This role has a competitive starting salary of £41,955 - £45,244 per annum for five days a week (36 hours), across 42 weeks of the year. Are you an enthusiastic qualified Speech and Language Therapist with over two years experience who would like to develop your skills in Moderate Learning Difficulties (MLD) settings? We have a great opportunity to join our skilled, supportive, and solution-focused team! The South-East Surrey Speech and Language Therapy team are looking for an experienced therapist to work in one of our MLD schools. You will work as part of a small team, including Therapists and Assistants, and be supported by a Team Lead with highly specialist skills. This post will be combined with your other clinical interests, including mainstream or dysphagia work. Our Offer to You: 42-week contract, working across term-time and an additional, flexible 15 days for CPD, project work and supervision activities as well as 10 weeks holiday in non-term time Belonging to a team of students, therapists and assistants led by a Therapies Manager who is an SLT Comprehensive clinical supervision programme including a buddy, 1:1 meetings with line manager, extensive in house training programme and formal external training opportunities, access to clinical effectiveness groups, case study groups and enhanced probation support, termly whole-team study days, encouragement to join and attend CEN's relating to practice Opportunities to develop management skills by taking on line management of assistants or experienced autonomous therapists (NQPs who have completed competencies) and taking students. Training and support is provided Paid RCSLT membership and HCPC fees An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role The Speech and Language Therapy Service is part of Surrey County Council's local offer to support the special educational needs and disabilities of children and young people within mainstream schools and specialist provision. This Service is part of the Early Intervention, Prevention and Support Service in Surrey's Children, Families and Lifelong Learning Directorate, and works collaboratively with other teams such as Educational Psychology, Specialist Teachers and SEN teams. The Surrey SLT service is a large team (over 150) of both qualified Therapists and non-qualified Therapy Assistants. We have excellent supervision and CPD models plus a rolling in-house training programme; we are committed to continuous learning and development. We champion our team and one of our Therapists was voted People's Choice in the Surrey Stars Awards, receiving over 500 votes showing just how well the service is regarded in the organisation! We are a forward thinking service and were involved with the RCSLT and Reading University around the dysphagia competences linked to student placements. We aim to deliver the right support at the right time, through assessment and intervention; equipping families and professionals with the skills and resources to work together to support children with SLCN. We offer universal, targeted and specialist support for children, families, and the school workforce; working with children and young people with EHCPs and those at SEN support following Surrey's Graduated Response. We also have a specialist dysphagia service and specialist deaf service. Your main duties in the role of Specialist Speech and Language Therapist will include: Clinical decision making in conjunction with school / college staff around the level of support needed to achieve the best possible outcome for the children and young people on your defined caseload Working with Speech and Language Therapy Assistants, setting targets for the children and young people they are supporting, and monitoring of the delivery and outcomes of their work Assessment, advice and intervention for children with a range of speech, language and communication needs within your caseload. For children and young people on your caseload who are considered to have complex needs and where a joint multidisciplinary approach is essential to achieving the best outcome for these children and young people, you will be supported by your clinical team leader Supporting junior members of the team, line managing others and taking on students Contributing to and delivering training for schools and others in the team Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree in Speech and Language Therapy with a minimum of 2 years' experience working as an SLT with completed NQP competencies Registered with the HCPC and RCSLT, and eligible to work in the UK Working knowledge of the English education system including the National Curriculum and SEND code of practice Experience of supporting and training others including newly qualified therapists, assistants, students and work experience placements Evidence of a range of evidence based interventions used to support children and young people Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role. To apply, we request that you submit a CV and you will be asked the following 4 questions: Are you registered with the Royal College of Speech and Language Therapists (RCSLT) Do you have a minimum of two years' experience working as a Speech and Language Therapist with completed NQP competencies? Please answer 'yes' or 'no' as appropriate. If you answer 'no' please provide further details. Do you have working knowledge of the English education system including the National Curriculum and SEND code of practice? Please tell us more about this including how have you have gained this knowledge. Please briefly describe a speech and language strategy or approach that you have supported staff or children to successfully use in the classroom. How did you measure its success? The closing date for this advert is 23:59 on 07.05.2026 although we will be reviewing applications as they are received and may interview in advance of the closing date, therefore we encourage an early application. Interviews are planned for 13.05.2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
May 01, 2026
Full time
This role has a competitive starting salary of £41,955 - £45,244 per annum for five days a week (36 hours), across 42 weeks of the year. Are you an enthusiastic qualified Speech and Language Therapist with over two years experience who would like to develop your skills in Moderate Learning Difficulties (MLD) settings? We have a great opportunity to join our skilled, supportive, and solution-focused team! The South-East Surrey Speech and Language Therapy team are looking for an experienced therapist to work in one of our MLD schools. You will work as part of a small team, including Therapists and Assistants, and be supported by a Team Lead with highly specialist skills. This post will be combined with your other clinical interests, including mainstream or dysphagia work. Our Offer to You: 42-week contract, working across term-time and an additional, flexible 15 days for CPD, project work and supervision activities as well as 10 weeks holiday in non-term time Belonging to a team of students, therapists and assistants led by a Therapies Manager who is an SLT Comprehensive clinical supervision programme including a buddy, 1:1 meetings with line manager, extensive in house training programme and formal external training opportunities, access to clinical effectiveness groups, case study groups and enhanced probation support, termly whole-team study days, encouragement to join and attend CEN's relating to practice Opportunities to develop management skills by taking on line management of assistants or experienced autonomous therapists (NQPs who have completed competencies) and taking students. Training and support is provided Paid RCSLT membership and HCPC fees An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role The Speech and Language Therapy Service is part of Surrey County Council's local offer to support the special educational needs and disabilities of children and young people within mainstream schools and specialist provision. This Service is part of the Early Intervention, Prevention and Support Service in Surrey's Children, Families and Lifelong Learning Directorate, and works collaboratively with other teams such as Educational Psychology, Specialist Teachers and SEN teams. The Surrey SLT service is a large team (over 150) of both qualified Therapists and non-qualified Therapy Assistants. We have excellent supervision and CPD models plus a rolling in-house training programme; we are committed to continuous learning and development. We champion our team and one of our Therapists was voted People's Choice in the Surrey Stars Awards, receiving over 500 votes showing just how well the service is regarded in the organisation! We are a forward thinking service and were involved with the RCSLT and Reading University around the dysphagia competences linked to student placements. We aim to deliver the right support at the right time, through assessment and intervention; equipping families and professionals with the skills and resources to work together to support children with SLCN. We offer universal, targeted and specialist support for children, families, and the school workforce; working with children and young people with EHCPs and those at SEN support following Surrey's Graduated Response. We also have a specialist dysphagia service and specialist deaf service. Your main duties in the role of Specialist Speech and Language Therapist will include: Clinical decision making in conjunction with school / college staff around the level of support needed to achieve the best possible outcome for the children and young people on your defined caseload Working with Speech and Language Therapy Assistants, setting targets for the children and young people they are supporting, and monitoring of the delivery and outcomes of their work Assessment, advice and intervention for children with a range of speech, language and communication needs within your caseload. For children and young people on your caseload who are considered to have complex needs and where a joint multidisciplinary approach is essential to achieving the best outcome for these children and young people, you will be supported by your clinical team leader Supporting junior members of the team, line managing others and taking on students Contributing to and delivering training for schools and others in the team Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree in Speech and Language Therapy with a minimum of 2 years' experience working as an SLT with completed NQP competencies Registered with the HCPC and RCSLT, and eligible to work in the UK Working knowledge of the English education system including the National Curriculum and SEND code of practice Experience of supporting and training others including newly qualified therapists, assistants, students and work experience placements Evidence of a range of evidence based interventions used to support children and young people Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role. To apply, we request that you submit a CV and you will be asked the following 4 questions: Are you registered with the Royal College of Speech and Language Therapists (RCSLT) Do you have a minimum of two years' experience working as a Speech and Language Therapist with completed NQP competencies? Please answer 'yes' or 'no' as appropriate. If you answer 'no' please provide further details. Do you have working knowledge of the English education system including the National Curriculum and SEND code of practice? Please tell us more about this including how have you have gained this knowledge. Please briefly describe a speech and language strategy or approach that you have supported staff or children to successfully use in the classroom. How did you measure its success? The closing date for this advert is 23:59 on 07.05.2026 although we will be reviewing applications as they are received and may interview in advance of the closing date, therefore we encourage an early application. Interviews are planned for 13.05.2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
This role has a starting salary of 29,498.40 per annum for working 28.8 hours per week. The full time equivalent salary is 36,873 per annum. An exciting opportunity has arisen for a driven and enthusiastic ESOL Programme Lead to lead a busy, dynamic, and growing department that delivers ESOL Skills for Life courses. The provision is delivered face-to-face during the daytime at our Camberley, Guildford, Molesey, and Sunbury Centres. We also offer remote classes in the evening. This position is specifically focused on ESOL Skills for Life, which aims to support learners' integration and practical language skills for daily living, rather than EFL (English as a Foreign Language), which is primarily focused on academic or travel purposes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required and there will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As an ESOL Programme Lead, you will lead ESOL provision in partnership with another ESOL Programme Lead, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of Trinity ESOL Skills for Life examinations across Surrey. You will be responsible for line managing a team of part-time ESOL tutors. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising Trinity ESOL Skills for Life exams and implementing effective assessment practices will underpin strong learner progression and achievement. Reporting to the Skills and Employability Manager, you will contribute to the strategic planning and development of a responsive ESOL curriculum. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching ESOL Skills for Life with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in ESOL Skills for Life. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in ESOL Skills for Life. Include how you ensured the programme(s) met learner needs and organisational targets. What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on Sunday 7th June 2026 with interviews planned to follow on Thursday 11th June 2026. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 29, 2026
Full time
This role has a starting salary of 29,498.40 per annum for working 28.8 hours per week. The full time equivalent salary is 36,873 per annum. An exciting opportunity has arisen for a driven and enthusiastic ESOL Programme Lead to lead a busy, dynamic, and growing department that delivers ESOL Skills for Life courses. The provision is delivered face-to-face during the daytime at our Camberley, Guildford, Molesey, and Sunbury Centres. We also offer remote classes in the evening. This position is specifically focused on ESOL Skills for Life, which aims to support learners' integration and practical language skills for daily living, rather than EFL (English as a Foreign Language), which is primarily focused on academic or travel purposes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required and there will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As an ESOL Programme Lead, you will lead ESOL provision in partnership with another ESOL Programme Lead, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of Trinity ESOL Skills for Life examinations across Surrey. You will be responsible for line managing a team of part-time ESOL tutors. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising Trinity ESOL Skills for Life exams and implementing effective assessment practices will underpin strong learner progression and achievement. Reporting to the Skills and Employability Manager, you will contribute to the strategic planning and development of a responsive ESOL curriculum. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching ESOL Skills for Life with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in ESOL Skills for Life. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in ESOL Skills for Life. Include how you ensured the programme(s) met learner needs and organisational targets. What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on Sunday 7th June 2026 with interviews planned to follow on Thursday 11th June 2026. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
This role has a starting salary of 8,350 per annum (pro rata to 25,052 FTE), based on a 12 hour working week. We are looking for an enthusiastic and self-motivated Library Assistant to join our dedicated team. You will be based at Reigate Library, you will also be required to work at Redhill, Merstham and Horley libraries when required. Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful. Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key. Your responsibilities will include: Helping with reading recommendations Creating new themes for book displays Maintaining, presenting, and processing book stock Leading craft events, Rhymetime, and Storytime sessions Engaging with schools to organise visits and class assemblies Assisting with or leading activities for both children and adults Lone working or single staffing at this and other libraries in the area Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven experience in providing or receiving excellent customer service. Evidence of observing or contributing to a community service that made a positive impact. Creative ideas for attracting more people to our libraries, aligned with the surrey way To apply, we request that you submit a CV and you will be asked the following 4 questions. Please highlight your strengths and any transferable skills or experience: What has motivated you to apply for the Surrey Library Service? (150 words) Can you please provide an example when you either provided, or received, excellent customer service? (150 words) Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words) Can you name 3 things you would do to attract more people to our libraries and highlight how they align with aspects of our Surrey Way framework? (150 words) If shortlisted for interview, you will be sent interview questions in advance. You will be asked to share an idea for a library event and be asked to read a short story. The job advert closes at 23:59 on 04.05.2026 with interviews planned for . Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 29, 2026
Full time
This role has a starting salary of 8,350 per annum (pro rata to 25,052 FTE), based on a 12 hour working week. We are looking for an enthusiastic and self-motivated Library Assistant to join our dedicated team. You will be based at Reigate Library, you will also be required to work at Redhill, Merstham and Horley libraries when required. Libraries are spaces for social interaction, learning and cultural experiences, acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful. Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key. Your responsibilities will include: Helping with reading recommendations Creating new themes for book displays Maintaining, presenting, and processing book stock Leading craft events, Rhymetime, and Storytime sessions Engaging with schools to organise visits and class assemblies Assisting with or leading activities for both children and adults Lone working or single staffing at this and other libraries in the area Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven experience in providing or receiving excellent customer service. Evidence of observing or contributing to a community service that made a positive impact. Creative ideas for attracting more people to our libraries, aligned with the surrey way To apply, we request that you submit a CV and you will be asked the following 4 questions. Please highlight your strengths and any transferable skills or experience: What has motivated you to apply for the Surrey Library Service? (150 words) Can you please provide an example when you either provided, or received, excellent customer service? (150 words) Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words) Can you name 3 things you would do to attract more people to our libraries and highlight how they align with aspects of our Surrey Way framework? (150 words) If shortlisted for interview, you will be sent interview questions in advance. You will be asked to share an idea for a library event and be asked to read a short story. The job advert closes at 23:59 on 04.05.2026 with interviews planned for . Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
