Operations Manager Derby Manufacturing Bespoke Furniture for the Care Sector Salary: 70,000 - 80,000 (depending on experience) + benefits About the Company A well-established and growing UK manufacturer specialising in the design and production of high-quality, bespoke furniture for the care sector is seeking an experienced Operations Manager. The business creates environments that are safe, durable, and fit for purpose, and continues to expand its operations in line with increasing demand. Role Overview This is a senior leadership position with responsibility across manufacturing, supply chain, customer service, and delivery. You will oversee overall operational performance, ensuring products are delivered to specification, on time, and within target margins. The role requires strong leadership, a continuous improvement mindset, and the ability to drive efficiency across all operational functions. Key Responsibilities Lead both manufacturing sites to deliver products to specification, on time, and within gross profit targets Oversee production scheduling and capacity planning across a range of order types Drive quality, safety, and continuous improvement initiatives across all operations Monitor and reduce waste, rework, and downtime within manufacturing processes Oversee all delivery and installation operations, ensuring projects are executed in line with customer expectations Coordinate effectively with internal teams to ensure operational readiness, clear communication, and successful execution Ensure a high-performing and responsive customer service function Oversee order management from confirmation through to completion Implement effective escalation processes to protect and maintain customer relationships Ensure material availability and supplier performance support operational requirements Contribute to product development decisions from a manufacturability and cost perspective Strengthen supplier relationships and negotiate commercial terms where appropriate Report directly to senior leadership with clear, data-driven insights Own the operational budget and identify opportunities for cost efficiency Build and lead a high-performing, engaged team culture Lead and support cross-functional improvement initiatives as the business scales Requirements Proven experience in an operations leadership role within a manufacturing or production environment Strong understanding and practical application of lean manufacturing principles Experience managing and improving OTIF (On Time In Full) performance Commercially minded with a strong focus on margin, cost control, and operational efficiency Solid understanding of end-to-end production, supply chain, and delivery operations An effective leader with the ability to engage, challenge, and develop teams Hands-on, proactive, and solutions-oriented approach Experience within bespoke or made-to-order manufacturing is advantageous Benefits 70,000 - 80,000 depending on experience Car allowance Profit share bonus scheme Excellent, progressive working environment Why Apply? Opportunity to play a key leadership role in a growing business Broad scope with full operational responsibility Collaborative environment with strong growth ambitions Work within a sector that delivers meaningful impact IND25
Apr 24, 2026
Full time
Operations Manager Derby Manufacturing Bespoke Furniture for the Care Sector Salary: 70,000 - 80,000 (depending on experience) + benefits About the Company A well-established and growing UK manufacturer specialising in the design and production of high-quality, bespoke furniture for the care sector is seeking an experienced Operations Manager. The business creates environments that are safe, durable, and fit for purpose, and continues to expand its operations in line with increasing demand. Role Overview This is a senior leadership position with responsibility across manufacturing, supply chain, customer service, and delivery. You will oversee overall operational performance, ensuring products are delivered to specification, on time, and within target margins. The role requires strong leadership, a continuous improvement mindset, and the ability to drive efficiency across all operational functions. Key Responsibilities Lead both manufacturing sites to deliver products to specification, on time, and within gross profit targets Oversee production scheduling and capacity planning across a range of order types Drive quality, safety, and continuous improvement initiatives across all operations Monitor and reduce waste, rework, and downtime within manufacturing processes Oversee all delivery and installation operations, ensuring projects are executed in line with customer expectations Coordinate effectively with internal teams to ensure operational readiness, clear communication, and successful execution Ensure a high-performing and responsive customer service function Oversee order management from confirmation through to completion Implement effective escalation processes to protect and maintain customer relationships Ensure material availability and supplier performance support operational requirements Contribute to product development decisions from a manufacturability and cost perspective Strengthen supplier relationships and negotiate commercial terms where appropriate Report directly to senior leadership with clear, data-driven insights Own the operational budget and identify opportunities for cost efficiency Build and lead a high-performing, engaged team culture Lead and support cross-functional improvement initiatives as the business scales Requirements Proven experience in an operations leadership role within a manufacturing or production environment Strong understanding and practical application of lean manufacturing principles Experience managing and improving OTIF (On Time In Full) performance Commercially minded with a strong focus on margin, cost control, and operational efficiency Solid understanding of end-to-end production, supply chain, and delivery operations An effective leader with the ability to engage, challenge, and develop teams Hands-on, proactive, and solutions-oriented approach Experience within bespoke or made-to-order manufacturing is advantageous Benefits 70,000 - 80,000 depending on experience Car allowance Profit share bonus scheme Excellent, progressive working environment Why Apply? Opportunity to play a key leadership role in a growing business Broad scope with full operational responsibility Collaborative environment with strong growth ambitions Work within a sector that delivers meaningful impact IND25
HR Business Partner Ruislip (NW London)- Fully Office Based with UK wide Travel 50,000 + Benefits Are you a commercially minded HR professional who thrives in a fast-paced, people-focused environment? We're supporting a well-established, growing organisation in the restaurant sector to find an experienced HR Business Partner to help shape high-performing teams and drive impactful people strategies. This is a fantastic opportunity to partner closely with Operations and senior leaders, influencing change and making a real difference across a multisite business. This is a full time, permanent role which is fully office based. What you'll be doing: Partnering with the Business You'll work closely with Regional and District Managers, delivering key HR initiatives while coaching and developing leadership capability. You'll play an important role in organisational design, talent planning, and succession. Employee Relations Expertise You'll lead on complex ER cases, providing expert employment law advice and, where required, liaising with external legal partners. You'll support managers across performance, conduct, and absence matters. Talent & Employee Experience Supporting the full employee lifecycle, you'll help identify and develop talent while driving a positive and engaging employee experience. Training & Development You'll deliver training programmes, identify skills gaps, and ensure learning interventions are effective and aligned to business needs. Insight & Change You'll analyse HR data to identify trends and risks, providing valuable insights to support decision-making. You'll also support engagement initiatives, surveys, and wider people projects. What we're looking for: Proven experience in an HR Business Partner or similar role Strong employee relations and employment law knowledge Confident influencing and coaching managers at all levels A proactive, solutions-focused mindset CIPD level 5 or equivalent Experience in multi-site, retail, or hospitality environments (desirable) At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 24, 2026
Full time
HR Business Partner Ruislip (NW London)- Fully Office Based with UK wide Travel 50,000 + Benefits Are you a commercially minded HR professional who thrives in a fast-paced, people-focused environment? We're supporting a well-established, growing organisation in the restaurant sector to find an experienced HR Business Partner to help shape high-performing teams and drive impactful people strategies. This is a fantastic opportunity to partner closely with Operations and senior leaders, influencing change and making a real difference across a multisite business. This is a full time, permanent role which is fully office based. What you'll be doing: Partnering with the Business You'll work closely with Regional and District Managers, delivering key HR initiatives while coaching and developing leadership capability. You'll play an important role in organisational design, talent planning, and succession. Employee Relations Expertise You'll lead on complex ER cases, providing expert employment law advice and, where required, liaising with external legal partners. You'll support managers across performance, conduct, and absence matters. Talent & Employee Experience Supporting the full employee lifecycle, you'll help identify and develop talent while driving a positive and engaging employee experience. Training & Development You'll deliver training programmes, identify skills gaps, and ensure learning interventions are effective and aligned to business needs. Insight & Change You'll analyse HR data to identify trends and risks, providing valuable insights to support decision-making. You'll also support engagement initiatives, surveys, and wider people projects. What we're looking for: Proven experience in an HR Business Partner or similar role Strong employee relations and employment law knowledge Confident influencing and coaching managers at all levels A proactive, solutions-focused mindset CIPD level 5 or equivalent Experience in multi-site, retail, or hospitality environments (desirable) At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Are you an experienced Workshop Controller or a strong Senior Vehicle Technician, Workshop Supervisor, or Assistant Service Manager ready to step up? Our client a busy and well-established main dealer in Reading is looking for a capable Workshop Controller to take ownership of workshop performance, team management, and day-to-day operations click apply for full job details
Apr 24, 2026
Full time
Are you an experienced Workshop Controller or a strong Senior Vehicle Technician, Workshop Supervisor, or Assistant Service Manager ready to step up? Our client a busy and well-established main dealer in Reading is looking for a capable Workshop Controller to take ownership of workshop performance, team management, and day-to-day operations click apply for full job details
Summary: Are you a seasoned technical expert looking for a role where your expertise actually shapes the strategy of a department? Do you want to lead a dedicated team in a role and directly impact large-scale infrastructure projects and regulatory success? As our Senior Technical Lead within Developer Services, you'll step into a pivotal managerial role. You won't just be overseeing the day-to-day; you'll be the strategic lead for Self Lay, New Appointment and Variations (NAV), and requisition functions. This is an exciting opportunity to drive high-quality service delivery and ensure we stay ahead of industry averages for D-MEX. You'll manage a team of approximately eight direct reports, fostering an environment of continuous improvement and technical excellence. Whether you are an aspiring leader ready for your next big step or a technical specialist seeking complex, large-scale projects, this role offers the autonomy to implement sound engineering judgement and make a tangible impact on our water network. Water experience isn't necessary; as long as you have some strong knowledge around utilities and technical hands-on experience, we can teach the rest. You'll be based at our Snodland office, working Monday to Friday 8:30 - 17:00. This is a hybrid position, working 3 days in the office. Main Responsibilities Strategic Oversight: Devise and implement strategies to meet regulatory and ODI targets, ensuring an overall "level playing field" across all work streams. Team Leadership: Manage and performance-manage the wider Developer Services team to ensure efficiency and high-quality delivery. Technical Expertise: Provide specialist technical advice to the department and represent the company at industry forums and strategy working groups (e.g., WIPSAPS). Operational Management: Oversee monthly reports, including Capex targets, work volumes, and financial forecasting. Stakeholder Engagement: Liaise with customers and internal/external stakeholders to maintain the company's reputation and manage escalated complaints. Health & Safety: Ensure all technical designs and onsite standards adhere to health and safety regulations. Incident Support: During high-level incidents, you will be heavily involved with alternate water and network operations. What you'll need: Skills / Qualifications / Experience Technical Experience: A strong background in the technical and construction side of water networks, specifically in laying pipes and operating networks. Industry Knowledge: A solid understanding of industry standards, specifications, and the various NEC contracts. Leadership Skills: Experience in a managerial role with the ability to motivate a team and exercise sound judgement in pressurised situations. Safety Awareness: A strong understanding of CDM 2015 and its application to projects. Communication: Excellent report writing and oral communication skills, with the ability to influence at various levels. Requirements: A valid UK Driving Licence is essential for this fluid role. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £41,000
Apr 24, 2026
Full time
Summary: Are you a seasoned technical expert looking for a role where your expertise actually shapes the strategy of a department? Do you want to lead a dedicated team in a role and directly impact large-scale infrastructure projects and regulatory success? As our Senior Technical Lead within Developer Services, you'll step into a pivotal managerial role. You won't just be overseeing the day-to-day; you'll be the strategic lead for Self Lay, New Appointment and Variations (NAV), and requisition functions. This is an exciting opportunity to drive high-quality service delivery and ensure we stay ahead of industry averages for D-MEX. You'll manage a team of approximately eight direct reports, fostering an environment of continuous improvement and technical excellence. Whether you are an aspiring leader ready for your next big step or a technical specialist seeking complex, large-scale projects, this role offers the autonomy to implement sound engineering judgement and make a tangible impact on our water network. Water experience isn't necessary; as long as you have some strong knowledge around utilities and technical hands-on experience, we can teach the rest. You'll be based at our Snodland office, working Monday to Friday 8:30 - 17:00. This is a hybrid position, working 3 days in the office. Main Responsibilities Strategic Oversight: Devise and implement strategies to meet regulatory and ODI targets, ensuring an overall "level playing field" across all work streams. Team Leadership: Manage and performance-manage the wider Developer Services team to ensure efficiency and high-quality delivery. Technical Expertise: Provide specialist technical advice to the department and represent the company at industry forums and strategy working groups (e.g., WIPSAPS). Operational Management: Oversee monthly reports, including Capex targets, work volumes, and financial forecasting. Stakeholder Engagement: Liaise with customers and internal/external stakeholders to maintain the company's reputation and manage escalated complaints. Health & Safety: Ensure all technical designs and onsite standards adhere to health and safety regulations. Incident Support: During high-level incidents, you will be heavily involved with alternate water and network operations. What you'll need: Skills / Qualifications / Experience Technical Experience: A strong background in the technical and construction side of water networks, specifically in laying pipes and operating networks. Industry Knowledge: A solid understanding of industry standards, specifications, and the various NEC contracts. Leadership Skills: Experience in a managerial role with the ability to motivate a team and exercise sound judgement in pressurised situations. Safety Awareness: A strong understanding of CDM 2015 and its application to projects. Communication: Excellent report writing and oral communication skills, with the ability to influence at various levels. Requirements: A valid UK Driving Licence is essential for this fluid role. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £41,000
Database Manager 35,000 pro rata salary Term Time + Key Results Periods 8:00am - 5:00pm Monday to Friday Be the systems expert at the heart of a leading independent school. We are resourcing for a skilled, proactive and highly organised Database Manager to take ownership of Management Information System (iSAMS) and associated data platforms. This is a rare opportunity to step into a broad, high-impact role that sits at the centre of both IT operations and educational delivery. You will ensure the smooth running of the school's key academic and operational systems, supporting staff, students, parents and senior leaders across the whole organisation. If you enjoy solving problems, improving processes, working with data and becoming the trusted "go-to" expert for systems, we would like to hear from you. The Role Reporting across operational and academic functions, you will manage and develop multiple school-wide systems, with responsibility for data accuracy, reporting, examinations support, timetabling processes, parent-facing systems and platform integrations. This is a hands-on role combining technical systems management, stakeholder support and continuous improvement. Key Responsibilities MIS & Systems Management Lead the day-to-day management, maintenance and optimisation of iSAMS and connected platforms Ensure system integrity, performance, security and usability Manage user permissions, access controls and documentation Support integrations with third-party systems including School Cloud, CPOMS, SOCS and other school platforms Oversee year-end rollover processes, timetable imports and annual setup cycles Data, Reporting & Analysis Maintain accurate and secure school-wide data records Produce reports and dashboards for Senior Leadership, Governors and Heads of Department using SQL and SSRS Support assessment cycles, academic reporting and parent communications Manage data imports including admissions, attainment and examination data Complete statutory returns including School Census requirements Examinations & Academic Operations Manage examination entries, results imports and release-day processes for GCSE and A Level results Support timetabling imports and curriculum scheduling cycles Assist with exam venue setup, concessions data and student results processing Parent & Staff Support Manage parent portal access and parent-facing systems Set up and support Parents' Evening booking systems Provide training, guidance and troubleshooting for staff and parents Act as a key point of contact for systems queries across the school Continuous Improvement Identify opportunities to streamline workflows and improve efficiency Reduce duplication across systems and improve data consistency Support future enhancements and smarter use of digital platforms About You Candidates whose experience is from within schools, higher education, IT systems, healthcare or other complex data-driven environments, will be reviewed favourably. Essential Skills & Experience Strong experience managing SQL databases, SSRS and reporting tools Experience administering MIS, ERP or other business-critical database systems Strong analytical skills with excellent attention to detail Ability to manage multiple priorities and deadlines Excellent communication skills with confidence supporting non-technical users A calm, dependable approach under pressure, especially during key reporting or results periods Ability to work independently and take ownership of critical systems Desirable Experience with iSAMS or another school MIS Education sector experience (independent or state sector) Knowledge of DfE Census or education reporting cycles API integration or SharePoint experience New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Apr 24, 2026
Full time
Database Manager 35,000 pro rata salary Term Time + Key Results Periods 8:00am - 5:00pm Monday to Friday Be the systems expert at the heart of a leading independent school. We are resourcing for a skilled, proactive and highly organised Database Manager to take ownership of Management Information System (iSAMS) and associated data platforms. This is a rare opportunity to step into a broad, high-impact role that sits at the centre of both IT operations and educational delivery. You will ensure the smooth running of the school's key academic and operational systems, supporting staff, students, parents and senior leaders across the whole organisation. If you enjoy solving problems, improving processes, working with data and becoming the trusted "go-to" expert for systems, we would like to hear from you. The Role Reporting across operational and academic functions, you will manage and develop multiple school-wide systems, with responsibility for data accuracy, reporting, examinations support, timetabling processes, parent-facing systems and platform integrations. This is a hands-on role combining technical systems management, stakeholder support and continuous improvement. Key Responsibilities MIS & Systems Management Lead the day-to-day management, maintenance and optimisation of iSAMS and connected platforms Ensure system integrity, performance, security and usability Manage user permissions, access controls and documentation Support integrations with third-party systems including School Cloud, CPOMS, SOCS and other school platforms Oversee year-end rollover processes, timetable imports and annual setup cycles Data, Reporting & Analysis Maintain accurate and secure school-wide data records Produce reports and dashboards for Senior Leadership, Governors and Heads of Department using SQL and SSRS Support assessment cycles, academic reporting and parent communications Manage data imports including admissions, attainment and examination data Complete statutory returns including School Census requirements Examinations & Academic Operations Manage examination entries, results imports and release-day processes for GCSE and A Level results Support timetabling imports and curriculum scheduling cycles Assist with exam venue setup, concessions data and student results processing Parent & Staff Support Manage parent portal access and parent-facing systems Set up and support Parents' Evening booking systems Provide training, guidance and troubleshooting for staff and parents Act as a key point of contact for systems queries across the school Continuous Improvement Identify opportunities to streamline workflows and improve efficiency Reduce duplication across systems and improve data consistency Support future enhancements and smarter use of digital platforms About You Candidates whose experience is from within schools, higher education, IT systems, healthcare or other complex data-driven environments, will be reviewed favourably. Essential Skills & Experience Strong experience managing SQL databases, SSRS and reporting tools Experience administering MIS, ERP or other business-critical database systems Strong analytical skills with excellent attention to detail Ability to manage multiple priorities and deadlines Excellent communication skills with confidence supporting non-technical users A calm, dependable approach under pressure, especially during key reporting or results periods Ability to work independently and take ownership of critical systems Desirable Experience with iSAMS or another school MIS Education sector experience (independent or state sector) Knowledge of DfE Census or education reporting cycles API integration or SharePoint experience New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 24, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Our client, a well-established residential construction company specialising in new-build housing developments, is seeking a hands-on Finance Manager to take ownership of the finance function. This is a key role within a small team, managing one direct report and remaining closely involved in day-to-day transactional activity. This opportunity would suit an experienced Finance Manager, Accounts Manager, or Senior Accounts Manager looking for a stable, long-term role within a growing housebuilder. The Ideal Candidate Finance Manager / Accounts Manager You will bring a strong background in finance and accounting, ideally gained within a construction, engineering, or contracting environment. The successful Finance Manager or Accounts Manager will be confident using Sage, comfortable working independently, and capable of managing the full finance cycle with minimal supervision. This is a practical, sleeves-rolled-up position suited to an Accounts Manager or Finance Manager who enjoys involvement across bookkeeping, payroll, management reporting, and cash flow forecasting. The Role Finance Manager / Accounts Manager As Finance Manager, you will oversee all financial operations for the business, ensuring accurate reporting, statutory compliance, and strong financial controls. Working closely with directors, site teams, and external accountants, the Accounts Manager will play a pivotal role in supporting commercial decisions and maintaining visibility across projects and developments. Key Responsibilities of the Finance Manager / Accounts Manager Managing day-to-day bookkeeping and accounting using Sage 50 Accounts Professional. Processing payroll via Sage Payroll, including PAYE, NI and pension submissions. Preparing and submitting VAT and CIS returns in line with HMRC regulations. Producing monthly management accounts, including P&L and balance sheets. Preparing and monitoring cash-flow forecasts to support business planning. Managing supplier payments, subcontractor accounts, customer invoicing and reconciliations. Liaising with external accountants for year-end accounts and audits. Maintaining control over accruals, prepayments and general ledger accuracy. Ensuring statutory and regulatory compliance across the finance function. Finance Manager / Accounts Manager Requirements AAT Level 4, ACCA or CIMA (part-qualified or qualified by experience). 5 8 years experience as a Finance Manager, Accounts Manager, or Senior Accounts professional. Strong working knowledge of Sage 50 Accounts and Payroll. Excellent understanding of VAT, CIS, payroll and HMRC compliance. Highly organised, detail-focused and capable of working autonomously. Proactive, dependable and comfortable owning the full finance function. If you are currently working as a Finance Manager, Accounts Manager, or Senior Accounts Manager within construction, engineering or new homes and are seeking your next long-term opportunity, we would love to hear from you.
Apr 24, 2026
Full time
Our client, a well-established residential construction company specialising in new-build housing developments, is seeking a hands-on Finance Manager to take ownership of the finance function. This is a key role within a small team, managing one direct report and remaining closely involved in day-to-day transactional activity. This opportunity would suit an experienced Finance Manager, Accounts Manager, or Senior Accounts Manager looking for a stable, long-term role within a growing housebuilder. The Ideal Candidate Finance Manager / Accounts Manager You will bring a strong background in finance and accounting, ideally gained within a construction, engineering, or contracting environment. The successful Finance Manager or Accounts Manager will be confident using Sage, comfortable working independently, and capable of managing the full finance cycle with minimal supervision. This is a practical, sleeves-rolled-up position suited to an Accounts Manager or Finance Manager who enjoys involvement across bookkeeping, payroll, management reporting, and cash flow forecasting. The Role Finance Manager / Accounts Manager As Finance Manager, you will oversee all financial operations for the business, ensuring accurate reporting, statutory compliance, and strong financial controls. Working closely with directors, site teams, and external accountants, the Accounts Manager will play a pivotal role in supporting commercial decisions and maintaining visibility across projects and developments. Key Responsibilities of the Finance Manager / Accounts Manager Managing day-to-day bookkeeping and accounting using Sage 50 Accounts Professional. Processing payroll via Sage Payroll, including PAYE, NI and pension submissions. Preparing and submitting VAT and CIS returns in line with HMRC regulations. Producing monthly management accounts, including P&L and balance sheets. Preparing and monitoring cash-flow forecasts to support business planning. Managing supplier payments, subcontractor accounts, customer invoicing and reconciliations. Liaising with external accountants for year-end accounts and audits. Maintaining control over accruals, prepayments and general ledger accuracy. Ensuring statutory and regulatory compliance across the finance function. Finance Manager / Accounts Manager Requirements AAT Level 4, ACCA or CIMA (part-qualified or qualified by experience). 5 8 years experience as a Finance Manager, Accounts Manager, or Senior Accounts professional. Strong working knowledge of Sage 50 Accounts and Payroll. Excellent understanding of VAT, CIS, payroll and HMRC compliance. Highly organised, detail-focused and capable of working autonomously. Proactive, dependable and comfortable owning the full finance function. If you are currently working as a Finance Manager, Accounts Manager, or Senior Accounts Manager within construction, engineering or new homes and are seeking your next long-term opportunity, we would love to hear from you.
Honeycomb are pleased to be working alongside a reputable and long-standing property management firm to recruit for a Property Manager to join their expanding Belfast team. This is an excellent opportunity for someone looking to take their first step into the property sector, with full training provided. There is also scope for an experienced Property Manager to come in and make an immediate impact. The Job Are you looking to start or further develop your career in property management? In this role, you will play a key part in overseeing a varied portfolio of properties, ensuring a high standard of service is delivered to clients while maintaining smooth day-to-day operations. For those entering the industry, a structured 12-month training programme will be provided to support your development. Key Responsibilities Build strong relationships with new and existing property owners, outlining services and managing expectations Assist with preparing and managing budgets, ensuring accurate billing and financial records Manage phone, email, and written communication professionally, and attend meetings and AGMs where required Ensure all properties meet relevant HSE standards and maintain accurate, up-to-date documentation Coordinate with contractors, issue work orders, agree costs, and monitor performance to ensure quality standards are met Carry out routine property inspections and maintain detailed reports of findings and actions Your Package/Benefits Salary banding will differ depending on experience: Candidates with no prior property experience: £27,000 - £30,000 Candidates with previous property management experience: £30,000 - £34,000 Excellent opportunity to join a growing and well-regarded property company 20 days holiday + 5 statutory days + additional day off for your birthday Pension scheme Hybrid working available after successful probation (1 day from home) Monday to Thursday 9am - 5pm with 1 hour lunch Friday 9am - 4:30pm with 30 minutes lunch The Person A minimum of 1 year's experience in a customer-facing or client-focused role Full, valid driving licence Previous experience dealing with complaints (desirable) Strong organisational skills with excellent attention to detail Keen interest in developing a career within property management Confident communication skills, both written and verbal Ability to manage workload, prioritise tasks, and meet deadlines Proactive, resilient, and hardworking approach To discuss this opportunity in confidence, please send your up-to-date CV via the link provided or contact Caoimhe Fairfield at Honeycomb on . If you require any adjustments or support at any stage of the recruitment process, please let us know and we will be happy to assist. Honeycomb is committed to promoting equality of opportunity for all. If this role isn't quite right for you, we may have other suitable opportunities available. Please visit Honeycomb to view our current vacancies.
Apr 24, 2026
Full time
Honeycomb are pleased to be working alongside a reputable and long-standing property management firm to recruit for a Property Manager to join their expanding Belfast team. This is an excellent opportunity for someone looking to take their first step into the property sector, with full training provided. There is also scope for an experienced Property Manager to come in and make an immediate impact. The Job Are you looking to start or further develop your career in property management? In this role, you will play a key part in overseeing a varied portfolio of properties, ensuring a high standard of service is delivered to clients while maintaining smooth day-to-day operations. For those entering the industry, a structured 12-month training programme will be provided to support your development. Key Responsibilities Build strong relationships with new and existing property owners, outlining services and managing expectations Assist with preparing and managing budgets, ensuring accurate billing and financial records Manage phone, email, and written communication professionally, and attend meetings and AGMs where required Ensure all properties meet relevant HSE standards and maintain accurate, up-to-date documentation Coordinate with contractors, issue work orders, agree costs, and monitor performance to ensure quality standards are met Carry out routine property inspections and maintain detailed reports of findings and actions Your Package/Benefits Salary banding will differ depending on experience: Candidates with no prior property experience: £27,000 - £30,000 Candidates with previous property management experience: £30,000 - £34,000 Excellent opportunity to join a growing and well-regarded property company 20 days holiday + 5 statutory days + additional day off for your birthday Pension scheme Hybrid working available after successful probation (1 day from home) Monday to Thursday 9am - 5pm with 1 hour lunch Friday 9am - 4:30pm with 30 minutes lunch The Person A minimum of 1 year's experience in a customer-facing or client-focused role Full, valid driving licence Previous experience dealing with complaints (desirable) Strong organisational skills with excellent attention to detail Keen interest in developing a career within property management Confident communication skills, both written and verbal Ability to manage workload, prioritise tasks, and meet deadlines Proactive, resilient, and hardworking approach To discuss this opportunity in confidence, please send your up-to-date CV via the link provided or contact Caoimhe Fairfield at Honeycomb on . If you require any adjustments or support at any stage of the recruitment process, please let us know and we will be happy to assist. Honeycomb is committed to promoting equality of opportunity for all. If this role isn't quite right for you, we may have other suitable opportunities available. Please visit Honeycomb to view our current vacancies.
Area General Manager South London £80,000 £90,000 + Package We are seeking an experienced and driven Area General Manager to lead operations across a portfolio of contracts in South London for a leading energy and facilities services organisation. This is a senior leadership role with full responsibility for operational delivery, financial performance, and client relationships across multiple sites. The Role As Area General Manager, you will take ownership of a diverse contract portfolio, ensuring high-quality service delivery while driving profitability and growth. Key Responsibilities Lead and manage multiple contracts across the region Take full P&L responsibility , ensuring financial targets are met or exceeded Deliver operational excellence across all services, maintaining high compliance and safety standards Build and maintain strong relationships with key clients and stakeholders Identify opportunities for business growth, contract expansion, and efficiency improvements Provide strong leadership to operational teams, developing talent and driving performance Act as the senior escalation point for operational and commercial issues About You Proven experience in a senior operations or general management role Strong leadership skills with the ability to inspire and develop teams Demonstrable P&L management experience Experience managing multiple contracts within facilities management, energy services, or a related sector Commercially astute with a track record of improving performance and profitability Excellent stakeholder and client management skills What s on Offer Competitive salary of £80,000 £90,000 Attractive benefits package (bonus, car allowance, pension, and more) Opportunity to work with a growing and forward-thinking organisation Career progression into senior leadership roles If you re a commercially focused leader looking to take the next step in your career, we d love to hear from you.
Apr 24, 2026
Full time
Area General Manager South London £80,000 £90,000 + Package We are seeking an experienced and driven Area General Manager to lead operations across a portfolio of contracts in South London for a leading energy and facilities services organisation. This is a senior leadership role with full responsibility for operational delivery, financial performance, and client relationships across multiple sites. The Role As Area General Manager, you will take ownership of a diverse contract portfolio, ensuring high-quality service delivery while driving profitability and growth. Key Responsibilities Lead and manage multiple contracts across the region Take full P&L responsibility , ensuring financial targets are met or exceeded Deliver operational excellence across all services, maintaining high compliance and safety standards Build and maintain strong relationships with key clients and stakeholders Identify opportunities for business growth, contract expansion, and efficiency improvements Provide strong leadership to operational teams, developing talent and driving performance Act as the senior escalation point for operational and commercial issues About You Proven experience in a senior operations or general management role Strong leadership skills with the ability to inspire and develop teams Demonstrable P&L management experience Experience managing multiple contracts within facilities management, energy services, or a related sector Commercially astute with a track record of improving performance and profitability Excellent stakeholder and client management skills What s on Offer Competitive salary of £80,000 £90,000 Attractive benefits package (bonus, car allowance, pension, and more) Opportunity to work with a growing and forward-thinking organisation Career progression into senior leadership roles If you re a commercially focused leader looking to take the next step in your career, we d love to hear from you.
Job Title: Working Supervisor / Foreman (Joinery Background Essential) Location: Didcot, OX11 Start Date: 8th April Duration: 3 4 Weeks Rate: Negotiable Job Overview: We are currently seeking an experienced Working Supervisor / Foreman to oversee fit out and refurbishment works on a café project in Didcot. This is a hands-on role requiring both supervisory experience and the ability to work on the tools when required. Key Responsibilities: Supervising day-to-day site operations Overseeing fit out and refurbishment works Coordinating trades and ensuring works are completed to programme Maintaining high standards of health & safety Ensuring quality of workmanship on site Liaising with Project Manager and subcontractors Requirements: Proven experience as a Working Supervisor / Foreman Must have a joinery background Ability to read drawings and manage site activities Strong leadership and communication skills Valid CSCS, First Aid and SSSTS or SMSTS What s on Offer: Competitive day rate (negotiable) Immediate start available Short-term project with potential for future work If you meet the above criteria and are available to start on the 8th April, please apply now or get in touch for more information.
Apr 24, 2026
Contractor
Job Title: Working Supervisor / Foreman (Joinery Background Essential) Location: Didcot, OX11 Start Date: 8th April Duration: 3 4 Weeks Rate: Negotiable Job Overview: We are currently seeking an experienced Working Supervisor / Foreman to oversee fit out and refurbishment works on a café project in Didcot. This is a hands-on role requiring both supervisory experience and the ability to work on the tools when required. Key Responsibilities: Supervising day-to-day site operations Overseeing fit out and refurbishment works Coordinating trades and ensuring works are completed to programme Maintaining high standards of health & safety Ensuring quality of workmanship on site Liaising with Project Manager and subcontractors Requirements: Proven experience as a Working Supervisor / Foreman Must have a joinery background Ability to read drawings and manage site activities Strong leadership and communication skills Valid CSCS, First Aid and SSSTS or SMSTS What s on Offer: Competitive day rate (negotiable) Immediate start available Short-term project with potential for future work If you meet the above criteria and are available to start on the 8th April, please apply now or get in touch for more information.
Arthur J. Gallagher & Co. (AJG)
Edinburgh, Midlothian
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 24, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Operations Manager London - Hybrid working 65,000 - 75,000 + benefits The Opportunity Viqu Energy are working with a growing independent B2B energy supplier supporting industrial and commercial customers with gas, electricity, and Net Zero solutions. We're supporting them to find a Settlements Manager to lead a key function within the business. This is a high-ownership role where you'll influence settlement performance, reporting, and process improvement as the company grows. The Role You will lead an experienced team delivering accurate and timely settlement across a growing portfolio. You'll strengthen controls, enhance reporting, and drive continuous improvement across settlement and metering activities. You will work closely with stakeholders to understand and communicate the financial impact of settlement performance and prioritise change. Key Responsibilities Own settlement performance, ensuring delivery to industry timescales and controls. Lead, coach, and develop a team of analysts. Oversee read performance from acquisition through to settlement. Maintain reporting and dashboards to identify trends and improvements. Partner with Finance on settlement variances, risks, and impacts. Improve processes, controls, and automation. Act as escalation point for complex issues and coordinate resolution About You Experience leading settlements, metering, or billing teams in the UK energy market. Able to translate operational activity into financial impact and risk. Track record of process improvement and data-led change. Confident leader with strong stakeholder management skills. Analytical with strong Excel and data handling skills. Why Apply? High-impact role with real ownership. Opportunity to shape processes in a growing business. Collaborative environment with competitive salary and benefits. Sound good? Send your CV to Lily at Viqu Energy today.
Apr 24, 2026
Full time
Operations Manager London - Hybrid working 65,000 - 75,000 + benefits The Opportunity Viqu Energy are working with a growing independent B2B energy supplier supporting industrial and commercial customers with gas, electricity, and Net Zero solutions. We're supporting them to find a Settlements Manager to lead a key function within the business. This is a high-ownership role where you'll influence settlement performance, reporting, and process improvement as the company grows. The Role You will lead an experienced team delivering accurate and timely settlement across a growing portfolio. You'll strengthen controls, enhance reporting, and drive continuous improvement across settlement and metering activities. You will work closely with stakeholders to understand and communicate the financial impact of settlement performance and prioritise change. Key Responsibilities Own settlement performance, ensuring delivery to industry timescales and controls. Lead, coach, and develop a team of analysts. Oversee read performance from acquisition through to settlement. Maintain reporting and dashboards to identify trends and improvements. Partner with Finance on settlement variances, risks, and impacts. Improve processes, controls, and automation. Act as escalation point for complex issues and coordinate resolution About You Experience leading settlements, metering, or billing teams in the UK energy market. Able to translate operational activity into financial impact and risk. Track record of process improvement and data-led change. Confident leader with strong stakeholder management skills. Analytical with strong Excel and data handling skills. Why Apply? High-impact role with real ownership. Opportunity to shape processes in a growing business. Collaborative environment with competitive salary and benefits. Sound good? Send your CV to Lily at Viqu Energy today.
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
Apr 24, 2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
Pricing Manager page is loaded Pricing Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Personal Lines Pricing Manager Reporting to: Personal Lines Pricing & Analytics Director Contract: Full time Hybrid working About DUAL UK Personal Lines DUAL UK Personal Lines is the specialist motor and home underwriting business within DUAL Group, operating through the KGM, Eridge and Aurum brands in motor, and the Magenta brand in non-standard home insurance. With over 60-years of heritage, our business now writes over £300m GWP annually, across a broad portfolio of specialist consumer and commercial motor and home products.Our business has achieved steady growth in recent years by combining fast, friendly and flexible service with deep underwriting expertise and strong distribution relationships. This approach has been recognised via recent industry awards, including both the UK Broker Choice and Insurance Times MGA of the Year and a five-star rating in the Insurance Times Broker survey for 4 years in a row. The Opportunity We are now seeking a Personal Lines Pricing Manager to join our business. This is a newly-created role, which will sit within a newly-created Pricing & Analytics team. The team brings together existing pricing activity from across the business to create a focused centre of excellence. With significantly increased investment into Pricing & Analytics, the new team will be at the heart of enabling of our continued business success over coming years. Role purpose The Personal Lines Pricing Manager is a senior technical pricing role responsible for the design, deployment and ongoing optimisation of pricing strategies within DUAL UK's Personal Lines portfolio. The role is hands-on and commercially embedded, working closely with Underwriting, DUAL Actuarial (reserving) and Claims colleagues to ensure pricing strategy and execution is competitive, compliant, aligned to commercial objectives and tuned to the diverse needs of the specialist product lines within our portfolio. Key responsibilities Pricing strategy & execution + Develop and optimise pricing strategies for Personal Lines products, with a primary focus on Motor lines + Translate underwriting appetite and portfolio objectives into effective pricing actions + Contribute across the end-to-end pricing lifecycle from analysis to deployment and monitoring + Balance risk, profitability, competitiveness and growth objectives Pricing models & tools + Design, enhance and maintain pricing models and rating structures + Calibrate rating factors in response to experience and market movement + Support development of pricing tools, automation and MI + Contribute to advancing pricing capability over time Performance monitoring & insight + Develop and maintain pricing MI and rate monitoring + Analyse pricing performance by product, segment and channel + Contribute to business planning and portfolio reviews Stakeholder partnership + Act as key pricing contact for Underwriting teams + Provide expert pricing input and constructive challenge + Collaborate with Actuarial (reserving), Claims, Operations and Technology as needed + Communicate recommendations clearly to senior stakeholders Governance & compliance + Ensure pricing complies with regulatory and internal governance standards + Support pricing governance forums and audits + Maintain strong documentation and change control Candidate requirements Strong experience in UK Personal Lines pricing + Motor experience is essential + Experience of specialist motor lines is an advantage + Additional home pricing experience is an advantage. Proven hands-on capability in pricing model development and rate optimisation Excellent numerical and analytical skills, and commercial mindset Strong interpersonal, stakeholder management and communication / presentation skills with the ability to influence cross-functional teams and senior stakeholders Familiarity with range of pricing tools such from Radar/Emblem to R, Python and Excel Degree-level qualification in a numerate discipline Evidence of ability and appetite to succeed in a fast-paced, rapidly evolving growth business.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Apr 24, 2026
Full time
Pricing Manager page is loaded Pricing Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Personal Lines Pricing Manager Reporting to: Personal Lines Pricing & Analytics Director Contract: Full time Hybrid working About DUAL UK Personal Lines DUAL UK Personal Lines is the specialist motor and home underwriting business within DUAL Group, operating through the KGM, Eridge and Aurum brands in motor, and the Magenta brand in non-standard home insurance. With over 60-years of heritage, our business now writes over £300m GWP annually, across a broad portfolio of specialist consumer and commercial motor and home products.Our business has achieved steady growth in recent years by combining fast, friendly and flexible service with deep underwriting expertise and strong distribution relationships. This approach has been recognised via recent industry awards, including both the UK Broker Choice and Insurance Times MGA of the Year and a five-star rating in the Insurance Times Broker survey for 4 years in a row. The Opportunity We are now seeking a Personal Lines Pricing Manager to join our business. This is a newly-created role, which will sit within a newly-created Pricing & Analytics team. The team brings together existing pricing activity from across the business to create a focused centre of excellence. With significantly increased investment into Pricing & Analytics, the new team will be at the heart of enabling of our continued business success over coming years. Role purpose The Personal Lines Pricing Manager is a senior technical pricing role responsible for the design, deployment and ongoing optimisation of pricing strategies within DUAL UK's Personal Lines portfolio. The role is hands-on and commercially embedded, working closely with Underwriting, DUAL Actuarial (reserving) and Claims colleagues to ensure pricing strategy and execution is competitive, compliant, aligned to commercial objectives and tuned to the diverse needs of the specialist product lines within our portfolio. Key responsibilities Pricing strategy & execution + Develop and optimise pricing strategies for Personal Lines products, with a primary focus on Motor lines + Translate underwriting appetite and portfolio objectives into effective pricing actions + Contribute across the end-to-end pricing lifecycle from analysis to deployment and monitoring + Balance risk, profitability, competitiveness and growth objectives Pricing models & tools + Design, enhance and maintain pricing models and rating structures + Calibrate rating factors in response to experience and market movement + Support development of pricing tools, automation and MI + Contribute to advancing pricing capability over time Performance monitoring & insight + Develop and maintain pricing MI and rate monitoring + Analyse pricing performance by product, segment and channel + Contribute to business planning and portfolio reviews Stakeholder partnership + Act as key pricing contact for Underwriting teams + Provide expert pricing input and constructive challenge + Collaborate with Actuarial (reserving), Claims, Operations and Technology as needed + Communicate recommendations clearly to senior stakeholders Governance & compliance + Ensure pricing complies with regulatory and internal governance standards + Support pricing governance forums and audits + Maintain strong documentation and change control Candidate requirements Strong experience in UK Personal Lines pricing + Motor experience is essential + Experience of specialist motor lines is an advantage + Additional home pricing experience is an advantage. Proven hands-on capability in pricing model development and rate optimisation Excellent numerical and analytical skills, and commercial mindset Strong interpersonal, stakeholder management and communication / presentation skills with the ability to influence cross-functional teams and senior stakeholders Familiarity with range of pricing tools such from Radar/Emblem to R, Python and Excel Degree-level qualification in a numerate discipline Evidence of ability and appetite to succeed in a fast-paced, rapidly evolving growth business.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Job Reference: WR86378 - Block Manager - Property Management Location: Hastings, TN38 Position: Permanent - Full Time Overview Experienced Block Manager required to oversee a property portfolio in the Hastings area, handling client relationships, compliance, budgets and maintenance while delivering excellent service and ensuring smooth day to day management operations. Key Responsibilities Managing a portfolio of residential blocks and developments Handling Section 20 Notices and ensuring compliance with legislation Preparing and managing service charge budgets and accounts Organising and attending AGMs and resident meetings Liaising with leaseholders, clients, contractors, and stakeholders Arranging maintenance, repairs, and property inspections Overseeing contractors and ensuring works are completed to standard Maintaining accurate records and completing general administration Delivering high levels of customer service at all times Skills & Experience Previous experience in Block Property Management is essential Strong knowledge of residential and commercial leasehold management Experience administering Section 20 Notices ARLA, IRPM or RICS qualification preferred Excellent communication and customer service skills Highly organised with the ability to prioritise workload Calm and professional approach in a busy environment Strong relationship building and interpersonal skills A team player with a positive and proactive attitude Willingness to stay updated with industry legislation and training Full UK driving licence and access to a vehicle Benefits Competitive salary package 5 day working week Supportive and friendly working environment Opportunities for career progression Ongoing training and development Your Next Step If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR86378. Application Information Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely to be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Apr 24, 2026
Full time
Job Reference: WR86378 - Block Manager - Property Management Location: Hastings, TN38 Position: Permanent - Full Time Overview Experienced Block Manager required to oversee a property portfolio in the Hastings area, handling client relationships, compliance, budgets and maintenance while delivering excellent service and ensuring smooth day to day management operations. Key Responsibilities Managing a portfolio of residential blocks and developments Handling Section 20 Notices and ensuring compliance with legislation Preparing and managing service charge budgets and accounts Organising and attending AGMs and resident meetings Liaising with leaseholders, clients, contractors, and stakeholders Arranging maintenance, repairs, and property inspections Overseeing contractors and ensuring works are completed to standard Maintaining accurate records and completing general administration Delivering high levels of customer service at all times Skills & Experience Previous experience in Block Property Management is essential Strong knowledge of residential and commercial leasehold management Experience administering Section 20 Notices ARLA, IRPM or RICS qualification preferred Excellent communication and customer service skills Highly organised with the ability to prioritise workload Calm and professional approach in a busy environment Strong relationship building and interpersonal skills A team player with a positive and proactive attitude Willingness to stay updated with industry legislation and training Full UK driving licence and access to a vehicle Benefits Competitive salary package 5 day working week Supportive and friendly working environment Opportunities for career progression Ongoing training and development Your Next Step If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR86378. Application Information Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely to be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 16 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Thurs: Fri: Evenings Sat: Evenings Sun: Evenings Please note: This role is contracted to weeks per year Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1704/(phone number removed)/(phone number removed)/R/STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 24, 2026
Full time
We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 16 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Thurs: Fri: Evenings Sat: Evenings Sun: Evenings Please note: This role is contracted to weeks per year Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1704/(phone number removed)/(phone number removed)/R/STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
My client in Greater London are looking to appoint a talented IT Security Manager on a Contract basis. As the strategic lead for technology security, you will be responsible for safeguarding the council's IT applications and digital services. Working across the council and with external partners, you will provide expert guidance on security risk, data privacy, and governance. You will also evaluate new technologies, suppliers, and projects to ensure robust security standards are embedded from the outset. What's on offer: Salary: 600 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the development and delivery of the Council's IT Security Strategy, establishing a clear roadmap for continuous improvement Ensure the security of IT operations and infrastructure through monitoring, alerting, and log analysis Develop and maintain security governance frameworks, policies, and standards Lead on IT audits, ensuring findings and recommendations are effectively implemented About you: You will have the following experiences: Extensive experience in a similar role Extensive knowledge of IT security, information governance, and relevant legislation within a local authority or public sector environment Strong understanding of frameworks such as PSN, CAF, ICO requirements, and wider compliance standards Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM
Apr 24, 2026
Contractor
My client in Greater London are looking to appoint a talented IT Security Manager on a Contract basis. As the strategic lead for technology security, you will be responsible for safeguarding the council's IT applications and digital services. Working across the council and with external partners, you will provide expert guidance on security risk, data privacy, and governance. You will also evaluate new technologies, suppliers, and projects to ensure robust security standards are embedded from the outset. What's on offer: Salary: 600 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the development and delivery of the Council's IT Security Strategy, establishing a clear roadmap for continuous improvement Ensure the security of IT operations and infrastructure through monitoring, alerting, and log analysis Develop and maintain security governance frameworks, policies, and standards Lead on IT audits, ensuring findings and recommendations are effectively implemented About you: You will have the following experiences: Extensive experience in a similar role Extensive knowledge of IT security, information governance, and relevant legislation within a local authority or public sector environment Strong understanding of frameworks such as PSN, CAF, ICO requirements, and wider compliance standards Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM
A well-established SME operating in the construction sector is seeking an experienced and proactive Finance Manager to join their team based in Brighouse. This is a key appointment and represents the No.1 finance role on site, responsible for overseeing all day-to-day financial operations. Reporting directly to the Managing Director, with a dotted line to Group Finance, the successful candidate will play a critical role in ensuring robust financial control and reporting across the business. The role will also contribute to strategic planning and business decision-making, providing valuable financial insight to support growth and operational efficiency. Key Responsibilities: Full responsibility for the day-to-day finance function, including transactional processing, month-end and year-end close. Preparation of management accounts, financial reports, and variance analysis. Cash flow forecasting and management. Budget preparation, monitoring and reforecasting. VAT returns, CIS returns and statutory compliance. Liaison with external auditors and other stakeholders. Working closely with the Managing Director and wider management team to support strategic business initiatives. Requirements: A qualified or QBE finance professional, ideally with experience within an SME environment. Experience in Microsoft Dynamics (NAV) or similar ERP/accounting systems would be an advantage but not essential. Strong attention to detail, excellent organisational skills, and a hands-on approach. Confident communicator, capable of engaging with stakeholders at all levels. This is an excellent opportunity for a motivated individual to take ownership of the finance function within a dynamic and supportive business. The role offers variety, autonomy, and the chance to make a real impact. If you are interested in this Finance Manager opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Apr 24, 2026
Full time
A well-established SME operating in the construction sector is seeking an experienced and proactive Finance Manager to join their team based in Brighouse. This is a key appointment and represents the No.1 finance role on site, responsible for overseeing all day-to-day financial operations. Reporting directly to the Managing Director, with a dotted line to Group Finance, the successful candidate will play a critical role in ensuring robust financial control and reporting across the business. The role will also contribute to strategic planning and business decision-making, providing valuable financial insight to support growth and operational efficiency. Key Responsibilities: Full responsibility for the day-to-day finance function, including transactional processing, month-end and year-end close. Preparation of management accounts, financial reports, and variance analysis. Cash flow forecasting and management. Budget preparation, monitoring and reforecasting. VAT returns, CIS returns and statutory compliance. Liaison with external auditors and other stakeholders. Working closely with the Managing Director and wider management team to support strategic business initiatives. Requirements: A qualified or QBE finance professional, ideally with experience within an SME environment. Experience in Microsoft Dynamics (NAV) or similar ERP/accounting systems would be an advantage but not essential. Strong attention to detail, excellent organisational skills, and a hands-on approach. Confident communicator, capable of engaging with stakeholders at all levels. This is an excellent opportunity for a motivated individual to take ownership of the finance function within a dynamic and supportive business. The role offers variety, autonomy, and the chance to make a real impact. If you are interested in this Finance Manager opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Please note: This role is contracted to weeks per year Could you bring your spark to Costa? Here's what you need to know before applying: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Using the till, taking order and receiving payments Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Costa Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/3103/(phone number removed)/(phone number removed)/R/WJ Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 24, 2026
Full time
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Please note: This role is contracted to weeks per year Could you bring your spark to Costa? Here's what you need to know before applying: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Using the till, taking order and receiving payments Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Costa Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/3103/(phone number removed)/(phone number removed)/R/WJ Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
It's knowing you have everything in place to deliver an outstanding visitor experience. Our Visitor Operations team help hundreds of thousands of visitors from around the world enjoy the magnificent buildings and works of art at Buckingham Palace. At the heart of this enthusiastic and dedicated team, you'll support the Head of Visitor Operations to deliver on the operational elements of the visitor experience. Key responsibilities: Taking ownership of the summer temporary build programme, you'll act as the main point of contact for contractors and work closely with temporary build teams, architects and Property colleagues to oversee the build of temporary structures to support operational changes, ensuring public areas, signage and temporary equipment are well designed and fit for purpose. You'll coordinate adaptations to visitor routes and operational procedures to support the Buckingham Palace Reservicing Programme, all while ensuring public access continues safely and smoothly. You'll raise purchase orders, manage budgets and deliver projects on time through effective collaboration with internal teams and external partners. You'll act as a Duty Manager during the Summer Opening, overseeing daily operations across the State Rooms and Gardens to ensure exceptional visitor care, safety, and a smooth running of the site. You'll support the Head of Visitor Operations by helping to manage visitor security infrastructure across London sites, liaising with Security, Police and Government colleagues to ensure risks are well controlled. Overseeing the provision of signage and wayfinding, you'll ensure all London sites remain clear, accessible and aligned with brand guidelines, developing or replacing signage as required. You'll manage relationships with designers and production contractors, maintaining strong supplier partnerships and ensuring services are delivered to the highest standard. And you'll take responsibility for departmental equipment and temporary building assets, managing procurement, maintenance and lifecycle planning throughout the year. Please note: Once successful, this role will be referred to as "Operations & Project Manager" internally. Essential Criteria You'll bring proven experience coordinating and delivering complex projects, working confidently with multiple suppliers and contractors to keep everything on track, on time and on budget. Highly organised and calm under pressure, you'll balance short and long term priorities with ease, always maintaining exceptional attention to detail. A clear and engaging communicator, you'll quickly build strong working relationships with a wide range of people and adapt your style to suit the situation. Practical and proactive, you'll use sound judgement to make decisions independently, knowing when to escalate and when to take the lead. Collaborative by nature, you'll manage diverse stakeholder needs with professionalism, contributing positively to team culture and building strong partnerships across departments. With confident leadership skills, you'll enjoy motivating and supporting others, helping teams perform at their best. You'll be adept at identifying and mitigating risk, particularly in relation to security and Health & Safety, ensuring safe and compliant operations at all times. Resilient and empathetic, you'll thrive in a fast paced environment, staying patient and composed even during challenging moments. Digitally confident, you'll have excellent written and numerical skills, alongside strong working knowledge of MS Office. What we offer: We know that to deliver our best work; we need to feel at our best. That's why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we'll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Apr 24, 2026
Full time
It's knowing you have everything in place to deliver an outstanding visitor experience. Our Visitor Operations team help hundreds of thousands of visitors from around the world enjoy the magnificent buildings and works of art at Buckingham Palace. At the heart of this enthusiastic and dedicated team, you'll support the Head of Visitor Operations to deliver on the operational elements of the visitor experience. Key responsibilities: Taking ownership of the summer temporary build programme, you'll act as the main point of contact for contractors and work closely with temporary build teams, architects and Property colleagues to oversee the build of temporary structures to support operational changes, ensuring public areas, signage and temporary equipment are well designed and fit for purpose. You'll coordinate adaptations to visitor routes and operational procedures to support the Buckingham Palace Reservicing Programme, all while ensuring public access continues safely and smoothly. You'll raise purchase orders, manage budgets and deliver projects on time through effective collaboration with internal teams and external partners. You'll act as a Duty Manager during the Summer Opening, overseeing daily operations across the State Rooms and Gardens to ensure exceptional visitor care, safety, and a smooth running of the site. You'll support the Head of Visitor Operations by helping to manage visitor security infrastructure across London sites, liaising with Security, Police and Government colleagues to ensure risks are well controlled. Overseeing the provision of signage and wayfinding, you'll ensure all London sites remain clear, accessible and aligned with brand guidelines, developing or replacing signage as required. You'll manage relationships with designers and production contractors, maintaining strong supplier partnerships and ensuring services are delivered to the highest standard. And you'll take responsibility for departmental equipment and temporary building assets, managing procurement, maintenance and lifecycle planning throughout the year. Please note: Once successful, this role will be referred to as "Operations & Project Manager" internally. Essential Criteria You'll bring proven experience coordinating and delivering complex projects, working confidently with multiple suppliers and contractors to keep everything on track, on time and on budget. Highly organised and calm under pressure, you'll balance short and long term priorities with ease, always maintaining exceptional attention to detail. A clear and engaging communicator, you'll quickly build strong working relationships with a wide range of people and adapt your style to suit the situation. Practical and proactive, you'll use sound judgement to make decisions independently, knowing when to escalate and when to take the lead. Collaborative by nature, you'll manage diverse stakeholder needs with professionalism, contributing positively to team culture and building strong partnerships across departments. With confident leadership skills, you'll enjoy motivating and supporting others, helping teams perform at their best. You'll be adept at identifying and mitigating risk, particularly in relation to security and Health & Safety, ensuring safe and compliant operations at all times. Resilient and empathetic, you'll thrive in a fast paced environment, staying patient and composed even during challenging moments. Digitally confident, you'll have excellent written and numerical skills, alongside strong working knowledge of MS Office. What we offer: We know that to deliver our best work; we need to feel at our best. That's why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we'll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.