Role: Receptionist Salary: 26,700 - 28,000 dependent on experience Location: Longbridge Birmingham B31 Hours: Monday to Friday 8am until 4pm We are working on behalf of a dynamic and growing business, who are actively seeking to recruit a confident and presentable Receptionist to manage their front of house operations. You would be the face of the business and pride yourself on providing red carpet treatment to all internal and external stakeholders at all levels. This is a key front-of-house and administrative role, responsible for delivering an exceptional experience to all visitors while supporting the smooth day-to-day operation of the office. You will provide a welcoming, organised and efficient service to both internal and external stakeholders, always ensuring the highest standards of hospitality and professionalism. This is a full time Receptionist and Administration position Monday to Friday 8am until 4pm. Reporting into the Office Manager and working closely to ensure office operations always run smoothly. Key Responsibilities as the Receptionist will include; Reception & Client Experience Act as the first point of contact for all visitors and callers, delivering a professional and friendly experience Manage the reception area to ensure it is always presentable and welcoming Coordinate visitor access and ensure a smooth check-in experience Provide a high-quality hospitality service to clients, guests and colleagues - teas coffees and lunches. Build strong relationships with internal teams and external stakeholders Ensure a consistent, professional image Meetings, Hospitality & Events Manage meeting room bookings and schedules Prepare and set up meeting rooms including setting up catering arrangements, refreshments and materials Support internal events such as Graduate recruitment days and seasonal charity initiatives Office Coordination & Operations Monitor and report maintenance or facilities issues Support the Office Manager with general office coordination Mail, Deliveries & Documentation Manage incoming and outgoing post, deliveries and couriers Check and log deliveries accurately Process, file and archive documents and records Administration Support Manage central enquiries and shared inboxes Update internal databases, spreadsheets and systems Provide general administrative support across departments Skills and experience required: Proven work history as a Receptionist, Hostess, Administrator is essential Excellent verbal and written communication skills Confident, proactive, friendly manner with a can-do attitude Highly organised with the ability to prioritise tasks Team player Presentable corporate appearance Benefits: 25 days holiday Pension scheme Private healthcare Company share scheme Life assurance Subsidised local parking If you have the relevant skills and experience and actively seeking a new front of house Receptionist with an exciting and growing company then please apply today!
May 26, 2026
Full time
Role: Receptionist Salary: 26,700 - 28,000 dependent on experience Location: Longbridge Birmingham B31 Hours: Monday to Friday 8am until 4pm We are working on behalf of a dynamic and growing business, who are actively seeking to recruit a confident and presentable Receptionist to manage their front of house operations. You would be the face of the business and pride yourself on providing red carpet treatment to all internal and external stakeholders at all levels. This is a key front-of-house and administrative role, responsible for delivering an exceptional experience to all visitors while supporting the smooth day-to-day operation of the office. You will provide a welcoming, organised and efficient service to both internal and external stakeholders, always ensuring the highest standards of hospitality and professionalism. This is a full time Receptionist and Administration position Monday to Friday 8am until 4pm. Reporting into the Office Manager and working closely to ensure office operations always run smoothly. Key Responsibilities as the Receptionist will include; Reception & Client Experience Act as the first point of contact for all visitors and callers, delivering a professional and friendly experience Manage the reception area to ensure it is always presentable and welcoming Coordinate visitor access and ensure a smooth check-in experience Provide a high-quality hospitality service to clients, guests and colleagues - teas coffees and lunches. Build strong relationships with internal teams and external stakeholders Ensure a consistent, professional image Meetings, Hospitality & Events Manage meeting room bookings and schedules Prepare and set up meeting rooms including setting up catering arrangements, refreshments and materials Support internal events such as Graduate recruitment days and seasonal charity initiatives Office Coordination & Operations Monitor and report maintenance or facilities issues Support the Office Manager with general office coordination Mail, Deliveries & Documentation Manage incoming and outgoing post, deliveries and couriers Check and log deliveries accurately Process, file and archive documents and records Administration Support Manage central enquiries and shared inboxes Update internal databases, spreadsheets and systems Provide general administrative support across departments Skills and experience required: Proven work history as a Receptionist, Hostess, Administrator is essential Excellent verbal and written communication skills Confident, proactive, friendly manner with a can-do attitude Highly organised with the ability to prioritise tasks Team player Presentable corporate appearance Benefits: 25 days holiday Pension scheme Private healthcare Company share scheme Life assurance Subsidised local parking If you have the relevant skills and experience and actively seeking a new front of house Receptionist with an exciting and growing company then please apply today!
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multi Skilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' wellbeing. Hosts deliver people-focussed, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspaces running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activity; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a world-class Front of House service to welcome clients, visitors, colleagues and business partners at all times To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy and reset back to 'day one' and proactively manage any issues identified Act as the 'face' for your areas of the building and provide proactive innovative solutions and resolution of BT colleague issues and provide visible assistance when required Activity planning and delivery to support BT colleague engagement Support the team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different Floors and support all Meetings and Events as required Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide portering and planning support as required Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
May 25, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multi Skilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' wellbeing. Hosts deliver people-focussed, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspaces running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activity; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a world-class Front of House service to welcome clients, visitors, colleagues and business partners at all times To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy and reset back to 'day one' and proactively manage any issues identified Act as the 'face' for your areas of the building and provide proactive innovative solutions and resolution of BT colleague issues and provide visible assistance when required Activity planning and delivery to support BT colleague engagement Support the team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different Floors and support all Meetings and Events as required Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide portering and planning support as required Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator.The role will begin on an ongoing temporary basis with the view to going permanent after 3 months.Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally or shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
May 24, 2026
Seasonal
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator.The role will begin on an ongoing temporary basis with the view to going permanent after 3 months.Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally or shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
Receptionist Salary 30,000 Based in Mayfair Office Based Role - Hours: 8am -5pm and 9am -6pm A leading luxury property developer based in are looking for a professional and polished Receptionist to join their beautiful office in Mayfair. You will support by providing efficient and professional receptionist/host duties and general administrative support as and when required. Key Responsibilities Greet and host visitors, residents, and team members with warmth and professionalism Answer and direct calls promptly with exceptional telephone etiquette Maintain a spotless and welcoming reception area at all times Manage meeting room bookings, diary coordination, and internal calendars Assist with courier services, deliveries, and maintenance visits Liaise with the PA and management team to coordinate meetings and events Provide administrative support including document filing, data updates, and system management Arrange and serve refreshments for meetings and events Replenish stationery and office supplies, ensuring stock levels are maintained Support the Chairman's Executive Assistant and assist with ad hoc office requests Ensure all Health & Safety procedures are followed, reporting any incidents promptly Experience required: Previous front-of-house or receptionist experience in a luxury, corporate, or property setting Excellent communication and interpersonal skills Impeccable personal presentation Strong organisational and multitasking abilities A calm, professional approach under pressure Proficiency in Microsoft Office and modern administrative systems A proactive, team-focused attitude and willingness to adapt Benefits include: 20 days holiday + Bank holidays Statutory pension If you're a confident, service-focused professional, we'd like to hear from you. Apply now to join the team as their next Receptionist and play a key role in delivering a high standard of service. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 24, 2026
Full time
Receptionist Salary 30,000 Based in Mayfair Office Based Role - Hours: 8am -5pm and 9am -6pm A leading luxury property developer based in are looking for a professional and polished Receptionist to join their beautiful office in Mayfair. You will support by providing efficient and professional receptionist/host duties and general administrative support as and when required. Key Responsibilities Greet and host visitors, residents, and team members with warmth and professionalism Answer and direct calls promptly with exceptional telephone etiquette Maintain a spotless and welcoming reception area at all times Manage meeting room bookings, diary coordination, and internal calendars Assist with courier services, deliveries, and maintenance visits Liaise with the PA and management team to coordinate meetings and events Provide administrative support including document filing, data updates, and system management Arrange and serve refreshments for meetings and events Replenish stationery and office supplies, ensuring stock levels are maintained Support the Chairman's Executive Assistant and assist with ad hoc office requests Ensure all Health & Safety procedures are followed, reporting any incidents promptly Experience required: Previous front-of-house or receptionist experience in a luxury, corporate, or property setting Excellent communication and interpersonal skills Impeccable personal presentation Strong organisational and multitasking abilities A calm, professional approach under pressure Proficiency in Microsoft Office and modern administrative systems A proactive, team-focused attitude and willingness to adapt Benefits include: 20 days holiday + Bank holidays Statutory pension If you're a confident, service-focused professional, we'd like to hear from you. Apply now to join the team as their next Receptionist and play a key role in delivering a high standard of service. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder s skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
May 22, 2026
Seasonal
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder s skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
May 22, 2026
Seasonal
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
Events Waiter / Waitress - South Cerney Are you keen to be part of an events team and help create memorable experiences? We are recruiting for an Events Waiter/Waitress to join our team at De Vere Cotswold Waterpark Hotel. We have both Full time and flexible hours available. As an Events Waiter/Waitress you will help with setting up and clearing down all our event spaces whether it be for a wedding, awards night or conference making sure every detail is considered. You will also support with the event service helping to ensure our guests have a great experience and that memorable moments are created. In return the role offers 12.21 per hour plus meals on duty and access to your wages when you need it via Wagestream. What we look for in an Events Waiter/Waitress: A keen eye for detail to ensure that every event is set up to perfection Someone motivated by delivering high standards of service to ensure each and every guest has a memorable experience Someone who thrives in a fast-paced environment, juggling multiple tasks with enthusiasm A confident team player who enjoys working with others and interacting with people It would be great if you have previous experience within a similar role or working with events type role. However, experience is not essential as full training can be provided so, if you are willing to learn, you could still be our next Events Waiter/Waitress The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues. That's why we are proud to offer the following benefits for the role of Events Waiter / Waitress. 12.21 pee hour Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone Paid holiday allowance based on the hours that you work Free meals on duty in our colleague dining facilities Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. De Vere Cotswold Water Park: nestled at the edge of the Cotswolds right in the heart of 152 lakes, the Hotel offers stylish accommodation with breathtaking views and has 328 bedrooms and apartments. There are 15 flexible meeting and event spaces and 2 large conference and banqueting suites hosting up to 800. With three restaurants and bars we have a buzzing Food & Beverage team here, but also have exciting opportunities across our other departments including Conference & Events, Reception/Front of House, Spa & Leisure, Kitchen, Housekeeping and Maintenance. Your commute: we're well served by public transport, and we're just 20 minutes from J15 of the M4 and J11A of the M5. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Oct 08, 2025
Full time
Events Waiter / Waitress - South Cerney Are you keen to be part of an events team and help create memorable experiences? We are recruiting for an Events Waiter/Waitress to join our team at De Vere Cotswold Waterpark Hotel. We have both Full time and flexible hours available. As an Events Waiter/Waitress you will help with setting up and clearing down all our event spaces whether it be for a wedding, awards night or conference making sure every detail is considered. You will also support with the event service helping to ensure our guests have a great experience and that memorable moments are created. In return the role offers 12.21 per hour plus meals on duty and access to your wages when you need it via Wagestream. What we look for in an Events Waiter/Waitress: A keen eye for detail to ensure that every event is set up to perfection Someone motivated by delivering high standards of service to ensure each and every guest has a memorable experience Someone who thrives in a fast-paced environment, juggling multiple tasks with enthusiasm A confident team player who enjoys working with others and interacting with people It would be great if you have previous experience within a similar role or working with events type role. However, experience is not essential as full training can be provided so, if you are willing to learn, you could still be our next Events Waiter/Waitress The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues. That's why we are proud to offer the following benefits for the role of Events Waiter / Waitress. 12.21 pee hour Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone Paid holiday allowance based on the hours that you work Free meals on duty in our colleague dining facilities Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. De Vere Cotswold Water Park: nestled at the edge of the Cotswolds right in the heart of 152 lakes, the Hotel offers stylish accommodation with breathtaking views and has 328 bedrooms and apartments. There are 15 flexible meeting and event spaces and 2 large conference and banqueting suites hosting up to 800. With three restaurants and bars we have a buzzing Food & Beverage team here, but also have exciting opportunities across our other departments including Conference & Events, Reception/Front of House, Spa & Leisure, Kitchen, Housekeeping and Maintenance. Your commute: we're well served by public transport, and we're just 20 minutes from J15 of the M4 and J11A of the M5. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Oct 06, 2025
Full time
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Foreign, Commonwealth & Development Office
City Of Westminster, London
HOSPITALITY ASSISTANTS Foreign, Commonwealth & Development Office Reference number: 419548 Location: London Total Package: £36,500 Contract: Permanent and full time in this location We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Our Events and Visits Unit is based in Lancaster House, and organises functions on behalf of the Foreign Secretary, the Prime Minister and government Ministers and Departments. When you join us in this exciting and busy role you'll be a key member of the team that delivers some of the UK Government's most important foreign policy events. From the G7 Summit in Cornwall to the Commonwealth Heads of Government Meeting in London and the COP26 in Glasgow, we've worked on some of the most high profile breakfasts, lunches, receptions and dinners in recent memory. You'll join a small and highly trained cadre of professionals who oversee and manage the practical and logistical elements of setting up and delivering the world class hospitality we're famed for, working in government buildings and at outside venues. Helping to deliver 150-200 functions annually, you'll supervise the dining or reception rooms for between 10 and 350 guests, ensuring the efficient service of food and drink, often to tight deadlines. In detail, your work will involve setting up and breaking down rooms, furniture, bars and table settings, overseeing chefs, catering staff and the wine service, and supervising the use of equipment and high value stock items including silverware, linen, glass and china. Preparing and accounting for wine, ordering goods and equipment, managing the payment of invoices and helping to supervise porters and cleaners, you'll also be responsible for liaising with Protocol Officers. Who we're looking for To be a success in this fast-paced role you'll have proven experience of planning, organising and running hospitality functions, good general knowledge of food service, and be capable of running functions alone and working on your own initiative. Your excellent communication and interpersonal skills will give you the confidence to make announcements at events, give direction and advice to clients and hosts, and build strong, trusting relationships with a diverse range of people. You'll be lifting furniture, tables and other equipment, and climbing ladders, so we'll expect you to be physically fit, while your excellent organisational abilities will allow you to multi-task and think quickly while remaining resilient under pressure. Highly methodical and with a strong eye for detail, you'll be committed to continuous improvement, and your collaborative team playing skills will see you supporting your colleagues in a positive and proactive way. And when it comes to using computers and IT, you should be proficient in the Microsoft Office suite of software, including Outlook, Word and Excel. You must be a British citizen at the time of your application, and you'll be required to attain Developed Vetting (DV) security clearance. Please note that obtaining DV clearance can take approximately three months depending on your individual circumstances. For more information about this process, click here. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 3rd November 2025. Job Types: Full-time, Permanent Pay: £36,500.00 per year Work Location: In person
Oct 05, 2025
Full time
HOSPITALITY ASSISTANTS Foreign, Commonwealth & Development Office Reference number: 419548 Location: London Total Package: £36,500 Contract: Permanent and full time in this location We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Our Events and Visits Unit is based in Lancaster House, and organises functions on behalf of the Foreign Secretary, the Prime Minister and government Ministers and Departments. When you join us in this exciting and busy role you'll be a key member of the team that delivers some of the UK Government's most important foreign policy events. From the G7 Summit in Cornwall to the Commonwealth Heads of Government Meeting in London and the COP26 in Glasgow, we've worked on some of the most high profile breakfasts, lunches, receptions and dinners in recent memory. You'll join a small and highly trained cadre of professionals who oversee and manage the practical and logistical elements of setting up and delivering the world class hospitality we're famed for, working in government buildings and at outside venues. Helping to deliver 150-200 functions annually, you'll supervise the dining or reception rooms for between 10 and 350 guests, ensuring the efficient service of food and drink, often to tight deadlines. In detail, your work will involve setting up and breaking down rooms, furniture, bars and table settings, overseeing chefs, catering staff and the wine service, and supervising the use of equipment and high value stock items including silverware, linen, glass and china. Preparing and accounting for wine, ordering goods and equipment, managing the payment of invoices and helping to supervise porters and cleaners, you'll also be responsible for liaising with Protocol Officers. Who we're looking for To be a success in this fast-paced role you'll have proven experience of planning, organising and running hospitality functions, good general knowledge of food service, and be capable of running functions alone and working on your own initiative. Your excellent communication and interpersonal skills will give you the confidence to make announcements at events, give direction and advice to clients and hosts, and build strong, trusting relationships with a diverse range of people. You'll be lifting furniture, tables and other equipment, and climbing ladders, so we'll expect you to be physically fit, while your excellent organisational abilities will allow you to multi-task and think quickly while remaining resilient under pressure. Highly methodical and with a strong eye for detail, you'll be committed to continuous improvement, and your collaborative team playing skills will see you supporting your colleagues in a positive and proactive way. And when it comes to using computers and IT, you should be proficient in the Microsoft Office suite of software, including Outlook, Word and Excel. You must be a British citizen at the time of your application, and you'll be required to attain Developed Vetting (DV) security clearance. Please note that obtaining DV clearance can take approximately three months depending on your individual circumstances. For more information about this process, click here. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 3rd November 2025. Job Types: Full-time, Permanent Pay: £36,500.00 per year Work Location: In person
Foreign, Commonwealth & Development Office
City Of Westminster, London
HOSPITALITY ASSISTANTS Foreign, Commonwealth & Development Office Reference number: 419548 Location: London Total Package: £36,500 Contract: Permanent and full time in this location We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Our Events and Visits Unit is based in Lancaster House, and organises functions on behalf of the Foreign Secretary, the Prime Minister and government Ministers and Departments. When you join us in this exciting and busy role you'll be a key member of the team that delivers some of the UK Government's most important foreign policy events. From the G7 Summit in Cornwall to the Commonwealth Heads of Government Meeting in London and the COP26 in Glasgow, we've worked on some of the most high profile breakfasts, lunches, receptions and dinners in recent memory. You'll join a small and highly trained cadre of professionals who oversee and manage the practical and logistical elements of setting up and delivering the world class hospitality we're famed for, working in government buildings and at outside venues. Helping to deliver 150-200 functions annually, you'll supervise the dining or reception rooms for between 10 and 350 guests, ensuring the efficient service of food and drink, often to tight deadlines. In detail, your work will involve setting up and breaking down rooms, furniture, bars and table settings, overseeing chefs, catering staff and the wine service, and supervising the use of equipment and high value stock items including silverware, linen, glass and china. Preparing and accounting for wine, ordering goods and equipment, managing the payment of invoices and helping to supervise porters and cleaners, you'll also be responsible for liaising with Protocol Officers. Who we're looking for To be a success in this fast-paced role you'll have proven experience of planning, organising and running hospitality functions, good general knowledge of food service, and be capable of running functions alone and working on your own initiative. Your excellent communication and interpersonal skills will give you the confidence to make announcements at events, give direction and advice to clients and hosts, and build strong, trusting relationships with a diverse range of people. You'll be lifting furniture, tables and other equipment, and climbing ladders, so we'll expect you to be physically fit, while your excellent organisational abilities will allow you to multi-task and think quickly while remaining resilient under pressure. Highly methodical and with a strong eye for detail, you'll be committed to continuous improvement, and your collaborative team playing skills will see you supporting your colleagues in a positive and proactive way. And when it comes to using computers and IT, you should be proficient in the Microsoft Office suite of software, including Outlook, Word and Excel. You must be a British citizen at the time of your application, and you'll be required to attain Developed Vetting (DV) security clearance. Please note that obtaining DV clearance can take approximately three months depending on your individual circumstances. For more information about this process, click here. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 3rd November 2025. Job Types: Full-time, Permanent Pay: £36,500.00 per year Work Location: In person
Oct 04, 2025
Full time
HOSPITALITY ASSISTANTS Foreign, Commonwealth & Development Office Reference number: 419548 Location: London Total Package: £36,500 Contract: Permanent and full time in this location We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Our Events and Visits Unit is based in Lancaster House, and organises functions on behalf of the Foreign Secretary, the Prime Minister and government Ministers and Departments. When you join us in this exciting and busy role you'll be a key member of the team that delivers some of the UK Government's most important foreign policy events. From the G7 Summit in Cornwall to the Commonwealth Heads of Government Meeting in London and the COP26 in Glasgow, we've worked on some of the most high profile breakfasts, lunches, receptions and dinners in recent memory. You'll join a small and highly trained cadre of professionals who oversee and manage the practical and logistical elements of setting up and delivering the world class hospitality we're famed for, working in government buildings and at outside venues. Helping to deliver 150-200 functions annually, you'll supervise the dining or reception rooms for between 10 and 350 guests, ensuring the efficient service of food and drink, often to tight deadlines. In detail, your work will involve setting up and breaking down rooms, furniture, bars and table settings, overseeing chefs, catering staff and the wine service, and supervising the use of equipment and high value stock items including silverware, linen, glass and china. Preparing and accounting for wine, ordering goods and equipment, managing the payment of invoices and helping to supervise porters and cleaners, you'll also be responsible for liaising with Protocol Officers. Who we're looking for To be a success in this fast-paced role you'll have proven experience of planning, organising and running hospitality functions, good general knowledge of food service, and be capable of running functions alone and working on your own initiative. Your excellent communication and interpersonal skills will give you the confidence to make announcements at events, give direction and advice to clients and hosts, and build strong, trusting relationships with a diverse range of people. You'll be lifting furniture, tables and other equipment, and climbing ladders, so we'll expect you to be physically fit, while your excellent organisational abilities will allow you to multi-task and think quickly while remaining resilient under pressure. Highly methodical and with a strong eye for detail, you'll be committed to continuous improvement, and your collaborative team playing skills will see you supporting your colleagues in a positive and proactive way. And when it comes to using computers and IT, you should be proficient in the Microsoft Office suite of software, including Outlook, Word and Excel. You must be a British citizen at the time of your application, and you'll be required to attain Developed Vetting (DV) security clearance. Please note that obtaining DV clearance can take approximately three months depending on your individual circumstances. For more information about this process, click here. We encourage applications from all communities, so that we reflect the very best of 21st century Britain. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own. Apply before 11:55 pm on Monday 3rd November 2025. Job Types: Full-time, Permanent Pay: £36,500.00 per year Work Location: In person
Customer Service Assistant - Cambridge Come join our fantastic team. Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority. Skills You Need Determined, enthusiastic, and able to work in a fast-paced environment Excellent customer service, communication skills, and a "nothing is too much trouble" attitude Fully flexible, including evenings and weekends Approachable, helpful, organised, strong attention to detail and a strong team player. Our Fantastic Benefits Tenpin Treats - Retailer discounts and Best Doctors Free Bowling for family and friends Free Food (when working 6+ hours) Enhanced Maternity, Paternity, Adoption leave Medicash Employee Assistance Programme Free counselling Life assurance (2x annual salary) Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Oct 04, 2025
Full time
Customer Service Assistant - Cambridge Come join our fantastic team. Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority. Skills You Need Determined, enthusiastic, and able to work in a fast-paced environment Excellent customer service, communication skills, and a "nothing is too much trouble" attitude Fully flexible, including evenings and weekends Approachable, helpful, organised, strong attention to detail and a strong team player. Our Fantastic Benefits Tenpin Treats - Retailer discounts and Best Doctors Free Bowling for family and friends Free Food (when working 6+ hours) Enhanced Maternity, Paternity, Adoption leave Medicash Employee Assistance Programme Free counselling Life assurance (2x annual salary) Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Permanent Host role based in Manchester City Centre Your new company Hays are recruiting for a permanent host role for a leading property management company based in Manchester City Centre. Your new role Your new role will involve providing a 5 service for all guests, adding personal touches to ensure you have gone the extra mile. You will be responsible for booking and arranging meeting rooms, helping with internal events and assisting the Guest Experience Manager with day-to-day duties. What you'll need to succeed In order to succeed, you will need experience working in a client-facing receptionist role. You will be proactive, personable and highly organised. What you'll get in return In return, you will receive a competitive salary, excellent company benefits and the opportunity to work for an organisation that invests in their workforce, encouraging company progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Permanent Host role based in Manchester City Centre Your new company Hays are recruiting for a permanent host role for a leading property management company based in Manchester City Centre. Your new role Your new role will involve providing a 5 service for all guests, adding personal touches to ensure you have gone the extra mile. You will be responsible for booking and arranging meeting rooms, helping with internal events and assisting the Guest Experience Manager with day-to-day duties. What you'll need to succeed In order to succeed, you will need experience working in a client-facing receptionist role. You will be proactive, personable and highly organised. What you'll get in return In return, you will receive a competitive salary, excellent company benefits and the opportunity to work for an organisation that invests in their workforce, encouraging company progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Customer Service Assistant - Chester Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority. Skills You Need Determined, enthusiastic, and able to work in a fast-paced environment Excellent customer service, communication skills, and a "nothing is too much trouble" attitude Fully flexible, including evenings and weekends Approachable, helpful, organised, strong attention to detail and a strong team player Our Fantastic Benefits Tenpin Treats - Retailer discounts and Best Doctors Free Bowling for family and friends Free Food (when working 6+ hours) Enhanced Maternity, Paternity, Adoption leave Medicash Employee Assistance Programme Free counselling Life assurance (2x annual salary) Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Oct 02, 2025
Full time
Customer Service Assistant - Chester Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority. Skills You Need Determined, enthusiastic, and able to work in a fast-paced environment Excellent customer service, communication skills, and a "nothing is too much trouble" attitude Fully flexible, including evenings and weekends Approachable, helpful, organised, strong attention to detail and a strong team player Our Fantastic Benefits Tenpin Treats - Retailer discounts and Best Doctors Free Bowling for family and friends Free Food (when working 6+ hours) Enhanced Maternity, Paternity, Adoption leave Medicash Employee Assistance Programme Free counselling Life assurance (2x annual salary) Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Permanent Host role based in Manchester City Centre Your new company Hays are recruiting for a permanent host role for a leading property management company based in Manchester City Centre. Your new role Your new role will involve providing a 5 service for all guests, adding personal touches to ensure you have gone the extra mile. You will be responsible for booking and arranging meeting rooms, helping with internal events and assisting the Guest Experience Manager with day-to-day duties. What you'll need to succeed In order to succeed, you will need experience working in a client-facing receptionist role. You will be proactive, personable and highly organised. What you'll get in return In return, you will receive a competitive salary, excellent company benefits and the opportunity to work for an organisation that invests in their workforce, encouraging company progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 24, 2025
Full time
Permanent Host role based in Manchester City Centre Your new company Hays are recruiting for a permanent host role for a leading property management company based in Manchester City Centre. Your new role Your new role will involve providing a 5 service for all guests, adding personal touches to ensure you have gone the extra mile. You will be responsible for booking and arranging meeting rooms, helping with internal events and assisting the Guest Experience Manager with day-to-day duties. What you'll need to succeed In order to succeed, you will need experience working in a client-facing receptionist role. You will be proactive, personable and highly organised. What you'll get in return In return, you will receive a competitive salary, excellent company benefits and the opportunity to work for an organisation that invests in their workforce, encouraging company progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
What you'll be doing Facilities duties: Support the delivery of all building management, facilities and maintenance services at Carmelite House. Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Recording of all defects, faults, breakdowns and repairs onto on-line tracker registers Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner. Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current. To provide ad hoc support to the Post Room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events. To provide ad hoc support to the Print Room team as may be necessary. Assist the Building Manager with the delivery of Health &Safety checks and to participate in emergency planning, incident management and building evacuations as required. Manage and process the Meridian compliance database system, including chasing up and up-dating due and expired documentation and relevant actions. To assist the receptionist in Co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers. Organise Fire Marshall and First Aid training for staff members, including up-dating training records and display posters. Be the Facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours. Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trollies. Assist the Receptionist in managing the access control system, setting up and printing new ID cards as required Manage the various types of lockers located around the building including key issuing and up-dating admin database records. Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements. Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks. Collate and record daily building occupancy statistics. Management of the 6th Story are area display books and how they are presented. Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal. Recording and safe storage of all lost property items ready for collection or disposal after set period of time. To be first line support cover for the reception desk during Receptionist lunch time and short term sick periods. Reception duties: Greet visitors, staff and contractors in a professional and courteous manner at all times. Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way. Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times. Manage the visitor management system, recording visitor arrivals and contacting the respective host. Issue daily temporary staff access passes and recording them on the card management database system This is not an exclusive or exhaustive list of duties, and the job holder be required to undertake such other tasks as may reasonably be required. Who we are looking for Skills/Knowledge/Personal Attributes: Previous experience working within a facilities, property management or hotel environment is essential. Excellent communication and interpersonal skills with a professional and client focus demeanour. Polite, courteous and have a personable and approachable manner. Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams). Ability to work under pressure, including dealing with ever changing priorities. Working style that encourages team work both within the role and across business functions. Collaborative working spirit that enhances and builds effective working relationships both internally and externally. The ability to multi-task effectively and prioritise workloads on a daily basis. A positive "can do" attitude with the ability to use their own initiative. Have an innovative and self-motivated mindset to resolve problems and improve processes and systems. Excellent written and spoken communication skills. Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise. Qualifications/Certifications: IOSH or other Health & Safety qualifications (desirable) NVQ in Business Admin, Customer Services or Property Management (desirable) Manual Handling trained (desirable) Emergency First Aid and Fire Marshall trained (or a willingness to complete training) What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London office, Carmelite House, Monday to Friday
Sep 24, 2025
Full time
What you'll be doing Facilities duties: Support the delivery of all building management, facilities and maintenance services at Carmelite House. Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Recording of all defects, faults, breakdowns and repairs onto on-line tracker registers Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner. Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current. To provide ad hoc support to the Post Room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events. To provide ad hoc support to the Print Room team as may be necessary. Assist the Building Manager with the delivery of Health &Safety checks and to participate in emergency planning, incident management and building evacuations as required. Manage and process the Meridian compliance database system, including chasing up and up-dating due and expired documentation and relevant actions. To assist the receptionist in Co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers. Organise Fire Marshall and First Aid training for staff members, including up-dating training records and display posters. Be the Facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours. Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trollies. Assist the Receptionist in managing the access control system, setting up and printing new ID cards as required Manage the various types of lockers located around the building including key issuing and up-dating admin database records. Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements. Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks. Collate and record daily building occupancy statistics. Management of the 6th Story are area display books and how they are presented. Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal. Recording and safe storage of all lost property items ready for collection or disposal after set period of time. To be first line support cover for the reception desk during Receptionist lunch time and short term sick periods. Reception duties: Greet visitors, staff and contractors in a professional and courteous manner at all times. Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way. Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times. Manage the visitor management system, recording visitor arrivals and contacting the respective host. Issue daily temporary staff access passes and recording them on the card management database system This is not an exclusive or exhaustive list of duties, and the job holder be required to undertake such other tasks as may reasonably be required. Who we are looking for Skills/Knowledge/Personal Attributes: Previous experience working within a facilities, property management or hotel environment is essential. Excellent communication and interpersonal skills with a professional and client focus demeanour. Polite, courteous and have a personable and approachable manner. Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams). Ability to work under pressure, including dealing with ever changing priorities. Working style that encourages team work both within the role and across business functions. Collaborative working spirit that enhances and builds effective working relationships both internally and externally. The ability to multi-task effectively and prioritise workloads on a daily basis. A positive "can do" attitude with the ability to use their own initiative. Have an innovative and self-motivated mindset to resolve problems and improve processes and systems. Excellent written and spoken communication skills. Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise. Qualifications/Certifications: IOSH or other Health & Safety qualifications (desirable) NVQ in Business Admin, Customer Services or Property Management (desirable) Manual Handling trained (desirable) Emergency First Aid and Fire Marshall trained (or a willingness to complete training) What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London office, Carmelite House, Monday to Friday
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Sep 23, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
