2 jobs found

Our client, a leader in the IT sector, is currently seeking a skilled S4/HANA OCM Lead to join their team on a contract basis. This role is essential for a large-scale SAP S/4 HANA transformation project that requires significant experience in organisational change management. Key Responsibilities: Leading organisational change management on large-scale SAP S/4 HANA programmes Taking full accountability for the OCM strategy and its execution Managing the OCM aspects of complex IT transformation programmes Interfacing with business sponsors and stakeholders to align OCM activities with business objectives Developing and implementing change management plans to ensure successful adoption and utilisation of SAP S/4 HANA Training and supporting end-users and business teams throughout the transformation process Providing regular updates and reports on progress, challenges, and successes to senior management Job Requirements: Extensive experience in organisational change management for large-scale programmes Preferable experience with SAP S/4 HANA projects Ability to take full accountability for OCM strategy and execution Experience in managing complex IT transformation programmes Significant seniority and experience to own agendas and interface with business sponsors Strong communication and interpersonal skills to facilitate change management activities Flexibility to work 3 days onsite per week in Temple, London This contract position offers a unique opportunity to contribute to a significant transformation programme with an initial 12-month contract, part of a 5-year plan. If you are an experienced professional in organisational change management within SAP S/4 HANA environments, we would love to hear from you. Apply now to join our client's team and play a pivotal role in this exciting transformation journey.

IT Service Transition Lead (SAP, S/4, Rise, ITIL) A leading retailer is looking for an IT Service Transition Lead (SAP, S/4, ITIL) that will act as the main interface for Senior Management, Project Managers and stakeholders for Service Transition requirements and deliverables, supporting a major SAP Rise/S4Hana program. As the IT Service Transition Lead (SAP, S/4, ITIL) you work alongside Platform Leads, Product Managers, Engineering teams, and a range of third parties, you will help to deliver and maintain best in class solutions that meet the needs of a variety of stakeholders across the business. You will be responsible for service transition of SAP Rise/S4Hana services into live operations, ensuring the program transitions smoothly into service with appropriate measures and support. The core of this role will be to work collaboratively to assist in embedding a service management culture within the Project life cycle and the wider IT Division, educating and influencing stakeholders gracefully by taking them on a journey whilst balancing their needs with the needs of the service. You will adopt and implement best practices and ways of working to ensure that all ITIL processes are both effective and efficient, plus being appropriately scaled. Skills/Experience * SAP solutions, particularly SAP Rise and S/4 Hana services. * Expertise gathering and analysing requirements for large IT projects, with the ability to identify, track, and monitor technical dependencies across systems. * Experience of transitioning services within large scale programmes. * Good knowledge of current SAP technologies including topics like security, data protection, performance and high availability. * Experience maintaining documentation. * Strong awareness and adherence to best practices of testing and deployment. * Familiarity with agile development methodologies, including Scrum and Kanban, and working with managed backlogs using tools like Azure DevOps or Jira. * Stakeholder management. * Passionate for technology and service - curiosity towards new and emerging technology. * The ability to clearly identify, articulate and prioritise the strategic and tactical value of your vision and roadmap. * ITIL Certification within Service Design or Service Transition * ITIL v3 or V4 Foundation or Agile Service Management Qualification * Retail industry experience * Provide track record of service improvements * Experience in ITSM Toolset design and configuration * Knowledge of SAP related services Responsibilities * Lead Service Transition activities, ensuring graceful landing into operations and operational efficiencies are maintained, this minimising project and operational risk. * Defining, documenting and agreeing Service, ensuring supporting material is fit for purpose, fit for use. * Lead the transition planning and support strategy, framework and process * Ensuring adequate monitoring across the SAP landscape is in place, and that the necessary processes and procedures are in implemented to respond to alerts and incidents, whether that's within business hours or during out of hours callouts to the on-call team. * Be an escalation point during major incidents, who can help technical teams as well as easily access the higher levels of vendors to positively influence the service and focus we receive. Service dependant, this can be a 24-hour function. * Knowledge Management - ensure all issues are logged with resolution details, KB articles are authored, reviewed and published to empower downstream all the way to the user. * Represent the interests of Service Management in project delivery governance forums. Produce and present regular progress reporting on any projects that impact services delivery. * Identify and implement Continuous Improvement Plans. If you are an IT Service Transition Lead (SAP, S/4, ITIL) looking to join a large transformation project, then send your CV along with your availability.