseas visitors following the criteria set out by the Department of Health. Provides management support to the Assistant Service Manager and Deputy Service Manager for Referrals and Bookings and Outpatients Reception, 1. Planning and service delivery. To provide support to the assistant and deputy service manager to ensure the smooth running of operational services in line with service development plans. Undertakes assessment of overseas visitors in relation to their eligibility for receiving care following the Department of Health Guidelines. Works collaboratively with colleagues to ensure policy within central administration are developed and adhered to, organising working parties to review policy changes and the impact on these on other service areas. Plans and organises own time and workload and that of the team leaders within the department to ensure prioritisation of work that has an impact on patient care and service delivery. Co-ordinates activities with other health care professionals where detailed planning is required to ensure the department meets organisational targets for Referrals and Bookings and Outpatients Reception. Produces regular monitoring and highlight reports and risk assessments for the Divisional Management team. Provides advice to patients / relatives on an individual basis, providing non-clinical information with regards to queries, complaints, and appointment issues. Undertakes interviews with patients/ relatives with regards to patient surveys and patient experience audits. 2. Financial Management & Business Planning Authorised signatory for payments in relation to equipment for Referrals and Bookings and Outpatients Reception. Support the assistant and deputy service manager in the day-to-day budget management duties, including monitoring spend against outpatient and central administration budgets. Develops and monitors schemes and action plans to implement cash-releasing efficiency savings targets. 3. Human Resources Supports the assistant and deputy service manager in the day to day management of staff within Referrals and Bookings and Outpatients Reception. Supports the clinic supervisors in managing absence and undertaking return to work interviews. Ensures annual appraisals are undertaken on all line-minated staff, monitoring the training and developmental needs of the department and supporting the clinic supervisors in addressing those needs. Supports the assistant and deputy service manager in the initial stages of disciplinary and grievance procedures. Responsible for the training and induction of Referrals and Bookings and Outpatients Reception staff; supporting the team leaders in delivery of training. Provides training on electronic patient record and clinic management systems to clinicians and other staff within the division. Provides guidance and advice on clinic management systems to the administration chambers across the Trust. Completes monthly absence reports for section using ESR, highlighting issues to be addressed. 4. Communication Communicates complex and contentious information on health record and information management issues with clinicians, senior managers within Trust and across other external organisations and agencies. Provides advice on legislation governing health records to non-health records staff. Communicates and reassures patients and relatives, daily, with regards to queries about new patient referrals. Regularly attends and participates in team meetings and works closely with the assistant service managers within the division. Ensures effective and lasting relationships with colleagues, staff, patients and other stakeholders are developed. Develops and implements processes that support good communications within service areas and the division. 5. Information Resources, Audit, Research and Development Maintenance of CareFlow/ EPR systems to ensure accuracy of information stored on systems and accuracy of medical records scanning processes. Manages the storage and retrieval of information/ notes from health records library in line with Trust policy. Responsible for the asset register for Referrals and Bookings and Outpatients Reception, ensuring that it is up to date and accurate. Participates in delivering change projects in service improvement and patient experience. Takes responsibility for personal continuing professional development. The above indicates the main duties of the post which may be reviewed in the light of experience and developments within the service. Any review will be undertaken in conjunction with the post holder. Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to . The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Deputy Manager At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager To support and manage the staff to enable them to meet the needs of the children and young people To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints To work in partnership with other professionals to achieve optimum outcomes for young people To offer supervision and support to senior staff in line with National Minimum Standards Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities Assist with the recruitment and retention of staff including induction training for new staff into the home Supervision of new starters during their probationary period Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty Providing consultation and informal advice and support to staff in relation to day to day matters Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff Conduct management investigations when required Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care Clarifying expectations in relation to maintaining the Home in a clean and orderly condition Creating rotas which fit best with children's needs and which allow proper handovers between shifts Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager PERSON SPECIFICATION DEPUTY MANAGER Essential/ Desirable Qualifications Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Current driving license preferred but not essential Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effec
May 01, 2026
Full time
Deputy Manager At Cambian, we aim to become the provider of the best quality behavioural health services in the UK. We change people's lives through our passionate care and expert approach, raising their expectations, stabilising their conditions and enabling them to achieve their personal best. Main Purpose of the Job: To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputise in the absence of the Registered Manager To support and manage the staff to enable them to meet the needs of the children and young people To undertake direct work with Children and young people as appropriate. To be the responsible person in managing child protection concerns and complaints To work in partnership with other professionals to achieve optimum outcomes for young people To offer supervision and support to senior staff in line with National Minimum Standards Duties & Responsibilities To meet the needs of children through: Ensuring that each young person has an allocated key worker Ensuring that each member of staff is aware of each child's placement plan and their responsibilities for its implementation Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people Undertaking direct work with young people and acting as an appropriate role model Assist in developing systems in which young people are consulted about the quality of care they receive Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place Working in partnership with parents, carers and other professionals to safeguard and promote the welfare of young people Chairing children's meetings and facilitating consultation with young people generally Acting as an appropriate adult at PACE interviews New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. To manage a staff team through: Providing managerial control and direction in relation to staff duties and responsibilities Assist with the recruitment and retention of staff including induction training for new staff into the home Supervision of new starters during their probationary period Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to decision making Taking responsibility for planning shifts and ensuring their smooth running when on duty Providing consultation and informal advice and support to staff in relation to day to day matters Offering 1:1 supervision to staff in line with National Minimum Standards Identifying and progressing individual training and development needs of staff in the context of their personnel development plans Undertaking annual appraisal of staff Addressing issues in relation to conduct and competence of staff Conduct management investigations when required Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities. Contributing to team and staff meetings to facilitate good communication and staff development Ensuring staff work within the Homes policies, procedures and National Minimum Standards requirements To develop systems which ensure the effective allocation of resources through: Ensuring adequate staffing levels that meet the needs of the Home Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records Ensuring that company vehicles are clean and regularly maintained Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary To promote the efficient and effective operation of the Home through: Developing in consultation with young people and staff routines in relation to all aspects of child care Clarifying expectations in relation to maintaining the Home in a clean and orderly condition Creating rotas which fit best with children's needs and which allow proper handovers between shifts Ensuring that there are appropriate and adequate reporting and recording system in place to comply with National Minimum Standards Attending to all administration issues in relation to the Home and the provision of weekly management information reports for HQ General Responsibilities: To assist the Registered Manager in the implementation of all aspects of the Statement of Purpose Contribute to the devising, implementing and evaluation of changes with the involvement of front-line staff to continually improve services, systems and standards, in conjunction with the Registered Manager and the Senior Management team To deputise in the absence of the Registered Manager To drive company vehicles - subject to policies and procedures To work on a rota basis according to the needs of young people To ensure that resources are allocated appropriately and financial records are accurately maintained To receive supervision in line with National Minimum Standards and to take responsibility for personal development and progress of individual training needs To carry out all other reasonable tasks or directed by the Registered Manager PERSON SPECIFICATION DEPUTY MANAGER Essential/ Desirable Qualifications Secondary Education with good standard of literacy and numeracy NVQ 3 in caring for Children and Young People (or equivalent) Current driving license preferred but not essential Knowledge & Skills Knowledge of National Minimum StandardsAwareness of Equal Opportunities/ADP issuesKnowledge of the Children Act and other relevant legislationTeam Building SkillsSupervision SkillsAbility to manage teams effec
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
May 01, 2026
Full time
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
ABOUT THE ROLE As a Peripatetic Deputy General Manager (Clinical) at Barchester, you'll travel across your region to manage and develop the teams in various care homes, to help us deliver the high quality care and service we're known for. Working closely with the General Manager or hiring manager, you'll help implement action plans that make sure our resident's needs are met. Taking on leadership duties in the absence of the General Manager, you can expect to help with everything from care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Peripatetic Deputy General Manager (Clinical), you'll need to be a Registered Nurse (RGN/RMN) with current NMC registration and a teaching, mentoring or supervision qualification. Previous experience of working within a nursing home setting is essential and evidence of continual professional development is also required. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. You'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. Finally, due to the nature of this role, you must be flexible and willing to travel. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Tier 2 visa application fee for eligible nurses. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 8765
May 01, 2026
Full time
ABOUT THE ROLE As a Peripatetic Deputy General Manager (Clinical) at Barchester, you'll travel across your region to manage and develop the teams in various care homes, to help us deliver the high quality care and service we're known for. Working closely with the General Manager or hiring manager, you'll help implement action plans that make sure our resident's needs are met. Taking on leadership duties in the absence of the General Manager, you can expect to help with everything from care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Peripatetic Deputy General Manager (Clinical), you'll need to be a Registered Nurse (RGN/RMN) with current NMC registration and a teaching, mentoring or supervision qualification. Previous experience of working within a nursing home setting is essential and evidence of continual professional development is also required. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. You'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. Finally, due to the nature of this role, you must be flexible and willing to travel. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Tier 2 visa application fee for eligible nurses. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 8765
