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Customer Success Manager SMB
Deputy
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
May 02, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus will be enabling your customers to accomplish their desired business outcomes with the Deputy platform at scale. Internally you will represent the voice of the customer and partner with cross functional teams to ensure that we consistently deliver success to our customers. You will be responsible for driving product adoption with your customers by analyzing customer data to help determine targeted outreach campaigns that drive an increase in overall platform utilization and retention. You will find proactive opportunities to engage with your customers 1 on 1 in order to prevent churn and help drive their success. You will have close collaboration with the Sales, Product, and Marketing organizations to identify strategic growth opportunities and key customer trends. Responsibilities Build product adoption through 1 to many proactive touchpoints to customers that drive engagement. Touchpoints include but are not limited to: Webinars focused on feature adoption and best practices Email campaigns that target key customer segments Engaging video content And many more creative ideas that you will help create and launch Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Focus to increase key metrics like Adoption (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Collaborate on key internal projects that evolve the Customer Success function to better meet our customers needs Requirements & Qualifications 2+ years with relevant customer facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale for a large portfolio of customers Passionate about being the voice of the customer internally, and comfortable with working cross functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve them Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technology Previous use of Salesforce or similar CRM system Enjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
InfoTrack UK
Executive Assistant to the CEO
InfoTrack UK
Location: London (Waterloo) Salary: Competitve, depending on your experience Working pattern: Full time, office-based Are you an experienced Executive Assistant who thrives in a fast-paced environment and enjoys working closely with senior leadership? Do you take pride in creating structure, clarity, and momentum around senior executives so they can focus on the highest-value priorities, while ensuring the workplace runs efficiently? We're looking for a highly organised, proactive, and commercially aware Executive Assistant to the CEO to join InfoTrack.This role is more than traditional diary management: you will act as a trusted partner to the CEO, helping translate priorities into clear actions and ensuring the smooth coordination of key initiatives across the business, while also taking responsibility for the operational management of our London office.This is a unique opportunity to work closely with senior leadership and play an important role in supporting the strategic direction of a growing technology company, as well as ensuring our office environment operates smoothly and professionally for the wider team. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our business continues to grow, strong executive coordination becomes increasingly important. This role will ensure the CEO's time and attention are focused on the areas that drive the most value for the organisation, while also ensuring the London office provides a well-organised and welcoming environment for the InfoTrack team and our visitors. What you'll be doing In this role, you will: • Act as the central coordination point for the CEO, ensuring priorities are translated into clear actions and timelines• Manage and strategically oversee the CEO's diary, inbox, and meeting schedule, ensuring focus remains on the highest-value activities• Prepare briefings, papers, and concise summaries ahead of key meetings• Track important initiatives and ensure follow-ups, commitments, and decisions are documented and progressed• Act as a key interface between the CEO and the executive leadership team, senior stakeholders across the business, and external partners and clients• Draft and coordinate internal and external communications on behalf of the CEO• Maintain oversight of cross-functional initiatives, identifying risks, dependencies, and blockers• Ensure meetings are well prepared, purposeful, and drive clear outcomes• Support the planning of leadership activities, company initiatives, and key events• Take responsibility for the day-to-day management of the London office, ensuring the workplace operates smoothly and efficiently• Coordinate office suppliers, facilities, and services (e.g. building management, maintenance, supplies, and workplace services)• Support a positive office environment by ensuring the space is well organised, welcoming, and effectively set up for meetings, visitors, and team collaboration• Oversee practical office logistics such as meeting room coordination, office supplies, and general workplace operations What we're looking for Essential: • Previous experience working as an Executive Assistant supporting senior executives or C-suite leadership• Strong organisational and prioritisation skills, with the ability to manage multiple competing demands• Excellent judgement and discretion when handling confidential information• Outstanding written and verbal communication skills• A proactive, solutions-focused mindset with the confidence to anticipate needs and act independently• Strong attention to detail and the ability to produce clear, concise summaries and briefing notes• Advanced experience with Microsoft packages, including Teams, SharePoint, Word, Excel and PowerPoint• Experience supporting office operations in a professional environment• Full UK driving licence Desirable (but not essential): • Experience supporting senior leaders in professional services environments such as legal, finance, or consulting• Experience coordinating cross-team initiatives or strategic projects• Experience managing executive travel and international schedules• Previous experience in an Office Manager or workplace operations role Hours and logistics This is a full-time, office-based role in our Waterloo office.While the core business hours are typically 9:00am - 5:30pm, the CEO travels internationally, so occasional flexibility outside standard hours may be required to support time-zone differences and key business priorities.This role requires someone who is comfortable operating in a busy, fast-moving environment, where priorities can change and proactive support is essential, and where responsibility extends both to executive coordination and the smooth running of the office environment. Benefits You'll benefit from: • 25 days of annual leave plus bank holidays• Private health insurance, including dental, optical and hearing cashback• 24/7 health advice line and virtual GP access• In-house barista and office refreshments• Team breakfasts, lunches, and social events• "Work From Anywhere" weeks• Recognition awards and referral bonuses• Birthday and work anniversary gifts If you're an experienced Executive Assistant looking for a role where you can work closely with senior leadership and make a meaningful impact on how a growing business operates, while also playing a key role in maintaining a well-run and professional office environment, we'd love to hear from you. If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please contact us directly. REF-
May 01, 2026
Full time
Location: London (Waterloo) Salary: Competitve, depending on your experience Working pattern: Full time, office-based Are you an experienced Executive Assistant who thrives in a fast-paced environment and enjoys working closely with senior leadership? Do you take pride in creating structure, clarity, and momentum around senior executives so they can focus on the highest-value priorities, while ensuring the workplace runs efficiently? We're looking for a highly organised, proactive, and commercially aware Executive Assistant to the CEO to join InfoTrack.This role is more than traditional diary management: you will act as a trusted partner to the CEO, helping translate priorities into clear actions and ensuring the smooth coordination of key initiatives across the business, while also taking responsibility for the operational management of our London office.This is a unique opportunity to work closely with senior leadership and play an important role in supporting the strategic direction of a growing technology company, as well as ensuring our office environment operates smoothly and professionally for the wider team. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our business continues to grow, strong executive coordination becomes increasingly important. This role will ensure the CEO's time and attention are focused on the areas that drive the most value for the organisation, while also ensuring the London office provides a well-organised and welcoming environment for the InfoTrack team and our visitors. What you'll be doing In this role, you will: • Act as the central coordination point for the CEO, ensuring priorities are translated into clear actions and timelines• Manage and strategically oversee the CEO's diary, inbox, and meeting schedule, ensuring focus remains on the highest-value activities• Prepare briefings, papers, and concise summaries ahead of key meetings• Track important initiatives and ensure follow-ups, commitments, and decisions are documented and progressed• Act as a key interface between the CEO and the executive leadership team, senior stakeholders across the business, and external partners and clients• Draft and coordinate internal and external communications on behalf of the CEO• Maintain oversight of cross-functional initiatives, identifying risks, dependencies, and blockers• Ensure meetings are well prepared, purposeful, and drive clear outcomes• Support the planning of leadership activities, company initiatives, and key events• Take responsibility for the day-to-day management of the London office, ensuring the workplace operates smoothly and efficiently• Coordinate office suppliers, facilities, and services (e.g. building management, maintenance, supplies, and workplace services)• Support a positive office environment by ensuring the space is well organised, welcoming, and effectively set up for meetings, visitors, and team collaboration• Oversee practical office logistics such as meeting room coordination, office supplies, and general workplace operations What we're looking for Essential: • Previous experience working as an Executive Assistant supporting senior executives or C-suite leadership• Strong organisational and prioritisation skills, with the ability to manage multiple competing demands• Excellent judgement and discretion when handling confidential information• Outstanding written and verbal communication skills• A proactive, solutions-focused mindset with the confidence to anticipate needs and act independently• Strong attention to detail and the ability to produce clear, concise summaries and briefing notes• Advanced experience with Microsoft packages, including Teams, SharePoint, Word, Excel and PowerPoint• Experience supporting office operations in a professional environment• Full UK driving licence Desirable (but not essential): • Experience supporting senior leaders in professional services environments such as legal, finance, or consulting• Experience coordinating cross-team initiatives or strategic projects• Experience managing executive travel and international schedules• Previous experience in an Office Manager or workplace operations role Hours and logistics This is a full-time, office-based role in our Waterloo office.While the core business hours are typically 9:00am - 5:30pm, the CEO travels internationally, so occasional flexibility outside standard hours may be required to support time-zone differences and key business priorities.This role requires someone who is comfortable operating in a busy, fast-moving environment, where priorities can change and proactive support is essential, and where responsibility extends both to executive coordination and the smooth running of the office environment. Benefits You'll benefit from: • 25 days of annual leave plus bank holidays• Private health insurance, including dental, optical and hearing cashback• 24/7 health advice line and virtual GP access• In-house barista and office refreshments• Team breakfasts, lunches, and social events• "Work From Anywhere" weeks• Recognition awards and referral bonuses• Birthday and work anniversary gifts If you're an experienced Executive Assistant looking for a role where you can work closely with senior leadership and make a meaningful impact on how a growing business operates, while also playing a key role in maintaining a well-run and professional office environment, we'd love to hear from you. If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please contact us directly. REF-
Gails
Head Barista
Gails Cheltenham, Gloucestershire
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
May 01, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Gails
Barista
Gails Cheltenham, Gloucestershire
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
May 01, 2026
Full time
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Visitor Services Supervisor - Food & Beverage
ASVA: Association of Scottish Visitor Attractions Forres, Moray
Organisation: The National Trust for Scotland Purpose of role This is an exciting opportunity to work with our leadership team at Brodie Castle to provide operational delivery of the visitor experience and supervision in the Food & Beverage department, as well as on-site events in line with the Trust's policies. You will be responsible for the supervision of the day-to-day catering operations at our popular Playful Garden Café as well as the Castle Café. You will deliver our quality standards and performance targets, ensuring we offer our visitors a fantastic Food & Beverage experience. You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision. This role requires weekend working and at times may require working evenings to cover events. Key Responsibilities Support the F&B manager with menu development and the preparation and presentation of a high-quality food and drink offer relevant to our Brodie visitors. Ensure compliance with health and safety, food hygiene, food allergens, licensing and environmental health standards, completing all related record-keeping. Support the F&B manager with stock management, ordering, storage and wastage control. Ensure the upkeep and safety of equipment and utensils used within the catering outlets. Assist with food-led events throughout the year to support overall business goals. Visitor Experience Offer excellent customer service and ensure all members of the catering team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. People Management Assist the F&B Manager in Recruitment, induction, development and management of all Food and Beverage Visitor Services Assistants ensuring that they understand role responsibilities and are equipped to fulfil the role to the required standards. Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective training, task-setting and coaching on front and back-of-house routines. Ensure the team feel valued, respected, motivated and supported. Support the F&B Manager in preparing catering rotas and holiday allocation to meet business needs. Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team. Finance management Share responsibility for achieving Food & Beverage budget. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily cafés till operations and perform end-of-day income reconciliation. Support the F&B Manager with menu costing and stock-taking. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. Staff satisfaction from staff surveys. Tools / equipment / systems Fully equipped commercial catering kitchen. Access to laptop and relevant online training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Essential Significant previous experience of working in an operations role in the hospitality industry. Excellent leadership and influencing skills, supervising and supporting staff on a daily basis. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands. Confident communication skills (written and spoken). Ability to be proactive and to take initiative. Experience with cash handling, monitoring, and interpreting financial data. Computer literacy and familiar with Microsoft software. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Desirable Food Hygiene Qualification (or willingness to train). First aid Certificate (or willingness to train). Barista training (or willingness to train). Alcohol License (or willingness to train).
May 01, 2026
Full time
Organisation: The National Trust for Scotland Purpose of role This is an exciting opportunity to work with our leadership team at Brodie Castle to provide operational delivery of the visitor experience and supervision in the Food & Beverage department, as well as on-site events in line with the Trust's policies. You will be responsible for the supervision of the day-to-day catering operations at our popular Playful Garden Café as well as the Castle Café. You will deliver our quality standards and performance targets, ensuring we offer our visitors a fantastic Food & Beverage experience. You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision. This role requires weekend working and at times may require working evenings to cover events. Key Responsibilities Support the F&B manager with menu development and the preparation and presentation of a high-quality food and drink offer relevant to our Brodie visitors. Ensure compliance with health and safety, food hygiene, food allergens, licensing and environmental health standards, completing all related record-keeping. Support the F&B manager with stock management, ordering, storage and wastage control. Ensure the upkeep and safety of equipment and utensils used within the catering outlets. Assist with food-led events throughout the year to support overall business goals. Visitor Experience Offer excellent customer service and ensure all members of the catering team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. People Management Assist the F&B Manager in Recruitment, induction, development and management of all Food and Beverage Visitor Services Assistants ensuring that they understand role responsibilities and are equipped to fulfil the role to the required standards. Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective training, task-setting and coaching on front and back-of-house routines. Ensure the team feel valued, respected, motivated and supported. Support the F&B Manager in preparing catering rotas and holiday allocation to meet business needs. Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team. Finance management Share responsibility for achieving Food & Beverage budget. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily cafés till operations and perform end-of-day income reconciliation. Support the F&B Manager with menu costing and stock-taking. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. Staff satisfaction from staff surveys. Tools / equipment / systems Fully equipped commercial catering kitchen. Access to laptop and relevant online training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Essential Significant previous experience of working in an operations role in the hospitality industry. Excellent leadership and influencing skills, supervising and supporting staff on a daily basis. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands. Confident communication skills (written and spoken). Ability to be proactive and to take initiative. Experience with cash handling, monitoring, and interpreting financial data. Computer literacy and familiar with Microsoft software. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Desirable Food Hygiene Qualification (or willingness to train). First aid Certificate (or willingness to train). Barista training (or willingness to train). Alcohol License (or willingness to train).
Gails
Part Time Barista
Gails Cheltenham, Gloucestershire
Part Time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
May 01, 2026
Full time
Part Time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Gail's
Head Barista
Gail's Welwyn Garden City, Hertfordshire
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
May 01, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Gail's
Head Barista
Gail's
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
May 01, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Gail's
Head Barista
Gail's Cheltenham, Gloucestershire
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
May 01, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
FP&A Analyst
Limelight Health
About The Role As an FP&A Analyst at Oritain, you'll play a key role in supporting the FP&A Lead with budgets, forecasts, and financial reporting. You'll deliver accurate, timely insights that help shape strategic decisions and drive performance across the business. You'll collaborate with teams across finance and the wider organisation, improving processes, enhancing reporting tools, and turning complex data into clear, actionable insights that support Oritain's continued growth. Key Responsibilities Support the financial planning and analysis function of the business. Assist with monthly management reporting, budgeting, and forecasting, while ensuring financial information is accurate, insightful, and efficiently delivered. Build and maintain financial models, track key performance indicators, and prepare reports and presentations for senior management and the board. Contribute to the ongoing improvement of financial processes, reporting tools, and data sharing practices, ensuring compliance with internal controls and policies. Skills & Experience Qualified accountant (ACA, ACCA, CIMA, or equivalent) with strong technical accounting knowledge and a keen analytical mindset. Proven problem solving and financial modelling skills, comfortable interpreting data and communicating insights clearly to both finance and non finance stakeholders. Solid Excel skills and eagerness to further develop advanced modelling capabilities, with experience using financial planning tools such as SAP, Oracle, Anaplan, or Power BI. Previous experience in a dynamic, fast paced, or high growth environment highly desirable. Company Benefits Competitive Base Salary Paid Leave - 35 days (inclusive of public holidays) Birthday Off Volunteering Leave Allowance Enhanced Parental Leave Life Insurance Healthcare Cash Plan Employee Assistance Programme (EAP) Pension Monthly Wellbeing Allowance Breakfast, Snacks, Friday lunch & Barista Coffee Machine in the office Learning Portal with over 100,000 assets available to support professional development Hybrid working set up (Farringdon) Plenty of friendly 4 legged friends in the office We believe great teams are built from different perspectives, experiences, and ways of thinking. We welcome applications from everyone and encourage you to bring your whole self to the process. If there's anything we can do to support you, including any reasonable adjustments at any stage of hiring, please let the team know.
May 01, 2026
Full time
About The Role As an FP&A Analyst at Oritain, you'll play a key role in supporting the FP&A Lead with budgets, forecasts, and financial reporting. You'll deliver accurate, timely insights that help shape strategic decisions and drive performance across the business. You'll collaborate with teams across finance and the wider organisation, improving processes, enhancing reporting tools, and turning complex data into clear, actionable insights that support Oritain's continued growth. Key Responsibilities Support the financial planning and analysis function of the business. Assist with monthly management reporting, budgeting, and forecasting, while ensuring financial information is accurate, insightful, and efficiently delivered. Build and maintain financial models, track key performance indicators, and prepare reports and presentations for senior management and the board. Contribute to the ongoing improvement of financial processes, reporting tools, and data sharing practices, ensuring compliance with internal controls and policies. Skills & Experience Qualified accountant (ACA, ACCA, CIMA, or equivalent) with strong technical accounting knowledge and a keen analytical mindset. Proven problem solving and financial modelling skills, comfortable interpreting data and communicating insights clearly to both finance and non finance stakeholders. Solid Excel skills and eagerness to further develop advanced modelling capabilities, with experience using financial planning tools such as SAP, Oracle, Anaplan, or Power BI. Previous experience in a dynamic, fast paced, or high growth environment highly desirable. Company Benefits Competitive Base Salary Paid Leave - 35 days (inclusive of public holidays) Birthday Off Volunteering Leave Allowance Enhanced Parental Leave Life Insurance Healthcare Cash Plan Employee Assistance Programme (EAP) Pension Monthly Wellbeing Allowance Breakfast, Snacks, Friday lunch & Barista Coffee Machine in the office Learning Portal with over 100,000 assets available to support professional development Hybrid working set up (Farringdon) Plenty of friendly 4 legged friends in the office We believe great teams are built from different perspectives, experiences, and ways of thinking. We welcome applications from everyone and encourage you to bring your whole self to the process. If there's anything we can do to support you, including any reasonable adjustments at any stage of hiring, please let the team know.
Gails
Barista
Gails Oxford, Oxfordshire
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Apr 30, 2026
Full time
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Gails
Head Barista
Gails Welwyn Garden City, Hertfordshire
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 30, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Gails
Barista
Gails
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Apr 30, 2026
Full time
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
InfoTrack UK
Report Assistant
InfoTrack UK
Location : Woking (Hybrid after probation) Salary : £26,300 rising to £27,300 after successful completion of your probation Are you someone who enjoys working with data, spotting details others miss, and turning complex information into accurate, structured reports? Are you able to join us for a start date of Monday 1 st June? We're looking for a number of detail-focused Report Assistants to join our team in Woking. In this role, you'll build regulated Local Authority Searches (RLAS) used in property transactions by sourcing, checking, and compiling data from official records and local authority systems.This is a structured, data-led role where accuracy matters. You'll be working with a mix of digital systems and external stakeholders to ensure solicitors receive reliable information that supports major property decisions. Full training will be provided , so you don't need prior experience in property searches - just a strong eye for detail, a logical approach, and a willingness to learn. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our market share continues to grow, so does the demand for our legal search services. That's why we're expanding our team to ensure we continue delivering accurate, high quality Regulated Local Authority Searches (RLAS) to our clients. What you'll be doing In this role, you will: Source and analyse property-related data from Local Authority websites, databases, and official documentation Compile Regulated Local Authority Searches (RLAS) using our bespoke systems with a strong focus on accuracy and detail Liaise with Local Authorities to resolve queries and obtain required information Manage your workload effectively to meet team KPIs and deadlines What we're looking for Essential: Strong attention to detail and commitment to producing accurate work Excellent organisational skills and ability to manage multiple tasks Confident communication skills, both written and verbal Proficiency in Microsoft Office applications (Word, Excel, Outlook) and ability to learn new systems quickly A proactive, self-motivated approach to work Ability to work both independently and as part of a team Desirable (but not essential): Experience working with property data, legal searches, or conveyancing processes Previous administrative or data analysis experience Experience liaising with external stakeholders Working Hours Your working week will be 37.5 hours per week, typically 9:00am - 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Woking office once probation is completed Salary and Progression The starting salary for this role is £26,300 rising to £27,300 after successful completion of your probation You'll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression Benefits and Rewards At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You'll benefit from: 25 days annual leave, plus bank holidays Flexible working options, including hybrid working and flexitime after probation Private health insurance, including dental, optical and hearing cashback 24/7 health advice line and access to virtual GP appointments In-house barista: enjoy freshly brewed drinks throughout the day Office snacks, including fruit and refreshments Regular team breakfasts and lunches Recognition awards: £100 spot prizes for going above and beyond "Work From Anywhere" weeks: work remotely from a location of your choice Referral bonus: earn up to £2,000 for successful referrals Birthday and work anniversary gifts Regular social events including summer and Christmas parties, hikes, pub quizzes and more If you're looking to build your career in a detail-driven role while working with modern technology and a supportive team, we'd love to hear from you.REF-
Apr 30, 2026
Full time
Location : Woking (Hybrid after probation) Salary : £26,300 rising to £27,300 after successful completion of your probation Are you someone who enjoys working with data, spotting details others miss, and turning complex information into accurate, structured reports? Are you able to join us for a start date of Monday 1 st June? We're looking for a number of detail-focused Report Assistants to join our team in Woking. In this role, you'll build regulated Local Authority Searches (RLAS) used in property transactions by sourcing, checking, and compiling data from official records and local authority systems.This is a structured, data-led role where accuracy matters. You'll be working with a mix of digital systems and external stakeholders to ensure solicitors receive reliable information that supports major property decisions. Full training will be provided , so you don't need prior experience in property searches - just a strong eye for detail, a logical approach, and a willingness to learn. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our market share continues to grow, so does the demand for our legal search services. That's why we're expanding our team to ensure we continue delivering accurate, high quality Regulated Local Authority Searches (RLAS) to our clients. What you'll be doing In this role, you will: Source and analyse property-related data from Local Authority websites, databases, and official documentation Compile Regulated Local Authority Searches (RLAS) using our bespoke systems with a strong focus on accuracy and detail Liaise with Local Authorities to resolve queries and obtain required information Manage your workload effectively to meet team KPIs and deadlines What we're looking for Essential: Strong attention to detail and commitment to producing accurate work Excellent organisational skills and ability to manage multiple tasks Confident communication skills, both written and verbal Proficiency in Microsoft Office applications (Word, Excel, Outlook) and ability to learn new systems quickly A proactive, self-motivated approach to work Ability to work both independently and as part of a team Desirable (but not essential): Experience working with property data, legal searches, or conveyancing processes Previous administrative or data analysis experience Experience liaising with external stakeholders Working Hours Your working week will be 37.5 hours per week, typically 9:00am - 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Woking office once probation is completed Salary and Progression The starting salary for this role is £26,300 rising to £27,300 after successful completion of your probation You'll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression Benefits and Rewards At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You'll benefit from: 25 days annual leave, plus bank holidays Flexible working options, including hybrid working and flexitime after probation Private health insurance, including dental, optical and hearing cashback 24/7 health advice line and access to virtual GP appointments In-house barista: enjoy freshly brewed drinks throughout the day Office snacks, including fruit and refreshments Regular team breakfasts and lunches Recognition awards: £100 spot prizes for going above and beyond "Work From Anywhere" weeks: work remotely from a location of your choice Referral bonus: earn up to £2,000 for successful referrals Birthday and work anniversary gifts Regular social events including summer and Christmas parties, hikes, pub quizzes and more If you're looking to build your career in a detail-driven role while working with modern technology and a supportive team, we'd love to hear from you.REF-
Costa Coffee
Barista
Costa Coffee Poulton-le-fylde, Lancashire
Overview BaristaAt Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, youre probably just what were looking for.We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.A bit about the roleDay to day, youll be making coffee, at speed, while chatting to our customers. This role isnt for the faint hearted as its fast paced from open until close. But dont let that put you off as we will give you a complete and robust training & development plan, so you have all the skills needed to deliver the perfect cup of coffee, every time. What's involved? Crafting great coffee while taking time to get to know our customers by name. Serving customers with a smile so they walk away happy and excited about their next visit. Soaking up all there is to know about Costa products we do more than coffee. Working with your team to maintain health & safety and cleanliness across the store. Most importantly, can you engage with the rest of the team and customers to have fun and build the stores reputation as the only place to go. A bit about you A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? A positive outlook, can-do attitude, and bags of personality A passion for delivering excellence in everything you do, even whilst working under pressure. The communication skills to strike up a good conversation with our customers daily. A hard-working attitude and multi-tasking skills. What we can offer Were really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Starting pay of £12.71 per hour rising to £13.43 after training. STAR rewards, exchange your points on our online shopping platform. More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond. Free handmade drinks plus 50% discount on food and bottled drinks while at work. Sim Trava Pension Scheme. Wellbeing support with Employee Assistance Program. Commitment to you and your Individual training, a plan tailored to your requirements. Encouragement to develop into different roles within Sim Trava. A bit about us Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area. Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region. In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down. For any reasonable adjustments and general queries please This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 30, 2026
Full time
Overview BaristaAt Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, youre probably just what were looking for.We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.A bit about the roleDay to day, youll be making coffee, at speed, while chatting to our customers. This role isnt for the faint hearted as its fast paced from open until close. But dont let that put you off as we will give you a complete and robust training & development plan, so you have all the skills needed to deliver the perfect cup of coffee, every time. What's involved? Crafting great coffee while taking time to get to know our customers by name. Serving customers with a smile so they walk away happy and excited about their next visit. Soaking up all there is to know about Costa products we do more than coffee. Working with your team to maintain health & safety and cleanliness across the store. Most importantly, can you engage with the rest of the team and customers to have fun and build the stores reputation as the only place to go. A bit about you A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? A positive outlook, can-do attitude, and bags of personality A passion for delivering excellence in everything you do, even whilst working under pressure. The communication skills to strike up a good conversation with our customers daily. A hard-working attitude and multi-tasking skills. What we can offer Were really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Starting pay of £12.71 per hour rising to £13.43 after training. STAR rewards, exchange your points on our online shopping platform. More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond. Free handmade drinks plus 50% discount on food and bottled drinks while at work. Sim Trava Pension Scheme. Wellbeing support with Employee Assistance Program. Commitment to you and your Individual training, a plan tailored to your requirements. Encouragement to develop into different roles within Sim Trava. A bit about us Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area. Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region. In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down. For any reasonable adjustments and general queries please This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Costa Coffee
Barista
Costa Coffee Pontefract, Yorkshire
Overview BaristaHere at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee and we want to join them in their mission to inspire the world to love great coffee. Being all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, youll not only enjoy the pride of working for the nations favourite coffee shop, but youll also receive great training and benefits. So youre sure to enjoy Costa Coffee as much as our customers do.A bit about the roleDay to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile. What's involved? Crafting great coffee that hits that sweet spot every time Serving customers with a smile so they walk away happy and excited about their next visit Soaking up all there is to know about Costa products dont forget our teas, frappes, seasonal ranges and much more Working with your team to maintain health & safety and cleanliness across the store Most importantly, having fun this is your time to learn, develop and meet great people A bit about you A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? A positive outlook, can-do attitude, and bags of personality A passion for delivering excellence in everything you do, even whilst working under pressure. The communication skills to strike up a good conversation with our customers daily. A hard-working attitude and multi-tasking skills. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Coffee Retirement Plan Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 30, 2026
Full time
Overview BaristaHere at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee and we want to join them in their mission to inspire the world to love great coffee. Being all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, youll not only enjoy the pride of working for the nations favourite coffee shop, but youll also receive great training and benefits. So youre sure to enjoy Costa Coffee as much as our customers do.A bit about the roleDay to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile. What's involved? Crafting great coffee that hits that sweet spot every time Serving customers with a smile so they walk away happy and excited about their next visit Soaking up all there is to know about Costa products dont forget our teas, frappes, seasonal ranges and much more Working with your team to maintain health & safety and cleanliness across the store Most importantly, having fun this is your time to learn, develop and meet great people A bit about you A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? A positive outlook, can-do attitude, and bags of personality A passion for delivering excellence in everything you do, even whilst working under pressure. The communication skills to strike up a good conversation with our customers daily. A hard-working attitude and multi-tasking skills. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Coffee Retirement Plan Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Ad Warrior
Casual Campus Experience Assistants
Ad Warrior Cirencester, Gloucestershire
Casual Campus Experience Assistants Cirencester Up to 25 hours per week (07:00-22:00, Mon-Sun) £12.71 per hour (21 years and over) / £10.85 (20 years and under) + 12.07% holiday pay Looking for flexible work in a friendly, fast-paced environment? Join their Campus Experience team and help deliver great food, drink, and retail services across the university. From a café and events to their mobile catering unit, no two days are the same. You will be serving customers, preparing drinks, supporting events and functions, and helping keep all areas clean, safe, and running smoothly. It's a hands-on role where great service and teamwork really matter. They are looking for people who are reliable, approachable, and enjoy working with others. You will need strong customer service skills, a flexible approach (including weekends), and the ability to thrive in a busy environment. Catering or barista experience is a bonus, but not essential-full training is provided. A great opportunity to gain experience, build skills, and be part of a supportive team. Closing date: 13 May 2026 Interviews: w/c 18 May 2026 To Apply If you feel you are a suitable candidate and would like to work for University, please click apply. The University is an equal opportunities employer and they particularly welcome applications from black and minority ethnic candidates as they are under-represented within the University at this level
Apr 30, 2026
Full time
Casual Campus Experience Assistants Cirencester Up to 25 hours per week (07:00-22:00, Mon-Sun) £12.71 per hour (21 years and over) / £10.85 (20 years and under) + 12.07% holiday pay Looking for flexible work in a friendly, fast-paced environment? Join their Campus Experience team and help deliver great food, drink, and retail services across the university. From a café and events to their mobile catering unit, no two days are the same. You will be serving customers, preparing drinks, supporting events and functions, and helping keep all areas clean, safe, and running smoothly. It's a hands-on role where great service and teamwork really matter. They are looking for people who are reliable, approachable, and enjoy working with others. You will need strong customer service skills, a flexible approach (including weekends), and the ability to thrive in a busy environment. Catering or barista experience is a bonus, but not essential-full training is provided. A great opportunity to gain experience, build skills, and be part of a supportive team. Closing date: 13 May 2026 Interviews: w/c 18 May 2026 To Apply If you feel you are a suitable candidate and would like to work for University, please click apply. The University is an equal opportunities employer and they particularly welcome applications from black and minority ethnic candidates as they are under-represented within the University at this level
Gails
Barista
Gails Gerrards Cross, Buckinghamshire
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Apr 30, 2026
Full time
Full-time Barista vacancy at GAIL's! If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards. As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Cashback
Paid Emails - Work From Home
Cashback
Looking for flexible, work-from-home opportunities that actually pay? Discover a unique opportunity to earn extra income in your own time by completing simple online activities. Choose what suits you at a time that works for you. Only complete the tasks that suit you, with 100s to choose from and unlimited earning potential. Earn from paid tasks, market research, paid surveys and paid emails. Get started today and start earning from the comfort of your home. What's in it for you? Flexible hours - work when it suits you No commitment - do as much or as little as you like Instant access - start completing tasks today 100% remote - no commute, no boss, no pressure Great for Job seekers, students and everyone else. Requirements: It couldn't be easier to start earning from home in your free time and maximise earnings, with Cashback. co.uk, the UK's leading platform for earning from home by completing tasks. Must be 18+ and based in the UK Internet access So whether you're an admin, PA, credit controller, receptionist, support worker, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - we're sure you'll find Cashback. co.uk right for you. How to get started: Click Apply Now and you'll be redirected to our task platform where you can register for free and start earning immediately.
Apr 30, 2026
Seasonal
Looking for flexible, work-from-home opportunities that actually pay? Discover a unique opportunity to earn extra income in your own time by completing simple online activities. Choose what suits you at a time that works for you. Only complete the tasks that suit you, with 100s to choose from and unlimited earning potential. Earn from paid tasks, market research, paid surveys and paid emails. Get started today and start earning from the comfort of your home. What's in it for you? Flexible hours - work when it suits you No commitment - do as much or as little as you like Instant access - start completing tasks today 100% remote - no commute, no boss, no pressure Great for Job seekers, students and everyone else. Requirements: It couldn't be easier to start earning from home in your free time and maximise earnings, with Cashback. co.uk, the UK's leading platform for earning from home by completing tasks. Must be 18+ and based in the UK Internet access So whether you're an admin, PA, credit controller, receptionist, support worker, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - we're sure you'll find Cashback. co.uk right for you. How to get started: Click Apply Now and you'll be redirected to our task platform where you can register for free and start earning immediately.
Costa Coffee
Team Leader
Costa Coffee
At Costa Coffee, we're all about crafting great coffee and memorable moments. As a Team Leader, you'll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store. Why Costa £13.75-£14.75 per hour (location dependent) 50% discount on all food and drink in Costa-owned stores Matched pension up to 10% Coca-Cola share scheme Financial Support Fund More perks on our website We're committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you'll also support communities locally and globally. What you'll do Lead smooth, efficient shifts Train and support new Baristas Energise and motivate your team Maintain high standards across service and coffee excellence Use resourcefulness and adaptability to keep everything running well Who you are A reliable role model with accountability and maturity A strong team player with great communication skills Energetic, positive and confident leading others Adaptable, resourceful and calm under pressure Experience as a team leader or ready to step into the role How to apply When you apply, you'll start with a quick, casual chat via AI, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role's requirements. Don't worry there will always be human involvement in the review of your responses and in making the final hiring decision
Apr 30, 2026
Full time
At Costa Coffee, we're all about crafting great coffee and memorable moments. As a Team Leader, you'll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store. Why Costa £13.75-£14.75 per hour (location dependent) 50% discount on all food and drink in Costa-owned stores Matched pension up to 10% Coca-Cola share scheme Financial Support Fund More perks on our website We're committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you'll also support communities locally and globally. What you'll do Lead smooth, efficient shifts Train and support new Baristas Energise and motivate your team Maintain high standards across service and coffee excellence Use resourcefulness and adaptability to keep everything running well Who you are A reliable role model with accountability and maturity A strong team player with great communication skills Energetic, positive and confident leading others Adaptable, resourceful and calm under pressure Experience as a team leader or ready to step into the role How to apply When you apply, you'll start with a quick, casual chat via AI, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role's requirements. Don't worry there will always be human involvement in the review of your responses and in making the final hiring decision

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