31 jobs found

This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details

Salary is increased upon annual review and based on performance. Commission is also payable upon reaching individual and team targets. Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 01/05/2026 About this job Midland Letting and Sales Ltd is a well-established independent estate and letting agent specialising in lettings, management, and sales throughout Birmingham. We are dedicated to providing exceptional service and fostering professional growth within the property industry. We are looking to expand our company and seeking the best candidates looking for long term employment prospects. Job Summary This dynamic role provides hands on experience in property sales, lettings, customer service, and administrative tasks. Responsibilities Assist with property viewings, client inquiries, and follow up communications to ensure a positive customer experience. Support the marketing of the company and properties through online listings, social media, and promotional materials. Conduct property inspections and prepare detailed reports for clients and management. Help coordinate property management activities, including tenant relations and maintenance scheduling. Maintain accurate records of property transactions, appointments, and client interactions. Develop an understanding of relevant regulations such as Housing laws and Real Estate law. Yoou will contribute to administrative duties, including data entry, filing, and scheduling appointments through our computerised system. Skills We welcome strong communication skills with the ability to engage effectively with clients and team members. Basic negotiation skills to support sales and rental agreements. Familiarity with property management practices and real estate regulations would be an advantage, though not essential. Excellent organisational skills with attention to detail in administrative tasks is important. The position will require travel to and from properties, having a clean driving license is ideal (use of a company car may be provided upon promotion), though having use of your own car to begin with is essential. Company Hours Company hours are 9.6pm Monday to Friday, 9.2pm Saturday. We offer time off in lieu for Saturday shifts and have a Saturday Rota in place.

For additional information, please review .analysis, application development, problem solving and communication to Source to Pay Solutions Technology group.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Source to Pay Solutions Technology group is part of COO (Citi Operating Office) Technology organization supporting Citi Operating Office business function and its enterprise wide transformation agenda to achieve improvements across risk management, controls, data governance, AI adoption, and process re engineering by delivering scalable, secure, and modern technology solutions. Based in Belfast, the team partners closely with businesses and technology stakeholders to build, manage, and modernize multiple Source to Pay applications, playing a key role in translating strategic transformation priorities into measurable operational outcomes. What you'll do Senior Application Development Lead (Gen AI) is a senior level position responsible for Set technical direction for Gen AI adoption across multiple applications or teams, defining reusable patterns, reference architectures, and best practices aligned with enterprise standards. Design, integrate, and evolve Gen AI capabilities (LLMs, APIs, agentic workflows, automation) in business critical applications, focusing on clear value, reliability, and responsible usage Own end to end delivery of Gen AI enabled features , from solution design and implementation through production rollout, support, and continuous improvement Collaborate daily with global and regional technology and business teams to deliver against regulatory, risk, and transformation priorities Apply agile engineering practices , leveraging iterative delivery, pragmatic architectural decisions, and emerging Gen AI/agentic tooling to accelerate outcomes Provide technical leadership and mentorship through hands on development, code reviews, and design guidance, raising the overall engineering bar Ensure solutions meet Citi standards for security, stability, resilience, and operational control, working closely with architecture, risk, and production support teams Continuously assess and improve system quality , balancing performance, cost, accuracy, and user experience in production Gen AI applications What we'll need from you Deep expertise in Large Language Models (LLMs) , including commercial and open-source models (e.g., OpenAI, Gemini, Claude, Llama), and selecting the right model for use case, cost, and performance constraints Hands on experience building Gen AI applications using modern frameworks such as LangChain, LangGraph, LlamaIndex, and Hugging Face, including agentic and multi step workflows Proven experience designing and implementing Retrieval Augmented Generation (RAG) systems , including vector databases (pgvector, Pinecone, Weaviate, FAISS, etc.) and advanced retrieval strategies (hybrid search, re ranking, metadata filtering) Strong understanding of prompt engineering, workflow design, and Gen AI optimization , balancing latency, cost, quality, and accuracy trade offs in production systems Solid grounding in ML/DL concepts , with hands on experience applying frameworks such as PyTorch and/or TensorFlow , including embeddings and model fine tuning where appropriate Experience deploying and operating production Gen AI systems , leveraging Docker, cloud native architecture, production APIs, and monitoring/observability tools , with an emphasis on reliability and scalability Strong hands on software engineering skills , including Python, FastAPI, async programming patterns , and building high performance AI powered APIs Understanding of AI system evaluation, safety, and governance , including hallucination handling, guardrails, feedback loops, and responsible AI considerations, combined with the ability to work independently and communicate effectively in agile environments What we can offer you This role offers the opportunity to shape how Generative AI is responsibly adopted across critical enterprise workflows, influencing both technology strategy and business outcomes. You'll work at the intersection of platform engineering, AI governance, and large scale transformation, with clear visibility and impact across the organization.We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.

Location: Inverness This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details

Location: Darlington This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details

Location: Plymouth This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details

Job Title: Sales Consultant Location: Shepherd's Bush Brand: Portico Salary: Competitive Salary Package Hours: Monday to Fridays from 8:45am to 6pm. Please note, that you will be required to work alternate Saturdays from 10am - 2pm. Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car. About Portico: Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK's largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team. Job Summary and Key Responsibilities: Do you have a solid estate agency background? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading property company and further your estate agency career. The role of Sales Consultant is exciting and rewarding! Duties will include: Identifying and maximising business opportunities. Advertise properties, deal with booking property viewings and registering applicants. Delivering exceptional customer service over the phone and face to face. Achieving personal and branch sales targets. Introducing new business and building alliances with developers within the local community through active networking. Being the stream of communication between client and vendor with sharing information. Building strong relationships internally and externally. Preparing accurate property details and ensuring accurate data entry. Deal with the sale of a property from viewing to close. Skills required: Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. What we can offer you: Proven track record for career growth and advancement within the company. Market leading training and ongoing professional development. Supportive and collaborative team environment. Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top Achievers. Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Salary: Competitive depending on experience Location: 2-3 days on-site at our Harwell office with travel to client site when required Contract type: Full-timepermanent - 37.5 hours A note from the Founders Oxford Dynamics is at an inflection point. We operate in some of the most complex and high stakes environments in the world - defence, national security, AI and robotics. The decisions we make now will define not just how fast we grow, but who we become. You will work closely with all the team. You will be trusted with judgment calls. You will influence the business. And you will see the impact of your work every day in the work we do. If you are excited by ownership, pace and purpose - and by building something that genuinely matters - we would love to hear from you. Who We Are Founded in 2020, Oxford Dynamics (OD) is a fast growing UK deep tech company developing AI and robotic systems designed to operate in mission critical environments. Our flagship AVIS (A Very Intelligent System) AI framework fuses multi modal data - text, imagery, telemetry and sensor feeds - enabling operators to interrogate complex information at speed and make better decisions under pressure. Our STRIDER robotic platform performs autonomous tasks in hazardous environments, protecting people while extending operational reach. Our ambition is simple but demanding: to converge AI and robotics so machines can sense, understand and act in complex, real world environments. We work with defence and security organisations internationally to help protect nations, infrastructure and lives. What you will be doing here/ why this role matters Oxford Dynamics is a small team who rely on a collaborative and positive approach and so the right attitude for this role is equally as important as experience. We are at an important stage and time in our growth, and as aSenior AI Generative Robotics Engineer you will be an essential part of our success. You'll work at thecutting edge of agentic and generative AI, building systems that move beyond lab demos and intoreal world deployment at pace. At Oxford Dynamics, you'll have the freedom to experiment in a fast moving environment, the responsibility to deliver, and the opportunity to shape howmulti agent AI systems operate in complex, constrained, and high trust environments. If you're excited byagent orchestration, VLLMs, and deploying AI where it matters, this role is built for you! Role Summary We're hiring a Test & AI Evaluation Lead to own how Oxford Dynamics validates its AI driven, mission critical systems - from multi agent orchestration and LLM outputs through to cloud infrastructure and real time user facing applications. You'll design and lead test approaches where correctness, resilience, and security matter as much as feature velocity. Working embedded with AI, Backend, Frontend, and DevOps, you'll shape how we validate agent behaviours, data pipelines, and end to end operational workflows - from research prototypes through to production deployments for Defence and Security customers. Quality is built in from day one, not inspected at the end. Key Responsibilities Define and own the end to end test strategy across AI, backend, frontend, and infrastructure layers. Establish testing standards appropriate for agentic AI systems, including non deterministic behaviour and probabilistic outputs. Ensure testing aligns with mission critical, safety conscious, and security first delivery expectations. Act as the primary quality authority across projects, advising engineering and product leadership on risk and readiness. AI & Data Focused Testing Design approaches for testing multi agent workflows, including orchestration logic, memory/state handling, and tool integrations. Define validation strategies for LLM outputs, including groundedness, hallucination detection, task success rates, and regression testing. Work with AI Engineers to embed evaluation metrics and pass/fail thresholds into pipelines. Validate data ingestion, transformation, and inference pipelines across structured and unstructured data sources. Automation & Tooling Drive a test automation first mindset, integrating tests into CI/CD pipelines (GitHub Actions, Argo CD). Oversee automated testing across API and service layers, UI (E2E and accessibility), and infrastructure and deployment workflows. Select, implement, and evolve testing tools and frameworks appropriate to modern cloud native and AI systems. Non Functional Testing Own performance, scalability, reliability, and resilience testing for distributed systems. Coordinate security testing activities in line with secure by design principles (e.g. IAM, secrets handling, data boundaries). Validate backup, disaster recovery, and failover scenarios alongside DevOps and Backend teams. Delivery & Collaboration Embed with delivery teams to ensure testing is planned early and executed continuously. Work closely with Product and Engineering to define clear acceptance criteria and definition of done. Provide clear, decision ready quality reporting to technical and non technical stakeholders. Support customer facing demonstrations, trials, and operational readiness assessments. Required Skills & Experience Proven experience as a Test Manager, Senior Test Lead, or equivalent on complex software systems. Strong track record of taking applications into production in regulated environments. Strong background in automated testing across APIs, services, and UIs, integrated into CI/CD pipelines. Experience testing distributed, cloud native systems (AWS, GCP, or Kubernetes), including performance, reliability, and resilience. Awareness of compliance frameworks (e.g. ISO 27001, NIST, OWASP). ISTQB Advanced / Test Manager certification or equivalent practical experience. SC Clearance or eligibility to obtain UK SC Clearance. Preferred Experience Experience in UK defence, public sector, or security environments. Experience testing AI/ML/LLM based systems, including non deterministic outputs. Exposure to agent based or workflow driven architectures. Soft Skills A pragmatic, delivery focused mindset - able to balance speed with rigour. Comfortable operating in fast moving, ambiguous, R&D heavy environments. Confidence challenging assumptions and raising quality risks early. Strong written and verbal communication, especially around complex technical risk. Why Oxford Dynamics? Join the most exciting growth area in the UK: AI and Robotics! Every member of the Oxford Dynamics team has a major impact on the products and services we provide. Regardless of job title you'll get to make a real difference and learn from colleagues about all areas of our business. Benefits Salary: negotiable based on experience and attitudes Rapid career progression with meaningful ownership of core systems Opportunity to shape the future of a fast growing, successful, early stage business Flexible working hours Hybrid working model Company pension (UK Government NEST scheme) with company contributions at 4% Private Healthcare 29 days holiday in addition to public holidays (Full Time Equivalent) Oxford Dynamics is committed to creating an inclusive team experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or parental status, we believe our work is at its best when everyone feels free to be their authentic self. Why This Role? You'll play a critical shaping role in how Oxford Dynamics delivers trustworthy, production ready AI systems into some of the most demanding operational environments there are. If you enjoy working close to the technology, influencing how systems are built - not just tested - and tackling the realities of validating AI driven software, this role gives you genuine ownership and impact.

Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.

Our Mission Human time and effort is the rarest thing in the universe. The fact that so many people hate what they do for work is a disaster on so many levels. How many people live quiet lives of misery? How many generational talents do we miss due to circumstance? Dex's mission is to close the gap between Talent & Opportunity; we believe that work, and being productive, is part of the human condition, that regardless of AI, human passion, ingenuity and a desire to do things means that work will always exist. We are building Dex to create a future where technology helps every individual to understand their strengths, interests and unique abilities, and to connect with opportunities where they can thrive, because more people doing things they love leads to a better, happier and more productive world. We're starting by connecting the world's most ambitious software engineers with the companies that deserve them. About Dex Dex is backed by a16z Speedrun, Concept Ventures and angels from OpenAI, Wise, ElevenLabs, Meta's board, and many more. We're an ambitious, direct and kind group of people, we value authenticity, ambition and people who make things happen. We're a team of 12 (and growing) based in London (Borough). We work together 3-ish times a week because we value in person time, but we're person centric and flexible. We hire adults who can manage their own schedules. About the Role ML engineering role, not a research role, not a prompt engineering role. You understand the underlying mechanics: how embeddings encode meaning, how attention shapes retrieval, and how to build and evaluate representations that power matching and ranking systems. You use LLMs where they're the right tool, but your first instinct is to understand the problem at a model level, not to reach for an API. The work is concrete: building a system that takes a new role and stack ranks the entire candidate database against it in seconds. You own the representations and scoring models that sit at the core of how Dex connects engineers with companies. The matchmaking engine you build here is the foundation that powers everything that comes next-candidate facing products, automated outreach, smarter sourcing-so you're building for durability, not just the immediate use case. Your ML judgment is backed by solid engineering execution. What You'll Do Own the matchmaking engine-build and improve the AI driven talent matching system; design representations, scoring models, and instrumentation from the ground up. Work with embeddings and retrieval-build and evaluate embedding models, vector search, and semantic retrieval systems that power candidate to role matching. Design and run evaluations-build practical eval frameworks for model behaviour and output quality; make rollout safety and failure handling first class concerns. Contribute to agent and LLM systems-work on the voice agent backend and LLM pipelines with a model level understanding of what's actually happening. Ship reliable backend services-build production grade Python services, not prototypes; handle errors, retries, latency, and observability as standard. About you ML foundations-you understand how embeddings, attention, and retrieval systems work at a model level; you can reason about representations, not just API responses. Production judgment-you know when to use an LLM, when to use classical ML, and when to use neither; you've made these calls in production, not just in notebooks. Evaluation and guardrails mindset-you build evals before things go wrong; you design failure handling and rollout safety into systems from the start. Backend execution strength-you ship reliable, maintainable services; your track record shows production ML systems, not just impressive demos. Strong technical depth in: Python backend (FastAPI or equivalent, async patterns, Postgres, Redis) Embeddings, vector search, and semantic retrieval (building and evaluating, not just calling) ML model evaluation-Metrics design, offline/online eval, failure analysis LLM integration with model level understanding (attention, context windows, trade offs) Nice to Have Experience with recommendation systems, ranking models, or candidate/item matching Classical ML background (supervised/unsupervised, feature engineering, gradient boosting) Experience with voice agents or real time audio pipelines Familiarity with Pydantic AI or similar agent frameworks Experience in recruiting tech or marketplace systems Why this is a great opportunity Dex represents an opportunity to join a well funded, early stage business that is solving a real and relatable problem in a gigantic market. This is an opportunity to build a brand from the early stages in a team that cares deeply about brand and design. We work in a market that has an absolute dearth of intentional brands and designs; we want to stand out from that. There will be a generational company built in this space, we believe it's going to be Dex. What we offer Above market salary-you're building a world class team and believe pay should match that ambition. Significant equity- we want this to be the last job you 'have' to take. Full private healthcare & dental-because life happens and we want to support you. Fertility benefits & enhanced parental support Gym membership & wellness benefits Claude tokens-lots and lots of Claude tokens Regular socials, offsites, and an annual trip MacBook Pro + team kit "Whatever you need" approach to tools and support

policyCustomer Service Agent page is loaded Customer Service Agentlocations: Whitwicktime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: May 8, 2026 (18 days left to apply)job requisition id: JRMQP is one of the UK's leading suppliers of aggregate and asphalt to the building, construction and rail industries.We provide a comprehensive range of products to comply with current British Standards and Highway Agency Specifications. Our CPC Accredited (9001 Quality Management System /14001 Environmental Management system) quarrying and asphalt operations are centrally located in the Midlands and service customers across the UK by road and rail. We have a committed, enthusiastic and well trained workforce who are focussed on giving the customers what they want when we promise it. Customer Service Agent Deliver an Outstanding QUOTIFIC Experience Customer Service Agent who thrives in a fast paced environment and takes pride in getting it right first time.This is a key role at the heart of our Customer Service Centre (CSC), where you'll ensure customers are quoted on time, delivered in full and on time, and invoiced correctly - every time. Purpose of the Role To provide customers with a professional, personal, and dedicated service , ensuring a true QUOTIFIC experience . You'll proactively manage customer requirements from first contact through to delivery and invoicing, balancing customer satisfaction with business efficiency. What You'll Be Doing Deliver the QUOTIFIC customer experience: Quoted on time, Delivered in full & on time, Invoiced correctly Answer incoming calls and emails professionally, taking full ownership of customer enquiries Accurately capture customer requirements to ensure a smooth and efficient customer journey Build strong relationships with internal and external customers, offering a personalised service Create, amend, and confirm customer orders (account and cash sales) Process quotes, orders, invoices, queries, service charges, and sundry invoices accurately Maintain account ownership, understanding each customer's business and processes Navigate multiple systems efficiently while keeping customers informed at all times Investigate and resolve customer issues and complaints, following company procedures Escalate complex issues appropriately when outside your authority or control Understand production and transport capabilities to negotiate realistic delivery times Support colleagues by sharing knowledge, best practice, and workload Contribute to sales reporting, administration, and general housekeeping tasks Actively reduce un invoiced items and queries through investigation and root cause analysis Develop multi skilled capability across the team to provide cover when required What We're Looking For Qualifications Minimum GCSE Grade 4 (or above) in Maths and English Skills & Experience Excellent communication skills with the ability to negotiate at all levels Strong customer focus with a proactive, solution driven mindset Confidence using standard Microsoft Office applications Ability to manage multiple priorities in a fast paced environment Experience working in a large organisation and working towards targets (desirable) A positive team player who supports team morale and shared goals A role where customer service really matters Supportive team environment with opportunities to learn and develop Exposure to a complex, operational business with clear processes A chance to make a genuine impact on customer satisfaction and business performance What's on Offer • Employer of choice : Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador • Compensation Package : Bonus incentives / Generous Pension Schemes / Life Assurance • Work Life Balance : 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical • Family Friendly : Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause • Social Value : paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces) • Wellbeing : Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical coverAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.

Fama is a growth-stage SaaS company based in the US with an emerging international presence. After experiencing substantial organic growth outside of the US, we are seeking a senior Go-To-Market (GTM) lead to serve as our first on-the-ground representative in the United Kingdom. This role is responsible for accelerating our EMEA expansion and scaling our regional customer and partner footprint. This is a senior-level, self-starting role reporting directly to US leadership. You will act as the regional subject matter expert, executing GTM initiatives and providing high-level market feedback to the US executive team. As the territory scales, you will play a key role in identifying regional talent needs to expand our EMEA operations. The successful candidate will blend deep background screening expertise with a rigorous commercial mindset, acting as a key brand ambassador for Fama across the region. This role may require periodic in-person collaboration in London or the surrounding area. Applicants should be located within a reasonable commuting distance (approximately 2 hours). Market Expansion & Regional Support Move from organic, word-of-mouth international expansion to a regional-specific, proactive approach to serving clients. Develop the building blocks for foundational strategy for Western European expansion. Achieve regional performance targets in close coordination with US-based leadership, ensuring all activities align with global corporate objectives. Support the end-to-end customer journey in the region, providing local feedback to existing marketing, sales, RevOps and support teams to improve brand awareness and increase retention. Leverage Fama's existing customer base (that loves us!) to reflect local market nuances, ensuring the UK value proposition is resonant and culturally relevant. Partner & Customer Engagement Serve as the primary regional point of contact and brand representative for Fama's existing network of customers and reseller partners. Act as the lead technical consultant and product advocate for Fama's social media screening technology to build regional trust and credibility. Represent the company at industry events and strategic partner meetings to drive customer enablement and market visibility. Support Fama's reseller network-which drives a significant majority of our HR revenue-by providing localized enablement materials and co-selling support. Sales & Marketing Coordination Blend technical solution consulting with a commercial mindset to support localized sales and marketing initiatives as directed by Fama's leadership team. Serve as a bridge between technical expertise and regional revenue-generating activities, tapping in US-based colleagues when necessary. Facilitate a unified approach to revenue by coordinating regional feedback with US-based revenue operations and cross-functional teams. Essential Requirements 7-10 years experience opening and scaling international territories (specifically the UK and EMEA); ideally on behalf of American companies. Demonstrated experience selling into enterprise organizations, with a focus on the regulatory requirements of UK Financial Services (SM&CR) and Healthcare (CQC/NHS). Deep familiarity with the background screening industry; an established network within the background screening space is required. Strong working knowledge of UK GDPR and the legalities surrounding DBS and Right to Work checks in the UK. Expert-level communication abilities, whether it's in the written or verbal form with humans, or at the prompt-level with agents & LLMs. A self-starter with the ability to navigate ambiguity, innovate, and anticipate future needs of a business headquartered 5000 miles away. Personal Attributes Driven by a spirit of ownership and empowered by autonomy, you'll pioneer new initiatives and push beyond established boundaries. A creative and pragmatic problem-solver, energized by the opportunity to build new capabilities from scratch with the highest level of integrity and commercial acumen. Self-sufficient, disciplined, and comfortable operating outside of your comfort zone to achieve excellence. By applying for this role, you consent to Fama processing your personal data for the purposes of recruitment and selection. Your personal data will be processed in accordance with applicable UK data protection laws (UK GDPR). Remote first - Flexible work environment. Our flexible workplace comes with vacation days, sick days, volunteer time off, and paid parental leave. Great Financial Incentives. competitive compensation packages, equity, and generous total rewards plans. Employees can access Wellness Programs and more for FREE. We believe that becoming an increasingly diverse, equitable, and inclusive workplace makes us a more successful and resilient organization. We embrace equal opportunity for all applicants and seek to foster and preserve a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. We are committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.

Job Title Senior People Operations Specialist (Employee Relations) Job Description We have recently created a People Operations Shared Services function and are actively seeking a talented Tier 2 Specialist to be part of our Global People and Workplace Services team.As a Tier 2 Specialist you'll move Pacific Life Re, and your career, forward by handling more complex and specialized employee interactions that go beyond the scope of Tier 1 support. The Tier 2 team will provide subject matter expertise in areas such as Workforce administration Onboarding Benefits administration Employee relations supportThis team ensures accurate resolution of intricate cases and requests that come into the Shared Services function, partners with Centers of Excellence (COEs) for policy alignment, and drives process improvements to enhance efficiency and employee experience. By overseeing service requests, maintaining compliance with service-level agreements, and creating knowledge resources, Tier 2 plays a critical role in reducing escalations, enabling Tier 1, and delivering a consistent, high-quality service across the organization.For this role in particular, we are looking for candidates with some knowledge of Employee Relations as this in this role you will be exposed to our ER environment and be supporting on ER cases. 75% of your role will be within the ER specialism and you will provide support to more generalist cases in periods of peak activity.Role Responsibilities: Provide escalated, specialized functional customer support to employees and managers for questions, issues, and problems related to HR administration, including potentially leveraging agentic artificial intelligence (AI) to provide service Respond to complex employee inquiries, resolve issues, and triage cases prior to escalation to COEs. Partner with COEs to identify gaps in understanding and clarify current policies, processes and programs. Follow established procedures to complete a wide-range of intermediate tasks, applying judgment and subject matter expertise when discretion is required Develop and maintain clear and accurate documentation for HR operations, global procedures and work processes, including Workday HR knowledge articles Identify opportunities for automation and workflow improvements to enhance efficiency and employee experience Leverage data to identify trends and areas for improvement in terms of service delivery and use as a basis, together with COE partners, to determine the best course of action Perform additional tasks and responsibilities related to designated focus areas which may include: Process job changes (e.g., location change, manager change/approval, etc.) Support compensation administration (e.g., processing salary update transactions, processing one-time bonus payments, etc.) Support bulk data changes wherever needed Manage learning/class scheduling (e.g., new hire orientation via e-Learning) Support letter generation (e.g., travel Visa support) Onboarding administration (e.g., verification of employment, background check administration, I-9, etc.) Maintain and audit personnel files to ensure accuracy Benefits and leave administration Support performance improvement initiatives Support employee relations investigationsEmployee Relations Focus Act as the escalation point for employee relations inquiries, ensuring accurate resolution and compliance, involving Centres of Excellence (COEs) where appropriate Providing support on a wide range of employee relations processes including Flexible working applications Performance management Investigations into employee grievances and disciplinary matters, conduct investigations Organizational change programs Other ER-related transactions requiring discretion Assisting with selected policy drafting and review in light of any employment law and/or regulatory changes. Maintain accurate documentation for ER processes and provide ongoing input around improvements to templates and process documentation Support with ensuring accurate reporting of Employee Relations dataThe experience you bring Bachelor's degree in HR, business administration, or related field or international equivalent Qualifications / certifications from professional bodies (CIPD / IHRP etc) 5+ years of related experience in workforce and/or benefits administration, HR operations, and/or customer-facing HR support roles Experience with ticketing systems and HR platforms such as Workday Ability to manage cases, maintain data integrity, handle escalated issues, and engage with regional HR partners and COEs Skills include strong attention to detail, effective written communication and problem solving, and a customer service mindset Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.

Salary: Competitive depending on experience Location: 2-3 days on-site at our Harwell office with travel to client site when required Contract type: Full-timepermanent - 37.5 hours A note from the Founders Oxford Dynamics is at an inflection point. We operate in some of the most complex and high stakes environments in the world - defence, national security, AI and robotics. The decisions we make now will define not just how fast we grow, but who we become. You will work closely with all the team. You will be trusted with judgment calls. You will influence the business. And you will see the impact of your work every day in the work we do. If you are excited by ownership, pace and purpose - and by building something that genuinely matters - we would love to hear from you. Who We Are Founded in 2020, Oxford Dynamics (OD) is a fast growing UK deep tech company developing AI and robotic systems designed to operate in mission critical environments. Our flagship AVIS (A Very Intelligent System) AI framework fuses multi modal data - text, imagery, telemetry and sensor feeds - enabling operators to interrogate complex information at speed and make better decisions under pressure. Our STRIDER robotic platform performs autonomous tasks in hazardous environments, protecting people while extending operational reach. Our ambition is simple but demanding: to converge AI and robotics so machines can sense, understand and act in complex, real world environments. We work with defence and security organisations internationally to help protect nations, infrastructure and lives. What you will be doing here/ why this role matters Oxford Dynamics is a small team who rely on a collaborative and positive approach and so the right attitude for this role is equally as important as experience. We are at an important stage and time in our growth, and as aSenior AI Generative Robotics Engineer you will be an essential part of our success. You'll work at thecutting edge of agentic and generative AI, building systems that move beyond lab demos and intoreal world deployment at pace. At Oxford Dynamics, you'll have the freedom to experiment in a fast moving environment, the responsibility to deliver, and the opportunity to shape howmulti agent AI systems operate in complex, constrained, and high trust environments. If you're excited byagent orchestration, VLLMs, and deploying AI where it matters, this role is built for you! Role Summary We're hiring a Test & AI Evaluation Lead to own how Oxford Dynamics validates its AI driven, mission critical systems - from multi agent orchestration and LLM outputs through to cloud infrastructure and real time user facing applications. You'll design and lead test approaches where correctness, resilience, and security matter as much as feature velocity. Working embedded with AI, Backend, Frontend, and DevOps, you'll shape how we validate agent behaviours, data pipelines, and end to end operational workflows - from research prototypes through to production deployments for Defence and Security customers. Quality is built in from day one, not inspected at the end. Key Responsibilities Define and own the end to end test strategy across AI, backend, frontend, and infrastructure layers. Establish testing standards appropriate for agentic AI systems, including non deterministic behaviour and probabilistic outputs. Ensure testing aligns with mission critical, safety conscious, and security first delivery expectations. Act as the primary quality authority across projects, advising engineering and product leadership on risk and readiness. AI & Data Focused Testing Design approaches for testing multi agent workflows, including orchestration logic, memory/state handling, and tool integrations. Define validation strategies for LLM outputs, including groundedness, hallucination detection, task success rates, and regression testing. Work with AI Engineers to embed evaluation metrics and pass/fail thresholds into pipelines. Validate data ingestion, transformation, and inference pipelines across structured and unstructured data sources. Automation & Tooling Drive a test automation first mindset, integrating tests into CI/CD pipelines (GitHub Actions, Argo CD). Oversee automated testing across API and service layers, UI (E2E and accessibility), and infrastructure and deployment workflows. Select, implement, and evolve testing tools and frameworks appropriate to modern cloud native and AI systems. Non Functional Testing Own performance, scalability, reliability, and resilience testing for distributed systems. Coordinate security testing activities in line with secure by design principles (e.g. IAM, secrets handling, data boundaries). Validate backup, disaster recovery, and failover scenarios alongside DevOps and Backend teams. Delivery & Collaboration Embed with delivery teams to ensure testing is planned early and executed continuously. Work closely with Product and Engineering to define clear acceptance criteria and definition of done. Provide clear, decision ready quality reporting to technical and non technical stakeholders. Support customer facing demonstrations, trials, and operational readiness assessments. Required Skills & Experience Proven experience as a Test Manager, Senior Test Lead, or equivalent on complex software systems. Strong track record of taking applications into production in regulated environments. Strong background in automated testing across APIs, services, and UIs, integrated into CI/CD pipelines. Experience testing distributed, cloud native systems (AWS, GCP, or Kubernetes), including performance, reliability, and resilience. Awareness of compliance frameworks (e.g. ISO 27001, NIST, OWASP). ISTQB Advanced / Test Manager certification or equivalent practical experience. SC Clearance or eligibility to obtain UK SC Clearance. Preferred Experience Experience in UK defence, public sector, or security environments. Experience testing AI/ML/LLM based systems, including non deterministic outputs. Exposure to agent based or workflow driven architectures. Soft Skills A pragmatic, delivery focused mindset - able to balance speed with rigour. Comfortable operating in fast moving, ambiguous, R&D heavy environments. Confidence challenging assumptions and raising quality risks early. Strong written and verbal communication, especially around complex technical risk. Why Oxford Dynamics? Join the most exciting growth area in the UK: AI and Robotics! Every member of the Oxford Dynamics team has a major impact on the products and services we provide. Regardless of job title you'll get to make a real difference and learn from colleagues about all areas of our business. Benefits Salary: negotiable based on experience and attitudes Rapid career progression with meaningful ownership of core systems Opportunity to shape the future of a fast growing, successful, early stage business Flexible working hours Hybrid working model Company pension (UK Government NEST scheme) with company contributions at 4% Private Healthcare 29 days holiday in addition to public holidays (Full Time Equivalent) Oxford Dynamics is committed to creating an inclusive team experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or parental status, we believe our work is at its best when everyone feels free to be their authentic self. Why This Role? You'll play a critical shaping role in how Oxford Dynamics delivers trustworthy, production ready AI systems into some of the most demanding operational environments there are. If you enjoy working close to the technology, influencing how systems are built - not just tested - and tackling the realities of validating AI driven software, this role gives you genuine ownership and impact.