This role has a starting salary of 29,498.40 per annum for working 28.8 hours per week. The full time equivalent salary is 36,873 per annum. An exciting opportunity has arisen for a driven and enthusiastic ESOL Programme Lead to lead a busy, dynamic, and growing department that delivers ESOL Skills for Life courses. The provision is delivered face-to-face during the daytime at our Camberley, Guildford, Molesey, and Sunbury Centres. We also offer remote classes in the evening. This position is specifically focused on ESOL Skills for Life, which aims to support learners' integration and practical language skills for daily living, rather than EFL (English as a Foreign Language), which is primarily focused on academic or travel purposes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required and there will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As an ESOL Programme Lead, you will lead ESOL provision in partnership with another ESOL Programme Lead, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of Trinity ESOL Skills for Life examinations across Surrey. You will be responsible for line managing a team of part-time ESOL tutors. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising Trinity ESOL Skills for Life exams and implementing effective assessment practices will underpin strong learner progression and achievement. Reporting to the Skills and Employability Manager, you will contribute to the strategic planning and development of a responsive ESOL curriculum. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching ESOL Skills for Life with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in ESOL Skills for Life. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in ESOL Skills for Life. Include how you ensured the programme(s) met learner needs and organisational targets. What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on Sunday 7th June 2026 with interviews planned to follow on Thursday 11th June 2026. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 29, 2026
Full time
This role has a starting salary of 29,498.40 per annum for working 28.8 hours per week. The full time equivalent salary is 36,873 per annum. An exciting opportunity has arisen for a driven and enthusiastic ESOL Programme Lead to lead a busy, dynamic, and growing department that delivers ESOL Skills for Life courses. The provision is delivered face-to-face during the daytime at our Camberley, Guildford, Molesey, and Sunbury Centres. We also offer remote classes in the evening. This position is specifically focused on ESOL Skills for Life, which aims to support learners' integration and practical language skills for daily living, rather than EFL (English as a Foreign Language), which is primarily focused on academic or travel purposes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required and there will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As an ESOL Programme Lead, you will lead ESOL provision in partnership with another ESOL Programme Lead, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of Trinity ESOL Skills for Life examinations across Surrey. You will be responsible for line managing a team of part-time ESOL tutors. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising Trinity ESOL Skills for Life exams and implementing effective assessment practices will underpin strong learner progression and achievement. Reporting to the Skills and Employability Manager, you will contribute to the strategic planning and development of a responsive ESOL curriculum. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching ESOL Skills for Life with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement Surrey has both urban and rural areas and workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in ESOL Skills for Life. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in ESOL Skills for Life. Include how you ensured the programme(s) met learner needs and organisational targets. What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on Sunday 7th June 2026 with interviews planned to follow on Thursday 11th June 2026. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
The Renewable Energy Insurance Risk Manager will play a crucial role in managing and assessing insurance risks within the renewable energy sector. This permanent position is based in London and offers a competitive salary for a professional in the Insurance Risk, or Renewable Energy Sectors. Client Details The business are a global renewable energy development and investment platform. They develop and invest in a wide range of utility-scale energy assets focussed on solar PV, onshore wind and storage solutions. They are a long-term owner of the assets, portfolios and platforms that they develop and acquire. They are looking to build a team by hiring highly ambitious people who care about making a difference as they move towards a sustainable energy transition. The team is being structured to support rapid growth ambitions and long-term ownership of energy assets with a strong focus on IRR preservation and optimisation. As a result, the business are looking for people who have deep technical experience within their respective areas of focus and on-the-job experience in optimising IRR or are willing to be exposed to such operational activities to enhance their knowledge base. With a strong focus on producing sustainable, clean power while maximising returns for our investors, The Business places a strong emphasis on how they approach each aspect of the project lifecycle. The Business is building an organisation where there is a common understanding of being a good corporate citizen by ensuring that people, profit and planet are part of a win-win outcome in delivering clean energy. Their values of loyalty, honesty and respect underpin everything. They are dedicated to cultivating a diverse team and providing an environment where all employees are given the opportunity to continually develop new skills and broaden their abilities. They endeavour to build a team of best-in-class investors, developers and operators of assets forging the clean energy transition. Description About the role: The Business is looking to hire an Insurance & Risk Manager to own and operate the insurance programme end-to-end. You'll manage day to day placement and renewals, standardise wordings for renewables, build a panel of insurers, deepen broker relationships, and lead claims. You will also support wider enterprise risk management (ERM)-though that is a secondary focus. This role suits someone hands-on who knows the insurance market, can roll up their sleeves, and enjoys building fit for purpose coverage across multiple countries. This is a stand-alone role embedded into the Finance Team. Key Responsibilities: Insurance Programme - Strategy & Operations (Primary Focus) Design and maintain a fit for purpose insurance programme spanning construction, operational, and corporate insurances across Europe and Chile. Standardise renewable insurance wordings (e.g., CAR/EAR + DSU, PD/BI, liability, cyber) and documentation (SOVs, COIs, endorsements). Coordinate global/master and local admitted policies, ensuring compliance with non admitted rules and leveraging EU FoS where applicable. Manage annual renewals, mid-term adjustments, and endorsements-own timelines, data, and market submissions. Build and maintain a panel of insurers; drive competitive tension and continuity. Develop broker strategy and SLAs; oversee service delivery, fee/commission transparency, stewardship meetings, and tendering when needed. Cyber insurance: assess evolving exposures, align with IT/OT stakeholders, and maintain appropriate cyber coverage for corporate and asset needs. Budgeting & allocations: own premium forecasts, allocations by asset/project, and cost tracking. Claims Leadership Lead claims end-to-end: notification, adjuster appointment, quantum validation, reserving, coverage negotiation, recovery/subrogation, and lessons learned. Implement a claims register and KPIs (cycle times, recovery rates, leakage, trends). Coach site and project teams on incident reporting, documentation, and preserving coverage. Asset Lifecycle & Projects Pre construction: review tender/contract insurance provisions (EPC, BOP, TSA, O&M) and lenders' requirements; ensure coverage for DSU/ALOP, testing & commissioning, and marine cargo/transit. Construction: align CAR/EAR policy triggers, deductibles, and limits with project risk profile; maintain accurate SOV and schedule of assets. Operations: maintain PD/BI, machinery breakdown, liability, pollution/environmental, and other relevant policies; support outages and turnaround plans. Governance, Data, and Reporting Maintain insurance records and data quality (SOVs, exposure data, valuations, risk improvements). Produce dashboards and management reports for the CFO and leadership (renewal outcomes, coverage changes, claims trends, premium benchmarks). Continuous improvement: develop playbooks, templates, and training for operational teams. Broader Risk Management (Secondary Focus) Support ERM activities as needed: risk registers, mitigation planning, incident trend analysis, and insurance related elements of business continuity. Contribute to HSE/operational risk insights to improve insurability and reduce losses. Profile A successful Renewable Energy Insurance Risk Manager should have: Skills, Experience & Qualifications: 4-8 years' experience in insurance (broker, insurer, or in house), with energy, infrastructure, industrials, or construction exposure. Solid understanding of CAR/EAR, DSU/ALOP, PD/BI, liability, and cyber-from placement through claims. Experience with multi country programmes (global master + local admitted), broker management, and renewals. Strong claims acumen and the ability to drive outcomes with adjusters and insurers. Comfortable owning data & submissions (SOVs, BI worksheets, exposure data), with good Excel skills. Hands on, pragmatic operator who can work across finance, legal, projects, operations, and IT/OT. Renewables experience (wind/solar/storage) and familiarity with OEM/EPC/O&M contract insurance provisions. Experience aligning coverage with lenders' requirements and project finance structures. Progress toward CII (or equivalent) and/or risk-related qualifications. Spanish language skills (helpful for Chile). Basic data visualisation (e.g., Power BI) and policy/claims system familiarity. Job Offer London location, Renewable Energy Insurance Risk Manager Competitive salary ranging from 60,000 to 75,000 + 20% bonus. Permanent position Opportunities to work on innovative renewable energy projects. Professional growth within a medium-sized organisation. If you are passionate about renewable energy and have a strong background in insurance and risk management, we encourage you to apply for this exciting opportunity in London.
Apr 29, 2026
Full time
The Renewable Energy Insurance Risk Manager will play a crucial role in managing and assessing insurance risks within the renewable energy sector. This permanent position is based in London and offers a competitive salary for a professional in the Insurance Risk, or Renewable Energy Sectors. Client Details The business are a global renewable energy development and investment platform. They develop and invest in a wide range of utility-scale energy assets focussed on solar PV, onshore wind and storage solutions. They are a long-term owner of the assets, portfolios and platforms that they develop and acquire. They are looking to build a team by hiring highly ambitious people who care about making a difference as they move towards a sustainable energy transition. The team is being structured to support rapid growth ambitions and long-term ownership of energy assets with a strong focus on IRR preservation and optimisation. As a result, the business are looking for people who have deep technical experience within their respective areas of focus and on-the-job experience in optimising IRR or are willing to be exposed to such operational activities to enhance their knowledge base. With a strong focus on producing sustainable, clean power while maximising returns for our investors, The Business places a strong emphasis on how they approach each aspect of the project lifecycle. The Business is building an organisation where there is a common understanding of being a good corporate citizen by ensuring that people, profit and planet are part of a win-win outcome in delivering clean energy. Their values of loyalty, honesty and respect underpin everything. They are dedicated to cultivating a diverse team and providing an environment where all employees are given the opportunity to continually develop new skills and broaden their abilities. They endeavour to build a team of best-in-class investors, developers and operators of assets forging the clean energy transition. Description About the role: The Business is looking to hire an Insurance & Risk Manager to own and operate the insurance programme end-to-end. You'll manage day to day placement and renewals, standardise wordings for renewables, build a panel of insurers, deepen broker relationships, and lead claims. You will also support wider enterprise risk management (ERM)-though that is a secondary focus. This role suits someone hands-on who knows the insurance market, can roll up their sleeves, and enjoys building fit for purpose coverage across multiple countries. This is a stand-alone role embedded into the Finance Team. Key Responsibilities: Insurance Programme - Strategy & Operations (Primary Focus) Design and maintain a fit for purpose insurance programme spanning construction, operational, and corporate insurances across Europe and Chile. Standardise renewable insurance wordings (e.g., CAR/EAR + DSU, PD/BI, liability, cyber) and documentation (SOVs, COIs, endorsements). Coordinate global/master and local admitted policies, ensuring compliance with non admitted rules and leveraging EU FoS where applicable. Manage annual renewals, mid-term adjustments, and endorsements-own timelines, data, and market submissions. Build and maintain a panel of insurers; drive competitive tension and continuity. Develop broker strategy and SLAs; oversee service delivery, fee/commission transparency, stewardship meetings, and tendering when needed. Cyber insurance: assess evolving exposures, align with IT/OT stakeholders, and maintain appropriate cyber coverage for corporate and asset needs. Budgeting & allocations: own premium forecasts, allocations by asset/project, and cost tracking. Claims Leadership Lead claims end-to-end: notification, adjuster appointment, quantum validation, reserving, coverage negotiation, recovery/subrogation, and lessons learned. Implement a claims register and KPIs (cycle times, recovery rates, leakage, trends). Coach site and project teams on incident reporting, documentation, and preserving coverage. Asset Lifecycle & Projects Pre construction: review tender/contract insurance provisions (EPC, BOP, TSA, O&M) and lenders' requirements; ensure coverage for DSU/ALOP, testing & commissioning, and marine cargo/transit. Construction: align CAR/EAR policy triggers, deductibles, and limits with project risk profile; maintain accurate SOV and schedule of assets. Operations: maintain PD/BI, machinery breakdown, liability, pollution/environmental, and other relevant policies; support outages and turnaround plans. Governance, Data, and Reporting Maintain insurance records and data quality (SOVs, exposure data, valuations, risk improvements). Produce dashboards and management reports for the CFO and leadership (renewal outcomes, coverage changes, claims trends, premium benchmarks). Continuous improvement: develop playbooks, templates, and training for operational teams. Broader Risk Management (Secondary Focus) Support ERM activities as needed: risk registers, mitigation planning, incident trend analysis, and insurance related elements of business continuity. Contribute to HSE/operational risk insights to improve insurability and reduce losses. Profile A successful Renewable Energy Insurance Risk Manager should have: Skills, Experience & Qualifications: 4-8 years' experience in insurance (broker, insurer, or in house), with energy, infrastructure, industrials, or construction exposure. Solid understanding of CAR/EAR, DSU/ALOP, PD/BI, liability, and cyber-from placement through claims. Experience with multi country programmes (global master + local admitted), broker management, and renewals. Strong claims acumen and the ability to drive outcomes with adjusters and insurers. Comfortable owning data & submissions (SOVs, BI worksheets, exposure data), with good Excel skills. Hands on, pragmatic operator who can work across finance, legal, projects, operations, and IT/OT. Renewables experience (wind/solar/storage) and familiarity with OEM/EPC/O&M contract insurance provisions. Experience aligning coverage with lenders' requirements and project finance structures. Progress toward CII (or equivalent) and/or risk-related qualifications. Spanish language skills (helpful for Chile). Basic data visualisation (e.g., Power BI) and policy/claims system familiarity. Job Offer London location, Renewable Energy Insurance Risk Manager Competitive salary ranging from 60,000 to 75,000 + 20% bonus. Permanent position Opportunities to work on innovative renewable energy projects. Professional growth within a medium-sized organisation. If you are passionate about renewable energy and have a strong background in insurance and risk management, we encourage you to apply for this exciting opportunity in London.
Job title: Operations & People Lead Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview ( ) Salary: £45k to £50k p.a. (pro rata), depending on experience Reporting to: CEO Start date: ASAP - depending on candidate s notice period Normal hours: Office hours are 9.30 - 5.30pm, Monday Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. ( requests for flexible working hours will be considered) Other: Annual leave is 25 days per year (pro rata) plus standard bank holidays Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities All employees are able to claim 1 hour a week for personal wellbeing Pension scheme enrolment and 6% employer contributions (reviewed annually) ( ) Access to office space in London is always available to staff who can't or don't want to work from home. Some travel is involved in this role, to visit organisations and run programme activities. If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided). About Julie s Bicycle (JB) JB unites culture, creativity and climate action to drive change. For nearly two decades, we ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future. Role summary As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care. Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment. Key Responsibilities People strategy - (Approx 40%) Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care. Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts. People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment. Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads. Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy. Operational excellence (Approx 30%) Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team. Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working. Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection. Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team. HR & financial administration (Approx 20%) HR: HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software. Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation. Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor. Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations. Resource management: Manage IT and Operations budgets. Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements. Executive support & governance (Approx 10% of the time) Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work. Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance. Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc. Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers. Office Management: Lead on the management of JB s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues. Person Specification Essential HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team. Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing. A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues. Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions. Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail. Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms. Broad familiarity with financial and business principles. Effectively manage competing priorities and adapt and respond as business needs require Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively. Creative problem solving skills A proactive, flexible approach, and ability to progress work independently in a fast paced environment. Why Join Us? At Julie s Bicycle, you ll join a passionate team working at the intersection of creativity and climate action . click apply for full job details
Apr 29, 2026
Full time
Job title: Operations & People Lead Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview ( ) Salary: £45k to £50k p.a. (pro rata), depending on experience Reporting to: CEO Start date: ASAP - depending on candidate s notice period Normal hours: Office hours are 9.30 - 5.30pm, Monday Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. ( requests for flexible working hours will be considered) Other: Annual leave is 25 days per year (pro rata) plus standard bank holidays Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities All employees are able to claim 1 hour a week for personal wellbeing Pension scheme enrolment and 6% employer contributions (reviewed annually) ( ) Access to office space in London is always available to staff who can't or don't want to work from home. Some travel is involved in this role, to visit organisations and run programme activities. If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided). About Julie s Bicycle (JB) JB unites culture, creativity and climate action to drive change. For nearly two decades, we ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future. Role summary As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care. Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment. Key Responsibilities People strategy - (Approx 40%) Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care. Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts. People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment. Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads. Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy. Operational excellence (Approx 30%) Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team. Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working. Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection. Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team. HR & financial administration (Approx 20%) HR: HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software. Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation. Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor. Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations. Resource management: Manage IT and Operations budgets. Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements. Executive support & governance (Approx 10% of the time) Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work. Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance. Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc. Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers. Office Management: Lead on the management of JB s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues. Person Specification Essential HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team. Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing. A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues. Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions. Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail. Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms. Broad familiarity with financial and business principles. Effectively manage competing priorities and adapt and respond as business needs require Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively. Creative problem solving skills A proactive, flexible approach, and ability to progress work independently in a fast paced environment. Why Join Us? At Julie s Bicycle, you ll join a passionate team working at the intersection of creativity and climate action . click apply for full job details
We have an opportunity for a Contracts Manager - Mechanical and Electrical to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. About the Role Lead the management of contracts for assigned mechanical and electrical systems, ensuring safe, compliant, and value-for-money service delivery. Maintain up-to-date knowledge of statutory legislation, British Standards, and guidance (including SFG20), ensuring full compliance with all safety obligations. Monitor contractor performance against specifications and KPIs, chair review meetings, and drive continuous improvement where required. Manage budgets, forecasting, spend control, and authorise payments and contract variations as appropriate. Support procurement activities to ensure contracts are awarded in line with organisational requirements. Analyse repairs data and emerging trends to inform planned works and long-term maintenance strategies. Act as a key point of contact for contractors, customers, and stakeholders, resolving operational matters and keeping customers informed of planned works. Investigate complaints and mechanical-related incidents or emergencies, implementing robust processes to ensure effective resolution and learning. Develop and oversee structured audit and inspection programmes, maintaining accurate electronic compliance records from inception to closure. Build and maintain effective working relationships across teams, contractors, and partners to support successful delivery of SNG's objectives. To Be Successful in This Role Hold a Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair (or equivalent experience). Demonstrate strong technical knowledge of M&E systems, safety requirements, and commercial contract management. Have experience managing third-party suppliers and delivering large-scale M&E testing programmes. Possess a sound understanding of current building regulations and Health & Safety legislation, including CDM. Be confident interpreting and applying legislative and regulatory documents. Show strong financial awareness, with the ability to plan, track, and forecast budgets to ensure value for money and mitigate risk. Maintain accurate project and compliance records from inception through to completion. Be an effective communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally. Demonstrate good working knowledge of Microsoft Office (Word, Excel, Outlook). Have strong organisational and time management skills, with the ability to manage competing priorities and work to deadlines under pressure. Be a collaborative team player with integrity and a commitment to continuous learning. Be willing to work in the office and travel between sites as required.
Apr 29, 2026
Full time
We have an opportunity for a Contracts Manager - Mechanical and Electrical to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. About the Role Lead the management of contracts for assigned mechanical and electrical systems, ensuring safe, compliant, and value-for-money service delivery. Maintain up-to-date knowledge of statutory legislation, British Standards, and guidance (including SFG20), ensuring full compliance with all safety obligations. Monitor contractor performance against specifications and KPIs, chair review meetings, and drive continuous improvement where required. Manage budgets, forecasting, spend control, and authorise payments and contract variations as appropriate. Support procurement activities to ensure contracts are awarded in line with organisational requirements. Analyse repairs data and emerging trends to inform planned works and long-term maintenance strategies. Act as a key point of contact for contractors, customers, and stakeholders, resolving operational matters and keeping customers informed of planned works. Investigate complaints and mechanical-related incidents or emergencies, implementing robust processes to ensure effective resolution and learning. Develop and oversee structured audit and inspection programmes, maintaining accurate electronic compliance records from inception to closure. Build and maintain effective working relationships across teams, contractors, and partners to support successful delivery of SNG's objectives. To Be Successful in This Role Hold a Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair (or equivalent experience). Demonstrate strong technical knowledge of M&E systems, safety requirements, and commercial contract management. Have experience managing third-party suppliers and delivering large-scale M&E testing programmes. Possess a sound understanding of current building regulations and Health & Safety legislation, including CDM. Be confident interpreting and applying legislative and regulatory documents. Show strong financial awareness, with the ability to plan, track, and forecast budgets to ensure value for money and mitigate risk. Maintain accurate project and compliance records from inception through to completion. Be an effective communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally. Demonstrate good working knowledge of Microsoft Office (Word, Excel, Outlook). Have strong organisational and time management skills, with the ability to manage competing priorities and work to deadlines under pressure. Be a collaborative team player with integrity and a commitment to continuous learning. Be willing to work in the office and travel between sites as required.
International Rescue Committee UK
Winchester, Hampshire
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Refugee Employability Officer will provide tailored employability support to resettled refugees in Hampshire under the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship and other eligible schemes. The role delivers structured one-to-one and group-based support focusing on supporting individuals towards employment. This will include agreeing and supporting individuals towards employability related goals and actions within the Individual Support Plan, job search and application support, interview preparation, understanding UK workplace expectations, employer engagement, and links to training, apprenticeships and (where appropriate) self-employment. This work will support individuals often facing barriers such as limited English, recognition of overseas qualifications, childcare responsibilities, health needs or confidence challenges. Employability support will be integrated within wider Integration support planning to promote sustainable economic independence, strengthen longer-term integration outcomes and support access to appropriate public services where needed. Key Working Relationships This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Programme Manager (Economic Empowerment), Senior Integration and Resettlement Officers, Integration Officer, Bilingual Integration Officer, Bilingual Resettlement Officers, ESOL and Education colleagues, Employment Caseworkers and other relevant staff. This position will also work closely with staff at our partner organisation, Citizen Advice Rushmoor, Jobcentre Plus (DWP), statutory funded employment support services (ie Connect to Work), education and training providers, employers, and relevant advice organisations across Hampshire. This role will be line managed by the Senior Integration Officer with a dotted line to the Programme Manager (Economic Empowerment). KEY ACCOUNTABILITIES Employability support to individuals (55%) Conduct structured individual assessments to identify skills, qualifications, employment history, transferable competencies and career aspirations, translating these into clear and realistic actions and goals within an Individual Support Plan. Deliver tailored job readiness support through one-to-one coaching and group-based workshops, including CV development, interview preparation, UK workplace norms, digital literacy, job search strategies and confidence-building. Support individuals to access and sustain employment opportunities, facilitating job matching, including liaising with employers, facilitating introductions, supporting applications and providing on the job follow-up assistance to promote job retention and progression. Monitor and respond to employment and training related risks, including exploitation, unsafe work and discrimination, ensuring appropriate safeguarding action, advocacy for clients, and partnership working with Citizens Advice Rushmoor and other external partners. Provide structured guidance to individuals considering small scale self employment work, including exploring viable income generating ideas, basic planning and market research, understanding relevant UK start up and compliance requirements (e.g. sole trader status, HMRC registration and Self Assessment, banking, insurance and any required licences), and signposting to appropriate start up and business support services. Facilitate access to vocational training, apprenticeships, accredited courses and skills development opportunities that enhance employability and support longer-term career progression. External engagement and partnerships (20%) Develop and maintain productive relationships with local employers across Hampshire to facilitate direct placements, identify suitable job opportunities, work experience placements and promote inclusive recruitment practices amongst local employers. Promote awareness among employers of the skills and contributions of resettled refugees, supporting inclusive workplace practices and addressing misconceptions where appropriate. Build and maintain collaborative working relationships with Jobcentre Plus (DWP), education and training providers, and business advice and start-up support services to strengthen pathways into work, training and self-employment. Represent the service in local employability and partnership forums, contributing to multi-agency strategies that improve labour market access and progression for resettled refugees. Key Administrative tasks (15%) Ensure timely and accurate compliance with all reporting requirements, including database management, case noting, and file maintenance with a focus on evidencing client progress and outcomes. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements. Provide logistical support for the procurement of into work support items and the delivery of employability workshops and employer events, including preparation of participant materials and coordination with partners. Analyse trends and barriers affecting employment outcomes and contribute insights to service development discussions to strengthen overall programme impact. Ways of working (10%) Collaborate with internal colleagues and external partners to ensure that employment, training and self-employment pathways are integrated within longer-term integration planning. Gather and analyse client and employer feedback to inform continuous improvement of employability interventions and self-employment support. Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities. PERSON SPECIFICATION Skills, Knowledge and Qualifications Essential Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English. Strong knowledge of the local Hampshire employment context, including employment opportunities, key local employers and available training and development pathways. Excellent interpersonal and relationship building skills, with the confidence to engage and maintain a wide range of internal and external partnerships. Good IT skills, including proficiency in using Microsoft Office and experience delivering or supporting meetings/workshops via online platforms such as Microsoft Teams and Zoom. Strong working knowledge of the UK labour market and recruitment processes, with the ability to coach clients on job search, CV development, interview preparation and workplace expectations. Ability to travel regularly throughout Hampshire, the service delivery area. Desirable Ability to communicate in Dari and/or Pashto, or another community language relevant to the Hampshire resettled population. Lived experience of forced migration, resettlement, or navigating UK employment systems as a refugee or migrant. Experience Essential Minimum two years of related experience, delivering tailored employability support with refugees, migrants or other vulnerable populations in Hampshire. Experience delivering one-to-one employability coaching and/or group-based job readiness workshops in diverse, multi-lingual and cross-cultural environments. Experience conducting outreach to the private sector to build relationships and raise awareness. Experience supporting clients to access employment, education and training opportunities, including liaising with Jobcentre Plus (DWP), training providers and employers where appropriate. Experience handling confidential documents and sensitive information. Prior experience of using a client relationship management system or case management database, with accurate case noting and outcome tracking. Desirable . click apply for full job details
Apr 29, 2026
Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Refugee Employability Officer will provide tailored employability support to resettled refugees in Hampshire under the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship and other eligible schemes. The role delivers structured one-to-one and group-based support focusing on supporting individuals towards employment. This will include agreeing and supporting individuals towards employability related goals and actions within the Individual Support Plan, job search and application support, interview preparation, understanding UK workplace expectations, employer engagement, and links to training, apprenticeships and (where appropriate) self-employment. This work will support individuals often facing barriers such as limited English, recognition of overseas qualifications, childcare responsibilities, health needs or confidence challenges. Employability support will be integrated within wider Integration support planning to promote sustainable economic independence, strengthen longer-term integration outcomes and support access to appropriate public services where needed. Key Working Relationships This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Programme Manager (Economic Empowerment), Senior Integration and Resettlement Officers, Integration Officer, Bilingual Integration Officer, Bilingual Resettlement Officers, ESOL and Education colleagues, Employment Caseworkers and other relevant staff. This position will also work closely with staff at our partner organisation, Citizen Advice Rushmoor, Jobcentre Plus (DWP), statutory funded employment support services (ie Connect to Work), education and training providers, employers, and relevant advice organisations across Hampshire. This role will be line managed by the Senior Integration Officer with a dotted line to the Programme Manager (Economic Empowerment). KEY ACCOUNTABILITIES Employability support to individuals (55%) Conduct structured individual assessments to identify skills, qualifications, employment history, transferable competencies and career aspirations, translating these into clear and realistic actions and goals within an Individual Support Plan. Deliver tailored job readiness support through one-to-one coaching and group-based workshops, including CV development, interview preparation, UK workplace norms, digital literacy, job search strategies and confidence-building. Support individuals to access and sustain employment opportunities, facilitating job matching, including liaising with employers, facilitating introductions, supporting applications and providing on the job follow-up assistance to promote job retention and progression. Monitor and respond to employment and training related risks, including exploitation, unsafe work and discrimination, ensuring appropriate safeguarding action, advocacy for clients, and partnership working with Citizens Advice Rushmoor and other external partners. Provide structured guidance to individuals considering small scale self employment work, including exploring viable income generating ideas, basic planning and market research, understanding relevant UK start up and compliance requirements (e.g. sole trader status, HMRC registration and Self Assessment, banking, insurance and any required licences), and signposting to appropriate start up and business support services. Facilitate access to vocational training, apprenticeships, accredited courses and skills development opportunities that enhance employability and support longer-term career progression. External engagement and partnerships (20%) Develop and maintain productive relationships with local employers across Hampshire to facilitate direct placements, identify suitable job opportunities, work experience placements and promote inclusive recruitment practices amongst local employers. Promote awareness among employers of the skills and contributions of resettled refugees, supporting inclusive workplace practices and addressing misconceptions where appropriate. Build and maintain collaborative working relationships with Jobcentre Plus (DWP), education and training providers, and business advice and start-up support services to strengthen pathways into work, training and self-employment. Represent the service in local employability and partnership forums, contributing to multi-agency strategies that improve labour market access and progression for resettled refugees. Key Administrative tasks (15%) Ensure timely and accurate compliance with all reporting requirements, including database management, case noting, and file maintenance with a focus on evidencing client progress and outcomes. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements. Provide logistical support for the procurement of into work support items and the delivery of employability workshops and employer events, including preparation of participant materials and coordination with partners. Analyse trends and barriers affecting employment outcomes and contribute insights to service development discussions to strengthen overall programme impact. Ways of working (10%) Collaborate with internal colleagues and external partners to ensure that employment, training and self-employment pathways are integrated within longer-term integration planning. Gather and analyse client and employer feedback to inform continuous improvement of employability interventions and self-employment support. Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities. PERSON SPECIFICATION Skills, Knowledge and Qualifications Essential Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English. Strong knowledge of the local Hampshire employment context, including employment opportunities, key local employers and available training and development pathways. Excellent interpersonal and relationship building skills, with the confidence to engage and maintain a wide range of internal and external partnerships. Good IT skills, including proficiency in using Microsoft Office and experience delivering or supporting meetings/workshops via online platforms such as Microsoft Teams and Zoom. Strong working knowledge of the UK labour market and recruitment processes, with the ability to coach clients on job search, CV development, interview preparation and workplace expectations. Ability to travel regularly throughout Hampshire, the service delivery area. Desirable Ability to communicate in Dari and/or Pashto, or another community language relevant to the Hampshire resettled population. Lived experience of forced migration, resettlement, or navigating UK employment systems as a refugee or migrant. Experience Essential Minimum two years of related experience, delivering tailored employability support with refugees, migrants or other vulnerable populations in Hampshire. Experience delivering one-to-one employability coaching and/or group-based job readiness workshops in diverse, multi-lingual and cross-cultural environments. Experience conducting outreach to the private sector to build relationships and raise awareness. Experience supporting clients to access employment, education and training opportunities, including liaising with Jobcentre Plus (DWP), training providers and employers where appropriate. Experience handling confidential documents and sensitive information. Prior experience of using a client relationship management system or case management database, with accurate case noting and outcome tracking. Desirable . click apply for full job details
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Apr 29, 2026
Full time
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Description We are looking for an organised, proactive Client Support Coordinator to join YoungEducation. This is a key operational role supporting the delivery of services across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will play a central role in ensuring that services run smoothly, efficiently, and to a high standard, supporting young people, families, schools, and local authorities. You will coordinate referrals, manage timetables, oversee reporting, and act as a main point of contact across multiple services. The role requires someone who is confident managing information, communicating clearly, and maintaining strong organisation in a fast-paced environment. The role Working closely with the Operations Manager, you will take ownership of the coordination and day-to-day delivery of programmes across the organisation. You will manage referrals and onboarding from initial enquiry through to placement, ensuring all information is accurate, complete, and shared appropriately. You will coordinate availability with tutors, service providers, and subcontractors, and ensure timetables are planned effectively and updated as needed. You will maintain oversight of attendance, engagement, and programme delivery, identifying any issues early and supporting appropriate action. You will also ensure that all reporting is completed to a high standard, reviewing submissions and ensuring they meet organisational, safeguarding, and commissioning expectations. A key part of the role is quality assurance. You will check reports from tutors, service providers, and subcontractors, ensuring they are clear, accurate, and professional. Where concerns arise whether related to quality, safeguarding, or performance you will escalate these appropriately to management. You will also be responsible for maintaining accurate data and systems, tracking performance, and supporting reporting for senior leadership. This includes identifying trends, risks, and areas for improvement across services. The role involves regular communication with a wide range of stakeholders, including schools, local authorities, families, and private clients. You will be expected to communicate confidently and professionally, both over the phone and via email, and ensure that important information is relayed clearly and accurately. You will contribute to the continuous improvement of systems and processes, helping to ensure consistency, efficiency, and high standards across the organisation. Key responsibilities Manage referrals, enquiries, and onboarding across all services Coordinate staff availability and timetabling Act as a point of contact for schools, local authorities, families, and private clients Monitor attendance, engagement, and programme delivery Oversee the completion and quality of reporting Check reports from tutors, service providers, and subcontractors Escalate any safeguarding, quality, or performance concerns to management Maintain accurate records and data systems Track performance and support reporting to senior leadership Support improvements to systems and processes About you You will have experience in education, tuition, or a similar environment, and be confident managing coordination and administrative responsibilities within a fast-paced setting. You will be highly organised, able to manage multiple priorities, and comfortable taking ownership of your workload. You will have excellent spoken and written English, strong communication skills, and be confident speaking with a range of stakeholders. You will also have strong IT skills, including Microsoft Office, and be comfortable working with data, systems, and reporting. You will be able to interpret information, identify issues, and support solutions in a practical and professional way. Desirable Experience working with schools or local authorities Understanding of EHCPs or SEND Experience attending EHCP reviews or multi-agency meetings What we offer 25 days annual leave plus bank holidays (33 total) Attractive employer pension scheme Ongoing professional development Opportunities for progression within a growing organisation Safeguarding Statement YoungEducation is committed to safeguarding and promoting the welfare of children and young people. All applicants are expected to share this commitment. This role is subject to: Enhanced DBS check Barred List check Two professional references Right to work in the UK
Apr 29, 2026
Full time
Description We are looking for an organised, proactive Client Support Coordinator to join YoungEducation. This is a key operational role supporting the delivery of services across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will play a central role in ensuring that services run smoothly, efficiently, and to a high standard, supporting young people, families, schools, and local authorities. You will coordinate referrals, manage timetables, oversee reporting, and act as a main point of contact across multiple services. The role requires someone who is confident managing information, communicating clearly, and maintaining strong organisation in a fast-paced environment. The role Working closely with the Operations Manager, you will take ownership of the coordination and day-to-day delivery of programmes across the organisation. You will manage referrals and onboarding from initial enquiry through to placement, ensuring all information is accurate, complete, and shared appropriately. You will coordinate availability with tutors, service providers, and subcontractors, and ensure timetables are planned effectively and updated as needed. You will maintain oversight of attendance, engagement, and programme delivery, identifying any issues early and supporting appropriate action. You will also ensure that all reporting is completed to a high standard, reviewing submissions and ensuring they meet organisational, safeguarding, and commissioning expectations. A key part of the role is quality assurance. You will check reports from tutors, service providers, and subcontractors, ensuring they are clear, accurate, and professional. Where concerns arise whether related to quality, safeguarding, or performance you will escalate these appropriately to management. You will also be responsible for maintaining accurate data and systems, tracking performance, and supporting reporting for senior leadership. This includes identifying trends, risks, and areas for improvement across services. The role involves regular communication with a wide range of stakeholders, including schools, local authorities, families, and private clients. You will be expected to communicate confidently and professionally, both over the phone and via email, and ensure that important information is relayed clearly and accurately. You will contribute to the continuous improvement of systems and processes, helping to ensure consistency, efficiency, and high standards across the organisation. Key responsibilities Manage referrals, enquiries, and onboarding across all services Coordinate staff availability and timetabling Act as a point of contact for schools, local authorities, families, and private clients Monitor attendance, engagement, and programme delivery Oversee the completion and quality of reporting Check reports from tutors, service providers, and subcontractors Escalate any safeguarding, quality, or performance concerns to management Maintain accurate records and data systems Track performance and support reporting to senior leadership Support improvements to systems and processes About you You will have experience in education, tuition, or a similar environment, and be confident managing coordination and administrative responsibilities within a fast-paced setting. You will be highly organised, able to manage multiple priorities, and comfortable taking ownership of your workload. You will have excellent spoken and written English, strong communication skills, and be confident speaking with a range of stakeholders. You will also have strong IT skills, including Microsoft Office, and be comfortable working with data, systems, and reporting. You will be able to interpret information, identify issues, and support solutions in a practical and professional way. Desirable Experience working with schools or local authorities Understanding of EHCPs or SEND Experience attending EHCP reviews or multi-agency meetings What we offer 25 days annual leave plus bank holidays (33 total) Attractive employer pension scheme Ongoing professional development Opportunities for progression within a growing organisation Safeguarding Statement YoungEducation is committed to safeguarding and promoting the welfare of children and young people. All applicants are expected to share this commitment. This role is subject to: Enhanced DBS check Barred List check Two professional references Right to work in the UK
Welcome to Ada At Ada, the National College for Digital Skills, our mission is to empower the next generation of diverse digital talent. By combining high-quality education with deep industry partnerships, we are expanding the talent pipeline, diversifying the tech sector, and transforming lives. As a specialist Further Education college, all our students study Computing, while our Higher Level and Degree Apprentices work in high-demand disciplines within innovative, blue-chip companies. Bridging the Skills Gap The UK s digital skills gap costs the economy an estimated £63 billion annually in lost GDP. Ada addresses this by equipping young people with the specific skills the industry requires. Since being announced by the Prime Minister in 2014 as England s first new FE College since 1993, we have consistently excelled, earning "Good with Outstanding features" in our first two Ofsted inspections. Our Reach and Impact We operate from state-of-the-art campuses in Victoria, London, and Ancoats, Manchester, fostering a supportive, values-driven environment for students and staff alike. Our current learner demographics reflect our commitment to inclusion: 33% Female 62% Ethnic minority backgrounds 27% Low-income households 48% From low-income areas. Our London Sixth Form currently enrolls 216 students, delivering nation-leading results: The qualification achievement rate (QAR) is 84% with those from disadvantaged backgrounds (measured as eligible for FSM) at 88%. The BTEC pass rate achieved is 100%, with 65% of learners attaining the highest grades (Distinction or Distinction). The programs successfully lead to 91% positive destinations for learners. Expanding our curriculum In response to our successful roll out of T Levels from September 2024 we are expecting to expand the offer of the program in Digital Software Development with up to 75 learners across both our campuses with London hosting up to 50 learners. This includes a 315-hour industry placement and a comprehensive skills program designed to launch successful careers in tech. We are also looking ahead to launching new V Levels in 2027 in response to the DfE launch of distinct programmes of study. Key aspects of the role and main duties Teach Computer Science to Ada students, maintaining outstanding standards of teaching, learning and assessment. Support the college in developing an inventive approach to teaching, learning and assessment in computer science so that all students are challenged effectively and enabled not simply to achieve high outcomes but also to gain an excellent understanding of the subject which propels them into successful progression routes. Prepare high quality learning resources that reflect the Ada Approach to Collaborative Professionalism. Provide academic and pastoral support for students in their lessons, as well as support outside lessons (e.g. after college or during part of lunch) to ensure that every student makes continuous and effective progress. Support student progress by providing constructive feedback both in lesson and on homework submitted that systematically checks learners understanding, identifies misconceptions accurately and provides clear, direct strategies for improvement. Provide written feedback on students progress to the college, to parents/carers and to students themselves where appropriate and as directed by Senior Leaders. Be a Team Lead (Form Tutor) and support, through mentoring and intervention, the personal development and academic progress of the students in your Team in line with Ada s Social Mission and commitment to diversity and inclusion. Ensure you incorporate relevant industry support into your classroom teaching, e.g., through guest speakers, industry visits, subject competitions and that you take an active part in Ada s industry projects. Participate fully in the learning community of Ada teachers, for example by regularly observing colleagues and welcoming observations in return and by contributing enthusiastically to discussions around teaching and learning. Provide or contribute to written assessments, reports and references relating to individual students and groups of students. Participate in arrangements for preparing students for public examinations and in assessing students for the purposes of such examinations. Attend professional development activities either at Ada or elsewhere to improve and enhance your own practice, including attending meetings which take place outside of normal working hours. Person Specification Essential qualifications and experience Degree level qualification in a relevant subject Qualified teacher status (QTS) / PGCE / Lecturer qualification (QTLS) Delivery of Computer Science/ Computing at Level 3 with an excellent track record of results Desirable qualifications and experience Enthusiasm for teaching Computer Science to a high standard Embodiment of Ada s values: Curiosity, Creativity, Collaboration, Rigour and Resilience An educational vision aligned with the college s high aspirations. Genuine passion and belief in the potential of every student Ability to engage and inspire students and support learning A desire to innovate and try new approaches, being reflective and learning from mistakes. A commitment to on-going subject and personal development Strong collaborative working skills Strong interpersonal, written and oral communication skills Excellent organisational and time management skills A willingness to work flexibly and where necessary outside of normal working hours Personal qualities Enthusiasm for teaching Computer Science to a high standard Embodiment of Ada s values: Curiosity, Creativity, Collaboration, Rigour and Resilience An educational vision aligned with the college s high aspirations. Genuine passion and belief in the potential of every student Ability to engage and inspire students and support learning A desire to innovate and try new approaches, being reflective and learning from mistakes. A commitment to on-going subject and personal development Strong collaborative working skills Strong interpersonal, written and oral communication skills Excellent organisational and time management skills A willingness to work flexibly and where necessary outside of normal working hours Safeguarding The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. Equal Opportunities Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: • To provide and promote equality of opportunity in all areas of its work and activity; • To recognise and develop the diversity of skills and talent within its current and potential community; • To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction; • To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; • To promote good relations between individuals from different groups. Applicants with Disabilities Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR department. Sponsorship Sadly, we are unable to offer sponsorship for this role , so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. Thank you for your interest in Ada, the National College for Digital Skills and Good luck with your application.
Apr 28, 2026
Full time
Welcome to Ada At Ada, the National College for Digital Skills, our mission is to empower the next generation of diverse digital talent. By combining high-quality education with deep industry partnerships, we are expanding the talent pipeline, diversifying the tech sector, and transforming lives. As a specialist Further Education college, all our students study Computing, while our Higher Level and Degree Apprentices work in high-demand disciplines within innovative, blue-chip companies. Bridging the Skills Gap The UK s digital skills gap costs the economy an estimated £63 billion annually in lost GDP. Ada addresses this by equipping young people with the specific skills the industry requires. Since being announced by the Prime Minister in 2014 as England s first new FE College since 1993, we have consistently excelled, earning "Good with Outstanding features" in our first two Ofsted inspections. Our Reach and Impact We operate from state-of-the-art campuses in Victoria, London, and Ancoats, Manchester, fostering a supportive, values-driven environment for students and staff alike. Our current learner demographics reflect our commitment to inclusion: 33% Female 62% Ethnic minority backgrounds 27% Low-income households 48% From low-income areas. Our London Sixth Form currently enrolls 216 students, delivering nation-leading results: The qualification achievement rate (QAR) is 84% with those from disadvantaged backgrounds (measured as eligible for FSM) at 88%. The BTEC pass rate achieved is 100%, with 65% of learners attaining the highest grades (Distinction or Distinction). The programs successfully lead to 91% positive destinations for learners. Expanding our curriculum In response to our successful roll out of T Levels from September 2024 we are expecting to expand the offer of the program in Digital Software Development with up to 75 learners across both our campuses with London hosting up to 50 learners. This includes a 315-hour industry placement and a comprehensive skills program designed to launch successful careers in tech. We are also looking ahead to launching new V Levels in 2027 in response to the DfE launch of distinct programmes of study. Key aspects of the role and main duties Teach Computer Science to Ada students, maintaining outstanding standards of teaching, learning and assessment. Support the college in developing an inventive approach to teaching, learning and assessment in computer science so that all students are challenged effectively and enabled not simply to achieve high outcomes but also to gain an excellent understanding of the subject which propels them into successful progression routes. Prepare high quality learning resources that reflect the Ada Approach to Collaborative Professionalism. Provide academic and pastoral support for students in their lessons, as well as support outside lessons (e.g. after college or during part of lunch) to ensure that every student makes continuous and effective progress. Support student progress by providing constructive feedback both in lesson and on homework submitted that systematically checks learners understanding, identifies misconceptions accurately and provides clear, direct strategies for improvement. Provide written feedback on students progress to the college, to parents/carers and to students themselves where appropriate and as directed by Senior Leaders. Be a Team Lead (Form Tutor) and support, through mentoring and intervention, the personal development and academic progress of the students in your Team in line with Ada s Social Mission and commitment to diversity and inclusion. Ensure you incorporate relevant industry support into your classroom teaching, e.g., through guest speakers, industry visits, subject competitions and that you take an active part in Ada s industry projects. Participate fully in the learning community of Ada teachers, for example by regularly observing colleagues and welcoming observations in return and by contributing enthusiastically to discussions around teaching and learning. Provide or contribute to written assessments, reports and references relating to individual students and groups of students. Participate in arrangements for preparing students for public examinations and in assessing students for the purposes of such examinations. Attend professional development activities either at Ada or elsewhere to improve and enhance your own practice, including attending meetings which take place outside of normal working hours. Person Specification Essential qualifications and experience Degree level qualification in a relevant subject Qualified teacher status (QTS) / PGCE / Lecturer qualification (QTLS) Delivery of Computer Science/ Computing at Level 3 with an excellent track record of results Desirable qualifications and experience Enthusiasm for teaching Computer Science to a high standard Embodiment of Ada s values: Curiosity, Creativity, Collaboration, Rigour and Resilience An educational vision aligned with the college s high aspirations. Genuine passion and belief in the potential of every student Ability to engage and inspire students and support learning A desire to innovate and try new approaches, being reflective and learning from mistakes. A commitment to on-going subject and personal development Strong collaborative working skills Strong interpersonal, written and oral communication skills Excellent organisational and time management skills A willingness to work flexibly and where necessary outside of normal working hours Personal qualities Enthusiasm for teaching Computer Science to a high standard Embodiment of Ada s values: Curiosity, Creativity, Collaboration, Rigour and Resilience An educational vision aligned with the college s high aspirations. Genuine passion and belief in the potential of every student Ability to engage and inspire students and support learning A desire to innovate and try new approaches, being reflective and learning from mistakes. A commitment to on-going subject and personal development Strong collaborative working skills Strong interpersonal, written and oral communication skills Excellent organisational and time management skills A willingness to work flexibly and where necessary outside of normal working hours Safeguarding The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. Equal Opportunities Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: • To provide and promote equality of opportunity in all areas of its work and activity; • To recognise and develop the diversity of skills and talent within its current and potential community; • To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction; • To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; • To promote good relations between individuals from different groups. Applicants with Disabilities Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR department. Sponsorship Sadly, we are unable to offer sponsorship for this role , so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. Thank you for your interest in Ada, the National College for Digital Skills and Good luck with your application.
We have an opportunity for a Contracts Manager - Heating and Ventilation to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. The Role: Your responsibilities will include : Lead and manage contracts for heating plant, mechanical ventilation, and heat networks, ensuring full compliance with all statutory and regulatory requirements. Monitor contractor performance against specifications and KPIs, chair review meetings, and drive service improvements where required. Oversee budgets, forecasting, spend control, and authorise payments and variations to ensure value for money. Act as the key point of contact for contractors, residents, and stakeholders, resolving operational issues and keeping customers informed. Analyse repairs trends to inform planned works and continuous improvement initiatives. Support procurement exercises and ensure contracts align with organisational requirements. Oversee third-party audit programmes and maintain accurate compliance records from inception to closure. Investigate incidents and complaints, embedding lessons learned and promoting a strong culture of safety and compliance. Build effective working relationships across teams and partners to deliver safe, timely, and customer-focused outcomes. To be successful in this role you'll need: Essential: Level 3 NVQ Diploma in Gas Maintenance and Repair (or equivalent experience). Strong technical knowledge of heating and ventilation systems, gas safety, and commercial contract management. Sound understanding of current legislation and regulations, including Gas Safety Regulations 1998, Health & Safety legislation, CDM, and relevant building regulations. Experience managing third-party contractors and delivering large-scale gas testing programmes. Proven ability to manage budgets, forecast spend, and deliver value for money while mitigating risk. Confident communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally. Ability to maintain accurate compliance and project records from inception to completion. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines. A collaborative approach, high level of integrity, and commitment to continuous professional development. Willingness to be office-based and travel between sites as required. Desirable: Experience within Social Housing or a large, complex Housing Association. Commercial Gas qualifications and Gas Safe registration, with evidence of continued CPD. Unvented cylinder qualification. SMSTS, IOSH Managing Safely, or NEBOSH General Certificate
Apr 28, 2026
Full time
We have an opportunity for a Contracts Manager - Heating and Ventilation to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. The Role: Your responsibilities will include : Lead and manage contracts for heating plant, mechanical ventilation, and heat networks, ensuring full compliance with all statutory and regulatory requirements. Monitor contractor performance against specifications and KPIs, chair review meetings, and drive service improvements where required. Oversee budgets, forecasting, spend control, and authorise payments and variations to ensure value for money. Act as the key point of contact for contractors, residents, and stakeholders, resolving operational issues and keeping customers informed. Analyse repairs trends to inform planned works and continuous improvement initiatives. Support procurement exercises and ensure contracts align with organisational requirements. Oversee third-party audit programmes and maintain accurate compliance records from inception to closure. Investigate incidents and complaints, embedding lessons learned and promoting a strong culture of safety and compliance. Build effective working relationships across teams and partners to deliver safe, timely, and customer-focused outcomes. To be successful in this role you'll need: Essential: Level 3 NVQ Diploma in Gas Maintenance and Repair (or equivalent experience). Strong technical knowledge of heating and ventilation systems, gas safety, and commercial contract management. Sound understanding of current legislation and regulations, including Gas Safety Regulations 1998, Health & Safety legislation, CDM, and relevant building regulations. Experience managing third-party contractors and delivering large-scale gas testing programmes. Proven ability to manage budgets, forecast spend, and deliver value for money while mitigating risk. Confident communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally. Ability to maintain accurate compliance and project records from inception to completion. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines. A collaborative approach, high level of integrity, and commitment to continuous professional development. Willingness to be office-based and travel between sites as required. Desirable: Experience within Social Housing or a large, complex Housing Association. Commercial Gas qualifications and Gas Safe registration, with evidence of continued CPD. Unvented cylinder qualification. SMSTS, IOSH Managing Safely, or NEBOSH General Certificate
Hays Construction and Property
Cambridge, Cambridgeshire
About the RoleWe are seeking an experienced and motivated Mechanical Supervisor to join an Estates & Facilities team. Reporting to the Mechanical Manager, you will supervise the delivery of mechanical maintenance and installation works across a diverse university estate, ensuring compliance, safety, and high service standards in support of teaching, research, and student life. Key Responsibilities Supervise day-to-day mechanical maintenance, reactive repairs, and planned works across academic, residential, and commercial buildings. Lead and support a team of mechanical technicians and external contractors, ensuring work is completed safely, efficiently, and to specification. Oversee compliance with statutory requirements, including pressure systems, water hygiene (L8), HVAC, and associated regulations. Monitor work quality, allocate resources, prioritise workloads, and manage permits to work. Support planned preventative maintenance programmes and contribute to continuous improvement. Assist with mechanical projects, upgrades, and plant replacements, providing technical input where required. Maintain accurate records using the CAFM system and produce reports as needed. Ensure excellent customer service when liaising with academic and professional services staff. About YouYou will be an experienced mechanical professional with strong supervisory skills and a commitment to safety and service delivery. Recognised mechanical qualification (e.g. NVQ Level 3, City & Guilds, or equivalent). Proven experience supervising mechanical maintenance teams within large or complex estates. Strong working knowledge of HVAC, building services, and mechanical plant. Good understanding of health & safety legislation and statutory compliance. Ability to plan, prioritise, and communicate effectively. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 27, 2026
Full time
About the RoleWe are seeking an experienced and motivated Mechanical Supervisor to join an Estates & Facilities team. Reporting to the Mechanical Manager, you will supervise the delivery of mechanical maintenance and installation works across a diverse university estate, ensuring compliance, safety, and high service standards in support of teaching, research, and student life. Key Responsibilities Supervise day-to-day mechanical maintenance, reactive repairs, and planned works across academic, residential, and commercial buildings. Lead and support a team of mechanical technicians and external contractors, ensuring work is completed safely, efficiently, and to specification. Oversee compliance with statutory requirements, including pressure systems, water hygiene (L8), HVAC, and associated regulations. Monitor work quality, allocate resources, prioritise workloads, and manage permits to work. Support planned preventative maintenance programmes and contribute to continuous improvement. Assist with mechanical projects, upgrades, and plant replacements, providing technical input where required. Maintain accurate records using the CAFM system and produce reports as needed. Ensure excellent customer service when liaising with academic and professional services staff. About YouYou will be an experienced mechanical professional with strong supervisory skills and a commitment to safety and service delivery. Recognised mechanical qualification (e.g. NVQ Level 3, City & Guilds, or equivalent). Proven experience supervising mechanical maintenance teams within large or complex estates. Strong working knowledge of HVAC, building services, and mechanical plant. Good understanding of health & safety legislation and statutory compliance. Ability to plan, prioritise, and communicate effectively. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Head of Risk page is loaded Head of Riskremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-50212We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Risk Control# Position Type Permanent# Target Openings 1Here's what you'll be doing: You will play a leading role in safeguarding our assets and reputation by proactively identifying and mitigating risks across the whole business. This isn't about traditional "box-ticking"; we want you to move beyond old-school approaches to foster a culture of excellence and innovation. You'll become the trusted expert for an emerging risk environment, fostering a risk-aware mindset throughout the entire organisation. What makes this role different is the level of strategic influence you'll hold. You aren't just monitoring from the side-lines; you are a key partner and advisor providing critical insights to senior leaders on how risks impact our strategy. You'll be responsible for the continuous improvement and evolution of our existing comprehensive risk management framework, ensuring a best-fit approach that aligns perfectly with our long-term objectives. As ur Head of Risk, you'll: Take full ownership of proposing and implementing a risk strategy that is tailored to fit and operates effectively for our specific needs. Identify and prioritise operational and financial risks alongside regulatory and strategic challenges on a day-to-day basis. While maintaining a forward-looking lens on emerging threats. Prepare and present detailed risk reports to department heads,senior management and the Board, providing the strategic clarity needed to drive informed decision-making. Lead and develop a high-performing risk management team, fostering a culture of professional excellence and continuous improvement, and providing the guidance and support they need to succeed. Lead the enterprise-wide risk reporting strategy to ensure emerging issues are identified, triaged, and surfaced to leadership with the urgency required for decisive action Independently lead the placement and management of our UK corporate insurance programmes, ensuring comprehensive coverage across all business activities. Act as primary lead in negotiations with insurers to secure favorable terms and oversee the end-to-end claims process, with a specific focus on Errors & Omissions (E&O). We're looking for someone who is: An expert in risk management frameworks and methodologies with a deep understanding of industry best practices. Strong understanding of the business model and operations of a regulated financial services business (preferably within the insurance market). Deeply knowledgeable about UK regulations and insurance principles, and eligible to hold an FCA Certified Manager role. A proven leader with significant experience in motivating teams and implementing effective risk strategies from the ground up. A collaborative partner who can build strong relationships and influence stakeholders at the highest levels of the organisation. Highly analytical and technically literate, with the ability to use data and software to identify emerging trends. Resilient and ethical, staying calm under pressure and maintaining total objectivity when facing complex challenges. This role may be subject to FCA regulations, which we'll determine during the hiring process. If it is regulated, there will be specific responsibilities under FCA regulations, including enhanced checks and referencing. We'll explain everything in more detail as part of the hiring process. By embedding a forward-thinking risk culture across Simply Business, you'll give us the stability and confidence to keep innovating for our customers. Your expertise directly protects the foundations that allow us to continue enabling big dreams for small businesses. Apply today.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performance access to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counselling we match what you put into your pension up to five per cent . And pass on a tax-free sum that's four times your basic salary with our life assurance policy , with the option to increase it to ten times through our flexible benefit scheme our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service) our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
Apr 27, 2026
Full time
Head of Risk page is loaded Head of Riskremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-50212We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Risk Control# Position Type Permanent# Target Openings 1Here's what you'll be doing: You will play a leading role in safeguarding our assets and reputation by proactively identifying and mitigating risks across the whole business. This isn't about traditional "box-ticking"; we want you to move beyond old-school approaches to foster a culture of excellence and innovation. You'll become the trusted expert for an emerging risk environment, fostering a risk-aware mindset throughout the entire organisation. What makes this role different is the level of strategic influence you'll hold. You aren't just monitoring from the side-lines; you are a key partner and advisor providing critical insights to senior leaders on how risks impact our strategy. You'll be responsible for the continuous improvement and evolution of our existing comprehensive risk management framework, ensuring a best-fit approach that aligns perfectly with our long-term objectives. As ur Head of Risk, you'll: Take full ownership of proposing and implementing a risk strategy that is tailored to fit and operates effectively for our specific needs. Identify and prioritise operational and financial risks alongside regulatory and strategic challenges on a day-to-day basis. While maintaining a forward-looking lens on emerging threats. Prepare and present detailed risk reports to department heads,senior management and the Board, providing the strategic clarity needed to drive informed decision-making. Lead and develop a high-performing risk management team, fostering a culture of professional excellence and continuous improvement, and providing the guidance and support they need to succeed. Lead the enterprise-wide risk reporting strategy to ensure emerging issues are identified, triaged, and surfaced to leadership with the urgency required for decisive action Independently lead the placement and management of our UK corporate insurance programmes, ensuring comprehensive coverage across all business activities. Act as primary lead in negotiations with insurers to secure favorable terms and oversee the end-to-end claims process, with a specific focus on Errors & Omissions (E&O). We're looking for someone who is: An expert in risk management frameworks and methodologies with a deep understanding of industry best practices. Strong understanding of the business model and operations of a regulated financial services business (preferably within the insurance market). Deeply knowledgeable about UK regulations and insurance principles, and eligible to hold an FCA Certified Manager role. A proven leader with significant experience in motivating teams and implementing effective risk strategies from the ground up. A collaborative partner who can build strong relationships and influence stakeholders at the highest levels of the organisation. Highly analytical and technically literate, with the ability to use data and software to identify emerging trends. Resilient and ethical, staying calm under pressure and maintaining total objectivity when facing complex challenges. This role may be subject to FCA regulations, which we'll determine during the hiring process. If it is regulated, there will be specific responsibilities under FCA regulations, including enhanced checks and referencing. We'll explain everything in more detail as part of the hiring process. By embedding a forward-thinking risk culture across Simply Business, you'll give us the stability and confidence to keep innovating for our customers. Your expertise directly protects the foundations that allow us to continue enabling big dreams for small businesses. Apply today.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performance access to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counselling we match what you put into your pension up to five per cent . And pass on a tax-free sum that's four times your basic salary with our life assurance policy , with the option to increase it to ten times through our flexible benefit scheme our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service) our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
Niche RMS Support & Configuration Specialist South West England/Hybrid Working Hybrid role with onsite presence in the South West twice per week Permanent or Contract £70,000-£75,000 (permanent) or £500-£600/day (contract) Our client is a specialist consultancy delivering technology, transformation and operational change services across policing and public safety environments in the UK. As part of continued growth within their policing and public safety practice, an opportunity has arisen for an experienced Niche RMS Support & Configuration Specialist to join a team focused on supporting, configuring and enhancing the Niche Records Management System (RMS) within a policing environment. This role would suit someone with strong hands-on Niche RMS configuration experience who understands the realities of operational policing, high-volume case and records workflows, and the importance of stable, supportable solutions within mission-critical environments. The position offers hybrid working, with an expectation of onsite presence in the South West twice per week to support stakeholders, programme activity and operational engagement. The Role You will play a key role in configuring and supporting Niche RMS in line with operational requirements, agreed standards and wider programme objectives. Working closely with business stakeholders, technical teams, suppliers and operational users, you will help ensure the platform supports frontline policing activity, records management, compliance requirements and service continuity. This is a role that combines technical configuration expertise with stakeholder engagement and operational understanding. Key Responsibilities Configure and support Niche RMS in line with approved designs, operational requirements and governance standards Configure workflows, forms, entities, rules, validations and business logic Support the delivery of enhancements, upgrades and continuous improvement activity Ensure configurations are stable, supportable and aligned to operational use cases Work with stakeholders to translate operational and business requirements into system configuration Support role-based access controls, permissions and security configuration Assist with testing, issue resolution and troubleshooting across development, rehearsal and production environments Support data migration alignment and configuration readiness where required Contribute to documentation, knowledge transfer and handover into support teams Work collaboratively with programme teams, suppliers and operational stakeholders to ensure successful delivery Experience Required Proven experience configuring and supporting Niche RMS within a UK policing or criminal justice environment Strong understanding of Niche data structures, workflows and configuration capability Experience configuring security roles, permissions, validations and business rules Ability to support high-volume operational systems in live or programme environments Understanding of police operational processes and records management principles Awareness of compliance, audit and information governance requirements Experience troubleshooting configuration-related issues and supporting system stability Strong documentation and stakeholder communication skills Desirable Experience Experience supporting RMS replacement or transformation programmes Exposure to data migration activity and data model alignment Understanding of integrations, interfaces and wider system dependencies Experience supporting testing, rehearsal and go-live activity Knowledge of public sector, policing or blue-light operational environments NPPV3 clearance or eligibility to obtain clearance Working Arrangements This is a hybrid role requiring onsite presence in the South West twice per week. The role would suit someone comfortable working across stakeholder groups and supporting both operational and technical teams within a consultancy delivery environment. Why Apply? This is an opportunity to work within a specialist environment where your Niche RMS expertise will directly support operational policing outcomes. You will join a consultancy environment delivering meaningful systems that underpin frontline activity, public safety and records management across multiple client engagements. The role offers the chance to contribute across configuration, support and operational improvement while working with stakeholders who understand the importance of robust, fit-for-purpose systems in high-demand environments.
Apr 24, 2026
Niche RMS Support & Configuration Specialist South West England/Hybrid Working Hybrid role with onsite presence in the South West twice per week Permanent or Contract £70,000-£75,000 (permanent) or £500-£600/day (contract) Our client is a specialist consultancy delivering technology, transformation and operational change services across policing and public safety environments in the UK. As part of continued growth within their policing and public safety practice, an opportunity has arisen for an experienced Niche RMS Support & Configuration Specialist to join a team focused on supporting, configuring and enhancing the Niche Records Management System (RMS) within a policing environment. This role would suit someone with strong hands-on Niche RMS configuration experience who understands the realities of operational policing, high-volume case and records workflows, and the importance of stable, supportable solutions within mission-critical environments. The position offers hybrid working, with an expectation of onsite presence in the South West twice per week to support stakeholders, programme activity and operational engagement. The Role You will play a key role in configuring and supporting Niche RMS in line with operational requirements, agreed standards and wider programme objectives. Working closely with business stakeholders, technical teams, suppliers and operational users, you will help ensure the platform supports frontline policing activity, records management, compliance requirements and service continuity. This is a role that combines technical configuration expertise with stakeholder engagement and operational understanding. Key Responsibilities Configure and support Niche RMS in line with approved designs, operational requirements and governance standards Configure workflows, forms, entities, rules, validations and business logic Support the delivery of enhancements, upgrades and continuous improvement activity Ensure configurations are stable, supportable and aligned to operational use cases Work with stakeholders to translate operational and business requirements into system configuration Support role-based access controls, permissions and security configuration Assist with testing, issue resolution and troubleshooting across development, rehearsal and production environments Support data migration alignment and configuration readiness where required Contribute to documentation, knowledge transfer and handover into support teams Work collaboratively with programme teams, suppliers and operational stakeholders to ensure successful delivery Experience Required Proven experience configuring and supporting Niche RMS within a UK policing or criminal justice environment Strong understanding of Niche data structures, workflows and configuration capability Experience configuring security roles, permissions, validations and business rules Ability to support high-volume operational systems in live or programme environments Understanding of police operational processes and records management principles Awareness of compliance, audit and information governance requirements Experience troubleshooting configuration-related issues and supporting system stability Strong documentation and stakeholder communication skills Desirable Experience Experience supporting RMS replacement or transformation programmes Exposure to data migration activity and data model alignment Understanding of integrations, interfaces and wider system dependencies Experience supporting testing, rehearsal and go-live activity Knowledge of public sector, policing or blue-light operational environments NPPV3 clearance or eligibility to obtain clearance Working Arrangements This is a hybrid role requiring onsite presence in the South West twice per week. The role would suit someone comfortable working across stakeholder groups and supporting both operational and technical teams within a consultancy delivery environment. Why Apply? This is an opportunity to work within a specialist environment where your Niche RMS expertise will directly support operational policing outcomes. You will join a consultancy environment delivering meaningful systems that underpin frontline activity, public safety and records management across multiple client engagements. The role offers the chance to contribute across configuration, support and operational improvement while working with stakeholders who understand the importance of robust, fit-for-purpose systems in high-demand environments.
To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. Requirements Business Unit: Cappagh Contractors Construction (London) Ltd Reports to: HSEQ Director Location: South West London Area Contract: Permanent, Full Time Role Purpose To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. You will act as a senior competent person, ensuring compliance with UK legislation, gas industry standards, and client requirements. Working closely with the HSEQ Director, you will drive continuous improvement, strengthen operational assurance, and embed a proactive safety culture across all teams and contractors working on the gas network. Key Responsibilities Strategic Leadership & Compliance Support the HSEQ Director in developing and delivering the company's HSEQ strategy for gas network operations. Ensure compliance with relevant UK legislation including the Gas Safety (Management) Regulations GS(M)R, Health and Safety at Work Act 1974, CDM 2015, PUWER, LOLER, and environmental legislation. Maintain and improve the Integrated Management System in line with ISO 45001, ISO 9001, and ISO 14001. Provide competent advice to senior leaders, project managers, and operational teams on HSEQ matters, emerging risks, and regulatory changes. Support the development and review of policies, procedures, and safe systems of work specific to gas operations. Operational Oversight & Assurance Provide oversight of highrisk activities and effective implementation of safe systems of work across: Gas main and service replacement Live gas environments, purging, pressure control and commissioning activities Excavations, temporary works and reinstatement Service connections and disconnections Use of specialist gas tools and equipment Lead internal audits, site inspections, and assurance reviews across all sites, depots and sub-contractors. Ensure compliance with the Gas Industry Registration Scheme (GIRS) and client specific requirements. Support project planning, design reviews, and risk assessments to ensure safe and compliant delivery. Oversee working practices to ensure control measures and permits are robust and effectively implemented by site teams. Lead or support investigations into incidents, near misses, asset damage, and nonconformances, ensuring robust root cause analysis. Ensure statutory (eg RIDDOR, environmental notifications) and network operator reporting requirements are met. Analyse performance data and trends to identify systemic issues and drive continuous improvement. Provide clear investigation reports and improvement recommendations to the HSEQ Director and senior leadership. Environmental & Sustainability Leadership Ensure environmental compliance across gas network activities, including waste management, pollution prevention, and carbon reduction initiatives. Support the delivery of sustainability programmes, including resource efficiency and environmental risk mitigation. Monitor environmental impacts associated with excavation, reinstatement, and materials handling. Culture, Engagement & Leadership Champion a positive HSEQ culture through visible leadership, behavioural safety initiatives, and workforce engagement. Mentor and support HSEQ Advisors, providing coaching and technical guidance. Build strong relationships with clients, project managers and operational teams. Promote open reporting, learning, and continuous improvement across the organisation and supply chain. Support wellbeing initiatives and fatigue management programmes. Documentation, Reporting & Accreditation Assist the HSEQ Directors in maintaining accreditation processes and support external audits for ISO 9001, ISO 14001 and ISO 45001 certification Produce highquality reports for directors, clients, and regulatory bodies, including monthly dashboards and trend analyses. Develop and deliver safety briefings, campaigns, toolbox talks, and safety standdowns. Ensure effective use of digital HSEQ tools, reporting platforms, and mobile applications. Required Skills and Experience 5+ years' experience in a senior HSEQ role within gas networks, utilities, civil engineering, or related highrisk environments. Strong understanding of gas network operations including live gas operations, purging, commissioning and network interface. Experience working under GS(M)R, CDM, and relevant IGEM standards. Proven ability to lead teams, influence stakeholders, and drive cultural and operational improvements. Strong analytical, organisational, and communication skills. Experience supporting senior leadership and contributing to strategic planning. Required Qualifications NEBOSH Diploma (or equivalent Level 6) or working toward completion. IOSH membership (GradIOSH or CMIOSH preferred). Gas industry qualifications (e.g., SHEA Gas, SCO, NCO Gas). CSCS Managers/Professional level Experience with ISO 9001, ISO 14001, and ISO 45001 management systems. Full UK driving licence. IGEM membership or working toward. First Aid at Work / Mental Health First Aid. Experience with digital permit systems or mobile HSEQ tools. Personal Attributes Confident, credible, and able to influence at all levels. Strong leadership presence with a collaborative, coachingfocused approach. Calm, decisive, and resilient, particularly when managing incidents or highpressure situations. Passionate about continuous improvement and high standards of performance. Highly organised with exceptional attention to detail.
Apr 24, 2026
Full time
To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. Requirements Business Unit: Cappagh Contractors Construction (London) Ltd Reports to: HSEQ Director Location: South West London Area Contract: Permanent, Full Time Role Purpose To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. You will act as a senior competent person, ensuring compliance with UK legislation, gas industry standards, and client requirements. Working closely with the HSEQ Director, you will drive continuous improvement, strengthen operational assurance, and embed a proactive safety culture across all teams and contractors working on the gas network. Key Responsibilities Strategic Leadership & Compliance Support the HSEQ Director in developing and delivering the company's HSEQ strategy for gas network operations. Ensure compliance with relevant UK legislation including the Gas Safety (Management) Regulations GS(M)R, Health and Safety at Work Act 1974, CDM 2015, PUWER, LOLER, and environmental legislation. Maintain and improve the Integrated Management System in line with ISO 45001, ISO 9001, and ISO 14001. Provide competent advice to senior leaders, project managers, and operational teams on HSEQ matters, emerging risks, and regulatory changes. Support the development and review of policies, procedures, and safe systems of work specific to gas operations. Operational Oversight & Assurance Provide oversight of highrisk activities and effective implementation of safe systems of work across: Gas main and service replacement Live gas environments, purging, pressure control and commissioning activities Excavations, temporary works and reinstatement Service connections and disconnections Use of specialist gas tools and equipment Lead internal audits, site inspections, and assurance reviews across all sites, depots and sub-contractors. Ensure compliance with the Gas Industry Registration Scheme (GIRS) and client specific requirements. Support project planning, design reviews, and risk assessments to ensure safe and compliant delivery. Oversee working practices to ensure control measures and permits are robust and effectively implemented by site teams. Lead or support investigations into incidents, near misses, asset damage, and nonconformances, ensuring robust root cause analysis. Ensure statutory (eg RIDDOR, environmental notifications) and network operator reporting requirements are met. Analyse performance data and trends to identify systemic issues and drive continuous improvement. Provide clear investigation reports and improvement recommendations to the HSEQ Director and senior leadership. Environmental & Sustainability Leadership Ensure environmental compliance across gas network activities, including waste management, pollution prevention, and carbon reduction initiatives. Support the delivery of sustainability programmes, including resource efficiency and environmental risk mitigation. Monitor environmental impacts associated with excavation, reinstatement, and materials handling. Culture, Engagement & Leadership Champion a positive HSEQ culture through visible leadership, behavioural safety initiatives, and workforce engagement. Mentor and support HSEQ Advisors, providing coaching and technical guidance. Build strong relationships with clients, project managers and operational teams. Promote open reporting, learning, and continuous improvement across the organisation and supply chain. Support wellbeing initiatives and fatigue management programmes. Documentation, Reporting & Accreditation Assist the HSEQ Directors in maintaining accreditation processes and support external audits for ISO 9001, ISO 14001 and ISO 45001 certification Produce highquality reports for directors, clients, and regulatory bodies, including monthly dashboards and trend analyses. Develop and deliver safety briefings, campaigns, toolbox talks, and safety standdowns. Ensure effective use of digital HSEQ tools, reporting platforms, and mobile applications. Required Skills and Experience 5+ years' experience in a senior HSEQ role within gas networks, utilities, civil engineering, or related highrisk environments. Strong understanding of gas network operations including live gas operations, purging, commissioning and network interface. Experience working under GS(M)R, CDM, and relevant IGEM standards. Proven ability to lead teams, influence stakeholders, and drive cultural and operational improvements. Strong analytical, organisational, and communication skills. Experience supporting senior leadership and contributing to strategic planning. Required Qualifications NEBOSH Diploma (or equivalent Level 6) or working toward completion. IOSH membership (GradIOSH or CMIOSH preferred). Gas industry qualifications (e.g., SHEA Gas, SCO, NCO Gas). CSCS Managers/Professional level Experience with ISO 9001, ISO 14001, and ISO 45001 management systems. Full UK driving licence. IGEM membership or working toward. First Aid at Work / Mental Health First Aid. Experience with digital permit systems or mobile HSEQ tools. Personal Attributes Confident, credible, and able to influence at all levels. Strong leadership presence with a collaborative, coachingfocused approach. Calm, decisive, and resilient, particularly when managing incidents or highpressure situations. Passionate about continuous improvement and high standards of performance. Highly organised with exceptional attention to detail.
Quality and Performance Manager JOB DESCRIPTION Job Title: IPS CtW Quality and Performance Manager Location: National / Hybrid Hours: Monday Friday 37.5 pw Accountable to: Head of Supported Employment Background Our IPS (Individual Placement and Support) and Connect to Work services support individuals to overcome barriers and build sustainable, positive futures through employment. Central to our approach is embedding the voices and lived experience of the people we support in everything we do, from service design to delivery and evaluation. About the role: We are seeking an experienced Quality & Performance Manager to lead on fidelity, compliance, and performance across multiple IPS and Connect to Work contracts nationwide. This is a strategic and hands on role, responsible for ensuring high quality service delivery aligned with IPS fidelity standards, while using data and insights to drive continuous improvement, performance outcomes, and future growth. You will work closely with senior leaders to strengthen service impact, support contract delivery, and contribute to business development. Job summary: The Quality & Performance Manager will lead on ensuring high standards of fidelity, compliance, and performance across Intuitive Thinking Skills IPS and Connect to Work contracts nationally. The role is responsible for monitoring service quality against IPS Grow and contractual standards, analysing performance data, and driving continuous improvement across multiple teams. Working closely with senior leaders and Employment Specialist Leads, the post holder will provide expert guidance, oversight, and support to ensure services consistently deliver positive outcomes for participants. The role also plays a key part in developing a robust data and impact framework, supporting strategic decision-making, and contributing to business growth through evidence-led insights. Key Responsibilities: Quality, Fidelity & Compliance • Ensure all services meet IPS Grow / BASE SEQF fidelity standards and contractual requirements • Monitor and improve compliance across all IPS and Connect to Work teams • Lead fidelity reviews and support teams to achieve and maintain Good or above ratings Performance & Data Insight • Lead the collection, analysis, and reporting of performance and compliance data • Develop and present clear, insightful reports to senior leadership • Build a comprehensive programme impact framework, including engagement, outcomes, and service impact • Use data to inform strategic decisions and continuous improvement Leadership & Team Development • Support and mentor Employment Specialist Leads to improve practice and outcomes • Work collaboratively with senior programme leads to strengthen service delivery • Contribute to performance reviews and ensure accountability across teams • Promote a culture of high performance, engagement, and continuous learning Stakeholder & Service Integration About You: Essential: Strong analytical skills with attention to detail Proven experience in quality, compliance, or fidelity focused roles Experience managing or supporting teams to improve performance Desirable: Experience within IPS or Connect to Work programmes Knowledge of IPS fidelity frameworks (e.g. IPS Grow / BASE SEQF) Background in welfare to work, employment support, or any related services Job Type: Full-time - £36,000 - £40,000 depending on experience Benefits: Company pension Cycle to Work scheme Employee discounts Company events Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Apr 22, 2026
Full time
Quality and Performance Manager JOB DESCRIPTION Job Title: IPS CtW Quality and Performance Manager Location: National / Hybrid Hours: Monday Friday 37.5 pw Accountable to: Head of Supported Employment Background Our IPS (Individual Placement and Support) and Connect to Work services support individuals to overcome barriers and build sustainable, positive futures through employment. Central to our approach is embedding the voices and lived experience of the people we support in everything we do, from service design to delivery and evaluation. About the role: We are seeking an experienced Quality & Performance Manager to lead on fidelity, compliance, and performance across multiple IPS and Connect to Work contracts nationwide. This is a strategic and hands on role, responsible for ensuring high quality service delivery aligned with IPS fidelity standards, while using data and insights to drive continuous improvement, performance outcomes, and future growth. You will work closely with senior leaders to strengthen service impact, support contract delivery, and contribute to business development. Job summary: The Quality & Performance Manager will lead on ensuring high standards of fidelity, compliance, and performance across Intuitive Thinking Skills IPS and Connect to Work contracts nationally. The role is responsible for monitoring service quality against IPS Grow and contractual standards, analysing performance data, and driving continuous improvement across multiple teams. Working closely with senior leaders and Employment Specialist Leads, the post holder will provide expert guidance, oversight, and support to ensure services consistently deliver positive outcomes for participants. The role also plays a key part in developing a robust data and impact framework, supporting strategic decision-making, and contributing to business growth through evidence-led insights. Key Responsibilities: Quality, Fidelity & Compliance • Ensure all services meet IPS Grow / BASE SEQF fidelity standards and contractual requirements • Monitor and improve compliance across all IPS and Connect to Work teams • Lead fidelity reviews and support teams to achieve and maintain Good or above ratings Performance & Data Insight • Lead the collection, analysis, and reporting of performance and compliance data • Develop and present clear, insightful reports to senior leadership • Build a comprehensive programme impact framework, including engagement, outcomes, and service impact • Use data to inform strategic decisions and continuous improvement Leadership & Team Development • Support and mentor Employment Specialist Leads to improve practice and outcomes • Work collaboratively with senior programme leads to strengthen service delivery • Contribute to performance reviews and ensure accountability across teams • Promote a culture of high performance, engagement, and continuous learning Stakeholder & Service Integration About You: Essential: Strong analytical skills with attention to detail Proven experience in quality, compliance, or fidelity focused roles Experience managing or supporting teams to improve performance Desirable: Experience within IPS or Connect to Work programmes Knowledge of IPS fidelity frameworks (e.g. IPS Grow / BASE SEQF) Background in welfare to work, employment support, or any related services Job Type: Full-time - £36,000 - £40,000 depending on experience Benefits: Company pension Cycle to Work scheme Employee discounts Company events Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Job Title: People HR Manager Location: St Albans Contract / Hour: Monday to Friday (9am-5pm) Salary: £48,000 - £55,000 per annum Industry: Professional Services Make a Real Impact Where People Come First Ourt client is looking for a People HR Manager to help them nurture a positive, progressive and high-performing culture where everyone can do their best work. Working closely with the Head of People, this is a hands-on role that balances strategic HR thinking with operational delivery. You'll lead and support key HR functions, champion employee wellbeing, and help shape the future of our workplace culture. Daily Responsibilities: HR Operations & Lifecycle Management Lead, coach and develop the People Officer. Manage all aspects of the employee lifecycle: oRecruitment & onboarding - attract and secure top talent. oInduction - ensure smooth integration and values alignment. oPayroll - manage the payroll process and authorise monthly reports. oPensions - ensure compliance with legislation. oPerformance - support line managers and drive continuous improvement. oInternal changes, probation, exits & offboarding. Keep HR policies and processes up to date, legally compliant, and in line with Lexcel/ISO standards. Support the creation of an HR data dashboard to analyse key people metrics and inform decisions. Employee Relations & Culture Be the first point of contact for HR queries, approachable, consistent, and solutions-focused. Manage employee relations casework with care and professionalism. Support return-to-work interviews and monitor absence patterns. Work with the Head of People on training needs analysis and, where appropriate, deliver in-house training. Assist with key people projects including apprenticeships, Trainee programmes, and L&D initiatives. Provide absence cover for People support roles. Stay ahead of developments in employment law and best practice, supporting our culture of continuous improvement. Essential skills & experience: Solid experience in a managerial or senior advisory HR role. Ideally experience within Law or professional services Experience managing high-volume, fast-paced HR operations. A relevant degree or CIPD Level 5 (or equivalent experience). A confident communicator with the ability to influence at all levels. Proven line management experience. A good understanding of current UK employment law. Strong IT skills and experience with HRIS systems. Comfortable using and interpreting HR data and metrics. Experience within professional services or a commercially driven environment. Discreet, trustworthy, and empathetic. Ready to Take the Next Step? If you're a proactive HR professional who thrives on making a difference, we'd love to hear from you. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Oct 08, 2025
Full time
Job Title: People HR Manager Location: St Albans Contract / Hour: Monday to Friday (9am-5pm) Salary: £48,000 - £55,000 per annum Industry: Professional Services Make a Real Impact Where People Come First Ourt client is looking for a People HR Manager to help them nurture a positive, progressive and high-performing culture where everyone can do their best work. Working closely with the Head of People, this is a hands-on role that balances strategic HR thinking with operational delivery. You'll lead and support key HR functions, champion employee wellbeing, and help shape the future of our workplace culture. Daily Responsibilities: HR Operations & Lifecycle Management Lead, coach and develop the People Officer. Manage all aspects of the employee lifecycle: oRecruitment & onboarding - attract and secure top talent. oInduction - ensure smooth integration and values alignment. oPayroll - manage the payroll process and authorise monthly reports. oPensions - ensure compliance with legislation. oPerformance - support line managers and drive continuous improvement. oInternal changes, probation, exits & offboarding. Keep HR policies and processes up to date, legally compliant, and in line with Lexcel/ISO standards. Support the creation of an HR data dashboard to analyse key people metrics and inform decisions. Employee Relations & Culture Be the first point of contact for HR queries, approachable, consistent, and solutions-focused. Manage employee relations casework with care and professionalism. Support return-to-work interviews and monitor absence patterns. Work with the Head of People on training needs analysis and, where appropriate, deliver in-house training. Assist with key people projects including apprenticeships, Trainee programmes, and L&D initiatives. Provide absence cover for People support roles. Stay ahead of developments in employment law and best practice, supporting our culture of continuous improvement. Essential skills & experience: Solid experience in a managerial or senior advisory HR role. Ideally experience within Law or professional services Experience managing high-volume, fast-paced HR operations. A relevant degree or CIPD Level 5 (or equivalent experience). A confident communicator with the ability to influence at all levels. Proven line management experience. A good understanding of current UK employment law. Strong IT skills and experience with HRIS systems. Comfortable using and interpreting HR data and metrics. Experience within professional services or a commercially driven environment. Discreet, trustworthy, and empathetic. Ready to Take the Next Step? If you're a proactive HR professional who thrives on making a difference, we'd love to hear from you. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Salary: Base salary of 28,000 plus Veolia Benefits Package Location: Placements on rotation, Amersham, High Wycombe, Northampton, Solihull Hours: 40 hours per week. Monday - Friday Programme Duration: 2-year programme starting September 2026 We reserve the right to close applications earlier than expected if we receive an exceptionally high volume of submissions. We encourage interested candidates to apply as soon as possible. Candidate shortlisting will take place on w/c 20th - 27th October and assessment days will take place between w/c 3rd - 10th November When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Through our graduate programme you'll help us to achieve our purpose of Ecological Transformation and build a career we can be proud of. No matter what role you have, when you join us you can play a key role in achieving our vision, and we can make yours happen too. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture. What we can offer you; 25 days of annual leave Ongoing training and development opportunities, allowing you to reach your full potential Access to our company pension scheme Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24-hour access to a virtual GP, 365 days a year, for you and family members in your household Discounts on everything from groceries to well-known retailers One paid days leave every year to volunteer and support your community Graduate Programme; Our comprehensive Graduate Programme offers hands-on experience working on strategic projects while developing essential personal and professional skills. You'll receive expert training from Veolia's People Development team through monthly sessions at our Kingswood (Cannock) office (travel required), giving you the confidence and capabilities to thrive in your future career. You'll join our supportive graduate network and benefit from mentorship throughout your journey. At Veolia, we're committed to your long-term growth - our continuous development culture means this is just the beginning of your exciting career journey with us. What you'll be doing; Develop foundational skills in workplace safety management and employee welfare protocols Build leadership capabilities through hands-on team management and establishing a strong on-site presence Cultivate inclusive workplace practices while driving employee engagement initiatives Gain practical experience implementing HR processes and procedures aligned with organisational standards Design and execute comprehensive training programs with competency assessment frameworks Master operational management fundamentals, including inventory control and fleet coordination Establish professional stakeholder relationships with clients and residents through exceptional service delivery Analyse operational systems and present data-driven recommendations for equipment and process improvements Conduct thorough performance analysis, including incident investigation, complaint resolution, and corrective action implementation Apply problem-solving methodologies to address complex operational challenges Drive performance excellence by establishing quality standards and achieving key performance indicators What we're looking for; Degree-level qualification in environmental sciences, engineering or business management (to be achieved by September 2026) Willingness to travel to training locations and potentially (if in a rotational role) relocate for role requirements Commitment to continuous learning and development Excellent communication and written skills Eager to learn and passionate Creative problem-solving and a passion for trying new ideas Candidates must hold a full UK driving licence What's next? Before we can progress your application to the next stage, you'll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience. If you're successful following this, we'll then invite you to attend one of our virtual assessment days.Apply today, so we can make a difference for generations to come. Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Oct 06, 2025
Full time
Salary: Base salary of 28,000 plus Veolia Benefits Package Location: Placements on rotation, Amersham, High Wycombe, Northampton, Solihull Hours: 40 hours per week. Monday - Friday Programme Duration: 2-year programme starting September 2026 We reserve the right to close applications earlier than expected if we receive an exceptionally high volume of submissions. We encourage interested candidates to apply as soon as possible. Candidate shortlisting will take place on w/c 20th - 27th October and assessment days will take place between w/c 3rd - 10th November When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Through our graduate programme you'll help us to achieve our purpose of Ecological Transformation and build a career we can be proud of. No matter what role you have, when you join us you can play a key role in achieving our vision, and we can make yours happen too. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture. What we can offer you; 25 days of annual leave Ongoing training and development opportunities, allowing you to reach your full potential Access to our company pension scheme Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24-hour access to a virtual GP, 365 days a year, for you and family members in your household Discounts on everything from groceries to well-known retailers One paid days leave every year to volunteer and support your community Graduate Programme; Our comprehensive Graduate Programme offers hands-on experience working on strategic projects while developing essential personal and professional skills. You'll receive expert training from Veolia's People Development team through monthly sessions at our Kingswood (Cannock) office (travel required), giving you the confidence and capabilities to thrive in your future career. You'll join our supportive graduate network and benefit from mentorship throughout your journey. At Veolia, we're committed to your long-term growth - our continuous development culture means this is just the beginning of your exciting career journey with us. What you'll be doing; Develop foundational skills in workplace safety management and employee welfare protocols Build leadership capabilities through hands-on team management and establishing a strong on-site presence Cultivate inclusive workplace practices while driving employee engagement initiatives Gain practical experience implementing HR processes and procedures aligned with organisational standards Design and execute comprehensive training programs with competency assessment frameworks Master operational management fundamentals, including inventory control and fleet coordination Establish professional stakeholder relationships with clients and residents through exceptional service delivery Analyse operational systems and present data-driven recommendations for equipment and process improvements Conduct thorough performance analysis, including incident investigation, complaint resolution, and corrective action implementation Apply problem-solving methodologies to address complex operational challenges Drive performance excellence by establishing quality standards and achieving key performance indicators What we're looking for; Degree-level qualification in environmental sciences, engineering or business management (to be achieved by September 2026) Willingness to travel to training locations and potentially (if in a rotational role) relocate for role requirements Commitment to continuous learning and development Excellent communication and written skills Eager to learn and passionate Creative problem-solving and a passion for trying new ideas Candidates must hold a full UK driving licence What's next? Before we can progress your application to the next stage, you'll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience. If you're successful following this, we'll then invite you to attend one of our virtual assessment days.Apply today, so we can make a difference for generations to come. Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Children's Social Workers - Level 2/3 - Children and Families First Team Salary BCP Band I (SCP 28-31) £39,152 - £41,771 per annum pro rata, plus £4,234 per annum & Band J (SCP 32-35) - £42,839 - £46,142 per annum, plus £5,719 contractual supplement per annum From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role (Level 2 - 3) will be £42,839 - £53,460 (pro rata for part time colleagues) from 1 December 2025 and pay protection will not apply. Currently the Recruitment & Retention Supplement for Level 2 is a fixed amount of £4,234 per annum (pro rata for part time colleagues) From 1 December the Recruitment & Retention Supplement for this role may be up to £1,331 per annum (pro rata for part time colleagues) Currently the Recruitment & Retention Supplement for Level 3 is a fixed amount of £5,719 per annum (pro rata for part time colleagues) From 1 December the Recruitment & Retention Supplement for this role may be up to £3,249 per annum (pro rata for part time colleagues) Recruitment and Retention Supplements are in addition to the base salary. They are temporary, and awarded solely at the discretion of BCP Council, in accordance with our Interim Salary Supplement policy, which will be replaced by the new Pay and Allowances policy being introduced on 1 December 2025. You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure This is what our current workforce say about working for Bournemouth, Christchurch and Poole Council (BCP) in Dorset. "I've never felt so supported" "BCP is like '"One big family which is really rewarding." "I think just because you can do a lots of different direct work with the children. For example, I last year was able to go crabbing and it was the family's idea and literally I was like, 'What is crabbing?' And they were like, 'We'll show you And we went down to one of the beaches and, yeah, were literally collecting crabs. It was so fascinating." About our team: Safeguarding is everyone's business and whilst the initial assessment of risk takes place in the assessment service, the Children and Families First teams are here for those families where longer-term intervention at level 4 is required to reduce risk and achieve positive change. The Children and Families First teams work with families where children have been assessed to be children in need or at risk of harm. Assessments and plans are reviewed on a regular basis to prevent drift and to ensure the child's journey progresses in a timely way. The team work closely with families and a range of other agencies to support children who are subject to child in need and child protection plans and in some cases children at the early stages of being looked after . The teams use a range of interventions within our restorative practice framework to address and reduce risk. Key areas for consideration in the teams are co-production, safety planning, strong relationships with children, early permanence planning and legal interventions in circumstances where children are not considered safe in their family. There are 6 Children and Families First teams, each consisting of a Team Manager, ATM , 7 social workers and a family support practitioner. All statutory teams are co located within the Civic Centre, Bournemouth, but work flexibly across the BCP area. Are you also passionate about making a real difference in children's lives? Bournemouth, Christchurch and Poole Council is looking for dedicated, compassionate and experienced Social Workers to join our team at Levels 2 & 3 We are proud to have achieved a GOOD rating from Ofsted in Dec 2024, recognising our commitment to providing excellent care and support for children and families. At BCP, we welcome applicants from all backgrounds and are committed to continuing building a diverse and inclusive workforce. Your unique experiences and perspectives will help us continue delivering outstanding care to children in our community. If you are an experienced Social Worker we want to hear from you. If you are reflective, proactive and resilient, have the desire to make a real difference and ensure children and their voices are at the heart of everything you do, Bournemouth, Christchurch & Poole Council could be the place for you? It is a really exciting time here in BCP Children's Services and you have the opportunity to make a real difference to the lives of our most vulnerable children and young people and impacting on our improvement journey. We are committed to recruiting, developing and supporting outstanding dedicated social workers, to enable our children to grow and flourish. If you like a challenge, want to work in an authority where you can feel the difference you are making, then please give us a call. If you are interested in this level of social work, you will need to: have experience of a mentoring role in front line SW of less experienced staff including new and newly qualified staff, and SW students on placement; have post-qualifying award (e.g Practice Education), and/or be willing to undertake Practice Education training; be already working to the DfE Knowledge and Skills statements for child and family practitioners; be able to work with very complex referrals and complex casework and have high quality skills in analysis of risk and decision making; have strong and confident presentation skills; have strong conflict resolution skills; have a commitment to continuous professional development; develop and maintain a professional network, to share expertise and in order to support the outcomes for vulnerable children and young people. We will require you to: be able to travel across the full Council area in a timely manner. have significant experience of front line SW safeguarding. We can offer you: Full induction, with a very supportive Practice Fundamentals offer. Clear career progression pathway and excellent learning opportunities. Manageable and diverse caseloads. Regular Supervision. 25 days annual leave (pro rata, for those without continuous service), plus bank holidays. Competitive salary with access to local government pension scheme. Flexible working arrangements in our newly refurbished Civic Offices with Local Offices near to where you need to work. Employee Assistance Programme. Relocation Scheme. Staff network groups. For an informal discussion about any of the roles above, please contact: Vanessa Johns, Service Manager for Children and Families First and PLO&Court at Check out our academy website for more details BCP Partnership Academy About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. From 1 December 2025, we're proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace. Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it's flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we're excited to welcome new colleagues into a Council that's evolving to meet the needs of both our workforce and our communities. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at ( Employee benefits Working for BCP link to careers page) Be the difference - Join an organisation that values you More About us Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details. Attached documents Social Worker JD and PS BCP.pdf
Oct 03, 2025
Full time
Children's Social Workers - Level 2/3 - Children and Families First Team Salary BCP Band I (SCP 28-31) £39,152 - £41,771 per annum pro rata, plus £4,234 per annum & Band J (SCP 32-35) - £42,839 - £46,142 per annum, plus £5,719 contractual supplement per annum From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role (Level 2 - 3) will be £42,839 - £53,460 (pro rata for part time colleagues) from 1 December 2025 and pay protection will not apply. Currently the Recruitment & Retention Supplement for Level 2 is a fixed amount of £4,234 per annum (pro rata for part time colleagues) From 1 December the Recruitment & Retention Supplement for this role may be up to £1,331 per annum (pro rata for part time colleagues) Currently the Recruitment & Retention Supplement for Level 3 is a fixed amount of £5,719 per annum (pro rata for part time colleagues) From 1 December the Recruitment & Retention Supplement for this role may be up to £3,249 per annum (pro rata for part time colleagues) Recruitment and Retention Supplements are in addition to the base salary. They are temporary, and awarded solely at the discretion of BCP Council, in accordance with our Interim Salary Supplement policy, which will be replaced by the new Pay and Allowances policy being introduced on 1 December 2025. You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure This is what our current workforce say about working for Bournemouth, Christchurch and Poole Council (BCP) in Dorset. "I've never felt so supported" "BCP is like '"One big family which is really rewarding." "I think just because you can do a lots of different direct work with the children. For example, I last year was able to go crabbing and it was the family's idea and literally I was like, 'What is crabbing?' And they were like, 'We'll show you And we went down to one of the beaches and, yeah, were literally collecting crabs. It was so fascinating." About our team: Safeguarding is everyone's business and whilst the initial assessment of risk takes place in the assessment service, the Children and Families First teams are here for those families where longer-term intervention at level 4 is required to reduce risk and achieve positive change. The Children and Families First teams work with families where children have been assessed to be children in need or at risk of harm. Assessments and plans are reviewed on a regular basis to prevent drift and to ensure the child's journey progresses in a timely way. The team work closely with families and a range of other agencies to support children who are subject to child in need and child protection plans and in some cases children at the early stages of being looked after . The teams use a range of interventions within our restorative practice framework to address and reduce risk. Key areas for consideration in the teams are co-production, safety planning, strong relationships with children, early permanence planning and legal interventions in circumstances where children are not considered safe in their family. There are 6 Children and Families First teams, each consisting of a Team Manager, ATM , 7 social workers and a family support practitioner. All statutory teams are co located within the Civic Centre, Bournemouth, but work flexibly across the BCP area. Are you also passionate about making a real difference in children's lives? Bournemouth, Christchurch and Poole Council is looking for dedicated, compassionate and experienced Social Workers to join our team at Levels 2 & 3 We are proud to have achieved a GOOD rating from Ofsted in Dec 2024, recognising our commitment to providing excellent care and support for children and families. At BCP, we welcome applicants from all backgrounds and are committed to continuing building a diverse and inclusive workforce. Your unique experiences and perspectives will help us continue delivering outstanding care to children in our community. If you are an experienced Social Worker we want to hear from you. If you are reflective, proactive and resilient, have the desire to make a real difference and ensure children and their voices are at the heart of everything you do, Bournemouth, Christchurch & Poole Council could be the place for you? It is a really exciting time here in BCP Children's Services and you have the opportunity to make a real difference to the lives of our most vulnerable children and young people and impacting on our improvement journey. We are committed to recruiting, developing and supporting outstanding dedicated social workers, to enable our children to grow and flourish. If you like a challenge, want to work in an authority where you can feel the difference you are making, then please give us a call. If you are interested in this level of social work, you will need to: have experience of a mentoring role in front line SW of less experienced staff including new and newly qualified staff, and SW students on placement; have post-qualifying award (e.g Practice Education), and/or be willing to undertake Practice Education training; be already working to the DfE Knowledge and Skills statements for child and family practitioners; be able to work with very complex referrals and complex casework and have high quality skills in analysis of risk and decision making; have strong and confident presentation skills; have strong conflict resolution skills; have a commitment to continuous professional development; develop and maintain a professional network, to share expertise and in order to support the outcomes for vulnerable children and young people. We will require you to: be able to travel across the full Council area in a timely manner. have significant experience of front line SW safeguarding. We can offer you: Full induction, with a very supportive Practice Fundamentals offer. Clear career progression pathway and excellent learning opportunities. Manageable and diverse caseloads. Regular Supervision. 25 days annual leave (pro rata, for those without continuous service), plus bank holidays. Competitive salary with access to local government pension scheme. Flexible working arrangements in our newly refurbished Civic Offices with Local Offices near to where you need to work. Employee Assistance Programme. Relocation Scheme. Staff network groups. For an informal discussion about any of the roles above, please contact: Vanessa Johns, Service Manager for Children and Families First and PLO&Court at Check out our academy website for more details BCP Partnership Academy About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. From 1 December 2025, we're proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace. Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it's flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we're excited to welcome new colleagues into a Council that's evolving to meet the needs of both our workforce and our communities. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at ( Employee benefits Working for BCP link to careers page) Be the difference - Join an organisation that values you More About us Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details. Attached documents Social Worker JD and PS BCP.pdf
GCS currently deliver in excess of 200,000 on Desktop LGSR verification audits, 22,000 on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. These audits and other related compliance services to meet our client s specific requirements include: Desktop Validation and Verification of Landlord s Gas Safety Records (LGSR). Planning inspectors work Domestic Landlord s Gas Safety Record (LGSR) and appliance service post completion audit Domestic LGSR appliance service in progress audit Domestic boiler replacement or new heating installation post completion audit Communal heating servicing post completion audit Communal heating servicing in progress audit Renewable technology or other fuel post service audit New build or development heating installation post inspection audit Validation and verification of service provider claims The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement of all duties associated with the above to ensure they are completed to a high standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. The main duties of the role include: Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage the contractor relationship and suitable return for rejected LGSRs. Deliver internal quality checks on completed works by Contracts Administrator. Be the day to day point of contact for both Client and Contractor. Working alongside the Service Department to ensure an effective and joined up service delivery is achieved for inspection audit services. Manage the timely completion of any audit related reports. Identification and incorporation of known best practice into the Contracts Department s business activities. Act and deliver upon any reasonable contract requests by a Company Manager and/or Company Director. Be available to undertake any associated resident liaison duties as required. Be available to assist colleagues to meet the reasonable needs of the business in times of absence and/or annual leave. The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business objectives of the Company. The ideal candidate must have: A strong understanding of Microsoft and its suite of applications. Proficiency in Microsoft Teams for collaboration and communication. Advanced knowledge of Microsoft Word for document creation and formatting. Expertise in Microsoft Excel, including data analysis, formulas, and spreadsheet management.
Oct 02, 2025
Contractor
GCS currently deliver in excess of 200,000 on Desktop LGSR verification audits, 22,000 on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. These audits and other related compliance services to meet our client s specific requirements include: Desktop Validation and Verification of Landlord s Gas Safety Records (LGSR). Planning inspectors work Domestic Landlord s Gas Safety Record (LGSR) and appliance service post completion audit Domestic LGSR appliance service in progress audit Domestic boiler replacement or new heating installation post completion audit Communal heating servicing post completion audit Communal heating servicing in progress audit Renewable technology or other fuel post service audit New build or development heating installation post inspection audit Validation and verification of service provider claims The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement of all duties associated with the above to ensure they are completed to a high standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. The main duties of the role include: Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage the contractor relationship and suitable return for rejected LGSRs. Deliver internal quality checks on completed works by Contracts Administrator. Be the day to day point of contact for both Client and Contractor. Working alongside the Service Department to ensure an effective and joined up service delivery is achieved for inspection audit services. Manage the timely completion of any audit related reports. Identification and incorporation of known best practice into the Contracts Department s business activities. Act and deliver upon any reasonable contract requests by a Company Manager and/or Company Director. Be available to undertake any associated resident liaison duties as required. Be available to assist colleagues to meet the reasonable needs of the business in times of absence and/or annual leave. The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business objectives of the Company. The ideal candidate must have: A strong understanding of Microsoft and its suite of applications. Proficiency in Microsoft Teams for collaboration and communication. Advanced knowledge of Microsoft Word for document creation and formatting. Expertise in Microsoft Excel, including data analysis, formulas, and spreadsheet management.
Business Analyst- 500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Oct 01, 2025
Contractor
Business Analyst- 500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Business Analyst-£500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Oct 01, 2025
Full time
Business Analyst-£500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
