6 jobs found

FRENCH SELECTION (FS) Spanish speaking Customer Service Advisor Location: Omagh, Northern Ireland Office Based Role Salary: circa 30,000 per annum depending on experience Ref: 8228CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS The company: A well-established company who pride themselves in being the market leader in their industry with global operations Main duties: To provide excellent customer service and administrative support The role: - Deliver efficient and professional customer service to new and existing customers - Act as a first point of call to resolve any issues or customer enquiries - Assist with administration and event support when needed - Analyse and monitor customer trends and suggest improvements to management as necessary - Provide troubleshooting advice for the website and ordering process - Supervision of evening internship staff, setting their workload and monitoring previous evening's work - Occasional evening work to support evening internship staff The candidate: - Fluent in Spanish (spoken and written) - Essential - Previous experience in customer service and administration - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: circa 30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Dutch . RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Careers Page! Have a good trip, and see you soon!

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 37.5 hours er week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you re working in our Distribution Centers, Corporate Offices, or Retail Stores TK Maxx & Homesense, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team a Fortune 100 company and the world s leading off-price retailer. Job Description: Could you be one of our Customer Service Associates? As the world s leading off-price retailer of clothing and homeware worldwide, we re all about putting our customers first. Everyone s aim is to provide them with a positive and memorable experience. In this Interim 12-month fixed term contract role, you ll be advising customers via telephone, email, using English and Dutch languages. Which means you'll need to be self-motivated, a great listener, and driven to make a difference. If you love helping people, this could be the job for you. In return, you ll get an in-depth programme of training when you start. Plus, all the great on-site facilities of our Watford Campus. We're talking about everything from delicious eateries to a subsidised gym. And it s only twenty minutes outside of London. We re all about helping you develop yourself. The skills you ll learn working in our Customer Service will help you be at your best and be great at what you do. And you ll be surrounded by the support of our fun and caring team. Join us and you ll be a part of our successful, growing European business filled with opportunities for growth and recognition. We re proud of the culture we ve created. We work hard but we have lots of fun and we give back to a lot of causes we care about. And there s lots more in it for you As a TJX Associate, you ll enjoy some great benefits, like: 10% TK Maxx and Homesense discount which goes up to 20% on selected weekends Subsidised gym membership at The Club, our state-of-the-art gym and wellness centre. Loads of catering options across our campus. They serve healthy and delicious choices every day. And it's all sustainably sourced. Campus spaces available for associates to relax. You can study or play, and we encourage downtime, collaboration, and relaxation. This includes our very own rooftop terrace and Games Lounge. We love to use it for team events, informal meetings or a good catch-up. The learning space. Our dedicated home for learning. It's a calm and reflective space for associates to focus on their development. Regular team social events including go home early days during Summer Job Specifics: Fixed term contract that will run until the end of January 2027 Full time contract offering 37. 5 hours per week Shifts are Monday to Friday 9-5 outside of peak trading months and teams work 1 in every 3 weekends (Saturday & Sunday) During Peak trading months (October, November & December) the team extend their opening hours and offer 3 rotating shifts on a weekly basis (8:00 - 16:00, 9:00 - 17:00 & 11:00-19:00) We offer 2 weeks of full-time training to help get you job ready before starting your contracted hours. No relocation package, please consider how you would relocate when applying as the role is office based. Want a new role you won t just like but love? Apply now. As proud as we are of our past success, it s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB