Position: Sales & Operations Coordinator Location: Bishops Stortford Salary: 27,500 - 32,500 Sales & Operations Coordinator required for a well-established independent supplier within the agricultural sector, specialising in crop protection products, seed, fertiliser, and grain trading. The successful candidate will ideally have strong administrative experience and will act as a key point of contact for customers both over the phone and face-to-face. This role requires excellent communication skills to build and maintain professional relationships, alongside a proactive and organised approach to supporting daily operations across the trading desk and stores environment. Sales & Operations Coordinator Job Overview Performing order data entry and maintaining accurate records in company database Managing office correspondence across emails and phone calls Collating orders and routing logistics Operating in a customer facing capacity and taking orders Assisting in the preparation of crop protection / seed orders Sales & Operations Coordinator Job Requirements Previous experience in an administrative / clerical role Proficient in using Microsoft office with good general I.T skills Strong organisational skills Previous experience in the Seed / Grain industry would be beneficial Based within a commutable distance of Bishops Stortford Sales & Operations Coordinator Salary & Benefits Salary 27,500 - 32,500 DOE Monday to Friday 08:00 - 17:00 33 Days holiday inclusive of public holidays Workplace Pension Onsite Parking Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 28, 2026
Full time
Position: Sales & Operations Coordinator Location: Bishops Stortford Salary: 27,500 - 32,500 Sales & Operations Coordinator required for a well-established independent supplier within the agricultural sector, specialising in crop protection products, seed, fertiliser, and grain trading. The successful candidate will ideally have strong administrative experience and will act as a key point of contact for customers both over the phone and face-to-face. This role requires excellent communication skills to build and maintain professional relationships, alongside a proactive and organised approach to supporting daily operations across the trading desk and stores environment. Sales & Operations Coordinator Job Overview Performing order data entry and maintaining accurate records in company database Managing office correspondence across emails and phone calls Collating orders and routing logistics Operating in a customer facing capacity and taking orders Assisting in the preparation of crop protection / seed orders Sales & Operations Coordinator Job Requirements Previous experience in an administrative / clerical role Proficient in using Microsoft office with good general I.T skills Strong organisational skills Previous experience in the Seed / Grain industry would be beneficial Based within a commutable distance of Bishops Stortford Sales & Operations Coordinator Salary & Benefits Salary 27,500 - 32,500 DOE Monday to Friday 08:00 - 17:00 33 Days holiday inclusive of public holidays Workplace Pension Onsite Parking Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Hays Accounts and Finance
Stoke-on-trent, Staffordshire
Role Overview A senior, highly autonomous credit control professional responsible for the full end to end management of the sales ledger within a complex, product led business. Operating independently, the role focuses on customer credit risk management, cash collection, dispute resolution, and the continuous improvement of credit control processes. Strong use of systems, automation, and data insight is applied to maximise cash flow while maintaining effective customer and internal stakeholder relationships. Key Responsibilities: Credit Risk Management & Customer Setup Full ownership of the customer credit lifecycle, including: Reviewing and assessing new customer credit applications Ongoing credit reviews within agreed authority levels Setting and maintaining appropriate credit limits and payment terms Regular assessment of credit risk using: Financial information and trading history External credit data Payment behaviour and exposure analysis Proactive recommendation of risk mitigation actions such as adjusted terms, advance payments, or phased payment structures where required. Cash Collection & Ledger Control End to end responsibility for the sales ledger, ensuring: Timely and structured collection of outstanding balances Delivery against agreed cash and debt KPIs Managing collections across a broad and diverse customer base, including a significant international element Carrying out professional, structured collection activity via telephone, written communication, and escalation processes, supported by automated reminder systems. Query & Dispute Resolution Acting as the primary contact for invoice, pricing, and account queries Managing disputes efficiently by liaising with internal teams and driving resolution to payments Automation & Process Improvement Designing, maintaining, and enhancing credit control processes, including: Electronic invoicing and customer portals Automated statements and reminder schedules System driven credit limit controls and order holds Using reporting, dashboards, and exception based workflows to prioritise activity Reducing manual intervention through automation and system integration between finance systems and supporting platforms where applicable. Reporting & Stakeholder Engagement Producing clear and accurate reporting on: Aged debt Credit risk exposure Bad debt risk Debtor days and trends Providing insights, commentary, and recommendations to senior finance stakeholders Working closely with commercial teams to balance revenue growth with robust credit risk management. Governance & Continuous Improvement Ensuring adherence to internal controls, policies, and audit requirements Regularly reviewing and refining credit control processes to support business growth and efficiency Maintaining accurate documentation to support escalation, legal action, or external debt recovery if required. Measures of Success Sustained reduction in overdue and aged debt Improvement in debtor days and overall risk profile Effective and timely resolution of customer disputes Increased efficiency through reduced manual processing Positive feedback from internal stakeholders and customers. Person Specification Essential Requirements GCSEs (or equivalent) in Maths and English Proven experience in a standalone or highly autonomous Credit Control role Strong understanding of credit risk, collections strategy, and dispute management A confident communicator able to manage challenging conversations professionally Highly organised, able to prioritise workload independently. Desirable Experience & Skills Background in manufacturing or product based environments Strong systems capability, including accounting software and Excel Experience working with ERP or finance systems commonly used in large or complex businesses. Key Competencies & Attributes Comfortable working cross functionally with sales, operations, and logistics teams Self motivated, accountable, and commercially minded Strong cash focused mindset with a structured, process driven approach Calm under pressure and confident managing complex or sensitive situations. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 28, 2026
Full time
Role Overview A senior, highly autonomous credit control professional responsible for the full end to end management of the sales ledger within a complex, product led business. Operating independently, the role focuses on customer credit risk management, cash collection, dispute resolution, and the continuous improvement of credit control processes. Strong use of systems, automation, and data insight is applied to maximise cash flow while maintaining effective customer and internal stakeholder relationships. Key Responsibilities: Credit Risk Management & Customer Setup Full ownership of the customer credit lifecycle, including: Reviewing and assessing new customer credit applications Ongoing credit reviews within agreed authority levels Setting and maintaining appropriate credit limits and payment terms Regular assessment of credit risk using: Financial information and trading history External credit data Payment behaviour and exposure analysis Proactive recommendation of risk mitigation actions such as adjusted terms, advance payments, or phased payment structures where required. Cash Collection & Ledger Control End to end responsibility for the sales ledger, ensuring: Timely and structured collection of outstanding balances Delivery against agreed cash and debt KPIs Managing collections across a broad and diverse customer base, including a significant international element Carrying out professional, structured collection activity via telephone, written communication, and escalation processes, supported by automated reminder systems. Query & Dispute Resolution Acting as the primary contact for invoice, pricing, and account queries Managing disputes efficiently by liaising with internal teams and driving resolution to payments Automation & Process Improvement Designing, maintaining, and enhancing credit control processes, including: Electronic invoicing and customer portals Automated statements and reminder schedules System driven credit limit controls and order holds Using reporting, dashboards, and exception based workflows to prioritise activity Reducing manual intervention through automation and system integration between finance systems and supporting platforms where applicable. Reporting & Stakeholder Engagement Producing clear and accurate reporting on: Aged debt Credit risk exposure Bad debt risk Debtor days and trends Providing insights, commentary, and recommendations to senior finance stakeholders Working closely with commercial teams to balance revenue growth with robust credit risk management. Governance & Continuous Improvement Ensuring adherence to internal controls, policies, and audit requirements Regularly reviewing and refining credit control processes to support business growth and efficiency Maintaining accurate documentation to support escalation, legal action, or external debt recovery if required. Measures of Success Sustained reduction in overdue and aged debt Improvement in debtor days and overall risk profile Effective and timely resolution of customer disputes Increased efficiency through reduced manual processing Positive feedback from internal stakeholders and customers. Person Specification Essential Requirements GCSEs (or equivalent) in Maths and English Proven experience in a standalone or highly autonomous Credit Control role Strong understanding of credit risk, collections strategy, and dispute management A confident communicator able to manage challenging conversations professionally Highly organised, able to prioritise workload independently. Desirable Experience & Skills Background in manufacturing or product based environments Strong systems capability, including accounting software and Excel Experience working with ERP or finance systems commonly used in large or complex businesses. Key Competencies & Attributes Comfortable working cross functionally with sales, operations, and logistics teams Self motivated, accountable, and commercially minded Strong cash focused mindset with a structured, process driven approach Calm under pressure and confident managing complex or sensitive situations. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Order Processor - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto £35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 28, 2026
Full time
Senior Order Processor - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto £35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Senior Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 26, 2026
Full time
Senior Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Overview Head of Commercial Operations - UK (Potatoes) This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Location of the Job: UK - ideally Lincolnshire / Scottish Borders (hybrid & field-based) Salary & Benefits Package: £60,000 - £80,000 (negotiable depending on experience); Flexible working approach with travel across key UK growing regions; Opportunity for international travel; Opportunity to build and lead a UK business within an established European organisation Are you ready to take full ownership of a UK commercial operation and build it from the ground up within a leading European potato breeding business? Do you have the network, knowledge, and drive to grow seed potato sales and shape the future of variety adoption across the UK market? Are you a commercially minded potato professional looking to step into a strategic leadership role while staying close to customers, crops, and the supply chain? The Job Role Details An exciting opportunity has arisen for a Head of Commercial Operations to lead and develop the UK business. This is a rare opportunity to build a commercial operation from the ground up within a progressive and forward-thinking organisation. In this role, you will take full ownership of UK activities, driving sales, developing key accounts, establishing supply chains, and building strong relationships across the potato value chain. This is a hands-on leadership position, requiring a commercially driven individual who can operate strategically while remaining closely connected to customers, production, and market activity. Key Responsibilities Drive sales of seed potato varieties across the UK market Develop and manage relationships with growers, packers, processors, and key industry stakeholders Identify and secure new commercial opportunities across seed production, multiplication, and end markets Manage and grow existing customer accounts while building long-term partnerships Establish and develop UK operations, including infrastructure and supply chains Coordinate logistics, planning, and market entry strategies Organise and oversee UK variety trials in collaboration with growers Provide technical support and insight on variety performance and positioning Represent the business at industry events and within key networks Act as the UK lead, providing market insight and contributing to long-term strategy Essential Candidate Skills & Experience Strong commercial and sales background Proven experience within the seed potato sector (breeding, multiplication, or trading) Established network within the potato supply chain Strong understanding of variety performance and commercialisation Excellent relationship-building and negotiation skills Ability to operate both strategically and hands-on Willingness to travel across the UK Desirable Knowledge of UK variety trials and agronomy Experience of international seed potato markets Exposure to European breeders or genetics companies Working Hours Full-time position with a flexible and autonomous working pattern, aligned to business needs and seasonal demands How to Apply Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role.
Apr 26, 2026
Full time
Overview Head of Commercial Operations - UK (Potatoes) This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Location of the Job: UK - ideally Lincolnshire / Scottish Borders (hybrid & field-based) Salary & Benefits Package: £60,000 - £80,000 (negotiable depending on experience); Flexible working approach with travel across key UK growing regions; Opportunity for international travel; Opportunity to build and lead a UK business within an established European organisation Are you ready to take full ownership of a UK commercial operation and build it from the ground up within a leading European potato breeding business? Do you have the network, knowledge, and drive to grow seed potato sales and shape the future of variety adoption across the UK market? Are you a commercially minded potato professional looking to step into a strategic leadership role while staying close to customers, crops, and the supply chain? The Job Role Details An exciting opportunity has arisen for a Head of Commercial Operations to lead and develop the UK business. This is a rare opportunity to build a commercial operation from the ground up within a progressive and forward-thinking organisation. In this role, you will take full ownership of UK activities, driving sales, developing key accounts, establishing supply chains, and building strong relationships across the potato value chain. This is a hands-on leadership position, requiring a commercially driven individual who can operate strategically while remaining closely connected to customers, production, and market activity. Key Responsibilities Drive sales of seed potato varieties across the UK market Develop and manage relationships with growers, packers, processors, and key industry stakeholders Identify and secure new commercial opportunities across seed production, multiplication, and end markets Manage and grow existing customer accounts while building long-term partnerships Establish and develop UK operations, including infrastructure and supply chains Coordinate logistics, planning, and market entry strategies Organise and oversee UK variety trials in collaboration with growers Provide technical support and insight on variety performance and positioning Represent the business at industry events and within key networks Act as the UK lead, providing market insight and contributing to long-term strategy Essential Candidate Skills & Experience Strong commercial and sales background Proven experience within the seed potato sector (breeding, multiplication, or trading) Established network within the potato supply chain Strong understanding of variety performance and commercialisation Excellent relationship-building and negotiation skills Ability to operate both strategically and hands-on Willingness to travel across the UK Desirable Knowledge of UK variety trials and agronomy Experience of international seed potato markets Exposure to European breeders or genetics companies Working Hours Full-time position with a flexible and autonomous working pattern, aligned to business needs and seasonal demands How to Apply Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role.
About the Employer A well-established business within the telecoms services sector, this organisation supports major UK and international brands with sustainable technology solutions, reverse logistics, hardware lifecycle management and specialist network services. Known for delivering ethical and commercially focused solutions, they work with high-profile clients across a fast-moving global market. Job Overview An exciting opportunity has arisen for a commercially driven Telecomms Account Manager to join a growing sales team within the telecoms industry. This role is ideal for someone with previous telecomms sector experience who understands the pace, complexity and relationship-led nature of the market. You will be responsible for managing and developing a portfolio of existing and prospective customers, identifying new opportunities, increasing account value and delivering revenue growth across a range of specialist telecomms services. Working closely with senior leadership, you will play a key role in strengthening long-term partnerships and supporting the continued growth of the business. The successful candidate will be confident engaging with decision-makers, highly organised, commercially aware and capable of building trust with both UK and international clients. Duties & Responsibilities Manage and grow a portfolio of existing and prospective client accounts. Build strong relationships with customers and understand their changing business needs. Identify and win new business opportunities within the telecomms sector. Develop and implement strategic account plans to increase revenue and account value. Promote a range of telecomms products, services and commercial solutions. Meet monthly sales targets and contribute to annual growth objectives. Prepare commercial proposals, pricing and solution options for clients. Maintain accurate forecasts, pipeline activity and performance reports. Use CRM systems and account management tools effectively. Work closely with senior leadership and internal teams to deliver excellent customer outcomes. Education & Skills Required Previous experience within the telecomms industry is essential. Experience in account management, business development or B2B sales. Strong understanding of telecomms services, infrastructure or network solutions. Proven ability to build relationships and grow customer accounts. Excellent communication and presentation skills. Commercial awareness with confidence negotiating and closing opportunities. Ability to manage multiple priorities and work towards revenue targets. Experience using CRM systems, reporting tools and Microsoft Office applications. If you are a motivated telecomms sales professional looking to join a growing and forward-thinking business, apply today. This is a fantastic opportunity to make a real impact within a specialist and evolving market.
Apr 26, 2026
Full time
About the Employer A well-established business within the telecoms services sector, this organisation supports major UK and international brands with sustainable technology solutions, reverse logistics, hardware lifecycle management and specialist network services. Known for delivering ethical and commercially focused solutions, they work with high-profile clients across a fast-moving global market. Job Overview An exciting opportunity has arisen for a commercially driven Telecomms Account Manager to join a growing sales team within the telecoms industry. This role is ideal for someone with previous telecomms sector experience who understands the pace, complexity and relationship-led nature of the market. You will be responsible for managing and developing a portfolio of existing and prospective customers, identifying new opportunities, increasing account value and delivering revenue growth across a range of specialist telecomms services. Working closely with senior leadership, you will play a key role in strengthening long-term partnerships and supporting the continued growth of the business. The successful candidate will be confident engaging with decision-makers, highly organised, commercially aware and capable of building trust with both UK and international clients. Duties & Responsibilities Manage and grow a portfolio of existing and prospective client accounts. Build strong relationships with customers and understand their changing business needs. Identify and win new business opportunities within the telecomms sector. Develop and implement strategic account plans to increase revenue and account value. Promote a range of telecomms products, services and commercial solutions. Meet monthly sales targets and contribute to annual growth objectives. Prepare commercial proposals, pricing and solution options for clients. Maintain accurate forecasts, pipeline activity and performance reports. Use CRM systems and account management tools effectively. Work closely with senior leadership and internal teams to deliver excellent customer outcomes. Education & Skills Required Previous experience within the telecomms industry is essential. Experience in account management, business development or B2B sales. Strong understanding of telecomms services, infrastructure or network solutions. Proven ability to build relationships and grow customer accounts. Excellent communication and presentation skills. Commercial awareness with confidence negotiating and closing opportunities. Ability to manage multiple priorities and work towards revenue targets. Experience using CRM systems, reporting tools and Microsoft Office applications. If you are a motivated telecomms sales professional looking to join a growing and forward-thinking business, apply today. This is a fantastic opportunity to make a real impact within a specialist and evolving market.
Road Freight Forwarder Birmingham Our client is an independent freight forwarder specialist within road and ocean freight, customs brokerage, and bespoke logistics solutions. Key Focus Areas: Coordination of Bremen 3PL warehouse operations European road freight planning and executionCusto UK import/export customs support Assistance with multi modal freight operations Responsibilities: Bremen Project (Primary) Coordinate UK-Germany inbound shipments and EU outbound distribution Liaise with warehouse partners and customers Manage exceptions, stock alignment, and operational data Handle job costing, invoicing, and KPI reporting Road Freight (Supporting) Procure freight and manage carrier relationships Prepare customer quotes and coordinate shipments Plan UK import deliveries and handle exceptions Customs & Operations Support Prepare import/export declarations (including CFSP procedures) Ensure compliance and manage documentation (e.g. COO, EUR1) Maintain records in TMS (Scope) and support wider operations Candidate Profile: Essential: Experience in road freight or transport planning Knowledge of import/export customs declarations Strong organisation, communication, and multitasking skills Confident using IT systems and working independently Desirable: EU distribution or groupage/full load experience CFSP/Inward Processing knowledge 3PL or warehouse operations exposure Salary & Benefits: £29,000-£32,000 (DOE) 24 days holiday + bank holidays + birthday leave (rising to 31 days) Hybrid working (2 days/week post-probation) Quarterly bonus (up to 10%) Training & development opportunities Salary-sacrifice car scheme
Apr 26, 2026
Full time
Road Freight Forwarder Birmingham Our client is an independent freight forwarder specialist within road and ocean freight, customs brokerage, and bespoke logistics solutions. Key Focus Areas: Coordination of Bremen 3PL warehouse operations European road freight planning and executionCusto UK import/export customs support Assistance with multi modal freight operations Responsibilities: Bremen Project (Primary) Coordinate UK-Germany inbound shipments and EU outbound distribution Liaise with warehouse partners and customers Manage exceptions, stock alignment, and operational data Handle job costing, invoicing, and KPI reporting Road Freight (Supporting) Procure freight and manage carrier relationships Prepare customer quotes and coordinate shipments Plan UK import deliveries and handle exceptions Customs & Operations Support Prepare import/export declarations (including CFSP procedures) Ensure compliance and manage documentation (e.g. COO, EUR1) Maintain records in TMS (Scope) and support wider operations Candidate Profile: Essential: Experience in road freight or transport planning Knowledge of import/export customs declarations Strong organisation, communication, and multitasking skills Confident using IT systems and working independently Desirable: EU distribution or groupage/full load experience CFSP/Inward Processing knowledge 3PL or warehouse operations exposure Salary & Benefits: £29,000-£32,000 (DOE) 24 days holiday + bank holidays + birthday leave (rising to 31 days) Hybrid working (2 days/week post-probation) Quarterly bonus (up to 10%) Training & development opportunities Salary-sacrifice car scheme
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 25, 2026
Full time
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Job Title: Aerospace Business Development Manager Location: Heathrow, London Salary: £50,000 - £80,000 + 10% GP Commission + Benefits Company: Medium-sized International Freight Forwarder (Confidential) Overview An established, medium-sized freight forwarder based at Heathrow is seeking an experienced Aerospace Business Development Manager to drive growth within their specialist aerospace and aviation vertical. This is a key commercial role focused on securing new business across airlines, aerospace manufacturers, MRO providers, and aviation suppliers, while working closely with internal operational teams to deliver tailored logistics solutions. This opportunity would suit a commercially driven individual with strong aerospace industry knowledge and a proven background in freight forwarding sales, ideally with exposure to aerospace operational requirements. Key Responsibilities of Business Development Manager Business Development & Sales Identify, target, and secure new aerospace and aviation clients across the UK and Europe. Develop and execute a strategic sales plan focused on aerospace logistics solutions, including AOG, time-critical, and routine shipments. Build and maintain strong relationships with airlines, OEMs, MRO providers, and aerospace suppliers. Generate and manage a strong sales pipeline, consistently achieving and exceeding GP targets. Conduct client meetings, presentations, and commercial negotiations. Account Development & Relationship Management Grow existing aerospace accounts by identifying new opportunities and increasing wallet share. Act as a key point of contact for aerospace clients, ensuring high levels of customer satisfaction. Work closely with operational teams to ensure service delivery aligns with client expectations. Commercial & Operational Collaboration Collaborate with operations to develop competitive and tailored logistics solutions. Support the implementation of new business, ensuring smooth onboarding and service delivery. Provide market intelligence and feedback on industry trends, competitor activity, and customer requirements. Industry Engagement Represent the business at aerospace industry events, networking functions, and trade shows. Maintain up-to-date knowledge of aerospace logistics requirements, compliance, and best practices. Requirements for Business Development Manager Essential: Proven track record in business development within freight forwarding. Strong knowledge of aerospace logistics and supply chain requirements. Experience working with aerospace clients such as airlines, OEMs, or MRO organisations. Excellent commercial acumen and ability to generate new business. Strong communication, negotiation, and relationship-building skills. Self-motivated, target-driven, and able to work independently. Highly Desirable: Previous exposure to aerospace commercial operations or operational roles within aerospace logistics. Experience handling AOG, time-critical, or aviation-related shipments. Existing network within the aerospace and aviation sector. Package & Benefits Salary: £50,000 - £80,000 (dependent on experience) Uncapped commission structure - 10% of Gross Profit Strong earning potential Opportunity to build and grow the aerospace division Supportive and agile working environment Heathrow-based role with flexibility for client visits
Apr 25, 2026
Full time
Job Title: Aerospace Business Development Manager Location: Heathrow, London Salary: £50,000 - £80,000 + 10% GP Commission + Benefits Company: Medium-sized International Freight Forwarder (Confidential) Overview An established, medium-sized freight forwarder based at Heathrow is seeking an experienced Aerospace Business Development Manager to drive growth within their specialist aerospace and aviation vertical. This is a key commercial role focused on securing new business across airlines, aerospace manufacturers, MRO providers, and aviation suppliers, while working closely with internal operational teams to deliver tailored logistics solutions. This opportunity would suit a commercially driven individual with strong aerospace industry knowledge and a proven background in freight forwarding sales, ideally with exposure to aerospace operational requirements. Key Responsibilities of Business Development Manager Business Development & Sales Identify, target, and secure new aerospace and aviation clients across the UK and Europe. Develop and execute a strategic sales plan focused on aerospace logistics solutions, including AOG, time-critical, and routine shipments. Build and maintain strong relationships with airlines, OEMs, MRO providers, and aerospace suppliers. Generate and manage a strong sales pipeline, consistently achieving and exceeding GP targets. Conduct client meetings, presentations, and commercial negotiations. Account Development & Relationship Management Grow existing aerospace accounts by identifying new opportunities and increasing wallet share. Act as a key point of contact for aerospace clients, ensuring high levels of customer satisfaction. Work closely with operational teams to ensure service delivery aligns with client expectations. Commercial & Operational Collaboration Collaborate with operations to develop competitive and tailored logistics solutions. Support the implementation of new business, ensuring smooth onboarding and service delivery. Provide market intelligence and feedback on industry trends, competitor activity, and customer requirements. Industry Engagement Represent the business at aerospace industry events, networking functions, and trade shows. Maintain up-to-date knowledge of aerospace logistics requirements, compliance, and best practices. Requirements for Business Development Manager Essential: Proven track record in business development within freight forwarding. Strong knowledge of aerospace logistics and supply chain requirements. Experience working with aerospace clients such as airlines, OEMs, or MRO organisations. Excellent commercial acumen and ability to generate new business. Strong communication, negotiation, and relationship-building skills. Self-motivated, target-driven, and able to work independently. Highly Desirable: Previous exposure to aerospace commercial operations or operational roles within aerospace logistics. Experience handling AOG, time-critical, or aviation-related shipments. Existing network within the aerospace and aviation sector. Package & Benefits Salary: £50,000 - £80,000 (dependent on experience) Uncapped commission structure - 10% of Gross Profit Strong earning potential Opportunity to build and grow the aerospace division Supportive and agile working environment Heathrow-based role with flexibility for client visits
Lead Project Manager Northampton - Sustainable Distribution Centre (NN7 2FR) Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a Lead Project Manager to join the team at Yusen Logistics. The role is a hybrid position based in Northampton, with the opportunity to work up to 3 days remotely per week (subject to business requirements) and some UK site-based travel as per project specifications. Responsibilities Provide specialist professional support and guidance to ensure projects are correctly scoped and defined, with clear objectives, appropriate workstreams and activities Create project plans and resource teams, ensuring alignment between both the project activity and the wider business need Manage projects to cost, quality and time, exercising delegated authority for budgets while adhering to the Yusen project management methodology and implementing the agreed framework and governance into each project Coordinate internal workstreams/resources and third party vendors in line with defined project deliverables Apply critical thinking to resolve any roadblocks that arise and participate in budget setting through analysis of current and planned performance Conduct rigorous assessment of project risks, taking responsibility for the acts and omissions of project staff until closure or handover Establish collaborative relationships and provide specialist professional advice to internal stakeholders, customers and suppliers Facilitate high level project meetings and steering committees, preparing expert materials that support the decisions made that impact the company for up to a year Ensure that the PMO and key stakeholders receive strategic updates based on a professional or academic understanding of project performance and specialist standards Proactively escalates issues to the Project Sponsor or steering group, taking full responsibility for the acts and omissions of the project team Manage and monitor performance levels through the annual PDR process, objective setting, and other appropriate mechanisms (i.e. professional or academic qualifications) Identify critical skills required within the project team and provide proper mentoring and support to ensure the team meet medium term business objectives Ensure the team knows key business outcomes, processes, and expectations, consistently and promptly delivers all company communications, and provides appropriate feedback Support business investigations and disciplinary and grievance processes across the organisation Document and communicate "lessons learned" to promote continuous improvement, ensuring that insights contribute to the medium term direction of the company Ensure all company procedures, including absence, performance, holiday, etc., are managed and adhered to Ensure strict compliance with company procedures and policies for self and the wider team, making decisions that impact the company for up to 1 year Ensure due attention is provided to employee welfare, identifying and signposting areas of support where necessary, and ensuring functional arrangements are in place to protect the well being of all employees Successfully manage customer relationships with a focus on medium term direction, ensuring service levels meet professional standards Remove any obstacles, enabling the team to build and sustain a customer focused environment that protects the service reputation of the company Foster a culture of cooperation and collaboration between teams and across functions, ensuring the operation and management of the department aligns with planned performance Benefits Salary of £55,000 - £60,000 per annum (DOE) Car allowance of £6,000 per annumBonus (up to 12%) Health Cash Plan (comprehensive private family health cover) Pension scheme - 6% matched employer contribution Permanent health insurance cover (40% of salary cover) 25 days' holiday (excluding bank holidays) plus five days of Volunteer Leave per year Opportunity for unpaid leave and up to 10 days of international remote working Free online fitness platform, including Pilates, yoga, mindfulness and meditation Free eye tests, up to 25% off gym membership, and high street vouchers Free access to 24/7 online GP, mental health support services, life events counselling, and a care concierge service Tailored development and career opportunities Healthcare Cash Plan Qualifications High school qualifications (A-levels / NVQ) - Bachelor's Degree or equivalent qualification is highly desirable Significant proven experience in project and change management with a record of leading major implementations that impact the medium term direction of the company Leadership experience is essential Extensive practical experience managing projects to implement new business or start up operations, with a strong focus on budget management and expenditure control Demonstrable experience working across a variety of functions, cultures and geographies, providing professional guidance while managing complex high stakes projects Proven specialist and professional knowledge of logistics/3PL through academic, professional qualifications or extensive practical experience Excellent communication skills to enable discussion and presentation of complex issues and solutions Open, honest and transparent leadership style with the ability to motivate and support others in meeting challenging deadlines Proficiency in developing budgets and controlling expenditure for departments, contracts or sites, ensuring financial and service reputation is maintained Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. DISABILITY CONFIDENT. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can thrive and grow their potential. Yusen Logistics are proud to be a Disability Confident Committed employer.
Apr 24, 2026
Full time
Lead Project Manager Northampton - Sustainable Distribution Centre (NN7 2FR) Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a Lead Project Manager to join the team at Yusen Logistics. The role is a hybrid position based in Northampton, with the opportunity to work up to 3 days remotely per week (subject to business requirements) and some UK site-based travel as per project specifications. Responsibilities Provide specialist professional support and guidance to ensure projects are correctly scoped and defined, with clear objectives, appropriate workstreams and activities Create project plans and resource teams, ensuring alignment between both the project activity and the wider business need Manage projects to cost, quality and time, exercising delegated authority for budgets while adhering to the Yusen project management methodology and implementing the agreed framework and governance into each project Coordinate internal workstreams/resources and third party vendors in line with defined project deliverables Apply critical thinking to resolve any roadblocks that arise and participate in budget setting through analysis of current and planned performance Conduct rigorous assessment of project risks, taking responsibility for the acts and omissions of project staff until closure or handover Establish collaborative relationships and provide specialist professional advice to internal stakeholders, customers and suppliers Facilitate high level project meetings and steering committees, preparing expert materials that support the decisions made that impact the company for up to a year Ensure that the PMO and key stakeholders receive strategic updates based on a professional or academic understanding of project performance and specialist standards Proactively escalates issues to the Project Sponsor or steering group, taking full responsibility for the acts and omissions of the project team Manage and monitor performance levels through the annual PDR process, objective setting, and other appropriate mechanisms (i.e. professional or academic qualifications) Identify critical skills required within the project team and provide proper mentoring and support to ensure the team meet medium term business objectives Ensure the team knows key business outcomes, processes, and expectations, consistently and promptly delivers all company communications, and provides appropriate feedback Support business investigations and disciplinary and grievance processes across the organisation Document and communicate "lessons learned" to promote continuous improvement, ensuring that insights contribute to the medium term direction of the company Ensure all company procedures, including absence, performance, holiday, etc., are managed and adhered to Ensure strict compliance with company procedures and policies for self and the wider team, making decisions that impact the company for up to 1 year Ensure due attention is provided to employee welfare, identifying and signposting areas of support where necessary, and ensuring functional arrangements are in place to protect the well being of all employees Successfully manage customer relationships with a focus on medium term direction, ensuring service levels meet professional standards Remove any obstacles, enabling the team to build and sustain a customer focused environment that protects the service reputation of the company Foster a culture of cooperation and collaboration between teams and across functions, ensuring the operation and management of the department aligns with planned performance Benefits Salary of £55,000 - £60,000 per annum (DOE) Car allowance of £6,000 per annumBonus (up to 12%) Health Cash Plan (comprehensive private family health cover) Pension scheme - 6% matched employer contribution Permanent health insurance cover (40% of salary cover) 25 days' holiday (excluding bank holidays) plus five days of Volunteer Leave per year Opportunity for unpaid leave and up to 10 days of international remote working Free online fitness platform, including Pilates, yoga, mindfulness and meditation Free eye tests, up to 25% off gym membership, and high street vouchers Free access to 24/7 online GP, mental health support services, life events counselling, and a care concierge service Tailored development and career opportunities Healthcare Cash Plan Qualifications High school qualifications (A-levels / NVQ) - Bachelor's Degree or equivalent qualification is highly desirable Significant proven experience in project and change management with a record of leading major implementations that impact the medium term direction of the company Leadership experience is essential Extensive practical experience managing projects to implement new business or start up operations, with a strong focus on budget management and expenditure control Demonstrable experience working across a variety of functions, cultures and geographies, providing professional guidance while managing complex high stakes projects Proven specialist and professional knowledge of logistics/3PL through academic, professional qualifications or extensive practical experience Excellent communication skills to enable discussion and presentation of complex issues and solutions Open, honest and transparent leadership style with the ability to motivate and support others in meeting challenging deadlines Proficiency in developing budgets and controlling expenditure for departments, contracts or sites, ensuring financial and service reputation is maintained Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. DISABILITY CONFIDENT. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can thrive and grow their potential. Yusen Logistics are proud to be a Disability Confident Committed employer.
Buyer Hybrid £35,000 - £45,000 DOE + Benefits Full time/Permanent Are you a commercially focused Buyer with a passion for product, supplier management and category strategy? Do you thrive in an analytical and structured environment, and enjoy building strong supplier relationships? If so, we want to hear from you. This role will focus on managing a large and varied portfolio of non-food disposable products - supporting category growth, margin improvement, and ensuring the right products are in place at the right time, at the right price. What You'll Be Doing End-to-end management of product procurement within the assigned category Developing and delivering immediate to long-term category plans Evaluating suppliers for cost, compliance, service and innovation Supporting tender processes and customer proposals Building strong working relationships with key stakeholders including suppliers, sales teams and operations Delivering cost savings and COGS reductions through effective negotiation Benchmarking products and leading strategic sourcing initiatives What We're Looking For Proven experience in a buying, procurement or category role (FMCG, non-food or B2B preferred) Strong commercial and analytical skills with an eye for detail Excellent communication skills, with the ability to collaborate cross-functionally A methodical and structured approach with the ability to manage multiple priorities Proficient in Microsoft Excel and confident analysing data Passionate about sustainability and proactive in driving positive change What's In It For You? Salary up to £45,000 depending on experience Hybrid working Strong company benefits including generous holiday allowance, pension scheme and employee discounts A supportive, values-driven culture with long-term career opportunities About Cast UK Cast UK is a leading specialist recruitment consultancy delivering tailored solutions across supply chain, logistics, procurement and operations. We're proud to be partnering with this client on a confidential basis - apply today to learn more.
Apr 23, 2026
Full time
Buyer Hybrid £35,000 - £45,000 DOE + Benefits Full time/Permanent Are you a commercially focused Buyer with a passion for product, supplier management and category strategy? Do you thrive in an analytical and structured environment, and enjoy building strong supplier relationships? If so, we want to hear from you. This role will focus on managing a large and varied portfolio of non-food disposable products - supporting category growth, margin improvement, and ensuring the right products are in place at the right time, at the right price. What You'll Be Doing End-to-end management of product procurement within the assigned category Developing and delivering immediate to long-term category plans Evaluating suppliers for cost, compliance, service and innovation Supporting tender processes and customer proposals Building strong working relationships with key stakeholders including suppliers, sales teams and operations Delivering cost savings and COGS reductions through effective negotiation Benchmarking products and leading strategic sourcing initiatives What We're Looking For Proven experience in a buying, procurement or category role (FMCG, non-food or B2B preferred) Strong commercial and analytical skills with an eye for detail Excellent communication skills, with the ability to collaborate cross-functionally A methodical and structured approach with the ability to manage multiple priorities Proficient in Microsoft Excel and confident analysing data Passionate about sustainability and proactive in driving positive change What's In It For You? Salary up to £45,000 depending on experience Hybrid working Strong company benefits including generous holiday allowance, pension scheme and employee discounts A supportive, values-driven culture with long-term career opportunities About Cast UK Cast UK is a leading specialist recruitment consultancy delivering tailored solutions across supply chain, logistics, procurement and operations. We're proud to be partnering with this client on a confidential basis - apply today to learn more.
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver- centric connection.At Gordon Murray Automotive, customer interactions are treated with the highest level of importance. As a Sales Specialist, you will contribute directly to elevating the customer journey -from initial vehicle previews through to final handover and ongoing ownership. This position is ideally suited to a driven, ambitious self-starter with experience in a dealer or OEM environment who is ready to thrive in a fast-paced, high-performance automotive brand. The Sales team also oversees all Gordon Murray Special Vehicle purchases, automobiles positioned at the highest tier of the automotive world and therefore requiring an exceptionally prestigious, meticulously delivered customer experience. Key Responsibilities Act as a confident, customer-facing representative of GMA, engaging effectively with UHNW custodians on both a personal relationship level and a technical product/brand level. Support and enhance the GMA Customer Journey by providing high-quality administrative and operational support throughout the full ownership lifecycle. Manage a range of administrative duties, including coordinating customer visits, supporting team logistics, processing invoices and receipts, maintaining shared documentation and CRM records, monitoring sales inboxes, managing event guest lists, providing ad-hoc event support, and overseeing aftersales order management. Oversee all customer visits to our new Windlesham HQ, ensuring the highest standards of presentation and experience. This includes preparing show cars and the customer experience centre, coordinating catering, and managing all logistical arrangements for both our custodians and internal teams on site. Prepare, source, and distribute Customer Journey materials, including handover collateral for vehicle deliveries. Collaborate with internal teams to define and implement delivery requirements, ensuring every owner receives a seamless, exceptional handover experience. Provide expert specification support to the Sales team, advising internal teams on vehicle design elements and the bespoke options available across the GMA product range. With proven success, this responsibility may extend to working directly with customers to guide them through their specification choices. Represent GMA at UK and international events, supporting the Sales team in hosting customers and engaging with the public. Take responsibility for issuing, approving, and archiving physical colour and trim samples. Maintain strict customer confidentiality while ensuring all customer materials are securely stored and CRM records remain accurate and up to date. Provide occasional support outside core working hours to uphold outstanding levels of customer satisfaction. Skills, Knowledge and Expertise Experience and/or demonstratable passion for the luxury automotive industry is desirable at a retailer/ dealer or OEM level preferred Exceptional eye for detail and the ability to communicate clearly with others Able to use a variety of IT Packages (e.g. Salesforce, Office 365, Word, Excel, PowerPoint, Outlook, Teams, Smartsheets, PowerBI at an advanced standard. Customer facing and interpersonal skills delivered with a strong level of confidence to support a best-in-class customer journey. Outstanding organisational skills with the ability to stay focused on assigned tasks, manage conflicting priorities, against tight deadlines, whilst maintaining strong attention to detail. Benefits As well as the opportunity to work with a fantastic team, the position comes with: Competitive Base Salary Private Medical Scheme Life Assurance Holiday Loyalty Bonus Scheme Enhanced Personal Pension Plan Enhanced Maternity & Paternity Pay Cycle to Work Scheme Salary Sacrifice Car Lease Scheme Parking Onsite Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. All applicants must have the Right to Work in the UK.
Apr 23, 2026
Full time
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver- centric connection.At Gordon Murray Automotive, customer interactions are treated with the highest level of importance. As a Sales Specialist, you will contribute directly to elevating the customer journey -from initial vehicle previews through to final handover and ongoing ownership. This position is ideally suited to a driven, ambitious self-starter with experience in a dealer or OEM environment who is ready to thrive in a fast-paced, high-performance automotive brand. The Sales team also oversees all Gordon Murray Special Vehicle purchases, automobiles positioned at the highest tier of the automotive world and therefore requiring an exceptionally prestigious, meticulously delivered customer experience. Key Responsibilities Act as a confident, customer-facing representative of GMA, engaging effectively with UHNW custodians on both a personal relationship level and a technical product/brand level. Support and enhance the GMA Customer Journey by providing high-quality administrative and operational support throughout the full ownership lifecycle. Manage a range of administrative duties, including coordinating customer visits, supporting team logistics, processing invoices and receipts, maintaining shared documentation and CRM records, monitoring sales inboxes, managing event guest lists, providing ad-hoc event support, and overseeing aftersales order management. Oversee all customer visits to our new Windlesham HQ, ensuring the highest standards of presentation and experience. This includes preparing show cars and the customer experience centre, coordinating catering, and managing all logistical arrangements for both our custodians and internal teams on site. Prepare, source, and distribute Customer Journey materials, including handover collateral for vehicle deliveries. Collaborate with internal teams to define and implement delivery requirements, ensuring every owner receives a seamless, exceptional handover experience. Provide expert specification support to the Sales team, advising internal teams on vehicle design elements and the bespoke options available across the GMA product range. With proven success, this responsibility may extend to working directly with customers to guide them through their specification choices. Represent GMA at UK and international events, supporting the Sales team in hosting customers and engaging with the public. Take responsibility for issuing, approving, and archiving physical colour and trim samples. Maintain strict customer confidentiality while ensuring all customer materials are securely stored and CRM records remain accurate and up to date. Provide occasional support outside core working hours to uphold outstanding levels of customer satisfaction. Skills, Knowledge and Expertise Experience and/or demonstratable passion for the luxury automotive industry is desirable at a retailer/ dealer or OEM level preferred Exceptional eye for detail and the ability to communicate clearly with others Able to use a variety of IT Packages (e.g. Salesforce, Office 365, Word, Excel, PowerPoint, Outlook, Teams, Smartsheets, PowerBI at an advanced standard. Customer facing and interpersonal skills delivered with a strong level of confidence to support a best-in-class customer journey. Outstanding organisational skills with the ability to stay focused on assigned tasks, manage conflicting priorities, against tight deadlines, whilst maintaining strong attention to detail. Benefits As well as the opportunity to work with a fantastic team, the position comes with: Competitive Base Salary Private Medical Scheme Life Assurance Holiday Loyalty Bonus Scheme Enhanced Personal Pension Plan Enhanced Maternity & Paternity Pay Cycle to Work Scheme Salary Sacrifice Car Lease Scheme Parking Onsite Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. All applicants must have the Right to Work in the UK.
Terminal Manager - Belfast page is loaded Terminal Manager - Belfastlocations: Belfast, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 15, 2026 (30+ days left to apply)job requisition id: R-017669 Main Purpose: We are seeking to hire a highly qualified and experienced professional to manage our Oil Storage Terminal at Belfast. The successful candidate will lead the resources of the Terminal, implement business objectives in collaboration with senior management, and ensure the Terminal's financial results, safety, and environmental performance. The successful candidate will develop and implement strategies to improve overall Terminal performance. Key Responsibilities:Coordinate day-to-day operations of the Terminal, preparing and controlling revenue budgets while minimising operating costs and ensuring compliance with UK safety and environmental legislation.Safety Critical Responsibilities (MAH - Major Accident Hazards)Ensure that all subordinates are fully briefed on the Major Accident Prevention Policy (MAPP), including clear definitions and understanding of their roles in MAH or equivalent experience.Support the team to ensure individuals and groups achieve their potential, setting ambitious yet achievable objectives aligned with business goals.Ensure approved procedures for the safe operation of the Terminal are accessible, applied, and regularly tested.Provide continuity across shifts in implementing plans and routines.Monitor adherence to plans, making changes or recommending further investigation as necessary.Take ownership of the Management of Change Procedure for the Terminal.Monitor Process Safety performance and act to ensure deviations from good practice are accurate.Ensure staff proficiency is appropriate for assigned tasks.Control processes within defined safe operating limits, identifying and reporting any excursions.Perform duties as part of the Emergency Management Team and coordinate team emergency preparedness as detailed within the Emergency Response Plan.Prepare and monitor financial forecasts to ensure departmental objectives align with budgets.Develop and implement plans to enhance Terminal equipment availability, improving efficiency, analysing problems, developing solutions, and reducing costs.Implement programs for continuous improvement in Safety and Environmental matters.Facilitate effective communication through regular briefing sessions with Supervisors and employee group representatives.Participate in daily scheduling meetings to review Terminal Operations.Chair technical investigations and provide specialist knowledge in formal reviews following major incidents and accidents.Chair HAZOP and Safety reviews to ensure company policy is understood by all department personnel.Represent company interests in local Marine Operations forums.Direct and lead subordinates, managing performance, communication, counselling, motivation, and training to maintain efficiency and effectiveness within cost constraints.Ensure the implementation of company safety policies, including training, and ensure these policies are understood by Supervisors and all operational personnel in conjunction with the HSEC Manager.Maintain and promote the use of Management Systems to ensure ISO9001, 14001 and 45001 Management System requirements are always met. Knowledge, Skills and Abilities: 10 years Oil Terminal/Industry experience. Proven business knowledge. Outstanding supervisory and leadership skills. Strong numeric and analytical skills. Proficiency in computer skills, particularly MS Office and Excel. Key Relationships: Internal - All Managers, Business Support Team, all terminal operations staff.External - Harbour Commission, Anti-Oil Pollution Committee, Harbormasters' Working Party, Competent Authority, Insurers, HM Customs & Excise, Suppliers, and Contractors. (blob:) WHO WE ARE At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively.We're a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on. WHAT WE DO At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia.We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently.Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain.To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third party customers, and consider them all as partners with whom we look to build long-lasting relationships.Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura's activities and third party trade flows in the Americas, Europe, the Middle East and Africa.Visit our website to find out more about where we operate: HOW WE WORK Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities.Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for.Find our more about our commitments and performance in our Sustainability Report:
Apr 23, 2026
Full time
Terminal Manager - Belfast page is loaded Terminal Manager - Belfastlocations: Belfast, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 15, 2026 (30+ days left to apply)job requisition id: R-017669 Main Purpose: We are seeking to hire a highly qualified and experienced professional to manage our Oil Storage Terminal at Belfast. The successful candidate will lead the resources of the Terminal, implement business objectives in collaboration with senior management, and ensure the Terminal's financial results, safety, and environmental performance. The successful candidate will develop and implement strategies to improve overall Terminal performance. Key Responsibilities:Coordinate day-to-day operations of the Terminal, preparing and controlling revenue budgets while minimising operating costs and ensuring compliance with UK safety and environmental legislation.Safety Critical Responsibilities (MAH - Major Accident Hazards)Ensure that all subordinates are fully briefed on the Major Accident Prevention Policy (MAPP), including clear definitions and understanding of their roles in MAH or equivalent experience.Support the team to ensure individuals and groups achieve their potential, setting ambitious yet achievable objectives aligned with business goals.Ensure approved procedures for the safe operation of the Terminal are accessible, applied, and regularly tested.Provide continuity across shifts in implementing plans and routines.Monitor adherence to plans, making changes or recommending further investigation as necessary.Take ownership of the Management of Change Procedure for the Terminal.Monitor Process Safety performance and act to ensure deviations from good practice are accurate.Ensure staff proficiency is appropriate for assigned tasks.Control processes within defined safe operating limits, identifying and reporting any excursions.Perform duties as part of the Emergency Management Team and coordinate team emergency preparedness as detailed within the Emergency Response Plan.Prepare and monitor financial forecasts to ensure departmental objectives align with budgets.Develop and implement plans to enhance Terminal equipment availability, improving efficiency, analysing problems, developing solutions, and reducing costs.Implement programs for continuous improvement in Safety and Environmental matters.Facilitate effective communication through regular briefing sessions with Supervisors and employee group representatives.Participate in daily scheduling meetings to review Terminal Operations.Chair technical investigations and provide specialist knowledge in formal reviews following major incidents and accidents.Chair HAZOP and Safety reviews to ensure company policy is understood by all department personnel.Represent company interests in local Marine Operations forums.Direct and lead subordinates, managing performance, communication, counselling, motivation, and training to maintain efficiency and effectiveness within cost constraints.Ensure the implementation of company safety policies, including training, and ensure these policies are understood by Supervisors and all operational personnel in conjunction with the HSEC Manager.Maintain and promote the use of Management Systems to ensure ISO9001, 14001 and 45001 Management System requirements are always met. Knowledge, Skills and Abilities: 10 years Oil Terminal/Industry experience. Proven business knowledge. Outstanding supervisory and leadership skills. Strong numeric and analytical skills. Proficiency in computer skills, particularly MS Office and Excel. Key Relationships: Internal - All Managers, Business Support Team, all terminal operations staff.External - Harbour Commission, Anti-Oil Pollution Committee, Harbormasters' Working Party, Competent Authority, Insurers, HM Customs & Excise, Suppliers, and Contractors. (blob:) WHO WE ARE At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively.We're a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on. WHAT WE DO At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia.We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently.Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain.To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third party customers, and consider them all as partners with whom we look to build long-lasting relationships.Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura's activities and third party trade flows in the Americas, Europe, the Middle East and Africa.Visit our website to find out more about where we operate: HOW WE WORK Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities.Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for.Find our more about our commitments and performance in our Sustainability Report:
Senior Order Processor - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 23, 2026
Full time
Senior Order Processor - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Transport Operator (Nights) Leeds, West Yorkshire The Company Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. You'll be joining a business that is not only established and respected but one that is genuinely invested in its people, its future, and the positive impact it makes across the globe. We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Leeds (LS9 0SG). The working schedule is Monday to Friday, working 21:30 to 06:00. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving and wants to be part of a team that keeps the UK supply chain moving through the night. The Benefits: - Salary of £30,080.42 per annum plus a yearly allowance of £1872 - 25 days' holiday (plus bank holidays) and an option of 5 days' Volunteering Leave annually - Employee Referral Scheme - Cycle to Work scheme - Critical Illness Cover - Health cash plan - Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition - On-site Mental Health First Aiders - Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers - Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service - Tailored development and career opportunities Alongside these generous benefits, you'll be joining a supportive, people-first culture where your wellbeing, growth and long-term career progression truly matter. We believe in recognising hard work, celebrating success and giving you the tools to build a career you can be proud of. This is an excellent opportunity for a highly organised transport professional with strong customer service skills to join our forward-thinking organisation. In this role, you'll play a key part in a busy logistics operation, playing a central role in delivering on clients' expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path. This will enable you to enhance your skills, take ownership of your career progression and build your reputation as a trusted specialist in this vital position. Every shift brings new challenges, new opportunities to problem-solve and new chances to make a real difference to our customers and our operation. So, if you're ready to take the next step in your logistics career and make a meaningful impact, we'd be delighted to hear from you. The Role: As a Transport Operator, you will co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Leeds depot. You'll be the person who keeps everything running smoothly, ensuring our night operations remain efficient, safe and reliable. Working within the transport office, you will handle customers' delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing. Your communication skills and ability to stay calm under pressure will be key to your success. You'll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met. Your professionalism and attention to detail will help maintain our reputation for excellence. This is a role where your initiative, problem-solving ability and commitment to great service will be valued every single day. Additionally, you will: - Identify and recommend solutions to customer queries or delivery failures - Maintain high standards of compliance - Support the smooth running of all traffic office contracts as needed About You To be considered as a Transport Operator, you will need: - A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations - A good understanding of IT, including Outlook, Excel and PowerPoint - Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers - The ability to build excellent relationships with customers - Good organisational skills and the ability to prioritise If you're proactive, confident, and ready to take ownership of your shift, please apply now. We thank all applicants for their interest; however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process. Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. We are proud to foster a workplace where everyone feels valued, respected and empowered to succeed. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.
Apr 23, 2026
Full time
Transport Operator (Nights) Leeds, West Yorkshire The Company Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. You'll be joining a business that is not only established and respected but one that is genuinely invested in its people, its future, and the positive impact it makes across the globe. We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Leeds (LS9 0SG). The working schedule is Monday to Friday, working 21:30 to 06:00. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving and wants to be part of a team that keeps the UK supply chain moving through the night. The Benefits: - Salary of £30,080.42 per annum plus a yearly allowance of £1872 - 25 days' holiday (plus bank holidays) and an option of 5 days' Volunteering Leave annually - Employee Referral Scheme - Cycle to Work scheme - Critical Illness Cover - Health cash plan - Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition - On-site Mental Health First Aiders - Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers - Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service - Tailored development and career opportunities Alongside these generous benefits, you'll be joining a supportive, people-first culture where your wellbeing, growth and long-term career progression truly matter. We believe in recognising hard work, celebrating success and giving you the tools to build a career you can be proud of. This is an excellent opportunity for a highly organised transport professional with strong customer service skills to join our forward-thinking organisation. In this role, you'll play a key part in a busy logistics operation, playing a central role in delivering on clients' expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path. This will enable you to enhance your skills, take ownership of your career progression and build your reputation as a trusted specialist in this vital position. Every shift brings new challenges, new opportunities to problem-solve and new chances to make a real difference to our customers and our operation. So, if you're ready to take the next step in your logistics career and make a meaningful impact, we'd be delighted to hear from you. The Role: As a Transport Operator, you will co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Leeds depot. You'll be the person who keeps everything running smoothly, ensuring our night operations remain efficient, safe and reliable. Working within the transport office, you will handle customers' delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing. Your communication skills and ability to stay calm under pressure will be key to your success. You'll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met. Your professionalism and attention to detail will help maintain our reputation for excellence. This is a role where your initiative, problem-solving ability and commitment to great service will be valued every single day. Additionally, you will: - Identify and recommend solutions to customer queries or delivery failures - Maintain high standards of compliance - Support the smooth running of all traffic office contracts as needed About You To be considered as a Transport Operator, you will need: - A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations - A good understanding of IT, including Outlook, Excel and PowerPoint - Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers - The ability to build excellent relationships with customers - Good organisational skills and the ability to prioritise If you're proactive, confident, and ready to take ownership of your shift, please apply now. We thank all applicants for their interest; however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process. Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. We are proud to foster a workplace where everyone feels valued, respected and empowered to succeed. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.
A worldwide brand is looking for an organised, high-energy Stock Controller & Customer Support specialist to join their backstage team. If you're a logistics pro who enjoys a mix of data, physical stock management, and customer interaction, we want to hear from you. The Mission Stock Ownership: Accurately track shipments, manage warehouse-to-shop arrivals, and lead inventory audits. Operational Excellence: Keep stock rooms organized, ensure products are priced, and resolve inventory discrepancies with sharp analytical skills. Customer Success: Oversee the end-to-end delivery process to ensure a flawless experience for our fans. Collaboration: Liaise daily with internal teams, couriers, and customers. What You Bring The Admin Edge: Proven experience in administrative roles with a solid grasp of supply chain procedures. Tech Savvy: High proficiency in MS Excel & Outlook and a quick learner with new software. Precision: Exceptional attention to detail in data entry, stock counts, and reconciliations. Communication: A natural ability to build relationships and converse confidently with anyone. Work in the heart of London's most iconic district for a brand that defines entertainment. If you're a proactive problem-solver who thrives in a fast-paced environment, apply today.
Apr 23, 2026
Full time
A worldwide brand is looking for an organised, high-energy Stock Controller & Customer Support specialist to join their backstage team. If you're a logistics pro who enjoys a mix of data, physical stock management, and customer interaction, we want to hear from you. The Mission Stock Ownership: Accurately track shipments, manage warehouse-to-shop arrivals, and lead inventory audits. Operational Excellence: Keep stock rooms organized, ensure products are priced, and resolve inventory discrepancies with sharp analytical skills. Customer Success: Oversee the end-to-end delivery process to ensure a flawless experience for our fans. Collaboration: Liaise daily with internal teams, couriers, and customers. What You Bring The Admin Edge: Proven experience in administrative roles with a solid grasp of supply chain procedures. Tech Savvy: High proficiency in MS Excel & Outlook and a quick learner with new software. Precision: Exceptional attention to detail in data entry, stock counts, and reconciliations. Communication: A natural ability to build relationships and converse confidently with anyone. Work in the heart of London's most iconic district for a brand that defines entertainment. If you're a proactive problem-solver who thrives in a fast-paced environment, apply today.
HGV Sales Specialist Permanent Monday - Friday 8am - 6pm with rotating weekends Stoke on Trent £30,000 - £32,000 My client is a well-established and fast-growing business within the commercial vehicle sector, seeking an experienced HGV Sales Executive to join our team based in Stoke-on-Trent. Operating in a dynamic and high-volume environment, we pride ourselves on efficiency, strong customer relationships, and a well-structured internal operation. This is an excellent opportunity for a motivated individual looking to build a long-term career within vehicle sales, exports, and logistics, with full training and ongoing support provided. Key Responsibilities This is a hands-on, customer-facing position where you will play a key role in supporting the sales process from initial enquiry through to after-sales. You will engage with customers across multiple channels both inside and outside of the UK, ensuring a professional and responsive service at all times . Demonstrating vehicles to prospective customers Welcoming and assisting customers on-site Managing enquiries via phone, email, and messaging platforms Proactively following up on leads to maximise sales opportunities Providing aftersales support to maintain high levels of customer satisfaction Liaising with internal teams to ensure vehicles are prepared and ready for sale Creating tailored video content for customers where required Skills & Experience Required We are looking for a proactive, driven individual who thrives in a fast-paced environment and takes pride in delivering excellent customer service. You will be a strong communicator, highly organised, and confident managing multiple enquiries simultaneously. Previous experience in a sales role (automotive or commercial vehicles preferred) Full HGV licence (essential) Strong knowledge of HGV/commercial vehicles Ability to manage a high volume of enquiries efficiently Hands-on and adaptable approach Basic mechanical knowledge (advantageous) This role is primarily office-based but will involve working across a large yard environment, including vehicle demonstrations. Personal Attributes Hands-on, practical, and detail-focused Confident people person with a supportive attitude Adaptable and solutions-driven Package & Benefits Basic salary: £30,000 - £32,000 + commission Full-time, permanent position Monday to Friday: 8:00am - 6:00pm Weekend rota for enquiry management and enhanced bonus for weekend sales Company pension On-site parking If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.
Apr 22, 2026
Full time
HGV Sales Specialist Permanent Monday - Friday 8am - 6pm with rotating weekends Stoke on Trent £30,000 - £32,000 My client is a well-established and fast-growing business within the commercial vehicle sector, seeking an experienced HGV Sales Executive to join our team based in Stoke-on-Trent. Operating in a dynamic and high-volume environment, we pride ourselves on efficiency, strong customer relationships, and a well-structured internal operation. This is an excellent opportunity for a motivated individual looking to build a long-term career within vehicle sales, exports, and logistics, with full training and ongoing support provided. Key Responsibilities This is a hands-on, customer-facing position where you will play a key role in supporting the sales process from initial enquiry through to after-sales. You will engage with customers across multiple channels both inside and outside of the UK, ensuring a professional and responsive service at all times . Demonstrating vehicles to prospective customers Welcoming and assisting customers on-site Managing enquiries via phone, email, and messaging platforms Proactively following up on leads to maximise sales opportunities Providing aftersales support to maintain high levels of customer satisfaction Liaising with internal teams to ensure vehicles are prepared and ready for sale Creating tailored video content for customers where required Skills & Experience Required We are looking for a proactive, driven individual who thrives in a fast-paced environment and takes pride in delivering excellent customer service. You will be a strong communicator, highly organised, and confident managing multiple enquiries simultaneously. Previous experience in a sales role (automotive or commercial vehicles preferred) Full HGV licence (essential) Strong knowledge of HGV/commercial vehicles Ability to manage a high volume of enquiries efficiently Hands-on and adaptable approach Basic mechanical knowledge (advantageous) This role is primarily office-based but will involve working across a large yard environment, including vehicle demonstrations. Personal Attributes Hands-on, practical, and detail-focused Confident people person with a supportive attitude Adaptable and solutions-driven Package & Benefits Basic salary: £30,000 - £32,000 + commission Full-time, permanent position Monday to Friday: 8:00am - 6:00pm Weekend rota for enquiry management and enhanced bonus for weekend sales Company pension On-site parking If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.
Part-Time Customer Service Administrator Location: Tonbridge, Kent (Free Parking Available) Salary: 13.50 per hour Benefits: 20 days holiday + Bank Holidays (pro rata), 1 Volunteering Day per year Looking for a flexible, people-focused role where you can make a real impact? We're seeking a proactive and organised Part-Time Customer Service Administrator to join a team in Tonbridge. This is a varied and rewarding position where you'll play a key role in supporting customers, maintaining operations, and helping drive business growth. What You'll Be Doing: - Managing day-to-day administrative operations - Handling customer service enquiries professionally and confidently - Maintaining accurate records, documentation, and internal systems - Supporting logistics and operational activities - Liaising with clients, suppliers, and internal teams - Contacting existing customers to gather feedback and identify further business opportunities - Building positive client relationships and encouraging repeat business - Escalating issues where appropriate - Opening and closing client files - Coordinating with accounts to ensure VAT returns are submitted on time - Supporting credit control responsibilities - Carrying out any other duties consistent with the role What you will need - Strong organisational and time management skills - Professional communication skills and a confident telephone manner - Ability or willingness to support bookkeeping and credit control tasks - Comfortable learning new systems and processes - Proactive, adaptable, and solution-driven attitude - Basic IT knowledge - Confidence in handling rejection and turning challenging conversations into opportunities Why Join? - Supportive and friendly team environment - Flexible, part-time working arrangement - Opportunity to build experience across administration, customer service, and operations - Free on-site parking - Generous holiday allowance (pro rata) plus a dedicated volunteering day At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Apr 22, 2026
Full time
Part-Time Customer Service Administrator Location: Tonbridge, Kent (Free Parking Available) Salary: 13.50 per hour Benefits: 20 days holiday + Bank Holidays (pro rata), 1 Volunteering Day per year Looking for a flexible, people-focused role where you can make a real impact? We're seeking a proactive and organised Part-Time Customer Service Administrator to join a team in Tonbridge. This is a varied and rewarding position where you'll play a key role in supporting customers, maintaining operations, and helping drive business growth. What You'll Be Doing: - Managing day-to-day administrative operations - Handling customer service enquiries professionally and confidently - Maintaining accurate records, documentation, and internal systems - Supporting logistics and operational activities - Liaising with clients, suppliers, and internal teams - Contacting existing customers to gather feedback and identify further business opportunities - Building positive client relationships and encouraging repeat business - Escalating issues where appropriate - Opening and closing client files - Coordinating with accounts to ensure VAT returns are submitted on time - Supporting credit control responsibilities - Carrying out any other duties consistent with the role What you will need - Strong organisational and time management skills - Professional communication skills and a confident telephone manner - Ability or willingness to support bookkeeping and credit control tasks - Comfortable learning new systems and processes - Proactive, adaptable, and solution-driven attitude - Basic IT knowledge - Confidence in handling rejection and turning challenging conversations into opportunities Why Join? - Supportive and friendly team environment - Flexible, part-time working arrangement - Opportunity to build experience across administration, customer service, and operations - Free on-site parking - Generous holiday allowance (pro rata) plus a dedicated volunteering day At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Commercial Manager - Reefer Department (Imports & Exports) Job Type: Full-time Location: reports in to Felixstowe but candidate can be based anywhere in UK (National travel required) Salary: £40,000 to £50,000, plus performance-related We are seeking an experienced and commercially driven Commercial Manager to lead and develop our refrigerated cargo services across both import and export markets . This role is responsible for managing the full commercial performance of the Reefer department, driving revenue growth, developing strategic customer relationships, and expanding our presence within specialist temperature-controlled markets. Working closely with Commercial and Operations teams, you will ensure commercially sound, operationally deliverable solutions for refrigerated cargo moving into and out of the UK. Key Responsibilities Lead the commercial strategy and revenue growth for the Reefer department across imports and exports , in line with the company's 5-year Business Plan Develop new import and export business while strengthening relationships with existing customers Sell specialised refrigerated solutions for UK import and export movements , including time-critical, high-value, and sensitive cargo Maintain a strong national sales presence, with regular client visits across the UK Conduct high-quality sales calls and achieve a targeted number of customer meetings each month Manage and support import and export tenders , including work with direct shippers, freight forwarders, and NGOs Represent the business at industry events, trade fairs, and exhibitions relevant to refrigerated import and export markets Oversee customer opportunity management within the CRM system to build and maintain an active import and export sales pipeline Produce quotations and manage customer rate structures for key and VIP customers across both trade lanes Provide commercial key account management for assigned customers with importing and exporting requirements Support budget preparation and contribute to the annual Sales Plan in collaboration with senior leadership Work closely with Operations to ensure commercially viable, compliant, and operationally deliverable import and export solutions Skills & Experience Required Proven experience in a commercial, account management, or sales role within freight, logistics, or supply chain Strong understanding of refrigerated cargo across both import and export markets Demonstrated ability to manage key accounts and develop long-term commercial relationships Comfortable operating in a national field-based role, with flexibility for occasional overseas travel Confident negotiating contracts, rates, and commercial terms Experience using CRM systems to manage sales pipelines and forecasting Professional, customer-focused approach with strong communication skills Ability to manage confidential and sensitive commercial information responsibly Proactive, commercially minded, and cost-conscious Strong organisational skills with the ability to prioritise and deliver against targets What's on Offer Competitive salary with performance-based bonus potential Opportunity to lead and shape a specialist Reefer Imports & Exports department Career development within a growing and dynamic business Exposure to international supply chains and high-profile customers Participation in trade fairs, exhibitions, and industry events Supportive and collaborative working environment
Apr 22, 2026
Full time
Commercial Manager - Reefer Department (Imports & Exports) Job Type: Full-time Location: reports in to Felixstowe but candidate can be based anywhere in UK (National travel required) Salary: £40,000 to £50,000, plus performance-related We are seeking an experienced and commercially driven Commercial Manager to lead and develop our refrigerated cargo services across both import and export markets . This role is responsible for managing the full commercial performance of the Reefer department, driving revenue growth, developing strategic customer relationships, and expanding our presence within specialist temperature-controlled markets. Working closely with Commercial and Operations teams, you will ensure commercially sound, operationally deliverable solutions for refrigerated cargo moving into and out of the UK. Key Responsibilities Lead the commercial strategy and revenue growth for the Reefer department across imports and exports , in line with the company's 5-year Business Plan Develop new import and export business while strengthening relationships with existing customers Sell specialised refrigerated solutions for UK import and export movements , including time-critical, high-value, and sensitive cargo Maintain a strong national sales presence, with regular client visits across the UK Conduct high-quality sales calls and achieve a targeted number of customer meetings each month Manage and support import and export tenders , including work with direct shippers, freight forwarders, and NGOs Represent the business at industry events, trade fairs, and exhibitions relevant to refrigerated import and export markets Oversee customer opportunity management within the CRM system to build and maintain an active import and export sales pipeline Produce quotations and manage customer rate structures for key and VIP customers across both trade lanes Provide commercial key account management for assigned customers with importing and exporting requirements Support budget preparation and contribute to the annual Sales Plan in collaboration with senior leadership Work closely with Operations to ensure commercially viable, compliant, and operationally deliverable import and export solutions Skills & Experience Required Proven experience in a commercial, account management, or sales role within freight, logistics, or supply chain Strong understanding of refrigerated cargo across both import and export markets Demonstrated ability to manage key accounts and develop long-term commercial relationships Comfortable operating in a national field-based role, with flexibility for occasional overseas travel Confident negotiating contracts, rates, and commercial terms Experience using CRM systems to manage sales pipelines and forecasting Professional, customer-focused approach with strong communication skills Ability to manage confidential and sensitive commercial information responsibly Proactive, commercially minded, and cost-conscious Strong organisational skills with the ability to prioritise and deliver against targets What's on Offer Competitive salary with performance-based bonus potential Opportunity to lead and shape a specialist Reefer Imports & Exports department Career development within a growing and dynamic business Exposure to international supply chains and high-profile customers Participation in trade fairs, exhibitions, and industry events Supportive and collaborative working environment
About HERMA HERMA is a global leader in high-performance self-adhesive materials, supplying innovative solutions to label converters and manufacturers across industries including food & beverage, pharmaceuticals, logistics, and retail. With over 100 years of German engineering expertise, HERMA is renowned for precision, quality, and reliability, and our materials form the foundation of many of the world's most trusted pressure-sensitive labels. Sustainability is at the heart of what we do, with investments in energy-efficient production, responsible sourcing, and environmentally conscious product development. As a technology-driven, family-owned business operating internationally, HERMA combines innovation with long-term partnerships and a strong commitment to excellence. The Role As Account Manager, you will be primarily responsible for managing and growing HERMA's existing key accounts across the Midlands and South West, ensuring long-term partnerships are strengthened through excellent technical and commercial support. In addition, you will identify and pursue new business opportunities within your territory to contribute to overall growth. Acting as the face of HERMA in the market, you will work closely with customers to understand their requirements, provide tailored solutions, and deliver a high standard of service. This is a field-based role with a high degree of autonomy, giving you the freedom to manage your territory and account strategy while being supported by an experienced internal team. Key Responsibilities Drive sales growth by promoting HERMA's self-adhesive material solutions Develop strong relationships with both new and existing customers Identify and pursue new business opportunities through proactive prospecting and lead generation Manage the full sales cycle from initial enquiry through to project completion Provide product guidance and ensure customer requirements and specifications are met Negotiate commercial agreements and contracts Plan and manage your own schedule to maximise customer engagement Analyse customer activity and buying trends to inform sales strategies Work collaboratively with internal teams including sales support and technical specialists Achieve agreed monthly and annual sales targets Skills & Experience Experienced commercial sales professional with a proven track record of success in B2B sales Knowledgeable of the one of the following industries: self-adhesive labels or label materials, packaging, paper, printing or print services, or related B2B manufacturing sectors Strong relationship-building and negotiation skills The ability to work independently and manage your own territory Excellent communication and presentation skills A proactive, results-driven approach to achieving targets Why Join HERMA? At HERMA, you'll be part of a globally respected brand with a strong heritage of innovation and quality. We are a business that values long-term partnerships, sustainability, and continuous improvement. You'll benefit from: Salary £48,000 - £50,000PA, Company Car, Bonus (£6,500), Private Healthcare, 25 Days Holiday + Bank Holidays & Pension Scheme A supportive and collaborative team environment The opportunity to represent a premium, trusted product range A strong platform for career development within a growing international organisation Competitive rewards and benefits aligned with performance
Apr 22, 2026
Full time
About HERMA HERMA is a global leader in high-performance self-adhesive materials, supplying innovative solutions to label converters and manufacturers across industries including food & beverage, pharmaceuticals, logistics, and retail. With over 100 years of German engineering expertise, HERMA is renowned for precision, quality, and reliability, and our materials form the foundation of many of the world's most trusted pressure-sensitive labels. Sustainability is at the heart of what we do, with investments in energy-efficient production, responsible sourcing, and environmentally conscious product development. As a technology-driven, family-owned business operating internationally, HERMA combines innovation with long-term partnerships and a strong commitment to excellence. The Role As Account Manager, you will be primarily responsible for managing and growing HERMA's existing key accounts across the Midlands and South West, ensuring long-term partnerships are strengthened through excellent technical and commercial support. In addition, you will identify and pursue new business opportunities within your territory to contribute to overall growth. Acting as the face of HERMA in the market, you will work closely with customers to understand their requirements, provide tailored solutions, and deliver a high standard of service. This is a field-based role with a high degree of autonomy, giving you the freedom to manage your territory and account strategy while being supported by an experienced internal team. Key Responsibilities Drive sales growth by promoting HERMA's self-adhesive material solutions Develop strong relationships with both new and existing customers Identify and pursue new business opportunities through proactive prospecting and lead generation Manage the full sales cycle from initial enquiry through to project completion Provide product guidance and ensure customer requirements and specifications are met Negotiate commercial agreements and contracts Plan and manage your own schedule to maximise customer engagement Analyse customer activity and buying trends to inform sales strategies Work collaboratively with internal teams including sales support and technical specialists Achieve agreed monthly and annual sales targets Skills & Experience Experienced commercial sales professional with a proven track record of success in B2B sales Knowledgeable of the one of the following industries: self-adhesive labels or label materials, packaging, paper, printing or print services, or related B2B manufacturing sectors Strong relationship-building and negotiation skills The ability to work independently and manage your own territory Excellent communication and presentation skills A proactive, results-driven approach to achieving targets Why Join HERMA? At HERMA, you'll be part of a globally respected brand with a strong heritage of innovation and quality. We are a business that values long-term partnerships, sustainability, and continuous improvement. You'll benefit from: Salary £48,000 - £50,000PA, Company Car, Bonus (£6,500), Private Healthcare, 25 Days Holiday + Bank Holidays & Pension Scheme A supportive and collaborative team environment The opportunity to represent a premium, trusted product range A strong platform for career development within a growing international organisation Competitive rewards and benefits aligned with performance
