32 jobs found

Our client is currently seeking an experienced Building Surveyor for Reading / West London. You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant Building Surveying / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). Ideally you will be MCIOB or MRICS qualified, although this is not essential. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1033. For all other vacancies, take a look at our website - (url removed).

Commercial Account Handler Isleworth Jaggi & Co Full time Permanent Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually An opportunity has arisen for a Commercial account handler to join the team, who can complement the existing structure to help develop the company further. You will be responsible for working closely with management in broking New and Existing business including Renewals. The ideal applicant will be an individual experienced in the insurance industry transacting Commercial Insurance contracts, New Business and Renewals, a positive attitude, a willingness to learn and who would like to join a small but growing firm. Progress towards or achievement of Cert CII qualifications essential. Key Attributes Working understanding of Commercial insurance products and policies Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours 35,000 to 40,000 (depending on experience) plus opportunity for bonus Monday to Friday 8.30am to 5.30pm plus one Saturday morning per month 9am-1pm Parking Onsite 28 days holiday including bank holidays Pension Learning & Development Support REF-(Apply online only)

Salary: 26200 - 27000 (depending on experience) + annual bonus Hours: Full-time, 36 hours per week Working Pattern: Office-based initially, with hybrid working available upon achieving competence (typically after 6 Months) Location: Longbenton, Newcastle At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. Your work will make a real difference - especially when our customers need us most. We're proud of our customer satisfaction scores but even prouder of the skilled and compassionate colleagues behind those results. Whether resolving a claim or partnering with suppliers to deliver great customer outcomes, we're building a team that listens, learns, and leads with kindness. We're recruiting Claims Handlers for an intake in June and July 2026 in our Quorum Longbenton site. The Role Guiding customers through each step of the process of their home / motor claim - from the first notification of loss to a fair and timely resolution Gathering and recording accurate information to progress claims efficiently Assessing each case carefully and making fair decisions based on the facts Arranging repairs, mobility support, or replacements through our trusted partners Handling queries and resolving issues with empathy and professionalism Exploring opportunities to settle claims on first contact where appropriate Securing services for customers, including repair, mobility, and salvage options through our dedicated supplier network Delivering exceptional customer service at every interaction and upholding our consumer duty responsibilities. We're looking for people who thrive in a fast-paced, supportive environment and take pride in delivering excellent service when it matters most. We need (min experience) A passion for delivering excellent customer experiences Min 6 months previous customer services experience is required. Experience from Contact centres, retail, military, hospitality, or leisure is welcomed Clear and confident communication skills, both written and verbal Strong technical capability as you'll regularly use multiple systems simultaneously Empathy, resilience, and adaptability in a fast-paced environment What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday for a limited period). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5% on a 1:1 basis, plus life assurance up to 5x salary. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation. Where you'll be working Our Longbenton site is easy to reach by Metro and major bus routes, with free parking available. Many of our colleagues live locally and appreciate the balance of community connection and career opportunities the site provides. Important information. You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks.

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Our client is looking to recruit a Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD271. For all other vacancies, take a look at our website - (url removed)

Credit Hire Motor Claims Handler Salary: Competitive dependent on experience Location: Haslingden - Car driver essential Job Type: Full time, Permanent Working Hours: Monday to Friday, 8:30am 5:30pm (office-based) Plus 1 Saturday per month, 9:00am 12:00pm A little bit about us: Collision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden. We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish. Job Description: We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client. This is a fast-paced and varied position where no two days are the same. You ll be at the heart of the operation, coordinating with multiple parties while delivering excellent customer service at every stage. Key Responsibilities: Process new claim notifications efficiently and accurately Guide clients through the claims process, providing clear advice and regular updates Manage your own caseload from start to finish, ensuring all tasks are completed in a timely manner Maintain accurate records, including notes, logs, and diary entries Liaise with bodyshops, solicitors, and third-party insurers to progress claims Monitor claim progress and proactively resolve any issues or delays Ensure full compliance with legal requirements, industry regulations, and company standards Skills & Experience: Previous experience in credit hire, insurance claims, or a similar role is advantageous Excellent communication and customer service skills Strong organisational skills with the ability to manage multiple cases effectively Ability to work well under pressure in a fast-paced environment A calm and professional approach, particularly in challenging situations Good attention to detail and accuracy in administrative tasks Full UK driving licence and access to a vehicle is essential due to location Be part of a friendly, supportive family-run business in a varied and engaging role with real responsibility. You will have the opportunity to develop your skills within the accident management sector and work in an environment where your contribution is valued. If you are interested in this position, please submit your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Team Leader - Claims Management (Bolton Office) Step into a role where leadership meets impact. At BVS, we're looking for a confident, motivated Team Leader to guide and inspire our Case Management team as they deliver exceptional service on Specialist claims for a wide range of clients. If you bring a strong background in claims and thrive in a fast-paced, ever-evolving environment, this could be your next big move. What will your day look like: ? What You'll Be Doing Your day will be varied, people-focused, and full of opportunities to shape performance and drive excellence. You'll take ownership of: Leading and supporting a team of claims handlers, ensuring workloads are balanced and managed effectively Coaching and developing your team to meet and exceed client SLAs, with a focus on continuous improvement Creating a positive, engaged team culture where people feel supported, motivated, and valued Representing the team in Client Review Meetings , building strong relationships and showcasing our performance Conducting regular performance reviews , including audits and annual PDRs Managing team absences across case managers and first response colleagues Driving service excellence , ensuring technical accuracy and outstanding customer experience across all property claims Monitoring and achieving KPIs , keeping performance on track and identifying opportunities for improvement Overseeing client communications and completing weekly reporting to keep stakeholders informed and aligned Knowledge and Abilities: ? What You'll Bring We're looking for someone who combines technical expertise with genuine leadership ability: Proven experience leading a team , ideally within the property claims sector Strong communication skills , both written and verbal, with the ability to influence and inspire A natural motivator , capable of bringing out the best in others and driving performance A proactive, enthusiastic mindset , with the confidence to make decisions and lead change Why This Role Matters As a Team Leader, you won't just be managing tasks - you'll be shaping the success of your team, strengthening client relationships, and playing a key role in the continued growth of our claims operation. It's a role for someone who wants to make a difference every single day. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD272. For all other vacancies, take a look at our website - (url removed)

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD270. For all other vacancies, take a look at our website - (url removed)

We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Claims Accountant Location : Hybrid Stokenchurch (near High Wycombe) or London (Stokenchurch-based employees will attend the London office once a month) Salary : £30,000 £35,000 per annum, depending on experience Contract : Full-time, Permanent At DEKRA, we provide expert services worldwide to help organisations improve safety, efficiency, and sustainability. With a strong reputation in the insurance and risk management sector, we are now seeking a motivated and detail-oriented Claims Accountant to join our busy Claims Accounting Hub. What s in it for you? • A competitive salary of £30,000 £35,000 (DOE). • Hybrid working arrangements (Stokenchurch or London, with flexibility). • 25 days holiday plus bank holidays. • Company pension scheme. • Private healthcare and Employee Assistance Programme. • Opportunities for ongoing professional development and progression within a global organisation. • A supportive and collaborative team culture, guided by our values of integrity, teamwork, and customer focus. The Role This is an excellent opportunity to take ownership of varied accounting processes within a dynamic international environment. You will play a key role in ensuring accuracy, compliance, and efficiency across multiple legal entities, while gaining exposure to a wide range of financial activities and projects. As a Claims Accountant, you will be responsible for: • Preparing and processing sales and purchase invoices accurately. • Executing daily bank postings, maintaining the cash book, and performing regular reconciliations. • Managing payment runs, ensuring all payments are made on time. • Producing accurate financial reports using Excel and accounting systems. • Supporting Claims Handlers and management by resolving financial queries promptly. • Carrying out monthly control activities, analysing variances, and clarifying discrepancies. • Assisting with audits by providing clear documentation and explanations. • Ensuring compliance with regulatory bodies and internal policies. • Supporting wider team projects, including process improvements and system upgrades. About You We are looking for someone who: • Has experience working in an accounts function (AR, AP, or general accounting). • Is confident using accounting software (SAP R/3 experience preferred, Exact Globe desirable). • Possesses strong Excel skills, including Pivot Tables and formulas. • Demonstrates excellent attention to detail and organisational ability. • Is able to work independently under pressure while also contributing to a team. • Holds an accounting qualification such as AAT (desirable but not essential). • Communicates clearly and can explain financial data effectively. What We Offer? This role offers an exciting blend of routine accounting activities and opportunities to get involved in projects that drive improvements and efficiency across the business. If you re an organised, detail-driven individual who thrives in a fast-paced environment, we d love to hear from you. Apply today and take the next step in your accounting career with DEKRA. No agencies please.

An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression

Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see

Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.

Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.