CBSbutler Holdings Limited trading as CBSbutler
Barrow-in-furness, Cumbria
Desktop Engineer - SC Cleared Rate: 300 - 320 a day Clearance: Current SC Clearance is required IR35: Inside IR35 Location: Barrow in Furness You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector. What You Will Do: Execute assigned desktop support tasks efficiently within specified deadlines Support project initiatives alongside internal and external project managers Perform Network Service Requests (NSR) tasks in accordance with established timelines Provide outstanding customer service, demonstrating strong communication skills Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings Deploy and manage operating systems and applications using SCCM Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business Contribute to automation processes using scripting languages such as PowerShell, VBScript, and Batch Files Engage with overall IT security practices, ensuring compliance and operational integrity Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management Required Skills & Experience: Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration Hands-on experience with SCCM, including OS deployment, application management, and monitoring Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial) Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools Experience with ITSM platforms such as ServiceNow
Apr 24, 2026
Contractor
Desktop Engineer - SC Cleared Rate: 300 - 320 a day Clearance: Current SC Clearance is required IR35: Inside IR35 Location: Barrow in Furness You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector. What You Will Do: Execute assigned desktop support tasks efficiently within specified deadlines Support project initiatives alongside internal and external project managers Perform Network Service Requests (NSR) tasks in accordance with established timelines Provide outstanding customer service, demonstrating strong communication skills Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings Deploy and manage operating systems and applications using SCCM Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business Contribute to automation processes using scripting languages such as PowerShell, VBScript, and Batch Files Engage with overall IT security practices, ensuring compliance and operational integrity Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management Required Skills & Experience: Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration Hands-on experience with SCCM, including OS deployment, application management, and monitoring Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial) Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools Experience with ITSM platforms such as ServiceNow
NSR Desktop Engineer (Avanto, MS Defender) - MUST HAVE SC CLEARANCE - Barrow in Furness, Cumbria - 3 months+/RATE: £335 per day inside IR35 One of our Blue Chip Clients is urgently looking for an NSR Desktop Engineer (Avanto, MS Defender). Please find some details below: CONTRACTOR MUST BE SC CLEARED AND BE A SOLE UK NATIONAL (not dual national) MUST BE PAYE THROUGH UMBRELLA Role Description: Desktop Engineer with experience in Avanto and MS Defender preferred We have an exciting opportunity to join the client as a NSR Desktop Engineer in their End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. EUE Workplace Engineers are encouraged to grow and develop in the role's fast paced environment, thriving as you build on your existing experience and bringing that knowledge to the fore Your role Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers Undertake NSR tasks to agreed timescales Possess exceptional customer handling skills Your skills and experience Experience in IDAC (Ivanti Device Application Control) and/or Microsoft Defender point - this is essential for the role Useful to have in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security is useful An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Your security clearance SC Cleared, sole UK national and not more than 28 days outside the UK during the last 5 years. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Apr 24, 2026
Contractor
NSR Desktop Engineer (Avanto, MS Defender) - MUST HAVE SC CLEARANCE - Barrow in Furness, Cumbria - 3 months+/RATE: £335 per day inside IR35 One of our Blue Chip Clients is urgently looking for an NSR Desktop Engineer (Avanto, MS Defender). Please find some details below: CONTRACTOR MUST BE SC CLEARED AND BE A SOLE UK NATIONAL (not dual national) MUST BE PAYE THROUGH UMBRELLA Role Description: Desktop Engineer with experience in Avanto and MS Defender preferred We have an exciting opportunity to join the client as a NSR Desktop Engineer in their End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. EUE Workplace Engineers are encouraged to grow and develop in the role's fast paced environment, thriving as you build on your existing experience and bringing that knowledge to the fore Your role Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers Undertake NSR tasks to agreed timescales Possess exceptional customer handling skills Your skills and experience Experience in IDAC (Ivanti Device Application Control) and/or Microsoft Defender point - this is essential for the role Useful to have in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security is useful An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Your security clearance SC Cleared, sole UK national and not more than 28 days outside the UK during the last 5 years. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Desktop Engineer - SC Cleared Rate: £300 - £320 a day Clearance: Current SC Clearance is required IR35: Inside IR35 Location: Barrow in Furness You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector. What You Will Do: Execute assigned desktop support tasks efficiently within specified deadlines Support project initiatives alongside internal and external project managers Perform Network Service Requests (NSR) tasks in accordance with established timelines Provide outstanding customer service, demonstrating strong communication skills Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings Deploy and manage operating systems and applications using SCCM Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business Contribute to automation processes using Scripting languages such as PowerShell, VBScript, and Batch Files Engage with overall IT security practices, ensuring compliance and operational integrity Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management Required Skills & Experience: Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration Hands-on experience with SCCM, including OS deployment, application management, and monitoring Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial) Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools Experience with ITSM platforms such as ServiceNow
Apr 24, 2026
Contractor
Desktop Engineer - SC Cleared Rate: £300 - £320 a day Clearance: Current SC Clearance is required IR35: Inside IR35 Location: Barrow in Furness You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector. What You Will Do: Execute assigned desktop support tasks efficiently within specified deadlines Support project initiatives alongside internal and external project managers Perform Network Service Requests (NSR) tasks in accordance with established timelines Provide outstanding customer service, demonstrating strong communication skills Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings Deploy and manage operating systems and applications using SCCM Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business Contribute to automation processes using Scripting languages such as PowerShell, VBScript, and Batch Files Engage with overall IT security practices, ensuring compliance and operational integrity Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management Required Skills & Experience: Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration Hands-on experience with SCCM, including OS deployment, application management, and monitoring Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial) Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools Experience with ITSM platforms such as ServiceNow
Data Cabling Engineers - 6m Contract Start April Due to winning some exciting new business, we are looking for aspiring Cabling Engineers to join us for various roles from Assistants to Juniors, working across various contracts, some of which will involve nights and working away as part of our exemplary team. Barron McCann Ltd Barron McCann Ltd is an independent, award-winning IT Service Provider delivering end-to-end IT support solutions - from help desk services to rapid-response, on-site repair and maintenance. We support some of the UK's most prestigious high-street brands, and our reputation is built on quality, innovation, and expertise. The Role These are field-based roles, working primarily across large retail premises and customer sites. You'll be responsible for installing, testing, and terminating Cat6 and Cat6a copper cabling and associated network equipment such as Switches and Wireless Access points. You'll work closely with our IT and project teams, following installation design drawings and specifications, and take pride in delivering consistently high standards that exceed both Barron McCann's and our customers' expectations. Full training will be provided, giving you the opportunity to: Work towards City & Guilds 3663 or CNIT qualifications Gain exposure to fibre technologies Become Security Cleared Learn cabinet dressing and presentation to a high professional standard Carry out on-site and desktop WiFi surveys using the latest software tools Are you Experienced in pulling and terminating Cat5/Cat6 cables? Have a good understanding of network devices Looking to advance your career in copper and fibre infrastructure? Detail-driven, customer-focused, and proud of your installation standards? If so, we'd love to hear from you. Ideal Skills & Experience (But not strictly necessary) Experience installing network cabling infrastructure across varied building types Copper cable termination and testing Strong knowledge of Health & Safety, fire safety, construction standards, and asbestos awareness A good understanding of network devices such as Switches and Wireless Access Points ECS Card/CSCS Excellent problem-solving skills with a proactive and flexible approach Strong communication skills with internal teams and external stakeholders Ability to manage time effectively and prioritise workloads Comfortable working independently in a fast-paced, changing environment Willingness to undertake customer-specific training and accreditations Full, clean UK driving licence Desirable Qualifications Installation of cable containment systems including PVC and galvanised steel trunking, tray, basket, and conduit IPAF certification PASMA CNCI or equivalent Industry qualification such as CNCI or City & Guilds or similar SSSTS Card What We Offer Fully expensed company vehicle Fuel card Company mobile phone Company credit card Company iPad All travel and accommodation expenses paid
Apr 23, 2026
Contractor
Data Cabling Engineers - 6m Contract Start April Due to winning some exciting new business, we are looking for aspiring Cabling Engineers to join us for various roles from Assistants to Juniors, working across various contracts, some of which will involve nights and working away as part of our exemplary team. Barron McCann Ltd Barron McCann Ltd is an independent, award-winning IT Service Provider delivering end-to-end IT support solutions - from help desk services to rapid-response, on-site repair and maintenance. We support some of the UK's most prestigious high-street brands, and our reputation is built on quality, innovation, and expertise. The Role These are field-based roles, working primarily across large retail premises and customer sites. You'll be responsible for installing, testing, and terminating Cat6 and Cat6a copper cabling and associated network equipment such as Switches and Wireless Access points. You'll work closely with our IT and project teams, following installation design drawings and specifications, and take pride in delivering consistently high standards that exceed both Barron McCann's and our customers' expectations. Full training will be provided, giving you the opportunity to: Work towards City & Guilds 3663 or CNIT qualifications Gain exposure to fibre technologies Become Security Cleared Learn cabinet dressing and presentation to a high professional standard Carry out on-site and desktop WiFi surveys using the latest software tools Are you Experienced in pulling and terminating Cat5/Cat6 cables? Have a good understanding of network devices Looking to advance your career in copper and fibre infrastructure? Detail-driven, customer-focused, and proud of your installation standards? If so, we'd love to hear from you. Ideal Skills & Experience (But not strictly necessary) Experience installing network cabling infrastructure across varied building types Copper cable termination and testing Strong knowledge of Health & Safety, fire safety, construction standards, and asbestos awareness A good understanding of network devices such as Switches and Wireless Access Points ECS Card/CSCS Excellent problem-solving skills with a proactive and flexible approach Strong communication skills with internal teams and external stakeholders Ability to manage time effectively and prioritise workloads Comfortable working independently in a fast-paced, changing environment Willingness to undertake customer-specific training and accreditations Full, clean UK driving licence Desirable Qualifications Installation of cable containment systems including PVC and galvanised steel trunking, tray, basket, and conduit IPAF certification PASMA CNCI or equivalent Industry qualification such as CNCI or City & Guilds or similar SSSTS Card What We Offer Fully expensed company vehicle Fuel card Company mobile phone Company credit card Company iPad All travel and accommodation expenses paid
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Oct 09, 2025
Contractor
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
Oct 07, 2025
Contractor
Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!
LA International Computer Consultants Ltd
Leiston, Suffolk
*SC Cleared* Desktop Support Engineer 6 Month contract initially Based: Onsite - Leiston, Suffolk Rate: £200 - £250 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Desktop Support Engineer to join the team. Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to Windows Server SME and user The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet the operation and project need. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary support including replacing consumables. * Active Directory group management, account unlocks and password resets. Key Skills & Experience: * Experience to troubleshoot issues on Windows 10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal * Knowledge in new Microsoft Team creation in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to multitask and time management skills * Should have Customer Service experience * Proven strong written and verbal communication and interpersonal skills. * Self-motivated and willingness to learn * Proven ability to work well with technical and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Oct 01, 2025
Contractor
*SC Cleared* Desktop Support Engineer 6 Month contract initially Based: Onsite - Leiston, Suffolk Rate: £200 - £250 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Desktop Support Engineer to join the team. Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to Windows Server SME and user The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet the operation and project need. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary support including replacing consumables. * Active Directory group management, account unlocks and password resets. Key Skills & Experience: * Experience to troubleshoot issues on Windows 10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal * Knowledge in new Microsoft Team creation in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to multitask and time management skills * Should have Customer Service experience * Proven strong written and verbal communication and interpersonal skills. * Self-motivated and willingness to learn * Proven ability to work well with technical and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Position: Duty TechnicianLocation: Hursley (5 days a week onsite)Day Rate: Market RateSecurity Clearance: SC Cleared Are you a technically minded problem solver with a passion for keeping systems running smoothly? We're looking for a Duty Technician to join our dynamic team and play a key role in supporting the backbone of our supply chain operations. This is a hands-on role where you'll manage technical support requests, maintain equipment, and collaborate with internal teams to ensure seamless service delivery. If you thrive in a fast-paced environment and enjoy variety in your day-to-day tasks, we'd love to hear from you. What You'll Be Doing: Responding to incoming technical support incidents, service requests, and change tickets Managing your personal call queue and ensuring timely resolution of issues Providing clear updates and maintaining strong communication with customers Troubleshooting everything from password resets to complex server queries Escalating issues to the 3rd Line Team when needed Collaborating with Engineers and internal teams across Development, Projects, and Technical Delivery Performing software builds and rebuilds on PCs and laptops Diagnosing and fixing hardware faults, and installing upgrades as required Delivering top-tier customer service at every touchpoint What You'll Bring: Strong technical troubleshooting skills across desktop and infrastructure environments A detail-oriented mindset with a proactive approach to problem-solving Excellent communication skills and a customer-first attitude Ability to work effectively as part of a close-knit, high-performing team Experience in a support role, ideally with exposure to 2nd or 3rd line environments If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 24, 2025
Full time
Position: Duty TechnicianLocation: Hursley (5 days a week onsite)Day Rate: Market RateSecurity Clearance: SC Cleared Are you a technically minded problem solver with a passion for keeping systems running smoothly? We're looking for a Duty Technician to join our dynamic team and play a key role in supporting the backbone of our supply chain operations. This is a hands-on role where you'll manage technical support requests, maintain equipment, and collaborate with internal teams to ensure seamless service delivery. If you thrive in a fast-paced environment and enjoy variety in your day-to-day tasks, we'd love to hear from you. What You'll Be Doing: Responding to incoming technical support incidents, service requests, and change tickets Managing your personal call queue and ensuring timely resolution of issues Providing clear updates and maintaining strong communication with customers Troubleshooting everything from password resets to complex server queries Escalating issues to the 3rd Line Team when needed Collaborating with Engineers and internal teams across Development, Projects, and Technical Delivery Performing software builds and rebuilds on PCs and laptops Diagnosing and fixing hardware faults, and installing upgrades as required Delivering top-tier customer service at every touchpoint What You'll Bring: Strong technical troubleshooting skills across desktop and infrastructure environments A detail-oriented mindset with a proactive approach to problem-solving Excellent communication skills and a customer-first attitude Ability to work effectively as part of a close-knit, high-performing team Experience in a support role, ideally with exposure to 2nd or 3rd line environments If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
