Aftersales Managers, Do you want to join a modern and dynamic group! This is a fantastic opportunity with an excellent salary to match. An industry award winning group with amazing benefits. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Aftersales Manager to join their successful business based in the Wilmslow area. Aftersales Manager benefits include: Industry leading package and commission scheme Industry leading management development programme 33 days annual leave, in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Company Car & Fuel card Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website Aftersales Manager Requirements: •This is a busy and demanding business, you will be responsible for the successful operation of the department, managing a large team. •Your focus will be to ensure volume and profit targets are met by inspiring and leading your team to achieve their full potential, always delivering the highest level of customer satisfaction. •You will need to have worked in a similar position within a large PLC environment within the motor trade and be able to demonstrate excellent organisational skills, effective people skills and be able to show strong financial control. To find out more or to apply for this vacancy you can email (url removed) Alternatively why not call Daniel directly on (phone number removed) or (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
May 01, 2026
Full time
Aftersales Managers, Do you want to join a modern and dynamic group! This is a fantastic opportunity with an excellent salary to match. An industry award winning group with amazing benefits. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Aftersales Manager to join their successful business based in the Wilmslow area. Aftersales Manager benefits include: Industry leading package and commission scheme Industry leading management development programme 33 days annual leave, in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Company Car & Fuel card Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website Aftersales Manager Requirements: •This is a busy and demanding business, you will be responsible for the successful operation of the department, managing a large team. •Your focus will be to ensure volume and profit targets are met by inspiring and leading your team to achieve their full potential, always delivering the highest level of customer satisfaction. •You will need to have worked in a similar position within a large PLC environment within the motor trade and be able to demonstrate excellent organisational skills, effective people skills and be able to show strong financial control. To find out more or to apply for this vacancy you can email (url removed) Alternatively why not call Daniel directly on (phone number removed) or (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 01, 2026
Full time
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
May 01, 2026
Contractor
Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Your new company Join a dynamic, award-winning advisory firm with ambitious plans to double in size over the next five years. With a strong private client offering and access to an international network spanning over 150 countries, the firm provides a collaborative, forward-thinking environment where senior professionals can truly influence growth click apply for full job details
May 01, 2026
Full time
Your new company Join a dynamic, award-winning advisory firm with ambitious plans to double in size over the next five years. With a strong private client offering and access to an international network spanning over 150 countries, the firm provides a collaborative, forward-thinking environment where senior professionals can truly influence growth click apply for full job details
About the Role We are looking for a skilled and motivated Agricultural Fitter with strong expertise in hydraulic and electronic systems to join a well-established agricultural dealership or contracting operation. The successful candidate will be responsible for the maintenance, diagnostics, and repair of modern agricultural machinery, with a particular focus on hydraulic circuits, electronic control systems, GPS/auto-steer technology, and precision farming equipment. Key Responsibilities • Carry out diagnostics, servicing, and repair of hydraulic systems including pumps, rams, valves, hoses, and hydraulic motors on a wide range of agricultural machinery • Diagnose and repair electronic and electrical faults on tractors, combines, sprayers, drills, and ancillary equipment using manufacturer diagnostic software • Install, calibrate, and maintain GPS guidance systems, auto-steer, variable rate controllers, and ISOBUS-compatible implements • Perform routine servicing, pre-season inspections, and PDIs (pre-delivery inspections) on new and used machinery • Carry out both workshop-based and on-farm repairs, providing a responsive and professional field service when required • Read and interpret hydraulic schematics, wiring diagrams, and technical service bulletins • Maintain accurate service records and job cards, ensuring parts are ordered efficiently • Liaise with customers in a professional and courteous manner, providing clear communication on repair progress and timescales • Support the wider workshop team during peak periods such as harvest and drilling seasons • Stay up to date with new machinery technology, attending manufacturer training courses as required Skills & Requirements • Proven experience as an agricultural or plant fitter, ideally with a focus on hydraulic and electronic systems • City & Guilds / NVQ Level 3 in Land-Based Engineering or equivalent qualification • Strong working knowledge of hydraulic circuits and electronic control units (ECUs) • Experience using manufacturer diagnostic tools (e.g., John Deere Service Advisor, AGCO EDT, CNH EST, CLAAS CDS)• Ability to read and interpret technical drawings, hydraulic schematics, and wiring diagrams • Full UK driving licence (essential) • Excellent problem-solving skills and a methodical approach to fault-finding • Ability to work independently and as part of a team in a fast-paced environment • Willingness to undertake on-farm callouts, including occasional weekend and evening work during peak seasons Desirable • Manufacturer-specific training certifications (e.g., John Deere, Case IH, New Holland, Fendt, CLAAS) • Experience with precision agriculture technology and telematics systems • Welding and fabrication skills (MIG/TIG) • Forklift or telehandler licence What's on Offer • Competitive salary dependent on experience • Company vehicle or van (for field service roles) • Manufacturer training and ongoing professional development • Pension scheme and holiday entitlement • Supportive team environment with genuine career progression opportunities How to Apply For a confidential discussion or to apply, please contact Sam at (url removed). We truly value each and every candidate and are committed to finding the right opportunity for you.
May 01, 2026
Full time
About the Role We are looking for a skilled and motivated Agricultural Fitter with strong expertise in hydraulic and electronic systems to join a well-established agricultural dealership or contracting operation. The successful candidate will be responsible for the maintenance, diagnostics, and repair of modern agricultural machinery, with a particular focus on hydraulic circuits, electronic control systems, GPS/auto-steer technology, and precision farming equipment. Key Responsibilities • Carry out diagnostics, servicing, and repair of hydraulic systems including pumps, rams, valves, hoses, and hydraulic motors on a wide range of agricultural machinery • Diagnose and repair electronic and electrical faults on tractors, combines, sprayers, drills, and ancillary equipment using manufacturer diagnostic software • Install, calibrate, and maintain GPS guidance systems, auto-steer, variable rate controllers, and ISOBUS-compatible implements • Perform routine servicing, pre-season inspections, and PDIs (pre-delivery inspections) on new and used machinery • Carry out both workshop-based and on-farm repairs, providing a responsive and professional field service when required • Read and interpret hydraulic schematics, wiring diagrams, and technical service bulletins • Maintain accurate service records and job cards, ensuring parts are ordered efficiently • Liaise with customers in a professional and courteous manner, providing clear communication on repair progress and timescales • Support the wider workshop team during peak periods such as harvest and drilling seasons • Stay up to date with new machinery technology, attending manufacturer training courses as required Skills & Requirements • Proven experience as an agricultural or plant fitter, ideally with a focus on hydraulic and electronic systems • City & Guilds / NVQ Level 3 in Land-Based Engineering or equivalent qualification • Strong working knowledge of hydraulic circuits and electronic control units (ECUs) • Experience using manufacturer diagnostic tools (e.g., John Deere Service Advisor, AGCO EDT, CNH EST, CLAAS CDS)• Ability to read and interpret technical drawings, hydraulic schematics, and wiring diagrams • Full UK driving licence (essential) • Excellent problem-solving skills and a methodical approach to fault-finding • Ability to work independently and as part of a team in a fast-paced environment • Willingness to undertake on-farm callouts, including occasional weekend and evening work during peak seasons Desirable • Manufacturer-specific training certifications (e.g., John Deere, Case IH, New Holland, Fendt, CLAAS) • Experience with precision agriculture technology and telematics systems • Welding and fabrication skills (MIG/TIG) • Forklift or telehandler licence What's on Offer • Competitive salary dependent on experience • Company vehicle or van (for field service roles) • Manufacturer training and ongoing professional development • Pension scheme and holiday entitlement • Supportive team environment with genuine career progression opportunities How to Apply For a confidential discussion or to apply, please contact Sam at (url removed). We truly value each and every candidate and are committed to finding the right opportunity for you.
A well-known automotive service provider is looking for an experienced Service Advisor in East Trewent, UK. You will manage service bookings, ensure high customer satisfaction, and upsell additional services. The ideal candidate has a solid background in service advising, familiarity with DMS systems like Kerridge, and a full UK driving license. Benefits include 22 days holiday, eye tests, flu vaccinations, and staff discounts.
May 01, 2026
Full time
A well-known automotive service provider is looking for an experienced Service Advisor in East Trewent, UK. You will manage service bookings, ensure high customer satisfaction, and upsell additional services. The ideal candidate has a solid background in service advising, familiarity with DMS systems like Kerridge, and a full UK driving license. Benefits include 22 days holiday, eye tests, flu vaccinations, and staff discounts.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Our client, a well-established multi-franchised dealership located in Treforset, is seeking an experienced Vehicle Service Advisor to join their professional team. This Vehicle Service Advisor position offers an excellent opportunity for driven individuals looking to develop their career within a reputable automotive business. The successful Service Advisor will be responsible for delivering exceptional customer service, managing service bookings, and ensuring customer satisfaction throughout their visit. Benefits: Competitive starting salary up to 29,750 per annum Uncapped monthly bonus potential of 500- 1,000, linked to performance 30 gift voucher from the brand for each service plan sold No weekend work; hours Monday to Friday, 7:00am to 6:00pm shifts Overtime paid at time and a half 22 days annual holiday entitlement plus bank holidays, increasing to 25 days after 3 years Ongoing manufacturer-approved training and development Staff discount schemes and benefits for friends and family Company pension scheme Excellent long-term career prospects within a reputable local business operating for over 60 years Duties as a Service Advisor: Welcoming customers into the Service Department and providing a proactive service experience Liaising with the workshop team to update customers on vehicle repair and service progress Managing service bookings and scheduling repairs or maintenance work Upselling additional products and services where appropriate Advising customers on vehicle maintenance and repair options Ensuring high levels of customer satisfaction through excellent communication and organisational skills Maintaining accurate records using DMS systems, preferably Pinewood Pinnacle, and Microsoft Office Chasing work in progress to ensure timely completion of jobs Managing courtesy vehicle arrangements when necessary Requirements: Recent or current experience as a Service Advisor or in a similar customer-facing automotive role UK driving licence with minimal points Strong communication and organisational skills Knowledge of Microsoft Office and DMS systems (experience with Pinewood Pinnacle is advantageous) Exceptional customer service skills and the ability to upsell effectively Willingness to work Monday to Friday within the hours of 7:00am to 6:00pm Additional experience in a customer service role outside the motor trade will be considered with the right attitude and licensing Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforset and Rhondda Cynon Taf, today to discover more about this fantastic Service Advisor vacancy. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
May 01, 2026
Full time
Our client, a well-established multi-franchised dealership located in Treforset, is seeking an experienced Vehicle Service Advisor to join their professional team. This Vehicle Service Advisor position offers an excellent opportunity for driven individuals looking to develop their career within a reputable automotive business. The successful Service Advisor will be responsible for delivering exceptional customer service, managing service bookings, and ensuring customer satisfaction throughout their visit. Benefits: Competitive starting salary up to 29,750 per annum Uncapped monthly bonus potential of 500- 1,000, linked to performance 30 gift voucher from the brand for each service plan sold No weekend work; hours Monday to Friday, 7:00am to 6:00pm shifts Overtime paid at time and a half 22 days annual holiday entitlement plus bank holidays, increasing to 25 days after 3 years Ongoing manufacturer-approved training and development Staff discount schemes and benefits for friends and family Company pension scheme Excellent long-term career prospects within a reputable local business operating for over 60 years Duties as a Service Advisor: Welcoming customers into the Service Department and providing a proactive service experience Liaising with the workshop team to update customers on vehicle repair and service progress Managing service bookings and scheduling repairs or maintenance work Upselling additional products and services where appropriate Advising customers on vehicle maintenance and repair options Ensuring high levels of customer satisfaction through excellent communication and organisational skills Maintaining accurate records using DMS systems, preferably Pinewood Pinnacle, and Microsoft Office Chasing work in progress to ensure timely completion of jobs Managing courtesy vehicle arrangements when necessary Requirements: Recent or current experience as a Service Advisor or in a similar customer-facing automotive role UK driving licence with minimal points Strong communication and organisational skills Knowledge of Microsoft Office and DMS systems (experience with Pinewood Pinnacle is advantageous) Exceptional customer service skills and the ability to upsell effectively Willingness to work Monday to Friday within the hours of 7:00am to 6:00pm Additional experience in a customer service role outside the motor trade will be considered with the right attitude and licensing Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforset and Rhondda Cynon Taf, today to discover more about this fantastic Service Advisor vacancy. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Customer Service Advisor Contract Type: 3-Month Contract initially (with potential 3-month extension) Working Hours: Monday to Friday, 8:30 AM - 5:00 PM Location: Waterside Heathrow & all 5 days onsite About the Role: We are seeking a dedicated and customer-focused Customer Service Advisor to join our client's mini contact centre team. You will be the first point of contact for a wide range of customer queries, handling between 50 and 100 calls per day. This is a fast-paced role requiring excellent communication skills and a calm, solution-oriented approach. Key Responsibilities: Handle inbound customer calls efficiently and professionally.Assist with password resets and access issues related to our ecosystem.Deliver accurate information and resolve queries in a timely manner.Maintain records of customer interactions and follow up as needed.Participate in training sessions to stay updated on systems and processes. What We Offer: Structured training to ensure you're confident in your role.A supportive team environment.Potential for contract extension based on performance and business needs. #
May 01, 2026
Seasonal
Customer Service Advisor Contract Type: 3-Month Contract initially (with potential 3-month extension) Working Hours: Monday to Friday, 8:30 AM - 5:00 PM Location: Waterside Heathrow & all 5 days onsite About the Role: We are seeking a dedicated and customer-focused Customer Service Advisor to join our client's mini contact centre team. You will be the first point of contact for a wide range of customer queries, handling between 50 and 100 calls per day. This is a fast-paced role requiring excellent communication skills and a calm, solution-oriented approach. Key Responsibilities: Handle inbound customer calls efficiently and professionally.Assist with password resets and access issues related to our ecosystem.Deliver accurate information and resolve queries in a timely manner.Maintain records of customer interactions and follow up as needed.Participate in training sessions to stay updated on systems and processes. What We Offer: Structured training to ensure you're confident in your role.A supportive team environment.Potential for contract extension based on performance and business needs. #
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
May 01, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Client Manager Location: Chester (hybrid working available) Job Type: Full-time, Permanent Salary: £38,000 - £48,000 per annum (dependent on experience) The role We're working with a well-established Accountancy Practice in Chester who are looking to add an experienced Client Manager to their growing team. This is a hands-on, client-facing role where you'll take ownership of a varied portfolio, acting as the main point of contact and trusted advisor. You'll work closely with senior leadership while also supporting and developing junior team members. If you enjoy building long-term client relationships, managing deadlines, and being part of a friendly, supportive team, this could be a great next step. Key responsibilities Managing your own portfolio of clients, acting as their main day-to-day contact Reviewing and overseeing accounts, tax computations and related submissions Ensuring work is delivered accurately, on time and to a high standard Building strong relationships and identifying opportunities to add value Supporting, reviewing and mentoring junior members of the team Liaising with internal teams to ensure smooth workflow and deadlines Keeping up to date with relevant regulations and best practice What we're looking for Previous experience in a client / portfolio management role within a Practice environment Strong technical knowledge with the ability to review work confidently Excellent communication skills and a genuine client-focused approach Experience managing deadlines and multiple priorities Comfortable supporting and guiding junior team members Professionally qualified (ACA / ACCA or equivalent) or qualified by experience What's on offer Competitive salary in line with the local market Full-time, permanent position Hybrid and flexible working options 25 days holiday plus bank holidays Pension scheme Study support (where relevant) Supportive, friendly team culture Clear progression and development opportunities Why apply? You'll be joining a stable, growing firm that values its people, encourages development and promotes a healthy work-life balance. The role offers autonomy, variety and the chance to really build relationships with clients and colleagues alike.
May 01, 2026
Full time
Client Manager Location: Chester (hybrid working available) Job Type: Full-time, Permanent Salary: £38,000 - £48,000 per annum (dependent on experience) The role We're working with a well-established Accountancy Practice in Chester who are looking to add an experienced Client Manager to their growing team. This is a hands-on, client-facing role where you'll take ownership of a varied portfolio, acting as the main point of contact and trusted advisor. You'll work closely with senior leadership while also supporting and developing junior team members. If you enjoy building long-term client relationships, managing deadlines, and being part of a friendly, supportive team, this could be a great next step. Key responsibilities Managing your own portfolio of clients, acting as their main day-to-day contact Reviewing and overseeing accounts, tax computations and related submissions Ensuring work is delivered accurately, on time and to a high standard Building strong relationships and identifying opportunities to add value Supporting, reviewing and mentoring junior members of the team Liaising with internal teams to ensure smooth workflow and deadlines Keeping up to date with relevant regulations and best practice What we're looking for Previous experience in a client / portfolio management role within a Practice environment Strong technical knowledge with the ability to review work confidently Excellent communication skills and a genuine client-focused approach Experience managing deadlines and multiple priorities Comfortable supporting and guiding junior team members Professionally qualified (ACA / ACCA or equivalent) or qualified by experience What's on offer Competitive salary in line with the local market Full-time, permanent position Hybrid and flexible working options 25 days holiday plus bank holidays Pension scheme Study support (where relevant) Supportive, friendly team culture Clear progression and development opportunities Why apply? You'll be joining a stable, growing firm that values its people, encourages development and promotes a healthy work-life balance. The role offers autonomy, variety and the chance to really build relationships with clients and colleagues alike.
A Main Dealer Approved Bodyshop Repair Centre in the Chelmsford area is looking for a Service Advisor. Job Details ; Salary Package Negotiable Monday- Friday Allocate Jobs to workshop Ensure smooth running of the Workshop efficiency Quality Control work carried out Liaise with Estimators and Bodyshop Manager Great opportunity to work in a friendly and supportive team.!
May 01, 2026
Full time
A Main Dealer Approved Bodyshop Repair Centre in the Chelmsford area is looking for a Service Advisor. Job Details ; Salary Package Negotiable Monday- Friday Allocate Jobs to workshop Ensure smooth running of the Workshop efficiency Quality Control work carried out Liaise with Estimators and Bodyshop Manager Great opportunity to work in a friendly and supportive team.!
We're looking for a customer focused Aftersales Consultant to join our dynamic team and play a key role in delivering an exceptional customer experience. About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 01, 2026
Full time
We're looking for a customer focused Aftersales Consultant to join our dynamic team and play a key role in delivering an exceptional customer experience. About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Wholesale Service Desk Technical Advisor page is loaded Wholesale Service Desk Technical Advisorremote type: Hybrid Workinglocations: Snodland, Kenttime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 29, 2026 (12 days left to apply)job requisition id: JR101058 Summary: The hours for this role are 13:30 - 22:00 (one day starting at 14:00) Monday - Sunday on a 5 week shift pattern with two days off in lieu. We want to be the water company people want to be supplied by and want to work for. You'll take up this crucial role to join our Wholesale Service Desk team as a Technical Advisor. Put simply, we manage the network of pipes, water mains and treatment works that make up our water supply network. Our team helps to solve problems for customers that experience issues with their water supply. This can range from having no water, low pressure, issues with taste or smell and other water supply difficulties. This role is all about remaining calm, listening well and deciding the best action to take. If you can't solve it first-hand, you'll liaise with field based technicians who will investigate and do what's necessary to get the customer's water supply running as it should. Previous experience in answering the phone to customers is welcomed but not essential. In this friendly, team-spirited environment you can expect plenty of coaching to help you to develop and expand your knowledge. What's really important is that you bring your enthusiasm to learn and passion to improve at what you do. You'll get exposure to many colleagues around the business and will gain detailed knowledge of how we deliver water to our customers and the challenges we face. And as someone who always takes responsibility for achieving the best possible results; you can increase your earnings by up to £1800 per annum through meeting your personal objectives and helping us achieve the best customer satisfaction scores. You'll also find lots of recognition and fun happening here in our busy, collaborative team with the opportunity to join in with our social and wellbeing events. Main responsibilities: You'll assess issues with customer water supply to allow work to be prioritised and allocated to the field teams. You ensure network interruptions are known and shared with the rest of the business and help provide customer updates via the website and telephone. You'll help resolve customers contacting us via email or telephone about concerns with their water supply. You'll ensure customer's accounts are updated following each contact with us to ensure comprehensive and accurate records are available. Once investigations or works has been completed, you'll keep in touch with customers to update them to ensure that a 10/10 service has been provided. You'll ensure your knowledge and skills remain up to date by using the tools, resources and information available so that you can continue to provide the best possible service to our customers. What you'll need: Skills / Qualifications / Experience: You're able to work from the Snodland office when required and for a minimum of 2 days a week. Have adequate internet strength if required to otherwise work at home. Can communicate positively in an extremely busy working environment. Can make quick decisions quickly and multitask Have 4 GCSE passes (or equivalent), including Maths and English. Confident using different computer systems to perform your role. You'll bring your strong customer service focus with a determination to resolve customer issues.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.86 + 10% uplift for working out of hours Join our team:Be you, belong and valued. Grow a career with a meaningful purpose.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.Grow a career with a meaningful purpose. • Come to work to be safe, valued, and trusted. • We'll encourage you to create and pursue new opportunities for personal growth. • A place to be the real you, build deeper connections and enjoy a sense of belonging. • Be invested in helping us to create a sustainable water supply for now, and in the future.
May 01, 2026
Full time
Wholesale Service Desk Technical Advisor page is loaded Wholesale Service Desk Technical Advisorremote type: Hybrid Workinglocations: Snodland, Kenttime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 29, 2026 (12 days left to apply)job requisition id: JR101058 Summary: The hours for this role are 13:30 - 22:00 (one day starting at 14:00) Monday - Sunday on a 5 week shift pattern with two days off in lieu. We want to be the water company people want to be supplied by and want to work for. You'll take up this crucial role to join our Wholesale Service Desk team as a Technical Advisor. Put simply, we manage the network of pipes, water mains and treatment works that make up our water supply network. Our team helps to solve problems for customers that experience issues with their water supply. This can range from having no water, low pressure, issues with taste or smell and other water supply difficulties. This role is all about remaining calm, listening well and deciding the best action to take. If you can't solve it first-hand, you'll liaise with field based technicians who will investigate and do what's necessary to get the customer's water supply running as it should. Previous experience in answering the phone to customers is welcomed but not essential. In this friendly, team-spirited environment you can expect plenty of coaching to help you to develop and expand your knowledge. What's really important is that you bring your enthusiasm to learn and passion to improve at what you do. You'll get exposure to many colleagues around the business and will gain detailed knowledge of how we deliver water to our customers and the challenges we face. And as someone who always takes responsibility for achieving the best possible results; you can increase your earnings by up to £1800 per annum through meeting your personal objectives and helping us achieve the best customer satisfaction scores. You'll also find lots of recognition and fun happening here in our busy, collaborative team with the opportunity to join in with our social and wellbeing events. Main responsibilities: You'll assess issues with customer water supply to allow work to be prioritised and allocated to the field teams. You ensure network interruptions are known and shared with the rest of the business and help provide customer updates via the website and telephone. You'll help resolve customers contacting us via email or telephone about concerns with their water supply. You'll ensure customer's accounts are updated following each contact with us to ensure comprehensive and accurate records are available. Once investigations or works has been completed, you'll keep in touch with customers to update them to ensure that a 10/10 service has been provided. You'll ensure your knowledge and skills remain up to date by using the tools, resources and information available so that you can continue to provide the best possible service to our customers. What you'll need: Skills / Qualifications / Experience: You're able to work from the Snodland office when required and for a minimum of 2 days a week. Have adequate internet strength if required to otherwise work at home. Can communicate positively in an extremely busy working environment. Can make quick decisions quickly and multitask Have 4 GCSE passes (or equivalent), including Maths and English. Confident using different computer systems to perform your role. You'll bring your strong customer service focus with a determination to resolve customer issues.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.86 + 10% uplift for working out of hours Join our team:Be you, belong and valued. Grow a career with a meaningful purpose.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.Grow a career with a meaningful purpose. • Come to work to be safe, valued, and trusted. • We'll encourage you to create and pursue new opportunities for personal growth. • A place to be the real you, build deeper connections and enjoy a sense of belonging. • Be invested in helping us to create a sustainable water supply for now, and in the future.
Independent Living Advisor Location: Crewe, Chesire Hourly rate: 14.87 PAYE Contract Type: 3 months Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Assist residents with housing benefit queries and accessing financial support Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Key Outcomes High levels of resident satisfaction and service delivery Residents understand scheme systems (e.g. intercoms, emergency procedures) Accurate, timely, and compliant record-keeping Adherence to organisational standards, policies, and regulatory requirements Achievement of individual and team objectives Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Richard Coombs on (phone number removed) and email a copy of your CV.
May 01, 2026
Seasonal
Independent Living Advisor Location: Crewe, Chesire Hourly rate: 14.87 PAYE Contract Type: 3 months Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Assist residents with housing benefit queries and accessing financial support Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Key Outcomes High levels of resident satisfaction and service delivery Residents understand scheme systems (e.g. intercoms, emergency procedures) Accurate, timely, and compliant record-keeping Adherence to organisational standards, policies, and regulatory requirements Achievement of individual and team objectives Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Richard Coombs on (phone number removed) and email a copy of your CV.
Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
May 01, 2026
Full time
Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Client Manager (Accountancy Practice) Cambridge Up to £50,000 An established and growing accountancy practice is seeking an experienced Client Manager to join its busy Cambridge office. This is a key hire within a high-performing general practice team. The role offers the opportunity to take full ownership of a varied portfolio of SME clients, while working closely with senior leadership on client delivery, team development and ongoing practice growth. Role Responsibilities Managing a diverse portfolio of SME clients including sole traders, partnerships and limited companies. Overseeing the preparation and review of statutory accounts, corporation tax computations and personal tax returns. Acting as the main point of contact for clients, handling queries and providing practical business advice. Reviewing work prepared by juniors and seniors, ensuring accuracy and quality before partner sign-off. Supporting and mentoring junior team members, aiding their development and performance. Managing workflow, deadlines and resourcing across the portfolio. Delivering management accounts, cashflow forecasting and supporting advisory projects where required. Identifying opportunities to improve processes and contribute to the wider development of the practice. Personal Requirements ACA or ACCA qualified. Strong UK general practice experience with exposure to a varied client base. Proven experience managing a portfolio of clients independently. Confident reviewing accounts, tax work and providing client-facing advice. Strong organisational skills and ability to manage competing deadlines. Excellent communication and stakeholder management skills. A proactive and commercially aware mindset. Benefits Competitive salary with progression opportunities. Exposure to a varied and interesting client base. Opportunity to take ownership and step into a senior, client-facing role. Supportive and collaborative team environment. Flexible working options once established in the role. If you're an experienced Assistant Manager or existing Client Manager looking to take the next step in a growing and forward-thinking firm, apply today. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
May 01, 2026
Full time
Client Manager (Accountancy Practice) Cambridge Up to £50,000 An established and growing accountancy practice is seeking an experienced Client Manager to join its busy Cambridge office. This is a key hire within a high-performing general practice team. The role offers the opportunity to take full ownership of a varied portfolio of SME clients, while working closely with senior leadership on client delivery, team development and ongoing practice growth. Role Responsibilities Managing a diverse portfolio of SME clients including sole traders, partnerships and limited companies. Overseeing the preparation and review of statutory accounts, corporation tax computations and personal tax returns. Acting as the main point of contact for clients, handling queries and providing practical business advice. Reviewing work prepared by juniors and seniors, ensuring accuracy and quality before partner sign-off. Supporting and mentoring junior team members, aiding their development and performance. Managing workflow, deadlines and resourcing across the portfolio. Delivering management accounts, cashflow forecasting and supporting advisory projects where required. Identifying opportunities to improve processes and contribute to the wider development of the practice. Personal Requirements ACA or ACCA qualified. Strong UK general practice experience with exposure to a varied client base. Proven experience managing a portfolio of clients independently. Confident reviewing accounts, tax work and providing client-facing advice. Strong organisational skills and ability to manage competing deadlines. Excellent communication and stakeholder management skills. A proactive and commercially aware mindset. Benefits Competitive salary with progression opportunities. Exposure to a varied and interesting client base. Opportunity to take ownership and step into a senior, client-facing role. Supportive and collaborative team environment. Flexible working options once established in the role. If you're an experienced Assistant Manager or existing Client Manager looking to take the next step in a growing and forward-thinking firm, apply today. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Service Advisor at a Leading Main Dealership in Worcester Our reputable client is seeking a skilled Service Advisor to join their well-established main dealer operation in Worcester. This is a fantastic opportunity for an experienced motor trade professional to advance their career within a dynamic and customer-focused environment. If you are passionate about delivering excellent service and possess previous main dealer experience, we want to hear from you. Benefits for the successful Service Advisor: Basic salary circa 30,000, dependent on experience Attractive monthly bonus scheme, with OTE of approximately 36,000 Full-time, permanent position Canteen facilities on site for employee convenience Free on-site parking Supportive and professional working environment Opportunities for career progression within a reputable dealership Duties of the Service Advisor: Managing customer vehicle arrivals and bookings efficiently Monitoring and updating workshop progress on multiple repair jobs Communicating regularly with customers regarding vehicle repair status Handling loan vehicles, including allocation and return Accurately entering all work details onto the dealer management system Assisting the Service Manager during peak periods, holidays, or absences Ensuring an exceptional customer experience through professional and clear communication Requirements: Previous experience as a Service Advisor within a main dealer environment is essential Strong customer service and communication skills Excellent organisational and time management abilities Ability to work effectively in a fast-paced automotive service environment Knowledge of dealer management systems is advantageous Professional, proactive, and team-focused approach If you are an experienced Service Advisor seeking a rewarding opportunity within a respected main dealer, this position offers excellent career prospects. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
May 01, 2026
Full time
Service Advisor at a Leading Main Dealership in Worcester Our reputable client is seeking a skilled Service Advisor to join their well-established main dealer operation in Worcester. This is a fantastic opportunity for an experienced motor trade professional to advance their career within a dynamic and customer-focused environment. If you are passionate about delivering excellent service and possess previous main dealer experience, we want to hear from you. Benefits for the successful Service Advisor: Basic salary circa 30,000, dependent on experience Attractive monthly bonus scheme, with OTE of approximately 36,000 Full-time, permanent position Canteen facilities on site for employee convenience Free on-site parking Supportive and professional working environment Opportunities for career progression within a reputable dealership Duties of the Service Advisor: Managing customer vehicle arrivals and bookings efficiently Monitoring and updating workshop progress on multiple repair jobs Communicating regularly with customers regarding vehicle repair status Handling loan vehicles, including allocation and return Accurately entering all work details onto the dealer management system Assisting the Service Manager during peak periods, holidays, or absences Ensuring an exceptional customer experience through professional and clear communication Requirements: Previous experience as a Service Advisor within a main dealer environment is essential Strong customer service and communication skills Excellent organisational and time management abilities Ability to work effectively in a fast-paced automotive service environment Knowledge of dealer management systems is advantageous Professional, proactive, and team-focused approach If you are an experienced Service Advisor seeking a rewarding opportunity within a respected main dealer, this position offers excellent career prospects. Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
