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senior dtc crm strategy lead
Zachary Daniels Recruitment
CEO
Zachary Daniels Recruitment City, Manchester
CEO We are partnering with a high-growth online retail business at a pivotal stage in its journey. With a strong brand, loyal customer base, and proven product-market fit, the business is now looking to appoint a CEO to lead the next phase of scale. This is an opportunity to take a digitally-led retail brand from successful operator to category leader-driving growth across channels, geographies, and customer segments while building a best-in-class leadership team and operating model. The Role The CEO will take full responsibility for the strategic, operational, and financial performance of the business. Working closely with the Board / investors, you will define and execute a clear growth plan, balancing top-line acceleration with sustainable profitability. You will lead a digitally native organisation, ensuring excellence across customer acquisition, retention, trading, supply chain, and brand execution. Key Responsibilities Strategy & Growth Define and deliver a clear 3-5 year growth strategy Scale revenue across DTC, marketplaces, and international markets Identify and execute new revenue streams (product, channel, partnerships) Digital & Trading Excellence Own performance across all digital channels (paid, organic, CRM, marketplaces) Drive best-in-class trading, merchandising, and customer journey optimisation Leverage data to improve conversion, AOV, and lifetime value Brand & Customer Strengthen brand positioning and ensure consistent execution across all touchpoints Champion a customer-first culture, improving retention and loyalty Oversee marketing strategy including performance marketing, brand, and content Operations & Supply Chain Ensure a scalable and efficient end-to-end supply chain Optimise inventory, fulfilment, and logistics to support growth Balance speed, cost, and customer experience Leadership & Culture Build, lead, and inspire a high-performing executive team Drive accountability, pace, and a results-oriented culture Develop internal capability while attracting top-tier talent Financial Performance Own P&L, budgeting, and forecasting Deliver profitable growth with strong cash discipline Report to Board/investors with clear, data-driven insights The Person Experience Proven CEO / MD / Commercial Director experience within online retail or e-commerce Track record of scaling a digital-first business ( 10m- 100m+ revenue range ideally) Strong understanding of performance marketing, trading, and digital growth levers Experience working with investors, PE, or high-growth founder-led environments Demonstrated success in building and leading senior leadership teams Capabilities Highly commercial with a sharp instinct for growth opportunities Data-driven decision maker with strong financial acumen Deep understanding of consumer behaviour and online retail dynamics Operationally credible-able to execute as well as strategise Comfortable operating at pace in a scaling environment Style & Mindset Hands-on, sleeves-rolled-up leadership style Resilient, adaptable, and comfortable with ambiguity High energy, pace, and accountability Clear communicator, able to align teams and stakeholders Why Join? Opportunity to lead and scale a high-potential digital retail brand Genuine autonomy with strong backing from investors/Board Ability to shape strategy, team, and long-term value creation Equity participation aligned to growth BH35814
May 04, 2026
Full time
CEO We are partnering with a high-growth online retail business at a pivotal stage in its journey. With a strong brand, loyal customer base, and proven product-market fit, the business is now looking to appoint a CEO to lead the next phase of scale. This is an opportunity to take a digitally-led retail brand from successful operator to category leader-driving growth across channels, geographies, and customer segments while building a best-in-class leadership team and operating model. The Role The CEO will take full responsibility for the strategic, operational, and financial performance of the business. Working closely with the Board / investors, you will define and execute a clear growth plan, balancing top-line acceleration with sustainable profitability. You will lead a digitally native organisation, ensuring excellence across customer acquisition, retention, trading, supply chain, and brand execution. Key Responsibilities Strategy & Growth Define and deliver a clear 3-5 year growth strategy Scale revenue across DTC, marketplaces, and international markets Identify and execute new revenue streams (product, channel, partnerships) Digital & Trading Excellence Own performance across all digital channels (paid, organic, CRM, marketplaces) Drive best-in-class trading, merchandising, and customer journey optimisation Leverage data to improve conversion, AOV, and lifetime value Brand & Customer Strengthen brand positioning and ensure consistent execution across all touchpoints Champion a customer-first culture, improving retention and loyalty Oversee marketing strategy including performance marketing, brand, and content Operations & Supply Chain Ensure a scalable and efficient end-to-end supply chain Optimise inventory, fulfilment, and logistics to support growth Balance speed, cost, and customer experience Leadership & Culture Build, lead, and inspire a high-performing executive team Drive accountability, pace, and a results-oriented culture Develop internal capability while attracting top-tier talent Financial Performance Own P&L, budgeting, and forecasting Deliver profitable growth with strong cash discipline Report to Board/investors with clear, data-driven insights The Person Experience Proven CEO / MD / Commercial Director experience within online retail or e-commerce Track record of scaling a digital-first business ( 10m- 100m+ revenue range ideally) Strong understanding of performance marketing, trading, and digital growth levers Experience working with investors, PE, or high-growth founder-led environments Demonstrated success in building and leading senior leadership teams Capabilities Highly commercial with a sharp instinct for growth opportunities Data-driven decision maker with strong financial acumen Deep understanding of consumer behaviour and online retail dynamics Operationally credible-able to execute as well as strategise Comfortable operating at pace in a scaling environment Style & Mindset Hands-on, sleeves-rolled-up leadership style Resilient, adaptable, and comfortable with ambiguity High energy, pace, and accountability Clear communicator, able to align teams and stakeholders Why Join? Opportunity to lead and scale a high-potential digital retail brand Genuine autonomy with strong backing from investors/Board Ability to shape strategy, team, and long-term value creation Equity participation aligned to growth BH35814
Zachary Daniels
Head of Digital Acquisition
Zachary Daniels Warrington, Cheshire
PERFORMANCE MARKETING LEADERSHIP OPPORTUNITY HEAD OF ACQUISITION £60000 TO £70000 LIVERPOOL HYBRID WORKING Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Paid Acquisition. This Head of Acquisition role is a rare opportunity to take full ownership of a high performing acquisition function within a fast-growing DTC business. The Head of Paid Acquisition will play a critical role in scaling revenue, driving efficient customer growth and shaping the future of performance marketing. As Head of Acquisition you will lead strategy and execution across key paid channels. The Head of Acquisition will own performance across Meta, Google and TikTok, using data, insight and AI driven tools to deliver measurable commercial impact. This Head of Acquisition role is focused on growth, profitability and continuous optimisation. This Head of Acquisition position offers real autonomy, budget and influence. The Head of Acquisition will work closely with creative, CRM and product teams to ensure a seamless customer journey from acquisition through to retention. The Head of Paid Acquisition will also lead and develop a high performing team, setting the standard for performance and innovation. Benefits: Competitive salary of £60000 to £70000 Hybrid working model offering flexibility Clear progression within a high growth business Opportunity to own and scale a core revenue channel Collaborative and commercially focused environment High level of autonomy and decision making Sports Clubs, Running Clubs Key Responsibilities: Own paid acquisition strategy and execution across Meta, Google and TikTok Drive performance against CAC, ROAS and revenue targets Embed AI tools across creative, targeting, optimisation and reporting Manage and optimise media budgets based on performance and demand Lead creative testing frameworks in partnership with content teams Drive customer lifetime value through retargeting and lifecycle aligned strategies Own reporting across contribution margin and channel performance Work cross functionally with brand, CRM and product teams Lead, develop and challenge the acquisition team Continuously test, learn and optimise campaigns at pace Experience Needed Proven experience as a Head of Paid Acquisition or senior performance marketing role Strong background in scaling paid media across Meta and Google Experience managing significant budgets and delivering commercial results Hands on experience using AI tools within marketingStrong understanding of performance metrics including CAC, ROAS and LTV Experience building and managing creative testing frameworks Ability to work in fast paced, high growth environments Strong leadership and stakeholder management skills Commercial mindset with focus on revenue and profitability This Head of Paid Acquisition role offers the opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Paid Acquisition looking to drive real commercial impact and scale performance, this is an excellent next step. Apply now to be considered. BH36003
May 01, 2026
Full time
PERFORMANCE MARKETING LEADERSHIP OPPORTUNITY HEAD OF ACQUISITION £60000 TO £70000 LIVERPOOL HYBRID WORKING Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Paid Acquisition. This Head of Acquisition role is a rare opportunity to take full ownership of a high performing acquisition function within a fast-growing DTC business. The Head of Paid Acquisition will play a critical role in scaling revenue, driving efficient customer growth and shaping the future of performance marketing. As Head of Acquisition you will lead strategy and execution across key paid channels. The Head of Acquisition will own performance across Meta, Google and TikTok, using data, insight and AI driven tools to deliver measurable commercial impact. This Head of Acquisition role is focused on growth, profitability and continuous optimisation. This Head of Acquisition position offers real autonomy, budget and influence. The Head of Acquisition will work closely with creative, CRM and product teams to ensure a seamless customer journey from acquisition through to retention. The Head of Paid Acquisition will also lead and develop a high performing team, setting the standard for performance and innovation. Benefits: Competitive salary of £60000 to £70000 Hybrid working model offering flexibility Clear progression within a high growth business Opportunity to own and scale a core revenue channel Collaborative and commercially focused environment High level of autonomy and decision making Sports Clubs, Running Clubs Key Responsibilities: Own paid acquisition strategy and execution across Meta, Google and TikTok Drive performance against CAC, ROAS and revenue targets Embed AI tools across creative, targeting, optimisation and reporting Manage and optimise media budgets based on performance and demand Lead creative testing frameworks in partnership with content teams Drive customer lifetime value through retargeting and lifecycle aligned strategies Own reporting across contribution margin and channel performance Work cross functionally with brand, CRM and product teams Lead, develop and challenge the acquisition team Continuously test, learn and optimise campaigns at pace Experience Needed Proven experience as a Head of Paid Acquisition or senior performance marketing role Strong background in scaling paid media across Meta and Google Experience managing significant budgets and delivering commercial results Hands on experience using AI tools within marketingStrong understanding of performance metrics including CAC, ROAS and LTV Experience building and managing creative testing frameworks Ability to work in fast paced, high growth environments Strong leadership and stakeholder management skills Commercial mindset with focus on revenue and profitability This Head of Paid Acquisition role offers the opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Paid Acquisition looking to drive real commercial impact and scale performance, this is an excellent next step. Apply now to be considered. BH36003
Zachary Daniels
Head of Digital Acquisition
Zachary Daniels Liverpool, Merseyside
PERFORMANCE MARKETING LEADERSHIP OPPORTUNITY HEAD OF ACQUISITION £60000 TO £70000 LIVERPOOL HYBRID WORKING Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Paid Acquisition. This Head of Acquisition role is a rare opportunity to take full ownership of a high performing acquisition function within a fast-growing DTC business. The Head of Paid Acquisition will play a critical role in scaling revenue, driving efficient customer growth and shaping the future of performance marketing. As Head of Acquisition you will lead strategy and execution across key paid channels. The Head of Acquisition will own performance across Meta, Google and TikTok, using data, insight and AI driven tools to deliver measurable commercial impact. This Head of Acquisition role is focused on growth, profitability and continuous optimisation. This Head of Acquisition position offers real autonomy, budget and influence. The Head of Acquisition will work closely with creative, CRM and product teams to ensure a seamless customer journey from acquisition through to retention. The Head of Paid Acquisition will also lead and develop a high performing team, setting the standard for performance and innovation. Benefits: Competitive salary of £60000 to £70000 Hybrid working model offering flexibility Clear progression within a high growth business Opportunity to own and scale a core revenue channel Collaborative and commercially focused environment High level of autonomy and decision making Sports Clubs, Running Clubs Key Responsibilities: Own paid acquisition strategy and execution across Meta, Google and TikTok Drive performance against CAC, ROAS and revenue targets Embed AI tools across creative, targeting, optimisation and reporting Manage and optimise media budgets based on performance and demand Lead creative testing frameworks in partnership with content teams Drive customer lifetime value through retargeting and lifecycle aligned strategies Own reporting across contribution margin and channel performance Work cross functionally with brand, CRM and product teams Lead, develop and challenge the acquisition team Continuously test, learn and optimise campaigns at pace Experience Needed Proven experience as a Head of Paid Acquisition or senior performance marketing role Strong background in scaling paid media across Meta and Google Experience managing significant budgets and delivering commercial results Hands on experience using AI tools within marketingStrong understanding of performance metrics including CAC, ROAS and LTV Experience building and managing creative testing frameworks Ability to work in fast paced, high growth environments Strong leadership and stakeholder management skills Commercial mindset with focus on revenue and profitability This Head of Paid Acquisition role offers the opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Paid Acquisition looking to drive real commercial impact and scale performance, this is an excellent next step. Apply now to be considered. BH36003
May 01, 2026
Full time
PERFORMANCE MARKETING LEADERSHIP OPPORTUNITY HEAD OF ACQUISITION £60000 TO £70000 LIVERPOOL HYBRID WORKING Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Paid Acquisition. This Head of Acquisition role is a rare opportunity to take full ownership of a high performing acquisition function within a fast-growing DTC business. The Head of Paid Acquisition will play a critical role in scaling revenue, driving efficient customer growth and shaping the future of performance marketing. As Head of Acquisition you will lead strategy and execution across key paid channels. The Head of Acquisition will own performance across Meta, Google and TikTok, using data, insight and AI driven tools to deliver measurable commercial impact. This Head of Acquisition role is focused on growth, profitability and continuous optimisation. This Head of Acquisition position offers real autonomy, budget and influence. The Head of Acquisition will work closely with creative, CRM and product teams to ensure a seamless customer journey from acquisition through to retention. The Head of Paid Acquisition will also lead and develop a high performing team, setting the standard for performance and innovation. Benefits: Competitive salary of £60000 to £70000 Hybrid working model offering flexibility Clear progression within a high growth business Opportunity to own and scale a core revenue channel Collaborative and commercially focused environment High level of autonomy and decision making Sports Clubs, Running Clubs Key Responsibilities: Own paid acquisition strategy and execution across Meta, Google and TikTok Drive performance against CAC, ROAS and revenue targets Embed AI tools across creative, targeting, optimisation and reporting Manage and optimise media budgets based on performance and demand Lead creative testing frameworks in partnership with content teams Drive customer lifetime value through retargeting and lifecycle aligned strategies Own reporting across contribution margin and channel performance Work cross functionally with brand, CRM and product teams Lead, develop and challenge the acquisition team Continuously test, learn and optimise campaigns at pace Experience Needed Proven experience as a Head of Paid Acquisition or senior performance marketing role Strong background in scaling paid media across Meta and Google Experience managing significant budgets and delivering commercial results Hands on experience using AI tools within marketingStrong understanding of performance metrics including CAC, ROAS and LTV Experience building and managing creative testing frameworks Ability to work in fast paced, high growth environments Strong leadership and stakeholder management skills Commercial mindset with focus on revenue and profitability This Head of Paid Acquisition role offers the opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Paid Acquisition looking to drive real commercial impact and scale performance, this is an excellent next step. Apply now to be considered. BH36003
Zachary Daniels Recruitment
CRM & Loyalty Manager
Zachary Daniels Recruitment City, Birmingham
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
Apr 30, 2026
Full time
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
Zachary Daniels Recruitment
Ecommerce Trading Manager
Zachary Daniels Recruitment Newquay, Cornwall
Ecommerce Trading Manager A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774
Apr 30, 2026
Full time
Ecommerce Trading Manager A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774

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