Julie Rose Recruitment
Croydon, Surrey
JRRL are seeking a full-time Events Coordinator to play a key role in delivering exceptional client experiences with their prestigious client. Specialising in luxury weddings, corporate, private events, and film/TV productions, we are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue. Key Duties & Responsibilities for the Events Coordinator: Provide high-touch account management from booking through to event day via CRM and direct communication Maintain accurate and up-to-date CRM records at all times Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning Maintain expert knowledge of all venue spaces Manage supplier administration including contracts, documentation, certificates, and payments Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance Oversee venue preparation and ensure all event details are approved prior to event day Supervise external event staff including coordinators, caterers, decorators, etc. Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery Support post-event processes including feedback, reporting, and administrative completion Analyse event performance and contribute improvement ideas Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research Provide general administrative and operational support to the wider team Key Skills & Personal Attributes for the Events Coordinator: Passion for luxury customer service and creating exceptional client experiences Warm, polished, confident communicator who builds strong client relationships Exceptional attention to detail and accuracy across all tasks Highly organised, able to manage multiple priorities in a fast-paced environment Emotionally intelligent, discreet, and able to handle sensitive situations with tact Calm under pressure with a professional and composed approach Excellent written communication with strong grammar and tone Confident verbal communicator with a refined, professional manner Strong time management and prioritisation skills Proactive, self-motivated, and solution-focused Collaborative team player within a high-performing environment Reliable, punctual, and accountable Flexible to work weekends, peak seasons, and event days Confident with Microsoft Office; HubSpot CRM or similar experience advantageous Passion for weddings, hospitality, and heritage venues Full training provided on internal systems and CRM platforms This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
JRRL are seeking a full-time Events Coordinator to play a key role in delivering exceptional client experiences with their prestigious client. Specialising in luxury weddings, corporate, private events, and film/TV productions, we are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue. Key Duties & Responsibilities for the Events Coordinator: Provide high-touch account management from booking through to event day via CRM and direct communication Maintain accurate and up-to-date CRM records at all times Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning Maintain expert knowledge of all venue spaces Manage supplier administration including contracts, documentation, certificates, and payments Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance Oversee venue preparation and ensure all event details are approved prior to event day Supervise external event staff including coordinators, caterers, decorators, etc. Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery Support post-event processes including feedback, reporting, and administrative completion Analyse event performance and contribute improvement ideas Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research Provide general administrative and operational support to the wider team Key Skills & Personal Attributes for the Events Coordinator: Passion for luxury customer service and creating exceptional client experiences Warm, polished, confident communicator who builds strong client relationships Exceptional attention to detail and accuracy across all tasks Highly organised, able to manage multiple priorities in a fast-paced environment Emotionally intelligent, discreet, and able to handle sensitive situations with tact Calm under pressure with a professional and composed approach Excellent written communication with strong grammar and tone Confident verbal communicator with a refined, professional manner Strong time management and prioritisation skills Proactive, self-motivated, and solution-focused Collaborative team player within a high-performing environment Reliable, punctual, and accountable Flexible to work weekends, peak seasons, and event days Confident with Microsoft Office; HubSpot CRM or similar experience advantageous Passion for weddings, hospitality, and heritage venues Full training provided on internal systems and CRM platforms This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
Julie Rose Recruitment
Croydon, Surrey
JRRL are seeking a Sales & Events Coordinator to play a key role in driving revenue and delivering exceptional client experiences for their prestigious client. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves converting enquiries, managing bookings, and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail. Salary: £30,000 to £35,000 per year + commission + company pension. OTE £40,000 to £45,000 per year. Key Duties & Responsibilities for the Sales & Events Coordinator: Manage incoming enquiries via phone, HubSpot CRM, email, and WhatsApp, ensuring prompt, professional responses Develop a strong understanding of client requirements and guide them towards suitable venue and supplier options Convert enquiries into confirmed bookings using a consultative, sales-led approach Represent the venue at open days, showcases, and sales events, actively converting interest into bookings Conduct virtual and in-person show rounds with confidence, warmth, and attention to detail Maintain accurate and up-to-date CRM records at all times Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning Manage supplier administration including contracts, documentation, certificates, and payments Work towards and exceed sales targets and KPIs Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance Oversee venue preparation and ensure all event details are approved prior to event day Supervise external event staff including coordinators, caterers, decorators, etc. Analyse sales and event performance and contribute improvement ideas Support marketing activities including social media, content creation, blogs, email campaigns, and competitor research Provide general administrative and operational support to the wider team Full training provided on internal systems and CRM platforms Key Skills & Personal Attributes for the Sales & Events Coordinator: Passion for luxury customer service and creating exceptional client experiences Warm, polished, confident communicator who builds strong client relationships Commercial awareness, balancing service excellence with revenue goals Highly organised, able to manage multiple priorities in a fast-paced environment Emotionally intelligent, discreet, and able to handle sensitive situations with tact Calm under pressure with a professional and composed approach Excellent written communication with strong grammar and tone Strong time management and prioritisation skills Proactive, self-motivated, and solution-focused Collaborative team player within a high-performing environment Reliable, punctual, and accountable Flexible to work weekends, peak seasons, and event days Confident with Microsoft Office; HubSpot CRM or similar experience advantageous This is a full-time role If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
JRRL are seeking a Sales & Events Coordinator to play a key role in driving revenue and delivering exceptional client experiences for their prestigious client. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves converting enquiries, managing bookings, and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail. Salary: £30,000 to £35,000 per year + commission + company pension. OTE £40,000 to £45,000 per year. Key Duties & Responsibilities for the Sales & Events Coordinator: Manage incoming enquiries via phone, HubSpot CRM, email, and WhatsApp, ensuring prompt, professional responses Develop a strong understanding of client requirements and guide them towards suitable venue and supplier options Convert enquiries into confirmed bookings using a consultative, sales-led approach Represent the venue at open days, showcases, and sales events, actively converting interest into bookings Conduct virtual and in-person show rounds with confidence, warmth, and attention to detail Maintain accurate and up-to-date CRM records at all times Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning Manage supplier administration including contracts, documentation, certificates, and payments Work towards and exceed sales targets and KPIs Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance Oversee venue preparation and ensure all event details are approved prior to event day Supervise external event staff including coordinators, caterers, decorators, etc. Analyse sales and event performance and contribute improvement ideas Support marketing activities including social media, content creation, blogs, email campaigns, and competitor research Provide general administrative and operational support to the wider team Full training provided on internal systems and CRM platforms Key Skills & Personal Attributes for the Sales & Events Coordinator: Passion for luxury customer service and creating exceptional client experiences Warm, polished, confident communicator who builds strong client relationships Commercial awareness, balancing service excellence with revenue goals Highly organised, able to manage multiple priorities in a fast-paced environment Emotionally intelligent, discreet, and able to handle sensitive situations with tact Calm under pressure with a professional and composed approach Excellent written communication with strong grammar and tone Strong time management and prioritisation skills Proactive, self-motivated, and solution-focused Collaborative team player within a high-performing environment Reliable, punctual, and accountable Flexible to work weekends, peak seasons, and event days Confident with Microsoft Office; HubSpot CRM or similar experience advantageous This is a full-time role If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
