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senior technology learning adoption training specialist
SEO Consultant, Brave Bison Performance
Brave Bison
Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values We're a proudly diverse business comprised of deep specialists across media, marketing, training and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values: Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity. We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs.We're goal orientated, results driven and data-led.We show up with passion every day. And we're always honing our craft. About Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Your role Reporting to: Senior SEO Consultant (Level 4) Role Overview As a Technical SEO Consultant at Brave Bison, you will be responsible for delivering best-in-class SEO & GEO work that drives measurable impact for your clients. You will take ownership of selected SEO roadmaps, ensuring the high-quality execution of deliverables, the identification and articulation of technical issues, and the successful implementation of recommendations in partnership with your clients. Your work will directly support client KPIs, business goals and overall retention. You will be accountable for the performance and growth of your assigned SEO accounts - bringing strong technical understanding, commerciality, and a consultant mindset that drives high implementation rates. You are driven by client performance, client satisfaction and retention, and delivering SEO work that makes a meaningful business difference. You bring curiosity, commercial thinking and problem-solving energy that helps Brave Bison stand out as a trusted advisor and partner. Responsibilities Client Performance & Delivery Own and execute technical SEO & GEO deliverables to a high standard, driving strong performance outcomes across your accounts. Manage the execution of your clients' SEO roadmaps, ensuring deliverables are completed on time and to a level that minimises QA intervention. Proactively identify performance risks, technical issues and growth opportunities, using data and insight to inform recommendations. Secure implementation of recommendations by articulating business cases, adapting communication to stakeholder needs, and demonstrating commercial impact. Lead marketing science elements of your accounts, ensuring reporting, insight, and measurement frameworks support client goals. Client Retention & Growth Take accountability for the retention and growth of your owned accounts through high-quality delivery, proactive communication and strong relationship building. Act as the day-to-day SEO contact for your clients, managing expectations, resolving challenges, and maintaining exceptional communication standards. Support development of upsell and cross-sell opportunities by aligning SEO recommendations to wider business priorities. Product Excellence: Expertise, Insight, Value Deliver SEO work that reflects Brave Bison's product vision of Expertise, Insight, and Value - demonstrating your understanding of how technical excellence, intelligence and commerciality drive outcomes. Identify gaps in product delivery across your accounts and seek support where needed to strengthen alignment to the product vision. Contribute to the optimisation of internal frameworks, tools and delivery processes by sharing learnings and suggesting improvements. Training, Collaboration & Process Support junior staff through coaching on specific deliverables, process education and technical problem-solving. Collaborate with Performance Marketing and other Brave Bison teams to ensure cohesive cross-channel delivery. Support with resource planning needs by communicating capacity, risks and delivery considerations. New Business & Marketing Contribute to Brave Bison's marketing activity through content ideas, participation in events or thought leadership contributions. Support the SEO function in new business opportunities, providing input into pitch material, forecasting and technical insight as needed. Progression Path To progress to Senior SEO Consultant, you will have: Consistently delivered strong performance, retention and growth outcomes in your accounts. Demonstrated flawless execution and high autonomy, requiring minimal QA. Actively contributed to improvements in process, innovation or marketing. Demonstrated leadership behaviours and readiness to coach and support others. Shown the ability to manage more complex or strategically important accounts. What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work Private medical insurance: To keep you fighting fit and give you and your family peace of mind. Income protection: We know it feels good to be covered, just in case. Calm Subscription: Now more than ever, it's important to mind your mind! 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days Christmas closure: No need to save holiday days for the Christmas closure period. It's on us! Birthdays off: One extra day to celebrate your big day Summer hours: Between June and Aug we finish at 15.00 every Friday. Online coaching and mental health support: Unlimited via OpenUp Remote Working: Work abroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
May 07, 2026
Full time
Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values We're a proudly diverse business comprised of deep specialists across media, marketing, training and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values: Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity. We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs.We're goal orientated, results driven and data-led.We show up with passion every day. And we're always honing our craft. About Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Your role Reporting to: Senior SEO Consultant (Level 4) Role Overview As a Technical SEO Consultant at Brave Bison, you will be responsible for delivering best-in-class SEO & GEO work that drives measurable impact for your clients. You will take ownership of selected SEO roadmaps, ensuring the high-quality execution of deliverables, the identification and articulation of technical issues, and the successful implementation of recommendations in partnership with your clients. Your work will directly support client KPIs, business goals and overall retention. You will be accountable for the performance and growth of your assigned SEO accounts - bringing strong technical understanding, commerciality, and a consultant mindset that drives high implementation rates. You are driven by client performance, client satisfaction and retention, and delivering SEO work that makes a meaningful business difference. You bring curiosity, commercial thinking and problem-solving energy that helps Brave Bison stand out as a trusted advisor and partner. Responsibilities Client Performance & Delivery Own and execute technical SEO & GEO deliverables to a high standard, driving strong performance outcomes across your accounts. Manage the execution of your clients' SEO roadmaps, ensuring deliverables are completed on time and to a level that minimises QA intervention. Proactively identify performance risks, technical issues and growth opportunities, using data and insight to inform recommendations. Secure implementation of recommendations by articulating business cases, adapting communication to stakeholder needs, and demonstrating commercial impact. Lead marketing science elements of your accounts, ensuring reporting, insight, and measurement frameworks support client goals. Client Retention & Growth Take accountability for the retention and growth of your owned accounts through high-quality delivery, proactive communication and strong relationship building. Act as the day-to-day SEO contact for your clients, managing expectations, resolving challenges, and maintaining exceptional communication standards. Support development of upsell and cross-sell opportunities by aligning SEO recommendations to wider business priorities. Product Excellence: Expertise, Insight, Value Deliver SEO work that reflects Brave Bison's product vision of Expertise, Insight, and Value - demonstrating your understanding of how technical excellence, intelligence and commerciality drive outcomes. Identify gaps in product delivery across your accounts and seek support where needed to strengthen alignment to the product vision. Contribute to the optimisation of internal frameworks, tools and delivery processes by sharing learnings and suggesting improvements. Training, Collaboration & Process Support junior staff through coaching on specific deliverables, process education and technical problem-solving. Collaborate with Performance Marketing and other Brave Bison teams to ensure cohesive cross-channel delivery. Support with resource planning needs by communicating capacity, risks and delivery considerations. New Business & Marketing Contribute to Brave Bison's marketing activity through content ideas, participation in events or thought leadership contributions. Support the SEO function in new business opportunities, providing input into pitch material, forecasting and technical insight as needed. Progression Path To progress to Senior SEO Consultant, you will have: Consistently delivered strong performance, retention and growth outcomes in your accounts. Demonstrated flawless execution and high autonomy, requiring minimal QA. Actively contributed to improvements in process, innovation or marketing. Demonstrated leadership behaviours and readiness to coach and support others. Shown the ability to manage more complex or strategically important accounts. What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work Private medical insurance: To keep you fighting fit and give you and your family peace of mind. Income protection: We know it feels good to be covered, just in case. Calm Subscription: Now more than ever, it's important to mind your mind! 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days Christmas closure: No need to save holiday days for the Christmas closure period. It's on us! Birthdays off: One extra day to celebrate your big day Summer hours: Between June and Aug we finish at 15.00 every Friday. Online coaching and mental health support: Unlimited via OpenUp Remote Working: Work abroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Senior New Business Consultant (Patchs)
Advance Systems International Birmingham, Staffordshire
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
May 07, 2026
Full time
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
DGH Recruitment Ltd.
Senior Technology Learning & Adoption Training Specialist
DGH Recruitment Ltd. City, London
Senior Technology Learning & Adoption Training Specialist A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis. Senior Technology Learning & Adoption Training Specialist Responsibilities and Duties: * Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom. * Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications. * Design learning solutions including instructor-led courses, videos, and written documentation. * Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement. * Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant. * Facilitate technology-related classes for all roles within the firm. * Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions. * Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources. * Build trust and work effectively with all firm users. * Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness. Senior Technology Learning & Adoption Training Specialist Knowledge, Sills and Experience: * Proficiency in the Microsoft Office suite, iManage and other firm applications. * Available to work overtime, as required. * Available to travel, as needed. * 2+ years' experience with legal software systems and successful participation and coordinating training projects in a business setting. * Prior instructional design and curriculum development experience delivering technology-related material. * Ability to develop learning objectives and competency requirements, reference guides, instructor-led materials and evaluations/assessments. * Understanding of techniques used to facilitate adult learning. * Prior in-person and virtual classroom experience teaching technology-related material. Senior Technology Learning & Adoption Training Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
May 07, 2026
Full time
Senior Technology Learning & Adoption Training Specialist A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis. Senior Technology Learning & Adoption Training Specialist Responsibilities and Duties: * Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom. * Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications. * Design learning solutions including instructor-led courses, videos, and written documentation. * Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement. * Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant. * Facilitate technology-related classes for all roles within the firm. * Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions. * Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources. * Build trust and work effectively with all firm users. * Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness. Senior Technology Learning & Adoption Training Specialist Knowledge, Sills and Experience: * Proficiency in the Microsoft Office suite, iManage and other firm applications. * Available to work overtime, as required. * Available to travel, as needed. * 2+ years' experience with legal software systems and successful participation and coordinating training projects in a business setting. * Prior instructional design and curriculum development experience delivering technology-related material. * Ability to develop learning objectives and competency requirements, reference guides, instructor-led materials and evaluations/assessments. * Understanding of techniques used to facilitate adult learning. * Prior in-person and virtual classroom experience teaching technology-related material. Senior Technology Learning & Adoption Training Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

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