Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. Salary: £38,000 Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers. About the Role We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day operational & practical family support within a complex prison environment. As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team support operational booking for all social visits and deliver programmes such as Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery. Key Responsibilities Include: Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation. Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance. Manage day-to-day operational delivery of programmes, the service, and visitors centre. Ensure core responsibilities and contractual requirements are fulfilled. Striving to ensure excellence and quality in our service delivery. Why work with Safe Ground Prisons? At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame. Working with Safe Ground means working differently. It s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance. About You This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned. We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting) Experience of working with and engaging with diverse groups of people from varying backgrounds Demonstratable experience in leading a service/team in a similar capacity. Ability to provide high quality support and line management to staff. Ability to motivate and empower a team to achieve KPI's Ability to promote the service externally to enhance reputation in the area and with partner organisations Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
May 02, 2026
Full time
Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. Salary: £38,000 Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers. About the Role We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day operational & practical family support within a complex prison environment. As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team support operational booking for all social visits and deliver programmes such as Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery. Key Responsibilities Include: Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation. Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance. Manage day-to-day operational delivery of programmes, the service, and visitors centre. Ensure core responsibilities and contractual requirements are fulfilled. Striving to ensure excellence and quality in our service delivery. Why work with Safe Ground Prisons? At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame. Working with Safe Ground means working differently. It s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance. About You This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned. We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting) Experience of working with and engaging with diverse groups of people from varying backgrounds Demonstratable experience in leading a service/team in a similar capacity. Ability to provide high quality support and line management to staff. Ability to motivate and empower a team to achieve KPI's Ability to promote the service externally to enhance reputation in the area and with partner organisations Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Project Manager Yeovil 12-Month Contract Paying up to 34.71p/h (Inside IR35) Key Responsibilities Leading and managing the project team as well as delivering the project to schedule, cost, and quality. Interfacing between the project and functional business areas to achieve the overall Project deliverables. Resolution or mitigation of any risks and issues arising during the project. Ensuring delivery of the contract life cycle relevant to the accountable project. Managing and production of the required deliverables, proactively monitoring its progress, resolving issues and initiating appropriate corrective action to achieve quality and schedule within budget. Chair Internal Configuration Change Boards (CCB) and Configuration Implementation Boards (CIB) as required Managing project administration. Manage Authorisations and Profitability in line with the level of accountability. Essential Skills & Experience Ability to develop and maintain an agreed project plan and detailed stage plans Ability to direct, manage, and motivate the project team. Ability to make decisions with limited facts. Project management approach to the specific requirements of the project, including good knowledge of techniques for planning, monitoring, and controlling projects Understand and apply business case and risk management processes. Ability to plan and manage the deployment of physical and financial resources to meet project milestones Ability to apply quality management principles and processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 02, 2026
Contractor
Project Manager Yeovil 12-Month Contract Paying up to 34.71p/h (Inside IR35) Key Responsibilities Leading and managing the project team as well as delivering the project to schedule, cost, and quality. Interfacing between the project and functional business areas to achieve the overall Project deliverables. Resolution or mitigation of any risks and issues arising during the project. Ensuring delivery of the contract life cycle relevant to the accountable project. Managing and production of the required deliverables, proactively monitoring its progress, resolving issues and initiating appropriate corrective action to achieve quality and schedule within budget. Chair Internal Configuration Change Boards (CCB) and Configuration Implementation Boards (CIB) as required Managing project administration. Manage Authorisations and Profitability in line with the level of accountability. Essential Skills & Experience Ability to develop and maintain an agreed project plan and detailed stage plans Ability to direct, manage, and motivate the project team. Ability to make decisions with limited facts. Project management approach to the specific requirements of the project, including good knowledge of techniques for planning, monitoring, and controlling projects Understand and apply business case and risk management processes. Ability to plan and manage the deployment of physical and financial resources to meet project milestones Ability to apply quality management principles and processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
I am currently recruiting for a Financial Improvement Manager to work within a local authority. The role will be for 6 months at least and will be paying up to 700 p/day. Job Specification Provide day to day leadership of a Council-wide finance improvement programme focused around the priority themes identified, ensuring that the desired outcomes are delivered by working directly with workstream leads, the programme team, support services and staff to scope, initiate, design and direct improvement projects. Provide strategic and operational financial insight to the programme, establishing financial standards and ensuring a sound diagnostic understanding of issues in each workstream is established as the basis for the improvement plan Develop a sound financial culture across the organisation, working directly with managers and budget holders in setting the tone, direction, and framework to deliver improvement and change in financial management. Provide significant support to the Finance Improvement Lead, elected Members, Finance Leadership Team, programme and project boards, and wider stakeholders in the leadership and delivery of the programme, including the analysis of risks and opportunities and proposing recommendations and solutions to specific issues affecting the delivery of the programme outcomes. Provide significant support to the Finance Improvement Lead, elected Members, Finance Leadership Team, programme and project boards, and wider stakeholders in the leadership and delivery of the programme, including the analysis of risks and opportunities and proposing recommendations and solutions to specific issues affecting the delivery of the programme outcomes. To client and work closely with Transformation Programme staff such as the Transformation Programme Director, programme managers and project support officers supporting the delivery of the transformational aspects of the finance improvement programme To manage programme risks effectively, reporting them in line with the council's risk management framework. Provide advice, guidance, and intervention as appropriate to resolve all those issues escalated or requiring support and initiate corrective action to ensure minimal impact upon the programme and operational or strategic service delivery. Person Profile Accountancy qualification (CIPFA or equivalent). Extensive knowledge of best practice standards in local government financial management and good wider working knowledge of a variety of areas such as procurement, internal audit, council companies. The ability to draw on contacts and evidence from elsewhere to benchmark, identify professional and operational standards and know the art of the possible Used to working in a disciplined and methodical programme approach - systematic in nature and able to hold others to account to follow agreed processes and procedures Track record of successfully delivering service improvement and transformation in a local authority or public sector context If you are interested, please send me your CV
May 02, 2026
Contractor
I am currently recruiting for a Financial Improvement Manager to work within a local authority. The role will be for 6 months at least and will be paying up to 700 p/day. Job Specification Provide day to day leadership of a Council-wide finance improvement programme focused around the priority themes identified, ensuring that the desired outcomes are delivered by working directly with workstream leads, the programme team, support services and staff to scope, initiate, design and direct improvement projects. Provide strategic and operational financial insight to the programme, establishing financial standards and ensuring a sound diagnostic understanding of issues in each workstream is established as the basis for the improvement plan Develop a sound financial culture across the organisation, working directly with managers and budget holders in setting the tone, direction, and framework to deliver improvement and change in financial management. Provide significant support to the Finance Improvement Lead, elected Members, Finance Leadership Team, programme and project boards, and wider stakeholders in the leadership and delivery of the programme, including the analysis of risks and opportunities and proposing recommendations and solutions to specific issues affecting the delivery of the programme outcomes. Provide significant support to the Finance Improvement Lead, elected Members, Finance Leadership Team, programme and project boards, and wider stakeholders in the leadership and delivery of the programme, including the analysis of risks and opportunities and proposing recommendations and solutions to specific issues affecting the delivery of the programme outcomes. To client and work closely with Transformation Programme staff such as the Transformation Programme Director, programme managers and project support officers supporting the delivery of the transformational aspects of the finance improvement programme To manage programme risks effectively, reporting them in line with the council's risk management framework. Provide advice, guidance, and intervention as appropriate to resolve all those issues escalated or requiring support and initiate corrective action to ensure minimal impact upon the programme and operational or strategic service delivery. Person Profile Accountancy qualification (CIPFA or equivalent). Extensive knowledge of best practice standards in local government financial management and good wider working knowledge of a variety of areas such as procurement, internal audit, council companies. The ability to draw on contacts and evidence from elsewhere to benchmark, identify professional and operational standards and know the art of the possible Used to working in a disciplined and methodical programme approach - systematic in nature and able to hold others to account to follow agreed processes and procedures Track record of successfully delivering service improvement and transformation in a local authority or public sector context If you are interested, please send me your CV
At Great Yellow we're looking for a Project Manager to join our team. Great Yellow makes landscape regeneration investable and scalable. We envision a future where regenerative land-use is the norm, delivering measurable environmental recovery, resilient food systems, and long-term economic value. Great Yellow exists create a clear, practical pathway to making this future a reality. Today, the way we use and manage land is pushing natural and economic systems to a breaking point. Fragile food supply chains, degraded ecosystems, rising climate risk and failing infrastructure are driving real and growing costs for communities and the economy. By rethinking how we work with land and value nature, we can create landscapes that provide clean water, abundant nature, stable production, and long term security. Great Yellow works to drive this transformation, moving beyond extractive models to unlock economic and ecological regeneration. We work with: Land Managers of ambitious nature recovery projects to plan and deliver ambitious, landscape-scale transformation Project Investors seeking opportunities to generate robust, risk-adjusted returns alongside verified environmental impact Buyers of ecosystem services seeking high-integrity, high-impact natural capital solutions to strengthen resilience and reduce nature-related risks And many other partners and specialists in the restoration journey Role Overview As Senior Project Manager with Water Expertise you will play a critical role in delivering Great Yellow's landscape-scale natural capital programmes with a particular focus on water outcomes (e.g., catchment resilience, water quality, water resources and hydrology, aquatic ecology and biodiversity nature-based solutions and related co-benefits). You will be responsible for day-to-day programme execution across one or more projects in our portfolio, ensuring milestones, governance, and outputs are delivered on time and to a high standard. Supported by the Head of Advisory, you will coordinate internal teams and external partners to maintain delivery momentum, manage risks and dependencies, and ensure our work translates into credible, measurable outcomes for clients and partners. Key Responsibilities 1. Programme Delivery & Execution (Water-focused) Lead day-to-day management of assigned programmes, owning delivery plans, milestones, and reporting. Translate water-focused project objectives into clear workplans, scopes, and success metrics (outputs, outcomes, KPIs). Coordinate internal teams (advisory, analysts, experts) and external contributors (consultants, land managers, delivery partners), ensuring smooth logistics and delivery cadence. Manage programme-level risk, dependencies, and decision points; elevate early with proposed mitigations. Maintain delivery discipline across key artefacts: plans, RAID logs, decision logs, action trackers, and client-ready updates. 2. Water & Catchment Domain Leadership (Applied, not academic) Bring a practical understanding of water systems and catchment management, ensuring programme plans reflect real-world constraints (permissions, land access, seasonality, monitoring requirements, delivery sequencing). Support project teams to structure credible approaches for water outcomes and associated evidence/MRV (what data is needed, when, by whom, and for what purpose). Help teams navigate the "translation gap" between technical water evidence, delivery actions, and investable / fundable propositions. Sense-check water-related assumptions in project narratives, plans, and outputs for realism and defensibility (flagging where specialist sign-off is required). 3. Stakeholder Management & Governance Build and maintain strong working relationships with clients, partners, and delivery stakeholders, providing clear updates and ensuring shared accountability. Plan and run effective project governance rhythms: steering meetings, working groups, and delivery check-ins (agenda, pre-reads, actions, decisions). Anticipate stakeholder friction points (scope creep, competing priorities, unclear accountability) and resolve them through structured communication and clear delivery controls. 4. Scalable Programme Processes Support the Advisory leadership in developing and refining scalable programme management frameworks that improve consistency across the portfolio. Implement best practices in project controls (planning, reporting, change control, risk management) aligned with Great Yellow's strategy and ways of working. Improve how delivery teams capture lessons learned and convert them into reusable templates and playbooks. 5. Cross-functional Collaboration Work closely with the Expertise and Product teams to implement tools and workflows that improve programme efficiency and evidence quality. Collaborate with Growth / commercial colleagues to ensure new programmes are onboarded with clear scopes, governance, and delivery readiness. Support knowledge-sharing across the team so water-related learning compounds across projects. About you 3-5 years' experience in project management / programme delivery, ideally within water, environment, infrastructure, catchment management, nature-based solutions, or closely related sectors. Demonstrated experience coordinating multi-stakeholder projects and delivering to timeline and scope (with strong project controls). Working knowledge of water and catchment systems and the delivery realities of water-related environmental interventions (or closely adjacent experience you can translate quickly). Strong stakeholder management skills: confident working with senior client contacts and technical partners; able to create clarity and momentum. Highly organised with strong written communication (clear plans, crisp updates, high-quality meeting outputs). Analytical mindset: comfortable tracking KPIs, interrogating data quality, and using evidence to drive decisions (without needing to be a modeller). Proficiency in project management tools and comfort operating in fast-moving, ambiguous environments. Motivation to work on nature restoration and natural capital solutions with measurable outcomes. Advantageous (not required) Familiarity with water sector policy/regulatory context, catchment partnerships, or water company investment planning cycles. Strong understanding of agriculture and land management operations and overlap with achieving water objectives Experience working with GIS outputs, environmental datasets, or monitoring frameworks (interpreting and translating into delivery plans). Why Join Great Yellow? Be part of an innovative start-up building the commercial and delivery infrastructure for landscape regeneration Work on programmes that connect water resilience, biodiversity, and finance at landscape scale Join a collaborative team that values clarity, autonomy, and high-quality delivery Hybrid working: we value flexibility, and also getting together in the office to share ideas (and coffee) Apply for the job Do you want to join our team? Then we'd love to hear about you!
May 02, 2026
Full time
At Great Yellow we're looking for a Project Manager to join our team. Great Yellow makes landscape regeneration investable and scalable. We envision a future where regenerative land-use is the norm, delivering measurable environmental recovery, resilient food systems, and long-term economic value. Great Yellow exists create a clear, practical pathway to making this future a reality. Today, the way we use and manage land is pushing natural and economic systems to a breaking point. Fragile food supply chains, degraded ecosystems, rising climate risk and failing infrastructure are driving real and growing costs for communities and the economy. By rethinking how we work with land and value nature, we can create landscapes that provide clean water, abundant nature, stable production, and long term security. Great Yellow works to drive this transformation, moving beyond extractive models to unlock economic and ecological regeneration. We work with: Land Managers of ambitious nature recovery projects to plan and deliver ambitious, landscape-scale transformation Project Investors seeking opportunities to generate robust, risk-adjusted returns alongside verified environmental impact Buyers of ecosystem services seeking high-integrity, high-impact natural capital solutions to strengthen resilience and reduce nature-related risks And many other partners and specialists in the restoration journey Role Overview As Senior Project Manager with Water Expertise you will play a critical role in delivering Great Yellow's landscape-scale natural capital programmes with a particular focus on water outcomes (e.g., catchment resilience, water quality, water resources and hydrology, aquatic ecology and biodiversity nature-based solutions and related co-benefits). You will be responsible for day-to-day programme execution across one or more projects in our portfolio, ensuring milestones, governance, and outputs are delivered on time and to a high standard. Supported by the Head of Advisory, you will coordinate internal teams and external partners to maintain delivery momentum, manage risks and dependencies, and ensure our work translates into credible, measurable outcomes for clients and partners. Key Responsibilities 1. Programme Delivery & Execution (Water-focused) Lead day-to-day management of assigned programmes, owning delivery plans, milestones, and reporting. Translate water-focused project objectives into clear workplans, scopes, and success metrics (outputs, outcomes, KPIs). Coordinate internal teams (advisory, analysts, experts) and external contributors (consultants, land managers, delivery partners), ensuring smooth logistics and delivery cadence. Manage programme-level risk, dependencies, and decision points; elevate early with proposed mitigations. Maintain delivery discipline across key artefacts: plans, RAID logs, decision logs, action trackers, and client-ready updates. 2. Water & Catchment Domain Leadership (Applied, not academic) Bring a practical understanding of water systems and catchment management, ensuring programme plans reflect real-world constraints (permissions, land access, seasonality, monitoring requirements, delivery sequencing). Support project teams to structure credible approaches for water outcomes and associated evidence/MRV (what data is needed, when, by whom, and for what purpose). Help teams navigate the "translation gap" between technical water evidence, delivery actions, and investable / fundable propositions. Sense-check water-related assumptions in project narratives, plans, and outputs for realism and defensibility (flagging where specialist sign-off is required). 3. Stakeholder Management & Governance Build and maintain strong working relationships with clients, partners, and delivery stakeholders, providing clear updates and ensuring shared accountability. Plan and run effective project governance rhythms: steering meetings, working groups, and delivery check-ins (agenda, pre-reads, actions, decisions). Anticipate stakeholder friction points (scope creep, competing priorities, unclear accountability) and resolve them through structured communication and clear delivery controls. 4. Scalable Programme Processes Support the Advisory leadership in developing and refining scalable programme management frameworks that improve consistency across the portfolio. Implement best practices in project controls (planning, reporting, change control, risk management) aligned with Great Yellow's strategy and ways of working. Improve how delivery teams capture lessons learned and convert them into reusable templates and playbooks. 5. Cross-functional Collaboration Work closely with the Expertise and Product teams to implement tools and workflows that improve programme efficiency and evidence quality. Collaborate with Growth / commercial colleagues to ensure new programmes are onboarded with clear scopes, governance, and delivery readiness. Support knowledge-sharing across the team so water-related learning compounds across projects. About you 3-5 years' experience in project management / programme delivery, ideally within water, environment, infrastructure, catchment management, nature-based solutions, or closely related sectors. Demonstrated experience coordinating multi-stakeholder projects and delivering to timeline and scope (with strong project controls). Working knowledge of water and catchment systems and the delivery realities of water-related environmental interventions (or closely adjacent experience you can translate quickly). Strong stakeholder management skills: confident working with senior client contacts and technical partners; able to create clarity and momentum. Highly organised with strong written communication (clear plans, crisp updates, high-quality meeting outputs). Analytical mindset: comfortable tracking KPIs, interrogating data quality, and using evidence to drive decisions (without needing to be a modeller). Proficiency in project management tools and comfort operating in fast-moving, ambiguous environments. Motivation to work on nature restoration and natural capital solutions with measurable outcomes. Advantageous (not required) Familiarity with water sector policy/regulatory context, catchment partnerships, or water company investment planning cycles. Strong understanding of agriculture and land management operations and overlap with achieving water objectives Experience working with GIS outputs, environmental datasets, or monitoring frameworks (interpreting and translating into delivery plans). Why Join Great Yellow? Be part of an innovative start-up building the commercial and delivery infrastructure for landscape regeneration Work on programmes that connect water resilience, biodiversity, and finance at landscape scale Join a collaborative team that values clarity, autonomy, and high-quality delivery Hybrid working: we value flexibility, and also getting together in the office to share ideas (and coffee) Apply for the job Do you want to join our team? Then we'd love to hear about you!
Financial Risk Transformation Consultant / Senior Consultant Location: London (Hybrid) Practice Area: Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Lead meaningful risk transformation at the heart of financial services The Role Capco is seeking Financial Risk Consultants and Senior Consultants to join our growing FRRF capability. You'll advise clients on regulatory frameworks, optimise risk controls, and lead transformation in support of Chief Risk Officers. This is a chance to deliver complex, high-impact work across credit, market, liquidity, and capital risks. What You'll Do Deliver advisory and implementation projects related to Basel, IFRS9, BCBS-239, and other key regulations Support risk control improvements, regulatory change, and data-driven risk reporting and modelling Evaluate client risk practices and define opportunities for process enhancement Facilitate collaboration across departments such as credit risk, legal, IT, and finance Contribute to internal capability building, business development, and risk thought leadership What We're Looking For Experience in risk and regulatory change within financial services Knowledge of regulatory frameworks (Basel, IFRS9, BCBS-239), especially for credit, market, liquidity, and capital risks Practical exposure to risk assessments, target operating model design, and control implementation Ability to analyse emerging risk trends and recommend actionable improvements Clear communication skills and the ability to advise stakeholders across all levels Bonus Points For Track record of delivery as a Project Manager or Business Analyst Confidence presenting to senior audiences and influencing across functions Experience working on data, technology, or model-driven risk solutions Contributions to risk frameworks, control evaluation, or TOM design For senior candidates: people leadership, proposition design, and client development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Core Benefits Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 8 complimentary backup care sessions for emergency childcare or elder care. 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Minimum 40 hours of training annually: workshops, certifications, e-learning, business coaching. Convenient online GP services. Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
May 02, 2026
Full time
Financial Risk Transformation Consultant / Senior Consultant Location: London (Hybrid) Practice Area: Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Lead meaningful risk transformation at the heart of financial services The Role Capco is seeking Financial Risk Consultants and Senior Consultants to join our growing FRRF capability. You'll advise clients on regulatory frameworks, optimise risk controls, and lead transformation in support of Chief Risk Officers. This is a chance to deliver complex, high-impact work across credit, market, liquidity, and capital risks. What You'll Do Deliver advisory and implementation projects related to Basel, IFRS9, BCBS-239, and other key regulations Support risk control improvements, regulatory change, and data-driven risk reporting and modelling Evaluate client risk practices and define opportunities for process enhancement Facilitate collaboration across departments such as credit risk, legal, IT, and finance Contribute to internal capability building, business development, and risk thought leadership What We're Looking For Experience in risk and regulatory change within financial services Knowledge of regulatory frameworks (Basel, IFRS9, BCBS-239), especially for credit, market, liquidity, and capital risks Practical exposure to risk assessments, target operating model design, and control implementation Ability to analyse emerging risk trends and recommend actionable improvements Clear communication skills and the ability to advise stakeholders across all levels Bonus Points For Track record of delivery as a Project Manager or Business Analyst Confidence presenting to senior audiences and influencing across functions Experience working on data, technology, or model-driven risk solutions Contributions to risk frameworks, control evaluation, or TOM design For senior candidates: people leadership, proposition design, and client development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Core Benefits Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 8 complimentary backup care sessions for emergency childcare or elder care. 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Minimum 40 hours of training annually: workshops, certifications, e-learning, business coaching. Convenient online GP services. Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
People Operations Assistant Paying £30k-£33k 12-month Fixed Term Contract Hybrid working arrangement is offered Manchester City Centre based Our client is seeking an experienced People Operations Assistant to support the infrastructure, processes, and systems that enable their People function to scale within a growing global consultancy. This is a great opportunity for someone who enjoys enhancing People processes in a fast-paced, dynamic environment, and can balance attention to detail with sound judgement and pragmatism. As the business grows, you will play a key role in maintaining structure and consistency across the employee lifecycle and annual People initiatives. You ll oversee core People processes, supporting the smooth delivery of performance and promotion cycles so managers can focus on leading their teams. You ll have the opportunity to make a real impact in a scaling organisation, where your ideas and approach will help shape and strengthen the People function. Key responsibilities of the People Operations Assistant: Identify ways we can enhance the workflows for People initiatives throughout the employee lifecycle. Own processes such as onboarding, employment changes, promotions,offboarding, and other essential People administration tasks. Develop, document, and maintain comprehensive People workflows, process maps, templates, and operating procedures to ensure clarity and consistency. Establish clear timelines, and effective handoffs for all People activities. Play an active role in the processes that have a direct impact on payroll, benefits, and People systems. Identify and address recurring challenges, suggesting solutions to streamline and improve processes, making effective use of automation where possible. Coordinate schedules, communications, templates, and completion tracking for regular People-related activities, supporting smooth and timely execution. Collaborate with the People Director & People Business Partner to ensure People initiatives are effectively delivered across the global team. Support the effective utilisation of People systems, including HRIS (Bamboo), ATS (Workable) and performance management tools. Take responsibility for various cross-functional People projects as our business priorities evolve. Key requirements for the People Operations Assistant: Evidenced prior experience in People Operations, HR Operations, or similar role. Experience working in a growing, fast-paced business where processes are still evolving. Strong track record of improving and embedding People processes and operations for people initiatives. Experience supporting multi-country or international employee populations would be beneficial but not essential. Strong judgement and ability to balance employee experience, business need, and operational discipline. Confident communicator with strong written communication skills. Comfortable managing multiple priorities and driving follow-through, able to work independently and take ownership in a lean team environment Strong attention to detail without losing sight of the bigger picture. Ideally, experience in a consulting, professional services, PE-backed, or other fast-growth environment. If you are interested in this People Operations Assistant position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across the Northwest of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
May 02, 2026
Contractor
People Operations Assistant Paying £30k-£33k 12-month Fixed Term Contract Hybrid working arrangement is offered Manchester City Centre based Our client is seeking an experienced People Operations Assistant to support the infrastructure, processes, and systems that enable their People function to scale within a growing global consultancy. This is a great opportunity for someone who enjoys enhancing People processes in a fast-paced, dynamic environment, and can balance attention to detail with sound judgement and pragmatism. As the business grows, you will play a key role in maintaining structure and consistency across the employee lifecycle and annual People initiatives. You ll oversee core People processes, supporting the smooth delivery of performance and promotion cycles so managers can focus on leading their teams. You ll have the opportunity to make a real impact in a scaling organisation, where your ideas and approach will help shape and strengthen the People function. Key responsibilities of the People Operations Assistant: Identify ways we can enhance the workflows for People initiatives throughout the employee lifecycle. Own processes such as onboarding, employment changes, promotions,offboarding, and other essential People administration tasks. Develop, document, and maintain comprehensive People workflows, process maps, templates, and operating procedures to ensure clarity and consistency. Establish clear timelines, and effective handoffs for all People activities. Play an active role in the processes that have a direct impact on payroll, benefits, and People systems. Identify and address recurring challenges, suggesting solutions to streamline and improve processes, making effective use of automation where possible. Coordinate schedules, communications, templates, and completion tracking for regular People-related activities, supporting smooth and timely execution. Collaborate with the People Director & People Business Partner to ensure People initiatives are effectively delivered across the global team. Support the effective utilisation of People systems, including HRIS (Bamboo), ATS (Workable) and performance management tools. Take responsibility for various cross-functional People projects as our business priorities evolve. Key requirements for the People Operations Assistant: Evidenced prior experience in People Operations, HR Operations, or similar role. Experience working in a growing, fast-paced business where processes are still evolving. Strong track record of improving and embedding People processes and operations for people initiatives. Experience supporting multi-country or international employee populations would be beneficial but not essential. Strong judgement and ability to balance employee experience, business need, and operational discipline. Confident communicator with strong written communication skills. Comfortable managing multiple priorities and driving follow-through, able to work independently and take ownership in a lean team environment Strong attention to detail without losing sight of the bigger picture. Ideally, experience in a consulting, professional services, PE-backed, or other fast-growth environment. If you are interested in this People Operations Assistant position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across the Northwest of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
KAG Recruitment Consultancy
Bickenhill, West Midlands
K.A.G. Recruitment are delighted to be partnering exclusively with our client, a market leader in UK Food Manufacturing, to recruit a Service Desk Team Leader for their head office based in Birmingham. Role: Service Desk Team Leader Salary: £45,000-£50,000 DOE Hours: 37.5 per week Location: Birmingham (B37) Reporting to: Digital Services Manager About the Role This is a hands-on leadership opportunity where you will guide an IT Service Team, champion high-quality customer support, and help shape a modern, efficient, and collaborative IT service environment. You will play a key role in improving service delivery, driving best practice, and supporting digital transformation across the business. Key Responsibilities Lead, support, and motivate a high-performing Digital Services team, embedding company values into daily activity. Oversee daily stand-ups focused on major incidents, ticket progression, and potential breaches. Manage team rotas to ensure effective coverage for in-hours and out-of-hours support. Take ownership of IT Service Management processes including Incident and change. Work with internal teams and external suppliers to remove blockers and enhance service performance. Produce and share monthly service dashboards and insights with senior stakeholders. Promote automation, efficiency, and continuous improvement within service operations. Maintain a skills matrix and support team development through coaching and mentoring. Uphold excellent standards of professionalism, empathy, and communication in all service interactions. Contribute to digital transformation initiatives and help build a proactive, people-centred service culture. About You You will be passionate about IT, bringing strong troubleshooting experience, customer focus and excellent interpersonal skills. You will have the ability to explain technical issues clearly and work collaboratively as part of a team that values learning, knowledge sharing, and mutual support. Previous experience in IT support is essential, along with an understanding of ITIL and IT service management principles, with ITIL 4 Foundation being particularly advantageous. You will be confident in guiding and supporting teams with an outgoing approach and strong people skills. You will ideally hold an IT-related degree or equivalent qualifications. Strong analytical, organisational, and problem-solving abilities, along with a proactive mindset focused on continuous improvement and customer satisfaction, are essential. Additionally, you will be willing to travel to other business or supplier locations when required so a full driving licence is required. Begin Your NEW Journey If you're looking to grow your IT career and help shape the digital workplace of tomorrow, we'd welcome your application. Apply now to become the next Service Desk Team Leader.
May 02, 2026
Full time
K.A.G. Recruitment are delighted to be partnering exclusively with our client, a market leader in UK Food Manufacturing, to recruit a Service Desk Team Leader for their head office based in Birmingham. Role: Service Desk Team Leader Salary: £45,000-£50,000 DOE Hours: 37.5 per week Location: Birmingham (B37) Reporting to: Digital Services Manager About the Role This is a hands-on leadership opportunity where you will guide an IT Service Team, champion high-quality customer support, and help shape a modern, efficient, and collaborative IT service environment. You will play a key role in improving service delivery, driving best practice, and supporting digital transformation across the business. Key Responsibilities Lead, support, and motivate a high-performing Digital Services team, embedding company values into daily activity. Oversee daily stand-ups focused on major incidents, ticket progression, and potential breaches. Manage team rotas to ensure effective coverage for in-hours and out-of-hours support. Take ownership of IT Service Management processes including Incident and change. Work with internal teams and external suppliers to remove blockers and enhance service performance. Produce and share monthly service dashboards and insights with senior stakeholders. Promote automation, efficiency, and continuous improvement within service operations. Maintain a skills matrix and support team development through coaching and mentoring. Uphold excellent standards of professionalism, empathy, and communication in all service interactions. Contribute to digital transformation initiatives and help build a proactive, people-centred service culture. About You You will be passionate about IT, bringing strong troubleshooting experience, customer focus and excellent interpersonal skills. You will have the ability to explain technical issues clearly and work collaboratively as part of a team that values learning, knowledge sharing, and mutual support. Previous experience in IT support is essential, along with an understanding of ITIL and IT service management principles, with ITIL 4 Foundation being particularly advantageous. You will be confident in guiding and supporting teams with an outgoing approach and strong people skills. You will ideally hold an IT-related degree or equivalent qualifications. Strong analytical, organisational, and problem-solving abilities, along with a proactive mindset focused on continuous improvement and customer satisfaction, are essential. Additionally, you will be willing to travel to other business or supplier locations when required so a full driving licence is required. Begin Your NEW Journey If you're looking to grow your IT career and help shape the digital workplace of tomorrow, we'd welcome your application. Apply now to become the next Service Desk Team Leader.
Arboricultural Manager Location: Telford, with travel to sites as required Salary: Up to 40,000 dependant on experience + car allowance Contract type: Full time, Permanent Working hours: 40 hours a week, Mon - Fri 08:00 - 16:00 About the role We are seeking an experienced Arboricultural Manager to oversee the delivery of our clients' Arboricultural services across Telford & surrounding areas, as well as several additional contracts. The successful candidate will lead our client's expanding, dedicated team to ensure high standards of tree care, health and safety, and client satisfaction, in line with Arboricultural Association Approved Contractor requirements. In this role, you will take full responsibility for the financial performance, quality, and safety of the Arboricultural division, ensuring the efficient delivery of existing contracts while focusing on business development. You'll also play a key role in driving growth across both the public and private sectors by building strong client relationships and working closely with the regional Managing Director. Key Responsibilities Oversee the day-to-day running of the Arboricultural department, including the yard and operational teams. Manage and coordinate a workforce of 23 staff, plus 1 Surveyor. Ensure all works are completed efficiently, safely, and to the highest professional standards. Oversee scheduling, resource allocation, operational planning & tree safety programmes. Developing tree strategies and ensuring compliance with UK legislation. Act as the primary point of contact for clients, attend regular client meetings and develop and maintain strong working relationships with clients and stakeholders. Develop business opportunities and maintain long-term client relationships, striving for growth within the business. Requirements Extensive experience in Arboricultural management or a similar supervisory role. Recognised Arboricultural qualification (e.g. Level 4 Certificate in Arboriculture or higher). Excellent knowledge of Arboricultural legislation, TPOs and planning procedures. Proven experience in managing trees in urban or commercial settings. Strong IT skills, including Excel, GIS and management software proficiency. Excellent communication, organisational, and leadership skills. Commitment to maintaining high standards of safety and professionalism. Full UK driving licence. Why join our client? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What they offer Career development: Our client offers excellent career advancement and development opportunities through bespoke apprenticeship programmes, an extensive in-house training academy, as well as coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference within local communities and the environment. Competitive benefits package: Our client recognises and rewards hard work through a comprehensive benefits package designed to prioritise wellbeing, support life choices, and help in both good and challenging times. Benefits 25 days holiday prorated plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client Our client is Europe's largest provider of grounds maintenance services and landscape creation. In the UK alone, they are a community of over 3,000 passionate colleagues shaping the future of the green industry. Our client understands what it means to grow. With a history dating back to 1919 and a turnover of 250 million, they are more than just a company-they are a force for positive change. They offer a comprehensive range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
May 02, 2026
Full time
Arboricultural Manager Location: Telford, with travel to sites as required Salary: Up to 40,000 dependant on experience + car allowance Contract type: Full time, Permanent Working hours: 40 hours a week, Mon - Fri 08:00 - 16:00 About the role We are seeking an experienced Arboricultural Manager to oversee the delivery of our clients' Arboricultural services across Telford & surrounding areas, as well as several additional contracts. The successful candidate will lead our client's expanding, dedicated team to ensure high standards of tree care, health and safety, and client satisfaction, in line with Arboricultural Association Approved Contractor requirements. In this role, you will take full responsibility for the financial performance, quality, and safety of the Arboricultural division, ensuring the efficient delivery of existing contracts while focusing on business development. You'll also play a key role in driving growth across both the public and private sectors by building strong client relationships and working closely with the regional Managing Director. Key Responsibilities Oversee the day-to-day running of the Arboricultural department, including the yard and operational teams. Manage and coordinate a workforce of 23 staff, plus 1 Surveyor. Ensure all works are completed efficiently, safely, and to the highest professional standards. Oversee scheduling, resource allocation, operational planning & tree safety programmes. Developing tree strategies and ensuring compliance with UK legislation. Act as the primary point of contact for clients, attend regular client meetings and develop and maintain strong working relationships with clients and stakeholders. Develop business opportunities and maintain long-term client relationships, striving for growth within the business. Requirements Extensive experience in Arboricultural management or a similar supervisory role. Recognised Arboricultural qualification (e.g. Level 4 Certificate in Arboriculture or higher). Excellent knowledge of Arboricultural legislation, TPOs and planning procedures. Proven experience in managing trees in urban or commercial settings. Strong IT skills, including Excel, GIS and management software proficiency. Excellent communication, organisational, and leadership skills. Commitment to maintaining high standards of safety and professionalism. Full UK driving licence. Why join our client? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What they offer Career development: Our client offers excellent career advancement and development opportunities through bespoke apprenticeship programmes, an extensive in-house training academy, as well as coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference within local communities and the environment. Competitive benefits package: Our client recognises and rewards hard work through a comprehensive benefits package designed to prioritise wellbeing, support life choices, and help in both good and challenging times. Benefits 25 days holiday prorated plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client Our client is Europe's largest provider of grounds maintenance services and landscape creation. In the UK alone, they are a community of over 3,000 passionate colleagues shaping the future of the green industry. Our client understands what it means to grow. With a history dating back to 1919 and a turnover of 250 million, they are more than just a company-they are a force for positive change. They offer a comprehensive range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
We are a registered charity who have been transforming the lives of people affected by problematic drugs and alcohol use for over 40 years. We work in partnership with Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector. The partnership has worked together for over 20 years, providing Drug and Alcohol Services to our local communities. It is a forward-thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community. It is a very exciting time to be working in the drug and alcohol field with significant new practice and career developments. We have a variety of multi-disciplinary teams based in and around Doncaster delivering psychosocial interventions to individuals with problematic drug and alcohol use. The teams specialise in parental substance misuse, criminal justice, outreach, groupwork, early intervention, assessments, and provide services at community hubs. The successful candidate will join the Senior Leadership Team and focus on ensuring non-clinical practice across the service is coherent, complementary, of high quality and recovery orientated. They will take the lead on practice development and monitor against associated governance. The role will embed reflective practice into the service culture and values. Support the quality of student placements, traineeships, ASYE programmes and Practice Educators to ensure they are compliant with requirements, and the quality is of a high standard. We are looking for someone with a track record of delivering improvement and innovation, who is forward-thinking and driven by professional curiosity and the attainment of high standards of service delivery. Although the principal accountability is practice-oriented, as a member of the senior leadership team, there are specific operational management duties and an expectation that the role will support operational managers when required. If you are a qualified Social Worker registered with Social Work England, with experience or an interest in working in a specialist field and lead the growth of Social Workers under a Principal Social Worker, we would like to hear from you. NOTE: The successful candidate must, by the commencement of employment, have the right to work in the UK In return, we are offering: Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years' service and 34 after 5; plus, Public Holidays Attractive Pension Package (6% employer contribution) Health Scheme Training opportunities in line with the personalised learning and development plan Enhanced sick pay. Along with joining ADS at a time of exciting and fast-growing change. Working at ADS is more than a job; it's an investment of time to make a difference in the lives of people with substance misuse issues and their families. This post is exempt from the Rehabilitation of Offenders Act 1974. The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.
May 02, 2026
Full time
We are a registered charity who have been transforming the lives of people affected by problematic drugs and alcohol use for over 40 years. We work in partnership with Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector. The partnership has worked together for over 20 years, providing Drug and Alcohol Services to our local communities. It is a forward-thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community. It is a very exciting time to be working in the drug and alcohol field with significant new practice and career developments. We have a variety of multi-disciplinary teams based in and around Doncaster delivering psychosocial interventions to individuals with problematic drug and alcohol use. The teams specialise in parental substance misuse, criminal justice, outreach, groupwork, early intervention, assessments, and provide services at community hubs. The successful candidate will join the Senior Leadership Team and focus on ensuring non-clinical practice across the service is coherent, complementary, of high quality and recovery orientated. They will take the lead on practice development and monitor against associated governance. The role will embed reflective practice into the service culture and values. Support the quality of student placements, traineeships, ASYE programmes and Practice Educators to ensure they are compliant with requirements, and the quality is of a high standard. We are looking for someone with a track record of delivering improvement and innovation, who is forward-thinking and driven by professional curiosity and the attainment of high standards of service delivery. Although the principal accountability is practice-oriented, as a member of the senior leadership team, there are specific operational management duties and an expectation that the role will support operational managers when required. If you are a qualified Social Worker registered with Social Work England, with experience or an interest in working in a specialist field and lead the growth of Social Workers under a Principal Social Worker, we would like to hear from you. NOTE: The successful candidate must, by the commencement of employment, have the right to work in the UK In return, we are offering: Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years' service and 34 after 5; plus, Public Holidays Attractive Pension Package (6% employer contribution) Health Scheme Training opportunities in line with the personalised learning and development plan Enhanced sick pay. Along with joining ADS at a time of exciting and fast-growing change. Working at ADS is more than a job; it's an investment of time to make a difference in the lives of people with substance misuse issues and their families. This post is exempt from the Rehabilitation of Offenders Act 1974. The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.
Job Title: Personal Tax Manager Location: Central London Package: Salary DOE ( 60k-80k), hybrid working, 25 days holiday plus bank holidays Working Hours: Full time, Monday-Friday A top UK 100 Practice in Central London are hiring for a Personal Tax Manager, to join their continuously growing tram. This is a crucial role in the business, whereby you will be working closely with partners, and maintaining excellent relationships with trusted clients. The practice are committed to growth, and have high ambitions to progress further throughout the top 100 They are offering some excellent benefits in addition to a flexible salary range (DOE), including hybrid working, 25 days holiday plus BH, private medical, summer Fridays, Friday lunches and much more. They boast a great workplace culture, and if you are a personal tax or mixed tax professional seeking a new challenge, then this is the role for you! Personal Tax Manager Job Responsibilities Operate with high autonomy, reporting directly to Tax Partners Build and manage strong client relationships with regular communication Lead, review, and develop team members while ensuring high-quality delivery Prepare and review complex UK Self-Assessment returns (worldwide income, foreign tax credits, DTAs) Handle HMRC enquiries, disclosures, and settlements (incl. Worldwide Disclosure Facility) Deliver tailored global mobility and UK tax planning advice (pre- and post-arrival) Advise on evolving UK tax legislation, including post-April 2025 regime changes Provide expertise in property structuring, de-enveloping, and estate/trust planning Personal Tax Manager Job Requirements Qualifications: ATT, CTA or ACA, or equivalent (at least ATT qualified or part-qualified CTA/ACA - if at senior associate level or fully qualified if at assistant manager and upwards level with strong relevant experience). Experience: At least three-four years in personal tax, ideally in a private client-focused firm/team. An organised and meticulous approach to compliance and reporting work and ability to work on multiple clients simultaneously. A confident communicator and ability to explain complex matters, who builds trust easily and enjoys developing long-term client relationships. Personal Tax Manager Salary & Benefits Salary dependant on experience, ranging from 60k-80k (Higher DOE) Hybrid Working 25 days holiday plus bank holidays Healthcare cash plans and private medical scheme Birthday day off Access to perkbox Summer Fridays off and Friday Lunches Bonus scheme Annual season ticket loans Professional subscriptions Life assurance And more! Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 02, 2026
Full time
Job Title: Personal Tax Manager Location: Central London Package: Salary DOE ( 60k-80k), hybrid working, 25 days holiday plus bank holidays Working Hours: Full time, Monday-Friday A top UK 100 Practice in Central London are hiring for a Personal Tax Manager, to join their continuously growing tram. This is a crucial role in the business, whereby you will be working closely with partners, and maintaining excellent relationships with trusted clients. The practice are committed to growth, and have high ambitions to progress further throughout the top 100 They are offering some excellent benefits in addition to a flexible salary range (DOE), including hybrid working, 25 days holiday plus BH, private medical, summer Fridays, Friday lunches and much more. They boast a great workplace culture, and if you are a personal tax or mixed tax professional seeking a new challenge, then this is the role for you! Personal Tax Manager Job Responsibilities Operate with high autonomy, reporting directly to Tax Partners Build and manage strong client relationships with regular communication Lead, review, and develop team members while ensuring high-quality delivery Prepare and review complex UK Self-Assessment returns (worldwide income, foreign tax credits, DTAs) Handle HMRC enquiries, disclosures, and settlements (incl. Worldwide Disclosure Facility) Deliver tailored global mobility and UK tax planning advice (pre- and post-arrival) Advise on evolving UK tax legislation, including post-April 2025 regime changes Provide expertise in property structuring, de-enveloping, and estate/trust planning Personal Tax Manager Job Requirements Qualifications: ATT, CTA or ACA, or equivalent (at least ATT qualified or part-qualified CTA/ACA - if at senior associate level or fully qualified if at assistant manager and upwards level with strong relevant experience). Experience: At least three-four years in personal tax, ideally in a private client-focused firm/team. An organised and meticulous approach to compliance and reporting work and ability to work on multiple clients simultaneously. A confident communicator and ability to explain complex matters, who builds trust easily and enjoys developing long-term client relationships. Personal Tax Manager Salary & Benefits Salary dependant on experience, ranging from 60k-80k (Higher DOE) Hybrid Working 25 days holiday plus bank holidays Healthcare cash plans and private medical scheme Birthday day off Access to perkbox Summer Fridays off and Friday Lunches Bonus scheme Annual season ticket loans Professional subscriptions Life assurance And more! Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Job Title: Project Manager Location: Sharston, Manchester, M22 4SN Salary : £50,000 - £60,000 per annum Job type: Full time, Permanent Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role We are looking to appoint a Project Manager to join our expanding Personal Injury law firm. The Project Manager will play a key role in the delivery of both system and operational projects, ensuring timely and cost-effective delivery with minimal disruption to business as usual. Working primarily with the Development Manager and Business Analyst along with the wider Development, Operations and Training teams, the Project Manager will be involved in the full project lifecycle. This is a new role and therefore the right candidate will have the opportunity to bring their own ideas and methodologies for the efficient management of projects, resources and budgets. Responsibilities Scoping of projects from a resource focus following initial scope by the Business Analyst and relevant stakeholder. Management of project roadmaps and resource allocation. Co-ordination of meetings with relevant parties throughout the project lifecycle. Development and maintenance of project RAID logs. Budget tracking. Communication and reporting to project stakeholders and senior management. Change Management. Selection and maintenance of suitable project tracking software. Person Specification A minimum of 3 years' experience as a Project Manager within the legal sector or professional services. Project management qualifications (e.g. PRINCE2, APM) or an MBA are highly desirable. Strong IT proficiency, particularly in Microsoft Office (especially Excel) required. A general understanding of workflow/software development and roll out processes is desired. An understanding of legal processes and terminology would be advantageous. Excellent communication and influencing skills, strong organisational ability, and the capacity to work under pressure. Strong commercial understanding. Experience of helping manage change in a fast-paced environment. Strong analytical skills with the ability to implement practical, effective solutions. Salary & Hours Salary of £50,000 - £60,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Project Manager, Legal Project Manager, Professional Services PM, Business Change Project Manager, Operations Project Manager, Systems Project Manager, Business Change Manager, Legal Operations Manager, IT Project Manager, Workflow Implementation Manager, Process Improvement Manager, Implementation Project Manager may also be considered for this role.
May 02, 2026
Full time
Job Title: Project Manager Location: Sharston, Manchester, M22 4SN Salary : £50,000 - £60,000 per annum Job type: Full time, Permanent Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role We are looking to appoint a Project Manager to join our expanding Personal Injury law firm. The Project Manager will play a key role in the delivery of both system and operational projects, ensuring timely and cost-effective delivery with minimal disruption to business as usual. Working primarily with the Development Manager and Business Analyst along with the wider Development, Operations and Training teams, the Project Manager will be involved in the full project lifecycle. This is a new role and therefore the right candidate will have the opportunity to bring their own ideas and methodologies for the efficient management of projects, resources and budgets. Responsibilities Scoping of projects from a resource focus following initial scope by the Business Analyst and relevant stakeholder. Management of project roadmaps and resource allocation. Co-ordination of meetings with relevant parties throughout the project lifecycle. Development and maintenance of project RAID logs. Budget tracking. Communication and reporting to project stakeholders and senior management. Change Management. Selection and maintenance of suitable project tracking software. Person Specification A minimum of 3 years' experience as a Project Manager within the legal sector or professional services. Project management qualifications (e.g. PRINCE2, APM) or an MBA are highly desirable. Strong IT proficiency, particularly in Microsoft Office (especially Excel) required. A general understanding of workflow/software development and roll out processes is desired. An understanding of legal processes and terminology would be advantageous. Excellent communication and influencing skills, strong organisational ability, and the capacity to work under pressure. Strong commercial understanding. Experience of helping manage change in a fast-paced environment. Strong analytical skills with the ability to implement practical, effective solutions. Salary & Hours Salary of £50,000 - £60,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Project Manager, Legal Project Manager, Professional Services PM, Business Change Project Manager, Operations Project Manager, Systems Project Manager, Business Change Manager, Legal Operations Manager, IT Project Manager, Workflow Implementation Manager, Process Improvement Manager, Implementation Project Manager may also be considered for this role.
Payroll Officer Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust The closing date is 29 April 2026 This is a key role that will work with and support payroll and pension colleagues in providing an accurate and quality payroll service to the Trust and clients. The role will assist the Payroll Team Leaders in the end-to-end monthly processes and procedures in accordance with policies and best practice. Assist in supporting managers to manage; ensuring they have access to the data required to successfully manage their team/s and provide support and guidance, when required. Please note: Applicants who have previously been advised that they do not meet the requirements for this position should not reapply unless they have since taken clear steps to strengthen their application. Reapplications must include evidence demonstrating how the essential criteria are now met. This vacancy may close early if enough suitable applications are received. We encourage interested candidates to apply promptly to avoid disappointment. Main duties of the job Provide an accurate and timely payroll service including the appointments/transfer of staff in the ESR payroll software system. With a high level of accuracy and attention to detail. Process manual calculations of pay, as required, including correct application of Income Tax, National Insurance, Pension contributions, Statutory Sick Pay, Statutory Maternity Pay, Adoption Leave, Parental Leave, Student Loans, Attachment Orders and other statutory/non statutory deductions and allowances. Work to strict deadlines and re-priorities workstreams when the need arises and in accordance with payroll procedures and Trust Standing Financial Instructions (SFI's). Support the development of service delivery throughout the organisation. Ensure that all adjustments to salaries are correctly approved prior to processing, in line with current policies and procedures. Deal sensitively, often in emotional circumstances regarding any queries relating to salary. Maintain knowledge and understanding of National and local terms and conditions i.e., Agenda for Change, Medical and Dental, Consultants, etc., escalating any areas requiring clarification as required, to support the accurate and timely payment of monthly salaries. Act in accordance with Trust policies and procedures, suggesting any improvements, as and when appropriate. Maintain confidential records, both paper and electronic, for all employees, including National Insurance, Income Tax, Pension, Attachment Orders, and other relevant data in accordance with both Trust and Statutory regulations. Resolve queries on all matters relating to pay and pensions, by telephone, in writing, by email and/or in person. Ensure information held in the payroll system is current, enabling other departments to provide statistical data. Maintain an effective working relationship within the team, across the organisation, and with internal and external stakeholders. About us Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Person Specification Qualifications 5 GCSE's grades A-C including Maths and English or equivalent experience (A/C) NVQ level 4, Certificate in Payroll Management, or equivalent level of experience (A/C) ECDL Public Sector Pensions Administration (QPSPA) qualification (A/C) CIPP Membership (A) Experience Income Tax (PAYE) calculations (A/I) Tax Codes (A/I) National Insurance calculations (A/I) Student Loans (A/I) Statutory Sick and Maternity Payments (A/I) Attachment Orders (A/I) Use of computer applications for reporting writing and complex queries (A/I) NHS Payroll (A/I) E-expense system/s (A/I) Electronic Staff Record (ESR), including Business Intelligence Reporting (A/I) Understanding of NHS Terms and Conditions of Service (A/I) Oracle systems (A/I) Pensions Online (POL) (A/I) Skills Complex manual calculation of gross and net salaries (A/I) High level of attention to detail (A/I) Produce and analyse reports (A/I) Customer service focussed (A/I) Prioritise own workload to ensure deadlines are achieved (A/I) Good communication (A/I) Maintain confidentiality and deal sensitively with information (A/I) Able to analyse, interpret, present, and communicate information to staff at all levels (A/I) Good time management (A/I) Ability to manage multiple tasks and change priorities at short notice (A/I) Work under pressure and ability to concentrate for long periods (A/I) Ability to handle difficult and emotional situations (A/I) Advanced IT e.g., Web ADI, Excel (A/I) Knowledge GDPR (A/I) Electronic Staff Record (ESR) (A/I) NHS Terms and Conditions of Service (A/I) Additional Able to work on own initiative (A/I) Effective team player (A/I) Diplomatic, empathetic and tactful (A/I) Flexible attitude to work (A/I) Ability to travel independently between sites when required (A/I) Electronic Staff Record (ESR) (A/I) Continuous improvement attitude (A/I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust £28,392 to £31,157 a year per annum, pro rata Contract Permanent Working pattern Full-time, Flexible working, Home or remote working
May 02, 2026
Full time
Payroll Officer Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust The closing date is 29 April 2026 This is a key role that will work with and support payroll and pension colleagues in providing an accurate and quality payroll service to the Trust and clients. The role will assist the Payroll Team Leaders in the end-to-end monthly processes and procedures in accordance with policies and best practice. Assist in supporting managers to manage; ensuring they have access to the data required to successfully manage their team/s and provide support and guidance, when required. Please note: Applicants who have previously been advised that they do not meet the requirements for this position should not reapply unless they have since taken clear steps to strengthen their application. Reapplications must include evidence demonstrating how the essential criteria are now met. This vacancy may close early if enough suitable applications are received. We encourage interested candidates to apply promptly to avoid disappointment. Main duties of the job Provide an accurate and timely payroll service including the appointments/transfer of staff in the ESR payroll software system. With a high level of accuracy and attention to detail. Process manual calculations of pay, as required, including correct application of Income Tax, National Insurance, Pension contributions, Statutory Sick Pay, Statutory Maternity Pay, Adoption Leave, Parental Leave, Student Loans, Attachment Orders and other statutory/non statutory deductions and allowances. Work to strict deadlines and re-priorities workstreams when the need arises and in accordance with payroll procedures and Trust Standing Financial Instructions (SFI's). Support the development of service delivery throughout the organisation. Ensure that all adjustments to salaries are correctly approved prior to processing, in line with current policies and procedures. Deal sensitively, often in emotional circumstances regarding any queries relating to salary. Maintain knowledge and understanding of National and local terms and conditions i.e., Agenda for Change, Medical and Dental, Consultants, etc., escalating any areas requiring clarification as required, to support the accurate and timely payment of monthly salaries. Act in accordance with Trust policies and procedures, suggesting any improvements, as and when appropriate. Maintain confidential records, both paper and electronic, for all employees, including National Insurance, Income Tax, Pension, Attachment Orders, and other relevant data in accordance with both Trust and Statutory regulations. Resolve queries on all matters relating to pay and pensions, by telephone, in writing, by email and/or in person. Ensure information held in the payroll system is current, enabling other departments to provide statistical data. Maintain an effective working relationship within the team, across the organisation, and with internal and external stakeholders. About us Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Person Specification Qualifications 5 GCSE's grades A-C including Maths and English or equivalent experience (A/C) NVQ level 4, Certificate in Payroll Management, or equivalent level of experience (A/C) ECDL Public Sector Pensions Administration (QPSPA) qualification (A/C) CIPP Membership (A) Experience Income Tax (PAYE) calculations (A/I) Tax Codes (A/I) National Insurance calculations (A/I) Student Loans (A/I) Statutory Sick and Maternity Payments (A/I) Attachment Orders (A/I) Use of computer applications for reporting writing and complex queries (A/I) NHS Payroll (A/I) E-expense system/s (A/I) Electronic Staff Record (ESR), including Business Intelligence Reporting (A/I) Understanding of NHS Terms and Conditions of Service (A/I) Oracle systems (A/I) Pensions Online (POL) (A/I) Skills Complex manual calculation of gross and net salaries (A/I) High level of attention to detail (A/I) Produce and analyse reports (A/I) Customer service focussed (A/I) Prioritise own workload to ensure deadlines are achieved (A/I) Good communication (A/I) Maintain confidentiality and deal sensitively with information (A/I) Able to analyse, interpret, present, and communicate information to staff at all levels (A/I) Good time management (A/I) Ability to manage multiple tasks and change priorities at short notice (A/I) Work under pressure and ability to concentrate for long periods (A/I) Ability to handle difficult and emotional situations (A/I) Advanced IT e.g., Web ADI, Excel (A/I) Knowledge GDPR (A/I) Electronic Staff Record (ESR) (A/I) NHS Terms and Conditions of Service (A/I) Additional Able to work on own initiative (A/I) Effective team player (A/I) Diplomatic, empathetic and tactful (A/I) Flexible attitude to work (A/I) Ability to travel independently between sites when required (A/I) Electronic Staff Record (ESR) (A/I) Continuous improvement attitude (A/I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust £28,392 to £31,157 a year per annum, pro rata Contract Permanent Working pattern Full-time, Flexible working, Home or remote working
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
May 02, 2026
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact within our National Tax team at RSM UK Our national tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients. The tax technical training team sit within our national tax service line and work close with the technical officers, as well as across tax service lines. Joining our team as a Corporate Tax Technical Training Manager/Associate Director, you will work closely with the Senior Manager to plan, develop and deliver elements of the corporate tax training programme. The primary focus of this role will be to lead the redesign and delivery of our Tax training programme for the firm s student and qualified staff up to manager level, with some involvement in training for more senior staff (supported by the Senior Manager). This is a fantastic opportunity to work hand-in-hand with our Early Careers, technical training leads, digital and client facing teams to pool expertise from across the business and co-create a training experience that is immersive, as well as commercially focused This role plays a vital part in shaping the technical capabilities of our tax professionals. By delivering premium quality, commercially relevant training, you will help ensure our corporate tax team is equipped to confidently advise clients in a fast-evolving tax landscape. You ll make an impact by: Leading on the early careers training plan. Collaborate with stakeholders across the firm to design a refreshed early careers training programme. Develop and deliver engaging and commercially focussed corporate tax technical training sessions for student and qualified staff up to manager level that focus on the real-life application of tax rules. Collaborate effectively with client-facing tax colleagues to identify training needs that exist and design appropriate learning solutions. Manage and continuously improve the existing programme of training courses. Coordinate blended learning programmes that include both in-person and online delivery. Deliver regular tax updates to the wider tax practice alongside the Senior Manager. Work with colleagues across other Consulting and Audit, as well as other tax service lines to provide corporate tax training updates. What we are looking for: We value diverse experiences and perspectives. Here s what we re looking for in our ideal candidate, but we are keen to hear from you even if you don t meet all of the below: Professionally qualified Experienced in Corporate Tax, with a strong technical knowledge A confident presenter who possesses the ability to break-down complex technical concepts in a clear and engaging way Passionate about learning and development, with a genuine interest in early careers training An excellent communicator who can collaborate with stakeholders across tax and training teams to identify relevant training needs A strong project manager who can independently manage their own workload and multiple projects An innovative thinker who can suggest appropriate learning solutions to meet the training needs of the business What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid working 27 days holiday (with the option of purchasing additional days) Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP Access to a suite of 300+ courses on demand developed by our inhouse talent development team with structured continuous learning opportunities and clear career progression paths
Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you'll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contact for customers, suppliers and the management team during contact centre operating hours Making accurate frontline decisions around vehicle placement, breakdowns, replacement vehicles and cost control Chasing suppliers to ensure jobs are completed on time and VOR remains within KPI Keeping customers updated on the status of repairs and responding to queries in a timely, professional way Generating and distributing daily reports Supporting the Fleet Operations Manager with training new starters and updating the team on procedure or system changes Ensuring warranty items are issued to the correct suppliers within agreed timescales Maintaining accurate system notes and call records Assisting with rota cover and making sure the contact centre has the right level of support at all times Helping to deal with complaints, difficult situations and service issues Identifying simpler, better and more cost-effective ways of working Taking part in management meetings to improve processes and service delivery What we're looking for: Previous experience in a customer-focused service environment Experience within fleet, automotive, vehicle repair, breakdown, logistics or a similar fast-paced service setting would be ideal Previous supervisory or team leadership experience would be helpful, but this is not essential Good IT skills, with Kerridge or R2C experience being an advantage The confidence to make decisions in the absence of the Fleet Operations Manager Strong communication skills, both written and verbal Good attention to detail and the ability to keep accurate records A calm, professional approach when dealing with customers, suppliers and internal teams The ability to manage priorities, support a team and keep service levels on track Knowledge of vehicle parts would be beneficial This Fleet Contact Centre Manager role would suit someone who enjoys being at the centre of a busy service operation, where no two days are quite the same. You'll need to be organised, confident and customer-focused, with the ability to keep people, processes and suppliers moving in the right direction. If you are ready to step into a Fleet Contact Centre Manager position where you can lead from the front, improve service delivery and help build a high-performing team, we would love to hear from you.
May 02, 2026
Full time
Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you'll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contact for customers, suppliers and the management team during contact centre operating hours Making accurate frontline decisions around vehicle placement, breakdowns, replacement vehicles and cost control Chasing suppliers to ensure jobs are completed on time and VOR remains within KPI Keeping customers updated on the status of repairs and responding to queries in a timely, professional way Generating and distributing daily reports Supporting the Fleet Operations Manager with training new starters and updating the team on procedure or system changes Ensuring warranty items are issued to the correct suppliers within agreed timescales Maintaining accurate system notes and call records Assisting with rota cover and making sure the contact centre has the right level of support at all times Helping to deal with complaints, difficult situations and service issues Identifying simpler, better and more cost-effective ways of working Taking part in management meetings to improve processes and service delivery What we're looking for: Previous experience in a customer-focused service environment Experience within fleet, automotive, vehicle repair, breakdown, logistics or a similar fast-paced service setting would be ideal Previous supervisory or team leadership experience would be helpful, but this is not essential Good IT skills, with Kerridge or R2C experience being an advantage The confidence to make decisions in the absence of the Fleet Operations Manager Strong communication skills, both written and verbal Good attention to detail and the ability to keep accurate records A calm, professional approach when dealing with customers, suppliers and internal teams The ability to manage priorities, support a team and keep service levels on track Knowledge of vehicle parts would be beneficial This Fleet Contact Centre Manager role would suit someone who enjoys being at the centre of a busy service operation, where no two days are quite the same. You'll need to be organised, confident and customer-focused, with the ability to keep people, processes and suppliers moving in the right direction. If you are ready to step into a Fleet Contact Centre Manager position where you can lead from the front, improve service delivery and help build a high-performing team, we would love to hear from you.
We have an exciting opportunity to join a well-known distribution company based in South East London, SE1. We have an opening available for capable, energetic Operational Support Agent to join their friendly team on a permanent basis. The main duties of this role will be answering phones, liaise with customers and drivers, responding to parcel enquiries, and driver debrief. as well as helping within warehouse department (scanning and picking). You will offer support to their transport team whilst contributing to the day-to-day running of the department. What you will be doing: Ensuring that customers' urgent packages get to the right place, on time Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery Entering data into client's in-house tracking system Running clear and effective communication and collaboration with the team, your manager, and other operations stations Adhering to client's processes, procedures and controls, and regulatory requirements The Moving of and Scanning of Packages within a warehouse environment to enable visibility for team members and customers What do you bring with you: Strong communication and interpersonal skills Ability to work in a fast-paced environment with strict deadlines Good time management and attention to detail Confidence using computers, including Microsoft Word and Excel A good standard of written and spoken English Ability to work in a hybrid environment, balancing time between warehouse scanning tasks and desk-based duties. Salary: Hourly pay rate £14.02 Shift is Monday to Friday, 7am start working 40 hours per week. After training the shift might change to 12pm - 8:30pm. Workplace pension 28 days holiday (including 8 bank holidays) Weekly online payslips A DBS check is required but this can be done for you if not already held. Due to the high volume of applications, we will only contact successful candidates.
May 02, 2026
Full time
We have an exciting opportunity to join a well-known distribution company based in South East London, SE1. We have an opening available for capable, energetic Operational Support Agent to join their friendly team on a permanent basis. The main duties of this role will be answering phones, liaise with customers and drivers, responding to parcel enquiries, and driver debrief. as well as helping within warehouse department (scanning and picking). You will offer support to their transport team whilst contributing to the day-to-day running of the department. What you will be doing: Ensuring that customers' urgent packages get to the right place, on time Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery Entering data into client's in-house tracking system Running clear and effective communication and collaboration with the team, your manager, and other operations stations Adhering to client's processes, procedures and controls, and regulatory requirements The Moving of and Scanning of Packages within a warehouse environment to enable visibility for team members and customers What do you bring with you: Strong communication and interpersonal skills Ability to work in a fast-paced environment with strict deadlines Good time management and attention to detail Confidence using computers, including Microsoft Word and Excel A good standard of written and spoken English Ability to work in a hybrid environment, balancing time between warehouse scanning tasks and desk-based duties. Salary: Hourly pay rate £14.02 Shift is Monday to Friday, 7am start working 40 hours per week. After training the shift might change to 12pm - 8:30pm. Workplace pension 28 days holiday (including 8 bank holidays) Weekly online payslips A DBS check is required but this can be done for you if not already held. Due to the high volume of applications, we will only contact successful candidates.
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
An engineering services business within the aerospace and defence sector, require a Procurement Manager. Applicants need procurement experience within a; project, bids or programmes environment ideally within an aerospace, defence or engineering setting. The Procurement Manager (Bids & Programmes) will support the business deliver on large customer programmes through effective; biding, project management, supplier management and contract management. The role will entail exposure to the entire programme/project lifecycle from bid stage, negotiation of bespoke contractual agreements, to product/service delivery and on-going support/maintenance. Specific duties of the Procurement Manager (Bids & Programmes) include: Strategic management of commodity and services suppliers support/lead customer bids/programmes Run tenders - negotiate and award contracts. Negotiate contractual change etc. Flow down of customer T&Cs into subcontract agreements signed by supply chain Ensure supplier deliver against production and manufacturing schedule Manage stakeholders- procurement colleagues, customers, suppliers etc working in integrated project team, IPT Procurement Manager (Bids & Programmes) applicants should meet the following criteria: Experience of project, IPT, or programme related procurement activities Procurement or Supply Chain experience within aerospace, defence, or engineering programmes Experience of supporting bid work Comfortable working with bespoke contracts Excellent relationship building, stakeholder engagement skills The ability to be both customer and supplier centric
May 02, 2026
Full time
An engineering services business within the aerospace and defence sector, require a Procurement Manager. Applicants need procurement experience within a; project, bids or programmes environment ideally within an aerospace, defence or engineering setting. The Procurement Manager (Bids & Programmes) will support the business deliver on large customer programmes through effective; biding, project management, supplier management and contract management. The role will entail exposure to the entire programme/project lifecycle from bid stage, negotiation of bespoke contractual agreements, to product/service delivery and on-going support/maintenance. Specific duties of the Procurement Manager (Bids & Programmes) include: Strategic management of commodity and services suppliers support/lead customer bids/programmes Run tenders - negotiate and award contracts. Negotiate contractual change etc. Flow down of customer T&Cs into subcontract agreements signed by supply chain Ensure supplier deliver against production and manufacturing schedule Manage stakeholders- procurement colleagues, customers, suppliers etc working in integrated project team, IPT Procurement Manager (Bids & Programmes) applicants should meet the following criteria: Experience of project, IPT, or programme related procurement activities Procurement or Supply Chain experience within aerospace, defence, or engineering programmes Experience of supporting bid work Comfortable working with bespoke contracts Excellent relationship building, stakeholder engagement skills The ability to be both customer and supplier centric
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
May 02, 2026
Full time
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Our client is a property and construction related business based in Merseyside What they do Advise on property projects Manage construction and development projects Handle property management Provide facilities management and maintenance Due to new project wins, they are looking for a Project Manager to join their team in Liverpool on a permanent basis. Overview The Project Manager will be responsible for the planning, coordination, and delivery of construction and property development projects from inception through to completion. The role ensures projects are delivered on time, within budget, and to the required quality and compliance standards. Key Responsibilities Project Planning & Development Lead project planning activities, including scope definition, scheduling, and resource allocation Coordinate with architects, engineers, and consultants during design phases Support feasibility studies and early-stage project development Budget & Cost Management Develop and manage project budgets Monitor costs and track financial performance throughout the project lifecycle Identify cost-saving opportunities and mitigate financial risks Contractor & Stakeholder Management Procure and manage contractors, subcontractors, and suppliers Negotiate contracts and oversee service delivery Act as the primary point of contact for clients and key stakeholders Construction Oversight Monitor on-site progress and ensure work aligns with project plans Conduct regular site visits and progress meetings Resolve issues and manage changes effectively Programme & Timeline Management Develop and maintain detailed project schedules Track milestones and ensure timely delivery of project phases Implement corrective actions where delays occur Health, Safety & Compliance Ensure all works comply with relevant health and safety legislation and regulations Conduct risk assessments and enforce safe working practices Ensure compliance with planning permissions and building regulations Reporting & Communication Provide regular progress reports to senior management and clients Maintain accurate project documentation Manage stakeholder expectations through clear and consistent communication Key Skills & Competencies Strong project management and organisational skills Excellent communication and stakeholder management abilities Financial and commercial awareness Problem-solving and decision-making capability Ability to manage multiple projects simultaneously Qualifications & Experience Degree in Construction Management, Quantity Surveying, Engineering, or related field (preferred) Proven experience in construction or property development project management Knowledge of UK construction regulations and health & safety standards Professional certifications (e.g., PRINCE2, APM, or PMP) desirable Working Conditions Combination of office-based work and on-site visits Travel to project sites as required Full-time role with potential for extended hours to meet project deadlines Summary The role requires a proactive and detail-oriented professional capable of managing complex construction projects while balancing cost, time, quality, and safety requirements.
May 02, 2026
Full time
Our client is a property and construction related business based in Merseyside What they do Advise on property projects Manage construction and development projects Handle property management Provide facilities management and maintenance Due to new project wins, they are looking for a Project Manager to join their team in Liverpool on a permanent basis. Overview The Project Manager will be responsible for the planning, coordination, and delivery of construction and property development projects from inception through to completion. The role ensures projects are delivered on time, within budget, and to the required quality and compliance standards. Key Responsibilities Project Planning & Development Lead project planning activities, including scope definition, scheduling, and resource allocation Coordinate with architects, engineers, and consultants during design phases Support feasibility studies and early-stage project development Budget & Cost Management Develop and manage project budgets Monitor costs and track financial performance throughout the project lifecycle Identify cost-saving opportunities and mitigate financial risks Contractor & Stakeholder Management Procure and manage contractors, subcontractors, and suppliers Negotiate contracts and oversee service delivery Act as the primary point of contact for clients and key stakeholders Construction Oversight Monitor on-site progress and ensure work aligns with project plans Conduct regular site visits and progress meetings Resolve issues and manage changes effectively Programme & Timeline Management Develop and maintain detailed project schedules Track milestones and ensure timely delivery of project phases Implement corrective actions where delays occur Health, Safety & Compliance Ensure all works comply with relevant health and safety legislation and regulations Conduct risk assessments and enforce safe working practices Ensure compliance with planning permissions and building regulations Reporting & Communication Provide regular progress reports to senior management and clients Maintain accurate project documentation Manage stakeholder expectations through clear and consistent communication Key Skills & Competencies Strong project management and organisational skills Excellent communication and stakeholder management abilities Financial and commercial awareness Problem-solving and decision-making capability Ability to manage multiple projects simultaneously Qualifications & Experience Degree in Construction Management, Quantity Surveying, Engineering, or related field (preferred) Proven experience in construction or property development project management Knowledge of UK construction regulations and health & safety standards Professional certifications (e.g., PRINCE2, APM, or PMP) desirable Working Conditions Combination of office-based work and on-site visits Travel to project sites as required Full-time role with potential for extended hours to meet project deadlines Summary The role requires a proactive and detail-oriented professional capable of managing complex construction projects while balancing cost, time, quality, and safety requirements.
