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senior architect
DWP
Senior Data Architect
DWP Birmingham, Staffordshire
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
DWP
Lead Technical Architect
DWP Birmingham, Staffordshire
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Jun 12, 2026
Full time
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
DWP
Senior Data Architect
DWP Leeds, Yorkshire
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Jun 12, 2026
Full time
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
DWP
Lead Technical Architect
DWP Leeds, Yorkshire
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Jun 12, 2026
Full time
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
DWP
Senior Data Architect
DWP Sheffield, Yorkshire
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
DWP
Lead Technical Architect
DWP Blackpool, Lancashire
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Jun 12, 2026
Full time
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
DWP
Lead Technical Architect
DWP Sheffield, Yorkshire
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Jun 12, 2026
Full time
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
DWP
Senior Data Architect
DWP Blackpool, Lancashire
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Jun 12, 2026
Full time
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
DWP
Lead Technical Architect
DWP City, Newcastle Upon Tyne
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Jun 12, 2026
Full time
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
DWP
Lead Technical Architect
DWP
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Jun 12, 2026
Full time
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
CGI
Principal Microsoft Data & AI Architect
CGI
Principal Microsoft Data & AI Architect Position Description At CGI, we help organisations use data and AI to drive innovation and business transformation. As a Principal Microsoft Data & AI Architect, you will design secure, enterprise-scale AI solutions using Azure, Fabric, Copilot, and modern analytics platforms. Working with CGI and Microsoft experts, you will shape technical strategy, support major client programmes, and deliver impactful solutions across industries. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due to the secure nature of this programme, you will need to hold UK Security Clearance or be eligible to undergo clearance. This is a hybrid position. Your future duties and responsibilities You will lead the design and governance of Microsoft Data & AI solutions across client engagements, helping organisations adopt secure, scalable, and responsible AI technologies. Working within CGI's Microsoft AI Centre of Excellence, you will collaborate with technical teams, support strategic opportunities, and mentor colleagues across the business. Key responsibilities • Design Microsoft Data & AI architectures • Deliver scalable AI and analytics solutions • Support bids and early-stage solution development • Engage senior client stakeholders • Embed security, governance, and Responsible AI principles • Collaborate with CGI and Microsoft specialists • Mentor architects and engineers Required qualifications to be successful in this role You should have strong experience delivering Microsoft Data & AI solutions within enterprise environments, alongside excellent stakeholder engagement and communication skills. Essential skills • Microsoft Azure Data & AI architecture experience • Knowledge of Microsoft Fabric, Databricks, OneLake, and Purview • Experience with AI and Copilot solutions, including RAG patterns • Understanding of security, governance, and compliance • Strong collaboration and stakeholder management skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Principal Microsoft Data & AI Architect Position Description At CGI, we help organisations use data and AI to drive innovation and business transformation. As a Principal Microsoft Data & AI Architect, you will design secure, enterprise-scale AI solutions using Azure, Fabric, Copilot, and modern analytics platforms. Working with CGI and Microsoft experts, you will shape technical strategy, support major client programmes, and deliver impactful solutions across industries. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due to the secure nature of this programme, you will need to hold UK Security Clearance or be eligible to undergo clearance. This is a hybrid position. Your future duties and responsibilities You will lead the design and governance of Microsoft Data & AI solutions across client engagements, helping organisations adopt secure, scalable, and responsible AI technologies. Working within CGI's Microsoft AI Centre of Excellence, you will collaborate with technical teams, support strategic opportunities, and mentor colleagues across the business. Key responsibilities • Design Microsoft Data & AI architectures • Deliver scalable AI and analytics solutions • Support bids and early-stage solution development • Engage senior client stakeholders • Embed security, governance, and Responsible AI principles • Collaborate with CGI and Microsoft specialists • Mentor architects and engineers Required qualifications to be successful in this role You should have strong experience delivering Microsoft Data & AI solutions within enterprise environments, alongside excellent stakeholder engagement and communication skills. Essential skills • Microsoft Azure Data & AI architecture experience • Knowledge of Microsoft Fabric, Databricks, OneLake, and Purview • Experience with AI and Copilot solutions, including RAG patterns • Understanding of security, governance, and compliance • Strong collaboration and stakeholder management skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
DWP
Senior Data Architect
DWP City, Newcastle Upon Tyne
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
CGI
Data Engineer (Databricks and AWS)
CGI
Data Engineer (Databricks and AWS) Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Senior Data Engineer, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, Databricks, and Python to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities In this role, you will design, build, and maintain data solutions that power some of the UK's most critical healthcare systems. You'll be part of a collaborative engineering team, transforming how data is captured, processed, and used to drive better patient and operational outcomes. Your work will combine technical innovation with practical delivery-enabling data accessibility, quality, and security at scale. You'll take ownership of complex data challenges, partner with architects and analysts to shape technical direction, and continuously refine processes to deliver efficient, sustainable data pipelines. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Design & Build: Develop and optimise data pipelines using Databricks, Apache Spark, and Python. • Develop & Deliver: Create scalable data solutions on AWS leveraging S3, Glue, Lambda, and related services. • Integrate & Automate: Implement ETL processes and data lake/lakehouse architectures that ensure accuracy and reliability. • Collaborate & Advise: Partner with technical and business stakeholders to translate requirements into effective data solutions. • Secure & Govern: Ensure compliance with data governance, NHS standards, and security frameworks. • Innovate & Improve: Drive continuous improvement across data engineering practices and technologies. Required qualifications to be successful in this role To excel in this role, you'll bring strong data engineering expertise and hands-on experience in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in both the technical and consultative aspects of data delivery. You must have: • Hands-on commercial expertise with Databricks. You should have: • Proven experience as a Data Engineer working with large, complex datasets. • Hands-on expertise with Apache Spark, and SQL. • Strong proficiency in Python (PySpark preferred). • Experience with AWS cloud services including S3, Glue, Lambda, IAM. • Familiarity with ETL design, data modelling, and data lake/lakehouse concepts. • Understanding of data governance and compliance frameworks. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Data Engineer (Databricks and AWS) Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Senior Data Engineer, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, Databricks, and Python to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities In this role, you will design, build, and maintain data solutions that power some of the UK's most critical healthcare systems. You'll be part of a collaborative engineering team, transforming how data is captured, processed, and used to drive better patient and operational outcomes. Your work will combine technical innovation with practical delivery-enabling data accessibility, quality, and security at scale. You'll take ownership of complex data challenges, partner with architects and analysts to shape technical direction, and continuously refine processes to deliver efficient, sustainable data pipelines. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Design & Build: Develop and optimise data pipelines using Databricks, Apache Spark, and Python. • Develop & Deliver: Create scalable data solutions on AWS leveraging S3, Glue, Lambda, and related services. • Integrate & Automate: Implement ETL processes and data lake/lakehouse architectures that ensure accuracy and reliability. • Collaborate & Advise: Partner with technical and business stakeholders to translate requirements into effective data solutions. • Secure & Govern: Ensure compliance with data governance, NHS standards, and security frameworks. • Innovate & Improve: Drive continuous improvement across data engineering practices and technologies. Required qualifications to be successful in this role To excel in this role, you'll bring strong data engineering expertise and hands-on experience in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in both the technical and consultative aspects of data delivery. You must have: • Hands-on commercial expertise with Databricks. You should have: • Proven experience as a Data Engineer working with large, complex datasets. • Hands-on expertise with Apache Spark, and SQL. • Strong proficiency in Python (PySpark preferred). • Experience with AWS cloud services including S3, Glue, Lambda, IAM. • Familiarity with ETL design, data modelling, and data lake/lakehouse concepts. • Understanding of data governance and compliance frameworks. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Microsoft Fabric Architect / SME
CGI
Microsoft Fabric Architect / SME Position Description At CGI, we help organisations turn data into meaningful business outcomes. As a Microsoft Fabric Architect, you'll design and deliver modern data platforms that enable trusted insights, self-service analytics and smarter decision-making. Working with clients, architects and delivery teams, you'll shape enterprise-scale solutions, influence technical strategy and help organisations maximise the value of Microsoft Fabric. This is an opportunity to work on high-impact projects, solve complex challenges and grow your expertise within a collaborative and supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities As a Microsoft Fabric Architect, you'll help clients design, build and optimise modern data and analytics platforms. You'll combine technical leadership with hands-on expertise, working closely with stakeholders and delivery teams to create scalable, secure and business-focused solutions. • Design Microsoft Fabric architectures aligned to business goals • Build scalable solutions using OneLake, Lakehouses, Warehouses, Data Factory and Power BI • Define best practices for governance, security, deployment and performance • Lead workshops, technical discovery sessions and architecture reviews • Mentor engineering and analytics teams on Fabric delivery approaches • Support bids, proposals and client engagements as a Fabric specialist • Develop reusable patterns and standards to improve delivery quality Required qualifications to be successful in this role You'll bring strong experience delivering modern data platforms and a deep understanding of Microsoft Fabric and related Microsoft technologies. You should be comfortable engaging with both senior stakeholders and technical teams, translating business requirements into practical, scalable solutions. • Proven experience designing enterprise-scale data and analytics platforms • Strong expertise across Microsoft Fabric services and architecture • Hands-on experience with SQL, Python and/or Power BI • Knowledge of Lakehouse, Warehouse and modern data engineering patterns • Experience with governance, security, monitoring and cost optimisation • Strong stakeholder management, consulting and communication skills • Ability to mentor teams and provide technical leadership Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Microsoft Fabric Architect / SME Position Description At CGI, we help organisations turn data into meaningful business outcomes. As a Microsoft Fabric Architect, you'll design and deliver modern data platforms that enable trusted insights, self-service analytics and smarter decision-making. Working with clients, architects and delivery teams, you'll shape enterprise-scale solutions, influence technical strategy and help organisations maximise the value of Microsoft Fabric. This is an opportunity to work on high-impact projects, solve complex challenges and grow your expertise within a collaborative and supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities As a Microsoft Fabric Architect, you'll help clients design, build and optimise modern data and analytics platforms. You'll combine technical leadership with hands-on expertise, working closely with stakeholders and delivery teams to create scalable, secure and business-focused solutions. • Design Microsoft Fabric architectures aligned to business goals • Build scalable solutions using OneLake, Lakehouses, Warehouses, Data Factory and Power BI • Define best practices for governance, security, deployment and performance • Lead workshops, technical discovery sessions and architecture reviews • Mentor engineering and analytics teams on Fabric delivery approaches • Support bids, proposals and client engagements as a Fabric specialist • Develop reusable patterns and standards to improve delivery quality Required qualifications to be successful in this role You'll bring strong experience delivering modern data platforms and a deep understanding of Microsoft Fabric and related Microsoft technologies. You should be comfortable engaging with both senior stakeholders and technical teams, translating business requirements into practical, scalable solutions. • Proven experience designing enterprise-scale data and analytics platforms • Strong expertise across Microsoft Fabric services and architecture • Hands-on experience with SQL, Python and/or Power BI • Knowledge of Lakehouse, Warehouse and modern data engineering patterns • Experience with governance, security, monitoring and cost optimisation • Strong stakeholder management, consulting and communication skills • Ability to mentor teams and provide technical leadership Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Lead Technical Architect - Department for Work and Pensions - G6
Government Digital & Data
Location This role may be located in one of the following locations; Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Do you want to work collaboratively designing modern IT architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing user-friendly digital services? If so, these roles may be perfect for you! We are looking for experienced Lead Technical Architects with a specialism in Contact Centres who are confident working on products and services in a complex digital environment, where you'll be supporting major initiatives within DWP Digital. You will collaborate with colleagues and stakeholders across DWP Digital to support the delivery of solutions, creating options and recommendations, and providing expert advice to drive technology choices. The roles will include the design, oversight and architecture governance of IT solutions that support DWP customers. The Digital Channels Team has an opportunity for a Contact Centre Architect to lead the architecture design for its Digital Channels Contact Centre (DC3). This role will play a key part in transitioning from a traditional voice only "call centre" to a leading multi-channel "contact centre", with the ultimate intention of providing an omni-channel environment. You will be suited to this role if you have experience in NiCE CXOne contact centre technologies. As well as the underlying Contact Centre technology the role is wide ranging encompassing IVR, moving to a more "conversational" style IVR, voice recording, WFM / WFO, and integrations to existing DWP systems as well as new platforms as they come on line. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional products and services that work for everyone. Job description A Lead Technical Architect (Solutions) leads at the highest level and is responsible for making sure the strategy is agreed and followed. At this role level, you will: Network and communicate with senior stakeholders across organisations. Proactively seek opportunities for digital transformation. Support multiple teams, finding and using best practice and emerging technologies. Inspire other architects and help them understand how to deliver the goals of the organisation. Be responsible for governance, solving complex and high risk issues or delivering architecture design. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Contact Centre platforms offering multi-channel support, cross channel-integration, and customer interaction services such as DTMF and natural language IVR, TTS and STT, web chat and asymmetric chat, virtual agents, and co-browsing. Contact Centre Solution Architecture: Creating end-to-end solution designs, including call routing, customer journey mapping, and agent workflow optimization. Capacity planning for scalable, high- availability contact centre environments. Telephony Systems and Contact Centre Platforms: Contact centre solutions e.g. Cisco, Avaya, Genesys, Amazon Connect, or NiCE CXOne. Knowledge of Voice over IP (VoIP) systems, and IVR (Interactive Voice Response) design. Expertise in computer Technology Integration (CTI) technologies and Automatic Call Distributors (ACD). AI and Automation: Familiarity with AI-driven automation, chatbots, Natural Language Processing (NLP), and speech analytics, transcription and real time agent assistance. Implementing workforce optimisation (WFO) and workforce management (WFM) tools. Designing and Implementing directed, free speech and conversational IVRs with static and dynamic prompts and flows. If you would like to learn more about the role, please contact
Jun 12, 2026
Full time
Location This role may be located in one of the following locations; Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Do you want to work collaboratively designing modern IT architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing user-friendly digital services? If so, these roles may be perfect for you! We are looking for experienced Lead Technical Architects with a specialism in Contact Centres who are confident working on products and services in a complex digital environment, where you'll be supporting major initiatives within DWP Digital. You will collaborate with colleagues and stakeholders across DWP Digital to support the delivery of solutions, creating options and recommendations, and providing expert advice to drive technology choices. The roles will include the design, oversight and architecture governance of IT solutions that support DWP customers. The Digital Channels Team has an opportunity for a Contact Centre Architect to lead the architecture design for its Digital Channels Contact Centre (DC3). This role will play a key part in transitioning from a traditional voice only "call centre" to a leading multi-channel "contact centre", with the ultimate intention of providing an omni-channel environment. You will be suited to this role if you have experience in NiCE CXOne contact centre technologies. As well as the underlying Contact Centre technology the role is wide ranging encompassing IVR, moving to a more "conversational" style IVR, voice recording, WFM / WFO, and integrations to existing DWP systems as well as new platforms as they come on line. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional products and services that work for everyone. Job description A Lead Technical Architect (Solutions) leads at the highest level and is responsible for making sure the strategy is agreed and followed. At this role level, you will: Network and communicate with senior stakeholders across organisations. Proactively seek opportunities for digital transformation. Support multiple teams, finding and using best practice and emerging technologies. Inspire other architects and help them understand how to deliver the goals of the organisation. Be responsible for governance, solving complex and high risk issues or delivering architecture design. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Contact Centre platforms offering multi-channel support, cross channel-integration, and customer interaction services such as DTMF and natural language IVR, TTS and STT, web chat and asymmetric chat, virtual agents, and co-browsing. Contact Centre Solution Architecture: Creating end-to-end solution designs, including call routing, customer journey mapping, and agent workflow optimization. Capacity planning for scalable, high- availability contact centre environments. Telephony Systems and Contact Centre Platforms: Contact centre solutions e.g. Cisco, Avaya, Genesys, Amazon Connect, or NiCE CXOne. Knowledge of Voice over IP (VoIP) systems, and IVR (Interactive Voice Response) design. Expertise in computer Technology Integration (CTI) technologies and Automatic Call Distributors (ACD). AI and Automation: Familiarity with AI-driven automation, chatbots, Natural Language Processing (NLP), and speech analytics, transcription and real time agent assistance. Implementing workforce optimisation (WFO) and workforce management (WFM) tools. Designing and Implementing directed, free speech and conversational IVRs with static and dynamic prompts and flows. If you would like to learn more about the role, please contact
Government Digital & Data
Lead DevOps Engineer - Ministry of Justice - G6
Government Digital & Data
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We are recruiting two Lead DevOps Engineers to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function. These roles will provide technical leadership for DevOps and platform engineering across strategic technology platforms that enable the Ministry of Justice to deliver secure, reliable and scalable digital services. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working, and supports teams to build and operate systems that are secure, reliable and sustainable. As a Lead DevOps Engineer, you will help shape and operate critical platform capabilities that support delivery across the organisation. You will establish and promote modern engineering practices, ensuring platforms are resilient, observable, secure and easy for teams to use. Working closely with engineers, architects, product managers and delivery teams, you will help create the environments, tooling and operational processes needed to support effective software delivery at scale. Justice Digital, Data and Science exists to support the delivery of justice through modern, reliable and secure digital services. We work in multidisciplinary teams, focus on user needs, and take a pragmatic approach to technology that balances pace with long-term sustainability. You will join the Office of the Chief Technology Officer, a central function that sets technical direction across Justice Digital, Data and Science. OCTO works closely with delivery teams, platform teams and senior leaders to define standards, shape shared platforms and improve how engineering is done across the organisation. This role offers the opportunity to operate at organisational scale, influence how engineering works across Justice Digital, Data and Science, and remain closely connected to real technical problems through hands-on engagement with tooling and platforms. The roles are aligned to two key strategic areas: Integration Hub We are establishing a new integration hub to enable more consistent, reusable and governed approaches to how systems interact across the MoJ estate. This role will play a key part in shaping how that platform is built and operated, ensuring it supports modern integration patterns such as APIs, event-driven architecture and messaging. You will be responsible for ensuring the platform and related services are operable, reliable and secure, with the tooling, environments and practices needed for teams to build, deploy and run integrations effectively. You will help establish strong engineering practices, CI/CD pipelines, observability and operational controls that support consistent and scalable integration delivery across the organisation. Justice Data Factories The second role will focus on Justice Data Factories, our federated data architecture initiative. Justice Data Factories provide agency-specific environments where data is ingested, transformed and published as trusted data products, enabling domains across the Ministry of Justice to take greater ownership of their data while operating within a consistent, governed architectural framework. You will play a key role in developing and operating the platform capabilities, infrastructure and engineering practices that underpin this ecosystem. Working closely with data engineers, architects and product teams, you will ensure the platform is secure, scalable and reliable, while driving improvements in automation, CI/CD, observability and operational resilience to support the delivery of data products at scale. Both roles offer the opportunity to influence organisation-wide technology platforms, shape engineering standards and practices, and contribute to the delivery of modern, reusable capabilities that support the Ministry of Justice's digital and data ambitions. This role aligns against the Lead DevOps engineer role from the Government Digital and Data Framework You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Cloud platforms: AWS Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python You will be supported to deepen your knowledge of our platforms once in post Our work is largely open source. You can explore repositories at: Key Responsibilities Lead the engineering, development and continuous improvement of strategic platforms, including infrastructure, environments and deployment pipelines Develop and maintain CI/CD pipelines and automation to enable teams to build, test and deploy services quickly, safely and consistently. Work directly in code and infrastructure (for example Infrastructure as Code) to ensure platforms are robust, secure and maintainable Build and evolve shared platform capabilities that support the delivery and operation of digital and data services across the organisation. Ensure platforms are designed for high availability, scalability and resilience, with appropriate approaches to disaster recovery and business continuity. Implement and improve observability, including logging, metrics and tracing, to enable effective monitoring and operational support. Provide technical leadership and practical support to engineering teams, helping them make effective use of platform capabilities, tooling and environments. Work closely with engineers, architects and product teams to ensure services are deployable, operable and production-ready. Take ownership of platform reliability, performance and operational excellence in production environments. Support incident response, troubleshooting and root cause analysis, driving continuous improvement through automation, tooling and platform enhancements. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Significant, recent hands-on experience working as a DevOps Engineer, Platform Engineer or similar, building and operating cloud-native platforms or services in production. Hands-on experience building and operating container-based platforms (e.g. Kubernetes) in production, including deploying and managing distributed systems. Experience using infrastructure as code (e.g. Terraform, CloudFormation) to provision and manage scalable, reliable environments. Experience implementing and operating observability tooling (logging, monitoring, alerting, tracing) to support reliable services in production. Understanding of how to design and operate platforms that support integration patterns such as APIs, event-driven systems and messaging. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Jun 12, 2026
Full time
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We are recruiting two Lead DevOps Engineers to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function. These roles will provide technical leadership for DevOps and platform engineering across strategic technology platforms that enable the Ministry of Justice to deliver secure, reliable and scalable digital services. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working, and supports teams to build and operate systems that are secure, reliable and sustainable. As a Lead DevOps Engineer, you will help shape and operate critical platform capabilities that support delivery across the organisation. You will establish and promote modern engineering practices, ensuring platforms are resilient, observable, secure and easy for teams to use. Working closely with engineers, architects, product managers and delivery teams, you will help create the environments, tooling and operational processes needed to support effective software delivery at scale. Justice Digital, Data and Science exists to support the delivery of justice through modern, reliable and secure digital services. We work in multidisciplinary teams, focus on user needs, and take a pragmatic approach to technology that balances pace with long-term sustainability. You will join the Office of the Chief Technology Officer, a central function that sets technical direction across Justice Digital, Data and Science. OCTO works closely with delivery teams, platform teams and senior leaders to define standards, shape shared platforms and improve how engineering is done across the organisation. This role offers the opportunity to operate at organisational scale, influence how engineering works across Justice Digital, Data and Science, and remain closely connected to real technical problems through hands-on engagement with tooling and platforms. The roles are aligned to two key strategic areas: Integration Hub We are establishing a new integration hub to enable more consistent, reusable and governed approaches to how systems interact across the MoJ estate. This role will play a key part in shaping how that platform is built and operated, ensuring it supports modern integration patterns such as APIs, event-driven architecture and messaging. You will be responsible for ensuring the platform and related services are operable, reliable and secure, with the tooling, environments and practices needed for teams to build, deploy and run integrations effectively. You will help establish strong engineering practices, CI/CD pipelines, observability and operational controls that support consistent and scalable integration delivery across the organisation. Justice Data Factories The second role will focus on Justice Data Factories, our federated data architecture initiative. Justice Data Factories provide agency-specific environments where data is ingested, transformed and published as trusted data products, enabling domains across the Ministry of Justice to take greater ownership of their data while operating within a consistent, governed architectural framework. You will play a key role in developing and operating the platform capabilities, infrastructure and engineering practices that underpin this ecosystem. Working closely with data engineers, architects and product teams, you will ensure the platform is secure, scalable and reliable, while driving improvements in automation, CI/CD, observability and operational resilience to support the delivery of data products at scale. Both roles offer the opportunity to influence organisation-wide technology platforms, shape engineering standards and practices, and contribute to the delivery of modern, reusable capabilities that support the Ministry of Justice's digital and data ambitions. This role aligns against the Lead DevOps engineer role from the Government Digital and Data Framework You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Cloud platforms: AWS Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python You will be supported to deepen your knowledge of our platforms once in post Our work is largely open source. You can explore repositories at: Key Responsibilities Lead the engineering, development and continuous improvement of strategic platforms, including infrastructure, environments and deployment pipelines Develop and maintain CI/CD pipelines and automation to enable teams to build, test and deploy services quickly, safely and consistently. Work directly in code and infrastructure (for example Infrastructure as Code) to ensure platforms are robust, secure and maintainable Build and evolve shared platform capabilities that support the delivery and operation of digital and data services across the organisation. Ensure platforms are designed for high availability, scalability and resilience, with appropriate approaches to disaster recovery and business continuity. Implement and improve observability, including logging, metrics and tracing, to enable effective monitoring and operational support. Provide technical leadership and practical support to engineering teams, helping them make effective use of platform capabilities, tooling and environments. Work closely with engineers, architects and product teams to ensure services are deployable, operable and production-ready. Take ownership of platform reliability, performance and operational excellence in production environments. Support incident response, troubleshooting and root cause analysis, driving continuous improvement through automation, tooling and platform enhancements. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Significant, recent hands-on experience working as a DevOps Engineer, Platform Engineer or similar, building and operating cloud-native platforms or services in production. Hands-on experience building and operating container-based platforms (e.g. Kubernetes) in production, including deploying and managing distributed systems. Experience using infrastructure as code (e.g. Terraform, CloudFormation) to provision and manage scalable, reliable environments. Experience implementing and operating observability tooling (logging, monitoring, alerting, tracing) to support reliable services in production. Understanding of how to design and operate platforms that support integration patterns such as APIs, event-driven systems and messaging. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Government Digital & Data
Lead Technical Specialist - Department for Environment, Food and Rural Affairs - G7
Government Digital & Data
Location Bristol, London, Newcastle-upon-Tyne, Reading, Warrington, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description Defra is delivering large-scale transformation across its digital, data and technology estate, including the Future Network Procurement Project (FNPP), identity modernisation initiatives, and hosting and cloud transformation. Within the Digital, Data and Technology Services (DDTS) function, the Architecture and Governance team provides technical authority, design leadership, and assurance across enterprise services. We are recruiting multiple Lead Technical Specialist Architects to provide domain leadership in: Network & Connectivity (FNPP) Identity & Access (Active Directory) Hosting, Cloud & Service Architecture These roles operate at the centre of complex, multi-supplier programmes, ensuring designs are secure, operable, aligned to strategy, and deliverable at scale. As a Lead Technical Specialist Architect, you will act as the technical authority within your domain, providing leadership across programmes and services. You will shape strategy, assure complex designs, and guide delivery teams and suppliers in a federated environment. You will work across security, operations, and delivery to ensure coherent end-to-end architectures, balancing strategic direction with hands-on design leadership. Please note these posts require Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further. Person specification Across all roles, you will: Act as the technical authority for your domain, supporting critical architectural decisions Lead and assure technical designs across the full lifecycle (HLD, LLD, transition and implementation) Ensure alignment to enterprise architecture principles, security standards, and operational requirements Challenge supplier designs and drive technical quality and consistency Identify, manage, and communicate architectural risks and dependencies Represent your domain in governance forums, providing clear recommendations to senior stakeholders Ensure solutions are secure, resilient, operable, and supportable Contribute to domain standards, patterns, and architectural roadmaps Support knowledge transfer to internal teams to build long-term capability Domain Focus Areas: Network & Connectivity (FNPP) SD-WAN, DIA, LAN, Wi Fi and network foundation services (DNS, DHCP, NTP) Secure access patterns (e.g. internet/private access) Supplier-led delivery and transition (including WITO) Identity & Access (Active Directory) Active Directory architecture (legacy and target state) Domain consolidation and identity modernisation Identity dependencies across applications and services Hosting, Cloud & Service Architecture Hybrid and multi-cloud (on-prem, Azure, AWS) Hosting and storage strategy and datacentre migration CMDB/CSDM modelling and service architecture governance Technical input to procurement and supplier evaluation Person Specification Responsibilities You will: Define and maintain domain architecture (principles, standards, patterns, roadmaps) Lead technical design for high-impact, complex services and programmes Guide and assure architects, delivery teams, and suppliers Use governance and assurance to support decision-making and manage risk Contribute to the architecture community through mentoring and leadership Skills and Experience Essential Significant experience in enterprise architecture within a large, complex organisation Proven ability to act as a technical authority across programmes or services Strong experience of architectural governance, assurance, and risk management Experience working in multi-supplier environments, including design challenge Ability to lead complex design decisions across the delivery lifecycle Strong stakeholder engagement, including influencing at senior levels Ability to communicate complex technical issues clearly to technical and non-technical audiences Domain-Specific Experience (one or more) Network & Connectivity Enterprise network architecture (WAN/LAN/Wi Fi) SD-WAN and modern network/security architectures Identity & Access Active Directory architecture (including legacy environments) Identity modernisation and dependency management Hosting, Cloud & Service Architecture Hybrid/multi-cloud architecture (Azure, AWS, on-prem) Service modelling (CMDB/CSDM) and enterprise service architecture One or more of the following: Experience of large-scale transformation, transition, or procurement programmes Understanding of secure-by-design and government security expectations Experience mentoring and developing architects or technical specialists Experience of ServiceNow or equivalent platforms (for hosting/service roles) Experience of modern identity platforms (e.g. Entra ID)
Jun 12, 2026
Full time
Location Bristol, London, Newcastle-upon-Tyne, Reading, Warrington, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description Defra is delivering large-scale transformation across its digital, data and technology estate, including the Future Network Procurement Project (FNPP), identity modernisation initiatives, and hosting and cloud transformation. Within the Digital, Data and Technology Services (DDTS) function, the Architecture and Governance team provides technical authority, design leadership, and assurance across enterprise services. We are recruiting multiple Lead Technical Specialist Architects to provide domain leadership in: Network & Connectivity (FNPP) Identity & Access (Active Directory) Hosting, Cloud & Service Architecture These roles operate at the centre of complex, multi-supplier programmes, ensuring designs are secure, operable, aligned to strategy, and deliverable at scale. As a Lead Technical Specialist Architect, you will act as the technical authority within your domain, providing leadership across programmes and services. You will shape strategy, assure complex designs, and guide delivery teams and suppliers in a federated environment. You will work across security, operations, and delivery to ensure coherent end-to-end architectures, balancing strategic direction with hands-on design leadership. Please note these posts require Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further. Person specification Across all roles, you will: Act as the technical authority for your domain, supporting critical architectural decisions Lead and assure technical designs across the full lifecycle (HLD, LLD, transition and implementation) Ensure alignment to enterprise architecture principles, security standards, and operational requirements Challenge supplier designs and drive technical quality and consistency Identify, manage, and communicate architectural risks and dependencies Represent your domain in governance forums, providing clear recommendations to senior stakeholders Ensure solutions are secure, resilient, operable, and supportable Contribute to domain standards, patterns, and architectural roadmaps Support knowledge transfer to internal teams to build long-term capability Domain Focus Areas: Network & Connectivity (FNPP) SD-WAN, DIA, LAN, Wi Fi and network foundation services (DNS, DHCP, NTP) Secure access patterns (e.g. internet/private access) Supplier-led delivery and transition (including WITO) Identity & Access (Active Directory) Active Directory architecture (legacy and target state) Domain consolidation and identity modernisation Identity dependencies across applications and services Hosting, Cloud & Service Architecture Hybrid and multi-cloud (on-prem, Azure, AWS) Hosting and storage strategy and datacentre migration CMDB/CSDM modelling and service architecture governance Technical input to procurement and supplier evaluation Person Specification Responsibilities You will: Define and maintain domain architecture (principles, standards, patterns, roadmaps) Lead technical design for high-impact, complex services and programmes Guide and assure architects, delivery teams, and suppliers Use governance and assurance to support decision-making and manage risk Contribute to the architecture community through mentoring and leadership Skills and Experience Essential Significant experience in enterprise architecture within a large, complex organisation Proven ability to act as a technical authority across programmes or services Strong experience of architectural governance, assurance, and risk management Experience working in multi-supplier environments, including design challenge Ability to lead complex design decisions across the delivery lifecycle Strong stakeholder engagement, including influencing at senior levels Ability to communicate complex technical issues clearly to technical and non-technical audiences Domain-Specific Experience (one or more) Network & Connectivity Enterprise network architecture (WAN/LAN/Wi Fi) SD-WAN and modern network/security architectures Identity & Access Active Directory architecture (including legacy environments) Identity modernisation and dependency management Hosting, Cloud & Service Architecture Hybrid/multi-cloud architecture (Azure, AWS, on-prem) Service modelling (CMDB/CSDM) and enterprise service architecture One or more of the following: Experience of large-scale transformation, transition, or procurement programmes Understanding of secure-by-design and government security expectations Experience mentoring and developing architects or technical specialists Experience of ServiceNow or equivalent platforms (for hosting/service roles) Experience of modern identity platforms (e.g. Entra ID)
Government Digital & Data
Lead Architect - Ministry of Justice - G6
Government Digital & Data
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for Lead Architects here at Justice Digital , to be part of our warm and collaborative teams within the Legal Aid Agency . Our lead architects are responsible for assuring, designing, and delivering digital services that make a genuine difference to people's lives. A Lead Architect will work alongside a service owner, overseeing the work of up to 10 engineering teams. Together we will collaborate to develop our strategy, connect people and build trust with clear communication, and provide empathetic technical leadership across diverse teams. This role aligns against the Lead Technical Architect Role from the Government Digital and Data Framework. Our Lead Architects will work to understand our technology, our business, and our people (colleagues, stakeholders, and users of our services), and to create an ambitious and pragmatic vision for our teams, using their technical expertise to bring our challenges and opportunities into focus alongside the views of other professions in our leadership team. In LAA Digital believe that architecture is not purely a technical discipline. The systems we build are shaped by the teams that build them, the organisational structures they sit within, and the communication patterns between the people involved. Our architects think about how team structures, domain boundaries, and organisational dynamics shape systems - and how the systems we design, in turn, shape the organisation. We are looking for people who understand that designing great systems means co-designing the social and technical dimensions together, and who bring both technical depth and organisational awareness to their work. This role requires clear communication and structured thinking skills. A Lead Architect can see the big picture, understanding our complex technology landscape, and can clearly and effectively communicate with both specialist and non-specialist audiences. By building trust, developing great relationships, and empathising with others you will support the development of the architecture community and engineering leadership within your service area, providing guidance, mentorship, and technical leadership across teams. A Lead Architect will have a good understanding of a broad range of technologies, with hands on experience in both software engineering and commercial enterprise, as well as providing effective governance, both within our organisation, and across our suppliers. You'll receive a range of excellent benefits when you join our department, including: A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme. 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King's birthday. Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance. Employees are allocated 10% of their working time for personal and professional development. A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms. Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too! You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Key Responsibilities Create a technical vision for Legal Aid, develop our strategy, and be accountable for our technology estate as part of our Architect Leadership Team. Communicate about our technology across teams and professions, not just within our Digital unit but across all parts of the Ministry of Justice and with our suppliers and partners; seeing the big picture and bringing it to all stakeholders. Collaborate and find agreement with senior stakeholders, providing both technical and non-technical direction and challenge, as well as pragmatic compromise to deliver value. Maintain a holistic view of the end-to-end service ecosystem within Legal Aid, identifying technical dependencies and risks, actively seeking opportunities for improvement and collaboration, and ensuring we as a profession are actively producing, maintaining, and owning the associated enterprise architecture documentation. Empower teams to make pragmatic and incremental change, through influence and inspiration, setting both a vision for the future and an empathetic path that people and teams will be able to follow. Guide and influence choices to align with strategy, and seek out opportunities for digital transformation, helping all understand the value of technical decisions. Engage with our portfolio, assurance, risk management, cyber, and information assurance leadership to ensure their priorities are represented alongside those of the business and other digital teams. Mentor, coach, line-manage, and recruit more great architects and engineering leadership, helping build a sustainable work force plan to deliver our strategy. Champion inclusive working practices and support efforts to grow diversity, inclusivity and balance across engineering roles. Run community-of-practice initiatives within the architecture and engineering functions. Promote open dialogue, collaborative problem solving, and continuous learning within our technical community. Our Tech Stack This is our tech, both strategic and legacy. You don't need to have experience with all of these, but we hope you see some familiar things. Modern languages and frameworks built in Ruby, Java, and Python Resilient infrastructure in the cloud (primarily AWS), using infrastructure as code (IaC) and platforms as a service (PaaS) Progressive software development practices such as Domain-Driven Design (DDD), test-driven development (TDD), continuous integration (CI) and continuous delivery (CD) A new multi-tier architecture, creating central data and business logic platforms to accelerate our product development. Enterprise Oracle software, including Enterprise Resource Planning (E-Business Suite) Mac or Windows-based development environments and public GitHub repositories if you're interested in finding out more about the work our architects do in LAA Digital, please join us on 10th June at 12:00. In the session, we will explain a little more about the recruitment process and what it is like to work within the Civil Service. More importantly, you'll hear first-hand from our lead architects about the work they do. Please come along with you questions and learn more about the team and the role. For more information and to register, visit link If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential A systems thinking mindset and the ability to see the big picture - how changes in one part of a sociotechnical system (people, process, technology, governance) affect others, to reason about emergent behaviours in complex environments, and to make trade-offs accordingly leading to iterative, outcome-focused, and effective change towards a strategic vision. Comfort with ambiguity and complexity is essential. Demonstrated leadership experience in a technical, solution, or infrastructure architecture role, with a background in either software engineering or enterprise architecture, acting as a recognised expert to guide, critique, and support teams. Excellent communication skills, with the ability to distil complex and nuanced information into clear, concise messaging at all levels, from specialist developers through to non-technical executive leadership, developing mutual understanding and trust to drive consensus and reach decisions. Experience assuring services in a complex technical estate through effective risk management and technical governance, both within your own teams and across commercial engagements with third parties. Practical knowledge of modern application architectures (e.g., microservices, APIs, web frameworks, data persistence technologies or event driven architecture in public cloud environments) Experience in introducing and championing best practices such as agile development, domain-driven design (DDD), test-driven development (TDD), continuous integration (CI), continuous delivery (CD), and DevOps, fostering high-quality engineering culture within teams. Willingness to be assessed against the requirements for SC clearance We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together . click apply for full job details
Jun 12, 2026
Full time
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for Lead Architects here at Justice Digital , to be part of our warm and collaborative teams within the Legal Aid Agency . Our lead architects are responsible for assuring, designing, and delivering digital services that make a genuine difference to people's lives. A Lead Architect will work alongside a service owner, overseeing the work of up to 10 engineering teams. Together we will collaborate to develop our strategy, connect people and build trust with clear communication, and provide empathetic technical leadership across diverse teams. This role aligns against the Lead Technical Architect Role from the Government Digital and Data Framework. Our Lead Architects will work to understand our technology, our business, and our people (colleagues, stakeholders, and users of our services), and to create an ambitious and pragmatic vision for our teams, using their technical expertise to bring our challenges and opportunities into focus alongside the views of other professions in our leadership team. In LAA Digital believe that architecture is not purely a technical discipline. The systems we build are shaped by the teams that build them, the organisational structures they sit within, and the communication patterns between the people involved. Our architects think about how team structures, domain boundaries, and organisational dynamics shape systems - and how the systems we design, in turn, shape the organisation. We are looking for people who understand that designing great systems means co-designing the social and technical dimensions together, and who bring both technical depth and organisational awareness to their work. This role requires clear communication and structured thinking skills. A Lead Architect can see the big picture, understanding our complex technology landscape, and can clearly and effectively communicate with both specialist and non-specialist audiences. By building trust, developing great relationships, and empathising with others you will support the development of the architecture community and engineering leadership within your service area, providing guidance, mentorship, and technical leadership across teams. A Lead Architect will have a good understanding of a broad range of technologies, with hands on experience in both software engineering and commercial enterprise, as well as providing effective governance, both within our organisation, and across our suppliers. You'll receive a range of excellent benefits when you join our department, including: A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme. 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King's birthday. Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance. Employees are allocated 10% of their working time for personal and professional development. A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms. Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too! You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Key Responsibilities Create a technical vision for Legal Aid, develop our strategy, and be accountable for our technology estate as part of our Architect Leadership Team. Communicate about our technology across teams and professions, not just within our Digital unit but across all parts of the Ministry of Justice and with our suppliers and partners; seeing the big picture and bringing it to all stakeholders. Collaborate and find agreement with senior stakeholders, providing both technical and non-technical direction and challenge, as well as pragmatic compromise to deliver value. Maintain a holistic view of the end-to-end service ecosystem within Legal Aid, identifying technical dependencies and risks, actively seeking opportunities for improvement and collaboration, and ensuring we as a profession are actively producing, maintaining, and owning the associated enterprise architecture documentation. Empower teams to make pragmatic and incremental change, through influence and inspiration, setting both a vision for the future and an empathetic path that people and teams will be able to follow. Guide and influence choices to align with strategy, and seek out opportunities for digital transformation, helping all understand the value of technical decisions. Engage with our portfolio, assurance, risk management, cyber, and information assurance leadership to ensure their priorities are represented alongside those of the business and other digital teams. Mentor, coach, line-manage, and recruit more great architects and engineering leadership, helping build a sustainable work force plan to deliver our strategy. Champion inclusive working practices and support efforts to grow diversity, inclusivity and balance across engineering roles. Run community-of-practice initiatives within the architecture and engineering functions. Promote open dialogue, collaborative problem solving, and continuous learning within our technical community. Our Tech Stack This is our tech, both strategic and legacy. You don't need to have experience with all of these, but we hope you see some familiar things. Modern languages and frameworks built in Ruby, Java, and Python Resilient infrastructure in the cloud (primarily AWS), using infrastructure as code (IaC) and platforms as a service (PaaS) Progressive software development practices such as Domain-Driven Design (DDD), test-driven development (TDD), continuous integration (CI) and continuous delivery (CD) A new multi-tier architecture, creating central data and business logic platforms to accelerate our product development. Enterprise Oracle software, including Enterprise Resource Planning (E-Business Suite) Mac or Windows-based development environments and public GitHub repositories if you're interested in finding out more about the work our architects do in LAA Digital, please join us on 10th June at 12:00. In the session, we will explain a little more about the recruitment process and what it is like to work within the Civil Service. More importantly, you'll hear first-hand from our lead architects about the work they do. Please come along with you questions and learn more about the team and the role. For more information and to register, visit link If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential A systems thinking mindset and the ability to see the big picture - how changes in one part of a sociotechnical system (people, process, technology, governance) affect others, to reason about emergent behaviours in complex environments, and to make trade-offs accordingly leading to iterative, outcome-focused, and effective change towards a strategic vision. Comfort with ambiguity and complexity is essential. Demonstrated leadership experience in a technical, solution, or infrastructure architecture role, with a background in either software engineering or enterprise architecture, acting as a recognised expert to guide, critique, and support teams. Excellent communication skills, with the ability to distil complex and nuanced information into clear, concise messaging at all levels, from specialist developers through to non-technical executive leadership, developing mutual understanding and trust to drive consensus and reach decisions. Experience assuring services in a complex technical estate through effective risk management and technical governance, both within your own teams and across commercial engagements with third parties. Practical knowledge of modern application architectures (e.g., microservices, APIs, web frameworks, data persistence technologies or event driven architecture in public cloud environments) Experience in introducing and championing best practices such as agile development, domain-driven design (DDD), test-driven development (TDD), continuous integration (CI), continuous delivery (CD), and DevOps, fostering high-quality engineering culture within teams. Willingness to be assessed against the requirements for SC clearance We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together . click apply for full job details
Government Digital & Data
Data Quality Product and Delivery Manager - Department for Energy Security & Net Zero - SEO
Government Digital & Data
Location Birmingham, Bristol, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Integrated Corporate Services (ICS) is a shared corporate service. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT). Our team of over 400 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field. We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. Find Out More You can also follow our LinkedIn Careers Page: Job description Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers. The team We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services. Join ICS Digital at the Cutting Edge of Government Digital Strategy! ICS Digital is seeking a dynamic Product & Delivery Manager to lead the charge in revolutionising data quality management for the Department for Energy Security and Net Zero (DESNZ) and the Department for Science, Innovation and Technology (DSIT). As a member of our Data Quality team, you'll be at the forefront of designing and delivering automated solutions that safeguard vital departmental data repositories. Our ambitious roadmap includes developing state-of-the-art data loss prevention processes, AI governance guardrails and automated data lifecycle management. We pursue the integration of cutting-edge AI capabilities to enrich metadata and empower confident decision-making on data handling. Your focus will be on leveraging the latest within Microsoft 365 tech stack to support these ambitions, with particular focus on Microsoft Purview, PowerAutomate, PowerBI, Copilot Studio, and SharePoint Knowledge Agent, and Agent 365. As Product and Delivery Manager, you will work with a small but mighty team, containing both permanent and contract resources including developers, business analysts, UX content designers and information architects. You'll work hand-in-hand with fellow product owners and senior leaders across ICS Digital to deliver the ICS Digital Strategy which aligns with the Roadmap for Modern Digital Government. We are looking for a hard-working, forward-thinking person with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems. Be part of the team that's shaping the future of government digital strategy. Visit our blog to learn more about us and our work: click here To find out more about the Government Digital & Data profession visit: click here Person specification Key responsibilities: As Product and Delivery Manager, you will be responsible for supporting the successful planning and delivery of data quality and data governance projects, ensuring work is controlled effectively and delivered in line with agreed scope, time, cost and quality expectations. Work collaboratively with users, subject matter experts, content owners, software developers, and senior stakeholders to define requirements and agree priorities. Based on requirements and priorities, develop product visions and roadmaps, create user stories and manage product backlogs. Supported by the project team, manage the delivery of products and services through the lifecycle phases, and track outcomes, key performance indicators and benefits. Support project governance and assurance activity, ensuring appropriate documentation, reporting and decision-making are in place and aligned with departmental and cross-government standards. Run ceremonies including sprint reviews, retrospectives and daily standups, lead the team in Agile working practices, and promote collaboration and continuous improvement. Manage risks, issues, assumptions and dependencies, escalating where appropriate and work with the team to resolve blockers and maintain momentum. Monitor delivery performance, budgets and resource, and manage suppliers and contracts where needed. Monitor new releases in the Microsoft roadmap and leverage new features for the business and evaluate potential app integrations. The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team. Essential Criteria: Experience in project management. Background in Agile and Lean practices, with the ability apply appropriate methodologies. Experience of working as a Product Manager/Owner in a Technology Dev/Ops environment. Ability to influence and challenge stakeholders and manage conflicting priorities. Good presentation skills, with ability to vary detail and complexity based on audience. Desirable Criteria: Certified in AgilePM Foundation and Practitioner Experience in managing product backlog for Microsoft products Experience using JIRA for managing project delivery We welcome candidates with experience in other digital areas, such as a delivery management or business analysis. It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the Info Gov Product and Delivery Manager role and the team, we strongly encourage you to apply. We'd love to hear from you!
Jun 12, 2026
Full time
Location Birmingham, Bristol, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Integrated Corporate Services (ICS) is a shared corporate service. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT). Our team of over 400 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field. We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. Find Out More You can also follow our LinkedIn Careers Page: Job description Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers. The team We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services. Join ICS Digital at the Cutting Edge of Government Digital Strategy! ICS Digital is seeking a dynamic Product & Delivery Manager to lead the charge in revolutionising data quality management for the Department for Energy Security and Net Zero (DESNZ) and the Department for Science, Innovation and Technology (DSIT). As a member of our Data Quality team, you'll be at the forefront of designing and delivering automated solutions that safeguard vital departmental data repositories. Our ambitious roadmap includes developing state-of-the-art data loss prevention processes, AI governance guardrails and automated data lifecycle management. We pursue the integration of cutting-edge AI capabilities to enrich metadata and empower confident decision-making on data handling. Your focus will be on leveraging the latest within Microsoft 365 tech stack to support these ambitions, with particular focus on Microsoft Purview, PowerAutomate, PowerBI, Copilot Studio, and SharePoint Knowledge Agent, and Agent 365. As Product and Delivery Manager, you will work with a small but mighty team, containing both permanent and contract resources including developers, business analysts, UX content designers and information architects. You'll work hand-in-hand with fellow product owners and senior leaders across ICS Digital to deliver the ICS Digital Strategy which aligns with the Roadmap for Modern Digital Government. We are looking for a hard-working, forward-thinking person with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems. Be part of the team that's shaping the future of government digital strategy. Visit our blog to learn more about us and our work: click here To find out more about the Government Digital & Data profession visit: click here Person specification Key responsibilities: As Product and Delivery Manager, you will be responsible for supporting the successful planning and delivery of data quality and data governance projects, ensuring work is controlled effectively and delivered in line with agreed scope, time, cost and quality expectations. Work collaboratively with users, subject matter experts, content owners, software developers, and senior stakeholders to define requirements and agree priorities. Based on requirements and priorities, develop product visions and roadmaps, create user stories and manage product backlogs. Supported by the project team, manage the delivery of products and services through the lifecycle phases, and track outcomes, key performance indicators and benefits. Support project governance and assurance activity, ensuring appropriate documentation, reporting and decision-making are in place and aligned with departmental and cross-government standards. Run ceremonies including sprint reviews, retrospectives and daily standups, lead the team in Agile working practices, and promote collaboration and continuous improvement. Manage risks, issues, assumptions and dependencies, escalating where appropriate and work with the team to resolve blockers and maintain momentum. Monitor delivery performance, budgets and resource, and manage suppliers and contracts where needed. Monitor new releases in the Microsoft roadmap and leverage new features for the business and evaluate potential app integrations. The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team. Essential Criteria: Experience in project management. Background in Agile and Lean practices, with the ability apply appropriate methodologies. Experience of working as a Product Manager/Owner in a Technology Dev/Ops environment. Ability to influence and challenge stakeholders and manage conflicting priorities. Good presentation skills, with ability to vary detail and complexity based on audience. Desirable Criteria: Certified in AgilePM Foundation and Practitioner Experience in managing product backlog for Microsoft products Experience using JIRA for managing project delivery We welcome candidates with experience in other digital areas, such as a delivery management or business analysis. It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the Info Gov Product and Delivery Manager role and the team, we strongly encourage you to apply. We'd love to hear from you!
Government Digital & Data
Senior Technical Architect - Ministry of Justice - G7
Government Digital & Data
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About Judicial Digital Services (JDS) Judicial Digital Services is a small, collaborative and friendly team within the Judicial Office, responsible for the development, integration and continuous improvement of digital products that support judges, legal professionals, and the public. The team also works closely with HMCTS and the Ministry of Justice to support cross organisational digital initiatives and integrations. With a growing portfolio and a diverse pipeline of work, this is an exciting opportunity to join a digital function at the heart of improving services for the judiciary . About Judicial Office (JO) The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005. In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland. The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions. We are an Arm's Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities. See JO staff talk about working here: Role You will have experience of participating in a technical design authority, where business and technology are aligned and you will have a good understanding of architecture development methods and models. You will have worked within technology for many years but with strong and broad understanding of technical solutions and approached, understanding the business value of technology change is your domain, alongside solid understanding of data, applications and technology. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an architect. Key Accountabilities Own the Technical Vision: Define the 'how' for all strategic change, ensuring solutions align with the long-term enterprise architecture. Lead Technical Governance: Champion and implement architectural standards, including Secure by Design, across high-impact projects. Mentor and Guide Teams: Provide technical leadership and guidance to engineering and architecture teams on complex design decisions. Manage Architectural Risk: Identify and clearly articulate technical debt and architectural risks early in the investment process. Ensure System Integrity: Verify that new High-Level Designs (HLDs) are scalable, secure, and fit within the broader CCS technology ecosystem. Drive Strategic Alignment: Collaborate with Business Architecture to translate strategic goals into practical, resilient technical blueprints. Review Supplier Capability: Assess the technical viability and integration methods of solutions proposed by market suppliers (e.g., for the Self-Serve programme). Document Architecture: Lead the creation of clear, concise architectural documentation suitable for senior leadership. Essential Criteria Enterprise Architecture Governance: Proven experience in defining and enforcing architectural standards (e.g., through an Architecture Review Board or similar forum) to manage technical debt and ensure system integrity. Secure & Scalable Design: Deep expertise in designing and leading the implementation of highly scalable, resilient, and secure solutions, including applying Secure by Design principles to platforms. Strategic Technical Alignment: Ability to translate abstract business or policy strategy into concrete, actionable technical blueprints, and effectively articulate risks to senior stakeholders. Complex Integration & Trade-offs: Demonstrated experience navigating and making complex technical trade-offs (e.g., speed vs. cost vs. quality). Leadership: Experience in providing technical mentorship and coaching to digital/technical teams. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs. Experience of an API-first and services-led design approach, with the ability to use business requirements, user stories, data standards, and integration patterns to help to define services and APIs We do expect candidates for this role to have the knowledge and experience required in our tech stack. Assessment Behaviours Experience - As demonstrated in your CV and Statement of Suitability Technical - As demonstrated in your CV and Statement of Suitability. Presentation - You will/may be required to prepare a short presentation. Details will be provided when invited to/or on the day of the interview). Strengths - The interview will involve a discussion around 2 strengths. Behaviours - You will be required to provide evidence of the following key behaviours at Level 5. Seeing the bigger picture Leadership Making Effective Decisions Communicating and Influencing Changing and Improving The JDS Team have recently joined the GDD Profession. The post will align with Technical Architect referred to in the below link. Technical architect - Government Digital and Data Profession Capability Framework Person specification Please refer to Job Description
Jun 12, 2026
Full time
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About Judicial Digital Services (JDS) Judicial Digital Services is a small, collaborative and friendly team within the Judicial Office, responsible for the development, integration and continuous improvement of digital products that support judges, legal professionals, and the public. The team also works closely with HMCTS and the Ministry of Justice to support cross organisational digital initiatives and integrations. With a growing portfolio and a diverse pipeline of work, this is an exciting opportunity to join a digital function at the heart of improving services for the judiciary . About Judicial Office (JO) The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005. In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland. The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions. We are an Arm's Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities. See JO staff talk about working here: Role You will have experience of participating in a technical design authority, where business and technology are aligned and you will have a good understanding of architecture development methods and models. You will have worked within technology for many years but with strong and broad understanding of technical solutions and approached, understanding the business value of technology change is your domain, alongside solid understanding of data, applications and technology. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an architect. Key Accountabilities Own the Technical Vision: Define the 'how' for all strategic change, ensuring solutions align with the long-term enterprise architecture. Lead Technical Governance: Champion and implement architectural standards, including Secure by Design, across high-impact projects. Mentor and Guide Teams: Provide technical leadership and guidance to engineering and architecture teams on complex design decisions. Manage Architectural Risk: Identify and clearly articulate technical debt and architectural risks early in the investment process. Ensure System Integrity: Verify that new High-Level Designs (HLDs) are scalable, secure, and fit within the broader CCS technology ecosystem. Drive Strategic Alignment: Collaborate with Business Architecture to translate strategic goals into practical, resilient technical blueprints. Review Supplier Capability: Assess the technical viability and integration methods of solutions proposed by market suppliers (e.g., for the Self-Serve programme). Document Architecture: Lead the creation of clear, concise architectural documentation suitable for senior leadership. Essential Criteria Enterprise Architecture Governance: Proven experience in defining and enforcing architectural standards (e.g., through an Architecture Review Board or similar forum) to manage technical debt and ensure system integrity. Secure & Scalable Design: Deep expertise in designing and leading the implementation of highly scalable, resilient, and secure solutions, including applying Secure by Design principles to platforms. Strategic Technical Alignment: Ability to translate abstract business or policy strategy into concrete, actionable technical blueprints, and effectively articulate risks to senior stakeholders. Complex Integration & Trade-offs: Demonstrated experience navigating and making complex technical trade-offs (e.g., speed vs. cost vs. quality). Leadership: Experience in providing technical mentorship and coaching to digital/technical teams. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs. Experience of an API-first and services-led design approach, with the ability to use business requirements, user stories, data standards, and integration patterns to help to define services and APIs We do expect candidates for this role to have the knowledge and experience required in our tech stack. Assessment Behaviours Experience - As demonstrated in your CV and Statement of Suitability Technical - As demonstrated in your CV and Statement of Suitability. Presentation - You will/may be required to prepare a short presentation. Details will be provided when invited to/or on the day of the interview). Strengths - The interview will involve a discussion around 2 strengths. Behaviours - You will be required to provide evidence of the following key behaviours at Level 5. Seeing the bigger picture Leadership Making Effective Decisions Communicating and Influencing Changing and Improving The JDS Team have recently joined the GDD Profession. The post will align with Technical Architect referred to in the below link. Technical architect - Government Digital and Data Profession Capability Framework Person specification Please refer to Job Description

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