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support worker homelessness
SIFA Fireside
Exempt Accommodation Worker
SIFA Fireside Deritend, Birmingham
The Exempt Accommodation Support Service is an expanding project based at our main hub in Digbeth but providing outreach support across a number of locations in the city. We are looking for exempt accommodation workers to provide flexible, person-centred support to people aged 18 years plus who are homeless, have a history of homelessness or who are at risk of becoming homeless and who may have a history of substance misuse. It will primarily be supporting people living in exempt accommodation who have support needs relating to addiction and who are in active treatment or contemplating treatment. The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment. Further details, including full list of key tasks and working conditions, are available in the job descriptionon our website.
Apr 29, 2026
Full time
The Exempt Accommodation Support Service is an expanding project based at our main hub in Digbeth but providing outreach support across a number of locations in the city. We are looking for exempt accommodation workers to provide flexible, person-centred support to people aged 18 years plus who are homeless, have a history of homelessness or who are at risk of becoming homeless and who may have a history of substance misuse. It will primarily be supporting people living in exempt accommodation who have support needs relating to addiction and who are in active treatment or contemplating treatment. The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment. Further details, including full list of key tasks and working conditions, are available in the job descriptionon our website.
St Giles Trust
Specialist Education Training and Employment Caseworker
St Giles Trust
Ref: ESC-261 Are you a proactive, collaborative and compassionate individual with a proven record of delivering ETE-focused support to young people and a strong knowledge of education systems, training pathways and employment routes? Looking for an exciting new career opportunity? If so, St Giles is looking for a Specialist Education Training and Employment Caseworker to deliver targeted, specialist education, training and employment interventions to young Londoners and support the wider VESS service through expertise, consultation and structured progression pathways. The Specialist ETE function operates as a 3.5 FTE team, combining direct delivery with specialist input into the wider service. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will deliver targeted ETE interventions through one-to-one support, group work and co-working alongside FFT caseworkers, plus support young people to progress into and sustain education, training and employment outcomes. You will also provide specialist advice and consultation to FFT caseworkers to strengthen ETE delivery across their caseloads, while also co-working complex cases requiring specialist input while maintaining FFT case ownership and delivering structured group work within PRUs, Alternative Provision and community settings. We will also count on you to support engagement with training providers, employers and education settings and to contribute to developing clear pathways into ETE opportunities. Supporting families where appropriate to improve stability linked to employment and training and contributing to service-wide planning, delivery and continuous improvement of ETE provision are also key elements of this key role. What we are looking for Experience of working with young people at risk and understanding of safeguarding The ability to deliver effective both one-to-one and group interventions Strong organisational and caseload management skills The ability to provide specialist advice and support to colleagues Experience of partnership working across education, training or employment sectors Excellent interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Children s Barred List DBS check is required for this role. PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. Closing date: 18 May 2026 at 9 a.m. Interviews: 25 May 2026 on Team
Apr 29, 2026
Full time
Ref: ESC-261 Are you a proactive, collaborative and compassionate individual with a proven record of delivering ETE-focused support to young people and a strong knowledge of education systems, training pathways and employment routes? Looking for an exciting new career opportunity? If so, St Giles is looking for a Specialist Education Training and Employment Caseworker to deliver targeted, specialist education, training and employment interventions to young Londoners and support the wider VESS service through expertise, consultation and structured progression pathways. The Specialist ETE function operates as a 3.5 FTE team, combining direct delivery with specialist input into the wider service. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will deliver targeted ETE interventions through one-to-one support, group work and co-working alongside FFT caseworkers, plus support young people to progress into and sustain education, training and employment outcomes. You will also provide specialist advice and consultation to FFT caseworkers to strengthen ETE delivery across their caseloads, while also co-working complex cases requiring specialist input while maintaining FFT case ownership and delivering structured group work within PRUs, Alternative Provision and community settings. We will also count on you to support engagement with training providers, employers and education settings and to contribute to developing clear pathways into ETE opportunities. Supporting families where appropriate to improve stability linked to employment and training and contributing to service-wide planning, delivery and continuous improvement of ETE provision are also key elements of this key role. What we are looking for Experience of working with young people at risk and understanding of safeguarding The ability to deliver effective both one-to-one and group interventions Strong organisational and caseload management skills The ability to provide specialist advice and support to colleagues Experience of partnership working across education, training or employment sectors Excellent interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Children s Barred List DBS check is required for this role. PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. Closing date: 18 May 2026 at 9 a.m. Interviews: 25 May 2026 on Team
Depaul UK
Young People Support Worker
Depaul UK Whitley Bay, Tyne And Wear
Young People Support Worker We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress into Independence. Location: Whitley Bay (Depaul House) Salary: £26,436 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As a Young People Support Worker (Whitley Bay) , you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living. You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment. Your work will be underpinned by the Depaul Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. Shift Pattern: Monday - Friday - 15:00 to 22:30 In this role, you will: • Provide safe, supportive accommodation and champion the wellbeing of every client. • Deliver personalised support plans that empower individuals to achieve independence. • Build positive, respectful relationships with colleagues, partners and the people we support. • Encourage participation in education, training, employment, and volunteering opportunities. • Contribute to a positive team culture and maintain a safe, welcoming environment. • Commit to continuous learning and uphold Depaul s values of respect, inclusion, and action. About You You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Apr 29, 2026
Full time
Young People Support Worker We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress into Independence. Location: Whitley Bay (Depaul House) Salary: £26,436 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As a Young People Support Worker (Whitley Bay) , you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living. You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment. Your work will be underpinned by the Depaul Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. Shift Pattern: Monday - Friday - 15:00 to 22:30 In this role, you will: • Provide safe, supportive accommodation and champion the wellbeing of every client. • Deliver personalised support plans that empower individuals to achieve independence. • Build positive, respectful relationships with colleagues, partners and the people we support. • Encourage participation in education, training, employment, and volunteering opportunities. • Contribute to a positive team culture and maintain a safe, welcoming environment. • Commit to continuous learning and uphold Depaul s values of respect, inclusion, and action. About You You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Ad Warrior
Tenancy Support Caseworker West
Ad Warrior
Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 29, 2026
Full time
Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Depaul UK
Young People Support Worker
Depaul UK
Young People Support Worker (Stockport) We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery. Location: Stockport Pathway Salary: £28,836 per annum Closing Date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real impact in the lives of young people at risk of homelessness as a Young People Support Worker . You ll deliver strengths based, psychologically informed support that builds confidence and independence, creating safe and empowering spaces where young people can thrive. From shaping personalised plans to running meaningful activities, your work will help each person move closer to a stable, positive future. Working a rotating shift pattern, you ll build trusted relationships, champion safeguarding and collaborate with local partners to ensure every young person receives consistent, high quality support. Your creativity, communication skills and professional integrity will help clients engage in education, training, employment or volunteering opportunities supporting them to take the next step towards independence. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In this role, you will: • Provide strengths based, trauma informed support to young people at risk of homelessness • Complete high quality risk assessments, SMART support plans and accurate case records • Deliver one to one sessions and group activities that build resilience and independence • Support young people to access education, training, employment and volunteering • Maintain a safe, welcoming accommodation environment with regular health and safety checks • Work collaboratively with partners and follow safeguarding procedures across a rotating shift pattern About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. • Experience of working with young people or those who have experienced homelessness • An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system • A knowledge and understanding of Risk Assessments and Support Planning • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of Safeguarding requirements and procedures • Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain these • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Apr 29, 2026
Full time
Young People Support Worker (Stockport) We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery. Location: Stockport Pathway Salary: £28,836 per annum Closing Date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real impact in the lives of young people at risk of homelessness as a Young People Support Worker . You ll deliver strengths based, psychologically informed support that builds confidence and independence, creating safe and empowering spaces where young people can thrive. From shaping personalised plans to running meaningful activities, your work will help each person move closer to a stable, positive future. Working a rotating shift pattern, you ll build trusted relationships, champion safeguarding and collaborate with local partners to ensure every young person receives consistent, high quality support. Your creativity, communication skills and professional integrity will help clients engage in education, training, employment or volunteering opportunities supporting them to take the next step towards independence. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In this role, you will: • Provide strengths based, trauma informed support to young people at risk of homelessness • Complete high quality risk assessments, SMART support plans and accurate case records • Deliver one to one sessions and group activities that build resilience and independence • Support young people to access education, training, employment and volunteering • Maintain a safe, welcoming accommodation environment with regular health and safety checks • Work collaboratively with partners and follow safeguarding procedures across a rotating shift pattern About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. • Experience of working with young people or those who have experienced homelessness • An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system • A knowledge and understanding of Risk Assessments and Support Planning • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of Safeguarding requirements and procedures • Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain these • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
SINGLE HOMELESS PROJECT
Project Worker Complex Needs
SINGLE HOMELESS PROJECT Camden, London
Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Camden ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822 and rising incrementally to £32,034 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Project Worker Complex Needs role: At the heart of Camden s response to street homelessness, the Rough Sleepers Hub Assessment Centre at 165 King s Cross Road offers people a safe, supportive place to begin their journey away from the streets. With 16 beds and a short-stay model focused on planned moves within 28 days, this service is about momentum, opportunity and change. As a Project Worker, you ll play a central role in helping people take their next steps towards secure and sustainable housing. Working in a psychologically informed and trauma-aware environment, you ll lead a caseload and carry out meaningful assessments that place each person s experiences, strengths and goals at the centre. You ll develop personalised support plans, respond thoughtfully to complex situations, and offer practical, hands-on support - from daily living tasks and wellbeing, to housing pathways, training and employment opportunities. You ll work closely with partners including Connect Forward, In Roads and Camden Routes off the Streets to deliver joined-up, holistic support that makes a real difference. This is a role with variety, purpose and impact. You ll be part of a service that supports people at a critical moment of transition, while being supported yourself through reflective practice, ongoing training and clear development pathways. If you re motivated by change, collaboration and meaningful outcomes, this is a chance to grow your skills while helping others move forward with confidence and hope. About you: You re driven by helping people move forward. You know how to support someone to set goals, navigate change and stay steady when situations feel tough, responding calmly and thoughtfully when it matters most. You bring a trauma-informed, strengths-based mindset to everything you do. You understand professional boundaries and lead with respect, curiosity and a non-judgemental approach. You thrive in a busy, fast-moving environment. You manage your time well, take initiative and keep standards high, even when priorities shift and decisions need to happen quickly. You believe in the power of partnership. You re confident working alongside other professionals and services, pulling people together to create joined-up support and real outcomes. You re flexible, reliable and ready to step in when needed. You re comfortable working across a rota that includes early and late shifts, some evenings and weekends, and you can support people to build financial stability through income maximisation and practical guidance. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Please note applications will be reviewed and suitable candidates offered interviews as applications are received. Therefore please submit your application as soon as possible, we reserve the right to close the advert when a suitable candidate has been identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Apr 29, 2026
Full time
Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Camden ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822 and rising incrementally to £32,034 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Project Worker Complex Needs role: At the heart of Camden s response to street homelessness, the Rough Sleepers Hub Assessment Centre at 165 King s Cross Road offers people a safe, supportive place to begin their journey away from the streets. With 16 beds and a short-stay model focused on planned moves within 28 days, this service is about momentum, opportunity and change. As a Project Worker, you ll play a central role in helping people take their next steps towards secure and sustainable housing. Working in a psychologically informed and trauma-aware environment, you ll lead a caseload and carry out meaningful assessments that place each person s experiences, strengths and goals at the centre. You ll develop personalised support plans, respond thoughtfully to complex situations, and offer practical, hands-on support - from daily living tasks and wellbeing, to housing pathways, training and employment opportunities. You ll work closely with partners including Connect Forward, In Roads and Camden Routes off the Streets to deliver joined-up, holistic support that makes a real difference. This is a role with variety, purpose and impact. You ll be part of a service that supports people at a critical moment of transition, while being supported yourself through reflective practice, ongoing training and clear development pathways. If you re motivated by change, collaboration and meaningful outcomes, this is a chance to grow your skills while helping others move forward with confidence and hope. About you: You re driven by helping people move forward. You know how to support someone to set goals, navigate change and stay steady when situations feel tough, responding calmly and thoughtfully when it matters most. You bring a trauma-informed, strengths-based mindset to everything you do. You understand professional boundaries and lead with respect, curiosity and a non-judgemental approach. You thrive in a busy, fast-moving environment. You manage your time well, take initiative and keep standards high, even when priorities shift and decisions need to happen quickly. You believe in the power of partnership. You re confident working alongside other professionals and services, pulling people together to create joined-up support and real outcomes. You re flexible, reliable and ready to step in when needed. You re comfortable working across a rota that includes early and late shifts, some evenings and weekends, and you can support people to build financial stability through income maximisation and practical guidance. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Please note applications will be reviewed and suitable candidates offered interviews as applications are received. Therefore please submit your application as soon as possible, we reserve the right to close the advert when a suitable candidate has been identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
St Giles Trust
Hub Support Worker
St Giles Trust Neath, West Glamorgan
Full time/ 35 hours a week (flexible working considered) Are you a motivated and compassionate individual with a passion for supporting people to overcome barriers and achieve their potential? Do you have experience working with volunteers or learners and engaging people from diverse backgrounds? If so, St Giles Trust is looking for a Support Worker to play a key role in delivering an exciting community heritage project in partnership with the National Trust. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About the Project This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will: Recruit, train and support new volunteers using our lived experience peer-led model Deliver community events and activities to engage local people and visitors Increase access to heritage and nature, improving wellbeing Build a more diverse and sustainable volunteer base to support the future of the site About this key role You will support the delivery of community engagement activities and help recruit, train and support volunteers at the Aberdulais Community Heritage Hub. Working as part of a small, supportive team, you will play a hands-on role in helping individuals build confidence, develop skills and progress into volunteering opportunities. You will: Support the recruitment and onboarding of volunteers Help deliver heritage training sessions and develop learning resources Provide one-to-one and group support to volunteers Assist with the planning and delivery of community events and activities Promote the project and support outreach and engagement Maintain accurate records and contribute to monitoring and reporting Work with partners and referral organisations to identify and support participants Support volunteers to progress into further opportunities What we are looking for Experience supporting volunteers, learners or service users in an advisory, training or support capacity Ability to build positive relationships with people from diverse backgrounds Strong communication and interpersonal skills Good organisational and administrative skills, including record-keeping Ability to work collaboratively with colleagues and external partners Confidence managing workload, deadlines and reporting requirements Please note: this role requires an Enhanced DBS check. In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 9 am on 07 May 2026 Interview date: TBC
Apr 29, 2026
Full time
Full time/ 35 hours a week (flexible working considered) Are you a motivated and compassionate individual with a passion for supporting people to overcome barriers and achieve their potential? Do you have experience working with volunteers or learners and engaging people from diverse backgrounds? If so, St Giles Trust is looking for a Support Worker to play a key role in delivering an exciting community heritage project in partnership with the National Trust. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About the Project This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will: Recruit, train and support new volunteers using our lived experience peer-led model Deliver community events and activities to engage local people and visitors Increase access to heritage and nature, improving wellbeing Build a more diverse and sustainable volunteer base to support the future of the site About this key role You will support the delivery of community engagement activities and help recruit, train and support volunteers at the Aberdulais Community Heritage Hub. Working as part of a small, supportive team, you will play a hands-on role in helping individuals build confidence, develop skills and progress into volunteering opportunities. You will: Support the recruitment and onboarding of volunteers Help deliver heritage training sessions and develop learning resources Provide one-to-one and group support to volunteers Assist with the planning and delivery of community events and activities Promote the project and support outreach and engagement Maintain accurate records and contribute to monitoring and reporting Work with partners and referral organisations to identify and support participants Support volunteers to progress into further opportunities What we are looking for Experience supporting volunteers, learners or service users in an advisory, training or support capacity Ability to build positive relationships with people from diverse backgrounds Strong communication and interpersonal skills Good organisational and administrative skills, including record-keeping Ability to work collaboratively with colleagues and external partners Confidence managing workload, deadlines and reporting requirements Please note: this role requires an Enhanced DBS check. In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 9 am on 07 May 2026 Interview date: TBC
Spencer Clarke Group
Homeless Intervention Caseworker
Spencer Clarke Group Shefford, Bedfordshire
Spencer Clarke Group are seeking a Homeless Intervention Caseworker for a Local Authority Client in Central Bedfordshire. In this role you will prevent and relieve homelessness through early intervention, statutory assessments, and personalised housing support. Duties: Assess and triage homelessness applications, determining eligibility and duties in line with legislation Deliver homelessness prevention and relief through personalised housing plans Make statutory homelessness decisions and issue legally compliant notifications Work with partners and internal teams to secure suitable housing solutions Qualifications and Experience: The successful candidate will have the following skills / experience: Experience assessing homelessness applications under Part 7 of the Housing Act 1996 Proven experience delivering homelessness prevention and relief through personalised housing plans Experience making statutory homelessness decisions and completing legally compliant notifications Experience working with vulnerable customers and multi-agency partners to resolve housing issues What's on offer: Salary: £39ph may negotiate higher for exceptional candidates, based on experience Contract type: 8 months minimum Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on . INDSCGTK
Apr 29, 2026
Contractor
Spencer Clarke Group are seeking a Homeless Intervention Caseworker for a Local Authority Client in Central Bedfordshire. In this role you will prevent and relieve homelessness through early intervention, statutory assessments, and personalised housing support. Duties: Assess and triage homelessness applications, determining eligibility and duties in line with legislation Deliver homelessness prevention and relief through personalised housing plans Make statutory homelessness decisions and issue legally compliant notifications Work with partners and internal teams to secure suitable housing solutions Qualifications and Experience: The successful candidate will have the following skills / experience: Experience assessing homelessness applications under Part 7 of the Housing Act 1996 Proven experience delivering homelessness prevention and relief through personalised housing plans Experience making statutory homelessness decisions and completing legally compliant notifications Experience working with vulnerable customers and multi-agency partners to resolve housing issues What's on offer: Salary: £39ph may negotiate higher for exceptional candidates, based on experience Contract type: 8 months minimum Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on . INDSCGTK
Stonewater
Tenancy Support Caseworker West
Stonewater City, Birmingham
Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for a Tenancy Support Caseworker to join our Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 29, 2026
Full time
Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for a Tenancy Support Caseworker to join our Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Morgan Hunt Recruitment
TST Caseworker
Morgan Hunt Recruitment
TST Caseworker - Tenancy Sustainment & Floating Support Location: PAN London Pay Rate: £17.14 per hour (inclusive of holiday pay) Contract: Temporary (Approx. 2 months) Hours: 37.5 hours per week (Monday-Friday, 9AM-5PM) Overview Central Recruitment is currently recruiting for a TST Caseworker to join a dynamic service supporting individuals aged 18+ who are recovering from homelessness.This role focuses on delivering high-quality tenancy sustainment and floating support , helping clients maintain independence, improve wellbeing, and successfully move forward into long-term accommodation. Key Responsibilities Manage a caseload of 25-28 clients, delivering regular key working sessions Develop strengths-based, outcome-focused support plans with clients Carry out risk assessments and implement effective risk management strategies Support clients with debt reduction, budgeting, and maximising income Work in partnership with statutory and non-statutory services, including accompanying clients to appointments Support access to health services , addressing physical and mental health needs Promote social inclusion , including access to education, training, and employment opportunities Deliver and facilitate group sessions, activities, and drop-ins Identify and respond to safeguarding concerns in line with policy and legislation Requirements Experience or strong understanding of working with: Homelessness / housing support Mental & physical health Substance misuse (drug & alcohol) Safeguarding and risk management Tenancy sustainment (arrears, ASB, budgeting) Knowledge of housing pathways and move-on routes (PRS, social housing, supported housing) Ability to deliver trauma-informed, strengths-based support and motivational interventions Experience supporting clients to move into and sustain accommodation Strong partnership working and communication skills Ability to manage workload effectively and work independently (including lone working) Additional Information PAN London Travel expenses are claimable Lone working involved Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Apr 29, 2026
Seasonal
TST Caseworker - Tenancy Sustainment & Floating Support Location: PAN London Pay Rate: £17.14 per hour (inclusive of holiday pay) Contract: Temporary (Approx. 2 months) Hours: 37.5 hours per week (Monday-Friday, 9AM-5PM) Overview Central Recruitment is currently recruiting for a TST Caseworker to join a dynamic service supporting individuals aged 18+ who are recovering from homelessness.This role focuses on delivering high-quality tenancy sustainment and floating support , helping clients maintain independence, improve wellbeing, and successfully move forward into long-term accommodation. Key Responsibilities Manage a caseload of 25-28 clients, delivering regular key working sessions Develop strengths-based, outcome-focused support plans with clients Carry out risk assessments and implement effective risk management strategies Support clients with debt reduction, budgeting, and maximising income Work in partnership with statutory and non-statutory services, including accompanying clients to appointments Support access to health services , addressing physical and mental health needs Promote social inclusion , including access to education, training, and employment opportunities Deliver and facilitate group sessions, activities, and drop-ins Identify and respond to safeguarding concerns in line with policy and legislation Requirements Experience or strong understanding of working with: Homelessness / housing support Mental & physical health Substance misuse (drug & alcohol) Safeguarding and risk management Tenancy sustainment (arrears, ASB, budgeting) Knowledge of housing pathways and move-on routes (PRS, social housing, supported housing) Ability to deliver trauma-informed, strengths-based support and motivational interventions Experience supporting clients to move into and sustain accommodation Strong partnership working and communication skills Ability to manage workload effectively and work independently (including lone working) Additional Information PAN London Travel expenses are claimable Lone working involved Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Not For Profit People
Accommodation-Based Services Manager
Not For Profit People
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 29, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
St Giles Trust
Senior Caseworker
St Giles Trust Bexley, London
Are you a collaborative, highly organised and compassionate individual with a proven record of working successfully with socially excluded unemployed people with support needs relating to alcohol and substance use and supporting them to move into sustainable employment? Do you have sound experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities? If so, St Giles is looking for a Senior Caseworker to join our Skills and Employment team, where you will provide a high-level service to people with complex needs, specifically those with history of substance misuse, developing flexible, holistic and personalised pathways towards employment for clients. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will work in partnership with Pier Road staff, to identify and receive appropriate referrals to the project and to oversee an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set objectives. You will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals, while also actively supporting clients to navigate and access provision and support available across Bexley. We also count on you to lead on the development and maintenance of strong links with external agencies, landlords, employers and potential work placement hosts to open up opportunities, plus supervise and support Peer Advisors working on the project and allocating tasks according to their ability and capacity. What we are looking for Significant experience of managing a caseload of clients presenting with support needs and achieving set objectives for employment outcomes Experience of supervising or managing volunteers and/or paid staff The ability to carry out risk assessments, in terms of both service delivery and individual action planning; reviewing and updating where necessary The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience Excellent interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Children s Barred List DBS check is required for this role. PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. Closing date: 11 May 2026 at 9 a.m. Interviews: 18 May 2026 on Teams
Apr 29, 2026
Full time
Are you a collaborative, highly organised and compassionate individual with a proven record of working successfully with socially excluded unemployed people with support needs relating to alcohol and substance use and supporting them to move into sustainable employment? Do you have sound experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities? If so, St Giles is looking for a Senior Caseworker to join our Skills and Employment team, where you will provide a high-level service to people with complex needs, specifically those with history of substance misuse, developing flexible, holistic and personalised pathways towards employment for clients. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will work in partnership with Pier Road staff, to identify and receive appropriate referrals to the project and to oversee an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set objectives. You will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals, while also actively supporting clients to navigate and access provision and support available across Bexley. We also count on you to lead on the development and maintenance of strong links with external agencies, landlords, employers and potential work placement hosts to open up opportunities, plus supervise and support Peer Advisors working on the project and allocating tasks according to their ability and capacity. What we are looking for Significant experience of managing a caseload of clients presenting with support needs and achieving set objectives for employment outcomes Experience of supervising or managing volunteers and/or paid staff The ability to carry out risk assessments, in terms of both service delivery and individual action planning; reviewing and updating where necessary The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience Excellent interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Children s Barred List DBS check is required for this role. PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. Closing date: 11 May 2026 at 9 a.m. Interviews: 18 May 2026 on Teams
AWD RECRUITMENT LTD
Housing Support Worker / Resettlement Officer
AWD RECRUITMENT LTD Birkenhead, Merseyside
Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support Multi-Agency Working: Collaborating with housing teams, support services and external partners Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible Record Keeping: Maintaining accurate case records and documentation General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending Knowledge of housing legislation, tenancy rights and welfare benefits Strong communication skills, both written and verbal Ability to manage workload effectively and prioritise multiple tasks Experience building relationships with stakeholders, landlords and support agencies Empathetic, non-judgemental and person-centred approach Proactive and motivated with a focus on achieving positive outcomes Ability to work independently and as part of a team Good organisational and problem-solving skills BENEFITS 28 days' annual leave including Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Apr 29, 2026
Full time
Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support Multi-Agency Working: Collaborating with housing teams, support services and external partners Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible Record Keeping: Maintaining accurate case records and documentation General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending Knowledge of housing legislation, tenancy rights and welfare benefits Strong communication skills, both written and verbal Ability to manage workload effectively and prioritise multiple tasks Experience building relationships with stakeholders, landlords and support agencies Empathetic, non-judgemental and person-centred approach Proactive and motivated with a focus on achieving positive outcomes Ability to work independently and as part of a team Good organisational and problem-solving skills BENEFITS 28 days' annual leave including Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
SPEAR
Homeless Hostel Manager
SPEAR
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR s values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a hands-on leadership role where you will: Lead and manage a team including a Team Leader and Support Workers Ensure safe staffing levels and effective rota management Oversee safeguarding, risk management, and incident response Drive high standards of service delivery and resident support Build strong relationships with local authorities and partner agencies Ensure compliance with health and safety, including fire safety and building standards Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: Has experience working with people experiencing homelessness or complex needs Has managed or supervised staff in a supported housing, hostel, or similar setting Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice Can lead and motivate a team in a fast-paced environment Is confident managing complex and high-risk situations Has excellent communication and organisational skills Why join us At SPEAR, you ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits Generous holiday 26 days plus public holidays, rising to 31 days with length of service Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice Health support Occupational health service and free annual eye test (with contribution towards glasses if required) Cycle to Work Save on a new bike and accessories through salary sacrifice Season ticket loan Interest-free loan for annual travel passes Moving house day Extra day s leave when you move home Financial security Life assurance (4x salary) and interest-free emergency staff loan Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options Career development Ongoing training, learning and progression opportunities Blue Light Card Discounts across a wide range of shops, restaurants and services
Apr 29, 2026
Full time
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR s values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a hands-on leadership role where you will: Lead and manage a team including a Team Leader and Support Workers Ensure safe staffing levels and effective rota management Oversee safeguarding, risk management, and incident response Drive high standards of service delivery and resident support Build strong relationships with local authorities and partner agencies Ensure compliance with health and safety, including fire safety and building standards Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: Has experience working with people experiencing homelessness or complex needs Has managed or supervised staff in a supported housing, hostel, or similar setting Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice Can lead and motivate a team in a fast-paced environment Is confident managing complex and high-risk situations Has excellent communication and organisational skills Why join us At SPEAR, you ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits Generous holiday 26 days plus public holidays, rising to 31 days with length of service Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice Health support Occupational health service and free annual eye test (with contribution towards glasses if required) Cycle to Work Save on a new bike and accessories through salary sacrifice Season ticket loan Interest-free loan for annual travel passes Moving house day Extra day s leave when you move home Financial security Life assurance (4x salary) and interest-free emergency staff loan Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options Career development Ongoing training, learning and progression opportunities Blue Light Card Discounts across a wide range of shops, restaurants and services
Hays London Ebury Gate
Management Accountant/Finance Business Partner
Hays London Ebury Gate
ABOUT THE ORGANISATION Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across community development, education, homelessness and support services. THE ROLE You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively. Key responsibilities include: Delivering management accounts, forecasts, variance analysis and commentary. Supporting budget holders with budgeting, planning and monthly monitoring. Providing financial advice, insights and training to non-finance stakeholders. Preparing journals, accruals, prepayments and month-end schedules. Supporting staffing/establishment analysis and headcount monitoring. Assisting income streams through invoice management. Producing financial modelling and strategic planning reports. Preparing year-end schedules and handling audit queries. ABOUT YOU Significant experience in management accounting, budgeting and financial analysis within a large complex organisation. Fully qualified accountant - such as ACCA, ACA. Strong Excel and data analysis skills. Ability to run full month-end independently. Excellent communication and stakeholder engagement skills. Organised, proactive and solutions-focused. Desirable experience: charity accounting, VAT/Gift Aid, KPI development, strong excel ability. WHAT'S IN IT FOR YOU Hybrid working: two days per week in the London office. 35-hour working week with a strong work-life balance. Pension: Matched pension contribution On-site café with discounts. Minimum 25 days annual leave plus bank holidays and Christmas closure. Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 28, 2026
Full time
ABOUT THE ORGANISATION Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across community development, education, homelessness and support services. THE ROLE You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively. Key responsibilities include: Delivering management accounts, forecasts, variance analysis and commentary. Supporting budget holders with budgeting, planning and monthly monitoring. Providing financial advice, insights and training to non-finance stakeholders. Preparing journals, accruals, prepayments and month-end schedules. Supporting staffing/establishment analysis and headcount monitoring. Assisting income streams through invoice management. Producing financial modelling and strategic planning reports. Preparing year-end schedules and handling audit queries. ABOUT YOU Significant experience in management accounting, budgeting and financial analysis within a large complex organisation. Fully qualified accountant - such as ACCA, ACA. Strong Excel and data analysis skills. Ability to run full month-end independently. Excellent communication and stakeholder engagement skills. Organised, proactive and solutions-focused. Desirable experience: charity accounting, VAT/Gift Aid, KPI development, strong excel ability. WHAT'S IN IT FOR YOU Hybrid working: two days per week in the London office. 35-hour working week with a strong work-life balance. Pension: Matched pension contribution On-site café with discounts. Minimum 25 days annual leave plus bank holidays and Christmas closure. Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Forward Trust
Criminal Justice Worker
Forward Trust Southend-on-sea, Essex
Criminal Justice Worker Location: Southend on Sea Salary : £24,960 - £26,000 Vacancy Type: Permanent Closing date: 18th May 2026 Looking for a role where you can make a genuine difference? We re seeking a passionate Criminal Justice Worker based in Southend-on-Sea, working full time (35 hours per week), to support adults aged 18+ involved in the criminal justice system who need help with drug and/or alcohol use. You ll work within an integrated healthcare framework delivering person-centred psychosocial interventions, harm reduction and recovery-focused support. This is a rewarding opportunity to help people rebuild their lives while working closely with courts, probation, healthcare teams and community partners. What You ll Be Doing Deliver assessments, care planning and tailored interventions for service users Provide 1:1 harm reduction and recovery support Advise magistrates and probation teams on suitability for ATRs and DRRs Manage a varied caseload, ensuring timely and effective support Work collaboratively with GPs, prisons, probation and external agencies Support clients with housing, benefits, training and employment referrals Maintain accurate case notes, reports and performance data Contribute to service targets, outcomes and continuous improvement What We re Looking For Experience supporting vulnerable adults or working in criminal justice, substance misuse or health/social care settings Strong understanding of risk assessments, safeguarding and case management Ability to build positive relationships with clients and partner agencies Organised, resilient and able to manage competing priorities Confident using IT systems and maintaining accurate records A proactive, compassionate and solution-focused approach Be part of a supportive team delivering life-changing services to those who need them most. If you re motivated by helping others create safer, healthier futures, we d love to hear from you. Apply now and make an impact in Southend-on-Sea. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust please click apply to be redirected to our website to complete your application.
Apr 28, 2026
Full time
Criminal Justice Worker Location: Southend on Sea Salary : £24,960 - £26,000 Vacancy Type: Permanent Closing date: 18th May 2026 Looking for a role where you can make a genuine difference? We re seeking a passionate Criminal Justice Worker based in Southend-on-Sea, working full time (35 hours per week), to support adults aged 18+ involved in the criminal justice system who need help with drug and/or alcohol use. You ll work within an integrated healthcare framework delivering person-centred psychosocial interventions, harm reduction and recovery-focused support. This is a rewarding opportunity to help people rebuild their lives while working closely with courts, probation, healthcare teams and community partners. What You ll Be Doing Deliver assessments, care planning and tailored interventions for service users Provide 1:1 harm reduction and recovery support Advise magistrates and probation teams on suitability for ATRs and DRRs Manage a varied caseload, ensuring timely and effective support Work collaboratively with GPs, prisons, probation and external agencies Support clients with housing, benefits, training and employment referrals Maintain accurate case notes, reports and performance data Contribute to service targets, outcomes and continuous improvement What We re Looking For Experience supporting vulnerable adults or working in criminal justice, substance misuse or health/social care settings Strong understanding of risk assessments, safeguarding and case management Ability to build positive relationships with clients and partner agencies Organised, resilient and able to manage competing priorities Confident using IT systems and maintaining accurate records A proactive, compassionate and solution-focused approach Be part of a supportive team delivering life-changing services to those who need them most. If you re motivated by helping others create safer, healthier futures, we d love to hear from you. Apply now and make an impact in Southend-on-Sea. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust please click apply to be redirected to our website to complete your application.
Ad Warrior
Tenancy Support Caseworker South West
Ad Warrior Bournemouth, Dorset
Tenancy Support Caseworker (South West) Location: South West (e.g. Wiltshire, Bournemouth, Dorset, Somerset, Swindon) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South West (e.g. Wiltshire, Bournemouth, Dorset, Somerset, Swindon) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 28, 2026
Full time
Tenancy Support Caseworker (South West) Location: South West (e.g. Wiltshire, Bournemouth, Dorset, Somerset, Swindon) Salary : £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At the organisation, their customers are at the heart of everything they do. They're looking for a Tenancy Support Caseworker to join their Locality Team across the South West (e.g. Wiltshire, Bournemouth, Dorset, Somerset, Swindon) , ensuring their customers receive high quality, responsive and personalised support. What you'll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What they're looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
YMCA Downslink Group
Deputy Supported Housing Manager
YMCA Downslink Group Eastbourne, Sussex
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure highquality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Monday 4 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
Apr 28, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16-25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure highquality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Monday 4 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.
Look Ahead Care Support and Housing
Co-Production Specialist Support Worker
Look Ahead Care Support and Housing Tower Hamlets, London
We're looking for a kind, compassionate and resilien t Co-Production Specialist Support Worker to join ou r Homelessness and Complex Needs Service located in Tower Hamlets. No personal care or experience required, just the right values. £31,068.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Hackney Road Project provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA). What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Support customers with job searches and employment search as well as support with completing job applications and CVs Support customers with training and volunteering opportunities Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere Carrying out holistic assessments of new customers which incorporate relevant statutory referral information Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Co-Production Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements About you: Embraces a Psychologically Informed approach Is capable of maintaining unconditional positive regard Views challenging behaviour as a support need. A strong specialist support worker with excellent interpersonal skills Socially adept, networks widely, well connected in sector, influential Approachable, open & professional behaviour At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict What you'll bring: Essential: Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector. Experience building and develop strong professional partnerships with external providers aligned to their specialist If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this ad vert early if we are able to appoint to the vacancy before the ad vertised closed date.
Apr 28, 2026
Full time
We're looking for a kind, compassionate and resilien t Co-Production Specialist Support Worker to join ou r Homelessness and Complex Needs Service located in Tower Hamlets. No personal care or experience required, just the right values. £31,068.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Hackney Road Project provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA). What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Support customers with job searches and employment search as well as support with completing job applications and CVs Support customers with training and volunteering opportunities Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere Carrying out holistic assessments of new customers which incorporate relevant statutory referral information Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Co-Production Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements About you: Embraces a Psychologically Informed approach Is capable of maintaining unconditional positive regard Views challenging behaviour as a support need. A strong specialist support worker with excellent interpersonal skills Socially adept, networks widely, well connected in sector, influential Approachable, open & professional behaviour At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict What you'll bring: Essential: Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector. Experience building and develop strong professional partnerships with external providers aligned to their specialist If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this ad vert early if we are able to appoint to the vacancy before the ad vertised closed date.
Morgan Hunt Recruitment
Housing Management Officer
Morgan Hunt Recruitment Blackburn, Lancashire
Housing Management Officer / Housing Support Worker Blackburn 37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation. The role - Housing Management Officer Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy. Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions. Manage the rent accounts for customers across the service to ensure that current customer arrears and former customer arrears are kept to a minimum, including serving appropriate notices to customers where they consistently fail to make rent/service charge payment and their arrears are increasing. Keep void losses to a minimum by ensuring that swift action is taken to re-let void properties, including carrying out property inspections before and after the customer vacates the premises, ordering any repairs and replacement fixtures and fittings that are needed and arranging for the scheme cleaners to clean the property. Carry out sign-up procedures with new customers, ensuring that customers are given information on tenancy responsibilities and arrangements for reporting repairs. Support customers to proactively manage visitors to the premises and prevent antisocial or nuisance behaviour to other customers or neighbours. The candidate We would love to hear from people who have:- Good literacy and numeracy skills. Experience in delivering/supporting positive outcomes for clients through the delivery of effective resettlement and independence plans. Experience in providing housing management, housing related support, care and support, or housing advice in any of the following fields: housing management, supported housing, housing advice work, youth and community work or other work supporting homeless people. Ability to develop effective working relationships and rapport with clients and colleagues. Awareness and understanding of supported housing work, and the causes of homelessness. Ability to carry out robust support and housing management functions including liaising with landlords and contractors, and collection of rent and service charges where applicable. Confident with a positive, 'can do' attitude. To be considered for the role of Housing Management Officer, please apply today! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Apr 28, 2026
Seasonal
Housing Management Officer / Housing Support Worker Blackburn 37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation. The role - Housing Management Officer Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy. Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions. Manage the rent accounts for customers across the service to ensure that current customer arrears and former customer arrears are kept to a minimum, including serving appropriate notices to customers where they consistently fail to make rent/service charge payment and their arrears are increasing. Keep void losses to a minimum by ensuring that swift action is taken to re-let void properties, including carrying out property inspections before and after the customer vacates the premises, ordering any repairs and replacement fixtures and fittings that are needed and arranging for the scheme cleaners to clean the property. Carry out sign-up procedures with new customers, ensuring that customers are given information on tenancy responsibilities and arrangements for reporting repairs. Support customers to proactively manage visitors to the premises and prevent antisocial or nuisance behaviour to other customers or neighbours. The candidate We would love to hear from people who have:- Good literacy and numeracy skills. Experience in delivering/supporting positive outcomes for clients through the delivery of effective resettlement and independence plans. Experience in providing housing management, housing related support, care and support, or housing advice in any of the following fields: housing management, supported housing, housing advice work, youth and community work or other work supporting homeless people. Ability to develop effective working relationships and rapport with clients and colleagues. Awareness and understanding of supported housing work, and the causes of homelessness. Ability to carry out robust support and housing management functions including liaising with landlords and contractors, and collection of rent and service charges where applicable. Confident with a positive, 'can do' attitude. To be considered for the role of Housing Management Officer, please apply today! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

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