BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Passenger Services Manager Location: London Heathrow Airport Reporting to: Head of Operations About the Role Arnett International is working in partnership with a leading aviation services provider to appoint a Passenger Services Manager at Heathrow. Operating within a high-volume, safety-critical environment, this role will lead a large-scale Passenger Services operation, delivering safe, efficient and high-quality services to airline customers while balancing performance, service and cost. Key Responsibilities Lead a c.300-strong Passenger Services team, supported by 4 Shift Leads Build a strong leadership culture focused on accountability, engagement and continuous improvement Develop and manage strategic airline customer relationships Drive SLA performance, balancing cost, quality and service delivery Represent the business in senior customer forums and contract discussions Take full accountability for operational performance, safety and compliance Embed continuous improvement and monitor service quality, audits and feedback Manage budgets, labour costs and resource planning in line with demand and schedules Foster a positive, inclusive and high-performing team culture Champion safety, wellbeing and a strong just culture approach Maintain effective employee and union relationships What Success Looks Like Strong, trusted airline partnerships Stable, high-performing leadership team Improved service quality, efficiency and customer satisfaction Safe, compliant operation with a proactive improvement culture About You Senior operational leadership experience within aviation, ground handling or complex service environments Proven ability to lead large, multi-layered teams Commercially astute with strong financial and cost control capability Confident stakeholder manager, with experience in unionised environments
May 02, 2026
Full time
Passenger Services Manager Location: London Heathrow Airport Reporting to: Head of Operations About the Role Arnett International is working in partnership with a leading aviation services provider to appoint a Passenger Services Manager at Heathrow. Operating within a high-volume, safety-critical environment, this role will lead a large-scale Passenger Services operation, delivering safe, efficient and high-quality services to airline customers while balancing performance, service and cost. Key Responsibilities Lead a c.300-strong Passenger Services team, supported by 4 Shift Leads Build a strong leadership culture focused on accountability, engagement and continuous improvement Develop and manage strategic airline customer relationships Drive SLA performance, balancing cost, quality and service delivery Represent the business in senior customer forums and contract discussions Take full accountability for operational performance, safety and compliance Embed continuous improvement and monitor service quality, audits and feedback Manage budgets, labour costs and resource planning in line with demand and schedules Foster a positive, inclusive and high-performing team culture Champion safety, wellbeing and a strong just culture approach Maintain effective employee and union relationships What Success Looks Like Strong, trusted airline partnerships Stable, high-performing leadership team Improved service quality, efficiency and customer satisfaction Safe, compliant operation with a proactive improvement culture About You Senior operational leadership experience within aviation, ground handling or complex service environments Proven ability to lead large, multi-layered teams Commercially astute with strong financial and cost control capability Confident stakeholder manager, with experience in unionised environments
A reputable civil engineering firm in the East Midlands is seeking an experienced Site Manager to oversee civil projects. Responsibilities include managing site operations, team leadership, and ensuring safety and quality standards. The ideal candidate will have strong leadership and communication skills, along with a valid UK driving license and CSCS card. This permanent position offers opportunities for professional development and an attractive remuneration package with comprehensive benefits.
May 02, 2026
Full time
A reputable civil engineering firm in the East Midlands is seeking an experienced Site Manager to oversee civil projects. Responsibilities include managing site operations, team leadership, and ensuring safety and quality standards. The ideal candidate will have strong leadership and communication skills, along with a valid UK driving license and CSCS card. This permanent position offers opportunities for professional development and an attractive remuneration package with comprehensive benefits.
Customer Service Advisor Team Lead Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily / weekly / monthly reporting to Operations Managers Completion of mid and end of year appraisal, ensuring these are completed in provided time scales What you'll bring Understanding and experience of team dynamics Flexible approach Professional manner which represents Company's values at all times Enthusiastic and confident with a "can do" attitude Team player with the ability to build relationships with both colleagues and external clients Resilient and focused on delivering good levels of service through the team High focus on innovation and automation resulting in increased efficiency If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today!
May 02, 2026
Seasonal
Customer Service Advisor Team Lead Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily / weekly / monthly reporting to Operations Managers Completion of mid and end of year appraisal, ensuring these are completed in provided time scales What you'll bring Understanding and experience of team dynamics Flexible approach Professional manner which represents Company's values at all times Enthusiastic and confident with a "can do" attitude Team player with the ability to build relationships with both colleagues and external clients Resilient and focused on delivering good levels of service through the team High focus on innovation and automation resulting in increased efficiency If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 02, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Interim Estates Operations Manager (Band 8a) Location: West Midlands Rate: £200-£240 per day Umbrella Inside IR35 An NHS organisation in the West Midlands is seeking an experienced Interim Estates Operations Manager to lead the delivery of operational estates services across a large acute site. This is a key leadership role responsible for ensuring a safe, compliant and high-performing healthcare envi click apply for full job details
May 02, 2026
Contractor
Interim Estates Operations Manager (Band 8a) Location: West Midlands Rate: £200-£240 per day Umbrella Inside IR35 An NHS organisation in the West Midlands is seeking an experienced Interim Estates Operations Manager to lead the delivery of operational estates services across a large acute site. This is a key leadership role responsible for ensuring a safe, compliant and high-performing healthcare envi click apply for full job details
Role: Clubhouse Manager (Temporary) Location: Chippenham Employer: Golf Club Salary / Rate of pay: From £17.00 per hour (including Holiday pay) Platinum Recruitment is supporting a prestigious Golf Club in Chippenham , and we have an exciting opportunity for an experienced Clubhouse Manager on an ongoing temporary assignment. What's in it for you? Weekly pay (paid every Friday). Flexible working hours to suit the club's seasonal needs. Double time for bank holidays. Meals provided while on duty. Temp to Perm option for the right candidate. Referral Scheme of up to £250 via Platinum Recruitment. The chance to lead a dedicated team in a beautiful, scenic environment. What's involved? As the Clubhouse Manager, you will be responsible for the day-to-day retail operations, ensuring a high-standard experience for members and guests. Retail & Operations: Managing bar and catering outlets, including the Restaurant, Bar, and Halfway House. Stock & Supply: Handling stock orders, managing supplier relationships (e.g., Marstons), and ensuring profit margins are met. Event Delivery: Supporting the promotion and execution of conferencing and private events. Team Leadership: Managing rotas, payroll, recruitment, and appraisals for the bar and catering staff. Compliance: Acting as the Personal Licence Holder and ensuring all Health & Safety and Food Hygiene standards are strictly met. Financial Oversight: Working within budgets and maximizing income through secondary spend. Person Specification Experience: Strong catering, food preparation, and bar service background with a flair for innovation. Leadership: Proven ability to supervise, train, and inspire a team. Financial Acumen: Experience managing budgets and monitoring cost of goods. Communication: Excellent interpersonal skills with a "can-do" approach and a professional, diplomatic manner. Flexibility: Ability to work evenings and weekends as required by the club's diary. Knowledge: Computer literate and ideally a Personal Licence holder (or willing to operate as one). Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Clubhouse Manager role and other management opportunities we have in the area. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935751 / INF&B Job Role: Clubhouse Manager Location: Chippenham Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
May 02, 2026
Seasonal
Role: Clubhouse Manager (Temporary) Location: Chippenham Employer: Golf Club Salary / Rate of pay: From £17.00 per hour (including Holiday pay) Platinum Recruitment is supporting a prestigious Golf Club in Chippenham , and we have an exciting opportunity for an experienced Clubhouse Manager on an ongoing temporary assignment. What's in it for you? Weekly pay (paid every Friday). Flexible working hours to suit the club's seasonal needs. Double time for bank holidays. Meals provided while on duty. Temp to Perm option for the right candidate. Referral Scheme of up to £250 via Platinum Recruitment. The chance to lead a dedicated team in a beautiful, scenic environment. What's involved? As the Clubhouse Manager, you will be responsible for the day-to-day retail operations, ensuring a high-standard experience for members and guests. Retail & Operations: Managing bar and catering outlets, including the Restaurant, Bar, and Halfway House. Stock & Supply: Handling stock orders, managing supplier relationships (e.g., Marstons), and ensuring profit margins are met. Event Delivery: Supporting the promotion and execution of conferencing and private events. Team Leadership: Managing rotas, payroll, recruitment, and appraisals for the bar and catering staff. Compliance: Acting as the Personal Licence Holder and ensuring all Health & Safety and Food Hygiene standards are strictly met. Financial Oversight: Working within budgets and maximizing income through secondary spend. Person Specification Experience: Strong catering, food preparation, and bar service background with a flair for innovation. Leadership: Proven ability to supervise, train, and inspire a team. Financial Acumen: Experience managing budgets and monitoring cost of goods. Communication: Excellent interpersonal skills with a "can-do" approach and a professional, diplomatic manner. Flexibility: Ability to work evenings and weekends as required by the club's diary. Knowledge: Computer literate and ideally a Personal Licence holder (or willing to operate as one). Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Clubhouse Manager role and other management opportunities we have in the area. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935751 / INF&B Job Role: Clubhouse Manager Location: Chippenham Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
May 02, 2026
Full time
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
A regional rail operator is seeking a Project Manager (Operations Interface) to join their Operations Interface & Safety Change team in Manchester. This full-time role focuses on ensuring effective project plans for workstreams, maintaining risk logs, and collaborating with delivery leads to deliver projects successfully. Applicants should have project management experience or a strong interest in rail operations. The position offers excellent career prospects, training, competitive salary, and comprehensive employee benefits including free travel and pension options.
May 02, 2026
Full time
A regional rail operator is seeking a Project Manager (Operations Interface) to join their Operations Interface & Safety Change team in Manchester. This full-time role focuses on ensuring effective project plans for workstreams, maintaining risk logs, and collaborating with delivery leads to deliver projects successfully. Applicants should have project management experience or a strong interest in rail operations. The position offers excellent career prospects, training, competitive salary, and comprehensive employee benefits including free travel and pension options.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Internal Audit Manager in our Risk Advisory Services (RAS) team, you will be responsible for leading the delivery of internal audit and risk advisory engagements across a diverse portfolio of clients. You will manage day to day engagement delivery, build trusted relationships with senior client stakeholders, and support the development and performance of junior team members. You will work closely with Directors and Partners to ensure high quality, risk focused audits are delivered in line with professional and internal standards, while also contributing to business development activity and the continued growth of the Internal Audit practice. You'll be someone with Proven experience delivering internal audit or equivalent risk and assurance engagements at Manager level for medium to large organisations. Strong understanding of risk management, internal control and corporate governance, applied pragmatically in a commercial environment. Experience working with complex clients, ideally including listed, regulated or not for profit organisations. A relevant accounting or internal audit qualification (e.g. ICAEW, CIMA, CPFA, CIIA, ACCA or equivalent). Experience leading engagements and managing teams, supporting performance, progression and quality delivery. Confident communication skills, with the ability to engage senior stakeholders and present audit findings clearly and credibly. Well organised and commercially aware, comfortable managing multiple priorities, client expectations and budgets simultaneously. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Internal Audit Manager in our Risk Advisory Services (RAS) team, you will be responsible for leading the delivery of internal audit and risk advisory engagements across a diverse portfolio of clients. You will manage day to day engagement delivery, build trusted relationships with senior client stakeholders, and support the development and performance of junior team members. You will work closely with Directors and Partners to ensure high quality, risk focused audits are delivered in line with professional and internal standards, while also contributing to business development activity and the continued growth of the Internal Audit practice. You'll be someone with Proven experience delivering internal audit or equivalent risk and assurance engagements at Manager level for medium to large organisations. Strong understanding of risk management, internal control and corporate governance, applied pragmatically in a commercial environment. Experience working with complex clients, ideally including listed, regulated or not for profit organisations. A relevant accounting or internal audit qualification (e.g. ICAEW, CIMA, CPFA, CIIA, ACCA or equivalent). Experience leading engagements and managing teams, supporting performance, progression and quality delivery. Confident communication skills, with the ability to engage senior stakeholders and present audit findings clearly and credibly. Well organised and commercially aware, comfortable managing multiple priorities, client expectations and budgets simultaneously. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Title: Transport Manager Location: London (Multiple Depots) Company: Workforce World Salary: Up to 55,000 Immediate Interviews Available About the Role: We are currently seeking an experienced Transport Manager to oversee 2 depots based in the London area. The successful candidate will be responsible for managing fleet operations, driver performance, compliance, and route planning, ensuring the smooth and efficient operation of our transport services. Key Responsibilities: Fleet Management: Oversee vehicle maintenance, inspections, and repairs to ensure road worthiness Monitor vehicle usage, fuel efficiency, and implement cost-saving measures Driver Management: Ensure driver qualifications and training records are up-to-date Monitor driver hours and compliance with working time regulations Address driver performance issues and concerns Compliance and Regulations: Ensure adherence to all transport laws, road safety, environmental, and customs regulations Maintain operator licenses and required documentation Stay updated on changes to legislation and industry best practices Route Planning and Optimisation: Plan efficient delivery routes to minimise costs and delivery times Coordinate with customers to meet delivery schedules Address disruptions to delivery schedules promptly Accident and Incident Management: Investigate road traffic accidents involving company vehicles Implement preventative measures to reduce future incidents Reporting and Analysis: Produce regular performance reports on fleet operations, costs, and compliance Identify areas for improvement and implement necessary changes Essential Qualifications: A valid Transport Manager Certificate of Professional Competence (CPC) In-depth knowledge of UK transport regulations and legislation Proven experience in fleet management and logistics Strong communication and interpersonal skills Ability to analyse data and make informed decisions Why Join Us? Up to 55,000 salary Immediate interviews available Competitive salary and benefits Opportunity to work with a dynamic and supportive team Make a significant impact in the efficient operation of our transport network If you are a motivated and experienced Transport Manager looking for a new challenge, we would love to hear from you. Apply today!
May 02, 2026
Full time
Job Title: Transport Manager Location: London (Multiple Depots) Company: Workforce World Salary: Up to 55,000 Immediate Interviews Available About the Role: We are currently seeking an experienced Transport Manager to oversee 2 depots based in the London area. The successful candidate will be responsible for managing fleet operations, driver performance, compliance, and route planning, ensuring the smooth and efficient operation of our transport services. Key Responsibilities: Fleet Management: Oversee vehicle maintenance, inspections, and repairs to ensure road worthiness Monitor vehicle usage, fuel efficiency, and implement cost-saving measures Driver Management: Ensure driver qualifications and training records are up-to-date Monitor driver hours and compliance with working time regulations Address driver performance issues and concerns Compliance and Regulations: Ensure adherence to all transport laws, road safety, environmental, and customs regulations Maintain operator licenses and required documentation Stay updated on changes to legislation and industry best practices Route Planning and Optimisation: Plan efficient delivery routes to minimise costs and delivery times Coordinate with customers to meet delivery schedules Address disruptions to delivery schedules promptly Accident and Incident Management: Investigate road traffic accidents involving company vehicles Implement preventative measures to reduce future incidents Reporting and Analysis: Produce regular performance reports on fleet operations, costs, and compliance Identify areas for improvement and implement necessary changes Essential Qualifications: A valid Transport Manager Certificate of Professional Competence (CPC) In-depth knowledge of UK transport regulations and legislation Proven experience in fleet management and logistics Strong communication and interpersonal skills Ability to analyse data and make informed decisions Why Join Us? Up to 55,000 salary Immediate interviews available Competitive salary and benefits Opportunity to work with a dynamic and supportive team Make a significant impact in the efficient operation of our transport network If you are a motivated and experienced Transport Manager looking for a new challenge, we would love to hear from you. Apply today!
Overview: The EHP is responsible for delivering audits and services to clients. This role is part of the Operations Team reporting into the Regional EHP Manager (REHPM). Who are Shield Safety? We are a leading Environmental Health consultancy, and for over 20 years, have been focused on making Every Day Safer. We work with a wide range of businesses across Hospitality and Retail, providing services from Fire Safety to Safety Consultancy project management. Our clients range from single-site coffee shops and takeaways to supermarkets and pub groups. Some of our well-known clients include Tesco, YO! Sushi, Radisson Hotels and KFC, and we're extremely proud of our 90% customer retention rate. What do we offer? To put it simply, we're a great place to grow and develop your career. Some of the benefits of joining us include: Unrivalled career development opportunities and support from the largest team of EHPs in the country. Excel even in areas of safety you might not have worked in before. Be in an environment in which you can do your best work and reach your potential - whether you see yourself becoming a Manager or a specialist Safety Consultant, the opportunities are endless in the private sector. Work in a tech-based, software-led environment . Say goodbye to the mountains of paperwork and hello to our smart Audit Upload Tool. Whilst specialising in carrying out audits and providing the very best safety advice to our clients, you'll also get to explore other areas of safety such as training, ad hoc consultancy and more. Partner with some of the leading hospitality and retail brands in the UK. Tesco, DFS, Yo Sushi and Co-Op are just some of the big names we work with. Work with some of the industry's thought leaders and in an organisation with strong links to the CIEH, FSA and FSS. Help us to shape the future of the Environmental Health industry. Be part of an award winning team - we have been named Compliance Consultancy of the Year twice in a row. Benefits include: 33 days' holiday (incl. Bank Holidays) plus the option to purchase 5 extra days per year Flexible working options incl flexitime and remote working Wellbeing support - Eye care vouchers, Cycle to Work, Employee Assistance Programs Various discounts across high street brands through trusted partners Enhanced Maternity and Paternity Leave Access to relevant professional memberships Health Cash Plan Financial support options Key Responsibilities: Deliver thorough and accurate audits as required by the format or client (context of audit may vary) Complete and submit detailed and accurate reports, to the standard required by the client and Shield Safety, within the stipulated timescale Support the wider audit team, when required, by delivering audits outside of the normal geographical area Effectively manage time and audit allocation to support on time audit delivery Book allocated audits into your calendar within the required timescale and inform your Manager immediately of any over / under allocation Qualifications/Skills/Experience: BSc (Hons) or MSc (Hons) in Environmental Health Experience dealing with health & safety or risk/compliance solutions Excellent report & communication skills , both verbal and written Ability to manage one's own time effectively IT literate and competent in MS Office 365
May 02, 2026
Full time
Overview: The EHP is responsible for delivering audits and services to clients. This role is part of the Operations Team reporting into the Regional EHP Manager (REHPM). Who are Shield Safety? We are a leading Environmental Health consultancy, and for over 20 years, have been focused on making Every Day Safer. We work with a wide range of businesses across Hospitality and Retail, providing services from Fire Safety to Safety Consultancy project management. Our clients range from single-site coffee shops and takeaways to supermarkets and pub groups. Some of our well-known clients include Tesco, YO! Sushi, Radisson Hotels and KFC, and we're extremely proud of our 90% customer retention rate. What do we offer? To put it simply, we're a great place to grow and develop your career. Some of the benefits of joining us include: Unrivalled career development opportunities and support from the largest team of EHPs in the country. Excel even in areas of safety you might not have worked in before. Be in an environment in which you can do your best work and reach your potential - whether you see yourself becoming a Manager or a specialist Safety Consultant, the opportunities are endless in the private sector. Work in a tech-based, software-led environment . Say goodbye to the mountains of paperwork and hello to our smart Audit Upload Tool. Whilst specialising in carrying out audits and providing the very best safety advice to our clients, you'll also get to explore other areas of safety such as training, ad hoc consultancy and more. Partner with some of the leading hospitality and retail brands in the UK. Tesco, DFS, Yo Sushi and Co-Op are just some of the big names we work with. Work with some of the industry's thought leaders and in an organisation with strong links to the CIEH, FSA and FSS. Help us to shape the future of the Environmental Health industry. Be part of an award winning team - we have been named Compliance Consultancy of the Year twice in a row. Benefits include: 33 days' holiday (incl. Bank Holidays) plus the option to purchase 5 extra days per year Flexible working options incl flexitime and remote working Wellbeing support - Eye care vouchers, Cycle to Work, Employee Assistance Programs Various discounts across high street brands through trusted partners Enhanced Maternity and Paternity Leave Access to relevant professional memberships Health Cash Plan Financial support options Key Responsibilities: Deliver thorough and accurate audits as required by the format or client (context of audit may vary) Complete and submit detailed and accurate reports, to the standard required by the client and Shield Safety, within the stipulated timescale Support the wider audit team, when required, by delivering audits outside of the normal geographical area Effectively manage time and audit allocation to support on time audit delivery Book allocated audits into your calendar within the required timescale and inform your Manager immediately of any over / under allocation Qualifications/Skills/Experience: BSc (Hons) or MSc (Hons) in Environmental Health Experience dealing with health & safety or risk/compliance solutions Excellent report & communication skills , both verbal and written Ability to manage one's own time effectively IT literate and competent in MS Office 365
Linesman Chargehand BasingstokePermanentCompetitive + Commercial Vehicle + Flexible Benefits Summary Freedom Networks are looking for a Chargehand Linesman to join our team in a field-based position. Working as a key member of an Overhead Line (OHL) team, you will lead and work alongside colleagues on a variety of challenging projects involving the construction, maintenance, and replacement of overhead line networks. This role provides the opportunity to grow your skills, take on responsibility, and develop your career within a supportive and forward-thinking business. Some of the key deliverables in this role will include: Working as a core part of an Overhead Line team to erect poles, change transformers, and undertake a wide range of overhead line activities. Constructing, maintaining and replacing overhead electrical networks up to 33kV. Carrying out all work in accordance with Freedom standards, policies and procedures, as well as customer requirements. Leading by example on site and safely undertaking works as directed. Participating in the risk assessment process before starting work, continually reviewing site conditions and reporting any changes to your supervisor. Working safely at all times in line with Company and statutory safety requirements. Ensuring all work is completed efficiently and in accordance with Company procedures and distribution safety rules. Installing and constructing overhead electricity networks to relevant construction standards and consistently high-quality expectations. Raising any concerns, unsafe acts or conditions to your line manager. Mentoring and supporting the development of other team members. Maintaining and developing your own competence in line with legislative and customer requirements. Contributing as part of a team to ensure the safe, effective and efficient delivery of Freedom's operations. Following all issued SHEQ policies, safety instructions, method statements and risk assessments. Maintaining site safety and reporting any SHEQ concerns to your manager or the SHEQ team. Demonstrating and promoting Freedom's AIMED and TLC values. Completing all work to consistently high standards. Maintaining issued vehicles, tools and equipment in good working order. What we're looking for: Skills / qualifications / experience required: Background and experience as a Linesperson. Experience working on dead networks and/or live LV working. IPAF accreditation (training can be provided). Full UK driving licence. NRSWA Operative qualification. Strong awareness of safety and a risk-averse approach. Ability to interact professionally and courteously with members of the public. A team-oriented individual who is enthusiastic, committed and focused on supporting a high-performing operation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give as You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 02, 2026
Full time
Linesman Chargehand BasingstokePermanentCompetitive + Commercial Vehicle + Flexible Benefits Summary Freedom Networks are looking for a Chargehand Linesman to join our team in a field-based position. Working as a key member of an Overhead Line (OHL) team, you will lead and work alongside colleagues on a variety of challenging projects involving the construction, maintenance, and replacement of overhead line networks. This role provides the opportunity to grow your skills, take on responsibility, and develop your career within a supportive and forward-thinking business. Some of the key deliverables in this role will include: Working as a core part of an Overhead Line team to erect poles, change transformers, and undertake a wide range of overhead line activities. Constructing, maintaining and replacing overhead electrical networks up to 33kV. Carrying out all work in accordance with Freedom standards, policies and procedures, as well as customer requirements. Leading by example on site and safely undertaking works as directed. Participating in the risk assessment process before starting work, continually reviewing site conditions and reporting any changes to your supervisor. Working safely at all times in line with Company and statutory safety requirements. Ensuring all work is completed efficiently and in accordance with Company procedures and distribution safety rules. Installing and constructing overhead electricity networks to relevant construction standards and consistently high-quality expectations. Raising any concerns, unsafe acts or conditions to your line manager. Mentoring and supporting the development of other team members. Maintaining and developing your own competence in line with legislative and customer requirements. Contributing as part of a team to ensure the safe, effective and efficient delivery of Freedom's operations. Following all issued SHEQ policies, safety instructions, method statements and risk assessments. Maintaining site safety and reporting any SHEQ concerns to your manager or the SHEQ team. Demonstrating and promoting Freedom's AIMED and TLC values. Completing all work to consistently high standards. Maintaining issued vehicles, tools and equipment in good working order. What we're looking for: Skills / qualifications / experience required: Background and experience as a Linesperson. Experience working on dead networks and/or live LV working. IPAF accreditation (training can be provided). Full UK driving licence. NRSWA Operative qualification. Strong awareness of safety and a risk-averse approach. Ability to interact professionally and courteously with members of the public. A team-oriented individual who is enthusiastic, committed and focused on supporting a high-performing operation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give as You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.