Key Responsibilities Deliver the objectives, focusing on working with the Fleet Customer Care team to train and inspire efficient and effective customer management and the highest standards of communication. Handle direct contacts with key Fleet Account Managers displaying the highest standards of professionalism and customer care while developing strong mutual relationships. Handle direct escalated contacts displaying the highest standards of professionalism and customer care. Ensure all customer enquiries are responded to effectively, balancing Company policies & budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Manage the alignment of Fleet Customer Care to deliver the goal of 'common plumbing' in terms of process across all Stellantis Brands. Ensure management reports are available as required to understand reasons for customer contacts and solutions actioned. Proactively find solutions and actions to reduce reasons for customer contacts. Analyse quality data on Fleet Customer Care provided by the Customer Care Quality Team and coach individual team members whose work performance falls below targets. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care agents in using the results of customer cases to identify non-compliances within the company's policies and procedures and to identify the need for corrective & preventative action to be taken. Build strong working relationships with the Fleet Director, Fleet Managers and internal stakeholders, as well as the Stellantis Field Force and other teams as necessary. About You Automotive industry experience (preferred). Minimum 2 years experience in a similar position. Intermediate computer literacy. Demonstrable BackOffice operations management techniques. Proven experience of managing a team and effective management skills. Good understanding of operational activities of Customer Care Call Centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Experience with Domain of Service systems. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Ability to communicate and express yourself correctly in spoken and written language. Ability to manage conflicts. Be receptive and proactive. Have outstanding communication and analytical skills. Excellent ability to manage a team, motivating and inspiring them. Ability to influence and convince others of your opinion. Ability to remain objective in a high pressure environment. Good project management and problem solving skills. Salary & Benefits £32,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract Permanent / Full Time Working Hours Monday to Friday / 40 hours per week Place of Work Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND Pre-employment Checks Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment The successful candidate will be employed by Calex UK (). Visa Sponsorship Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
May 02, 2026
Full time
Key Responsibilities Deliver the objectives, focusing on working with the Fleet Customer Care team to train and inspire efficient and effective customer management and the highest standards of communication. Handle direct contacts with key Fleet Account Managers displaying the highest standards of professionalism and customer care while developing strong mutual relationships. Handle direct escalated contacts displaying the highest standards of professionalism and customer care. Ensure all customer enquiries are responded to effectively, balancing Company policies & budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Manage the alignment of Fleet Customer Care to deliver the goal of 'common plumbing' in terms of process across all Stellantis Brands. Ensure management reports are available as required to understand reasons for customer contacts and solutions actioned. Proactively find solutions and actions to reduce reasons for customer contacts. Analyse quality data on Fleet Customer Care provided by the Customer Care Quality Team and coach individual team members whose work performance falls below targets. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care agents in using the results of customer cases to identify non-compliances within the company's policies and procedures and to identify the need for corrective & preventative action to be taken. Build strong working relationships with the Fleet Director, Fleet Managers and internal stakeholders, as well as the Stellantis Field Force and other teams as necessary. About You Automotive industry experience (preferred). Minimum 2 years experience in a similar position. Intermediate computer literacy. Demonstrable BackOffice operations management techniques. Proven experience of managing a team and effective management skills. Good understanding of operational activities of Customer Care Call Centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Experience with Domain of Service systems. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Ability to communicate and express yourself correctly in spoken and written language. Ability to manage conflicts. Be receptive and proactive. Have outstanding communication and analytical skills. Excellent ability to manage a team, motivating and inspiring them. Ability to influence and convince others of your opinion. Ability to remain objective in a high pressure environment. Good project management and problem solving skills. Salary & Benefits £32,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract Permanent / Full Time Working Hours Monday to Friday / 40 hours per week Place of Work Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND Pre-employment Checks Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment The successful candidate will be employed by Calex UK (). Visa Sponsorship Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Payroll Officer Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust The closing date is 29 April 2026 This is a key role that will work with and support payroll and pension colleagues in providing an accurate and quality payroll service to the Trust and clients. The role will assist the Payroll Team Leaders in the end-to-end monthly processes and procedures in accordance with policies and best practice. Assist in supporting managers to manage; ensuring they have access to the data required to successfully manage their team/s and provide support and guidance, when required. Please note: Applicants who have previously been advised that they do not meet the requirements for this position should not reapply unless they have since taken clear steps to strengthen their application. Reapplications must include evidence demonstrating how the essential criteria are now met. This vacancy may close early if enough suitable applications are received. We encourage interested candidates to apply promptly to avoid disappointment. Main duties of the job Provide an accurate and timely payroll service including the appointments/transfer of staff in the ESR payroll software system. With a high level of accuracy and attention to detail. Process manual calculations of pay, as required, including correct application of Income Tax, National Insurance, Pension contributions, Statutory Sick Pay, Statutory Maternity Pay, Adoption Leave, Parental Leave, Student Loans, Attachment Orders and other statutory/non statutory deductions and allowances. Work to strict deadlines and re-priorities workstreams when the need arises and in accordance with payroll procedures and Trust Standing Financial Instructions (SFI's). Support the development of service delivery throughout the organisation. Ensure that all adjustments to salaries are correctly approved prior to processing, in line with current policies and procedures. Deal sensitively, often in emotional circumstances regarding any queries relating to salary. Maintain knowledge and understanding of National and local terms and conditions i.e., Agenda for Change, Medical and Dental, Consultants, etc., escalating any areas requiring clarification as required, to support the accurate and timely payment of monthly salaries. Act in accordance with Trust policies and procedures, suggesting any improvements, as and when appropriate. Maintain confidential records, both paper and electronic, for all employees, including National Insurance, Income Tax, Pension, Attachment Orders, and other relevant data in accordance with both Trust and Statutory regulations. Resolve queries on all matters relating to pay and pensions, by telephone, in writing, by email and/or in person. Ensure information held in the payroll system is current, enabling other departments to provide statistical data. Maintain an effective working relationship within the team, across the organisation, and with internal and external stakeholders. About us Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Person Specification Qualifications 5 GCSE's grades A-C including Maths and English or equivalent experience (A/C) NVQ level 4, Certificate in Payroll Management, or equivalent level of experience (A/C) ECDL Public Sector Pensions Administration (QPSPA) qualification (A/C) CIPP Membership (A) Experience Income Tax (PAYE) calculations (A/I) Tax Codes (A/I) National Insurance calculations (A/I) Student Loans (A/I) Statutory Sick and Maternity Payments (A/I) Attachment Orders (A/I) Use of computer applications for reporting writing and complex queries (A/I) NHS Payroll (A/I) E-expense system/s (A/I) Electronic Staff Record (ESR), including Business Intelligence Reporting (A/I) Understanding of NHS Terms and Conditions of Service (A/I) Oracle systems (A/I) Pensions Online (POL) (A/I) Skills Complex manual calculation of gross and net salaries (A/I) High level of attention to detail (A/I) Produce and analyse reports (A/I) Customer service focussed (A/I) Prioritise own workload to ensure deadlines are achieved (A/I) Good communication (A/I) Maintain confidentiality and deal sensitively with information (A/I) Able to analyse, interpret, present, and communicate information to staff at all levels (A/I) Good time management (A/I) Ability to manage multiple tasks and change priorities at short notice (A/I) Work under pressure and ability to concentrate for long periods (A/I) Ability to handle difficult and emotional situations (A/I) Advanced IT e.g., Web ADI, Excel (A/I) Knowledge GDPR (A/I) Electronic Staff Record (ESR) (A/I) NHS Terms and Conditions of Service (A/I) Additional Able to work on own initiative (A/I) Effective team player (A/I) Diplomatic, empathetic and tactful (A/I) Flexible attitude to work (A/I) Ability to travel independently between sites when required (A/I) Electronic Staff Record (ESR) (A/I) Continuous improvement attitude (A/I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust £28,392 to £31,157 a year per annum, pro rata Contract Permanent Working pattern Full-time, Flexible working, Home or remote working
May 02, 2026
Full time
Payroll Officer Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust The closing date is 29 April 2026 This is a key role that will work with and support payroll and pension colleagues in providing an accurate and quality payroll service to the Trust and clients. The role will assist the Payroll Team Leaders in the end-to-end monthly processes and procedures in accordance with policies and best practice. Assist in supporting managers to manage; ensuring they have access to the data required to successfully manage their team/s and provide support and guidance, when required. Please note: Applicants who have previously been advised that they do not meet the requirements for this position should not reapply unless they have since taken clear steps to strengthen their application. Reapplications must include evidence demonstrating how the essential criteria are now met. This vacancy may close early if enough suitable applications are received. We encourage interested candidates to apply promptly to avoid disappointment. Main duties of the job Provide an accurate and timely payroll service including the appointments/transfer of staff in the ESR payroll software system. With a high level of accuracy and attention to detail. Process manual calculations of pay, as required, including correct application of Income Tax, National Insurance, Pension contributions, Statutory Sick Pay, Statutory Maternity Pay, Adoption Leave, Parental Leave, Student Loans, Attachment Orders and other statutory/non statutory deductions and allowances. Work to strict deadlines and re-priorities workstreams when the need arises and in accordance with payroll procedures and Trust Standing Financial Instructions (SFI's). Support the development of service delivery throughout the organisation. Ensure that all adjustments to salaries are correctly approved prior to processing, in line with current policies and procedures. Deal sensitively, often in emotional circumstances regarding any queries relating to salary. Maintain knowledge and understanding of National and local terms and conditions i.e., Agenda for Change, Medical and Dental, Consultants, etc., escalating any areas requiring clarification as required, to support the accurate and timely payment of monthly salaries. Act in accordance with Trust policies and procedures, suggesting any improvements, as and when appropriate. Maintain confidential records, both paper and electronic, for all employees, including National Insurance, Income Tax, Pension, Attachment Orders, and other relevant data in accordance with both Trust and Statutory regulations. Resolve queries on all matters relating to pay and pensions, by telephone, in writing, by email and/or in person. Ensure information held in the payroll system is current, enabling other departments to provide statistical data. Maintain an effective working relationship within the team, across the organisation, and with internal and external stakeholders. About us Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Person Specification Qualifications 5 GCSE's grades A-C including Maths and English or equivalent experience (A/C) NVQ level 4, Certificate in Payroll Management, or equivalent level of experience (A/C) ECDL Public Sector Pensions Administration (QPSPA) qualification (A/C) CIPP Membership (A) Experience Income Tax (PAYE) calculations (A/I) Tax Codes (A/I) National Insurance calculations (A/I) Student Loans (A/I) Statutory Sick and Maternity Payments (A/I) Attachment Orders (A/I) Use of computer applications for reporting writing and complex queries (A/I) NHS Payroll (A/I) E-expense system/s (A/I) Electronic Staff Record (ESR), including Business Intelligence Reporting (A/I) Understanding of NHS Terms and Conditions of Service (A/I) Oracle systems (A/I) Pensions Online (POL) (A/I) Skills Complex manual calculation of gross and net salaries (A/I) High level of attention to detail (A/I) Produce and analyse reports (A/I) Customer service focussed (A/I) Prioritise own workload to ensure deadlines are achieved (A/I) Good communication (A/I) Maintain confidentiality and deal sensitively with information (A/I) Able to analyse, interpret, present, and communicate information to staff at all levels (A/I) Good time management (A/I) Ability to manage multiple tasks and change priorities at short notice (A/I) Work under pressure and ability to concentrate for long periods (A/I) Ability to handle difficult and emotional situations (A/I) Advanced IT e.g., Web ADI, Excel (A/I) Knowledge GDPR (A/I) Electronic Staff Record (ESR) (A/I) NHS Terms and Conditions of Service (A/I) Additional Able to work on own initiative (A/I) Effective team player (A/I) Diplomatic, empathetic and tactful (A/I) Flexible attitude to work (A/I) Ability to travel independently between sites when required (A/I) Electronic Staff Record (ESR) (A/I) Continuous improvement attitude (A/I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust £28,392 to £31,157 a year per annum, pro rata Contract Permanent Working pattern Full-time, Flexible working, Home or remote working
Our client is a global SaaS type company who are now seeking a BI Reporting Analyst based at their impressive UK headquarters in central London. This is a 12 month contract, hybrid, with 3 days a week in their offices. You will be supporting their EMEA business working directly with their sales and marketing teams, Duties Prepare sales reports and dashboards using Salesforce, MS Excel.(Tableau, or Qlikview is considered a plus.) Audit data and reconcile when discrepancies are identified. Automation skills would prove very useful. Help in implementing new features and process enhancements. Liaise with Marketing to manage campaigns and deliver campaign leads to sales. Experience: 5 years of experience with Salesforce administration and strong Excel skills (pivot tables, vlookup, match, index, and complex nested formulas). SQL, Tableau, and Alteryx are highly desirable. Excellent communications and project management skills. Benefits Friendly supportive team Informal dress code Global organisation. Hybrid role.
May 02, 2026
Contractor
Our client is a global SaaS type company who are now seeking a BI Reporting Analyst based at their impressive UK headquarters in central London. This is a 12 month contract, hybrid, with 3 days a week in their offices. You will be supporting their EMEA business working directly with their sales and marketing teams, Duties Prepare sales reports and dashboards using Salesforce, MS Excel.(Tableau, or Qlikview is considered a plus.) Audit data and reconcile when discrepancies are identified. Automation skills would prove very useful. Help in implementing new features and process enhancements. Liaise with Marketing to manage campaigns and deliver campaign leads to sales. Experience: 5 years of experience with Salesforce administration and strong Excel skills (pivot tables, vlookup, match, index, and complex nested formulas). SQL, Tableau, and Alteryx are highly desirable. Excellent communications and project management skills. Benefits Friendly supportive team Informal dress code Global organisation. Hybrid role.
A digital marketing agency is seeking an experienced Digital Marketing Manager to oversee various channels and drive campaign success. Candidates should have over 4 years in digital marketing, particularly in Paid Social, alongside strong project management and data analysis skills. The role offers a collaborative environment with ample learning opportunities and comprehensive benefits including 30 days of paid leave and flexible public holidays.
May 02, 2026
Full time
A digital marketing agency is seeking an experienced Digital Marketing Manager to oversee various channels and drive campaign success. Candidates should have over 4 years in digital marketing, particularly in Paid Social, alongside strong project management and data analysis skills. The role offers a collaborative environment with ample learning opportunities and comprehensive benefits including 30 days of paid leave and flexible public holidays.
Sector: Private Equity-Backed Morgan Mckinley are supporting a PE backed business in their search for a Group Financial Controller, you will be the backbone of the finance function. We are a fast-paced, PE-backed service business where accuracy, speed, and visibility are paramount. You will lead the core finance team and oversee the FP&A function to ensure that our commercial decisions are backed by "one version of the truth." This is a high-visibility role, acting as the right hand to the CFO and ensuring the business is audit-ready, scalable, and operationally excellent. Financial Control & Reporting Consolidation: Lead the month-end close process for the Group, ensuring timely and accurate delivery of management accounts. Service-Sector Metrics: Own the reporting of service-specific KPIs, including WIP (Work in Progress), Revenue Recognition, and Staff Utilization. The "Audit-Ready" Environment: Maintain a robust control framework across the group to satisfy PE-level scrutiny and year-end requirements. Leadership & FP&A Integration Team Leadership: Manage and develop a team of Number , overseeing the transactional and management accounting functions. FP&A Oversight: While managing the "actuals," you will oversee the FP&A lead to ensure that budgeting, rolling forecasts, and variance analyses are integrated with the core ledger. System Optimization: Drive the improvement of financial systems to automate manual reporting and enhance data integrity. Cash & Working Capital Cash Flow Excellence: Manage the group's cash position, with a focus on optimizing the Order-to-Cash (O2C) cycle within a service-based billing environment. Debt Management: Monitor banking covenants and provide necessary reporting to lenders and PE investors. The Candidate Profile Qualified: ACA / ACCA / CIMA with substantial post-qualified experience (likely 5-8 years+). Service Industry Background: Experience in a business where "people are the product" is highly desirable (understanding billable hours, project margins, and contract revenue). PE Experience: You are comfortable with the "weekly/monthly" reporting rhythm required by Private Equity and the focus on EBITDA integrity. Technical Expert: A strong technician who enjoys "getting under the hood" of the accounts to fix processes and improve accuracy. Communication: Ability to distill complex technical accounting into clear, commercial summaries for the CFO and the Board.
May 02, 2026
Full time
Sector: Private Equity-Backed Morgan Mckinley are supporting a PE backed business in their search for a Group Financial Controller, you will be the backbone of the finance function. We are a fast-paced, PE-backed service business where accuracy, speed, and visibility are paramount. You will lead the core finance team and oversee the FP&A function to ensure that our commercial decisions are backed by "one version of the truth." This is a high-visibility role, acting as the right hand to the CFO and ensuring the business is audit-ready, scalable, and operationally excellent. Financial Control & Reporting Consolidation: Lead the month-end close process for the Group, ensuring timely and accurate delivery of management accounts. Service-Sector Metrics: Own the reporting of service-specific KPIs, including WIP (Work in Progress), Revenue Recognition, and Staff Utilization. The "Audit-Ready" Environment: Maintain a robust control framework across the group to satisfy PE-level scrutiny and year-end requirements. Leadership & FP&A Integration Team Leadership: Manage and develop a team of Number , overseeing the transactional and management accounting functions. FP&A Oversight: While managing the "actuals," you will oversee the FP&A lead to ensure that budgeting, rolling forecasts, and variance analyses are integrated with the core ledger. System Optimization: Drive the improvement of financial systems to automate manual reporting and enhance data integrity. Cash & Working Capital Cash Flow Excellence: Manage the group's cash position, with a focus on optimizing the Order-to-Cash (O2C) cycle within a service-based billing environment. Debt Management: Monitor banking covenants and provide necessary reporting to lenders and PE investors. The Candidate Profile Qualified: ACA / ACCA / CIMA with substantial post-qualified experience (likely 5-8 years+). Service Industry Background: Experience in a business where "people are the product" is highly desirable (understanding billable hours, project margins, and contract revenue). PE Experience: You are comfortable with the "weekly/monthly" reporting rhythm required by Private Equity and the focus on EBITDA integrity. Technical Expert: A strong technician who enjoys "getting under the hood" of the accounts to fix processes and improve accuracy. Communication: Ability to distill complex technical accounting into clear, commercial summaries for the CFO and the Board.
SARC Coordinator Location: Local SARC: Swindon SARC, The Gables, Shrivenham Road SN3 4RB Sister SARC: Gloucester SARC, Hope House, Great Western Road, Gloucester, GL1 4NN Will be required to work from an alternative office in Swindon for an interim period Salary: £25,954 (pro rata) per annum rising to £26,364 (pro rata) per annum on successful completion of probation. Hours: 30 hours per week Tuesday to Friday 09:00 - 17:00 Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays (pro rata) Contract: Permanent Deadline for receipt of applications: 2nd June 2026 Expected date for interviews: To be arranged with candidate The Swindon Sexual Assault Referral Centre (SARC) is looking for a part time office based coordinator to support the smooth running of the Service. The post holder will work along side and support the SARC Manager and SARC Team Leader. The SARC Coordinator is the first point of contact on the SARC office phone line for clients and professionals. The successful candidate will be fully trained as a Crisis Worker and will be expected to provide cover on the Crisis Worker rota as required. The SARC Coordinator will be required to support clients at the Gloucester SARC for an interim period while necessary building works are completed at the Swindon SARC. During this period you will be provided with an alternative office location from which to work within Swindon. The post holder will be required to provide Crisis Worker cover during periods of staff absence, such as annual leave or sickness. This may include undertaking Crisis Worker duties during their standard working day (09 00), and where required, providing on-call cover between 07 00 and 17 15. During on-call periods, the post holder will be responsible for managing the telephone and responding to client needs and may be required to attend the SARC outside of standard working hours where an in-person response is required. This will be arranged in line with service need and with reasonable notice wherever possible. The post holder will need to be able to attend the Swindon SARC within 90 minutes of a call out and attend the Gloucester SARC within 2 hours of a call out. The SARC Coordinator will provide accurate and timely reports and data submissions for internal and external reporting purposes. Key responsibilities: Central point of contact for the Manager and Team Leader of the service Day to day co-ordination and delivery of all administration duties Taking calls and liaising with clients and professionals Completing follow up calls Processing cases and referrals on the SARC Client Management System Working to support clients of historic sexual assault or rape Managing emails and all other correspondence Ability to work to tight deadlines Ensuring that the information provided is of the highest quality and that both clients and operational staff needs are met. Support stock control and ordering processes to ensure SARC is appropriately resourced. Will be required to complete forensic cleaning within the SARC (full training and equipment will be provided). Will be required to support with engagement and outreach events with the Swindon SARC team in communities across Wiltshere. To complete regular audits to ensure accuracy and compliance with necessary accreditations. Will attend / complete all training as required, whether in-person or online. Will attend all SARC Team Meetings every third Monday of each month from 17:30 - 19:00 (can be paid at £13.10 p/h or taken back as Time Off In Lieu. Essential requirements: Will need to provide a DNA sample to both the Swindon and Gloucester SARC's for inclusion on the elimination database. English Language and Mathematics GCSE or equivalent grade C or above Demonstrable proficiency in Intermediate IT skills (Microsoft Office) Experience and ability to design, maintain and develop administrative systems and spreadsheets / databases Compassionate and empathetic with an ability to speak to people at a time of crisis Affinity with ethos of the charity (Living in a society free from Sexual Violence) Flexibility and the ability to adapt according to the needs of the service Full / clean Driving Licence and access to their own vehicle with business insurance Added benefits: A comprehensive induction and training programme. A well-being day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological well-being. Health and well-being resources including our staff Well-being Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer. Annual pay review and employer contribution pension scheme. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
May 02, 2026
Full time
SARC Coordinator Location: Local SARC: Swindon SARC, The Gables, Shrivenham Road SN3 4RB Sister SARC: Gloucester SARC, Hope House, Great Western Road, Gloucester, GL1 4NN Will be required to work from an alternative office in Swindon for an interim period Salary: £25,954 (pro rata) per annum rising to £26,364 (pro rata) per annum on successful completion of probation. Hours: 30 hours per week Tuesday to Friday 09:00 - 17:00 Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays (pro rata) Contract: Permanent Deadline for receipt of applications: 2nd June 2026 Expected date for interviews: To be arranged with candidate The Swindon Sexual Assault Referral Centre (SARC) is looking for a part time office based coordinator to support the smooth running of the Service. The post holder will work along side and support the SARC Manager and SARC Team Leader. The SARC Coordinator is the first point of contact on the SARC office phone line for clients and professionals. The successful candidate will be fully trained as a Crisis Worker and will be expected to provide cover on the Crisis Worker rota as required. The SARC Coordinator will be required to support clients at the Gloucester SARC for an interim period while necessary building works are completed at the Swindon SARC. During this period you will be provided with an alternative office location from which to work within Swindon. The post holder will be required to provide Crisis Worker cover during periods of staff absence, such as annual leave or sickness. This may include undertaking Crisis Worker duties during their standard working day (09 00), and where required, providing on-call cover between 07 00 and 17 15. During on-call periods, the post holder will be responsible for managing the telephone and responding to client needs and may be required to attend the SARC outside of standard working hours where an in-person response is required. This will be arranged in line with service need and with reasonable notice wherever possible. The post holder will need to be able to attend the Swindon SARC within 90 minutes of a call out and attend the Gloucester SARC within 2 hours of a call out. The SARC Coordinator will provide accurate and timely reports and data submissions for internal and external reporting purposes. Key responsibilities: Central point of contact for the Manager and Team Leader of the service Day to day co-ordination and delivery of all administration duties Taking calls and liaising with clients and professionals Completing follow up calls Processing cases and referrals on the SARC Client Management System Working to support clients of historic sexual assault or rape Managing emails and all other correspondence Ability to work to tight deadlines Ensuring that the information provided is of the highest quality and that both clients and operational staff needs are met. Support stock control and ordering processes to ensure SARC is appropriately resourced. Will be required to complete forensic cleaning within the SARC (full training and equipment will be provided). Will be required to support with engagement and outreach events with the Swindon SARC team in communities across Wiltshere. To complete regular audits to ensure accuracy and compliance with necessary accreditations. Will attend / complete all training as required, whether in-person or online. Will attend all SARC Team Meetings every third Monday of each month from 17:30 - 19:00 (can be paid at £13.10 p/h or taken back as Time Off In Lieu. Essential requirements: Will need to provide a DNA sample to both the Swindon and Gloucester SARC's for inclusion on the elimination database. English Language and Mathematics GCSE or equivalent grade C or above Demonstrable proficiency in Intermediate IT skills (Microsoft Office) Experience and ability to design, maintain and develop administrative systems and spreadsheets / databases Compassionate and empathetic with an ability to speak to people at a time of crisis Affinity with ethos of the charity (Living in a society free from Sexual Violence) Flexibility and the ability to adapt according to the needs of the service Full / clean Driving Licence and access to their own vehicle with business insurance Added benefits: A comprehensive induction and training programme. A well-being day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological well-being. Health and well-being resources including our staff Well-being Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer. Annual pay review and employer contribution pension scheme. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Finance Business Partner - 1 Day a Week Swansea Are you a qualified accountant with a passion for translating numbers into actionable business insight? Our client, a leading professional services firm, is looking for a Finance Business Partner to join their team on a flexible, one-day-per-week basis in Swansea . What You'll Be Doing: Leading the firm-wide budgeting and forecasting process. Acting as a trusted business partner to legal teams, providing insight on performance, profitability, and growth. Analysing key metrics including utilisation, recovery rates, WIP, and matter profitability. Translating financial data into clear, actionable insight for senior stakeholders. Challenging assumptions and identifying opportunities to improve performance and efficiency. Supporting pricing decisions and bonus scheme calculations. Overseeing the production of accurate and timely management accounts. Leading the statutory audit process and being the key contact for auditors. Ensuring strong financial controls, compliance, and audit readiness. Driving better alignment between finance and the wider business. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent) with 2-3+ years post-qualification experience. Experience in professional services, ideally with exposure to billing and revenue recognition. Strong commercial awareness and experience working closely with senior stakeholders. Proven ability to influence, challenge, and add value beyond reporting. Expertise in budgeting, forecasting, and financial planning. Strong understanding of financial controls, compliance, and audit processes. Advanced Excel and analytical capabilities. Experience in audit leadership or ownership. Track record of improving processes and introducing more efficient ways of working. Why Join? This is an exciting opportunity to make a real impact on business performance while enjoying flexible, part-time working arrangements. You'll be part of a supportive team that values insight, collaboration, and professional growth. Location: Swansea (1 day per week on-site) If you're ready to bring your expertise to a dynamic team and drive meaningful financial insight, we want to hear from you!
May 02, 2026
Full time
Finance Business Partner - 1 Day a Week Swansea Are you a qualified accountant with a passion for translating numbers into actionable business insight? Our client, a leading professional services firm, is looking for a Finance Business Partner to join their team on a flexible, one-day-per-week basis in Swansea . What You'll Be Doing: Leading the firm-wide budgeting and forecasting process. Acting as a trusted business partner to legal teams, providing insight on performance, profitability, and growth. Analysing key metrics including utilisation, recovery rates, WIP, and matter profitability. Translating financial data into clear, actionable insight for senior stakeholders. Challenging assumptions and identifying opportunities to improve performance and efficiency. Supporting pricing decisions and bonus scheme calculations. Overseeing the production of accurate and timely management accounts. Leading the statutory audit process and being the key contact for auditors. Ensuring strong financial controls, compliance, and audit readiness. Driving better alignment between finance and the wider business. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent) with 2-3+ years post-qualification experience. Experience in professional services, ideally with exposure to billing and revenue recognition. Strong commercial awareness and experience working closely with senior stakeholders. Proven ability to influence, challenge, and add value beyond reporting. Expertise in budgeting, forecasting, and financial planning. Strong understanding of financial controls, compliance, and audit processes. Advanced Excel and analytical capabilities. Experience in audit leadership or ownership. Track record of improving processes and introducing more efficient ways of working. Why Join? This is an exciting opportunity to make a real impact on business performance while enjoying flexible, part-time working arrangements. You'll be part of a supportive team that values insight, collaboration, and professional growth. Location: Swansea (1 day per week on-site) If you're ready to bring your expertise to a dynamic team and drive meaningful financial insight, we want to hear from you!
Gleeson Recruitment Group
Leicester, Leicestershire
Commercial Property Solicitor (NQ - 5 PQE) Location: Leicester (Hybrid Working) Salary: From £45,000 (NQ) + DOE Firm: Leading Legal 500 Regional Law Firm A well-recognised Legal 500 law firm with a strong and growing presence across the East Midlands is seeking a Commercial Property Solicitor (NQ - 5 PQE) to join its expanding Leicester office. This is an excellent opportunity to join a highly regarded commercial property team handling high-quality, varied work for an established client base including developers, investors, SMEs, and regional businesses. The firm is experiencing sustained growth and offers a supportive, collaborative environment with clear progression opportunities and flexible hybrid working. The Role You will handle a broad spectrum of commercial property matters, including: Buying and selling commercial property Commercial property leases (landlord & tenant) Land acquisitions and plot sales Sale and purchase of land Property development work General portfolio management for commercial clients This is a varied role offering exposure to high-quality transactions and the opportunity to build strong client relationships. Candidate Requirements Qualified Solicitor (NQ - 5 years PQE) Experience in commercial property matters (during training contract or post-qualified) Strong technical ability and commercial awareness Excellent client care and communication skills Ability to manage a varied caseload with appropriate supervision What's on Offer Starting salary from £45,000 for NQ, with competitive increases DOE Hybrid working structure High-quality Legal 500 recognised work Clear progression opportunities Supportive and collaborative team environment Growing regional firm with strong reputation This is a fantastic opportunity for a Commercial Property Solicitor looking to join a progressive, well-established firm with strong growth plans across the East Midlands. For a confidential discussion or to apply, please get in touch. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 02, 2026
Full time
Commercial Property Solicitor (NQ - 5 PQE) Location: Leicester (Hybrid Working) Salary: From £45,000 (NQ) + DOE Firm: Leading Legal 500 Regional Law Firm A well-recognised Legal 500 law firm with a strong and growing presence across the East Midlands is seeking a Commercial Property Solicitor (NQ - 5 PQE) to join its expanding Leicester office. This is an excellent opportunity to join a highly regarded commercial property team handling high-quality, varied work for an established client base including developers, investors, SMEs, and regional businesses. The firm is experiencing sustained growth and offers a supportive, collaborative environment with clear progression opportunities and flexible hybrid working. The Role You will handle a broad spectrum of commercial property matters, including: Buying and selling commercial property Commercial property leases (landlord & tenant) Land acquisitions and plot sales Sale and purchase of land Property development work General portfolio management for commercial clients This is a varied role offering exposure to high-quality transactions and the opportunity to build strong client relationships. Candidate Requirements Qualified Solicitor (NQ - 5 years PQE) Experience in commercial property matters (during training contract or post-qualified) Strong technical ability and commercial awareness Excellent client care and communication skills Ability to manage a varied caseload with appropriate supervision What's on Offer Starting salary from £45,000 for NQ, with competitive increases DOE Hybrid working structure High-quality Legal 500 recognised work Clear progression opportunities Supportive and collaborative team environment Growing regional firm with strong reputation This is a fantastic opportunity for a Commercial Property Solicitor looking to join a progressive, well-established firm with strong growth plans across the East Midlands. For a confidential discussion or to apply, please get in touch. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sales Manager Burton on Trent 53,000 - 55,000 DOE, Plus Company Car & Bonus We are seeking an experienced and commercially driven Sales Manager to join a dynamic and fast-paced sales team. Reporting directly to the Sales Director, you will play a key role in managing and developing relationships with customers, ensuring high levels of service, performance, and customer satisfaction. This is a highly visible, customer-facing role requiring strong commercial awareness, resilience, and the ability to operate effectively under pressure. Description of the role: Manage and maintain key customer relationships, ensuring strong commercial outcomes. Oversee market coverage tools and ensure data accuracy and reporting effectiveness. Take ownership of CRM processes, including data management and reporting Collaborate cross-functionally with R&D and Quality teams to meet customer requirements and timelines. Support audit processes (including IATF and external audits) Monitor and manage customer satisfaction, including dispute resolution. Analyse new product quotations and support commercial decision-making. Manage stock availability and participate in internal planning meetings. Attend and contribute to customer meetings, including commercial and engineering discussions. Maintain and report on market share data. Support product updates in line with regulatory or legislative changes Deliver a consultative approach to strengthen customer relationships and commercial performance. Lead sales negotiations and provide accurate, timely information to customers. Gather and utilise customer insights to inform business strategy. About you: Proven experience in a customer-facing role within a large commercial environment Background in the automotive or tyre industry is essential. Strong understanding of sales processes and market analysis Excellent communication, presentation, and negotiation skills Strong financial and commercial acumen (e.g. P&L, margins) Highly analytical with the ability to interpret data and trends. Self-motivated with strong organisational skills Resilient, adaptable, and solution-focused Able to build and maintain strong internal and external relationships. Proficient in IT systems, particularly Excel and CRM tools Full UK driving licence Willingness to travel and stay overnight when required. If you thrive in a fast-paced, customer-facing environment and want to take ownership of key relationships, this could be the perfect opportunity for you!
May 02, 2026
Full time
Sales Manager Burton on Trent 53,000 - 55,000 DOE, Plus Company Car & Bonus We are seeking an experienced and commercially driven Sales Manager to join a dynamic and fast-paced sales team. Reporting directly to the Sales Director, you will play a key role in managing and developing relationships with customers, ensuring high levels of service, performance, and customer satisfaction. This is a highly visible, customer-facing role requiring strong commercial awareness, resilience, and the ability to operate effectively under pressure. Description of the role: Manage and maintain key customer relationships, ensuring strong commercial outcomes. Oversee market coverage tools and ensure data accuracy and reporting effectiveness. Take ownership of CRM processes, including data management and reporting Collaborate cross-functionally with R&D and Quality teams to meet customer requirements and timelines. Support audit processes (including IATF and external audits) Monitor and manage customer satisfaction, including dispute resolution. Analyse new product quotations and support commercial decision-making. Manage stock availability and participate in internal planning meetings. Attend and contribute to customer meetings, including commercial and engineering discussions. Maintain and report on market share data. Support product updates in line with regulatory or legislative changes Deliver a consultative approach to strengthen customer relationships and commercial performance. Lead sales negotiations and provide accurate, timely information to customers. Gather and utilise customer insights to inform business strategy. About you: Proven experience in a customer-facing role within a large commercial environment Background in the automotive or tyre industry is essential. Strong understanding of sales processes and market analysis Excellent communication, presentation, and negotiation skills Strong financial and commercial acumen (e.g. P&L, margins) Highly analytical with the ability to interpret data and trends. Self-motivated with strong organisational skills Resilient, adaptable, and solution-focused Able to build and maintain strong internal and external relationships. Proficient in IT systems, particularly Excel and CRM tools Full UK driving licence Willingness to travel and stay overnight when required. If you thrive in a fast-paced, customer-facing environment and want to take ownership of key relationships, this could be the perfect opportunity for you!
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Role: Technical Contract Manager (Critical Services) Contract: Permanent Location: Central London Salary: £68,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a critical services environment within a high-profile Central London estate. This is a key leadership role, focused on delivering operational excellence across critical infrastructure. The Technical Contract Manager will play a pivotal role in ensuring service stability, compliance, and client satisfaction within a technically complex environment. The Role Full ownership of contract performance, leading engineering teams and ensuring all operational, financial, and compliance objectives are met. This is a client-facing position requiring strong leadership, technical expertise, and commercial awareness. Key responsibilities include: Full responsibility for contract delivery and performance Managing financials including P&L, WIP, and cost control Ensuring compliance with H&S and statutory regulations Overseeing PPM delivery in line with industry standards (SFG20) Leading and developing engineering teams Managing risk, incidents, and escalation procedures Building strong client relationships and attending review meetings Identifying and delivering additional works opportunities About You We are looking for a strong Technical Contract Manager with experience in critical environments. You will have: Experience managing Hard FM contracts within critical environments (e.g. data centres, banking) Mechanical or Electrical qualifications (HNC / NVQ Level 3 or equivalent) Strong commercial and financial management experience Proven leadership and team management skills Experience using CAFM systems Why Apply Work within a high-profile, technically complex environment Key role within a major contract Strong career progression opportunities To apply, please send your CV to (url removed)
May 02, 2026
Full time
Role: Technical Contract Manager (Critical Services) Contract: Permanent Location: Central London Salary: £68,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a critical services environment within a high-profile Central London estate. This is a key leadership role, focused on delivering operational excellence across critical infrastructure. The Technical Contract Manager will play a pivotal role in ensuring service stability, compliance, and client satisfaction within a technically complex environment. The Role Full ownership of contract performance, leading engineering teams and ensuring all operational, financial, and compliance objectives are met. This is a client-facing position requiring strong leadership, technical expertise, and commercial awareness. Key responsibilities include: Full responsibility for contract delivery and performance Managing financials including P&L, WIP, and cost control Ensuring compliance with H&S and statutory regulations Overseeing PPM delivery in line with industry standards (SFG20) Leading and developing engineering teams Managing risk, incidents, and escalation procedures Building strong client relationships and attending review meetings Identifying and delivering additional works opportunities About You We are looking for a strong Technical Contract Manager with experience in critical environments. You will have: Experience managing Hard FM contracts within critical environments (e.g. data centres, banking) Mechanical or Electrical qualifications (HNC / NVQ Level 3 or equivalent) Strong commercial and financial management experience Proven leadership and team management skills Experience using CAFM systems Why Apply Work within a high-profile, technically complex environment Key role within a major contract Strong career progression opportunities To apply, please send your CV to (url removed)
Barker Ross is currently recruiting on behalf of our client based in Waddingham, North Lincolnshire. The company is a modern pig breeder and grower, who have an exciting and rare opportunity for an experienced Finishing Farms Manager to join their 750 sow farm. This is a permanent opportunity, offering an annual salary of 40,000 along with a 3 bedroom property, company vehicle, company mobile phone and laptop and 29 days annual leave (including bank holidays). There are also opportunities for in house and industry training funded by the company along with a full staff benefits package, including company discounts, healthcare scheme and life assurance policy. You will also be entered into the company workplace pension scheme. We are looking for a highly motivated individual with practical pig experience to oversee the finishing operations, maintain high standards and drive performance. This is a hands on management role, working alongside the finishing stockmen and third party B&B growers. Duties of the role will include:- Overall responsibility for the health and welfare of pigs Ensuring compliance in health and safety, with company and legal safety standards Animal health and welfare, stock checks, reporting on KPI's for pig health, working with vet team to train and implement health and treatment plans Selection and loading of finished pigs in line with processor contract specifications, liaising with third party farms and livestock hauliers. Planning and agreeing weekly pig movements Record keeping batch performance data and stock counts Ensuring finishing units are compliant with Red Tractor requirements Ordering feed for all grow out sites in line with feed programme and weight of pigs Supervision of finishing team, weekly work planning and supporting training and development The role would be suited to someone currently working as a lead stockperson, a fieldsman or farm manager. Livestock experience is essential, along with a full UK driving licence. Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 02, 2026
Full time
Barker Ross is currently recruiting on behalf of our client based in Waddingham, North Lincolnshire. The company is a modern pig breeder and grower, who have an exciting and rare opportunity for an experienced Finishing Farms Manager to join their 750 sow farm. This is a permanent opportunity, offering an annual salary of 40,000 along with a 3 bedroom property, company vehicle, company mobile phone and laptop and 29 days annual leave (including bank holidays). There are also opportunities for in house and industry training funded by the company along with a full staff benefits package, including company discounts, healthcare scheme and life assurance policy. You will also be entered into the company workplace pension scheme. We are looking for a highly motivated individual with practical pig experience to oversee the finishing operations, maintain high standards and drive performance. This is a hands on management role, working alongside the finishing stockmen and third party B&B growers. Duties of the role will include:- Overall responsibility for the health and welfare of pigs Ensuring compliance in health and safety, with company and legal safety standards Animal health and welfare, stock checks, reporting on KPI's for pig health, working with vet team to train and implement health and treatment plans Selection and loading of finished pigs in line with processor contract specifications, liaising with third party farms and livestock hauliers. Planning and agreeing weekly pig movements Record keeping batch performance data and stock counts Ensuring finishing units are compliant with Red Tractor requirements Ordering feed for all grow out sites in line with feed programme and weight of pigs Supervision of finishing team, weekly work planning and supporting training and development The role would be suited to someone currently working as a lead stockperson, a fieldsman or farm manager. Livestock experience is essential, along with a full UK driving licence. Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Deerfoot Recruitment Solutions Limited
City, London
Lead Technology Business Management (TBM) Strategy & Operating Model (VP) Salary: Up to 100,000 + Benefits + Bonus Location: London - Hybrid (3 days per week in office) Deerfoot Recruitment has been a trusted talent partner to this prestigious global banking institution for over 15 years. We have been specifically commissioned to identify a high-calibre TBM Lead (VP) to spearhead a critical transformation within their technology function. This is a rare opportunity to move beyond technical tool administration and step into a strategic leadership position. Our client is looking for a TBM practitioner who can design, build, and roll out a comprehensive TBM Operating Model from the ground up to support a major, multi-year business transformation. The Impact You'll Make Operating Model Architect: Take immediate ownership of designing the TBM Operating Model. This involves defining the strategy, securing support from the CIO and CFO, and overseeing the staged rollout. Strategic Leadership: Act as the primary TBM thought leader for the bank, providing a clear vision for how cost transparency and service mapping empower data-driven investment decisions. Executive Influence: Serve as the "bridge" between Technology and Finance, articulating complex financial and technical trade-offs to senior leadership and business line heads. Team & Resource Governance: Mentor a local junior analyst and provide strategic direction to an outsourced team responsible for day-to-day tool operations. Business-Facing Analysis: Shift the focus from simple infrastructure unit costs to sophisticated, business-application-facing service models (Run, Grow, and Transform). What You'll Bring Proven Model Design: A track record of successfully designing and implementing TBM operating models within large-scale, complex enterprises. Banking Pedigree: Significant experience within a regulated banking environment (ideally in a permanent capacity) is highly desirable. TBM Thought Leadership: Deep expertise in TBM Council standards and the FinOps Foundation framework; you are an active participant in these professional communities. Strategic Breadth: The ability to balance technical infrastructure knowledge with financial FP&A fluency without being overly focused on one side of the spectrum. Tool Agnostic Mindset: While proficiency in TBM tools (e.g. Apptio, Magic Orange) is assumed, you view these platforms as enablers rather than the core of your expertise. The Mandate Our client is at a pivotal moment in their transformation journey. They require a visionary leader-someone looking to own a roadmap and build a world-class strategy. If you are a TBM specialist who excels at executive communication and operating model design, this is the most strategic mandate currently available in the London market. To Apply: As a long-standing partner to this bank, Deerfoot Recruitment has a deep understanding of the team culture and the specific expectations of the hiring manager. Please submit your CV for a confidential discussion. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2026
Full time
Lead Technology Business Management (TBM) Strategy & Operating Model (VP) Salary: Up to 100,000 + Benefits + Bonus Location: London - Hybrid (3 days per week in office) Deerfoot Recruitment has been a trusted talent partner to this prestigious global banking institution for over 15 years. We have been specifically commissioned to identify a high-calibre TBM Lead (VP) to spearhead a critical transformation within their technology function. This is a rare opportunity to move beyond technical tool administration and step into a strategic leadership position. Our client is looking for a TBM practitioner who can design, build, and roll out a comprehensive TBM Operating Model from the ground up to support a major, multi-year business transformation. The Impact You'll Make Operating Model Architect: Take immediate ownership of designing the TBM Operating Model. This involves defining the strategy, securing support from the CIO and CFO, and overseeing the staged rollout. Strategic Leadership: Act as the primary TBM thought leader for the bank, providing a clear vision for how cost transparency and service mapping empower data-driven investment decisions. Executive Influence: Serve as the "bridge" between Technology and Finance, articulating complex financial and technical trade-offs to senior leadership and business line heads. Team & Resource Governance: Mentor a local junior analyst and provide strategic direction to an outsourced team responsible for day-to-day tool operations. Business-Facing Analysis: Shift the focus from simple infrastructure unit costs to sophisticated, business-application-facing service models (Run, Grow, and Transform). What You'll Bring Proven Model Design: A track record of successfully designing and implementing TBM operating models within large-scale, complex enterprises. Banking Pedigree: Significant experience within a regulated banking environment (ideally in a permanent capacity) is highly desirable. TBM Thought Leadership: Deep expertise in TBM Council standards and the FinOps Foundation framework; you are an active participant in these professional communities. Strategic Breadth: The ability to balance technical infrastructure knowledge with financial FP&A fluency without being overly focused on one side of the spectrum. Tool Agnostic Mindset: While proficiency in TBM tools (e.g. Apptio, Magic Orange) is assumed, you view these platforms as enablers rather than the core of your expertise. The Mandate Our client is at a pivotal moment in their transformation journey. They require a visionary leader-someone looking to own a roadmap and build a world-class strategy. If you are a TBM specialist who excels at executive communication and operating model design, this is the most strategic mandate currently available in the London market. To Apply: As a long-standing partner to this bank, Deerfoot Recruitment has a deep understanding of the team culture and the specific expectations of the hiring manager. Please submit your CV for a confidential discussion. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Solutions Architect - London Job Title: Solutions Architect Salary: Paying up to 85,000 per annum Location: Wembley London - 5 days on-site Are you a hands-on technical leader with a passion for creating innovative technology solutions? Our client, a well-established and diversified multinational organisation, is seeking a Solutions Architect to join their team. Skills Experience: Solution Architecture with a clear focus on E-commerce platforms or API/Middleware ecosystems. Technical Stack: Expert-level knowledge of Node.js, Java (Spring Boot), and PostgreSQL - able to read and critique vendor code, not just high-level diagrams. Integration Expert: Deep proficiency in API management patterns, Webhook integrations, and Event-Driven Architecture using Kafka or Azure Event Hubs. Legacy-to-Cloud: Demonstrable experience migrating legacy monolithic systems into containerised microservices architectures. Tooling: Proficient in Visio or LucidChart for architectural modelling; disciplined in Confluence for documentation practices. Duties Blueprint Delivery: Develop high-quality High-Level Designs (HLDs) and Low-Level Designs (LLDs) for DTS, EPOS, and other strategic workstreams - to a standard that external vendors are contractually required to match. Vendor Governance: Conduct structured audits of vendor-submitted code and architecture. Enforce 'Stable-by-Design' framework, ensuring external deliverables meet internal quality, security, and scalability thresholds. Data Integration Leadership: Orchestrate complex data mapping between legacy IBM iSeries (DB2/RPG) systems and modern API middleware - a technically demanding challenge requiring deep integration expertise. Systemic Remediation: Lead deep-dive investigations into recurring platform failures error surges, latency anomalies, and data inconsistencies - and deliver long-term structural remediation, not tactical patches. Technical Documentation: Maintain high-quality architecture documentation in Confluence, ensuring designs are versioned, accessible, and transferable to operational teams.
May 02, 2026
Full time
Solutions Architect - London Job Title: Solutions Architect Salary: Paying up to 85,000 per annum Location: Wembley London - 5 days on-site Are you a hands-on technical leader with a passion for creating innovative technology solutions? Our client, a well-established and diversified multinational organisation, is seeking a Solutions Architect to join their team. Skills Experience: Solution Architecture with a clear focus on E-commerce platforms or API/Middleware ecosystems. Technical Stack: Expert-level knowledge of Node.js, Java (Spring Boot), and PostgreSQL - able to read and critique vendor code, not just high-level diagrams. Integration Expert: Deep proficiency in API management patterns, Webhook integrations, and Event-Driven Architecture using Kafka or Azure Event Hubs. Legacy-to-Cloud: Demonstrable experience migrating legacy monolithic systems into containerised microservices architectures. Tooling: Proficient in Visio or LucidChart for architectural modelling; disciplined in Confluence for documentation practices. Duties Blueprint Delivery: Develop high-quality High-Level Designs (HLDs) and Low-Level Designs (LLDs) for DTS, EPOS, and other strategic workstreams - to a standard that external vendors are contractually required to match. Vendor Governance: Conduct structured audits of vendor-submitted code and architecture. Enforce 'Stable-by-Design' framework, ensuring external deliverables meet internal quality, security, and scalability thresholds. Data Integration Leadership: Orchestrate complex data mapping between legacy IBM iSeries (DB2/RPG) systems and modern API middleware - a technically demanding challenge requiring deep integration expertise. Systemic Remediation: Lead deep-dive investigations into recurring platform failures error surges, latency anomalies, and data inconsistencies - and deliver long-term structural remediation, not tactical patches. Technical Documentation: Maintain high-quality architecture documentation in Confluence, ensuring designs are versioned, accessible, and transferable to operational teams.
Join us at Smartbox as a Senior Electronics Engineer! Are you a passionate Senior Electronics Engineer looking to make a real impact by giving a voice to those without speech Smartbox is seeking a dedicated individual to help enhance the lives of people with disabilities. Your Impact: Technical Delivery and Leadership: Lead complex, multi disciplinary electronics projects, balancing scope, time, cost, quality and risk while supporting informed trade off decisions and coordinating contributors as needed. System Architecture and Lifecycle: Define and maintain robust, portable electronic platforms and subsystems with long-term lifecycle focus. Subsystem Ownership: Own the strategy, architecture and lifecycle of key subsystems, including audio / acoustics, embedded controllers, thermal solutions, HMIs, infrared and sensor systems. Electronics and PCB Design: Deliver end to end circuit design, schematic capture and analysis. Guide and review PCB layouts to ensure signal integrity, EMC, reliability and manufacturability. Firmware Collaboration: Contribute hands on to embedded firmware development and code reviews alongside Firmware Engineers, ensuring designs are robust, testable and maintainable. Test, Verification and Validation: Champion testable design and automated testing, supporting CI where appropriate. Lead verification and validation activities through lab testing, user trials and real world use. Quality and Compliance: Act as a subject matter expert for medical electrical safety and EMC standards (IEC (phone number removed) / (phone number removed) 2). Own timely investigation and resolution of quality issues. Risk Management: Perform DFMEAs and risk assessments in line with ISO 14971, implementing controls and providing verification evidence. Manufacturing Handover: Create accurate, version controlled BOMs and manufacturing data packs. Support production, service and repair teams with training and clear quality measures. Suppliers and Stakeholders: Build strong supplier partnerships and collaborate closely with Quality, Production, Eye Tracking and Repairs to improve reliability, serviceability and cost. Technology Strategy and Mentoring: Contribute to technology scouting and feasibility studies. Mentor Engineers and support a positive, high performing engineering culture. Essential Qualifications / Skills / Experience: Collaborative team player: Values team success, supports colleagues across disciplines and contributes actively to shared goals. Broad hardware subsystem expertise: Experience across audio / acoustics, embedded controllers, thermal solutions, HMIs, infrared, sensors and hardware / firmware interfaces. Proactive, practical mindset: Comfortable taking initiative, navigating ambiguity and driving work forward in a fast moving environment. Clear communicator: Able to explain complex technical topics clearly and concisely to both technical and non technical audiences. Accessibility or AAC experience: Familiarity with user needs, environments and constraints within AAC or related assistive technology domains. Strong documentation discipline: Produces clear design documentation, maintains accurate version controlled BOMs, and contributes effectively to design and code reviews. Deep electronics expertise: Strong foundations in digital, analogue and power electronics, making sound architecture and component trade offs. Circuit, PCB and firmware capability: Experienced in schematic capture, DFM / DFA principles, PCB layout review, and embedded C / C++ firmware development using Zephyr RTOS (e.g. Nordic, STM32). Test, compliance and risk focus: Designs for testability, supports automated testing and CI, understands IEC 60601 standards, and applies DFMEA and ISO 14971 risk management. Supplier and manufacturing collaboration: Works effectively with suppliers and manufacturing partners, resolving issues quickly and incorporating feedback into designs. About Smartbox Smartbox is at the forefront of assistive communication technology, creating products used worldwide by people with diverse needs. Our values passionate, caring, empowering, achieving together, and enabling change shape everything we do. Our Culture, Sustainability and Inclusion We believe everyone deserves a voice. We foster a collaborative, inclusive workplace and prioritise sustainability through responsible product and process design. We re proud to be a Disability Confident Employer and Founding Partner of Purple Tuesday, offering barrier free recruitment and workplace adjustments. Rewards and Benefits Discover a world of rewards and benefits tailored to your wellbeing at Smartbox. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days. Ready to Make a Difference Join us at Smartbox and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives. Agencies Please respect that at this current time, we wish to try to recruit directly from the market rather than engage support from an agency.
May 02, 2026
Full time
Join us at Smartbox as a Senior Electronics Engineer! Are you a passionate Senior Electronics Engineer looking to make a real impact by giving a voice to those without speech Smartbox is seeking a dedicated individual to help enhance the lives of people with disabilities. Your Impact: Technical Delivery and Leadership: Lead complex, multi disciplinary electronics projects, balancing scope, time, cost, quality and risk while supporting informed trade off decisions and coordinating contributors as needed. System Architecture and Lifecycle: Define and maintain robust, portable electronic platforms and subsystems with long-term lifecycle focus. Subsystem Ownership: Own the strategy, architecture and lifecycle of key subsystems, including audio / acoustics, embedded controllers, thermal solutions, HMIs, infrared and sensor systems. Electronics and PCB Design: Deliver end to end circuit design, schematic capture and analysis. Guide and review PCB layouts to ensure signal integrity, EMC, reliability and manufacturability. Firmware Collaboration: Contribute hands on to embedded firmware development and code reviews alongside Firmware Engineers, ensuring designs are robust, testable and maintainable. Test, Verification and Validation: Champion testable design and automated testing, supporting CI where appropriate. Lead verification and validation activities through lab testing, user trials and real world use. Quality and Compliance: Act as a subject matter expert for medical electrical safety and EMC standards (IEC (phone number removed) / (phone number removed) 2). Own timely investigation and resolution of quality issues. Risk Management: Perform DFMEAs and risk assessments in line with ISO 14971, implementing controls and providing verification evidence. Manufacturing Handover: Create accurate, version controlled BOMs and manufacturing data packs. Support production, service and repair teams with training and clear quality measures. Suppliers and Stakeholders: Build strong supplier partnerships and collaborate closely with Quality, Production, Eye Tracking and Repairs to improve reliability, serviceability and cost. Technology Strategy and Mentoring: Contribute to technology scouting and feasibility studies. Mentor Engineers and support a positive, high performing engineering culture. Essential Qualifications / Skills / Experience: Collaborative team player: Values team success, supports colleagues across disciplines and contributes actively to shared goals. Broad hardware subsystem expertise: Experience across audio / acoustics, embedded controllers, thermal solutions, HMIs, infrared, sensors and hardware / firmware interfaces. Proactive, practical mindset: Comfortable taking initiative, navigating ambiguity and driving work forward in a fast moving environment. Clear communicator: Able to explain complex technical topics clearly and concisely to both technical and non technical audiences. Accessibility or AAC experience: Familiarity with user needs, environments and constraints within AAC or related assistive technology domains. Strong documentation discipline: Produces clear design documentation, maintains accurate version controlled BOMs, and contributes effectively to design and code reviews. Deep electronics expertise: Strong foundations in digital, analogue and power electronics, making sound architecture and component trade offs. Circuit, PCB and firmware capability: Experienced in schematic capture, DFM / DFA principles, PCB layout review, and embedded C / C++ firmware development using Zephyr RTOS (e.g. Nordic, STM32). Test, compliance and risk focus: Designs for testability, supports automated testing and CI, understands IEC 60601 standards, and applies DFMEA and ISO 14971 risk management. Supplier and manufacturing collaboration: Works effectively with suppliers and manufacturing partners, resolving issues quickly and incorporating feedback into designs. About Smartbox Smartbox is at the forefront of assistive communication technology, creating products used worldwide by people with diverse needs. Our values passionate, caring, empowering, achieving together, and enabling change shape everything we do. Our Culture, Sustainability and Inclusion We believe everyone deserves a voice. We foster a collaborative, inclusive workplace and prioritise sustainability through responsible product and process design. We re proud to be a Disability Confident Employer and Founding Partner of Purple Tuesday, offering barrier free recruitment and workplace adjustments. Rewards and Benefits Discover a world of rewards and benefits tailored to your wellbeing at Smartbox. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days. Ready to Make a Difference Join us at Smartbox and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives. Agencies Please respect that at this current time, we wish to try to recruit directly from the market rather than engage support from an agency.
Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development. About the Organisation This is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals. The organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM). The Role - Digital Channels Manager The Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager. Salary and contract: 45,000 per annum Permanent and full time. 2 days per week in the office in Central London. Main responsibilities Website management and development, including user journeys, performance, security and compliance Managing the CMS (currently Umbraco), including workflows, access, training and content quality Managing relationships with external web and CRM development partners Developing and delivering an SEO strategy, overseeing the Digital Executive and Content Editor Monitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BI Supporting paid media activity in collaboration with the Campaigns Manager Devising and supporting delivery of the social media plan, including video and podcast content Managing two direct reports What you need Experience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership database Experience working with Umbraco or a comparable CMS at an administrative level Familiarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRM Good working knowledge of GA4 and Google Tag Manager A sound understanding of SEO Experience managing a small team If you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
May 02, 2026
Full time
Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development. About the Organisation This is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals. The organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM). The Role - Digital Channels Manager The Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager. Salary and contract: 45,000 per annum Permanent and full time. 2 days per week in the office in Central London. Main responsibilities Website management and development, including user journeys, performance, security and compliance Managing the CMS (currently Umbraco), including workflows, access, training and content quality Managing relationships with external web and CRM development partners Developing and delivering an SEO strategy, overseeing the Digital Executive and Content Editor Monitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BI Supporting paid media activity in collaboration with the Campaigns Manager Devising and supporting delivery of the social media plan, including video and podcast content Managing two direct reports What you need Experience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership database Experience working with Umbraco or a comparable CMS at an administrative level Familiarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRM Good working knowledge of GA4 and Google Tag Manager A sound understanding of SEO Experience managing a small team If you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
We build brands that make life brighter. In a noisy, online-first world, we do something different. We work with brands shaping how people actually live - in the real world. From Third Space health clubs to Peligoni s Greek escape, to Club Condor, a new tour-level golf club launching in 2027. Travel, leisure, hospitality, experiences - the good stuff. And the work works. Four DBA effectiveness awards (including the Grand Prix in 2021) prove it delivers real impact. Now we re on a mission to double the business over the next three years and we want the right person with us for the journey. Not just anyone. Someone who can grow accounts, spot opportunities early, support brilliant delivery, and turn conversations into long-term partnerships. Someone who wants to build something - not just fill a role. If that sounds like you, let s talk. The Role at a Glance: Client Director - Growth Clerkenwell, London, Hybrid (3 days in studio) £65,000 - £70,000 Reporting to: Without Founders Company: Without is a strategic branding agency for tomorrow s lifestyles Pedigree: Founded 2006 - Multi Award Winning Culture: intelligence, entrepreneurialism and kindness Clients include: Wahaca, Rosa s Thai, Kelly Loves, Peligoni, Sleepover, BAM, The Wolseley Your expertise: Proven track record of growing accounts in a creative / branding agency of c.10-30 people. Experience of working in a big impact, small entrepreneurial team. Why we re here. Without is a strategic branding agency , building tomorrow s lifestyle brands. Founded on the belief that when a brand is a part of people s lives, it should make life brighter, healthier and more rewarding, Without drives strategic and creative excellence in its clients businesses and the brand experience these clients give their customers. Numerous design effectiveness awards are testament to the exceptional outcomes delivered through Without s work. Strategic insight integrates with a creative approach that prizes clarity, originality and human intelligence. Without are thought partners for clients, building trust by delivering results, driving client delight and retention. Steady agency growth is underpinned by a very capable and forward-looking team, who enjoy delivering brilliant results for clients. Our belief: 1. Without preconceptions: our team must challenge the accepted. 2. Without ego: we accept & give criticism generously, for the good of the project/results. 3. Without limits: we go beyond what's expected and imagine new ways to create results. Why you re here We re entering a new phase of growth, expanding our client base, deepening key relationships, and building a more structured commercial engine to support long-term scale. The successful candidate will play a key role in shaping client strategy, influencing senior stakeholders, and contributing to the agency s commercial direction. Our Account Management team is here to deliver brand design projects to our clients. They do this by understanding the problems clients are trying to solve, and building projects with our strategists, designers and other specialists, that deliver effective design solutions. We look to exceed client expectations in every part of a project life cycle and also to retain a commercial mindset, maximizing opportunity for ideas to flourish in line with managing workflow profitably. Identifying & converting revenue opportunities for additional work flow and creating commercially meaningful long-term relationships with clients post project delivery is key to success in this role. Before we begin the project we want clients to feel, We d enjoy working with Without. During the project we want clients to feel, We ve put ourselves in the right hands, we re with the right partner . After the project is finished we want clients to feel, I can t wait to work with Without again . This role is central to making that happen - where you ll brilliance will add value: Client Leadership (50%) Be more than a supplier - be a trusted partner. Build strong relationships with senior clients, stay close to their world, and spot what s coming next. Lead key conversations and make sure everything we deliver hits the mark, so clients feel confident they re in the right hands. Growth & Revenue (30%) Drive growth that matters. Identify opportunities, grow accounts, and turn insight into action. Shape strategies with the founders, create compelling proposals, and lead commercial conversations that convert - so great relationships turn into long-term partnerships. Delivery & Profitability (10%) Ensure projects are well-scoped, well-managed, and deliver against both client ambition and commercial goals - creating an experience clients want to come back to. Team & Culture (10%) Support and develop others, raise the bar on quality, and contribute to a collaborative, high-performing culture, because great client experiences start with great teams. Why join Without: You ve already built a strong track record growing accounts within a creative or branding agency. Now you re looking for something more - a chance to shape relationships, influence direction, and play a meaningful role in building a business. A place where the work isn t just decks and deadlines, but brands that live in the real world: health clubs, destinations, hospitality, experiences. The kind of work you can see, feel, and be part of. More colour. More variety. More impact. If you re ready for that next step, let s talk. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
We build brands that make life brighter. In a noisy, online-first world, we do something different. We work with brands shaping how people actually live - in the real world. From Third Space health clubs to Peligoni s Greek escape, to Club Condor, a new tour-level golf club launching in 2027. Travel, leisure, hospitality, experiences - the good stuff. And the work works. Four DBA effectiveness awards (including the Grand Prix in 2021) prove it delivers real impact. Now we re on a mission to double the business over the next three years and we want the right person with us for the journey. Not just anyone. Someone who can grow accounts, spot opportunities early, support brilliant delivery, and turn conversations into long-term partnerships. Someone who wants to build something - not just fill a role. If that sounds like you, let s talk. The Role at a Glance: Client Director - Growth Clerkenwell, London, Hybrid (3 days in studio) £65,000 - £70,000 Reporting to: Without Founders Company: Without is a strategic branding agency for tomorrow s lifestyles Pedigree: Founded 2006 - Multi Award Winning Culture: intelligence, entrepreneurialism and kindness Clients include: Wahaca, Rosa s Thai, Kelly Loves, Peligoni, Sleepover, BAM, The Wolseley Your expertise: Proven track record of growing accounts in a creative / branding agency of c.10-30 people. Experience of working in a big impact, small entrepreneurial team. Why we re here. Without is a strategic branding agency , building tomorrow s lifestyle brands. Founded on the belief that when a brand is a part of people s lives, it should make life brighter, healthier and more rewarding, Without drives strategic and creative excellence in its clients businesses and the brand experience these clients give their customers. Numerous design effectiveness awards are testament to the exceptional outcomes delivered through Without s work. Strategic insight integrates with a creative approach that prizes clarity, originality and human intelligence. Without are thought partners for clients, building trust by delivering results, driving client delight and retention. Steady agency growth is underpinned by a very capable and forward-looking team, who enjoy delivering brilliant results for clients. Our belief: 1. Without preconceptions: our team must challenge the accepted. 2. Without ego: we accept & give criticism generously, for the good of the project/results. 3. Without limits: we go beyond what's expected and imagine new ways to create results. Why you re here We re entering a new phase of growth, expanding our client base, deepening key relationships, and building a more structured commercial engine to support long-term scale. The successful candidate will play a key role in shaping client strategy, influencing senior stakeholders, and contributing to the agency s commercial direction. Our Account Management team is here to deliver brand design projects to our clients. They do this by understanding the problems clients are trying to solve, and building projects with our strategists, designers and other specialists, that deliver effective design solutions. We look to exceed client expectations in every part of a project life cycle and also to retain a commercial mindset, maximizing opportunity for ideas to flourish in line with managing workflow profitably. Identifying & converting revenue opportunities for additional work flow and creating commercially meaningful long-term relationships with clients post project delivery is key to success in this role. Before we begin the project we want clients to feel, We d enjoy working with Without. During the project we want clients to feel, We ve put ourselves in the right hands, we re with the right partner . After the project is finished we want clients to feel, I can t wait to work with Without again . This role is central to making that happen - where you ll brilliance will add value: Client Leadership (50%) Be more than a supplier - be a trusted partner. Build strong relationships with senior clients, stay close to their world, and spot what s coming next. Lead key conversations and make sure everything we deliver hits the mark, so clients feel confident they re in the right hands. Growth & Revenue (30%) Drive growth that matters. Identify opportunities, grow accounts, and turn insight into action. Shape strategies with the founders, create compelling proposals, and lead commercial conversations that convert - so great relationships turn into long-term partnerships. Delivery & Profitability (10%) Ensure projects are well-scoped, well-managed, and deliver against both client ambition and commercial goals - creating an experience clients want to come back to. Team & Culture (10%) Support and develop others, raise the bar on quality, and contribute to a collaborative, high-performing culture, because great client experiences start with great teams. Why join Without: You ve already built a strong track record growing accounts within a creative or branding agency. Now you re looking for something more - a chance to shape relationships, influence direction, and play a meaningful role in building a business. A place where the work isn t just decks and deadlines, but brands that live in the real world: health clubs, destinations, hospitality, experiences. The kind of work you can see, feel, and be part of. More colour. More variety. More impact. If you re ready for that next step, let s talk. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Principal .NET Engineer (Azure / Microservices) Salary: Up to £100,000 + Bonus + Benefits Location: Coventry or Central London - Hybrid (2 days per week onsite) Working Hours: 40 hours per week - Full time Job Type: Permanent A globally established organisation is seeking an experienced Principal .NET Engineer to shape the future of enterprise technology used by millions of customers. This role will focus on engineering leadership, modern architecture, cloud-native delivery and driving best practice across multiple teams within a high-scale digital environment. Responsibilities for the Principal .NET Engineer: Define and evolve engineering strategy, standards and best practices across your domain Lead technical direction across multiple engineering teams and programmes Design and oversee delivery of large-scale, high-availability systems using modern Microsoft technologies Provide expert guidance on technical risk, architecture decisions and prioritisation Support Staff Engineers and delivery teams through hands-on technical leadership Drive adoption of DevOps, CI/CD, automation and modern engineering practices Champion secure-by-design principles, vulnerability management and risk reduction Implement observability frameworks including monitoring, logging and SLO / SLI practices Leverage AI and intelligent automation to improve productivity and delivery outcomes Mentor engineers and strengthen engineering culture across the organisation Essential Skills for the Principal .NET Engineer: Deep hands-on expertise in ASP.NET Core, Web API, C#, Entity Framework Strong experience with Azure, Kubernetes, Kafka and Microservices architecture Experience with MongoDB, cloud integrations and distributed systems Strong knowledge of JavaScript / TypeScript Experience using Terraform / Infrastructure as Code Strong understanding of software architecture and scalable system design Experience leading development of complex, high-performance platforms Proven experience in a Principal, Lead or Senior Engineering role Practical experience using Generative AI tools to improve engineering productivity Desirable Skills for the Principal .NET Engineer: Strong advocate of Agile delivery and modern engineering ways of working Experience building collaborative engineering communities Comfortable making data-driven technical decisions at scale Strong mentoring background across engineers of all levels Passion for innovation and continuous improvement If you are a senior .NET engineering leader looking to shape modern cloud platforms at scale while remaining close to technology, this role offers strong influence, complex delivery challenges and long-term impact.
May 02, 2026
Full time
Principal .NET Engineer (Azure / Microservices) Salary: Up to £100,000 + Bonus + Benefits Location: Coventry or Central London - Hybrid (2 days per week onsite) Working Hours: 40 hours per week - Full time Job Type: Permanent A globally established organisation is seeking an experienced Principal .NET Engineer to shape the future of enterprise technology used by millions of customers. This role will focus on engineering leadership, modern architecture, cloud-native delivery and driving best practice across multiple teams within a high-scale digital environment. Responsibilities for the Principal .NET Engineer: Define and evolve engineering strategy, standards and best practices across your domain Lead technical direction across multiple engineering teams and programmes Design and oversee delivery of large-scale, high-availability systems using modern Microsoft technologies Provide expert guidance on technical risk, architecture decisions and prioritisation Support Staff Engineers and delivery teams through hands-on technical leadership Drive adoption of DevOps, CI/CD, automation and modern engineering practices Champion secure-by-design principles, vulnerability management and risk reduction Implement observability frameworks including monitoring, logging and SLO / SLI practices Leverage AI and intelligent automation to improve productivity and delivery outcomes Mentor engineers and strengthen engineering culture across the organisation Essential Skills for the Principal .NET Engineer: Deep hands-on expertise in ASP.NET Core, Web API, C#, Entity Framework Strong experience with Azure, Kubernetes, Kafka and Microservices architecture Experience with MongoDB, cloud integrations and distributed systems Strong knowledge of JavaScript / TypeScript Experience using Terraform / Infrastructure as Code Strong understanding of software architecture and scalable system design Experience leading development of complex, high-performance platforms Proven experience in a Principal, Lead or Senior Engineering role Practical experience using Generative AI tools to improve engineering productivity Desirable Skills for the Principal .NET Engineer: Strong advocate of Agile delivery and modern engineering ways of working Experience building collaborative engineering communities Comfortable making data-driven technical decisions at scale Strong mentoring background across engineers of all levels Passion for innovation and continuous improvement If you are a senior .NET engineering leader looking to shape modern cloud platforms at scale while remaining close to technology, this role offers strong influence, complex delivery challenges and long-term impact.
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
May 02, 2026
Full time
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Project Manager (Manufacturing / Joinery / Fire Doors) Lead high-value manufacturing and construction projects specialising in fire doors, joinery, and technical production, overseeing programme management, client relationships, compliance, and project delivery. If you've also worked in the following roles, we'd also like to hear from you: Contracts Manager, Project Engineer, Construction Manager, Manufacturing Project Manager, Operations Manager SALARY: up to £47,000 per annum (depending on experience) + Benefits LOCATION: Corby, Northamptonshire, East Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: 8am - 4:30pm Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Project Manager (Manufacturing / Joinery / Fire Doors) to join a growing contracts team delivering high-value construction and manufacturing projects. As a Project Manager (Manufacturing / Joinery / Fire Doors) you will lead a team of 2 Project Coordinators while managing your own portfolio of fire doors, joinery, and panel projects from enquiry through to manufacture, delivery, and after-sales documentation. You will ensure programme management, quality assurance, and compliance standards are consistently achieved. The Project Manager (Manufacturing / Joinery / Fire Doors) will act as the key client contact, managing stakeholder relationships, overseeing CAD drawings and technical documentation, and ensuring all projects meet fire safety regulations and certification standards. Working across multiple fast-paced projects, you will drive performance, continuous improvement, and operational excellence within a busy manufacturing and contracts environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Project Manager (Manufacturing / Joinery / Fire Doors) include: Team Leadership and Development: Lead, manage, and support Project Coordinators, providing clear direction and performance oversight End-To-End Project Management: Take full ownership of fire doors, joinery, and manufacturing projects from enquiry to completion Client Relationship Management: Act as the primary contact, managing expectations and resolving escalated issues Programme and Delivery Management: Monitor schedules, production progress, and delivery timelines across multiple projects Compliance and Certification: Ensure all fire door projects meet BS 476 and EN 1634-1 standards and safety regulations Technical Review and Approval: Oversee CAD drawings, manufacturing details, and works orders for accuracy and quality Supplier And Procurement Coordination: Liaise with suppliers to ensure materials are sourced on time and to specification Documentation and Revision Control: Manage amendments, ensuring accurate records and timely updates to works orders Systems and Data Management: Ensure accurate use of internal systems and project tracking tools Performance Monitoring and Reporting: Report on project progress, risks, and team performance to senior management Continuous Improvement: Identify opportunities to improve processes, efficiency, and project delivery outcomes CANDIDATE REQUIREMENTS ESSENTIAL Proven experience managing projects within a manufacturing, construction, or joinery environment Strong programme management and organisational skills across multiple concurrent projects Excellent communication and stakeholder management skills with a strong client focus Experience reviewing technical drawings, CAD documentation, and manufacturing specifications Knowledge of compliance, quality assurance, and regulatory standards Ability to make sound decisions independently and resolve issues proactively High attention to detail with strong administrative and documentation accuracy IT proficiency including project management systems and spreadsheets DESIRABLE Experience with fire door compliance standards such as BS 476 and EN 1634-1 Familiarity with PPS or similar project management and production systems Background in fire doors, joinery, or specialist manufacturing environments Experience working within ISO 9001 quality assurance frameworks Understanding of FSC chain of custody procedures HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14609 Full-Time, Permanent Manufacturing Jobs, Careers and Vacancies. Find a new job and work in Corby, Northamptonshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 02, 2026
Full time
Project Manager (Manufacturing / Joinery / Fire Doors) Lead high-value manufacturing and construction projects specialising in fire doors, joinery, and technical production, overseeing programme management, client relationships, compliance, and project delivery. If you've also worked in the following roles, we'd also like to hear from you: Contracts Manager, Project Engineer, Construction Manager, Manufacturing Project Manager, Operations Manager SALARY: up to £47,000 per annum (depending on experience) + Benefits LOCATION: Corby, Northamptonshire, East Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: 8am - 4:30pm Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Project Manager (Manufacturing / Joinery / Fire Doors) to join a growing contracts team delivering high-value construction and manufacturing projects. As a Project Manager (Manufacturing / Joinery / Fire Doors) you will lead a team of 2 Project Coordinators while managing your own portfolio of fire doors, joinery, and panel projects from enquiry through to manufacture, delivery, and after-sales documentation. You will ensure programme management, quality assurance, and compliance standards are consistently achieved. The Project Manager (Manufacturing / Joinery / Fire Doors) will act as the key client contact, managing stakeholder relationships, overseeing CAD drawings and technical documentation, and ensuring all projects meet fire safety regulations and certification standards. Working across multiple fast-paced projects, you will drive performance, continuous improvement, and operational excellence within a busy manufacturing and contracts environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Project Manager (Manufacturing / Joinery / Fire Doors) include: Team Leadership and Development: Lead, manage, and support Project Coordinators, providing clear direction and performance oversight End-To-End Project Management: Take full ownership of fire doors, joinery, and manufacturing projects from enquiry to completion Client Relationship Management: Act as the primary contact, managing expectations and resolving escalated issues Programme and Delivery Management: Monitor schedules, production progress, and delivery timelines across multiple projects Compliance and Certification: Ensure all fire door projects meet BS 476 and EN 1634-1 standards and safety regulations Technical Review and Approval: Oversee CAD drawings, manufacturing details, and works orders for accuracy and quality Supplier And Procurement Coordination: Liaise with suppliers to ensure materials are sourced on time and to specification Documentation and Revision Control: Manage amendments, ensuring accurate records and timely updates to works orders Systems and Data Management: Ensure accurate use of internal systems and project tracking tools Performance Monitoring and Reporting: Report on project progress, risks, and team performance to senior management Continuous Improvement: Identify opportunities to improve processes, efficiency, and project delivery outcomes CANDIDATE REQUIREMENTS ESSENTIAL Proven experience managing projects within a manufacturing, construction, or joinery environment Strong programme management and organisational skills across multiple concurrent projects Excellent communication and stakeholder management skills with a strong client focus Experience reviewing technical drawings, CAD documentation, and manufacturing specifications Knowledge of compliance, quality assurance, and regulatory standards Ability to make sound decisions independently and resolve issues proactively High attention to detail with strong administrative and documentation accuracy IT proficiency including project management systems and spreadsheets DESIRABLE Experience with fire door compliance standards such as BS 476 and EN 1634-1 Familiarity with PPS or similar project management and production systems Background in fire doors, joinery, or specialist manufacturing environments Experience working within ISO 9001 quality assurance frameworks Understanding of FSC chain of custody procedures HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14609 Full-Time, Permanent Manufacturing Jobs, Careers and Vacancies. Find a new job and work in Corby, Northamptonshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
