Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 17, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in City of London who are looking to appoint a Business Support Officer - Housing for the 3 months ongoing, at the rate of 29 per hour umbrella Job responsibilities We are seeking a proactive and detail-oriented Business Support Officer to join our Voids team. This role is pivotal in ensuring smooth administrative processes and supporting the operational functions of our housing services. You will provide essential support to the Manager, Service Managers, and Surveyor, helping maintain accurate records and streamline workflow across the department. Key Responsibilities: Accurate data inputting and maintenance of housing records. Managing key allocations and ensuring records are up-to-date. Raising orders in iWorld for contractors and monitoring progress. Updating the voids tracker to reflect current status. Issuing variation instructions as required. Chasing contractors for Gas and Electric certification and ensuring compliance. Providing general administrative support to the Manager, Service Managers, and Surveyor. Essential Skills & Experience: Previous experience in a housing or voids environment is highly desirable. Familiarity with the iWorld (NEC) system is advantageous. Strong administrative and organisational skills . Ability to work independently and as part of a team. Attention to detail and a proactive approach to problem-solving. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Morgan Sindall Property Services
St. Albans, Hertfordshire
Permanent - Full Time We are looking for a motivated Resident Liaison Officer to join our St Albans Planned Team travelling around St Albans & Welwyn Hatfield. About the Role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOP construction software would be beneficial but is not essential. You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
May 16, 2026
Full time
Permanent - Full Time We are looking for a motivated Resident Liaison Officer to join our St Albans Planned Team travelling around St Albans & Welwyn Hatfield. About the Role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOP construction software would be beneficial but is not essential. You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
Job Title: Adaptations Surveyor Type: Permanent Location: Swansea Salary: £39,880 per annum Hours: 35 hours a week BRC are working closely with a housing association that is based in Swansea. This role operates across Swansea, Rhondda Cynon Taf, Bridgend, Neath Port Talbot and Carmarthenshire. This role is vital in adapting a resident s home to improve their health and wellbeing, and promotes independence. Duties: To specify and produce schedule of works in readiness for tender. To tender works, manage contracts and contractors performance fro inception to completion. To carry out measured surveys and drawings of properties as part of the tender requirements. To organise and manage your own workload. To liase with other staff, contractors, suppliers and funders maintaininh good working relationships throughout. To provide any date regarding KPI performance, spend and resident satisfaction as required. To project manage any work programs from start to completion regularly updating residents and relevant colleagues of progress. To complete relevant service standards or technical scrutiny deocuments and manage the administration of these. To advise the Asset Survceyor or any regular faulure of specific components or areas of use where they may be unsauitable or inaffective. To regularly meet contractors and monitor and report on their performance and ensuring the PAG contractors panel is sutably organised and managed for the number and type of grant work undertaken. To ensure CDM requirements are met for the Association as client. To liase with colleagues regarding any asbestos reports required or where PAG equipment installed may be the subject of being service charged (hoists, stair lifts, etc) Have a general understanding of housing and property maintenance, repairs and defect recognition. To tender and project manage one-off schemes of work or other construction relatedcontracts. This may be one-off projects to single properties, larger works to schemes or groups of properties. Where reuqired to provide Health and Safety advice or support to colleagues and where relevant act as the Principal Designer / Clients Representative. To update and manage the Group s databases in relation to PAGS or asset management requirements as required. To liase with other members of the department to ensure the smooth running of the department. To deal with enquiries and correspondance relevant to this role and maintain effective administartive systems. Be aware of and comply with the Statutory and Legal obligations, the Groups corporate aims, values, policies and procedures, tenancy conditions and good practice. To isssue works up to the limits specified in the Groups financial regulations. To manage their own personal development needs and actively seek to keep up to date with any changes in building and maintenance laws etc. To provide assiatnce on aids and adaptations that assist the individual in making the most of their home and ensure they have it full enjoyment. This will include both physical aids such as grab rails and stair lifts, and technological ones such as automatic window openers and fall detectors. To ensure adaptations are suitable for both the resident and the property by working closely with Occupational Therapists, Trusted Assessors, Rent Officers, Maintenance Teams and Contractors. Requirements: Formal building qualifications or equivalent demonstratable knowledge/skills. Familiar with good building practice, surveying properties and preparing schedules of work, tendering and alaysing tenders. Familiar with CDM Building Regulations. Experience in drawing utilising AutoCAD and ability to produce priced schedules of works including dilapidation surveys. Sound numerical skills and to be able to work to a budget. Excellent IT skills and be able to produce reports. Able to maintain effective administration systems. Able to impartially investigate situations to inform decision making that is fair and non-discriminatory. Good communication skills both verbal and written. Proactive approach to problem solving with the ability to weigh up situations and act upon and make sound startegic decisions. Able to work as part of team and on own initiative, also be flexible both in approach and working arrnagements. Confident with excellent communication skills that demonstrate an ability to listen, mediate, negotiate and influence. Innovative and reception to change. Full driving license and access to a vehicle. Benefits: 30 days annual leave plus bank holidays and an additional 2 days leave at Christmas. Enhance family friendly leave, including paid dependancy leave. Defined contribution pension with included life assurance of 3 times your salary. Enhanced company sick pay. Extensive wellbeing offer. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
May 16, 2026
Full time
Job Title: Adaptations Surveyor Type: Permanent Location: Swansea Salary: £39,880 per annum Hours: 35 hours a week BRC are working closely with a housing association that is based in Swansea. This role operates across Swansea, Rhondda Cynon Taf, Bridgend, Neath Port Talbot and Carmarthenshire. This role is vital in adapting a resident s home to improve their health and wellbeing, and promotes independence. Duties: To specify and produce schedule of works in readiness for tender. To tender works, manage contracts and contractors performance fro inception to completion. To carry out measured surveys and drawings of properties as part of the tender requirements. To organise and manage your own workload. To liase with other staff, contractors, suppliers and funders maintaininh good working relationships throughout. To provide any date regarding KPI performance, spend and resident satisfaction as required. To project manage any work programs from start to completion regularly updating residents and relevant colleagues of progress. To complete relevant service standards or technical scrutiny deocuments and manage the administration of these. To advise the Asset Survceyor or any regular faulure of specific components or areas of use where they may be unsauitable or inaffective. To regularly meet contractors and monitor and report on their performance and ensuring the PAG contractors panel is sutably organised and managed for the number and type of grant work undertaken. To ensure CDM requirements are met for the Association as client. To liase with colleagues regarding any asbestos reports required or where PAG equipment installed may be the subject of being service charged (hoists, stair lifts, etc) Have a general understanding of housing and property maintenance, repairs and defect recognition. To tender and project manage one-off schemes of work or other construction relatedcontracts. This may be one-off projects to single properties, larger works to schemes or groups of properties. Where reuqired to provide Health and Safety advice or support to colleagues and where relevant act as the Principal Designer / Clients Representative. To update and manage the Group s databases in relation to PAGS or asset management requirements as required. To liase with other members of the department to ensure the smooth running of the department. To deal with enquiries and correspondance relevant to this role and maintain effective administartive systems. Be aware of and comply with the Statutory and Legal obligations, the Groups corporate aims, values, policies and procedures, tenancy conditions and good practice. To isssue works up to the limits specified in the Groups financial regulations. To manage their own personal development needs and actively seek to keep up to date with any changes in building and maintenance laws etc. To provide assiatnce on aids and adaptations that assist the individual in making the most of their home and ensure they have it full enjoyment. This will include both physical aids such as grab rails and stair lifts, and technological ones such as automatic window openers and fall detectors. To ensure adaptations are suitable for both the resident and the property by working closely with Occupational Therapists, Trusted Assessors, Rent Officers, Maintenance Teams and Contractors. Requirements: Formal building qualifications or equivalent demonstratable knowledge/skills. Familiar with good building practice, surveying properties and preparing schedules of work, tendering and alaysing tenders. Familiar with CDM Building Regulations. Experience in drawing utilising AutoCAD and ability to produce priced schedules of works including dilapidation surveys. Sound numerical skills and to be able to work to a budget. Excellent IT skills and be able to produce reports. Able to maintain effective administration systems. Able to impartially investigate situations to inform decision making that is fair and non-discriminatory. Good communication skills both verbal and written. Proactive approach to problem solving with the ability to weigh up situations and act upon and make sound startegic decisions. Able to work as part of team and on own initiative, also be flexible both in approach and working arrnagements. Confident with excellent communication skills that demonstrate an ability to listen, mediate, negotiate and influence. Innovative and reception to change. Full driving license and access to a vehicle. Benefits: 30 days annual leave plus bank holidays and an additional 2 days leave at Christmas. Enhance family friendly leave, including paid dependancy leave. Defined contribution pension with included life assurance of 3 times your salary. Enhanced company sick pay. Extensive wellbeing offer. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Morgan Sindall Property Services
Welwyn, Hertfordshire
Permanent - Full Time We're looking for a proactive and people-focused Resident Liaison Officer to support residents throughout planned works and refurbishment projects. You will be expected to work from our Welwyn office on a weekly basis. Travelling in and around the home counties will also be required. About the Role As our Resident Liaison Officer, you will deliver a first-class liaison and administrative support service to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You will visit residents before work begins to introduce the company, explain the programme, assess individual needs, and identify any vulnerable households to ensure safe and appropriate working practices. You'll carry out property condition and appliance surveys, maintain accurate resident records, and act as the main point of communication between residents, site teams, subcontractors, and client representatives. You will help manage project trackers, coordinate appointments, prepare and distribute clear communication materials, and support monthly reporting. Handling resident complaints professionally, carrying out satisfaction surveys, and using feedback to drive service improvements will also form a key part of the role. About You We are looking for an individual with previous experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. You will have experience visiting properties, carrying out pre-condition surveys, coordinating a high volume of appointments, and confidently liaising with site teams, residents, clients, and the supply chain. You'll need to be computer-literate and comfortable updating project trackers. Existing knowledge of SHDF projects and familiarity with EasyBOP would be an advantage, though not essential. This role requires you to hold a clean full UK driving licence for a minimum of 12 months and you'll have the flexibility to travel between Welwyn and the wider Home Counties, including areas such as Milton Keynes, Essex, and Aylesbury. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
May 15, 2026
Full time
Permanent - Full Time We're looking for a proactive and people-focused Resident Liaison Officer to support residents throughout planned works and refurbishment projects. You will be expected to work from our Welwyn office on a weekly basis. Travelling in and around the home counties will also be required. About the Role As our Resident Liaison Officer, you will deliver a first-class liaison and administrative support service to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You will visit residents before work begins to introduce the company, explain the programme, assess individual needs, and identify any vulnerable households to ensure safe and appropriate working practices. You'll carry out property condition and appliance surveys, maintain accurate resident records, and act as the main point of communication between residents, site teams, subcontractors, and client representatives. You will help manage project trackers, coordinate appointments, prepare and distribute clear communication materials, and support monthly reporting. Handling resident complaints professionally, carrying out satisfaction surveys, and using feedback to drive service improvements will also form a key part of the role. About You We are looking for an individual with previous experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. You will have experience visiting properties, carrying out pre-condition surveys, coordinating a high volume of appointments, and confidently liaising with site teams, residents, clients, and the supply chain. You'll need to be computer-literate and comfortable updating project trackers. Existing knowledge of SHDF projects and familiarity with EasyBOP would be an advantage, though not essential. This role requires you to hold a clean full UK driving licence for a minimum of 12 months and you'll have the flexibility to travel between Welwyn and the wider Home Counties, including areas such as Milton Keynes, Essex, and Aylesbury. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
Permanent - Full Time - 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team. Working out of our Halifax office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. You will oversee the full customer journey, from pre-start visits and resident profiling through to day-to-day communication, complaint handling, and post-completion aftercare. You will be responsible for maintaining accurate and up-to-date records on the CRM system, supporting project administration, and building positive working relationships with residents, leaseholders, and key stakeholders. We are looking for an experienced Resident Liaison Officer who is organised, proactive, and confident in engaging with residents and stakeholders. You will have a proven track record of managing workloads across planned maintenance programmes and a good understanding of internal and external delivery programmes. You will be an excellent communicator with strong customer service and administrative skills. In addition, you will be comfortable in the use of Microsoft Office, and ideally with some experience of EasyBop systems. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
May 15, 2026
Full time
Permanent - Full Time - 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team. Working out of our Halifax office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. You will oversee the full customer journey, from pre-start visits and resident profiling through to day-to-day communication, complaint handling, and post-completion aftercare. You will be responsible for maintaining accurate and up-to-date records on the CRM system, supporting project administration, and building positive working relationships with residents, leaseholders, and key stakeholders. We are looking for an experienced Resident Liaison Officer who is organised, proactive, and confident in engaging with residents and stakeholders. You will have a proven track record of managing workloads across planned maintenance programmes and a good understanding of internal and external delivery programmes. You will be an excellent communicator with strong customer service and administrative skills. In addition, you will be comfortable in the use of Microsoft Office, and ideally with some experience of EasyBop systems. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Resident Liaison Officer East London 35,000 - 37,000 + Small Car Allowance / Company Van Start Date: Mid-June We are currently seeking an experienced and customer-focused Resident Liaison Officer to join a planned works team delivering electrical sub-main upgrades across a residential portfolio in East London. This is a site-based role covering approximately 20 occupied residential blocks, all located within walking distance of each other, making this a highly manageable and community-focused patch. Key Responsibilities Act as the main point of contact for residents throughout the works programme Build and maintain positive relationships with tenants, leaseholders, and site teams Provide clear communication regarding programme dates, access requirements, and project updates Arrange and coordinate resident access appointments Manage resident queries, concerns, and complaints professionally and efficiently Carry out pre-start meetings, door knocking, and resident consultations Maintain accurate records of resident communications and access outcomes Work closely with site managers, supervisors, and client representatives to ensure smooth delivery of works Support vulnerable residents and ensure customer satisfaction is maintained throughout the programme About the Project Electrical sub-main upgrade programme Approximately 20 residential blocks All sites situated within close proximity in East London Occupied properties with a strong focus on customer care and communication Requirements Previous experience as a Resident Liaison Officer within social housing, planned maintenance, or refurbishment Excellent communication and interpersonal skills Strong organisational ability and attention to detail Ability to handle challenging situations calmly and professionally Full UK driving licence preferred Package Salary: 35,000 - 37,000 Small car allowance or company van Long-term opportunity with immediate pipeline of works Supportive and established delivery team Start date is targeted for mid-June, with interviews taking place shortly.
May 15, 2026
Full time
Resident Liaison Officer East London 35,000 - 37,000 + Small Car Allowance / Company Van Start Date: Mid-June We are currently seeking an experienced and customer-focused Resident Liaison Officer to join a planned works team delivering electrical sub-main upgrades across a residential portfolio in East London. This is a site-based role covering approximately 20 occupied residential blocks, all located within walking distance of each other, making this a highly manageable and community-focused patch. Key Responsibilities Act as the main point of contact for residents throughout the works programme Build and maintain positive relationships with tenants, leaseholders, and site teams Provide clear communication regarding programme dates, access requirements, and project updates Arrange and coordinate resident access appointments Manage resident queries, concerns, and complaints professionally and efficiently Carry out pre-start meetings, door knocking, and resident consultations Maintain accurate records of resident communications and access outcomes Work closely with site managers, supervisors, and client representatives to ensure smooth delivery of works Support vulnerable residents and ensure customer satisfaction is maintained throughout the programme About the Project Electrical sub-main upgrade programme Approximately 20 residential blocks All sites situated within close proximity in East London Occupied properties with a strong focus on customer care and communication Requirements Previous experience as a Resident Liaison Officer within social housing, planned maintenance, or refurbishment Excellent communication and interpersonal skills Strong organisational ability and attention to detail Ability to handle challenging situations calmly and professionally Full UK driving licence preferred Package Salary: 35,000 - 37,000 Small car allowance or company van Long-term opportunity with immediate pipeline of works Supportive and established delivery team Start date is targeted for mid-June, with interviews taking place shortly.
Job Title: Resident Liaison Officer Location: Leatherhead Contract Type: Temp to Perm Hours: 40 hours per week Rate: 18.71 per hour (Umbrella) Job Overview We are currently recruiting for an experienced Resident Liaison Officer to join a busy housing team based in Leatherhead on a temp-to-perm basis. This is an excellent opportunity for someone with strong customer service and communication skills who is passionate about delivering a positive resident experience throughout planned maintenance and refurbishment works. The successful candidate will act as the key point of contact between residents, contractors, and site teams, ensuring residents are kept fully informed before, during, and after works are completed. Key Responsibilities Build and maintain positive relationships with residents and stakeholders Provide clear communication regarding planned works, schedules, and any disruptions Carry out resident consultations, home visits, and satisfaction surveys Handle resident enquiries, complaints, and concerns professionally and efficiently Work closely with site managers, operatives, and client teams to ensure smooth delivery of works Ensure vulnerable residents receive additional support where required Maintain accurate records, reports, and resident communication logs Assist with access arrangements and minimise no-access issues Monitor customer satisfaction and help drive service improvements Requirements Previous experience working as a Resident Liaison Officer, Tenant Liaison Officer, or within social housing/customer service Excellent communication and interpersonal skills Strong organisational and problem-solving abilities Ability to manage difficult situations calmly and professionally Experience handling complaints and resident queries Good IT skills including Microsoft Office Full UK driving licence
May 15, 2026
Contractor
Job Title: Resident Liaison Officer Location: Leatherhead Contract Type: Temp to Perm Hours: 40 hours per week Rate: 18.71 per hour (Umbrella) Job Overview We are currently recruiting for an experienced Resident Liaison Officer to join a busy housing team based in Leatherhead on a temp-to-perm basis. This is an excellent opportunity for someone with strong customer service and communication skills who is passionate about delivering a positive resident experience throughout planned maintenance and refurbishment works. The successful candidate will act as the key point of contact between residents, contractors, and site teams, ensuring residents are kept fully informed before, during, and after works are completed. Key Responsibilities Build and maintain positive relationships with residents and stakeholders Provide clear communication regarding planned works, schedules, and any disruptions Carry out resident consultations, home visits, and satisfaction surveys Handle resident enquiries, complaints, and concerns professionally and efficiently Work closely with site managers, operatives, and client teams to ensure smooth delivery of works Ensure vulnerable residents receive additional support where required Maintain accurate records, reports, and resident communication logs Assist with access arrangements and minimise no-access issues Monitor customer satisfaction and help drive service improvements Requirements Previous experience working as a Resident Liaison Officer, Tenant Liaison Officer, or within social housing/customer service Excellent communication and interpersonal skills Strong organisational and problem-solving abilities Ability to manage difficult situations calmly and professionally Experience handling complaints and resident queries Good IT skills including Microsoft Office Full UK driving licence
Marks Consulting Partners Limited
Dartford, London
An experienced Damp Surveyor is sought to join the Property Services team of a well-established housing association in Kent. Reporting to the Senior Surveyor, this is a permanent position for a technically strong candidate with a solid grounding in building pathology; damp and mould diagnosis; and property defects. Experience within housing; whether private or local authority; is highly desirable. The Role To deliver surveying, maintenance and planned works across the organisation's property portfolio. This includes all aspects of property maintenance, major works, responsive repairs, planned works, refurbishment, fire management, servicing, voids, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. To monitor the performance of contractors and ensure all projects are completed to compliance standards, specification, schedule and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. To deliver a continual plan of Stock Condition Surveys, new build pre-occupation fire inspections and all building related technical and/or advisory services. Accountabilities Providing technical support to the organisation and its customers, conduct property surveys, diagnose defects. Designing and specifying works, obtain estimates, oversee delivery, monitor project expenditure and complete sign-off. Acting as contract administrator or other role as appropriate and use standard forms of contract to administer the works. Overseeing quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements. Undertaking inspections and audits of the partnering contractors, servicing maintenance contract and defects within new homes by visiting site. Reviewing completed work against the schedule/contractors' invoices and resolving issues as necessary. Completing fire risk assessments and audit FRA's of others. Validate works needed and signing off fire remedial works. Completing stock condition surveys and asbestos condition surveys, ensuring that all records are maintained appropriately. Providing management reports and schedules of defects when necessary and certify rectification of snagging items. Working closely with the Building Safety Managers ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. Ensuring all Section 20 & tender processes are completed in a timely way. Ensuring data integrity ensuring compliance with GDPR regulations. Investigate and resolve any CRM tasks, enquiries or complaints raised by customers relating to projects or services provided by the organisation. Providing out of hours telephone cover on a rota basis, as required. Complaints Lead Officer: Responsible for managing complaints in line with our policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. Requirements Entry Requirements: A strong understanding of building pathology and construction techniques is essential, alongside knowledge of budgeting processes and standing orders. Candidates should be familiar with the processes involved in conducting stock condition surveys, fire risk assessments and asbestos reinspection, as well as a good working knowledge of landlord and tenant legislation; including leases and resident consultation requirements. Experience managing and inspecting all aspects of major works; responsive repairs; planned improvements; and service and cyclical contracts is required, together with knowledge of forms of contract and contractor management. A working knowledge of residential property and housing legislation is expected; including experience of working in occupied buildings, building regulations (with particular reference to parts A, L, M and P), conservation consent and TPO management. Candidates should bring experience of liaising with customers and occupants across projects of varying scale and complexity, alongside knowledge of party wall regulations, disrepair legal protocol and stock and asset management principles backed by practical experience. A current understanding of health and safety legislation as it applies to property maintenance, construction, repairs and refurbishment is essential. A good working knowledge of Microsoft Office; particularly Excel and Word; is required. Candidates must also have appropriate means of transport and the flexibility to undertake work-related activities outside of core hours. Proficient Requirements: A higher, further or professional education qualification in a building/construction related discipline or similar. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. A sound knowledge of building regulations, parts A, M, P and L. An understanding of the RRO 2005 and in conducting Fire Risk Assessments. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. A good understanding of the section 20 process. A good understanding of budgeting processes and standing order - Responsible for budget control. If this sounds like your next move; it's well worth a confidential conversation with our team. Get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
May 14, 2026
Full time
An experienced Damp Surveyor is sought to join the Property Services team of a well-established housing association in Kent. Reporting to the Senior Surveyor, this is a permanent position for a technically strong candidate with a solid grounding in building pathology; damp and mould diagnosis; and property defects. Experience within housing; whether private or local authority; is highly desirable. The Role To deliver surveying, maintenance and planned works across the organisation's property portfolio. This includes all aspects of property maintenance, major works, responsive repairs, planned works, refurbishment, fire management, servicing, voids, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. To monitor the performance of contractors and ensure all projects are completed to compliance standards, specification, schedule and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. To deliver a continual plan of Stock Condition Surveys, new build pre-occupation fire inspections and all building related technical and/or advisory services. Accountabilities Providing technical support to the organisation and its customers, conduct property surveys, diagnose defects. Designing and specifying works, obtain estimates, oversee delivery, monitor project expenditure and complete sign-off. Acting as contract administrator or other role as appropriate and use standard forms of contract to administer the works. Overseeing quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements. Undertaking inspections and audits of the partnering contractors, servicing maintenance contract and defects within new homes by visiting site. Reviewing completed work against the schedule/contractors' invoices and resolving issues as necessary. Completing fire risk assessments and audit FRA's of others. Validate works needed and signing off fire remedial works. Completing stock condition surveys and asbestos condition surveys, ensuring that all records are maintained appropriately. Providing management reports and schedules of defects when necessary and certify rectification of snagging items. Working closely with the Building Safety Managers ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. Ensuring all Section 20 & tender processes are completed in a timely way. Ensuring data integrity ensuring compliance with GDPR regulations. Investigate and resolve any CRM tasks, enquiries or complaints raised by customers relating to projects or services provided by the organisation. Providing out of hours telephone cover on a rota basis, as required. Complaints Lead Officer: Responsible for managing complaints in line with our policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. Requirements Entry Requirements: A strong understanding of building pathology and construction techniques is essential, alongside knowledge of budgeting processes and standing orders. Candidates should be familiar with the processes involved in conducting stock condition surveys, fire risk assessments and asbestos reinspection, as well as a good working knowledge of landlord and tenant legislation; including leases and resident consultation requirements. Experience managing and inspecting all aspects of major works; responsive repairs; planned improvements; and service and cyclical contracts is required, together with knowledge of forms of contract and contractor management. A working knowledge of residential property and housing legislation is expected; including experience of working in occupied buildings, building regulations (with particular reference to parts A, L, M and P), conservation consent and TPO management. Candidates should bring experience of liaising with customers and occupants across projects of varying scale and complexity, alongside knowledge of party wall regulations, disrepair legal protocol and stock and asset management principles backed by practical experience. A current understanding of health and safety legislation as it applies to property maintenance, construction, repairs and refurbishment is essential. A good working knowledge of Microsoft Office; particularly Excel and Word; is required. Candidates must also have appropriate means of transport and the flexibility to undertake work-related activities outside of core hours. Proficient Requirements: A higher, further or professional education qualification in a building/construction related discipline or similar. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. A sound knowledge of building regulations, parts A, M, P and L. An understanding of the RRO 2005 and in conducting Fire Risk Assessments. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. A good understanding of the section 20 process. A good understanding of budgeting processes and standing order - Responsible for budget control. If this sounds like your next move; it's well worth a confidential conversation with our team. Get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
Job Title: Gas Compliance Officer Location: East Anglia / Hybrid Contract: Ongoing Contract Pay: Negotiable We are currently seeking an experienced Gas Compliance Officer / Compliance Administrator to support a busy repairs and compliance team within a housing environment. This role is ideally suited to a strong administrator with previous experience within repairs, maintenance or compliance who can manage workloads, liaise with contractors and maintain accurate compliance records. Knowledge of gas compliance is desirable but not essential. Main Responsibilities Managing compliance and repairs administration Scheduling and monitoring compliance works Maintaining accurate records and databases Liaising with contractors, engineers and tenants Monitoring certificates and compliance documentation Raising works orders and tracking completion Supporting the wider compliance and repairs team Qualifications / Experience Strong administrative experience within repairs, maintenance or compliance Experience working within housing or property services preferred Excellent organisation and communication skills Ability to manage multiple tasks and deadlines Good IT and database management skills Knowledge of gas compliance desirable but not essential Please apply with your updated CV for further information.
May 14, 2026
Contractor
Job Title: Gas Compliance Officer Location: East Anglia / Hybrid Contract: Ongoing Contract Pay: Negotiable We are currently seeking an experienced Gas Compliance Officer / Compliance Administrator to support a busy repairs and compliance team within a housing environment. This role is ideally suited to a strong administrator with previous experience within repairs, maintenance or compliance who can manage workloads, liaise with contractors and maintain accurate compliance records. Knowledge of gas compliance is desirable but not essential. Main Responsibilities Managing compliance and repairs administration Scheduling and monitoring compliance works Maintaining accurate records and databases Liaising with contractors, engineers and tenants Monitoring certificates and compliance documentation Raising works orders and tracking completion Supporting the wider compliance and repairs team Qualifications / Experience Strong administrative experience within repairs, maintenance or compliance Experience working within housing or property services preferred Excellent organisation and communication skills Ability to manage multiple tasks and deadlines Good IT and database management skills Knowledge of gas compliance desirable but not essential Please apply with your updated CV for further information.
Commercial Property Management Officer Temporary Contract - 4 to 6 Months Hybrid Working - 3 Days On Site Per Week An exciting opportunity has arisen for an experienced Commercial Property Management Officer to join a busy and forward-thinking local authority team on an initial 4-6-month contract. This role will support the management of a large and diverse non-housing commercial property portfolio, helping to maximise income, support regeneration initiatives, and ensure the smooth day-to-day running of property management operations. The Role Working as part of the property team, you will provide administrative and operational support across a varied commercial portfolio. Key responsibilities include: Supporting the management of commercial property assets Assisting with budget preparation and ongoing budget monitoring Maintaining and updating tenancy, property and operational records Acting as a first point of contact for tenant enquiries Logging and tracking maintenance and facilities management issues Supporting rent reviews and lease renewals alongside external consultants Processing landlord consent requests and issuing standard correspondence Updating internal systems following lease events Assisting with the preparation of rent, service charge and ad hoc invoices Supporting service charge reconciliations and year-end accounts Managing purchase orders and contractor invoice verification Assisting with insurance claim administration and record keeping Carrying out property visits including key handovers, meter readings and compliance checks About You The successful candidate will ideally have: Degree-level education or equivalent experience A qualification relating to surveying or property management would be advantageous Strong numeracy skills and confidence using Microsoft Excel Experience within commercial property, estates or asset management environments Excellent organisational skills with the ability to manage multiple priorities Strong written and verbal communication skills The ability to produce clear and concise reports A proactive and flexible approach to work Strong analytical and problem-solving skills The ability to work independently and under pressure Commercial project management experience would be beneficial but is not essential. This is an excellent opportunity to gain valuable experience within a dynamic public sector property environment while contributing to a varied and interesting commercial portfolio.
May 14, 2026
Contractor
Commercial Property Management Officer Temporary Contract - 4 to 6 Months Hybrid Working - 3 Days On Site Per Week An exciting opportunity has arisen for an experienced Commercial Property Management Officer to join a busy and forward-thinking local authority team on an initial 4-6-month contract. This role will support the management of a large and diverse non-housing commercial property portfolio, helping to maximise income, support regeneration initiatives, and ensure the smooth day-to-day running of property management operations. The Role Working as part of the property team, you will provide administrative and operational support across a varied commercial portfolio. Key responsibilities include: Supporting the management of commercial property assets Assisting with budget preparation and ongoing budget monitoring Maintaining and updating tenancy, property and operational records Acting as a first point of contact for tenant enquiries Logging and tracking maintenance and facilities management issues Supporting rent reviews and lease renewals alongside external consultants Processing landlord consent requests and issuing standard correspondence Updating internal systems following lease events Assisting with the preparation of rent, service charge and ad hoc invoices Supporting service charge reconciliations and year-end accounts Managing purchase orders and contractor invoice verification Assisting with insurance claim administration and record keeping Carrying out property visits including key handovers, meter readings and compliance checks About You The successful candidate will ideally have: Degree-level education or equivalent experience A qualification relating to surveying or property management would be advantageous Strong numeracy skills and confidence using Microsoft Excel Experience within commercial property, estates or asset management environments Excellent organisational skills with the ability to manage multiple priorities Strong written and verbal communication skills The ability to produce clear and concise reports A proactive and flexible approach to work Strong analytical and problem-solving skills The ability to work independently and under pressure Commercial project management experience would be beneficial but is not essential. This is an excellent opportunity to gain valuable experience within a dynamic public sector property environment while contributing to a varied and interesting commercial portfolio.
Resident Liaison Officer - Refurbishment Wakefield Competitive Salary + Car / Car Allowance + Benefits Permanent - Full Time - 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team. Working out of our Wakefield office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. You will oversee the full customer journey, from pre-start visits and resident profiling through to day-to-day communication, complaint handling, and post-completion aftercare. You will be responsible for maintaining accurate and up-to-date records on the CRM system, supporting project administration, and building positive working relationships with residents, leaseholders, and key stakeholders. We are looking for an experienced Resident Liaison Officer who is organised, proactive, and confident in engaging with residents and stakeholders. You will have a proven track record of managing workloads across planned maintenance programmes and a good understanding of internal and external delivery programmes. You will be an excellent communicator with strong customer service and administrative skills. In addition, you will be comfortable in the use of Microsoft Office, and ideally with some experience of EasyBop systems. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
May 14, 2026
Full time
Resident Liaison Officer - Refurbishment Wakefield Competitive Salary + Car / Car Allowance + Benefits Permanent - Full Time - 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team. Working out of our Wakefield office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. You will oversee the full customer journey, from pre-start visits and resident profiling through to day-to-day communication, complaint handling, and post-completion aftercare. You will be responsible for maintaining accurate and up-to-date records on the CRM system, supporting project administration, and building positive working relationships with residents, leaseholders, and key stakeholders. We are looking for an experienced Resident Liaison Officer who is organised, proactive, and confident in engaging with residents and stakeholders. You will have a proven track record of managing workloads across planned maintenance programmes and a good understanding of internal and external delivery programmes. You will be an excellent communicator with strong customer service and administrative skills. In addition, you will be comfortable in the use of Microsoft Office, and ideally with some experience of EasyBop systems. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Commercial Property Management Officer Temporary Full Time £20.51 PAYE / £26.30 Umbrella per hour Location: Harlow - Hybrid 3 days a week in office Closing Date: 18th May 2026 The Role You will support the management of the Client's diverse non-housing commercial property portfolio, helping maximise income generation and support the continued growth and regeneration of the town. Working closely with the Senior Commercial Property Manager, you will provide administrative and operational support across the portfolio, assisting with tenant liaison, contractor coordination, property records, budgeting and invoicing processes. Key Responsibilities Support the day-to-day management of the Client's commercial property portfolio Maintain accurate property records, tenancy information and operational data Act as a first point of contact for tenant enquiries Log and track maintenance and facilities management issues Support rent reviews and lease renewal processes with external consultants Process landlord consent requests and issue standard correspondence Coordinate tenancy handovers, key collection and meter readings Assist with rent, service charge and ad hoc invoicing Support budget monitoring and service charge reconciliations Verify contractor invoices and assist with purchase order administration Maintain insurance claim records and progress logs Prepare reports and property updates for senior management Requirements Degree or postgraduate qualification, or equivalent experience Property management or surveying related qualifications desirable Strong numeracy skills and proficiency in Microsoft Excel Commercial project management experience desirable Ability to analyse information and produce clear reports Organised with the ability to manage competing priorities Proactive and able to work independently Strong communication and problem-solving skills Flexible and able to work effectively under pressure This is an excellent opportunity to gain experience within a busy property team managing a varied commercial portfolio. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
May 14, 2026
Contractor
Commercial Property Management Officer Temporary Full Time £20.51 PAYE / £26.30 Umbrella per hour Location: Harlow - Hybrid 3 days a week in office Closing Date: 18th May 2026 The Role You will support the management of the Client's diverse non-housing commercial property portfolio, helping maximise income generation and support the continued growth and regeneration of the town. Working closely with the Senior Commercial Property Manager, you will provide administrative and operational support across the portfolio, assisting with tenant liaison, contractor coordination, property records, budgeting and invoicing processes. Key Responsibilities Support the day-to-day management of the Client's commercial property portfolio Maintain accurate property records, tenancy information and operational data Act as a first point of contact for tenant enquiries Log and track maintenance and facilities management issues Support rent reviews and lease renewal processes with external consultants Process landlord consent requests and issue standard correspondence Coordinate tenancy handovers, key collection and meter readings Assist with rent, service charge and ad hoc invoicing Support budget monitoring and service charge reconciliations Verify contractor invoices and assist with purchase order administration Maintain insurance claim records and progress logs Prepare reports and property updates for senior management Requirements Degree or postgraduate qualification, or equivalent experience Property management or surveying related qualifications desirable Strong numeracy skills and proficiency in Microsoft Excel Commercial project management experience desirable Ability to analyse information and produce clear reports Organised with the ability to manage competing priorities Proactive and able to work independently Strong communication and problem-solving skills Flexible and able to work effectively under pressure This is an excellent opportunity to gain experience within a busy property team managing a varied commercial portfolio. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Commercial Property Management Officer Temporary Full Time £20.51 PAYE / £26.30 Umbrella per hour Location: Harlow Hybrid 3 days a week in office Closing Date: 18th May 2026 The Role You will support the management of the Client s diverse non-housing commercial property portfolio, helping maximise income generation and support the continued growth and regeneration of the town. Working closely with the Senior Commercial Property Manager, you will provide administrative and operational support across the portfolio, assisting with tenant liaison, contractor coordination, property records, budgeting and invoicing processes. Key Responsibilities Support the day-to-day management of the Client s commercial property portfolio Maintain accurate property records, tenancy information and operational data Act as a first point of contact for tenant enquiries Log and track maintenance and facilities management issues Support rent reviews and lease renewal processes with external consultants Process landlord consent requests and issue standard correspondence Coordinate tenancy handovers, key collection and meter readings Assist with rent, service charge and ad hoc invoicing Support budget monitoring and service charge reconciliations Verify contractor invoices and assist with purchase order administration Maintain insurance claim records and progress logs Prepare reports and property updates for senior management Requirements Degree or postgraduate qualification, or equivalent experience Property management or surveying related qualifications desirable Strong numeracy skills and proficiency in Microsoft Excel Commercial project management experience desirable Ability to analyse information and produce clear reports Organised with the ability to manage competing priorities Proactive and able to work independently Strong communication and problem-solving skills Flexible and able to work effectively under pressure This is an excellent opportunity to gain experience within a busy property team managing a varied commercial portfolio. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
May 12, 2026
Contractor
Commercial Property Management Officer Temporary Full Time £20.51 PAYE / £26.30 Umbrella per hour Location: Harlow Hybrid 3 days a week in office Closing Date: 18th May 2026 The Role You will support the management of the Client s diverse non-housing commercial property portfolio, helping maximise income generation and support the continued growth and regeneration of the town. Working closely with the Senior Commercial Property Manager, you will provide administrative and operational support across the portfolio, assisting with tenant liaison, contractor coordination, property records, budgeting and invoicing processes. Key Responsibilities Support the day-to-day management of the Client s commercial property portfolio Maintain accurate property records, tenancy information and operational data Act as a first point of contact for tenant enquiries Log and track maintenance and facilities management issues Support rent reviews and lease renewal processes with external consultants Process landlord consent requests and issue standard correspondence Coordinate tenancy handovers, key collection and meter readings Assist with rent, service charge and ad hoc invoicing Support budget monitoring and service charge reconciliations Verify contractor invoices and assist with purchase order administration Maintain insurance claim records and progress logs Prepare reports and property updates for senior management Requirements Degree or postgraduate qualification, or equivalent experience Property management or surveying related qualifications desirable Strong numeracy skills and proficiency in Microsoft Excel Commercial project management experience desirable Ability to analyse information and produce clear reports Organised with the ability to manage competing priorities Proactive and able to work independently Strong communication and problem-solving skills Flexible and able to work effectively under pressure This is an excellent opportunity to gain experience within a busy property team managing a varied commercial portfolio. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Site Manager - Voids & Planned Maintenance £50-60k GuildfordFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This role would also suit a Voids Supervisor looking to step up. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now!
May 11, 2026
Full time
Site Manager - Voids & Planned Maintenance £50-60k GuildfordFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This role would also suit a Voids Supervisor looking to step up. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now!
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents . Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
May 10, 2026
Full time
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents . Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.