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on site customer experience lead freelance
Nigel Frank International
Digital Executive - London - c£45K
Nigel Frank International
Digital Executive - London - c£45K A growing retail brand is looking for a creative and commercially minded Digital Executive to take ownership of its digital presence across E-commerce, content, and multi-channel campaigns within a premium environment. This is a fantastic opportunity for someone with a strong eye for design, hands-on digital marketing experience, and a passion for delivering engaging online customer experiences. Key Responsibilities Own and manage website content and ongoing development, acting as the key contact for web agencies Lead digital creative output across channels, ensuring a consistent and high-end visual identity Plan and deliver email marketing campaigns using platforms such as Klaviyo Manage digital campaign performance, using analytics to optimise engagement and ROI Coordinate freelancers, photographers, and external partners to deliver high-quality digital content Essential Requirements Proven experience in a digital, E-commerce, or marketing role Strong eye for design and brand presentation, ideally within luxury or premium sectors Hands-on experience with Shopify or similar E-commerce platforms Experience with email marketing tools (Klaviyo preferred) Proficiency in Adobe Photoshop
May 07, 2026
Full time
Digital Executive - London - c£45K A growing retail brand is looking for a creative and commercially minded Digital Executive to take ownership of its digital presence across E-commerce, content, and multi-channel campaigns within a premium environment. This is a fantastic opportunity for someone with a strong eye for design, hands-on digital marketing experience, and a passion for delivering engaging online customer experiences. Key Responsibilities Own and manage website content and ongoing development, acting as the key contact for web agencies Lead digital creative output across channels, ensuring a consistent and high-end visual identity Plan and deliver email marketing campaigns using platforms such as Klaviyo Manage digital campaign performance, using analytics to optimise engagement and ROI Coordinate freelancers, photographers, and external partners to deliver high-quality digital content Essential Requirements Proven experience in a digital, E-commerce, or marketing role Strong eye for design and brand presentation, ideally within luxury or premium sectors Hands-on experience with Shopify or similar E-commerce platforms Experience with email marketing tools (Klaviyo preferred) Proficiency in Adobe Photoshop
On-Site Customer Experience Lead (Freelance)
Far & Beyond Events Birmingham, Staffordshire
An award-winning global events agency is seeking a Customer Service Manager for the Gladiators Experience at Birmingham NEC. The successful candidate will deliver outstanding customer experiences, implement training programs, and work closely with various stakeholders. Ideal applicants will have extensive experience in event-related customer service management and a strong desire for service excellence. This freelance role runs until September 2026, requiring on-site presence during key event periods.
May 02, 2026
Full time
An award-winning global events agency is seeking a Customer Service Manager for the Gladiators Experience at Birmingham NEC. The successful candidate will deliver outstanding customer experiences, implement training programs, and work closely with various stakeholders. Ideal applicants will have extensive experience in event-related customer service management and a strong desire for service excellence. This freelance role runs until September 2026, requiring on-site presence during key event periods.

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