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customer service representative
Headford Group
Sales Development Representative
Headford Group Tilbury, Essex
Sales and Development Executive Our client require a sales and development executive to join their sales team. The candidate will be a crucial link between the Business Development Managers and the Customer services team and MUST have come from a FREIGHT or Logistics background. They will be a crucial link between BDMs, and our customer service team click apply for full job details
May 02, 2026
Full time
Sales and Development Executive Our client require a sales and development executive to join their sales team. The candidate will be a crucial link between the Business Development Managers and the Customer services team and MUST have come from a FREIGHT or Logistics background. They will be a crucial link between BDMs, and our customer service team click apply for full job details
Teleperformance Ltd
Customer Service Representative - UKVI Domestic - Remote
Teleperformance Ltd Norwich, Norfolk
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 02, 2026
Full time
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
NG Bailey
Resident Multiskilled Technician
NG Bailey
Resident Multiskilled Technician London ( With scheduled monthly visits to regional sites (Birmingham & Manchester) Permanent Salary up to £47k (DOE), Plus Overtime, Plus call out allowance for London site (1-3) About the Role: We are looking for a skilled Multiskilled Technician, ready to excel in a high-end corporate environment. We have an exciting opportunity for a dedicated professional to join our team, providing exceptional building services to prestigious commercial office spaces. You'll be delivering planned and reactive maintenance of Electrical and Mechanical equipment, ensuring compliance and service excellence at all times Where you will work: Predominantly the role will be based at the London HQ of a high-end corporate offices Required to complete PPM (1 / 2 day per month on each) at the Birmingham and Manchester Offices Attend to complete reactive tasks in Birmingham and Manchester when required Key Responsibilities: Carry out PPM tasks and reactive maintenance for electrical and mechanical systems in line with agreed schedules and Service Level Agreements (SLAs). Carry out Electrical and Mechanical Maintenance/Installation work in line with industry regulations, including IET Wiring Regulations BS7671 and relevant safety standards. Build and develop close working relationship with FM's in Birmingham and Manchester Provide exceptional service to meet and exceed Key Performance Indicators (KPIs) while ensuring statutory compliance. Manage minor works carried out by others and liaise with the onsite FM team and service partners for seamless service provision. Develop strong working relationships with clients and their representatives, delivering a high standard of customer service. Work collaboratively with the team to meet all contractual obligations. Oversee subcontractor work, ensuring adherence to Health & Safety standards. Participate in the out-of-hours emergency call-out rota for London. (1-3) Monday to Friday (40 hours per week) Essential Qualifications & Experience: Recognised Electrical or mechanical trade qualification to NVQ Level 3 or equivalent Proven experience in performing PPMs and handling routine electrical and mechanical maintenance (SFG20 or equivalent). Strong fault-finding and diagnostic skills. Excellent customer service and communication skills - client-facing role. Ability to work independently and within a collaborative team. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary up to £47k (DOE), Plus Overtime, Plus call out allowance (1-3) Expensed travel to Birmingham and Manchester 25 Days Holiday plus 8 Bank Holidays Sick Pay Pension with a leading provider and employer contribution Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 02, 2026
Full time
Resident Multiskilled Technician London ( With scheduled monthly visits to regional sites (Birmingham & Manchester) Permanent Salary up to £47k (DOE), Plus Overtime, Plus call out allowance for London site (1-3) About the Role: We are looking for a skilled Multiskilled Technician, ready to excel in a high-end corporate environment. We have an exciting opportunity for a dedicated professional to join our team, providing exceptional building services to prestigious commercial office spaces. You'll be delivering planned and reactive maintenance of Electrical and Mechanical equipment, ensuring compliance and service excellence at all times Where you will work: Predominantly the role will be based at the London HQ of a high-end corporate offices Required to complete PPM (1 / 2 day per month on each) at the Birmingham and Manchester Offices Attend to complete reactive tasks in Birmingham and Manchester when required Key Responsibilities: Carry out PPM tasks and reactive maintenance for electrical and mechanical systems in line with agreed schedules and Service Level Agreements (SLAs). Carry out Electrical and Mechanical Maintenance/Installation work in line with industry regulations, including IET Wiring Regulations BS7671 and relevant safety standards. Build and develop close working relationship with FM's in Birmingham and Manchester Provide exceptional service to meet and exceed Key Performance Indicators (KPIs) while ensuring statutory compliance. Manage minor works carried out by others and liaise with the onsite FM team and service partners for seamless service provision. Develop strong working relationships with clients and their representatives, delivering a high standard of customer service. Work collaboratively with the team to meet all contractual obligations. Oversee subcontractor work, ensuring adherence to Health & Safety standards. Participate in the out-of-hours emergency call-out rota for London. (1-3) Monday to Friday (40 hours per week) Essential Qualifications & Experience: Recognised Electrical or mechanical trade qualification to NVQ Level 3 or equivalent Proven experience in performing PPMs and handling routine electrical and mechanical maintenance (SFG20 or equivalent). Strong fault-finding and diagnostic skills. Excellent customer service and communication skills - client-facing role. Ability to work independently and within a collaborative team. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary up to £47k (DOE), Plus Overtime, Plus call out allowance (1-3) Expensed travel to Birmingham and Manchester 25 Days Holiday plus 8 Bank Holidays Sick Pay Pension with a leading provider and employer contribution Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Teleperformance Ltd
Customer Service Representative - Virgin Money (CYBG) - Remote
Teleperformance Ltd Bristol, Somerset
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
EE
Customer Service Representative - Uncapped Commission
EE Paisley, Renfrewshire
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 02, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Teleperformance Ltd
Customer Service Representative - UKVI Domestic - Remote
Teleperformance Ltd Leeds, Yorkshire
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 02, 2026
Full time
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
Shelter
Assistant Shop Manager - Preston Furniture Shop
Shelter Preston, Lancashire
Salary: £27,212.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Sunday the 10th of May at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
May 02, 2026
Full time
Salary: £27,212.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Sunday the 10th of May at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Teleperformance Ltd
Customer Service Representative - Virgin Money (CYBG) - Remote
Teleperformance Ltd Middlesbrough, Yorkshire
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Canal & River Trust
Area Operations Manager
Canal & River Trust
Join Our Team: Area Operations Manager We're excited to welcome a new Area Operations Manager at our North West location. This role follows a 37 hours, over a 7-day working pattern. This role will be based at Rosegrove Depot, requiring regular travel to our North West Waterways and to our main hubs for collaborative meetings and team activities. The area of responsibility covers Leeds and Liverpool canal from top Lock Wigan to Greenberfield Locks at Barnaldswick. The operational area includes additional sites such as Walton Summit Branch and the following reservoirs Winterburn, Whitemoor, Slipper Hill, Upper and Lower Foulridge, Barrowford and Rishton. Role Overview In this role you will lead a team of 11 colleagues (Team Leader, Volunteering Leaders, Operatives plus apprentice), as well as numerous volunteers, focusing on day-to-day operational management and maintaining safety management protocols across the Walton Summit Branch and the following reservoirs Winterburn, Whitemoor, Slipper Hill, Upper and Lower Foulridge, Barrowford and Rishton. Having established ourselves as a major charity, we are now on a journey to deliver ambitious new plans - and central to this is the area structure that will enable us to deliver an outstanding service to all users and customers across our amazingly diverse network. Join us, as one of our new Area Operations Managers, and you'll play a key part in making sure this happens, as you take ownership of the quality and presentation of the waterways in your area. You'll be the main contact for a huge variety of people - not just colleagues and volunteers but internal users, visitors, customers and community representatives as well. By engaging with them, listening to them, and understanding their needs, you'll be able to build up a complete picture of service-related and operational issues. You will also be responsible for delivering operational activities, works and improvement programmes across your area, leading and motivating internal teams and supervising contractors to ensure a successful outcome every time. Throughout your work, you will be addressing key customer concerns and using your local knowledge to ensure we operate a reliable waterway network. And, most importantly, you will be helping us prove that life's better by water, by transforming our canals and rivers into spaces that bring well-being benefits to huge numbers of local people every day. Key Responsibilities Key correspondent for engaging with and listening to users, visitors, colleagues and volunteers to have a complete picture of service related and operational issues in their area. Development and implementation of a prioritised improvement programme to encourage greater participation with increasing levels of visitor satisfaction and aimed delivering against the Trust's framework of strategic objectives. Work collaboratively with colleagues across the area and wider Trust for the completion of works, delivery of wider Trust wellbeing, engagement, promotional and other activities. Liaison with and coordinate Trust priorities with other teams to ensure all works and initiatives within their area are programmed and delivered with current and future visitors in mind. Influence colleagues in relation to the delivery of works outside the scope of their own team to deliver. Manage minor projects - typically grant funded valued to £20k, achievement of outcomes and budget compliance, required reporting and other standards. Develop and grow the volunteering contribution to the care of the waterways with a targeted, engaging and satisfying programme of opportunities. Line management, coaching and mentoring of a team of paid colleagues and volunteers to operate the waterway; and deliver a planned programme of maintenance works to high quality, in time and to budgets; and reactive tasks as circumstances require. Planning of work schedules and rotas. Organise and oversee the daily operation of an area of the network to provide a 7-day operational service. Key contact with contracting partners in the undertaking of activities associated with the delivery of planned contracted and arising tasks in the Operational Contracts area. Undertake specialist activities (example Diving Contract Administration), as needed for the area and more widely where required. Identify and implement opportunities for efficiencies, achieving budgetary targets each year. Participation in the planning and delivery of a 24/7 on call response, to ensure visitor and neighbour safety and satisfaction is maintained at all times. Ensure availability of colleagues to resource the rota. Responsible for equipment, vehicles and buildings to the required standards to ensure their availability for works and cost effectiveness. About you Given how many different kinds of internal and external stakeholders you'll be dealing with, it's vitally important that you have excellent communication and influencing skills along with proven experience of leading successful teams and of managing and motivating groups of volunteers. You will also need substantial experience of developing and delivering programmes of work that have been effective in turning a strategic vision into reality. Safety is another major part of your remit, so you must have proven experience of safety management and, if you haven't already gained a NEBOSH certificate, then working towards one will be beneficial. A full valid driving licence is essential as you will need to be readily mobile across your area of responsibility. Skills & Qualifications Understanding and translating a strategic vision; and developing and delivering programmes of work, on time and on budget. Customer focused work which demonstrates the ability to deliver technical challenges in an operational management visitor / infrastructure network. Successfully leading teams and demonstrating delivery through others. Improving and maintaining motivation and engagement within teams, and of demonstrating a strong people focus. Environment to deliver an excellent visitor experience. Excellent interpersonal, leadership and communication skills. Proven comprehensive experience of safety management with some experience of the Construction (Design & Management) regulations. Solid experience of effective and efficient delivery processes and cost control; and managing budgets. Proven experience of working with, growing the support from and managing volunteers. Good experience of contract management. Qualifications Educated to degree level or equivalent in a relevant subject, desirable. Full and valid driving licence. What We Offer We offer an annual salary of £40,838 + £390 per month Car Cash Allowance. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. Guaranteed Interview Scheme for disabled applicants We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme.
May 02, 2026
Full time
Join Our Team: Area Operations Manager We're excited to welcome a new Area Operations Manager at our North West location. This role follows a 37 hours, over a 7-day working pattern. This role will be based at Rosegrove Depot, requiring regular travel to our North West Waterways and to our main hubs for collaborative meetings and team activities. The area of responsibility covers Leeds and Liverpool canal from top Lock Wigan to Greenberfield Locks at Barnaldswick. The operational area includes additional sites such as Walton Summit Branch and the following reservoirs Winterburn, Whitemoor, Slipper Hill, Upper and Lower Foulridge, Barrowford and Rishton. Role Overview In this role you will lead a team of 11 colleagues (Team Leader, Volunteering Leaders, Operatives plus apprentice), as well as numerous volunteers, focusing on day-to-day operational management and maintaining safety management protocols across the Walton Summit Branch and the following reservoirs Winterburn, Whitemoor, Slipper Hill, Upper and Lower Foulridge, Barrowford and Rishton. Having established ourselves as a major charity, we are now on a journey to deliver ambitious new plans - and central to this is the area structure that will enable us to deliver an outstanding service to all users and customers across our amazingly diverse network. Join us, as one of our new Area Operations Managers, and you'll play a key part in making sure this happens, as you take ownership of the quality and presentation of the waterways in your area. You'll be the main contact for a huge variety of people - not just colleagues and volunteers but internal users, visitors, customers and community representatives as well. By engaging with them, listening to them, and understanding their needs, you'll be able to build up a complete picture of service-related and operational issues. You will also be responsible for delivering operational activities, works and improvement programmes across your area, leading and motivating internal teams and supervising contractors to ensure a successful outcome every time. Throughout your work, you will be addressing key customer concerns and using your local knowledge to ensure we operate a reliable waterway network. And, most importantly, you will be helping us prove that life's better by water, by transforming our canals and rivers into spaces that bring well-being benefits to huge numbers of local people every day. Key Responsibilities Key correspondent for engaging with and listening to users, visitors, colleagues and volunteers to have a complete picture of service related and operational issues in their area. Development and implementation of a prioritised improvement programme to encourage greater participation with increasing levels of visitor satisfaction and aimed delivering against the Trust's framework of strategic objectives. Work collaboratively with colleagues across the area and wider Trust for the completion of works, delivery of wider Trust wellbeing, engagement, promotional and other activities. Liaison with and coordinate Trust priorities with other teams to ensure all works and initiatives within their area are programmed and delivered with current and future visitors in mind. Influence colleagues in relation to the delivery of works outside the scope of their own team to deliver. Manage minor projects - typically grant funded valued to £20k, achievement of outcomes and budget compliance, required reporting and other standards. Develop and grow the volunteering contribution to the care of the waterways with a targeted, engaging and satisfying programme of opportunities. Line management, coaching and mentoring of a team of paid colleagues and volunteers to operate the waterway; and deliver a planned programme of maintenance works to high quality, in time and to budgets; and reactive tasks as circumstances require. Planning of work schedules and rotas. Organise and oversee the daily operation of an area of the network to provide a 7-day operational service. Key contact with contracting partners in the undertaking of activities associated with the delivery of planned contracted and arising tasks in the Operational Contracts area. Undertake specialist activities (example Diving Contract Administration), as needed for the area and more widely where required. Identify and implement opportunities for efficiencies, achieving budgetary targets each year. Participation in the planning and delivery of a 24/7 on call response, to ensure visitor and neighbour safety and satisfaction is maintained at all times. Ensure availability of colleagues to resource the rota. Responsible for equipment, vehicles and buildings to the required standards to ensure their availability for works and cost effectiveness. About you Given how many different kinds of internal and external stakeholders you'll be dealing with, it's vitally important that you have excellent communication and influencing skills along with proven experience of leading successful teams and of managing and motivating groups of volunteers. You will also need substantial experience of developing and delivering programmes of work that have been effective in turning a strategic vision into reality. Safety is another major part of your remit, so you must have proven experience of safety management and, if you haven't already gained a NEBOSH certificate, then working towards one will be beneficial. A full valid driving licence is essential as you will need to be readily mobile across your area of responsibility. Skills & Qualifications Understanding and translating a strategic vision; and developing and delivering programmes of work, on time and on budget. Customer focused work which demonstrates the ability to deliver technical challenges in an operational management visitor / infrastructure network. Successfully leading teams and demonstrating delivery through others. Improving and maintaining motivation and engagement within teams, and of demonstrating a strong people focus. Environment to deliver an excellent visitor experience. Excellent interpersonal, leadership and communication skills. Proven comprehensive experience of safety management with some experience of the Construction (Design & Management) regulations. Solid experience of effective and efficient delivery processes and cost control; and managing budgets. Proven experience of working with, growing the support from and managing volunteers. Good experience of contract management. Qualifications Educated to degree level or equivalent in a relevant subject, desirable. Full and valid driving licence. What We Offer We offer an annual salary of £40,838 + £390 per month Car Cash Allowance. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. Guaranteed Interview Scheme for disabled applicants We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme.
Shelter
Assistant Shop Manager - Hampstead Heath - Temporary
Shelter
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Hampstead Heath shop on a three month, fixed term contract . This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
May 02, 2026
Full time
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Hampstead Heath shop on a three month, fixed term contract . This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Teleperformance Ltd
Customer Service Representative - UKVI Domestic - Remote
Teleperformance Ltd Reading, Berkshire
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 02, 2026
Full time
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
Nextech
Sales Development Representative
Nextech
Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace . This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth Identify, qualify, and progress new business opportunities Follow up inbound leads and proactive outbound campaigns Drive upsell and cross-sell opportunities within existing accounts Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support Work alongside senior Account Directors on key customer accounts Assist with quotes, proposals, pricing, and commercial discussions Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration Work with top-tier technology vendors and partner programmes Utilise funding, incentives, and sales enablement tools Attend vendor training and development sessions Sales Operations Manage quotes, CRM updates, pipeline reporting, and deal registration Ensure pricing accuracy and strong commercial governance What We're Looking For 1-3+ years experience in internal sales, SDR, sales support, or telesales Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable Confident communicator by phone, email, and face-to-face Organised, commercially aware, and target driven Able to manage multiple opportunities at once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365 / Azure VMware / Nutanix Backup & Cyber Security Networking / Infrastructure / Managed Services Why Apply? Join a growing, high-energy technology business Uncapped earning potential Clear route into Account Management / Senior Sales Full vendor training & certifications Work with enterprise customers and exciting technologies Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.
May 02, 2026
Full time
Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace . This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth Identify, qualify, and progress new business opportunities Follow up inbound leads and proactive outbound campaigns Drive upsell and cross-sell opportunities within existing accounts Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support Work alongside senior Account Directors on key customer accounts Assist with quotes, proposals, pricing, and commercial discussions Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration Work with top-tier technology vendors and partner programmes Utilise funding, incentives, and sales enablement tools Attend vendor training and development sessions Sales Operations Manage quotes, CRM updates, pipeline reporting, and deal registration Ensure pricing accuracy and strong commercial governance What We're Looking For 1-3+ years experience in internal sales, SDR, sales support, or telesales Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable Confident communicator by phone, email, and face-to-face Organised, commercially aware, and target driven Able to manage multiple opportunities at once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365 / Azure VMware / Nutanix Backup & Cyber Security Networking / Infrastructure / Managed Services Why Apply? Join a growing, high-energy technology business Uncapped earning potential Clear route into Account Management / Senior Sales Full vendor training & certifications Work with enterprise customers and exciting technologies Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.
Teleperformance Ltd
Customer Service Representative - Virgin Money (CYBG) - Remote
Teleperformance Ltd Cardiff, South Glamorgan
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance Ltd
Customer Service Representative - Virgin Money (CYBG) - Remote
Teleperformance Ltd Liverpool, Merseyside
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
EE
Customer Service Representative - Uncapped Commission
EE Clydebank, Dunbartonshire
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 02, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Teleperformance Ltd
Customer Service Representative - Virgin Money (CYBG) - Remote
Teleperformance Ltd Newcastle Upon Tyne, Tyne And Wear
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Staffline Driving
Transport Controller
Staffline Driving
Staffline is recruiting for a Transport Controller, working for one of our most prestigious client's in Lichfield, Birmingham. Shift Pattern: Monday to Friday Shifts: 14:00 - 22:00 The pay rates are as follows: Monday to Friday Week Days ( 06:00 - 18:00 ) - £13.00 OT - £19.50 ( After 40 hours ) Monday to Friday Week Nights ( 18:00 - 06:00 ) - £16.25 OT - £24.38 ( After 40 hours ) Overtime may also be available at weekends Saturday - £19.50 Sunday - £26.00 This is a temporary role with the possibility to become permanent for the right candidate. Also, some flexibility to work additional shifts, where necessary to meet the business needs is essential. Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates from diverse communities and a variety of industry sectors. The right candidates will have the potential for career progression. Your Time at Work Main accountabilities to include but not be limited to: - Use of Microsoft Outlook, Excel & Word - Use of systems including Microlise, OTM, Ortec, GTS amongst others - Customer POD uploads - Pre-briefing and De-briefing of drivers - Email and phone queries - Working in a fast-paced environment as part of a small team - Vehicle tracking with customer updates - Updating of cost sheets - Driver compliance checks Our Perfect Worker The ideal candidate will have the following skill base: - Previous transport experience - Knowledge and understanding of driving hours regulations - Flexible, able to cover overtime shifts - Strong communication skills - Customer service experience Interviews will be held immediately. Key Information and Benefits - Full time regular ongoing work - Full training provided - Competitive rates of pay - The right candidate will have the potential for career progression Job Ref DMDA About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 02, 2026
Seasonal
Staffline is recruiting for a Transport Controller, working for one of our most prestigious client's in Lichfield, Birmingham. Shift Pattern: Monday to Friday Shifts: 14:00 - 22:00 The pay rates are as follows: Monday to Friday Week Days ( 06:00 - 18:00 ) - £13.00 OT - £19.50 ( After 40 hours ) Monday to Friday Week Nights ( 18:00 - 06:00 ) - £16.25 OT - £24.38 ( After 40 hours ) Overtime may also be available at weekends Saturday - £19.50 Sunday - £26.00 This is a temporary role with the possibility to become permanent for the right candidate. Also, some flexibility to work additional shifts, where necessary to meet the business needs is essential. Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates from diverse communities and a variety of industry sectors. The right candidates will have the potential for career progression. Your Time at Work Main accountabilities to include but not be limited to: - Use of Microsoft Outlook, Excel & Word - Use of systems including Microlise, OTM, Ortec, GTS amongst others - Customer POD uploads - Pre-briefing and De-briefing of drivers - Email and phone queries - Working in a fast-paced environment as part of a small team - Vehicle tracking with customer updates - Updating of cost sheets - Driver compliance checks Our Perfect Worker The ideal candidate will have the following skill base: - Previous transport experience - Knowledge and understanding of driving hours regulations - Flexible, able to cover overtime shifts - Strong communication skills - Customer service experience Interviews will be held immediately. Key Information and Benefits - Full time regular ongoing work - Full training provided - Competitive rates of pay - The right candidate will have the potential for career progression Job Ref DMDA About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Teleperformance Ltd
Customer Service Representative - Virgin Money (CYBG) - Remote
Teleperformance Ltd Edinburgh, Midlothian
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Teleperformance Ltd
Customer Service Representative - Virgin Money (CYBG) - Remote
Teleperformance Ltd Kingston Upon Thames, Surrey
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
First Military Recruitment Ltd
Field Sales Representative
First Military Recruitment Ltd Reading, Oxfordshire
BJ176 - Field Sales Representative Location: Reading Salary: £30,000 Per Annum + Commission (£55,000 - £58,000 OTE) + Option of Company Car/ Car allowance. Working Hours: Monday - Friday Overview: First Military Recruitment are currently recruiting for a Field Sales Representative to seek out new opportunities across Reading using traditional prospecting methods. Our client offers easy-to-use textile services that ensure safe and hygienic solutions for the best possible customer experience. Duties and Responsibilities: Responsible for new sales contacts and building pipeline for sales process Responsible for personal sales result and effectiveness Utilising experience of face-to-face sales and negotiating skills Making action plans and sales plans in your sales area Actively searching for customers and scheduling sales visits Cold calling, door knocking and self-generated leads and appointment setting Making presentations, offers, contracts and start-up of new customer Reporting sales activities and progress in CRM / to line manager Follow-up of competitors actions and activities and reporting them to Regional Sales Manager Reporting to Regional Sales Manager Skills and Qualifications: Experience in new business sales, preferable in b-to-b business and a Proven sales record. Experience in Service/Solution based Sales Ability to analyse sales results and customer information Advanced planning skills according to targets Basic PC skills (Word, Excel, Powerpoint) Driving license Excellent communication skills BJ176 - Field Sales Representative Location: Reading Salary: £30,000 Per Annum + Commission (£55,000 - £58,000 OTE) + Option of Company Car/ Car allowance. Working Hours: Monday - Friday
May 02, 2026
Full time
BJ176 - Field Sales Representative Location: Reading Salary: £30,000 Per Annum + Commission (£55,000 - £58,000 OTE) + Option of Company Car/ Car allowance. Working Hours: Monday - Friday Overview: First Military Recruitment are currently recruiting for a Field Sales Representative to seek out new opportunities across Reading using traditional prospecting methods. Our client offers easy-to-use textile services that ensure safe and hygienic solutions for the best possible customer experience. Duties and Responsibilities: Responsible for new sales contacts and building pipeline for sales process Responsible for personal sales result and effectiveness Utilising experience of face-to-face sales and negotiating skills Making action plans and sales plans in your sales area Actively searching for customers and scheduling sales visits Cold calling, door knocking and self-generated leads and appointment setting Making presentations, offers, contracts and start-up of new customer Reporting sales activities and progress in CRM / to line manager Follow-up of competitors actions and activities and reporting them to Regional Sales Manager Reporting to Regional Sales Manager Skills and Qualifications: Experience in new business sales, preferable in b-to-b business and a Proven sales record. Experience in Service/Solution based Sales Ability to analyse sales results and customer information Advanced planning skills according to targets Basic PC skills (Word, Excel, Powerpoint) Driving license Excellent communication skills BJ176 - Field Sales Representative Location: Reading Salary: £30,000 Per Annum + Commission (£55,000 - £58,000 OTE) + Option of Company Car/ Car allowance. Working Hours: Monday - Friday

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