Role: Network and Security Engineer Location: Windsor Onsite: 5 days Salary: 50k - 60k Job purpose Our Client is seeking a skilled Network and Security Engineer with a focus on Cyber Security and Networking to join our IT team. The IT Department provides and supports all core technology services ensuring systems are secure, resilient and capable of supporting teaching, learning and operational delivery. This is a hands-on technical role responsible for securing and developing the Clients network infrastructure, working across our Arista switching and wireless environment. You will ensure the Clients network remains secure, resilient and high performing, while strengthening cyber security controls, monitoring capabilities and safeguarding compliance. Key tasks and responsibilities You will: Design, implement and support secure wired and wireless network infrastructure ( Arista switching and Wi-Fi platforms ), ensuring performance, resilience and appropriate segmentation. Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. All employees are also expected to: Develop a good understanding of safeguarding procedures, given all positions are classed as 'regulated activity'. Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the clients are read and understood. Understand and comply with procedures and legislation relating to confidentiality. Display a commitment to and promotion of equality, diversity and inclusion. Skills and competencies required To be successful in this role, you will demonstrate: Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous); Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. Desirable Security-focused certifications (e.g. Security+, GIAC or similar). Network-related certifications (e.g. CCNA, CCNP or Arista ACE L2/3). Experience with Arista network platforms. Experience using Splunk for security monitoring or reporting. Familiarity with Cyber Essentials, NCSC guidance or similar security frameworks. Experience working within an educational environment. You may enjoy this role if: You can work effectively within a team environment. You have a passion for information and communications technology. You are confident and willing to build on knowledge acquired to date. You are an excellent communicator with a friendly and helpful manner. Working pattern You will be working 35 hours per week (core hours 8am to 6pm) Monday to Friday You will be working 52 weeks per year. You will be entitled to 28 days holiday, 3 of these days must be reserved for the Christmas shut down. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu. Disclosure checks Our Client is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as "spent" under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 28, 2026
Full time
Role: Network and Security Engineer Location: Windsor Onsite: 5 days Salary: 50k - 60k Job purpose Our Client is seeking a skilled Network and Security Engineer with a focus on Cyber Security and Networking to join our IT team. The IT Department provides and supports all core technology services ensuring systems are secure, resilient and capable of supporting teaching, learning and operational delivery. This is a hands-on technical role responsible for securing and developing the Clients network infrastructure, working across our Arista switching and wireless environment. You will ensure the Clients network remains secure, resilient and high performing, while strengthening cyber security controls, monitoring capabilities and safeguarding compliance. Key tasks and responsibilities You will: Design, implement and support secure wired and wireless network infrastructure ( Arista switching and Wi-Fi platforms ), ensuring performance, resilience and appropriate segmentation. Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. All employees are also expected to: Develop a good understanding of safeguarding procedures, given all positions are classed as 'regulated activity'. Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the clients are read and understood. Understand and comply with procedures and legislation relating to confidentiality. Display a commitment to and promotion of equality, diversity and inclusion. Skills and competencies required To be successful in this role, you will demonstrate: Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous); Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. Desirable Security-focused certifications (e.g. Security+, GIAC or similar). Network-related certifications (e.g. CCNA, CCNP or Arista ACE L2/3). Experience with Arista network platforms. Experience using Splunk for security monitoring or reporting. Familiarity with Cyber Essentials, NCSC guidance or similar security frameworks. Experience working within an educational environment. You may enjoy this role if: You can work effectively within a team environment. You have a passion for information and communications technology. You are confident and willing to build on knowledge acquired to date. You are an excellent communicator with a friendly and helpful manner. Working pattern You will be working 35 hours per week (core hours 8am to 6pm) Monday to Friday You will be working 52 weeks per year. You will be entitled to 28 days holiday, 3 of these days must be reserved for the Christmas shut down. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day's holiday in lieu. Disclosure checks Our Client is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as "spent" under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Jun 28, 2026
Full time
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
IT Specialist (Site Services) Bodmin, UK Full-time On-site What you'll be doing Deliver on-site 2nd line IT support across multiple business areas Act as a key contact for technical issues and incident resolution Support production, engineering and office teams Manage tickets (incidents, requests, change & problem records) Drive service improvements and proactive maintenance Support project click apply for full job details
Jun 28, 2026
Full time
IT Specialist (Site Services) Bodmin, UK Full-time On-site What you'll be doing Deliver on-site 2nd line IT support across multiple business areas Act as a key contact for technical issues and incident resolution Support production, engineering and office teams Manage tickets (incidents, requests, change & problem records) Drive service improvements and proactive maintenance Support project click apply for full job details
If you are in infrastructure support and want more of your week spent building, migrating and improving systems rather than only reacting to tickets, this role is worth a look. This is a Project Engineer role with a growing specialist cloud and managed services provider that delivers hosted IT environments for accountancy firms. Project Engineer Redhill, Surrey £45,000 - £55,000 Hybrid working, 3 days per week in the office The business is established, growing and well known in its niche. It provides full hosted IT platforms for customers, including hosted desktops, Microsoft 365, servers, line-of-business applications, storage, backup, networking and VPN connectivity. They are now building a dedicated projects function, creating a good opportunity for someone from a strong 2nd / 3rd line, infrastructure or MSP background who wants to move further into project delivery.The role You will work on customer infrastructure projects across hosted desktop, Microsoft 365 and managed cloud environments.The work will include new customer onboarding, migrations onto the hosted platform, existing customer refresh projects, infrastructure upgrades and wider service improvements. There is also a significant data centre consolidation programme underway, so the role offers more variety than standard support or repetitive onboarding.You will be involved in: Building and preparing customer environments across Windows Server, Microsoft 365, Active Directory and hosted desktop platforms Supporting customer onboarding and migration projects Migrating users, data, applications, profiles and Microsoft 365 services Working with technologies such as Citrix, Microsoft RDS, VMware, Hyper-V, firewalls and VPNs Supporting infrastructure refreshes, operating system upgrades and service improvements Producing clear project notes, handover documents and technical records Improving repeatable checklists, templates and processes What you will needYou should have good practical experience with: Windows Server Active Directory and Group Policy Microsoft 365 administration Networking fundamentals Firewalls, VPNs or site-to-site connectivity Customer-facing technical support or infrastructure delivery Clear documentation and handover notes Useful additional experience would include Citrix or Microsoft RDS, VMware or Hyper-V, backup and disaster recovery, SQL Server, hosted infrastructure or MSP environments. You do not need to be an expert in every area. The role would suit either an existing Project Engineer or someone from a strong 2nd / 3rd line infrastructure background who enjoys building, migrating and improving systems.Why apply? You will be joining a growing specialist MSP at the point where its projects function is being built properly. You will work on varied customer environments, customer migrations, Microsoft 365 work, hosted desktop platforms, infrastructure refreshes and wider cloud projects. It is a smaller business, so you will have visibility, variety and the chance to make a meaningful impact.The company is also beginning to use AI sensibly to improve technical and project workflows, while keeping a practical, customer-focused approach.Package Salary of £45,000 Hybrid working, 3 days per week in the Redhill office 22 days annual leave, rising to 25 with service Bank holidays 5% performance-based bonus Company phone and laptop In-house and external training opportunities Regular team social events Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 28, 2026
Full time
If you are in infrastructure support and want more of your week spent building, migrating and improving systems rather than only reacting to tickets, this role is worth a look. This is a Project Engineer role with a growing specialist cloud and managed services provider that delivers hosted IT environments for accountancy firms. Project Engineer Redhill, Surrey £45,000 - £55,000 Hybrid working, 3 days per week in the office The business is established, growing and well known in its niche. It provides full hosted IT platforms for customers, including hosted desktops, Microsoft 365, servers, line-of-business applications, storage, backup, networking and VPN connectivity. They are now building a dedicated projects function, creating a good opportunity for someone from a strong 2nd / 3rd line, infrastructure or MSP background who wants to move further into project delivery.The role You will work on customer infrastructure projects across hosted desktop, Microsoft 365 and managed cloud environments.The work will include new customer onboarding, migrations onto the hosted platform, existing customer refresh projects, infrastructure upgrades and wider service improvements. There is also a significant data centre consolidation programme underway, so the role offers more variety than standard support or repetitive onboarding.You will be involved in: Building and preparing customer environments across Windows Server, Microsoft 365, Active Directory and hosted desktop platforms Supporting customer onboarding and migration projects Migrating users, data, applications, profiles and Microsoft 365 services Working with technologies such as Citrix, Microsoft RDS, VMware, Hyper-V, firewalls and VPNs Supporting infrastructure refreshes, operating system upgrades and service improvements Producing clear project notes, handover documents and technical records Improving repeatable checklists, templates and processes What you will needYou should have good practical experience with: Windows Server Active Directory and Group Policy Microsoft 365 administration Networking fundamentals Firewalls, VPNs or site-to-site connectivity Customer-facing technical support or infrastructure delivery Clear documentation and handover notes Useful additional experience would include Citrix or Microsoft RDS, VMware or Hyper-V, backup and disaster recovery, SQL Server, hosted infrastructure or MSP environments. You do not need to be an expert in every area. The role would suit either an existing Project Engineer or someone from a strong 2nd / 3rd line infrastructure background who enjoys building, migrating and improving systems.Why apply? You will be joining a growing specialist MSP at the point where its projects function is being built properly. You will work on varied customer environments, customer migrations, Microsoft 365 work, hosted desktop platforms, infrastructure refreshes and wider cloud projects. It is a smaller business, so you will have visibility, variety and the chance to make a meaningful impact.The company is also beginning to use AI sensibly to improve technical and project workflows, while keeping a practical, customer-focused approach.Package Salary of £45,000 Hybrid working, 3 days per week in the Redhill office 22 days annual leave, rising to 25 with service Bank holidays 5% performance-based bonus Company phone and laptop In-house and external training opportunities Regular team social events Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer (Windows/Linux) We are looking to speak with 2 nd Line Support Engineers with experience of supporting Linus and WIndows devices. This role is focused on EUC Support so you don t have to have experience with the Server side but you will be asked to troubleshoot and fix 2 nd Line issues with Windows and Linux endpoints. The ideal candidate will have practical experience building and supporting both Operating Systems and be available to be on site 5 days per week in London. Key Requirements & Skills Experience: Hands-on experience in IT Support, Systems Administration, or a similar 2nd Line role. Technical Proficiencies: M365 / O365 Windows OS Linux - Ubuntu AD/EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users.
Jun 28, 2026
Contractor
IT Support Engineer (Windows/Linux) We are looking to speak with 2 nd Line Support Engineers with experience of supporting Linus and WIndows devices. This role is focused on EUC Support so you don t have to have experience with the Server side but you will be asked to troubleshoot and fix 2 nd Line issues with Windows and Linux endpoints. The ideal candidate will have practical experience building and supporting both Operating Systems and be available to be on site 5 days per week in London. Key Requirements & Skills Experience: Hands-on experience in IT Support, Systems Administration, or a similar 2nd Line role. Technical Proficiencies: M365 / O365 Windows OS Linux - Ubuntu AD/EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users.
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Jun 27, 2026
Full time
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Jun 27, 2026
Full time
2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Job Title: Support Engineer Location: Cheadle SK8 3GZ Salary: 22k - 26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various sectors of care in the UK. Our core product, Blyssful, is one of the leading services in residential and nursing care. Our mission is simple: to transform care environments so that every service user, family, and care professional feels supported, valued, and safe through technology that enhances, not replaces, human connection. We are a small company with big ambitions. Our goal is to shape the future of care technology to ensure the most vulnerable in society are given the best service they can be, and the providers are able to spend more time with the service users instead of working with difficult systems and getting stuck on administrative tasks. We are now looking for a motivated Support Engineer to join our team and build a long-term career with the business. About the Role: This is an excellent opportunity for someone with a genuine interest in technology who is looking to start or develop a career in IT support. The role offers exposure to a wide range of responsibilities and the chance to work closely with both customers and internal teams in a growing, hands-on business. We welcome candidates who have experience in technical support, customer service, or contact centre environments, as well as those with the right attitude and a willingness to learn. If you enjoy problem-solving, communicating with people, and finding practical solutions, this role will give you valuable experience in customer support, troubleshooting, and core IT systems. As a small and collaborative business, we offer the chance to learn about different areas of the company and develop your skills over time. Many of our team members have progressed from support roles into leadership or more technical positions, making this an excellent opportunity for someone looking for genuine career development. Job Responsibilities: Provide technical support to customers and internal stakeholders via various communication channels, including phone, email and web chat Troubleshoot, investigate and resolve customer issues and queries in a timely and professional manner Escalate unresolved or more complex issues to the relevant people/departments with clear documentation Reproduce and document reported issues with clear instructions Monitor recurring issues and identify patterns for escalation to management Assist customers with configuration of their systems, networks and environments Create, maintain and improve knowledge base articles and troubleshooting guides for customer use Promote self-service support through well-structured documentation Who we are looking for: Essential Experience working in a customer-focused IT role Strong interpersonal and communication skills, with the ability to explain information clearly, professionally and jargon-free Good organisational, analytical and problem-solving skills Demonstratable ability to manage time efficiently and prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service: 22 days for 1-2 years, 24 days for 2-5 years, 26 days after 5 years, and 28 days after 10 years. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.
Jun 27, 2026
Full time
Job Title: Support Engineer Location: Cheadle SK8 3GZ Salary: 22k - 26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various sectors of care in the UK. Our core product, Blyssful, is one of the leading services in residential and nursing care. Our mission is simple: to transform care environments so that every service user, family, and care professional feels supported, valued, and safe through technology that enhances, not replaces, human connection. We are a small company with big ambitions. Our goal is to shape the future of care technology to ensure the most vulnerable in society are given the best service they can be, and the providers are able to spend more time with the service users instead of working with difficult systems and getting stuck on administrative tasks. We are now looking for a motivated Support Engineer to join our team and build a long-term career with the business. About the Role: This is an excellent opportunity for someone with a genuine interest in technology who is looking to start or develop a career in IT support. The role offers exposure to a wide range of responsibilities and the chance to work closely with both customers and internal teams in a growing, hands-on business. We welcome candidates who have experience in technical support, customer service, or contact centre environments, as well as those with the right attitude and a willingness to learn. If you enjoy problem-solving, communicating with people, and finding practical solutions, this role will give you valuable experience in customer support, troubleshooting, and core IT systems. As a small and collaborative business, we offer the chance to learn about different areas of the company and develop your skills over time. Many of our team members have progressed from support roles into leadership or more technical positions, making this an excellent opportunity for someone looking for genuine career development. Job Responsibilities: Provide technical support to customers and internal stakeholders via various communication channels, including phone, email and web chat Troubleshoot, investigate and resolve customer issues and queries in a timely and professional manner Escalate unresolved or more complex issues to the relevant people/departments with clear documentation Reproduce and document reported issues with clear instructions Monitor recurring issues and identify patterns for escalation to management Assist customers with configuration of their systems, networks and environments Create, maintain and improve knowledge base articles and troubleshooting guides for customer use Promote self-service support through well-structured documentation Who we are looking for: Essential Experience working in a customer-focused IT role Strong interpersonal and communication skills, with the ability to explain information clearly, professionally and jargon-free Good organisational, analytical and problem-solving skills Demonstratable ability to manage time efficiently and prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service: 22 days for 1-2 years, 24 days for 2-5 years, 26 days after 5 years, and 28 days after 10 years. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.
Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Jun 27, 2026
Full time
Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Join Our Investment Banking Client as a Trade Floor Support Analyst! Location : Liverpool St, London, Onsite role Contract Duration : Up to 2 years for the right person! Rate : 350 - 370 Umbrella Per Day Are you ready to take your career to the next level? Do you thrive in a fast-paced financial environment? If so, we want YOU to be a part of our dynamic team! We are seeking a motivated and detail-oriented Trade Floor Support Analyst at the Associate Vice President level to join our esteemed Financial Institution & Insurance organisation. This is your chance to make a meaningful impact while working in a vibrant atmosphere surrounded by industry leaders! What You'll Do: As a Trade Floor Support Analyst, you will play a crucial role in ensuring the smooth operation of our trading activities. Your responsibilities will include: Providing exceptional 1st and 2nd line support to traders and the front office, addressing any technical issues with speed and precision. Collaborating closely with various teams to troubleshoot, diagnose, and resolve trading platform issues. Monitoring trading systems and applications to ensure maximum uptime and performance. Assisting in the implementation of new trading tools and technologies. Preparing and maintaining documentation for processes and procedures. Participating in system upgrades and enhancements to continually improve our trading environment. What We're Looking For: We are on the lookout for a candidate who brings not just skills but also enthusiasm! Here's what you'll need: Proven 1st and 2nd line support experience in Trade Floor Support within financial institutions. Strong understanding of trading systems, platforms, and financial markets. Excellent problem-solving skills with a proactive approach to challenges. Outstanding communication skills, both verbal and written, with the ability to convey complex information clearly. Ability to work under pressure and manage multiple tasks efficiently. A team player with a positive attitude and a willingness to help others. Apply Today! To apply, please send your CV detailing your relevant experience. We can't wait to see how you can contribute to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 27, 2026
Contractor
Join Our Investment Banking Client as a Trade Floor Support Analyst! Location : Liverpool St, London, Onsite role Contract Duration : Up to 2 years for the right person! Rate : 350 - 370 Umbrella Per Day Are you ready to take your career to the next level? Do you thrive in a fast-paced financial environment? If so, we want YOU to be a part of our dynamic team! We are seeking a motivated and detail-oriented Trade Floor Support Analyst at the Associate Vice President level to join our esteemed Financial Institution & Insurance organisation. This is your chance to make a meaningful impact while working in a vibrant atmosphere surrounded by industry leaders! What You'll Do: As a Trade Floor Support Analyst, you will play a crucial role in ensuring the smooth operation of our trading activities. Your responsibilities will include: Providing exceptional 1st and 2nd line support to traders and the front office, addressing any technical issues with speed and precision. Collaborating closely with various teams to troubleshoot, diagnose, and resolve trading platform issues. Monitoring trading systems and applications to ensure maximum uptime and performance. Assisting in the implementation of new trading tools and technologies. Preparing and maintaining documentation for processes and procedures. Participating in system upgrades and enhancements to continually improve our trading environment. What We're Looking For: We are on the lookout for a candidate who brings not just skills but also enthusiasm! Here's what you'll need: Proven 1st and 2nd line support experience in Trade Floor Support within financial institutions. Strong understanding of trading systems, platforms, and financial markets. Excellent problem-solving skills with a proactive approach to challenges. Outstanding communication skills, both verbal and written, with the ability to convey complex information clearly. Ability to work under pressure and manage multiple tasks efficiently. A team player with a positive attitude and a willingness to help others. Apply Today! To apply, please send your CV detailing your relevant experience. We can't wait to see how you can contribute to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Position: 2nd Line Engineer Location: Abingdon Salary: 35- 40K Our client is a fast-growing ICT Services & Solutions provider for businesses and schools across the South of England. This is the ideal role for an individual with live experience in providing IT support and project delivery within an MSP environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing exemplary customer service. Main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Knowledge/experience required: Experience in a service delivery environment Working knowledge and practical experience of cloud migration, MS Endpoint Manager, Azure AD, Sharepoint and Google Workspace Proven experience of delivering to SLAs Proven experience in excellent customer service Demonstrated understanding of technical troubleshooting and fault finding You must have a full UK driving licence and own a vehicle for this position. Employment will be subject to a satisfactory Enhanced DBS check. Why work for us Our client prides themselves on developing individuals to reach their full potential. We are committed to pairing the right roles with the right people and to developing people's strengths whilst continuously encouraging thinking outside the box. As a part of the group here you will be working with and learning from a team of experts with a true passion for what they do and a real drive for staying at the forefront of tech innovation. Some highlights of working for our client include: Friendly team Personalised training platform Skills assessment and personalised progression plans Microsoft Gold Partner and Google Partner Microsoft and Google training courses, accreditations and exams One-to-One training Company healthcare available Purchase discounts Social & team building activities INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 27, 2026
Full time
Position: 2nd Line Engineer Location: Abingdon Salary: 35- 40K Our client is a fast-growing ICT Services & Solutions provider for businesses and schools across the South of England. This is the ideal role for an individual with live experience in providing IT support and project delivery within an MSP environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing exemplary customer service. Main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Knowledge/experience required: Experience in a service delivery environment Working knowledge and practical experience of cloud migration, MS Endpoint Manager, Azure AD, Sharepoint and Google Workspace Proven experience of delivering to SLAs Proven experience in excellent customer service Demonstrated understanding of technical troubleshooting and fault finding You must have a full UK driving licence and own a vehicle for this position. Employment will be subject to a satisfactory Enhanced DBS check. Why work for us Our client prides themselves on developing individuals to reach their full potential. We are committed to pairing the right roles with the right people and to developing people's strengths whilst continuously encouraging thinking outside the box. As a part of the group here you will be working with and learning from a team of experts with a true passion for what they do and a real drive for staying at the forefront of tech innovation. Some highlights of working for our client include: Friendly team Personalised training platform Skills assessment and personalised progression plans Microsoft Gold Partner and Google Partner Microsoft and Google training courses, accreditations and exams One-to-One training Company healthcare available Purchase discounts Social & team building activities INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Jun 27, 2026
Full time
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
We are seeking a highly skilled and motivated Senior IT Systems Support Engineer to join our client's global team. In this hands-on technical role, you will be responsible for supporting, maintaining, and enhancing mission-critical IT systems used in high-profile environments worldwide. You will play a key role in ensuring system stability, performance, security, and compliance while driving continuous improvement initiatives. The position also offers the opportunity to mentor junior engineers, collaborate with international teams, and contribute to the delivery of reliable and secure IT services. Key Responsibilities Provide 2nd and 3rd line support for business-critical systems. Troubleshoot complex issues, perform root cause analysis, and implement permanent solutions. Manage and maintain Windows Server environments, Active Directory, patching, backups, and security controls. Support change management, disaster recovery, and system upgrades. Automate operational tasks through scripting and process improvements. Collaborate with internal teams and external vendors. Create and maintain technical documentation. Mentor junior team members and promote best practices. Requirements 3+ years of experience supporting enterprise Windows environments. Strong knowledge of Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant Microsoft or industry certifications are a plus. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 27, 2026
Full time
We are seeking a highly skilled and motivated Senior IT Systems Support Engineer to join our client's global team. In this hands-on technical role, you will be responsible for supporting, maintaining, and enhancing mission-critical IT systems used in high-profile environments worldwide. You will play a key role in ensuring system stability, performance, security, and compliance while driving continuous improvement initiatives. The position also offers the opportunity to mentor junior engineers, collaborate with international teams, and contribute to the delivery of reliable and secure IT services. Key Responsibilities Provide 2nd and 3rd line support for business-critical systems. Troubleshoot complex issues, perform root cause analysis, and implement permanent solutions. Manage and maintain Windows Server environments, Active Directory, patching, backups, and security controls. Support change management, disaster recovery, and system upgrades. Automate operational tasks through scripting and process improvements. Collaborate with internal teams and external vendors. Create and maintain technical documentation. Mentor junior team members and promote best practices. Requirements 3+ years of experience supporting enterprise Windows environments. Strong knowledge of Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant Microsoft or industry certifications are a plus. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
AWE has a wide range of opportunities across multiple projects for Senior Project Managers. We are looking for individuals who thrive on solving complex challenges in fast-paced environments, and who can lead and deliver on AWE's mission-critical objectives. Join us and make an impact on projects that shape the future. We're recruiting talented Project and Programme Professionals to work on a diverse range of exciting and critical programmes, including Infrastructure and Construction Projects , delivering new, complex, safe working environments; and Warhead Projects , supporting some of the most technically challenging and nationally significant work in the UK. If you're ready to contribute to projects that matter, we'd love to hear from you. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking Package: Salary from 64,780 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Closing Date: 02nd July 2026 Let us introduce the role A Senior Project Manager will lead and deliver complex projects in alignment with AWE's project delivery framework whilst commercially managing delivery partners, and delivering to cost, quality, and safety. A Senior Project Manager will come with an APM (Association of Project Management) or similar background and strive towards high performance within a matrix team to ensure project success. As a Senior Project Manager at AWE, you'll have the opportunity to take ownership of diverse, mission-critical project/programmes. Depending on the role, your responsibilities may include: Driving end-to-end delivery of complex projects, programmes, or portfolios - from business case development through to completion and transition into operation. Leading and inspiring project teams , embedding a culture of accountability, high performance, and continuous improvement. Championing health, safety, and environmental practices , ensuring best practice standards are achieved and supporting AWE's carbon reduction targets. Defining scope and delivery plans , while managing cost, schedule, and quality to meet objectives. Providing strong governance , producing clear decision packs, maintaining performance baselines, and leading risk and opportunity management. Managing commercial engagement , securing value-for-money delivery partners and suppliers, and ensuring contracts drive compliance and successful outcomes. Acting as a senior stakeholder manager , aligning leadership, regulators, and operations teams both within AWE and externally. Coaching and developing project teams , supporting early careers and fostering a culture of learning and growth. Whilst not to be considered a check list, a Senior Project Manager should be able to demonstrate some of the following: Project Management qualification/membership (APM, PMP, PRINCE2) or equivalent experience. Strong stakeholder management skills with the ability to build relationships at all levels. Proven experience delivering multiple, complex, high-value, cross-functional projects. Competence in creating and maintaining project documentation, plans, and RAIDs (risks, assumptions, issues, dependencies). Ability to track deliverables using KPIs and produce clear progress reports. Expertise in risk management, governance, and change control, including stage gate approvals. Commercial awareness with a focus on value, compliance, and successful delivery. Dynamic leadership style that empowers teams to adapt, perform, and align with AWE's vision. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Hybrid working is available for these roles on an informal, non-contractual basis. Typically, 2-3 days onsite per week.
Jun 27, 2026
Full time
AWE has a wide range of opportunities across multiple projects for Senior Project Managers. We are looking for individuals who thrive on solving complex challenges in fast-paced environments, and who can lead and deliver on AWE's mission-critical objectives. Join us and make an impact on projects that shape the future. We're recruiting talented Project and Programme Professionals to work on a diverse range of exciting and critical programmes, including Infrastructure and Construction Projects , delivering new, complex, safe working environments; and Warhead Projects , supporting some of the most technically challenging and nationally significant work in the UK. If you're ready to contribute to projects that matter, we'd love to hear from you. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking Package: Salary from 64,780 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Closing Date: 02nd July 2026 Let us introduce the role A Senior Project Manager will lead and deliver complex projects in alignment with AWE's project delivery framework whilst commercially managing delivery partners, and delivering to cost, quality, and safety. A Senior Project Manager will come with an APM (Association of Project Management) or similar background and strive towards high performance within a matrix team to ensure project success. As a Senior Project Manager at AWE, you'll have the opportunity to take ownership of diverse, mission-critical project/programmes. Depending on the role, your responsibilities may include: Driving end-to-end delivery of complex projects, programmes, or portfolios - from business case development through to completion and transition into operation. Leading and inspiring project teams , embedding a culture of accountability, high performance, and continuous improvement. Championing health, safety, and environmental practices , ensuring best practice standards are achieved and supporting AWE's carbon reduction targets. Defining scope and delivery plans , while managing cost, schedule, and quality to meet objectives. Providing strong governance , producing clear decision packs, maintaining performance baselines, and leading risk and opportunity management. Managing commercial engagement , securing value-for-money delivery partners and suppliers, and ensuring contracts drive compliance and successful outcomes. Acting as a senior stakeholder manager , aligning leadership, regulators, and operations teams both within AWE and externally. Coaching and developing project teams , supporting early careers and fostering a culture of learning and growth. Whilst not to be considered a check list, a Senior Project Manager should be able to demonstrate some of the following: Project Management qualification/membership (APM, PMP, PRINCE2) or equivalent experience. Strong stakeholder management skills with the ability to build relationships at all levels. Proven experience delivering multiple, complex, high-value, cross-functional projects. Competence in creating and maintaining project documentation, plans, and RAIDs (risks, assumptions, issues, dependencies). Ability to track deliverables using KPIs and produce clear progress reports. Expertise in risk management, governance, and change control, including stage gate approvals. Commercial awareness with a focus on value, compliance, and successful delivery. Dynamic leadership style that empowers teams to adapt, perform, and align with AWE's vision. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Hybrid working is available for these roles on an informal, non-contractual basis. Typically, 2-3 days onsite per week.
IT Service Desk Administrator 28'000 - 32'000 + Progression + Holiday + Travel + Pension + Training Chewton Mendip - Hybrid Are you looking to join a close-knit MSP that offers progression both technically and up through the business? Fantastic opportunity for an experienced individual looking for a stable platform to fine tune your infrastructure experience whilst working in a friendly and supportive company! Established for over 25 years, our client is a close-knit managed service provider that specialises in offering support, solutions and services to businesses across the UK. Known locally for a great place to work, this is a small and steady business that offers a fantastic exposure to new technologies whilst working in a supportive and varied environment. You will be responsible for providing 1st line but with some exposure to 2nd line work to a range of businesses. Other administrative tasks may include, quoting, invoicing, etc. You will split working remotely at their office near bath. You will be working on Office365, Active Directory, freshworks, etc. Great role for an experienced individual from a service desk or IT support position who wants to gain valuable hands on experience within an MSP environment. This company will give you valuable training which will help you progress. The role: On and off-site IT support IT Service Desk Administrator 1st and 2nd line Support Active Directory / Office 365 / Microsoft desktop environment Working within different environments and industries The person: IT Support or Service Desk experience Windows Experience (Office, Desktop, server) Active Directory / Office 365 / Microsoft desktops Reference Number:BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 27, 2026
Full time
IT Service Desk Administrator 28'000 - 32'000 + Progression + Holiday + Travel + Pension + Training Chewton Mendip - Hybrid Are you looking to join a close-knit MSP that offers progression both technically and up through the business? Fantastic opportunity for an experienced individual looking for a stable platform to fine tune your infrastructure experience whilst working in a friendly and supportive company! Established for over 25 years, our client is a close-knit managed service provider that specialises in offering support, solutions and services to businesses across the UK. Known locally for a great place to work, this is a small and steady business that offers a fantastic exposure to new technologies whilst working in a supportive and varied environment. You will be responsible for providing 1st line but with some exposure to 2nd line work to a range of businesses. Other administrative tasks may include, quoting, invoicing, etc. You will split working remotely at their office near bath. You will be working on Office365, Active Directory, freshworks, etc. Great role for an experienced individual from a service desk or IT support position who wants to gain valuable hands on experience within an MSP environment. This company will give you valuable training which will help you progress. The role: On and off-site IT support IT Service Desk Administrator 1st and 2nd line Support Active Directory / Office 365 / Microsoft desktop environment Working within different environments and industries The person: IT Support or Service Desk experience Windows Experience (Office, Desktop, server) Active Directory / Office 365 / Microsoft desktops Reference Number:BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Test Engineer Cwmbran, South Wales On Site Skills: Mechanical, Pneumatics, Hydraulics, PLC programming, Omron, Technical Reporting, Root Cause Analysis (8D/Ishikawa), Instrumentation Calibration, Test Data Acquisition, Ladder Logic, Cobots, Kuka, Robotics, Robots, Automation, HALT, Test planning, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies We are looking for passionate individuals to join our team as a Test Engineer at our Cwmbran, South Wales site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Test Engineer in our State-of-the-Art Laboratories, you will: Conduct and document cyclic and static tests on aircraft interior products. Support both static and automated cyclic test rigs, using actuators, PLCs, sensors, and more. Review test plans provided by cross-functional teams; support compliance and root cause investigations. Liaise with Design, Certification, and Stress teams as well as with external partners and visitors. Apply analytical thinking to test set-up improvements and feedback for continuous excellence. Prepare technical reports and manage test data efficiently. What You'll Bring Essential: Degree-level qualification (or comparable industry experience) Experience with mechanical structures, load paths, pneumatic & hydraulic systems PLC programming/Ladder Logic knowledge Technical report writing & strong data manipulation skills Familiar with utilisation/calibration of testing instruments Desirable: Working knowledge of cyclic/static test methods for aerospace applications Experience interpreting test plans and standards
Jun 27, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Test Engineer Cwmbran, South Wales On Site Skills: Mechanical, Pneumatics, Hydraulics, PLC programming, Omron, Technical Reporting, Root Cause Analysis (8D/Ishikawa), Instrumentation Calibration, Test Data Acquisition, Ladder Logic, Cobots, Kuka, Robotics, Robots, Automation, HALT, Test planning, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies We are looking for passionate individuals to join our team as a Test Engineer at our Cwmbran, South Wales site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Test Engineer in our State-of-the-Art Laboratories, you will: Conduct and document cyclic and static tests on aircraft interior products. Support both static and automated cyclic test rigs, using actuators, PLCs, sensors, and more. Review test plans provided by cross-functional teams; support compliance and root cause investigations. Liaise with Design, Certification, and Stress teams as well as with external partners and visitors. Apply analytical thinking to test set-up improvements and feedback for continuous excellence. Prepare technical reports and manage test data efficiently. What You'll Bring Essential: Degree-level qualification (or comparable industry experience) Experience with mechanical structures, load paths, pneumatic & hydraulic systems PLC programming/Ladder Logic knowledge Technical report writing & strong data manipulation skills Familiar with utilisation/calibration of testing instruments Desirable: Working knowledge of cyclic/static test methods for aerospace applications Experience interpreting test plans and standards
1st / 2nd Line Support Engineer 3 month-contract, Inside IR35 125 to 150 per day, depending on experience Central Cardiff Are you an experienced 1st / 2nd Line Support Engineer looking for a contract role where you can get hands-on with hardware, desktop deployments and day-to-day IT support in a fast-paced environment? This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work. You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops. The role requires someone comfortable working with physical hardware, including laptops, printers and basic server-related tasks. This is an on-site position based in Central Cardiff, offering consistent working hours and the opportunity to broaden your technical experience within an established IT services provider. The Role: 1st and 2nd line support handling tickets and user requests Password resets, Outlook fixes and general desktop support Auditing and deploying desktops and laptops Hands-on hardware support including printers and peripherals Supporting wider IT infrastructure as required The Person: Previous experience in a 1st / 2nd Line Support role Strong hardware knowledge including laptop setup and printer fixes Comfortable working in a ticket-based support environment Reliable, practical and able to work onsite full time Good communication skills and a customer-focused approach Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 27, 2026
Contractor
1st / 2nd Line Support Engineer 3 month-contract, Inside IR35 125 to 150 per day, depending on experience Central Cardiff Are you an experienced 1st / 2nd Line Support Engineer looking for a contract role where you can get hands-on with hardware, desktop deployments and day-to-day IT support in a fast-paced environment? This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work. You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops. The role requires someone comfortable working with physical hardware, including laptops, printers and basic server-related tasks. This is an on-site position based in Central Cardiff, offering consistent working hours and the opportunity to broaden your technical experience within an established IT services provider. The Role: 1st and 2nd line support handling tickets and user requests Password resets, Outlook fixes and general desktop support Auditing and deploying desktops and laptops Hands-on hardware support including printers and peripherals Supporting wider IT infrastructure as required The Person: Previous experience in a 1st / 2nd Line Support role Strong hardware knowledge including laptop setup and printer fixes Comfortable working in a ticket-based support environment Reliable, practical and able to work onsite full time Good communication skills and a customer-focused approach Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Principal Engineer - Product Safety Location: Barrow-in-Furness, Filton or Broad Oak - Hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable, depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll take a leading position in developing and managing Product Safety across complex engineering projects. You will work within a Systems Engineering framework to ensure safety is embedded throughout the project lifecycle, influencing design, build, and delivery decisions . You'll lead hazard identification and risk assessment activities, support the development of robust Safety Cases, and provide guidance to both senior stakeholders and junior team members. You will play a key role in ensuring safety standards are met, risks are effectively managed , and safety justifications are clear, evidence-based, and compliant. Core duties: Develop, implement and maintain the Project Safety Management System Produce and manage Safety Management Plans and Justification Plans Lead hazard identification and risk assessment activities (e.g. FMEA, HAZOP, FTA, STPA) Support the development and delivery of Safety Cases across the project lifecycle Conduct peer reviews, verification, and assurance of safety documentation Provide oversight and guidance to junior team members Interpret technical data and translate it into clear, robust safety arguments Engage with stakeholders across engineering, manufacturing, and project teams Essential skills STEM degree or equivalent qualification Experience with safety analysis techniques (e.g. FMEA, HAZOP, FTA) Experience developing Safety Cases and supporting documentation Experience working within a Project Safety Management System Understanding of Systems Engineering standards in a safety context The Safety & Environmental Team: The team plays a critical role in ensuring product safety across major programmes. As a Principal Engineer, you will lead the development and maintenance of Safety Management Systems and Safety Cases, while supporting the SSNA programme. You will also help resolve complex cross-disciplinary challenges and guide others in delivering high-quality safety outcomes. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. A diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must achieve at least Baseline Personnel Security Standard, with some roles requiring higher levels of National Security Vetting. Why BAE Systems? Here you'll build a career with purpose and real impact. With opportunities for lifelong learning and meaningful work, you'll be supported to grow and succeed. You'll be recognised for your contribution and benefit from a range of rewards supporting your financial, personal, and professional wellbeing. Closing Date: 2nd July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, please submit your application as early as possible.
Jun 27, 2026
Full time
Job Title: Principal Engineer - Product Safety Location: Barrow-in-Furness, Filton or Broad Oak - Hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable, depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you'll take a leading position in developing and managing Product Safety across complex engineering projects. You will work within a Systems Engineering framework to ensure safety is embedded throughout the project lifecycle, influencing design, build, and delivery decisions . You'll lead hazard identification and risk assessment activities, support the development of robust Safety Cases, and provide guidance to both senior stakeholders and junior team members. You will play a key role in ensuring safety standards are met, risks are effectively managed , and safety justifications are clear, evidence-based, and compliant. Core duties: Develop, implement and maintain the Project Safety Management System Produce and manage Safety Management Plans and Justification Plans Lead hazard identification and risk assessment activities (e.g. FMEA, HAZOP, FTA, STPA) Support the development and delivery of Safety Cases across the project lifecycle Conduct peer reviews, verification, and assurance of safety documentation Provide oversight and guidance to junior team members Interpret technical data and translate it into clear, robust safety arguments Engage with stakeholders across engineering, manufacturing, and project teams Essential skills STEM degree or equivalent qualification Experience with safety analysis techniques (e.g. FMEA, HAZOP, FTA) Experience developing Safety Cases and supporting documentation Experience working within a Project Safety Management System Understanding of Systems Engineering standards in a safety context The Safety & Environmental Team: The team plays a critical role in ensuring product safety across major programmes. As a Principal Engineer, you will lead the development and maintenance of Safety Management Systems and Safety Cases, while supporting the SSNA programme. You will also help resolve complex cross-disciplinary challenges and guide others in delivering high-quality safety outcomes. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. A diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must achieve at least Baseline Personnel Security Standard, with some roles requiring higher levels of National Security Vetting. Why BAE Systems? Here you'll build a career with purpose and real impact. With opportunities for lifelong learning and meaningful work, you'll be supported to grow and succeed. You'll be recognised for your contribution and benefit from a range of rewards supporting your financial, personal, and professional wellbeing. Closing Date: 2nd July 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, please submit your application as early as possible.
MICHAEL PAGE INTERNATIONAL RECRUITMENT
Sheffield, Yorkshire
About Our Client South Yorkshire Police serves a diverse and vibrant region covering approximately 600 square miles and a population of almost 1.4 million people. With an annual budget of £380 million and a workforce of over 3,000 police officers and 2,200 support staff, the organisation plays a critical role in protecting communities and delivering essential public services across Sheffield, Barnsley, Rotherham and Doncaster. At its core, South Yorkshire Police is focused on preventing crime and disorder, responding to the needs of victims and communities, and targeting those who cause the most harm. The Force is already high performing, with clear ambitions to build on this and drive future policing to an even higher standard. Working as part of a cohesive leadership team, the finance function plays a vital role in enabling these priorities, ensuring every pound is used effectively, efficiently and in the public interest. This goes beyond managing budgets, requiring strong insight, influence and leadership to support confident decision-making at the highest levels of the organisation. South Yorkshire Police is entering an important period of transformation, with a clear focus on strengthening its financial capability, embracing innovation and continuous improvement, and enhancing the impact of recent investment in systems and infrastructure. Police staff work side by side with officers, united by a shared commitment to protecting and supporting communities. This is an opportunity to join a purpose-led organisation at a pivotal moment, where inclusive, values-led leadership will play a key role in shaping the future of finance and supporting the delivery of safer communities across South Yorkshire. Job Description Reporting to the Chief Finance Officer, this is a visible and influential leadership role at a pivotal point for South Yorkshire Police and the wider policing sector. This is not a traditional technical finance role. You will play a key part in shaping the future direction of the finance function, working closely with the CFO to lead the organisation through a significant period of transformation. You will bring teams together, create clarity from complexity, and ensure finance is a trusted, forward-looking partner to the wider organisation. Key responsibilities include: Providing strong, values-led leadership to an established finance team, fostering a culture of collaboration, accountability and continuous improvement Acting as a key member of the senior finance leadership team, working in partnership with the CFO to shape the long-term direction of travel for the function Translating strategic priorities into clear, actionable financial plans, ensuring alignment between organisational objectives and delivery on the ground Building strong, credible relationships across the organisation, acting as the bridge between senior leadership, operational stakeholders and budget holders Driving a more outward-facing, business-partnering approach to finance, helping non-finance colleagues understand financial context and make informed decisions Supporting the organisation to navigate complexity, scale and pace, ensuring finance keeps up with the demands of a dynamic and evolving environment Leading through change, helping the organisation unlock the benefits of recent system investment and embedding more insight-led ways of working Developing and motivating teams to perform at their best, creating an environment where people feel engaged, supported and part of a shared purpose Championing the role of finance within policing, ensuring it is seen as a proactive, enabling function rather than a transactional service This is an opportunity to join at the start of a transformation journey, not to maintain the status quo, but to help build, shape and lead what comes next. The Successful Applicant We are seeking a values-led, visible and engaging finance leader who brings people with them. This role is as much about leadership, influence and judgement as it is about technical expertise. You will be someone who can operate confidently at a senior level, translating strategic direction into meaningful action, and connecting finance with the wider organisation. This is an opportunity for an individual who is either operating at this level already or ready to step up, demonstrating the potential, self-awareness and ambition to grow into a critical leadership role within policing. You will bring: A recognised professional accountancy qualification (e.g. CIPFA, ACA, ACCA, CIMA) Senior-level finance experience within a large, complex organisation (public sector or similarly complex environment highly advantageous) A leadership style that brings teams together, motivates performance and creates a strong sense of shared purpose The ability to operate at both a strategic and operational level, translating organisational priorities into clear, deliverable financial outcomes Excellent stakeholder management skills, with the ability to influence, challenge and build credibility across a diverse, non-finance audience Experience of working at pace within a complex environment, with the resilience and adaptability to navigate change and ambiguity The ability to act as the bridge between senior leadership priorities and delivery on the ground Critically, we are looking for someone who: Is more than a technical accountant. You will be a leader first, with the ability to shape, influence and drive change Can communicate financial information in a clear and engaging way, bringing colleagues with varying levels of financial understanding on the journey Demonstrates a genuine interest in, and passion for, policing and public service Brings curiosity and a growth mindset, with the ability to develop both themselves and others Understands that this is not a caretaker role, but an opportunity to join at the start of a transformation journey and help shape what comes next We welcome applications from individuals with a range of backgrounds. Whilst experience within policing is advantageous, we are open to candidates who can demonstrate transferable skills from across the public sector, the right leadership profile and the potential to succeed in a fast-paced, high-profile public service environment. What's on Offer Salary ranging from £77,259 to £86,055 per annum depending on experience Generous annual leave allowance of 34 days (plus bank holidays) LGPS Pension Scheme with an employer pension contribution of 11.6% Hybrid working available with a minimum requirement of 3 days a week in the office Flexible working and flexi-time available as well as a number of excellent family friendly policies Process and Key Dates: Application Deadline: Thursday 2nd July before 23:59pm First Stage Interviews: 15th and 21st July 2026 Final Stage Interviews: 24th or 27th July 2026 For any further questions please email or call, however a CV application must be received via the advert to be considered in the process. Contact: Nicola Harper Quote job ref: JN-494 Phone number: Job summary Job function Accounting Subsector Financial Director / CFO Sector Public Sector Location Sheffield Contract type Permanent
Jun 27, 2026
Full time
About Our Client South Yorkshire Police serves a diverse and vibrant region covering approximately 600 square miles and a population of almost 1.4 million people. With an annual budget of £380 million and a workforce of over 3,000 police officers and 2,200 support staff, the organisation plays a critical role in protecting communities and delivering essential public services across Sheffield, Barnsley, Rotherham and Doncaster. At its core, South Yorkshire Police is focused on preventing crime and disorder, responding to the needs of victims and communities, and targeting those who cause the most harm. The Force is already high performing, with clear ambitions to build on this and drive future policing to an even higher standard. Working as part of a cohesive leadership team, the finance function plays a vital role in enabling these priorities, ensuring every pound is used effectively, efficiently and in the public interest. This goes beyond managing budgets, requiring strong insight, influence and leadership to support confident decision-making at the highest levels of the organisation. South Yorkshire Police is entering an important period of transformation, with a clear focus on strengthening its financial capability, embracing innovation and continuous improvement, and enhancing the impact of recent investment in systems and infrastructure. Police staff work side by side with officers, united by a shared commitment to protecting and supporting communities. This is an opportunity to join a purpose-led organisation at a pivotal moment, where inclusive, values-led leadership will play a key role in shaping the future of finance and supporting the delivery of safer communities across South Yorkshire. Job Description Reporting to the Chief Finance Officer, this is a visible and influential leadership role at a pivotal point for South Yorkshire Police and the wider policing sector. This is not a traditional technical finance role. You will play a key part in shaping the future direction of the finance function, working closely with the CFO to lead the organisation through a significant period of transformation. You will bring teams together, create clarity from complexity, and ensure finance is a trusted, forward-looking partner to the wider organisation. Key responsibilities include: Providing strong, values-led leadership to an established finance team, fostering a culture of collaboration, accountability and continuous improvement Acting as a key member of the senior finance leadership team, working in partnership with the CFO to shape the long-term direction of travel for the function Translating strategic priorities into clear, actionable financial plans, ensuring alignment between organisational objectives and delivery on the ground Building strong, credible relationships across the organisation, acting as the bridge between senior leadership, operational stakeholders and budget holders Driving a more outward-facing, business-partnering approach to finance, helping non-finance colleagues understand financial context and make informed decisions Supporting the organisation to navigate complexity, scale and pace, ensuring finance keeps up with the demands of a dynamic and evolving environment Leading through change, helping the organisation unlock the benefits of recent system investment and embedding more insight-led ways of working Developing and motivating teams to perform at their best, creating an environment where people feel engaged, supported and part of a shared purpose Championing the role of finance within policing, ensuring it is seen as a proactive, enabling function rather than a transactional service This is an opportunity to join at the start of a transformation journey, not to maintain the status quo, but to help build, shape and lead what comes next. The Successful Applicant We are seeking a values-led, visible and engaging finance leader who brings people with them. This role is as much about leadership, influence and judgement as it is about technical expertise. You will be someone who can operate confidently at a senior level, translating strategic direction into meaningful action, and connecting finance with the wider organisation. This is an opportunity for an individual who is either operating at this level already or ready to step up, demonstrating the potential, self-awareness and ambition to grow into a critical leadership role within policing. You will bring: A recognised professional accountancy qualification (e.g. CIPFA, ACA, ACCA, CIMA) Senior-level finance experience within a large, complex organisation (public sector or similarly complex environment highly advantageous) A leadership style that brings teams together, motivates performance and creates a strong sense of shared purpose The ability to operate at both a strategic and operational level, translating organisational priorities into clear, deliverable financial outcomes Excellent stakeholder management skills, with the ability to influence, challenge and build credibility across a diverse, non-finance audience Experience of working at pace within a complex environment, with the resilience and adaptability to navigate change and ambiguity The ability to act as the bridge between senior leadership priorities and delivery on the ground Critically, we are looking for someone who: Is more than a technical accountant. You will be a leader first, with the ability to shape, influence and drive change Can communicate financial information in a clear and engaging way, bringing colleagues with varying levels of financial understanding on the journey Demonstrates a genuine interest in, and passion for, policing and public service Brings curiosity and a growth mindset, with the ability to develop both themselves and others Understands that this is not a caretaker role, but an opportunity to join at the start of a transformation journey and help shape what comes next We welcome applications from individuals with a range of backgrounds. Whilst experience within policing is advantageous, we are open to candidates who can demonstrate transferable skills from across the public sector, the right leadership profile and the potential to succeed in a fast-paced, high-profile public service environment. What's on Offer Salary ranging from £77,259 to £86,055 per annum depending on experience Generous annual leave allowance of 34 days (plus bank holidays) LGPS Pension Scheme with an employer pension contribution of 11.6% Hybrid working available with a minimum requirement of 3 days a week in the office Flexible working and flexi-time available as well as a number of excellent family friendly policies Process and Key Dates: Application Deadline: Thursday 2nd July before 23:59pm First Stage Interviews: 15th and 21st July 2026 Final Stage Interviews: 24th or 27th July 2026 For any further questions please email or call, however a CV application must be received via the advert to be considered in the process. Contact: Nicola Harper Quote job ref: JN-494 Phone number: Job summary Job function Accounting Subsector Financial Director / CFO Sector Public Sector Location Sheffield Contract type Permanent
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people s lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
Jun 27, 2026
Full time
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people s lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.