• Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
  • Sign in
  • Sign up
  • Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

1916 jobs found

Email me jobs like this
Refine Search
Current Search
shift manager
Five Guys
Deputy General Manager
Five Guys Cosford, Warwickshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Global Events Executive
0400 FBD USA LLP
Global Events Executive page is loaded Global Events Executivelocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-07727Freshfields is a global law firm with a long-standing reputation for excellence, collaboration and innovation. Our events play a vital role in building relationships, showcasing our expertise and bringing our people and clients together in meaningful ways.We are now looking for a Global Event Executive to join our Events team, supporting the delivery of high-quality client and internal events across the firm. This is a hands-on role, ideal for someone who enjoys variety, takes pride in detail, and is curious about how events can create real impact. About the role Working closely with the UK Global Event Managers, you will support the day-to-day planning and delivery of a wide range of events - from corporate hospitality and flagship conferences to internal and hybrid events. You will play an important role in ensuring events are delivered smoothly, creatively and in line with the firm's growth and client engagement strategy.This role offers exposure to a broad stakeholder group across Business Development, practice areas and external suppliers, and is a great opportunity to build expertise in a complex, fast-moving professional services environment. Key responsibilities: Corporate hospitality management You will take the lead on day-to-day corporate hospitality bookings, supporting a growing demand for high-quality, experience-led events such as cricket, tennis and rugby. You will help ensure these events feel genuinely worthwhile for guests and aligned with evolving expectations around experience and value. Event information sharing and stakeholder engagement You will maintain the corporate hospitality SharePoint site, proactively sharing information on upcoming events, new venues, supplier insights and creative ideas. The site will be a key tool for promoting best practice, sharing feedback from previous events, supporting budget planning and highlighting approval processes (including ABC and DMP). Venue and supplier research Keeping our knowledge current is essential. You will research venues, suppliers and emerging trends, helping to build a comprehensive and up-to-date resource covering venues, hospitality options and event partners. You will also help the team stay informed about new technologies and tools shaping the events industry. Tools, data and best practice You will support the global team by updating and maintaining event tools, templates and guidance, helping to promote self-service across the business and reducing ad-hoc queries. You will also ensure event data is accurately captured in Salesforce and Eventogy, including costs, guest lists and feedback, recognising how vital this data is for client strategy and decision-making. Invitations and branding support Working closely with Business Development, CRM and design teams, you will support invitation processes across events, sense-checking branding and language, advising on guest list coordination, and helping ensure a joined-up approach to who is invited to what. Event delivery and onsite support You will support the UK Global Event Managers in the lead-up to, and on the day of, larger events and conferences. This will occasionally involve early starts, late finishes or evening work. Corporate memberships You will lead on advisory support for corporate memberships in London, researching opportunities that enhance both client engagement and employee experience. About you You will bring a proactive, thoughtful approach and enjoy working collaboratively with others. You are comfortable juggling different priorities, take pride in high standards, and are interested in how events can evolve to deliver meaningful experiences. Essential experience and skills: Demonstrable experience in the events industry, ideally within a professional services environment (legal, accountancy, consultancy or technology). Strong emotional intelligence, creativity and professional judgement, particularly in relationship management, venue selection and event risk. Excellent organisational and project management skills, with the ability to manage multiple deadlines and shifting priorities. Strong written and verbal communication skills, with a high level of accuracy and attention to detail. Confidence working with Microsoft Word, PowerPoint and Excel. A flexible, resilient mindset and enthusiasm for learning and developing as a trusted advisor to the business. Desirable experience: Experience of virtual or hybrid event platforms. Familiarity with online delegate registration tools. Inclusion Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.Freshfields is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.
May 04, 2026
Full time
Global Events Executive page is loaded Global Events Executivelocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-07727Freshfields is a global law firm with a long-standing reputation for excellence, collaboration and innovation. Our events play a vital role in building relationships, showcasing our expertise and bringing our people and clients together in meaningful ways.We are now looking for a Global Event Executive to join our Events team, supporting the delivery of high-quality client and internal events across the firm. This is a hands-on role, ideal for someone who enjoys variety, takes pride in detail, and is curious about how events can create real impact. About the role Working closely with the UK Global Event Managers, you will support the day-to-day planning and delivery of a wide range of events - from corporate hospitality and flagship conferences to internal and hybrid events. You will play an important role in ensuring events are delivered smoothly, creatively and in line with the firm's growth and client engagement strategy.This role offers exposure to a broad stakeholder group across Business Development, practice areas and external suppliers, and is a great opportunity to build expertise in a complex, fast-moving professional services environment. Key responsibilities: Corporate hospitality management You will take the lead on day-to-day corporate hospitality bookings, supporting a growing demand for high-quality, experience-led events such as cricket, tennis and rugby. You will help ensure these events feel genuinely worthwhile for guests and aligned with evolving expectations around experience and value. Event information sharing and stakeholder engagement You will maintain the corporate hospitality SharePoint site, proactively sharing information on upcoming events, new venues, supplier insights and creative ideas. The site will be a key tool for promoting best practice, sharing feedback from previous events, supporting budget planning and highlighting approval processes (including ABC and DMP). Venue and supplier research Keeping our knowledge current is essential. You will research venues, suppliers and emerging trends, helping to build a comprehensive and up-to-date resource covering venues, hospitality options and event partners. You will also help the team stay informed about new technologies and tools shaping the events industry. Tools, data and best practice You will support the global team by updating and maintaining event tools, templates and guidance, helping to promote self-service across the business and reducing ad-hoc queries. You will also ensure event data is accurately captured in Salesforce and Eventogy, including costs, guest lists and feedback, recognising how vital this data is for client strategy and decision-making. Invitations and branding support Working closely with Business Development, CRM and design teams, you will support invitation processes across events, sense-checking branding and language, advising on guest list coordination, and helping ensure a joined-up approach to who is invited to what. Event delivery and onsite support You will support the UK Global Event Managers in the lead-up to, and on the day of, larger events and conferences. This will occasionally involve early starts, late finishes or evening work. Corporate memberships You will lead on advisory support for corporate memberships in London, researching opportunities that enhance both client engagement and employee experience. About you You will bring a proactive, thoughtful approach and enjoy working collaboratively with others. You are comfortable juggling different priorities, take pride in high standards, and are interested in how events can evolve to deliver meaningful experiences. Essential experience and skills: Demonstrable experience in the events industry, ideally within a professional services environment (legal, accountancy, consultancy or technology). Strong emotional intelligence, creativity and professional judgement, particularly in relationship management, venue selection and event risk. Excellent organisational and project management skills, with the ability to manage multiple deadlines and shifting priorities. Strong written and verbal communication skills, with a high level of accuracy and attention to detail. Confidence working with Microsoft Word, PowerPoint and Excel. A flexible, resilient mindset and enthusiasm for learning and developing as a trusted advisor to the business. Desirable experience: Experience of virtual or hybrid event platforms. Familiarity with online delegate registration tools. Inclusion Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.Freshfields is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.
Five Guys
Assistant General Manager
Five Guys City, Birmingham
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
General Manager
Five Guys Rugby, Warwickshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Venue Health & Safety Manager
Trivandi Ltd
Venue Health & Safety Manager Department: Venue Management Employment Type: Fixed Term Contract Location: Glasgow Description Start Date: June or July Reporting directly to the Glasgow 2026 Commonwealth Games Overlay Manager, the Glasgow 2026 Commonwealth Games Venue Health & Safety Managers will lead the Event Delivery Partner's planning to ensure the safe and secure participation of all workforce, spectators and all other client groups at competition venues. You will be responsible for developing, implementing, and monitoring comprehensive health and safety strategies that align with licensing requirements and best practices for large-scale, multi-sport events. Your expertise will be crucial in fostering a proactive safety culture, conducting risk assessments, and ensuring that robust emergency response plans are in place and understood by all stakeholders. Working arrangements The role will initially be based at the Organising Company's Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company's working pattern. During the delivery phase of the event, individuals will be allocated to specific venues and will be required to work shifts, Earliest (morning afternoons) and Late (afternoons evenings). 10 hours per shift. 6 days on 1 day off. Key Responsibilities Ensuring that the Event Delivery Partner delivers a harm free environment for all client groups including athletes, team & technical officials, media and spectators that attend the Glasgow 2026 competition venues. Implementation of Health & Safety management plans for the event in full compliance and/or in accordance with the following guides: Guide to safety at Sports Grounds (Green Guide) and Purple Guide to Health, Safety and Welfare at Music and other Events. Contribute to the Development of venue emergency response plans to include Fire Plan, Evacuation Plan, Invacuation Plan and venue contingency plans, e.g. loss of power, temporary structure failure etc. Work closely with venue teams, contractors and local authorities to support the licensing requirements of Glasgow 2026 Commonwealth Games competition venues. Fully participate in Venue Operational Planning, coordinating all aspects of Health & Safety with other involved functions, including Medical, Overlay (Principal Contractor/CDM H&S) and Security (public safety). Implement safety protocols, drive innovation, deliver training and conduct audits and inspections to ensure compliance that will deliver a safe and memorable event for everyone included. Review and approve RAMS for non construction activities including catering concessions and sponsor activation installation. Monitor on site activities are inline with RAMs. Represent the operational Health & Safety resources to ensure full compliance with the Health & Safety management plans throughout the Games operational period. Skills, Knowledge and Expertise Experience At least 3 years of proven experience of developing and implementing health & safety services at major events involving spectators. Direct experience with crowd management, temporary structures, emergency planning and compliance with UK and international safety standards. Hold health & safety professional qualifications (NEBOSH, IOSH etc.) A track record of driving innovation and continuous improvement in health & safety practices Competencies Strong leadership and communication skills to support development of a proactive safety culture. Exceptional written and verbal communication skills to clearly articulate safety policies and procedures as well as delivery of training. Advanced skills in risk management for the identification, assessment and documentation of health & safety risks. Behaviours Exceptional attention to detail and high level of accuracy. A proactive attitude that enables you to anticipate health & Safety risks, whilst maintaining industry best practice and staying ahead of regulatory changes. A clear and confident communicator that will lead the Event Delivery Partner's health & Safety culture. Excellent relationship builder with ability to make strong contributions to diverse teams and interact with a wide variety of internal and external clients and audiences. Embedding sustainability and diversity within the planning and delivery of all venue operations.
May 04, 2026
Full time
Venue Health & Safety Manager Department: Venue Management Employment Type: Fixed Term Contract Location: Glasgow Description Start Date: June or July Reporting directly to the Glasgow 2026 Commonwealth Games Overlay Manager, the Glasgow 2026 Commonwealth Games Venue Health & Safety Managers will lead the Event Delivery Partner's planning to ensure the safe and secure participation of all workforce, spectators and all other client groups at competition venues. You will be responsible for developing, implementing, and monitoring comprehensive health and safety strategies that align with licensing requirements and best practices for large-scale, multi-sport events. Your expertise will be crucial in fostering a proactive safety culture, conducting risk assessments, and ensuring that robust emergency response plans are in place and understood by all stakeholders. Working arrangements The role will initially be based at the Organising Company's Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company's working pattern. During the delivery phase of the event, individuals will be allocated to specific venues and will be required to work shifts, Earliest (morning afternoons) and Late (afternoons evenings). 10 hours per shift. 6 days on 1 day off. Key Responsibilities Ensuring that the Event Delivery Partner delivers a harm free environment for all client groups including athletes, team & technical officials, media and spectators that attend the Glasgow 2026 competition venues. Implementation of Health & Safety management plans for the event in full compliance and/or in accordance with the following guides: Guide to safety at Sports Grounds (Green Guide) and Purple Guide to Health, Safety and Welfare at Music and other Events. Contribute to the Development of venue emergency response plans to include Fire Plan, Evacuation Plan, Invacuation Plan and venue contingency plans, e.g. loss of power, temporary structure failure etc. Work closely with venue teams, contractors and local authorities to support the licensing requirements of Glasgow 2026 Commonwealth Games competition venues. Fully participate in Venue Operational Planning, coordinating all aspects of Health & Safety with other involved functions, including Medical, Overlay (Principal Contractor/CDM H&S) and Security (public safety). Implement safety protocols, drive innovation, deliver training and conduct audits and inspections to ensure compliance that will deliver a safe and memorable event for everyone included. Review and approve RAMS for non construction activities including catering concessions and sponsor activation installation. Monitor on site activities are inline with RAMs. Represent the operational Health & Safety resources to ensure full compliance with the Health & Safety management plans throughout the Games operational period. Skills, Knowledge and Expertise Experience At least 3 years of proven experience of developing and implementing health & safety services at major events involving spectators. Direct experience with crowd management, temporary structures, emergency planning and compliance with UK and international safety standards. Hold health & safety professional qualifications (NEBOSH, IOSH etc.) A track record of driving innovation and continuous improvement in health & safety practices Competencies Strong leadership and communication skills to support development of a proactive safety culture. Exceptional written and verbal communication skills to clearly articulate safety policies and procedures as well as delivery of training. Advanced skills in risk management for the identification, assessment and documentation of health & safety risks. Behaviours Exceptional attention to detail and high level of accuracy. A proactive attitude that enables you to anticipate health & Safety risks, whilst maintaining industry best practice and staying ahead of regulatory changes. A clear and confident communicator that will lead the Event Delivery Partner's health & Safety culture. Excellent relationship builder with ability to make strong contributions to diverse teams and interact with a wide variety of internal and external clients and audiences. Embedding sustainability and diversity within the planning and delivery of all venue operations.
Five Guys
Assistant General Manager
Five Guys
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
Assistant Manager
Five Guys Mangotsfield, Gloucestershire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Five Guys
Deputy General Manager
Five Guys City, Birmingham
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
Assistant Manager
Five Guys Stoke Gifford, Gloucestershire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
NCC
Estates Manager
NCC Bristol, Somerset
Estates Manager 12 Month Fixed Term Contract National Composite Centre (NCC) Bristolbased on site with no hybrid working available Salary: £54,102 to £67,056 per annum (experience dependent) plus up to 12.5% employer pension & private medical insurance. Shift Rota: Alternating shift pattern, 7am 3pm, 8am 2pm or 9am 5pm click apply for full job details
May 04, 2026
Seasonal
Estates Manager 12 Month Fixed Term Contract National Composite Centre (NCC) Bristolbased on site with no hybrid working available Salary: £54,102 to £67,056 per annum (experience dependent) plus up to 12.5% employer pension & private medical insurance. Shift Rota: Alternating shift pattern, 7am 3pm, 8am 2pm or 9am 5pm click apply for full job details
Five Guys
General Manager
Five Guys Braunston, Northamptonshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Restaurant General Manager
KFC UK Aldershot, Hampshire
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
May 04, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Compass Group UK
Restaurant Assistant Manager
Compass Group UK Woking, Surrey
Job Title: Assistant Restaurant Manager Location: RHS Garden Wisley Salary: £30,000 per annum + discretionary tronc Contract Type: Full-time, permanent, site based, 5 over 7 days per week Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You'll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor. As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates' values and client expectations at RHS Garden Wisley. You'll help create a customer-focused environment that consistently delivers a premium dining experience. Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You'll also support auditing processes, using guest feedback and performance insights to drive continuous improvement. You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you'll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance. Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport. Shifts: Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. The Ideal Candidate: Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations What we can offer you: At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you'll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches. We offer a competitive benefits package, including: 20 days annual leave plus bank holidays Free meals on duty Free on-site parking Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
May 04, 2026
Full time
Job Title: Assistant Restaurant Manager Location: RHS Garden Wisley Salary: £30,000 per annum + discretionary tronc Contract Type: Full-time, permanent, site based, 5 over 7 days per week Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You'll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor. As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates' values and client expectations at RHS Garden Wisley. You'll help create a customer-focused environment that consistently delivers a premium dining experience. Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You'll also support auditing processes, using guest feedback and performance insights to drive continuous improvement. You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you'll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance. Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport. Shifts: Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. The Ideal Candidate: Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations What we can offer you: At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you'll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches. We offer a competitive benefits package, including: 20 days annual leave plus bank holidays Free meals on duty Free on-site parking Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Caretech
Childrens Home Registered Manager
Caretech Gloucester, Gloucestershire
Are you passionate about transforming the lives of young people? Join Greenfields as a Children's Home Registered Manager in Gloucester and make a lasting impact to young people About Us At Greenfields we pride ourselves on providing high quality care and support to children and young people through a multi-disciplinary approach. Greenfields is part of the CareTech family, where we work collectively to support every child to have an extraordinary day every day. We offer care, education and therapy input in a nurtured, structured, stable environment with clear boundaries, focusing on the relationship the adults have with the children and a place they can call their home. About You We are looking for a Manager to open our new Children's Home in Gloucester, a beautiful new development to become home to four young people who are making sense of adverse childhood experiences. All of the Greenfields team work together to create an environment where children grow and thrive in reaching their full potential, as they embark on a pathway to a brighter future. You will lead a stable and motivated team to deliver high and consistent standards of care and support for our young people, ensuring they are kept safe, that you advocate strongly for them and their voice shines through everything we do. You will need a real eye for detail - understanding that our absolute commitment to the Safeguarding of our children and young people and the Quality of our service are the top priorities. You will be able to demonstrate a comprehensive understanding of the statutory and regulatory environment for registered Children's Homes. You will have a strong track record of successful working with vulnerable children and young people. QCF Level 5 Diploma in Leadership and Management in Residential Children's Services or equivalent, or be willing to start this within the first six months of starting. Greenfields is a unique business, where staff are committed and leaders are visible and supportive. You will need to balance a hands-on, practical approach with a creative and innovative style and the ability to respond with positivity and a 'can do' attitude. Bringing our plans to life will be challenging and intense but, with enthusiasm, creativity and a positive approach, the reward and satisfaction will be second to none. You will have a unique opportunity to shape and deliver our long-term strategy and our drive to transform the lives of all our children and young people. Company Values Friendly, passionate and caring nature Positive, pleasant and approachable Empowering others to become stronger and more confident in controlling their lives Person Centred, allowing our children to explore & utilise their own strengths Innovative, by using or showing new methods and ideas What we Offer Entry salary up to £52,500 per annum depending on experience. Welcome bonus £5,000 paid on successful registration. £5,000 annual bonus for achieving budget and quality measures. Additional Holiday Purchase Scheme. As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Comprehensive Induction To set you up for success. Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Access to a wide range of free online courses for all staff on a variety of topics. Free meals on shift. Refer a friend scheme' reward system - £1000 per referral. Annual Employee Awards Evening. Employee recognition schemes. CareTech Foundation- Opportunity to apply for family & friend's grants.
May 04, 2026
Full time
Are you passionate about transforming the lives of young people? Join Greenfields as a Children's Home Registered Manager in Gloucester and make a lasting impact to young people About Us At Greenfields we pride ourselves on providing high quality care and support to children and young people through a multi-disciplinary approach. Greenfields is part of the CareTech family, where we work collectively to support every child to have an extraordinary day every day. We offer care, education and therapy input in a nurtured, structured, stable environment with clear boundaries, focusing on the relationship the adults have with the children and a place they can call their home. About You We are looking for a Manager to open our new Children's Home in Gloucester, a beautiful new development to become home to four young people who are making sense of adverse childhood experiences. All of the Greenfields team work together to create an environment where children grow and thrive in reaching their full potential, as they embark on a pathway to a brighter future. You will lead a stable and motivated team to deliver high and consistent standards of care and support for our young people, ensuring they are kept safe, that you advocate strongly for them and their voice shines through everything we do. You will need a real eye for detail - understanding that our absolute commitment to the Safeguarding of our children and young people and the Quality of our service are the top priorities. You will be able to demonstrate a comprehensive understanding of the statutory and regulatory environment for registered Children's Homes. You will have a strong track record of successful working with vulnerable children and young people. QCF Level 5 Diploma in Leadership and Management in Residential Children's Services or equivalent, or be willing to start this within the first six months of starting. Greenfields is a unique business, where staff are committed and leaders are visible and supportive. You will need to balance a hands-on, practical approach with a creative and innovative style and the ability to respond with positivity and a 'can do' attitude. Bringing our plans to life will be challenging and intense but, with enthusiasm, creativity and a positive approach, the reward and satisfaction will be second to none. You will have a unique opportunity to shape and deliver our long-term strategy and our drive to transform the lives of all our children and young people. Company Values Friendly, passionate and caring nature Positive, pleasant and approachable Empowering others to become stronger and more confident in controlling their lives Person Centred, allowing our children to explore & utilise their own strengths Innovative, by using or showing new methods and ideas What we Offer Entry salary up to £52,500 per annum depending on experience. Welcome bonus £5,000 paid on successful registration. £5,000 annual bonus for achieving budget and quality measures. Additional Holiday Purchase Scheme. As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Comprehensive Induction To set you up for success. Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Access to a wide range of free online courses for all staff on a variety of topics. Free meals on shift. Refer a friend scheme' reward system - £1000 per referral. Annual Employee Awards Evening. Employee recognition schemes. CareTech Foundation- Opportunity to apply for family & friend's grants.
Connect2Hampshire
Mobile Team Leader
Connect2Hampshire Southampton, Hampshire
Job Title: Mobile Team Leader Location: Southampton Contract Type: Bank Salary: £13.26 We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities". We are seeking a Mobile Tem Leader to work at the River Hamble and cover other country parks when needed, Queen Elizabeth, Staunton or Lepe. Job purpose: Prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service and product across Countryside Service sites (mobile, multi-site role; not based at one location). Ensure that all aspects of food and drink preparation are carried out in accordance with food safety training and the Countryside Food Safety Management System across all sites worked. Support the Catering Development team by delivering on-site training and preparing sites for audit. Lead shifts and supervise the team on duty (front-of-house and kitchen) as required, in the absence of the Catering Manager or relevant site lead, ensuring safe, efficient service and that standards are maintained . Food Safety / Health and Safety Completes the appropriate health and safety and food safety checks throughout the shift and records this in the Food Safety Diary sheet. Receives deliveries as instructed, ensuring correct stock rotation and following quality control guidelines. Ensures that cleaning schedules are followed and that the appropriate records are completed and up to date. Provides accurate allergen information to our guests, escalating any queries to the Catering Manager, Assistant Catering Manager, Supervisor or Team Leader accordingly. Completes all relevant training that is assigned to them. Operations Prepare and serve food and drink items as appropriate, in line with specifications and in accordance with hygiene and safety requirements. Complete customer transactions efficiently and carry out general front-of-house and back-of-house cleaning duties. Maintain adequate and appropriate stock levels through ordering, managing and rotating food and drink produce whilst following food safety processes and policies. Be competent in all kitchen operations, including food preparation, use of the Food Safety Management System, and supporting kitchen staff as needed. Effectively manage the kitchen, in the absence of the Kitchen Manager or Deputy, ensuring the highest standard of food production and presentation in accordance with the Countryside Food Safety Management System and food specifications. Provide a comprehensive shift handover at the end of the shift for the incoming shift manager or supervisor, including any site-specific issues, stock positions, and outstanding actions. Be responsible for opening and/or closing the site when running a shift. Make operational decisions that balance the needs of the business, guests, and team. Deliver pre- and post-shift briefs to the team, ensuring key messages and information are cascaded effectively. Report and log any maintenance issues as and when they arise. Motivate the team to achieve whilst on shift through positive reinforcement and support. Report critical issues to the Park Business Manager and/or the relevant site lead/duty manager, as appropriate for the location. Finance / Administration When required, complete end-of-day banking in line with the Countryside Service cash-handling policy and processes. Carry out administrative and financial tasks, including completing income and expenditure records, compiling monthly shift rotas, approving staff timesheets, and conducting regular stock counts. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Please visit , or email with your CV to
May 04, 2026
Seasonal
Job Title: Mobile Team Leader Location: Southampton Contract Type: Bank Salary: £13.26 We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities". We are seeking a Mobile Tem Leader to work at the River Hamble and cover other country parks when needed, Queen Elizabeth, Staunton or Lepe. Job purpose: Prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service and product across Countryside Service sites (mobile, multi-site role; not based at one location). Ensure that all aspects of food and drink preparation are carried out in accordance with food safety training and the Countryside Food Safety Management System across all sites worked. Support the Catering Development team by delivering on-site training and preparing sites for audit. Lead shifts and supervise the team on duty (front-of-house and kitchen) as required, in the absence of the Catering Manager or relevant site lead, ensuring safe, efficient service and that standards are maintained . Food Safety / Health and Safety Completes the appropriate health and safety and food safety checks throughout the shift and records this in the Food Safety Diary sheet. Receives deliveries as instructed, ensuring correct stock rotation and following quality control guidelines. Ensures that cleaning schedules are followed and that the appropriate records are completed and up to date. Provides accurate allergen information to our guests, escalating any queries to the Catering Manager, Assistant Catering Manager, Supervisor or Team Leader accordingly. Completes all relevant training that is assigned to them. Operations Prepare and serve food and drink items as appropriate, in line with specifications and in accordance with hygiene and safety requirements. Complete customer transactions efficiently and carry out general front-of-house and back-of-house cleaning duties. Maintain adequate and appropriate stock levels through ordering, managing and rotating food and drink produce whilst following food safety processes and policies. Be competent in all kitchen operations, including food preparation, use of the Food Safety Management System, and supporting kitchen staff as needed. Effectively manage the kitchen, in the absence of the Kitchen Manager or Deputy, ensuring the highest standard of food production and presentation in accordance with the Countryside Food Safety Management System and food specifications. Provide a comprehensive shift handover at the end of the shift for the incoming shift manager or supervisor, including any site-specific issues, stock positions, and outstanding actions. Be responsible for opening and/or closing the site when running a shift. Make operational decisions that balance the needs of the business, guests, and team. Deliver pre- and post-shift briefs to the team, ensuring key messages and information are cascaded effectively. Report and log any maintenance issues as and when they arise. Motivate the team to achieve whilst on shift through positive reinforcement and support. Report critical issues to the Park Business Manager and/or the relevant site lead/duty manager, as appropriate for the location. Finance / Administration When required, complete end-of-day banking in line with the Countryside Service cash-handling policy and processes. Carry out administrative and financial tasks, including completing income and expenditure records, compiling monthly shift rotas, approving staff timesheets, and conducting regular stock counts. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Please visit , or email with your CV to
Senior Shift Production Manager
ALSTOM Gruppe
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
May 04, 2026
Full time
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Lidl GB
Retail Shift Manager 1
Lidl GB Waltham Cross, Hertfordshire
Summary £16.30 - £16.80 per hour 30 hour contract AM and PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 04, 2026
Full time
Summary £16.30 - £16.80 per hour 30 hour contract AM and PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Five Guys
Assistant Manager
Five Guys
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Product Team Leader
River Island Clothing Co., Ltd. Enniskillen, County Fermanagh
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Enniskillen Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
May 04, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Enniskillen Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Contact Centre Representative
Veezu Cardiff, South Glamorgan
Your role at Veezu: As a Dispatcher in our Journey Booking Centre, you will work in partnership with Driver Partners and our external JBC Partners to ensure bookings are dispatched efficiently so that passengers are transported on time. You will maximise Driver Partner completion rates through efficient management of the dispatch of inbound bookings and good communication with Driver Partners. Reporting into the Team Manager or JBC Manager, your role will involve optimising Driver Partner and resource capacity, helping our Off Shore Booking Agents to keep our Passengers updated and giving the Driver Partners a great experience. Please note the rota for this role is 3 days on, 3 days off 6am - 6pm. Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology business operating across hundreds of UK towns and cities. We are a tech driven on demand mobility service that supports our hyper local communities, helping them thrive and so much more! What you'll do: QUALITY DELIVERY AND CONTINUOUS IMPROVEMENT Develop a deep knowledge and understanding of the local Driver Partner community - their needs, concerns and behaviours - become someone that they trust. Take responsibility for understanding, meeting and exceeding your objectives and set KPIs Allocate and dispatch journeys on the Dispatch booking system, communicating positively, politely, professionally and precisely with Driver Partners via the messaging service/telephone as and when required. Manage passenger demand to ensure bookings run on time and use the zone controller tool and wait time wallboard (if applicable) effectively. Feedback any delays to Offshore Booking as required. Arrange bookings for walk in passengers where applicable at regional hubs. Liaise with off shore partners in respect of handling passenger queries and bookings. Respond to Driver Partner alerts and Driver Partner queries via the telephone and / or Dispatch driver chat in a timely, courteous and professional manner. Assist Driver Partners with complex queries or directing them to the Driver Partner portal and / or messaging service. Demonstrate excellence in the handling of passenger bookings, mainly related to our high value and commercial account journeys and passenger care queries Ensure specific or set instructions for account customer journey bookings are communicated and processed accordingly. Ensure service delivery to commercial account customers is efficient and well managed at all times. Ensure transferring of calls is kept to a minimum and avoid blind transferring at all times. Utilise Slack channels, Dispatch messaging and any other relevant internal communication channels throughout your shift to receive any relevant business and / or operational updates. Liaise with other departments such as Veezu Commercial, Veezu IT to ensure issues are resolved efficiently and within agreed SLAs. Identify opportunities to reduce unnecessary contact, improve policies and processes, increase sales and/ or improve the passenger experience and feed these into your Team Manager. Seek to support passengers, account customers and Driver Partners to self serve wherever possible. Process all cash, card, account, and app bookings in accordance with company procedures. Encourage the use of AirPay / use of a Driver Partner's in car payment machine to reduce call time wherever possible. Manage and keep the zone controller accurate (if applicable) and up to date throughout the shift so that the right information can be provided to Passengers and bookings can be optimised. SELF DEVELOPMENT AND COMPLIANCE Ensure completion of all mandatory training. Manage your own self development to improve knowledge. Proactively prepare for 1:1 meetings and appraisals with Team Manager or JBC Manager. Understand and embody the Veezu values. Constructively challenge, question, seek to improve, evolve and be kind. Contribute to a strong community spirit. Be objective, fair, ethical, and consistent. Ensure fair treatment of customers, passengers, Driver Partners and colleagues and act in a professional manner at all times. Ensure legal and contractual compliance. Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. Be willing to support other business areas as needed. Adhere to company policies and procedures. Ensure that customer, passenger, Driver Partner and colleagues' information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR). Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance. Maintain information security to a recognised required standard in line with business needs What you'll need: Ability to deliver excellent customer service. Confidence in speaking to people on the phone. Strong computer skills, including using multiple software platforms collaboratively. Excellent listening and communication skills. Professional and committed. Ability to deal with challenging customer service situations. Ability to work in a fast paced environment. Ability to multitask and work under pressure. Ability to work independently and as part of a team. Flexibility to work outside of standard working hours. Excellent accuracy and attention to detail. Where you'll be: This role will be based out of our Cardiff office. Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.
May 04, 2026
Full time
Your role at Veezu: As a Dispatcher in our Journey Booking Centre, you will work in partnership with Driver Partners and our external JBC Partners to ensure bookings are dispatched efficiently so that passengers are transported on time. You will maximise Driver Partner completion rates through efficient management of the dispatch of inbound bookings and good communication with Driver Partners. Reporting into the Team Manager or JBC Manager, your role will involve optimising Driver Partner and resource capacity, helping our Off Shore Booking Agents to keep our Passengers updated and giving the Driver Partners a great experience. Please note the rota for this role is 3 days on, 3 days off 6am - 6pm. Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology business operating across hundreds of UK towns and cities. We are a tech driven on demand mobility service that supports our hyper local communities, helping them thrive and so much more! What you'll do: QUALITY DELIVERY AND CONTINUOUS IMPROVEMENT Develop a deep knowledge and understanding of the local Driver Partner community - their needs, concerns and behaviours - become someone that they trust. Take responsibility for understanding, meeting and exceeding your objectives and set KPIs Allocate and dispatch journeys on the Dispatch booking system, communicating positively, politely, professionally and precisely with Driver Partners via the messaging service/telephone as and when required. Manage passenger demand to ensure bookings run on time and use the zone controller tool and wait time wallboard (if applicable) effectively. Feedback any delays to Offshore Booking as required. Arrange bookings for walk in passengers where applicable at regional hubs. Liaise with off shore partners in respect of handling passenger queries and bookings. Respond to Driver Partner alerts and Driver Partner queries via the telephone and / or Dispatch driver chat in a timely, courteous and professional manner. Assist Driver Partners with complex queries or directing them to the Driver Partner portal and / or messaging service. Demonstrate excellence in the handling of passenger bookings, mainly related to our high value and commercial account journeys and passenger care queries Ensure specific or set instructions for account customer journey bookings are communicated and processed accordingly. Ensure service delivery to commercial account customers is efficient and well managed at all times. Ensure transferring of calls is kept to a minimum and avoid blind transferring at all times. Utilise Slack channels, Dispatch messaging and any other relevant internal communication channels throughout your shift to receive any relevant business and / or operational updates. Liaise with other departments such as Veezu Commercial, Veezu IT to ensure issues are resolved efficiently and within agreed SLAs. Identify opportunities to reduce unnecessary contact, improve policies and processes, increase sales and/ or improve the passenger experience and feed these into your Team Manager. Seek to support passengers, account customers and Driver Partners to self serve wherever possible. Process all cash, card, account, and app bookings in accordance with company procedures. Encourage the use of AirPay / use of a Driver Partner's in car payment machine to reduce call time wherever possible. Manage and keep the zone controller accurate (if applicable) and up to date throughout the shift so that the right information can be provided to Passengers and bookings can be optimised. SELF DEVELOPMENT AND COMPLIANCE Ensure completion of all mandatory training. Manage your own self development to improve knowledge. Proactively prepare for 1:1 meetings and appraisals with Team Manager or JBC Manager. Understand and embody the Veezu values. Constructively challenge, question, seek to improve, evolve and be kind. Contribute to a strong community spirit. Be objective, fair, ethical, and consistent. Ensure fair treatment of customers, passengers, Driver Partners and colleagues and act in a professional manner at all times. Ensure legal and contractual compliance. Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. Be willing to support other business areas as needed. Adhere to company policies and procedures. Ensure that customer, passenger, Driver Partner and colleagues' information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR). Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance. Maintain information security to a recognised required standard in line with business needs What you'll need: Ability to deliver excellent customer service. Confidence in speaking to people on the phone. Strong computer skills, including using multiple software platforms collaboratively. Excellent listening and communication skills. Professional and committed. Ability to deal with challenging customer service situations. Ability to work in a fast paced environment. Ability to multitask and work under pressure. Ability to work independently and as part of a team. Flexibility to work outside of standard working hours. Excellent accuracy and attention to detail. Where you'll be: This role will be based out of our Cardiff office. Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.

Modal Window

  • Blog
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Instagram
  • Pinterest
  • Youtube
Parent and Partner sites: IT Job Board | Search Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | London Jobs | Property jobs
© 2008-2026 Jobs Hiring Near Me