Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to take your product management career to the next level? Join our client as a Senior Product Manager in the exciting realm of Supply Chain Technology! This is your chance to make a significant impact in a dynamic retail environment. Role: Senior Product Manager Duration: 12 Months Location: Welwyn Garden City (Hybrid 3 days a week in office) Rate: £600 pd Umbrella About the Role: As a Senior Product Manager, you will play a pivotal role in identifying and defining the requirements for our global supply chain programme during its discovery phase. You'll be working closely with a diverse range of stakeholders, driving product strategy, and delivering innovative solutions that enhance supply chain management for operational colleagues. Key Responsibilities: Own a complex API or engineering platform component, managing multiple internal and external stakeholders. Formulate the vision, strategy, and roadmap for your product area, aligning with strategic priorities. Identify key measures of success (OKRs) and monitor product performance and adoption. Utilize your expertise in omni-channel retail and supply chain management to assess new opportunities. Coordinate significant product efforts across multiple teams, ensuring smooth collaboration. Create and maintain a prioritized product backlog, writing user stories and grooming the backlog effectively. Lead sprint and release planning sessions to maximize business value with minimal effort. Drive improvements in performance and service levels to ensure quality, reliability, and security. Collaborate on minimum viable products (MVPs), validating concepts with stakeholders. Break down complex tasks into manageable epics and stories for quicker delivery. Proactively identify and remove team impediments, flagging risks or delays to management. Champion the performance and adoption of products, aiming to expand the customer base. What We're Looking For: The ideal candidate is passionate about retail supply chain planning, data-savvy, and able to analyze large datasets to derive actionable insights. You will have: Proven experience articulating complex product strategies that create consumer and business value. Understanding of agile methodologies and a strong appreciation for technology. Expertise in defining user stories, backlog grooming, and sprint planning. Excellent communication skills to convey complex concepts to diverse audiences. Experience managing external agency work to maintain high standards. The ability to influence without authority and navigate unstructured problems. Familiarity with product management best practices and strong technical acumen. Prior experience as a product manager in retail, especially in Supply Chain Planning and Execution. Personal Attributes: A self-starter with flexibility and creativity. Strong relationship-building skills with peers and senior leadership. Tenacious, with a can-do attitude and a willingness to challenge the status quo. Exceptional written, verbal communication, and presentation skills. If you're ready to dive into a challenging and rewarding role in a vibrant environment, we want to hear from you! Join us in reshaping the supply chain landscape and making a difference for our customers. Apply now and be part of a team that puts customers first! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 19, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to take your product management career to the next level? Join our client as a Senior Product Manager in the exciting realm of Supply Chain Technology! This is your chance to make a significant impact in a dynamic retail environment. Role: Senior Product Manager Duration: 12 Months Location: Welwyn Garden City (Hybrid 3 days a week in office) Rate: £600 pd Umbrella About the Role: As a Senior Product Manager, you will play a pivotal role in identifying and defining the requirements for our global supply chain programme during its discovery phase. You'll be working closely with a diverse range of stakeholders, driving product strategy, and delivering innovative solutions that enhance supply chain management for operational colleagues. Key Responsibilities: Own a complex API or engineering platform component, managing multiple internal and external stakeholders. Formulate the vision, strategy, and roadmap for your product area, aligning with strategic priorities. Identify key measures of success (OKRs) and monitor product performance and adoption. Utilize your expertise in omni-channel retail and supply chain management to assess new opportunities. Coordinate significant product efforts across multiple teams, ensuring smooth collaboration. Create and maintain a prioritized product backlog, writing user stories and grooming the backlog effectively. Lead sprint and release planning sessions to maximize business value with minimal effort. Drive improvements in performance and service levels to ensure quality, reliability, and security. Collaborate on minimum viable products (MVPs), validating concepts with stakeholders. Break down complex tasks into manageable epics and stories for quicker delivery. Proactively identify and remove team impediments, flagging risks or delays to management. Champion the performance and adoption of products, aiming to expand the customer base. What We're Looking For: The ideal candidate is passionate about retail supply chain planning, data-savvy, and able to analyze large datasets to derive actionable insights. You will have: Proven experience articulating complex product strategies that create consumer and business value. Understanding of agile methodologies and a strong appreciation for technology. Expertise in defining user stories, backlog grooming, and sprint planning. Excellent communication skills to convey complex concepts to diverse audiences. Experience managing external agency work to maintain high standards. The ability to influence without authority and navigate unstructured problems. Familiarity with product management best practices and strong technical acumen. Prior experience as a product manager in retail, especially in Supply Chain Planning and Execution. Personal Attributes: A self-starter with flexibility and creativity. Strong relationship-building skills with peers and senior leadership. Tenacious, with a can-do attitude and a willingness to challenge the status quo. Exceptional written, verbal communication, and presentation skills. If you're ready to dive into a challenging and rewarding role in a vibrant environment, we want to hear from you! Join us in reshaping the supply chain landscape and making a difference for our customers. Apply now and be part of a team that puts customers first! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
GCP DCX Engineering Lead - 12 months - Bristol/Leeds/Halifax/Manchester/Edinburgh - £525/day We are seeking an experienced GCP Infrastructure Engineering Lead to join a global technology services organisation on a 12-month hybrid contract, with flexibility to be based across Bristol, Leeds, Halifax, Manchester, or Edinburgh (2 days per week on-site). The successful candidate will lead a team of 30+ engineers within the Public Cloud Services Compute (GCP DCX) team for a major financial services client, combining technical leadership with hands-on cloud engineering across a large-scale IaaS platform. Key Responsibilities: Lead, guide, and mentor a team of 30+ infrastructure engineers across multi-partner and permanent colleague structures, fostering a culture of continuous learning and high performance Set the technical strategy, roadmap, and engineering priorities for the GCP DCX (Data Centre Extension) IaaS platform, including quarterly business planning Design, build, and operate secure, automated Google compute capabilities supporting RHEL and Windows virtual machines, compute, and networking products Develop and maintain Infrastructure as Code (IaC) solutions using Terraform for provisioning and managing Google Cloud resources, ensuring repeatability and compliance Enable product teams to deliver Google IaaS solutions at pace, leveraging reusable patterns and robust integration tooling Embed security best practices and controls throughout the platform life cycle, including GCP Cloud Armor and secure-by-design principles from design to runtime Define, monitor, and operate against service level objectives (SLOs/SLIs), ensuring high availability, performance, and fault tolerance Drive automation, observability, and performance tuning to reduce manual effort and improve platform reliability Collaborate closely with architecture and feature teams to evolve the cloud roadmap, contributing to documentation and enablement What You Will Ideally Bring: Proven experience designing, building, and operating secure, automated GCP infrastructure, with strong knowledge of Compute Engine, Cloud Networking, Cloud Storage, Cloud Logging, Cloud Monitoring, Cloud Key Management, and Cloud Secret Manager Strong proficiency in Infrastructure as Code using Terraform and Packer, alongside CI/CD tooling including Jenkins, GitHub Actions, and Harness Experience with RHEL and Windows virtual machine environments on GCP, including Local SSD and Persistent Disk Hands-on experience with Dynatrace, GitHub Enterprise, HashiCorp Vault, Backstage, and Jira Cloud/Jira Align Scripting capability in Bash, PowerShell, or Python Demonstrated ability to lead and motivate large engineering teams, with strong stakeholder management and cross-team collaboration skills Experience in product ownership and technical consulting, contributing to design, architecture, and engineering strategy GCP certifications desirable Contract Details: Duration: 12 months Rate: £525/day Location: Bristol/Leeds/Halifax/Manchester/Edinburgh (Hybrid - 2 days on-site) Start Date: ASAP
May 19, 2026
Contractor
GCP DCX Engineering Lead - 12 months - Bristol/Leeds/Halifax/Manchester/Edinburgh - £525/day We are seeking an experienced GCP Infrastructure Engineering Lead to join a global technology services organisation on a 12-month hybrid contract, with flexibility to be based across Bristol, Leeds, Halifax, Manchester, or Edinburgh (2 days per week on-site). The successful candidate will lead a team of 30+ engineers within the Public Cloud Services Compute (GCP DCX) team for a major financial services client, combining technical leadership with hands-on cloud engineering across a large-scale IaaS platform. Key Responsibilities: Lead, guide, and mentor a team of 30+ infrastructure engineers across multi-partner and permanent colleague structures, fostering a culture of continuous learning and high performance Set the technical strategy, roadmap, and engineering priorities for the GCP DCX (Data Centre Extension) IaaS platform, including quarterly business planning Design, build, and operate secure, automated Google compute capabilities supporting RHEL and Windows virtual machines, compute, and networking products Develop and maintain Infrastructure as Code (IaC) solutions using Terraform for provisioning and managing Google Cloud resources, ensuring repeatability and compliance Enable product teams to deliver Google IaaS solutions at pace, leveraging reusable patterns and robust integration tooling Embed security best practices and controls throughout the platform life cycle, including GCP Cloud Armor and secure-by-design principles from design to runtime Define, monitor, and operate against service level objectives (SLOs/SLIs), ensuring high availability, performance, and fault tolerance Drive automation, observability, and performance tuning to reduce manual effort and improve platform reliability Collaborate closely with architecture and feature teams to evolve the cloud roadmap, contributing to documentation and enablement What You Will Ideally Bring: Proven experience designing, building, and operating secure, automated GCP infrastructure, with strong knowledge of Compute Engine, Cloud Networking, Cloud Storage, Cloud Logging, Cloud Monitoring, Cloud Key Management, and Cloud Secret Manager Strong proficiency in Infrastructure as Code using Terraform and Packer, alongside CI/CD tooling including Jenkins, GitHub Actions, and Harness Experience with RHEL and Windows virtual machine environments on GCP, including Local SSD and Persistent Disk Hands-on experience with Dynatrace, GitHub Enterprise, HashiCorp Vault, Backstage, and Jira Cloud/Jira Align Scripting capability in Bash, PowerShell, or Python Demonstrated ability to lead and motivate large engineering teams, with strong stakeholder management and cross-team collaboration skills Experience in product ownership and technical consulting, contributing to design, architecture, and engineering strategy GCP certifications desirable Contract Details: Duration: 12 months Rate: £525/day Location: Bristol/Leeds/Halifax/Manchester/Edinburgh (Hybrid - 2 days on-site) Start Date: ASAP
Role: Commercial Finance Manager Sector: B2B Marketing Agency Location: Reading Part-Time: 20 hrs per week over 4 or 5 days Hybrid: 2 days in office Salary: £60,000 - £65,000 FTE Reports to: Operations Director Ref: VFR 3287/2 VisionFR is working with a B2B Marketing Agency to find them their first part-time Commercial Finance Manager . This is an exciting new role, with a great opportunity to grow and make it your own.The ideal candidate for this role will have proven experience in establishing great business partnerships and collaboration with the rest of the agency, so having sufficient face to face time is crucial. Role Responsibilities of the part-time Commercial Finance Manager 1. Financial Reporting & Processing Produce management accounts Ensure revenue, cost and margin data is captured consistently and accurately. Maintain clear and reliable financial information to support business planning and performance review utilising Own month-end processes and support timely, accurate financial close. Manage invoicing, payroll, expenses and reconciliations across the agency. Ensure financial records are accurate, compliant and kept up to date. 2. Forecasting, Analysis & Commercial Insight Produce forecasts, budget tracking and financial analysis across revenue, margin and cashflow. Provide clear visibility of performance at project, account and business level. Analyse profitability and margin performance, identifying risks, trends and opportunities. Support leadership with practical financial insight to inform decision-making. Enable teams to understand the drivers of financial performance and how their delivery decisions impact commercial outcomes. Translate data into actionable recommendations that support stronger planning and better commercial performance. Work closely with the Director of Operations & Finance to ensure financial insight supports wider business priorities and governance objectives. 3. Controls, Governance & Compliance Own financial controls, compliance processes and reporting standards across the agency. Lead improvements to financial processes, clarity and consistency across the business in line with industry system advances. Main owner and expert of the finance module of the agency software Team leader Orbit. Ensure consistency between operational and financial data and challenge discrepancies where needed. Maintain adherence to statutory requirements, internal policies and financial procedures. Support tax requirements and external reporting obligations in partnership with external accountants. Maintain robust financial documentation, approval processes and audit trails. Continuously improve the reliability, consistency and control of financial processes across the business. Support the Director of Operations & Finance in upholding the agency's overall financial governance framework. 4. Cashflow, Working Capital & Revenue Recognition Maintain clear visibility of cash position, cashflow forecasting and working capital performance. Monitor WIP, billing schedules and debtor positions to support healthy cash conversion. Help ensure invoicing happens accurately and at the right time against agreed scopes and delivery milestones. Support teams in understanding revenue recognition, delivery recognition and the financial impact of project timing. Flag risks relating to aged debt, unbilled work, overservicing or margin erosion and work with teams to resolve them. Improve predictability and discipline around cash collection, revenue timing and commercial recovery. 5. Business Partnering, Collaboration & Capability Building Act as a trusted finance partner, helping teams understand financial performance and improve commercial outcomes. Upskill non-finance colleagues in invoice timing, delivery recognition, scoping and project profitability. Work closely with the Director of Operations & Finance to provide insight and support business decision-making. Collaborate with the Delivery & Performance Director so that financial priorities, reporting expectations and operational delivery remain joined up and practical. Align and connect with external accountants for statutory and business reporting requirements. Provide guidance to the Operations Executive on financial data quality and reporting standards. 6. Culture, Process & Agency Contribution Lead by example in bringing diligence, accountability and commercial awareness into day-to-day ways of working. Encourage teams to see the connection between delivery quality, commercial performance and agency success. Follow company ways of working guidelines and encourage strong cross-functional collaboration. Help individuals understand how their work contributes to the wider performance and sustainability of the agency. Take an active role in supporting a culture of commercial ownership, curiosity and continuous improvement. Key Experience and Qualifications of the part-time Commercial Finance Manager XERO Team leader - (full commercial lifecycle of the project) Majority of project related commercial reporting will be done in TLO Highly proficient use of Excel - data analysis and dashboard reporting ACA or ACCA or CIMA qualified (or Finalist) with minimum 2 years post qualified experience Previous marketing or creative agency experience or service based (timesheets)industry VisionFR is committed to encouraging equality, diversity, inclusion and eliminating unlawful discrimination within our workforce and whilst fulfilling our Clients' recruitment needs. Due to the high level of applications being received if you do not hear from us within 5 working days, please assume your application has not been successful on this occasion, usually due to other candidates having more relevant sector exposure, qualifications or required skills. We thank you for your interest.
May 19, 2026
Full time
Role: Commercial Finance Manager Sector: B2B Marketing Agency Location: Reading Part-Time: 20 hrs per week over 4 or 5 days Hybrid: 2 days in office Salary: £60,000 - £65,000 FTE Reports to: Operations Director Ref: VFR 3287/2 VisionFR is working with a B2B Marketing Agency to find them their first part-time Commercial Finance Manager . This is an exciting new role, with a great opportunity to grow and make it your own.The ideal candidate for this role will have proven experience in establishing great business partnerships and collaboration with the rest of the agency, so having sufficient face to face time is crucial. Role Responsibilities of the part-time Commercial Finance Manager 1. Financial Reporting & Processing Produce management accounts Ensure revenue, cost and margin data is captured consistently and accurately. Maintain clear and reliable financial information to support business planning and performance review utilising Own month-end processes and support timely, accurate financial close. Manage invoicing, payroll, expenses and reconciliations across the agency. Ensure financial records are accurate, compliant and kept up to date. 2. Forecasting, Analysis & Commercial Insight Produce forecasts, budget tracking and financial analysis across revenue, margin and cashflow. Provide clear visibility of performance at project, account and business level. Analyse profitability and margin performance, identifying risks, trends and opportunities. Support leadership with practical financial insight to inform decision-making. Enable teams to understand the drivers of financial performance and how their delivery decisions impact commercial outcomes. Translate data into actionable recommendations that support stronger planning and better commercial performance. Work closely with the Director of Operations & Finance to ensure financial insight supports wider business priorities and governance objectives. 3. Controls, Governance & Compliance Own financial controls, compliance processes and reporting standards across the agency. Lead improvements to financial processes, clarity and consistency across the business in line with industry system advances. Main owner and expert of the finance module of the agency software Team leader Orbit. Ensure consistency between operational and financial data and challenge discrepancies where needed. Maintain adherence to statutory requirements, internal policies and financial procedures. Support tax requirements and external reporting obligations in partnership with external accountants. Maintain robust financial documentation, approval processes and audit trails. Continuously improve the reliability, consistency and control of financial processes across the business. Support the Director of Operations & Finance in upholding the agency's overall financial governance framework. 4. Cashflow, Working Capital & Revenue Recognition Maintain clear visibility of cash position, cashflow forecasting and working capital performance. Monitor WIP, billing schedules and debtor positions to support healthy cash conversion. Help ensure invoicing happens accurately and at the right time against agreed scopes and delivery milestones. Support teams in understanding revenue recognition, delivery recognition and the financial impact of project timing. Flag risks relating to aged debt, unbilled work, overservicing or margin erosion and work with teams to resolve them. Improve predictability and discipline around cash collection, revenue timing and commercial recovery. 5. Business Partnering, Collaboration & Capability Building Act as a trusted finance partner, helping teams understand financial performance and improve commercial outcomes. Upskill non-finance colleagues in invoice timing, delivery recognition, scoping and project profitability. Work closely with the Director of Operations & Finance to provide insight and support business decision-making. Collaborate with the Delivery & Performance Director so that financial priorities, reporting expectations and operational delivery remain joined up and practical. Align and connect with external accountants for statutory and business reporting requirements. Provide guidance to the Operations Executive on financial data quality and reporting standards. 6. Culture, Process & Agency Contribution Lead by example in bringing diligence, accountability and commercial awareness into day-to-day ways of working. Encourage teams to see the connection between delivery quality, commercial performance and agency success. Follow company ways of working guidelines and encourage strong cross-functional collaboration. Help individuals understand how their work contributes to the wider performance and sustainability of the agency. Take an active role in supporting a culture of commercial ownership, curiosity and continuous improvement. Key Experience and Qualifications of the part-time Commercial Finance Manager XERO Team leader - (full commercial lifecycle of the project) Majority of project related commercial reporting will be done in TLO Highly proficient use of Excel - data analysis and dashboard reporting ACA or ACCA or CIMA qualified (or Finalist) with minimum 2 years post qualified experience Previous marketing or creative agency experience or service based (timesheets)industry VisionFR is committed to encouraging equality, diversity, inclusion and eliminating unlawful discrimination within our workforce and whilst fulfilling our Clients' recruitment needs. Due to the high level of applications being received if you do not hear from us within 5 working days, please assume your application has not been successful on this occasion, usually due to other candidates having more relevant sector exposure, qualifications or required skills. We thank you for your interest.
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role We are hiring a AI Engineering Product Manager for our Multi-Tech Agentic Engineering team to lead the technical direction, engineering discipline and delivery velocity of IAG's next generation of agentic AI products. This is a hands-on senior technical leadership role. You must have real experience leading teams that build production-grade AI agents, not just theoretical experiments or hackathon projects. You will be the technical authority across agent frameworks, orchestration patterns, memory design and guardrails. You will report to the Group Head of Technology and work within the product oversight of the Group Head of Cognitive Automation. You will shape how we build, scale and operate a multi-vendor agent ecosystem across OpenAI, Anthropic, Microsoft Azure, LangGraph, AutoGen and other emerging frameworks. You will also lead in a matrix environment, working across multiple airlines, central teams, external partners and offshore/nearshore engineering units. You must be comfortable directing both internal engineering teams and partner-led delivery teams, maintaining consistent quality and velocity across all. Your responsibilities What You Will Lead Technical Ownership Set the technical strategy for IAG's agentic architecture, including orchestration patterns, tool integration, memory, evaluation and runtime governance. Create and drive adoption of reusable agent components that accelerate delivery across all operating companies. Make sound architecture decisions on model selection, GraphRAG, RAG optimisation, LangGraph patterns and model cost modelling. Agentic Engineering Leadership Lead and mentor a small multi-disciplinary technical team building enterprise-grade AI agents integrated with complex airline systems, working across London and Barcelona Drive a culture of excellence by developing talent, managing performance rigorously and shaping a team that delivers at elite level Provide engineering leadership across internal teams and external technology partners, ensuring consistency of standards and delivery quality. Establish technical best practices for OpenAI, Anthropic, Azure OpenAI, LangGraph, AutoGen and other agent frameworks. Implement strong engineering discipline, including observability, safety, automated evaluation, behavioural testing and continuous improvement. Matrix and Partner Leadership Operate effectively in a matrix environment spanning Group, OpCos, cloud, data and security teams. Coordinate and influence multiple delivery streams to ensure alignment, technical coherence and consistent engineering standards. Manage and guide external partners, ensuring work meets IAG's quality, cost and velocity expectations. Platform and Architecture Leadership Shape the Group's lightweight GenAI abstraction layer, enabling fast, predictable and secure route-to-live. Own agile technical governance with auditable decisions, clear architecture documentation and rapid escalation of risks. Maintain a sharp external radar on AI evolution and benchmark vendor capabilities, reliability and cost. Product and Delivery Impact Work with product leads to ensure technical designs deliver genuine, measurable EBIT impact. Identify quick-start approaches that left-shift value during discovery. Build a developer experience that encourages rapid adoption of AI components across the Group. Stakeholder Influence Build strong relationships across all airlines and influence at CDIO-1 level. Represent the AI engineering strategy to the Group CTO, CDAO, CISO and cloud/data platform leaders. Support Group-wide AI upskilling through contributions to the AI Academy curriculum. Your skills, experience and qualifications Qualifications, Experience and Qualities 15+ years of engineering leadership with proven experience delivering complex software systems at scale. Direct experience architecting and delivering production AI agents with measurable business impact. Deep technical command of the OpenAI ecosystem, including model orchestration, tool calling, evaluation and runtime optimisation. Strong experience with Anthropic, Azure OpenAI and at least one other agent framework such as LangGraph or AutoGen. Proven ability to lead both internal engineering teams and external partner teams to consistent, high-quality outcomes. Strong track record operating in a matrix environment, influencing without direct authority and aligning diverse stakeholders. Demonstrated ability to integrate LLM-based agents with enterprise systems, APIs, RPA, orchestration platforms and internal tools. Strong grounding in DevSecOps, cloud-native architecture, observability and CI/CD. Ability to translate complex technical considerations into simple, concise narratives for senior executives. Evidence of succeeding in fast-paced, ambiguous, high-stakes environments. Ability to travel internally (within Europe) on a weekly basis, where required, to work with the team and stakeholders. Nice-to-haves Airline or travel industry experience. Experience building reusable platform components adopted across multiple business units. Experience with model hosting, fine-tuning, distillation or model evaluation frameworks. Experience with globally distributed teams and multi-vendor delivery ecosystems. You are likely a great fit if you Thrive at the intersection of architecture, engineering craft and delivery. Cut through fog quickly and favour practical, high-value solutions. Stay ahead of AI evolution and separate hype from substance instantly. Inspire and challenge senior engineers while maintaining strong engineering discipline. Communicate with clarity, confidence and zero waffle. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 19, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role We are hiring a AI Engineering Product Manager for our Multi-Tech Agentic Engineering team to lead the technical direction, engineering discipline and delivery velocity of IAG's next generation of agentic AI products. This is a hands-on senior technical leadership role. You must have real experience leading teams that build production-grade AI agents, not just theoretical experiments or hackathon projects. You will be the technical authority across agent frameworks, orchestration patterns, memory design and guardrails. You will report to the Group Head of Technology and work within the product oversight of the Group Head of Cognitive Automation. You will shape how we build, scale and operate a multi-vendor agent ecosystem across OpenAI, Anthropic, Microsoft Azure, LangGraph, AutoGen and other emerging frameworks. You will also lead in a matrix environment, working across multiple airlines, central teams, external partners and offshore/nearshore engineering units. You must be comfortable directing both internal engineering teams and partner-led delivery teams, maintaining consistent quality and velocity across all. Your responsibilities What You Will Lead Technical Ownership Set the technical strategy for IAG's agentic architecture, including orchestration patterns, tool integration, memory, evaluation and runtime governance. Create and drive adoption of reusable agent components that accelerate delivery across all operating companies. Make sound architecture decisions on model selection, GraphRAG, RAG optimisation, LangGraph patterns and model cost modelling. Agentic Engineering Leadership Lead and mentor a small multi-disciplinary technical team building enterprise-grade AI agents integrated with complex airline systems, working across London and Barcelona Drive a culture of excellence by developing talent, managing performance rigorously and shaping a team that delivers at elite level Provide engineering leadership across internal teams and external technology partners, ensuring consistency of standards and delivery quality. Establish technical best practices for OpenAI, Anthropic, Azure OpenAI, LangGraph, AutoGen and other agent frameworks. Implement strong engineering discipline, including observability, safety, automated evaluation, behavioural testing and continuous improvement. Matrix and Partner Leadership Operate effectively in a matrix environment spanning Group, OpCos, cloud, data and security teams. Coordinate and influence multiple delivery streams to ensure alignment, technical coherence and consistent engineering standards. Manage and guide external partners, ensuring work meets IAG's quality, cost and velocity expectations. Platform and Architecture Leadership Shape the Group's lightweight GenAI abstraction layer, enabling fast, predictable and secure route-to-live. Own agile technical governance with auditable decisions, clear architecture documentation and rapid escalation of risks. Maintain a sharp external radar on AI evolution and benchmark vendor capabilities, reliability and cost. Product and Delivery Impact Work with product leads to ensure technical designs deliver genuine, measurable EBIT impact. Identify quick-start approaches that left-shift value during discovery. Build a developer experience that encourages rapid adoption of AI components across the Group. Stakeholder Influence Build strong relationships across all airlines and influence at CDIO-1 level. Represent the AI engineering strategy to the Group CTO, CDAO, CISO and cloud/data platform leaders. Support Group-wide AI upskilling through contributions to the AI Academy curriculum. Your skills, experience and qualifications Qualifications, Experience and Qualities 15+ years of engineering leadership with proven experience delivering complex software systems at scale. Direct experience architecting and delivering production AI agents with measurable business impact. Deep technical command of the OpenAI ecosystem, including model orchestration, tool calling, evaluation and runtime optimisation. Strong experience with Anthropic, Azure OpenAI and at least one other agent framework such as LangGraph or AutoGen. Proven ability to lead both internal engineering teams and external partner teams to consistent, high-quality outcomes. Strong track record operating in a matrix environment, influencing without direct authority and aligning diverse stakeholders. Demonstrated ability to integrate LLM-based agents with enterprise systems, APIs, RPA, orchestration platforms and internal tools. Strong grounding in DevSecOps, cloud-native architecture, observability and CI/CD. Ability to translate complex technical considerations into simple, concise narratives for senior executives. Evidence of succeeding in fast-paced, ambiguous, high-stakes environments. Ability to travel internally (within Europe) on a weekly basis, where required, to work with the team and stakeholders. Nice-to-haves Airline or travel industry experience. Experience building reusable platform components adopted across multiple business units. Experience with model hosting, fine-tuning, distillation or model evaluation frameworks. Experience with globally distributed teams and multi-vendor delivery ecosystems. You are likely a great fit if you Thrive at the intersection of architecture, engineering craft and delivery. Cut through fog quickly and favour practical, high-value solutions. Stay ahead of AI evolution and separate hype from substance instantly. Inspire and challenge senior engineers while maintaining strong engineering discipline. Communicate with clarity, confidence and zero waffle. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The AMOS Platform Manager (AMOS) is accountable for the end-to-end product management of the AMOS maintenance platform within the Operations domain, ensuring it delivers measurable business value, operational stability, and strategic alignment across the Group. Operating as part of the Architecture & Product Delivery teams, the role owns the product vision, roadmap, backlog prioritisation, and value realisation for AMOS, working closely with architecture, engineering, operations, and business stakeholders. The Product Manager ensures AMOS is managed as a strategic operational product, balancing regulatory compliance, operational reliability, and continuous improvement while aligning with enterprise architecture standards and transformation objectives. Your responsibilities Product Ownership & Strategy Own and evolve the AMOS product vision and roadmap, aligned to operational priorities, architecture direction, and Group strategy. Translate operational needs into clear product outcomes, ensuring AMOS supports standardised, scalable maintenance processes across OpCos. Act as the single point of accountability for AMOS product decisions within Architecture & Product Delivery. Backlog & Value Management Define, maintain, and prioritise the AMOS product backlog, balancing regulatory, operational, technical, and transformation demands. Ensure backlog items are clearly defined with measurable outcomes and acceptance criteria. Track and report on value, benefits, and KPIs, ensuring delivery aligns to agreed objectives and funding expectations. Architecture & Delivery Alignment Work closely with Enterprise, Solution, and Data Architects to ensure AMOS changes align with architectural standards and target-state designs. Collaborate with delivery teams to support agile and incremental delivery, participating in planning, reviews, and retrospectives. Ensure dependencies across platforms, integrations, and data are actively managed. Operations & Stakeholder Engagement Act as the primary interface between Operations, Maintenance teams, IT delivery, and architecture. Engage senior operational stakeholders to validate priorities, manage expectations, and ensure adoption of delivered capabilities. Represent AMOS in governance, planning, and prioritisation forums within Architecture & Product Delivery. Run & Change Balance Work closely with Operations and Service Management to ensure service stability, performance, and compliance. Prioritise change requests alongside live-service needs, ensuring minimal disruption to critical maintenance operations. Support continuous improvement initiatives and operational optimisation enabled by AMOS. Your skills, experience and qualifications Essential Strong experience in AMOS Cloud Platform Management Strong understanding of product lifecycle management, backlog prioritisation, and value-driven delivery. Experience working with complex operational systems in regulated environments. Proven ability to work across architecture, delivery, and business stakeholders. Strong communication, influencing, and decision-making skills. Desirable Exposure to aviation, asset-intensive, or safety-critical operations. Familiarity with enterprise architecture governance and platform-led delivery models. Experience working in SAFe or agile product environments. Operates as part of a product-led, architecture-aligned delivery model. Balances strategic roadmap ownership with hands-on engagement in delivery and operations. Focuses on outcomes and value, not just feature delivery What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 19, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The AMOS Platform Manager (AMOS) is accountable for the end-to-end product management of the AMOS maintenance platform within the Operations domain, ensuring it delivers measurable business value, operational stability, and strategic alignment across the Group. Operating as part of the Architecture & Product Delivery teams, the role owns the product vision, roadmap, backlog prioritisation, and value realisation for AMOS, working closely with architecture, engineering, operations, and business stakeholders. The Product Manager ensures AMOS is managed as a strategic operational product, balancing regulatory compliance, operational reliability, and continuous improvement while aligning with enterprise architecture standards and transformation objectives. Your responsibilities Product Ownership & Strategy Own and evolve the AMOS product vision and roadmap, aligned to operational priorities, architecture direction, and Group strategy. Translate operational needs into clear product outcomes, ensuring AMOS supports standardised, scalable maintenance processes across OpCos. Act as the single point of accountability for AMOS product decisions within Architecture & Product Delivery. Backlog & Value Management Define, maintain, and prioritise the AMOS product backlog, balancing regulatory, operational, technical, and transformation demands. Ensure backlog items are clearly defined with measurable outcomes and acceptance criteria. Track and report on value, benefits, and KPIs, ensuring delivery aligns to agreed objectives and funding expectations. Architecture & Delivery Alignment Work closely with Enterprise, Solution, and Data Architects to ensure AMOS changes align with architectural standards and target-state designs. Collaborate with delivery teams to support agile and incremental delivery, participating in planning, reviews, and retrospectives. Ensure dependencies across platforms, integrations, and data are actively managed. Operations & Stakeholder Engagement Act as the primary interface between Operations, Maintenance teams, IT delivery, and architecture. Engage senior operational stakeholders to validate priorities, manage expectations, and ensure adoption of delivered capabilities. Represent AMOS in governance, planning, and prioritisation forums within Architecture & Product Delivery. Run & Change Balance Work closely with Operations and Service Management to ensure service stability, performance, and compliance. Prioritise change requests alongside live-service needs, ensuring minimal disruption to critical maintenance operations. Support continuous improvement initiatives and operational optimisation enabled by AMOS. Your skills, experience and qualifications Essential Strong experience in AMOS Cloud Platform Management Strong understanding of product lifecycle management, backlog prioritisation, and value-driven delivery. Experience working with complex operational systems in regulated environments. Proven ability to work across architecture, delivery, and business stakeholders. Strong communication, influencing, and decision-making skills. Desirable Exposure to aviation, asset-intensive, or safety-critical operations. Familiarity with enterprise architecture governance and platform-led delivery models. Experience working in SAFe or agile product environments. Operates as part of a product-led, architecture-aligned delivery model. Balances strategic roadmap ownership with hands-on engagement in delivery and operations. Focuses on outcomes and value, not just feature delivery What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Senior Analyst / Senior Auditor (Performance Auditor) Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle c£50,906, London c£56,561 plus Civil Service Employer Pension Contribution of 28.9% We welcome applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. How to apply Please read the following instructions: Please click on the advert apply button. Register and apply by filling out your online profile. Submit an up-to-date CV. You can use this template ( ) or you can choose the format of your CV, but it should be no longer than two pages of A4 using size 10 font and cover the points in the template. You must submit an application form ( ). We do not require a cover letter. IF you are shortlisted for interview you will be provided with a written case study exercise. Once the exercise is completed it MUST be emailed to by the closing deadline for submission (9.30am Monday 15th June). Please note that candidates who do not submit the case study by the specified deadline will not be considered for interview. If you experience any issues during the application process, please contact . Stage 1: Submission of CV and application form ( ) We do not require a covering letter. Stage 2: Case study exercise and interview -shortlisted candidates will need to submit the exercise by 15th June The estimated time it will take to complete the exercise is 2 hours. Campaign Timetable: Deadline for applications - 11.59pm Sunday 31st May Webinar session - 12:00pm - 1.00pm Tuesday 19th May 12:00-13:00, Application shortlisting meeting - Wednesday 10th June Date applicants will be notified if they have been shortlisted for interview - 11th June Case study sent to shortlisted candidates - 11th / 12th June Deadline for submission of case study - WC 15th June Interviews - Monday 22nd June - Monday 29th June Webinar Session The session will provide an opportunity to find out more about the role, the skills we are looking for (including transferable skills) and the experience required. You will also have the chance to hear from colleagues who are currently undertaking the role and ask questions. If you are interested in attending, please register your interest by emailing and we will send you the joining link. The role Thank you for your interest in joining the National Audit Office (NAO) as a Senior Analyst / Senior Auditor (performance auditor). We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy ( ) sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. By taking on new opportunities and challenges you'll build a rewarding and fascinating career. Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. We are looking to recruit several Senior Analysts and Senior Auditors. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money auditors, performance auditors and internal auditors. More about the NAO, including some of our recent value for money reports, is available on our website . Relationships and Accountability You will lead a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Audit Managers who support and manage the team to deliver high quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The people we are looking for This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. Education/work experience A strong academic background and experience in leading research/performance audit projects and producing high quality, accessible written outputs. For Senior Analysts this means either: A minimum of a 2:1 degree in a relevant discipline (e.g., social research methods, mathematics, statistics, economics, management science/ operations research), or a research based postgraduate qualification, and relevant experience; or relevant experience in research, analysis or performance audit. This may include but is not limited to experience in management or other consultancy or working as a researcher. For Senior Auditors this means: An ACA qualification or other professional qualification (e.g., ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience working in performance and/or internal audit. Abilities: It will be essential that you can demonstrate the ability to: Balance tasks and priorities to lead a complex, challenging portfolio of work including supporting the work and development of others. Use your technical knowledge and expertise to deliver high quality work across our VFM reports and wider work. Scrutinise a wide range of government and third-party information sources and consider reliability and usefulness. Make sound judgements and reach clear conclusions that are clearly evidence based. Analyse complex ideas or proposals using a wide evidence base to develop meaningful recommendations. Communicate complex audit findings in well-structured written outputs which add value for the client and can engage a wide audience including non specialist/non-technical audiences. Think creatively and innovatively in how you work. Engage effectively with colleagues and clients at all levels, including specialist NAO teams and the people we audit to create impact through your work. Influence and add value by building your understanding of the challenges faced by the people we audit. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of public sector spending areas and outputs. Ability to lead a team and work co-operatively and collaboratively to deliver outputs. Drive and determination to overcome obstacles, resistance or challenges in order to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge. Equal opportunities and diversity . click apply for full job details
May 19, 2026
Full time
Senior Analyst / Senior Auditor (Performance Auditor) Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle c£50,906, London c£56,561 plus Civil Service Employer Pension Contribution of 28.9% We welcome applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. How to apply Please read the following instructions: Please click on the advert apply button. Register and apply by filling out your online profile. Submit an up-to-date CV. You can use this template ( ) or you can choose the format of your CV, but it should be no longer than two pages of A4 using size 10 font and cover the points in the template. You must submit an application form ( ). We do not require a cover letter. IF you are shortlisted for interview you will be provided with a written case study exercise. Once the exercise is completed it MUST be emailed to by the closing deadline for submission (9.30am Monday 15th June). Please note that candidates who do not submit the case study by the specified deadline will not be considered for interview. If you experience any issues during the application process, please contact . Stage 1: Submission of CV and application form ( ) We do not require a covering letter. Stage 2: Case study exercise and interview -shortlisted candidates will need to submit the exercise by 15th June The estimated time it will take to complete the exercise is 2 hours. Campaign Timetable: Deadline for applications - 11.59pm Sunday 31st May Webinar session - 12:00pm - 1.00pm Tuesday 19th May 12:00-13:00, Application shortlisting meeting - Wednesday 10th June Date applicants will be notified if they have been shortlisted for interview - 11th June Case study sent to shortlisted candidates - 11th / 12th June Deadline for submission of case study - WC 15th June Interviews - Monday 22nd June - Monday 29th June Webinar Session The session will provide an opportunity to find out more about the role, the skills we are looking for (including transferable skills) and the experience required. You will also have the chance to hear from colleagues who are currently undertaking the role and ask questions. If you are interested in attending, please register your interest by emailing and we will send you the joining link. The role Thank you for your interest in joining the National Audit Office (NAO) as a Senior Analyst / Senior Auditor (performance auditor). We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy ( ) sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. By taking on new opportunities and challenges you'll build a rewarding and fascinating career. Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. We are looking to recruit several Senior Analysts and Senior Auditors. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money auditors, performance auditors and internal auditors. More about the NAO, including some of our recent value for money reports, is available on our website . Relationships and Accountability You will lead a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Audit Managers who support and manage the team to deliver high quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The people we are looking for This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. Education/work experience A strong academic background and experience in leading research/performance audit projects and producing high quality, accessible written outputs. For Senior Analysts this means either: A minimum of a 2:1 degree in a relevant discipline (e.g., social research methods, mathematics, statistics, economics, management science/ operations research), or a research based postgraduate qualification, and relevant experience; or relevant experience in research, analysis or performance audit. This may include but is not limited to experience in management or other consultancy or working as a researcher. For Senior Auditors this means: An ACA qualification or other professional qualification (e.g., ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience working in performance and/or internal audit. Abilities: It will be essential that you can demonstrate the ability to: Balance tasks and priorities to lead a complex, challenging portfolio of work including supporting the work and development of others. Use your technical knowledge and expertise to deliver high quality work across our VFM reports and wider work. Scrutinise a wide range of government and third-party information sources and consider reliability and usefulness. Make sound judgements and reach clear conclusions that are clearly evidence based. Analyse complex ideas or proposals using a wide evidence base to develop meaningful recommendations. Communicate complex audit findings in well-structured written outputs which add value for the client and can engage a wide audience including non specialist/non-technical audiences. Think creatively and innovatively in how you work. Engage effectively with colleagues and clients at all levels, including specialist NAO teams and the people we audit to create impact through your work. Influence and add value by building your understanding of the challenges faced by the people we audit. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of public sector spending areas and outputs. Ability to lead a team and work co-operatively and collaboratively to deliver outputs. Drive and determination to overcome obstacles, resistance or challenges in order to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge. Equal opportunities and diversity . click apply for full job details
Product Manager - Platform Technology Employment Type: Contract Inside IR35 Duration: 10 Months Umbrella Rate: 550/day Location: Exeter (Hybrid, 3 days onsite per week) Clearance Level: Eligible for SC Opportunity Overview We are working with a leading UK organisation to find an experienced Product Manager for a key role within their Platform Technology function. Our client is undergoing a significant technology modernisation programme and needs a skilled product professional to help shape and improve the internal platforms their developers, scientists and service teams depend on every day. This is a rare opportunity to practise real product management in a complex, data-intensive environment - working at the heart of a mission-driven organisation where the work genuinely matters. About the Role The Platform Technology team is responsible for shared, cross-cutting capabilities including developer tools, APIs, data pipelines and infrastructure services. The incoming Product Manager will be responsible for making these platforms reliable, discoverable and enabling - reducing delivery friction, improving user experience, and helping downstream teams ship faster and more safely. Job Function Support the development of a business case to invest in service enhancements and engagements with third-party suppliers. Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. Understand internal users, from developers to operations staff, and translate their needs into clear priorities. Investigate and develop measurable service outcomes (adoption, usability, performance) and use data to track progress. Balance short-term reliability with long-term sustainability and compliance. Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. Champion product-led, user-informed, iterative ways of working in a complex, legacy/brownfield environment. Requirements Proven experience managing developer infrastructure products and associated cloud technologies (e.g. AWS, Azure, shared services). Experience successfully managing commercial and bought-in services. Ability to apply and adapt Agile and Lean practices in an engineering-focused team. Strong understanding of user-centred product development - even when the 'users' are other engineers. Skilled at prioritising by outcome using approaches such as impact vs. effort or cost-of-delay. Confident working with cross-disciplinary teams and senior technical stakeholders. Comfortable operating in environments with legacy systems, competing priorities and incomplete information. Excellent communicator - able to translate complex technical issues into clear decisions and trade-offs. Why This Role? Our client operates at significant scale, managing vast volumes of data in support of critical national and scientific services. The technology estate is complex and established - this isn't a greenfield startup - but that's exactly what makes it interesting. You'll be joining at a moment of genuine appetite for change, working alongside engineers and scientists who are deeply invested in what they build. If you're looking for a role where platform product management actually means something, this is it.
May 19, 2026
Full time
Product Manager - Platform Technology Employment Type: Contract Inside IR35 Duration: 10 Months Umbrella Rate: 550/day Location: Exeter (Hybrid, 3 days onsite per week) Clearance Level: Eligible for SC Opportunity Overview We are working with a leading UK organisation to find an experienced Product Manager for a key role within their Platform Technology function. Our client is undergoing a significant technology modernisation programme and needs a skilled product professional to help shape and improve the internal platforms their developers, scientists and service teams depend on every day. This is a rare opportunity to practise real product management in a complex, data-intensive environment - working at the heart of a mission-driven organisation where the work genuinely matters. About the Role The Platform Technology team is responsible for shared, cross-cutting capabilities including developer tools, APIs, data pipelines and infrastructure services. The incoming Product Manager will be responsible for making these platforms reliable, discoverable and enabling - reducing delivery friction, improving user experience, and helping downstream teams ship faster and more safely. Job Function Support the development of a business case to invest in service enhancements and engagements with third-party suppliers. Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. Understand internal users, from developers to operations staff, and translate their needs into clear priorities. Investigate and develop measurable service outcomes (adoption, usability, performance) and use data to track progress. Balance short-term reliability with long-term sustainability and compliance. Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. Champion product-led, user-informed, iterative ways of working in a complex, legacy/brownfield environment. Requirements Proven experience managing developer infrastructure products and associated cloud technologies (e.g. AWS, Azure, shared services). Experience successfully managing commercial and bought-in services. Ability to apply and adapt Agile and Lean practices in an engineering-focused team. Strong understanding of user-centred product development - even when the 'users' are other engineers. Skilled at prioritising by outcome using approaches such as impact vs. effort or cost-of-delay. Confident working with cross-disciplinary teams and senior technical stakeholders. Comfortable operating in environments with legacy systems, competing priorities and incomplete information. Excellent communicator - able to translate complex technical issues into clear decisions and trade-offs. Why This Role? Our client operates at significant scale, managing vast volumes of data in support of critical national and scientific services. The technology estate is complex and established - this isn't a greenfield startup - but that's exactly what makes it interesting. You'll be joining at a moment of genuine appetite for change, working alongside engineers and scientists who are deeply invested in what they build. If you're looking for a role where platform product management actually means something, this is it.
Job Title: Cloud Digital Product Manager (SC CLEARED) Location: Exeter (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial 10 month contract CANDIDATES MUST HOLD AN ACTIVE SC CLEARANCE Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Cloud Digital Product Manager to join their team in Exeter on a hybrid basis. Job Responsibilities/Objectives We're looking for an experienced Product Manager to help shape and improve the internal platforms that our developers, scientists and service teams rely on every day. You'll join Platform Technology - a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services. Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely. Support the development of a business case to invest in service enhancements and engagements with third party suppliers Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain Understand internal users - from developers to operations staff - and translate their needs into clear priorities Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress Balance short-term reliability with long-term sustainability and compliance Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently Champion product-led and user informed, iterative ways of working in a complex, legacy / brownfield environment Required Skills/Experience The ideal candidate will have the following: Proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services Successfully managed commercial services and bought in services Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team Strong understanding of user-centred product development, championing the use of user centered design even when the users are other engineers Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches Confident working with cross-disciplinary teams and senior technical stakeholders Comfortable operating in environments with legacy systems, competing priorities and incomplete information Excellent communicator, can translate complex technical issues into clear decisions and trade-offs You?ll Thrive Here If You? Care about helping others deliver value - "product thinking for platforms" Believe in outcomes over output and in learning through iteration Value sustainability over speed, preferring well-designed, reliable systems to quick fixes Enjoy bringing structure and clarity to technically challenging, interdependent environments Are collaborative, pragmatic and curious - a steady hand in a complex system Measures of Success (6-12 Months) Renewal of Cloud technology contracts and supporting services Clear, agreed roadmap for your platform area Well defined and prioritised backlog supporting the roadmap and operational needs Measurable improvement in adoption or usability for key internal users Positive feedback from engineering and architecture stakeholders Introduction of at least one lightweight product practice improving visibility, flow or learning If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
May 19, 2026
Contractor
Job Title: Cloud Digital Product Manager (SC CLEARED) Location: Exeter (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial 10 month contract CANDIDATES MUST HOLD AN ACTIVE SC CLEARANCE Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Cloud Digital Product Manager to join their team in Exeter on a hybrid basis. Job Responsibilities/Objectives We're looking for an experienced Product Manager to help shape and improve the internal platforms that our developers, scientists and service teams rely on every day. You'll join Platform Technology - a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services. Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely. Support the development of a business case to invest in service enhancements and engagements with third party suppliers Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain Understand internal users - from developers to operations staff - and translate their needs into clear priorities Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress Balance short-term reliability with long-term sustainability and compliance Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently Champion product-led and user informed, iterative ways of working in a complex, legacy / brownfield environment Required Skills/Experience The ideal candidate will have the following: Proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services Successfully managed commercial services and bought in services Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team Strong understanding of user-centred product development, championing the use of user centered design even when the users are other engineers Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches Confident working with cross-disciplinary teams and senior technical stakeholders Comfortable operating in environments with legacy systems, competing priorities and incomplete information Excellent communicator, can translate complex technical issues into clear decisions and trade-offs You?ll Thrive Here If You? Care about helping others deliver value - "product thinking for platforms" Believe in outcomes over output and in learning through iteration Value sustainability over speed, preferring well-designed, reliable systems to quick fixes Enjoy bringing structure and clarity to technically challenging, interdependent environments Are collaborative, pragmatic and curious - a steady hand in a complex system Measures of Success (6-12 Months) Renewal of Cloud technology contracts and supporting services Clear, agreed roadmap for your platform area Well defined and prioritised backlog supporting the roadmap and operational needs Measurable improvement in adoption or usability for key internal users Positive feedback from engineering and architecture stakeholders Introduction of at least one lightweight product practice improving visibility, flow or learning If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Head of IT Up to 65,000 Preston / Manchester, UK Hybrid (2-3 days a week on-site) Permanent We are looking for an experienced Head of IT to join a well-established professional services organisation. This is a key leadership hire, driven by a need to modernise systems and improve overall technology delivery across the business. The organisation is investing in its technology function and requires a hands-on leader to take ownership of IT operations while delivering a major Case Management System (CMS) implementation. This role would suit an experienced IT Manager ready to step up, or an established Head of IT looking for a role with real ownership and impact. Key Responsibilities: Define and deliver the organisation's IT strategy, aligned with business goals Lead the implementation of a new Case Management System (CMS) from planning through to adoption Oversee day-to-day IT operations, ensuring reliability, performance, and service quality Manage third-party suppliers and technology partners Ensure robust IT governance, security, and compliance across the organisation Develop and maintain business continuity and disaster recovery processes Work closely with senior stakeholders to drive continuous improvement through technology Key Skills Proven experience in a senior IT leadership role (Head of IT / IT Manager / similar) Strong background across Microsoft technologies (Microsoft 365, Azure, Windows environments) Experience delivering system implementation projects (CMS, ERP, or similar) Solid understanding of IT infrastructure, service delivery, and vendor management Experience operating within a professional services or regulated environment Strong communication skills with the ability to engage stakeholders at all levels Desirable Skills: Experience within the legal or professional services sector Familiarity with case management or document management systems Knowledge of cyber security best practices and frameworks What you get in return : Salary up to 65,000 Hybrid working across Preston and Manchester Opportunity to lead a high-impact transformation programme Autonomy to shape and develop the IT function Interested? Please submit your CV via the link provided. Alternatively, email me on (url removed) or call for a confidential discussion. INDTECH Top of Form Bottom of Form DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
May 19, 2026
Full time
Head of IT Up to 65,000 Preston / Manchester, UK Hybrid (2-3 days a week on-site) Permanent We are looking for an experienced Head of IT to join a well-established professional services organisation. This is a key leadership hire, driven by a need to modernise systems and improve overall technology delivery across the business. The organisation is investing in its technology function and requires a hands-on leader to take ownership of IT operations while delivering a major Case Management System (CMS) implementation. This role would suit an experienced IT Manager ready to step up, or an established Head of IT looking for a role with real ownership and impact. Key Responsibilities: Define and deliver the organisation's IT strategy, aligned with business goals Lead the implementation of a new Case Management System (CMS) from planning through to adoption Oversee day-to-day IT operations, ensuring reliability, performance, and service quality Manage third-party suppliers and technology partners Ensure robust IT governance, security, and compliance across the organisation Develop and maintain business continuity and disaster recovery processes Work closely with senior stakeholders to drive continuous improvement through technology Key Skills Proven experience in a senior IT leadership role (Head of IT / IT Manager / similar) Strong background across Microsoft technologies (Microsoft 365, Azure, Windows environments) Experience delivering system implementation projects (CMS, ERP, or similar) Solid understanding of IT infrastructure, service delivery, and vendor management Experience operating within a professional services or regulated environment Strong communication skills with the ability to engage stakeholders at all levels Desirable Skills: Experience within the legal or professional services sector Familiarity with case management or document management systems Knowledge of cyber security best practices and frameworks What you get in return : Salary up to 65,000 Hybrid working across Preston and Manchester Opportunity to lead a high-impact transformation programme Autonomy to shape and develop the IT function Interested? Please submit your CV via the link provided. Alternatively, email me on (url removed) or call for a confidential discussion. INDTECH Top of Form Bottom of Form DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Your Company: A leading UK wholesale food distribution business is seeking an experienced Operations Manager to join its growing operation in Oxfordshire. The organisation supplies a diverse customer base including restaurant groups, airlines, cruise and travel providers, retail butchers, online businesses, and national food companies. With a strong reputation for quality, reliability, and customer service, the company operates a fast-paced chilled distribution environment handling a wide range of perishable food products. This is an excellent opportunity for a hands-on operational leader to take ownership of a key site, manage a large team, and drive operational excellence within a dynamic FMCG environment. Your Roles and Responsibilities: While in this position your duties may include but will not be limited to: Oversee the daily operations of a busy warehouse and distribution site across a six-day working week Lead, manage, mentor, and develop a team of operational staff to maintain high levels of productivity and engagement Develop and implement operational policies, procedures, and performance standards Monitor operational performance metrics and drive continuous improvement initiatives Manage operational budgets, forecasting, and cost control activities Ensure compliance with company procedures, food safety regulations, and Health & Safety standards Support a strong customer-focused culture across all operational activities Identify opportunities to improve efficiency, reduce costs, and enhance service levels Work closely with senior leadership and department managers to align operational performance with business objectives Prepare operational and performance reports for senior management Maintain high standards of operational control, site security, and stock management Ensure the safe handling, storage, and movement of chilled and perishable food products Support performance management, staff development, and team motivation initiatives Maintain a proactive, hands-on approach within a fast-paced operational environment What you will need to Apply: Proven experience within an Operations Manager or similar leadership role Previous experience within logistics, distribution, warehousing, or supply chain operations Experience within an FMCG or chilled/perishable goods environment is highly desirable Strong leadership and team management experience within a fast-paced operation Excellent communication and interpersonal skills with the ability to engage at all levels Strong problem-solving and decision-making abilities Good financial awareness with experience managing budgets and operational costs Strong organisational and time management skills Working knowledge of Health & Safety regulations and operational compliance IT literate with the ability to analyse operational data and performance metrics A proactive and hands-on management style with high operational standards Ability to work effectively under pressure in a busy operational environment What you will get in Return: This is a full-time, permanent role offering the opportunity to join a growing and well-established organisation within the UK food distribution sector. You will receive a competitive salary and benefits package, including life assurance, an employee assistance programme with retail and restaurant discounts, discounted and complimentary meat hampers, and opportunities for career progression within a growing group structure. The role offers the chance to take ownership of a key operational site, lead a large and motivated team, and make a significant impact on performance, efficiency, and service quality.To enquire further about this exciting position, please reach out to: Christina Smith - Senior Talent Acquisition Specialist M: E:
May 19, 2026
Full time
Your Company: A leading UK wholesale food distribution business is seeking an experienced Operations Manager to join its growing operation in Oxfordshire. The organisation supplies a diverse customer base including restaurant groups, airlines, cruise and travel providers, retail butchers, online businesses, and national food companies. With a strong reputation for quality, reliability, and customer service, the company operates a fast-paced chilled distribution environment handling a wide range of perishable food products. This is an excellent opportunity for a hands-on operational leader to take ownership of a key site, manage a large team, and drive operational excellence within a dynamic FMCG environment. Your Roles and Responsibilities: While in this position your duties may include but will not be limited to: Oversee the daily operations of a busy warehouse and distribution site across a six-day working week Lead, manage, mentor, and develop a team of operational staff to maintain high levels of productivity and engagement Develop and implement operational policies, procedures, and performance standards Monitor operational performance metrics and drive continuous improvement initiatives Manage operational budgets, forecasting, and cost control activities Ensure compliance with company procedures, food safety regulations, and Health & Safety standards Support a strong customer-focused culture across all operational activities Identify opportunities to improve efficiency, reduce costs, and enhance service levels Work closely with senior leadership and department managers to align operational performance with business objectives Prepare operational and performance reports for senior management Maintain high standards of operational control, site security, and stock management Ensure the safe handling, storage, and movement of chilled and perishable food products Support performance management, staff development, and team motivation initiatives Maintain a proactive, hands-on approach within a fast-paced operational environment What you will need to Apply: Proven experience within an Operations Manager or similar leadership role Previous experience within logistics, distribution, warehousing, or supply chain operations Experience within an FMCG or chilled/perishable goods environment is highly desirable Strong leadership and team management experience within a fast-paced operation Excellent communication and interpersonal skills with the ability to engage at all levels Strong problem-solving and decision-making abilities Good financial awareness with experience managing budgets and operational costs Strong organisational and time management skills Working knowledge of Health & Safety regulations and operational compliance IT literate with the ability to analyse operational data and performance metrics A proactive and hands-on management style with high operational standards Ability to work effectively under pressure in a busy operational environment What you will get in Return: This is a full-time, permanent role offering the opportunity to join a growing and well-established organisation within the UK food distribution sector. You will receive a competitive salary and benefits package, including life assurance, an employee assistance programme with retail and restaurant discounts, discounted and complimentary meat hampers, and opportunities for career progression within a growing group structure. The role offers the chance to take ownership of a key operational site, lead a large and motivated team, and make a significant impact on performance, efficiency, and service quality.To enquire further about this exciting position, please reach out to: Christina Smith - Senior Talent Acquisition Specialist M: E:
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 19, 2026
Full time
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Bridge Recruitment UK Ltd
Bristol, Gloucestershire
Business Development Manager - Construction Sector -Wales and Bristol and surrounding postcodes Type: Full-Time Permanent Salary: Competitive + Uncapped Commission + Benefits 45K plus car Allowance Vacancy Description I'm currently recruiting on behalf of a well-established, family-run construction business with a strong reputation for quality, reliability, and integrity. Due to ongoing growth, they're now looking for an ambitious Business Development Manager to take full ownership of their sales and growth strategy across Wales and Bristol Postcodes The Role This is a strategic and hands-on position where you'll play a key role in shaping the future of the business. You'll drive new business, manage key client relationships, and raise the company's profile in the construction and commercial property space. It's a great opportunity for someone who's confident, self-motivated, and ready to step into a role with real autonomy and impact. Key Responsibilities Lead and execute the sales and business development strategy Represent the business professionally at meetings, events, and networking opportunities Build and maintain strong relationships with clients, consultants, and key stakeholders Identify and win new business opportunities, especially in the commercial property and surveying sectors Monitor performance and track KPIs to ensure consistent growth What We're Looking For Proven experience in business development or sales, construction, property, or professional services must having roofing experience and knowledge of roofing products A confident communicator with the ability to build trust and win business Team Player Self-starter who thrives on taking ownership and driving results Knowledge of the surveying world in Wales a Bonus Comfortable using CRM systems such as HubSpot What's on Offer Competitive base salary + uncapped commission structure Flexible hybrid working model 25 days holiday + bank holidays + Birthday off Pension contribution Wellbeing allowance Retail discount packages and Cycle to Work Scheme Ongoing training and development Monthly team events and socials Car Allowance
May 19, 2026
Full time
Business Development Manager - Construction Sector -Wales and Bristol and surrounding postcodes Type: Full-Time Permanent Salary: Competitive + Uncapped Commission + Benefits 45K plus car Allowance Vacancy Description I'm currently recruiting on behalf of a well-established, family-run construction business with a strong reputation for quality, reliability, and integrity. Due to ongoing growth, they're now looking for an ambitious Business Development Manager to take full ownership of their sales and growth strategy across Wales and Bristol Postcodes The Role This is a strategic and hands-on position where you'll play a key role in shaping the future of the business. You'll drive new business, manage key client relationships, and raise the company's profile in the construction and commercial property space. It's a great opportunity for someone who's confident, self-motivated, and ready to step into a role with real autonomy and impact. Key Responsibilities Lead and execute the sales and business development strategy Represent the business professionally at meetings, events, and networking opportunities Build and maintain strong relationships with clients, consultants, and key stakeholders Identify and win new business opportunities, especially in the commercial property and surveying sectors Monitor performance and track KPIs to ensure consistent growth What We're Looking For Proven experience in business development or sales, construction, property, or professional services must having roofing experience and knowledge of roofing products A confident communicator with the ability to build trust and win business Team Player Self-starter who thrives on taking ownership and driving results Knowledge of the surveying world in Wales a Bonus Comfortable using CRM systems such as HubSpot What's on Offer Competitive base salary + uncapped commission structure Flexible hybrid working model 25 days holiday + bank holidays + Birthday off Pension contribution Wellbeing allowance Retail discount packages and Cycle to Work Scheme Ongoing training and development Monthly team events and socials Car Allowance
Location: Barney Lodge Westbury Road, Warminister Wiltshire BA12 0AN Hours: Part time hours 15, Monday-Friday 11.30am till 2.30pm Salary: Up to £13.30 per hour dependent on experience and qualifications Benefits: Performance related bonus, 50% childcare discount, wellness day and much much more Hello, I'm Donna, the Nursery Manager at Barney Lodge. We take great pride in our indoor-outdoor approach to learning. Our children enjoy exploring our spacious, two-level garden areas and participating in enriching forest school sessions. And for our youngest learners, our beautifully designed Baby Cottage for under 2s is the true jewel in our crown-offering a calm, nurturing start to their journey. About the Role We are looking for a friendly, reliable, and enthusiastic Qualified Lunchtime Assistant to join our team and help create a safe, happy, and enjoyable lunchtime experience for our children. Key Responsibilities: Supervising children during lunch Encouraging good table manners and positive social interaction Assisting with food service and cleaning up after meals Supporting safe and active play during break times Promoting a safe and inclusive environment What We're Looking For: ? A caring and patient nature? Good communication and teamwork skills? Ability to engage and support children positively? Reliability and a responsible attitude? Experience working with children (desirable but not essential)s Benefits at a glance For you -We get the basics right Holidays, sick pay & personal Wellness Day Family matters - Balance starts at home Childcare Discount + Funding, compassionate leave & enhanced maternity (and more) Health & wellness - Nourishing body & mind Discounted gym memberships, spa days, fertility support & so much more. Development - Investing in your future Micro-learning, financial stability tools & Storal Support Fund Our community - Growing together Termly inset days, team app & Storal Awards gathering. We partner with world-leading third parties such as Pay Captain, Vitality, and Peppy. And much much more INDHP
May 18, 2026
Full time
Location: Barney Lodge Westbury Road, Warminister Wiltshire BA12 0AN Hours: Part time hours 15, Monday-Friday 11.30am till 2.30pm Salary: Up to £13.30 per hour dependent on experience and qualifications Benefits: Performance related bonus, 50% childcare discount, wellness day and much much more Hello, I'm Donna, the Nursery Manager at Barney Lodge. We take great pride in our indoor-outdoor approach to learning. Our children enjoy exploring our spacious, two-level garden areas and participating in enriching forest school sessions. And for our youngest learners, our beautifully designed Baby Cottage for under 2s is the true jewel in our crown-offering a calm, nurturing start to their journey. About the Role We are looking for a friendly, reliable, and enthusiastic Qualified Lunchtime Assistant to join our team and help create a safe, happy, and enjoyable lunchtime experience for our children. Key Responsibilities: Supervising children during lunch Encouraging good table manners and positive social interaction Assisting with food service and cleaning up after meals Supporting safe and active play during break times Promoting a safe and inclusive environment What We're Looking For: ? A caring and patient nature? Good communication and teamwork skills? Ability to engage and support children positively? Reliability and a responsible attitude? Experience working with children (desirable but not essential)s Benefits at a glance For you -We get the basics right Holidays, sick pay & personal Wellness Day Family matters - Balance starts at home Childcare Discount + Funding, compassionate leave & enhanced maternity (and more) Health & wellness - Nourishing body & mind Discounted gym memberships, spa days, fertility support & so much more. Development - Investing in your future Micro-learning, financial stability tools & Storal Support Fund Our community - Growing together Termly inset days, team app & Storal Awards gathering. We partner with world-leading third parties such as Pay Captain, Vitality, and Peppy. And much much more INDHP
Martin Veasey Talent Solutions
Tewkesbury, Gloucestershire
SITE HUMAN RESOURCES OFFICER Manufacturing / Engineering Environment 45,000- 50,000 + Benefits + Career Development Tewkesbury, Gloucestershire On-Site HR Generalist Full Employee Lifecycle Responsibility Standalone Site HR Role This is not a traditional HR role operating within a highly corporate environment supported by large HR teams and shared service centres. Instead, this is a highly operational, site-based HR Generalist opportunity embedded directly within a growing engineering and manufacturing business operating across advanced technology and high-reliability sectors including defence, aerospace and advanced engineering. The organisation has experienced significant growth and operational investment in recent years and is continuing to scale capability, strengthen processes and invest in its people infrastructure. As a result, there is now a requirement for a visible, relationship-focused and commercially aware HR professional capable of supporting managers and employees across the full employee lifecycle. This is a fully on-site role based in Tewkesbury and will suit somebody who genuinely enjoys being operationally involved, visible across the workforce and closely engaged with employees and leadership teams on a day-to-day basis. Working closely with the Group HR Director, who remains highly operational within the business and is regularly on site, the Site Human Resources Officer will operate as the standalone HR presence supporting the day-to-day HR function across the site. The role combines operational HR support with significant HR administration responsibility and will support a broad range of HR generalist activities including: employee relations, recruitment and onboarding, absence management, performance management, employee engagement, HR administration and documentation, HR reporting and systems, manager coaching and support, and continuous improvement of people processes. The successful individual must therefore be comfortable operating within a standalone HR environment and genuinely enjoy the practical and administrative aspects of HR alongside employee interaction and operational support. The role will also provide involvement in several ongoing organisational development and people initiatives including apprenticeship programmes, employee engagement activity, leadership capability development, Investors in People implementation and wider workforce improvement projects. The organisation operates within a practical, fast-paced and highly collaborative manufacturing environment. Approximately 70% of the workforce operates within blue-collar production functions across a 24/7 operation and managers value visible, approachable and pragmatic HR support. This is therefore not a role suited to individuals seeking a heavily remote, purely strategic or highly process-driven corporate HR environment. Instead, the successful candidate will become: the day-to-day HR presence on site, a trusted support partner to operational managers, a visible point of contact for employees, and an important contributor to workforce engagement, communication and organisational development. The successful individual will need to be: approachable, organised, resilient, commercially aware, highly collaborative, and comfortable operating within a fast-moving manufacturing setting where priorities can shift quickly. Candidates are likely to have gained previous HR generalist experience within manufacturing, engineering, logistics, industrial, technical or similarly operational environments and must hold CIPD Level 5 qualification as a minimum. This opportunity offers unusually broad operational exposure and genuine long-term development potential for an ambitious HR professional seeking progression within a growing engineering-led group. The successful individual will receive direct mentoring and support from an experienced Group HR Director while gaining exposure to a broad range of commercially focused HR activities and projects. The remuneration package includes: 45,000- 50,000 salary dependent on experience Pension Life assurance Wellbeing support EV salary sacrifice scheme Cycle to work scheme Employee assistance programme Ongoing career development and mentoring This is an excellent opportunity for a highly operational HR professional who enjoys visible, relationship-led HR and wants to build a long-term career within a growing manufacturing and engineering organisation. #(phone number removed)
May 18, 2026
Full time
SITE HUMAN RESOURCES OFFICER Manufacturing / Engineering Environment 45,000- 50,000 + Benefits + Career Development Tewkesbury, Gloucestershire On-Site HR Generalist Full Employee Lifecycle Responsibility Standalone Site HR Role This is not a traditional HR role operating within a highly corporate environment supported by large HR teams and shared service centres. Instead, this is a highly operational, site-based HR Generalist opportunity embedded directly within a growing engineering and manufacturing business operating across advanced technology and high-reliability sectors including defence, aerospace and advanced engineering. The organisation has experienced significant growth and operational investment in recent years and is continuing to scale capability, strengthen processes and invest in its people infrastructure. As a result, there is now a requirement for a visible, relationship-focused and commercially aware HR professional capable of supporting managers and employees across the full employee lifecycle. This is a fully on-site role based in Tewkesbury and will suit somebody who genuinely enjoys being operationally involved, visible across the workforce and closely engaged with employees and leadership teams on a day-to-day basis. Working closely with the Group HR Director, who remains highly operational within the business and is regularly on site, the Site Human Resources Officer will operate as the standalone HR presence supporting the day-to-day HR function across the site. The role combines operational HR support with significant HR administration responsibility and will support a broad range of HR generalist activities including: employee relations, recruitment and onboarding, absence management, performance management, employee engagement, HR administration and documentation, HR reporting and systems, manager coaching and support, and continuous improvement of people processes. The successful individual must therefore be comfortable operating within a standalone HR environment and genuinely enjoy the practical and administrative aspects of HR alongside employee interaction and operational support. The role will also provide involvement in several ongoing organisational development and people initiatives including apprenticeship programmes, employee engagement activity, leadership capability development, Investors in People implementation and wider workforce improvement projects. The organisation operates within a practical, fast-paced and highly collaborative manufacturing environment. Approximately 70% of the workforce operates within blue-collar production functions across a 24/7 operation and managers value visible, approachable and pragmatic HR support. This is therefore not a role suited to individuals seeking a heavily remote, purely strategic or highly process-driven corporate HR environment. Instead, the successful candidate will become: the day-to-day HR presence on site, a trusted support partner to operational managers, a visible point of contact for employees, and an important contributor to workforce engagement, communication and organisational development. The successful individual will need to be: approachable, organised, resilient, commercially aware, highly collaborative, and comfortable operating within a fast-moving manufacturing setting where priorities can shift quickly. Candidates are likely to have gained previous HR generalist experience within manufacturing, engineering, logistics, industrial, technical or similarly operational environments and must hold CIPD Level 5 qualification as a minimum. This opportunity offers unusually broad operational exposure and genuine long-term development potential for an ambitious HR professional seeking progression within a growing engineering-led group. The successful individual will receive direct mentoring and support from an experienced Group HR Director while gaining exposure to a broad range of commercially focused HR activities and projects. The remuneration package includes: 45,000- 50,000 salary dependent on experience Pension Life assurance Wellbeing support EV salary sacrifice scheme Cycle to work scheme Employee assistance programme Ongoing career development and mentoring This is an excellent opportunity for a highly operational HR professional who enjoys visible, relationship-led HR and wants to build a long-term career within a growing manufacturing and engineering organisation. #(phone number removed)
Job Title: Aircraft Maintenance Supervisor Salary: £82,924 per annum plus shift allowance (£7,725) plus sign on bonus Location: London City Airport We currently have a vacancy to join a British, regional airline as an Aircraft Maintenance Supervisor, to be based out of London City airport. Established almost 20 years ago, they currently have a fleet of 20 aircraft and operate a network of domestic and European services serving both the business and leisure markets. They hold a UK CAA Type A Operating Licence. Reporting to the Manager LCY Engineering, the Aircraft Maintenance Supervisor- UK CAA Part 66 B1 or B1/B2 will join the close- knit line maintenance team where you will lead a skilled group of Licensed Engineers maintaining a modern Embraer E190 fleet. As on-the-day leader, you ll play a pivotal role in shaping a culture built on integrity, teamwork, and continuous improvement. London City offers a fast-paced, high-frequency operation defined by short runways and steep approaches- a truly unique environment where leadership and precision matter. You ll oversee the delivery of safe, compliant, and efficient maintenance activity, ensuring the team meets both scheduled and reactive demands. You ll coordinate work requirements, defect rectification, support AOG recovery, and drive operational excellence through clear communication and hands-on leadership. Your role will be central to promoting a positive culture that supports both today s operation and tomorrow s growth. You ll bring a solid understanding of current CAA Part 145 procedures, along with proven experience leading engineering teams in a dynamic line maintenance environment. You ll be adaptable, forward-thinking, and committed to building a culture where reliability, accountability, and development are at the heart of everything. Familiar with modern maintenance technologies and a passion for mentoring others will help you succeed in this role. They operate a 5-5-4 shift pattern with a 2 weekends off per month guaranteed (day and night shifts or solely night shift). Main Responsibilities: Lead by example in setting and upholding standards of behaviour, performance, and technical excellence within the maintenance team Supervise shift operations while actively participating in aircraft maintenance tasks to ensure operational efficiency and compliance Coordinate scheduled and unscheduled maintenance activities at London City Airport to maintain aircraft availability. Act as the primary point of contact for Maintroland Airport operations during the shift, ensuring timely communication and execution of technical instructions. Maintain and communicate shift handovers, including accurate diary entries and comprehensive verbal briefings to ensure continuity. Mentor and support the development of engineers, mechanics, and apprentices through on-the-job training and guidance. Participate in and lead maintenance activities, ensuring tasks are completed efficiently and to the required standard. Carry out product sample, competency assessments and engineer coaching. Benefits Include: - Basic salary of £82,924 per annum - Annual shift allowance of £7,725 - Sign on bonus of £3,000 - Overtime available at current rate x 2 for days and nights - 24 days inclusive annual leave - Pension plan- 4% employee contribution and 6% employer contribution with the option to increase employee contributions. - Life assurance- 4 x annual basic salary - Company sick pay - Referral bonus scheme - A range of salary sacrifice schemes including electric vehicle scheme and cycle to -work scheme - Gym and retail discounts - Staff travel benefits including unlimited basic and premium standby tickets on worldwide flights through our parent company. You will also receive up to 30 discounted airfares per year for yourself, family and friends About You: CAA Part-66 Category B1 or B2 licence with minimum 5 years certification experience. At least 1 current aircraft type authorisation Embraer E190 Type rating desirable, but training can be provided Valid full UK driving licence (or equivalent) Ability to hold an airport restricted zone access Ability to hold an airside driving licence Strong leadership and people skills Strong technical decision making Strong analytical and problem-solving skills Effective communicator at all levels within the Organisation PC literate, can work with engineering systems and document management systems Create a safe and secure work environment and a culture of open reporting Can work under pressure to timescales About Aeropeople: Whether you re looking for your next job or searching out the next superstar to join your team Aeropeople s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses. During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period. For the latest news, events and jobs please search Aeropeople Ltd on LinkedIn and Facebook for our latest jobs
May 18, 2026
Full time
Job Title: Aircraft Maintenance Supervisor Salary: £82,924 per annum plus shift allowance (£7,725) plus sign on bonus Location: London City Airport We currently have a vacancy to join a British, regional airline as an Aircraft Maintenance Supervisor, to be based out of London City airport. Established almost 20 years ago, they currently have a fleet of 20 aircraft and operate a network of domestic and European services serving both the business and leisure markets. They hold a UK CAA Type A Operating Licence. Reporting to the Manager LCY Engineering, the Aircraft Maintenance Supervisor- UK CAA Part 66 B1 or B1/B2 will join the close- knit line maintenance team where you will lead a skilled group of Licensed Engineers maintaining a modern Embraer E190 fleet. As on-the-day leader, you ll play a pivotal role in shaping a culture built on integrity, teamwork, and continuous improvement. London City offers a fast-paced, high-frequency operation defined by short runways and steep approaches- a truly unique environment where leadership and precision matter. You ll oversee the delivery of safe, compliant, and efficient maintenance activity, ensuring the team meets both scheduled and reactive demands. You ll coordinate work requirements, defect rectification, support AOG recovery, and drive operational excellence through clear communication and hands-on leadership. Your role will be central to promoting a positive culture that supports both today s operation and tomorrow s growth. You ll bring a solid understanding of current CAA Part 145 procedures, along with proven experience leading engineering teams in a dynamic line maintenance environment. You ll be adaptable, forward-thinking, and committed to building a culture where reliability, accountability, and development are at the heart of everything. Familiar with modern maintenance technologies and a passion for mentoring others will help you succeed in this role. They operate a 5-5-4 shift pattern with a 2 weekends off per month guaranteed (day and night shifts or solely night shift). Main Responsibilities: Lead by example in setting and upholding standards of behaviour, performance, and technical excellence within the maintenance team Supervise shift operations while actively participating in aircraft maintenance tasks to ensure operational efficiency and compliance Coordinate scheduled and unscheduled maintenance activities at London City Airport to maintain aircraft availability. Act as the primary point of contact for Maintroland Airport operations during the shift, ensuring timely communication and execution of technical instructions. Maintain and communicate shift handovers, including accurate diary entries and comprehensive verbal briefings to ensure continuity. Mentor and support the development of engineers, mechanics, and apprentices through on-the-job training and guidance. Participate in and lead maintenance activities, ensuring tasks are completed efficiently and to the required standard. Carry out product sample, competency assessments and engineer coaching. Benefits Include: - Basic salary of £82,924 per annum - Annual shift allowance of £7,725 - Sign on bonus of £3,000 - Overtime available at current rate x 2 for days and nights - 24 days inclusive annual leave - Pension plan- 4% employee contribution and 6% employer contribution with the option to increase employee contributions. - Life assurance- 4 x annual basic salary - Company sick pay - Referral bonus scheme - A range of salary sacrifice schemes including electric vehicle scheme and cycle to -work scheme - Gym and retail discounts - Staff travel benefits including unlimited basic and premium standby tickets on worldwide flights through our parent company. You will also receive up to 30 discounted airfares per year for yourself, family and friends About You: CAA Part-66 Category B1 or B2 licence with minimum 5 years certification experience. At least 1 current aircraft type authorisation Embraer E190 Type rating desirable, but training can be provided Valid full UK driving licence (or equivalent) Ability to hold an airport restricted zone access Ability to hold an airside driving licence Strong leadership and people skills Strong technical decision making Strong analytical and problem-solving skills Effective communicator at all levels within the Organisation PC literate, can work with engineering systems and document management systems Create a safe and secure work environment and a culture of open reporting Can work under pressure to timescales About Aeropeople: Whether you re looking for your next job or searching out the next superstar to join your team Aeropeople s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses. During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period. For the latest news, events and jobs please search Aeropeople Ltd on LinkedIn and Facebook for our latest jobs
Operations Director Glasgow, Hybrid Full Time, Permanent My client is a global software organisation trusted by some of the world s most recognisable brands. As part of their continued investment in growth, they are looking to appoint an Operations Director to take ownership of day to day operations, performance, and continuous improvement. This is a hands-on role for someone who enjoys bringing structure, improving how things work, and having real accountability in a fast moving environment. You will play a key part in shaping operational effectiveness across the business, working closely with senior stakeholders. The role You will own the full delivery lifecycle, from order through to installation, onboarding, and live customer operation, ensuring a seamless, high-quality experience at scale. This is not a strategy only position. You will be expected to bring structure, pace, and accountability into a growing, fast-moving environment. Owning end to end delivery from order through to installation, onboarding, and live operation Ensuring customers go live on time with a consistent, high quality experience Building a scalable and repeatable installation and onboarding model Leading supply chain and logistics, including partner performance and supplier management Driving delivery speed, cost control, and operational reliability Owning customer support performance, improving response times, resolution quality, and overall experience Proactively resolving issues and embedding continuous improvement Building operational systems, dashboards, and key performance indicators to drive visibility and decision making Leading and developing teams across support, onboarding, and delivery with clear accountability and pace Working closely with sales and product teams to ensure seamless delivery and alignment between commercial commitments and operations The candidate We are looking for a proven senior ops professional who thrives in high growth environments and knows how to turn complexity into clarity. Experience as an Operations Manager/Operations Director, or similar senior role A strong track record in multi site, logistics, or service led environments Experience building and scaling operational processes and infrastructure Experience in software and hardware enabled businesses is desirable but not essential Experience scaling operations internationally Excellent written and verbal skills In return Salary up to £80,000 Bonus A pivotal leadership role in a high growth, scaling business Direct impact on company performance and customer success A fast paced, ambitious environment where execution is valued Interested? Click Apply today
May 18, 2026
Full time
Operations Director Glasgow, Hybrid Full Time, Permanent My client is a global software organisation trusted by some of the world s most recognisable brands. As part of their continued investment in growth, they are looking to appoint an Operations Director to take ownership of day to day operations, performance, and continuous improvement. This is a hands-on role for someone who enjoys bringing structure, improving how things work, and having real accountability in a fast moving environment. You will play a key part in shaping operational effectiveness across the business, working closely with senior stakeholders. The role You will own the full delivery lifecycle, from order through to installation, onboarding, and live customer operation, ensuring a seamless, high-quality experience at scale. This is not a strategy only position. You will be expected to bring structure, pace, and accountability into a growing, fast-moving environment. Owning end to end delivery from order through to installation, onboarding, and live operation Ensuring customers go live on time with a consistent, high quality experience Building a scalable and repeatable installation and onboarding model Leading supply chain and logistics, including partner performance and supplier management Driving delivery speed, cost control, and operational reliability Owning customer support performance, improving response times, resolution quality, and overall experience Proactively resolving issues and embedding continuous improvement Building operational systems, dashboards, and key performance indicators to drive visibility and decision making Leading and developing teams across support, onboarding, and delivery with clear accountability and pace Working closely with sales and product teams to ensure seamless delivery and alignment between commercial commitments and operations The candidate We are looking for a proven senior ops professional who thrives in high growth environments and knows how to turn complexity into clarity. Experience as an Operations Manager/Operations Director, or similar senior role A strong track record in multi site, logistics, or service led environments Experience building and scaling operational processes and infrastructure Experience in software and hardware enabled businesses is desirable but not essential Experience scaling operations internationally Excellent written and verbal skills In return Salary up to £80,000 Bonus A pivotal leadership role in a high growth, scaling business Direct impact on company performance and customer success A fast paced, ambitious environment where execution is valued Interested? Click Apply today
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
May 18, 2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to take your product management career to the next level? Join our client as a Senior Product Manager in the exciting realm of Supply Chain Technology! This is your chance to make a significant impact in a dynamic retail environment. Role: Senior Product Manager Duration: 12 Months Location: Welwyn Garden City (Hybrid 3 days a week in office) Rate: 600 pd Umbrella About the Role: As a Senior Product Manager, you will play a pivotal role in identifying and defining the requirements for our global supply chain programme during its discovery phase. You'll be working closely with a diverse range of stakeholders, driving product strategy, and delivering innovative solutions that enhance supply chain management for operational colleagues. Key Responsibilities: Own a complex API or engineering platform component, managing multiple internal and external stakeholders. Formulate the vision, strategy, and roadmap for your product area, aligning with strategic priorities. Identify key measures of success (OKRs) and monitor product performance and adoption. Utilize your expertise in omni-channel retail and supply chain management to assess new opportunities. Coordinate significant product efforts across multiple teams, ensuring smooth collaboration. Create and maintain a prioritized product backlog, writing user stories and grooming the backlog effectively. Lead sprint and release planning sessions to maximize business value with minimal effort. Drive improvements in performance and service levels to ensure quality, reliability, and security. Collaborate on minimum viable products (MVPs), validating concepts with stakeholders. Break down complex tasks into manageable epics and stories for quicker delivery. Proactively identify and remove team impediments, flagging risks or delays to management. Champion the performance and adoption of products, aiming to expand the customer base. What We're Looking For: The ideal candidate is passionate about retail supply chain planning, data-savvy, and able to analyze large datasets to derive actionable insights. You will have: Proven experience articulating complex product strategies that create consumer and business value. Understanding of agile methodologies and a strong appreciation for technology. Expertise in defining user stories, backlog grooming, and sprint planning. Excellent communication skills to convey complex concepts to diverse audiences. Experience managing external agency work to maintain high standards. The ability to influence without authority and navigate unstructured problems. Familiarity with product management best practices and strong technical acumen. Prior experience as a product manager in retail, especially in Supply Chain Planning and Execution. Personal Attributes: A self-starter with flexibility and creativity. Strong relationship-building skills with peers and senior leadership. Tenacious, with a can-do attitude and a willingness to challenge the status quo. Exceptional written, verbal communication, and presentation skills. If you're ready to dive into a challenging and rewarding role in a vibrant environment, we want to hear from you! Join us in reshaping the supply chain landscape and making a difference for our customers. Apply now and be part of a team that puts customers first! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 18, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to take your product management career to the next level? Join our client as a Senior Product Manager in the exciting realm of Supply Chain Technology! This is your chance to make a significant impact in a dynamic retail environment. Role: Senior Product Manager Duration: 12 Months Location: Welwyn Garden City (Hybrid 3 days a week in office) Rate: 600 pd Umbrella About the Role: As a Senior Product Manager, you will play a pivotal role in identifying and defining the requirements for our global supply chain programme during its discovery phase. You'll be working closely with a diverse range of stakeholders, driving product strategy, and delivering innovative solutions that enhance supply chain management for operational colleagues. Key Responsibilities: Own a complex API or engineering platform component, managing multiple internal and external stakeholders. Formulate the vision, strategy, and roadmap for your product area, aligning with strategic priorities. Identify key measures of success (OKRs) and monitor product performance and adoption. Utilize your expertise in omni-channel retail and supply chain management to assess new opportunities. Coordinate significant product efforts across multiple teams, ensuring smooth collaboration. Create and maintain a prioritized product backlog, writing user stories and grooming the backlog effectively. Lead sprint and release planning sessions to maximize business value with minimal effort. Drive improvements in performance and service levels to ensure quality, reliability, and security. Collaborate on minimum viable products (MVPs), validating concepts with stakeholders. Break down complex tasks into manageable epics and stories for quicker delivery. Proactively identify and remove team impediments, flagging risks or delays to management. Champion the performance and adoption of products, aiming to expand the customer base. What We're Looking For: The ideal candidate is passionate about retail supply chain planning, data-savvy, and able to analyze large datasets to derive actionable insights. You will have: Proven experience articulating complex product strategies that create consumer and business value. Understanding of agile methodologies and a strong appreciation for technology. Expertise in defining user stories, backlog grooming, and sprint planning. Excellent communication skills to convey complex concepts to diverse audiences. Experience managing external agency work to maintain high standards. The ability to influence without authority and navigate unstructured problems. Familiarity with product management best practices and strong technical acumen. Prior experience as a product manager in retail, especially in Supply Chain Planning and Execution. Personal Attributes: A self-starter with flexibility and creativity. Strong relationship-building skills with peers and senior leadership. Tenacious, with a can-do attitude and a willingness to challenge the status quo. Exceptional written, verbal communication, and presentation skills. If you're ready to dive into a challenging and rewarding role in a vibrant environment, we want to hear from you! Join us in reshaping the supply chain landscape and making a difference for our customers. Apply now and be part of a team that puts customers first! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across: Cloud Infrastructure (Azure) Systems / Enterprise Applications Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Desirable Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
May 18, 2026
Contractor
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across: Cloud Infrastructure (Azure) Systems / Enterprise Applications Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Desirable Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
This isn t just another sales job. At McHale Plant Sales and Komatsu, we re building one of the most ambitious construction equipment businesses in the UK. And the truth is our Utility range is one of the industry s best kept secrets. Backed by class-leading Komatsu engineering, reliability and technology, our compact and utility equipment range has huge, untapped potential in the UK market and we re investing to change that. Most utility sales jobs are reactive. Existing accounts. Repeat orders. A few customer visits. Blame the market when numbers slow down. We are not building that kind of sales team. At McHale Komatsu, we are building a dedicated UK utility division focused on one thing: Taking market share. Not talking about growth. Actually, delivering it. We are hiring a Utility Area Sales Manager to cover the North UK These are not maintenance roles. This is about: Building territories Creating pipeline Winning new business Driving activity Competing hard in the market The opportunity is huge. The utility and compact equipment market is one of the biggest opportunities in UK construction equipment right now. We are investing in: Product Technology People Coverage Market growth The right candidate will have genuine autonomy to build and manage their territory properly. We are not a one size fits all organisation. Different regions require different approaches, and McHale Komatsu will remain agile, fluid and flexible to ensure the best strategy, support and solutions are in place for every territory. And we want ambitious people who want to build something properly. What we expect: You will be measured on: Customer coverage Activity Pipeline Quotes Conversion New business wins Because sales is simple: Coverage Activity Quotes Conversion Market Share No shortcuts. What makes this different? We are building: A high-performance sales culture Data-led territory management Technology-driven selling Structured customer coverage A team that wants to win This is not a business standing still. Who this role suits: People who: Are competitive by nature. Want accountability. Enjoy winning new business Want to build a territory properly. Are frustrated by average standards in the industry. Straight question: Do you want to: A) Maintain a territory or B) Build one properly and take market share? Interested? Apply here. What we can offer you: Competitive salary package Company car Company Pension Scheme Death in service benefit Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown Employee Assistance Programme
May 18, 2026
Full time
This isn t just another sales job. At McHale Plant Sales and Komatsu, we re building one of the most ambitious construction equipment businesses in the UK. And the truth is our Utility range is one of the industry s best kept secrets. Backed by class-leading Komatsu engineering, reliability and technology, our compact and utility equipment range has huge, untapped potential in the UK market and we re investing to change that. Most utility sales jobs are reactive. Existing accounts. Repeat orders. A few customer visits. Blame the market when numbers slow down. We are not building that kind of sales team. At McHale Komatsu, we are building a dedicated UK utility division focused on one thing: Taking market share. Not talking about growth. Actually, delivering it. We are hiring a Utility Area Sales Manager to cover the North UK These are not maintenance roles. This is about: Building territories Creating pipeline Winning new business Driving activity Competing hard in the market The opportunity is huge. The utility and compact equipment market is one of the biggest opportunities in UK construction equipment right now. We are investing in: Product Technology People Coverage Market growth The right candidate will have genuine autonomy to build and manage their territory properly. We are not a one size fits all organisation. Different regions require different approaches, and McHale Komatsu will remain agile, fluid and flexible to ensure the best strategy, support and solutions are in place for every territory. And we want ambitious people who want to build something properly. What we expect: You will be measured on: Customer coverage Activity Pipeline Quotes Conversion New business wins Because sales is simple: Coverage Activity Quotes Conversion Market Share No shortcuts. What makes this different? We are building: A high-performance sales culture Data-led territory management Technology-driven selling Structured customer coverage A team that wants to win This is not a business standing still. Who this role suits: People who: Are competitive by nature. Want accountability. Enjoy winning new business Want to build a territory properly. Are frustrated by average standards in the industry. Straight question: Do you want to: A) Maintain a territory or B) Build one properly and take market share? Interested? Apply here. What we can offer you: Competitive salary package Company car Company Pension Scheme Death in service benefit Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown Employee Assistance Programme
