Automotive Aftermarket Manager Opportunity Lead Sales & Strategic Growth in the Classic Car Parts Industry Our client, a reputable and well-established automotive distribution business specialising in carburettors and classic car parts, is seeking an experienced Automotive Aftermarket Manager. This is an excellent opportunity for a skilled professional with a strong background in automotive parts, particularly within the aftermarket industry, to lead sales, marketing, and strategic growth initiatives. The successful candidate will oversee customer relationships across a diverse client base, manage international export operations, and drive business development efforts. Benefits for the successful Automotive Aftermarket Manager: Competitive salary, negotiable based on experience Monday to Friday working hours 25 days holiday plus bank holidays Access to a staff bonus scheme and company pension Opportunity to work with a longstanding, family-owned business with global reach Involvement in a large export operation and extensive stockholding of quality parts Chance to develop and implement strategic growth initiatives within the automotive aftermarket industry Duties: Develop and execute a multi-channel sales strategy to expand UK and international markets Build and maintain strong relationships with web dealers, specialist garages, OEMs, retail customers, and aftermarket specialists Oversee promotional activities, including trade shows, web marketing, publicity materials, and social media campaigns Analyse sales data to forecast demand, plan stock levels, and ensure customer satisfaction Lead and motivate a small team of sales and marketing staff, providing strategic direction Manage key accounts, ensuring high-quality customer service and technical support Coordinate with supply chain partners, notably Weber in Madrid, for stock replenishment and order planning Identify new markets and product development opportunities, particularly in vintage and classic vehicle parts Monitor quality assurance and warranty processes from both supplier and customer perspectives Requirements for the Automotive Aftermarket Manager: Proven experience in a similar role within the automotive parts or aftermarket industry, with a focus on carburettors or classic vehicles preferred Demonstrable sales, marketing, and strategic planning skills, including multi-channel and export markets Strong interpersonal and communication skills, capable of building long-term customer relationships IT proficiency, especially with web sales channels, CRM systems, and demand data analysis Knowledge of quality assurance and warranty management Degree or A Level qualification A proactive, strategic thinker with team leadership skills Comfortable working in an office-based environment with occasional travel This is a fantastic opportunity for an automotive sales and marketing professional to join a respected family-owned business with a global footprint. If you are seeking a role that combines technical knowledge with strategic management, we would love to hear from you. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Sunbury and Greater London, today to discover more about this fantastic Automotive Aftermarket Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
May 01, 2026
Full time
Automotive Aftermarket Manager Opportunity Lead Sales & Strategic Growth in the Classic Car Parts Industry Our client, a reputable and well-established automotive distribution business specialising in carburettors and classic car parts, is seeking an experienced Automotive Aftermarket Manager. This is an excellent opportunity for a skilled professional with a strong background in automotive parts, particularly within the aftermarket industry, to lead sales, marketing, and strategic growth initiatives. The successful candidate will oversee customer relationships across a diverse client base, manage international export operations, and drive business development efforts. Benefits for the successful Automotive Aftermarket Manager: Competitive salary, negotiable based on experience Monday to Friday working hours 25 days holiday plus bank holidays Access to a staff bonus scheme and company pension Opportunity to work with a longstanding, family-owned business with global reach Involvement in a large export operation and extensive stockholding of quality parts Chance to develop and implement strategic growth initiatives within the automotive aftermarket industry Duties: Develop and execute a multi-channel sales strategy to expand UK and international markets Build and maintain strong relationships with web dealers, specialist garages, OEMs, retail customers, and aftermarket specialists Oversee promotional activities, including trade shows, web marketing, publicity materials, and social media campaigns Analyse sales data to forecast demand, plan stock levels, and ensure customer satisfaction Lead and motivate a small team of sales and marketing staff, providing strategic direction Manage key accounts, ensuring high-quality customer service and technical support Coordinate with supply chain partners, notably Weber in Madrid, for stock replenishment and order planning Identify new markets and product development opportunities, particularly in vintage and classic vehicle parts Monitor quality assurance and warranty processes from both supplier and customer perspectives Requirements for the Automotive Aftermarket Manager: Proven experience in a similar role within the automotive parts or aftermarket industry, with a focus on carburettors or classic vehicles preferred Demonstrable sales, marketing, and strategic planning skills, including multi-channel and export markets Strong interpersonal and communication skills, capable of building long-term customer relationships IT proficiency, especially with web sales channels, CRM systems, and demand data analysis Knowledge of quality assurance and warranty management Degree or A Level qualification A proactive, strategic thinker with team leadership skills Comfortable working in an office-based environment with occasional travel This is a fantastic opportunity for an automotive sales and marketing professional to join a respected family-owned business with a global footprint. If you are seeking a role that combines technical knowledge with strategic management, we would love to hear from you. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Sunbury and Greater London, today to discover more about this fantastic Automotive Aftermarket Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 01, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader
May 01, 2026
Full time
We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader
We are working with a leading, independent business based in Wolverhampton, who are looking to recruit their Operations Manager, to form part of their Senior Leadership Team. As Operations Manager, you will be responsible for the end-to-end management of operations, including Production, Warehouse/Yard, Transport & Logistics, Procurement, Customer Service, and Health & Safety. You will lead departmental managers, ensuring all functions operate efficiently, collaboratively, and in line with business objectives. A key focus of the role is driving performance, improving processes, and delivering industry-leading customer service. The business is currently experiencing sustained double-digit growth in turnover, which is expected to continue, making this a key role in scaling operations to support ongoing expansion along with the required processes and workflow. You will also play a pivotal role in managing the transition to a new facility, ensuring continuity of operations and minimal disruption. Key Responsibilities Operational Leadership Take full accountability for day-to-day operations across all departments Align production, warehouse, logistics, and customer service to ensure smooth workflow Drive continuous improvement, efficiency, and cost control across the business Establish, monitor, and deliver against KPIs Implement and document scalable process, workflows and lean management. Production & Manufacturing Oversee production planning, output, and efficiency Ensure manufacturing processes (including fabrication and bespoke orders) meet quality and delivery standards Oversee powder coating and investigate feasibility to bring in house Identify and implement process improvements to increase productivity Warehouse, Yard & Stock Control Manage goods in/out operations and yard organisation Ensure accurate stock control systems and regular stock audits Maintain optimal stock levels to support production and customer demand Transport & Logistics Develop and maintain an efficient and cost-effective transport plan Coordinate closely with production and warehouse teams to ensure timely dispatch Monitor delivery performance and customer satisfaction Customer Service & Office Operations Oversee order processing to ensure speed and accuracy Ensure proactive communication with customers on lead times and deliveries Support handling of bespoke and complex orders Commercial & Sales Support Support the sales team in winning new business and key accounts Work closely with sales to ensure operational capability aligns with customer requirements Engage with customers when required, including site visits and relationship management Contribute to pricing, lead time commitments, and service offering to improve win rates Drive a customer-first mindset across all operational departments Procurement Manage purchasing of raw materials and stock Oversee the import of raw materials , including supplier coordination, shipping, lead times, and cost control Ensure compliance with import regulations, duties, and documentation requirements Work closely with CMT Group procurement to leverage group buying power Monitor supplier performance to maintain cost efficiency and continuity of supply People Management & HR Lead, develop, and support departmental managers Oversee recruitment, onboarding, and absence management for operational teams Build a high-performance, accountable, and engaged workforce Health & Safety Ensure full compliance with H&S legislation and company policies Promote and maintain a strong safety-first culture Projects & Site Transition Lead the transition to new premises Plan and execute the move with minimal disruption Identify risks and implement mitigation strategies Requirements Proven experience in a manufacturing or industrial environment Strong track record in multi-department operations management Experience overseeing production, logistics, and stock control Experience in procurement and sourcing of raw materials , including importing Working knowledge of import processes, shipping logistics, and customs/duties requirements Commercially aware with experience supporting sales growth and customer acquisition Experience working closely with sales teams to convert opportunities into orders Confident engaging with customers, including site visits and relationship management Demonstrated ability in project management (site relocation advantageous) Strong understanding of cost control, budgeting, and financial performance Experience implementing KPIs and performance management frameworks Excellent communication, leadership, and organisational skills Benefits Salary- 55,000- 75,000 depending on experience Monday- Friday- Day shifts
May 01, 2026
Full time
We are working with a leading, independent business based in Wolverhampton, who are looking to recruit their Operations Manager, to form part of their Senior Leadership Team. As Operations Manager, you will be responsible for the end-to-end management of operations, including Production, Warehouse/Yard, Transport & Logistics, Procurement, Customer Service, and Health & Safety. You will lead departmental managers, ensuring all functions operate efficiently, collaboratively, and in line with business objectives. A key focus of the role is driving performance, improving processes, and delivering industry-leading customer service. The business is currently experiencing sustained double-digit growth in turnover, which is expected to continue, making this a key role in scaling operations to support ongoing expansion along with the required processes and workflow. You will also play a pivotal role in managing the transition to a new facility, ensuring continuity of operations and minimal disruption. Key Responsibilities Operational Leadership Take full accountability for day-to-day operations across all departments Align production, warehouse, logistics, and customer service to ensure smooth workflow Drive continuous improvement, efficiency, and cost control across the business Establish, monitor, and deliver against KPIs Implement and document scalable process, workflows and lean management. Production & Manufacturing Oversee production planning, output, and efficiency Ensure manufacturing processes (including fabrication and bespoke orders) meet quality and delivery standards Oversee powder coating and investigate feasibility to bring in house Identify and implement process improvements to increase productivity Warehouse, Yard & Stock Control Manage goods in/out operations and yard organisation Ensure accurate stock control systems and regular stock audits Maintain optimal stock levels to support production and customer demand Transport & Logistics Develop and maintain an efficient and cost-effective transport plan Coordinate closely with production and warehouse teams to ensure timely dispatch Monitor delivery performance and customer satisfaction Customer Service & Office Operations Oversee order processing to ensure speed and accuracy Ensure proactive communication with customers on lead times and deliveries Support handling of bespoke and complex orders Commercial & Sales Support Support the sales team in winning new business and key accounts Work closely with sales to ensure operational capability aligns with customer requirements Engage with customers when required, including site visits and relationship management Contribute to pricing, lead time commitments, and service offering to improve win rates Drive a customer-first mindset across all operational departments Procurement Manage purchasing of raw materials and stock Oversee the import of raw materials , including supplier coordination, shipping, lead times, and cost control Ensure compliance with import regulations, duties, and documentation requirements Work closely with CMT Group procurement to leverage group buying power Monitor supplier performance to maintain cost efficiency and continuity of supply People Management & HR Lead, develop, and support departmental managers Oversee recruitment, onboarding, and absence management for operational teams Build a high-performance, accountable, and engaged workforce Health & Safety Ensure full compliance with H&S legislation and company policies Promote and maintain a strong safety-first culture Projects & Site Transition Lead the transition to new premises Plan and execute the move with minimal disruption Identify risks and implement mitigation strategies Requirements Proven experience in a manufacturing or industrial environment Strong track record in multi-department operations management Experience overseeing production, logistics, and stock control Experience in procurement and sourcing of raw materials , including importing Working knowledge of import processes, shipping logistics, and customs/duties requirements Commercially aware with experience supporting sales growth and customer acquisition Experience working closely with sales teams to convert opportunities into orders Confident engaging with customers, including site visits and relationship management Demonstrated ability in project management (site relocation advantageous) Strong understanding of cost control, budgeting, and financial performance Experience implementing KPIs and performance management frameworks Excellent communication, leadership, and organisational skills Benefits Salary- 55,000- 75,000 depending on experience Monday- Friday- Day shifts
Vehicle Technician Location: Northampton Salary: 33,600 basic or 39,000 with a diagnostic qualification, 46,000 OTE (Uncapped bonus based on efficiency). Working Hours: Monday to Friday 40 hours with zero Saturdays. This is a fantastic opportunity for a Vehicle Technician to join our clients workshop based in Northampton. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles. This is a fantastic opportunity to work for a nationwide company renowned for offering excellent progression for their employees along with offering fantastic benefits. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Vehicle Technician company benefits: Excellent progression that will lead to increase in basic salary and earning potential 25 days annual leave (not including Bank Holidays) increasing with length of service Loyalty, Above & Beyond and Long Service Awards Free Eye Care Vouchers Cycle To Work Scheme Pension Scheme Employee wellbeing services Employee Assistance Programme Free life assurance equivalent to twice your salary Discounted Car Purchase Scheme & Colleague Car Benefit Offers Discounted Service / Parts / Bodyshop services Discounted Shopping Portal Learning and Development Academy Vehicle Technician responsibilities: Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections Use diagnostic tools and software to identify and resolve complex issues Keep accurate records of all work performed and parts used Communicate with customers about vehicle issues and repair recommendations Maintain a clean and organised work area Keep up to date with the latest automotive technology and repair techniques Vehicle Technician requirements: Applicants must have Level 3 Light Vehicle Maintenance qualified to be considered and be confident in diagnostic work Applicants must have a full UK driving license We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about vehicles and committed to delivering high-quality work, please submit your resume for consideration. All applications will be treated with the utmost confidentiality. Consultant - Daniel Ford - Octane Recruitment DFVT Octane reference: 30485 Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 01, 2026
Full time
Vehicle Technician Location: Northampton Salary: 33,600 basic or 39,000 with a diagnostic qualification, 46,000 OTE (Uncapped bonus based on efficiency). Working Hours: Monday to Friday 40 hours with zero Saturdays. This is a fantastic opportunity for a Vehicle Technician to join our clients workshop based in Northampton. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles. This is a fantastic opportunity to work for a nationwide company renowned for offering excellent progression for their employees along with offering fantastic benefits. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Vehicle Technician company benefits: Excellent progression that will lead to increase in basic salary and earning potential 25 days annual leave (not including Bank Holidays) increasing with length of service Loyalty, Above & Beyond and Long Service Awards Free Eye Care Vouchers Cycle To Work Scheme Pension Scheme Employee wellbeing services Employee Assistance Programme Free life assurance equivalent to twice your salary Discounted Car Purchase Scheme & Colleague Car Benefit Offers Discounted Service / Parts / Bodyshop services Discounted Shopping Portal Learning and Development Academy Vehicle Technician responsibilities: Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections Use diagnostic tools and software to identify and resolve complex issues Keep accurate records of all work performed and parts used Communicate with customers about vehicle issues and repair recommendations Maintain a clean and organised work area Keep up to date with the latest automotive technology and repair techniques Vehicle Technician requirements: Applicants must have Level 3 Light Vehicle Maintenance qualified to be considered and be confident in diagnostic work Applicants must have a full UK driving license We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about vehicles and committed to delivering high-quality work, please submit your resume for consideration. All applications will be treated with the utmost confidentiality. Consultant - Daniel Ford - Octane Recruitment DFVT Octane reference: 30485 Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Are you a highly experienced automotive Service Manager seeking a new career challenge within a prestigious supercar specialist? Our client, a reputable independent business in Rickmansworth, Hertfordshire, is actively looking to recruit a Service Manager to join their team. This is an exceptional opportunity for a driven professional to take ownership of a busy service department, delivering exemplary customer service whilst managing workshop operations within a high-end automotive environment. Benefits: Up to 40,000 basic salary plus performance-related bonus Monday to Friday, 40-hour working week with Saturday morning rota Opportunity to specialise within the supercar market 22 days holiday plus bank holidays Allocated parking facilities Joining a supercar specialist with an outstanding reputation Supportive management team and career development prospects Duties of the Service Manager entail: Greeting customers in a professional and welcoming manner Booking vehicle service appointments and advising customers on repairs and repair durations Obtaining authorisation for additional work and upselling where appropriate Managing workshop schedules to ensure deadlines and targets are met Handling invoicing and finance administration for ongoing work Responding to customer inquiries and ensuring complete customer satisfaction Overseeing daily workshop operations and service department activities Coordinating vehicle logistics, including delivery and collection locally and nationwide Participating in concours events, race preparations, and special vehicle activities Ensuring adherence to company policies, targets, and safety standards The ideal individual for the Service Manager position will possess: Proven experience in a Service Management or senior Service Advisor role within the automotive sector Strong leadership, team management, and organisational skills Excellent communication and customer liaison abilities Well-presented, proactive, and adaptable attitude Fully IT literate, with proficiency in Word and Excel Ability to prioritise effectively under pressure A full UK driving licence Automotive industry knowledge, including Gemini Evolution, is advantageous Workshop or automotive workshop experience is preferred If you are a motivated automotive professional eager to advance your career as a Service Manager, we invite you to apply for this exciting opportunity. Our dedicated team of automotive recruitment specialists are committed to connecting skilled individuals with their ideal roles within the motor trade. To explore this vacancy further or to discover more motor trade jobs in your area, please contact us today. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Rickmansworth and Hertfordshire, today to discover more about this fantastic Service manager opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
May 01, 2026
Full time
Are you a highly experienced automotive Service Manager seeking a new career challenge within a prestigious supercar specialist? Our client, a reputable independent business in Rickmansworth, Hertfordshire, is actively looking to recruit a Service Manager to join their team. This is an exceptional opportunity for a driven professional to take ownership of a busy service department, delivering exemplary customer service whilst managing workshop operations within a high-end automotive environment. Benefits: Up to 40,000 basic salary plus performance-related bonus Monday to Friday, 40-hour working week with Saturday morning rota Opportunity to specialise within the supercar market 22 days holiday plus bank holidays Allocated parking facilities Joining a supercar specialist with an outstanding reputation Supportive management team and career development prospects Duties of the Service Manager entail: Greeting customers in a professional and welcoming manner Booking vehicle service appointments and advising customers on repairs and repair durations Obtaining authorisation for additional work and upselling where appropriate Managing workshop schedules to ensure deadlines and targets are met Handling invoicing and finance administration for ongoing work Responding to customer inquiries and ensuring complete customer satisfaction Overseeing daily workshop operations and service department activities Coordinating vehicle logistics, including delivery and collection locally and nationwide Participating in concours events, race preparations, and special vehicle activities Ensuring adherence to company policies, targets, and safety standards The ideal individual for the Service Manager position will possess: Proven experience in a Service Management or senior Service Advisor role within the automotive sector Strong leadership, team management, and organisational skills Excellent communication and customer liaison abilities Well-presented, proactive, and adaptable attitude Fully IT literate, with proficiency in Word and Excel Ability to prioritise effectively under pressure A full UK driving licence Automotive industry knowledge, including Gemini Evolution, is advantageous Workshop or automotive workshop experience is preferred If you are a motivated automotive professional eager to advance your career as a Service Manager, we invite you to apply for this exciting opportunity. Our dedicated team of automotive recruitment specialists are committed to connecting skilled individuals with their ideal roles within the motor trade. To explore this vacancy further or to discover more motor trade jobs in your area, please contact us today. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Rickmansworth and Hertfordshire, today to discover more about this fantastic Service manager opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Receptionist and Facilities Coordinator Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. About the Role We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude. Key Responsibilities Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area. Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met. Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces. Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations. Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events. Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required. What We Are Looking For Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential. Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important. Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems. IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems. Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture. Attributes & Competencies Excellent verbal and written communication skills. Good numerical confidence for basic record keeping and ordering tasks. Ability to prioritise workload and remain calm under pressure. Flexible approach to hours when occasional early starts or late finishes are needed for events. Commitment to delivering a high standard of client service and maintaining confidentiality. Microsoft Office 365 suite essential.
May 01, 2026
Full time
Receptionist and Facilities Coordinator Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. About the Role We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude. Key Responsibilities Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area. Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met. Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces. Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations. Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events. Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required. What We Are Looking For Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential. Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important. Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems. IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems. Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture. Attributes & Competencies Excellent verbal and written communication skills. Good numerical confidence for basic record keeping and ordering tasks. Ability to prioritise workload and remain calm under pressure. Flexible approach to hours when occasional early starts or late finishes are needed for events. Commitment to delivering a high standard of client service and maintaining confidentiality. Microsoft Office 365 suite essential.
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role We are growing our electrical division to meet the ever-increasing needs of our expanding business. To help us achieve this we are looking for a Mobile Electrician to work within our team in the Bristol area. Within this role you will be responsible for installing, maintaining, servicing and repairing electrical and mechanical equipment between branches and customer sites across the south region in a safe, professional and efficient manner. The ideal candidate will have practical electrical engineering skills and experience. Working hours are Monday to Friday 40 hours per week as well as being part of an on-call rota, but this can be variable dependant on the needs of the business. It is essential that applicants hold an ECS Gold Card or have the relevant qualifications or experience in Electrical Installations to obtain an ECS Gold card. Tasks and responsibilities for this role include : You will carry out electrical installation work efficiently in accordance with the current I.E.E.Regulations for Electrical Installations and the Construction Industry Safety Regulations. Be able to maintain, install, service and repair electrical/mechanical pump sets within the hire fleet and any customer units as required to the required legislative standards. You will be required to produce reports and estimates to repair set units and advise on safety issues as necessary. Keep a good standard of housekeeping ensuring work areas and vehicles are kept in good order and clean. Ensure all necessary Risk Assessment/Method Statements are adhered to. To communicate regularly and effectively with your manager and all internal and external customers and stakeholders regarding business and customer expectations on timelines, quality and overall service levels Be self-driven, with the ability to work independently to manage own workloads and call outs. Ability to attend call outs for the branch as part of a call out rota which is 1 in 6 weeks. Qualifications: Essential to be a JIB Qualified Electrician and to be able to meet the requirements to obtain an ECS Gold card - 18th edition. Full UK Driving Licence (as company van is provided) What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Company van (for work use) Enhanced overtime pay (for additional hours and call outs) Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships) Pension scheme with contribution based on total earnings not just salary 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Employee assistance programme (EAP) & access to Mental Health first aiders Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
May 01, 2026
Full time
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role We are growing our electrical division to meet the ever-increasing needs of our expanding business. To help us achieve this we are looking for a Mobile Electrician to work within our team in the Bristol area. Within this role you will be responsible for installing, maintaining, servicing and repairing electrical and mechanical equipment between branches and customer sites across the south region in a safe, professional and efficient manner. The ideal candidate will have practical electrical engineering skills and experience. Working hours are Monday to Friday 40 hours per week as well as being part of an on-call rota, but this can be variable dependant on the needs of the business. It is essential that applicants hold an ECS Gold Card or have the relevant qualifications or experience in Electrical Installations to obtain an ECS Gold card. Tasks and responsibilities for this role include : You will carry out electrical installation work efficiently in accordance with the current I.E.E.Regulations for Electrical Installations and the Construction Industry Safety Regulations. Be able to maintain, install, service and repair electrical/mechanical pump sets within the hire fleet and any customer units as required to the required legislative standards. You will be required to produce reports and estimates to repair set units and advise on safety issues as necessary. Keep a good standard of housekeeping ensuring work areas and vehicles are kept in good order and clean. Ensure all necessary Risk Assessment/Method Statements are adhered to. To communicate regularly and effectively with your manager and all internal and external customers and stakeholders regarding business and customer expectations on timelines, quality and overall service levels Be self-driven, with the ability to work independently to manage own workloads and call outs. Ability to attend call outs for the branch as part of a call out rota which is 1 in 6 weeks. Qualifications: Essential to be a JIB Qualified Electrician and to be able to meet the requirements to obtain an ECS Gold card - 18th edition. Full UK Driving Licence (as company van is provided) What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Company van (for work use) Enhanced overtime pay (for additional hours and call outs) Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships) Pension scheme with contribution based on total earnings not just salary 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Employee assistance programme (EAP) & access to Mental Health first aiders Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don t get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That s why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you re looking for a workplace as forward-thinking as the designs we create where no two days are the same and problem-solving is part of the everyday then you belong at Adara. You ll be a perfect match if you: Thrive in a fast-paced, dynamic environment Are a proactive multitasker who loves making things happen Want to be part of a collaborative, supportive team where your ideas truly matter You get things done - independently The Role at a Glance: Client Projects Coordinator North London Mill Hill Office Based Minimum 2 Day Per Week / Hybrid Working £30,000 - £35,000 Full Time - Permanent Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm Culture: Trust, Respect, Shared Success, laugh a lot, Work a lot Company: A forward-thinking architecture and planning firm Your Background / Skills: Administration, Coordination, Client Support, Customer Service, Stakeholder Management Skills: Friendly. Great Time management. Organised. Customer focussed. Excellent English oral and written communication. About us: The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work - we work on some really fun projects. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don t just design homes we redefine them. With a perfect blend of planning expertise and creative vision, we push the boundaries of modern architecture to create spaces that are as functional as they are stunning. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas. At Adara, we are more than just architects and planners; we are a team driven by passion, collaboration, and excellence. We cultivate a culture of trust, respect, and shared success, where every team member plays a vital role in shaping the future of our practice. We prioritise quality over quantity, carefully selecting projects that inspire us challenging yet rewarding designs that push boundaries and spark creativity. If you're looking to be part of a forward-thinking, supportive, and talented team, then look no further! The Opportunity: We are looking for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is central to keeping our projects moving ensuring smooth communication between clients, architects, planners, and external stakeholders, while managing the day-to-day administration that underpins our success. As the key point of contact for clients, you ll keep them updated on progress, handle queries with professionalism, and provide clear, timely updates. You ll also manage the administrative side of projects from preparing and sending fee proposals, supporting planners with applications, and processing invoices, to maintaining accurate records and keeping deadlines on track using our CRM systems. Once fully trained, you ll enjoy the flexibility of hybrid working (minimum one day per week in the office) while remaining an integral part of our collaborative team. You ll also play an active role in building client relationships handling new enquiries, setting up proposals, dispatching documents, and ensuring smooth onboarding. With over 100 live projects on the go, no two days are ever the same and there s always something exciting to coordinate. Other tasks include: • Generating and issuing invoices; tracking payments • Managing banking and financial transactions • Submitting online applications • Client communication and updates • Vendor coordination and client support • Invoice tracking and follow-ups • Internal project coordination • Scheduling and call coordination • Documenting processes and workflows • Maintaining centralised knowledge sharing & CRM About you: • 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications • Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally • Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination • Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence • Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users • Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment • Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently • No prior experience in planning or architecture is required, but a background or interest in the field is a plus Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic. Your Experience / Background / Previous Roles May Include: Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don t get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That s why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you re looking for a workplace as forward-thinking as the designs we create where no two days are the same and problem-solving is part of the everyday then you belong at Adara. You ll be a perfect match if you: Thrive in a fast-paced, dynamic environment Are a proactive multitasker who loves making things happen Want to be part of a collaborative, supportive team where your ideas truly matter You get things done - independently The Role at a Glance: Client Projects Coordinator North London Mill Hill Office Based Minimum 2 Day Per Week / Hybrid Working £30,000 - £35,000 Full Time - Permanent Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm Culture: Trust, Respect, Shared Success, laugh a lot, Work a lot Company: A forward-thinking architecture and planning firm Your Background / Skills: Administration, Coordination, Client Support, Customer Service, Stakeholder Management Skills: Friendly. Great Time management. Organised. Customer focussed. Excellent English oral and written communication. About us: The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work - we work on some really fun projects. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don t just design homes we redefine them. With a perfect blend of planning expertise and creative vision, we push the boundaries of modern architecture to create spaces that are as functional as they are stunning. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas. At Adara, we are more than just architects and planners; we are a team driven by passion, collaboration, and excellence. We cultivate a culture of trust, respect, and shared success, where every team member plays a vital role in shaping the future of our practice. We prioritise quality over quantity, carefully selecting projects that inspire us challenging yet rewarding designs that push boundaries and spark creativity. If you're looking to be part of a forward-thinking, supportive, and talented team, then look no further! The Opportunity: We are looking for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is central to keeping our projects moving ensuring smooth communication between clients, architects, planners, and external stakeholders, while managing the day-to-day administration that underpins our success. As the key point of contact for clients, you ll keep them updated on progress, handle queries with professionalism, and provide clear, timely updates. You ll also manage the administrative side of projects from preparing and sending fee proposals, supporting planners with applications, and processing invoices, to maintaining accurate records and keeping deadlines on track using our CRM systems. Once fully trained, you ll enjoy the flexibility of hybrid working (minimum one day per week in the office) while remaining an integral part of our collaborative team. You ll also play an active role in building client relationships handling new enquiries, setting up proposals, dispatching documents, and ensuring smooth onboarding. With over 100 live projects on the go, no two days are ever the same and there s always something exciting to coordinate. Other tasks include: • Generating and issuing invoices; tracking payments • Managing banking and financial transactions • Submitting online applications • Client communication and updates • Vendor coordination and client support • Invoice tracking and follow-ups • Internal project coordination • Scheduling and call coordination • Documenting processes and workflows • Maintaining centralised knowledge sharing & CRM About you: • 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications • Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally • Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination • Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence • Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users • Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment • Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently • No prior experience in planning or architecture is required, but a background or interest in the field is a plus Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic. Your Experience / Background / Previous Roles May Include: Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Job Title: Project Manager, Fixed Term Contract Location: Bristol, England, United Kingdom Role Type: Fixed Term - Full Time Package: Competitive Salary + Benefits Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Project Manager at our MOD Boscombe Down or Bristol site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role As a Senior Project Manager in our UK Defence business you will be involved in a wide variety of exciting projects and programmes, from innovative research, through to modifications or complex flight trials across all domains. As a member of our project management community, you can expect to be leading teams to deliver projects in the UK, as well as supporting international opportunities as we continue to grow. Day to day, you will bring effective management and delivery of the projects to agreed baselines, developing and growing customer relationships, securing associated follow on sales, supporting major bids and successfully contributing to the overall strategy and business targets. This role will see you working in our Helicopter & Air Support Delivery Team (HelAS IDT). You will be responsible for overall project performance throughout the lifecycle, including baseline management and delivering within budget ensuring the relevant governance and assurance is undertaken to deliver successfully to our customers. Also accountable for Health & Safety of the project. Lead and motivate cross functional project teams to deliver the contractual outputs and/or outcomes delivering on time, within scope and budget, also adhering to all security requirements. Ensuring that the project team selected has the required Suitable Qualified Experienced Personnel to undertake project delivery. Your responsibilities will include: Delivery of high value (£5m per annum) or complex projects Development and maintenance of positive engagement with project customers, partners and suppliers Successful delivery of the Project outcomes Maintenance of forecasts, both financial and resource demand signals Application of governance requirements (including lifecycle, project and independent reviews as appropriate) for foundation sales and delivery work Reporting progress on all accountabilities to the Business Essential experience of the Project Manager: Ability to manage multiple stakeholders simultaneously with sound communication skills A track record in delivering complex technical projects Experience delivering projects to up to 3 different customers Previous experience delivering into Defence, Aerospace or Engineering an advantage Essential qualifications for the Project Manager: Demonstrable capability to APM PMQ or equivalent We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our MOD Boscombe Down or Bristol site. Hybrid working patterns available. MOD Boscombe Down is a unique operational site featuring the longest military runway in the UK. Primarily focusing on providing testing, evaluation and support services for aviation and aerospace systems. Renowned for its extensive flight testing capabilities the site plays a vital role in the UK's aviation defence contributing to the development, testing and airworthiness of military aircraft enhancing operational readiness and effectiveness. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
May 01, 2026
Full time
Job Title: Project Manager, Fixed Term Contract Location: Bristol, England, United Kingdom Role Type: Fixed Term - Full Time Package: Competitive Salary + Benefits Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Project Manager at our MOD Boscombe Down or Bristol site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role As a Senior Project Manager in our UK Defence business you will be involved in a wide variety of exciting projects and programmes, from innovative research, through to modifications or complex flight trials across all domains. As a member of our project management community, you can expect to be leading teams to deliver projects in the UK, as well as supporting international opportunities as we continue to grow. Day to day, you will bring effective management and delivery of the projects to agreed baselines, developing and growing customer relationships, securing associated follow on sales, supporting major bids and successfully contributing to the overall strategy and business targets. This role will see you working in our Helicopter & Air Support Delivery Team (HelAS IDT). You will be responsible for overall project performance throughout the lifecycle, including baseline management and delivering within budget ensuring the relevant governance and assurance is undertaken to deliver successfully to our customers. Also accountable for Health & Safety of the project. Lead and motivate cross functional project teams to deliver the contractual outputs and/or outcomes delivering on time, within scope and budget, also adhering to all security requirements. Ensuring that the project team selected has the required Suitable Qualified Experienced Personnel to undertake project delivery. Your responsibilities will include: Delivery of high value (£5m per annum) or complex projects Development and maintenance of positive engagement with project customers, partners and suppliers Successful delivery of the Project outcomes Maintenance of forecasts, both financial and resource demand signals Application of governance requirements (including lifecycle, project and independent reviews as appropriate) for foundation sales and delivery work Reporting progress on all accountabilities to the Business Essential experience of the Project Manager: Ability to manage multiple stakeholders simultaneously with sound communication skills A track record in delivering complex technical projects Experience delivering projects to up to 3 different customers Previous experience delivering into Defence, Aerospace or Engineering an advantage Essential qualifications for the Project Manager: Demonstrable capability to APM PMQ or equivalent We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our MOD Boscombe Down or Bristol site. Hybrid working patterns available. MOD Boscombe Down is a unique operational site featuring the longest military runway in the UK. Primarily focusing on providing testing, evaluation and support services for aviation and aerospace systems. Renowned for its extensive flight testing capabilities the site plays a vital role in the UK's aviation defence contributing to the development, testing and airworthiness of military aircraft enhancing operational readiness and effectiveness. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 01, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
May 01, 2026
Full time
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
Position: Retail Security Officer Location:Newbury Pay Rate: £15.90 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T239) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
May 01, 2026
Full time
Position: Retail Security Officer Location:Newbury Pay Rate: £15.90 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T239) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 01, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 01, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Showroom Manager (Full-Time) & Showroom Assistant (Part-Time) Location: Hillers Garden Centre, Fairford Road, Lechlade, GL7 3DP Working Patterns We are hiring for two positions to cover our 7-day showroom operation: Full-Time Showroom Manager Wednesday Saturday: 9:00 AM 5:30 PM Sunday: 10:30 AM 4:30 PM Part-Time Showroom Assistant Monday: 9:00 AM 5:30 PM Tuesday: 9:00 AM 5:30 PM About Us TWC Home Improvements is a growing home improvement company specialising in high-quality windows, doors, and living spaces. We pride ourselves on delivering excellent customer service and helping homeowners transform their properties with stylish, energy-efficient solutions. The Roles We are looking for friendly, approachable, and well-presented individuals to run and support our showroom at Hillers Garden Centre. You will be the first point of contact for visitors creating a welcoming, relaxed environment while identifying opportunities to engage customers and generate leads for our sales team. This is about people skills and timing, not pushy selling. Key Responsibilities Managing and supporting the day-to-day running of the showroom Welcoming and engaging customers Providing guidance on products Booking qualified appointments for the sales team Maintaining a clean, professional showroom Working towards lead-generation targets About You Friendly, confident, and approachable Smart and professional in presentation Good at reading customers and knowing when to engage Motivated by targets and results Customer-facing experience is helpful but not essential Willing to learn and build product knowledge What We Offer Competitive salary (pro rata for part-time) Bonus scheme based on performance Full training provided A supportive and growing company Consistent, structured working days Opportunity to grow within the business Apply Now If you enjoy working with people and want to be part of a growing business, we d love to hear from you. Please send your CV along with a short introduction and confirm whether you are applying for: Full-Time (Wed Sun) Part-Time (Mon Tues) Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 01, 2026
Full time
Showroom Manager (Full-Time) & Showroom Assistant (Part-Time) Location: Hillers Garden Centre, Fairford Road, Lechlade, GL7 3DP Working Patterns We are hiring for two positions to cover our 7-day showroom operation: Full-Time Showroom Manager Wednesday Saturday: 9:00 AM 5:30 PM Sunday: 10:30 AM 4:30 PM Part-Time Showroom Assistant Monday: 9:00 AM 5:30 PM Tuesday: 9:00 AM 5:30 PM About Us TWC Home Improvements is a growing home improvement company specialising in high-quality windows, doors, and living spaces. We pride ourselves on delivering excellent customer service and helping homeowners transform their properties with stylish, energy-efficient solutions. The Roles We are looking for friendly, approachable, and well-presented individuals to run and support our showroom at Hillers Garden Centre. You will be the first point of contact for visitors creating a welcoming, relaxed environment while identifying opportunities to engage customers and generate leads for our sales team. This is about people skills and timing, not pushy selling. Key Responsibilities Managing and supporting the day-to-day running of the showroom Welcoming and engaging customers Providing guidance on products Booking qualified appointments for the sales team Maintaining a clean, professional showroom Working towards lead-generation targets About You Friendly, confident, and approachable Smart and professional in presentation Good at reading customers and knowing when to engage Motivated by targets and results Customer-facing experience is helpful but not essential Willing to learn and build product knowledge What We Offer Competitive salary (pro rata for part-time) Bonus scheme based on performance Full training provided A supportive and growing company Consistent, structured working days Opportunity to grow within the business Apply Now If you enjoy working with people and want to be part of a growing business, we d love to hear from you. Please send your CV along with a short introduction and confirm whether you are applying for: Full-Time (Wed Sun) Part-Time (Mon Tues) Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
We are currently recruiting for F emale Aviation Security Officers to work at Farnborough Airport and surrounding areas. Full time permanent position - working 4 days on, 4 days off, 4 nights on. The rate of pay is: £14.10 per hour CTC and DBS checks required for all potential candidates. Your Time at Work Working in Farnborough Airport as part of a team to deliver great customer service and aviation security to all our customers. You will be part of a dynamic team responsible for aircraft protection, Aircraft Searches, baggage Search, passengers Search where required. - Provide great customer service to passengers and customers - Report all security incidents and concerns to the security supervisor - Work positively and effectively with all team members and other airport and airline colleagues - Comply with training, security regulations and G4S is company policies and procedures - Work safely at all times and in line with G4S is safety standards, policies and procedures - Always act professionally, dress smartly and be an excellent timekeeper - Complete any reasonable tasks that are required by the company / Line manager. - You will be an energetic and professional team player who can work to demanding timescales to ensure that flights depart on time. You will be provided with the necessary training and uniform so that you can confidently carry out the role in line with security regulations and G4S is company policies and procedures. Our Perfect Worker To be considered for employment with G4S in this role you must be able to meet the following minimum requirements: - Unrestricted right to work full time in the UK for a minimum period of 12 months. - Must be a UK resident for the last 3 years. - Be fluent in spoken and written English. - Good customer service/communicating skills. - Must be able to pass the CRC check. - Must be able to pass all required training. - Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period. - Physical requirements include being able to be on their feet for extended periods of time, plus being able to work in outdoor weather environments. Key Information and Benefits - Workplace pension scheme - Life assurance benefit - Contributory Healthcare Scheme - Eye care vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided - Overtime paid at normal rate Job Ref: 1G4S G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 01, 2026
Full time
We are currently recruiting for F emale Aviation Security Officers to work at Farnborough Airport and surrounding areas. Full time permanent position - working 4 days on, 4 days off, 4 nights on. The rate of pay is: £14.10 per hour CTC and DBS checks required for all potential candidates. Your Time at Work Working in Farnborough Airport as part of a team to deliver great customer service and aviation security to all our customers. You will be part of a dynamic team responsible for aircraft protection, Aircraft Searches, baggage Search, passengers Search where required. - Provide great customer service to passengers and customers - Report all security incidents and concerns to the security supervisor - Work positively and effectively with all team members and other airport and airline colleagues - Comply with training, security regulations and G4S is company policies and procedures - Work safely at all times and in line with G4S is safety standards, policies and procedures - Always act professionally, dress smartly and be an excellent timekeeper - Complete any reasonable tasks that are required by the company / Line manager. - You will be an energetic and professional team player who can work to demanding timescales to ensure that flights depart on time. You will be provided with the necessary training and uniform so that you can confidently carry out the role in line with security regulations and G4S is company policies and procedures. Our Perfect Worker To be considered for employment with G4S in this role you must be able to meet the following minimum requirements: - Unrestricted right to work full time in the UK for a minimum period of 12 months. - Must be a UK resident for the last 3 years. - Be fluent in spoken and written English. - Good customer service/communicating skills. - Must be able to pass the CRC check. - Must be able to pass all required training. - Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period. - Physical requirements include being able to be on their feet for extended periods of time, plus being able to work in outdoor weather environments. Key Information and Benefits - Workplace pension scheme - Life assurance benefit - Contributory Healthcare Scheme - Eye care vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided - Overtime paid at normal rate Job Ref: 1G4S G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Pest Control Technician Cricklewood / West & North London 30,000 + 35,000 + Holiday + Pension + Training to Level 3 + Lab Training + Commercial Sites + Progression + Career Development Are you ready to take your pest control career to the next level? Do you want to work in commercial spaces, complete lab training, and progress to Level 3 qualifications-all while covering a small, manageable patch of clients? This is a well-established pest control business with a strong reputation for delivering high-quality service to food manufacturing and commercial clients. They invest in their people, offering hands-on support, lab training, and opportunities to progress to Level 3 qualifications. The company focuses on technical excellence, safety, and delivering work to the highest standards. You'll manage a small, defined patch across West and North London, delivering integrated pest management (IPM) solutions to commercial clients. All equipment and technical support are provided, along with in-house and external training. You'll have a strong support network of technical officers, biologists, and managers to help you succeed. The ideal candidate has at least 1 year of pest control experience, holds RSPH Level 2 / BPCA Level 2, and a full UK driving licence. You'll be hands-on, professional, and motivated to solve problems while maintaining excellent communication and attention to detail. The Role: Service customers across West & North London, providing IPM solutions Work with all equipment and technical support provided Deliver work to the highest standards in challenging environments Benefit from ongoing in-house and external training Enjoy career growth opportunities The Person: At least 1 year of pest control experience RSPH Level 2 / BPCA Level 2 qualified Excellent problem-solving and communication skills Fully motivated, professional, and hands-on Full UK driving licence Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Maleek Randley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 01, 2026
Full time
Pest Control Technician Cricklewood / West & North London 30,000 + 35,000 + Holiday + Pension + Training to Level 3 + Lab Training + Commercial Sites + Progression + Career Development Are you ready to take your pest control career to the next level? Do you want to work in commercial spaces, complete lab training, and progress to Level 3 qualifications-all while covering a small, manageable patch of clients? This is a well-established pest control business with a strong reputation for delivering high-quality service to food manufacturing and commercial clients. They invest in their people, offering hands-on support, lab training, and opportunities to progress to Level 3 qualifications. The company focuses on technical excellence, safety, and delivering work to the highest standards. You'll manage a small, defined patch across West and North London, delivering integrated pest management (IPM) solutions to commercial clients. All equipment and technical support are provided, along with in-house and external training. You'll have a strong support network of technical officers, biologists, and managers to help you succeed. The ideal candidate has at least 1 year of pest control experience, holds RSPH Level 2 / BPCA Level 2, and a full UK driving licence. You'll be hands-on, professional, and motivated to solve problems while maintaining excellent communication and attention to detail. The Role: Service customers across West & North London, providing IPM solutions Work with all equipment and technical support provided Deliver work to the highest standards in challenging environments Benefit from ongoing in-house and external training Enjoy career growth opportunities The Person: At least 1 year of pest control experience RSPH Level 2 / BPCA Level 2 qualified Excellent problem-solving and communication skills Fully motivated, professional, and hands-on Full UK driving licence Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Maleek Randley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 01, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
