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streetworks administrator
Connect2Surrey
Assistant Network Coordinator
Connect2Surrey Fetcham, Surrey
Role Purpose: To assist in the assessment of incoming streetworks permit applications, review the potential impact and coordinate the works , to minimise disruption and reduce congestion on the public highway in accordance with the legislative requirements of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), in association with the requirements of the South East Permit Scheme. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The role of the Network and Asset Management Group's is to develop and deliver asset management and flood risk strategies, manage highway networks and set local policies. The group also provides a directorate wide business and consultancy function. The group works jointly with a range of partner organisations to identify and deliver planned maintenance improvements and leads on several statutory duties including network management and safety and flood management. Based at the County Council's Network Management Information Centre (NMIC) in Leatherhead, the Traffic & Streetworks Team helps Surrey fulfill its Network Management Duty under the Traffic Management Act by Coordinating and Inspecting works in progress on the road network and designing/maintaining Surrey's Traffic Systems assets. The post holder is required to assist in the assessment of incoming streetworks permit applications supporting prompt and effective coordination of activities across the road network, to Council policies and National Streetworks Legislation and Guidance documents, advising on appropriate traffic management requirements for works sites considering the need for operative and public safety, and maintaining the expeditious movement of traffic, The post holder will be required to work on site and be part of the rota and stand-by arrangements for making use of the systems available at the NMIC to respond to congestion or incidents on the network when they occur. A full valid driving licence is desirable in order to travel around the County to meet the requirements of the role. Line management responsibility: No direct line Management Responsibility. Coach and help develop skills/knowledge of Network Coordination Administrators. Budget responsibility: Contributes towards the recovery of Street Works revenue income budget of approx 2 million pa, including: Income from Section 74 charges, SEPS permit fees and Fixed Penalty Notices by ensuring that all incoming permit applications are assessed within correct timelines and that appropriate conditions are placed on granted permit applications. Role Summary: Roles at this level typically provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines. There will be minimal day-to-day supervision, but clear guidance will be available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require more specialist knowledge or experience. Graduate trainees start at this level Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 22, 2026
Seasonal
Role Purpose: To assist in the assessment of incoming streetworks permit applications, review the potential impact and coordinate the works , to minimise disruption and reduce congestion on the public highway in accordance with the legislative requirements of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), in association with the requirements of the South East Permit Scheme. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The role of the Network and Asset Management Group's is to develop and deliver asset management and flood risk strategies, manage highway networks and set local policies. The group also provides a directorate wide business and consultancy function. The group works jointly with a range of partner organisations to identify and deliver planned maintenance improvements and leads on several statutory duties including network management and safety and flood management. Based at the County Council's Network Management Information Centre (NMIC) in Leatherhead, the Traffic & Streetworks Team helps Surrey fulfill its Network Management Duty under the Traffic Management Act by Coordinating and Inspecting works in progress on the road network and designing/maintaining Surrey's Traffic Systems assets. The post holder is required to assist in the assessment of incoming streetworks permit applications supporting prompt and effective coordination of activities across the road network, to Council policies and National Streetworks Legislation and Guidance documents, advising on appropriate traffic management requirements for works sites considering the need for operative and public safety, and maintaining the expeditious movement of traffic, The post holder will be required to work on site and be part of the rota and stand-by arrangements for making use of the systems available at the NMIC to respond to congestion or incidents on the network when they occur. A full valid driving licence is desirable in order to travel around the County to meet the requirements of the role. Line management responsibility: No direct line Management Responsibility. Coach and help develop skills/knowledge of Network Coordination Administrators. Budget responsibility: Contributes towards the recovery of Street Works revenue income budget of approx 2 million pa, including: Income from Section 74 charges, SEPS permit fees and Fixed Penalty Notices by ensuring that all incoming permit applications are assessed within correct timelines and that appropriate conditions are placed on granted permit applications. Role Summary: Roles at this level typically provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines. There will be minimal day-to-day supervision, but clear guidance will be available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require more specialist knowledge or experience. Graduate trainees start at this level Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Streetworks Manager
Network Plus Derby, Derbyshire
Description As a Streetworks Manager, you will manage a team of Streetworks administrators who are responsible for the analysis of Streetworks charges and liaising with our client in accordance with Streetworks legislation. The TMA department are an integral section within the larger department and are a huge support function that works to protect the business from accepting liability for charges that we are not responsible for. Key Responsibilities Manage and efficiently resource the team, including weekend requirements, ensuring the office operation has adequate coverage, aligning to the field operation. Knowledge of the New Road and Street Works Act and Highway Permit Schemes is essential as well as experience of using Street Manager. Excellent communication and organisational skills to effectively lead a team and deal with queries. Ensure compliance is maintained in line with contractual KPIs. Ensure feedback is returned to client within agreed SLA's Ensure investigations carried out into charges are thorough and any rejections are in line with legislation Feed areas for improvement into other teams within the department Manage internal and external stakeholders Experience and Qualifications Experience of running and mentoring a team. Ability to prioritise workload, multi-task and work under tight time pressures. Excellent communication skills. High attention to detail. Knowledge of New Road and Street Works Act and Highway Permit Schemes is essential. Experience of Street Manager is essential. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Oct 01, 2025
Full time
Description As a Streetworks Manager, you will manage a team of Streetworks administrators who are responsible for the analysis of Streetworks charges and liaising with our client in accordance with Streetworks legislation. The TMA department are an integral section within the larger department and are a huge support function that works to protect the business from accepting liability for charges that we are not responsible for. Key Responsibilities Manage and efficiently resource the team, including weekend requirements, ensuring the office operation has adequate coverage, aligning to the field operation. Knowledge of the New Road and Street Works Act and Highway Permit Schemes is essential as well as experience of using Street Manager. Excellent communication and organisational skills to effectively lead a team and deal with queries. Ensure compliance is maintained in line with contractual KPIs. Ensure feedback is returned to client within agreed SLA's Ensure investigations carried out into charges are thorough and any rejections are in line with legislation Feed areas for improvement into other teams within the department Manage internal and external stakeholders Experience and Qualifications Experience of running and mentoring a team. Ability to prioritise workload, multi-task and work under tight time pressures. Excellent communication skills. High attention to detail. Knowledge of New Road and Street Works Act and Highway Permit Schemes is essential. Experience of Street Manager is essential. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

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