Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 14, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Job Title: Office & Facilities Coordinator Location : Leeds + Travel Salary : £30,000 - £35,000 per annum + Expenses Hours : Monday - Friday Are you an organised, proactive and hands on professional looking to join a growing business? If so, this could be the ideal opportunity for you! This is an excellent opportunity to join a forward thinking organisation where you will play a key role in ensuring the smooth day to day running of multiple sites. As Office & Facilities Coordinator, you will be central to supporting office operations, facilities management and senior leadership, helping to deliver a positive, efficient and well maintained workplace experience. Working in a fast paced and varied environment, this role is ideal for someone who enjoys taking ownership, problem solving and keeping things running seamlessly behind the scenes. You will be confident managing multiple priorities, working with stakeholders at all levels and ensuring high standards are consistently maintained across all locations. Key Responsibilities as Office & Facilities Coordinator: Act as the main point of contact for the day to day running of office facilities across multiple sites. Provide proactive administrative and operational support to ensure smooth business operations. Manage contractor relationships, coordinating maintenance, works and improvement projects across sites. Ensure full compliance with Health & Safety legislation, supporting risk assessments and site safety checks. Oversee office supplies, equipment and consumables, ensuring appropriate stock levels are maintained. Support onboarding of new starters and visiting employees, ensuring a welcoming and well prepared office experience. Proactively identify and resolve facilities and workplace issues, contributing to continuous improvement of the office environment. Coordinate diaries, meeting rooms and internal scheduling requirements. Support senior leadership with diary management, travel arrangements and logistical coordination. Raise purchase orders and support general procurement administration. Manage incoming email correspondence for senior leadership, actioning or delegating where appropriate. Organise internal meetings, events and wider business activities. Liaise confidently with internal and external stakeholders including senior management. Experience Required: Experience in an administrative, office management, HR or facilities management related role. Strong organisational and time management skills with the ability to prioritise effectively. Excellent written and verbal communication skills. Proactive, resourceful and confident approach to problem solving. High attention to detail with the ability to manage multiple tasks simultaneously. Experience working with senior stakeholders and cross functional teams. Strong IT skills and confidence using multiple systems. Ability to work independently as well as part of a wider team. Full UK driving licence required due to travel between sites. In return, you will join a supportive and growing organisation where you will play a key role in shaping the workplace experience across multiple sites. You will benefit from a competitive salary and the opportunity to work in a varied and impactful role where no two days are the same. If you are proactive, organised and thrive in a hands on environment, APPLY TODAY! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
May 14, 2026
Full time
Job Title: Office & Facilities Coordinator Location : Leeds + Travel Salary : £30,000 - £35,000 per annum + Expenses Hours : Monday - Friday Are you an organised, proactive and hands on professional looking to join a growing business? If so, this could be the ideal opportunity for you! This is an excellent opportunity to join a forward thinking organisation where you will play a key role in ensuring the smooth day to day running of multiple sites. As Office & Facilities Coordinator, you will be central to supporting office operations, facilities management and senior leadership, helping to deliver a positive, efficient and well maintained workplace experience. Working in a fast paced and varied environment, this role is ideal for someone who enjoys taking ownership, problem solving and keeping things running seamlessly behind the scenes. You will be confident managing multiple priorities, working with stakeholders at all levels and ensuring high standards are consistently maintained across all locations. Key Responsibilities as Office & Facilities Coordinator: Act as the main point of contact for the day to day running of office facilities across multiple sites. Provide proactive administrative and operational support to ensure smooth business operations. Manage contractor relationships, coordinating maintenance, works and improvement projects across sites. Ensure full compliance with Health & Safety legislation, supporting risk assessments and site safety checks. Oversee office supplies, equipment and consumables, ensuring appropriate stock levels are maintained. Support onboarding of new starters and visiting employees, ensuring a welcoming and well prepared office experience. Proactively identify and resolve facilities and workplace issues, contributing to continuous improvement of the office environment. Coordinate diaries, meeting rooms and internal scheduling requirements. Support senior leadership with diary management, travel arrangements and logistical coordination. Raise purchase orders and support general procurement administration. Manage incoming email correspondence for senior leadership, actioning or delegating where appropriate. Organise internal meetings, events and wider business activities. Liaise confidently with internal and external stakeholders including senior management. Experience Required: Experience in an administrative, office management, HR or facilities management related role. Strong organisational and time management skills with the ability to prioritise effectively. Excellent written and verbal communication skills. Proactive, resourceful and confident approach to problem solving. High attention to detail with the ability to manage multiple tasks simultaneously. Experience working with senior stakeholders and cross functional teams. Strong IT skills and confidence using multiple systems. Ability to work independently as well as part of a wider team. Full UK driving licence required due to travel between sites. In return, you will join a supportive and growing organisation where you will play a key role in shaping the workplace experience across multiple sites. You will benefit from a competitive salary and the opportunity to work in a varied and impactful role where no two days are the same. If you are proactive, organised and thrive in a hands on environment, APPLY TODAY! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Job Title: Office & Facilities Coordinator Location : Harrogate + Travel Salary : £30,000 - £35,000 per annum + Expenses Hours : Monday - Friday Are you an organised, proactive and hands on professional looking to join a growing business? If so, this could be the ideal opportunity for you based in Harrogate! This is an excellent opportunity to join a forward thinking organisation where you will play a key role in ensuring the smooth day to day running of multiple sites. As Office & Facilities Coordinator, you will be central to supporting office operations, facilities management and senior leadership, helping to deliver a positive, efficient and well maintained workplace experience. Working in a fast paced and varied environment, this role is ideal for someone who enjoys taking ownership, problem solving and keeping things running seamlessly behind the scenes. You will be confident managing multiple priorities, working with stakeholders at all levels and ensuring high standards are consistently maintained across all locations. Key Responsibilities as Office & Facilities Coordinator: Act as the main point of contact for the day to day running of office facilities across multiple sites. Provide proactive administrative and operational support to ensure smooth business operations. Manage contractor relationships, coordinating maintenance, works and improvement projects across sites. Ensure full compliance with Health & Safety legislation, supporting risk assessments and site safety checks. Oversee office supplies, equipment and consumables, ensuring appropriate stock levels are maintained. Support onboarding of new starters and visiting employees, ensuring a welcoming and well prepared office experience. Proactively identify and resolve facilities and workplace issues, contributing to continuous improvement of the office environment. Coordinate diaries, meeting rooms and internal scheduling requirements. Support senior leadership with diary management, travel arrangements and logistical coordination. Raise purchase orders and support general procurement administration. Manage incoming email correspondence for senior leadership, actioning or delegating where appropriate. Organise internal meetings, events and wider business activities. Liaise confidently with internal and external stakeholders including senior management. Experience Required: Experience in an administrative, office management, HR or facilities management related role. Strong organisational and time management skills with the ability to prioritise effectively. Excellent written and verbal communication skills. Proactive, resourceful and confident approach to problem solving. High attention to detail with the ability to manage multiple tasks simultaneously. Experience working with senior stakeholders and cross functional teams. Strong IT skills and confidence using multiple systems. Ability to work independently as well as part of a wider team. Full UK driving licence required due to travel between sites. In return, you will join a supportive and growing organisation where you will play a key role in shaping the workplace experience across multiple sites. You will benefit from a competitive salary and the opportunity to work in a varied and impactful role where no two days are the same. If you are proactive, organised and thrive in a hands on environment, APPLY TODAY! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
May 12, 2026
Full time
Job Title: Office & Facilities Coordinator Location : Harrogate + Travel Salary : £30,000 - £35,000 per annum + Expenses Hours : Monday - Friday Are you an organised, proactive and hands on professional looking to join a growing business? If so, this could be the ideal opportunity for you based in Harrogate! This is an excellent opportunity to join a forward thinking organisation where you will play a key role in ensuring the smooth day to day running of multiple sites. As Office & Facilities Coordinator, you will be central to supporting office operations, facilities management and senior leadership, helping to deliver a positive, efficient and well maintained workplace experience. Working in a fast paced and varied environment, this role is ideal for someone who enjoys taking ownership, problem solving and keeping things running seamlessly behind the scenes. You will be confident managing multiple priorities, working with stakeholders at all levels and ensuring high standards are consistently maintained across all locations. Key Responsibilities as Office & Facilities Coordinator: Act as the main point of contact for the day to day running of office facilities across multiple sites. Provide proactive administrative and operational support to ensure smooth business operations. Manage contractor relationships, coordinating maintenance, works and improvement projects across sites. Ensure full compliance with Health & Safety legislation, supporting risk assessments and site safety checks. Oversee office supplies, equipment and consumables, ensuring appropriate stock levels are maintained. Support onboarding of new starters and visiting employees, ensuring a welcoming and well prepared office experience. Proactively identify and resolve facilities and workplace issues, contributing to continuous improvement of the office environment. Coordinate diaries, meeting rooms and internal scheduling requirements. Support senior leadership with diary management, travel arrangements and logistical coordination. Raise purchase orders and support general procurement administration. Manage incoming email correspondence for senior leadership, actioning or delegating where appropriate. Organise internal meetings, events and wider business activities. Liaise confidently with internal and external stakeholders including senior management. Experience Required: Experience in an administrative, office management, HR or facilities management related role. Strong organisational and time management skills with the ability to prioritise effectively. Excellent written and verbal communication skills. Proactive, resourceful and confident approach to problem solving. High attention to detail with the ability to manage multiple tasks simultaneously. Experience working with senior stakeholders and cross functional teams. Strong IT skills and confidence using multiple systems. Ability to work independently as well as part of a wider team. Full UK driving licence required due to travel between sites. In return, you will join a supportive and growing organisation where you will play a key role in shaping the workplace experience across multiple sites. You will benefit from a competitive salary and the opportunity to work in a varied and impactful role where no two days are the same. If you are proactive, organised and thrive in a hands on environment, APPLY TODAY! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 11, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 08, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
