Job description - Please click here Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people s lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You ll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 28, 2026
Full time
Job description - Please click here Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people s lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You ll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team. About the role We are looking for an experienced and passionate Spa Therapist to join our clients award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests. In this role you will reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure. perform all core treatments to the highest standard, following brand-specific routines and requirements. actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the spa. upsell treatments and retail products wherever possible to increase sales responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager. To be a good fit for this role you will have completed an HND/ NVQ level 3 in Beauty Therapy (or equivalent qualification) be confident to do all aspects of beauty confidently from massages and facials to waxing and pedicures. have previous experience working in a Spa environment ideally, you will previously have worked with ishga products - Desirable Our client offer their therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training. The organisation offer a wide range of exclusive team member benefits including: - Full Leisure Membership with unlimited access to the swimming pools, thermal suites, well equipped gym and multi-purpose game hall Free bike hire Exclusive resort discounts Share of resort tips (paid monthly) Employee wellbeing and assistance programme Team and social activities. Long service benefits Referral scheme Training and development opportunities Modern live-in accommodation available Free uniform Our clients team are Awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone's passion and personality is what makes them an award winning team.
Apr 28, 2026
Full time
Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team. About the role We are looking for an experienced and passionate Spa Therapist to join our clients award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests. In this role you will reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure. perform all core treatments to the highest standard, following brand-specific routines and requirements. actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the spa. upsell treatments and retail products wherever possible to increase sales responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager. To be a good fit for this role you will have completed an HND/ NVQ level 3 in Beauty Therapy (or equivalent qualification) be confident to do all aspects of beauty confidently from massages and facials to waxing and pedicures. have previous experience working in a Spa environment ideally, you will previously have worked with ishga products - Desirable Our client offer their therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training. The organisation offer a wide range of exclusive team member benefits including: - Full Leisure Membership with unlimited access to the swimming pools, thermal suites, well equipped gym and multi-purpose game hall Free bike hire Exclusive resort discounts Share of resort tips (paid monthly) Employee wellbeing and assistance programme Team and social activities. Long service benefits Referral scheme Training and development opportunities Modern live-in accommodation available Free uniform Our clients team are Awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone's passion and personality is what makes them an award winning team.
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
Apr 28, 2026
Full time
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. A rea Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34734
Apr 28, 2026
Full time
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. A rea Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34734
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
Apr 28, 2026
Full time
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
Morgan McKinley (Milton Keynes)
Luton, Bedfordshire
Job Title: Pricing Manager Location: Luton (Hybrid Working Available) Industry: Facilities Management / Business Support Services Salary: 50,000 - 60,000 + Benefits Position Summary We are a leading UK national service provider, delivering mission-critical support solutions to some of the country's most iconic brands and public infrastructure. We are seeking a commercially minded Pricing Manager to lead the financial modeling and pricing strategy for our national contract portfolio. You will be the commercial lead for bid submissions, ensuring that our service solutions are competitively priced, profitable, and fully compliant with the latest UK labor regulations and Living Wage standards. Key Responsibilities Commercial Modeling: Design and manage complex financial models for multi-million-pound service tenders and contract renewals. Strategic Analysis: Conduct detailed cost-benefit analyses, factoring in labor, equipment, and overheads to recommend optimal margin strategies. Regulatory Alignment: Act as the subject matter expert on the impact of National Living Wage (NLW) updates and other statutory labor costs on contract pricing. Cross-Functional Partnership: Work closely with Sales, Bids, and Operational Directors to ensure that financial models reflect realistic operational delivery. Margin Governance: Monitor and report on contract profitability, identifying risks and opportunities for margin improvement across the business. Database Management: Maintain and update central pricing benchmarks and historical data to improve the accuracy and speed of future bids. Requirements Experience: 3+ years in a Pricing, Commercial Finance, or Senior Analytical role ideally within an outsourcing, logistics, or people-heavy service sector. Advanced Excel: Expert-level proficiency is a must (e.g., building scenario-based models, complex data sets, and financial formulas). Commercial Insight: Ability to see beyond the numbers to understand the operational risks associated with different pricing structures. Communication: Proven ability to present commercial data to senior leadership and influence decision-making during the bid process. Education: A degree in Finance, Economics, Business, or a related field (or equivalent professional experience). Why Join Us? Competitive Salary: 50k- 60k depending on experience, plus a performance-based bonus. Flexibility: A hybrid working model based out of our Luton corporate hub. Impact: A high-visibility role where your pricing strategies directly contribute to the company's growth and success. Benefits: Comprehensive package including health and wellbeing support, retail discounts, and clear pathways for career progression into Commercial Management. Application Note This is a confidential search. Full company details will be shared with shortlisted candidates during the initial interview stage.
Apr 28, 2026
Full time
Job Title: Pricing Manager Location: Luton (Hybrid Working Available) Industry: Facilities Management / Business Support Services Salary: 50,000 - 60,000 + Benefits Position Summary We are a leading UK national service provider, delivering mission-critical support solutions to some of the country's most iconic brands and public infrastructure. We are seeking a commercially minded Pricing Manager to lead the financial modeling and pricing strategy for our national contract portfolio. You will be the commercial lead for bid submissions, ensuring that our service solutions are competitively priced, profitable, and fully compliant with the latest UK labor regulations and Living Wage standards. Key Responsibilities Commercial Modeling: Design and manage complex financial models for multi-million-pound service tenders and contract renewals. Strategic Analysis: Conduct detailed cost-benefit analyses, factoring in labor, equipment, and overheads to recommend optimal margin strategies. Regulatory Alignment: Act as the subject matter expert on the impact of National Living Wage (NLW) updates and other statutory labor costs on contract pricing. Cross-Functional Partnership: Work closely with Sales, Bids, and Operational Directors to ensure that financial models reflect realistic operational delivery. Margin Governance: Monitor and report on contract profitability, identifying risks and opportunities for margin improvement across the business. Database Management: Maintain and update central pricing benchmarks and historical data to improve the accuracy and speed of future bids. Requirements Experience: 3+ years in a Pricing, Commercial Finance, or Senior Analytical role ideally within an outsourcing, logistics, or people-heavy service sector. Advanced Excel: Expert-level proficiency is a must (e.g., building scenario-based models, complex data sets, and financial formulas). Commercial Insight: Ability to see beyond the numbers to understand the operational risks associated with different pricing structures. Communication: Proven ability to present commercial data to senior leadership and influence decision-making during the bid process. Education: A degree in Finance, Economics, Business, or a related field (or equivalent professional experience). Why Join Us? Competitive Salary: 50k- 60k depending on experience, plus a performance-based bonus. Flexibility: A hybrid working model based out of our Luton corporate hub. Impact: A high-visibility role where your pricing strategies directly contribute to the company's growth and success. Benefits: Comprehensive package including health and wellbeing support, retail discounts, and clear pathways for career progression into Commercial Management. Application Note This is a confidential search. Full company details will be shared with shortlisted candidates during the initial interview stage.
Automotive Talent Partners Ltd
Old Basing, Hampshire
Automotive Sales Executive Car Sales Executive New Car Sales Used Car Sales Main Dealer Automotive Sales UK Automotive Industry Car Sales Jobs New & Used Car Sales Sales Advisor Motor Trade Careers Main Dealer Car Sales Opportunities Automotive Talent Partners (ATP) are currently recruiting for an exciting Automotive Sales Executive opportunity within a high-performing Main Dealer site in the UK. This role is ideal for an experienced Car Sales Executive / Sales Advisor with main dealership experience in New Car Sales and Used Car Sales. However, we will also consider strong sales professionals from other sectors who can demonstrate a proven track record in closing, relationship building, and target achievement. This is a busy dealership with consistent inbound enquiries, strong walk-in traffic, and an established customer database offering excellent earning potential for driven individuals focused on Car Sales performance. The Role Car Sales Executive / New & Used Car Sales As a Car Sales Executive, you will: Drive new car sales and used car sales, achieving agreed monthly targets Manage the full car sales process from enquiry through to vehicle handover Deliver professional finance and insurance (F&I) product presentations Build long-term customer relationships through excellent service and integrity Prepare order forms and complete all relevant car sales documentation accurately Maximise repeat car sales business and outbound prospecting opportunities Support dealership marketing initiatives, promotional events, and team activities You will play a key role in both unit sales performance and F&I penetration within new car sales and used car sales. Car Sales Executive Requirements Previous experience as a Car Sales Executive / Automotive Sales Executive preferred Main Dealer experience within new car sales or used car sales advantageous Strong communication and negotiation skills Confident presenting finance and insurance products Target-driven with a professional, customer-focused approach Highly organised with good attention to detail Candidates from strong retail or B2B sales backgrounds may also be considered if looking to transition into car sales. What s On Offer Competitive basic salary with uncapped commission Company car 5-day working week with flexible hours Career progression into Senior Car Sales, Transaction Manager, or Sales Controller roles Staff discounts on vehicles, servicing, and repairs Paid birthday leave plus additional celebratory leave This is a fantastic opportunity for a motivated Automotive Sales Executive looking to grow within new car sales and used car sales in the UK automotive industry. If you are interested in this Car Sales Executive opportunity or would like to discuss other car sales roles, contact Automotive Talent Partners for a confidential conversation. Apply now to take the next step in your car sales career.
Apr 28, 2026
Full time
Automotive Sales Executive Car Sales Executive New Car Sales Used Car Sales Main Dealer Automotive Sales UK Automotive Industry Car Sales Jobs New & Used Car Sales Sales Advisor Motor Trade Careers Main Dealer Car Sales Opportunities Automotive Talent Partners (ATP) are currently recruiting for an exciting Automotive Sales Executive opportunity within a high-performing Main Dealer site in the UK. This role is ideal for an experienced Car Sales Executive / Sales Advisor with main dealership experience in New Car Sales and Used Car Sales. However, we will also consider strong sales professionals from other sectors who can demonstrate a proven track record in closing, relationship building, and target achievement. This is a busy dealership with consistent inbound enquiries, strong walk-in traffic, and an established customer database offering excellent earning potential for driven individuals focused on Car Sales performance. The Role Car Sales Executive / New & Used Car Sales As a Car Sales Executive, you will: Drive new car sales and used car sales, achieving agreed monthly targets Manage the full car sales process from enquiry through to vehicle handover Deliver professional finance and insurance (F&I) product presentations Build long-term customer relationships through excellent service and integrity Prepare order forms and complete all relevant car sales documentation accurately Maximise repeat car sales business and outbound prospecting opportunities Support dealership marketing initiatives, promotional events, and team activities You will play a key role in both unit sales performance and F&I penetration within new car sales and used car sales. Car Sales Executive Requirements Previous experience as a Car Sales Executive / Automotive Sales Executive preferred Main Dealer experience within new car sales or used car sales advantageous Strong communication and negotiation skills Confident presenting finance and insurance products Target-driven with a professional, customer-focused approach Highly organised with good attention to detail Candidates from strong retail or B2B sales backgrounds may also be considered if looking to transition into car sales. What s On Offer Competitive basic salary with uncapped commission Company car 5-day working week with flexible hours Career progression into Senior Car Sales, Transaction Manager, or Sales Controller roles Staff discounts on vehicles, servicing, and repairs Paid birthday leave plus additional celebratory leave This is a fantastic opportunity for a motivated Automotive Sales Executive looking to grow within new car sales and used car sales in the UK automotive industry. If you are interested in this Car Sales Executive opportunity or would like to discuss other car sales roles, contact Automotive Talent Partners for a confidential conversation. Apply now to take the next step in your car sales career.
Working within CrossReach Counselling Services, you will work as part of a holistic team to deliver a service that ensures that the needs of our perinatal clients are fully met. You will be expected to assist in the development of a high-quality counselling and therapeutic service, working to the highest professional standards of COSCA, BACP or BAAT. This role is offered on a four-day working week, providing a balanced and sustainable approach to managing your workload while maintaining high standards of care. As a Senior Counsellor, together with the Clinical Manager, you will be responsible for maintaining and developing therapeutic support and will also be expected to run some of our outreach hubs. A driving licence and access to your own vehicle is essential for this role. What do I need? A qualification at Diploma level in Counselling or Art Therapy and ideally a qualification in Training and Clinical Supervision. You will be a strong self-motivator, able to work across a broad remit where priorities can change on a daily basis. You will also be required to register with a professional body such as BACP, COSCA or BAAT. If you would like more information on this role, please email .uk We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Apr 28, 2026
Full time
Working within CrossReach Counselling Services, you will work as part of a holistic team to deliver a service that ensures that the needs of our perinatal clients are fully met. You will be expected to assist in the development of a high-quality counselling and therapeutic service, working to the highest professional standards of COSCA, BACP or BAAT. This role is offered on a four-day working week, providing a balanced and sustainable approach to managing your workload while maintaining high standards of care. As a Senior Counsellor, together with the Clinical Manager, you will be responsible for maintaining and developing therapeutic support and will also be expected to run some of our outreach hubs. A driving licence and access to your own vehicle is essential for this role. What do I need? A qualification at Diploma level in Counselling or Art Therapy and ideally a qualification in Training and Clinical Supervision. You will be a strong self-motivator, able to work across a broad remit where priorities can change on a daily basis. You will also be required to register with a professional body such as BACP, COSCA or BAAT. If you would like more information on this role, please email .uk We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 28, 2026
Full time
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Apr 28, 2026
Full time
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community - get in touch to find out more. Main duties of the job We are seeking a dynamic people-focused Catering Manager to lead patient and staff catering services at George Eliot Hospital. Oversee patient and staff meal delivery for over 400 patients and 3,000 staff. Lead Raveloe Restaurant, Vending operations, and manage a team of 50 staff. About us Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication Excellence and safety in everything we do Challenge but support Expect respect and dignity Local health that inspires confidence Benefits: On site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on site parking. If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: Job responsibilities The successful candidate will: Manage catering establishments comprising patient feeding, restaurant and Cafes Work closely with key stakeholder Drive service improvement while ensuring compliance and safety. Lead menu design and food service delivery across the Trust. Manage a catering establishment comprising a central patient feeding area, restaurant, cafs, and vending services. Provide line management for two senior managers and a team of 50 support staff. Collaborate closely with nursing ward teams, Dietitians, and Estates & Facilities. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and person specification attached. Person Specification Experience and Knowledge Minimum of 5 years (recent) experience in a catering environment preferably in the NHS Management of HR related issues To have experience and knowledge of the full range of patient catering including range of cooking methodologies nutrition, menu development Knowledge of budget management and income generation Experience of undertaking investigations and presenting disciplinary cases. Recruitment & selection process To have experience of managing retail outlet so have experience of managing retail outlets Qualification(s) and Professional Training Educated to degree level or equivalent and evidence of continual professional development. Food Hygiene certificate level 4 Food Safety qualification or equivalent (Advanced Food Hygiene) Willing to undertake future development training Craft based qualification e.g. City & Guilds or equivalent. Recognised HACCP qualification Active member of a relevant NHS association in Facilities Management Member of the HCA Skills and Abilities Excellent communication skills to deal with a wide range of patients, visitors and staff (at all levels) Confident and able to work with regulatory bodies, e.g. EHO Ability to work across the Facilities Department and assist with projects. Knowledge of catering production operations, food safety, cook chill processes, HACCP and dietary requirements An understanding of infection control risks, policies and procedures. Excellent IT and report writing skills Excellent budgetary management skills Personal Qualities Ability to interpret legislation and best practice to ensure the service is compliant o Highly organised and ability to prioritise and respond to constantly changing targets and agendas delivery to tight deadlines Respectful and courteous approach to all staff groups and clients Open door policy for staff to meet with post holder to discuss issues Supportive to service managers Firm and consistent approach on HR issues. Ability to work well under pressure and to tight deadlines Communicate well with service users Communicate well with patients and visitors Willing and able to facilitate change and motivate others Excellent judgement and negotiation skills Ability to communicate effectively with external organisations and trust representatives at all levels Approachable and sensitive attitude to staff members Ability to represent Facilities and clearly determine service levels and resources Other Willing to act on own initiative Well motivated to manage a successful team of staff and promote a positive image of the department Demonstrate a willingness to engage with staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 28, 2026
Full time
This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community - get in touch to find out more. Main duties of the job We are seeking a dynamic people-focused Catering Manager to lead patient and staff catering services at George Eliot Hospital. Oversee patient and staff meal delivery for over 400 patients and 3,000 staff. Lead Raveloe Restaurant, Vending operations, and manage a team of 50 staff. About us Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication Excellence and safety in everything we do Challenge but support Expect respect and dignity Local health that inspires confidence Benefits: On site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on site parking. If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: Job responsibilities The successful candidate will: Manage catering establishments comprising patient feeding, restaurant and Cafes Work closely with key stakeholder Drive service improvement while ensuring compliance and safety. Lead menu design and food service delivery across the Trust. Manage a catering establishment comprising a central patient feeding area, restaurant, cafs, and vending services. Provide line management for two senior managers and a team of 50 support staff. Collaborate closely with nursing ward teams, Dietitians, and Estates & Facilities. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and person specification attached. Person Specification Experience and Knowledge Minimum of 5 years (recent) experience in a catering environment preferably in the NHS Management of HR related issues To have experience and knowledge of the full range of patient catering including range of cooking methodologies nutrition, menu development Knowledge of budget management and income generation Experience of undertaking investigations and presenting disciplinary cases. Recruitment & selection process To have experience of managing retail outlet so have experience of managing retail outlets Qualification(s) and Professional Training Educated to degree level or equivalent and evidence of continual professional development. Food Hygiene certificate level 4 Food Safety qualification or equivalent (Advanced Food Hygiene) Willing to undertake future development training Craft based qualification e.g. City & Guilds or equivalent. Recognised HACCP qualification Active member of a relevant NHS association in Facilities Management Member of the HCA Skills and Abilities Excellent communication skills to deal with a wide range of patients, visitors and staff (at all levels) Confident and able to work with regulatory bodies, e.g. EHO Ability to work across the Facilities Department and assist with projects. Knowledge of catering production operations, food safety, cook chill processes, HACCP and dietary requirements An understanding of infection control risks, policies and procedures. Excellent IT and report writing skills Excellent budgetary management skills Personal Qualities Ability to interpret legislation and best practice to ensure the service is compliant o Highly organised and ability to prioritise and respond to constantly changing targets and agendas delivery to tight deadlines Respectful and courteous approach to all staff groups and clients Open door policy for staff to meet with post holder to discuss issues Supportive to service managers Firm and consistent approach on HR issues. Ability to work well under pressure and to tight deadlines Communicate well with service users Communicate well with patients and visitors Willing and able to facilitate change and motivate others Excellent judgement and negotiation skills Ability to communicate effectively with external organisations and trust representatives at all levels Approachable and sensitive attitude to staff members Ability to represent Facilities and clearly determine service levels and resources Other Willing to act on own initiative Well motivated to manage a successful team of staff and promote a positive image of the department Demonstrate a willingness to engage with staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Apr 28, 2026
Full time
ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people's lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation's future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You'll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 28, 2026
Full time
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people's lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation's future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You'll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Telecoms Retail Store Management Confident with mobile phones and accessories Retail Regional Operations Manager Stamford Hill, London (with occasional travel to London & Manchester branches) We are recruiting for a growing telecoms retail business seeking an experienced and hands-on Retail Regional Operations Manager to oversee the day-to-day operations of multiple branches across London and Manchester but you're main base will be at Stamford Hill branch. This is a key leadership role, acting as the link between senior leadership and Branch Managers. You'll ensure stores run smoothly, maintain high operational standards, and deliver a consistent, customer-focused experience across all locations. Key Responsibilities: Oversee daily operations across multiple retail sites Line-manage and support Branch Managers Drive consistency in performance, service, and store standards Handle escalations and resolve operational challenges Lead staff training, onboarding, and development Monitor performance and implement improvements Support rollout of new products and initiatives Report on operations, staffing, and customer insights What We're Looking For: Proven multi-site retail management experience Ideally telecoms/mobile phone retailer management experience Strong mobile phone/telecoms knowledge Strong leadership and people management skills Experience managing managers or senior team members Highly organised with strong problem-solving ability Confident handling challenging situations and conversations Hands-on approach with the ability to lead strategically The Role Offers: Competitive salary with performance-based bonus Clear progression opportunities Private healthcare On-site parking
Apr 28, 2026
Full time
Telecoms Retail Store Management Confident with mobile phones and accessories Retail Regional Operations Manager Stamford Hill, London (with occasional travel to London & Manchester branches) We are recruiting for a growing telecoms retail business seeking an experienced and hands-on Retail Regional Operations Manager to oversee the day-to-day operations of multiple branches across London and Manchester but you're main base will be at Stamford Hill branch. This is a key leadership role, acting as the link between senior leadership and Branch Managers. You'll ensure stores run smoothly, maintain high operational standards, and deliver a consistent, customer-focused experience across all locations. Key Responsibilities: Oversee daily operations across multiple retail sites Line-manage and support Branch Managers Drive consistency in performance, service, and store standards Handle escalations and resolve operational challenges Lead staff training, onboarding, and development Monitor performance and implement improvements Support rollout of new products and initiatives Report on operations, staffing, and customer insights What We're Looking For: Proven multi-site retail management experience Ideally telecoms/mobile phone retailer management experience Strong mobile phone/telecoms knowledge Strong leadership and people management skills Experience managing managers or senior team members Highly organised with strong problem-solving ability Confident handling challenging situations and conversations Hands-on approach with the ability to lead strategically The Role Offers: Competitive salary with performance-based bonus Clear progression opportunities Private healthcare On-site parking
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
Apr 28, 2026
Full time
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
IT Indirect Procurement Manager - Senior Category Manager- Technology Surrey- London - Hybrid- Manufacturer Client Details The organisation is a well-established, mid-sized company within the retail / manufacturing industry, known for its commitment to operational excellence and delivering value to its customers. The company fosters a professional environment that prioritises efficiency and innovation. Description As an experienced Procurement Manager IT- Technology - you will to lead end-to-end procurement activities across hardware, software, telecoms, and IT services. This is a senior, business-facing role where you will provide category expertise, partner closely with stakeholders across the organisation, and play a key role in optimising supplier relationships globally. Key Responsibilities Own the end-to-end procurement lifecycle, including negotiation and contract strategy development, supplier negotiations, and contract creation, working closely with IT stakeholders and Legal Partner with Category Managers to develop and deliver category strategies for key suppliers and sub-categories, aligned with business and leadership priorities Lead and deliver procurement initiatives including RFI, RFP, and contract negotiations, using fact-based approaches such as supplier and market analysis, benchmarking, and cost modelling Drive strategic sourcing activity across IT categories, ensuring robust governance, process compliance, and high stakeholder satisfaction Support and deliver wider procurement transformation and continuous improvement initiatives to streamline processes and enhance performance Ensure compliance with internal policies and external regulations, including security, data privacy, and global procurement governance requirements Maintain accurate procurement documentation and reporting, including master data, purchase orders, KPIs, and key contract terms Deliver agreed financial and performance KPIs, including savings and cost avoidance targets Manage strategic and high-risk supplier relationships, in line with Global Vendor Management standards, including: Monthly supplier review meetings Quarterly business reviews (QRS) and leadership updates SLA performance measurement and reporting Identify supplier risks within managed categories, quantify exposure, and implement effective risk mitigation strategies Collaborate cross-functionally with IT, Finance, Legal, and other business areas to manage priorities, optimise performance, and identify future opportunities. Profile A successful IT Indirect Procurement Manager- Senior Category Manager should have: A proven track record working as a category lead for technology / IT Procurement 8-10 years' experience in IT procurement and vendor management (hardware, software, and IT services) Strong understanding of IT markets, technologies, and the strategic impact of IT on the wider business and customers Extensive experience negotiating high-value IT contracts (>£1mill) Highly analytical, with the ability to interpret complex data from multiple sources Proven programme and stakeholder management capability Excellent influencing, negotiation, and relationship-building skills, including at executive level Experience managing strategically critical suppliers across multiple geographies and ideally a global remit Ideally University degree (or equivalent experience) Job Offer Competitive Salary + Bonus . Professional environment with a focus on operational excellence and innovation. Great opportunities for career development. If you are ready to take the next step in your procurement career, apply now for this exciting opportunity as an IT Indirect Procurement Manager
Apr 28, 2026
Full time
IT Indirect Procurement Manager - Senior Category Manager- Technology Surrey- London - Hybrid- Manufacturer Client Details The organisation is a well-established, mid-sized company within the retail / manufacturing industry, known for its commitment to operational excellence and delivering value to its customers. The company fosters a professional environment that prioritises efficiency and innovation. Description As an experienced Procurement Manager IT- Technology - you will to lead end-to-end procurement activities across hardware, software, telecoms, and IT services. This is a senior, business-facing role where you will provide category expertise, partner closely with stakeholders across the organisation, and play a key role in optimising supplier relationships globally. Key Responsibilities Own the end-to-end procurement lifecycle, including negotiation and contract strategy development, supplier negotiations, and contract creation, working closely with IT stakeholders and Legal Partner with Category Managers to develop and deliver category strategies for key suppliers and sub-categories, aligned with business and leadership priorities Lead and deliver procurement initiatives including RFI, RFP, and contract negotiations, using fact-based approaches such as supplier and market analysis, benchmarking, and cost modelling Drive strategic sourcing activity across IT categories, ensuring robust governance, process compliance, and high stakeholder satisfaction Support and deliver wider procurement transformation and continuous improvement initiatives to streamline processes and enhance performance Ensure compliance with internal policies and external regulations, including security, data privacy, and global procurement governance requirements Maintain accurate procurement documentation and reporting, including master data, purchase orders, KPIs, and key contract terms Deliver agreed financial and performance KPIs, including savings and cost avoidance targets Manage strategic and high-risk supplier relationships, in line with Global Vendor Management standards, including: Monthly supplier review meetings Quarterly business reviews (QRS) and leadership updates SLA performance measurement and reporting Identify supplier risks within managed categories, quantify exposure, and implement effective risk mitigation strategies Collaborate cross-functionally with IT, Finance, Legal, and other business areas to manage priorities, optimise performance, and identify future opportunities. Profile A successful IT Indirect Procurement Manager- Senior Category Manager should have: A proven track record working as a category lead for technology / IT Procurement 8-10 years' experience in IT procurement and vendor management (hardware, software, and IT services) Strong understanding of IT markets, technologies, and the strategic impact of IT on the wider business and customers Extensive experience negotiating high-value IT contracts (>£1mill) Highly analytical, with the ability to interpret complex data from multiple sources Proven programme and stakeholder management capability Excellent influencing, negotiation, and relationship-building skills, including at executive level Experience managing strategically critical suppliers across multiple geographies and ideally a global remit Ideally University degree (or equivalent experience) Job Offer Competitive Salary + Bonus . Professional environment with a focus on operational excellence and innovation. Great opportunities for career development. If you are ready to take the next step in your procurement career, apply now for this exciting opportunity as an IT Indirect Procurement Manager
HEAD OF TALENT & ORGANISATIONAL DEVELOPMENT Shape the future of work Runcorn (Hybrid: 3-4 days on-site) Highly competitive total reward package. We're moving fast, thinking differently, and redefining what's possible. Last year, we secured two employer awards, and we're proud that our Rowlands Pharmacy business has just been recognised as a Top 100 Sunday Times Best Employer UK. To build on this momentum, we're now searching for an impact driven Head of Talent & OD to help shape what comes next. About the Role Sitting at the heart of the HR team, this role will enhance our talent management propositions, products, and services. Grounded in a modern HR value chain approach, your mission will be to elevate what we do and how we do it. You'll bring all this to life through leading our talent management speciality hubs and working collaboratively with HR operations. What You'll Do You'll help shape and deliver our agenda by: Using data to identify patterns, diagnose root causes, and deliver improvements across processes, policies, and systems. Working with HR Shared Services to deploy technology that simplifies HR - improving platforms such as our LMS, ATS, and Performance & Reward systems. Reimagining our employer brand, social presence, EVP, sourcing channels, and assessment methods to strengthen our ability to attract and retain talent. Enhancing colleague and manager experiences across key areas of the employment lifecycle - sourcing/attraction, selection, onboarding, development, engagement, belonging, performance, and reward. Elevating communications and adoption of colleague propositions and HR initiatives, ensuring they land effectively with everyone. Ensuring that your team's commitments and KPIs drive strong performance and continuous improvement. Benchmarking and horizon scanning and making recommendations to ensure we keep pace with the evolving employment landscape. What Success Looks Like You'll succeed by optimising our talent management products, services, and propositions into simpler, faster, better experiences whilst also enabling our colleagues and managers to do their best work. About You You're a strategic, data-driven leader with the ability to execute at pace. You combine deep HR/OD expertise with a passion for designing and delivering HR experiences that have tangible business impact. You'll bring: Strong experience in redesigning and elevating talent management programmes - recruitment, onboarding, L&D, engagement, performance, reward, and retention. Considerable experience of leading delivery focussed Talent Management/HR teams that are both results oriented and relationship centred. An appetite for, and relevant experience, in using data to diagnose issues and shape pragmatic and simple HR solutions. A strong record of improving colleague engagement and experience across the full employee lifecycle and making HR "easy to do business with." Experience in deploying modern technology (including some AI) to enhance talent management. The ability to craft and deliver engaging, multi channel communications and campaigns that drive awareness and adoption. Evidence of delivering initiatives that have improved retention and reduced turnover/attrition. Experience operating at senior leader level in a fast-paced, large-scale environment - ideally Retail or Distribution. A CIPD or OD qualification; psychometrics qualification (desirable). Ready to Shape the Future? If you're an ambitious HR, Talent, or OD professional who is energised by continuous improvement, enthusiastic about delivering meaningful and impactful HR change, and ready for your next challenge - we'd love to hear from you!
Apr 28, 2026
Full time
HEAD OF TALENT & ORGANISATIONAL DEVELOPMENT Shape the future of work Runcorn (Hybrid: 3-4 days on-site) Highly competitive total reward package. We're moving fast, thinking differently, and redefining what's possible. Last year, we secured two employer awards, and we're proud that our Rowlands Pharmacy business has just been recognised as a Top 100 Sunday Times Best Employer UK. To build on this momentum, we're now searching for an impact driven Head of Talent & OD to help shape what comes next. About the Role Sitting at the heart of the HR team, this role will enhance our talent management propositions, products, and services. Grounded in a modern HR value chain approach, your mission will be to elevate what we do and how we do it. You'll bring all this to life through leading our talent management speciality hubs and working collaboratively with HR operations. What You'll Do You'll help shape and deliver our agenda by: Using data to identify patterns, diagnose root causes, and deliver improvements across processes, policies, and systems. Working with HR Shared Services to deploy technology that simplifies HR - improving platforms such as our LMS, ATS, and Performance & Reward systems. Reimagining our employer brand, social presence, EVP, sourcing channels, and assessment methods to strengthen our ability to attract and retain talent. Enhancing colleague and manager experiences across key areas of the employment lifecycle - sourcing/attraction, selection, onboarding, development, engagement, belonging, performance, and reward. Elevating communications and adoption of colleague propositions and HR initiatives, ensuring they land effectively with everyone. Ensuring that your team's commitments and KPIs drive strong performance and continuous improvement. Benchmarking and horizon scanning and making recommendations to ensure we keep pace with the evolving employment landscape. What Success Looks Like You'll succeed by optimising our talent management products, services, and propositions into simpler, faster, better experiences whilst also enabling our colleagues and managers to do their best work. About You You're a strategic, data-driven leader with the ability to execute at pace. You combine deep HR/OD expertise with a passion for designing and delivering HR experiences that have tangible business impact. You'll bring: Strong experience in redesigning and elevating talent management programmes - recruitment, onboarding, L&D, engagement, performance, reward, and retention. Considerable experience of leading delivery focussed Talent Management/HR teams that are both results oriented and relationship centred. An appetite for, and relevant experience, in using data to diagnose issues and shape pragmatic and simple HR solutions. A strong record of improving colleague engagement and experience across the full employee lifecycle and making HR "easy to do business with." Experience in deploying modern technology (including some AI) to enhance talent management. The ability to craft and deliver engaging, multi channel communications and campaigns that drive awareness and adoption. Evidence of delivering initiatives that have improved retention and reduced turnover/attrition. Experience operating at senior leader level in a fast-paced, large-scale environment - ideally Retail or Distribution. A CIPD or OD qualification; psychometrics qualification (desirable). Ready to Shape the Future? If you're an ambitious HR, Talent, or OD professional who is energised by continuous improvement, enthusiastic about delivering meaningful and impactful HR change, and ready for your next challenge - we'd love to hear from you!
Do you enjoy building channels, not just managing them? Want to take ownership of a £5m+ retail channel with a clear path to double it? Confident leading relationships in a fragmented, independent market? I m working with a well established consumer business looking for a NAM / Channel Manager to help rebuild and scale a key retail channel that s been underinvested in recent years. This isn t a traditional NAM role. It s a hands-on, high impact position where you ll: Own and deliver the channel strategy Grow key accounts and rebuild customer relationships Lead a small field team, setting direction and structure Drive revenue, margin, and performance Use data and forecasting to improve decision-making The channel is currently worth £4 5m, with a clear opportunity to grow to £10m+. So plenty of headroom to make a real impact. The Company & Role: A leading business within the consumer products space, this organisation has built a strong reputation for quality, heritage, and innovation. With a diverse product portfolio and established presence across multiple channels, the business is now reinvesting in its independent retail network, recognising the significant growth potential within this space. Reporting into the senior commercial leadership team, you ll take full ownership of the independent retail channel, combining elements of channel strategy, key account management, and team leadership. You ll work closely with a small team of Regional Sales Managers, providing structure, focus, and strategic direction, while remaining hands-on with key customers and commercial delivery. Key Responsibilities: Owning and delivering the channel strategy for the independent retail segment Driving revenue, margin, and overall channel performance Developing and growing key customer accounts through strong relationship management Rebuilding trust and engagement across a previously underinvested channel Balancing account development (majority focus) with targeted new business activity Leading joint business planning and commercial negotiations with key customers Supporting and guiding Regional Sales Managers to ensure consistent execution Identifying growth opportunities across range, pricing, and distribution Owning forecasting, budgeting, and performance tracking across the channel Analysing performance data to identify risks, opportunities, and improvements Driving a high standard of customer experience and commercial discipline What We re Looking For Experience in Channel Management, National Account Management, or a similar commercial role Exposure to appliances, electricals or consumer durables would be highly beneficial Background working within independent or relationship led retail channels Strong commercial acumen, with experience managing revenue and driving growth Confident in forecasting, planning, and using data to inform decisions Proven ability to build and maintain long-term customer relationships Experience influencing or leading field-based sales teams Strong communication and negotiation skills Highly self-motivated and comfortable working in a field-based, autonomous role A proactive, solutions-focused mindset with the ability to drive change and improvement Interested? Click Apply or message me directly. The Advocate Group is a leading recruitment partner to the FMCG, healthcare, and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
Apr 28, 2026
Full time
Do you enjoy building channels, not just managing them? Want to take ownership of a £5m+ retail channel with a clear path to double it? Confident leading relationships in a fragmented, independent market? I m working with a well established consumer business looking for a NAM / Channel Manager to help rebuild and scale a key retail channel that s been underinvested in recent years. This isn t a traditional NAM role. It s a hands-on, high impact position where you ll: Own and deliver the channel strategy Grow key accounts and rebuild customer relationships Lead a small field team, setting direction and structure Drive revenue, margin, and performance Use data and forecasting to improve decision-making The channel is currently worth £4 5m, with a clear opportunity to grow to £10m+. So plenty of headroom to make a real impact. The Company & Role: A leading business within the consumer products space, this organisation has built a strong reputation for quality, heritage, and innovation. With a diverse product portfolio and established presence across multiple channels, the business is now reinvesting in its independent retail network, recognising the significant growth potential within this space. Reporting into the senior commercial leadership team, you ll take full ownership of the independent retail channel, combining elements of channel strategy, key account management, and team leadership. You ll work closely with a small team of Regional Sales Managers, providing structure, focus, and strategic direction, while remaining hands-on with key customers and commercial delivery. Key Responsibilities: Owning and delivering the channel strategy for the independent retail segment Driving revenue, margin, and overall channel performance Developing and growing key customer accounts through strong relationship management Rebuilding trust and engagement across a previously underinvested channel Balancing account development (majority focus) with targeted new business activity Leading joint business planning and commercial negotiations with key customers Supporting and guiding Regional Sales Managers to ensure consistent execution Identifying growth opportunities across range, pricing, and distribution Owning forecasting, budgeting, and performance tracking across the channel Analysing performance data to identify risks, opportunities, and improvements Driving a high standard of customer experience and commercial discipline What We re Looking For Experience in Channel Management, National Account Management, or a similar commercial role Exposure to appliances, electricals or consumer durables would be highly beneficial Background working within independent or relationship led retail channels Strong commercial acumen, with experience managing revenue and driving growth Confident in forecasting, planning, and using data to inform decisions Proven ability to build and maintain long-term customer relationships Experience influencing or leading field-based sales teams Strong communication and negotiation skills Highly self-motivated and comfortable working in a field-based, autonomous role A proactive, solutions-focused mindset with the ability to drive change and improvement Interested? Click Apply or message me directly. The Advocate Group is a leading recruitment partner to the FMCG, healthcare, and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.
About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About the role The Senior Community Science Officer role will provide day to day project management of the community science workstream within the National Education Nature Park programme, coordinating the work of a small team of colleagues and liaising across the Museum and wider partnership. The role will work closely with Postdoctoral Researchers to facilitate meaningful research collaborations between young people, educators and biodiversity researchers, and to use evidence to inform nature recovery action across the country. The National Education Nature Park is an England wide programme of nature recovery, community science research, and climate education with over 9000 schools participating. Young people develop a meaningful connection to nature, experience rich curriculum content about biodiversity, climate change and the Planetary Emergency, and critically, feel able to take action to enhance and protect nature. The programme is commissioned by the Department for Education and led by the Museum in partnership with the Royal Horticultural Society and others. The post will be based within the Angela Marmont Centre for UK Nature (Science Department) as part of the Community Science team. The successful candidate will form an integral part of this internationally recognised research practice group. About you We are looking for an experienced community science (citizen science) professional to play a key role in delivering a high profile, exciting national programme. You will be passionate about participatory approaches to scientific research and have a wealth of experience to draw upon to create engaging and creative research activities that result in high quality research data. This role provides the opportunity for you to combine community science research with on the ground real world change, by supporting schools to enhance habitats on their school site and work towards nature recovery. Your knowledge of UK habitats and biodiversity, and approaches to enhance these, is key. Your experience of working with young people and designing resources or learning experiences for them will ensure that community science activities are deeply grounded in the National Curriculum and that this programme is equitable and accessible to all. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Apr 28, 2026
Full time
About Us We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website. Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. About the role The Senior Community Science Officer role will provide day to day project management of the community science workstream within the National Education Nature Park programme, coordinating the work of a small team of colleagues and liaising across the Museum and wider partnership. The role will work closely with Postdoctoral Researchers to facilitate meaningful research collaborations between young people, educators and biodiversity researchers, and to use evidence to inform nature recovery action across the country. The National Education Nature Park is an England wide programme of nature recovery, community science research, and climate education with over 9000 schools participating. Young people develop a meaningful connection to nature, experience rich curriculum content about biodiversity, climate change and the Planetary Emergency, and critically, feel able to take action to enhance and protect nature. The programme is commissioned by the Department for Education and led by the Museum in partnership with the Royal Horticultural Society and others. The post will be based within the Angela Marmont Centre for UK Nature (Science Department) as part of the Community Science team. The successful candidate will form an integral part of this internationally recognised research practice group. About you We are looking for an experienced community science (citizen science) professional to play a key role in delivering a high profile, exciting national programme. You will be passionate about participatory approaches to scientific research and have a wealth of experience to draw upon to create engaging and creative research activities that result in high quality research data. This role provides the opportunity for you to combine community science research with on the ground real world change, by supporting schools to enhance habitats on their school site and work towards nature recovery. Your knowledge of UK habitats and biodiversity, and approaches to enhance these, is key. Your experience of working with young people and designing resources or learning experiences for them will ensure that community science activities are deeply grounded in the National Curriculum and that this programme is equitable and accessible to all. Thriving at the Museum: the way we work We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work. What we offer 27.5 days holiday plus 8 bank holidays (full time equivalent) Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 10%) Season ticket, bicycle and rental loan Life insurance Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK. Staff discount at our Museum shops and cafes We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit Membership to our Sports and Social Association (for a small fee), which includes access to our in house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi Hybrid working We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this than seeing first hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager. Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Job Title: Cost Manager - (Fit Out) Projects: Commercial / Residential / Life Science Salary: Up to £80,000 plus bonus and an excellent benefits package The Opportunity Our client is seeking an experienced Cost Manager to join their Fit Out team, supporting the successful delivery of high-profile construction projects. This is a key commercial role, offering the opportunity to take ownership of financial management across complex schemes while working alongside a highly skilled project team. The Role You will be responsible for supporting all aspects of the commercial and financial management of construction projects, ensuring cost control, contractual compliance, and effective stakeholder coordination throughout the project lifecycle. Key responsibilities include: Supporting Health & Safety compliance across your work packages and contributing to overall project delivery Managing allocated elements of work under the direction of the Senior Cost Manager / Commercial Lead Developing tender lists and preparing detailed tender documentation Evaluating tenders commercially, including leading meetings and producing recommendation reports Preparing and administering contract documentation Reviewing subcontractor and consultant submissions from a commercial perspective Managing change control processes, including instructions, cost agreement, and variations Maintaining accurate and up-to-date project accounts Carrying out site inspections to assess progress and commercial performance Preparing interim valuations and managing payment processes Negotiating and agreeing final accounts Supporting cash flow forecasting and cost reporting Assisting with insurance claims where required About You Our client is looking for a commercially astute and confident professional who can operate effectively within a fast-paced project environment. You will have: Proven Quantity Surveying experience, ideally on large-scale commercial, residential, or retail projects A degree in Quantity Surveying or a related discipline (preferred) Strong commercial awareness and negotiation skills Excellent communication skills, both written and verbal The ability to build and maintain strong working relationships across project teams A high level of accuracy and attention to detail Strong IT and systems proficiency Additional Responsibilities Health & Safety You will be expected to take responsibility for your own health and safety, as well as that of others, ensuring compliance with all relevant policies, procedures, and legislation. Environmental, Social & Governance (ESG) Our client places strong emphasis on ESG principles. You will be expected to support sustainable practices, minimise environmental impact, and contribute positively to the wider community. Quality Management You will play a role in maintaining high-quality standards, ensuring compliance with ISO 9001 requirements and internal quality management systems. Why Apply? This is an excellent opportunity to join a well-established and forward-thinking organisation, working on high-profile projects with strong career development prospects and a collaborative team environment.
Apr 28, 2026
Full time
Job Title: Cost Manager - (Fit Out) Projects: Commercial / Residential / Life Science Salary: Up to £80,000 plus bonus and an excellent benefits package The Opportunity Our client is seeking an experienced Cost Manager to join their Fit Out team, supporting the successful delivery of high-profile construction projects. This is a key commercial role, offering the opportunity to take ownership of financial management across complex schemes while working alongside a highly skilled project team. The Role You will be responsible for supporting all aspects of the commercial and financial management of construction projects, ensuring cost control, contractual compliance, and effective stakeholder coordination throughout the project lifecycle. Key responsibilities include: Supporting Health & Safety compliance across your work packages and contributing to overall project delivery Managing allocated elements of work under the direction of the Senior Cost Manager / Commercial Lead Developing tender lists and preparing detailed tender documentation Evaluating tenders commercially, including leading meetings and producing recommendation reports Preparing and administering contract documentation Reviewing subcontractor and consultant submissions from a commercial perspective Managing change control processes, including instructions, cost agreement, and variations Maintaining accurate and up-to-date project accounts Carrying out site inspections to assess progress and commercial performance Preparing interim valuations and managing payment processes Negotiating and agreeing final accounts Supporting cash flow forecasting and cost reporting Assisting with insurance claims where required About You Our client is looking for a commercially astute and confident professional who can operate effectively within a fast-paced project environment. You will have: Proven Quantity Surveying experience, ideally on large-scale commercial, residential, or retail projects A degree in Quantity Surveying or a related discipline (preferred) Strong commercial awareness and negotiation skills Excellent communication skills, both written and verbal The ability to build and maintain strong working relationships across project teams A high level of accuracy and attention to detail Strong IT and systems proficiency Additional Responsibilities Health & Safety You will be expected to take responsibility for your own health and safety, as well as that of others, ensuring compliance with all relevant policies, procedures, and legislation. Environmental, Social & Governance (ESG) Our client places strong emphasis on ESG principles. You will be expected to support sustainable practices, minimise environmental impact, and contribute positively to the wider community. Quality Management You will play a role in maintaining high-quality standards, ensuring compliance with ISO 9001 requirements and internal quality management systems. Why Apply? This is an excellent opportunity to join a well-established and forward-thinking organisation, working on high-profile projects with strong career development prospects and a collaborative team environment.
