Team17 Digital Limited
Milton Keynes, Buckinghamshire
About The Role Site Manager Shift Pattern: 5 out of 7 days (including weekends and evenings) Location: Milton Keynes Salary: £39,000 per annum Vacancy Type: Fixed Term Contract - 12 Months, Maternity Cover Expected Start Date: Mid-February 2026 Hours Per Week: 40 TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required. Role Responsibilities Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy. Manage onsite FM projects as agreed with the Project Team. Act as the main point of contact between the customer and service providers day-to-day. Monitor and report on service level agreements and performance indicators. Ensure supply partners deliver consistent service and excellent customer interactions. Track financial performance, ensuring delivery within budget and service requirements. Lead on continuous improvement initiatives to enhance service delivery. Manage all compliance, audits and statutory obligations to maintain full legal status. Build and maintain strong customer relationships, ensuring expectations are met and exceeded. Manage colleague relations in line with HR policy, promoting fairness and inclusion. Recruit, induct and train colleagues to ensure high standards and competence. Ensure adherence to Health & Safety and COSHH policies at all times. Respond to urgent issues or incidents swiftly and effectively. Provide positive leadership, coaching others to meet objectives and maintain standards. Share best practice, encourage collaboration and celebrate success within the team. Communicate effectively at all levels, adapting style to suit audience needs. Support change initiatives with resilience and a proactive mindset. About You - Role Requirements Proven operational leadership experience within soft services FM or large space cleaning environments (distribution centres desirable). Strong commercial awareness with the ability to analyse data and meet KPIs. Skilled in team management, colleague development and performance improvement. Confident communicator with the ability to influence and build trusted relationships. Proactive approach to problem solving, prioritisation and service excellence. Strong commitment to delivering a safe, clean and compliant environment. About Us TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers. Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed. Why Join TCFM? Join a successful and growing FM organisation. Develop your leadership capabilities and progress your career. Make a real impact in a high profile customer environment.
Apr 28, 2026
Full time
About The Role Site Manager Shift Pattern: 5 out of 7 days (including weekends and evenings) Location: Milton Keynes Salary: £39,000 per annum Vacancy Type: Fixed Term Contract - 12 Months, Maternity Cover Expected Start Date: Mid-February 2026 Hours Per Week: 40 TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required. Role Responsibilities Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy. Manage onsite FM projects as agreed with the Project Team. Act as the main point of contact between the customer and service providers day-to-day. Monitor and report on service level agreements and performance indicators. Ensure supply partners deliver consistent service and excellent customer interactions. Track financial performance, ensuring delivery within budget and service requirements. Lead on continuous improvement initiatives to enhance service delivery. Manage all compliance, audits and statutory obligations to maintain full legal status. Build and maintain strong customer relationships, ensuring expectations are met and exceeded. Manage colleague relations in line with HR policy, promoting fairness and inclusion. Recruit, induct and train colleagues to ensure high standards and competence. Ensure adherence to Health & Safety and COSHH policies at all times. Respond to urgent issues or incidents swiftly and effectively. Provide positive leadership, coaching others to meet objectives and maintain standards. Share best practice, encourage collaboration and celebrate success within the team. Communicate effectively at all levels, adapting style to suit audience needs. Support change initiatives with resilience and a proactive mindset. About You - Role Requirements Proven operational leadership experience within soft services FM or large space cleaning environments (distribution centres desirable). Strong commercial awareness with the ability to analyse data and meet KPIs. Skilled in team management, colleague development and performance improvement. Confident communicator with the ability to influence and build trusted relationships. Proactive approach to problem solving, prioritisation and service excellence. Strong commitment to delivering a safe, clean and compliant environment. About Us TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers. Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed. Why Join TCFM? Join a successful and growing FM organisation. Develop your leadership capabilities and progress your career. Make a real impact in a high profile customer environment.
Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract. This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: -Leading and managing the People Hub / HR Operations team -Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration -Managing workflow, capacity and SLAs to maintain service excellence -Acting as an escalation point for complex issues, driving root cause analysis and solutions -Coaching and developing the team to build a high-performance culture -Driving continuous improvement, process optimisation and use of HR systems/technology -Partnering with ER, Payroll and People Partners to ensure seamless delivery -Ensuring strong governance, compliance and data integrity About You -Proven experience leading HR operations or shared services team -Strong knowledge of the employee lifecycle and UK employment law -Experience managing SLAs, workflows and service delivery -A confident leader with a passion for developing and coaching teams -Highly organised, able to manage multiple priorities in a fast-paced environment -Strong stakeholder management and communication skills What's on Offer -Salary up to 55,000 -Hybrid working (2-3 days onsite in Cirencester) -Opportunity to lead and shape a key HR function -Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application; however, due to the volume of interest, it is not always possible to provide detailed individual feedback. Successful candidates may receive an email requesting further information or inviting them to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Apr 27, 2026
Contractor
Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract. This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: -Leading and managing the People Hub / HR Operations team -Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration -Managing workflow, capacity and SLAs to maintain service excellence -Acting as an escalation point for complex issues, driving root cause analysis and solutions -Coaching and developing the team to build a high-performance culture -Driving continuous improvement, process optimisation and use of HR systems/technology -Partnering with ER, Payroll and People Partners to ensure seamless delivery -Ensuring strong governance, compliance and data integrity About You -Proven experience leading HR operations or shared services team -Strong knowledge of the employee lifecycle and UK employment law -Experience managing SLAs, workflows and service delivery -A confident leader with a passion for developing and coaching teams -Highly organised, able to manage multiple priorities in a fast-paced environment -Strong stakeholder management and communication skills What's on Offer -Salary up to 55,000 -Hybrid working (2-3 days onsite in Cirencester) -Opportunity to lead and shape a key HR function -Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application; however, due to the volume of interest, it is not always possible to provide detailed individual feedback. Successful candidates may receive an email requesting further information or inviting them to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Henderson Brown Recruitment
Wisbech, Cambridgeshire
Technical Account Manager - 12m FTC Wisbech - Hybrid 40,000 - 45,000 Are you a customer-focused technical professional with a passion for food safety, compliance, and building trusted retailer partnerships? Our client, a leader in the fresh produce sector, is seeking a Technical Account Manager to act as the vital link between customers, commercial teams, and site operations - ensuring world-class standards and seamless delivery. This role offers the chance to work on high-profile retail accounts, driving standards, innovation, and customer confidence across the supply chain. Key Responsibilities: Act as the customer's technical champion, ensuring compliance with retailer codes of practice, policies, and expectations, while keeping internal teams aligned. Lead customer interactions - from site visits, audits, and pre-production trials to head office meetings, conferences, and benchmarking sessions - showcasing technical expertise and professionalism. Own key performance metrics (KPIs), driving continuous improvement through effective reporting, data analysis, and collaborative action plans. Support new product development and packaging updates, working with NPD and Specifications teams to deliver accurate data, samples, and technical sign-off. Investigate and resolve complaints, rejections, and audit findings, using root cause analysis to deliver swift, practical solutions and strengthen customer trust. Collaborate with Commercial and Operations teams, presenting one confident, joined-up message that reinforces customer partnerships and brand reputation. Champion quality and service improvements, identifying opportunities across the supply chain and driving initiatives that deliver measurable results. Lead, mentor, and develop technical staff, building capability, confidence, and a proactive approach within the technical function What you'll need: Experience with managing retailer accounts specifically within food manufacturing Own transport and flexibility to travel as per business needs Full UK working rights - no visas available If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
Oct 01, 2025
Contractor
Technical Account Manager - 12m FTC Wisbech - Hybrid 40,000 - 45,000 Are you a customer-focused technical professional with a passion for food safety, compliance, and building trusted retailer partnerships? Our client, a leader in the fresh produce sector, is seeking a Technical Account Manager to act as the vital link between customers, commercial teams, and site operations - ensuring world-class standards and seamless delivery. This role offers the chance to work on high-profile retail accounts, driving standards, innovation, and customer confidence across the supply chain. Key Responsibilities: Act as the customer's technical champion, ensuring compliance with retailer codes of practice, policies, and expectations, while keeping internal teams aligned. Lead customer interactions - from site visits, audits, and pre-production trials to head office meetings, conferences, and benchmarking sessions - showcasing technical expertise and professionalism. Own key performance metrics (KPIs), driving continuous improvement through effective reporting, data analysis, and collaborative action plans. Support new product development and packaging updates, working with NPD and Specifications teams to deliver accurate data, samples, and technical sign-off. Investigate and resolve complaints, rejections, and audit findings, using root cause analysis to deliver swift, practical solutions and strengthen customer trust. Collaborate with Commercial and Operations teams, presenting one confident, joined-up message that reinforces customer partnerships and brand reputation. Champion quality and service improvements, identifying opportunities across the supply chain and driving initiatives that deliver measurable results. Lead, mentor, and develop technical staff, building capability, confidence, and a proactive approach within the technical function What you'll need: Experience with managing retailer accounts specifically within food manufacturing Own transport and flexibility to travel as per business needs Full UK working rights - no visas available If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
