Salary: Competitive Location: Birchwood Park, Warrington, WA3 6FW Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year. What we can offer you; 25 days of annual leave Refer a driver to us once you've joined and earn 1000 Access to our people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household Ongoing training and development opportunities, allowing you to reach your full potential When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. What you'll be doing; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for; Essential: Good communication skills Time management Good telephone etiquette Desirable: Transferable skills Previous Customer Advisor experience What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 04, 2026
Full time
Salary: Competitive Location: Birchwood Park, Warrington, WA3 6FW Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year. What we can offer you; 25 days of annual leave Refer a driver to us once you've joined and earn 1000 Access to our people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household Ongoing training and development opportunities, allowing you to reach your full potential When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. What you'll be doing; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for; Essential: Good communication skills Time management Good telephone etiquette Desirable: Transferable skills Previous Customer Advisor experience What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT click apply for full job details
May 03, 2026
Full time
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT click apply for full job details
A superb opportunity to work for a Blue-Chip Organisation within the Consumer Sales Department. We are seeking a motivated and customer-focused Ticket Sales Advisor to join the team. As a Ticket Sales Advisor, you will play a key role in delivering an outstanding customer experience while driving ticket sales and revenue. This role combines inbound and outbound sales activity with face-to-face customer interaction, making it ideal for a proactive and commercially minded individual. Key Responsibilities Manage inbound calls and process ticket sales accurately using the ticketing system Conduct outbound sales calls to promote and upsell Deliver a high standard of customer service across phone and in-person interactions Identify opportunities to increase revenue through effective sales techniques Maintain accurate customer records and ensure data is updated in real time Support operations, including ticket office counter sales Meet individual and team sales targets in a fast-paced environment Collaborate with internal departments to resolve customer queries efficiently Ensure compliance with safeguarding, equality, diversity, and inclusion standards About You Experience working as a Ticket Sales Advisor, Sales Advisor, or in a similar sales/customer service role Proven track record in sales, upselling, or call handling environments Excellent communication and interpersonal skills with a confident telephone manner Ability to work under pressure and meet deadlines in a target-driven environment Strong organisational skills and attention to detail Proficiency in Microsoft Office (Word, Outlook, Teams) Flexible approach to working hours, including some evenings, weekends, and specific events Ability to travel between Aston and Bodymoor Heath, near Kingsbury as required, Benefits 25 days holiday + bank holidays Free onsite parking Complimentary breakfast and lunch 30% discount on partner products and services Pension scheme with 6% employer contribution Access to tickets (subject to availability) Employee Assistance Programme (EAP) Discounted healthcare with Bupa The Hours You will be required to work 35 hours per week (9am to 5pm Monday to Friday), with the option to work one day from home, and be fully flexible to work event days in Aston (this can be Saturdays or Sundays or occasional evenings). Additional hours are also paid by the hour or time can be taken in lieu. Next steps If you re ready to take the next step in your career as a Ticket Sales Advisor , apply today and be part of an exciting matchday experience. Do not miss out on this fantastic opportunity!
May 02, 2026
Full time
A superb opportunity to work for a Blue-Chip Organisation within the Consumer Sales Department. We are seeking a motivated and customer-focused Ticket Sales Advisor to join the team. As a Ticket Sales Advisor, you will play a key role in delivering an outstanding customer experience while driving ticket sales and revenue. This role combines inbound and outbound sales activity with face-to-face customer interaction, making it ideal for a proactive and commercially minded individual. Key Responsibilities Manage inbound calls and process ticket sales accurately using the ticketing system Conduct outbound sales calls to promote and upsell Deliver a high standard of customer service across phone and in-person interactions Identify opportunities to increase revenue through effective sales techniques Maintain accurate customer records and ensure data is updated in real time Support operations, including ticket office counter sales Meet individual and team sales targets in a fast-paced environment Collaborate with internal departments to resolve customer queries efficiently Ensure compliance with safeguarding, equality, diversity, and inclusion standards About You Experience working as a Ticket Sales Advisor, Sales Advisor, or in a similar sales/customer service role Proven track record in sales, upselling, or call handling environments Excellent communication and interpersonal skills with a confident telephone manner Ability to work under pressure and meet deadlines in a target-driven environment Strong organisational skills and attention to detail Proficiency in Microsoft Office (Word, Outlook, Teams) Flexible approach to working hours, including some evenings, weekends, and specific events Ability to travel between Aston and Bodymoor Heath, near Kingsbury as required, Benefits 25 days holiday + bank holidays Free onsite parking Complimentary breakfast and lunch 30% discount on partner products and services Pension scheme with 6% employer contribution Access to tickets (subject to availability) Employee Assistance Programme (EAP) Discounted healthcare with Bupa The Hours You will be required to work 35 hours per week (9am to 5pm Monday to Friday), with the option to work one day from home, and be fully flexible to work event days in Aston (this can be Saturdays or Sundays or occasional evenings). Additional hours are also paid by the hour or time can be taken in lieu. Next steps If you re ready to take the next step in your career as a Ticket Sales Advisor , apply today and be part of an exciting matchday experience. Do not miss out on this fantastic opportunity!
Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
May 02, 2026
Seasonal
Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.06 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Apr 30, 2026
Contractor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.06 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.06 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Apr 30, 2026
Contractor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.06 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
12.71 per hour, remote working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.05 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Apr 30, 2026
Contractor
12.71 per hour, remote working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.71 per hour, overtime: 19.05 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you a natural communicator with a passion for helping others? Join our team as a Customer Support Advisor and play a key role in supporting the education sector. Job Details Rate of pay - Hourly rate of £12.75. Location - 49 East Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production scheduled 7.30am - 8pm Monday to Friday and 9am - 7pm Saturday & Sunday Hybrid role - Onsite days Tuesday, Wednesday and Thursday Full time training provided. As a Customer Support Advisor, you will provide personalised response via emails, phone and social media contacts to provide a positive viewer experience through efficient, friendly and high-quality responses. Responsibilities Handling E-Mails, posts, and calls from viewers. Categorising every viewer contact to ensure accurate reporting. Dealing with variety of queries such as on demand/online streaming, technical issues, complaints, engineering & programme scheduling. Logging feedback & complaints on current events, documentaries & daily news. Handling sensitive queries from viewers around emotive programming & providing the help & support options given during or after this. Benefits Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Wrkitplatform-access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources. Free healthcare coverfor you and your dependents with pension (after one year) Employee Stock Purchase Plan (ESPP)allowing you to buy Concentrix stock (CNXC) Qualifications Minimum of 6 months in a BPO or contact centre environment, or recent college graduate. Ability to follow structured processes and use multiple systems confidently. Strong problem solving and multitasking skills. Patience, empathy, and a professional approach. Concentrix is an equal opportunity employer. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Apr 29, 2026
Full time
Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you a natural communicator with a passion for helping others? Join our team as a Customer Support Advisor and play a key role in supporting the education sector. Job Details Rate of pay - Hourly rate of £12.75. Location - 49 East Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production scheduled 7.30am - 8pm Monday to Friday and 9am - 7pm Saturday & Sunday Hybrid role - Onsite days Tuesday, Wednesday and Thursday Full time training provided. As a Customer Support Advisor, you will provide personalised response via emails, phone and social media contacts to provide a positive viewer experience through efficient, friendly and high-quality responses. Responsibilities Handling E-Mails, posts, and calls from viewers. Categorising every viewer contact to ensure accurate reporting. Dealing with variety of queries such as on demand/online streaming, technical issues, complaints, engineering & programme scheduling. Logging feedback & complaints on current events, documentaries & daily news. Handling sensitive queries from viewers around emotive programming & providing the help & support options given during or after this. Benefits Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Wrkitplatform-access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources. Free healthcare coverfor you and your dependents with pension (after one year) Employee Stock Purchase Plan (ESPP)allowing you to buy Concentrix stock (CNXC) Qualifications Minimum of 6 months in a BPO or contact centre environment, or recent college graduate. Ability to follow structured processes and use multiple systems confidently. Strong problem solving and multitasking skills. Patience, empathy, and a professional approach. Concentrix is an equal opportunity employer. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you re working in our Distribution Centers, Corporate Offices, or Retail Stores TK Maxx & Homesense, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team a Fortune 100 company and the world s leading off-price retailer. Job Description: Could you be one of our Customer Service Associates? As the world s leading off-price retailer of clothing and homeware worldwide, we re all about putting our customers first. Everyone s aim is to provide them with a positive and memorable experience. In this Interim 12-month fixed term contract role, you ll be advising customers via telephone, email, using English and Dutch languages. Which means you'll need to be self-motivated, a great listener, and driven to make a difference. If you love helping people, this could be the job for you. In return, you ll get an in-depth programme of training when you start. Plus, all the great on-site facilities of our Watford Campus. We're talking about everything from delicious eateries to a subsidised gym. And it s only twenty minutes outside of London. We re all about helping you develop yourself. The skills you ll learn working in our Customer Service will help you be at your best and be great at what you do. And you ll be surrounded by the support of our fun and caring team. Join us and you ll be a part of our successful, growing European business filled with opportunities for growth and recognition. We re proud of the culture we ve created. We work hard but we have lots of fun and we give back to a lot of causes we care about. And there s lots more in it for you As a TJX Associate, you ll enjoy some great benefits, like: 10% TK Maxx and Homesense discount which goes up to 20% on selected weekends Subsidised gym membership at The Club, our state-of-the-art gym and wellness centre. Loads of catering options across our campus. They serve healthy and delicious choices every day. And it's all sustainably sourced. Campus spaces available for associates to relax. You can study or play, and we encourage downtime, collaboration, and relaxation. This includes our very own rooftop terrace and Games Lounge. We love to use it for team events, informal meetings or a good catch-up. The learning space. Our dedicated home for learning. It's a calm and reflective space for associates to focus on their development. Regular team social events including go home early days during Summer Job Specifics: Fixed term contract that will run until the end of January 2027 Full time contract offering 37. 5 hours per week Shifts are Monday to Friday 9-5 outside of peak trading months and teams work 1 in every 3 weekends (Saturday & Sunday) During Peak trading months (October, November & December) the team extend their opening hours and offer 3 rotating shifts on a weekly basis (8:00 - 16:00, 9:00 - 17:00 & 11:00-19:00) We offer 2 weeks of full-time training to help get you job ready before starting your contracted hours. No relocation package, please consider how you would relocate when applying as the role is office based. Want a new role you won t just like but love? Apply now. As proud as we are of our past success, it s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Apr 24, 2026
Contractor
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you re working in our Distribution Centers, Corporate Offices, or Retail Stores TK Maxx & Homesense, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team a Fortune 100 company and the world s leading off-price retailer. Job Description: Could you be one of our Customer Service Associates? As the world s leading off-price retailer of clothing and homeware worldwide, we re all about putting our customers first. Everyone s aim is to provide them with a positive and memorable experience. In this Interim 12-month fixed term contract role, you ll be advising customers via telephone, email, using English and Dutch languages. Which means you'll need to be self-motivated, a great listener, and driven to make a difference. If you love helping people, this could be the job for you. In return, you ll get an in-depth programme of training when you start. Plus, all the great on-site facilities of our Watford Campus. We're talking about everything from delicious eateries to a subsidised gym. And it s only twenty minutes outside of London. We re all about helping you develop yourself. The skills you ll learn working in our Customer Service will help you be at your best and be great at what you do. And you ll be surrounded by the support of our fun and caring team. Join us and you ll be a part of our successful, growing European business filled with opportunities for growth and recognition. We re proud of the culture we ve created. We work hard but we have lots of fun and we give back to a lot of causes we care about. And there s lots more in it for you As a TJX Associate, you ll enjoy some great benefits, like: 10% TK Maxx and Homesense discount which goes up to 20% on selected weekends Subsidised gym membership at The Club, our state-of-the-art gym and wellness centre. Loads of catering options across our campus. They serve healthy and delicious choices every day. And it's all sustainably sourced. Campus spaces available for associates to relax. You can study or play, and we encourage downtime, collaboration, and relaxation. This includes our very own rooftop terrace and Games Lounge. We love to use it for team events, informal meetings or a good catch-up. The learning space. Our dedicated home for learning. It's a calm and reflective space for associates to focus on their development. Regular team social events including go home early days during Summer Job Specifics: Fixed term contract that will run until the end of January 2027 Full time contract offering 37. 5 hours per week Shifts are Monday to Friday 9-5 outside of peak trading months and teams work 1 in every 3 weekends (Saturday & Sunday) During Peak trading months (October, November & December) the team extend their opening hours and offer 3 rotating shifts on a weekly basis (8:00 - 16:00, 9:00 - 17:00 & 11:00-19:00) We offer 2 weeks of full-time training to help get you job ready before starting your contracted hours. No relocation package, please consider how you would relocate when applying as the role is office based. Want a new role you won t just like but love? Apply now. As proud as we are of our past success, it s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Salary: £24,043 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time - 37.5 hours per week Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday and 7am to 10:30pm Saturday & Sunday, including Bank Holidays Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site Start date: Wednesday 12th November September 2025 As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. From sudden loss of supply and pressure drops to the rare but critical home flooding emergencies - you'll be the calm in the storm, the voice of reassurance, and the problem-solver they count on. If you thrive under pressure, love helping people, and want to make a real impact every single day, this is your moment. We are committed to delivering a personalised, premium service that continually enhances our customers' experience. With advanced technical support tools, our platinum service ensures our experts - that's you - can assist customers whenever and wherever they need it. Bring your "can-do" attitude and passion for customer service, and we'll provide you with the tools and training to excel in your role. Join us and be part of a team that values excellence and customer satisfaction. Job title: Southern Water Customer Service Advisor Job Description: What you'll be doing: Supporting with inbound calls Taking ownership of each call you will be delivering a service which makes Southern Water customers feel valued and supported Taking calls from Southern Water customers to support with a wide range of high priority/emergency enquires. Customers may be experiencing instances of no water, a drop in pressure, discoloured water or in extreme circumstances, flooding in their homes. Many of these customers may be vulnerable or in distress, so your empathy and ability to remain calm under pressure will be essential. Creating a positive experience for both customer and client Who are we looking for: Confidence and the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology An ability to think on your feet and adapt to different situations, maintaining emotional stability and staying motivated with a drive to continuously improve A good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers Good attention to detail, ensuring all gathered information is accurate and maintaining a strong focus on delivering exceptional work. Ideally, experience working within a customer service environment. A quiet space to work at home with a strong WIFI connection What's in it for you? A competitive salary of £24,043 per annum 22 days' holiday The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail and socialising, to health & wellbeing, travel, and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What will happen next: Choose 'apply' to submit a short application ensuring you add your contact number and email address so we can reach you easily. The team will then reach out to discuss the role in more detail. Equal Opportunities We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Rotherham , United Kingdom Time Type: Full time Contract Type: Permanent
Oct 04, 2025
Full time
Salary: £24,043 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time - 37.5 hours per week Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday and 7am to 10:30pm Saturday & Sunday, including Bank Holidays Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site Start date: Wednesday 12th November September 2025 As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. From sudden loss of supply and pressure drops to the rare but critical home flooding emergencies - you'll be the calm in the storm, the voice of reassurance, and the problem-solver they count on. If you thrive under pressure, love helping people, and want to make a real impact every single day, this is your moment. We are committed to delivering a personalised, premium service that continually enhances our customers' experience. With advanced technical support tools, our platinum service ensures our experts - that's you - can assist customers whenever and wherever they need it. Bring your "can-do" attitude and passion for customer service, and we'll provide you with the tools and training to excel in your role. Join us and be part of a team that values excellence and customer satisfaction. Job title: Southern Water Customer Service Advisor Job Description: What you'll be doing: Supporting with inbound calls Taking ownership of each call you will be delivering a service which makes Southern Water customers feel valued and supported Taking calls from Southern Water customers to support with a wide range of high priority/emergency enquires. Customers may be experiencing instances of no water, a drop in pressure, discoloured water or in extreme circumstances, flooding in their homes. Many of these customers may be vulnerable or in distress, so your empathy and ability to remain calm under pressure will be essential. Creating a positive experience for both customer and client Who are we looking for: Confidence and the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology An ability to think on your feet and adapt to different situations, maintaining emotional stability and staying motivated with a drive to continuously improve A good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers Good attention to detail, ensuring all gathered information is accurate and maintaining a strong focus on delivering exceptional work. Ideally, experience working within a customer service environment. A quiet space to work at home with a strong WIFI connection What's in it for you? A competitive salary of £24,043 per annum 22 days' holiday The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail and socialising, to health & wellbeing, travel, and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What will happen next: Choose 'apply' to submit a short application ensuring you add your contact number and email address so we can reach you easily. The team will then reach out to discuss the role in more detail. Equal Opportunities We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Rotherham , United Kingdom Time Type: Full time Contract Type: Permanent
About Us RDO Kitchens & Appliances is a family-run business with over 70 years of history, built on a commitment to service. With a reputation for excellence and a perfect 5.0/5 Trustpilot rating, we combine design expertise with premium appliances to deliver kitchens that exceed expectations. Our team is guided by the principle of "Do the Right Thing" - for our customers, colleagues, and community. About the Role We're looking for a dynamic and customer-focused Retail Sales Advisor to join our growing team in the Reigate showroom. You'll be the face of RDO, welcoming customers, providing expert advice, and managing their journey from first contact through to delivery. Key responsibilities: Deliver outstanding service at every stage of the customer journey Produce high-quality, accurate quotations Proactively manage leads and opportunities through to sale Maintain an in-depth knowledge of our products and services Help uphold our reputation as the UK's most trusted appliance retailer What we offer: Comprehensive training on our products, systems, and sales approach Uncapped commission structure Company-wide progression opportunities Access to employee wellbeing programmes Generous staff discounts About You We're not just looking for experience - we're looking for the right mindset and values. You'll thrive in this role if you: Have worked in a retail sales environment or are motivated to learn Are target-driven and enjoy taking initiative Always put the customer first and take pride in delivering excellent service Are organised, detail-focused, and a confident communicator Are available to work Saturdays (Sunday and one weekday off) Our Values What makes our Values special is that they were chosen by our employees. They reflect who we are, how we work best, and how we want to grow together. What This Means for Us Each value is brought to life through clear behaviours-the everyday actions we can all take. These behaviours are our guide to how we collaborate, make decisions, and support each other. They are not just words on a page-they're how we create a workplace we can be proud of. Our Benefits 22 Days Annual Leave Extra Day Off for Your Birthday Long Service Awards Medicash Health and Wellbeing Programme Discounts with retailers and services Employee Assistance Programme Staff Discount Performance Development Reviews (PDR's) Performance-related pay and Bonus Christmas Bonus RDO Company paid Learning and Development External Training Courses Loan Group Income Protection Scheme. Employees who are off sick and unable to work indefinitely will receive 75% of their annual salary paid until State Retirement Age Pension Salary Sacrifice. A way to boost your pension contributions while reducing your tax and National Insurance liabilities. Company Sick Pay Company paid Bereavement Leave Cycle to Work Scheme Enhanced Paternity Pay RDO pay full pay for 2 weeks. Enhanced Maternity Pay RDO pay full pay for the first 3 months. Then Statutory Maternity Pay for the next 26 weeks. Enhanced Carer's Leave Pay RDO pay full pay for 1 week per year. Enhanced Neonatal Care Pay RDO pay full pay for 4 weeks. Free parking Company Events
Oct 03, 2025
Full time
About Us RDO Kitchens & Appliances is a family-run business with over 70 years of history, built on a commitment to service. With a reputation for excellence and a perfect 5.0/5 Trustpilot rating, we combine design expertise with premium appliances to deliver kitchens that exceed expectations. Our team is guided by the principle of "Do the Right Thing" - for our customers, colleagues, and community. About the Role We're looking for a dynamic and customer-focused Retail Sales Advisor to join our growing team in the Reigate showroom. You'll be the face of RDO, welcoming customers, providing expert advice, and managing their journey from first contact through to delivery. Key responsibilities: Deliver outstanding service at every stage of the customer journey Produce high-quality, accurate quotations Proactively manage leads and opportunities through to sale Maintain an in-depth knowledge of our products and services Help uphold our reputation as the UK's most trusted appliance retailer What we offer: Comprehensive training on our products, systems, and sales approach Uncapped commission structure Company-wide progression opportunities Access to employee wellbeing programmes Generous staff discounts About You We're not just looking for experience - we're looking for the right mindset and values. You'll thrive in this role if you: Have worked in a retail sales environment or are motivated to learn Are target-driven and enjoy taking initiative Always put the customer first and take pride in delivering excellent service Are organised, detail-focused, and a confident communicator Are available to work Saturdays (Sunday and one weekday off) Our Values What makes our Values special is that they were chosen by our employees. They reflect who we are, how we work best, and how we want to grow together. What This Means for Us Each value is brought to life through clear behaviours-the everyday actions we can all take. These behaviours are our guide to how we collaborate, make decisions, and support each other. They are not just words on a page-they're how we create a workplace we can be proud of. Our Benefits 22 Days Annual Leave Extra Day Off for Your Birthday Long Service Awards Medicash Health and Wellbeing Programme Discounts with retailers and services Employee Assistance Programme Staff Discount Performance Development Reviews (PDR's) Performance-related pay and Bonus Christmas Bonus RDO Company paid Learning and Development External Training Courses Loan Group Income Protection Scheme. Employees who are off sick and unable to work indefinitely will receive 75% of their annual salary paid until State Retirement Age Pension Salary Sacrifice. A way to boost your pension contributions while reducing your tax and National Insurance liabilities. Company Sick Pay Company paid Bereavement Leave Cycle to Work Scheme Enhanced Paternity Pay RDO pay full pay for 2 weeks. Enhanced Maternity Pay RDO pay full pay for the first 3 months. Then Statutory Maternity Pay for the next 26 weeks. Enhanced Carer's Leave Pay RDO pay full pay for 1 week per year. Enhanced Neonatal Care Pay RDO pay full pay for 4 weeks. Free parking Company Events
About the Role We are currently looking to recruit Car Sales Advisors to join our team. This is a fantastic opportunity for someone who is motivated, enthusiastic, and passionate about providing customers with a first-class buying experience. In this role, you ll support customers through every step of their journey from the first enquiry right through to the moment they drive away in their new vehicle. You ll also be selling and promoting a range of additional products, including Finance, Insurance, and Paint Protection. Full training and development will be provided to give you the skills to engage with customers, identify their needs, and confidently sell vehicles and associated products in line with industry standards. Person Specification Our customers are at the heart of everything we do, so we re looking for someone with a real passion for delivering excellent customer service. While previous sales experience is not essential, we are seeking a positive, motivated individual who thrives in a results-driven environment. You should be: Organised and confident in processing detailed information Keen to continuously develop your product knowledge A strong team player with the ability to inspire and support colleagues Driven to achieve targets while maintaining excellent customer relationships With a strong work ethic and proactive attitude, you ll take ownership of your role and contribute to the success of the team. Key Information Hours: 40 hours per week, Monday Saturday (with a 1-hour lunch) Day Off: A weekday in lieu Late Shift: 1 per week Sunday Working: Required during March and September
Sep 22, 2025
Full time
About the Role We are currently looking to recruit Car Sales Advisors to join our team. This is a fantastic opportunity for someone who is motivated, enthusiastic, and passionate about providing customers with a first-class buying experience. In this role, you ll support customers through every step of their journey from the first enquiry right through to the moment they drive away in their new vehicle. You ll also be selling and promoting a range of additional products, including Finance, Insurance, and Paint Protection. Full training and development will be provided to give you the skills to engage with customers, identify their needs, and confidently sell vehicles and associated products in line with industry standards. Person Specification Our customers are at the heart of everything we do, so we re looking for someone with a real passion for delivering excellent customer service. While previous sales experience is not essential, we are seeking a positive, motivated individual who thrives in a results-driven environment. You should be: Organised and confident in processing detailed information Keen to continuously develop your product knowledge A strong team player with the ability to inspire and support colleagues Driven to achieve targets while maintaining excellent customer relationships With a strong work ethic and proactive attitude, you ll take ownership of your role and contribute to the success of the team. Key Information Hours: 40 hours per week, Monday Saturday (with a 1-hour lunch) Day Off: A weekday in lieu Late Shift: 1 per week Sunday Working: Required during March and September
