Sellick Partnership are excited to be recruiting for a Housing Litigation Lawyer, Solicitor, or Barrister, to join a well-regarded legal services team in a South London Council. This is an excellent post for a qualified Solicitor or Barrister who is wanting to extend their experience in public sector housing litigation work. We are looking for a Housing Litigation Lawyer to advise client officers, and have conduct of litigation on behalf of the council. Local Authority experience is highly desirable. The successful Housing Litigation Lawyer will work on a wide range of housing and litigation matters, at all levels of court and tribunals. The role will involve covering a wide range of housing management issues including housing possessions, anti-social behaviour injunctions, housing disrepair and homelessness. Applicants will need to be able to demonstrate experience of handling a complex caseload of this nature including drafting and advocacy and preferably have experience of working for a local authority or social landlord in this context. The Housing and Litigation Team is very friendly and supportive, and can offer some training where appropriate. This position will suit an ambitious team player who will be able to adapt well within the local authority. Our client is happy to consider candidates from either a public sector or private practice background. The role will involve office presence once a week at the offices in South London and there may be the requirement to attend Court hearings in person. The Council offices are easily accessible via public transport. The role is locum initially for 3 months and is likely to be extended for 6-9 months + rolling contract. We encourage interested applicants to apply immediately to be considered for short listing. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 01, 2026
Contractor
Sellick Partnership are excited to be recruiting for a Housing Litigation Lawyer, Solicitor, or Barrister, to join a well-regarded legal services team in a South London Council. This is an excellent post for a qualified Solicitor or Barrister who is wanting to extend their experience in public sector housing litigation work. We are looking for a Housing Litigation Lawyer to advise client officers, and have conduct of litigation on behalf of the council. Local Authority experience is highly desirable. The successful Housing Litigation Lawyer will work on a wide range of housing and litigation matters, at all levels of court and tribunals. The role will involve covering a wide range of housing management issues including housing possessions, anti-social behaviour injunctions, housing disrepair and homelessness. Applicants will need to be able to demonstrate experience of handling a complex caseload of this nature including drafting and advocacy and preferably have experience of working for a local authority or social landlord in this context. The Housing and Litigation Team is very friendly and supportive, and can offer some training where appropriate. This position will suit an ambitious team player who will be able to adapt well within the local authority. Our client is happy to consider candidates from either a public sector or private practice background. The role will involve office presence once a week at the offices in South London and there may be the requirement to attend Court hearings in person. The Council offices are easily accessible via public transport. The role is locum initially for 3 months and is likely to be extended for 6-9 months + rolling contract. We encourage interested applicants to apply immediately to be considered for short listing. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK's leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 01, 2026
Full time
Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK's leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
May 01, 2026
Contractor
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Temporary Accommodation Officer 3 Days in the office 2 days remote Must have previous relevant experience of working in homelessness specifically Temporary Accommodation Management Be part of the temporary accommodation team, managing and procuring various types of temporary accommodation This is one of many roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council s duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. Responsible for dealing with all complaints, emergencies, tenancy and Anti Social Behaviour issues taking prompt and remedial effective action and enforcement and/or instigating legal instruction as necessary; providing advice and support as required. Oversee the day to day relationships with TA providers and closely manage and monitor the contractual arrangements and their performance ensuring prompt and appropriate actions are taken to address non compliance with contractual management arrangements and to improve performance Conduct visits to properties as required to ensure property standards are maintained and occupancy is verified; to address issues like complaints, disrepair ASB etc and to ensure property standards are maintained so that they comply with health and safety regulations and legislative requirements; taking prompt and effective action to address any failures and disrepair issues. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Apr 30, 2026
Contractor
Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Temporary Accommodation Officer 3 Days in the office 2 days remote Must have previous relevant experience of working in homelessness specifically Temporary Accommodation Management Be part of the temporary accommodation team, managing and procuring various types of temporary accommodation This is one of many roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council s duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. Responsible for dealing with all complaints, emergencies, tenancy and Anti Social Behaviour issues taking prompt and remedial effective action and enforcement and/or instigating legal instruction as necessary; providing advice and support as required. Oversee the day to day relationships with TA providers and closely manage and monitor the contractual arrangements and their performance ensuring prompt and appropriate actions are taken to address non compliance with contractual management arrangements and to improve performance Conduct visits to properties as required to ensure property standards are maintained and occupancy is verified; to address issues like complaints, disrepair ASB etc and to ensure property standards are maintained so that they comply with health and safety regulations and legislative requirements; taking prompt and effective action to address any failures and disrepair issues. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK s leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 30, 2026
Full time
Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK s leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
PURPOSE OF JOB Senior Housing Environmental Health Officer To lead and manage the day-to-day delivery of private sector housing functions in relation to housing improvement within the borough and ensure a high-quality service is provided to customers. Manage a case load and undertake appropriate enforcement action to tackle disrepair and energy deficiencies in residential properties using HHSRS and relevant enforcement powers. To undertake HMOs licencing and enforcement and, manage empty dwellings, drainage and other areas as reasonably required for the role. JOB DESCRIPTIONJOB DESCRIPTION Senior Housing Environmental Health Officer Senior Housing Environmental Health Officer MAIN ACCOUNTABILITIES Undertake inspections, investigations surveys and assessments of properties, caravan sites and drainage, to ascertain defects and inadequacies in such areas and to take appropriate action to remedy them. Undertake the enforcement of delegated legislation by the provision of advice, mediation, negotiation, information and training, service of statutory notices, attending court/tribunals as an expert witness, obtaining warrants, and arranging for works to be carried out in default and initiating and undertaking legal proceedings where necessary. Arrange and organise your own workload and supervise those of technical enforcement officers to ensure targets and deadlines are met and records kept up to date. Study new legislation, new case law and new environmental concerns, and in response take appropriate action, draft appropriate reports, new procedures, and legal notices for the Unit. Take the lead in designated areas of work, in particular regarding HMO responsibilities, drawing up policies and procedures, writing reports for Government and Committee etc. as directed by Senior Management, to fulfil the councils commitments and policies. Provide advice to Members, management, and professionals both outside and inside the Council to resolve public health and environmental issues and raise standards within the housing sector. Advising on and overseeing complex pest and housing problems in the domestic sector to ensure the protection of public health. Design and organise events and landlord forum to promote the work of the Service Unit and/or raise public awareness of dangers and means to improving their health. Provide a service of specialist advice and training to the public and the council on housing and housing related areas of environmental health. Provide cover and assistance in relation to disabled facility grants and housing loans. To communicate with customer at the required level or as a customer focused role be able to communicate with our customers at the agreed level Commitment to the Councils Strategic Plan To undertake any training and development as required To comply fully with the Councils Equal Opportunity Policy To comply fully with the Councils Health and Safety at Work Policy To assist as required in the Councils Emergency Plan To comply fully with the Councils IT Security Policy
Apr 30, 2026
Contractor
PURPOSE OF JOB Senior Housing Environmental Health Officer To lead and manage the day-to-day delivery of private sector housing functions in relation to housing improvement within the borough and ensure a high-quality service is provided to customers. Manage a case load and undertake appropriate enforcement action to tackle disrepair and energy deficiencies in residential properties using HHSRS and relevant enforcement powers. To undertake HMOs licencing and enforcement and, manage empty dwellings, drainage and other areas as reasonably required for the role. JOB DESCRIPTIONJOB DESCRIPTION Senior Housing Environmental Health Officer Senior Housing Environmental Health Officer MAIN ACCOUNTABILITIES Undertake inspections, investigations surveys and assessments of properties, caravan sites and drainage, to ascertain defects and inadequacies in such areas and to take appropriate action to remedy them. Undertake the enforcement of delegated legislation by the provision of advice, mediation, negotiation, information and training, service of statutory notices, attending court/tribunals as an expert witness, obtaining warrants, and arranging for works to be carried out in default and initiating and undertaking legal proceedings where necessary. Arrange and organise your own workload and supervise those of technical enforcement officers to ensure targets and deadlines are met and records kept up to date. Study new legislation, new case law and new environmental concerns, and in response take appropriate action, draft appropriate reports, new procedures, and legal notices for the Unit. Take the lead in designated areas of work, in particular regarding HMO responsibilities, drawing up policies and procedures, writing reports for Government and Committee etc. as directed by Senior Management, to fulfil the councils commitments and policies. Provide advice to Members, management, and professionals both outside and inside the Council to resolve public health and environmental issues and raise standards within the housing sector. Advising on and overseeing complex pest and housing problems in the domestic sector to ensure the protection of public health. Design and organise events and landlord forum to promote the work of the Service Unit and/or raise public awareness of dangers and means to improving their health. Provide a service of specialist advice and training to the public and the council on housing and housing related areas of environmental health. Provide cover and assistance in relation to disabled facility grants and housing loans. To communicate with customer at the required level or as a customer focused role be able to communicate with our customers at the agreed level Commitment to the Councils Strategic Plan To undertake any training and development as required To comply fully with the Councils Equal Opportunity Policy To comply fully with the Councils Health and Safety at Work Policy To assist as required in the Councils Emergency Plan To comply fully with the Councils IT Security Policy
Senior Housing Environmental Health Officer Temporary Contract Job Details Client: Swale and Maidstone Borough Council Service Area: Housing & Community Services - Private Sector Housing Hours: 28 hours per week Start Date: 18 May 2026 Duration: 12 weeks Working Pattern: 4 days per week, 7 hours per day - 2 days office / onsite visits and 2 days working from home Location Office Base: East Street Sittingbourne Kent ME10 3HT Pay PAYE Rate: £22.56 per hour Job Overview Swale and Maidstone Borough Council is seeking an experienced Senior Housing Environmental Health Officer to lead and manage the day-to-day delivery of private sector housing functions relating to housing improvement across the borough. This role will manage a caseload and take enforcement action to tackle disrepair, energy deficiencies, HHSRS hazards, HMO licensing and enforcement, empty dwellings, drainage and related private sector housing issues . The successful candidate will provide technical leadership, supervise officers within the team and help ensure a high-quality, customer-focused private sector housing service. Important - Please Read Carefully This role requires strong private sector housing enforcement experience , including HHSRS, housing disrepair, HMO licensing and statutory enforcement . You must have experience undertaking inspections, serving notices and progressing enforcement action in a local authority environmental health or private sector housing team . Candidates without this level of private sector housing / environmental health enforcement experience are unlikely to be considered. Key Responsibilities Lead and manage day-to-day private sector housing enforcement activity Undertake inspections, investigations, surveys and assessments of residential properties, caravan sites and drainage issues Identify defects and hazards and take appropriate enforcement action Use HHSRS and relevant housing legislation to tackle disrepair and energy deficiencies Undertake HMO licensing and enforcement duties Manage empty dwellings and related housing improvement work Serve statutory notices and undertake enforcement through advice, mediation, negotiation and legal action where necessary Attend court or tribunals as an expert witness Obtain warrants and arrange works in default where required Organise and supervise workloads of technical enforcement staff Draft reports, procedures and legal notices in response to legislation and case law changes Lead on designated service areas, particularly HMO work, and produce reports for government and committee purposes Provide advice to Members, managers and professionals on housing and public health issues Design and organise events and landlord forums to promote service objectives Provide specialist housing and environmental health advice and training Essential Experience & Skills Strong experience in private sector housing / environmental health enforcement Experience using HHSRS and relevant enforcement powers Experience in housing disrepair, HMO licensing and enforcement Experience undertaking inspections, investigations and statutory enforcement action Experience serving notices, attending court / tribunal and progressing legal action Experience supervising or overseeing technical enforcement staff Strong report writing and procedure drafting skills Good knowledge of housing legislation, environmental health practice and local authority enforcement Strong communication and stakeholder management skills Additional Information This senior post has been vacant for over a year and the council is seeking highly experienced interim support, particularly with the Renters Rights Act changes approaching. Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.
Apr 30, 2026
Seasonal
Senior Housing Environmental Health Officer Temporary Contract Job Details Client: Swale and Maidstone Borough Council Service Area: Housing & Community Services - Private Sector Housing Hours: 28 hours per week Start Date: 18 May 2026 Duration: 12 weeks Working Pattern: 4 days per week, 7 hours per day - 2 days office / onsite visits and 2 days working from home Location Office Base: East Street Sittingbourne Kent ME10 3HT Pay PAYE Rate: £22.56 per hour Job Overview Swale and Maidstone Borough Council is seeking an experienced Senior Housing Environmental Health Officer to lead and manage the day-to-day delivery of private sector housing functions relating to housing improvement across the borough. This role will manage a caseload and take enforcement action to tackle disrepair, energy deficiencies, HHSRS hazards, HMO licensing and enforcement, empty dwellings, drainage and related private sector housing issues . The successful candidate will provide technical leadership, supervise officers within the team and help ensure a high-quality, customer-focused private sector housing service. Important - Please Read Carefully This role requires strong private sector housing enforcement experience , including HHSRS, housing disrepair, HMO licensing and statutory enforcement . You must have experience undertaking inspections, serving notices and progressing enforcement action in a local authority environmental health or private sector housing team . Candidates without this level of private sector housing / environmental health enforcement experience are unlikely to be considered. Key Responsibilities Lead and manage day-to-day private sector housing enforcement activity Undertake inspections, investigations, surveys and assessments of residential properties, caravan sites and drainage issues Identify defects and hazards and take appropriate enforcement action Use HHSRS and relevant housing legislation to tackle disrepair and energy deficiencies Undertake HMO licensing and enforcement duties Manage empty dwellings and related housing improvement work Serve statutory notices and undertake enforcement through advice, mediation, negotiation and legal action where necessary Attend court or tribunals as an expert witness Obtain warrants and arrange works in default where required Organise and supervise workloads of technical enforcement staff Draft reports, procedures and legal notices in response to legislation and case law changes Lead on designated service areas, particularly HMO work, and produce reports for government and committee purposes Provide advice to Members, managers and professionals on housing and public health issues Design and organise events and landlord forums to promote service objectives Provide specialist housing and environmental health advice and training Essential Experience & Skills Strong experience in private sector housing / environmental health enforcement Experience using HHSRS and relevant enforcement powers Experience in housing disrepair, HMO licensing and enforcement Experience undertaking inspections, investigations and statutory enforcement action Experience serving notices, attending court / tribunal and progressing legal action Experience supervising or overseeing technical enforcement staff Strong report writing and procedure drafting skills Good knowledge of housing legislation, environmental health practice and local authority enforcement Strong communication and stakeholder management skills Additional Information This senior post has been vacant for over a year and the council is seeking highly experienced interim support, particularly with the Renters Rights Act changes approaching. Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.
A South London local authority is seeking a proactive and detail-oriented Disrepair Case Officer to join its housing team. This is a key role focused on reducing the risk and cost of housing disrepair while ensuring excellent outcomes for residents and the Council. You will be responsible for managing disrepair cases from initial complaint through to resolution, with the aim of avoiding litigation wherever possible. This includes investigating claims, coordinating repairs, and working closely with surveyors, contractors, and legal services to ensure cases are handled efficiently and in line with statutory requirements. The successful candidate will monitor case progress, track associated costs, and provide regular updates on high-risk cases. You will also support legal proceedings when required, including preparing documentation and representing the Council in court. A strong understanding of complaints procedures is essential, as you will contribute to Stage 2 and Ombudsman responses, ensuring residents are kept fully informed throughout. This role requires excellent communication, organisational, and problem-solving skills, alongside the ability to manage a varied caseload under pressure. Experience within housing, disrepair, or local authority environments is highly desirable, as is knowledge of relevant legislation and compliance standards. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 30, 2026
Contractor
A South London local authority is seeking a proactive and detail-oriented Disrepair Case Officer to join its housing team. This is a key role focused on reducing the risk and cost of housing disrepair while ensuring excellent outcomes for residents and the Council. You will be responsible for managing disrepair cases from initial complaint through to resolution, with the aim of avoiding litigation wherever possible. This includes investigating claims, coordinating repairs, and working closely with surveyors, contractors, and legal services to ensure cases are handled efficiently and in line with statutory requirements. The successful candidate will monitor case progress, track associated costs, and provide regular updates on high-risk cases. You will also support legal proceedings when required, including preparing documentation and representing the Council in court. A strong understanding of complaints procedures is essential, as you will contribute to Stage 2 and Ombudsman responses, ensuring residents are kept fully informed throughout. This role requires excellent communication, organisational, and problem-solving skills, alongside the ability to manage a varied caseload under pressure. Experience within housing, disrepair, or local authority environments is highly desirable, as is knowledge of relevant legislation and compliance standards. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Hays Construction and Property
Loughborough, Leicestershire
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 29, 2026
Seasonal
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Tenancy Specialist Manager North London 20.67 per hour (PAYE) About the Role: We are seeking an experienced Tenancy Specialist to provide expert support in tenancy fraud, anti-social behaviour (ASB), domestic abuse, and legal enforcement across North London. You will manage complex cases, work closely with field-based teams, and ensure effective investigation and enforcement action. Key Responsibilities: Investigate and manage tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases. Lead ASB case management, directing investigations and enforcement actions. Prepare legal files and manage legal action for tenancy enforcement, including court representation. Collaborate with neighbourhood response officers, police, solicitors, and external agencies to gather evidence and ensure coordinated responses. Support victims of domestic abuse and manage complex tenancy cases, such as successions and end-of-tenancy reviews. Experience & Skills: Strong knowledge of housing law, tenancy fraud, ASB, and legal disrepair. Proven experience in investigative interviewing, case management, and court representation. Excellent communication, problem-solving, and stakeholder liaison skills. Ability to travel regionally and work flexibly, including early mornings or evenings. Desirable: Counter Fraud Specialist qualification or BTEC in Community Safety. Why Apply? Opportunity to make a real impact in housing compliance and tenant support. Collaborative and supportive team environment. Competitive PAYE rate of 20.67 per hour. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects.
Apr 29, 2026
Contractor
Tenancy Specialist Manager North London 20.67 per hour (PAYE) About the Role: We are seeking an experienced Tenancy Specialist to provide expert support in tenancy fraud, anti-social behaviour (ASB), domestic abuse, and legal enforcement across North London. You will manage complex cases, work closely with field-based teams, and ensure effective investigation and enforcement action. Key Responsibilities: Investigate and manage tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases. Lead ASB case management, directing investigations and enforcement actions. Prepare legal files and manage legal action for tenancy enforcement, including court representation. Collaborate with neighbourhood response officers, police, solicitors, and external agencies to gather evidence and ensure coordinated responses. Support victims of domestic abuse and manage complex tenancy cases, such as successions and end-of-tenancy reviews. Experience & Skills: Strong knowledge of housing law, tenancy fraud, ASB, and legal disrepair. Proven experience in investigative interviewing, case management, and court representation. Excellent communication, problem-solving, and stakeholder liaison skills. Ability to travel regionally and work flexibly, including early mornings or evenings. Desirable: Counter Fraud Specialist qualification or BTEC in Community Safety. Why Apply? Opportunity to make a real impact in housing compliance and tenant support. Collaborative and supportive team environment. Competitive PAYE rate of 20.67 per hour. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects.
A disrepair surveyor in social housing inspects properties to identify defects, hazards, and maintenance issues, often in response to tenant complaints or legal claims. They assess the extent of disrepair, recommend remedial works, estimate costs, and provide reports to ensure homes meet safety and regulatory standards. Client Details This large local authority manages one of the UK's biggest social housing portfolios, providing affordable homes and housing services to a diverse urban population. It oversees maintenance, tenancy support, and regeneration programmes while operating under public sector regulations and budget constraints. Description Inspect occupied properties to investigate reported defects and disrepair issues Part 35, Section 11&12, Expert Witness Reporting Diagnose causes of problems such as damp, mould, leaks, or structural faults Assess risks to tenant health and safety, including hazards under housing standards Prepare detailed reports for internal teams or legal cases Specify remedial works needed to resolve disrepair issues Estimate costs and prioritise works based on severity and urgency Instruct and oversee contractors carrying out repairs Monitor progress and quality of works through site visits and follow-up inspections Liaise with tenants, legal teams, and housing officers throughout the process Ensure compliance with housing legislation, policies, and regulatory requirements Profile A good disrepair surveyor is thorough and analytical, with the ability to accurately diagnose building defects and understand their root causes rather than just the symptoms. They apply strong technical knowledge and attention to detail to produce clear reports, realistic specifications, and cost-effective solutions that comply with housing standards and legal requirements. They also communicate professionally with tenants, contractors, and legal teams, handling sensitive situations with care while managing cases efficiently. Their focus on quality, compliance, and timely resolution helps reduce risk, improve living conditions, and prevent recurring issues. Ideally RICS or equivelant! Job Offer Competitive Rate of Pay Immediate Start Long term, secure contract
Apr 28, 2026
Seasonal
A disrepair surveyor in social housing inspects properties to identify defects, hazards, and maintenance issues, often in response to tenant complaints or legal claims. They assess the extent of disrepair, recommend remedial works, estimate costs, and provide reports to ensure homes meet safety and regulatory standards. Client Details This large local authority manages one of the UK's biggest social housing portfolios, providing affordable homes and housing services to a diverse urban population. It oversees maintenance, tenancy support, and regeneration programmes while operating under public sector regulations and budget constraints. Description Inspect occupied properties to investigate reported defects and disrepair issues Part 35, Section 11&12, Expert Witness Reporting Diagnose causes of problems such as damp, mould, leaks, or structural faults Assess risks to tenant health and safety, including hazards under housing standards Prepare detailed reports for internal teams or legal cases Specify remedial works needed to resolve disrepair issues Estimate costs and prioritise works based on severity and urgency Instruct and oversee contractors carrying out repairs Monitor progress and quality of works through site visits and follow-up inspections Liaise with tenants, legal teams, and housing officers throughout the process Ensure compliance with housing legislation, policies, and regulatory requirements Profile A good disrepair surveyor is thorough and analytical, with the ability to accurately diagnose building defects and understand their root causes rather than just the symptoms. They apply strong technical knowledge and attention to detail to produce clear reports, realistic specifications, and cost-effective solutions that comply with housing standards and legal requirements. They also communicate professionally with tenants, contractors, and legal teams, handling sensitive situations with care while managing cases efficiently. Their focus on quality, compliance, and timely resolution helps reduce risk, improve living conditions, and prevent recurring issues. Ideally RICS or equivelant! Job Offer Competitive Rate of Pay Immediate Start Long term, secure contract
We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 28, 2026
Contractor
We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Building Surveyor Swindon £46 per hour Umbrella (inside IR35) Ready to use your surveying expertise to improve thousands of homes and community buildings? Our local authority client is seeking a proactive Repairs Surveyor to help deliver a high quality, value for money revenue repairs service across approximately 10,500 tenanted homes, 3,000 garages and 700 corporate and commercial operational properties. You will work closely with contractors, housing officers and building users to diagnose issues, ensure safety and compliance, and keep customers at the heart of every decision. Why Join This Team? Make a visible difference across a large and varied public sector portfolio Supportive culture with clear development pathways and professional training Strong focus on safety, compliance and customer satisfaction Opportunity to shape service improvements and modern working practices Competitive package with stable, meaningful work that benefits local communities Key Responsibilities Manage day to day responsive repairs across domestic and commercial properties Undertake surveys, diagnose gas service faults and specify effective solutions Plan and support safety inspection programmes in line with Regulations and service standards Raise and manage work orders and variations with accurate, timely documentation Liaise with contractors, provide risk assessments and monitor health and safety on site Ensure compliance, certification currency and adherence to CDM and asbestos regulations Support housing officers with complex technical matters and no access cases Survey, specify and manage works related to insurance damage and disrepair claims, including expert witness duties Assist with budgets, valuations, variations, contractual claims and complaint resolution Maintain records and contribute to continuous service improvement and performance targets What They're Looking For Minimum 2 years of building surveying and inspection experience including contract administration Strong knowledge of construction methods, building faults, remedial measures and relevant legislation Solid understanding of disrepair frameworks, planning and building regulations, and CDM Confident diagnosing repairs, recommending cost effective solutions and approving day to day expenditure Clear communicator who can engage tenants, leaseholders, colleagues and external partners Proficient in Microsoft Word and Excel with experience using property and repairs systems HNC or equivalent in a construction related discipline and a current driving licence Flexible, improvement minded and comfortable supervising or inducting staff when required Take the next step in your surveying career with a role that blends technical challenge, community impact and professional growth. Apply now. For an informal discussion, contact Declan Bacon at Carrington West on (phone number removed).
Sep 23, 2025
Contractor
Building Surveyor Swindon £46 per hour Umbrella (inside IR35) Ready to use your surveying expertise to improve thousands of homes and community buildings? Our local authority client is seeking a proactive Repairs Surveyor to help deliver a high quality, value for money revenue repairs service across approximately 10,500 tenanted homes, 3,000 garages and 700 corporate and commercial operational properties. You will work closely with contractors, housing officers and building users to diagnose issues, ensure safety and compliance, and keep customers at the heart of every decision. Why Join This Team? Make a visible difference across a large and varied public sector portfolio Supportive culture with clear development pathways and professional training Strong focus on safety, compliance and customer satisfaction Opportunity to shape service improvements and modern working practices Competitive package with stable, meaningful work that benefits local communities Key Responsibilities Manage day to day responsive repairs across domestic and commercial properties Undertake surveys, diagnose gas service faults and specify effective solutions Plan and support safety inspection programmes in line with Regulations and service standards Raise and manage work orders and variations with accurate, timely documentation Liaise with contractors, provide risk assessments and monitor health and safety on site Ensure compliance, certification currency and adherence to CDM and asbestos regulations Support housing officers with complex technical matters and no access cases Survey, specify and manage works related to insurance damage and disrepair claims, including expert witness duties Assist with budgets, valuations, variations, contractual claims and complaint resolution Maintain records and contribute to continuous service improvement and performance targets What They're Looking For Minimum 2 years of building surveying and inspection experience including contract administration Strong knowledge of construction methods, building faults, remedial measures and relevant legislation Solid understanding of disrepair frameworks, planning and building regulations, and CDM Confident diagnosing repairs, recommending cost effective solutions and approving day to day expenditure Clear communicator who can engage tenants, leaseholders, colleagues and external partners Proficient in Microsoft Word and Excel with experience using property and repairs systems HNC or equivalent in a construction related discipline and a current driving licence Flexible, improvement minded and comfortable supervising or inducting staff when required Take the next step in your surveying career with a role that blends technical challenge, community impact and professional growth. Apply now. For an informal discussion, contact Declan Bacon at Carrington West on (phone number removed).
Job Title: Clerk of Works - Social Housing (Repairs, Damp & Mould) Location: South London Salary: Up to 45,000 per annum Contract Type: Permanent Start Date: ASAP About the Role We're working with a respected social housing provider in South London to recruit an experienced Clerk of Works on a permanent basis, focused on overseeing repairs, maintenance, and damp & mould remediation across their housing stock. This is a key role ensuring that residents live in safe, well-maintained homes and that contractors deliver work to the highest standards. You will be responsible for on-site inspections , reporting , and ensuring works are completed in line with SOR codes , contract specifications, and building regulations. It's an excellent opportunity for someone who's detail-oriented, technically sound, and confident working in a fast-paced housing repairs environment. Key Responsibilities Conduct detailed pre- and post-inspections on repairs, voids , and damp & mould cases Diagnose issues on-site, identify root causes, and recommend remedial actions Monitor and report on the quality and compliance of contractors' work Ensure all works are accurately scoped and coded using Schedule of Rates (SOR) Record and report findings using mobile technology and produce detailed inspection reports with photographic evidence Escalate quality or compliance concerns in line with internal procedures Work closely with surveyors, repairs officers, and resident liaison teams Ensure all works meet health & safety standards, regulatory requirements, and internal policies Requirements Demonstrable experience as a Clerk of Works , Repairs Inspector, or similar role in the social housing sector Strong technical knowledge in building repairs, with emphasis on damp, mould, disrepair , and general maintenance Proven experience using SOR codes to scope and validate works Sound understanding of building pathology and construction techniques Excellent reporting and communication skills Confident using handheld devices and job management systems Full UK driving licence and access to a vehicle (mileage covered) Relevant qualifications (HNC/HND in Building Studies, CIOB, or RICS membership) desirable but not essential What's on Offer Salary up to 45,000 per annum Mileage and expenses covered How to Apply If you're a skilled Clerk of Works with a passion for quality and a background in social housing repairs - particularly in damp and mould - we want to hear from you. Apply now with your CV!
Sep 22, 2025
Full time
Job Title: Clerk of Works - Social Housing (Repairs, Damp & Mould) Location: South London Salary: Up to 45,000 per annum Contract Type: Permanent Start Date: ASAP About the Role We're working with a respected social housing provider in South London to recruit an experienced Clerk of Works on a permanent basis, focused on overseeing repairs, maintenance, and damp & mould remediation across their housing stock. This is a key role ensuring that residents live in safe, well-maintained homes and that contractors deliver work to the highest standards. You will be responsible for on-site inspections , reporting , and ensuring works are completed in line with SOR codes , contract specifications, and building regulations. It's an excellent opportunity for someone who's detail-oriented, technically sound, and confident working in a fast-paced housing repairs environment. Key Responsibilities Conduct detailed pre- and post-inspections on repairs, voids , and damp & mould cases Diagnose issues on-site, identify root causes, and recommend remedial actions Monitor and report on the quality and compliance of contractors' work Ensure all works are accurately scoped and coded using Schedule of Rates (SOR) Record and report findings using mobile technology and produce detailed inspection reports with photographic evidence Escalate quality or compliance concerns in line with internal procedures Work closely with surveyors, repairs officers, and resident liaison teams Ensure all works meet health & safety standards, regulatory requirements, and internal policies Requirements Demonstrable experience as a Clerk of Works , Repairs Inspector, or similar role in the social housing sector Strong technical knowledge in building repairs, with emphasis on damp, mould, disrepair , and general maintenance Proven experience using SOR codes to scope and validate works Sound understanding of building pathology and construction techniques Excellent reporting and communication skills Confident using handheld devices and job management systems Full UK driving licence and access to a vehicle (mileage covered) Relevant qualifications (HNC/HND in Building Studies, CIOB, or RICS membership) desirable but not essential What's on Offer Salary up to 45,000 per annum Mileage and expenses covered How to Apply If you're a skilled Clerk of Works with a passion for quality and a background in social housing repairs - particularly in damp and mould - we want to hear from you. Apply now with your CV!
Damp & Mould Surveyor - North London Location: North London Salary: 32 PAYE or 40 Umbrella- Hour Contract Type: Temp We are seeking experienced Damp & Mould Surveyor to join a forward-thinking housing team in North London on a permanent basis. This is an exciting opportunity to take on a surveying role, focusing on disrepair and damp & mould cases across social housing stock, with the chance to make a genuine impact on residents' homes and lives. The successful candidates will have a strong background in social housing disrepair , with the ability to produce Scott Schedules, provide expert witness reports, and present cases in court. This role offers long-term stability, progression opportunities, and the opportunity to work on high-profile cases in a supportive team environment. Key Responsibilities Carry out detailed inspections and surveys on social housing properties, focusing on disrepair and damp & mould cases Prepare Scott Schedules and technical reports for legal disrepair cases Act as an expert witness and present cases in court where required Work closely with legal teams, housing officers, and contractors to resolve disrepair claims Provide expert advice on remedial works, ensuring compliance with housing standards and regulations Maintain up-to-date knowledge of housing legislation, building pathology, and disrepair case law Deliver excellent customer service to residents and stakeholders, ensuring clear and professional communication Needed: Proven background in social housing disrepair and damp & mould surveying Experience preparing Scott Schedules and acting as an expert witness in legal proceedings Strong knowledge of housing standards, landlord and tenant law, and building regulations Excellent technical knowledge of building pathology and diagnostics Confident communicator with strong written and verbal reporting skills Full UK driving licence What's on Offer 32/H PAYE or 40/H Umbrella Temp role with career progression opportunities Chance to work on high-profile legal disrepair cases within social housing Supportive working environment with ongoing development Why Apply? This is a fantastic opportunity for an experienced Surveyor with social housing experience to step into a challenging and rewarding permanent role in North London. If you have the technical expertise and the drive to make a real difference, we'd love to hear from you.
Sep 22, 2025
Seasonal
Damp & Mould Surveyor - North London Location: North London Salary: 32 PAYE or 40 Umbrella- Hour Contract Type: Temp We are seeking experienced Damp & Mould Surveyor to join a forward-thinking housing team in North London on a permanent basis. This is an exciting opportunity to take on a surveying role, focusing on disrepair and damp & mould cases across social housing stock, with the chance to make a genuine impact on residents' homes and lives. The successful candidates will have a strong background in social housing disrepair , with the ability to produce Scott Schedules, provide expert witness reports, and present cases in court. This role offers long-term stability, progression opportunities, and the opportunity to work on high-profile cases in a supportive team environment. Key Responsibilities Carry out detailed inspections and surveys on social housing properties, focusing on disrepair and damp & mould cases Prepare Scott Schedules and technical reports for legal disrepair cases Act as an expert witness and present cases in court where required Work closely with legal teams, housing officers, and contractors to resolve disrepair claims Provide expert advice on remedial works, ensuring compliance with housing standards and regulations Maintain up-to-date knowledge of housing legislation, building pathology, and disrepair case law Deliver excellent customer service to residents and stakeholders, ensuring clear and professional communication Needed: Proven background in social housing disrepair and damp & mould surveying Experience preparing Scott Schedules and acting as an expert witness in legal proceedings Strong knowledge of housing standards, landlord and tenant law, and building regulations Excellent technical knowledge of building pathology and diagnostics Confident communicator with strong written and verbal reporting skills Full UK driving licence What's on Offer 32/H PAYE or 40/H Umbrella Temp role with career progression opportunities Chance to work on high-profile legal disrepair cases within social housing Supportive working environment with ongoing development Why Apply? This is a fantastic opportunity for an experienced Surveyor with social housing experience to step into a challenging and rewarding permanent role in North London. If you have the technical expertise and the drive to make a real difference, we'd love to hear from you.
