What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 07, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 07, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Location Location: Remote - England (with occasional travel to our Daventry location) Job Type Job Type: Full-time; Permanent Salary Range Salary Range: £28,691 - £30,691 (includes language premium and OTE earnings of £1,500 - £2,000 annually) Work From Home-While Using Your Dutch Every Day If you're a Dutch speaker based in England, this role gives you the flexibility to work from home while staying connected to your language and building your career. You'll support customers from the Benelux region (Netherlands, Belgium, and Luxembourg), helping them solve problems and feel confident in their decisions, all without a daily commute. What You'll Be Doing You'll be the person customers turn to when they need help. When something isn't working as expected, you'll step in and guide them to a solution. Support customers in Dutch and English across phone, email, and chat Listen carefully and understand what matters to them Explain solutions clearly and with empathy Work with other teams to resolve more complex situations Follow up so customers feel supported from start to finish You'll have the freedom to think and make decisions-so you can focus on helping people, not just handling queries. Why This Role Works Well for Dutch Speakers You'll work remotely from anywhere in England You'll use your Dutch every day in real conversations You'll connect with customers from the Benelux region You'll be part of a multilingual, international team You can grow your career in the UK while staying connected to your language and culture What You Bring to the Role High School/Secondary School Qualification (or similar) Fluency in English and Dutch (Flemish is a plus), both verbal and written (C1 level or similar) Strong customer service and relationship building skills (you don't need automotive experience-you'll learn that with us) Proficiency in Microsoft Office, CRM systems and working across multiple digital platforms and screens Excellent organisational skills, attention to detail and the ability to manage time and prioritise effectively Resilience under pressure, sound business judgement and a solutions focused mindset What You Can Expect 22 days holiday (rising to 27 with service) + bank holidays Bonus of £1,500-£2,000 per year Fully remote working (with occasional site visits) Company Pension Life Assurance (4x Annual Salary) Private medical coverage and discounted dental Comprehensive travel insurance for you and your family Employee Assistance Program (EAP) Cycle to work scheme Discounts on new vehicles Training & Development Programs (Percepta College) What A Typical Schedule Looks Like You'll work 40 hours per week on a rotating schedule: Monday-Friday: between 7:00 AM - 5:00 PM 1 in 6 Saturdays: 7:30 AM - 4:00 PM Start times may vary. You'll receive your schedule in advance so you can plan your time. A Quick Note on Location You'll primarily work from home, but you'll need to be within reasonable travelling distance of: From time to time, you may visit the site for training, team connection, or key meetings, so being able to travel there matters. Important to Know You'll need the legal right to work in the UK, as visa sponsorship isn't available for this role.
May 07, 2026
Full time
Location Location: Remote - England (with occasional travel to our Daventry location) Job Type Job Type: Full-time; Permanent Salary Range Salary Range: £28,691 - £30,691 (includes language premium and OTE earnings of £1,500 - £2,000 annually) Work From Home-While Using Your Dutch Every Day If you're a Dutch speaker based in England, this role gives you the flexibility to work from home while staying connected to your language and building your career. You'll support customers from the Benelux region (Netherlands, Belgium, and Luxembourg), helping them solve problems and feel confident in their decisions, all without a daily commute. What You'll Be Doing You'll be the person customers turn to when they need help. When something isn't working as expected, you'll step in and guide them to a solution. Support customers in Dutch and English across phone, email, and chat Listen carefully and understand what matters to them Explain solutions clearly and with empathy Work with other teams to resolve more complex situations Follow up so customers feel supported from start to finish You'll have the freedom to think and make decisions-so you can focus on helping people, not just handling queries. Why This Role Works Well for Dutch Speakers You'll work remotely from anywhere in England You'll use your Dutch every day in real conversations You'll connect with customers from the Benelux region You'll be part of a multilingual, international team You can grow your career in the UK while staying connected to your language and culture What You Bring to the Role High School/Secondary School Qualification (or similar) Fluency in English and Dutch (Flemish is a plus), both verbal and written (C1 level or similar) Strong customer service and relationship building skills (you don't need automotive experience-you'll learn that with us) Proficiency in Microsoft Office, CRM systems and working across multiple digital platforms and screens Excellent organisational skills, attention to detail and the ability to manage time and prioritise effectively Resilience under pressure, sound business judgement and a solutions focused mindset What You Can Expect 22 days holiday (rising to 27 with service) + bank holidays Bonus of £1,500-£2,000 per year Fully remote working (with occasional site visits) Company Pension Life Assurance (4x Annual Salary) Private medical coverage and discounted dental Comprehensive travel insurance for you and your family Employee Assistance Program (EAP) Cycle to work scheme Discounts on new vehicles Training & Development Programs (Percepta College) What A Typical Schedule Looks Like You'll work 40 hours per week on a rotating schedule: Monday-Friday: between 7:00 AM - 5:00 PM 1 in 6 Saturdays: 7:30 AM - 4:00 PM Start times may vary. You'll receive your schedule in advance so you can plan your time. A Quick Note on Location You'll primarily work from home, but you'll need to be within reasonable travelling distance of: From time to time, you may visit the site for training, team connection, or key meetings, so being able to travel there matters. Important to Know You'll need the legal right to work in the UK, as visa sponsorship isn't available for this role.
Service Advisor Basic Salary: £30,000 OTE : £34,000 Hours: Monday to Friday, 1 in 3 Saturday's Location: York Benefits: 30 days annual leave including bank holidays (increasing with length of service) Life insurance Medical Cash Plan Employee discounts Free MOT for your personal vehicle Modern workshop environment with a supportive team culture Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53357
May 07, 2026
Full time
Service Advisor Basic Salary: £30,000 OTE : £34,000 Hours: Monday to Friday, 1 in 3 Saturday's Location: York Benefits: 30 days annual leave including bank holidays (increasing with length of service) Life insurance Medical Cash Plan Employee discounts Free MOT for your personal vehicle Modern workshop environment with a supportive team culture Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53357
Assistant Service Manager £36,000 basic salary with £50,000 OTE Coulsdon, Surrey Permanent, Full Time Monday to Friday (08 00) 1 in 3 Saturdays (08 00) Our client, based in the Coulsdon area has a new opportunity for an experienced main dealer Service Advisor to step up in to an Assistant Service Manager role. If you hold over 4 years worth of relevant experience and you re looking for the next step in your career this could be your next role in the Motor Trade! Apply with us today. Duties and Responsibilities include: As an Assistant Service Manager, you ll take ownership of the front-of-house Aftersales operation, leading the Service Advisor team and driving an exceptional customer experience. Leading and developing a team of Service Advisors Acting as the main point of contact for customer care and escalations Handling and resolving customer complaints professionally Driving NPS scores and customer satisfaction KPIs Reporting performance and insights to senior management Overseeing daily operations to ensure a smooth and efficient service department Supporting wider Aftersales objectives and continuous improvement Your background & skill: Proven experience as a Service Advisor or higher in a car main dealership. Ability to lead from the front in a busy, pressured environment is essential. Automotive dealership skills and experience are essential. Well-presented and hold excellent interpersonal organisational skills. For further details on this Assistant Service Manager role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy
May 07, 2026
Full time
Assistant Service Manager £36,000 basic salary with £50,000 OTE Coulsdon, Surrey Permanent, Full Time Monday to Friday (08 00) 1 in 3 Saturdays (08 00) Our client, based in the Coulsdon area has a new opportunity for an experienced main dealer Service Advisor to step up in to an Assistant Service Manager role. If you hold over 4 years worth of relevant experience and you re looking for the next step in your career this could be your next role in the Motor Trade! Apply with us today. Duties and Responsibilities include: As an Assistant Service Manager, you ll take ownership of the front-of-house Aftersales operation, leading the Service Advisor team and driving an exceptional customer experience. Leading and developing a team of Service Advisors Acting as the main point of contact for customer care and escalations Handling and resolving customer complaints professionally Driving NPS scores and customer satisfaction KPIs Reporting performance and insights to senior management Overseeing daily operations to ensure a smooth and efficient service department Supporting wider Aftersales objectives and continuous improvement Your background & skill: Proven experience as a Service Advisor or higher in a car main dealership. Ability to lead from the front in a busy, pressured environment is essential. Automotive dealership skills and experience are essential. Well-presented and hold excellent interpersonal organisational skills. For further details on this Assistant Service Manager role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Chelmsford Land Rover Contract Type: Permanent Full Time Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis) Salary: OTE up to £41,000 (uncapped) with basic of £35,000 per annum Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities! Responsibilities Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
May 07, 2026
Full time
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Chelmsford Land Rover Contract Type: Permanent Full Time Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis) Salary: OTE up to £41,000 (uncapped) with basic of £35,000 per annum Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities! Responsibilities Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Get Staffed Online Recruitment Limited
Penrith, Cumbria
Sales Advisor Full-Time / Part-Time (min 32 hours per week) Are you passionate about great design, love working with people, and confident managing your time while taking ownership of sales. Join an award-winning retailer of luxury garden buildings and be part of something truly special. Our client is looking for a Sales Advisor to join their friendly team at their stunning show site in Penrith. If you re ready to hit the ground running and build a rewarding career, they would love to hear from you. What You ll Be Doing This isn t just a sales role. It s about supporting customers through the process of choosing the right garden building. With full training you ll become a product expert and confidently guide customers to the perfect garden building that best suits their needs. Build strong customer relationships by understanding needs and delivering exceptional service. Manage and nurture enquiries using our client s CRM system (training provided). Act as the key liaison between customers and manufacturers, ensuring a seamless end-to-end experience. What They re Looking For They are after someone who brings energy, drive, and a genuine passion for people. Available to work alternate weekends. Full of enthusiasm and positivity. Confident, proactive, and results driven. Excellent communication and customer service skills. Able to learn and share detailed product knowledge. Full UK driving licence required. What s In It For You? They believe in rewarding hard work and celebrating success. Competitive base salary. Generous bonuses and uncapped commission (your earning potential is in your hands!). Ongoing support and development to grow your career. Why Join Our Client? If you re someone who loves being the best at what you do and enjoys being recognised for it, this is your opportunity to shine. You ll be part of a growing company where your contribution truly matters. Ready to build something amazing with our client? Apply now and start your journey today.
May 07, 2026
Full time
Sales Advisor Full-Time / Part-Time (min 32 hours per week) Are you passionate about great design, love working with people, and confident managing your time while taking ownership of sales. Join an award-winning retailer of luxury garden buildings and be part of something truly special. Our client is looking for a Sales Advisor to join their friendly team at their stunning show site in Penrith. If you re ready to hit the ground running and build a rewarding career, they would love to hear from you. What You ll Be Doing This isn t just a sales role. It s about supporting customers through the process of choosing the right garden building. With full training you ll become a product expert and confidently guide customers to the perfect garden building that best suits their needs. Build strong customer relationships by understanding needs and delivering exceptional service. Manage and nurture enquiries using our client s CRM system (training provided). Act as the key liaison between customers and manufacturers, ensuring a seamless end-to-end experience. What They re Looking For They are after someone who brings energy, drive, and a genuine passion for people. Available to work alternate weekends. Full of enthusiasm and positivity. Confident, proactive, and results driven. Excellent communication and customer service skills. Able to learn and share detailed product knowledge. Full UK driving licence required. What s In It For You? They believe in rewarding hard work and celebrating success. Competitive base salary. Generous bonuses and uncapped commission (your earning potential is in your hands!). Ongoing support and development to grow your career. Why Join Our Client? If you re someone who loves being the best at what you do and enjoys being recognised for it, this is your opportunity to shine. You ll be part of a growing company where your contribution truly matters. Ready to build something amazing with our client? Apply now and start your journey today.
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
May 07, 2026
Full time
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 07, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
A leading car service company in Belfast seeks motivated individuals with excellent customer service and communication skills. Candidates should have a minimum GCSE grade C in Maths and English, along with experience using Excel, Outlook, and Microsoft Word. Ideal candidates will demonstrate strong organisational skills and have experience in a car rental or service environment. This role offers a chance to grow in a supportive workplace.
May 07, 2026
Full time
A leading car service company in Belfast seeks motivated individuals with excellent customer service and communication skills. Candidates should have a minimum GCSE grade C in Maths and English, along with experience using Excel, Outlook, and Microsoft Word. Ideal candidates will demonstrate strong organisational skills and have experience in a car rental or service environment. This role offers a chance to grow in a supportive workplace.
A multinational customer service company is looking for Dutch speakers to work from home in England. This full-time position involves assisting customers from the Benelux region through various communication channels. Candidates should have strong customer service skills and fluency in both English and Dutch, with an emphasis on empathy and problem-solving. The role offers benefits including a bonus scheme, remote work flexibility, and a supportive international team environment. Applicants must have the legal right to work in the UK.
May 07, 2026
Full time
A multinational customer service company is looking for Dutch speakers to work from home in England. This full-time position involves assisting customers from the Benelux region through various communication channels. Candidates should have strong customer service skills and fluency in both English and Dutch, with an emphasis on empathy and problem-solving. The role offers benefits including a bonus scheme, remote work flexibility, and a supportive international team environment. Applicants must have the legal right to work in the UK.
Trainee Sales Consultant No Experience Required! Location: Fareham (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Fareham looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £25k base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Fareham hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review.
May 07, 2026
Full time
Trainee Sales Consultant No Experience Required! Location: Fareham (Free On-Site Parking) Salary: £26,500 Basic + Uncapped Commission (£50k £60k OTE) Hours: Mon Fri (No Weekends Early Friday Finish) Ready to trade the "daily grind" for a genuine career? Are you great with people, tired of working weekends, and feeling like your current paycheck doesn't match your effort? Cowell Recruitment is partnered with a multi-award-winning broker in Fareham looking for the next generation of Sales superstars. You don't need a background in finance or a history in sales we are looking for personality, resilience, and a hunger to earn. Through fully-funded training, we will help you transition from a Trainee into a Qualified Protection Advisor, giving you a professional qualification and a massive boost to your earning potential. Why join the team? The Money: A solid £25k base with a realistic OTE of £50k £60k. Commission is uncapped if you work hard, you get paid. The Leads: Forget "cold calling into the void." 50% of your leads are provided, meaning you re talking to people who actually want to hear from you. The Balance: No weekends, no bank holidays, and we head home at 4:30 PM every Friday. The Vibe: Modern office, casual dress code, and a team that actually supports one another. The Role: What you ll be doing Based in our vibrant Fareham hub, you ll be the first point of contact for customers looking to protect their family s future. Consulting: Talking to clients to understand their needs and explaining how Life Insurance can help. Managing: Keeping track of your pipeline and following up on warm leads. Learning: Studying for industry-recognised certifications (fully funded) to become a regulated expert. Your Schedule (Designed for Performance) We put the work in early so we can enjoy the weekend sooner: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 ( Early Finish! ) What we re looking for You don t need a fancy CV; you just need the right attitude: Resilience: You see a "no" as just one step closer to a "yes." Communication: You re a "people person" who finds it easy to build rapport over the phone. Ambition: You want to earn more than just a basic salary and are eager to build a long-term career. Compliance: You must be able to pass a standard DBS and Credit Check (standard for Financial Services). Important: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role. Ready to change your life? If you re driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review.
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
May 07, 2026
Seasonal
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 07, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.
May 07, 2026
Full time
Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Our Stratford upon Avon office is looking for an Audit Senior to join the team. The successful candidate will have at least 2 years post qualification experience and have knowledge of accounts preparation, along with basic corporation tax knowledge. Working on an extensive and broad portfolio of audit clients with turnovers up to £130million, including UK divisions of multi-national groups and consolidations. The position will be in a client facing role, establishing strong relationships with a significant number of business owners across the region. The team have a passion for client care, so we require someone with good communication skills who can lead an audit from planning right through to manager review. The ideal candidate will also be able to supervise trainees and assist with their development. Key responsibilities of an Audit Senior will include: Supporting the management and delivery of assignments through undertaking audit fieldwork both at clients' premises and in the office taking responsibility for all audit fieldwork of the team Preparing client deliverables (including Audit Findings Report), building relationships with the client (including their teams) and acting as an ambassador for the business Planning assignments, including budgeting and use of analytical review Ensuring files are complete for Manager review including file completion where applicable Active involvement in the professional and personal development of more junior team members Preparation of accounts on CCH (including those under IFRS, FRS102 and 1A) Identifying, researching and helping to resolve technical issues which may arise Develop a strong commercial understanding of the clients' businesses and any developments within them Initiate and work with other service lines across the business to the benefit of the client, including referring opportunities where relevant and minimising risk (to both the business and the client) You will be expected to attend training to further develop and maintain your technical skills and if not yet attained to work towards a professional qualification About you We are looking for candidates with the following skills and experience: Minimum of 3 years' experience of working in audit ACCA / ACA qualified, with a minimum of 2 years PQE Excellent communication skills both written and verbal Demonstrated ability to think analytically and a high level of attention to detail Recent accounting and audit experience is essential, including knowledge of UK GAAP, ISAs and companies Law Exposure to owner managed businesses is also essential Technical ability with a knowledge of recent developments in relation to accounting and audit regulations Strong time management skills, as well as being self-motivated and a team player Drive and resilience to deliver high levels of customer service Commitment to building the reputation of the firm through the quality of work provided, knowledge demonstrated and client experience Regular travel to client sites and occasional travel further afield, so a full UK driving licence and access to a vehicle is essential. Full benefits available for the Audit Senior 24 days annual leave (excluding bank holidays), which increases after 5 years' service Pension scheme Group life assurance 4 x salary Medical insurance cash plan (after probation) Free car parking on site Additional two days off at Christmas Social events Access to our employee benefits portal - GP and prescription services, cashback and vouchers on everyday purchases, employee Assistance Programme Employee Referral Bonus - we're always looking for talented individuals to join our team Regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
May 07, 2026
Full time
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Our Stratford upon Avon office is looking for an Audit Senior to join the team. The successful candidate will have at least 2 years post qualification experience and have knowledge of accounts preparation, along with basic corporation tax knowledge. Working on an extensive and broad portfolio of audit clients with turnovers up to £130million, including UK divisions of multi-national groups and consolidations. The position will be in a client facing role, establishing strong relationships with a significant number of business owners across the region. The team have a passion for client care, so we require someone with good communication skills who can lead an audit from planning right through to manager review. The ideal candidate will also be able to supervise trainees and assist with their development. Key responsibilities of an Audit Senior will include: Supporting the management and delivery of assignments through undertaking audit fieldwork both at clients' premises and in the office taking responsibility for all audit fieldwork of the team Preparing client deliverables (including Audit Findings Report), building relationships with the client (including their teams) and acting as an ambassador for the business Planning assignments, including budgeting and use of analytical review Ensuring files are complete for Manager review including file completion where applicable Active involvement in the professional and personal development of more junior team members Preparation of accounts on CCH (including those under IFRS, FRS102 and 1A) Identifying, researching and helping to resolve technical issues which may arise Develop a strong commercial understanding of the clients' businesses and any developments within them Initiate and work with other service lines across the business to the benefit of the client, including referring opportunities where relevant and minimising risk (to both the business and the client) You will be expected to attend training to further develop and maintain your technical skills and if not yet attained to work towards a professional qualification About you We are looking for candidates with the following skills and experience: Minimum of 3 years' experience of working in audit ACCA / ACA qualified, with a minimum of 2 years PQE Excellent communication skills both written and verbal Demonstrated ability to think analytically and a high level of attention to detail Recent accounting and audit experience is essential, including knowledge of UK GAAP, ISAs and companies Law Exposure to owner managed businesses is also essential Technical ability with a knowledge of recent developments in relation to accounting and audit regulations Strong time management skills, as well as being self-motivated and a team player Drive and resilience to deliver high levels of customer service Commitment to building the reputation of the firm through the quality of work provided, knowledge demonstrated and client experience Regular travel to client sites and occasional travel further afield, so a full UK driving licence and access to a vehicle is essential. Full benefits available for the Audit Senior 24 days annual leave (excluding bank holidays), which increases after 5 years' service Pension scheme Group life assurance 4 x salary Medical insurance cash plan (after probation) Free car parking on site Additional two days off at Christmas Social events Access to our employee benefits portal - GP and prescription services, cashback and vouchers on everyday purchases, employee Assistance Programme Employee Referral Bonus - we're always looking for talented individuals to join our team Regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Seasonal
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job title: Customer Journey Manager Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 6 months (Potential for extensions) Daily Rate : 475.00 (Umbrella) Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 07, 2026
Contractor
Job title: Customer Journey Manager Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 6 months (Potential for extensions) Daily Rate : 475.00 (Umbrella) Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Assistant Service Manager Franchised Motor Dealership - Coulsdon We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department. We're looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility. As Assistant Service Manager, you'll support the Service Manager in the day-to-day running of the department. You'll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time. Key Responsibilities: Support the Service Manager in overseeing daily operations Motivate and guide the Service Advisor team Maintain high levels of customer satisfaction Help drive department performance and profitability Handle escalated customer queries professionally Ensure smooth workflow between workshop and front desk What We're Looking For: Strong experience as a Service Advisor Ready to step into a leadership/management role Excellent communication and organisation skills Customer-focused with a proactive approach Ability to work in a fast-paced environment Package & Hours: 36,000 Basic Salary 50,000 OTE Monday to Friday, 08:00 to 18:00 Saturdays: 1 in 3 (due to move to 1 in 4) This is an ideal opportunity for someone looking to progress their career, gain management experience, and make a real impact in a growing service department. Interested? Apply now or get in touch to find out more. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 07, 2026
Full time
Assistant Service Manager Franchised Motor Dealership - Coulsdon We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department. We're looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility. As Assistant Service Manager, you'll support the Service Manager in the day-to-day running of the department. You'll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time. Key Responsibilities: Support the Service Manager in overseeing daily operations Motivate and guide the Service Advisor team Maintain high levels of customer satisfaction Help drive department performance and profitability Handle escalated customer queries professionally Ensure smooth workflow between workshop and front desk What We're Looking For: Strong experience as a Service Advisor Ready to step into a leadership/management role Excellent communication and organisation skills Customer-focused with a proactive approach Ability to work in a fast-paced environment Package & Hours: 36,000 Basic Salary 50,000 OTE Monday to Friday, 08:00 to 18:00 Saturdays: 1 in 3 (due to move to 1 in 4) This is an ideal opportunity for someone looking to progress their career, gain management experience, and make a real impact in a growing service department. Interested? Apply now or get in touch to find out more. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Customer Service Advisor - (Dutch, Hungarian and Spanish Speaking) - IT Consultancy - £15.84 PAYE- Fully Onsite No experience required, full training provided Dutch language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer's needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal and written communication skills Ability to meet and exceed targets A proactive attitude, comfortable working both independently and in a team Excellent multitasking and organisational skills Sharp attention to detail Fluent in Dutch, Hungarian or Spanish Package: £15.84 PAYE Hourly Figure 3-6 month contract (may be extended) Office based Collaborative and forward-thinking data culture Opportunities to work with modern cloud-based data platforms
May 07, 2026
Contractor
Customer Service Advisor - (Dutch, Hungarian and Spanish Speaking) - IT Consultancy - £15.84 PAYE- Fully Onsite No experience required, full training provided Dutch language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer's needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal and written communication skills Ability to meet and exceed targets A proactive attitude, comfortable working both independently and in a team Excellent multitasking and organisational skills Sharp attention to detail Fluent in Dutch, Hungarian or Spanish Package: £15.84 PAYE Hourly Figure 3-6 month contract (may be extended) Office based Collaborative and forward-thinking data culture Opportunities to work with modern cloud-based data platforms
