Vita Student
Exeter, Devon
Customer Service Assistant - Events & Night Shift. Exeter Hourly Rate: £13 Contract: Permanent, 18 hours per week Working Hours: Varied shift patterns, between 7pm - 7am Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We're looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our students whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards. Our Night-time Customer Service Assistant Provide an exceptional & personalised service to students by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities. Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude. Be on hand for questions which may arise. Ensure our facilities are being looked after respectfully by residents & guests. Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the nighttime shift during periods when residents & guests are in the shared spaces and during the quieter night hours. Be on hand, delivering solutions to issues or challenges that may arise. Conduct block walks every 4-6 hours surveying and reporting every area of the building. Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products. Manage & store parcels correctly to allow students to easily access their deliveries as required. Be the primary point of contact for any potential incident or emergency that may occur onsite. Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required. Event Hosting We run our student experience events 5 nights a week (days may vary Monday - Sunday). On-site events can include activities such as, cocktail/mocktail making, crafting, yoga, fitness classes, beauty and skincare lessons, games nights etc. We also host off-site events such as bowling, crazy golf, and exclusive events such as VIP personal shopping experiences, delivered collaboratively with premium-brand partners: Promote events, garnering resident interest and confirming guest list attendance Prepare & deliver events with a lively and vibrant approach Close down events, cleaning and tidying all equipment and products as required. Who we want to join our team Professional Experience An experienced customer service professional, well-versed in delivering premium experiences to customers. Event management experience would be a significant advantage, however full training is provided. We're not looking for professional cleaners, but need people who can demonstrate a hands on, proactive approach to maintaining the cleanliness and safety of communal areas. Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute. Personal Characteristics Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike. Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed. Strong organisational and leadership qualities with an ability to remain calm under pressure. Adaptability, creativity & positivity. Resilience, with an ability to effectively navigate unexpected situations. Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required. Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents. Why work for us . Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits: Holidays - Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata. Your Birthday - We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them. Perkbox - All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday - there's something to suit everyone! Royal London Pension - We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future. Parties & Events - We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together. Recognition Programmes - We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc. Career Development - Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes. 24/7 Employee Assistance - The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing. Right to Work & DBS All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Customer Service Assistant - Events & Night Shift. Exeter Hourly Rate: £13 Contract: Permanent, 18 hours per week Working Hours: Varied shift patterns, between 7pm - 7am Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We're looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our students whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards. Our Night-time Customer Service Assistant Provide an exceptional & personalised service to students by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities. Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude. Be on hand for questions which may arise. Ensure our facilities are being looked after respectfully by residents & guests. Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the nighttime shift during periods when residents & guests are in the shared spaces and during the quieter night hours. Be on hand, delivering solutions to issues or challenges that may arise. Conduct block walks every 4-6 hours surveying and reporting every area of the building. Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products. Manage & store parcels correctly to allow students to easily access their deliveries as required. Be the primary point of contact for any potential incident or emergency that may occur onsite. Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required. Event Hosting We run our student experience events 5 nights a week (days may vary Monday - Sunday). On-site events can include activities such as, cocktail/mocktail making, crafting, yoga, fitness classes, beauty and skincare lessons, games nights etc. We also host off-site events such as bowling, crazy golf, and exclusive events such as VIP personal shopping experiences, delivered collaboratively with premium-brand partners: Promote events, garnering resident interest and confirming guest list attendance Prepare & deliver events with a lively and vibrant approach Close down events, cleaning and tidying all equipment and products as required. Who we want to join our team Professional Experience An experienced customer service professional, well-versed in delivering premium experiences to customers. Event management experience would be a significant advantage, however full training is provided. We're not looking for professional cleaners, but need people who can demonstrate a hands on, proactive approach to maintaining the cleanliness and safety of communal areas. Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute. Personal Characteristics Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike. Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed. Strong organisational and leadership qualities with an ability to remain calm under pressure. Adaptability, creativity & positivity. Resilience, with an ability to effectively navigate unexpected situations. Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required. Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents. Why work for us . Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits: Holidays - Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata. Your Birthday - We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them. Perkbox - All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday - there's something to suit everyone! Royal London Pension - We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future. Parties & Events - We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together. Recognition Programmes - We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc. Career Development - Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes. 24/7 Employee Assistance - The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing. Right to Work & DBS All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Platinum Recruitment Consultancy
Falmer, Sussex
Role: Cleaner Location: Brighton Employer: University of Sussex Rate of pay: 12.60 per hour Platinum Recruitment are currently assisting The University of Sussex and we have an opportunity for a full time Receptionist and Facilities attendant to assist them on a temporary basis through 1st October - 31st December. The shift patterns are:- Sunday - Wednesday 20:30 - 08:30 Wednesday - Saturday 20:30 - 08:30 Saturday & Sunday 08:55 - 21:00 Saturday & Sunday 08:30 - 20:30 Monday - Friday 18:55 - 00:10 You must be available to work the full duration of the assignment (will any reasonable pre-booked leave/appointments accounted for). Excellent customer service skills are essential, and you should be able to move loads of up to 10 kg in accordance with health and safety guidelines. Experience as a Receptionist is preferred. YOU WILL BE REQUIRED TO HAVE A BASIC DBS CHECK PRIOR TO STARTING THIS ROLE (ONE CAN BE CARRIED OUT AT YOUR OWN EXPENSE 21.50) Key Responsibilities: We are seeking a proactive and customer-focused individual to join our team. Responsibilities include: General reception duties: responding to student, staff, and visitor enquiries in person, by phone, or via email. Handling lockouts, key issuance, and replacements. Processing and issuing post and parcels. Using IT systems to maintain records, respond to requests, and ensure GDPR compliance. Responding to complaints, including anti-social behaviour, and maintaining overnight duty logs. Reporting hazards, defects, and building-related issues. Cleaning and patrolling internal/external areas and monitoring accommodation security. Assisting with fire alarm activity and maintaining orderly, safe environments. Collaborating with other teams, including Security, and undertaking additional tasks as required. General Expectations: We are looking for someone who: Provides excellent customer service and has experience in public-facing roles. Has basic IT skills or willingness to learn. Can work effectively with diverse groups and collaboratively in a team. Possesses strong record-keeping skills, is proactive, diligent, and able to multi-task. Has good safety awareness and observational skills. Can lift and manoeuvre loads up to 10-15kg. Can declare all DBS convictions & cautions to assess suitability for working with children and vulnerable adults. What's in it for you? Weekly Pay (Paid Each Friday) Full Induction Sound like the role for you? Click Apply Now and one of the team will be in touch to discuss this role in Brighton Consultant: Amy Hayes Job Number: R(phone number removed)AH INDINT Job Role: Receptionist Location: Brighton Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Role: Cleaner Location: Brighton Employer: University of Sussex Rate of pay: 12.60 per hour Platinum Recruitment are currently assisting The University of Sussex and we have an opportunity for a full time Receptionist and Facilities attendant to assist them on a temporary basis through 1st October - 31st December. The shift patterns are:- Sunday - Wednesday 20:30 - 08:30 Wednesday - Saturday 20:30 - 08:30 Saturday & Sunday 08:55 - 21:00 Saturday & Sunday 08:30 - 20:30 Monday - Friday 18:55 - 00:10 You must be available to work the full duration of the assignment (will any reasonable pre-booked leave/appointments accounted for). Excellent customer service skills are essential, and you should be able to move loads of up to 10 kg in accordance with health and safety guidelines. Experience as a Receptionist is preferred. YOU WILL BE REQUIRED TO HAVE A BASIC DBS CHECK PRIOR TO STARTING THIS ROLE (ONE CAN BE CARRIED OUT AT YOUR OWN EXPENSE 21.50) Key Responsibilities: We are seeking a proactive and customer-focused individual to join our team. Responsibilities include: General reception duties: responding to student, staff, and visitor enquiries in person, by phone, or via email. Handling lockouts, key issuance, and replacements. Processing and issuing post and parcels. Using IT systems to maintain records, respond to requests, and ensure GDPR compliance. Responding to complaints, including anti-social behaviour, and maintaining overnight duty logs. Reporting hazards, defects, and building-related issues. Cleaning and patrolling internal/external areas and monitoring accommodation security. Assisting with fire alarm activity and maintaining orderly, safe environments. Collaborating with other teams, including Security, and undertaking additional tasks as required. General Expectations: We are looking for someone who: Provides excellent customer service and has experience in public-facing roles. Has basic IT skills or willingness to learn. Can work effectively with diverse groups and collaboratively in a team. Possesses strong record-keeping skills, is proactive, diligent, and able to multi-task. Has good safety awareness and observational skills. Can lift and manoeuvre loads up to 10-15kg. Can declare all DBS convictions & cautions to assess suitability for working with children and vulnerable adults. What's in it for you? Weekly Pay (Paid Each Friday) Full Induction Sound like the role for you? Click Apply Now and one of the team will be in touch to discuss this role in Brighton Consultant: Amy Hayes Job Number: R(phone number removed)AH INDINT Job Role: Receptionist Location: Brighton Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
