Network & Wireless Support Engineer Central London (Hybrid / Field-Based) Salary: circa 50,000 plus benefits A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly. The Role We're looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service. Key Responsibilities Support & Incident Management Take ownership of on-site fault tickets from diagnosis through to resolution Work closely with escalation teams when required Deliver a high-quality, customer-focused support experience Project Delivery Carry out on-site installations alongside project leads Perform testing, validation, and quality assurance Ensure smooth deployment of network and wireless solutions Wireless Technical Leadership Act as a senior point of expertise for wireless technologies Support and mentor other engineers Contribute to improving wireless support standards and practices Team Collaboration Support helpdesk tickets when not on-site Assist with planning future installations and site visits Essential Skills & Experience Proven experience supporting commercial network and wireless infrastructure Strong customer-facing experience, including on-site support Ability to work independently and take ownership of issues Technical Skills Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls) Experience with managed wireless solutions and deployments Wireless expertise including: Site surveys Signal troubleshooting Authentication protocols Installation planning Experience with: VLANs VoIP systems Internet connectivity (ADSL, leased lines, etc.) Helpdesk/ticketing systems and SLA environments Rack installations, comms rooms, and structured cabling If you would like to be considered for this position then please contact Tom Rayner on (phone number removed) or email (url removed) for consideration Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2026
Full time
Network & Wireless Support Engineer Central London (Hybrid / Field-Based) Salary: circa 50,000 plus benefits A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly. The Role We're looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service. Key Responsibilities Support & Incident Management Take ownership of on-site fault tickets from diagnosis through to resolution Work closely with escalation teams when required Deliver a high-quality, customer-focused support experience Project Delivery Carry out on-site installations alongside project leads Perform testing, validation, and quality assurance Ensure smooth deployment of network and wireless solutions Wireless Technical Leadership Act as a senior point of expertise for wireless technologies Support and mentor other engineers Contribute to improving wireless support standards and practices Team Collaboration Support helpdesk tickets when not on-site Assist with planning future installations and site visits Essential Skills & Experience Proven experience supporting commercial network and wireless infrastructure Strong customer-facing experience, including on-site support Ability to work independently and take ownership of issues Technical Skills Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls) Experience with managed wireless solutions and deployments Wireless expertise including: Site surveys Signal troubleshooting Authentication protocols Installation planning Experience with: VLANs VoIP systems Internet connectivity (ADSL, leased lines, etc.) Helpdesk/ticketing systems and SLA environments Rack installations, comms rooms, and structured cabling If you would like to be considered for this position then please contact Tom Rayner on (phone number removed) or email (url removed) for consideration Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
# Executive OfficerBusiness Job DetailsLocationNottingham, United KingdomEmployment TypeFull-timeLevelLeadershipPosted# Executive Officer Overview of ResponsibilitiesYou will support the Executive Office in delivering UKFE governance and assurance activities. Working closely with the Executive Office Lead, you will ensure the effective operation of boards, committees, reviews, and reporting processes. The role involves collaborating across all areas of the organisation, supporting strategic initiatives, and enabling high quality decision making at executive level. Governance & Corporate Support Support the Executive Office Lead in implementing governance and delivering complex or cross company initiatives that are critical to the business on behalf of the CEO and Directors. Key Responsibilities: Support the delivery of the corporate business plan, managing time bound projects within challenging timescales. Assist in developing and implementing policies, standards, and governance frameworks. Work collaboratively with key stakeholders including DESNZ, UKAEA Group, the UKFE and STEP Programme teams, and whole plant partners. Build and maintain strong internal and external stakeholder relationships, representing the Executive Office professionally. Deputise for the Executive Office Lead when required. Analyse business operations to identify gaps and improvement opportunities. Support improvement initiatives commissioned by the CEO and Directors. Manage the flow of information reviewed by decision making committees. Assist in developing the governance and reporting approach for UKFE and the STEP Programme in coordination with the Business Resilience and Operations Team. Reporting, Insight & Issue Management Support the Executive Office Lead in preparing briefing materials and collating information on key issues, risks, and emerging challenges. Key Responsibilities: Identify emerging reporting and approval requirements across UKFE. Escalate issues and risks to the Executive Office Lead, recommending mitigation options for review and implementation. Coordinate updates and track progress on cross functional issues originating from the Executive Office. Ensure critical milestones are effectively monitored and reported to enable informed decision making. Secretariat Function Act as secretariat for Executive and Committee level meetings, ensuring decisions are well supported and governance requirements are met. Key Responsibilities: Plan, schedule, and facilitate Executive and Committee meetings, supporting the Executive Office Lead where needed. Ensure timely preparation and distribution of meeting materials including agendas, submissions, minutes, decision records, forward plans, and action tracking. Leadership Mindset & Behaviour Regardless of your formal level, you are expected to demonstrate leadership behaviours and embody the organisation's culture, mission, and values. Key Responsibilities: Foster a positive, inclusive team environment aligned with organisational cultural values. Contribute to a respectful and collaborative workplace that values diversity and teamwork. Act as a cultural ambassador in all interactions with colleagues, clients, and stakeholders. Lead by example through integrity, professionalism, and ethical behaviour. Provide mentorship and informal guidance to colleagues, encouraging professional growth. Make informed decisions and solve problems effectively, considering diverse perspectives and organisational goals.SalaryProgrammeSTEPDepartmentUKFE - LegalDisciplineSite LocationType of EmploymentFull-timeReference NumberREF4143L Qualifications Essential: Ability to grasp and communicate big picture issues, to a variety of stakeholders and at the same time translate this into detailed plans and solutions A degree or equivalent qualification and experience, complemented by a robust enthusiasm and interest in scientific and engineering fields Ability to write strategy, business cases, policy, management, and other business documents. Ability to implement plans and decisions made at executive level. including managing upwards and across the organisation Effectively organise and prioritise the senior executive time to support them with delivering UKIFS objectives, managing the flow of information to the team and making judgements on priorities Ability to influence at a range of levels in the organisation, ranging from senior levels to working level A track record of securing decisions and approvals from senior colleagues in complex organisations Good experience of building relationships, demonstrating sensitivity, tact and an appreciation of other perspectives and viewpoints to find compromise, delivering through other people. Beneficial: Experience of working with government and arms-length bodies. Experience of drafting, influencing and implementing public sector policy. Experience of stakeholder management with government, industry, and academia, preferably in the engineering sector. Additional InformationWe welcome applications from under-represented groups, particularly women in STEM and individuals from British black and ethnic minority backgrounds, and individuals with disabilities. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. UKFE is committed to being accessible. Please email if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKIFS. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the following link for information on criminal records checks: If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. We may consider your application for future positions or similar positions within the organisation. We have a number of exceptional opportunities available at the moment, to view them all please visit Careers - STEP.Get Fusion Job AlertsNew fusion energy jobs delivered to your inbox.LocationNottingham, United Kingdom
Apr 28, 2026
Full time
# Executive OfficerBusiness Job DetailsLocationNottingham, United KingdomEmployment TypeFull-timeLevelLeadershipPosted# Executive Officer Overview of ResponsibilitiesYou will support the Executive Office in delivering UKFE governance and assurance activities. Working closely with the Executive Office Lead, you will ensure the effective operation of boards, committees, reviews, and reporting processes. The role involves collaborating across all areas of the organisation, supporting strategic initiatives, and enabling high quality decision making at executive level. Governance & Corporate Support Support the Executive Office Lead in implementing governance and delivering complex or cross company initiatives that are critical to the business on behalf of the CEO and Directors. Key Responsibilities: Support the delivery of the corporate business plan, managing time bound projects within challenging timescales. Assist in developing and implementing policies, standards, and governance frameworks. Work collaboratively with key stakeholders including DESNZ, UKAEA Group, the UKFE and STEP Programme teams, and whole plant partners. Build and maintain strong internal and external stakeholder relationships, representing the Executive Office professionally. Deputise for the Executive Office Lead when required. Analyse business operations to identify gaps and improvement opportunities. Support improvement initiatives commissioned by the CEO and Directors. Manage the flow of information reviewed by decision making committees. Assist in developing the governance and reporting approach for UKFE and the STEP Programme in coordination with the Business Resilience and Operations Team. Reporting, Insight & Issue Management Support the Executive Office Lead in preparing briefing materials and collating information on key issues, risks, and emerging challenges. Key Responsibilities: Identify emerging reporting and approval requirements across UKFE. Escalate issues and risks to the Executive Office Lead, recommending mitigation options for review and implementation. Coordinate updates and track progress on cross functional issues originating from the Executive Office. Ensure critical milestones are effectively monitored and reported to enable informed decision making. Secretariat Function Act as secretariat for Executive and Committee level meetings, ensuring decisions are well supported and governance requirements are met. Key Responsibilities: Plan, schedule, and facilitate Executive and Committee meetings, supporting the Executive Office Lead where needed. Ensure timely preparation and distribution of meeting materials including agendas, submissions, minutes, decision records, forward plans, and action tracking. Leadership Mindset & Behaviour Regardless of your formal level, you are expected to demonstrate leadership behaviours and embody the organisation's culture, mission, and values. Key Responsibilities: Foster a positive, inclusive team environment aligned with organisational cultural values. Contribute to a respectful and collaborative workplace that values diversity and teamwork. Act as a cultural ambassador in all interactions with colleagues, clients, and stakeholders. Lead by example through integrity, professionalism, and ethical behaviour. Provide mentorship and informal guidance to colleagues, encouraging professional growth. Make informed decisions and solve problems effectively, considering diverse perspectives and organisational goals.SalaryProgrammeSTEPDepartmentUKFE - LegalDisciplineSite LocationType of EmploymentFull-timeReference NumberREF4143L Qualifications Essential: Ability to grasp and communicate big picture issues, to a variety of stakeholders and at the same time translate this into detailed plans and solutions A degree or equivalent qualification and experience, complemented by a robust enthusiasm and interest in scientific and engineering fields Ability to write strategy, business cases, policy, management, and other business documents. Ability to implement plans and decisions made at executive level. including managing upwards and across the organisation Effectively organise and prioritise the senior executive time to support them with delivering UKIFS objectives, managing the flow of information to the team and making judgements on priorities Ability to influence at a range of levels in the organisation, ranging from senior levels to working level A track record of securing decisions and approvals from senior colleagues in complex organisations Good experience of building relationships, demonstrating sensitivity, tact and an appreciation of other perspectives and viewpoints to find compromise, delivering through other people. Beneficial: Experience of working with government and arms-length bodies. Experience of drafting, influencing and implementing public sector policy. Experience of stakeholder management with government, industry, and academia, preferably in the engineering sector. Additional InformationWe welcome applications from under-represented groups, particularly women in STEM and individuals from British black and ethnic minority backgrounds, and individuals with disabilities. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. UKFE is committed to being accessible. Please email if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKIFS. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the following link for information on criminal records checks: If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. We may consider your application for future positions or similar positions within the organisation. We have a number of exceptional opportunities available at the moment, to view them all please visit Careers - STEP.Get Fusion Job AlertsNew fusion energy jobs delivered to your inbox.LocationNottingham, United Kingdom
Our client BAE Systems, a prominent company in the defence and security sector, is seeking a Senior LSAR Engineer to join their team on a contract basis. Key Responsibilities: Screening and integration of engineering information into the project-controlled toolsets, ensuring the integration and accuracy of the ILS dataset. Supporting alignment of the ILS dataset with third-party datasets. Investigating and responding to queries regarding the data within toolsets, as directed by the Project Manager or Helpdesk Lead. Creating a Product Breakdown Structure within the ILS toolset consistent with existing data held. Integrating engineering information from third parties into the toolset, capturing key fields such as maintenance, technical documentation, parts, and tools. Building complex queries and reports to extract data held within the ILS toolsets as required. Supporting helpdesk change management process and liaising with internal and external stakeholders, providing advice and guidance on ILS data requirements. Managing task deadlines, quality standards, and budget demands, and providing on-the-job training and mentoring to others as requested by line management. Job Requirements: Experience with Logistics Support Analysis Record (LSAR). General engineering knowledge with the ability to interpret engineering drawings. Knowledge of DefStan 00-60, DefStan 00-600, ASD S2000L, S3000M is desirable. Understanding of configuration management principles is beneficial. Ability to work independently and conduct technical issue investigations. Well-developed communication skills for interfacing with stakeholders and producing coherent responses. Benefits: This role offers a chance to work on critical defence and security projects. Collaborative and supportive team environment. Hybrid working arrangements with remote work possible, with occasional on-site requirements. If you are an experienced LSAR Engineer looking for an exciting contract role in the defence and security sector, we would love to hear from you. Apply now to join our client's dynamic team.
Apr 25, 2026
Contractor
Our client BAE Systems, a prominent company in the defence and security sector, is seeking a Senior LSAR Engineer to join their team on a contract basis. Key Responsibilities: Screening and integration of engineering information into the project-controlled toolsets, ensuring the integration and accuracy of the ILS dataset. Supporting alignment of the ILS dataset with third-party datasets. Investigating and responding to queries regarding the data within toolsets, as directed by the Project Manager or Helpdesk Lead. Creating a Product Breakdown Structure within the ILS toolset consistent with existing data held. Integrating engineering information from third parties into the toolset, capturing key fields such as maintenance, technical documentation, parts, and tools. Building complex queries and reports to extract data held within the ILS toolsets as required. Supporting helpdesk change management process and liaising with internal and external stakeholders, providing advice and guidance on ILS data requirements. Managing task deadlines, quality standards, and budget demands, and providing on-the-job training and mentoring to others as requested by line management. Job Requirements: Experience with Logistics Support Analysis Record (LSAR). General engineering knowledge with the ability to interpret engineering drawings. Knowledge of DefStan 00-60, DefStan 00-600, ASD S2000L, S3000M is desirable. Understanding of configuration management principles is beneficial. Ability to work independently and conduct technical issue investigations. Well-developed communication skills for interfacing with stakeholders and producing coherent responses. Benefits: This role offers a chance to work on critical defence and security projects. Collaborative and supportive team environment. Hybrid working arrangements with remote work possible, with occasional on-site requirements. If you are an experienced LSAR Engineer looking for an exciting contract role in the defence and security sector, we would love to hear from you. Apply now to join our client's dynamic team.
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
Apr 24, 2026
Full time
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
An exciting opportunity has arisen for a Maintenance Engineer to join our Estates Team. In your role as the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. Role Requirements Reporting to the Senior Engineer the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. As part of the organization s maintenance function, the Maintenance Engineer will provide planned maintenance, reactive maintenance, inspections, testing, building alteration and refurbishment works. They will also be required to provide technical and professional advice as necessary to ensure that all work is carried out efficiently, to the required quality standard, on time, within budget constraints and in accordance with legal and statutory requirements. These services will be provided at the Tadworth site and retail units in a shift pattern covering 7 days a week Inspect, fault find, carry out repairs to all buildings and building services across the estate. Be flexible adapting to a changing work environment and needs reassessing work methods and responding to urgent requests. Undertake required planned preventative maintenance assigned to you. Complete assigned tests and inspections. Help review, develop, work to policies and procedures. Inspect and replenish fixed oxygen system as required and trained. Receive, raise, acknowledge, update progress and close jobs on the CAFM system via provided tablet. Help review, determine and work to service level agreements. Review and follow plans, specifications, and instructions to ensure accurate and safe completion of work. Review inspections reports and determine remedial work requirements. Assess and identify required materials, tools, and equipment for completion of tasks. Liaise with the helpdesk for ordering of required materials and to maintain agreed stock levels. Support and update the Project Manager on agreed project works undertaken inhouse. Assess and complete condition reports as required. Communicate with staff as required providing updates on works and to ensure any disruption to normal activates are managed and agreed. Escort and supervise Sub-Contractors as required in line with policy. Deputise as instructed by the Head of Estates or the Senior Engineer. Undertake general estate duties extending to but not limited to; gritting, litter picking, emptying bins and jet washing. To undertake other or additional duties that are within your skills and abilities, as the organisation reasonably requires from time to time. Interview Date: TBC Terms and Conditions About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Oct 08, 2025
Full time
An exciting opportunity has arisen for a Maintenance Engineer to join our Estates Team. In your role as the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. Role Requirements Reporting to the Senior Engineer the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. As part of the organization s maintenance function, the Maintenance Engineer will provide planned maintenance, reactive maintenance, inspections, testing, building alteration and refurbishment works. They will also be required to provide technical and professional advice as necessary to ensure that all work is carried out efficiently, to the required quality standard, on time, within budget constraints and in accordance with legal and statutory requirements. These services will be provided at the Tadworth site and retail units in a shift pattern covering 7 days a week Inspect, fault find, carry out repairs to all buildings and building services across the estate. Be flexible adapting to a changing work environment and needs reassessing work methods and responding to urgent requests. Undertake required planned preventative maintenance assigned to you. Complete assigned tests and inspections. Help review, develop, work to policies and procedures. Inspect and replenish fixed oxygen system as required and trained. Receive, raise, acknowledge, update progress and close jobs on the CAFM system via provided tablet. Help review, determine and work to service level agreements. Review and follow plans, specifications, and instructions to ensure accurate and safe completion of work. Review inspections reports and determine remedial work requirements. Assess and identify required materials, tools, and equipment for completion of tasks. Liaise with the helpdesk for ordering of required materials and to maintain agreed stock levels. Support and update the Project Manager on agreed project works undertaken inhouse. Assess and complete condition reports as required. Communicate with staff as required providing updates on works and to ensure any disruption to normal activates are managed and agreed. Escort and supervise Sub-Contractors as required in line with policy. Deputise as instructed by the Head of Estates or the Senior Engineer. Undertake general estate duties extending to but not limited to; gritting, litter picking, emptying bins and jet washing. To undertake other or additional duties that are within your skills and abilities, as the organisation reasonably requires from time to time. Interview Date: TBC Terms and Conditions About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
IT Support Engineer Location: Edinburgh Salary: 28,000 - 33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP.
Oct 07, 2025
Full time
IT Support Engineer Location: Edinburgh Salary: 28,000 - 33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP.
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
Oct 04, 2025
Full time
1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you ll be the first point of contact for their end clients, helping to resolve technical issues efficiently and professionally. This is a great opportunity for someone early in their IT career looking to build experience across a wide range of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain clear documentation of technical issues and resolutions Your Experience and Skills: You should have hands-on experience and knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness to learn Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Engineer looking for a new challenge, we would love to hear from you. To apply for the 1st Line Support Engineer role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 24,000 - 29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Oct 03, 2025
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 24,000 - 29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Job Description Quantum Computing Specialist Derby - Hybrid (3 days a week on-site) 37 hours per week Rolls-Royce has an exciting opportunity for 2 Quantum Computing Specialists to join the Future Technology team within the Rolls-Royce R&T organisation based in Derby. A Quantum Chemistry role where the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. The other focus will be for a Quantum Linear Equation Solver where the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. The team aims to radically transform RR Engineering methods and software, applying these to emerging novel products & services. The potential of quantum computing to disrupt the way businesses design their products will only be possible with robust engineering applications. The successful candidates will join Rolls-Royce at the outset of its journey of disruption with multiple opportunities to shape our future methods and software; and, to interact with technical experts inside and outside the Company. Areas of interest include Linear equation solvers & Partial Differential Equations, Material Chemistry and crystallographic structures and Optimisation but are not restricted to these. More information about innovation at Rolls-Royce is available via this link: (url removed) What you will be doing In this role, you will be part of a dynamic, agile and creative team, directly reporting to the Chief of Future Methods. You will lead and support state-of-the-art research programmes with quantum computing companies, universities, and government research laboratories. You will develop quantum computational science methods as part of future multi-physics simulation capabilities, developing algorithms and codes to utilise quantum processors. Both roles will focus on error-corrected algorithms and develop practical applications that can be run in emulation in advance of using physical devices. For Quantum Chemistry, the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. For Quantum Linear Equation Solvers, the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. We expect there to be many crossovers in the algorithms being developed and for the two roles to work closely together and with the rest of the team. Both will involve hybrid classical-quantum algorithms and the use of high-performance computers for larger test cases. This will include a propensity to influence RR to adopt these methods and support their wider commercialisation as appropriate. As such, the role offers the opportunity to work with a broad and complex stakeholder community, both internal and external. You may also take part in technology horizon scanning and identify and assess emerging computation technologies. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. You will bring a genuine passion and curiosity for technology and computational science, with a strong interest in how innovation can positively impact our world. You will be self-directed, ambitious, resilient with an open mind set and the ability to work effectively with others. Essential Skills: A degree in Physics, Mathematics or equivalent qualification.A sound understanding of quantum information and postgraduate experience in computational science, or a strong knowledge of classical linear algebra.Experience using and implementing quantum computing algorithms including development with one or more development environments; PennyLane, Qiskit, Classiq, Quest, or similar.Proficiency in PythonStrong consultancy skills with the ability to engage effectively with domain experts, academics, start-ups and technology vendors globally.Excellent communication skills with the ability to communicate with non-quantum computing specialists including seniors within Rolls-Royce. For the Quantum Chemistry role, knowledge and experience of Quantum Phase Estimation is beneficial as are standard Quantum Chemistry techniques such as Density Functional Theory.For the Quantum Linear Equation Solver, knowledge and experience of the Quantum Singular Value Transformation and the Harrow-Hassidim-Lloyd algorithm is beneficial. Desirable Experience in C/C++Experience of parallel programming for high performance computing.Experience of simulation and modelling and/or machine learning for engineering.Knowledge of state loading, matrix encoding, amplitude amplification and measurement operators We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Closing date 10th October 2025 Job Category Software Systems Posting Date 23 Sept 2025; 00:09 Posting End Date 09 Oct 2025PandoLogic. , Location: Derby, ENG - DE23 8NX
Oct 01, 2025
Full time
Job Description Quantum Computing Specialist Derby - Hybrid (3 days a week on-site) 37 hours per week Rolls-Royce has an exciting opportunity for 2 Quantum Computing Specialists to join the Future Technology team within the Rolls-Royce R&T organisation based in Derby. A Quantum Chemistry role where the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. The other focus will be for a Quantum Linear Equation Solver where the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. The team aims to radically transform RR Engineering methods and software, applying these to emerging novel products & services. The potential of quantum computing to disrupt the way businesses design their products will only be possible with robust engineering applications. The successful candidates will join Rolls-Royce at the outset of its journey of disruption with multiple opportunities to shape our future methods and software; and, to interact with technical experts inside and outside the Company. Areas of interest include Linear equation solvers & Partial Differential Equations, Material Chemistry and crystallographic structures and Optimisation but are not restricted to these. More information about innovation at Rolls-Royce is available via this link: (url removed) What you will be doing In this role, you will be part of a dynamic, agile and creative team, directly reporting to the Chief of Future Methods. You will lead and support state-of-the-art research programmes with quantum computing companies, universities, and government research laboratories. You will develop quantum computational science methods as part of future multi-physics simulation capabilities, developing algorithms and codes to utilise quantum processors. Both roles will focus on error-corrected algorithms and develop practical applications that can be run in emulation in advance of using physical devices. For Quantum Chemistry, the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. For Quantum Linear Equation Solvers, the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. We expect there to be many crossovers in the algorithms being developed and for the two roles to work closely together and with the rest of the team. Both will involve hybrid classical-quantum algorithms and the use of high-performance computers for larger test cases. This will include a propensity to influence RR to adopt these methods and support their wider commercialisation as appropriate. As such, the role offers the opportunity to work with a broad and complex stakeholder community, both internal and external. You may also take part in technology horizon scanning and identify and assess emerging computation technologies. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. You will bring a genuine passion and curiosity for technology and computational science, with a strong interest in how innovation can positively impact our world. You will be self-directed, ambitious, resilient with an open mind set and the ability to work effectively with others. Essential Skills: A degree in Physics, Mathematics or equivalent qualification.A sound understanding of quantum information and postgraduate experience in computational science, or a strong knowledge of classical linear algebra.Experience using and implementing quantum computing algorithms including development with one or more development environments; PennyLane, Qiskit, Classiq, Quest, or similar.Proficiency in PythonStrong consultancy skills with the ability to engage effectively with domain experts, academics, start-ups and technology vendors globally.Excellent communication skills with the ability to communicate with non-quantum computing specialists including seniors within Rolls-Royce. For the Quantum Chemistry role, knowledge and experience of Quantum Phase Estimation is beneficial as are standard Quantum Chemistry techniques such as Density Functional Theory.For the Quantum Linear Equation Solver, knowledge and experience of the Quantum Singular Value Transformation and the Harrow-Hassidim-Lloyd algorithm is beneficial. Desirable Experience in C/C++Experience of parallel programming for high performance computing.Experience of simulation and modelling and/or machine learning for engineering.Knowledge of state loading, matrix encoding, amplitude amplification and measurement operators We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Closing date 10th October 2025 Job Category Software Systems Posting Date 23 Sept 2025; 00:09 Posting End Date 09 Oct 2025PandoLogic. , Location: Derby, ENG - DE23 8NX
Job Description Quantum Computing Specialist Derby - Hybrid (3 days a week on-site) 37 hours per week Rolls-Royce has an exciting opportunity for 2 Quantum Computing Specialists to join the Future Technology team within the Rolls-Royce R&T organisation based in Derby. A Quantum Chemistry role where the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. The other focus will be for a Quantum Linear Equation Solver where the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. The team aims to radically transform RR Engineering methods and software, applying these to emerging novel products & services. The potential of quantum computing to disrupt the way businesses design their products will only be possible with robust engineering applications. The successful candidates will join Rolls-Royce at the outset of its journey of disruption with multiple opportunities to shape our future methods and software; and, to interact with technical experts inside and outside the Company. Areas of interest include Linear equation solvers & Partial Differential Equations, Material Chemistry and crystallographic structures and Optimisation but are not restricted to these. More information about innovation at Rolls-Royce is available via this link: What you will be doing In this role, you will be part of a dynamic, agile and creative team, directly reporting to the Chief of Future Methods. You will lead and support state-of-the-art research programmes with quantum computing companies, universities, and government research laboratories. You will develop quantum computational science methods as part of future multi-physics simulation capabilities, developing algorithms and codes to utilise quantum processors. Both roles will focus on error-corrected algorithms and develop practical applications that can be run in emulation in advance of using physical devices. For Quantum Chemistry, the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. For Quantum Linear Equation Solvers, the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. We expect there to be many crossovers in the algorithms being developed and for the two roles to work closely together and with the rest of the team. Both will involve hybrid classical-quantum algorithms and the use of high-performance computers for larger test cases. This will include a propensity to influence RR to adopt these methods and support their wider commercialisation as appropriate. As such, the role offers the opportunity to work with a broad and complex stakeholder community, both internal and external. You may also take part in technology horizon scanning and identify and assess emerging computation technologies. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. You will bring a genuine passion and curiosity for technology and computational science, with a strong interest in how innovation can positively impact our world. You will be self-directed, ambitious, resilient with an open mind set and the ability to work effectively with others. Essential Skills: A degree in Physics, Mathematics or equivalent qualification. A sound understanding of quantum information and postgraduate experience in computational science, or a strong knowledge of classical linear algebra. Experience using and implementing quantum computing algorithms including development with one or more development environments; PennyLane, Qiskit, Classiq, Quest, or similar. Proficiency in Python Strong consultancy skills with the ability to engage effectively with domain experts, academics, start-ups and technology vendors globally. Excellent communication skills with the ability to communicate with non-quantum computing specialists including seniors within Rolls-Royce. For the Quantum Chemistry role, knowledge and experience of Quantum Phase Estimation is beneficial as are standard Quantum Chemistry techniques such as Density Functional Theory. For the Quantum Linear Equation Solver, knowledge and experience of the Quantum Singular Value Transformation and the Harrow-Hassidim-Lloyd algorithm is beneficial. Desirable Experience in C/C++ Experience of parallel programming for high performance computing. Experience of simulation and modelling and/or machine learning for engineering. Knowledge of state loading, matrix encoding, amplitude amplification and measurement operators We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Closing date 10th October 2025 Job Category Software Systems Posting Date 23 Sept 2025; 00:09 Posting End Date 09 Oct 2025PandoLogic. , Location: Derby, ENG - DE23 8NX
Oct 01, 2025
Full time
Job Description Quantum Computing Specialist Derby - Hybrid (3 days a week on-site) 37 hours per week Rolls-Royce has an exciting opportunity for 2 Quantum Computing Specialists to join the Future Technology team within the Rolls-Royce R&T organisation based in Derby. A Quantum Chemistry role where the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. The other focus will be for a Quantum Linear Equation Solver where the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. The team aims to radically transform RR Engineering methods and software, applying these to emerging novel products & services. The potential of quantum computing to disrupt the way businesses design their products will only be possible with robust engineering applications. The successful candidates will join Rolls-Royce at the outset of its journey of disruption with multiple opportunities to shape our future methods and software; and, to interact with technical experts inside and outside the Company. Areas of interest include Linear equation solvers & Partial Differential Equations, Material Chemistry and crystallographic structures and Optimisation but are not restricted to these. More information about innovation at Rolls-Royce is available via this link: What you will be doing In this role, you will be part of a dynamic, agile and creative team, directly reporting to the Chief of Future Methods. You will lead and support state-of-the-art research programmes with quantum computing companies, universities, and government research laboratories. You will develop quantum computational science methods as part of future multi-physics simulation capabilities, developing algorithms and codes to utilise quantum processors. Both roles will focus on error-corrected algorithms and develop practical applications that can be run in emulation in advance of using physical devices. For Quantum Chemistry, the focus will be on electronic structure calculations using Hamiltonian evolution and mesoscale optimisation of material properties. For Quantum Linear Equation Solvers, the focus will be on new state and matrix loading oracles that achieve polylogarithmic scaling; solution state reconstruction; and solving time-dependent PDEs. We expect there to be many crossovers in the algorithms being developed and for the two roles to work closely together and with the rest of the team. Both will involve hybrid classical-quantum algorithms and the use of high-performance computers for larger test cases. This will include a propensity to influence RR to adopt these methods and support their wider commercialisation as appropriate. As such, the role offers the opportunity to work with a broad and complex stakeholder community, both internal and external. You may also take part in technology horizon scanning and identify and assess emerging computation technologies. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. You will bring a genuine passion and curiosity for technology and computational science, with a strong interest in how innovation can positively impact our world. You will be self-directed, ambitious, resilient with an open mind set and the ability to work effectively with others. Essential Skills: A degree in Physics, Mathematics or equivalent qualification. A sound understanding of quantum information and postgraduate experience in computational science, or a strong knowledge of classical linear algebra. Experience using and implementing quantum computing algorithms including development with one or more development environments; PennyLane, Qiskit, Classiq, Quest, or similar. Proficiency in Python Strong consultancy skills with the ability to engage effectively with domain experts, academics, start-ups and technology vendors globally. Excellent communication skills with the ability to communicate with non-quantum computing specialists including seniors within Rolls-Royce. For the Quantum Chemistry role, knowledge and experience of Quantum Phase Estimation is beneficial as are standard Quantum Chemistry techniques such as Density Functional Theory. For the Quantum Linear Equation Solver, knowledge and experience of the Quantum Singular Value Transformation and the Harrow-Hassidim-Lloyd algorithm is beneficial. Desirable Experience in C/C++ Experience of parallel programming for high performance computing. Experience of simulation and modelling and/or machine learning for engineering. Knowledge of state loading, matrix encoding, amplitude amplification and measurement operators We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Closing date 10th October 2025 Job Category Software Systems Posting Date 23 Sept 2025; 00:09 Posting End Date 09 Oct 2025PandoLogic. , Location: Derby, ENG - DE23 8NX
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
Oct 01, 2025
Full time
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
We are seeking an accomplished ICP-MS/OES expert to join our client as a Senior Scientist, where you will provide technical support and insight across the business. In this pivotal site-based role, you will lead the development, validation, and optimisation of ICP-MS and ICP-OES methods for a range of projects within the food and drinks testing sector. Key responsibilities: Method development and optimisation : You will hold a large responsibility for developing and improving ICP-MS/OES methods across trace metal analysis. Instrument maintenance and troubleshooting: Acting as main point of contact, you will take the lead in any maintenance and troubleshooting required, with the aim to reduce our clients service engineering contracts. Training: Provide guidance and training to colleagues across the ICP department where required. Customer support: You will utilise your technical expertise and excellent communication skills to support customer enquiries and ensure timely project delivery. Leadership support : Assisting the Manager with the day-to-day running and scheduling of projects for the team. To be considered you must have: A strong background working with ICP-MS/OES instrumentation Experience developing, optimising or validating methods Confidence undertaking instrument maintenance and troubleshooting Excellent interpersonal and team working skills In return you will receive a highly competitive salary and benefits package, working within a friendly and welcoming team, in a picturesque location in the Cotswolds! Due to the location of the laboratory you must have a driving licence and access to your own transport. If this sounds like the next step up for you then apply to be considered today! Key words: inorganic, ICP, ICP-MS, ICP-OES, laboratory, analytical, chemistry, food, drink, environmental, agrochemical, method development, ISO 17025, ISO17025, Gloucestershire, Cotswolds, Stratford Upon Avon, Midlands, South West, VRS9044AW
Sep 24, 2025
Full time
We are seeking an accomplished ICP-MS/OES expert to join our client as a Senior Scientist, where you will provide technical support and insight across the business. In this pivotal site-based role, you will lead the development, validation, and optimisation of ICP-MS and ICP-OES methods for a range of projects within the food and drinks testing sector. Key responsibilities: Method development and optimisation : You will hold a large responsibility for developing and improving ICP-MS/OES methods across trace metal analysis. Instrument maintenance and troubleshooting: Acting as main point of contact, you will take the lead in any maintenance and troubleshooting required, with the aim to reduce our clients service engineering contracts. Training: Provide guidance and training to colleagues across the ICP department where required. Customer support: You will utilise your technical expertise and excellent communication skills to support customer enquiries and ensure timely project delivery. Leadership support : Assisting the Manager with the day-to-day running and scheduling of projects for the team. To be considered you must have: A strong background working with ICP-MS/OES instrumentation Experience developing, optimising or validating methods Confidence undertaking instrument maintenance and troubleshooting Excellent interpersonal and team working skills In return you will receive a highly competitive salary and benefits package, working within a friendly and welcoming team, in a picturesque location in the Cotswolds! Due to the location of the laboratory you must have a driving licence and access to your own transport. If this sounds like the next step up for you then apply to be considered today! Key words: inorganic, ICP, ICP-MS, ICP-OES, laboratory, analytical, chemistry, food, drink, environmental, agrochemical, method development, ISO 17025, ISO17025, Gloucestershire, Cotswolds, Stratford Upon Avon, Midlands, South West, VRS9044AW
