Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
May 14, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviours: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description The Associate, Business Support will be responsible for providing analytical & administrative support. Primary functions/responsibilities: Actively promotes safe working practice by participating in health and safety activities. Taking an imaginative and flexible approach to work, importantly in the fields of problem solving, planning and successful implementation. Provide cross functional support and participate in other analytical processes by sharing expertise to create a forward-thinking attitude. Prioritise reporting needs and contribute to business projects. Collaborate with business teams to understand their challenges and identify opportunities to improve efficiency; deal with new requests into the Business Support Team for data analysing tasks. Undertake data analysis: Analyse datasets to uncover trends, patterns, and opportunities. Implement data mining techniques to analyse an interpret patterns from data. Develop data models to enable analysis of complex data. Manipulate and link different data sets to summarise and present data in appropriate formats. Build and maintain automated reports and dashboards in Power BI to monitor key metrics and KPIs. Taking ownership of running daily, weekly, and monthly reports, ensuring accurate and detailed presentation of data. Staying up to date with industry trends, emerging technologies, and best practices in data analysis and be known as a Digital Specialist within the business. Administration roles & responsibilities: Participates actively with other administration team members, providing cross functional support to other areas as required. Procurement card holder for Business Support and assists with purchases as per instruction from Business Support & Facilities Leader. Responsible for raising purchase requisitions for the business team and paying of invoices as back up to the Business Support Administrator. General maintenance and updating of the Technical / Business Support SharePoint sites. Ad hoc organisation of meetings and room bookings. Actively pursues business improvements and eliminates non-value adding activities. Critical skills Strong communication and interpersonal skills, engaging confidently with colleagues. Excellent organisational & multi-task skills. Able to work under pressure and deliver to set timelines. Data Analytical advanced skills The ability to produce clear graphical representations and data visualisation tools (e.g. Power BI). Ability to work using own initiative and as part of a team. Keen to learn and develop new skills. Flexible and adaptable to change. Leads change initiatives positively, striving for continuous improvements. Proactive and holistic approach to problem solving. Confident and professional in dealing with suppliers, vendors, peers, and managers. Good analytical skills. Excellent computer skills. In depth knowledge of computer systems. Preferable site refinery knowledge. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviours: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
May 14, 2026
Seasonal
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviours: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description The Associate, Business Support will be responsible for providing analytical & administrative support. Primary functions/responsibilities: Actively promotes safe working practice by participating in health and safety activities. Taking an imaginative and flexible approach to work, importantly in the fields of problem solving, planning and successful implementation. Provide cross functional support and participate in other analytical processes by sharing expertise to create a forward-thinking attitude. Prioritise reporting needs and contribute to business projects. Collaborate with business teams to understand their challenges and identify opportunities to improve efficiency; deal with new requests into the Business Support Team for data analysing tasks. Undertake data analysis: Analyse datasets to uncover trends, patterns, and opportunities. Implement data mining techniques to analyse an interpret patterns from data. Develop data models to enable analysis of complex data. Manipulate and link different data sets to summarise and present data in appropriate formats. Build and maintain automated reports and dashboards in Power BI to monitor key metrics and KPIs. Taking ownership of running daily, weekly, and monthly reports, ensuring accurate and detailed presentation of data. Staying up to date with industry trends, emerging technologies, and best practices in data analysis and be known as a Digital Specialist within the business. Administration roles & responsibilities: Participates actively with other administration team members, providing cross functional support to other areas as required. Procurement card holder for Business Support and assists with purchases as per instruction from Business Support & Facilities Leader. Responsible for raising purchase requisitions for the business team and paying of invoices as back up to the Business Support Administrator. General maintenance and updating of the Technical / Business Support SharePoint sites. Ad hoc organisation of meetings and room bookings. Actively pursues business improvements and eliminates non-value adding activities. Critical skills Strong communication and interpersonal skills, engaging confidently with colleagues. Excellent organisational & multi-task skills. Able to work under pressure and deliver to set timelines. Data Analytical advanced skills The ability to produce clear graphical representations and data visualisation tools (e.g. Power BI). Ability to work using own initiative and as part of a team. Keen to learn and develop new skills. Flexible and adaptable to change. Leads change initiatives positively, striving for continuous improvements. Proactive and holistic approach to problem solving. Confident and professional in dealing with suppliers, vendors, peers, and managers. Good analytical skills. Excellent computer skills. In depth knowledge of computer systems. Preferable site refinery knowledge. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviours: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
May 14, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Job Title Client Technology Director - Integrated Facilities Management (IFM) Job Description Summary Job Description Technology Client Care Manager London The Technology Client Care Manager serves as the central point of Client Relationship Management for the C&W Technology Program. This role partners closely with the Account Executive and client leadership to drive technology strategy, operational excellence, and service delivery across the account. The Manager leads the Client Technology team, ensuring a high performing culture and seamless execution of the client's technology program, standards, and expectations. Key Responsibilities: 1. Client Relationship & Program Management Act as the primary technology relationship owner for the client, aligning with the Account Executive and client leadership. Own the strategic, financial, and operational performance of technology for the client account. Develop and deliver the client Technology Strategy, roadmap, goals, and objectives. Maintain, understand, and present cadenced Technology reporting, including Quarterly Business Reviews (QBRs), program alignment updates, and performance insights. Provide program level management of all technology investments and projects for the client account. Ensure timely user enablement, connectivity, and service delivery. Monitor and manage SLA performance, ensuring corrective actions and remediation when required. Provide oversight and steering of client driven analytics, recommending and driving best practice metrics and processes. 2. Leadership & Team Development Lead, manage, and develop the Client Technology team to execute the account strategy and technology operating model. Create and maintain a professional, high performance team culture where individuals take ownership and deliver excellence. Manage employee performance, including goal setting, routine check ins, coaching, and annual performance reviews. Oversee headcount planning, staffing, and developmental progress for all team members. Manage financial planning for technology resources, including staffing budgets, capital planning, business case development, and operating budget management. Oversee hiring, onboarding, and people management routines to support team growth and capability development. 3. Technology Operations Oversight Provide operational oversight of client technology applications, communications, reporting, and key SLAs in alignment with the client MSA and C&W standards. Ensure all projects and initiatives comply with evolving client security requirements and are executed with strong methodology, risk management, budgeting, and executive reporting. Oversee technology vendor and supplier relationships, ensuring contractual compliance and performance management. Maintain and present regular reporting to C&W and client stakeholders, including monthly, quarterly, and annual updates. Integrate feedback and insights from technology platforms, innovation teams, and advisory experts to enhance the client technology experience. Deliver monthly metrics reporting with recommendations for continuous improvement or remediation actions. 4. Security, Compliance & Governance Act as the primary C&W Technology contact for client specific security and compliance activities. Manage information security reviews and compliance with client policies for endpoints, data, and security management. Serve as the primary point of contact for audit and compliance routines across client and C&W teams. Ensure timely execution of control reviews and remediation activities required by suppliers, the client, and C&W compliance functions. Support network, cloud, and security enablement initiatives to maintain best in class security standards. Provide the necessary communications and support for effective incident and service management. Qualifications & Experience: Strong background working within Integrated Facilities Management (IFM) environments, with hands on experience using IFM technology platforms. Proven experience in technology account management, client relationship management, or technology operations leadership. Strong understanding of enterprise IT operations, service delivery, and governance. Experience leading multi disciplinary technology teams in a matrixed structure. Proficiency in KPI/SLA management, analytics, and continuous improvement practices. Excellent communication, stakeholder engagement, and executive presentation skills. Experience with security standards, compliance processes, and technology audit frameworks preferred.
May 14, 2026
Full time
Job Title Client Technology Director - Integrated Facilities Management (IFM) Job Description Summary Job Description Technology Client Care Manager London The Technology Client Care Manager serves as the central point of Client Relationship Management for the C&W Technology Program. This role partners closely with the Account Executive and client leadership to drive technology strategy, operational excellence, and service delivery across the account. The Manager leads the Client Technology team, ensuring a high performing culture and seamless execution of the client's technology program, standards, and expectations. Key Responsibilities: 1. Client Relationship & Program Management Act as the primary technology relationship owner for the client, aligning with the Account Executive and client leadership. Own the strategic, financial, and operational performance of technology for the client account. Develop and deliver the client Technology Strategy, roadmap, goals, and objectives. Maintain, understand, and present cadenced Technology reporting, including Quarterly Business Reviews (QBRs), program alignment updates, and performance insights. Provide program level management of all technology investments and projects for the client account. Ensure timely user enablement, connectivity, and service delivery. Monitor and manage SLA performance, ensuring corrective actions and remediation when required. Provide oversight and steering of client driven analytics, recommending and driving best practice metrics and processes. 2. Leadership & Team Development Lead, manage, and develop the Client Technology team to execute the account strategy and technology operating model. Create and maintain a professional, high performance team culture where individuals take ownership and deliver excellence. Manage employee performance, including goal setting, routine check ins, coaching, and annual performance reviews. Oversee headcount planning, staffing, and developmental progress for all team members. Manage financial planning for technology resources, including staffing budgets, capital planning, business case development, and operating budget management. Oversee hiring, onboarding, and people management routines to support team growth and capability development. 3. Technology Operations Oversight Provide operational oversight of client technology applications, communications, reporting, and key SLAs in alignment with the client MSA and C&W standards. Ensure all projects and initiatives comply with evolving client security requirements and are executed with strong methodology, risk management, budgeting, and executive reporting. Oversee technology vendor and supplier relationships, ensuring contractual compliance and performance management. Maintain and present regular reporting to C&W and client stakeholders, including monthly, quarterly, and annual updates. Integrate feedback and insights from technology platforms, innovation teams, and advisory experts to enhance the client technology experience. Deliver monthly metrics reporting with recommendations for continuous improvement or remediation actions. 4. Security, Compliance & Governance Act as the primary C&W Technology contact for client specific security and compliance activities. Manage information security reviews and compliance with client policies for endpoints, data, and security management. Serve as the primary point of contact for audit and compliance routines across client and C&W teams. Ensure timely execution of control reviews and remediation activities required by suppliers, the client, and C&W compliance functions. Support network, cloud, and security enablement initiatives to maintain best in class security standards. Provide the necessary communications and support for effective incident and service management. Qualifications & Experience: Strong background working within Integrated Facilities Management (IFM) environments, with hands on experience using IFM technology platforms. Proven experience in technology account management, client relationship management, or technology operations leadership. Strong understanding of enterprise IT operations, service delivery, and governance. Experience leading multi disciplinary technology teams in a matrixed structure. Proficiency in KPI/SLA management, analytics, and continuous improvement practices. Excellent communication, stakeholder engagement, and executive presentation skills. Experience with security standards, compliance processes, and technology audit frameworks preferred.
) for more information.Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Details Viridien is seeking a Marketing Technology Manager to lead the design, optimization, and integration of our digital marketing technology ecosystem. This role ensures our martech stack supports marketing and communications strategies aligned with Viridien's business goals. About the Team You'll join a dynamic, collaborative Marketing & Communications team that partners closely with Sales, and IT. Together, we drive digital acceleration, deliver smarter, more impactful campaigns that deepen client engagement, and elevate Viridien's brand across key global markets. Key Responsibilities Own and optimize Viridien's martech stack and integrations across platforms and vendors. This is an individual contributor role with hands-on ownership, requiring a strong vendor-management mindset, including oversight of external partners, agencies, and technology providers. Manage our marketing automation platform, including workflows for lead management and connectors with CRM- (e.g., HubSpot, Salesforce). Implement tagging, tracking, and multi-channel attribution frameworks (e.g., GA4, GTM, UTMs). Ensure compliance with data privacy regulations (e.g., GDPR) and internal / best practice data governance policies. Develop and drive a 12-month martech roadmap and track and report on performance against KPIs. Mentor team members and support process standardization. Qualifications Required: Bachelor's degree in marketing, communications, or related field. 7+ years of experience in Martech, (B2B preferred). Proven expertise in managing and integrating: CMS platforms (e.g., Drupal), tag managers (e.g., GTM), and domain/DNS systems, Analytics & UX tools (e.g., GA4, HotJar), Marketing automation (e.g., HubSpot) and CRM platforms (e.g., Salesforce), Performance & SEO tools (e.g., SEMrush, Search Console), Compliance & consent tools (e.g., CookiePro). Strong understanding of lifecycle data management, automation, and multi-touch attribution. Excellent project management and cross-functional collaboration skills. Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Onsite Gym Facilities Learning and Development At Viridien, we foster a culture of continuous learning and provide tailored training programs through our Learning Hub, designed to enhance technical, commercial, and personal growth. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.Apply now to join a team that values innovation, data-driven strategy, and collaboration. Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly.We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.Create a brighter future for
May 14, 2026
Full time
) for more information.Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Details Viridien is seeking a Marketing Technology Manager to lead the design, optimization, and integration of our digital marketing technology ecosystem. This role ensures our martech stack supports marketing and communications strategies aligned with Viridien's business goals. About the Team You'll join a dynamic, collaborative Marketing & Communications team that partners closely with Sales, and IT. Together, we drive digital acceleration, deliver smarter, more impactful campaigns that deepen client engagement, and elevate Viridien's brand across key global markets. Key Responsibilities Own and optimize Viridien's martech stack and integrations across platforms and vendors. This is an individual contributor role with hands-on ownership, requiring a strong vendor-management mindset, including oversight of external partners, agencies, and technology providers. Manage our marketing automation platform, including workflows for lead management and connectors with CRM- (e.g., HubSpot, Salesforce). Implement tagging, tracking, and multi-channel attribution frameworks (e.g., GA4, GTM, UTMs). Ensure compliance with data privacy regulations (e.g., GDPR) and internal / best practice data governance policies. Develop and drive a 12-month martech roadmap and track and report on performance against KPIs. Mentor team members and support process standardization. Qualifications Required: Bachelor's degree in marketing, communications, or related field. 7+ years of experience in Martech, (B2B preferred). Proven expertise in managing and integrating: CMS platforms (e.g., Drupal), tag managers (e.g., GTM), and domain/DNS systems, Analytics & UX tools (e.g., GA4, HotJar), Marketing automation (e.g., HubSpot) and CRM platforms (e.g., Salesforce), Performance & SEO tools (e.g., SEMrush, Search Console), Compliance & consent tools (e.g., CookiePro). Strong understanding of lifecycle data management, automation, and multi-touch attribution. Excellent project management and cross-functional collaboration skills. Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Onsite Gym Facilities Learning and Development At Viridien, we foster a culture of continuous learning and provide tailored training programs through our Learning Hub, designed to enhance technical, commercial, and personal growth. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.Apply now to join a team that values innovation, data-driven strategy, and collaboration. Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly.We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.Create a brighter future for
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
May 14, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Buyer - Construction division Manchester Permanent Who are we MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments, alongside the management of a diverse portfolio that includes approximately 5,000 residential plots and commercial and industrial assets exceeding £2 billion in value. We are entering an exciting phase of expansion and are looking for bright, personable, and self-driven individuals with a genuine passion for the property and construction sector. This is a fantastic time to join the business and become part of a team that is truly committed to growth, quality, and long-term success. The requirement We're currently seeking a Construction Buyer to join our Manchester office, specialising in construction procurement across our development projects. This is an exciting opportunity to become part of a fast-paced and thriving business, offering genuine opportunities for growth and long-term career development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we would love to hear from you. In this role, you will be responsible for pricing materials and plant at tender stage for new projects and supplying accurate and competitive cost information to the wider project team. You will identify, source, and build strong working relationships with reliable suppliers, creating and maintaining a robust database of preferred vendors while ensuring key relationships are effectively managed. You will work closely with the accounting function to place material purchase orders and manage associated invoices, while also supporting other departments by assisting with procurement queries and packages to help identify potential cost savings. The role will involve both direct and indirect procurement, with opportunities to suggest and implement improvements to systems, processes, and overall efficiency. You will also be expected to undertake any other reasonable duties as requested by your line manager. About you The successful candidate will be able to build and maintain productive relationships with colleagues, stakeholders, and suppliers, and will be confident negotiating to secure the best possible pricing, payment terms, and rebates. You will be analytical and numerically strong, with proven problem-solving ability and a high level of commercial awareness. Strong time management skills are essential, along with the ability to prioritise workloads, meet targets, and perform effectively under pressure, including in time-sensitive or challenging situations. A keen eye for detail and a commitment to accuracy are critical, and previous experience within construction and facilities procurement would be highly desirable. In return, MCR offers a competitive benefits package including 23 days' annual leave plus bank holidays, increasing by one day for each completed year of service up to a maximum of 25 days, your birthday off as an additional day's leave, a relaxed dress-down policy on Fridays, and a free annual eye test voucher
May 14, 2026
Full time
Buyer - Construction division Manchester Permanent Who are we MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments, alongside the management of a diverse portfolio that includes approximately 5,000 residential plots and commercial and industrial assets exceeding £2 billion in value. We are entering an exciting phase of expansion and are looking for bright, personable, and self-driven individuals with a genuine passion for the property and construction sector. This is a fantastic time to join the business and become part of a team that is truly committed to growth, quality, and long-term success. The requirement We're currently seeking a Construction Buyer to join our Manchester office, specialising in construction procurement across our development projects. This is an exciting opportunity to become part of a fast-paced and thriving business, offering genuine opportunities for growth and long-term career development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we would love to hear from you. In this role, you will be responsible for pricing materials and plant at tender stage for new projects and supplying accurate and competitive cost information to the wider project team. You will identify, source, and build strong working relationships with reliable suppliers, creating and maintaining a robust database of preferred vendors while ensuring key relationships are effectively managed. You will work closely with the accounting function to place material purchase orders and manage associated invoices, while also supporting other departments by assisting with procurement queries and packages to help identify potential cost savings. The role will involve both direct and indirect procurement, with opportunities to suggest and implement improvements to systems, processes, and overall efficiency. You will also be expected to undertake any other reasonable duties as requested by your line manager. About you The successful candidate will be able to build and maintain productive relationships with colleagues, stakeholders, and suppliers, and will be confident negotiating to secure the best possible pricing, payment terms, and rebates. You will be analytical and numerically strong, with proven problem-solving ability and a high level of commercial awareness. Strong time management skills are essential, along with the ability to prioritise workloads, meet targets, and perform effectively under pressure, including in time-sensitive or challenging situations. A keen eye for detail and a commitment to accuracy are critical, and previous experience within construction and facilities procurement would be highly desirable. In return, MCR offers a competitive benefits package including 23 days' annual leave plus bank holidays, increasing by one day for each completed year of service up to a maximum of 25 days, your birthday off as an additional day's leave, a relaxed dress-down policy on Fridays, and a free annual eye test voucher
Responsibilities You're the strategic architect of our service sourcing ecosystem at our facility, tasked with mastering the intricate operational requirements of a mission-critical environment. By effectively planning and executing a sophisticated, strategic sourcing strategy, you'll elevate the relationships between Phillips and our key vendors to an unprecedented level of synergy and mutual success. Your mastery of negotiation will ensure that we optimize pricing and delivery schedules to the maximum benefit of our organization while simultaneously delivering a level of customer satisfaction that sets a new industry standard. You'll operate at the intersection of market trends and organizational needs, ensuring every procurement decision is grounded in a deep understanding of current industrial best practices and regulatory compliance. Seamless execution defines this role, as you'll be required to dominate our internal processing systems to manage everything from CRM workflows and purchase orders to the complex logistics of sourcing critical repair parts. You'll navigate the rigorous demands of the Federal Acquisition Regulation (FAR) with absolute precision, ensuring every transaction adheres to the strict guidelines governing executive agencies of the federal government. On the ground, you'll serve as the essential liaison for subcontractors, managing the full lifecycle of onsite assessments, preventative maintenance, and corrective repairs. Your ability to forecast resource allocation days in advance and provide rapid follow-up ensures that the pulse of the shipyard remains steady and uninterrupted. Beyond the logistics, you're a master of communication and documentation, providing the technical oversight necessary to ensure all contract data requirement reports are submitted with flawless accuracy and timing. You'll represent our mission in high-stakes customer meetings, collaborating with internal teams to align corrective maintenance schedules with emergent needs as they arise in real-time. By safeguarding the quality of work and ensuring that every purchase order, statement of work, change order and agreement is maintained at the highest level of excellence, you'll protect our reputation and our world-class results. If you possess the breakthrough mindset required to transform standard sourcing into a competitive advantage for national defense, we invite you to take command of this pivotal position. Compensation The expected pay range for a qualified person in this role is between $90,000.00 and $125,000.00 annually plus bonus opportunities. Equal Opportunity Statement Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant. Qualifications 5 or more years of purchasing and sourcing experience, preferably for industrial or manufacturing industries. Military or government experience is a plus. Knowledge of US government procurement operations, including contract types (FFP, IDIQ, Cost Plus, etc) and regulations (FAR, GSAR, etc). Strong Microsoft Office skills (Excell, PowerPoint) as well as D365 and ERP experience. Budgeting, cost accounting and financial analysis skills a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
May 14, 2026
Full time
Responsibilities You're the strategic architect of our service sourcing ecosystem at our facility, tasked with mastering the intricate operational requirements of a mission-critical environment. By effectively planning and executing a sophisticated, strategic sourcing strategy, you'll elevate the relationships between Phillips and our key vendors to an unprecedented level of synergy and mutual success. Your mastery of negotiation will ensure that we optimize pricing and delivery schedules to the maximum benefit of our organization while simultaneously delivering a level of customer satisfaction that sets a new industry standard. You'll operate at the intersection of market trends and organizational needs, ensuring every procurement decision is grounded in a deep understanding of current industrial best practices and regulatory compliance. Seamless execution defines this role, as you'll be required to dominate our internal processing systems to manage everything from CRM workflows and purchase orders to the complex logistics of sourcing critical repair parts. You'll navigate the rigorous demands of the Federal Acquisition Regulation (FAR) with absolute precision, ensuring every transaction adheres to the strict guidelines governing executive agencies of the federal government. On the ground, you'll serve as the essential liaison for subcontractors, managing the full lifecycle of onsite assessments, preventative maintenance, and corrective repairs. Your ability to forecast resource allocation days in advance and provide rapid follow-up ensures that the pulse of the shipyard remains steady and uninterrupted. Beyond the logistics, you're a master of communication and documentation, providing the technical oversight necessary to ensure all contract data requirement reports are submitted with flawless accuracy and timing. You'll represent our mission in high-stakes customer meetings, collaborating with internal teams to align corrective maintenance schedules with emergent needs as they arise in real-time. By safeguarding the quality of work and ensuring that every purchase order, statement of work, change order and agreement is maintained at the highest level of excellence, you'll protect our reputation and our world-class results. If you possess the breakthrough mindset required to transform standard sourcing into a competitive advantage for national defense, we invite you to take command of this pivotal position. Compensation The expected pay range for a qualified person in this role is between $90,000.00 and $125,000.00 annually plus bonus opportunities. Equal Opportunity Statement Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant. Qualifications 5 or more years of purchasing and sourcing experience, preferably for industrial or manufacturing industries. Military or government experience is a plus. Knowledge of US government procurement operations, including contract types (FFP, IDIQ, Cost Plus, etc) and regulations (FAR, GSAR, etc). Strong Microsoft Office skills (Excell, PowerPoint) as well as D365 and ERP experience. Budgeting, cost accounting and financial analysis skills a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Vendor & Carrier Management Build and manage relationships with liners and co loaders. Implement core carrier strategy and monitor performance. Negotiate rates, credit terms, and resolve escalated carrier issues. Conduct performance reviews and drive improvement actions. Product & Strategy Leadership Define local ocean freight strategy aligned with regional product teams. Manage allocations, forecast capacity needs, and ensure service stability. Monitor gross margins, optimize costs, and support pricing decisions. Ensure compliance with global FCL/LCL policies. Tariff & Pricing Management Negotiate and maintain buying tariffs and selling structures. Secure competitive rates for spot and tender business. Evaluate market competitiveness and ensure data quality standards. Commercial Support & Business Development Act as the single point of contact for the commercial team. Lead tender strategy and support key customer visits. Provide selling rates and guide sales on focus lanes and opportunities. Market Intelligence & Training Collect and share market insights with country and regional teams. Deliver product training to strengthen sales and operations knowledge. Promote continuous improvement and product excellence. Cross Country Alignment Ensure consistency, knowledge sharing, and alignment across regions. Facilitate collaboration and alignment on product strategies, pricing, and market positioning.
May 14, 2026
Full time
Vendor & Carrier Management Build and manage relationships with liners and co loaders. Implement core carrier strategy and monitor performance. Negotiate rates, credit terms, and resolve escalated carrier issues. Conduct performance reviews and drive improvement actions. Product & Strategy Leadership Define local ocean freight strategy aligned with regional product teams. Manage allocations, forecast capacity needs, and ensure service stability. Monitor gross margins, optimize costs, and support pricing decisions. Ensure compliance with global FCL/LCL policies. Tariff & Pricing Management Negotiate and maintain buying tariffs and selling structures. Secure competitive rates for spot and tender business. Evaluate market competitiveness and ensure data quality standards. Commercial Support & Business Development Act as the single point of contact for the commercial team. Lead tender strategy and support key customer visits. Provide selling rates and guide sales on focus lanes and opportunities. Market Intelligence & Training Collect and share market insights with country and regional teams. Deliver product training to strengthen sales and operations knowledge. Promote continuous improvement and product excellence. Cross Country Alignment Ensure consistency, knowledge sharing, and alignment across regions. Facilitate collaboration and alignment on product strategies, pricing, and market positioning.
Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. About the Role Reporting into the Operations (HSE) Director the Senior Regional Operations HSE Manager will act as the regional authority and point of accountability for Health, Safety and Environmental (HSE) management across Yondr's operational data center campuses within EMEA. Representing Yondr's HSE standards and expectations, the role provides leadership, assurance, and subject-matter expertise to campus operations teams and service partners, ensuring a consistent, compliant, and high-performing approach to operational HSE delivery. This is a regional role requiring regular travel between live data center campuses across EMEA Main Responsibilities Operational HSE Leadership & Assurance Act as the regional operational HSE authority for assigned campuses, providing oversight and assurance of HSE performance. Ensure effective implementation of Yondr's Operational HSE requirements across all live data center facilities. Provide clear guidance and direction to campus operations teams on HSE matters, supporting safe and compliant operational delivery. Own and manage the Operations HSE Framework Plan for assigned campuses, including input, gap analysis, evidence review and closure. Act as the regional point of contact for Framework Plan performance, assurance activities and ongoing compliance monitoring. Lead HSE governance of Facilities Management (FM) service partners, including performance monitoring, audits, non-conformance management and corrective action tracking. Challenge and escalate where vendor capability or performance presents risk to Yondr, its clients or statutory compliance. Support effective contractor management arrangements across campuses, aligned to Yondr's HSE expectations. Statutory & Regulatory Compliance Maintain oversight of statutory Health, Safety and Environmental compliance across multiple EMEA jurisdictions. Ensure appropriate monitoring of local legislative requirements and that regulatory reporting obligations are fulfilled in line with local and regional requirements. Provide regional oversight of operational incident management, including incident investigation, root cause analysis and implementation of lessons learned. Support emergency preparedness arrangements, including review and assurance of Emergency Response Plans and participation in drills and exercises. Management Systems & Audit Support campus alignment with Yondr's HSQE Management System and applicable ISO standards (e.g. ISO 45001, ISO 14001). Contribute to audit programmers, management reviews and corrective action follow-up to ensure continual improvement. Client & Stakeholder Engagement Act as a key regional HSE interface for clients, supporting audits, assurance activities, incident response coordination and due diligence engagements. Build strong working relationships with internal operational stakeholders, service partners and clients to promote collaboration and confidence in Yondr's HSE capability. Qualifications and experience Minimum of 5+ years' experience in a senior or regional HSE role within a complex operational environment. Experience working within the data center, critical infrastructure or similar high-risk operational industry across multiple countries. Strong working knowledge of EMEA HSE legislation and regulatory frameworks. Proven experience in vendor governance, contractor management and assurance activities. Professional Health & Safety qualification to graduate level or equivalent (e.g. NEBOSH Diploma or similar). Background working closely with Facilities Management or operational service providers. Willingness and ability to travel regularly across EMEA. What Success Looks Like: Consistent, auditable and compliant operational HSE arrangements across all assigned campuses. Strong, mature partnerships with operations teams and service providers, underpinned by effective governance and assurance. High levels of client confidence in Yondr's operational HSE capability and delivery. At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
May 14, 2026
Full time
Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can't do this without you. About the Role Reporting into the Operations (HSE) Director the Senior Regional Operations HSE Manager will act as the regional authority and point of accountability for Health, Safety and Environmental (HSE) management across Yondr's operational data center campuses within EMEA. Representing Yondr's HSE standards and expectations, the role provides leadership, assurance, and subject-matter expertise to campus operations teams and service partners, ensuring a consistent, compliant, and high-performing approach to operational HSE delivery. This is a regional role requiring regular travel between live data center campuses across EMEA Main Responsibilities Operational HSE Leadership & Assurance Act as the regional operational HSE authority for assigned campuses, providing oversight and assurance of HSE performance. Ensure effective implementation of Yondr's Operational HSE requirements across all live data center facilities. Provide clear guidance and direction to campus operations teams on HSE matters, supporting safe and compliant operational delivery. Own and manage the Operations HSE Framework Plan for assigned campuses, including input, gap analysis, evidence review and closure. Act as the regional point of contact for Framework Plan performance, assurance activities and ongoing compliance monitoring. Lead HSE governance of Facilities Management (FM) service partners, including performance monitoring, audits, non-conformance management and corrective action tracking. Challenge and escalate where vendor capability or performance presents risk to Yondr, its clients or statutory compliance. Support effective contractor management arrangements across campuses, aligned to Yondr's HSE expectations. Statutory & Regulatory Compliance Maintain oversight of statutory Health, Safety and Environmental compliance across multiple EMEA jurisdictions. Ensure appropriate monitoring of local legislative requirements and that regulatory reporting obligations are fulfilled in line with local and regional requirements. Provide regional oversight of operational incident management, including incident investigation, root cause analysis and implementation of lessons learned. Support emergency preparedness arrangements, including review and assurance of Emergency Response Plans and participation in drills and exercises. Management Systems & Audit Support campus alignment with Yondr's HSQE Management System and applicable ISO standards (e.g. ISO 45001, ISO 14001). Contribute to audit programmers, management reviews and corrective action follow-up to ensure continual improvement. Client & Stakeholder Engagement Act as a key regional HSE interface for clients, supporting audits, assurance activities, incident response coordination and due diligence engagements. Build strong working relationships with internal operational stakeholders, service partners and clients to promote collaboration and confidence in Yondr's HSE capability. Qualifications and experience Minimum of 5+ years' experience in a senior or regional HSE role within a complex operational environment. Experience working within the data center, critical infrastructure or similar high-risk operational industry across multiple countries. Strong working knowledge of EMEA HSE legislation and regulatory frameworks. Proven experience in vendor governance, contractor management and assurance activities. Professional Health & Safety qualification to graduate level or equivalent (e.g. NEBOSH Diploma or similar). Background working closely with Facilities Management or operational service providers. Willingness and ability to travel regularly across EMEA. What Success Looks Like: Consistent, auditable and compliant operational HSE arrangements across all assigned campuses. Strong, mature partnerships with operations teams and service providers, underpinned by effective governance and assurance. High levels of client confidence in Yondr's operational HSE capability and delivery. At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.
The Procurement Assistant will play a vital role in supporting the procurement function within this growing organisation, which puts sustainability at the heart of everything they do. This position is based in London and requires a detail-oriented professional to manage procurement activities effectively. Client Details The company is a well-established and growing organisation, recognised for its commitment to operational excellence and sustainable practices. As a medium-sized business, it offers a professional and structured environment for career growth. Description Assist in sourcing and selecting suppliers to meet project requirements and company standards. Prepare and issue purchase orders, ensuring compliance with procurement policies and procedures. Coordinate with suppliers to track and ensure timely delivery of goods and services. Maintain accurate procurement records and update the internal database regularly. Support the Procurement Manager in vendor negotiations to achieve cost-effective agreements. Monitor inventory levels and report any discrepancies or shortages. Collaborate with cross-functional teams to address procurement-related challenges. Contribute to process improvements to enhance the efficiency of the supply chain operations. Profile A successful Procurement Assistant should have: A degree or equivalent qualification in supply chain management, business, or a related field OR Experience in procurement or supply chain roles, within a regulated industry would be a bonus! Strong organisational skills and attention to detail. Proficiency in using procurement or ERP software systems. Excellent communication skills for liaising with suppliers and internal stakeholders. A proactive approach to problem-solving and process optimisation. Job Offer Competitive salary ranging from 30,000 to 40,000 per annum. Permanent position based in London, offering stability and career progression opportunities, in an industry with secure growth! Professional development opportunities and on-the-job training. A supportive and structured work environment. If you are ready to take the next step in your career as a Procurement Assistant, we encourage you to apply today
May 13, 2026
Full time
The Procurement Assistant will play a vital role in supporting the procurement function within this growing organisation, which puts sustainability at the heart of everything they do. This position is based in London and requires a detail-oriented professional to manage procurement activities effectively. Client Details The company is a well-established and growing organisation, recognised for its commitment to operational excellence and sustainable practices. As a medium-sized business, it offers a professional and structured environment for career growth. Description Assist in sourcing and selecting suppliers to meet project requirements and company standards. Prepare and issue purchase orders, ensuring compliance with procurement policies and procedures. Coordinate with suppliers to track and ensure timely delivery of goods and services. Maintain accurate procurement records and update the internal database regularly. Support the Procurement Manager in vendor negotiations to achieve cost-effective agreements. Monitor inventory levels and report any discrepancies or shortages. Collaborate with cross-functional teams to address procurement-related challenges. Contribute to process improvements to enhance the efficiency of the supply chain operations. Profile A successful Procurement Assistant should have: A degree or equivalent qualification in supply chain management, business, or a related field OR Experience in procurement or supply chain roles, within a regulated industry would be a bonus! Strong organisational skills and attention to detail. Proficiency in using procurement or ERP software systems. Excellent communication skills for liaising with suppliers and internal stakeholders. A proactive approach to problem-solving and process optimisation. Job Offer Competitive salary ranging from 30,000 to 40,000 per annum. Permanent position based in London, offering stability and career progression opportunities, in an industry with secure growth! Professional development opportunities and on-the-job training. A supportive and structured work environment. If you are ready to take the next step in your career as a Procurement Assistant, we encourage you to apply today
AP Systems Implementation Manager - Temporary/Contract Role - Based in Teesside AP Systems Implementation Manager (Contract / Temporary)Location: Teesside Contract: Temporary / Fixed-term contract Duration: Approx 6 months The RoleHays are supporting a prestigious organisation in sourcing an experienced AP Systems Implementation Manager to join the organisation on a temporary/contract basis, leading the end-to-end delivery of a new Accounts Payable system. Based in Teesside, this role is critical to ensuring not only a successful system implementation, but also strong engagement, training, and adoption across the AP team. You will work closely with AP colleagues, finance stakeholders, IT, and system vendors to ensure the solution is practical, well-embedded, and fully supported in day-to-day operations.This role requires a hands-on delivery mindset combined with a strong people focus. Key Responsibilities System Implementation & Delivery Lead the end-to-end implementation of the AP system, from design through to go-live and stabilisation Own the implementation plan, timelines, risks, and dependencies Act as the primary point of contact between AP, Finance, IT, and external suppliers Ensure the system is configured to meet operational AP requirements and best practice Oversee UAT, data migration checks, and issue resolution AP Team Engagement & Change Management Work closely with the AP team to understand current processes and challenges Actively involve AP colleagues in design decisions and testing Support the team through process and behavioural change Build confidence and trust by being visible, approachable, and hands-on Training & Adoption Design and deliver practical, role-specific system training Create clear documentation, process guides, and user materials Provide hypercare and post-go-live support to embed new ways of working Track adoption and address any resistance or capability gaps Continuous Improvement Identify further opportunities to streamline AP processes enabled by the system Support the transition to business-as-usual ownership at the end of the contract Capture lessons learnt and implementation outcomes About YouEssential Proven experience delivering AP system or ERP implementations Strong understanding of end-to-end Accounts Payable processes Experience working directly with operational AP teams Ability to balance technical system delivery with people-focused change Excellent communication and stakeholder engagement skills Desirable Experience delivering AP automation or invoice workflow solutions Project or change management qualification Experience supporting post-implementation adoption and optimisation What the role is looking for A contract professional who can hit the ground running Someone who understands that system success depends on user adoption and engagement A pragmatic, delivery-focused leader with a collaborative approach What Is On Offer A high-profile contract role delivering a key finance transformation The opportunity to work closely with a committed AP team Competitive day rate or contract salary (dependent on experience) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Seasonal
AP Systems Implementation Manager - Temporary/Contract Role - Based in Teesside AP Systems Implementation Manager (Contract / Temporary)Location: Teesside Contract: Temporary / Fixed-term contract Duration: Approx 6 months The RoleHays are supporting a prestigious organisation in sourcing an experienced AP Systems Implementation Manager to join the organisation on a temporary/contract basis, leading the end-to-end delivery of a new Accounts Payable system. Based in Teesside, this role is critical to ensuring not only a successful system implementation, but also strong engagement, training, and adoption across the AP team. You will work closely with AP colleagues, finance stakeholders, IT, and system vendors to ensure the solution is practical, well-embedded, and fully supported in day-to-day operations.This role requires a hands-on delivery mindset combined with a strong people focus. Key Responsibilities System Implementation & Delivery Lead the end-to-end implementation of the AP system, from design through to go-live and stabilisation Own the implementation plan, timelines, risks, and dependencies Act as the primary point of contact between AP, Finance, IT, and external suppliers Ensure the system is configured to meet operational AP requirements and best practice Oversee UAT, data migration checks, and issue resolution AP Team Engagement & Change Management Work closely with the AP team to understand current processes and challenges Actively involve AP colleagues in design decisions and testing Support the team through process and behavioural change Build confidence and trust by being visible, approachable, and hands-on Training & Adoption Design and deliver practical, role-specific system training Create clear documentation, process guides, and user materials Provide hypercare and post-go-live support to embed new ways of working Track adoption and address any resistance or capability gaps Continuous Improvement Identify further opportunities to streamline AP processes enabled by the system Support the transition to business-as-usual ownership at the end of the contract Capture lessons learnt and implementation outcomes About YouEssential Proven experience delivering AP system or ERP implementations Strong understanding of end-to-end Accounts Payable processes Experience working directly with operational AP teams Ability to balance technical system delivery with people-focused change Excellent communication and stakeholder engagement skills Desirable Experience delivering AP automation or invoice workflow solutions Project or change management qualification Experience supporting post-implementation adoption and optimisation What the role is looking for A contract professional who can hit the ground running Someone who understands that system success depends on user adoption and engagement A pragmatic, delivery-focused leader with a collaborative approach What Is On Offer A high-profile contract role delivering a key finance transformation The opportunity to work closely with a committed AP team Competitive day rate or contract salary (dependent on experience) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Closing Date: 25th May 2026 About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team. the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product-led, agile and internationally scalable team. Key Responsibilities: • Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. • As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. • Support the Technology Director in representing Technology at the Leadership Team. • Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. • Balance user, operational, commercial and technical needs in shaping portfolio direction. • Ensure demonstrable value release into the business. • Full accountability for the price-performance of digital products and the return on investment of their delivery. • Drive clear articulation of technology value to the wider business. • Lead the strategic planning of tech products, systems and services - establishing a forward-looking, multi-year view. • Continuously assess portfolio health, prioritisation and commercial impact. • Maintain accountability for roadmap delivery across multiple teams and domains. • Remove systemic blockers and manage enterprise-level risk. • Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. • Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. • Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. • Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. • Ensure global scalability is considered in portfolio decisions. • Stay ahead of industry trends, emerging technologies and innovation. • Evolve and enhance the product operating model including structure, roles, governance and communities. • Drive capability development across the product discipline. • Line manage, coach and grow Product Managers and Delivery Leads. • Lead recruitment strategy, team mobilisation and succession planning. • Shape and strengthen product career pathways. • Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery. • Foster strong cross-functional collaboration across Tech and the wider business. • Surface, articulate and evidence the value added by technology. • Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: • Enterprise-level Product Strategy • Portfolio & Value Management • Commercial & Financial Acumen • Strong understanding of Technology Fundamentals • Scaled Agile & Modern Product Delivery • Service Management & Product Support Models • Vendor & Third-Party Management • Data & Insight-led Decision Making • Organisational Design & Capability Building • Senior Stakeholder Influence • People Leadership & Coaching Experience: • 10+ years in senior product, technology or delivery leadership roles • 5+ years leading and developing senior managers • Experience leading large, complex and business-critical technology portfolios • Proven experience in organisations undergoing digital transformation • Experience delivering products/services across multiple markets desirable • Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 13, 2026
Full time
Closing Date: 25th May 2026 About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team. the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product-led, agile and internationally scalable team. Key Responsibilities: • Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. • As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. • Support the Technology Director in representing Technology at the Leadership Team. • Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. • Balance user, operational, commercial and technical needs in shaping portfolio direction. • Ensure demonstrable value release into the business. • Full accountability for the price-performance of digital products and the return on investment of their delivery. • Drive clear articulation of technology value to the wider business. • Lead the strategic planning of tech products, systems and services - establishing a forward-looking, multi-year view. • Continuously assess portfolio health, prioritisation and commercial impact. • Maintain accountability for roadmap delivery across multiple teams and domains. • Remove systemic blockers and manage enterprise-level risk. • Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. • Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. • Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. • Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. • Ensure global scalability is considered in portfolio decisions. • Stay ahead of industry trends, emerging technologies and innovation. • Evolve and enhance the product operating model including structure, roles, governance and communities. • Drive capability development across the product discipline. • Line manage, coach and grow Product Managers and Delivery Leads. • Lead recruitment strategy, team mobilisation and succession planning. • Shape and strengthen product career pathways. • Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery. • Foster strong cross-functional collaboration across Tech and the wider business. • Surface, articulate and evidence the value added by technology. • Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: • Enterprise-level Product Strategy • Portfolio & Value Management • Commercial & Financial Acumen • Strong understanding of Technology Fundamentals • Scaled Agile & Modern Product Delivery • Service Management & Product Support Models • Vendor & Third-Party Management • Data & Insight-led Decision Making • Organisational Design & Capability Building • Senior Stakeholder Influence • People Leadership & Coaching Experience: • 10+ years in senior product, technology or delivery leadership roles • 5+ years leading and developing senior managers • Experience leading large, complex and business-critical technology portfolios • Proven experience in organisations undergoing digital transformation • Experience delivering products/services across multiple markets desirable • Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role We are hiring a AI Engineering Product Manager for our Multi-Tech Agentic Engineering team to lead the technical direction, engineering discipline and delivery velocity of IAG's next generation of agentic AI products. This is a hands-on senior technical leadership role. You must have real experience leading teams that build production-grade AI agents, not just theoretical experiments or hackathon projects. You will be the technical authority across agent frameworks, orchestration patterns, memory design and guardrails. You will report to the Group Head of Technology and work within the product oversight of the Group Head of Cognitive Automation. You will shape how we build, scale and operate a multi-vendor agent ecosystem across OpenAI, Anthropic, Microsoft Azure, LangGraph, AutoGen and other emerging frameworks. You will also lead in a matrix environment, working across multiple airlines, central teams, external partners and offshore/nearshore engineering units. You must be comfortable directing both internal engineering teams and partner-led delivery teams, maintaining consistent quality and velocity across all. Your responsibilities What You Will Lead Technical Ownership Set the technical strategy for IAG's agentic architecture, including orchestration patterns, tool integration, memory, evaluation and runtime governance. Create and drive adoption of reusable agent components that accelerate delivery across all operating companies. Make sound architecture decisions on model selection, GraphRAG, RAG optimisation, LangGraph patterns and model cost modelling. Agentic Engineering Leadership Lead and mentor a small multi-disciplinary technical team building enterprise-grade AI agents integrated with complex airline systems, working across London and Barcelona Drive a culture of excellence by developing talent, managing performance rigorously and shaping a team that delivers at elite level Provide engineering leadership across internal teams and external technology partners, ensuring consistency of standards and delivery quality. Establish technical best practices for OpenAI, Anthropic, Azure OpenAI, LangGraph, AutoGen and other agent frameworks. Implement strong engineering discipline, including observability, safety, automated evaluation, behavioural testing and continuous improvement. Matrix and Partner Leadership Operate effectively in a matrix environment spanning Group, OpCos, cloud, data and security teams. Coordinate and influence multiple delivery streams to ensure alignment, technical coherence and consistent engineering standards. Manage and guide external partners, ensuring work meets IAG's quality, cost and velocity expectations. Platform and Architecture Leadership Shape the Group's lightweight GenAI abstraction layer, enabling fast, predictable and secure route-to-live. Own agile technical governance with auditable decisions, clear architecture documentation and rapid escalation of risks. Maintain a sharp external radar on AI evolution and benchmark vendor capabilities, reliability and cost. Product and Delivery Impact Work with product leads to ensure technical designs deliver genuine, measurable EBIT impact. Identify quick-start approaches that left-shift value during discovery. Build a developer experience that encourages rapid adoption of AI components across the Group. Stakeholder Influence Build strong relationships across all airlines and influence at CDIO-1 level. Represent the AI engineering strategy to the Group CTO, CDAO, CISO and cloud/data platform leaders. Support Group-wide AI upskilling through contributions to the AI Academy curriculum. Your skills, experience and qualifications Qualifications, Experience and Qualities 15+ years of engineering leadership with proven experience delivering complex software systems at scale. Direct experience architecting and delivering production AI agents with measurable business impact. Deep technical command of the OpenAI ecosystem, including model orchestration, tool calling, evaluation and runtime optimisation. Strong experience with Anthropic, Azure OpenAI and at least one other agent framework such as LangGraph or AutoGen. Proven ability to lead both internal engineering teams and external partner teams to consistent, high-quality outcomes. Strong track record operating in a matrix environment, influencing without direct authority and aligning diverse stakeholders. Demonstrated ability to integrate LLM-based agents with enterprise systems, APIs, RPA, orchestration platforms and internal tools. Strong grounding in DevSecOps, cloud-native architecture, observability and CI/CD. Ability to translate complex technical considerations into simple, concise narratives for senior executives. Evidence of succeeding in fast-paced, ambiguous, high-stakes environments. Ability to travel internally (within Europe) on a weekly basis, where required, to work with the team and stakeholders. Nice-to-haves Airline or travel industry experience. Experience building reusable platform components adopted across multiple business units. Experience with model hosting, fine-tuning, distillation or model evaluation frameworks. Experience with globally distributed teams and multi-vendor delivery ecosystems. You are likely a great fit if you Thrive at the intersection of architecture, engineering craft and delivery. Cut through fog quickly and favour practical, high-value solutions. Stay ahead of AI evolution and separate hype from substance instantly. Inspire and challenge senior engineers while maintaining strong engineering discipline. Communicate with clarity, confidence and zero waffle. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 13, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role We are hiring a AI Engineering Product Manager for our Multi-Tech Agentic Engineering team to lead the technical direction, engineering discipline and delivery velocity of IAG's next generation of agentic AI products. This is a hands-on senior technical leadership role. You must have real experience leading teams that build production-grade AI agents, not just theoretical experiments or hackathon projects. You will be the technical authority across agent frameworks, orchestration patterns, memory design and guardrails. You will report to the Group Head of Technology and work within the product oversight of the Group Head of Cognitive Automation. You will shape how we build, scale and operate a multi-vendor agent ecosystem across OpenAI, Anthropic, Microsoft Azure, LangGraph, AutoGen and other emerging frameworks. You will also lead in a matrix environment, working across multiple airlines, central teams, external partners and offshore/nearshore engineering units. You must be comfortable directing both internal engineering teams and partner-led delivery teams, maintaining consistent quality and velocity across all. Your responsibilities What You Will Lead Technical Ownership Set the technical strategy for IAG's agentic architecture, including orchestration patterns, tool integration, memory, evaluation and runtime governance. Create and drive adoption of reusable agent components that accelerate delivery across all operating companies. Make sound architecture decisions on model selection, GraphRAG, RAG optimisation, LangGraph patterns and model cost modelling. Agentic Engineering Leadership Lead and mentor a small multi-disciplinary technical team building enterprise-grade AI agents integrated with complex airline systems, working across London and Barcelona Drive a culture of excellence by developing talent, managing performance rigorously and shaping a team that delivers at elite level Provide engineering leadership across internal teams and external technology partners, ensuring consistency of standards and delivery quality. Establish technical best practices for OpenAI, Anthropic, Azure OpenAI, LangGraph, AutoGen and other agent frameworks. Implement strong engineering discipline, including observability, safety, automated evaluation, behavioural testing and continuous improvement. Matrix and Partner Leadership Operate effectively in a matrix environment spanning Group, OpCos, cloud, data and security teams. Coordinate and influence multiple delivery streams to ensure alignment, technical coherence and consistent engineering standards. Manage and guide external partners, ensuring work meets IAG's quality, cost and velocity expectations. Platform and Architecture Leadership Shape the Group's lightweight GenAI abstraction layer, enabling fast, predictable and secure route-to-live. Own agile technical governance with auditable decisions, clear architecture documentation and rapid escalation of risks. Maintain a sharp external radar on AI evolution and benchmark vendor capabilities, reliability and cost. Product and Delivery Impact Work with product leads to ensure technical designs deliver genuine, measurable EBIT impact. Identify quick-start approaches that left-shift value during discovery. Build a developer experience that encourages rapid adoption of AI components across the Group. Stakeholder Influence Build strong relationships across all airlines and influence at CDIO-1 level. Represent the AI engineering strategy to the Group CTO, CDAO, CISO and cloud/data platform leaders. Support Group-wide AI upskilling through contributions to the AI Academy curriculum. Your skills, experience and qualifications Qualifications, Experience and Qualities 15+ years of engineering leadership with proven experience delivering complex software systems at scale. Direct experience architecting and delivering production AI agents with measurable business impact. Deep technical command of the OpenAI ecosystem, including model orchestration, tool calling, evaluation and runtime optimisation. Strong experience with Anthropic, Azure OpenAI and at least one other agent framework such as LangGraph or AutoGen. Proven ability to lead both internal engineering teams and external partner teams to consistent, high-quality outcomes. Strong track record operating in a matrix environment, influencing without direct authority and aligning diverse stakeholders. Demonstrated ability to integrate LLM-based agents with enterprise systems, APIs, RPA, orchestration platforms and internal tools. Strong grounding in DevSecOps, cloud-native architecture, observability and CI/CD. Ability to translate complex technical considerations into simple, concise narratives for senior executives. Evidence of succeeding in fast-paced, ambiguous, high-stakes environments. Ability to travel internally (within Europe) on a weekly basis, where required, to work with the team and stakeholders. Nice-to-haves Airline or travel industry experience. Experience building reusable platform components adopted across multiple business units. Experience with model hosting, fine-tuning, distillation or model evaluation frameworks. Experience with globally distributed teams and multi-vendor delivery ecosystems. You are likely a great fit if you Thrive at the intersection of architecture, engineering craft and delivery. Cut through fog quickly and favour practical, high-value solutions. Stay ahead of AI evolution and separate hype from substance instantly. Inspire and challenge senior engineers while maintaining strong engineering discipline. Communicate with clarity, confidence and zero waffle. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security. Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution. Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework. Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows. Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability. Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments. Monitor UC system performance and proactively address issues. Support and integrate Contact Center technologies (eg Webex Contact Center). Collaborate with network, security, and cyber teams to ensure secure and resilient UC services. Audio Visual & Meeting Support Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents. Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms. Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios. Provide hands-on support for executive meetings, global town halls, departmental events, and internal events. Support event planning staff with AV setup, live support, and post-event teardown. Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools. Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment. Maintain accurate records for incidents, requests, and resolutions via the service desk. Operational & Documentation Responsibilities Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation. Operate within an Agile delivery environment, supporting continuous improvement. Participate in on-call rotas and provide out-of-hours or weekend support where required. Assist with special projects and technology initiatives as directed by IT management. Maintain compliance with company policies, vendor standards, and software licensing requirements. Continuously develop knowledge of UC, AV, desktop, networking, and collaboration technologies. Key Skills & Experience Technical Skills Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades. Strong experience with Microsoft Teams (configuration, troubleshooting, and integration). Experience with WebEx Dedicated Instance and UC platform integration. Knowledge of voice recording systems (eg Redbox) and regulatory requirements Knowledge of SIP, CUBEs, VoIP, and UC networking concepts. Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems. Solid understanding of network protocols and basic desktop troubleshooting. Professional & Personal Skills Strong problem-solving skills with excellent attention to detail. Confident communicator, able to work effectively with end users, executives, and technical teams. Customer-focused with a friendly, professional approach. Ability to multitask and prioritise in a fast-paced environment. High sense of ownership, collaboration, and accountability. Willingness and ability to physically handle AV equipment (lifting, cabling, staging as required). Qualifications & Background Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies. Industry certifications are desirable: CCNP Collaboration Microsoft Teams Certified AV or UC vendor certifications Working knowledge of Windows 11, Microsoft Office, and Outlook.
May 13, 2026
Contractor
Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security. Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution. Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework. Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows. Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability. Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments. Monitor UC system performance and proactively address issues. Support and integrate Contact Center technologies (eg Webex Contact Center). Collaborate with network, security, and cyber teams to ensure secure and resilient UC services. Audio Visual & Meeting Support Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents. Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms. Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios. Provide hands-on support for executive meetings, global town halls, departmental events, and internal events. Support event planning staff with AV setup, live support, and post-event teardown. Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools. Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment. Maintain accurate records for incidents, requests, and resolutions via the service desk. Operational & Documentation Responsibilities Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation. Operate within an Agile delivery environment, supporting continuous improvement. Participate in on-call rotas and provide out-of-hours or weekend support where required. Assist with special projects and technology initiatives as directed by IT management. Maintain compliance with company policies, vendor standards, and software licensing requirements. Continuously develop knowledge of UC, AV, desktop, networking, and collaboration technologies. Key Skills & Experience Technical Skills Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades. Strong experience with Microsoft Teams (configuration, troubleshooting, and integration). Experience with WebEx Dedicated Instance and UC platform integration. Knowledge of voice recording systems (eg Redbox) and regulatory requirements Knowledge of SIP, CUBEs, VoIP, and UC networking concepts. Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems. Solid understanding of network protocols and basic desktop troubleshooting. Professional & Personal Skills Strong problem-solving skills with excellent attention to detail. Confident communicator, able to work effectively with end users, executives, and technical teams. Customer-focused with a friendly, professional approach. Ability to multitask and prioritise in a fast-paced environment. High sense of ownership, collaboration, and accountability. Willingness and ability to physically handle AV equipment (lifting, cabling, staging as required). Qualifications & Background Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies. Industry certifications are desirable: CCNP Collaboration Microsoft Teams Certified AV or UC vendor certifications Working knowledge of Windows 11, Microsoft Office, and Outlook.
Closing Date: 25th May 2026 Overall Purpose Nando's Technology is in the middle of a genuinely exciting transformation - moving towards autonomous, product-aligned teams that are empowered to own outcomes, not just outputs. As a Head of Engineering, you'll lead one of our five core domains, shaping how engineering works within it and contributing to how we all work together across the wider technology group. You'll be the architectural authority for your domain - owning the application catalogue, setting the technical direction of the products within it, and making sure the decisions your teams take today are ones we can build on for years to come. That means thinking carefully about how systems connect, where complexity lives, and how to keep the landscape coherent as Nando's continues to grow. You'll be an inspirational leader - someone who sets a clear vision, raises the bar, and brings people with them. You'll create an environment where Technical Leads and engineers are motivated to do their best work, take pride in their craft, and connect what they build to real impact for Nandocas, customers, and restaurants. This is a senior, hands-on leadership role. You won't be writing production code day-to-day, but you'll need to remain technically credible - able to challenge assumptions, guide architectural thinking, and make good decisions about quality, security, and scalability alongside your teams. Stakeholders • Head of Technology & Architecture • Leadership Team members aligned to your domain • Head of Product and Delivery and Group Product Managers in your domain • Heads of Function associated with your teams • Operations leadership (MD, Regional Directors, Patrao) where relevant to your domain Responsibilities Architecture & Technical Direction • Own the architecture of your domain - setting the technical direction, defining principles, and ensuring decisions are coherent, scalable, and aligned with the wider Nando's technology strategy • Maintain and evolve the application catalogue for your domain: understanding what we run, why we run it, how it connects, and where we need to change • Shape the product direction from a technology perspective - working with product leadership to define what we build, what we buy, and what we retire • Evaluate new technologies and approaches, bringing considered recommendations to the team rather than chasing novelty • Contribute to cross-domain architectural thinking alongside the other Heads of Engineering and the Head of Technology & Architecture - making sure domain decisions don't create problems at the seams • Ensure security, compliance, and data management considerations are built into architectural thinking from the outset, not bolted on afterwards Leading Your Engineering Teams • Set a clear vision for your domain's engineering teams - one that connects day-to-day work to broader technology and business goals • Inspire and develop your Technical Leads, challenging them to grow as leaders and holding a high bar for engineering excellence • Build a culture of accountability, ambition, and continuous improvement - where teams take ownership and are proud of what they ship • Create an environment where engineers feel motivated, valued, and able to bring their best thinking to work • Lead on hiring and talent development, building a strong and diverse engineering team over time Engineering Quality & Delivery • Set and uphold high standards of engineering quality - covering testing practice, code quality, security, and operational reliability • Drive a culture of continuous improvement: retrospectives, blameless post-mortems, and learning from incidents • Oversee the technical health of your domain's systems - including technical debt, architecture evolution, and scalability • Partner with QA Engineers to embed quality throughout the delivery process, not just at the end Strategy & Cross-Functional Collaboration • Contribute to the technology strategy for your domain, in partnership with your Group Product Manager and the Head of Technology & Architecture • Help shape team goals, OKRs, and roadmap priorities - bringing an engineering perspective to product and commercial decisions • Facilitate alignment across teams, surfacing dependencies and risks early • Partner with senior stakeholders in your domain to understand their goals and translate them into clear engineering outcomes • Contribute to wider Technology leadership - participating in strategy forums, cross-domain working groups, and helping shape how we operate as an engineering organisation Vendor & Commercial Management • Manage key technology vendor and agency relationships relevant to your domain • Oversee commercial arrangements and ensure delivery against contractual commitments, in partnership with Group Product Managers Engineering Community • Help build and sustain engineering communities of practice across Nando's - sharing knowledge, patterns, and approaches that raise the bar for everyone • Contribute to how we evolve our engineering operating model, ways of working, and team structures over time Skills and Experience We're looking for someone who has: • Proven experience leading and developing multiple engineering teams, including people who lead people (i.e. managing Technical Leads) • A track record of inspiring high-performing engineering teams - setting direction, raising standards, and creating a culture people want to be part of • A strong architectural background - able to own and evolve a domain's technical landscape, make principled decisions about system design, and maintain a coherent application catalogue • Experience setting the technical direction for a product or platform, including decisions about build vs buy, tooling choices, and long-term technology investment • A strong grasp of modern cloud platforms and architectures - comfortable challenging design decisions and understanding their implications for reliability, security, and cost • Experience working across a mix of languages, frameworks, and tools - curious about the right approach rather than wedded to a single stack • A track record of working directly with senior business stakeholders - able to translate complex technical topics clearly and build genuine trust with non-technical partners • Strong problem-solving skills with the communication ability to bring people with you - analytical and clear-headed, but also genuinely good with people • A good instinct for prioritisation - able to weigh technical quality, business impact, and team capacity when making tradeoffs • Practical understanding of how security, data management, and compliance considerations shape engineering decisions • Experience leading or contributing to quality engineering practice - including test strategy, CI/CD, and QA team collaboration Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 13, 2026
Full time
Closing Date: 25th May 2026 Overall Purpose Nando's Technology is in the middle of a genuinely exciting transformation - moving towards autonomous, product-aligned teams that are empowered to own outcomes, not just outputs. As a Head of Engineering, you'll lead one of our five core domains, shaping how engineering works within it and contributing to how we all work together across the wider technology group. You'll be the architectural authority for your domain - owning the application catalogue, setting the technical direction of the products within it, and making sure the decisions your teams take today are ones we can build on for years to come. That means thinking carefully about how systems connect, where complexity lives, and how to keep the landscape coherent as Nando's continues to grow. You'll be an inspirational leader - someone who sets a clear vision, raises the bar, and brings people with them. You'll create an environment where Technical Leads and engineers are motivated to do their best work, take pride in their craft, and connect what they build to real impact for Nandocas, customers, and restaurants. This is a senior, hands-on leadership role. You won't be writing production code day-to-day, but you'll need to remain technically credible - able to challenge assumptions, guide architectural thinking, and make good decisions about quality, security, and scalability alongside your teams. Stakeholders • Head of Technology & Architecture • Leadership Team members aligned to your domain • Head of Product and Delivery and Group Product Managers in your domain • Heads of Function associated with your teams • Operations leadership (MD, Regional Directors, Patrao) where relevant to your domain Responsibilities Architecture & Technical Direction • Own the architecture of your domain - setting the technical direction, defining principles, and ensuring decisions are coherent, scalable, and aligned with the wider Nando's technology strategy • Maintain and evolve the application catalogue for your domain: understanding what we run, why we run it, how it connects, and where we need to change • Shape the product direction from a technology perspective - working with product leadership to define what we build, what we buy, and what we retire • Evaluate new technologies and approaches, bringing considered recommendations to the team rather than chasing novelty • Contribute to cross-domain architectural thinking alongside the other Heads of Engineering and the Head of Technology & Architecture - making sure domain decisions don't create problems at the seams • Ensure security, compliance, and data management considerations are built into architectural thinking from the outset, not bolted on afterwards Leading Your Engineering Teams • Set a clear vision for your domain's engineering teams - one that connects day-to-day work to broader technology and business goals • Inspire and develop your Technical Leads, challenging them to grow as leaders and holding a high bar for engineering excellence • Build a culture of accountability, ambition, and continuous improvement - where teams take ownership and are proud of what they ship • Create an environment where engineers feel motivated, valued, and able to bring their best thinking to work • Lead on hiring and talent development, building a strong and diverse engineering team over time Engineering Quality & Delivery • Set and uphold high standards of engineering quality - covering testing practice, code quality, security, and operational reliability • Drive a culture of continuous improvement: retrospectives, blameless post-mortems, and learning from incidents • Oversee the technical health of your domain's systems - including technical debt, architecture evolution, and scalability • Partner with QA Engineers to embed quality throughout the delivery process, not just at the end Strategy & Cross-Functional Collaboration • Contribute to the technology strategy for your domain, in partnership with your Group Product Manager and the Head of Technology & Architecture • Help shape team goals, OKRs, and roadmap priorities - bringing an engineering perspective to product and commercial decisions • Facilitate alignment across teams, surfacing dependencies and risks early • Partner with senior stakeholders in your domain to understand their goals and translate them into clear engineering outcomes • Contribute to wider Technology leadership - participating in strategy forums, cross-domain working groups, and helping shape how we operate as an engineering organisation Vendor & Commercial Management • Manage key technology vendor and agency relationships relevant to your domain • Oversee commercial arrangements and ensure delivery against contractual commitments, in partnership with Group Product Managers Engineering Community • Help build and sustain engineering communities of practice across Nando's - sharing knowledge, patterns, and approaches that raise the bar for everyone • Contribute to how we evolve our engineering operating model, ways of working, and team structures over time Skills and Experience We're looking for someone who has: • Proven experience leading and developing multiple engineering teams, including people who lead people (i.e. managing Technical Leads) • A track record of inspiring high-performing engineering teams - setting direction, raising standards, and creating a culture people want to be part of • A strong architectural background - able to own and evolve a domain's technical landscape, make principled decisions about system design, and maintain a coherent application catalogue • Experience setting the technical direction for a product or platform, including decisions about build vs buy, tooling choices, and long-term technology investment • A strong grasp of modern cloud platforms and architectures - comfortable challenging design decisions and understanding their implications for reliability, security, and cost • Experience working across a mix of languages, frameworks, and tools - curious about the right approach rather than wedded to a single stack • A track record of working directly with senior business stakeholders - able to translate complex technical topics clearly and build genuine trust with non-technical partners • Strong problem-solving skills with the communication ability to bring people with you - analytical and clear-headed, but also genuinely good with people • A good instinct for prioritisation - able to weigh technical quality, business impact, and team capacity when making tradeoffs • Practical understanding of how security, data management, and compliance considerations shape engineering decisions • Experience leading or contributing to quality engineering practice - including test strategy, CI/CD, and QA team collaboration Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
Business Support Executive Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in sales or operational support with a high attention to detail. The salary for this position is £30,000 - £31,000 Benefits & Package for a Business Support Executive: Salary: £30,000 - £31,000 per annum Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Manchester 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Supporting a wide range of customers, delivering an exceptional customer experience Maintaining complete and up-to-date records of all current contracts and customer information Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases Serve as the primary liaison for vendor relationships on behalf of assigned customers Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries Key Skills and Experiences of an Business Support Executive: Experience working in sales or sales support required Experience with CRM system, sales operations and database management High attention to detail ensuring accuracy in data and processes Excellent customer-facing skills to deliver a professional and polite service Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience Hard-working, curious, eager to learn and embrace growth opportunities If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now. Red Recruitment (Agency).
May 13, 2026
Full time
Business Support Executive Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in sales or operational support with a high attention to detail. The salary for this position is £30,000 - £31,000 Benefits & Package for a Business Support Executive: Salary: £30,000 - £31,000 per annum Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Manchester 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Supporting a wide range of customers, delivering an exceptional customer experience Maintaining complete and up-to-date records of all current contracts and customer information Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases Serve as the primary liaison for vendor relationships on behalf of assigned customers Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries Key Skills and Experiences of an Business Support Executive: Experience working in sales or sales support required Experience with CRM system, sales operations and database management High attention to detail ensuring accuracy in data and processes Excellent customer-facing skills to deliver a professional and polite service Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience Hard-working, curious, eager to learn and embrace growth opportunities If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now. Red Recruitment (Agency).
Accounts Payable Manager A fast-growing, multi-jurisdictional professional services group is seeking to recruit an experienced Accounts Payable Manager on a fixed term contract basis to join their team in Southampton . Role Purpose Responsible for the end-to-end management, control, and efficiency of the firm s international Accounts Payable function. This hands-on leadership role requires a detail-oriented, commercially minded leader with expertise in multi-currency invoice processing, international tax compliance, and finance operations across multiple jurisdictions. Reports to: Group Finance Director Principal Duties Lead and develop a multi-office AP and finance function, standardising processes across the UK, Channel Islands, Caribbean, and Asia. Own the full AP lifecycle, including vendor onboarding, invoice processing, approvals, payment runs, disbursements, and supplier management. Ensure compliance with statutory, regulatory, and tax requirements across all jurisdictions. Maintain robust internal controls, safeguard assets, and mitigate fraud risk. Oversee day-to-day finance operations for Caribbean and Asia offices, including AR/AP, banking, payroll inputs, journals, and general ledger maintenance. Provide finance business partnering and insight to Office Heads, Partners, and local leadership teams. Drive process improvements, automation initiatives, and enhanced data quality. Act as a trusted finance partner to senior stakeholders across Finance, IT, and Operations. Produce, analyse, and report KPIs, aged creditors, payment performance, supplier concentration, and AP efficiency metrics. Experience & Skills 6+ years of Accounts Payable experience in a professional services, legal, or multi-entity environment, with at least 4 years in a management/supervisory role. Hands-on experience with finance systems, automation tools, and process improvement initiatives. Proven ability to lead multi-jurisdictional finance operations and manage cross-border payments. Strong people leadership and team development experience. Excellent understanding of financial controls, audit requirements, and segregation of duties. Personal Characteristics Credible, confident, and calm under pressure. Process-driven with a strong control mindset and exceptional attention to detail. Pragmatic, solutions-focused, with strong analytical skills. Skilled at influencing senior stakeholders without direct authority. Strong leadership capability with the ability to delegate effectively and develop high-performing teams. If you're interested then please apply below or email (url removed) This is a great opportunity to join a well-established, team focused organisation. Please apply for immediate consideration. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
May 13, 2026
Contractor
Accounts Payable Manager A fast-growing, multi-jurisdictional professional services group is seeking to recruit an experienced Accounts Payable Manager on a fixed term contract basis to join their team in Southampton . Role Purpose Responsible for the end-to-end management, control, and efficiency of the firm s international Accounts Payable function. This hands-on leadership role requires a detail-oriented, commercially minded leader with expertise in multi-currency invoice processing, international tax compliance, and finance operations across multiple jurisdictions. Reports to: Group Finance Director Principal Duties Lead and develop a multi-office AP and finance function, standardising processes across the UK, Channel Islands, Caribbean, and Asia. Own the full AP lifecycle, including vendor onboarding, invoice processing, approvals, payment runs, disbursements, and supplier management. Ensure compliance with statutory, regulatory, and tax requirements across all jurisdictions. Maintain robust internal controls, safeguard assets, and mitigate fraud risk. Oversee day-to-day finance operations for Caribbean and Asia offices, including AR/AP, banking, payroll inputs, journals, and general ledger maintenance. Provide finance business partnering and insight to Office Heads, Partners, and local leadership teams. Drive process improvements, automation initiatives, and enhanced data quality. Act as a trusted finance partner to senior stakeholders across Finance, IT, and Operations. Produce, analyse, and report KPIs, aged creditors, payment performance, supplier concentration, and AP efficiency metrics. Experience & Skills 6+ years of Accounts Payable experience in a professional services, legal, or multi-entity environment, with at least 4 years in a management/supervisory role. Hands-on experience with finance systems, automation tools, and process improvement initiatives. Proven ability to lead multi-jurisdictional finance operations and manage cross-border payments. Strong people leadership and team development experience. Excellent understanding of financial controls, audit requirements, and segregation of duties. Personal Characteristics Credible, confident, and calm under pressure. Process-driven with a strong control mindset and exceptional attention to detail. Pragmatic, solutions-focused, with strong analytical skills. Skilled at influencing senior stakeholders without direct authority. Strong leadership capability with the ability to delegate effectively and develop high-performing teams. If you're interested then please apply below or email (url removed) This is a great opportunity to join a well-established, team focused organisation. Please apply for immediate consideration. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Site Technical Architect - MUST HAVE SC CLEARANCE - Barrow in Furness, Cumbria - 2 months+/RATE: 595 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Site Technical Architect. Please find some details below: CONTRACTOR MUST HOLD SC CLEARANCE + BE SOLE UK NATIONAL (Only UK nationality) MUST BE PAYE THROUGH UMBRELLA Role Description: The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Special Requirements Be a sole UK National. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
May 13, 2026
Contractor
Site Technical Architect - MUST HAVE SC CLEARANCE - Barrow in Furness, Cumbria - 2 months+/RATE: 595 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Site Technical Architect. Please find some details below: CONTRACTOR MUST HOLD SC CLEARANCE + BE SOLE UK NATIONAL (Only UK nationality) MUST BE PAYE THROUGH UMBRELLA Role Description: The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments + ACI and ISE skills. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. SC clearance mandatory. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation. Special Requirements Be a sole UK National. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Exeter, on a permanent basis . Role: Field Services Engineer Salary: £24,600 per annum for the initial 6 months, increasing to £27,700 per annum thereafter, plus car allowance, fuel card, and additional benefits available from day one. Location : Based in Exeter. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 13, 2026
Full time
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Exeter, on a permanent basis . Role: Field Services Engineer Salary: £24,600 per annum for the initial 6 months, increasing to £27,700 per annum thereafter, plus car allowance, fuel card, and additional benefits available from day one. Location : Based in Exeter. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
