The Firm Our client, a forward-thinking international law firm with a culture built around partnership, trust, and long-term relationships, is seeking both a Junior Legal Secretary and an experienced Legal Secretary to join their expanding Real Estate Group. The Opportunity This is an excellent opportunity to join a busy and highly regarded Real Estate team supporting both Development and Commercial property work. You will work closely with Partners and fee earners, providing a full range of administrative and legal support to ensure the smooth running of matters. Duties to include: Scanning, printing, filing (paper and electronic) and document profiling File opening, closing, archiving and maintaining accurate client records AML checks, conflict checks and client care letters Handling incoming emails and calls, responding to queries and taking messages where appropriate Drafting, amending, engrossments and preparing DocuSign envelopes Supporting pre-completion and pre-exchange processes including searches via InfoTrack, official copy requests and planning portal downloads Managing data sites, downloading and organising third-party documentation Drafting payment requests and supporting financial processes including verification checks Assisting with post-completion formalities including submissions to HMRC, Companies House and Land Registry Supporting billing processes and general matter management Inbox monitoring, diary coordination, meeting preparation, room bookings and catering arrangements This Legal Secretary position is a full-time, permanent role, working Monday to Friday, 9:00am - 5:00pm Requirements 1-2 years' administrative experience within a law firm (preferred) Exposure to a Real Estate team is an advantage Vacancy Highlights Hybrid working pattern (minimum 3 days in office, subject to team needs) Comprehensive benefits package including dental insurance, season ticket loan, and the option to purchase additional annual leave To be considered for this Legal Secretary opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 28, 2026
Full time
The Firm Our client, a forward-thinking international law firm with a culture built around partnership, trust, and long-term relationships, is seeking both a Junior Legal Secretary and an experienced Legal Secretary to join their expanding Real Estate Group. The Opportunity This is an excellent opportunity to join a busy and highly regarded Real Estate team supporting both Development and Commercial property work. You will work closely with Partners and fee earners, providing a full range of administrative and legal support to ensure the smooth running of matters. Duties to include: Scanning, printing, filing (paper and electronic) and document profiling File opening, closing, archiving and maintaining accurate client records AML checks, conflict checks and client care letters Handling incoming emails and calls, responding to queries and taking messages where appropriate Drafting, amending, engrossments and preparing DocuSign envelopes Supporting pre-completion and pre-exchange processes including searches via InfoTrack, official copy requests and planning portal downloads Managing data sites, downloading and organising third-party documentation Drafting payment requests and supporting financial processes including verification checks Assisting with post-completion formalities including submissions to HMRC, Companies House and Land Registry Supporting billing processes and general matter management Inbox monitoring, diary coordination, meeting preparation, room bookings and catering arrangements This Legal Secretary position is a full-time, permanent role, working Monday to Friday, 9:00am - 5:00pm Requirements 1-2 years' administrative experience within a law firm (preferred) Exposure to a Real Estate team is an advantage Vacancy Highlights Hybrid working pattern (minimum 3 days in office, subject to team needs) Comprehensive benefits package including dental insurance, season ticket loan, and the option to purchase additional annual leave To be considered for this Legal Secretary opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions What you'll be doing:As an Assurance intern you will have the opportunity to work on various aspects of a financial statement audit to develop a working knowledge of the firm's practices in our Assurance practice.Students will learn systems, and business processes. An internship with us gives the student an opportunity to combine knowledge gained in the classroom with company training and develop on-the-job technical skills while working as part of a team carrying out tasks under close coaching and supervision.Interns work directly with our seasoned professionals on client engagements rather than being assigned "busy work." Our internship experience provides valuable insight into the public accounting industry, gives interns real world experience to apply to school knowledge, and affords the tools and resources needed to hit the ground running as a first-year associate upon college graduation. We're looking for someone who has: Have the availability to work inn-person 32 hrs/wk, Mon - Thurs, 8:30am - 5:30pm Live in commutable distance to your assigned office Ability to complete the entire Summer Internship Program starting on June 8, 2026 Basic Qualifications: Must be currently pursuing the following degrees/majors: Bachelors and/or Master's degree in accounting, or equivalent program from an accredited college or university 0-2 years recent public accounting experience Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred/Desired Qualifications: Pursuing minimum educational requirements for CPA licensure (which may differ from the educational requirements to sit for the CPA exam) in the state of your assigned office location Pursuing 150 academic credits or master's degree in accounting, or equivalent program from an accredited college or university Final Graduation Date of Dec 2026 - Sept 2027 Strong academic track record (Minimum GPA: 3.0) Strong MS Excel and MS Word Strong time management and organizational skills Strong work ethic with the ability to work independently and with a team Great communication, leadership, and analytical skills About our Assurance TeamIn the EisnerAmper Assurance Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements.To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners.Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client's first financial report to their close of business. About EisnerAmper:EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,500 employees and more than 450 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow.Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. Should you need any accommodations to complete this application please email: Preferred Location:Birmingham
Apr 28, 2026
Full time
Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions What you'll be doing:As an Assurance intern you will have the opportunity to work on various aspects of a financial statement audit to develop a working knowledge of the firm's practices in our Assurance practice.Students will learn systems, and business processes. An internship with us gives the student an opportunity to combine knowledge gained in the classroom with company training and develop on-the-job technical skills while working as part of a team carrying out tasks under close coaching and supervision.Interns work directly with our seasoned professionals on client engagements rather than being assigned "busy work." Our internship experience provides valuable insight into the public accounting industry, gives interns real world experience to apply to school knowledge, and affords the tools and resources needed to hit the ground running as a first-year associate upon college graduation. We're looking for someone who has: Have the availability to work inn-person 32 hrs/wk, Mon - Thurs, 8:30am - 5:30pm Live in commutable distance to your assigned office Ability to complete the entire Summer Internship Program starting on June 8, 2026 Basic Qualifications: Must be currently pursuing the following degrees/majors: Bachelors and/or Master's degree in accounting, or equivalent program from an accredited college or university 0-2 years recent public accounting experience Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred/Desired Qualifications: Pursuing minimum educational requirements for CPA licensure (which may differ from the educational requirements to sit for the CPA exam) in the state of your assigned office location Pursuing 150 academic credits or master's degree in accounting, or equivalent program from an accredited college or university Final Graduation Date of Dec 2026 - Sept 2027 Strong academic track record (Minimum GPA: 3.0) Strong MS Excel and MS Word Strong time management and organizational skills Strong work ethic with the ability to work independently and with a team Great communication, leadership, and analytical skills About our Assurance TeamIn the EisnerAmper Assurance Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements.To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners.Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client's first financial report to their close of business. About EisnerAmper:EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,500 employees and more than 450 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow.Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. Should you need any accommodations to complete this application please email: Preferred Location:Birmingham
Industrial Disease Solicitor - Leeds A leading international law firm is seeking to make a key senior-level appointment within its growing Disease team. This hire is a strategic addition, reflecting sustained growth and the increasing complexity of the team's workload. This opportunity is specifically suited to an Experienced Lawyer ready to operate at a senior level-either as an established Senior Associate or stepping into a Legal Director position-with genuine scope to influence the direction and continued expansion of the practice. The Opportunity You will take on a senior, high-impact role , managing a complex caseload of defendant disease litigation while also contributing to leadership within the team. This includes mentoring Junior Lawyers, deepening client relationships and supporting business development initiatives. The role offers exposure to high-profile and technically demanding work, alongside the opportunity to help shape strategy within a collaborative and forward-thinking environment. Key Responsibilities Leading on a diverse caseload of defendant disease claims across fast-track, multi-track and DCP matters Handling complex and high-value claims, including: Asbestos-related disease Noise-Induced Hearing Loss (NIHL) Hand-Arm Vibration Syndrome (HAVS) Employers' Liability and Public Liability (EL/PL) claims Acting as a senior point of contact for clients, providing strategic and commercially focused advice Supervising, mentoring and supporting the development of junior team members Contributing to business development and strengthening existing client relationships Playing an active role in the ongoing growth and success of the practice Clients You will advise a well-established and sophisticated client base, including: Insurers Corporates Third-party administrators (TPAs) Brokers About the Team The firm's national personal injury practice is widely recognised for its strength in defendant insurance litigation, handling complex and high-profile matters across multiple UK offices. The Disease team is known for its technical excellence, collaborative culture and modern approach-leveraging innovative processes and technology to deliver efficient, high-quality outcomes. Cross-border work is regularly undertaken with support from an international network. Your Profile Qualified Solicitor (England & Wales) or equivalent with circa 5+ years' relevant experience (guideline only) Strong background in defendant disease litigation, including multi-track experience Demonstrable experience operating at a senior level , with the ability to manage complex matters independently Experience supervising or mentoring Junior Lawyers Strong client relationship and stakeholder management skills Commercially astute, proactive and strategically minded Why Apply? This is a genuinely senior hire , offering the opportunity to step into a visible and influential position within a growing and ambitious team. You will benefit from: High-quality, complex and high-value work A clear platform for progression at senior level A collaborative and supportive culture Opportunities to shape team growth and client strategy Access to innovative tools, technology and international resources Ongoing leadership and professional development opportunities If you are seeking a senior role where you can make a tangible impact while continuing to develop your career within a leading litigation practice, we would welcome a confidential discussion. For a confidential discussion, contact Rachael Atherton at G2 Legal Recruitment or apply directly via the link.
Apr 28, 2026
Full time
Industrial Disease Solicitor - Leeds A leading international law firm is seeking to make a key senior-level appointment within its growing Disease team. This hire is a strategic addition, reflecting sustained growth and the increasing complexity of the team's workload. This opportunity is specifically suited to an Experienced Lawyer ready to operate at a senior level-either as an established Senior Associate or stepping into a Legal Director position-with genuine scope to influence the direction and continued expansion of the practice. The Opportunity You will take on a senior, high-impact role , managing a complex caseload of defendant disease litigation while also contributing to leadership within the team. This includes mentoring Junior Lawyers, deepening client relationships and supporting business development initiatives. The role offers exposure to high-profile and technically demanding work, alongside the opportunity to help shape strategy within a collaborative and forward-thinking environment. Key Responsibilities Leading on a diverse caseload of defendant disease claims across fast-track, multi-track and DCP matters Handling complex and high-value claims, including: Asbestos-related disease Noise-Induced Hearing Loss (NIHL) Hand-Arm Vibration Syndrome (HAVS) Employers' Liability and Public Liability (EL/PL) claims Acting as a senior point of contact for clients, providing strategic and commercially focused advice Supervising, mentoring and supporting the development of junior team members Contributing to business development and strengthening existing client relationships Playing an active role in the ongoing growth and success of the practice Clients You will advise a well-established and sophisticated client base, including: Insurers Corporates Third-party administrators (TPAs) Brokers About the Team The firm's national personal injury practice is widely recognised for its strength in defendant insurance litigation, handling complex and high-profile matters across multiple UK offices. The Disease team is known for its technical excellence, collaborative culture and modern approach-leveraging innovative processes and technology to deliver efficient, high-quality outcomes. Cross-border work is regularly undertaken with support from an international network. Your Profile Qualified Solicitor (England & Wales) or equivalent with circa 5+ years' relevant experience (guideline only) Strong background in defendant disease litigation, including multi-track experience Demonstrable experience operating at a senior level , with the ability to manage complex matters independently Experience supervising or mentoring Junior Lawyers Strong client relationship and stakeholder management skills Commercially astute, proactive and strategically minded Why Apply? This is a genuinely senior hire , offering the opportunity to step into a visible and influential position within a growing and ambitious team. You will benefit from: High-quality, complex and high-value work A clear platform for progression at senior level A collaborative and supportive culture Opportunities to shape team growth and client strategy Access to innovative tools, technology and international resources Ongoing leadership and professional development opportunities If you are seeking a senior role where you can make a tangible impact while continuing to develop your career within a leading litigation practice, we would welcome a confidential discussion. For a confidential discussion, contact Rachael Atherton at G2 Legal Recruitment or apply directly via the link.
Overview Head of Third Party Damage (Claims ERS) Grade: 2 Reporting to: Head of Claims, ERS Location: London About us ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK's largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. The role The Head of Third Party Claims is responsible for leading, developing, and managing the end-to-end third- party claims journey. This includes strategic oversight of operational performance, technical excellence, and service delivery across all third-party claims functions, from Agriculture to Prestige vehicles. Key responsibilities Ensuring fair customer outcomes and compliance with internal policies, legal standards, and regulatory requirements. Driving cost control throughout the claims lifecycle across all elements of Third Party claims spend. Identifying and developing commercial opportunities through market, legal, and technical insight. Owning and influencing key elements of the third-party claims supply chain costs. Driving claims digitalisation and automation initiatives. This role sits within a market-leading central technical function focused on customer outcomes, indemnity control and case reserving adequacy. It requires the ability to develop and implement strategy based on detailed financial analysis, with a focus on performance improvement and proactive management of risks, threats, and opportunities related to claims leakage. Key responsibilities Develop and deliver the strategic vision for third party motor claims to align with the overall claims strategy. Drive innovation using data analytics, technology and process optimisation. Oversee and support the effective management of complex and high value claims and processes with technical, regulatory or financial implications. Build influential relationships with external partners including repair networks, solicitors, the General Terms of Agreement (GTA) committee, Credit Hire Organisation's (CHO's) and third party insurers. Monitor management information, analyse and manage performance. Additionally ensure partners represent the ERS values and that the ERS brand is protected in relation to their actions including but not limited to Consumer Duty, Operational Resilience, Lloyds Oversight principles and other legal and regulatory requirements. Manage claims budgets, expense ratios and indemnity spend to ensure financial targets are met. Initiate indemnity control and operational effectiveness initiatives with sound business cases, tracking post implementation performance. Engage, lead and coach the third-party claims management team to achieve operational excellence and seek opportunity for continuous improvement. Ensure effective management of case reserving in accordance with the company's published reserving policy. Contribute to review of reserving philosophy and technical reserve allocation, ensuring that Actuaries are provided with a good understanding of working practices and developments in the Claims function. Collaborate with internal business partners to improve insight of performance using management information and identify and deploy remedial and opportunistic actions. Use analysis to draft reports, support the preparation of executive and board packs and provide insight to financial performance of the portfolio to Underwriting, Actuarial and Finance. Provide proactive diagnosis of trends and areas for improvement with a focus on clarity, accuracy and strategic relevance. Counter the impact of fraud on claims by developing and adopting appropriate strategies in conjunction with the Fraud Team. Essential qualifications, skills, and experience Extensive experience in motor claims management, with a thorough understanding of claims processes and current market trends. Proven ability to deliver on key goals and drive measurable performance improvements within tight timeframes. In-depth technical expertise in motor liability, credit hire, personal injury, and relevant legal and regulatory frameworks. Experience of working with actuarial development triangles. Skilled in producing professional, well-structured, and accurate reports suitable for formal committee review, within set deadlines. Track record of delivering a strategic review of credit hire controls and initiatives to improve the customer experience and enhance controls on indemnity spend. Desirable qualifications, skills, and experience Demonstrable experience in leading claims automation initiatives or driving digital transformation within a claims environment. Desirable behavioural attributes High level of numeracy and analytical skills, with the ability to interpret data and identify underlying trends that support sound judgment within decision-making Innovative approach to problem solving Maintains a strategic perspective Strong commercial awareness with a clear understanding of portfolio performance across both Claims and Underwriting functions. Flexible leadership style, with a passion for coaching and developing team members to support personal growth. Ability to build effective internal and external relationships. Excellent communication, negotiation, and stakeholder engagement capabilities. Results-driven, with a focus on identifying opportunities for improvement and delivering enhanced outcomes. Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Apr 26, 2026
Full time
Overview Head of Third Party Damage (Claims ERS) Grade: 2 Reporting to: Head of Claims, ERS Location: London About us ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK's largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. The role The Head of Third Party Claims is responsible for leading, developing, and managing the end-to-end third- party claims journey. This includes strategic oversight of operational performance, technical excellence, and service delivery across all third-party claims functions, from Agriculture to Prestige vehicles. Key responsibilities Ensuring fair customer outcomes and compliance with internal policies, legal standards, and regulatory requirements. Driving cost control throughout the claims lifecycle across all elements of Third Party claims spend. Identifying and developing commercial opportunities through market, legal, and technical insight. Owning and influencing key elements of the third-party claims supply chain costs. Driving claims digitalisation and automation initiatives. This role sits within a market-leading central technical function focused on customer outcomes, indemnity control and case reserving adequacy. It requires the ability to develop and implement strategy based on detailed financial analysis, with a focus on performance improvement and proactive management of risks, threats, and opportunities related to claims leakage. Key responsibilities Develop and deliver the strategic vision for third party motor claims to align with the overall claims strategy. Drive innovation using data analytics, technology and process optimisation. Oversee and support the effective management of complex and high value claims and processes with technical, regulatory or financial implications. Build influential relationships with external partners including repair networks, solicitors, the General Terms of Agreement (GTA) committee, Credit Hire Organisation's (CHO's) and third party insurers. Monitor management information, analyse and manage performance. Additionally ensure partners represent the ERS values and that the ERS brand is protected in relation to their actions including but not limited to Consumer Duty, Operational Resilience, Lloyds Oversight principles and other legal and regulatory requirements. Manage claims budgets, expense ratios and indemnity spend to ensure financial targets are met. Initiate indemnity control and operational effectiveness initiatives with sound business cases, tracking post implementation performance. Engage, lead and coach the third-party claims management team to achieve operational excellence and seek opportunity for continuous improvement. Ensure effective management of case reserving in accordance with the company's published reserving policy. Contribute to review of reserving philosophy and technical reserve allocation, ensuring that Actuaries are provided with a good understanding of working practices and developments in the Claims function. Collaborate with internal business partners to improve insight of performance using management information and identify and deploy remedial and opportunistic actions. Use analysis to draft reports, support the preparation of executive and board packs and provide insight to financial performance of the portfolio to Underwriting, Actuarial and Finance. Provide proactive diagnosis of trends and areas for improvement with a focus on clarity, accuracy and strategic relevance. Counter the impact of fraud on claims by developing and adopting appropriate strategies in conjunction with the Fraud Team. Essential qualifications, skills, and experience Extensive experience in motor claims management, with a thorough understanding of claims processes and current market trends. Proven ability to deliver on key goals and drive measurable performance improvements within tight timeframes. In-depth technical expertise in motor liability, credit hire, personal injury, and relevant legal and regulatory frameworks. Experience of working with actuarial development triangles. Skilled in producing professional, well-structured, and accurate reports suitable for formal committee review, within set deadlines. Track record of delivering a strategic review of credit hire controls and initiatives to improve the customer experience and enhance controls on indemnity spend. Desirable qualifications, skills, and experience Demonstrable experience in leading claims automation initiatives or driving digital transformation within a claims environment. Desirable behavioural attributes High level of numeracy and analytical skills, with the ability to interpret data and identify underlying trends that support sound judgment within decision-making Innovative approach to problem solving Maintains a strategic perspective Strong commercial awareness with a clear understanding of portfolio performance across both Claims and Underwriting functions. Flexible leadership style, with a passion for coaching and developing team members to support personal growth. Ability to build effective internal and external relationships. Excellent communication, negotiation, and stakeholder engagement capabilities. Results-driven, with a focus on identifying opportunities for improvement and delivering enhanced outcomes. Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Senior Associate Building Surveyor - Oxford You will manage complex commissions, support and mentor junior colleagues, and contribute to the continued growth and success of our Building Surveying team. The position combines technical delivery, client management, and business development responsibilities. You will lead and deliver a wide range of building surveying and project services across the private and commercial sectors. You will be doing the following: Act as Lead Consultant on a variety of Building Surveying projects. Prepare specifications, tender documentation, and cost estimates. Manage planning and building regulation applications. Oversee design, procurement, and contract administration processes. Chair project meetings and ensure accurate documentation. Control budgets, monitor progress, and deliver projects on time and within cost. Support and develop junior team members. To succeed as a Senior Building Surveyor, you will bring: MRICS Chartered or working towards RICS accreditation. Strong technical and contract administration skills. Proven ability to manage multiple projects independently. Excellent communication, leadership, and client relationship skills. You will receive a salary £80,000 - £90,000 per year dependent on experience, together with a well-rounded benefits package including: IPhone & Laptop Agile & hybrid working policy Competitive private pension scheme (5% employer & minimum 3% employee contribution) Private Health Care Tax-free EOT bonus scheme - After 12 months continuous employment Membership to our life insurance scheme (x2 annual salary) You will be based in Oxford, with flexible working available. Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals keen to make their introductions for future months or years. Please call Jack James at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Apr 24, 2026
Full time
Senior Associate Building Surveyor - Oxford You will manage complex commissions, support and mentor junior colleagues, and contribute to the continued growth and success of our Building Surveying team. The position combines technical delivery, client management, and business development responsibilities. You will lead and deliver a wide range of building surveying and project services across the private and commercial sectors. You will be doing the following: Act as Lead Consultant on a variety of Building Surveying projects. Prepare specifications, tender documentation, and cost estimates. Manage planning and building regulation applications. Oversee design, procurement, and contract administration processes. Chair project meetings and ensure accurate documentation. Control budgets, monitor progress, and deliver projects on time and within cost. Support and develop junior team members. To succeed as a Senior Building Surveyor, you will bring: MRICS Chartered or working towards RICS accreditation. Strong technical and contract administration skills. Proven ability to manage multiple projects independently. Excellent communication, leadership, and client relationship skills. You will receive a salary £80,000 - £90,000 per year dependent on experience, together with a well-rounded benefits package including: IPhone & Laptop Agile & hybrid working policy Competitive private pension scheme (5% employer & minimum 3% employee contribution) Private Health Care Tax-free EOT bonus scheme - After 12 months continuous employment Membership to our life insurance scheme (x2 annual salary) You will be based in Oxford, with flexible working available. Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals keen to make their introductions for future months or years. Please call Jack James at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Michael Page Property and Construction
Liverpool, Merseyside
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
Apr 24, 2026
Contractor
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme
Apr 24, 2026
Full time
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme
Associate Director - Development Infrastructure About the Role: We are looking for an experienced Associate Director to lead and oversee the design and delivery of development infrastructure projects, with a primary focus on roads, drainage, and utilities for residential and mixed-use developments. This is a senior leadership position responsible for managing both internal and external teams to ensure the efficient, cost-effective, and compliant delivery of civil engineering solutions. Key Responsibilities: Lead and manage the design and delivery of civil engineering infrastructure (S38, S104, S278, S106) for housing, commercial, or mixed-use development projects. Focus on business development and fee generation including tendering, bidding and winning projects. Manage and mentor a team of civil engineers, technicians, and external consultants. Ensure all infrastructure works comply with relevant design standards (DMRB, Sewers for Adoption, Building Regulations, SuDS guidance, etc.). Review, approve, and provide technical oversight on detailed designs for roads, drainage, earthworks, and utility systems. Manage project budgets, schedules, and resources effectively, ensuring successful delivery of multiple projects. Coordinate and liaise with planning, architecture, construction, and legal teams to align infrastructure delivery with overall project goals. Maintain relationships with adopting authorities and ensure successful technical approvals and agreements. Oversee the integration of sustainable drainage design (SuDS) and ensure compliance with current environmental and planning policies. Provide expert advice and strategic direction on complex technical issues and drive the development of best practices within the team. Required Experience & Qualifications: Degree in Civil Engineering or a related discipline. Experience in civil infrastructure design and delivery, particularly in residential/mixed-use development. Strong understanding of UK highways and drainage legislation, including S38, S104, S278, and S106 processes. Proven leadership experience managing multidisciplinary teams and collaborating with external consultants. Strong project management, communication, and client-facing skills. Experience with design software such as AutoCAD, Civil 3D, MicroDrainage/Flow. Desirable: Experience in land feasibility and early-stage design assessments. Knowledge of land development, earthworks, and remediation strategies. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Apr 23, 2026
Full time
Associate Director - Development Infrastructure About the Role: We are looking for an experienced Associate Director to lead and oversee the design and delivery of development infrastructure projects, with a primary focus on roads, drainage, and utilities for residential and mixed-use developments. This is a senior leadership position responsible for managing both internal and external teams to ensure the efficient, cost-effective, and compliant delivery of civil engineering solutions. Key Responsibilities: Lead and manage the design and delivery of civil engineering infrastructure (S38, S104, S278, S106) for housing, commercial, or mixed-use development projects. Focus on business development and fee generation including tendering, bidding and winning projects. Manage and mentor a team of civil engineers, technicians, and external consultants. Ensure all infrastructure works comply with relevant design standards (DMRB, Sewers for Adoption, Building Regulations, SuDS guidance, etc.). Review, approve, and provide technical oversight on detailed designs for roads, drainage, earthworks, and utility systems. Manage project budgets, schedules, and resources effectively, ensuring successful delivery of multiple projects. Coordinate and liaise with planning, architecture, construction, and legal teams to align infrastructure delivery with overall project goals. Maintain relationships with adopting authorities and ensure successful technical approvals and agreements. Oversee the integration of sustainable drainage design (SuDS) and ensure compliance with current environmental and planning policies. Provide expert advice and strategic direction on complex technical issues and drive the development of best practices within the team. Required Experience & Qualifications: Degree in Civil Engineering or a related discipline. Experience in civil infrastructure design and delivery, particularly in residential/mixed-use development. Strong understanding of UK highways and drainage legislation, including S38, S104, S278, and S106 processes. Proven leadership experience managing multidisciplinary teams and collaborating with external consultants. Strong project management, communication, and client-facing skills. Experience with design software such as AutoCAD, Civil 3D, MicroDrainage/Flow. Desirable: Experience in land feasibility and early-stage design assessments. Knowledge of land development, earthworks, and remediation strategies. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined
Apr 23, 2026
Full time
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined
Regulatory Reporting Manager Location: Hybrid Company: United Utilities - FTSE 100 Are you ready to take the lead in shaping how the North West communicates with its regulators, stakeholders, and senior leaders? United Utilities is looking for a Regulatory Reporting Manager to join our Regulation & Compliance team, a role at the heart of compliance, assurance, and strategic influence. As our Regulatory Reporting Manager, you'll be a driving force behind the preparation, assurance, and submission of our Annual Performance Report and other key regulatory submissions. You'll help ensure accuracy, reliability, and completeness of information, while advising stakeholders across the business and third parties on the regulatory implications of business decisions. This is a role where your expertise will directly shape how we're perceived by regulators, industry peers, and the communities we serve. What you'll be doing: Managing the production of the Annual Performance Report Ensuring end-to-end compliance with licence conditions and the Water Industry Act. Coordinating quarterly regulatory reporting exercises to confirm the reliability, accuracy and completeness of reporting as well as identifying potential risks and required actions Managing assurance activities and liaising with third-party assurers. Proactively handling Ofwat casework, supporting the business to provide appropriate responses. Producing high-quality regulatory documents for Ofwat, the UUW Board, and executive management. Delivering training and guidance to embed regulatory understanding across the business. Building strong relationships with managers and stakeholders to drive compliance and mitigate risks. Representing United Utilities on external industry working groups, influencing regulatory outcomes. About You: We're looking for someone who combines technical expertise with strategic influence . You'll bring: Strong knowledge of regulatory frameworks and utility operations. Experience of working with regulatory submissions and associated assurance processes. Analytical skills with the ability to interpret complex data and present clear insights. Excellent communication and interpersonal skills, able to influence at all levels. Understanding of programme management principles and the processes involved in managing change. A proactive mindset, with the ability to scan the regulatory horizon and anticipate challenges. Confidence working across virtual teams and with external stakeholders. What We Offer: At United Utilities, we value our people as much as our purpose. You'll enjoy: Competitive salary and 21% combined pension scheme Annual bonus up to 20% £5k car allowance 26 days' holiday (rising to 30 with service) plus bank holidays Private healthcare and wellbeing benefits Hybrid working model (2-3 days in the office) Why United Utilities: We're more than just water. We're a purpose-driven FTSE 100 company committed to sustainability, innovation, and the communities we serve. Diversity, inclusion, and collaboration are at the heart of our culture we want you to thrive, grow, and be yourself. Join us, and you'll be part of a team that's shaping the future of water, sustainability, and regulatory excellence. Apply now and make your mark in the heart of the Northwest as a Regulatory Reporting Manager.
Apr 22, 2026
Full time
Regulatory Reporting Manager Location: Hybrid Company: United Utilities - FTSE 100 Are you ready to take the lead in shaping how the North West communicates with its regulators, stakeholders, and senior leaders? United Utilities is looking for a Regulatory Reporting Manager to join our Regulation & Compliance team, a role at the heart of compliance, assurance, and strategic influence. As our Regulatory Reporting Manager, you'll be a driving force behind the preparation, assurance, and submission of our Annual Performance Report and other key regulatory submissions. You'll help ensure accuracy, reliability, and completeness of information, while advising stakeholders across the business and third parties on the regulatory implications of business decisions. This is a role where your expertise will directly shape how we're perceived by regulators, industry peers, and the communities we serve. What you'll be doing: Managing the production of the Annual Performance Report Ensuring end-to-end compliance with licence conditions and the Water Industry Act. Coordinating quarterly regulatory reporting exercises to confirm the reliability, accuracy and completeness of reporting as well as identifying potential risks and required actions Managing assurance activities and liaising with third-party assurers. Proactively handling Ofwat casework, supporting the business to provide appropriate responses. Producing high-quality regulatory documents for Ofwat, the UUW Board, and executive management. Delivering training and guidance to embed regulatory understanding across the business. Building strong relationships with managers and stakeholders to drive compliance and mitigate risks. Representing United Utilities on external industry working groups, influencing regulatory outcomes. About You: We're looking for someone who combines technical expertise with strategic influence . You'll bring: Strong knowledge of regulatory frameworks and utility operations. Experience of working with regulatory submissions and associated assurance processes. Analytical skills with the ability to interpret complex data and present clear insights. Excellent communication and interpersonal skills, able to influence at all levels. Understanding of programme management principles and the processes involved in managing change. A proactive mindset, with the ability to scan the regulatory horizon and anticipate challenges. Confidence working across virtual teams and with external stakeholders. What We Offer: At United Utilities, we value our people as much as our purpose. You'll enjoy: Competitive salary and 21% combined pension scheme Annual bonus up to 20% £5k car allowance 26 days' holiday (rising to 30 with service) plus bank holidays Private healthcare and wellbeing benefits Hybrid working model (2-3 days in the office) Why United Utilities: We're more than just water. We're a purpose-driven FTSE 100 company committed to sustainability, innovation, and the communities we serve. Diversity, inclusion, and collaboration are at the heart of our culture we want you to thrive, grow, and be yourself. Join us, and you'll be part of a team that's shaping the future of water, sustainability, and regulatory excellence. Apply now and make your mark in the heart of the Northwest as a Regulatory Reporting Manager.
Technical Consultant page is loaded Technical Consultantremote type: Remotelocations: Remote, United Kingdom: Remote, Germanytime type: Full timeposted on: Posted 2 Days Agojob requisition id: R26\_ Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. About the Role: As a Technical Consultant, you'll be responsible for the technical design, solution development, and post-implementation consulting and administration of solutions and programs on the Forsta platforms.As a member of a program team, you'll be working as a technical and development lead. You'll provide detailed technical design and specification of solutions.You'll also be responsible for Post-implementation activities that include on-going technical expertise and support of accounts; building relationships with client business and technical users; conducting platform training sessions; management, consulting and administration of solutions for clients who have contracted with Forsta for deployment and administration services; and working with other Technical Delivery team and occasionally third party offshore and onshore partners. Responsibilities: Act as the technical point of contact with the customer and other Forsta project team members. Assess client technical requirements and provide viable solutions. Development of technical specifications. Lead the development and deployment process working with the program management team. Adhere to the Forsta and customer's processes in place for project governance and delivery. Work with clients to integrate Forsta technologies into their business applications. Manage QA. Assist with client UAT. Providing solutions administration and overall on-going technical services as required for the client solution (Post Implementation Consulting): + Build a relationship with client management and team members. + Assists with managing services project budget. + Working with team members, on multiple accounts, manage all aspects of the on-going post implementation solution services. Work with the Pre-Sales team and Solution Architects for development and delivery of technical presentations in-person or online. Team Role and Management Structure : For project development activities reports to the assigned Program/Project Manager. Member of the Technical Delivery team reporting to Director or Senior Director, Technical Success. What you Bring to the Team: This role requires previous customer-facing experience along with technical and business assessment skills and the ability to articulate the value of technical solutions from a business perspective. The ideal individual will have knowledge of standard consulting operational processes, strong presentation skills and project delivery management experience. Education/Experience: Bachelor's degree in Computer Science or related discipline; relevant experience may substitute for the degree requirement on a year for year basis At least 2 years of experience in a similar role Technical Skills: Working knowledge with Jscript /JavaScript, HTML, CSS SaaS platforms and /or other comparable product experience Experience in working with data manipulation and process with different data formats (e.g. SPSS, CSV, Triple S, etc.) Data Visualization and/or Graphic Design a plus Communication Skills : Ability to intelligently converse about required business concepts and technologies with clients, vendors and internal team members. Demonstrated successful proposal development and presentation skills including excellent oral and written communication ability. Experience of working with clients. Interpersonal Skills : Ability to work as part of a multifunctional team. Demonstrates initiative, individual motivation and the drive to assist in sales initiatives from start to finish. Travel : Must be able to travel approximately 20% of the time.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.All your information will be kept confidential according to EEO guidelines.Our privacy policy can be found here: Company Description Press Ganey
Apr 22, 2026
Full time
Technical Consultant page is loaded Technical Consultantremote type: Remotelocations: Remote, United Kingdom: Remote, Germanytime type: Full timeposted on: Posted 2 Days Agojob requisition id: R26\_ Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. About the Role: As a Technical Consultant, you'll be responsible for the technical design, solution development, and post-implementation consulting and administration of solutions and programs on the Forsta platforms.As a member of a program team, you'll be working as a technical and development lead. You'll provide detailed technical design and specification of solutions.You'll also be responsible for Post-implementation activities that include on-going technical expertise and support of accounts; building relationships with client business and technical users; conducting platform training sessions; management, consulting and administration of solutions for clients who have contracted with Forsta for deployment and administration services; and working with other Technical Delivery team and occasionally third party offshore and onshore partners. Responsibilities: Act as the technical point of contact with the customer and other Forsta project team members. Assess client technical requirements and provide viable solutions. Development of technical specifications. Lead the development and deployment process working with the program management team. Adhere to the Forsta and customer's processes in place for project governance and delivery. Work with clients to integrate Forsta technologies into their business applications. Manage QA. Assist with client UAT. Providing solutions administration and overall on-going technical services as required for the client solution (Post Implementation Consulting): + Build a relationship with client management and team members. + Assists with managing services project budget. + Working with team members, on multiple accounts, manage all aspects of the on-going post implementation solution services. Work with the Pre-Sales team and Solution Architects for development and delivery of technical presentations in-person or online. Team Role and Management Structure : For project development activities reports to the assigned Program/Project Manager. Member of the Technical Delivery team reporting to Director or Senior Director, Technical Success. What you Bring to the Team: This role requires previous customer-facing experience along with technical and business assessment skills and the ability to articulate the value of technical solutions from a business perspective. The ideal individual will have knowledge of standard consulting operational processes, strong presentation skills and project delivery management experience. Education/Experience: Bachelor's degree in Computer Science or related discipline; relevant experience may substitute for the degree requirement on a year for year basis At least 2 years of experience in a similar role Technical Skills: Working knowledge with Jscript /JavaScript, HTML, CSS SaaS platforms and /or other comparable product experience Experience in working with data manipulation and process with different data formats (e.g. SPSS, CSV, Triple S, etc.) Data Visualization and/or Graphic Design a plus Communication Skills : Ability to intelligently converse about required business concepts and technologies with clients, vendors and internal team members. Demonstrated successful proposal development and presentation skills including excellent oral and written communication ability. Experience of working with clients. Interpersonal Skills : Ability to work as part of a multifunctional team. Demonstrates initiative, individual motivation and the drive to assist in sales initiatives from start to finish. Travel : Must be able to travel approximately 20% of the time.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.All your information will be kept confidential according to EEO guidelines.Our privacy policy can be found here: Company Description Press Ganey
Job Title: Structural Team Lead Location: Hybrid, Central Belt preferred, but flexible Salary: Competitive Job Type: Full Time, Permanent About us: We are a team of enthusiastic and collaborative planners, designers, environmental consultants, engineers and health & safety professionals. Our client base includes public and private sectors. We have grown significantly over the last few years and now employ 200 individuals across the UK. Teamwork and a people-first culture are at the heart of everything we do and we wish to engage an enthusiastic professional to join our team. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. Overview of the role: The Company is offering an exciting opportunity for a talented Structural Engineer to step into a leadership role and drive our continued growth across the UK. As Structural Team Lead, you will guide a highly skilled engineering team and deliver innovative projects in sectors such as Energy, Manufacturing, and Distilling. With offices nationwide, we embrace hybrid and remote working to support the diverse needs of our staff. We specialise in designing structures for high-hazard industrial environments, including blast resistance, toxic hazards, and thermal hazard requirements. This role requires a Design Leader / Project Manager with exceptional managerial ability, strong interpersonal skills, and a proven track record in delivering complex building projects. Key Responsibilities: Lead and manage a team of highly competent structural engineers Oversee the delivery of multi-disciplinary structural projects from concept through detailed design Collaborate with internal and external disciplines during tender and bid preparation Partner with Directors, Business Development, and Marketing teams to grow opportunities with new and existing clients Build and maintain key client relationships Drive the development of project proposals and tender submissions Manage the design process for industrial buildings, ensuring compliance with current codes and standards Meet clients to define scopes of work and develop tailored proposals Take responsibility for commercial management of deliverables Oversee programme, resourcing, and quality compliance Mentor and support the development of junior staff About you Proven experience in managing and delivering structural engineering projects Background in industrial environments such as oil & gas, petrochemical, energy, manufacturing, or defence (beneficial) Strong understanding of all stages of the design and construction process; familiarity with RIBA stages advantageous Commercial delivery experience, including management of third-party suppliers Broad knowledge of building-related disciplines (Architecture, Civil & Structural, Building Services, Planning, Fire Engineering, etc.) Working knowledge of CDM 2015 Regulations Confidence in client-facing roles, including project scoping and relationship management Line management experience preferred Full UK driving licence with flexibility to attend client sites as required Benefits: Health Cash Plan Hybrid & Flexible Working Competitive Salary & Annual Review Sponsored Company Social Events Salary sacrifice schemes, eg, EV, cycle to work, holiday purchase 33 days annual leave Income Protection Enhanced Maternity and Paternity policies To Apply: Please click on the APPLY button to send your CV and Cover Letter for this role. Please summarise what you can bring to the role and your salary expectation. Only those invited to interview will receive a response Candidates with experience of:, Structural Engineering Manager, Associate Structural Engineer, Principal Structural Engineer, Structural Design Manager, Chartered Structural Engineer, MIStructE, MICE, Principal Engineer (Civil & Structural), Industrial Structural Engineer, Structural Project Manager, Lead Building Structures Engineer, RIBA Design Lead, CDM 2015 Specialist, Senior Structural Design Engineer, Infrastructure Associate, Industrial Building Design Lead may also be considered for this role.
Apr 22, 2026
Full time
Job Title: Structural Team Lead Location: Hybrid, Central Belt preferred, but flexible Salary: Competitive Job Type: Full Time, Permanent About us: We are a team of enthusiastic and collaborative planners, designers, environmental consultants, engineers and health & safety professionals. Our client base includes public and private sectors. We have grown significantly over the last few years and now employ 200 individuals across the UK. Teamwork and a people-first culture are at the heart of everything we do and we wish to engage an enthusiastic professional to join our team. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. Overview of the role: The Company is offering an exciting opportunity for a talented Structural Engineer to step into a leadership role and drive our continued growth across the UK. As Structural Team Lead, you will guide a highly skilled engineering team and deliver innovative projects in sectors such as Energy, Manufacturing, and Distilling. With offices nationwide, we embrace hybrid and remote working to support the diverse needs of our staff. We specialise in designing structures for high-hazard industrial environments, including blast resistance, toxic hazards, and thermal hazard requirements. This role requires a Design Leader / Project Manager with exceptional managerial ability, strong interpersonal skills, and a proven track record in delivering complex building projects. Key Responsibilities: Lead and manage a team of highly competent structural engineers Oversee the delivery of multi-disciplinary structural projects from concept through detailed design Collaborate with internal and external disciplines during tender and bid preparation Partner with Directors, Business Development, and Marketing teams to grow opportunities with new and existing clients Build and maintain key client relationships Drive the development of project proposals and tender submissions Manage the design process for industrial buildings, ensuring compliance with current codes and standards Meet clients to define scopes of work and develop tailored proposals Take responsibility for commercial management of deliverables Oversee programme, resourcing, and quality compliance Mentor and support the development of junior staff About you Proven experience in managing and delivering structural engineering projects Background in industrial environments such as oil & gas, petrochemical, energy, manufacturing, or defence (beneficial) Strong understanding of all stages of the design and construction process; familiarity with RIBA stages advantageous Commercial delivery experience, including management of third-party suppliers Broad knowledge of building-related disciplines (Architecture, Civil & Structural, Building Services, Planning, Fire Engineering, etc.) Working knowledge of CDM 2015 Regulations Confidence in client-facing roles, including project scoping and relationship management Line management experience preferred Full UK driving licence with flexibility to attend client sites as required Benefits: Health Cash Plan Hybrid & Flexible Working Competitive Salary & Annual Review Sponsored Company Social Events Salary sacrifice schemes, eg, EV, cycle to work, holiday purchase 33 days annual leave Income Protection Enhanced Maternity and Paternity policies To Apply: Please click on the APPLY button to send your CV and Cover Letter for this role. Please summarise what you can bring to the role and your salary expectation. Only those invited to interview will receive a response Candidates with experience of:, Structural Engineering Manager, Associate Structural Engineer, Principal Structural Engineer, Structural Design Manager, Chartered Structural Engineer, MIStructE, MICE, Principal Engineer (Civil & Structural), Industrial Structural Engineer, Structural Project Manager, Lead Building Structures Engineer, RIBA Design Lead, CDM 2015 Specialist, Senior Structural Design Engineer, Infrastructure Associate, Industrial Building Design Lead may also be considered for this role.
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
Apr 22, 2026
Contractor
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
Buyer (Manufacturing) West Midlands Competitive Salary + Holidays + Bank Holidays + Pension Scheme + Training & Development Opportunities + Company Benefits + Company Events ARE YOU A BUYER, SUPPLY CHAIN OR PROCUREMENT OR PURCHASING SPECIALIST WITH EXPERIENCE WORKING WITHIN A MANUFACTURING ENVIRONMENT? Manufacturing Buyer required for a well established manufacturer who pride themselves on being a brand associated with quality. They boast a fantastic team environment. You will benefit from working within a progressive environment where training, development and progression is readily available. The role would suit buyers, purchasing, supply chain and procurement professionals from ANY manufacturing background. Applicants will ideally have or be working towards MCIPS qualifications. You must be familiar with ERP systems. Knowledge of ISO 9001 and 14001 is advantageous. Your role on a day to day basis will be to source and purchase materials/services to meet quality, budget and delivery expectations. You will have involvement in the end to end supply chain function. A big part of your role will be to build rapport and maintain strong supplier relationships. You will negotiate with suppliers on terms and price, review their performance and reduce costs where possible. You will ensure that all purchases are aligned with ISO 9001 and 14001. You will be responsible for stock management and materials control. You will work closely with the import team and third party logistics agents to coordinate global shipments. This is a varied role within a company who genuinely invest in and look after their employees. The company have strategic growth plans and are extremely successful in a wide range of industries. Buyer (Manufacturing) Sourcing and purchasing materials/services End to end Supply Chain Management Ensuring purchases are in line with ISO standards Stock and material control Supplier management Working closely with import team and 3PL Monday to Friday DAYS Buyer (Manufacturing) Experience working as a buyer, supply chain, purchasing or procurement professional Experience working within manufacturing environment Knowledge of ERP systems Ideally have or working towards a MCIPS qualification Knowledge of ISO 9001 and 14001 standards
Oct 08, 2025
Full time
Buyer (Manufacturing) West Midlands Competitive Salary + Holidays + Bank Holidays + Pension Scheme + Training & Development Opportunities + Company Benefits + Company Events ARE YOU A BUYER, SUPPLY CHAIN OR PROCUREMENT OR PURCHASING SPECIALIST WITH EXPERIENCE WORKING WITHIN A MANUFACTURING ENVIRONMENT? Manufacturing Buyer required for a well established manufacturer who pride themselves on being a brand associated with quality. They boast a fantastic team environment. You will benefit from working within a progressive environment where training, development and progression is readily available. The role would suit buyers, purchasing, supply chain and procurement professionals from ANY manufacturing background. Applicants will ideally have or be working towards MCIPS qualifications. You must be familiar with ERP systems. Knowledge of ISO 9001 and 14001 is advantageous. Your role on a day to day basis will be to source and purchase materials/services to meet quality, budget and delivery expectations. You will have involvement in the end to end supply chain function. A big part of your role will be to build rapport and maintain strong supplier relationships. You will negotiate with suppliers on terms and price, review their performance and reduce costs where possible. You will ensure that all purchases are aligned with ISO 9001 and 14001. You will be responsible for stock management and materials control. You will work closely with the import team and third party logistics agents to coordinate global shipments. This is a varied role within a company who genuinely invest in and look after their employees. The company have strategic growth plans and are extremely successful in a wide range of industries. Buyer (Manufacturing) Sourcing and purchasing materials/services End to end Supply Chain Management Ensuring purchases are in line with ISO standards Stock and material control Supplier management Working closely with import team and 3PL Monday to Friday DAYS Buyer (Manufacturing) Experience working as a buyer, supply chain, purchasing or procurement professional Experience working within manufacturing environment Knowledge of ERP systems Ideally have or working towards a MCIPS qualification Knowledge of ISO 9001 and 14001 standards
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 08, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
12 month contract - Inside IR35 - Investment Banking Core accountabilities of role Advanced level expert to lead work on the Bank's UK Defined Benefit (DB) pension schemes, to include actuarial funding, investment, Trustee accounting, Corporate accounting, administration and vendor management. Manage medium and large DB projects that arise in the year, which is likely to include merging several DB schemes Able to autonomously manage all key stakeholders independently, reporting to the Head of UK Pensions, Benefits & Wellbeing Lead contact and adviser for Heads of HR and CFOs at UK group companies with DB schemes and represent those Group companies to the Professional Trustee Lead the pension accounting process (IAS19) to support Group HR and local Finance, ensuring timely reporting of balance sheet and P&L numbers, agreeing key financial assumptions with actuaries, Group companies and Group HR and managing market movement issues with the key stakeholders and external auditors Lead the Professional Trustee relationship ensuring continuing constructive and collaborative engagement. Lead services to the schemes and trustee to ensure the efficient operation of the schemes and the providers in line with best practice, UK regulatory requirements and Group policies. Manages third party suppliers, including corporate actuaries, lawyers, company auditors, trustee auditors and administrators, including management of advisor budgets across all UK pension schemes (trustee and corporate). Member of the Bank's International Pension Plans Committee, and lead management of the IPP provider in Jersey Support DC Pension Specialist on UK Defined Contribution (DC) Scheme projects, including support for monthly pension contribution reconciliation and DC pension communications. Management of complex pension employee queries to central mailbox and via internal HR portal. Provision of pension 121s for employees with complex issues on request and provision of pension and support on wider HR matters (such as employee assignments, redundancies etc.) Technical expert reviewer for work of Head of Pension, Benefits & Wellbeing Liaising with internal procurement, governance and IT security teams regarding pension team vendor reviews/documentation. Managing the documentation and annual review of Pension procedures for internal governance purposes. Knowledge, Skill and Experience Essential Extensive experience in the pensions industry Expert level of DB pensions knowledge Very good working knowledge of pension tax rules Very good working knowledge of DB pension accounting Ability to challenge expert advisers Strong communication skills for communications to all staff, individuals and key stakeholders in what can be highly technical areas Project management and ability to oversee and manage teams of third party suppliers Proficient experience using Microsoft Excel to handle large data sets Preferred Working towards or qualified Actuarial qualification or Diploma working towards or qualified Associate of the Pensions Management Institute or other relevant experience. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Oct 08, 2025
Full time
12 month contract - Inside IR35 - Investment Banking Core accountabilities of role Advanced level expert to lead work on the Bank's UK Defined Benefit (DB) pension schemes, to include actuarial funding, investment, Trustee accounting, Corporate accounting, administration and vendor management. Manage medium and large DB projects that arise in the year, which is likely to include merging several DB schemes Able to autonomously manage all key stakeholders independently, reporting to the Head of UK Pensions, Benefits & Wellbeing Lead contact and adviser for Heads of HR and CFOs at UK group companies with DB schemes and represent those Group companies to the Professional Trustee Lead the pension accounting process (IAS19) to support Group HR and local Finance, ensuring timely reporting of balance sheet and P&L numbers, agreeing key financial assumptions with actuaries, Group companies and Group HR and managing market movement issues with the key stakeholders and external auditors Lead the Professional Trustee relationship ensuring continuing constructive and collaborative engagement. Lead services to the schemes and trustee to ensure the efficient operation of the schemes and the providers in line with best practice, UK regulatory requirements and Group policies. Manages third party suppliers, including corporate actuaries, lawyers, company auditors, trustee auditors and administrators, including management of advisor budgets across all UK pension schemes (trustee and corporate). Member of the Bank's International Pension Plans Committee, and lead management of the IPP provider in Jersey Support DC Pension Specialist on UK Defined Contribution (DC) Scheme projects, including support for monthly pension contribution reconciliation and DC pension communications. Management of complex pension employee queries to central mailbox and via internal HR portal. Provision of pension 121s for employees with complex issues on request and provision of pension and support on wider HR matters (such as employee assignments, redundancies etc.) Technical expert reviewer for work of Head of Pension, Benefits & Wellbeing Liaising with internal procurement, governance and IT security teams regarding pension team vendor reviews/documentation. Managing the documentation and annual review of Pension procedures for internal governance purposes. Knowledge, Skill and Experience Essential Extensive experience in the pensions industry Expert level of DB pensions knowledge Very good working knowledge of pension tax rules Very good working knowledge of DB pension accounting Ability to challenge expert advisers Strong communication skills for communications to all staff, individuals and key stakeholders in what can be highly technical areas Project management and ability to oversee and manage teams of third party suppliers Proficient experience using Microsoft Excel to handle large data sets Preferred Working towards or qualified Actuarial qualification or Diploma working towards or qualified Associate of the Pensions Management Institute or other relevant experience. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
The Duty Security Manager (DSM) is required to command, coordinate and control day-to-day security operations at Sizewell C and Off Site Infrastructure (OSI), enabling the maintenance of situational awareness and deployment of appropriate resources to fulfil security tasks as required, ensuring compliance with our Nuclear and Security Industry regulated standards. This is a duty role, 24 hours a day, 365 days a year. Role holders will complete 12-hour shifts, on a rotation of 4-on-4-off, including days, nights, weekends and bank holidays. Your Time at Work £22.14 per hour Weekly Hours Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Our Perfect Worker Key Responsibilities Be the G4S 'on duty' Security Operations Manager responsible for the following: - On behalf of the Main Development Site (MDS) and OSI Security Operations Managers, command, coordinate and control all day to day security operations at Sizewell C and associated sites, ensuring compliance with the Construction Site Security Plan (NSSP) and BS7499 standards - Ensure suitable security resources or assets are deployed in support of the SZC site emergency scheme and maintain an open, honest and trusting relationship with other site emergency scheme stakeholders - Lead the security team during silent hours, conduct notifications as required and when required lead site emergency arrangements as the Security Team Leader until relieved - Operationally lead, mentor and coach a team of on-duty security managers across the SZC estate - Maintain Data Protection - Liaise with, take guidance from and support the Security - Response Lead to ensure that the SZC SCR maintains constant situational awareness across the project security operation and when appropriate locates, gathers and records evidence as required in accordance with GDPR, ICO and G4S/SZC company policies and procedures - Liaise with the Community Safety Officer and ensure suitable security resources are deployed in response to security incidents to conduct post-incident enquiries to establish facts - Conduct shift briefings as advised - Understand, monitor and deliver service level requirements as per KPI's - Provide detailed reports as required - Assist reviewing Site Security Instructions as required - Assist in planning security operations and deliver the control function in execution. - Other tasks as allocated by Senior Management Skills and Competencies - Knowledge of Health & Safety procedures, policies and best working practices - Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills - Sound judgement and decision making, with a 'hands on', problem-solving approach, able to remain calm under pressure and take control of incidents - Innovative in approach, supportive and adaptable to change. Profile Educational Requirements/Qualifications - Formal Security qualification preferred but not essential - Minimum Level 3 educational qualification in Leadership & Management or equivalent Preferred Experience - A security professional with prior experience gained in a corporate, Critical National - Infrastructure, Police or Military environment - Experience of leading and supervising teams in a demanding environment - Enthusiastic and committed approach with a track record of building strong, trust-based relationships with colleagues and stakeholders at all levels - Experience of training and mentoring - Proven experience in a high tempo, operational theatre in a pressurised role Personal Qualities - Highest levels of integrity, respectfulness and professionalism - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Ability to plan ahead and share intelligence to prevent surprises Specific occupational requirements - Security Industry Authority (SIA) Licence (SG/DS/CP) - Ability to pass and hold National Security Clearance Vetting (NSV SC) - Driving Licence G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Key Information and Benefits - Permanent Contract - 20 days leave per year. - G4S National Pension Scheme, - Dell, Vodafone and O2 discounts, - Perks at Work (national reward and discount scheme), - Aviva car, home and travel insurance discount, - Health Saturday Fund (health cash plan for you and your family) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Oct 08, 2025
Full time
The Duty Security Manager (DSM) is required to command, coordinate and control day-to-day security operations at Sizewell C and Off Site Infrastructure (OSI), enabling the maintenance of situational awareness and deployment of appropriate resources to fulfil security tasks as required, ensuring compliance with our Nuclear and Security Industry regulated standards. This is a duty role, 24 hours a day, 365 days a year. Role holders will complete 12-hour shifts, on a rotation of 4-on-4-off, including days, nights, weekends and bank holidays. Your Time at Work £22.14 per hour Weekly Hours Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Our Perfect Worker Key Responsibilities Be the G4S 'on duty' Security Operations Manager responsible for the following: - On behalf of the Main Development Site (MDS) and OSI Security Operations Managers, command, coordinate and control all day to day security operations at Sizewell C and associated sites, ensuring compliance with the Construction Site Security Plan (NSSP) and BS7499 standards - Ensure suitable security resources or assets are deployed in support of the SZC site emergency scheme and maintain an open, honest and trusting relationship with other site emergency scheme stakeholders - Lead the security team during silent hours, conduct notifications as required and when required lead site emergency arrangements as the Security Team Leader until relieved - Operationally lead, mentor and coach a team of on-duty security managers across the SZC estate - Maintain Data Protection - Liaise with, take guidance from and support the Security - Response Lead to ensure that the SZC SCR maintains constant situational awareness across the project security operation and when appropriate locates, gathers and records evidence as required in accordance with GDPR, ICO and G4S/SZC company policies and procedures - Liaise with the Community Safety Officer and ensure suitable security resources are deployed in response to security incidents to conduct post-incident enquiries to establish facts - Conduct shift briefings as advised - Understand, monitor and deliver service level requirements as per KPI's - Provide detailed reports as required - Assist reviewing Site Security Instructions as required - Assist in planning security operations and deliver the control function in execution. - Other tasks as allocated by Senior Management Skills and Competencies - Knowledge of Health & Safety procedures, policies and best working practices - Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills - Sound judgement and decision making, with a 'hands on', problem-solving approach, able to remain calm under pressure and take control of incidents - Innovative in approach, supportive and adaptable to change. Profile Educational Requirements/Qualifications - Formal Security qualification preferred but not essential - Minimum Level 3 educational qualification in Leadership & Management or equivalent Preferred Experience - A security professional with prior experience gained in a corporate, Critical National - Infrastructure, Police or Military environment - Experience of leading and supervising teams in a demanding environment - Enthusiastic and committed approach with a track record of building strong, trust-based relationships with colleagues and stakeholders at all levels - Experience of training and mentoring - Proven experience in a high tempo, operational theatre in a pressurised role Personal Qualities - Highest levels of integrity, respectfulness and professionalism - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Ability to plan ahead and share intelligence to prevent surprises Specific occupational requirements - Security Industry Authority (SIA) Licence (SG/DS/CP) - Ability to pass and hold National Security Clearance Vetting (NSV SC) - Driving Licence G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Key Information and Benefits - Permanent Contract - 20 days leave per year. - G4S National Pension Scheme, - Dell, Vodafone and O2 discounts, - Perks at Work (national reward and discount scheme), - Aviva car, home and travel insurance discount, - Health Saturday Fund (health cash plan for you and your family) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 07, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Job title: Collections and Recovery Agent Location: Coventry OR Slough Duration: Permanent Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identimties, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: The purpose of the Collections & Recovery Agent is to chase overdue debt, resolve any customer related invoice queries and agree any payment plans in line with authority matrix. The Collections & Recovery Agent will also handle any customer cases that require escalated actions such as vehicle repossession or preparation and hand over for external debt collection. Responsibilities: Run Age Debt Report to ensure customer portfolio is being maintained and constantly worked on. Responsible for volume outbound and inbound calls Monitor Collections inbox and work emails in a timely manner. Raising credits and making sure they are worked on continuously to avoid any backlogs. Dealing with customers queries promptly and collaborating with other internal departments to resolve queries raised by customers Maintain accurate and up to date customer details records Collecting payment by phone, email, and letters - keeping records of customer's files. Logging on to bank daily and allocating payments on accounts to ensure the ledgers are accurate. Ensures Collections Team Leader & Head of Credit is aware of potential issues associated with any risky customers Handle sensitive information in a confidential manner. Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertaking the prescribed business processes as required, by being responsible for acquiring regular updates from third parties, and updating the contract to reflect the correct position Prepare appropriate documentation to instruct an external agent Prepare bad debt write off file in line with approval matrix and action write offs in MILES system Undertake all collections activities in accordance with the required regulations; Companies Policies and Guidelines laid down by Leasys Establish and manage third party relationships with specialist agents, solicitors, and trace specialists if required Adheres to formal Leasys regulatory processes, policies and procedures Treats customers with respect adhering to the principles of Consumer Duty ensuring an optimal customer outcome is achieved in every instance Requirements: Excellent communication (including written) and negotiation skills when dealing with Customers Ability to listen to customers to obtain clues that lead to additional contact information Excellent negotiation skills and excellent attention to detail and organisational skills Confident in making decisions; takes ownership of individual arrears cases where required Demonstrate prioritisation skills in terms of meeting productivity targets Ability to operate, upon training, contract, collections and workflow management systems Experience as a credit controller Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Oct 07, 2025
Full time
Job title: Collections and Recovery Agent Location: Coventry OR Slough Duration: Permanent Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identimties, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: The purpose of the Collections & Recovery Agent is to chase overdue debt, resolve any customer related invoice queries and agree any payment plans in line with authority matrix. The Collections & Recovery Agent will also handle any customer cases that require escalated actions such as vehicle repossession or preparation and hand over for external debt collection. Responsibilities: Run Age Debt Report to ensure customer portfolio is being maintained and constantly worked on. Responsible for volume outbound and inbound calls Monitor Collections inbox and work emails in a timely manner. Raising credits and making sure they are worked on continuously to avoid any backlogs. Dealing with customers queries promptly and collaborating with other internal departments to resolve queries raised by customers Maintain accurate and up to date customer details records Collecting payment by phone, email, and letters - keeping records of customer's files. Logging on to bank daily and allocating payments on accounts to ensure the ledgers are accurate. Ensures Collections Team Leader & Head of Credit is aware of potential issues associated with any risky customers Handle sensitive information in a confidential manner. Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertaking the prescribed business processes as required, by being responsible for acquiring regular updates from third parties, and updating the contract to reflect the correct position Prepare appropriate documentation to instruct an external agent Prepare bad debt write off file in line with approval matrix and action write offs in MILES system Undertake all collections activities in accordance with the required regulations; Companies Policies and Guidelines laid down by Leasys Establish and manage third party relationships with specialist agents, solicitors, and trace specialists if required Adheres to formal Leasys regulatory processes, policies and procedures Treats customers with respect adhering to the principles of Consumer Duty ensuring an optimal customer outcome is achieved in every instance Requirements: Excellent communication (including written) and negotiation skills when dealing with Customers Ability to listen to customers to obtain clues that lead to additional contact information Excellent negotiation skills and excellent attention to detail and organisational skills Confident in making decisions; takes ownership of individual arrears cases where required Demonstrate prioritisation skills in terms of meeting productivity targets Ability to operate, upon training, contract, collections and workflow management systems Experience as a credit controller Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
