5 jobs found

Managing Director Insurance Data & Intelligence Location: UK / Hybrid 2/3 days in our London office Salary: £170,000+ DoE per annum + Excellent Benefits Contract Type: Full Time, Permanent What We Can Offer You: 30 Days Annual Leave (Pro-Rata) Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources. Why Do We Want You This is a rare opportunity for an exceptional commercial leader to shape the future of a globally respected information business. As Managing Director of AXCO, part of Wilmington plc, you will be accountable for the overall leadership, commercial performance, and future growth of the business globally. AXCO is home to a highly knowledgeable and respected team of subject matter experts who are passionate about the insurance markets they cover and take real pride in the impact of their work. AXCO is entering a renewed phase of focus and opportunity, with a clear emphasis on strengthening commercial performance while continuing to build on its strong reputation for quality and expertise. With full P&L responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset across the organisation, ensuring clear targets are achieved while maintaining the collaborative and expert-led culture AXCO is known for. This role combines strategic leadership with hands-on operational management, ensuring AXCO continues to deliver high-quality, commercially relevant insurance market intelligence to customers worldwide, while building a sustainable platform for long-term growth as part of Wilmington plc. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You will be responsible for: • Owning AXCO s global commercial performance and strategic direction, with full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including key growth markets such as the US. • Acting as executive sponsor for product management and innovation, driving a commercially robust product pipeline, product-led growth, and deeper customer engagement to strengthen AXCO s competitive position. • Leading global sales, marketing, and go-to-market execution, ensuring strong alignment across product, marketing, and commercial teams to drive new logo acquisition and maximise growth across the existing portfolio. • Overseeing the commercial success of AXCO s broader portfolio, including its conferences, awards, and market engagement initiatives. • Leading and developing a c.50-person organisation, providing direct leadership to senior functional heads while fostering a high-performance, commercially focused, and inclusive culture. • Partnering closely with Wilmington Group shared services and report to the Executive Committee, ensuring effective execution, governance, risk management, and compliance across the business. What s the Best Thing About This Role This is an opportunity to lead an established global brand with an exceptional reputation and a deeply knowledgeable team who are recognised as experts in their field. You ll have the platform to drive meaningful commercial impact, strengthen performance, launch innovative products, enter new markets, and build on the strong cultural foundations already in place, leaving a lasting legacy. What s the Most Challenging Thing About This Role Balancing short-term commercial performance with long-term strategic transformation. You ll be expected to protect and grow a highly successful subscription business, drive improved commercial outcomes, and embed a stronger performance culture while sustaining team engagement, preserving expertise, and leading through a period of change in an increasingly competitive global landscape. What We re Looking For To be successful in this role, you must have/be: • Significant years of insurance industry expertise. • Proven general management experience as a Managing Director, General Manager, or senior divisional leader with full commercial accountability. • Strong commercial acumen, including experience driving growth in subscription-based business models and delivering against clear targets. • Demonstrated ability to develop and scale new products in response to customer and market needs • Track record of product diversification within or to the insurance industry • Track record of delivering high growth >20% • Experience operating effectively within a group or shared services environment • Hands-on leadership approach, combining strategic thinking with operational delivery and people leadership To be successful in this role, it would be great if you have: • Background combining both insurance market expertise with technology enabled or data driven business models (e.g. InsurTech) • Experience leading internationally focused businesses with a significant US customer presence • Exposure to events or community-led revenue models alongside subscriptions We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us At AXCO, we inform and empower insurance-related decisions with world-class data and intelligence on global markets. Our teams are passionate about what they do and are recognised as trusted experts within the industry, helping clients navigate complex regulatory and market environments with confidence. We re proud to be part of Wilmington plc s Intelligence Division, offering a platform for growth, innovation, and continued investment in both our products and people. AXCO s research and commentary on pension and insurance markets worldwide give clients a competitive advantage, helping them stay aligned with the constantly evolving landscape of regulation, compliance, and employee benefits. Join Us and Do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also work alongside passionate experts in a collaborative environment, with flexibility through hybrid working and access to a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Based in either Crisis Skylight Edinburgh (EH8 8BQ), Newcastle (NE1 2AF) or Merseyside (L1 5BD) at least three days per week. There is an expectation of regular travel across all sites and travel to our London head office approximately once every six weeks. Contract : 12-month fixed term contract or secondment opportunity, including external secondments. About the role This is an exciting opportunity to step into a pivotal senior leadership role at a critical moment for Crisis. We are looking for a Director of Operations on a 12-month fixed term contract or secondment, someone who thrives in periods of transformation and can lead a geographically dispersed senior team. If you are energised by complexity, motivated by mission, and ready to make a real difference during a period of change, we want to hear from you. With a bold new strategic direction placing Client Services at the heart of ending homelessness, Crisis is implementing a place-based approach to system change, becoming a housing provider, and scaling the impact of our nine Skylights and Christmas offer. This role sits at the centre of that change. You will provide strong, values-led leadership across our Skylights in Edinburgh, Newcastle and Merseyside, senior support to the Lead Clinical Psychologist as well the entirety of Client Services across Great Britain. You will be bold in driving continuous improvement, collaborative in your approach to partnerships, impactful in your use of data and insight, and equitable in your leadership. About you Significant senior leadership experience in a relevant sector, such as homelessness, adult social care, health, education, or employment, with a strong track record of inspiring and empowering people and teams through change. Excellent networking, partnership-building and influencing skills, adaptable to a range of audiences from frontline staff to senior politicians and funders A proven track record in operational leadership: implementing quality standards, compliance assurance, governance, and driving continuous service improvement Strong analytical skills and confidence using data to generate insight that improves service effectiveness, alongside experience managing significant and complex budgets A commitment to equality, diversity and inclusion, and an understanding of psychologically informed, trauma-informed approaches when working with people who have experienced complex adversity A genuine commitment to Crisis purpose and values, and a passion for ending homelessness we particularly welcome applications from people with lived experience of homelessness Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members, volunteers and supporters are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Tuesday 9 June 2026 at 23:59 Stakeholder panel interview: Thursday 25 June 2026 online via Microsoft Teams Main panel interview date and location: Thursday 2 June at Crisis Skylight Edinburgh AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094

Enterprise Client Success - Strategic Account Leadership Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most recognisable brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we d love to hear from you. The Role at a Glance: HR Senior Customer Success Manager Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday Reporting to: Customer Success Director Company: Leading Provider of HR Tech, Consulting and Advisory Services Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR SaaS, HR Technology, Employee Relations, HR Consulting, Customer Success, Enterprise Account Management, HR Operations, Stakeholder Management Qualifications: CIPD Level 5/7, HRM Degree or equivalent HR qualification highly desirable About us: We are the UK s leading provider of award-winning HR technology, consulting and advisory services. We help organisations build positive workplace cultures where people can thrive and businesses can perform at their best. By combining cloud technology, data insight and HR expertise, we simplify employee relations and empower organisations to manage people matters more effectively. Unlike businesses that simply sell software into HR teams, we genuinely understand HR because we live and breathe it every day. Our award-winning SaaS platform, empower , is transforming the way organisations manage employee relations, enabling HR leaders and line managers to handle people matters with greater confidence, consistency and efficiency. Supported by HR experts, analytics and consultancy services, empower delivers meaningful operational impact for some of the UK s largest and most respected employers. The HR Senior Customer Success Manager Opportunity: As a HR Senior Customer Success Manager, you ll act as a strategic partner to enterprise customers, helping them maximise value from AdviserPlus solutions while strengthening long-term commercial relationships. This is a highly consultative customer success role where credibility in HR and employee relations matters just as much as SaaS or commercial experience. You ll manage key client relationships, support retention and renewal strategies, identify growth opportunities and help customers drive transformation across HR operations and employee relations processes. The ideal candidate will likely come from one of the following backgrounds: • HR SaaS / HR / ER technology customer success • HR professional services supporting enterprise organisations • Senior HR or HRBP-level experience within large enterprise environments • Employee relations exposure would be particularly valuable. Where you ll add value: • Acting as a trusted advisor and strategic partner to enterprise customers • Building long-term relationships that drive customer satisfaction and retention • Leading renewal and retention strategies across key customer accounts • Identifying upsell and cross-sell opportunities within existing accounts • Supporting Customer Success Managers through coaching and leadership • Collaborating with Product, Sales, Marketing and Support teams • Helping customers optimise HR and employee relations processes through technology • Supporting strong commercial governance across contracts and renewals • Using data, reporting and customer insights to guide strategic decisions • Maintaining accurate records and customer engagement activity within HubSpot About You: • Proven experience within Customer Success, HR SaaS, HR technology or enterprise HR environments • CIPD Level 5/7, HRM degree or equivalent HR qualification highly desirable • Strong understanding of HR operations and employee relations processes • Background within HR SaaS is highly desirable • Alternatively experience within HR consultancy / professional services environments • Or senior HR / HRBP-level experience within enterprise organisations • Excellent communication, influencing and stakeholder management skills • Commercially aware with strong relationship-building capability • Proactive, organised and customer-focused approach • Strong presentation and strategic account management skills • Comfortable managing multiple priorities within a fast-paced environment • Ability to interpret data and deliver actionable insights What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • Flexible working environment • Opportunity to work with major UK enterprise brands If you're excited by the opportunity to combine HR expertise, technology and strategic customer partnership within one of the UK s leading HR technology businesses, we d love to hear from you. Apply today and help shape the future of HR. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Be Part of Meaningful Change Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy. We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis. As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities. About the Role: We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation. Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred. This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services. What You ll Do Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways Provide clinical guidance and day-to-day support to CYP counsellors and therapists Line manage allocated CYP staff and contribute to recruitment, induction and staff development Oversee group work programmes, including family support groups Undertake the role of Designated Safeguarding Officer for the CYP team Deputise as Deputy Designated Safeguarding Lead as part of the rota when required Provide guidance on complex safeguarding concerns and ensure appropriate escalation Contribute to service improvement, contract delivery and performance monitoring Build and maintain effective relationships with external agencies and partners Deputise for the CYP Clinical Lead where required About You Essential Degree-level qualification in counselling or psychotherapy (or equivalent experience) Professional membership with an accredited counselling/psychotherapy body Minimum of 200 hours post-qualification supervised client work At least 3 years experience working with children and young people affected by rape and sexual violence Experience leading or supporting a team Strong knowledge of safeguarding legislation (children and adults) Completed Level 3 safeguarding training Experience in the Violence Against Women and Girls (VAWG) sector Understanding of trauma-informed, survivor-centred and feminist practice Experience working with diverse communities Ability to use data and outcomes to support service improvement Desirable Experience working with marginalised or under-served communities Knowledge of housing, welfare benefits or related legislationn This role offers the opportunity to: Take the next step in your leadership journey Gain experience of safeguarding, clinical leadership and service development Support and develop a dedicated team of CYP practitioners Contribute to the future direction of CYP therapeutic services at RCSL Be part of a dynamic, creative and values-led organisation Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation s safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. Stage one: MS Teams with the Director of Programmes and two other panel members. The whole process from advertisement to appointment, may take up to 3 -4 weeks. The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. How to apply Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Job Title: Project Manager Contract Type: Permanent Salary : £59,643.10 (£65,806.28 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday to Friday Location : Liverpool/ Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Project Manager As a Project Manager, you will be responsible for managing a multi-disciplinary highly skilled team to deliver a specific set of products or services via the Riverside Transformation Portfolio.You'll be adept at delivering complex projects, using various methodologies (waterfall/agile), breaking down barriers for your team and both planning at a higher level, whilst getting into the detail to make things happen when needed.As Project Manager, you will work closely with other Business Transformation (BT) colleagues, as well as peers across the CIO directorate and wider business to ensure scope, finances and timescales are met, as well as risks and issues appropriately managed. Strong communication skills and stakeholder management experience are essential for this role, as you will be required to work with our single governance model and support our wider BT team and CIO directorate manage expectations in a controlled and assured manner. About you We are looking for someone with:• Experience of delivering change within a complex, multi-site organisation• Experience of delivering projects using a range of methodologies / approaches such as SCRUM, Kanban, Lean, waterfall (PRINCE / MSP) or other Agile methodologies• An understanding of Agile principles • Experience of workflow tools to manage projects including Monday, Jira, Planner, O365 etc• Strong programme and project management skills in planning, resourcing and budgeting • Experience of leading a multi-disciplinary team in the successful completion of change• Understanding of risk management• Experience of business case production • Effective stakeholder management, including the ability to successfully negotiate, persuade and influence Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.