Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK's leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 01, 2026
Full time
Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK's leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40 - £45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
May 01, 2026
Full time
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40 - £45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
Michael Page Property and Construction
Leeds, Yorkshire
The Senior Repairs Coordinator will oversee property maintenance and repairs, ensuring efficient service delivery within the not-for-profit sector. Based in Leeds, this role requires a proactive professional to manage operations and maintain high standards in property management. Client Details The organisation is a well-established not-for-profit entity focused on property management. With a strong presence in Leeds, they are dedicated to providing high-quality services and maintaining a positive impact within the local community. Description Coordinate and oversee property repair and maintenance activities to ensure timely completion. Liaise with contractors, tenants, and internal teams to address maintenance issues effectively. Manage schedules and prioritise repairs to maximise efficiency and resource allocation. Ensure compliance with health and safety regulations in all repair and maintenance work. Monitor budgets and ensure cost-effective solutions are implemented across all projects. Maintain accurate records of repairs, inspections, and maintenance activities. Develop and implement strategies to improve the overall quality of property management services. Provide regular updates and reports to senior management on progress and challenges. Profile A successful Senior Repairs Coordinator should have: Strong knowledge of property maintenance and repair processes within the not-for-profit sector. Proven ability to manage contractors and ensure quality service delivery. Excellent organisational skills with the ability to prioritise tasks effectively. Familiarity with health and safety regulations related to property management. Experience in managing budgets and cost control within a property-focused environment. Strong communication and interpersonal skills to liaise with diverse stakeholders. A commitment to maintaining high standards in property upkeep and tenant satisfaction. Job Offer Competitive salary ranging from £32,400 to £39,600 per annum. Opportunity to work within a respected not-for-profit organisation in Leeds. Permanent role with stability and career development opportunities. Chance to make a meaningful contribution to the local community through property management. If you are passionate about property management and have the skills required to excel as a Senior Repairs Coordinator, we encourage you to apply today!
May 01, 2026
Full time
The Senior Repairs Coordinator will oversee property maintenance and repairs, ensuring efficient service delivery within the not-for-profit sector. Based in Leeds, this role requires a proactive professional to manage operations and maintain high standards in property management. Client Details The organisation is a well-established not-for-profit entity focused on property management. With a strong presence in Leeds, they are dedicated to providing high-quality services and maintaining a positive impact within the local community. Description Coordinate and oversee property repair and maintenance activities to ensure timely completion. Liaise with contractors, tenants, and internal teams to address maintenance issues effectively. Manage schedules and prioritise repairs to maximise efficiency and resource allocation. Ensure compliance with health and safety regulations in all repair and maintenance work. Monitor budgets and ensure cost-effective solutions are implemented across all projects. Maintain accurate records of repairs, inspections, and maintenance activities. Develop and implement strategies to improve the overall quality of property management services. Provide regular updates and reports to senior management on progress and challenges. Profile A successful Senior Repairs Coordinator should have: Strong knowledge of property maintenance and repair processes within the not-for-profit sector. Proven ability to manage contractors and ensure quality service delivery. Excellent organisational skills with the ability to prioritise tasks effectively. Familiarity with health and safety regulations related to property management. Experience in managing budgets and cost control within a property-focused environment. Strong communication and interpersonal skills to liaise with diverse stakeholders. A commitment to maintaining high standards in property upkeep and tenant satisfaction. Job Offer Competitive salary ranging from £32,400 to £39,600 per annum. Opportunity to work within a respected not-for-profit organisation in Leeds. Permanent role with stability and career development opportunities. Chance to make a meaningful contribution to the local community through property management. If you are passionate about property management and have the skills required to excel as a Senior Repairs Coordinator, we encourage you to apply today!
Repairs Coordinator Location: West Drayton (UB7) Salary: Competitive + Overtime + Benefits Hours: Full-time, 40 hours per week (Monday to Friday, 8:30 am - 5:30 pm) Work Location: On-site Full time / Permanent Remarkable Jobs are recruiting on behalf of a global, market-leading organisation within the media production industry. We are seeking a Repairs Coordinator to join their team in West Drayton. This is a hands-on, fast-paced role, involving multi-varied tasks, and requires someone highly organised with strong administrative and coordination skills. Repairs Coordinator Role: As a Repairs Coordinator , you will play a key role in managing the flow of equipment through the repairs process. You will work closely with internal teams, suppliers, and external repair partners to ensure all items are tracked, processed, and completed efficiently, supporting the smooth operation of the workshop. Repairs Coordinator Key Responsibilities: Coordinate and manage repair tickets from logging through to completion Track equipment throughout the repair process, ensuring full traceability Monitor turnaround times and prioritise urgent repairs Liaise with suppliers and external repair partners Manage and control spare parts stock levels Maintain accurate system records and documentation Support billable repairs and cost tracking Identify and manage uneconomical repairs and equipment retirement Ensure workshop operations run efficiently with minimal disruption What They Are Looking For: Essential: Previous experience in an administrative or coordination role Strong organisational skills with the ability to manage multiple priorities Excellent communication skills across internal teams and external suppliers Strong IT skills, including Microsoft Word and Excel Ability to work in a fast-paced, deadline-driven environment Desirable: Experience within engineering, repairs, or workshop environments Familiarity with stock control or asset management systems Interest in the media production or lighting industry Repairs Coordinator Key Attributes: Highly organised and detail-oriented Proactive and self-motivated Calm under pressure with strong problem-solving skills Team player with excellent relationship-building ability Flexible approach to working hours when required This is an excellent opportunity to join a well-established and growing organisation, offering a competitive salary, overtime opportunities, 25 days holiday + bank holidays, private healthcare, pension, life insurance, and an annual bonus scheme. If you're ready to take on a varied and rewarding role as a Repairs Coordinator , we'd love to hear from you. Apply now!
May 01, 2026
Full time
Repairs Coordinator Location: West Drayton (UB7) Salary: Competitive + Overtime + Benefits Hours: Full-time, 40 hours per week (Monday to Friday, 8:30 am - 5:30 pm) Work Location: On-site Full time / Permanent Remarkable Jobs are recruiting on behalf of a global, market-leading organisation within the media production industry. We are seeking a Repairs Coordinator to join their team in West Drayton. This is a hands-on, fast-paced role, involving multi-varied tasks, and requires someone highly organised with strong administrative and coordination skills. Repairs Coordinator Role: As a Repairs Coordinator , you will play a key role in managing the flow of equipment through the repairs process. You will work closely with internal teams, suppliers, and external repair partners to ensure all items are tracked, processed, and completed efficiently, supporting the smooth operation of the workshop. Repairs Coordinator Key Responsibilities: Coordinate and manage repair tickets from logging through to completion Track equipment throughout the repair process, ensuring full traceability Monitor turnaround times and prioritise urgent repairs Liaise with suppliers and external repair partners Manage and control spare parts stock levels Maintain accurate system records and documentation Support billable repairs and cost tracking Identify and manage uneconomical repairs and equipment retirement Ensure workshop operations run efficiently with minimal disruption What They Are Looking For: Essential: Previous experience in an administrative or coordination role Strong organisational skills with the ability to manage multiple priorities Excellent communication skills across internal teams and external suppliers Strong IT skills, including Microsoft Word and Excel Ability to work in a fast-paced, deadline-driven environment Desirable: Experience within engineering, repairs, or workshop environments Familiarity with stock control or asset management systems Interest in the media production or lighting industry Repairs Coordinator Key Attributes: Highly organised and detail-oriented Proactive and self-motivated Calm under pressure with strong problem-solving skills Team player with excellent relationship-building ability Flexible approach to working hours when required This is an excellent opportunity to join a well-established and growing organisation, offering a competitive salary, overtime opportunities, 25 days holiday + bank holidays, private healthcare, pension, life insurance, and an annual bonus scheme. If you're ready to take on a varied and rewarding role as a Repairs Coordinator , we'd love to hear from you. Apply now!
Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: • Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills you re approachable and enjoy assisting colleagues • Experience within a similar role within administration What s on Offer: • Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Facilities Coordinator Our Tamworth based client have an exciting new opportunity for a Facilities Coordinator to support their busy facilities team. The role involves a wide range of responsibilities including fleet administration, waste management administration, liaising with utility suppliers, and coordinating with contractors to ensure the smooth and compliant operation of site services. This is a varied and hands on administrative position within a fast paced facilities environment. As a Facilities Coordinator; you will need to have/be: Attention to detail, working with a high level of accuracy Communication skills - confidence in liaising with colleagues and suppliers Problem solving skills Strong organisational skills with an ability to prioritise workload Effective administrative skills Some flexibility may be required on an ad hoc basis dependant on work requirements Experience dealing with utility companies and contracts Basic understanding of ISO14001 standards Full Driving Licence Experience in fleet operations Computer literate and familiar with Microsoft Suite, including Excel, Outlook etc Details: Salary : 29, 000 Working Hours : Full time, Monday - Friday, 9.00am - 5.00pm Location : Tamworth (on site) Duration : Permanent Role of Facilities Coordinator: Fleet Admin/tasks: Scanning and filing of vehicle post and emails Distribution of fines to drivers and follow up to ensure payment has been made Delivery of cars to garages as required Supporting preparation of vehicles for new drivers Acting as a point of contact for drivers regarding fleet queries Assisting with liaison between insurers and drivers in the event of accidents Checking fleet invoice costs against VPU data Monitoring and assessing mileage usage and implementing changes where required Arranging foreign travel permissions from lease companies Liaising with insurers regarding fleet matters Carrying out vehicle inspections when required Booking pool cars for staff use Waste: Scanning and filing Waste Transfer Notes and collating waste data per contractor Ensuring waste supplier certificates and accreditation records are up to date Contacting waste suppliers in the event of missed or failed collections Reviewing waste supplier information to ensure accuracy and compliance Utilities: Inputting data from utility bills into internal systems Checking and ensuring accuracy of utility invoices Liaising with utility suppliers to resolve queries Acting as a point of contact for meter readings and related information Contractors: Ensuring contractor insurance certificates and licences are valid and up to date Logging contractors into the contractor management system and maintaining induction records Monitoring planned maintenance schedules and booking service appointments Arranging repairs to fixtures and fittings as required Conducting site inductions for contractors and visitors Additional: Undertake reasonable additional tasks related to the Facilities department as requires Support communication and coordination across the wider Facilities team Benefits of working as a Facilities Coordinator: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
May 01, 2026
Full time
Facilities Coordinator Our Tamworth based client have an exciting new opportunity for a Facilities Coordinator to support their busy facilities team. The role involves a wide range of responsibilities including fleet administration, waste management administration, liaising with utility suppliers, and coordinating with contractors to ensure the smooth and compliant operation of site services. This is a varied and hands on administrative position within a fast paced facilities environment. As a Facilities Coordinator; you will need to have/be: Attention to detail, working with a high level of accuracy Communication skills - confidence in liaising with colleagues and suppliers Problem solving skills Strong organisational skills with an ability to prioritise workload Effective administrative skills Some flexibility may be required on an ad hoc basis dependant on work requirements Experience dealing with utility companies and contracts Basic understanding of ISO14001 standards Full Driving Licence Experience in fleet operations Computer literate and familiar with Microsoft Suite, including Excel, Outlook etc Details: Salary : 29, 000 Working Hours : Full time, Monday - Friday, 9.00am - 5.00pm Location : Tamworth (on site) Duration : Permanent Role of Facilities Coordinator: Fleet Admin/tasks: Scanning and filing of vehicle post and emails Distribution of fines to drivers and follow up to ensure payment has been made Delivery of cars to garages as required Supporting preparation of vehicles for new drivers Acting as a point of contact for drivers regarding fleet queries Assisting with liaison between insurers and drivers in the event of accidents Checking fleet invoice costs against VPU data Monitoring and assessing mileage usage and implementing changes where required Arranging foreign travel permissions from lease companies Liaising with insurers regarding fleet matters Carrying out vehicle inspections when required Booking pool cars for staff use Waste: Scanning and filing Waste Transfer Notes and collating waste data per contractor Ensuring waste supplier certificates and accreditation records are up to date Contacting waste suppliers in the event of missed or failed collections Reviewing waste supplier information to ensure accuracy and compliance Utilities: Inputting data from utility bills into internal systems Checking and ensuring accuracy of utility invoices Liaising with utility suppliers to resolve queries Acting as a point of contact for meter readings and related information Contractors: Ensuring contractor insurance certificates and licences are valid and up to date Logging contractors into the contractor management system and maintaining induction records Monitoring planned maintenance schedules and booking service appointments Arranging repairs to fixtures and fittings as required Conducting site inductions for contractors and visitors Additional: Undertake reasonable additional tasks related to the Facilities department as requires Support communication and coordination across the wider Facilities team Benefits of working as a Facilities Coordinator: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Job Title: Maintenance Coordinator (Temporary) Location: West Ham Lane (Hybrid - 1-2 days on-site, remainder remote) Hours: 35 hours per week Contract: 12-week temporary assignment Start Date: 18th May (TBC) We are currently recruiting for an experienced Maintenance Coordinator to join a busy and fast-paced team supporting specialist projects within a housing/repairs environment. This is an excellent opportunity for candidates with strong administrative and IT skills, particularly those with experience in housing, repairs, or maintenance coordination . Key Responsibilities: Managing and updating maintenance cases via internal systems (including D365 and other platforms) Coordinating repairs, minor works, and surveyor referrals Handling customer queries and complaints in line with service standards Processing high volumes of contractor invoices Managing shared mailboxes and ensuring SLA targets are met Producing reports, data analysis, and supporting continuous service improvement Acting as a key point of contact for internal teams, contractors, and stakeholders Key Requirements: Proven experience in a maintenance, housing, or repairs administration role Strong IT skills, including MS Office and database systems Ability to work in a fast-paced, high-volume environment Excellent organisational, communication, and problem-solving skills Experience managing workloads against SLAs and performance targets What's on Offer: Competitive hourly rate Hybrid working model Opportunity to gain experience within a well-structured and supportive team Immediate start available If you have the relevant experience and are available for a temporary opportunity, please apply with your CV as soon as possible.
May 01, 2026
Contractor
Job Title: Maintenance Coordinator (Temporary) Location: West Ham Lane (Hybrid - 1-2 days on-site, remainder remote) Hours: 35 hours per week Contract: 12-week temporary assignment Start Date: 18th May (TBC) We are currently recruiting for an experienced Maintenance Coordinator to join a busy and fast-paced team supporting specialist projects within a housing/repairs environment. This is an excellent opportunity for candidates with strong administrative and IT skills, particularly those with experience in housing, repairs, or maintenance coordination . Key Responsibilities: Managing and updating maintenance cases via internal systems (including D365 and other platforms) Coordinating repairs, minor works, and surveyor referrals Handling customer queries and complaints in line with service standards Processing high volumes of contractor invoices Managing shared mailboxes and ensuring SLA targets are met Producing reports, data analysis, and supporting continuous service improvement Acting as a key point of contact for internal teams, contractors, and stakeholders Key Requirements: Proven experience in a maintenance, housing, or repairs administration role Strong IT skills, including MS Office and database systems Ability to work in a fast-paced, high-volume environment Excellent organisational, communication, and problem-solving skills Experience managing workloads against SLAs and performance targets What's on Offer: Competitive hourly rate Hybrid working model Opportunity to gain experience within a well-structured and supportive team Immediate start available If you have the relevant experience and are available for a temporary opportunity, please apply with your CV as soon as possible.
Nottinghill Genesis are looking for a Administrative Team Leader who has worked in Maintenance to work 3 days in the office, Mon Tues and Thurs and 2 days at home Need for a team leader is to manage the administrative outputs on repairs that have been placed on a system called Workwise using a Power Bi report on a daily basis and ensuring the team close down the jobs within the SLA. The Team Leader will be monitoring the outputs from the Administrator and Team Coordinators in relation to reporting on the repairs closed down, statistics on how long it has taken, overseeing the Emergency repairs updates for Awaabs Law and reporting on a spreadsheet. The Team leader will also assist in monitoring the closure of FRAs by other members of the team that have been given to contractors to attend. You will complete tasks as well as the role evolves Pay rate is 26.02 per hour Feel free to send your updated CV to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Contractor
Nottinghill Genesis are looking for a Administrative Team Leader who has worked in Maintenance to work 3 days in the office, Mon Tues and Thurs and 2 days at home Need for a team leader is to manage the administrative outputs on repairs that have been placed on a system called Workwise using a Power Bi report on a daily basis and ensuring the team close down the jobs within the SLA. The Team Leader will be monitoring the outputs from the Administrator and Team Coordinators in relation to reporting on the repairs closed down, statistics on how long it has taken, overseeing the Emergency repairs updates for Awaabs Law and reporting on a spreadsheet. The Team leader will also assist in monitoring the closure of FRAs by other members of the team that have been given to contractors to attend. You will complete tasks as well as the role evolves Pay rate is 26.02 per hour Feel free to send your updated CV to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Compliance Administrator Based in Leatherhead Permanent Office based 26,227.50 The Customer Service Coordinator is responsible for providing administrative support and clerical services in order to ensure effective and efficient administrative operations. Providing residents with information and support at all stages of service and maintenance works. Role Specification Allocate and monitor resources and ensure PDA usage Ensure achievement of client specific targets Provide an effective interface with customers Provide residents with information and support at all stages of service, repairs or install works. Maintain a central filing system as directed by the Customer Service Manager Liaise with clients and residents Collate all necessary paperwork and issue copies as appropriate Manage contract specific KPI demands Update client specific IT systems if required Maintain administration processes and procedures Liaise daily with Field Operation Technicians and Field Operation Managers, where required, to ensure individual needs and requests are dealt with. Ensure all company procedures, policies and codes of conduct are complied with Any other duties as may reasonably be requested by the Customer Service Manager or Head of Group Administration.
Apr 30, 2026
Full time
Compliance Administrator Based in Leatherhead Permanent Office based 26,227.50 The Customer Service Coordinator is responsible for providing administrative support and clerical services in order to ensure effective and efficient administrative operations. Providing residents with information and support at all stages of service and maintenance works. Role Specification Allocate and monitor resources and ensure PDA usage Ensure achievement of client specific targets Provide an effective interface with customers Provide residents with information and support at all stages of service, repairs or install works. Maintain a central filing system as directed by the Customer Service Manager Liaise with clients and residents Collate all necessary paperwork and issue copies as appropriate Manage contract specific KPI demands Update client specific IT systems if required Maintain administration processes and procedures Liaise daily with Field Operation Technicians and Field Operation Managers, where required, to ensure individual needs and requests are dealt with. Ensure all company procedures, policies and codes of conduct are complied with Any other duties as may reasonably be requested by the Customer Service Manager or Head of Group Administration.
A Housing Association is currently looking for a Repairs Administrator on a temporary basis for about 4 months Key responsibilities Allocated repairs to close down on a daily basis Liaising with contractors via their portals or contracts officers responsible for that area of work Work closely with the other Team Coordinators who will also be closing down repairs Ad hoc tasks PAYE 17.69 Umbrella 23.40 Hybrid role 3 days in the office Essential requirements Must have an administrative background in repairs Housing background is essential Must be immediately available or on short notice
Apr 30, 2026
Seasonal
A Housing Association is currently looking for a Repairs Administrator on a temporary basis for about 4 months Key responsibilities Allocated repairs to close down on a daily basis Liaising with contractors via their portals or contracts officers responsible for that area of work Work closely with the other Team Coordinators who will also be closing down repairs Ad hoc tasks PAYE 17.69 Umbrella 23.40 Hybrid role 3 days in the office Essential requirements Must have an administrative background in repairs Housing background is essential Must be immediately available or on short notice
The Company A well-established, family-owned real estate business based in Maidstone, with a strong reputation for long-term property investment and portfolio management. The company offers a collaborative and supportive working environment, with a focus on quality over volume and a genuine pride in their portfolio. The Role This is a fantastic opportunity for a Property Manager to take ownership of the coordination and day-to-day management of a varied commercial property portfolio. Working closely with senior stakeholders, you'll play a key role in ensuring the smooth running, compliance, and ongoing performance of the assets. This is a full-time, permanent position offering flexibility and the chance to be part of a close-knit, friendly team. Key Responsibilities Overseeing the day-to-day management of a commercial property portfolio Coordinating maintenance, repairs, and contractor relationships Managing tenant queries and maintaining strong occupier relationships Supporting with service charge budgets and expenditure tracking Ensuring properties remain compliant with all relevant legislation and regulations Liaising with external agents, surveyors, and contractors Assisting with lease administration and general property documentation Desirable Skills & Experience Previous experience in commercial property management or coordination Strong organisational skills with the ability to manage multiple properties Confident communicator, both written and verbal Good understanding of property compliance and maintenance processes Proactive approach with strong attention to detail Comfortable working both independently and as part of a small team Salary & Benefits Salary from £30k - 35k. Flexible working considered Full-time, permanent role Supportive, family-oriented working environment Opportunity to work with a high-quality, well-managed portfolio Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Apr 30, 2026
Full time
The Company A well-established, family-owned real estate business based in Maidstone, with a strong reputation for long-term property investment and portfolio management. The company offers a collaborative and supportive working environment, with a focus on quality over volume and a genuine pride in their portfolio. The Role This is a fantastic opportunity for a Property Manager to take ownership of the coordination and day-to-day management of a varied commercial property portfolio. Working closely with senior stakeholders, you'll play a key role in ensuring the smooth running, compliance, and ongoing performance of the assets. This is a full-time, permanent position offering flexibility and the chance to be part of a close-knit, friendly team. Key Responsibilities Overseeing the day-to-day management of a commercial property portfolio Coordinating maintenance, repairs, and contractor relationships Managing tenant queries and maintaining strong occupier relationships Supporting with service charge budgets and expenditure tracking Ensuring properties remain compliant with all relevant legislation and regulations Liaising with external agents, surveyors, and contractors Assisting with lease administration and general property documentation Desirable Skills & Experience Previous experience in commercial property management or coordination Strong organisational skills with the ability to manage multiple properties Confident communicator, both written and verbal Good understanding of property compliance and maintenance processes Proactive approach with strong attention to detail Comfortable working both independently and as part of a small team Salary & Benefits Salary from £30k - 35k. Flexible working considered Full-time, permanent role Supportive, family-oriented working environment Opportunity to work with a high-quality, well-managed portfolio Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Description: Repairs Coordinator 28,000 - 33,000 Basic Salary8:45am - 5:30pm, Monday to FridayCareer progression opportunity to develop your career and possibly head the whole department Repairs Coordinator - Role Overview: We are currently seeking a highly organised and detail-oriented Repairs Coordinator to join our team in Dartford, Kent. The successful applicanty will be responsible for coordinating all repairs and maintenance activities for our property portfolio, ensuring they are completed in a timely and efficient manner. The ideal candidate will have a strong background in maintenance coordination, property management, and excellent communication skills. Repairs Coordinator - Key Responsibilities: Coordinate all repairs and maintenance activities for our property portfolioSchedule and oversee repairs and maintenance work, ensuring they are completed within the agreed timelineLiaise with contractors and suppliers to obtain quotes and schedule repairsMonitor and manage the repairs budget and ensure all expenses are within the allocated budgetMaintain accurate records of all repairs and maintenance workConduct regular property inspections to identify any repairs or maintenance needsCommunicate with tenants to schedule repairs and keep them informed of any delays or changesEnsure all repairs and maintenance work comply with health and safety regulationsMaintain a good working relationship with contractors and suppliersProvide regular updates to the Property Manager on the status of repairs and maintenance workAssist with other property management tasks as needed Repairs Coordinator - Requirements: Proven experience as a Repairs Coordinator or similar roleKnowledge of property maintenance and repair proceduresExcellent organizational and time-management skillsStrong communication and interpersonal skillsAbility to work well under pressure and meet tight deadlinesAttention to detail and problem-solving skillsProficient in MS Office and property management softwareKnowledge of health and safety regulationsA valid driver's license and access to a vehicle If you are a highly motivated individual with a passion for property management and possess the skills and experience we are looking for, we would love to hear from you! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
Apr 30, 2026
Full time
Description: Repairs Coordinator 28,000 - 33,000 Basic Salary8:45am - 5:30pm, Monday to FridayCareer progression opportunity to develop your career and possibly head the whole department Repairs Coordinator - Role Overview: We are currently seeking a highly organised and detail-oriented Repairs Coordinator to join our team in Dartford, Kent. The successful applicanty will be responsible for coordinating all repairs and maintenance activities for our property portfolio, ensuring they are completed in a timely and efficient manner. The ideal candidate will have a strong background in maintenance coordination, property management, and excellent communication skills. Repairs Coordinator - Key Responsibilities: Coordinate all repairs and maintenance activities for our property portfolioSchedule and oversee repairs and maintenance work, ensuring they are completed within the agreed timelineLiaise with contractors and suppliers to obtain quotes and schedule repairsMonitor and manage the repairs budget and ensure all expenses are within the allocated budgetMaintain accurate records of all repairs and maintenance workConduct regular property inspections to identify any repairs or maintenance needsCommunicate with tenants to schedule repairs and keep them informed of any delays or changesEnsure all repairs and maintenance work comply with health and safety regulationsMaintain a good working relationship with contractors and suppliersProvide regular updates to the Property Manager on the status of repairs and maintenance workAssist with other property management tasks as needed Repairs Coordinator - Requirements: Proven experience as a Repairs Coordinator or similar roleKnowledge of property maintenance and repair proceduresExcellent organizational and time-management skillsStrong communication and interpersonal skillsAbility to work well under pressure and meet tight deadlinesAttention to detail and problem-solving skillsProficient in MS Office and property management softwareKnowledge of health and safety regulationsA valid driver's license and access to a vehicle If you are a highly motivated individual with a passion for property management and possess the skills and experience we are looking for, we would love to hear from you! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
The Role The role will be the operational day to day lead for Technical Services property compliance servicing and maintenance contracts, ensuring that customers are placed at the heart of our service delivery. Work alongside the relevant Contracts Manager and maintain effective day-to-day contractor management through both direct case work and a data led approach. Ensure a collaborative culture is followed by the team and manage relationships with both internal and external stakeholders. Ensure that our service is accessible, meets the needs of all customers, is dynamic and is value for money orientated. Ensure that contract management is robust, effective and auditable, and that all operational targets are achieved using data-led service insights to inform decision-making and embedding lessons learned on a continuous basis. Key Responsibilities Support with management of day to day-to-day operations and contractor management for delivery, both residential and non-residential portfolio Work closely with Property Services colleagues across the different locality regions to deliver a high-standard service that is agile, responsive, and continuously learning Oversee the scheduling and allocation process for surveyor inspections, ensuring that coordinators are maintaining accurate and auditable records, and systems are updated within operational targets Ensure appropriate financial management processes are maintained and value for money is achieved at all times Oversee customer management processes, ensuring timely and good quality communication is maintained, any specific needs or vulnerabilities are identified at the earliest stage and accommodated for as appropriate Responsible for management of works in progress (WIP) on a contract basis and ensure performance meets corporate targets Collaborate with repairs management team and the Customer Service Management Centre to ensure the effective triage repairs, ensuring the accurate allocation of repairs Support the contracts manager with the delivery of designated servicing programmes, ensuring compliance requirements are met by all contractors What we need from you Experience working within contractor management, demonstrating an ability to achieve desired outcomes in a high pressure and continuously changing environment Excellent customer focus Ability to work independently and within a team environment Excellent communication skills Competent on Microsoft Office packages Ability to meet deadlines and plan and deliver a range of different activities
Apr 30, 2026
Full time
The Role The role will be the operational day to day lead for Technical Services property compliance servicing and maintenance contracts, ensuring that customers are placed at the heart of our service delivery. Work alongside the relevant Contracts Manager and maintain effective day-to-day contractor management through both direct case work and a data led approach. Ensure a collaborative culture is followed by the team and manage relationships with both internal and external stakeholders. Ensure that our service is accessible, meets the needs of all customers, is dynamic and is value for money orientated. Ensure that contract management is robust, effective and auditable, and that all operational targets are achieved using data-led service insights to inform decision-making and embedding lessons learned on a continuous basis. Key Responsibilities Support with management of day to day-to-day operations and contractor management for delivery, both residential and non-residential portfolio Work closely with Property Services colleagues across the different locality regions to deliver a high-standard service that is agile, responsive, and continuously learning Oversee the scheduling and allocation process for surveyor inspections, ensuring that coordinators are maintaining accurate and auditable records, and systems are updated within operational targets Ensure appropriate financial management processes are maintained and value for money is achieved at all times Oversee customer management processes, ensuring timely and good quality communication is maintained, any specific needs or vulnerabilities are identified at the earliest stage and accommodated for as appropriate Responsible for management of works in progress (WIP) on a contract basis and ensure performance meets corporate targets Collaborate with repairs management team and the Customer Service Management Centre to ensure the effective triage repairs, ensuring the accurate allocation of repairs Support the contracts manager with the delivery of designated servicing programmes, ensuring compliance requirements are met by all contractors What we need from you Experience working within contractor management, demonstrating an ability to achieve desired outcomes in a high pressure and continuously changing environment Excellent customer focus Ability to work independently and within a team environment Excellent communication skills Competent on Microsoft Office packages Ability to meet deadlines and plan and deliver a range of different activities
Job Title: Hire Coordinator Location: Bridgwater Salary : Up to £30,000 PA (DOE) Hours: Monday to Friday, 42.5 hours per week Key benefits include: 23 days holiday + bank holiday (increases with length of service) Workplace Pension Refer a friend scheme Employee Assistance program Wellbeing support Discounted gift card scheme Paid volunteer days Eye test and vision care voucher scheme Free annual flu vaccination vouchers Are you highly organised, customer-focused, and thriving in a fast-paced environment? Do you enjoy being at the heart of operations and keeping everything running smoothly? If so, this could be the perfect role for you. We're working with a well-established and successful business that genuinely values its people. They're now looking for a Hire Coordinator to join their friendly and supportive Bridgwater depot team. The Role As a Hire Coordinator, you'll play a vital role in the smooth day-to-day running of plant operations. You'll be responsible for managing hire activity, maintaining accurate records, supporting the depot team, and delivering excellent service to both internal and external customers. This is a varied and hands-on role, ideal for someone with experience in the construction or plant industry who enjoys taking ownership and working independently in a busy environment. What You'll Do: Manage hire requests (on and off hire) and create hire contracts in the plant management system. Effectively communicate with internal and external customers regarding availability. Upload damage charges to the plant management system. Upload asset defects, maintenance, and service records into the plant management system. Generate purchase orders for the plant department and assist with the goods receiving process. Provide administrative support to the Depot Hire Desk Contribute to the efficiency of the department by identifying and implementing improved administrative processes and procedures. Identifying equipment that needs new lifting certification and ensuring our partner companies attend and record new lifting certification on equipment on an on-going basis Additional Responsibilities: Responsible for managing job allocation for mobile staff based from the Bridgwater depot, ensuring jobs are allocated to the mobile team in a timely manner, ensuring best time management based on priority, job location, etc. reducing as much as possible any out-sourcing of roles. Ensuring correct processes are followed to the companies high standard for repairs Assisting with the stock control levels of the depot, ensuring appropriate re-ordering as required, within the allocated budget Site inductions for visitors, together with promoting the high level of health and safety standards for the depot, including completion of ladder inspections, COSHH maintenance and audit information. Depot cover for incoming telephone calls and enquiries for other depot-based roles, providing cover for annual leave as and when required. What We're Looking For: The ideal candidate will have: Experience within construction, plant or a similar industry would be highly beneficial Strong organisational skills Ability to work in a fast-paced environment Good communication skills Team Player mindset Ability to upsell products or services where applicable Good phone etiquette A proactive approach to problem-solving and decision-making How to Apply: Please apply online or send your CV to . To discuss this opportunity prior to application please call and speak to Nicole on . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Full time
Job Title: Hire Coordinator Location: Bridgwater Salary : Up to £30,000 PA (DOE) Hours: Monday to Friday, 42.5 hours per week Key benefits include: 23 days holiday + bank holiday (increases with length of service) Workplace Pension Refer a friend scheme Employee Assistance program Wellbeing support Discounted gift card scheme Paid volunteer days Eye test and vision care voucher scheme Free annual flu vaccination vouchers Are you highly organised, customer-focused, and thriving in a fast-paced environment? Do you enjoy being at the heart of operations and keeping everything running smoothly? If so, this could be the perfect role for you. We're working with a well-established and successful business that genuinely values its people. They're now looking for a Hire Coordinator to join their friendly and supportive Bridgwater depot team. The Role As a Hire Coordinator, you'll play a vital role in the smooth day-to-day running of plant operations. You'll be responsible for managing hire activity, maintaining accurate records, supporting the depot team, and delivering excellent service to both internal and external customers. This is a varied and hands-on role, ideal for someone with experience in the construction or plant industry who enjoys taking ownership and working independently in a busy environment. What You'll Do: Manage hire requests (on and off hire) and create hire contracts in the plant management system. Effectively communicate with internal and external customers regarding availability. Upload damage charges to the plant management system. Upload asset defects, maintenance, and service records into the plant management system. Generate purchase orders for the plant department and assist with the goods receiving process. Provide administrative support to the Depot Hire Desk Contribute to the efficiency of the department by identifying and implementing improved administrative processes and procedures. Identifying equipment that needs new lifting certification and ensuring our partner companies attend and record new lifting certification on equipment on an on-going basis Additional Responsibilities: Responsible for managing job allocation for mobile staff based from the Bridgwater depot, ensuring jobs are allocated to the mobile team in a timely manner, ensuring best time management based on priority, job location, etc. reducing as much as possible any out-sourcing of roles. Ensuring correct processes are followed to the companies high standard for repairs Assisting with the stock control levels of the depot, ensuring appropriate re-ordering as required, within the allocated budget Site inductions for visitors, together with promoting the high level of health and safety standards for the depot, including completion of ladder inspections, COSHH maintenance and audit information. Depot cover for incoming telephone calls and enquiries for other depot-based roles, providing cover for annual leave as and when required. What We're Looking For: The ideal candidate will have: Experience within construction, plant or a similar industry would be highly beneficial Strong organisational skills Ability to work in a fast-paced environment Good communication skills Team Player mindset Ability to upsell products or services where applicable Good phone etiquette A proactive approach to problem-solving and decision-making How to Apply: Please apply online or send your CV to . To discuss this opportunity prior to application please call and speak to Nicole on . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK s leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 30, 2026
Full time
Disrepair Case Manager We are seeking a Disrepair Case Manager to oversee legally escalated housing disrepair cases and deliver effective, resident-focused outcomes. Position: Disrepair Case Manager Salary: £37,451 to £40,000 (London) or £33,688 to £36,237 (National) depending on experience Location: London Stratford or Manchester Trafford with hybrid working Hours: 35 hours per week, Monday to Friday (8am to 4pm or 9am to 5pm) Contract: Fixed term for 12 months Closing Date: Monday 4th May 2026 at 11pm Interview Date: Assessment centre in May at the Stratford office About the role This is an opportunity to join a developing disrepair service within a maintenance operations team, where new processes and improvements are being introduced to strengthen case management and outcomes. As Disrepair Case Manager, you will take ownership of legally escalated disrepair cases from initial notification through to resolution. Acting as the central point of coordination, you will work closely with legal teams, surveyors, contractors and internal stakeholders to ensure cases are progressed efficiently and in line with legal and regulatory requirements. Key responsibilities include: Managing disrepair cases end to end, ensuring timely resolution Coordinating inspections, works and documentation across multiple stakeholders Ensuring compliance with pre action protocols, legal requirements and internal policies Maintaining accurate records and case files to support legal processes Monitoring deadlines, risks and performance targets Providing clear and consistent communication to residents throughout the process Supporting service improvements and contributing to more effective case handling About you You will have experience working within housing repairs, maintenance or disrepair and be confident managing complex cases in a structured and compliant way. You will bring: Knowledge of housing disrepair and relevant processes Experience managing cases from start to finish Strong communication skills with a resident-focused approach Ability to manage expectations and handle sensitive situations Good decision-making skills with a focus on compliance and risk management Experience working with multiple systems and managing detailed information Confidence working collaboratively with a range of stakeholders About the organisation The organisation is one of the UK s leading housing associations, providing homes for over 250,000 people across London, the South East and the North West. They are committed to delivering high quality housing and services that support healthier, more secure lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace. Diversity, fairness and opportunity are central to their recruitment approach, alongside a strong commitment to sustainability and continuous improvement. Other roles you may have experience of could include: Disrepair Officer, Housing Officer, Repairs Case Manager, Property Services Officer, Maintenance Coordinator, Complaints and Disrepair Officer, Housing Repairs Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
A leading housing provider is seeking an experienced Service Coordinator to join their Service Delivery Team in Chipping Sodbury. The successful candidate will manage daily schedules for heating engineers, ensuring efficient and safe delivery of services. A friendly and professional attitude, along with strong organizational and communication skills, are essential. This full-time office-based role operates Monday to Friday from 9 AM to 6 PM. A Basic DBS check is required, and applications are encouraged before the closing date of 30th January 2026.
Apr 30, 2026
Full time
A leading housing provider is seeking an experienced Service Coordinator to join their Service Delivery Team in Chipping Sodbury. The successful candidate will manage daily schedules for heating engineers, ensuring efficient and safe delivery of services. A friendly and professional attitude, along with strong organizational and communication skills, are essential. This full-time office-based role operates Monday to Friday from 9 AM to 6 PM. A Basic DBS check is required, and applications are encouraged before the closing date of 30th January 2026.
Our client has a permanent, full-time opportunity for a Facilities Maintenance Assistant to assist the Site Maintenance Technician and Facilities Coordinator in ensuring that all site services run smoothly and are properly maintained. The role: To facilitate the repair and maintenance of all plant equipment, Air Con, Heating, Plumbing, Compressed Air and building/structural, cleaning and Landscaping and any safety hazards on site. Liaise & monitor contractors as required, making sure they follow Contractor Rules, RAMS, and H & S Requirements. To carryout tasks that include but not limited to PPM, Ticketing System, Infrastructure Maintenance Planner, Landlord Duties and Projects. To report issues with employees or tasks to the Facilities Manager along with proposals for solution. To assist with out-of-hours services and issues alongside other members of the facilities team. To understand and carry out waste disposal processes in line with environmental policy. To assist the facilities Team with operating the Security & Fire Systems. To monitor the security for the site alongside the other members of the facilities team. Instillation of office furniture and other equipment. To assist maintaining Asset and Maintenance registers for all plant, machines, and furniture on site. Requirements: Fork Truck License or be willing to go on training courses to achieve this. Full UK Driving licence Experience of maintenance repairs (DIY Level) and using hand tools Manual Handling Good communication & organisation skills Working at Height (In house training offered) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Apr 30, 2026
Full time
Our client has a permanent, full-time opportunity for a Facilities Maintenance Assistant to assist the Site Maintenance Technician and Facilities Coordinator in ensuring that all site services run smoothly and are properly maintained. The role: To facilitate the repair and maintenance of all plant equipment, Air Con, Heating, Plumbing, Compressed Air and building/structural, cleaning and Landscaping and any safety hazards on site. Liaise & monitor contractors as required, making sure they follow Contractor Rules, RAMS, and H & S Requirements. To carryout tasks that include but not limited to PPM, Ticketing System, Infrastructure Maintenance Planner, Landlord Duties and Projects. To report issues with employees or tasks to the Facilities Manager along with proposals for solution. To assist with out-of-hours services and issues alongside other members of the facilities team. To understand and carry out waste disposal processes in line with environmental policy. To assist the facilities Team with operating the Security & Fire Systems. To monitor the security for the site alongside the other members of the facilities team. Instillation of office furniture and other equipment. To assist maintaining Asset and Maintenance registers for all plant, machines, and furniture on site. Requirements: Fork Truck License or be willing to go on training courses to achieve this. Full UK Driving licence Experience of maintenance repairs (DIY Level) and using hand tools Manual Handling Good communication & organisation skills Working at Height (In house training offered) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Site Manager Annual salary: up to £40,914.88 Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high quality repairs and maintenance, with a strong emphasis on customer care, safety, and long term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management (preferable) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 30, 2026
Full time
Site Manager Annual salary: up to £40,914.88 Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high quality repairs and maintenance, with a strong emphasis on customer care, safety, and long term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management (preferable) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Repairs Admin Team Lead - Housing Association (North London) 34 per hour (Umbrella) 4-Month Contract (Likely Extension) Hybrid Working: 3 Days On-Site, 2 Days Remote We are seeking an experienced Repairs Admin Team Lead to join a busy Housing Association in North London on an initial 4-month contract, with strong potential for extension. Key Responsibilities: Lead and manage a team of Administrators and Team Coordinators overseeing repairs processes Monitor and drive performance using Workwise and daily Power BI reporting Ensure all repair jobs are closed within agreed SLAs Track and report on repair completion times and team outputs Oversee emergency repair updates in line with Awaab's Law , maintaining accurate records and reporting Support monitoring and closure of Fire Risk Assessments (FRAs) assigned to contractors Maintain and update performance data via spreadsheets and internal systems Adapt to evolving service needs and contribute to continuous improvement Requirements: Proven experience leading administrative teams within housing or repairs environments Strong data analysis and reporting skills (Power BI preferred) Experience with repairs systems (e.g. Workwise or similar) Good understanding of SLAs and compliance requirements Excellent organisational and communication skills This is a great opportunity to step into a key leadership role within a fast-paced housing repairs service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Contractor
Repairs Admin Team Lead - Housing Association (North London) 34 per hour (Umbrella) 4-Month Contract (Likely Extension) Hybrid Working: 3 Days On-Site, 2 Days Remote We are seeking an experienced Repairs Admin Team Lead to join a busy Housing Association in North London on an initial 4-month contract, with strong potential for extension. Key Responsibilities: Lead and manage a team of Administrators and Team Coordinators overseeing repairs processes Monitor and drive performance using Workwise and daily Power BI reporting Ensure all repair jobs are closed within agreed SLAs Track and report on repair completion times and team outputs Oversee emergency repair updates in line with Awaab's Law , maintaining accurate records and reporting Support monitoring and closure of Fire Risk Assessments (FRAs) assigned to contractors Maintain and update performance data via spreadsheets and internal systems Adapt to evolving service needs and contribute to continuous improvement Requirements: Proven experience leading administrative teams within housing or repairs environments Strong data analysis and reporting skills (Power BI preferred) Experience with repairs systems (e.g. Workwise or similar) Good understanding of SLAs and compliance requirements Excellent organisational and communication skills This is a great opportunity to step into a key leadership role within a fast-paced housing repairs service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
Apr 29, 2026
Full time
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
