Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits South West Team - Bristol and surrounding areas Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our South West Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. Location: This post will cover the South West of England, with this position focusing on Bristol and the surrounding area. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme, and development programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No:
Jun 29, 2026
Full time
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits South West Team - Bristol and surrounding areas Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our South West Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. Location: This post will cover the South West of England, with this position focusing on Bristol and the surrounding area. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme, and development programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No:
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits Dorset, Hampshire and parts of Wiltshire and Isle of Wight Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Jun 28, 2026
Full time
Family Support Worker £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits Dorset, Hampshire and parts of Wiltshire and Isle of Wight Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Willmott Dixon currently have an exciting opportunity for a passionate and community-minded Assistant Social Value Manager to join our Construction South division. Based out of our Weybridge office in Surrey, this is a permanent, full-time role that will see you working across the region, from South London to Southampton, delivering genuine, measurable impact in the communities where we build. At Willmott Dixon, social value is not a tick-box exercise, it is embedded in who we are, driven by our "Now or Never" sustainability strategy. This role has been created to meet genuine pipeline growth, and you will join a well-resourced team that means what it says and can back it up. This is an ideal opportunity for someone full of energy and initiative, who thrives on building relationships and wants a platform to bring their passion for social good to life. We are open to candidates from a wide range of backgrounds such as Recent Graduate, or Education, Charity, Youth Work, Community Engagement, Local Authority or Sustainability sectors What matters most is your drive, your empathy, and your ability to make things happen! Responsibilities: Plan and deliver social value activities tailored to customer, project and business needs - including school workshops, STEM curriculum support, ecology and environment sessions, and careers fairs Manage and grow our T-level and Building Lives Academy programmes, actively supporting apprentices and work experience placements to ensure they get the most from their time with us Build meaningful, lasting relationships with community organisations, education providers, charities and supply chain partners across the region Work collaboratively with project, commercial and supply chain teams to ensure social value is delivered effectively through our partner network Accurately record and report all activity through the MiSocial portal and other customer-defined platforms (such as Social Value Portal and Compliance Chain), meeting all project KPI compliance requirements Provide clear, regular reporting into the Senior Social Value Manager and communicate directly with customers on social value delivery Identify new opportunities to bring your own community engagement passion to life - whether that's partnering with local charities, schools or community initiatives Essential Skills: A genuine passion for community engagement, social impact and making a difference Confident communicator, able to engage diverse audiences face-to-face, in workshops and virtually Highly organised and self-motivated, comfortable managing multiple projects and priorities independently Proficient in the Microsoft 365 suite (Word, Excel, Outlook, Teams) A good standard of written and spoken English Full UK driving licence (essential - this is a regionally mobile role) Eligible for a standard DBS check Desirable Skills: Experience in education (teaching, tutoring, learning & development), the charity sector, youth work, community partnership, CSR, local authority or a sustainability-related role Degree educated, ideally in social sustainability, community development or a related field Facilitation, coaching or training experience Familiarity with Canva or similar design tools (full training provided) This is a fantastic opportunity to join a supportive, inclusive team working on exciting and meaningful projects, with a clear career pathway and the best pipeline the South team has ever seen. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer.Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Jun 27, 2026
Full time
Willmott Dixon currently have an exciting opportunity for a passionate and community-minded Assistant Social Value Manager to join our Construction South division. Based out of our Weybridge office in Surrey, this is a permanent, full-time role that will see you working across the region, from South London to Southampton, delivering genuine, measurable impact in the communities where we build. At Willmott Dixon, social value is not a tick-box exercise, it is embedded in who we are, driven by our "Now or Never" sustainability strategy. This role has been created to meet genuine pipeline growth, and you will join a well-resourced team that means what it says and can back it up. This is an ideal opportunity for someone full of energy and initiative, who thrives on building relationships and wants a platform to bring their passion for social good to life. We are open to candidates from a wide range of backgrounds such as Recent Graduate, or Education, Charity, Youth Work, Community Engagement, Local Authority or Sustainability sectors What matters most is your drive, your empathy, and your ability to make things happen! Responsibilities: Plan and deliver social value activities tailored to customer, project and business needs - including school workshops, STEM curriculum support, ecology and environment sessions, and careers fairs Manage and grow our T-level and Building Lives Academy programmes, actively supporting apprentices and work experience placements to ensure they get the most from their time with us Build meaningful, lasting relationships with community organisations, education providers, charities and supply chain partners across the region Work collaboratively with project, commercial and supply chain teams to ensure social value is delivered effectively through our partner network Accurately record and report all activity through the MiSocial portal and other customer-defined platforms (such as Social Value Portal and Compliance Chain), meeting all project KPI compliance requirements Provide clear, regular reporting into the Senior Social Value Manager and communicate directly with customers on social value delivery Identify new opportunities to bring your own community engagement passion to life - whether that's partnering with local charities, schools or community initiatives Essential Skills: A genuine passion for community engagement, social impact and making a difference Confident communicator, able to engage diverse audiences face-to-face, in workshops and virtually Highly organised and self-motivated, comfortable managing multiple projects and priorities independently Proficient in the Microsoft 365 suite (Word, Excel, Outlook, Teams) A good standard of written and spoken English Full UK driving licence (essential - this is a regionally mobile role) Eligible for a standard DBS check Desirable Skills: Experience in education (teaching, tutoring, learning & development), the charity sector, youth work, community partnership, CSR, local authority or a sustainability-related role Degree educated, ideally in social sustainability, community development or a related field Facilitation, coaching or training experience Familiarity with Canva or similar design tools (full training provided) This is a fantastic opportunity to join a supportive, inclusive team working on exciting and meaningful projects, with a clear career pathway and the best pipeline the South team has ever seen. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer.Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Honing a safe place. Smooth operations. Impacting the future. Senior Health & Safety Manager £51,000- £61,000 + benefits Reports to: Head of Assurance Grade: P3 Directorate: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External Closing date: 5th July :55 Internal Closing date: 9th July :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Initial telephone interview followed by one to two competency-based interviews (depending on the volume of applications) Interview date: From the week commencing 01 December 2025. We will be shortlisting on a rolling basis, so please do not delay in applying. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Chief Operating Office is at the heart of engaging and inspiring Cancer Research UK's people by delivering operational transformation and an employee experience that enables us to be an inclusive and agile organisation. We aim to become the hub for operational management ensuring we govern, prioritise, and are effective and efficient in all we do. Our Health & Safety team is crucial to this mission by creating a safe and healthy environment for our staff and volunteers. With a presence spanning retail stores, distribution hubs, scientific research institutes (laboratories), a head office and multiple events involving the public and volunteers across the UK. The team provides wide-ranging and expert safety, health and wellbeing support. This involves managing accidents and incidents and ensuring compliance with regulations and good practices in collaboration with a wide range of stakeholders. We're searching for a Senior Health & Safety Manager to lead Cancer Research UK's Health, Safety & Welfare Strategy, ensuring a safe, compliant, and supportive environment that protects our people and all those impacted by our work from health and safety risks. In this leadership role, you'll be the driving force behind our health and safety culture, acting as our designated 'competent person' responsible for ensuring our safety, health, and welfare framework is appropriate and effective for Cancer Research UK's diverse range of environments. From shaping and overseeing risk management and continuous improvements to leading a high-performing team and partnering with and influencing stakeholders and senior leaders to ensure legal compliance and operational excellence, you'll play a critical role in embedding safety into everything we do. If you're a NEBOSH Diploma-qualified Health & Safety Manager with experience leading safe and compliant operations in line with UK legislation and best practices within large, complex, and hybrid organisations (both onsite and remote-based), we would love for you to join our mission. What will I be doing? Leading, owning, managing, and governing Cancer Research UK's organisation-wide Health, Safety & Welfare Strategy & Framework, reviewing as appropriate to ensure they are fit for now and the future. Building and maintaining a shared understanding and ownership of safety practices across all activities and directorates, ensuring a compliant safety culture is embedded and understood at every level, from shops and offices to events and laboratories. Acting as Cancer Research UK's designated 'competent person' under the Management of Health & Safety at Work Regulations 1999, providing expert guidance, leadership, and support to ensure legal compliance and a safe working environment. Developing, maintaining, and monitoring the health & safety management system to ensure it remains effective and fit for purpose for the team, function, and wider organisation. This includes overseeing safe systems of work, risk assessments, policies, training, communications, monitoring, assurance, and reporting; ensuring compliance with all relevant, current, and emerging health & safety legislation, regulations, and best practices. Leading, developing, and motivating the Health & Safety team of 3-4 direct reports, helping them to: Maintain collaborative stakeholder relationships across the charity. Deliver continuous improvements in health and safety practices and drive a culture where health, safety, and welfare are considered in all activities. Developing and delivering Cancer Research UK's Annual Operating Plan, including: Ongoing hazard and risk identification. Supplier due diligence and management. End-to-end accident and incident management and monitoring. Budget management. Providing management information, reporting, and analysis. Running health and safety forums and committees. Providing professional advice, guidance, and support, partnering with key internal stakeholders and teams (including Risk, Property, Inclusion & Wellbeing, and Safeguarding), and external third parties (such as enforcement agencies). Exercising sound judgment in health, safety, and welfare matters-making timely decisions, escalating issues when necessary, and providing strategic recommendations to senior leadership to support operational excellence and regulatory compliance. Providing relevant management information, including data analysis, trends, and actions to address risks and issues through verbal and written reports to the Head of Assurance and other stakeholders (e.g., Executive Board and Trustees as required). Undertaking other tasks as necessary to contribute to the wider success of the Health & Safety team, the wider Assurance department, and Cancer Research UK's strategy. What are you looking for? NEBOSH Diploma level+ qualified Health & Safety Manager who has led on health and safety management in large, complex, and hybrid organisations (both onsite and remote-based). Expert knowledge of UK Health & Safety legislation, requirements, and best practices with experience applying this knowledge across a diverse range of environments. Has successfully built credible and collaborative cross-functional stakeholder and senior leadership relationships with demonstrable interpersonal, influencing, and negotiating skills with a proven ability to communicate effectively with a wide-ranging audience. Demonstrates strong prioritisation and organisation skills, with a track record of working independently with minimal supervision, managing multiple priorities and projects from initiation to completion, and consistently meeting deadlines while delivering high-quality outcomes. A proactive approach to problem-solving with a continuous improvement mindset for identifying and implementing continuous improvements and interventions, encouraging innovation, promoting best practices, and challenging conventional organisational approaches and thinking. Some experience in either direct line or matrix management, or supporting more junior members of a team, with the ability to lead, empower, motivate, and coach others and drive high performance. Ability to work as part of a team and senior leadership team, using wider thinking and contributing towards the team's collective success. Demonstrable leadership skills with experience influencing and supporting stakeholders and teams in driving change and health and safety compliance. Able to occasionally travel across the UK on an ad-hoc basis as necessary. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. . click apply for full job details
Jun 27, 2026
Full time
Honing a safe place. Smooth operations. Impacting the future. Senior Health & Safety Manager £51,000- £61,000 + benefits Reports to: Head of Assurance Grade: P3 Directorate: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External Closing date: 5th July :55 Internal Closing date: 9th July :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Initial telephone interview followed by one to two competency-based interviews (depending on the volume of applications) Interview date: From the week commencing 01 December 2025. We will be shortlisting on a rolling basis, so please do not delay in applying. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Chief Operating Office is at the heart of engaging and inspiring Cancer Research UK's people by delivering operational transformation and an employee experience that enables us to be an inclusive and agile organisation. We aim to become the hub for operational management ensuring we govern, prioritise, and are effective and efficient in all we do. Our Health & Safety team is crucial to this mission by creating a safe and healthy environment for our staff and volunteers. With a presence spanning retail stores, distribution hubs, scientific research institutes (laboratories), a head office and multiple events involving the public and volunteers across the UK. The team provides wide-ranging and expert safety, health and wellbeing support. This involves managing accidents and incidents and ensuring compliance with regulations and good practices in collaboration with a wide range of stakeholders. We're searching for a Senior Health & Safety Manager to lead Cancer Research UK's Health, Safety & Welfare Strategy, ensuring a safe, compliant, and supportive environment that protects our people and all those impacted by our work from health and safety risks. In this leadership role, you'll be the driving force behind our health and safety culture, acting as our designated 'competent person' responsible for ensuring our safety, health, and welfare framework is appropriate and effective for Cancer Research UK's diverse range of environments. From shaping and overseeing risk management and continuous improvements to leading a high-performing team and partnering with and influencing stakeholders and senior leaders to ensure legal compliance and operational excellence, you'll play a critical role in embedding safety into everything we do. If you're a NEBOSH Diploma-qualified Health & Safety Manager with experience leading safe and compliant operations in line with UK legislation and best practices within large, complex, and hybrid organisations (both onsite and remote-based), we would love for you to join our mission. What will I be doing? Leading, owning, managing, and governing Cancer Research UK's organisation-wide Health, Safety & Welfare Strategy & Framework, reviewing as appropriate to ensure they are fit for now and the future. Building and maintaining a shared understanding and ownership of safety practices across all activities and directorates, ensuring a compliant safety culture is embedded and understood at every level, from shops and offices to events and laboratories. Acting as Cancer Research UK's designated 'competent person' under the Management of Health & Safety at Work Regulations 1999, providing expert guidance, leadership, and support to ensure legal compliance and a safe working environment. Developing, maintaining, and monitoring the health & safety management system to ensure it remains effective and fit for purpose for the team, function, and wider organisation. This includes overseeing safe systems of work, risk assessments, policies, training, communications, monitoring, assurance, and reporting; ensuring compliance with all relevant, current, and emerging health & safety legislation, regulations, and best practices. Leading, developing, and motivating the Health & Safety team of 3-4 direct reports, helping them to: Maintain collaborative stakeholder relationships across the charity. Deliver continuous improvements in health and safety practices and drive a culture where health, safety, and welfare are considered in all activities. Developing and delivering Cancer Research UK's Annual Operating Plan, including: Ongoing hazard and risk identification. Supplier due diligence and management. End-to-end accident and incident management and monitoring. Budget management. Providing management information, reporting, and analysis. Running health and safety forums and committees. Providing professional advice, guidance, and support, partnering with key internal stakeholders and teams (including Risk, Property, Inclusion & Wellbeing, and Safeguarding), and external third parties (such as enforcement agencies). Exercising sound judgment in health, safety, and welfare matters-making timely decisions, escalating issues when necessary, and providing strategic recommendations to senior leadership to support operational excellence and regulatory compliance. Providing relevant management information, including data analysis, trends, and actions to address risks and issues through verbal and written reports to the Head of Assurance and other stakeholders (e.g., Executive Board and Trustees as required). Undertaking other tasks as necessary to contribute to the wider success of the Health & Safety team, the wider Assurance department, and Cancer Research UK's strategy. What are you looking for? NEBOSH Diploma level+ qualified Health & Safety Manager who has led on health and safety management in large, complex, and hybrid organisations (both onsite and remote-based). Expert knowledge of UK Health & Safety legislation, requirements, and best practices with experience applying this knowledge across a diverse range of environments. Has successfully built credible and collaborative cross-functional stakeholder and senior leadership relationships with demonstrable interpersonal, influencing, and negotiating skills with a proven ability to communicate effectively with a wide-ranging audience. Demonstrates strong prioritisation and organisation skills, with a track record of working independently with minimal supervision, managing multiple priorities and projects from initiation to completion, and consistently meeting deadlines while delivering high-quality outcomes. A proactive approach to problem-solving with a continuous improvement mindset for identifying and implementing continuous improvements and interventions, encouraging innovation, promoting best practices, and challenging conventional organisational approaches and thinking. Some experience in either direct line or matrix management, or supporting more junior members of a team, with the ability to lead, empower, motivate, and coach others and drive high performance. Ability to work as part of a team and senior leadership team, using wider thinking and contributing towards the team's collective success. Demonstrable leadership skills with experience influencing and supporting stakeholders and teams in driving change and health and safety compliance. Able to occasionally travel across the UK on an ad-hoc basis as necessary. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. . click apply for full job details
Job Role: Team Leader Supported Housing Salary: £29,080 per year Hours: 37.5 hours per week Contract type: Permanent Location: Wiltshire Trowbridge and Salisbury Additional information: Participate in an out-of-hours on-call rota. Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: Step into a role where your leadership truly makes a difference. As Team Leader , you ll guide and inspire a passionate team delivering life-changing supported housing services across Wiltshire. You ll support individuals with recent experience of rough sleeping, many with complex needs, helping them rebuild their lives and regain independence through high-quality, person-centred support. In this hands-on role, you ll drive performance, ensure high standards, and lead continuous improvement, all while championing the values that make Alongside so special. With the support of the Service Manager, you ll empower both your team and your clients to achieve their full potential - making a lasting impact every day. What you ll be doing: Lead and support your team: Provide guidance, regular reviews, and supervisions to ensure your teams feels supported and empowered. Drive quality and compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time. Champion client engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community. Deliver outstanding support: Offer a person-centred, strengths-based, and trauma-informed approach that promotes empowerment and resilience. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. What we re looking for: Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. Experience working with people who may have complex needs and/or challenging behaviours. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Jun 26, 2026
Full time
Job Role: Team Leader Supported Housing Salary: £29,080 per year Hours: 37.5 hours per week Contract type: Permanent Location: Wiltshire Trowbridge and Salisbury Additional information: Participate in an out-of-hours on-call rota. Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: Step into a role where your leadership truly makes a difference. As Team Leader , you ll guide and inspire a passionate team delivering life-changing supported housing services across Wiltshire. You ll support individuals with recent experience of rough sleeping, many with complex needs, helping them rebuild their lives and regain independence through high-quality, person-centred support. In this hands-on role, you ll drive performance, ensure high standards, and lead continuous improvement, all while championing the values that make Alongside so special. With the support of the Service Manager, you ll empower both your team and your clients to achieve their full potential - making a lasting impact every day. What you ll be doing: Lead and support your team: Provide guidance, regular reviews, and supervisions to ensure your teams feels supported and empowered. Drive quality and compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time. Champion client engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community. Deliver outstanding support: Offer a person-centred, strengths-based, and trauma-informed approach that promotes empowerment and resilience. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. What we re looking for: Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. Experience working with people who may have complex needs and/or challenging behaviours. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Make a real difference to people, families and communities Our client is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community, and their children, families and carers. For more than 120 years we have worked at the intersection of criminal justice, family welfare, mental health and social care, using person-centred, trauma-informed and restorative approaches that respect people's lived experience. They are now looking for a Personal Wellbeing Manager (Family & Relationships) to join their multi-disciplinary team and help service users build the positive relationships and personal resilience that support desistance from offending and a fresh start. About the role As a Personal Wellbeing Manager, you will deliver a personal wellbeing service focused on helping service users improve their wellbeing and develop, maintain and strengthen positive relationships with family and loved ones. One-to-one support will be at the heart of your work: building trust, carrying out assessments, and agreeing individual action plans delivered face to face. You will also lead group sessions and workshops that help people develop wellbeing and relationship skills, drawing on Pact's family relationship groupwork modules. You will manage your own caseload, working in close partnership with Probation practitioners, Responsible Officers, fellow Advisors, Mentors and community services. Accurate record-keeping and working towards delivery targets will be an important part of evidencing the outcomes you achieve. What you'll be doing • Providing welcoming, safe and human support, treating every service user with respect, dignity and courtesy. • Acting as the family relationships expert within the Personal Wellbeing service. • Assessing referred service users and agreeing bespoke, person-centred action plans. • Delivering intensive one-to-one and group interventions, plus advocacy with statutory, VCS and complementary services. • Maintaining strong operational relationships with local Probation staff and partner agencies. • Staying alert to changes that could indicate a change in Risk of Serious Harm, and responding appropriately to challenging behaviour to de-escalate and keep people safe. • Using digital systems to record activity, review action plans and share information appropriately with partners. • Contributing to meetings, case conferences and the continuous improvement of the service. What they're looking for • Experience of working with people who have multiple or complex needs, with a proven track record of achieving outcomes. • The ability to deliver family work. • Knowledge of safeguarding children and vulnerable adults best practice. • Strong engagement skills: the ability to use empathy, build rapport and develop supportive professional relationships while maintaining clear boundaries. • Knowledge of the criminal justice system and the impact of criminality on family and relationships. • Experience of motivating others, with excellent interpersonal and advocacy skills. • High attention to detail and the ability to organise your workload, prioritise and meet performance targets. Desirable • Experience of the criminal justice system and of multi-agency working. • Experience of delivering services in group settings, with presentation and facilitation skills. • An adult training qualification (Level 3 in Adult Education and Training, PGCE or equivalent). • Experience of managing risk. • Lived experience of the criminal justice system. Above all, they are looking for someone who shares their values: empathy with the families of prisoners and people with convictions, high standards of integrity and accountability, emotional resilience, a commitment to equity and inclusion, and effective personal and professional boundaries, including the ability to recognise and manage grooming or conditioning behaviours. Why join their organisation You will be part of a diverse, inclusive and collaborative charity, working alongside skilled colleagues across courts, prisons, probation services and communities in England and Wales. This is a role where the support you provide has a direct and lasting impact on people, their families and the wider community. How to apply If you feel you meet the requirements of this post please complete an application form by clicking the 'Apply now' button. Applications are monitored as they are received and therefore should a number of suitable candidates apply before the closing date, they reserve the right to close the vacancy before the stated closing date. Other information Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Wellbeing Advisor, Family Support Worker, Offender Manager, Community Rehabilitation Worker, Probation Support Officer, Family Engagement Worker, Resettlement Support Worker, Case Manager, Community Keyworker, Victim and Family Liaison Officer REF-
Jun 25, 2026
Full time
Make a real difference to people, families and communities Our client is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community, and their children, families and carers. For more than 120 years we have worked at the intersection of criminal justice, family welfare, mental health and social care, using person-centred, trauma-informed and restorative approaches that respect people's lived experience. They are now looking for a Personal Wellbeing Manager (Family & Relationships) to join their multi-disciplinary team and help service users build the positive relationships and personal resilience that support desistance from offending and a fresh start. About the role As a Personal Wellbeing Manager, you will deliver a personal wellbeing service focused on helping service users improve their wellbeing and develop, maintain and strengthen positive relationships with family and loved ones. One-to-one support will be at the heart of your work: building trust, carrying out assessments, and agreeing individual action plans delivered face to face. You will also lead group sessions and workshops that help people develop wellbeing and relationship skills, drawing on Pact's family relationship groupwork modules. You will manage your own caseload, working in close partnership with Probation practitioners, Responsible Officers, fellow Advisors, Mentors and community services. Accurate record-keeping and working towards delivery targets will be an important part of evidencing the outcomes you achieve. What you'll be doing • Providing welcoming, safe and human support, treating every service user with respect, dignity and courtesy. • Acting as the family relationships expert within the Personal Wellbeing service. • Assessing referred service users and agreeing bespoke, person-centred action plans. • Delivering intensive one-to-one and group interventions, plus advocacy with statutory, VCS and complementary services. • Maintaining strong operational relationships with local Probation staff and partner agencies. • Staying alert to changes that could indicate a change in Risk of Serious Harm, and responding appropriately to challenging behaviour to de-escalate and keep people safe. • Using digital systems to record activity, review action plans and share information appropriately with partners. • Contributing to meetings, case conferences and the continuous improvement of the service. What they're looking for • Experience of working with people who have multiple or complex needs, with a proven track record of achieving outcomes. • The ability to deliver family work. • Knowledge of safeguarding children and vulnerable adults best practice. • Strong engagement skills: the ability to use empathy, build rapport and develop supportive professional relationships while maintaining clear boundaries. • Knowledge of the criminal justice system and the impact of criminality on family and relationships. • Experience of motivating others, with excellent interpersonal and advocacy skills. • High attention to detail and the ability to organise your workload, prioritise and meet performance targets. Desirable • Experience of the criminal justice system and of multi-agency working. • Experience of delivering services in group settings, with presentation and facilitation skills. • An adult training qualification (Level 3 in Adult Education and Training, PGCE or equivalent). • Experience of managing risk. • Lived experience of the criminal justice system. Above all, they are looking for someone who shares their values: empathy with the families of prisoners and people with convictions, high standards of integrity and accountability, emotional resilience, a commitment to equity and inclusion, and effective personal and professional boundaries, including the ability to recognise and manage grooming or conditioning behaviours. Why join their organisation You will be part of a diverse, inclusive and collaborative charity, working alongside skilled colleagues across courts, prisons, probation services and communities in England and Wales. This is a role where the support you provide has a direct and lasting impact on people, their families and the wider community. How to apply If you feel you meet the requirements of this post please complete an application form by clicking the 'Apply now' button. Applications are monitored as they are received and therefore should a number of suitable candidates apply before the closing date, they reserve the right to close the vacancy before the stated closing date. Other information Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Wellbeing Advisor, Family Support Worker, Offender Manager, Community Rehabilitation Worker, Probation Support Officer, Family Engagement Worker, Resettlement Support Worker, Case Manager, Community Keyworker, Victim and Family Liaison Officer REF-
Location: Hybrid role working in North East England (primarily home-based with significant regional travel) Base region: Tees Valley and Tyne & Wear Coverage: This is a home-based role that requires regular weekly travel to schools and colleges across the North East. You will be expected to work extensively throughout Tees Valley and Tyne & Wear, with specific current activity hubs in Cramlington, Walkergate, Hartlepool, Stanley and Redcar. Regional location throughout the North East will change according to programme demand. Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region. Reporting to: National Programmes Manager Application Deadline: Wednesday 8th July at 9AM. We encourage early applications as we may close the vacancy sooner if we receive a high volume of applications. 1st Stage Interviews: Week commencing 13th July (online) 2nd Stage Interviews: Wednesday 22nd July (in-person) About The Girls Network: The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures. We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection. Role Summary The Regional Programme Lead is responsible for delivering The Girls Network s suite of programmes in schools and colleges, including facilitating engaging and impactful workshops for girls aged from disadvantaged backgrounds. The post-holder also leads on the recruitment, induction, training, matching, supervision and support of volunteers and will appropriately match mentors with young people. You will steer local partnerships and oversee programme administration to ensure the smooth and effective delivery of our mission. This role combines hands-on programme delivery with operational coordination, ensuring that The Girls Network s regional programmes achieve their intended outcomes and contribute to national KPI achievement. Person Specification: Essential: Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region. Understanding of equal opportunities and inclusion in youth work. A commitment to equality, diversity and inclusion, with an understanding of its application in youth work in the charity and/or education sector. We welcome applications from outreach youth workers and/or teachers/teaching assistants or equivalent roles. A genuine understanding and passion for addressing the challenges faced by girls and young women from disadvantaged backgrounds. Experience and/or willingness to learn delivering high quality workshops or training sessions to groups of young people, aged 14-19. Proven ability to build and independently manage multiple relationships with key stakeholders, including young people, volunteers, education providers and local partner organisations. Excellent organisational, prioritisation and time-management skills, with a proven ability to meet deadlines in a target-driven environment. Excellent communication and interpersonal skills, with the ability to engage diverse audiences. Experience of developing resources for programmatic delivery, including volunteer training and workshops for young people. Project or programme coordination experience, with the ability to manage conflicting priorities effectively. Target-oriented, with experience of achieving KPIs and contributing to performance monitoring. Practical knowledge and experience of safeguarding and child protection working practices. Competence in using digital tools, including Salesforce or other CRM platforms, with attention to accuracy and the ability to maintain high-quality records for monitoring and evaluation purposes. Strong organisational skills with the ability to manage deadlines, adapt to change, and work effectively both independently and as part of a geographically dispersed team. Commitment to The Girls Network mission and keeping young people at the centre of all work. Ability to travel and work flexibly, including occasional evenings and weekends. Desirable: Experience working in a charity, youth, or education setting. Experience of working with young people from diverse backgrounds. Experience of safer recruitment in volunteering. A mentoring or coaching qualification, or equivalent experience. Experience working remotely, demonstrating initiative and the ability to work proactively with minimal supervision. Flexible and adaptable approach, with an understanding of the time and resource limitations typical in small organisations. Specific knowledge of mentoring programmes and/or youth/education services. We are committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds. If you believe you have relevant experience and the potential to thrive in this role, we encourage you to apply, even if you do not meet every single criterion listed. How to apply Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions. Appointees are subject to a DBS check. You must have the right to work in the UK to apply. The deadline to submit your application is Wednesday 8th July at 9AM . Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible. Diversity at our core The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the Recruitment Team. Our Benefits 27 holiday days per year, plus public holidays (pro-rata for part-time staff) Option to purchase up to 5 additional days of annual leave every year Gifted birthday leave 3 days volunteering leave per year Extended and comprehensive sick pay policy Enhanced Family Leave pay policy Pension scheme Annual professional development fund to help you grow 24-hour Employee Assistance Programme for wellbeing support Benefit from flexible, remote working options with home office equipment. A dedicated Girls Network buddy, available beyond the induction period for ongoing support
Jun 24, 2026
Full time
Location: Hybrid role working in North East England (primarily home-based with significant regional travel) Base region: Tees Valley and Tyne & Wear Coverage: This is a home-based role that requires regular weekly travel to schools and colleges across the North East. You will be expected to work extensively throughout Tees Valley and Tyne & Wear, with specific current activity hubs in Cramlington, Walkergate, Hartlepool, Stanley and Redcar. Regional location throughout the North East will change according to programme demand. Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region. Reporting to: National Programmes Manager Application Deadline: Wednesday 8th July at 9AM. We encourage early applications as we may close the vacancy sooner if we receive a high volume of applications. 1st Stage Interviews: Week commencing 13th July (online) 2nd Stage Interviews: Wednesday 22nd July (in-person) About The Girls Network: The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures. We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection. Role Summary The Regional Programme Lead is responsible for delivering The Girls Network s suite of programmes in schools and colleges, including facilitating engaging and impactful workshops for girls aged from disadvantaged backgrounds. The post-holder also leads on the recruitment, induction, training, matching, supervision and support of volunteers and will appropriately match mentors with young people. You will steer local partnerships and oversee programme administration to ensure the smooth and effective delivery of our mission. This role combines hands-on programme delivery with operational coordination, ensuring that The Girls Network s regional programmes achieve their intended outcomes and contribute to national KPI achievement. Person Specification: Essential: Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region. Understanding of equal opportunities and inclusion in youth work. A commitment to equality, diversity and inclusion, with an understanding of its application in youth work in the charity and/or education sector. We welcome applications from outreach youth workers and/or teachers/teaching assistants or equivalent roles. A genuine understanding and passion for addressing the challenges faced by girls and young women from disadvantaged backgrounds. Experience and/or willingness to learn delivering high quality workshops or training sessions to groups of young people, aged 14-19. Proven ability to build and independently manage multiple relationships with key stakeholders, including young people, volunteers, education providers and local partner organisations. Excellent organisational, prioritisation and time-management skills, with a proven ability to meet deadlines in a target-driven environment. Excellent communication and interpersonal skills, with the ability to engage diverse audiences. Experience of developing resources for programmatic delivery, including volunteer training and workshops for young people. Project or programme coordination experience, with the ability to manage conflicting priorities effectively. Target-oriented, with experience of achieving KPIs and contributing to performance monitoring. Practical knowledge and experience of safeguarding and child protection working practices. Competence in using digital tools, including Salesforce or other CRM platforms, with attention to accuracy and the ability to maintain high-quality records for monitoring and evaluation purposes. Strong organisational skills with the ability to manage deadlines, adapt to change, and work effectively both independently and as part of a geographically dispersed team. Commitment to The Girls Network mission and keeping young people at the centre of all work. Ability to travel and work flexibly, including occasional evenings and weekends. Desirable: Experience working in a charity, youth, or education setting. Experience of working with young people from diverse backgrounds. Experience of safer recruitment in volunteering. A mentoring or coaching qualification, or equivalent experience. Experience working remotely, demonstrating initiative and the ability to work proactively with minimal supervision. Flexible and adaptable approach, with an understanding of the time and resource limitations typical in small organisations. Specific knowledge of mentoring programmes and/or youth/education services. We are committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds. If you believe you have relevant experience and the potential to thrive in this role, we encourage you to apply, even if you do not meet every single criterion listed. How to apply Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions. Appointees are subject to a DBS check. You must have the right to work in the UK to apply. The deadline to submit your application is Wednesday 8th July at 9AM . Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible. Diversity at our core The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the Recruitment Team. Our Benefits 27 holiday days per year, plus public holidays (pro-rata for part-time staff) Option to purchase up to 5 additional days of annual leave every year Gifted birthday leave 3 days volunteering leave per year Extended and comprehensive sick pay policy Enhanced Family Leave pay policy Pension scheme Annual professional development fund to help you grow 24-hour Employee Assistance Programme for wellbeing support Benefit from flexible, remote working options with home office equipment. A dedicated Girls Network buddy, available beyond the induction period for ongoing support
Job Role: Procurement Manager part time Salary: £24,000 per year (full time equivalent £40,000) Hours: 22.5 hours per week Contract type: Fixed term contract 12 months Location: Bath About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About The Role: As Procurement Manager , you ll play a key role in ensuring our services are supported by high-quality, cost-effective contracts that deliver real value. You ll lead on all aspects of procurement, overseeing the end-to-end process, from planning and sourcing through to contract negotiation and ongoing supplier management. This is a varied and impactful role, where you ll manage a diverse portfolio of contracts, including areas such as building maintenance, cleaning services, and energy provision. You ll work closely with internal teams and external partners to ensure compliance, drive efficiencies, and maintain high standards across all services. You ll bring a strategic approach to procurement while remaining hands-on, identifying opportunities for improvement, building strong supplier relationships, and ensuring contracts align with organisational values and operational needs. If you re passionate about delivering value and making a tangible difference behind the scenes, this is an exciting opportunity to do just that. What You ll Be Doing: Lead and manage end-to-end procurement and tendering processes, ensuring compliance with the Procurement Act for both above and below threshold contracts. Collaborate with internal teams to develop specifications and tender documentation, while maintaining accurate, auditable records of all procurement activity. Oversee procurement systems , and contracts register, ensuring data is up to date, transparent and well-managed. Provide expert advice, drive continuous improvement, and ensure all activities deliver value for money while supporting ethical and local sourcing priorities. Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities You can view the full job description by clicking here. What We re Looking For: CIPS Level 4 qualified (minimum) with strong experience in public sector procurement and a solid understanding of the Procurement Act 2023 and full procurement cycle. Excellent communication skills , with the ability to confidently manage and review high volumes of complex documentatio Highly organised with strong attention to detail , able to manage time effectively and meet deadlines in a fast-paced environment. There are many great reasons to join our team! Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shops 20% staff discount at Julian House bike workshops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Jun 24, 2026
Full time
Job Role: Procurement Manager part time Salary: £24,000 per year (full time equivalent £40,000) Hours: 22.5 hours per week Contract type: Fixed term contract 12 months Location: Bath About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About The Role: As Procurement Manager , you ll play a key role in ensuring our services are supported by high-quality, cost-effective contracts that deliver real value. You ll lead on all aspects of procurement, overseeing the end-to-end process, from planning and sourcing through to contract negotiation and ongoing supplier management. This is a varied and impactful role, where you ll manage a diverse portfolio of contracts, including areas such as building maintenance, cleaning services, and energy provision. You ll work closely with internal teams and external partners to ensure compliance, drive efficiencies, and maintain high standards across all services. You ll bring a strategic approach to procurement while remaining hands-on, identifying opportunities for improvement, building strong supplier relationships, and ensuring contracts align with organisational values and operational needs. If you re passionate about delivering value and making a tangible difference behind the scenes, this is an exciting opportunity to do just that. What You ll Be Doing: Lead and manage end-to-end procurement and tendering processes, ensuring compliance with the Procurement Act for both above and below threshold contracts. Collaborate with internal teams to develop specifications and tender documentation, while maintaining accurate, auditable records of all procurement activity. Oversee procurement systems , and contracts register, ensuring data is up to date, transparent and well-managed. Provide expert advice, drive continuous improvement, and ensure all activities deliver value for money while supporting ethical and local sourcing priorities. Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities You can view the full job description by clicking here. What We re Looking For: CIPS Level 4 qualified (minimum) with strong experience in public sector procurement and a solid understanding of the Procurement Act 2023 and full procurement cycle. Excellent communication skills , with the ability to confidently manage and review high volumes of complex documentatio Highly organised with strong attention to detail , able to manage time effectively and meet deadlines in a fast-paced environment. There are many great reasons to join our team! Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shops 20% staff discount at Julian House bike workshops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Our client is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. They champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale. This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem. They are a multi-disciplinary team of c.30 passionate, skilled people from across the UK with a London office hub. As a green charity, they prize their welcoming and inclusive work culture with wellbeing and professional development at its heart. The role Our client is seeking an experienced and talented Head of Finance and Risk with strong financial acumen, and the ability to translate complex themes into clear narratives, to contribute significantly to the strategic direction of the organisation. This role is ideal for a mid to senior career professional looking for a Leadership role, and is keen to play a pivotal role in an increasingly vital and influential organisation. The successful candidate will manage the organisation's finances; developing and maintaining financial models to support strategic decision-making, and providing high-quality financial data and analysis to senior management, along with having oversight across their internal risk processes; all the while developing their own broad insight and knowledge of the organisation's mission and goals through working with a passionate and knowledgeable team of colleagues, and with businesses across the entire built environment value chain. Our client is an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process. They recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. They're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups. Key responsibilities Financial Management Co-ordinate and drive the Budget process, in tandem with the Annual Operating Planning process. Monthly re-forecasting and reporting, including explanation of variances in language which is useful to non-finance specialists Analysis and planning to support decision making / Identification of alternative courses of action Preparing financial papers for the Risk and Audit committee and the Board of Trustees, including attendance at Risk and Audit committee Provide input to Funding applications, commercial decisions and opportunities. Financial Control and Risk Oversight Maintaining control of and make improvements to financial systems. Responsibility for the integrity of the organisation's balance sheet. Updating and enforcing of the organisation's authorisation matrix. Ensure accuracy of transactions within the finance system and the mirroring of the CRM system records. Responsible for (via overseeing the Finance Manager) Accounts Receivable, Accounts Payable, VAT, expenses. Oversee the payroll process, company pensions, tax and NI Oversight of the organisational risk management process Identification and reporting of financial, and wider, risks including suggesting potential mitigation and insurance. Drive continual improvement of processes Financial Reporting and Cashflow forecasting Oversee the annual audit Documentation of processes and policies Statutory reporting and keeping company policies up to date in accordance with SORP and UK GAAP, for both the charity and dormant trading entity Working with the team to understand timetable of activities, challenging cost assumptions and reclaiming budget where appropriate; identifying changes in and drivers of performance including reduction in surplus/increases in deficit, evaluating and suggesting alternative courses of action. Governance Liaise with auditors in delivery of audited accounts Maintain records at Companies House, The Charities Commission, HMRC and other official bodies (familiarity with The Charities Statement of Recommended Practice) Contribute to the preparation of papers for regular Board meetings and workshops Treasury Manage and maintain the organisation's investment strategy, and securely deposit funds with appropriate organisations, to achieve an acceptable return with minimal risk. Maintain key controls of third-party banking software (including investments and credit cards) Oversee banking processes and authorisation processes Provide and update a cashflow forecast, and ensure adequate cashflows between working capital and investments Leadership and Personnel Consistent and collaborative communication and engagement to help drive the finance team's, and the wider organisation's, success. The Head of Finance and Risk has one direct report, the Finance Manager, and the Finance Officer reports to the Finance Manager Engage in, and occasionally lead aspects of regular organisational wide meetings, related to the organisation's culture and operations and / or projects and workstreams. Clearly communicate and explain financial matters to the wider team when called upon. Take a proactive approach to your own learning and professional development Other Maintain the organisations' key professional administrative relationships including Auditors, Banks, Insurers, HR advisors, Legal services, pension providers, IT providers etc. Act as central organisational point for oversight, reviewing and supporting on contracts / agreements for IT functions Ideal candidate: person and skills Key qualities, competencies, experience, and qualifications Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to the organisation's mission. Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities Teamwork and Leadership: Demonstrable ability to effectively lead a small finance team, with leadership skills that motivate others and create a positive working environment Communication: Strong verbal and written communication and presentation skills, with ability to share complex ideas, thoughts and concepts in a consistently clear manner. Good analytical and influencing skills. Project management: Efficient planning, organisational, and time management skills Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office), Advanced Excel skills Strategic thinking: Good experience in strategy setting and horizon scanning, with aptitude in decision-making and problem-solving. Impact-oriented with a focus on delivering outcomes and impact; agile in how to achieve them Critical thinking: supported by good research skills Knowledge: CIMA / ACCA / ACA qualification or equivalent Extensive knowledge of financial procedures, budgeting, forecasting and reporting Ability to interpret data, identify trends, and make recommendations Financial best practices across charity and built environment organisations, including dual financial reporting (for example by project as well as by discipline / department) Preparing management accounts, and financial information in various formats to aid decision-making Requirements of Company's House and the Charity Commission, and familiarity with The Charities Statement of Recommended Practice Office / premises management, including building management liaison and IT / tech management Reporting on environmental footprint Stakeholder engagement: Proven experience of people management and collaboration Terms and conditions Contract: Permanent Salary: £65,000 - £74,000 (dependent on experience) REF-
Jun 23, 2026
Full time
Our client is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. They champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale. This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem. They are a multi-disciplinary team of c.30 passionate, skilled people from across the UK with a London office hub. As a green charity, they prize their welcoming and inclusive work culture with wellbeing and professional development at its heart. The role Our client is seeking an experienced and talented Head of Finance and Risk with strong financial acumen, and the ability to translate complex themes into clear narratives, to contribute significantly to the strategic direction of the organisation. This role is ideal for a mid to senior career professional looking for a Leadership role, and is keen to play a pivotal role in an increasingly vital and influential organisation. The successful candidate will manage the organisation's finances; developing and maintaining financial models to support strategic decision-making, and providing high-quality financial data and analysis to senior management, along with having oversight across their internal risk processes; all the while developing their own broad insight and knowledge of the organisation's mission and goals through working with a passionate and knowledgeable team of colleagues, and with businesses across the entire built environment value chain. Our client is an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process. They recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. They're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups. Key responsibilities Financial Management Co-ordinate and drive the Budget process, in tandem with the Annual Operating Planning process. Monthly re-forecasting and reporting, including explanation of variances in language which is useful to non-finance specialists Analysis and planning to support decision making / Identification of alternative courses of action Preparing financial papers for the Risk and Audit committee and the Board of Trustees, including attendance at Risk and Audit committee Provide input to Funding applications, commercial decisions and opportunities. Financial Control and Risk Oversight Maintaining control of and make improvements to financial systems. Responsibility for the integrity of the organisation's balance sheet. Updating and enforcing of the organisation's authorisation matrix. Ensure accuracy of transactions within the finance system and the mirroring of the CRM system records. Responsible for (via overseeing the Finance Manager) Accounts Receivable, Accounts Payable, VAT, expenses. Oversee the payroll process, company pensions, tax and NI Oversight of the organisational risk management process Identification and reporting of financial, and wider, risks including suggesting potential mitigation and insurance. Drive continual improvement of processes Financial Reporting and Cashflow forecasting Oversee the annual audit Documentation of processes and policies Statutory reporting and keeping company policies up to date in accordance with SORP and UK GAAP, for both the charity and dormant trading entity Working with the team to understand timetable of activities, challenging cost assumptions and reclaiming budget where appropriate; identifying changes in and drivers of performance including reduction in surplus/increases in deficit, evaluating and suggesting alternative courses of action. Governance Liaise with auditors in delivery of audited accounts Maintain records at Companies House, The Charities Commission, HMRC and other official bodies (familiarity with The Charities Statement of Recommended Practice) Contribute to the preparation of papers for regular Board meetings and workshops Treasury Manage and maintain the organisation's investment strategy, and securely deposit funds with appropriate organisations, to achieve an acceptable return with minimal risk. Maintain key controls of third-party banking software (including investments and credit cards) Oversee banking processes and authorisation processes Provide and update a cashflow forecast, and ensure adequate cashflows between working capital and investments Leadership and Personnel Consistent and collaborative communication and engagement to help drive the finance team's, and the wider organisation's, success. The Head of Finance and Risk has one direct report, the Finance Manager, and the Finance Officer reports to the Finance Manager Engage in, and occasionally lead aspects of regular organisational wide meetings, related to the organisation's culture and operations and / or projects and workstreams. Clearly communicate and explain financial matters to the wider team when called upon. Take a proactive approach to your own learning and professional development Other Maintain the organisations' key professional administrative relationships including Auditors, Banks, Insurers, HR advisors, Legal services, pension providers, IT providers etc. Act as central organisational point for oversight, reviewing and supporting on contracts / agreements for IT functions Ideal candidate: person and skills Key qualities, competencies, experience, and qualifications Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to the organisation's mission. Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities Teamwork and Leadership: Demonstrable ability to effectively lead a small finance team, with leadership skills that motivate others and create a positive working environment Communication: Strong verbal and written communication and presentation skills, with ability to share complex ideas, thoughts and concepts in a consistently clear manner. Good analytical and influencing skills. Project management: Efficient planning, organisational, and time management skills Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office), Advanced Excel skills Strategic thinking: Good experience in strategy setting and horizon scanning, with aptitude in decision-making and problem-solving. Impact-oriented with a focus on delivering outcomes and impact; agile in how to achieve them Critical thinking: supported by good research skills Knowledge: CIMA / ACCA / ACA qualification or equivalent Extensive knowledge of financial procedures, budgeting, forecasting and reporting Ability to interpret data, identify trends, and make recommendations Financial best practices across charity and built environment organisations, including dual financial reporting (for example by project as well as by discipline / department) Preparing management accounts, and financial information in various formats to aid decision-making Requirements of Company's House and the Charity Commission, and familiarity with The Charities Statement of Recommended Practice Office / premises management, including building management liaison and IT / tech management Reporting on environmental footprint Stakeholder engagement: Proven experience of people management and collaboration Terms and conditions Contract: Permanent Salary: £65,000 - £74,000 (dependent on experience) REF-
We're Breedon , the largest independent construction materials business in the UK and Ireland, and we're recruiting. We are currently seeking a Customer Service Supervisor to join our team, based at our Borras Regional Office, Wrexham. Reporting to the Customer Service Manager, you will play a key role in supporting the performance of the Customer Service Team, helping to ensure that customers receive a positive and efficient experience from order through to delivery. You will be responsible for maintaining a clear forward view of haulage and production capacity, supporting the delivery of forecasted volumes and helping the team to respond proactively to any operational challenges that may impact customer orders. Key Responsibilities As Customer Service Supervisor, you will: Build and maintain a forward view of haulage and production capacity to support the delivery of forecasted volumes. Act as a point of escalation for queries from internal drivers, external hauliers and owner drivers, helping to maximise performance and efficiency in the delivery of concrete and mortar to customers. Act as a key point of contact for Operations and Transport in relation to production disruptions, such as plant breakdowns, driver absence or other operational issues. Ensure that the Customer Service Team proactively manages customer expectations where changes to delivery times or service levels occur. Liaise with the Transport Manager regarding compliance matters, excessive costs, vehicle issues and fleet requirements. Analyse declined and cancelled orders to identify opportunities to improve production and delivery capacity. Work closely with Commercial Teams to share insight on repeat issues, trends and opportunities for improvement. Support the development of a strong performance culture within the Customer Service Team. Lead, support and develop Customer Service Agents, ensuring that the team provides an effective, efficient and professional customer interface from order receipt through to despatch. Skills, Knowledge & Expertise We are looking for someone who can bring: Experience of process improvement and driving efficiencies, ideally within logistics, distribution, transport or supply chain. The ability to train, support and inspire team members to adopt a performance-focused and service-centred approach. Strong interpersonal and negotiation skills. Sound commercial awareness, including an understanding of costs, budgets and service performance. The ability to remain calm and professional under pressure, including when dealing with challenging situations. Strong problem-solving skills, with the ability to identify practical solutions that improve customer service and operational performance. Excellent attention to detail and a right-first-time approach. A positive, approachable leadership style and the ability to build strong working relationships across teams. Previous experience or knowledge of the construction materials industry would be beneficial, but it is not essential. What matters most is that you are customer-focused, proactive, organised and able to help a busy team deliver a high standard of service. At Breedon, we pride ourselves on making a material difference to our customers. Our customers value the fact that we pick up the phone, understand what they need and work hard to deliver. If you enjoy building relationships, solving problems and helping a team perform at its best, we would be pleased to hear from you. Job Benefits A tailored, competitive salary Company pension scheme 25 days holiday per year, plus bank holidays on top Life Assurance Scheme 1 day per year to volunteer with a charity of your choice (fully paid!) and fund-matching up to £200 for charitable events. Employee Assistance Programme providing a wide range of health and wellbeing support 24/7 Enhanced parental leave policy. Option to participate in our ShareSave scheme. Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands. Broad learning opportunities, training and career progression pathways.
Jun 23, 2026
Full time
We're Breedon , the largest independent construction materials business in the UK and Ireland, and we're recruiting. We are currently seeking a Customer Service Supervisor to join our team, based at our Borras Regional Office, Wrexham. Reporting to the Customer Service Manager, you will play a key role in supporting the performance of the Customer Service Team, helping to ensure that customers receive a positive and efficient experience from order through to delivery. You will be responsible for maintaining a clear forward view of haulage and production capacity, supporting the delivery of forecasted volumes and helping the team to respond proactively to any operational challenges that may impact customer orders. Key Responsibilities As Customer Service Supervisor, you will: Build and maintain a forward view of haulage and production capacity to support the delivery of forecasted volumes. Act as a point of escalation for queries from internal drivers, external hauliers and owner drivers, helping to maximise performance and efficiency in the delivery of concrete and mortar to customers. Act as a key point of contact for Operations and Transport in relation to production disruptions, such as plant breakdowns, driver absence or other operational issues. Ensure that the Customer Service Team proactively manages customer expectations where changes to delivery times or service levels occur. Liaise with the Transport Manager regarding compliance matters, excessive costs, vehicle issues and fleet requirements. Analyse declined and cancelled orders to identify opportunities to improve production and delivery capacity. Work closely with Commercial Teams to share insight on repeat issues, trends and opportunities for improvement. Support the development of a strong performance culture within the Customer Service Team. Lead, support and develop Customer Service Agents, ensuring that the team provides an effective, efficient and professional customer interface from order receipt through to despatch. Skills, Knowledge & Expertise We are looking for someone who can bring: Experience of process improvement and driving efficiencies, ideally within logistics, distribution, transport or supply chain. The ability to train, support and inspire team members to adopt a performance-focused and service-centred approach. Strong interpersonal and negotiation skills. Sound commercial awareness, including an understanding of costs, budgets and service performance. The ability to remain calm and professional under pressure, including when dealing with challenging situations. Strong problem-solving skills, with the ability to identify practical solutions that improve customer service and operational performance. Excellent attention to detail and a right-first-time approach. A positive, approachable leadership style and the ability to build strong working relationships across teams. Previous experience or knowledge of the construction materials industry would be beneficial, but it is not essential. What matters most is that you are customer-focused, proactive, organised and able to help a busy team deliver a high standard of service. At Breedon, we pride ourselves on making a material difference to our customers. Our customers value the fact that we pick up the phone, understand what they need and work hard to deliver. If you enjoy building relationships, solving problems and helping a team perform at its best, we would be pleased to hear from you. Job Benefits A tailored, competitive salary Company pension scheme 25 days holiday per year, plus bank holidays on top Life Assurance Scheme 1 day per year to volunteer with a charity of your choice (fully paid!) and fund-matching up to £200 for charitable events. Employee Assistance Programme providing a wide range of health and wellbeing support 24/7 Enhanced parental leave policy. Option to participate in our ShareSave scheme. Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands. Broad learning opportunities, training and career progression pathways.
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
Oct 06, 2025
Full time
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
NOTE: Please include notice period and salary expectations in application letter. Job Title Communications Manager Location Home based (Home working with regular meetings in London) Salary £35,000+ Hours Full Time, permanent Reports to Chief Policy Officer About Parentkind As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children s education and wellbeing. Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity. Supporting parents beyond the school gate In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs let alone feel confident engaging in their child s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards Fashion & Retail Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children. The All Dressed Up campaign developed with World Book Day and Rubies Masquerade confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out boosting self-esteem and supporting a positive connection to learning. Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home. Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child s life. We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise. Our direct support of schools Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy. In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community. Our focus on Policy & Research Our work is grounded in evidence. Since 2023, we have conducted the UK s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion. Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers. Our Media Engagement Since becoming recognised as the UK s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media. Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements. Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own. Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities. It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. If you believe, like we do, that when parents matter, children succeed, we d love to hear from you. What we are looking for Someone with a nose for news and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. We are a small, fast paced team, there are no line management responsibilities attached to the role. We re looking for someone with a roll up your sleeves up and get on with it mentality. Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents. We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work. Someone who can to respond to social media debates at pace and make sure are part of the debate. Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince. Someone with experience of appearing on broadcast media and willing to be a talking head for Parentkind as required. This is not essential, but it would be great to have someone willing to do this. Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a comms function and make it their own. Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
Oct 05, 2025
Full time
NOTE: Please include notice period and salary expectations in application letter. Job Title Communications Manager Location Home based (Home working with regular meetings in London) Salary £35,000+ Hours Full Time, permanent Reports to Chief Policy Officer About Parentkind As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children s education and wellbeing. Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity. Supporting parents beyond the school gate In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs let alone feel confident engaging in their child s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards Fashion & Retail Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children. The All Dressed Up campaign developed with World Book Day and Rubies Masquerade confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out boosting self-esteem and supporting a positive connection to learning. Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home. Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child s life. We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise. Our direct support of schools Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy. In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community. Our focus on Policy & Research Our work is grounded in evidence. Since 2023, we have conducted the UK s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion. Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers. Our Media Engagement Since becoming recognised as the UK s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media. Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements. Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own. Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities. It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. If you believe, like we do, that when parents matter, children succeed, we d love to hear from you. What we are looking for Someone with a nose for news and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. We are a small, fast paced team, there are no line management responsibilities attached to the role. We re looking for someone with a roll up your sleeves up and get on with it mentality. Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents. We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work. Someone who can to respond to social media debates at pace and make sure are part of the debate. Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince. Someone with experience of appearing on broadcast media and willing to be a talking head for Parentkind as required. This is not essential, but it would be great to have someone willing to do this. Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a comms function and make it their own. Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
Full time (flexible working options available) Fixed Term Contract 12 months Closing Date:10 October 2025 Ref 7176 Save the Children UK has an exciting opportunity for someone with proven experience in technology-driven transformation programmes to join as our Change Lead , where you will play a pivotal role in ensuring the successful adoption and embedding of Dotdigital as our new Customer Engagement Platform (CEP). About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As CEP Change Lead, you will be responsible for ensuring the organisation is ready for the transition to Dotdigital, focusing on business readiness, stakeholder engagement, training, communications, and cutover planning. You will assess the current state, define the future operating model, and lead the change strategy to support a smooth and successful go-live by March 2026. In this role, you will: • Conduct a current state assessment of supporter journey processes, stakeholder roles, and pain points, and define future state processes to enable marketer-led campaign delivery. • Develop and deliver the change strategy, roadmap, and business readiness plan aligned to the March 2026 go-live milestone. • Build and manage stakeholder engagement and communication plans, ensuring buy-in and alignment across marketing, fundraising, digital, supporter care, data, and technology teams. • Lead training needs analysis and deliver a tailored adoption plan, including role-based training, playbooks, and templates. • Own the cutover readiness plan, ensuring business continuity during transition and supporting UAT, pilot campaigns, and contingency planning. • Support business validation of data migration activities, ensuring quality, compliance, and stakeholder engagement throughout. About you Used to working with tight timelines with a delivery-focused approach, you'll be a strong advocate for user adoption and long-term embedding of new ways of working. To be successful, it is important that you have: • Proven experience as a Change Lead/Change Manager on technology-driven transformation programmes. • Strong knowledge of CRM, marketing automation, or supporter engagement platforms (experience with Salesforce/Dotdigital advantageous). • Excellent stakeholder management skills with experience engaging and influencing at all levels. • Strong communication and facilitation skills, with the ability to simplify complexity and translate technical change into business impact. • Experience in planning and delivering training programmes to support adoption. • Familiarity with data migration processes and business validation. • A solid understanding of cutover and go-live planning in large programmes. • Charity/NGO or fundraising sector experience desirable but not essential. • Commitment to Save the Children's vision, mission and values. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. For this role we anticipate there may be times where you'll be needed to be in the office more frequently in order to run workshops and facilitate sessions due to the nature of the role. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Oct 03, 2025
Full time
Full time (flexible working options available) Fixed Term Contract 12 months Closing Date:10 October 2025 Ref 7176 Save the Children UK has an exciting opportunity for someone with proven experience in technology-driven transformation programmes to join as our Change Lead , where you will play a pivotal role in ensuring the successful adoption and embedding of Dotdigital as our new Customer Engagement Platform (CEP). About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As CEP Change Lead, you will be responsible for ensuring the organisation is ready for the transition to Dotdigital, focusing on business readiness, stakeholder engagement, training, communications, and cutover planning. You will assess the current state, define the future operating model, and lead the change strategy to support a smooth and successful go-live by March 2026. In this role, you will: • Conduct a current state assessment of supporter journey processes, stakeholder roles, and pain points, and define future state processes to enable marketer-led campaign delivery. • Develop and deliver the change strategy, roadmap, and business readiness plan aligned to the March 2026 go-live milestone. • Build and manage stakeholder engagement and communication plans, ensuring buy-in and alignment across marketing, fundraising, digital, supporter care, data, and technology teams. • Lead training needs analysis and deliver a tailored adoption plan, including role-based training, playbooks, and templates. • Own the cutover readiness plan, ensuring business continuity during transition and supporting UAT, pilot campaigns, and contingency planning. • Support business validation of data migration activities, ensuring quality, compliance, and stakeholder engagement throughout. About you Used to working with tight timelines with a delivery-focused approach, you'll be a strong advocate for user adoption and long-term embedding of new ways of working. To be successful, it is important that you have: • Proven experience as a Change Lead/Change Manager on technology-driven transformation programmes. • Strong knowledge of CRM, marketing automation, or supporter engagement platforms (experience with Salesforce/Dotdigital advantageous). • Excellent stakeholder management skills with experience engaging and influencing at all levels. • Strong communication and facilitation skills, with the ability to simplify complexity and translate technical change into business impact. • Experience in planning and delivering training programmes to support adoption. • Familiarity with data migration processes and business validation. • A solid understanding of cutover and go-live planning in large programmes. • Charity/NGO or fundraising sector experience desirable but not essential. • Commitment to Save the Children's vision, mission and values. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. For this role we anticipate there may be times where you'll be needed to be in the office more frequently in order to run workshops and facilitate sessions due to the nature of the role. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Retail Store Manager 40 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly
Sep 22, 2025
Full time
Retail Store Manager 40 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly