WORKSHOP ADMINISTRATOR Location of the Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor: near Bawtry Doncaster Salary of the Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor: 28,000.00 - 32,000.00 pa Depending on Experience - This is Negotiable Hours of work : Monday to Friday 08:00am - 17:00pm and 1 in 5 Saturday Mornings 7am - 11am My client is looking for a versatile, creative and ambitious Administrator for their site near Bawtry Doncaster. The ideal candidate will have service advisor / administrator experience, someone who has dealt with all workshop admin, transport admin or fleet administration. My client is ideally looking for someone to start ASAP. Task of the Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor: Input and create work orders on system Greeting customers Input labour hours and description of work Raising job cards Processing job cards Taking Service and MOT Bookings Complete work orders and close jobs Handling of incoming telephone calls General depot administration Planning of service inspections and MOT's Workshop filing Invoicing The ideal Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor will have previous experience working in a dealership or fleet / workshop / transport, HGV industry, dealing with vehicle advising and booking vehicles in for repair and maintenance. Please send your CV to Danica Baker at Sprint Recruitment
May 05, 2026
Full time
WORKSHOP ADMINISTRATOR Location of the Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor: near Bawtry Doncaster Salary of the Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor: 28,000.00 - 32,000.00 pa Depending on Experience - This is Negotiable Hours of work : Monday to Friday 08:00am - 17:00pm and 1 in 5 Saturday Mornings 7am - 11am My client is looking for a versatile, creative and ambitious Administrator for their site near Bawtry Doncaster. The ideal candidate will have service advisor / administrator experience, someone who has dealt with all workshop admin, transport admin or fleet administration. My client is ideally looking for someone to start ASAP. Task of the Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor: Input and create work orders on system Greeting customers Input labour hours and description of work Raising job cards Processing job cards Taking Service and MOT Bookings Complete work orders and close jobs Handling of incoming telephone calls General depot administration Planning of service inspections and MOT's Workshop filing Invoicing The ideal Workshop Administrator / Aftersales Administrator / Fleet Administrator / Service Administrator / Automotive Administrator / Service Advisor will have previous experience working in a dealership or fleet / workshop / transport, HGV industry, dealing with vehicle advising and booking vehicles in for repair and maintenance. Please send your CV to Danica Baker at Sprint Recruitment
Logic360 Role: Workshop Controller Location: Gatwick Airport Employment Type: Permanent Working Shift Patterns: Monday to Friday Working Hours: 08.00am to 17.00pm (45.5 hour week) with weekend overtime available Salary: Competitive Salary on offer About Us: Logic 360 Ltd is a leading Talent partner to high profile Clients in the Automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates. Our team is composed of skilled professionals who thrive in a dynamic and supportive environment, helping you along your professional journey. Client Information: Our client is a newly established but rapidly growing automotive service business, backed by the strength and resources of a leading UK Group. With over a year of successful trading under the Group, they have now launched as a standalone company with ambitious plans to expand nationwide. Already securing contracts with highly reputable dealerships, they have built strong technical teams and a reputation for delivering high-quality, efficient, and customer-focused vehicle services. This is an exciting time to join them at the beginning of their growth journey. You will be part of a forward-thinking company where your skills and expertise will be recognised, with opportunities to progress as the business continues to expand. Supported by the power of the wider Group, they offer stability, career development, and the chance to play a key role in shaping the future of a brand on the rise. Job Description: We are looking for an experienced Workshop Controller to join our client s professional and growing team. To manage and develop the Workshop, provide technical support to staff and customers. Ensure that maximum utilisation and quality is achieved from the workshop and customer satisfaction is achieved and ensure that repairs and services to vehicles are carried out efficiently and to the highest possible standard. Key Responsibilities: Interpret job cards and ensure all repairs meet manufacturer and quality standards Plan workshop capacity and allocate work effectively Supervise technicians to ensure quality, efficiency, and correct skill allocation Conduct quality checks and report repeat repairs Monitor progress, flag delays early, and keep stakeholders informed Ensure all work, tests, and additional faults are accurately recorded Identify and report team training needs; attend required training Manage tools, equipment, and calibration in line with procedures Coordinate parts requirements and communicate delays Support additional duties as required, including customer liaison and admin cover Achieve company targets and maintain health & safety compliance Qualification and Experience: Hands-on technical experience Strong leadership skills Previous experience in a similar supervisory automotive role, such as a Senior Technician or Service Advisor Full UK / EU driving licence. Skills Requirements: Excellent attention to detail with a commitment to achieving a flawless finish. Ability to work independently and as part of a team. Strong time management skills and the ability to meet deadlines. Good communication skills and a professional approach. Awareness of health and safety procedures. Flexibility to adapt to changing workloads in a fast-paced environment. How to Apply: If you would like to be considered for this opportunity, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment done differently. Equal Opportunity Employer: Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to receiving your application and learning more about how you can contribute to our team. Thank you for considering Logic 360 Ltd as your next career destination! Please note that Logic 360 is a Recruitment Agency and Employment Business recruiting on behalf of our client. INDAUT
May 05, 2026
Full time
Logic360 Role: Workshop Controller Location: Gatwick Airport Employment Type: Permanent Working Shift Patterns: Monday to Friday Working Hours: 08.00am to 17.00pm (45.5 hour week) with weekend overtime available Salary: Competitive Salary on offer About Us: Logic 360 Ltd is a leading Talent partner to high profile Clients in the Automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates. Our team is composed of skilled professionals who thrive in a dynamic and supportive environment, helping you along your professional journey. Client Information: Our client is a newly established but rapidly growing automotive service business, backed by the strength and resources of a leading UK Group. With over a year of successful trading under the Group, they have now launched as a standalone company with ambitious plans to expand nationwide. Already securing contracts with highly reputable dealerships, they have built strong technical teams and a reputation for delivering high-quality, efficient, and customer-focused vehicle services. This is an exciting time to join them at the beginning of their growth journey. You will be part of a forward-thinking company where your skills and expertise will be recognised, with opportunities to progress as the business continues to expand. Supported by the power of the wider Group, they offer stability, career development, and the chance to play a key role in shaping the future of a brand on the rise. Job Description: We are looking for an experienced Workshop Controller to join our client s professional and growing team. To manage and develop the Workshop, provide technical support to staff and customers. Ensure that maximum utilisation and quality is achieved from the workshop and customer satisfaction is achieved and ensure that repairs and services to vehicles are carried out efficiently and to the highest possible standard. Key Responsibilities: Interpret job cards and ensure all repairs meet manufacturer and quality standards Plan workshop capacity and allocate work effectively Supervise technicians to ensure quality, efficiency, and correct skill allocation Conduct quality checks and report repeat repairs Monitor progress, flag delays early, and keep stakeholders informed Ensure all work, tests, and additional faults are accurately recorded Identify and report team training needs; attend required training Manage tools, equipment, and calibration in line with procedures Coordinate parts requirements and communicate delays Support additional duties as required, including customer liaison and admin cover Achieve company targets and maintain health & safety compliance Qualification and Experience: Hands-on technical experience Strong leadership skills Previous experience in a similar supervisory automotive role, such as a Senior Technician or Service Advisor Full UK / EU driving licence. Skills Requirements: Excellent attention to detail with a commitment to achieving a flawless finish. Ability to work independently and as part of a team. Strong time management skills and the ability to meet deadlines. Good communication skills and a professional approach. Awareness of health and safety procedures. Flexibility to adapt to changing workloads in a fast-paced environment. How to Apply: If you would like to be considered for this opportunity, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment done differently. Equal Opportunity Employer: Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to receiving your application and learning more about how you can contribute to our team. Thank you for considering Logic 360 Ltd as your next career destination! Please note that Logic 360 is a Recruitment Agency and Employment Business recruiting on behalf of our client. INDAUT
Job Title: Client Experience Advisor Location: Coventry The Opportunity The UK Client Relationship Centre is a part of our Customer Experience function. Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. These services are delivered by our exceptional client experience team. As a Client Experience Advisor you will be a knowledgeable expert in our brands in order to achieve effective solutions and deliver the highest level of client experience. You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries. Key Accountabilities and Responsibilities Offering exceptional client support for all UK product owners, being a critical point of contact and resolution Responsible for building rapport with clients and / or retail teams, accurately understanding queries and delivering exceptional services aiming to provide a first point of resolution whenever possible Manage client and retailer inbound and outbound contact via all customer communication channels to include telephone, chat, social media and email Be a knowledgeable expert in the brand and products Identify and manage any complaints on the initial contact Adopt a Modern Luxury mindset approach in the way you offer robust solutions with the client at the heart of everything you do Identify opportunities for process improvement, both in the Client Relationship Centre, retailer network and wider business, taking action to continuously improve the operation for the benefit of the client and / or the retailer. Maintain effective relationships across the whole business and retail network driving client experience Drive data quality through effective management of client data in customer management systems and be a champion of data protection compliance Provide creative client and retailer solutions where the client is at the heart of all decision making Working across all business functions, UK national sales centre, retail network and third parties to drive client experience Financially empowered to take appropriate decisions in support of client satisfaction Act as a role model for business values, principles and behaviours and a true ambassador for delivering modern luxury service delivery Provide support to the retailer network to assist them in achieving truly modern luxury service delivery, driving client loyalty and retention. Achieve positive results that generates high customer satisfaction. Knowledge, Skills and Experience Essential We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences. Experience in delivery of exceptional client experiences is preferential and this can be from retail, hotelier, travel, entertainment or other relevant sectors, equally welcome client experience team members from other automotive brands An individual with a client first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, seamless and dependable An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs Strong decision making and problem solving skills. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style An effective team player, actively leads, develops and supports team members An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along Technologically savvy with an ability to navigate multiple client management technologies and previous experience desirable Strong communication skills, both written and verbal Strong stakeholder management skills Numerate with excellent attention to detail, with the ability to outline information in a straight forward manner Results orientated with a determination to make things happen A highly motivated, energetic and inspirational team player Ability to identify opportunities for improvements and implement change Excellent time management skills, able to work on multiple tasks and deliver results to agreed schedules Ability to make quick and competent decisions Experience of managing a high volume of queries Desirable Having worked in a role which has implemented a goodwill process to clients, having reviewed and communicated these decisions to clients. Personal Profile Individual must be client centric, putting the client at the heart of every action they do. The individual must be attentive to the finest of details and show great care and passion for the brand. Adept at multitasking and handling diverse customer needs in a dynamic environment. Fully proficient in verbal and written communication to support our clients across various platforms.
May 03, 2026
Contractor
Job Title: Client Experience Advisor Location: Coventry The Opportunity The UK Client Relationship Centre is a part of our Customer Experience function. Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. These services are delivered by our exceptional client experience team. As a Client Experience Advisor you will be a knowledgeable expert in our brands in order to achieve effective solutions and deliver the highest level of client experience. You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries. Key Accountabilities and Responsibilities Offering exceptional client support for all UK product owners, being a critical point of contact and resolution Responsible for building rapport with clients and / or retail teams, accurately understanding queries and delivering exceptional services aiming to provide a first point of resolution whenever possible Manage client and retailer inbound and outbound contact via all customer communication channels to include telephone, chat, social media and email Be a knowledgeable expert in the brand and products Identify and manage any complaints on the initial contact Adopt a Modern Luxury mindset approach in the way you offer robust solutions with the client at the heart of everything you do Identify opportunities for process improvement, both in the Client Relationship Centre, retailer network and wider business, taking action to continuously improve the operation for the benefit of the client and / or the retailer. Maintain effective relationships across the whole business and retail network driving client experience Drive data quality through effective management of client data in customer management systems and be a champion of data protection compliance Provide creative client and retailer solutions where the client is at the heart of all decision making Working across all business functions, UK national sales centre, retail network and third parties to drive client experience Financially empowered to take appropriate decisions in support of client satisfaction Act as a role model for business values, principles and behaviours and a true ambassador for delivering modern luxury service delivery Provide support to the retailer network to assist them in achieving truly modern luxury service delivery, driving client loyalty and retention. Achieve positive results that generates high customer satisfaction. Knowledge, Skills and Experience Essential We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences. Experience in delivery of exceptional client experiences is preferential and this can be from retail, hotelier, travel, entertainment or other relevant sectors, equally welcome client experience team members from other automotive brands An individual with a client first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, seamless and dependable An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs Strong decision making and problem solving skills. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style An effective team player, actively leads, develops and supports team members An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along Technologically savvy with an ability to navigate multiple client management technologies and previous experience desirable Strong communication skills, both written and verbal Strong stakeholder management skills Numerate with excellent attention to detail, with the ability to outline information in a straight forward manner Results orientated with a determination to make things happen A highly motivated, energetic and inspirational team player Ability to identify opportunities for improvements and implement change Excellent time management skills, able to work on multiple tasks and deliver results to agreed schedules Ability to make quick and competent decisions Experience of managing a high volume of queries Desirable Having worked in a role which has implemented a goodwill process to clients, having reviewed and communicated these decisions to clients. Personal Profile Individual must be client centric, putting the client at the heart of every action they do. The individual must be attentive to the finest of details and show great care and passion for the brand. Adept at multitasking and handling diverse customer needs in a dynamic environment. Fully proficient in verbal and written communication to support our clients across various platforms.
Medidata is part of Dassault Systèmes , the global leader in virtual twin technology, with deep knowledge and knowhow across highly regulated industries including life sciences, aerospace, automotive, advanced manufacturing, where precision demands safety and performance. When you work with Medidata, the same virtual twin science transforms your life sciences-modeling, predicting, and optimizing outcomes before they happen. Discover more at . About the Team As a Client Executive, you will be achieving sales, account growth, and client success objectives for one of our most strategic territories in MedTech - Germany. This role will drive enterprise sales of Dassault Systèmes' 3DEXPERIENCE platform and Medidata's clinical development solutions, enabling medical device manufacturers to accelerate innovation, ensure regulatory compliance, and optimize product lifecycle management. The ideal candidate brings deep knowledge of the German MedTech ecosystem, strong C-level relationships, and a proven track record in complex enterprise solution selling. You will identify and qualify platform growth opportunities, and efficiently leverage resources in order to bring opportunities to a successful conclusion. Responsibilities Development and execution of strategic account management plans for assigned MedTech accounts within Germany and other countries within EMEA Build trusted advisor relationships with C-level stakeholders (CEO, CTO, CIO, Head of R&D, Regulatory, Quality). Own and grow a portfolio of large, strategic MedTech accounts in Germany. Develop and execute multi-year account plans aligned with client digital transformation goals. Consistent attainment of all revenue and booking targets within assigned territory Position Dassault Systèmes' 3DEXPERIENCE and Medidata's clinical solutions as strategic platforms across R&D, regulatory, quality, manufacturing, and clinical functions. Identify new logo opportunities within Germany's medical device and digital health landscape. Drive full sales lifecycle: prospecting, qualification, value articulation, negotiation, and closing. Lead complex enterprise deals involving PLM, simulation, digital twin, clinical trial management, and regulatory solutions. Representing Medidata in a manner consistent with company business principles and ethics. Coordination of resources within sales and other departments in order to achieve objectives. Qualifications Bachelor's degree required ideally in Engineering or Life Sciences, or equivalent experience Proven, successful and relevant experience in the MedTech Consulting and/or Software domain in the German market Demonstrated success selling complex, multi-million-euro enterprise software or IT services deals Strong knowledge of life sciences industry, including R&D, Clinical, Quality, Manufacturing, Supply Chain, PLM and IT functions Demonstrated consistent track record of being a trusted advisor within large, mid-size and small accounts Ability to leverage a consultative approach to drive positive outcomes for clients Fluent German is an advantage but not essential Ability to gain executive credibility, understand organizational political dynamics and competitive awareness Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year. Inclusion statement As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future. MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. Want to learn more? Visit the other sections of our website to find out more. Get to know about your recruitment journey. Be part of the future of our workforce - check out internship and job opportunities.
May 03, 2026
Full time
Medidata is part of Dassault Systèmes , the global leader in virtual twin technology, with deep knowledge and knowhow across highly regulated industries including life sciences, aerospace, automotive, advanced manufacturing, where precision demands safety and performance. When you work with Medidata, the same virtual twin science transforms your life sciences-modeling, predicting, and optimizing outcomes before they happen. Discover more at . About the Team As a Client Executive, you will be achieving sales, account growth, and client success objectives for one of our most strategic territories in MedTech - Germany. This role will drive enterprise sales of Dassault Systèmes' 3DEXPERIENCE platform and Medidata's clinical development solutions, enabling medical device manufacturers to accelerate innovation, ensure regulatory compliance, and optimize product lifecycle management. The ideal candidate brings deep knowledge of the German MedTech ecosystem, strong C-level relationships, and a proven track record in complex enterprise solution selling. You will identify and qualify platform growth opportunities, and efficiently leverage resources in order to bring opportunities to a successful conclusion. Responsibilities Development and execution of strategic account management plans for assigned MedTech accounts within Germany and other countries within EMEA Build trusted advisor relationships with C-level stakeholders (CEO, CTO, CIO, Head of R&D, Regulatory, Quality). Own and grow a portfolio of large, strategic MedTech accounts in Germany. Develop and execute multi-year account plans aligned with client digital transformation goals. Consistent attainment of all revenue and booking targets within assigned territory Position Dassault Systèmes' 3DEXPERIENCE and Medidata's clinical solutions as strategic platforms across R&D, regulatory, quality, manufacturing, and clinical functions. Identify new logo opportunities within Germany's medical device and digital health landscape. Drive full sales lifecycle: prospecting, qualification, value articulation, negotiation, and closing. Lead complex enterprise deals involving PLM, simulation, digital twin, clinical trial management, and regulatory solutions. Representing Medidata in a manner consistent with company business principles and ethics. Coordination of resources within sales and other departments in order to achieve objectives. Qualifications Bachelor's degree required ideally in Engineering or Life Sciences, or equivalent experience Proven, successful and relevant experience in the MedTech Consulting and/or Software domain in the German market Demonstrated success selling complex, multi-million-euro enterprise software or IT services deals Strong knowledge of life sciences industry, including R&D, Clinical, Quality, Manufacturing, Supply Chain, PLM and IT functions Demonstrated consistent track record of being a trusted advisor within large, mid-size and small accounts Ability to leverage a consultative approach to drive positive outcomes for clients Fluent German is an advantage but not essential Ability to gain executive credibility, understand organizational political dynamics and competitive awareness Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year. Inclusion statement As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future. MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. Want to learn more? Visit the other sections of our website to find out more. Get to know about your recruitment journey. Be part of the future of our workforce - check out internship and job opportunities.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our growing Industrial Products, Technology & Services team, you will play a key role in Project Delivery, Business Development, Thought Leadership and Practice Development, working with a dedicated team of sector-focused professionals. Examples of our recent work include Strategy & CDD projects in renewable energy, health & safety in the built environment, upgrading the UK's residential building stock and automotive design. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will join our Industrial Products, Technology & Services team as a Manager, playing a key role across Project Delivery, Business Development, Thought Leadership, and Practice Development within the Strategy & Commercial Due Diligence (CDD) practice. You will work across a broad range of sectors and segments, review the deals market for potential targets and sub-sectors of interest and work closely with the senior team and the lead Partner. You'll be someone with: Demonstrable experience in running Commercial Due Diligence projects / streams in numerous deals, as well as growth strategy projects (preferably in a similar firm / environment) B2B / industrials / manufacturing Sector experience - in particular deals and growth strategy experience Experience in delivering and managing teams to deliver superior results, ability to find innovative solutions to complex issues Ability to develop and inspire junior team Knowledge / credential development and contribute more widely to running the team and to BDO Awareness / working knowledge of quality, ethics and independence At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our growing Industrial Products, Technology & Services team, you will play a key role in Project Delivery, Business Development, Thought Leadership and Practice Development, working with a dedicated team of sector-focused professionals. Examples of our recent work include Strategy & CDD projects in renewable energy, health & safety in the built environment, upgrading the UK's residential building stock and automotive design. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You will join our Industrial Products, Technology & Services team as a Manager, playing a key role across Project Delivery, Business Development, Thought Leadership, and Practice Development within the Strategy & Commercial Due Diligence (CDD) practice. You will work across a broad range of sectors and segments, review the deals market for potential targets and sub-sectors of interest and work closely with the senior team and the lead Partner. You'll be someone with: Demonstrable experience in running Commercial Due Diligence projects / streams in numerous deals, as well as growth strategy projects (preferably in a similar firm / environment) B2B / industrials / manufacturing Sector experience - in particular deals and growth strategy experience Experience in delivering and managing teams to deliver superior results, ability to find innovative solutions to complex issues Ability to develop and inspire junior team Knowledge / credential development and contribute more widely to running the team and to BDO Awareness / working knowledge of quality, ethics and independence At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Customer Service Advisor / Fleet Advisor Bolton, 4 on and 4 off, (12 midday to 12 midnight £30-31.5k, own transport required to get to site Are you a proactive problem-solver with a passion for the automotive industry? Do you thrive in a fast-paced environment where customer satisfaction is the top priority? We are looking for an experienced Customer Service Advisor / Fleet / Service Advisor to join a growing team in Bolton. Acting as the vital link between customers, suppliers, and internal teams, you will play a key role in keeping our customers on the move and maintaining our reputation for excellence. The Role As a Customer Service Advisor / Fleet Service Advisor, you aren't just answering phones you are managing logistics, making decisions, and ensuring that the customers are kept in the loop and enquiries are handled from start to finish. What You'll Be Doing: Frontline Excellence: Handling inbound calls and delivering world-class service to meet customer requirements. Incident Management: Coordinating the movement of broken-down vehicles and organising replacement "spares" to minimise downtime. Supplier Coordination: Building strong relationships with suppliers to ensure repairs are completed on time and within cost parameters. Expert Decision Making: Making fast, accurate calls on vehicle placement and warranty issues. Record Keeping: Maintaining meticulous notes on our systems (IFS/Kerridge/R2C)/1link to ensure customers are kept informed at every stage of their repair journey. What We're Looking For: Experience: You have a background in customer service, ideally within a service centre or the automotive industry. Technical Savvy: You are comfortable with technology; experience with Kerridge or R2C is a major plus. Knowledge of vehicle parts is also an advantage. Communication: You can communicate clearly and professionally, whether over the phone or in writing. Drive: You are highly self-motivated, detail-oriented, and confident enough to make independent decisions under pressure You will be working on 4 x 12 hour shifts over an 8 day period, which will include weekends, 12 midday to 12 midnight. Qualifications: GCSE level or equivalent (Essential). Customer Service qualification (Desirable). Why Join Us? This is a fantastic opportunity to build a career in a dynamic business unit where your work has a direct impact on our success. We value work ethic, flexibility, and a proactive "can-do" attitude
May 02, 2026
Full time
Customer Service Advisor / Fleet Advisor Bolton, 4 on and 4 off, (12 midday to 12 midnight £30-31.5k, own transport required to get to site Are you a proactive problem-solver with a passion for the automotive industry? Do you thrive in a fast-paced environment where customer satisfaction is the top priority? We are looking for an experienced Customer Service Advisor / Fleet / Service Advisor to join a growing team in Bolton. Acting as the vital link between customers, suppliers, and internal teams, you will play a key role in keeping our customers on the move and maintaining our reputation for excellence. The Role As a Customer Service Advisor / Fleet Service Advisor, you aren't just answering phones you are managing logistics, making decisions, and ensuring that the customers are kept in the loop and enquiries are handled from start to finish. What You'll Be Doing: Frontline Excellence: Handling inbound calls and delivering world-class service to meet customer requirements. Incident Management: Coordinating the movement of broken-down vehicles and organising replacement "spares" to minimise downtime. Supplier Coordination: Building strong relationships with suppliers to ensure repairs are completed on time and within cost parameters. Expert Decision Making: Making fast, accurate calls on vehicle placement and warranty issues. Record Keeping: Maintaining meticulous notes on our systems (IFS/Kerridge/R2C)/1link to ensure customers are kept informed at every stage of their repair journey. What We're Looking For: Experience: You have a background in customer service, ideally within a service centre or the automotive industry. Technical Savvy: You are comfortable with technology; experience with Kerridge or R2C is a major plus. Knowledge of vehicle parts is also an advantage. Communication: You can communicate clearly and professionally, whether over the phone or in writing. Drive: You are highly self-motivated, detail-oriented, and confident enough to make independent decisions under pressure You will be working on 4 x 12 hour shifts over an 8 day period, which will include weekends, 12 midday to 12 midnight. Qualifications: GCSE level or equivalent (Essential). Customer Service qualification (Desirable). Why Join Us? This is a fantastic opportunity to build a career in a dynamic business unit where your work has a direct impact on our success. We value work ethic, flexibility, and a proactive "can-do" attitude
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Benefits Medical and Dental 401K Plan with Matching Paid Personal Days Paid Vacation 6 Paid Holidays Longevity Bonuses Birthday off Paid Referral Bonus Program Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Discounts on products and services Responsibilities Answer the phones, schedule customer service appointments Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Valid DL Willing to submit to a pre-employment drug screen (THC not tested for pre-employment) Jay Hatfield Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
May 02, 2026
Full time
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Benefits Medical and Dental 401K Plan with Matching Paid Personal Days Paid Vacation 6 Paid Holidays Longevity Bonuses Birthday off Paid Referral Bonus Program Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Discounts on products and services Responsibilities Answer the phones, schedule customer service appointments Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Valid DL Willing to submit to a pre-employment drug screen (THC not tested for pre-employment) Jay Hatfield Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
We are seeking a motivated and professionalService Advisorto join our team in Newton Abbot. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service within an automotive environment. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business click apply for full job details
May 02, 2026
Full time
We are seeking a motivated and professionalService Advisorto join our team in Newton Abbot. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service within an automotive environment. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business click apply for full job details
At Great Yellow we're looking for a Project Manager to join our team. Great Yellow makes landscape regeneration investable and scalable. We envision a future where regenerative land-use is the norm, delivering measurable environmental recovery, resilient food systems, and long-term economic value. Great Yellow exists create a clear, practical pathway to making this future a reality. Today, the way we use and manage land is pushing natural and economic systems to a breaking point. Fragile food supply chains, degraded ecosystems, rising climate risk and failing infrastructure are driving real and growing costs for communities and the economy. By rethinking how we work with land and value nature, we can create landscapes that provide clean water, abundant nature, stable production, and long term security. Great Yellow works to drive this transformation, moving beyond extractive models to unlock economic and ecological regeneration. We work with: Land Managers of ambitious nature recovery projects to plan and deliver ambitious, landscape-scale transformation Project Investors seeking opportunities to generate robust, risk-adjusted returns alongside verified environmental impact Buyers of ecosystem services seeking high-integrity, high-impact natural capital solutions to strengthen resilience and reduce nature-related risks And many other partners and specialists in the restoration journey Role Overview As Senior Project Manager with Water Expertise you will play a critical role in delivering Great Yellow's landscape-scale natural capital programmes with a particular focus on water outcomes (e.g., catchment resilience, water quality, water resources and hydrology, aquatic ecology and biodiversity nature-based solutions and related co-benefits). You will be responsible for day-to-day programme execution across one or more projects in our portfolio, ensuring milestones, governance, and outputs are delivered on time and to a high standard. Supported by the Head of Advisory, you will coordinate internal teams and external partners to maintain delivery momentum, manage risks and dependencies, and ensure our work translates into credible, measurable outcomes for clients and partners. Key Responsibilities 1. Programme Delivery & Execution (Water-focused) Lead day-to-day management of assigned programmes, owning delivery plans, milestones, and reporting. Translate water-focused project objectives into clear workplans, scopes, and success metrics (outputs, outcomes, KPIs). Coordinate internal teams (advisory, analysts, experts) and external contributors (consultants, land managers, delivery partners), ensuring smooth logistics and delivery cadence. Manage programme-level risk, dependencies, and decision points; elevate early with proposed mitigations. Maintain delivery discipline across key artefacts: plans, RAID logs, decision logs, action trackers, and client-ready updates. 2. Water & Catchment Domain Leadership (Applied, not academic) Bring a practical understanding of water systems and catchment management, ensuring programme plans reflect real-world constraints (permissions, land access, seasonality, monitoring requirements, delivery sequencing). Support project teams to structure credible approaches for water outcomes and associated evidence/MRV (what data is needed, when, by whom, and for what purpose). Help teams navigate the "translation gap" between technical water evidence, delivery actions, and investable / fundable propositions. Sense-check water-related assumptions in project narratives, plans, and outputs for realism and defensibility (flagging where specialist sign-off is required). 3. Stakeholder Management & Governance Build and maintain strong working relationships with clients, partners, and delivery stakeholders, providing clear updates and ensuring shared accountability. Plan and run effective project governance rhythms: steering meetings, working groups, and delivery check-ins (agenda, pre-reads, actions, decisions). Anticipate stakeholder friction points (scope creep, competing priorities, unclear accountability) and resolve them through structured communication and clear delivery controls. 4. Scalable Programme Processes Support the Advisory leadership in developing and refining scalable programme management frameworks that improve consistency across the portfolio. Implement best practices in project controls (planning, reporting, change control, risk management) aligned with Great Yellow's strategy and ways of working. Improve how delivery teams capture lessons learned and convert them into reusable templates and playbooks. 5. Cross-functional Collaboration Work closely with the Expertise and Product teams to implement tools and workflows that improve programme efficiency and evidence quality. Collaborate with Growth / commercial colleagues to ensure new programmes are onboarded with clear scopes, governance, and delivery readiness. Support knowledge-sharing across the team so water-related learning compounds across projects. About you 3-5 years' experience in project management / programme delivery, ideally within water, environment, infrastructure, catchment management, nature-based solutions, or closely related sectors. Demonstrated experience coordinating multi-stakeholder projects and delivering to timeline and scope (with strong project controls). Working knowledge of water and catchment systems and the delivery realities of water-related environmental interventions (or closely adjacent experience you can translate quickly). Strong stakeholder management skills: confident working with senior client contacts and technical partners; able to create clarity and momentum. Highly organised with strong written communication (clear plans, crisp updates, high-quality meeting outputs). Analytical mindset: comfortable tracking KPIs, interrogating data quality, and using evidence to drive decisions (without needing to be a modeller). Proficiency in project management tools and comfort operating in fast-moving, ambiguous environments. Motivation to work on nature restoration and natural capital solutions with measurable outcomes. Advantageous (not required) Familiarity with water sector policy/regulatory context, catchment partnerships, or water company investment planning cycles. Strong understanding of agriculture and land management operations and overlap with achieving water objectives Experience working with GIS outputs, environmental datasets, or monitoring frameworks (interpreting and translating into delivery plans). Why Join Great Yellow? Be part of an innovative start-up building the commercial and delivery infrastructure for landscape regeneration Work on programmes that connect water resilience, biodiversity, and finance at landscape scale Join a collaborative team that values clarity, autonomy, and high-quality delivery Hybrid working: we value flexibility, and also getting together in the office to share ideas (and coffee) Apply for the job Do you want to join our team? Then we'd love to hear about you!
May 02, 2026
Full time
At Great Yellow we're looking for a Project Manager to join our team. Great Yellow makes landscape regeneration investable and scalable. We envision a future where regenerative land-use is the norm, delivering measurable environmental recovery, resilient food systems, and long-term economic value. Great Yellow exists create a clear, practical pathway to making this future a reality. Today, the way we use and manage land is pushing natural and economic systems to a breaking point. Fragile food supply chains, degraded ecosystems, rising climate risk and failing infrastructure are driving real and growing costs for communities and the economy. By rethinking how we work with land and value nature, we can create landscapes that provide clean water, abundant nature, stable production, and long term security. Great Yellow works to drive this transformation, moving beyond extractive models to unlock economic and ecological regeneration. We work with: Land Managers of ambitious nature recovery projects to plan and deliver ambitious, landscape-scale transformation Project Investors seeking opportunities to generate robust, risk-adjusted returns alongside verified environmental impact Buyers of ecosystem services seeking high-integrity, high-impact natural capital solutions to strengthen resilience and reduce nature-related risks And many other partners and specialists in the restoration journey Role Overview As Senior Project Manager with Water Expertise you will play a critical role in delivering Great Yellow's landscape-scale natural capital programmes with a particular focus on water outcomes (e.g., catchment resilience, water quality, water resources and hydrology, aquatic ecology and biodiversity nature-based solutions and related co-benefits). You will be responsible for day-to-day programme execution across one or more projects in our portfolio, ensuring milestones, governance, and outputs are delivered on time and to a high standard. Supported by the Head of Advisory, you will coordinate internal teams and external partners to maintain delivery momentum, manage risks and dependencies, and ensure our work translates into credible, measurable outcomes for clients and partners. Key Responsibilities 1. Programme Delivery & Execution (Water-focused) Lead day-to-day management of assigned programmes, owning delivery plans, milestones, and reporting. Translate water-focused project objectives into clear workplans, scopes, and success metrics (outputs, outcomes, KPIs). Coordinate internal teams (advisory, analysts, experts) and external contributors (consultants, land managers, delivery partners), ensuring smooth logistics and delivery cadence. Manage programme-level risk, dependencies, and decision points; elevate early with proposed mitigations. Maintain delivery discipline across key artefacts: plans, RAID logs, decision logs, action trackers, and client-ready updates. 2. Water & Catchment Domain Leadership (Applied, not academic) Bring a practical understanding of water systems and catchment management, ensuring programme plans reflect real-world constraints (permissions, land access, seasonality, monitoring requirements, delivery sequencing). Support project teams to structure credible approaches for water outcomes and associated evidence/MRV (what data is needed, when, by whom, and for what purpose). Help teams navigate the "translation gap" between technical water evidence, delivery actions, and investable / fundable propositions. Sense-check water-related assumptions in project narratives, plans, and outputs for realism and defensibility (flagging where specialist sign-off is required). 3. Stakeholder Management & Governance Build and maintain strong working relationships with clients, partners, and delivery stakeholders, providing clear updates and ensuring shared accountability. Plan and run effective project governance rhythms: steering meetings, working groups, and delivery check-ins (agenda, pre-reads, actions, decisions). Anticipate stakeholder friction points (scope creep, competing priorities, unclear accountability) and resolve them through structured communication and clear delivery controls. 4. Scalable Programme Processes Support the Advisory leadership in developing and refining scalable programme management frameworks that improve consistency across the portfolio. Implement best practices in project controls (planning, reporting, change control, risk management) aligned with Great Yellow's strategy and ways of working. Improve how delivery teams capture lessons learned and convert them into reusable templates and playbooks. 5. Cross-functional Collaboration Work closely with the Expertise and Product teams to implement tools and workflows that improve programme efficiency and evidence quality. Collaborate with Growth / commercial colleagues to ensure new programmes are onboarded with clear scopes, governance, and delivery readiness. Support knowledge-sharing across the team so water-related learning compounds across projects. About you 3-5 years' experience in project management / programme delivery, ideally within water, environment, infrastructure, catchment management, nature-based solutions, or closely related sectors. Demonstrated experience coordinating multi-stakeholder projects and delivering to timeline and scope (with strong project controls). Working knowledge of water and catchment systems and the delivery realities of water-related environmental interventions (or closely adjacent experience you can translate quickly). Strong stakeholder management skills: confident working with senior client contacts and technical partners; able to create clarity and momentum. Highly organised with strong written communication (clear plans, crisp updates, high-quality meeting outputs). Analytical mindset: comfortable tracking KPIs, interrogating data quality, and using evidence to drive decisions (without needing to be a modeller). Proficiency in project management tools and comfort operating in fast-moving, ambiguous environments. Motivation to work on nature restoration and natural capital solutions with measurable outcomes. Advantageous (not required) Familiarity with water sector policy/regulatory context, catchment partnerships, or water company investment planning cycles. Strong understanding of agriculture and land management operations and overlap with achieving water objectives Experience working with GIS outputs, environmental datasets, or monitoring frameworks (interpreting and translating into delivery plans). Why Join Great Yellow? Be part of an innovative start-up building the commercial and delivery infrastructure for landscape regeneration Work on programmes that connect water resilience, biodiversity, and finance at landscape scale Join a collaborative team that values clarity, autonomy, and high-quality delivery Hybrid working: we value flexibility, and also getting together in the office to share ideas (and coffee) Apply for the job Do you want to join our team? Then we'd love to hear about you!
Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you'll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contact for customers, suppliers and the management team during contact centre operating hours Making accurate frontline decisions around vehicle placement, breakdowns, replacement vehicles and cost control Chasing suppliers to ensure jobs are completed on time and VOR remains within KPI Keeping customers updated on the status of repairs and responding to queries in a timely, professional way Generating and distributing daily reports Supporting the Fleet Operations Manager with training new starters and updating the team on procedure or system changes Ensuring warranty items are issued to the correct suppliers within agreed timescales Maintaining accurate system notes and call records Assisting with rota cover and making sure the contact centre has the right level of support at all times Helping to deal with complaints, difficult situations and service issues Identifying simpler, better and more cost-effective ways of working Taking part in management meetings to improve processes and service delivery What we're looking for: Previous experience in a customer-focused service environment Experience within fleet, automotive, vehicle repair, breakdown, logistics or a similar fast-paced service setting would be ideal Previous supervisory or team leadership experience would be helpful, but this is not essential Good IT skills, with Kerridge or R2C experience being an advantage The confidence to make decisions in the absence of the Fleet Operations Manager Strong communication skills, both written and verbal Good attention to detail and the ability to keep accurate records A calm, professional approach when dealing with customers, suppliers and internal teams The ability to manage priorities, support a team and keep service levels on track Knowledge of vehicle parts would be beneficial This Fleet Contact Centre Manager role would suit someone who enjoys being at the centre of a busy service operation, where no two days are quite the same. You'll need to be organised, confident and customer-focused, with the ability to keep people, processes and suppliers moving in the right direction. If you are ready to step into a Fleet Contact Centre Manager position where you can lead from the front, improve service delivery and help build a high-performing team, we would love to hear from you.
May 02, 2026
Full time
Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you'll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contact for customers, suppliers and the management team during contact centre operating hours Making accurate frontline decisions around vehicle placement, breakdowns, replacement vehicles and cost control Chasing suppliers to ensure jobs are completed on time and VOR remains within KPI Keeping customers updated on the status of repairs and responding to queries in a timely, professional way Generating and distributing daily reports Supporting the Fleet Operations Manager with training new starters and updating the team on procedure or system changes Ensuring warranty items are issued to the correct suppliers within agreed timescales Maintaining accurate system notes and call records Assisting with rota cover and making sure the contact centre has the right level of support at all times Helping to deal with complaints, difficult situations and service issues Identifying simpler, better and more cost-effective ways of working Taking part in management meetings to improve processes and service delivery What we're looking for: Previous experience in a customer-focused service environment Experience within fleet, automotive, vehicle repair, breakdown, logistics or a similar fast-paced service setting would be ideal Previous supervisory or team leadership experience would be helpful, but this is not essential Good IT skills, with Kerridge or R2C experience being an advantage The confidence to make decisions in the absence of the Fleet Operations Manager Strong communication skills, both written and verbal Good attention to detail and the ability to keep accurate records A calm, professional approach when dealing with customers, suppliers and internal teams The ability to manage priorities, support a team and keep service levels on track Knowledge of vehicle parts would be beneficial This Fleet Contact Centre Manager role would suit someone who enjoys being at the centre of a busy service operation, where no two days are quite the same. You'll need to be organised, confident and customer-focused, with the ability to keep people, processes and suppliers moving in the right direction. If you are ready to step into a Fleet Contact Centre Manager position where you can lead from the front, improve service delivery and help build a high-performing team, we would love to hear from you.
Job Title: Support Ticket & Case Escalation Consultant Location: Hybrid, Farnborough (3 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday Application Deadline : 22nd May 2026 At rpc UK, we partner with leading automotive and retail organisations to drive performance across their networks. We are looking for an insight-driven professional to support ticket management, escalation handling, and continuous improvement initiatives for our client operations. You will play a key role in enabling our clients to reduce support demand, resolve issues faster, and build more resilient support processes across their network. This role combines operational excellence with advisory capability leveraging data, retail insight, and stakeholder collaboration to enhance service performance, resolve systemic issues, and reduce support demand across the network. Key Responsibilities: Oversee and optimise the management of support tickets within UK local queues, with a focus on Business and Financial Services within a retail network. Ensure full visibility and ownership of ticket pipelines, including cross-functional dependencies, to drive timely and effective resolution. Apply a structured, performance-driven approach to prioritisation and workload management, aligned to client SLAs and business objectives. Own the end-to-end escalation process, ensuring high-priority issues impacting retailer performance are resolved swiftly and effectively. Act as a key interface between retailers, central support teams, and client stakeholders-facilitating clear communication and alignment. Proactively identify escalation patterns and advise on preventative measures to minimise future disruption. Strengthen collaboration across the support ecosystem to improve responsiveness and accountability. Analyse support ticket data to uncover trends, recurring issues, and performance gaps across the retail network. Translate insights into clear, actionable recommendations that support both operational and strategic decision-making. Contribute to the development of guidance, training materials, and process enhancements to improve retailer capability and reduce ticket volumes. Support wider performance initiatives aligning with European targets and driving measurable impact in the UK market. About you: Key Skills & Experience: Experience in a consulting, advisory, or performance improvement role, ideally within automotive and customer support environments Strong understanding of support operations and the challenges faced by frontline teams Excellent stakeholder management skills, with the ability to influence both clients and internal teams Analytical mindset with the ability to convert data into meaningful business insights Structured problem-solving approach with a focus on delivering measurable outcomes Strong communication and presentation skills, with a client-centric mindset Benefits: Private Healthcare Medical Cash Plan Life Assurance Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Case Escalation Specialist, Support Ticket Assistant may also be considered for this role.
May 01, 2026
Full time
Job Title: Support Ticket & Case Escalation Consultant Location: Hybrid, Farnborough (3 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday Application Deadline : 22nd May 2026 At rpc UK, we partner with leading automotive and retail organisations to drive performance across their networks. We are looking for an insight-driven professional to support ticket management, escalation handling, and continuous improvement initiatives for our client operations. You will play a key role in enabling our clients to reduce support demand, resolve issues faster, and build more resilient support processes across their network. This role combines operational excellence with advisory capability leveraging data, retail insight, and stakeholder collaboration to enhance service performance, resolve systemic issues, and reduce support demand across the network. Key Responsibilities: Oversee and optimise the management of support tickets within UK local queues, with a focus on Business and Financial Services within a retail network. Ensure full visibility and ownership of ticket pipelines, including cross-functional dependencies, to drive timely and effective resolution. Apply a structured, performance-driven approach to prioritisation and workload management, aligned to client SLAs and business objectives. Own the end-to-end escalation process, ensuring high-priority issues impacting retailer performance are resolved swiftly and effectively. Act as a key interface between retailers, central support teams, and client stakeholders-facilitating clear communication and alignment. Proactively identify escalation patterns and advise on preventative measures to minimise future disruption. Strengthen collaboration across the support ecosystem to improve responsiveness and accountability. Analyse support ticket data to uncover trends, recurring issues, and performance gaps across the retail network. Translate insights into clear, actionable recommendations that support both operational and strategic decision-making. Contribute to the development of guidance, training materials, and process enhancements to improve retailer capability and reduce ticket volumes. Support wider performance initiatives aligning with European targets and driving measurable impact in the UK market. About you: Key Skills & Experience: Experience in a consulting, advisory, or performance improvement role, ideally within automotive and customer support environments Strong understanding of support operations and the challenges faced by frontline teams Excellent stakeholder management skills, with the ability to influence both clients and internal teams Analytical mindset with the ability to convert data into meaningful business insights Structured problem-solving approach with a focus on delivering measurable outcomes Strong communication and presentation skills, with a client-centric mindset Benefits: Private Healthcare Medical Cash Plan Life Assurance Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Case Escalation Specialist, Support Ticket Assistant may also be considered for this role.
Are you a highly experienced automotive Service Manager seeking a new career challenge within a prestigious supercar specialist? Our client, a reputable independent business in Rickmansworth, Hertfordshire, is actively looking to recruit a Service Manager to join their team. This is an exceptional opportunity for a driven professional to take ownership of a busy service department, delivering exemplary customer service whilst managing workshop operations within a high-end automotive environment. Benefits: Up to 40,000 basic salary plus performance-related bonus Monday to Friday, 40-hour working week with Saturday morning rota Opportunity to specialise within the supercar market 22 days holiday plus bank holidays Allocated parking facilities Joining a supercar specialist with an outstanding reputation Supportive management team and career development prospects Duties of the Service Manager entail: Greeting customers in a professional and welcoming manner Booking vehicle service appointments and advising customers on repairs and repair durations Obtaining authorisation for additional work and upselling where appropriate Managing workshop schedules to ensure deadlines and targets are met Handling invoicing and finance administration for ongoing work Responding to customer inquiries and ensuring complete customer satisfaction Overseeing daily workshop operations and service department activities Coordinating vehicle logistics, including delivery and collection locally and nationwide Participating in concours events, race preparations, and special vehicle activities Ensuring adherence to company policies, targets, and safety standards The ideal individual for the Service Manager position will possess: Proven experience in a Service Management or senior Service Advisor role within the automotive sector Strong leadership, team management, and organisational skills Excellent communication and customer liaison abilities Well-presented, proactive, and adaptable attitude Fully IT literate, with proficiency in Word and Excel Ability to prioritise effectively under pressure A full UK driving licence Automotive industry knowledge, including Gemini Evolution, is advantageous Workshop or automotive workshop experience is preferred If you are a motivated automotive professional eager to advance your career as a Service Manager, we invite you to apply for this exciting opportunity. Our dedicated team of automotive recruitment specialists are committed to connecting skilled individuals with their ideal roles within the motor trade. To explore this vacancy further or to discover more motor trade jobs in your area, please contact us today. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Rickmansworth and Hertfordshire, today to discover more about this fantastic Service manager opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
May 01, 2026
Full time
Are you a highly experienced automotive Service Manager seeking a new career challenge within a prestigious supercar specialist? Our client, a reputable independent business in Rickmansworth, Hertfordshire, is actively looking to recruit a Service Manager to join their team. This is an exceptional opportunity for a driven professional to take ownership of a busy service department, delivering exemplary customer service whilst managing workshop operations within a high-end automotive environment. Benefits: Up to 40,000 basic salary plus performance-related bonus Monday to Friday, 40-hour working week with Saturday morning rota Opportunity to specialise within the supercar market 22 days holiday plus bank holidays Allocated parking facilities Joining a supercar specialist with an outstanding reputation Supportive management team and career development prospects Duties of the Service Manager entail: Greeting customers in a professional and welcoming manner Booking vehicle service appointments and advising customers on repairs and repair durations Obtaining authorisation for additional work and upselling where appropriate Managing workshop schedules to ensure deadlines and targets are met Handling invoicing and finance administration for ongoing work Responding to customer inquiries and ensuring complete customer satisfaction Overseeing daily workshop operations and service department activities Coordinating vehicle logistics, including delivery and collection locally and nationwide Participating in concours events, race preparations, and special vehicle activities Ensuring adherence to company policies, targets, and safety standards The ideal individual for the Service Manager position will possess: Proven experience in a Service Management or senior Service Advisor role within the automotive sector Strong leadership, team management, and organisational skills Excellent communication and customer liaison abilities Well-presented, proactive, and adaptable attitude Fully IT literate, with proficiency in Word and Excel Ability to prioritise effectively under pressure A full UK driving licence Automotive industry knowledge, including Gemini Evolution, is advantageous Workshop or automotive workshop experience is preferred If you are a motivated automotive professional eager to advance your career as a Service Manager, we invite you to apply for this exciting opportunity. Our dedicated team of automotive recruitment specialists are committed to connecting skilled individuals with their ideal roles within the motor trade. To explore this vacancy further or to discover more motor trade jobs in your area, please contact us today. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Rickmansworth and Hertfordshire, today to discover more about this fantastic Service manager opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
A leading automotive retailer in Scarborough is seeking a Senior Service Advisor to join their Aftersales team. In this role, you will be the first point of contact for customers, manage service appointments, and upsell products to maximize earnings and customer satisfaction. The position offers a Monday to Friday work schedule with no weekends, a competitive salary of up to £31,500, and the potential to earn an OTE of £40,500. Additional perks include 24 days of vacation, healthcare benefits, and employee discounts.
May 01, 2026
Full time
A leading automotive retailer in Scarborough is seeking a Senior Service Advisor to join their Aftersales team. In this role, you will be the first point of contact for customers, manage service appointments, and upsell products to maximize earnings and customer satisfaction. The position offers a Monday to Friday work schedule with no weekends, a competitive salary of up to £31,500, and the potential to earn an OTE of £40,500. Additional perks include 24 days of vacation, healthcare benefits, and employee discounts.
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Automotive Dealership Service Advisor Join a busy automotive dealership as a Service Advisor delivering excellent customer service, managing vehicle service bookings, aftersales support and customer relationships using CRM systems and digital platforms. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Aftersales Advisor, Service Receptionist, Automotive Customer Advisor, Car Dealership Customer Service Advisor SALARY: £35,000 OTE (includes a Basic Salary of £28,300 per annum) + Generous Benefits (see below) LOCATION: Croydon, South London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an Automotive Dealership Service Advisor to join a professional and fast-paced aftersales team within a well-established automotive environment. As an Automotive Dealership Service Advisor you will act as the key link between customers and technicians, ensuring clear communication, accurate service updates and excellent customer satisfaction throughout the aftersales journey. Working as an Automotive Dealership Service Advisor, you will manage service bookings, vehicle repairs, customer enquiries and invoicing while promoting additional services and service plans to support customer retention. This is an exciting opportunity for someone with strong customer service skills, experience in an automotive or dealership setting and a passion for delivering a high-quality customer experience. DUTIES Your duties as the Automotive Dealership Service Advisor include: Customer Service Delivery: Provide a professional and friendly service to customers via phone, email and face-to-face interactions Service Bookings: Manage vehicle service and repair bookings, ensuring efficient scheduling and workflow Repair Estimates: Provide accurate pricing, timescales and explanations for vehicle maintenance and repair work Aftersales Support: Act as the main point of contact throughout the aftersales process, keeping customers informed Upselling Services: Promote additional work identified through vehicle health checks and sell service plans Customer Query Resolution: Handle customer concerns and queries promptly to maintain high satisfaction levels Invoice Processing: Prepare, explain and process invoices and payments accurately CRM & Systems Use: Maintain accurate records using CRM systems and dealership software Customer Retention: Encourage feedback and follow-up contact to build long-term customer relationships CANDIDATE REQUIREMENTS Previous experience in an automotive, dealership or service advisor / aftersales role Strong customer service and communication skills with a professional approach Experience using CRM systems, booking platforms or internal service systems Ability to work in a fast-paced environment and manage multiple priorities Good organisational skills and attention to detail Experience handling customer queries, concerns or complaints A proactive approach to upselling services and identifying customer needs Competent IT skills including Microsoft Office and digital systems BENEFITS Company car scheme with insurance, servicing and breakdown cover Discounts on vehicles, servicing, MOTs, parts and tyres Employer pension contribution of up to 7% 22 days annual leave rising to 26 days plus bank holidays Access to a discount portal with a wide range of deals Enhanced family-friendly leave policies Employee Assistance Programme and wellbeing support Occupational health support Personal accident insurance Training and development opportunities Shared incentive plan Health cash plan Paid sick leave after probation The company is proud to be an equal opportunity employer. They are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. The company is also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14625 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Croydon, South London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 01, 2026
Full time
Automotive Dealership Service Advisor Join a busy automotive dealership as a Service Advisor delivering excellent customer service, managing vehicle service bookings, aftersales support and customer relationships using CRM systems and digital platforms. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Aftersales Advisor, Service Receptionist, Automotive Customer Advisor, Car Dealership Customer Service Advisor SALARY: £35,000 OTE (includes a Basic Salary of £28,300 per annum) + Generous Benefits (see below) LOCATION: Croydon, South London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an Automotive Dealership Service Advisor to join a professional and fast-paced aftersales team within a well-established automotive environment. As an Automotive Dealership Service Advisor you will act as the key link between customers and technicians, ensuring clear communication, accurate service updates and excellent customer satisfaction throughout the aftersales journey. Working as an Automotive Dealership Service Advisor, you will manage service bookings, vehicle repairs, customer enquiries and invoicing while promoting additional services and service plans to support customer retention. This is an exciting opportunity for someone with strong customer service skills, experience in an automotive or dealership setting and a passion for delivering a high-quality customer experience. DUTIES Your duties as the Automotive Dealership Service Advisor include: Customer Service Delivery: Provide a professional and friendly service to customers via phone, email and face-to-face interactions Service Bookings: Manage vehicle service and repair bookings, ensuring efficient scheduling and workflow Repair Estimates: Provide accurate pricing, timescales and explanations for vehicle maintenance and repair work Aftersales Support: Act as the main point of contact throughout the aftersales process, keeping customers informed Upselling Services: Promote additional work identified through vehicle health checks and sell service plans Customer Query Resolution: Handle customer concerns and queries promptly to maintain high satisfaction levels Invoice Processing: Prepare, explain and process invoices and payments accurately CRM & Systems Use: Maintain accurate records using CRM systems and dealership software Customer Retention: Encourage feedback and follow-up contact to build long-term customer relationships CANDIDATE REQUIREMENTS Previous experience in an automotive, dealership or service advisor / aftersales role Strong customer service and communication skills with a professional approach Experience using CRM systems, booking platforms or internal service systems Ability to work in a fast-paced environment and manage multiple priorities Good organisational skills and attention to detail Experience handling customer queries, concerns or complaints A proactive approach to upselling services and identifying customer needs Competent IT skills including Microsoft Office and digital systems BENEFITS Company car scheme with insurance, servicing and breakdown cover Discounts on vehicles, servicing, MOTs, parts and tyres Employer pension contribution of up to 7% 22 days annual leave rising to 26 days plus bank holidays Access to a discount portal with a wide range of deals Enhanced family-friendly leave policies Employee Assistance Programme and wellbeing support Occupational health support Personal accident insurance Training and development opportunities Shared incentive plan Health cash plan Paid sick leave after probation The company is proud to be an equal opportunity employer. They are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. The company is also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14625 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Croydon, South London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
HR Advisor & Compliance Administrator Location : Home based Milton Keynes based Salary : £17 £22 per hour, DOE Contract : Part time, Permanent Hours per Week Storm Auto Services are dedicated to supporting the collision sector, helping repairers calibrate, program and repair ADAS safety systems and other complex electronic systems. Our nationwide fleet of highly qualified automotive technicians, provide a wide range of advanced diagnostics and programming services. We are now recruiting for an HR Advisor and Compliance Administrator to provide HR advice and support whilst continuing to ensure HR Processes, records and policies are compliant with UK employment legislation. As our HR Advisor and Compliance Administrator you will: Advise managers on employee relations (disciplinary, grievance, absence, performance) Support HR processes and ensure consistent application of policies Maintain and update HR policies in line with legislation Ensure compliance (e.g. right to work, GDPR, training records) Maintain accurate HR records and prepare documentation Track employee lifecycle activities and produce basic reports In order to be successful in this role you must have: HR Advisor experience with employee relations casework Good knowledge of UK employment law Strong organisation, communication, and attention to detail Able to work independently in a remote setting CIPD Level 3+ or equivalent experience Professional judgement and confidentiality Organisation and time management Flexibility and reliability If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
May 01, 2026
Full time
HR Advisor & Compliance Administrator Location : Home based Milton Keynes based Salary : £17 £22 per hour, DOE Contract : Part time, Permanent Hours per Week Storm Auto Services are dedicated to supporting the collision sector, helping repairers calibrate, program and repair ADAS safety systems and other complex electronic systems. Our nationwide fleet of highly qualified automotive technicians, provide a wide range of advanced diagnostics and programming services. We are now recruiting for an HR Advisor and Compliance Administrator to provide HR advice and support whilst continuing to ensure HR Processes, records and policies are compliant with UK employment legislation. As our HR Advisor and Compliance Administrator you will: Advise managers on employee relations (disciplinary, grievance, absence, performance) Support HR processes and ensure consistent application of policies Maintain and update HR policies in line with legislation Ensure compliance (e.g. right to work, GDPR, training records) Maintain accurate HR records and prepare documentation Track employee lifecycle activities and produce basic reports In order to be successful in this role you must have: HR Advisor experience with employee relations casework Good knowledge of UK employment law Strong organisation, communication, and attention to detail Able to work independently in a remote setting CIPD Level 3+ or equivalent experience Professional judgement and confidentiality Organisation and time management Flexibility and reliability If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Parts Advisor Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference. Benefits of a successful Parts Advisor: Competitive basic salary of 30,800, with an OTE of approximately 34,000, rewarding your performance 42.5-hour working week, Monday to Friday, with Saturdays on a rota Opportunities for professional development within a respected dealership Supportive team environment focused on customer satisfaction Professional working environment that values appearance and professionalism Duties of a Parts Advisor: Develop and maintain strong relationships with customers to generate repeat and new business Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress Maintain high standards of customer service and departmental image in line with company policies Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experience Requirements: Proven experience as a Parts Advisor, preferably within a motor trade after-sales environment Full UK driving licence is essential Well-presented with a professional appearance Excellent organisational and communication skills Ability to work effectively both independently and as part of a team Knowledge of automotive parts systems and customer service best practices is desirable If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
May 01, 2026
Full time
Parts Advisor Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference. Benefits of a successful Parts Advisor: Competitive basic salary of 30,800, with an OTE of approximately 34,000, rewarding your performance 42.5-hour working week, Monday to Friday, with Saturdays on a rota Opportunities for professional development within a respected dealership Supportive team environment focused on customer satisfaction Professional working environment that values appearance and professionalism Duties of a Parts Advisor: Develop and maintain strong relationships with customers to generate repeat and new business Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress Maintain high standards of customer service and departmental image in line with company policies Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experience Requirements: Proven experience as a Parts Advisor, preferably within a motor trade after-sales environment Full UK driving licence is essential Well-presented with a professional appearance Excellent organisational and communication skills Ability to work effectively both independently and as part of a team Knowledge of automotive parts systems and customer service best practices is desirable If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
A well-known automotive service provider is looking for an experienced Service Advisor in East Trewent, UK. You will manage service bookings, ensure high customer satisfaction, and upsell additional services. The ideal candidate has a solid background in service advising, familiarity with DMS systems like Kerridge, and a full UK driving license. Benefits include 22 days holiday, eye tests, flu vaccinations, and staff discounts.
May 01, 2026
Full time
A well-known automotive service provider is looking for an experienced Service Advisor in East Trewent, UK. You will manage service bookings, ensure high customer satisfaction, and upsell additional services. The ideal candidate has a solid background in service advising, familiarity with DMS systems like Kerridge, and a full UK driving license. Benefits include 22 days holiday, eye tests, flu vaccinations, and staff discounts.
Our client, a well-established multi-franchised dealership located in Treforset, is seeking an experienced Vehicle Service Advisor to join their professional team. This Vehicle Service Advisor position offers an excellent opportunity for driven individuals looking to develop their career within a reputable automotive business. The successful Service Advisor will be responsible for delivering exceptional customer service, managing service bookings, and ensuring customer satisfaction throughout their visit. Benefits: Competitive starting salary up to 29,750 per annum Uncapped monthly bonus potential of 500- 1,000, linked to performance 30 gift voucher from the brand for each service plan sold No weekend work; hours Monday to Friday, 7:00am to 6:00pm shifts Overtime paid at time and a half 22 days annual holiday entitlement plus bank holidays, increasing to 25 days after 3 years Ongoing manufacturer-approved training and development Staff discount schemes and benefits for friends and family Company pension scheme Excellent long-term career prospects within a reputable local business operating for over 60 years Duties as a Service Advisor: Welcoming customers into the Service Department and providing a proactive service experience Liaising with the workshop team to update customers on vehicle repair and service progress Managing service bookings and scheduling repairs or maintenance work Upselling additional products and services where appropriate Advising customers on vehicle maintenance and repair options Ensuring high levels of customer satisfaction through excellent communication and organisational skills Maintaining accurate records using DMS systems, preferably Pinewood Pinnacle, and Microsoft Office Chasing work in progress to ensure timely completion of jobs Managing courtesy vehicle arrangements when necessary Requirements: Recent or current experience as a Service Advisor or in a similar customer-facing automotive role UK driving licence with minimal points Strong communication and organisational skills Knowledge of Microsoft Office and DMS systems (experience with Pinewood Pinnacle is advantageous) Exceptional customer service skills and the ability to upsell effectively Willingness to work Monday to Friday within the hours of 7:00am to 6:00pm Additional experience in a customer service role outside the motor trade will be considered with the right attitude and licensing Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforset and Rhondda Cynon Taf, today to discover more about this fantastic Service Advisor vacancy. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
May 01, 2026
Full time
Our client, a well-established multi-franchised dealership located in Treforset, is seeking an experienced Vehicle Service Advisor to join their professional team. This Vehicle Service Advisor position offers an excellent opportunity for driven individuals looking to develop their career within a reputable automotive business. The successful Service Advisor will be responsible for delivering exceptional customer service, managing service bookings, and ensuring customer satisfaction throughout their visit. Benefits: Competitive starting salary up to 29,750 per annum Uncapped monthly bonus potential of 500- 1,000, linked to performance 30 gift voucher from the brand for each service plan sold No weekend work; hours Monday to Friday, 7:00am to 6:00pm shifts Overtime paid at time and a half 22 days annual holiday entitlement plus bank holidays, increasing to 25 days after 3 years Ongoing manufacturer-approved training and development Staff discount schemes and benefits for friends and family Company pension scheme Excellent long-term career prospects within a reputable local business operating for over 60 years Duties as a Service Advisor: Welcoming customers into the Service Department and providing a proactive service experience Liaising with the workshop team to update customers on vehicle repair and service progress Managing service bookings and scheduling repairs or maintenance work Upselling additional products and services where appropriate Advising customers on vehicle maintenance and repair options Ensuring high levels of customer satisfaction through excellent communication and organisational skills Maintaining accurate records using DMS systems, preferably Pinewood Pinnacle, and Microsoft Office Chasing work in progress to ensure timely completion of jobs Managing courtesy vehicle arrangements when necessary Requirements: Recent or current experience as a Service Advisor or in a similar customer-facing automotive role UK driving licence with minimal points Strong communication and organisational skills Knowledge of Microsoft Office and DMS systems (experience with Pinewood Pinnacle is advantageous) Exceptional customer service skills and the ability to upsell effectively Willingness to work Monday to Friday within the hours of 7:00am to 6:00pm Additional experience in a customer service role outside the motor trade will be considered with the right attitude and licensing Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforset and Rhondda Cynon Taf, today to discover more about this fantastic Service Advisor vacancy. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
Service Advisor at a Leading Main Dealership in Worcester Our reputable client is seeking a skilled Service Advisor to join their well-established main dealer operation in Worcester. This is a fantastic opportunity for an experienced motor trade professional to advance their career within a dynamic and customer-focused environment. If you are passionate about delivering excellent service and possess previous main dealer experience, we want to hear from you. Benefits for the successful Service Advisor: Basic salary circa 30,000, dependent on experience Attractive monthly bonus scheme, with OTE of approximately 36,000 Full-time, permanent position Canteen facilities on site for employee convenience Free on-site parking Supportive and professional working environment Opportunities for career progression within a reputable dealership Duties of the Service Advisor: Managing customer vehicle arrivals and bookings efficiently Monitoring and updating workshop progress on multiple repair jobs Communicating regularly with customers regarding vehicle repair status Handling loan vehicles, including allocation and return Accurately entering all work details onto the dealer management system Assisting the Service Manager during peak periods, holidays, or absences Ensuring an exceptional customer experience through professional and clear communication Requirements: Previous experience as a Service Advisor within a main dealer environment is essential Strong customer service and communication skills Excellent organisational and time management abilities Ability to work effectively in a fast-paced automotive service environment Knowledge of dealer management systems is advantageous Professional, proactive, and team-focused approach If you are an experienced Service Advisor seeking a rewarding opportunity within a respected main dealer, this position offers excellent career prospects. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
May 01, 2026
Full time
Service Advisor at a Leading Main Dealership in Worcester Our reputable client is seeking a skilled Service Advisor to join their well-established main dealer operation in Worcester. This is a fantastic opportunity for an experienced motor trade professional to advance their career within a dynamic and customer-focused environment. If you are passionate about delivering excellent service and possess previous main dealer experience, we want to hear from you. Benefits for the successful Service Advisor: Basic salary circa 30,000, dependent on experience Attractive monthly bonus scheme, with OTE of approximately 36,000 Full-time, permanent position Canteen facilities on site for employee convenience Free on-site parking Supportive and professional working environment Opportunities for career progression within a reputable dealership Duties of the Service Advisor: Managing customer vehicle arrivals and bookings efficiently Monitoring and updating workshop progress on multiple repair jobs Communicating regularly with customers regarding vehicle repair status Handling loan vehicles, including allocation and return Accurately entering all work details onto the dealer management system Assisting the Service Manager during peak periods, holidays, or absences Ensuring an exceptional customer experience through professional and clear communication Requirements: Previous experience as a Service Advisor within a main dealer environment is essential Strong customer service and communication skills Excellent organisational and time management abilities Ability to work effectively in a fast-paced automotive service environment Knowledge of dealer management systems is advantageous Professional, proactive, and team-focused approach If you are an experienced Service Advisor seeking a rewarding opportunity within a respected main dealer, this position offers excellent career prospects. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
