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graduate outcomes manager
University of East London
Graduate Outcomes Manager
University of East London
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Apr 29, 2026
Full time
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Astute People
Project Manager
Astute People Bletchley, Buckinghamshire
Astute's Nuclear team is partnering with a growing project management consultancy to recruit Project Managers at Assistant and Project experience levels. This Project Manager role offers a competitive salary, clear progression opportunities, exposure to diverse sectors, and the chance to play a key role in a business with a strong and expanding project pipeline. If you're a Project Manager with experience across the project lifecycle and are looking to develop your career within a supportive and ambitious consultancy, then submit your CV to apply today. Responsibilities and duties of the Project Manager role Within the role you will: Support the delivery of projects across the full lifecycle, from inception through to completion Work closely with Senior Project Managers, Associates and Directors on small to medium-sized schemes Manage project programmes, budgets, risks and reporting Coordinate multidisciplinary teams to ensure successful project outcomes Support business growth through involvement in proposals and client engagement Mentor and support graduates, trainees and apprentices Primarily deliver industrial and warehouse projects from day one, with opportunities to diversify into other sectors as the business expands Professional qualifications We are looking for someone with the following: Degree in Project Management, Construction Management or similar (preferred) 2+ years' experience in a project management environment Experience delivering projects across the full lifecycle Background in sectors such as residential, sport, industrial or similar preferred (no strict sector restriction) Personal skills The Project Manager role would suit someone who is: Ambitious and motivated to progress their career A strong team player with a collaborative mindset Keen to mentor and support junior team members Confident communicator with the ability to manage stakeholders Proactive and capable of working independently when required Adaptable, with a willingness to support across different project types and locations Salary and benefits of the Project Manager role Competitive salary dependent on experience Bonus scheme reviewed annually, up to 10% Structured competency matrix to support career development and progression Matched 5% pension scheme Electric vehicle scheme Private healthcare (Vitality) Hybrid working: 1 day per week from home (site visits excluded) Group incentive days and team events INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Apr 28, 2026
Full time
Astute's Nuclear team is partnering with a growing project management consultancy to recruit Project Managers at Assistant and Project experience levels. This Project Manager role offers a competitive salary, clear progression opportunities, exposure to diverse sectors, and the chance to play a key role in a business with a strong and expanding project pipeline. If you're a Project Manager with experience across the project lifecycle and are looking to develop your career within a supportive and ambitious consultancy, then submit your CV to apply today. Responsibilities and duties of the Project Manager role Within the role you will: Support the delivery of projects across the full lifecycle, from inception through to completion Work closely with Senior Project Managers, Associates and Directors on small to medium-sized schemes Manage project programmes, budgets, risks and reporting Coordinate multidisciplinary teams to ensure successful project outcomes Support business growth through involvement in proposals and client engagement Mentor and support graduates, trainees and apprentices Primarily deliver industrial and warehouse projects from day one, with opportunities to diversify into other sectors as the business expands Professional qualifications We are looking for someone with the following: Degree in Project Management, Construction Management or similar (preferred) 2+ years' experience in a project management environment Experience delivering projects across the full lifecycle Background in sectors such as residential, sport, industrial or similar preferred (no strict sector restriction) Personal skills The Project Manager role would suit someone who is: Ambitious and motivated to progress their career A strong team player with a collaborative mindset Keen to mentor and support junior team members Confident communicator with the ability to manage stakeholders Proactive and capable of working independently when required Adaptable, with a willingness to support across different project types and locations Salary and benefits of the Project Manager role Competitive salary dependent on experience Bonus scheme reviewed annually, up to 10% Structured competency matrix to support career development and progression Matched 5% pension scheme Electric vehicle scheme Private healthcare (Vitality) Hybrid working: 1 day per week from home (site visits excluded) Group incentive days and team events INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Social Work England
Case and Contract Manager
Social Work England Sheffield, Yorkshire
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at Social Work England, created to strengthen how we work with our external legal provider and how we manage complex fitness to practise cases. As our Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence our approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee our external legal provider contract and provide senior direction on complex cases, working closely with our investigations team and Head of Investigations. Social Work England is the specialist regulator for social work in England. We focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and our role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring our external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with our regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how we approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for our external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At Social Work England, our values guide how we work. We are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. We're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, we offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for Social Work England, please click apply to be redirected to our website to complete your application.
Apr 28, 2026
Full time
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at Social Work England, created to strengthen how we work with our external legal provider and how we manage complex fitness to practise cases. As our Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence our approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee our external legal provider contract and provide senior direction on complex cases, working closely with our investigations team and Head of Investigations. Social Work England is the specialist regulator for social work in England. We focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and our role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring our external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with our regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how we approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for our external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At Social Work England, our values guide how we work. We are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. We're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, we offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for Social Work England, please click apply to be redirected to our website to complete your application.
Joshua Robert Recruitment
Team Manager - Development Management
Joshua Robert Recruitment
Job Title: Team Manager - Development Management (Planning) Location: Devon Contract Type: Temporary Duration: 13 April 2026 - 9 October 2026 Working Hours: 37 hours per week (Monday-Friday, 09:00-17:00) Working Pattern: Hybrid - minimum 2 days per week in the office Pay Rate: £65.00 per hour PAYE The Role We are seeking an experienced Team Manager - Development Management (Planning) to lead a high-performing planning team within a local authority setting. This is a key leadership role responsible for driving performance, managing complex planning applications, and supporting strategic decision-making. You will lead a team of planning professionals, oversee major development projects, and act as a senior expert within Development Management. The role also includes deputising for senior leadership where required. Key Responsibilities Lead, manage, and motivate a team of planning officers, ensuring effective workload allocation and performance delivery Act as case officer for major and high-profile planning applications Provide expert advice on complex planning matters including design, environmental issues, and development viability Ensure all decisions and recommendations comply with planning legislation and policy Contribute to strategic planning decisions and service improvements Represent the service at Planning Committees, public meetings, and appeals Work collaboratively with stakeholders including elected members, developers, and the public Support the preparation of Planning Committee agendas and reports These responsibilities align with the core purpose of managing Development Management teams and delivering high-quality planning outcomes . About You To be successful in this role, you will have: Essential: Postgraduate qualification in Town Planning Membership of the Royal Town Planning Institute (RTPI) Significant experience in Development Management within a Local Authority Proven experience managing teams and delivering performance outcomes Strong knowledge of planning legislation and policy Excellent communication, report writing, and stakeholder engagement skills Desirable: Management qualification (NVQ Level 4 or equivalent) Experience working on large-scale, complex planning projects Broader experience across planning disciplines As highlighted in the person specification, strong leadership, analytical thinking, and the ability to manage complex workloads are critical to success in this role .
Apr 27, 2026
Contractor
Job Title: Team Manager - Development Management (Planning) Location: Devon Contract Type: Temporary Duration: 13 April 2026 - 9 October 2026 Working Hours: 37 hours per week (Monday-Friday, 09:00-17:00) Working Pattern: Hybrid - minimum 2 days per week in the office Pay Rate: £65.00 per hour PAYE The Role We are seeking an experienced Team Manager - Development Management (Planning) to lead a high-performing planning team within a local authority setting. This is a key leadership role responsible for driving performance, managing complex planning applications, and supporting strategic decision-making. You will lead a team of planning professionals, oversee major development projects, and act as a senior expert within Development Management. The role also includes deputising for senior leadership where required. Key Responsibilities Lead, manage, and motivate a team of planning officers, ensuring effective workload allocation and performance delivery Act as case officer for major and high-profile planning applications Provide expert advice on complex planning matters including design, environmental issues, and development viability Ensure all decisions and recommendations comply with planning legislation and policy Contribute to strategic planning decisions and service improvements Represent the service at Planning Committees, public meetings, and appeals Work collaboratively with stakeholders including elected members, developers, and the public Support the preparation of Planning Committee agendas and reports These responsibilities align with the core purpose of managing Development Management teams and delivering high-quality planning outcomes . About You To be successful in this role, you will have: Essential: Postgraduate qualification in Town Planning Membership of the Royal Town Planning Institute (RTPI) Significant experience in Development Management within a Local Authority Proven experience managing teams and delivering performance outcomes Strong knowledge of planning legislation and policy Excellent communication, report writing, and stakeholder engagement skills Desirable: Management qualification (NVQ Level 4 or equivalent) Experience working on large-scale, complex planning projects Broader experience across planning disciplines As highlighted in the person specification, strong leadership, analytical thinking, and the ability to manage complex workloads are critical to success in this role .
FRP Group
Valuation Manager - Infrastructure/Financial Services
FRP Group
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 850 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Job Title - Valuation Manager - Infrastructure/Financial Services Location - London Job Type - Permanent - Full Time Role overview The Valuation Manager will oversee financial analysis, industry, and market research to support various projects, with a specific focus in infrastructure valuations and/or the financial services sector. This role is crucial in delivering work of exceptional quality and insight, liaising directly with internal and client management teams. This role would contribute significantly to FRP's goals by ensuring high standards of work quality and maintaining strong client relationships. Key Responsibilities Lead and supervise the financial analysis and valuation modelling processes Oversee research on target industries, market, and competitor information Conduct and manage client interviews to gather data and information pertinent to the engagement Develop and maintain strong client relationships, working closely with management Review and present analyses and conclusions within comprehensive written reports Mentor and guide junior team members, ensuring high standards of work quality Qualifications Extensive work experience in valuations, specifically in the Infrastructure or Financial Services sector, ideally in a reputable accounting or advisory firm Qualified accountant (ACA, ACCA, CIMA) or CFA Degree in Economics, Maths, Finance, or Business. A postgraduate degree is a plus Extensive knowledge of valuation methods such as Discounted Cash Flow, Guideline Company, Guideline Transaction, Black-Scholes, and Monte Carlo Strong quantitative and qualitative analytical skills Excellent verbal and written communication skills are essential Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Apr 27, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 850 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Job Title - Valuation Manager - Infrastructure/Financial Services Location - London Job Type - Permanent - Full Time Role overview The Valuation Manager will oversee financial analysis, industry, and market research to support various projects, with a specific focus in infrastructure valuations and/or the financial services sector. This role is crucial in delivering work of exceptional quality and insight, liaising directly with internal and client management teams. This role would contribute significantly to FRP's goals by ensuring high standards of work quality and maintaining strong client relationships. Key Responsibilities Lead and supervise the financial analysis and valuation modelling processes Oversee research on target industries, market, and competitor information Conduct and manage client interviews to gather data and information pertinent to the engagement Develop and maintain strong client relationships, working closely with management Review and present analyses and conclusions within comprehensive written reports Mentor and guide junior team members, ensuring high standards of work quality Qualifications Extensive work experience in valuations, specifically in the Infrastructure or Financial Services sector, ideally in a reputable accounting or advisory firm Qualified accountant (ACA, ACCA, CIMA) or CFA Degree in Economics, Maths, Finance, or Business. A postgraduate degree is a plus Extensive knowledge of valuation methods such as Discounted Cash Flow, Guideline Company, Guideline Transaction, Black-Scholes, and Monte Carlo Strong quantitative and qualitative analytical skills Excellent verbal and written communication skills are essential Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Senior Project Manager Manchester, UK
TSA Management Manchester, Lancashire
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Apr 26, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Senior Environmental Sustainability Manager
Gatwick Airport Limited
Circa £92,000 + £4,750 flex allowance + up to 20% bonus + benefits London Gatwick offers an exciting opportunity for a Senior Environmental Sustainability Manager to join our dynamic team at the world's most efficient single runway airport. This role takes an office first hybrid approach, with three days a week in the office, two days remote, managed around the needs of the business. What is the role? We are seeking an experienced Environmental professional to play a pivotal role within our Construction Sustainability team at London Gatwick. You will lead the strategic environmental direction across major construction programmes, including the Capital Investment Programme and the Northern Runway Project, embedding future focused environmental thinking from early concept through to delivery. This is a highly influential and hands on role, shaping decision making, driving continuous improvement, and ensuring environmental performance goes beyond compliance to deliver long term value and positive outcomes. What will you do? Act as the subject matter expert for environmental management in construction, representing the organisation at external industry forums and staying ahead of emerging trends and best practice. Own and assure delivery of the Environment Roadmap for Construction Projects, identifying strategic improvements and leading impactful initiatives. Ensure all environmental obligations and regulatory requirements are met, including Development Consent Order (DCO) requirements, permits, licences and wider legal compliance. Provide technical input into project scopes and contract requirements and lead the technical assurance of environmental deliverables from designers, contractors and specialist consultants. Maintain and improve a robust environmental management system, aligned to ISO 14001:2015, ensuring risks and opportunities are effectively managed. Lead environmental data management, performance monitoring and target achievement, enabling effective reporting and assurance. Define training and upskilling needs, supporting internal teams and the supply chain through collaboration, forums and knowledge sharing. Do you have what we're looking for? You'll be a confident, experienced environmental professional with the ability to influence at senior levels and across complex stakeholder environments. You'll bring: Degree or postgraduate qualification (or equivalent) in Environmental Sciences. Chartered membership of a recognised environmental or sustainability professional institution (required). Significant experience in environmental management across major schemes and nationally significant infrastructure projects delivered under the Planning Act. Strong technical expertise in one or more environmental disciplines such as contaminated land, waste and materials management, ecology and biodiversity. Proven experience developing and assuring ISO 14001:2015 management systems; knowledge of PAS 2080 and construction sustainability rating schemes (e.g. BREEAM) is advantageous. Excellent stakeholder management, communication and influencing skills, with experience engaging at leadership level. Strong organisation, analytical, report writing and presentation skills, with project and contract management experience. Personal qualities we value A genuine passion for environmental sustainability and innovation Strategic thinker with the ability to turn plan into action Ability to dive into the detail to extract and communicate the essential Collaborative, resilient and credible under pressure A continuous improvement mindset and desire to develop others Confidence working with internal and external partners What's in it for you? 5% Welcome Bonus Performance based bonus scheme High street shops and restaurant discounts Healthcare scheme Life and disability insurance Professional training to develop Discounted travel Volunteer days Why We Value Diversity We are an organisation that places diversity, equity and inclusion at its heart. Our aim is to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success. London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please let us know, as part of your application, if you require any reasonable adjustments.
Apr 26, 2026
Full time
Circa £92,000 + £4,750 flex allowance + up to 20% bonus + benefits London Gatwick offers an exciting opportunity for a Senior Environmental Sustainability Manager to join our dynamic team at the world's most efficient single runway airport. This role takes an office first hybrid approach, with three days a week in the office, two days remote, managed around the needs of the business. What is the role? We are seeking an experienced Environmental professional to play a pivotal role within our Construction Sustainability team at London Gatwick. You will lead the strategic environmental direction across major construction programmes, including the Capital Investment Programme and the Northern Runway Project, embedding future focused environmental thinking from early concept through to delivery. This is a highly influential and hands on role, shaping decision making, driving continuous improvement, and ensuring environmental performance goes beyond compliance to deliver long term value and positive outcomes. What will you do? Act as the subject matter expert for environmental management in construction, representing the organisation at external industry forums and staying ahead of emerging trends and best practice. Own and assure delivery of the Environment Roadmap for Construction Projects, identifying strategic improvements and leading impactful initiatives. Ensure all environmental obligations and regulatory requirements are met, including Development Consent Order (DCO) requirements, permits, licences and wider legal compliance. Provide technical input into project scopes and contract requirements and lead the technical assurance of environmental deliverables from designers, contractors and specialist consultants. Maintain and improve a robust environmental management system, aligned to ISO 14001:2015, ensuring risks and opportunities are effectively managed. Lead environmental data management, performance monitoring and target achievement, enabling effective reporting and assurance. Define training and upskilling needs, supporting internal teams and the supply chain through collaboration, forums and knowledge sharing. Do you have what we're looking for? You'll be a confident, experienced environmental professional with the ability to influence at senior levels and across complex stakeholder environments. You'll bring: Degree or postgraduate qualification (or equivalent) in Environmental Sciences. Chartered membership of a recognised environmental or sustainability professional institution (required). Significant experience in environmental management across major schemes and nationally significant infrastructure projects delivered under the Planning Act. Strong technical expertise in one or more environmental disciplines such as contaminated land, waste and materials management, ecology and biodiversity. Proven experience developing and assuring ISO 14001:2015 management systems; knowledge of PAS 2080 and construction sustainability rating schemes (e.g. BREEAM) is advantageous. Excellent stakeholder management, communication and influencing skills, with experience engaging at leadership level. Strong organisation, analytical, report writing and presentation skills, with project and contract management experience. Personal qualities we value A genuine passion for environmental sustainability and innovation Strategic thinker with the ability to turn plan into action Ability to dive into the detail to extract and communicate the essential Collaborative, resilient and credible under pressure A continuous improvement mindset and desire to develop others Confidence working with internal and external partners What's in it for you? 5% Welcome Bonus Performance based bonus scheme High street shops and restaurant discounts Healthcare scheme Life and disability insurance Professional training to develop Discounted travel Volunteer days Why We Value Diversity We are an organisation that places diversity, equity and inclusion at its heart. Our aim is to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success. London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please let us know, as part of your application, if you require any reasonable adjustments.
Customer Success Manager (Education)
TryHackMe Ltd
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
carrington west
Head of Development Management & Major Projects
carrington west
Carrington West are assisting their local authority client based in the North of England in the search for a Head of Development Management to join their Town Planning Department on an initial 6 month contract (Extensions likely). The role will require you to lead and manage the Development Management (Including Major projects) and Enforcement functions to provide a modern, customer focussed and business friendly Planning service. Main Areas of Responsibility: Develop and maintain effective relationships with physical development and regeneration partners across the City, regionally and nationally. Develop and maintain a clear understanding of the needs, concerns and expectations of local communities and ensure these are fairly represented in the Planning process. Implement relevant core Regeneration and Planning strategies and associated policies. Effectively manage the development management service including setting objectives and managing performance. Effectively manage, support and promote the development of Council policy and joint strategic plans. Provide strong performance management of the Planning Service by owning and developing service planning, robust financial and budget management and performance measurement ensuring that continuous improvement, value for money and best value are delivered. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation and mentoring. Initiate and develop strong working relationships, both internally and externally. Build and maintain effective networks in order to seek out new ideas and innovations to improve service delivery Deal with conflicting demands to establish corporate priorities. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation, mentoring and coaching of staff and through the identification of training and development needs. Attend committee meetings, other member bodies and such external working groups as required. Represent the Planning Service at local and regional events as required for learning and sharing opportunities. To oversee the delivery of major development projects of strategic importance to the City. This key role will work across traditional boundaries within the planning profession and involve the areas of development control, planning policy design and implementation. To oversee strategic/regionally important planning applications (and associated detailed applications) from submission through negotiation and determination, to implementation and delivery. To co-ordinate, manage and lead the statutory Development Management function across the Planning and Enforcement Teams. To monitor and manage the Development Management / Enforcement work programme including the management and reporting of collection and expenditure of Section 106 monetary contributions. To develop and implement systems and procedures to ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of the City Developments Portfolios Business Plan, Planning Service and Government performance targets. Responding to development enquiries from within and outside the Council, including the provision of advice to the Senior Managers in respect of the Councils land holdings. To take lead responsibility for the Development Management function at the Planning Committee and other appropriate meetings of the Council including the preparation of information, editorial responsibility for reports and liaison with Committee Services. To ensure co-ordination and liaison with staff in the Building Control team. To ensure that Development Management makes a positive contribution to the strategic Local Plan including the preparation of land use allocations and development management policies based on sound evidence. To lead to ensure that the key processes for local development document production are undertaken, including statutory, regulatory and technical requirements; continuous community involvement in accordance with the Statement of Community Involvement and Sustainability and other appraisals and assessments; negotiation with outside agencies and dealing with elected members. To lead on implementing, monitoring and reviewing statutory development management policies/case law, planning strategies and proposals in relation to the Local Plan and other non-statutory guidance and to advise on further work as appropriate. To undertake or assist in undertaking city-wide and area based planning policy preparation and implementation. To champion social value and ensure it is an integral part of service provision and procurement ensuring wider social, economic and environmental benefits for the council, residents and communities. Being fully accountable for managing the councils resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Embed the Local Plans vision and strategic priorities in planning decision making to help maximise development opportunities. To have a good understanding of contract management To liaise with other local authorities, Combined Authority and organisations over development plans and strategic planning policy issues ensuring that the Council complies with the duty to cooperate. Representing the Council and Director of Planning & Building Control in committee meetings, other member bodies and such external working groups as required. Promote and implement business excellence throughout the service. Developing and helping to maintain information systems to support plan, strategy and policy development work. To monitor, review and ensure a balanced and cost-effective discharge of the Services functions by organising and continuously developing working practices. Contribute to the delivery of the Council Plan. Delivering and promoting excellent customer service, externally and internally. Contribute to sustainable development in all duties undertaken. Business continuity, emergency planning and risk management, ensuring health and safety and duty of care responsibilities are met. Participation in the tactical / out of hours rota. Commitment to managing people well and in line with the Councils People Plan. Completion of the relevant leadership development programme. To apply for this role, it is essential that you have experience managing a Development Management Team/Planning function. Experience in the wider management of the planning function, Demonstrable experience of dealing with large scale development proposals, appeals and enforcement, Delivery of service excellence and quality outcomes, Demonstrate experience of creating quality environments, and Significant experience of complex planning issues in a large urban area It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline. Carrington West Pay Rate - £750per/day Job Ref - 66016 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Apr 25, 2026
Contractor
Carrington West are assisting their local authority client based in the North of England in the search for a Head of Development Management to join their Town Planning Department on an initial 6 month contract (Extensions likely). The role will require you to lead and manage the Development Management (Including Major projects) and Enforcement functions to provide a modern, customer focussed and business friendly Planning service. Main Areas of Responsibility: Develop and maintain effective relationships with physical development and regeneration partners across the City, regionally and nationally. Develop and maintain a clear understanding of the needs, concerns and expectations of local communities and ensure these are fairly represented in the Planning process. Implement relevant core Regeneration and Planning strategies and associated policies. Effectively manage the development management service including setting objectives and managing performance. Effectively manage, support and promote the development of Council policy and joint strategic plans. Provide strong performance management of the Planning Service by owning and developing service planning, robust financial and budget management and performance measurement ensuring that continuous improvement, value for money and best value are delivered. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation and mentoring. Initiate and develop strong working relationships, both internally and externally. Build and maintain effective networks in order to seek out new ideas and innovations to improve service delivery Deal with conflicting demands to establish corporate priorities. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation, mentoring and coaching of staff and through the identification of training and development needs. Attend committee meetings, other member bodies and such external working groups as required. Represent the Planning Service at local and regional events as required for learning and sharing opportunities. To oversee the delivery of major development projects of strategic importance to the City. This key role will work across traditional boundaries within the planning profession and involve the areas of development control, planning policy design and implementation. To oversee strategic/regionally important planning applications (and associated detailed applications) from submission through negotiation and determination, to implementation and delivery. To co-ordinate, manage and lead the statutory Development Management function across the Planning and Enforcement Teams. To monitor and manage the Development Management / Enforcement work programme including the management and reporting of collection and expenditure of Section 106 monetary contributions. To develop and implement systems and procedures to ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of the City Developments Portfolios Business Plan, Planning Service and Government performance targets. Responding to development enquiries from within and outside the Council, including the provision of advice to the Senior Managers in respect of the Councils land holdings. To take lead responsibility for the Development Management function at the Planning Committee and other appropriate meetings of the Council including the preparation of information, editorial responsibility for reports and liaison with Committee Services. To ensure co-ordination and liaison with staff in the Building Control team. To ensure that Development Management makes a positive contribution to the strategic Local Plan including the preparation of land use allocations and development management policies based on sound evidence. To lead to ensure that the key processes for local development document production are undertaken, including statutory, regulatory and technical requirements; continuous community involvement in accordance with the Statement of Community Involvement and Sustainability and other appraisals and assessments; negotiation with outside agencies and dealing with elected members. To lead on implementing, monitoring and reviewing statutory development management policies/case law, planning strategies and proposals in relation to the Local Plan and other non-statutory guidance and to advise on further work as appropriate. To undertake or assist in undertaking city-wide and area based planning policy preparation and implementation. To champion social value and ensure it is an integral part of service provision and procurement ensuring wider social, economic and environmental benefits for the council, residents and communities. Being fully accountable for managing the councils resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Embed the Local Plans vision and strategic priorities in planning decision making to help maximise development opportunities. To have a good understanding of contract management To liaise with other local authorities, Combined Authority and organisations over development plans and strategic planning policy issues ensuring that the Council complies with the duty to cooperate. Representing the Council and Director of Planning & Building Control in committee meetings, other member bodies and such external working groups as required. Promote and implement business excellence throughout the service. Developing and helping to maintain information systems to support plan, strategy and policy development work. To monitor, review and ensure a balanced and cost-effective discharge of the Services functions by organising and continuously developing working practices. Contribute to the delivery of the Council Plan. Delivering and promoting excellent customer service, externally and internally. Contribute to sustainable development in all duties undertaken. Business continuity, emergency planning and risk management, ensuring health and safety and duty of care responsibilities are met. Participation in the tactical / out of hours rota. Commitment to managing people well and in line with the Councils People Plan. Completion of the relevant leadership development programme. To apply for this role, it is essential that you have experience managing a Development Management Team/Planning function. Experience in the wider management of the planning function, Demonstrable experience of dealing with large scale development proposals, appeals and enforcement, Delivery of service excellence and quality outcomes, Demonstrate experience of creating quality environments, and Significant experience of complex planning issues in a large urban area It would be beneficial to hold a Post-graduate degree in planning, regeneration or a related discipline. Carrington West Pay Rate - £750per/day Job Ref - 66016 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
National Audit Office
Senior Audit Manager - VFM
National Audit Office
Senior Audit Manager - Value For Money Contract type: Permanent Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle salary; circa£67,000 & London salary, circa£74,500 plus Civil Service Employer Pension Contribution of 28.9% The NAO welcomes applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. Senior Audit Manager: Value for money (performance audit) Introduction Thank you for your interest in joining the National Audit Office (NAO) as a Senior Audit Manager. This job description will give you a better idea of who we are, what you will do when you join us, and what we offer. It also gives more detail/s about the application process. We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy () sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. And, by taking on new opportunities and challenges, you'll build a rewarding and fascinating career. We are looking to recruit Senior Audit Managers. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money (performance audit) auditors, the civil service and internal auditors.If you like what you see and can meet our requirements, then we want to hear from you. The role Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. More about the NAO, including some of our recent value for money reports, is available on our website Responsibilities Our Senior Audit Managers play a key role in making sure we achieve our objectives and secure impact from our work: You will lead our teams to deliver high-quality work that supports improvements in the delivery of public services. This involves planning, researching and drafting our value for money reports, working alongside sector or topic specialists, analysts and qualified accountants as well as applying strong quantitative and qualitative analytical skills. You will role model behaviours and ways of working to support us as an exemplar organisation. You will engage with external clients and stakeholders to deliver greater engagement with our work. You will get involved in other work too, including investigations, correspondence (from the public and MPs) and other work that supports Parliamentary select committees. All Senior Audit Managers are expected to spend part of their time developing their expertise in one or more specialist areas through our networks (Hubs) across the office. This includes providing analytical insight and support to others outside of your team on your areas of expertise such as analytical techniques and methods, commercial and regulatory issues, digital transformation and data use in the public sector, financial risk and management, major project delivery, and people and operational management. Relationships and Accountability You will manage a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Auditors and / or Senior Analysts who lead a team of Analysts and accounting trainees to deliver high-quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The impact you will make Our work responds to government's plans and particularly those with long-term implications for public spending. You'll contribute to work that examines the cost, effectiveness and efficiency of government programmes and projects. Whatever you work on, it all serves to help hold government to account for the way it uses public money and helps to promote improvements in public service delivery. Our recommendations and reports on good practice help government improve public services, and our work in the last year led to: Positive financial impacts of £5.3 billion in 2024. For every £1 spent we delivered an impact of £53 through either reduced costs, improved service delivery or other benefits to people. 93% of our recommendations to government were accepted or partially accepted. You can find out more about us and our work by visiting The people we are looking for Education /work experience This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. A strong academic background and experience in managing audit projects and producing high quality, accessible written outputs. For individuals with an audit background this means: An ACA or other professional qualification (e.g. ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience. For individuals with other backgrounds this means either: A minimum of a 2:1 degree or a relevant post-graduate qualification and relevant experience. We are keen to hear from people who have experience shaping and evaluating public policy, leading change in organisations, or making a difference through impactful projects, no matter what sector those skills were gained in. Abilities: It will be essential that you can demonstrate the ability to: Lead, develop and motivate diverse teams and support all colleagues to deliver great work and achieve their potential. Support and manage teams ensure the delivery of high-quality assurance work which supports our strategic aims and enables longer term value for money. Oversee the production of a range of well-produced written outputs which support our findings and recommendations and are designed to engage a wide audience. Work collaboratively and flexibly to ensure the office achieves its objectives and to support the wellbeing and development of colleagues. Show creativity and innovation in how we do our work and build insights and support teams to do so. Work closely with colleagues in our Hubs (specialist knowledge teams) and other client teams to ensure we get the most value from our work and expand our knowledge and expertise. Create recognition and impact (improvements in public service delivery) from our work by developing strong and influential relationships with external clients and stakeholders. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of topics and outputs. Drive and determination to overcome obstacles, resistance or challenges to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge click apply for full job details
Apr 25, 2026
Full time
Senior Audit Manager - Value For Money Contract type: Permanent Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle salary; circa£67,000 & London salary, circa£74,500 plus Civil Service Employer Pension Contribution of 28.9% The NAO welcomes applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. Senior Audit Manager: Value for money (performance audit) Introduction Thank you for your interest in joining the National Audit Office (NAO) as a Senior Audit Manager. This job description will give you a better idea of who we are, what you will do when you join us, and what we offer. It also gives more detail/s about the application process. We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy () sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. And, by taking on new opportunities and challenges, you'll build a rewarding and fascinating career. We are looking to recruit Senior Audit Managers. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money (performance audit) auditors, the civil service and internal auditors.If you like what you see and can meet our requirements, then we want to hear from you. The role Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. More about the NAO, including some of our recent value for money reports, is available on our website Responsibilities Our Senior Audit Managers play a key role in making sure we achieve our objectives and secure impact from our work: You will lead our teams to deliver high-quality work that supports improvements in the delivery of public services. This involves planning, researching and drafting our value for money reports, working alongside sector or topic specialists, analysts and qualified accountants as well as applying strong quantitative and qualitative analytical skills. You will role model behaviours and ways of working to support us as an exemplar organisation. You will engage with external clients and stakeholders to deliver greater engagement with our work. You will get involved in other work too, including investigations, correspondence (from the public and MPs) and other work that supports Parliamentary select committees. All Senior Audit Managers are expected to spend part of their time developing their expertise in one or more specialist areas through our networks (Hubs) across the office. This includes providing analytical insight and support to others outside of your team on your areas of expertise such as analytical techniques and methods, commercial and regulatory issues, digital transformation and data use in the public sector, financial risk and management, major project delivery, and people and operational management. Relationships and Accountability You will manage a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Auditors and / or Senior Analysts who lead a team of Analysts and accounting trainees to deliver high-quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The impact you will make Our work responds to government's plans and particularly those with long-term implications for public spending. You'll contribute to work that examines the cost, effectiveness and efficiency of government programmes and projects. Whatever you work on, it all serves to help hold government to account for the way it uses public money and helps to promote improvements in public service delivery. Our recommendations and reports on good practice help government improve public services, and our work in the last year led to: Positive financial impacts of £5.3 billion in 2024. For every £1 spent we delivered an impact of £53 through either reduced costs, improved service delivery or other benefits to people. 93% of our recommendations to government were accepted or partially accepted. You can find out more about us and our work by visiting The people we are looking for Education /work experience This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. A strong academic background and experience in managing audit projects and producing high quality, accessible written outputs. For individuals with an audit background this means: An ACA or other professional qualification (e.g. ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience. For individuals with other backgrounds this means either: A minimum of a 2:1 degree or a relevant post-graduate qualification and relevant experience. We are keen to hear from people who have experience shaping and evaluating public policy, leading change in organisations, or making a difference through impactful projects, no matter what sector those skills were gained in. Abilities: It will be essential that you can demonstrate the ability to: Lead, develop and motivate diverse teams and support all colleagues to deliver great work and achieve their potential. Support and manage teams ensure the delivery of high-quality assurance work which supports our strategic aims and enables longer term value for money. Oversee the production of a range of well-produced written outputs which support our findings and recommendations and are designed to engage a wide audience. Work collaboratively and flexibly to ensure the office achieves its objectives and to support the wellbeing and development of colleagues. Show creativity and innovation in how we do our work and build insights and support teams to do so. Work closely with colleagues in our Hubs (specialist knowledge teams) and other client teams to ensure we get the most value from our work and expand our knowledge and expertise. Create recognition and impact (improvements in public service delivery) from our work by developing strong and influential relationships with external clients and stakeholders. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of topics and outputs. Drive and determination to overcome obstacles, resistance or challenges to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge click apply for full job details
Lipton Media
Business Development Manager
Lipton Media
Business Development Manager £50,000 - £60,000 + Uncapped Commission + Excellent Benefits Remote (2 days a month in London office flexible) Highly talented Business Development Manager required for a leading tech focused media business. You ll be responsible for generating sponsorship and digital marketing sales across their global portfolio of events and products. Our client runs a global series of B2B events and publishes industry-leading content for tech managers and leaders. They re a smart, friendly, and fast-moving team that delights their audience and partners through brilliant experiences and meaningful connections. This is a highly consultative, solutions-led sales role suited to someone who enjoys building long-term client relationships, shaping campaigns, and consistently exceeding revenue targets. You ll sell across a mix of event sponsorship, branded content, advertising and digital products, working closely with sales, marketing, operations and production teams to deliver exceptional outcomes for clients. Candidate Profile: 3+ years experience in a B2B sales role Ideally event sponsorship / Digital marketing solutions A proven track record of exceeding personal sales targets and driving results Experience selling portfolio-based solutions, ideally across events and digital products. Background in event sponsorship sales and/or digital marketing solutions (experience in one is required; both preferred) Demonstrated success selling into and growing complex client organisations Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 24, 2026
Full time
Business Development Manager £50,000 - £60,000 + Uncapped Commission + Excellent Benefits Remote (2 days a month in London office flexible) Highly talented Business Development Manager required for a leading tech focused media business. You ll be responsible for generating sponsorship and digital marketing sales across their global portfolio of events and products. Our client runs a global series of B2B events and publishes industry-leading content for tech managers and leaders. They re a smart, friendly, and fast-moving team that delights their audience and partners through brilliant experiences and meaningful connections. This is a highly consultative, solutions-led sales role suited to someone who enjoys building long-term client relationships, shaping campaigns, and consistently exceeding revenue targets. You ll sell across a mix of event sponsorship, branded content, advertising and digital products, working closely with sales, marketing, operations and production teams to deliver exceptional outcomes for clients. Candidate Profile: 3+ years experience in a B2B sales role Ideally event sponsorship / Digital marketing solutions A proven track record of exceeding personal sales targets and driving results Experience selling portfolio-based solutions, ideally across events and digital products. Background in event sponsorship sales and/or digital marketing solutions (experience in one is required; both preferred) Demonstrated success selling into and growing complex client organisations Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Consultant in Respiratory Medicine
NHS South Shields, Tyne And Wear
Consultant in Respiratory Medicine Closing date: 01 May 2026 Applications are invited for a post as consultant in respiratory medicine. This is a replacement post due to retirement within the team, joining a team of 14 consultants currently providing elective and non elective services from two acute hospital sites in South Tyneside and Sunderland. The team is supported by specialist nurses and provides care for a local population of nearly half a million people, with a high prevalence of acute and chronic respiratory disease. Predominantly a young department, the team is dynamic and friendly with plans in place for further service expansion and development of sub specialty care for the local population. Candidates with general respiratory experience are invited to apply, and a range of sub speciality interests can be accommodated. Job plans can be tailored to individuals to include special interests and flexible working. The trust supports two local medical schools with opportunities to become involved in teaching and hosts a number of doctors in higher specialty training, along with medical and nursing students. 12.5 PA (10 PA plus an additional 0.5) Main duties of the job The successful candidate will work across South Tyneside Hospital or Sunderland Royal Hospital depending on experience. The department is working towards a single team model of care, and there are plans to develop further cross site working. Elective and non elective activity is provided on both sites, with opportunities to become involved more closely with recent service developments such as the Targeted Lung Health Check, a Virtual Ward and plans for combined Infectious Disease and Respiratory Specialty clinics. Consultants will have the opportunity to be involved in research and to become part of a research team including Specialist Respiratory Research Nurses. All Consultants will have time to participate in weekly MDTs, regular departmental meetings and to lead in their specific specialty interest field. We are looking for a colleague who fits in with the trust values and works well as a dedicated team worker, compassionate, honest and respectful practitioner. Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. Work within the leadership of and direction set for the Thoracic Medicine services of South Tyneside & Sunderland and act as a source of advice both within and outwith the Trust (if appropriate). In conjunction with the Directorate teams, assist in the delivery of a comprehensive service to maintain the management and follow up of patients with chest and acute general medical conditions. Develop good working relationships within the Trust, with Primary Care, and with regional specialty colleagues. Person Specification Teaching and Education Experience of supervising junior medical staff. Experience of participation in undergraduate and postgraduate teaching. Ability to teach clinical / technical / practical skills. Qualification in medical education. Audit and Research Ability to apply research outcomes to clinical practice. Involvement in quality improvement measures. Ability to undertake multi disciplinary audit / audit in specialty area. Experience of clinical research. Undertaken research with published papers in refereed journals. Management and Administrative Experience Understanding of the NHS, Clinical Governance process and resource issues. Evidence of organisational, management and time management skills. Evidence of management and administration experience and understanding management goals. Management course and / or certificate. Qualifications Primary medical qualification. Full GMC registration. Entry onto the GMC Specialist Register or eligibility for entry within six months of the date of the AAC there is flexibility with the 6 month period with Executive Medical Director approval . Clinical Experience Relevant experience in any declared specialist interest pertinent to the post. Evidence of clinical audit. Understanding of clinical governance and a readiness to accept and acknowledge the responsibilities it implies. Competent in management of routine and emergency general medical patients. Success in obtaining funding for research. Evidence of research or innovative service developments. An area of sub specialty interest/experience. Personal Attributes Alignment with the Trust core values and behaviours. Flexible approach to service delivery and committed approach to development. Committed to share in professional, managerial and teaching responsibilities necessary to fulfil the obligations of the Directorate, the Trust and its workforce. Ability to communicate effectively with patients, relatives and healthcare workers and other agencies. Evidence of understanding of and adherence to principles of Good Medical Practice set out by the GMC. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South Tyneside and Sunderland NHS Foundation Trust
Apr 24, 2026
Full time
Consultant in Respiratory Medicine Closing date: 01 May 2026 Applications are invited for a post as consultant in respiratory medicine. This is a replacement post due to retirement within the team, joining a team of 14 consultants currently providing elective and non elective services from two acute hospital sites in South Tyneside and Sunderland. The team is supported by specialist nurses and provides care for a local population of nearly half a million people, with a high prevalence of acute and chronic respiratory disease. Predominantly a young department, the team is dynamic and friendly with plans in place for further service expansion and development of sub specialty care for the local population. Candidates with general respiratory experience are invited to apply, and a range of sub speciality interests can be accommodated. Job plans can be tailored to individuals to include special interests and flexible working. The trust supports two local medical schools with opportunities to become involved in teaching and hosts a number of doctors in higher specialty training, along with medical and nursing students. 12.5 PA (10 PA plus an additional 0.5) Main duties of the job The successful candidate will work across South Tyneside Hospital or Sunderland Royal Hospital depending on experience. The department is working towards a single team model of care, and there are plans to develop further cross site working. Elective and non elective activity is provided on both sites, with opportunities to become involved more closely with recent service developments such as the Targeted Lung Health Check, a Virtual Ward and plans for combined Infectious Disease and Respiratory Specialty clinics. Consultants will have the opportunity to be involved in research and to become part of a research team including Specialist Respiratory Research Nurses. All Consultants will have time to participate in weekly MDTs, regular departmental meetings and to lead in their specific specialty interest field. We are looking for a colleague who fits in with the trust values and works well as a dedicated team worker, compassionate, honest and respectful practitioner. Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. Work within the leadership of and direction set for the Thoracic Medicine services of South Tyneside & Sunderland and act as a source of advice both within and outwith the Trust (if appropriate). In conjunction with the Directorate teams, assist in the delivery of a comprehensive service to maintain the management and follow up of patients with chest and acute general medical conditions. Develop good working relationships within the Trust, with Primary Care, and with regional specialty colleagues. Person Specification Teaching and Education Experience of supervising junior medical staff. Experience of participation in undergraduate and postgraduate teaching. Ability to teach clinical / technical / practical skills. Qualification in medical education. Audit and Research Ability to apply research outcomes to clinical practice. Involvement in quality improvement measures. Ability to undertake multi disciplinary audit / audit in specialty area. Experience of clinical research. Undertaken research with published papers in refereed journals. Management and Administrative Experience Understanding of the NHS, Clinical Governance process and resource issues. Evidence of organisational, management and time management skills. Evidence of management and administration experience and understanding management goals. Management course and / or certificate. Qualifications Primary medical qualification. Full GMC registration. Entry onto the GMC Specialist Register or eligibility for entry within six months of the date of the AAC there is flexibility with the 6 month period with Executive Medical Director approval . Clinical Experience Relevant experience in any declared specialist interest pertinent to the post. Evidence of clinical audit. Understanding of clinical governance and a readiness to accept and acknowledge the responsibilities it implies. Competent in management of routine and emergency general medical patients. Success in obtaining funding for research. Evidence of research or innovative service developments. An area of sub specialty interest/experience. Personal Attributes Alignment with the Trust core values and behaviours. Flexible approach to service delivery and committed approach to development. Committed to share in professional, managerial and teaching responsibilities necessary to fulfil the obligations of the Directorate, the Trust and its workforce. Ability to communicate effectively with patients, relatives and healthcare workers and other agencies. Evidence of understanding of and adherence to principles of Good Medical Practice set out by the GMC. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South Tyneside and Sunderland NHS Foundation Trust
Supporting Futures Consulting Ltd
Clinical Practice Lead
Supporting Futures Consulting Ltd
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Apr 23, 2026
Full time
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
MorePeople
Pesticide Compliance Manager
MorePeople
The role Are you experienced in pesticide compliance within fresh produce? Or perhaps you're a recent graduate with a relevant scientific background and a strong interest in pesticide management and food safety? If so, this could be an excellent opportunity to join a well-established fresh produce business supplying major UK retailers. This role sits within the Responsible Sourcing team and will focus on managing pesticide compliance across a wide range of products, suppliers, and global supply chains. You will play a key role in ensuring supplier compliance, maintaining food safety due diligence, and supporting responsible and sustainable sourcing practices. This position would suit either an experienced compliance professional within fresh produce, agriculture, or food manufacturing, or a graduate with a relevant degree (for example MSc Ethnobotany or similar plant / crop science background) who is looking to build a career within technical and compliance functions. Key Responsibilities You will take ownership of pesticide compliance across the supply chain, ensuring suppliers meet customer and regulatory expectations. Responsibilities will include managing supplier and customer PPP and PPPL derogation processes, working closely with suppliers to gather the required information for pesticide concessions, and supporting the development of reduction plans where necessary. You will review and compile pesticide compliance documentation, including spray records, PPPLs, PPUs and residue analysis, ensuring all documentation is accurate and compliant with customer standards. The role will also involve maintaining pesticide risk assessments and regularly reporting on any changes to risk outcomes. Where non-compliance occurs, you will lead investigations, identify root causes, and implement corrective actions while documenting findings clearly. Working collaboratively with suppliers and internal teams, you will identify opportunities for early intervention through desktop risk assessments and supplier engagement. This may also include participating in supplier visits or audits where required. You will also support supplier recall and traceability exercises to ensure systems remain robust and compliant with customer expectations. About You You will ideally be educated to degree level in a relevant scientific field, with an interest or background in pesticides, crop science, plant science, agriculture, or a similar discipline. Experience within pesticide compliance, fresh produce technical roles, or agricultural supply chains would be highly beneficial. However, graduates with relevant qualifications and a strong interest in pesticide management are also encouraged to apply, as training can be provided. You will have strong organisational skills, attention to detail, and the ability to manage multiple tasks and projects effectively. The ability to work both independently and collaboratively with internal teams, suppliers, and customers is essential. You should also be confident using Microsoft Office, particularly Excel, and ideally have exposure to data analysis tools such as Power BI. Why Apply? This is a fantastic opportunity to join a respected fresh produce business and play an important role in ensuring responsible sourcing and pesticide compliance across an international supply chain. It offers strong career development for both experienced professionals and ambitious graduates looking to enter the technical side of the food and fresh produce industry. If this sounds like a role you could see yourself in then please get in touch with me. My name is Oskar Ballard and you can get in touch using the following: Tel: (phone number removed) Email: (url removed)
Apr 23, 2026
Full time
The role Are you experienced in pesticide compliance within fresh produce? Or perhaps you're a recent graduate with a relevant scientific background and a strong interest in pesticide management and food safety? If so, this could be an excellent opportunity to join a well-established fresh produce business supplying major UK retailers. This role sits within the Responsible Sourcing team and will focus on managing pesticide compliance across a wide range of products, suppliers, and global supply chains. You will play a key role in ensuring supplier compliance, maintaining food safety due diligence, and supporting responsible and sustainable sourcing practices. This position would suit either an experienced compliance professional within fresh produce, agriculture, or food manufacturing, or a graduate with a relevant degree (for example MSc Ethnobotany or similar plant / crop science background) who is looking to build a career within technical and compliance functions. Key Responsibilities You will take ownership of pesticide compliance across the supply chain, ensuring suppliers meet customer and regulatory expectations. Responsibilities will include managing supplier and customer PPP and PPPL derogation processes, working closely with suppliers to gather the required information for pesticide concessions, and supporting the development of reduction plans where necessary. You will review and compile pesticide compliance documentation, including spray records, PPPLs, PPUs and residue analysis, ensuring all documentation is accurate and compliant with customer standards. The role will also involve maintaining pesticide risk assessments and regularly reporting on any changes to risk outcomes. Where non-compliance occurs, you will lead investigations, identify root causes, and implement corrective actions while documenting findings clearly. Working collaboratively with suppliers and internal teams, you will identify opportunities for early intervention through desktop risk assessments and supplier engagement. This may also include participating in supplier visits or audits where required. You will also support supplier recall and traceability exercises to ensure systems remain robust and compliant with customer expectations. About You You will ideally be educated to degree level in a relevant scientific field, with an interest or background in pesticides, crop science, plant science, agriculture, or a similar discipline. Experience within pesticide compliance, fresh produce technical roles, or agricultural supply chains would be highly beneficial. However, graduates with relevant qualifications and a strong interest in pesticide management are also encouraged to apply, as training can be provided. You will have strong organisational skills, attention to detail, and the ability to manage multiple tasks and projects effectively. The ability to work both independently and collaboratively with internal teams, suppliers, and customers is essential. You should also be confident using Microsoft Office, particularly Excel, and ideally have exposure to data analysis tools such as Power BI. Why Apply? This is a fantastic opportunity to join a respected fresh produce business and play an important role in ensuring responsible sourcing and pesticide compliance across an international supply chain. It offers strong career development for both experienced professionals and ambitious graduates looking to enter the technical side of the food and fresh produce industry. If this sounds like a role you could see yourself in then please get in touch with me. My name is Oskar Ballard and you can get in touch using the following: Tel: (phone number removed) Email: (url removed)
2026 Project Management Business Graduate
Leonardo UK Ltd Yeovil, Somerset
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
Apr 22, 2026
Full time
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
Talent Development Partner Cambridge, UK
Riverlane Ltd Cambridge, Cambridgeshire
Cambridge, UK Full-time or Part-time Permanent Hybrid The salary range for this role is broad, as we are able to consider varying levels of experience. Any offer made will carefully take into account level of experience (including relevant industry experience), transferable relevant skills and previous relevant achievements. We will also consider part time applications for this role. Please indicate your preferred working schedule in your cover letter. About us Riverlane's mission is to master quantum error correction (QEC) and unlock a new age of human progress. From advances in material and climate science, to complex chemistry simulation for new drug design, quantum computers will help humanity solve some of its most important challenges. But without QEC, the industry's defining technical challenge, such breakthroughs can never be achieved. Riverlane is the world leader in QEC technology. QEC is a complex problem that requires a range of skills, talent and passion. Having raised more than $125M in funding to date to accelerate our cutting edge R&D in quantum error correction (QEC), Riverlane partners with many of the world's leading quantum hardware providers and government agencies to make fault tolerant quantum computing a reality. We're making remarkable progress and growing fast. About the role As our first dedicated Talent Development Partner, you'll own the learning and development agenda at Riverlane. This is a high impact, hands on role for someone who loves both the strategic and the practical: partnering with business leaders to diagnose development needs, then designing and delivering the interventions that address them. You'll be working with a highly technical, intellectually curious workforce spread across our Cambridge, Delft and Boston sites so you'll need to be creative, pragmatic and digitally savvy in how you reach and engage people. A particular focus of the role will be building out our line management and leadership capability as we scale, giving our managers and leaders the tools, frameworks and confidence to lead well. What you will do Needs Analysis & Learning Strategy Partner with leaders and managers across all functions and sites to identify development needs at both company wide and team specific levels. Conduct regular learning needs analyses, using data and stakeholder insight to prioritise where investment will have the greatest impact. Help shape and evolve Riverlane's overall approach to talent development as the company grows. Learning Design & Delivery Design and deliver a broad mix of learning interventions - from face to face workshops and facilitated sessions to self directed resources and blended programmes. Build and manage eLearning content using appropriate authoring tools and platforms, ensuring it is engaging, accessible and relevant across all three sites. Curate and manage external learning resources, vendor relationships and third party training providers where relevant. Run a structured line management development programme, equipping managers with practical skills in areas such as feedback, performance conversations, team development and inclusive leadership. Build and iterate a leadership development offering that supports Riverlane's senior and emerging leaders as the company scales. Act as a trusted coach and resource for managers seeking day to day guidance on developing their people. Work closely with functional leads and hiring managers to build role specific onboarding pathways that go beyond company induction - covering technical context, ways of working, and the tools and knowledge needed to hit the ground running. Graduate & Intern Programmes Lead the design and delivery of Riverlane's graduate and internship programmes, creating structured, high quality experiences that attract top early career talent and convert the best into long term hires. Develop learning and development curricula tailored to graduates and interns, balancing technical grounding with broader professional skills development. Act as the primary point of contact and advocate for graduates and interns throughout their programme, ensuring a consistent and engaging experience across sites. Own end to end programme management for all L&D initiatives - from scoping and design through to delivery and evaluation. Define and track meaningful metrics to assess the effectiveness and impact of learning interventions, evaluating programmes across multiple levels - from participant experience and knowledge gained, through to behaviour change on the job and tangible business impact. Produce regular reporting and insight for People team and business stakeholders, translating evaluation data into clear recommendations for how programmes should be iterated or scaled. Build a culture of evidence based L&D at Riverlane, ensuring that investment in development is tied to tangible outcomes such as improved performance, reduced time to productivity, manager effectiveness scores and retention. Manage the L&D budget effectively, balancing build vs. buy decisions thoughtfully. Ensure that development opportunities are equitable and accessible for colleagues in Cambridge, Delft and Boston, adapting delivery formats and timing to suit a geographically distributed workforce. What we need Proven experience in a learning & development or talent development role, ideally within a fast growing technology or deep tech environment. Demonstrable experience designing and delivering management or leadership development programmes, not just coordinating externally sourced training. Hands on experience with eLearning tools and learning management platforms. Experience conducting learning needs analyses and translating insight into practical, prioritised development plans. You have familiarity with psychometric tools and coaching frameworks. Strong facilitation and communication skills - you're confident running a workshop with senior leaders and equally at ease with early career engineers. A consultative mindset: you listen well, ask good questions, and shape solutions that are genuinely fit for purpose rather than off the shelf. Self starter with strong project management skills - you can own a programme from idea to evaluation with minimal oversight. Digitally curious and resourceful in how you use technology to extend the reach and quality of learning. Comfortable with ambiguity and energised by the opportunity to build something from the ground up. Comfortable working at a high pace, across multiple stakeholder groups and geographies simultaneously. You have experience working in a science, engineering or deep tech company. You have experience supporting organisational development or culture initiatives alongside L&D. You hold a CIPD qualification or equivalent. What can you expect from us A comprehensive benefits package that includes an annual bonus plan, private medical insurance, life insurance, and an contributory pension scheme. Equity, so that our team can share in the long term success of Riverlane. 28 days annual leave, plus bank holidays and enhanced family leave. A diverse work environment that brings together experts in many fields (including software and hardware development, quantum information theory, physics and maths) and over 20 different nationalities. A learning environment that encourages individual, team and company growth and development, including a regular programme of learning events and training and conference budgets. How to apply Please upload a CV and covering letter by clicking 'Apply'. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role. We review CVs as we receive them and interview as soon as we have applications that look like a good match. We do not use closing dates. So, please apply as soon as possible to avoid missing out on this role. Everyone is welcome at Riverlane. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age, disability, ethnicity, gender, gender reassignment, religion or belief, sexual orientation, marital or civil partnership status, or pregnancy and maternity/paternity. Women and other underrepresented groups may be less likely to apply for a role unless they meet all or nearly all of the requirements. If this applies to you, we still encourage you to apply - you may be a great fit, even if you don't meet every single qualification. We'd love to hear from you.
Apr 22, 2026
Full time
Cambridge, UK Full-time or Part-time Permanent Hybrid The salary range for this role is broad, as we are able to consider varying levels of experience. Any offer made will carefully take into account level of experience (including relevant industry experience), transferable relevant skills and previous relevant achievements. We will also consider part time applications for this role. Please indicate your preferred working schedule in your cover letter. About us Riverlane's mission is to master quantum error correction (QEC) and unlock a new age of human progress. From advances in material and climate science, to complex chemistry simulation for new drug design, quantum computers will help humanity solve some of its most important challenges. But without QEC, the industry's defining technical challenge, such breakthroughs can never be achieved. Riverlane is the world leader in QEC technology. QEC is a complex problem that requires a range of skills, talent and passion. Having raised more than $125M in funding to date to accelerate our cutting edge R&D in quantum error correction (QEC), Riverlane partners with many of the world's leading quantum hardware providers and government agencies to make fault tolerant quantum computing a reality. We're making remarkable progress and growing fast. About the role As our first dedicated Talent Development Partner, you'll own the learning and development agenda at Riverlane. This is a high impact, hands on role for someone who loves both the strategic and the practical: partnering with business leaders to diagnose development needs, then designing and delivering the interventions that address them. You'll be working with a highly technical, intellectually curious workforce spread across our Cambridge, Delft and Boston sites so you'll need to be creative, pragmatic and digitally savvy in how you reach and engage people. A particular focus of the role will be building out our line management and leadership capability as we scale, giving our managers and leaders the tools, frameworks and confidence to lead well. What you will do Needs Analysis & Learning Strategy Partner with leaders and managers across all functions and sites to identify development needs at both company wide and team specific levels. Conduct regular learning needs analyses, using data and stakeholder insight to prioritise where investment will have the greatest impact. Help shape and evolve Riverlane's overall approach to talent development as the company grows. Learning Design & Delivery Design and deliver a broad mix of learning interventions - from face to face workshops and facilitated sessions to self directed resources and blended programmes. Build and manage eLearning content using appropriate authoring tools and platforms, ensuring it is engaging, accessible and relevant across all three sites. Curate and manage external learning resources, vendor relationships and third party training providers where relevant. Run a structured line management development programme, equipping managers with practical skills in areas such as feedback, performance conversations, team development and inclusive leadership. Build and iterate a leadership development offering that supports Riverlane's senior and emerging leaders as the company scales. Act as a trusted coach and resource for managers seeking day to day guidance on developing their people. Work closely with functional leads and hiring managers to build role specific onboarding pathways that go beyond company induction - covering technical context, ways of working, and the tools and knowledge needed to hit the ground running. Graduate & Intern Programmes Lead the design and delivery of Riverlane's graduate and internship programmes, creating structured, high quality experiences that attract top early career talent and convert the best into long term hires. Develop learning and development curricula tailored to graduates and interns, balancing technical grounding with broader professional skills development. Act as the primary point of contact and advocate for graduates and interns throughout their programme, ensuring a consistent and engaging experience across sites. Own end to end programme management for all L&D initiatives - from scoping and design through to delivery and evaluation. Define and track meaningful metrics to assess the effectiveness and impact of learning interventions, evaluating programmes across multiple levels - from participant experience and knowledge gained, through to behaviour change on the job and tangible business impact. Produce regular reporting and insight for People team and business stakeholders, translating evaluation data into clear recommendations for how programmes should be iterated or scaled. Build a culture of evidence based L&D at Riverlane, ensuring that investment in development is tied to tangible outcomes such as improved performance, reduced time to productivity, manager effectiveness scores and retention. Manage the L&D budget effectively, balancing build vs. buy decisions thoughtfully. Ensure that development opportunities are equitable and accessible for colleagues in Cambridge, Delft and Boston, adapting delivery formats and timing to suit a geographically distributed workforce. What we need Proven experience in a learning & development or talent development role, ideally within a fast growing technology or deep tech environment. Demonstrable experience designing and delivering management or leadership development programmes, not just coordinating externally sourced training. Hands on experience with eLearning tools and learning management platforms. Experience conducting learning needs analyses and translating insight into practical, prioritised development plans. You have familiarity with psychometric tools and coaching frameworks. Strong facilitation and communication skills - you're confident running a workshop with senior leaders and equally at ease with early career engineers. A consultative mindset: you listen well, ask good questions, and shape solutions that are genuinely fit for purpose rather than off the shelf. Self starter with strong project management skills - you can own a programme from idea to evaluation with minimal oversight. Digitally curious and resourceful in how you use technology to extend the reach and quality of learning. Comfortable with ambiguity and energised by the opportunity to build something from the ground up. Comfortable working at a high pace, across multiple stakeholder groups and geographies simultaneously. You have experience working in a science, engineering or deep tech company. You have experience supporting organisational development or culture initiatives alongside L&D. You hold a CIPD qualification or equivalent. What can you expect from us A comprehensive benefits package that includes an annual bonus plan, private medical insurance, life insurance, and an contributory pension scheme. Equity, so that our team can share in the long term success of Riverlane. 28 days annual leave, plus bank holidays and enhanced family leave. A diverse work environment that brings together experts in many fields (including software and hardware development, quantum information theory, physics and maths) and over 20 different nationalities. A learning environment that encourages individual, team and company growth and development, including a regular programme of learning events and training and conference budgets. How to apply Please upload a CV and covering letter by clicking 'Apply'. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role. We review CVs as we receive them and interview as soon as we have applications that look like a good match. We do not use closing dates. So, please apply as soon as possible to avoid missing out on this role. Everyone is welcome at Riverlane. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age, disability, ethnicity, gender, gender reassignment, religion or belief, sexual orientation, marital or civil partnership status, or pregnancy and maternity/paternity. Women and other underrepresented groups may be less likely to apply for a role unless they meet all or nearly all of the requirements. If this applies to you, we still encourage you to apply - you may be a great fit, even if you don't meet every single qualification. We'd love to hear from you.
Orion Electrotech
Production Planning Manager
Orion Electrotech Ledbury, Herefordshire
Planning Production Manager Orion is partnered with an innovative manufacturing company based in Ledbury who are looking for a highly experienced Production Planning Manager to join the team. Planning Production Manager Benefits: Competitive salary: £62,000 - £72,000 Pension contribution Private health care Non contractual company performance bonus Hours: Monday to Friday, onsite only (no hybrid) 08 30 Planning Production Manager Responsibilities : Lead and own the SIOP process to align demand and capacity across all product lines, including subcontracted work, ensuring production readiness. Oversee material planning and inventory management , optimizing stock levels and ensuring timely, complete deliveries to support productivity and customer satisfaction. Develop and maintain production schedules (quarterly/monthly/weekly/daily), incorporating capacity planning, yield losses, and customer requirements to meet business targets. Drive continuous improvement in planning and scheduling processes, focusing on lead time reduction, data integrity, and enhanced product flow throughout the plant. Collaborate cross-functionally with departments such as Sales, Operations, Finance, IT, and HR to ensure cohesive and effective planning outcomes. Monitor and report performance metrics , including schedule adherence, dock performance, and throughput, while implementing SOPs and training to uphold standards and drive accountability. Manage external supply chain relationships , ensuring coordination with subcontractors and suppliers to maintain material flow and meet production timelines. Lead internal workflow optimization , aligning planning, purchasing, and logistics functions to ensure efficient operations and smooth production from order to dispatch Planning Production Manager Required Experience: Relevant Qualifications : Graduate-caliber with a management diploma or equivalent experience in a management role, ideally within a manufacturing environment. Extensive Planning Experience : Minimum of 5 years in a planning role, ideally with management responsibility in a manufacturing environment. Leadership & Team Management Skills : Proven ability to lead cross-functional teams including Planning, Purchasing, and Logistics, with strong delegation, coaching, and performance management capabilities. SIOP & Scheduling Expertise : Experience in leading Sales, Inventory & Operations Planning (SIOP) processes and developing detailed production schedules that align with customer demand and operational capacity. Inventory & Supply Chain Management : Strong understanding of inventory control, WIP, raw materials planning, and external supply chain coordination, including subcontractor management. Continuous Improvement & Problem Solving : Demonstrated use of Lean Manufacturing principles, FMEA, and Kaizen methodologies to drive process improvements and operational efficiency. Technical & Systems Proficiency : Competence in SAP, BW Oracle databases, and Microsoft Office tools, with the ability to analyze data and convert it into actionable insights. If you like the look of this Planning Production Manager role then click and apply or if you would like further information please contact Katie Maisey at Orion Electrotech Aylesbury INDMAN Thank you for your application. Due to the volume of applications, we receive, unfortunately, we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.
Oct 09, 2025
Full time
Planning Production Manager Orion is partnered with an innovative manufacturing company based in Ledbury who are looking for a highly experienced Production Planning Manager to join the team. Planning Production Manager Benefits: Competitive salary: £62,000 - £72,000 Pension contribution Private health care Non contractual company performance bonus Hours: Monday to Friday, onsite only (no hybrid) 08 30 Planning Production Manager Responsibilities : Lead and own the SIOP process to align demand and capacity across all product lines, including subcontracted work, ensuring production readiness. Oversee material planning and inventory management , optimizing stock levels and ensuring timely, complete deliveries to support productivity and customer satisfaction. Develop and maintain production schedules (quarterly/monthly/weekly/daily), incorporating capacity planning, yield losses, and customer requirements to meet business targets. Drive continuous improvement in planning and scheduling processes, focusing on lead time reduction, data integrity, and enhanced product flow throughout the plant. Collaborate cross-functionally with departments such as Sales, Operations, Finance, IT, and HR to ensure cohesive and effective planning outcomes. Monitor and report performance metrics , including schedule adherence, dock performance, and throughput, while implementing SOPs and training to uphold standards and drive accountability. Manage external supply chain relationships , ensuring coordination with subcontractors and suppliers to maintain material flow and meet production timelines. Lead internal workflow optimization , aligning planning, purchasing, and logistics functions to ensure efficient operations and smooth production from order to dispatch Planning Production Manager Required Experience: Relevant Qualifications : Graduate-caliber with a management diploma or equivalent experience in a management role, ideally within a manufacturing environment. Extensive Planning Experience : Minimum of 5 years in a planning role, ideally with management responsibility in a manufacturing environment. Leadership & Team Management Skills : Proven ability to lead cross-functional teams including Planning, Purchasing, and Logistics, with strong delegation, coaching, and performance management capabilities. SIOP & Scheduling Expertise : Experience in leading Sales, Inventory & Operations Planning (SIOP) processes and developing detailed production schedules that align with customer demand and operational capacity. Inventory & Supply Chain Management : Strong understanding of inventory control, WIP, raw materials planning, and external supply chain coordination, including subcontractor management. Continuous Improvement & Problem Solving : Demonstrated use of Lean Manufacturing principles, FMEA, and Kaizen methodologies to drive process improvements and operational efficiency. Technical & Systems Proficiency : Competence in SAP, BW Oracle databases, and Microsoft Office tools, with the ability to analyze data and convert it into actionable insights. If you like the look of this Planning Production Manager role then click and apply or if you would like further information please contact Katie Maisey at Orion Electrotech Aylesbury INDMAN Thank you for your application. Due to the volume of applications, we receive, unfortunately, we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.
itecopeople
Head of AI Automation & Application Strategy
itecopeople
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
Oct 08, 2025
Full time
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Croydon, London
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Ilford, Essex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

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