Senior Finance Manager Wilmslow (3 days, 2 days remote) £70,000 - £75,000 plus bonus Privately Owned Investment Group We are working with a privately owned investment group based in Wilmslow to appoint a Senior Finance Manager into a newly created role, supporting a high-calibre Finance Director. This is a unique opportunity to join a fast-moving, multi-entity environment with exposure across investments, property and operating businesses, all within a highly flexible and entrepreneurial setting. The Role You will take ownership of the day-to-day finance function, ensuring accurate reporting, strong controls and clear financial insight across a complex group structure. Working closely with the Finance Director, you will play a key role in building a robust, scalable finance function. Key responsibilities Ownership of month-end and management reporting Managing multi-entity accounting and intercompany processes Leading cashflow forecasting and treasury management Supporting budgeting and forecasting Embedding controls, governance and financial discipline Overseeing payroll, expenses and operational finance Acting as a key point of contact for external advisers and stakeholders The Opportunity This is not a standard Senior Finance Manager role. You will operate at the centre of a diverse and evolving group structure, gaining exposure to: Investment and portfolio businesses Property and asset-backed structures Strategic financial decision-making alongside senior leadership The role offers genuine scope to shape the finance function and support the next phase of growth. The Person Qualified accountant (ACA / ACCA / CIMA) with: Experience in a multi-entity or complex environment Strong grounding in financial control, reporting and cash management High levels of attention to detail and discretion The ability to operate autonomously in a fast-paced setting Strong Excel and systems capability Experience within a family office, investment, or owner-led business would be highly advantageous. Salary & Benefits £70,000 - £80,000 base salary Bonus Flexible working (3 days in the office, 2 remote) Strong long-term progression under an experienced Finance Director Why Apply? High exposure role with real breadth across finance, investments and operations Opportunity to build and improve a finance function Work directly with senior leadership in a trusted, high-impact position Flexible working environment in a premium Wilmslow location Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35695
May 05, 2026
Full time
Senior Finance Manager Wilmslow (3 days, 2 days remote) £70,000 - £75,000 plus bonus Privately Owned Investment Group We are working with a privately owned investment group based in Wilmslow to appoint a Senior Finance Manager into a newly created role, supporting a high-calibre Finance Director. This is a unique opportunity to join a fast-moving, multi-entity environment with exposure across investments, property and operating businesses, all within a highly flexible and entrepreneurial setting. The Role You will take ownership of the day-to-day finance function, ensuring accurate reporting, strong controls and clear financial insight across a complex group structure. Working closely with the Finance Director, you will play a key role in building a robust, scalable finance function. Key responsibilities Ownership of month-end and management reporting Managing multi-entity accounting and intercompany processes Leading cashflow forecasting and treasury management Supporting budgeting and forecasting Embedding controls, governance and financial discipline Overseeing payroll, expenses and operational finance Acting as a key point of contact for external advisers and stakeholders The Opportunity This is not a standard Senior Finance Manager role. You will operate at the centre of a diverse and evolving group structure, gaining exposure to: Investment and portfolio businesses Property and asset-backed structures Strategic financial decision-making alongside senior leadership The role offers genuine scope to shape the finance function and support the next phase of growth. The Person Qualified accountant (ACA / ACCA / CIMA) with: Experience in a multi-entity or complex environment Strong grounding in financial control, reporting and cash management High levels of attention to detail and discretion The ability to operate autonomously in a fast-paced setting Strong Excel and systems capability Experience within a family office, investment, or owner-led business would be highly advantageous. Salary & Benefits £70,000 - £80,000 base salary Bonus Flexible working (3 days in the office, 2 remote) Strong long-term progression under an experienced Finance Director Why Apply? High exposure role with real breadth across finance, investments and operations Opportunity to build and improve a finance function Work directly with senior leadership in a trusted, high-impact position Flexible working environment in a premium Wilmslow location Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35695
Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 05, 2026
Full time
Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Senior Data Scientist (Fraud) London / WFH to £70k Are you a Data Scientist with Fraud Detection experience? You could be progressing your career in as a Senior Data Scientist as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK presence. As a Senior Data Scientist within the Anti Fraud Team you'll design and improve fraud detection systems that prioritise high risk claims, optimising the trade-off between detection accuracy and operational efficiency. Developing deep expertise in fraud dynamics, you'll identify emerging fraud patterns, understand how they evolve across the insurance lifecycle and translate these insights into effective detection and prevention strategies. Collaborating across teams and functions, you'll work closely with fraud analysts, engineers and product managers within a supportive, diverse environment where you'll have your voice heard. Location / WFH: The company is a big advocate of flexible working and prides itself on DEI; you can work from home most of the time, meeting up with colleagues in the London office once a week. About you: You have experience in analytical fraud detection in the Insurance, Finance or Law Enforcement sectors You have a strong knowledge of network analysis, anomaly detection or risk scoring and segmentation to real fraud problems You have strong Python programming skills , especially in the data domain, and fluent use of Git You have a good knowledge of Spark, SQL or other data-oriented programming language and are proficient with standard data wrangling and modelling libraries (e.g. Pandas, Sklearn, Keras, XGBoost, LightGBM) You're collaborative and pragmatic with great communication skills You're collaborative and pragmatic with great communication skills What's in it for you: As a Senior Data Scientist (Fraud) you will receive a competitive package: Salary to £70k + bonus Flexible / remote working including flexible working hours Ability to work 30 days from any EU country Diverse, inclusive team environment with a range of support networks (e.g. LGBTIQA+, Women's Networking group) Apply now to find out more about this Senior Data Scientist (Fraud) opportunity.
May 05, 2026
Full time
Senior Data Scientist (Fraud) London / WFH to £70k Are you a Data Scientist with Fraud Detection experience? You could be progressing your career in as a Senior Data Scientist as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK presence. As a Senior Data Scientist within the Anti Fraud Team you'll design and improve fraud detection systems that prioritise high risk claims, optimising the trade-off between detection accuracy and operational efficiency. Developing deep expertise in fraud dynamics, you'll identify emerging fraud patterns, understand how they evolve across the insurance lifecycle and translate these insights into effective detection and prevention strategies. Collaborating across teams and functions, you'll work closely with fraud analysts, engineers and product managers within a supportive, diverse environment where you'll have your voice heard. Location / WFH: The company is a big advocate of flexible working and prides itself on DEI; you can work from home most of the time, meeting up with colleagues in the London office once a week. About you: You have experience in analytical fraud detection in the Insurance, Finance or Law Enforcement sectors You have a strong knowledge of network analysis, anomaly detection or risk scoring and segmentation to real fraud problems You have strong Python programming skills , especially in the data domain, and fluent use of Git You have a good knowledge of Spark, SQL or other data-oriented programming language and are proficient with standard data wrangling and modelling libraries (e.g. Pandas, Sklearn, Keras, XGBoost, LightGBM) You're collaborative and pragmatic with great communication skills You're collaborative and pragmatic with great communication skills What's in it for you: As a Senior Data Scientist (Fraud) you will receive a competitive package: Salary to £70k + bonus Flexible / remote working including flexible working hours Ability to work 30 days from any EU country Diverse, inclusive team environment with a range of support networks (e.g. LGBTIQA+, Women's Networking group) Apply now to find out more about this Senior Data Scientist (Fraud) opportunity.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 05, 2026
Full time
Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 05-05-2026 Store Manager - London, Grays Inn Road Location: London, Grays Inn Road Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 05, 2026
Full time
Closing date: 05-05-2026 Store Manager - London, Grays Inn Road Location: London, Grays Inn Road Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Leisure Centre Duty Manager - Swimming Permanent £28,000 + Excellent Benefits Moreton-in Marsh, Gloucestershire Shift Pattern - Bi Weekly - Week 1: Monday - Friday from 5.45am - 1.45pm. Week 2: 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm. We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the College Leisure Centre. You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients. Main Tasks & Responsibilities Leisure Centre Duty Manager - Swimming •Assisting the Manager to ensure the Leisure Centre is operational at all times. •Delivering strong customer service, both face to face and over the telephone •Lifeguarding duties •Providing guidance and support to the lifeguarding team •Delivering swimming lessons, as and when required •Supporting with membership and administration duties Essential Skills & Experience Leisure Centre Duty Manager - Swimming •Be in possession of (or happy to work towards gaining) a RLSS NPLQ qualification •Previous experience as a Duty Manager/Supervisor, preferable within the Leisure or hotel industry. •A passion for sports and leisure •Competent swimmer •You will be required to obtain an enhanced DBS certificate as part of our vetting process •Flexible with working shifts
May 05, 2026
Full time
Leisure Centre Duty Manager - Swimming Permanent £28,000 + Excellent Benefits Moreton-in Marsh, Gloucestershire Shift Pattern - Bi Weekly - Week 1: Monday - Friday from 5.45am - 1.45pm. Week 2: 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm. We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the College Leisure Centre. You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients. Main Tasks & Responsibilities Leisure Centre Duty Manager - Swimming •Assisting the Manager to ensure the Leisure Centre is operational at all times. •Delivering strong customer service, both face to face and over the telephone •Lifeguarding duties •Providing guidance and support to the lifeguarding team •Delivering swimming lessons, as and when required •Supporting with membership and administration duties Essential Skills & Experience Leisure Centre Duty Manager - Swimming •Be in possession of (or happy to work towards gaining) a RLSS NPLQ qualification •Previous experience as a Duty Manager/Supervisor, preferable within the Leisure or hotel industry. •A passion for sports and leisure •Competent swimmer •You will be required to obtain an enhanced DBS certificate as part of our vetting process •Flexible with working shifts
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
May 05, 2026
Full time
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
Operations & Incident Manager Wakefield (Site based) £40,000 - £50,000 Elevation Tech & Transformation are looking for an experienced Operations & Incident Manager to take ownership of live service stability, incident response, and operational performance in a fast-paced, technology-driven environment. This is a hands-on leadership role where you ll be at the centre of major incidents, service disruption management and day-to-day operations, leading two teams and ensuring services are delivered consistently, efficiently and in line with customer expectations. If you enjoy being the person who brings order to chaos when systems go down, this is exactly that kind of role. You ll sit at the heart of technology service operations, responsible for making sure incidents are managed, prioritised, and resolved quickly and effectively. Key Duties & Responsibilities: Leading the response to major tech/service incidents and service outages Acting as the key coordination point between technical teams, stakeholders, and third parties Managing and developing two operational teams (circa 15 people) Ensuring incidents and tickets are handled in line with agreed service levels and priorities Owning communication during live incidents clear, calm, and structured updates to all stakeholders Driving continuous improvement across incident, problem, and escalation processes Leading root cause analysis and post-incident reviews, ensuring issues don t repeat Monitoring operational performance, trends, and service metrics to improve reliability This is a live operations, SLA-driven environment, where performance, communication, and decision-making really matter. You ll be working closely with technical teams, service owners, and external suppliers to ensure services stay stable and customers are kept informed at all times. Skills & Experience: Strong experience in IT operations, incident management, or service management Proven ability to lead teams in a technical or service environment Experience managing major incidents and service disruptions Confident communicator who can translate technical issues into clear updates Strong understanding of SLAs, service delivery, and operational performance Experience with root cause analysis and problem management Comfortable working in fast-paced, high-pressure environments ITIL certification or equivalent experience This is a chance to step into a critical operational leadership position, where you ll have real ownership of service stability and the opportunity to shape how incidents and tech operations are managed .You ll be the person who makes things happen when it matters most!
May 05, 2026
Full time
Operations & Incident Manager Wakefield (Site based) £40,000 - £50,000 Elevation Tech & Transformation are looking for an experienced Operations & Incident Manager to take ownership of live service stability, incident response, and operational performance in a fast-paced, technology-driven environment. This is a hands-on leadership role where you ll be at the centre of major incidents, service disruption management and day-to-day operations, leading two teams and ensuring services are delivered consistently, efficiently and in line with customer expectations. If you enjoy being the person who brings order to chaos when systems go down, this is exactly that kind of role. You ll sit at the heart of technology service operations, responsible for making sure incidents are managed, prioritised, and resolved quickly and effectively. Key Duties & Responsibilities: Leading the response to major tech/service incidents and service outages Acting as the key coordination point between technical teams, stakeholders, and third parties Managing and developing two operational teams (circa 15 people) Ensuring incidents and tickets are handled in line with agreed service levels and priorities Owning communication during live incidents clear, calm, and structured updates to all stakeholders Driving continuous improvement across incident, problem, and escalation processes Leading root cause analysis and post-incident reviews, ensuring issues don t repeat Monitoring operational performance, trends, and service metrics to improve reliability This is a live operations, SLA-driven environment, where performance, communication, and decision-making really matter. You ll be working closely with technical teams, service owners, and external suppliers to ensure services stay stable and customers are kept informed at all times. Skills & Experience: Strong experience in IT operations, incident management, or service management Proven ability to lead teams in a technical or service environment Experience managing major incidents and service disruptions Confident communicator who can translate technical issues into clear updates Strong understanding of SLAs, service delivery, and operational performance Experience with root cause analysis and problem management Comfortable working in fast-paced, high-pressure environments ITIL certification or equivalent experience This is a chance to step into a critical operational leadership position, where you ll have real ownership of service stability and the opportunity to shape how incidents and tech operations are managed .You ll be the person who makes things happen when it matters most!
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 05, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 05, 2026
Full time
Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Description About The Role We're looking for a Junior Kitchen Manager/Sous Chef for our Papa John's kitchen. Reporting to the Kitchen Manager/Head Chef, you will support the running of the kitchen and support in leading a team of up to 10. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You should have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We would love it if you have worked in Papa John's previously and achieved your ROC or AROC qualification. However, this is not essential as full training will be provided. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Qualifications You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 05, 2026
Full time
Description About The Role We're looking for a Junior Kitchen Manager/Sous Chef for our Papa John's kitchen. Reporting to the Kitchen Manager/Head Chef, you will support the running of the kitchen and support in leading a team of up to 10. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You should have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We would love it if you have worked in Papa John's previously and achieved your ROC or AROC qualification. However, this is not essential as full training will be provided. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Qualifications You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
HR Consultant 12-Month Contract | £25 per hour Hybrid - 2-3 days per week in the Whitley office, Coventry The Opportunity My client is seeking an experienced HR Consultant to join a dynamic HR Direct Contact Centre team on a 12-month contract . This is a hybrid role, combining remote working with 2-3 days per week on site at the Whitley office . As the first point of contact for employees and managers, you'll play a critical role in delivering accurate, timely, and employee-focused HR guidance across a wide range of people-related queries. If you enjoy fast-paced environments, problem-solving, and making a direct impact on employee experience, this role offers the perfect platform. The Role Working within the HR Direct Contact Centre, you will manage and resolve HR queries covering areas such as recruitment, performance, reward, absence, and employee relations. Queries are received via email, portal, and virtual assistant, with outbound calls made where deeper discussion is required. You'll also support daily operational activity, including absence reporting and managing inbox queries, ensuring all interactions meet agreed service levels and quality standards. Key Responsibilities Act as the first point of contact for UK-based employees and managers on HR policies and procedures Diagnose queries effectively, identify relevant policies, and guide employees and managers on correct application Coach managers using sound employment law knowledge to ensure consistent and compliant decision-making Manage HR cases through to resolution within service level agreements Respond to enquiries via email, portal, virtual assistant, and outbound calls where required Build rapport and trust to fully understand and resolve employee issues Maintain strong working relationships across the wider HR community and business Support operational delivery of transactional and administrative HR processes Contribute to the development, maintenance, and deployment of HR policies Pull and manage absence reporting and oversee non-employee query inboxes Work collaboratively within the HR Direct team to deliver a high-quality service Knowledge, Skills & Experience Essential Proven experience in an HR advisory or employee relations role Strong generalist HR knowledge, including disciplinary, grievance, absence, and performance management Good working knowledge of UK employment law Excellent written and verbal communication skills Degree-qualified or equivalent practical HR experience Strong IT skills, particularly Microsoft Word, PowerPoint, and Excel Desirable Experience working in a high-volume HR Contact Centre Stakeholder management and process improvement experience Project management experience (planning, risk management, delivery) Experience using HR systems such as SAP and SuccessFactors Familiarity with ticketing systems (eg Cloud for Service) Experience managing chat or virtual assistant escalations About You Results-driven and resilient, with the ability to perform under pressure A natural problem-solver with a pragmatic, solutions-focused mindset Confident communicating complex information clearly and empathetically Organised, proactive, and capable of balancing short-term priorities with long-term thinking A collaborative team player who builds credibility and trust quickly If you're an HR professional who thrives in a fast-moving, employee-focused environment and enjoys delivering high-quality advisory support, this contract role offers an excellent opportunity to make a real impact.
May 05, 2026
Contractor
HR Consultant 12-Month Contract | £25 per hour Hybrid - 2-3 days per week in the Whitley office, Coventry The Opportunity My client is seeking an experienced HR Consultant to join a dynamic HR Direct Contact Centre team on a 12-month contract . This is a hybrid role, combining remote working with 2-3 days per week on site at the Whitley office . As the first point of contact for employees and managers, you'll play a critical role in delivering accurate, timely, and employee-focused HR guidance across a wide range of people-related queries. If you enjoy fast-paced environments, problem-solving, and making a direct impact on employee experience, this role offers the perfect platform. The Role Working within the HR Direct Contact Centre, you will manage and resolve HR queries covering areas such as recruitment, performance, reward, absence, and employee relations. Queries are received via email, portal, and virtual assistant, with outbound calls made where deeper discussion is required. You'll also support daily operational activity, including absence reporting and managing inbox queries, ensuring all interactions meet agreed service levels and quality standards. Key Responsibilities Act as the first point of contact for UK-based employees and managers on HR policies and procedures Diagnose queries effectively, identify relevant policies, and guide employees and managers on correct application Coach managers using sound employment law knowledge to ensure consistent and compliant decision-making Manage HR cases through to resolution within service level agreements Respond to enquiries via email, portal, virtual assistant, and outbound calls where required Build rapport and trust to fully understand and resolve employee issues Maintain strong working relationships across the wider HR community and business Support operational delivery of transactional and administrative HR processes Contribute to the development, maintenance, and deployment of HR policies Pull and manage absence reporting and oversee non-employee query inboxes Work collaboratively within the HR Direct team to deliver a high-quality service Knowledge, Skills & Experience Essential Proven experience in an HR advisory or employee relations role Strong generalist HR knowledge, including disciplinary, grievance, absence, and performance management Good working knowledge of UK employment law Excellent written and verbal communication skills Degree-qualified or equivalent practical HR experience Strong IT skills, particularly Microsoft Word, PowerPoint, and Excel Desirable Experience working in a high-volume HR Contact Centre Stakeholder management and process improvement experience Project management experience (planning, risk management, delivery) Experience using HR systems such as SAP and SuccessFactors Familiarity with ticketing systems (eg Cloud for Service) Experience managing chat or virtual assistant escalations About You Results-driven and resilient, with the ability to perform under pressure A natural problem-solver with a pragmatic, solutions-focused mindset Confident communicating complex information clearly and empathetically Organised, proactive, and capable of balancing short-term priorities with long-term thinking A collaborative team player who builds credibility and trust quickly If you're an HR professional who thrives in a fast-moving, employee-focused environment and enjoys delivering high-quality advisory support, this contract role offers an excellent opportunity to make a real impact.
EXCITING OPPORTUNITY - DEMOLITION SITE MANAGER We are looking for an experienced Demolition Site Manager/Client Representative to take a leading role on a high-profile decommissioning project at one of the UK's most significant former energy sites. This is not a standard site role - this is a chance to step into a critical client-side position , acting as the eyes, ears, and decision-maker on a complex demolition programme . Start: May 2026 Rate: £60 hr (Inside IR35) Duration: Until 18/12/2026 Hours: Mon-Fri Location: North Wales. Fully site-based Project Insight: This is a decommissioned power station that has been inactive for several years and is now undergoing full mechanical demolition. While major systems are no longer operational, the site still presents complex Legacy challenges , including: Residual infrastructure and demolition sequencing risks Waste materials remaining on site Potential unknown ground conditions and contamination risks Because of this, safe planning, environmental control, and strict execution standards are absolutely critical from day one . You will be working within a highly regulated environment delivered by one of Europe's largest industrial energy organisations , known for managing major infrastructure transitions across the energy sector. Your Impact You will be the on-site client representative , ensuring: Safe and controlled demolition execution Strong contractor performance and compliance Environmental and contamination risk management Waste and materials control strategy delivery Protection of surrounding communities and assets High-quality demolition standards across all works What You'll Need Strong demolition/heavy industrial site management experience NEBOSH (essential) Experience in petrochemical/regulated environments Ability to operate in both safety and site delivery capacity Confident decision-maker on live high-risk sites Strong team collaboration skills If you're available or open to hearing more, please DM me directly. Immediate starts preferred.
May 05, 2026
Contractor
EXCITING OPPORTUNITY - DEMOLITION SITE MANAGER We are looking for an experienced Demolition Site Manager/Client Representative to take a leading role on a high-profile decommissioning project at one of the UK's most significant former energy sites. This is not a standard site role - this is a chance to step into a critical client-side position , acting as the eyes, ears, and decision-maker on a complex demolition programme . Start: May 2026 Rate: £60 hr (Inside IR35) Duration: Until 18/12/2026 Hours: Mon-Fri Location: North Wales. Fully site-based Project Insight: This is a decommissioned power station that has been inactive for several years and is now undergoing full mechanical demolition. While major systems are no longer operational, the site still presents complex Legacy challenges , including: Residual infrastructure and demolition sequencing risks Waste materials remaining on site Potential unknown ground conditions and contamination risks Because of this, safe planning, environmental control, and strict execution standards are absolutely critical from day one . You will be working within a highly regulated environment delivered by one of Europe's largest industrial energy organisations , known for managing major infrastructure transitions across the energy sector. Your Impact You will be the on-site client representative , ensuring: Safe and controlled demolition execution Strong contractor performance and compliance Environmental and contamination risk management Waste and materials control strategy delivery Protection of surrounding communities and assets High-quality demolition standards across all works What You'll Need Strong demolition/heavy industrial site management experience NEBOSH (essential) Experience in petrochemical/regulated environments Ability to operate in both safety and site delivery capacity Confident decision-maker on live high-risk sites Strong team collaboration skills If you're available or open to hearing more, please DM me directly. Immediate starts preferred.
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
May 05, 2026
Full time
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices. You are a strategic partner and passionate advocate who demonstrates measurable business value to customers at every touchpoint. Your stakeholder management expertise and resourcefulness enable you to collaborate across teams, solve complex challenges, and consistently exceed customer expectations. What You'll Do Strategic Account Management Own the vision and strategic success plan for a portfolio of mid-market and SMB customers, driving product adoption, retention, and revenue growth Build and maintain multi-level relationships within customer organisations, from program managers to C-suite decision-makers Conduct regular Executive Business Reviews showcasing metrics, ROI, outcomes, product roadmap updates, and usage optimisation strategies Customer Onboarding & Enablement Implement scalable onboarding and success motions that integrate processes, educational content, and data-driven insights Operationalise clear success criteria and track performance metrics throughout the customer lifecycle Develop best practices that accelerate time-to-value Cross-functional Collaboration Partner closely with Sales and Renewals teams on account strategies, expansion opportunities, retention forecasting, and risk mitigation Collaborate with Product, Marketing, and Support teams to advocate for customer needs and drive product improvements Foster collaboration within the Go-To-Market organisation and across your customer base Growth & Retention Monitor customer health data and proactively identify opportunities for expansion and potential risks Drive contract renewals and expansion revenue through demonstrated value and strong customer advocacy Mitigate churn through early intervention, escalation management, and cross-functional resource orchestration Cultivate customer champions who serve as references and advocates for Secure Code Warrior What You'll Bring 4+ years of experience in Customer Success, Account Management, or related role in B2B SaaS Strong stakeholder management skills with ability to influence at all organisational levels Data-driven mindset with ability to translate metrics into actionable insights and business value Excellent communication and presentation skills Proactive mindset with the ability to anticipate customer needs and identify potential risks before they impact the business Resourceful problem-solver who thrives in fast-paced, collaborative environments Passion for technology and cybersecurity (experience in developer tools or security solutions is a plus) Self-motivated with a track record of exceeding retention and growth targets You're joining us at an exciting stage in our journey, and you'll have the opportunity to create impact, deliver on your ideas, and use your spark; experience and expertise to help us live long and prosper. Warriors have full flexibility. We appreciate that you'll do your best work when you're rested and energized. With our business operating globally, there's no 9-5 grind at Secure Code Warrior. You're encouraged to work the days, times and in the way that suits your best. We also offer generous leave and work from home options so you can make work work for you. We're a tight-knit team that values humility, diversity, giving back to the community and to each other. Giving back is key to being a Warrior, and we do what we can to make the world a little bit brighter as we work to make it more secure. Diversity. Inclusion. They're more than just words for us. They're the hard-and-fast principles guiding how we build our teams, cultivate leaders and create a company where every single person feels safe and celebrated. We have a global, multicultural following-we want to reflect that inside our walls and ensure people come as they are, we like it that way!
May 05, 2026
Full time
As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices. You are a strategic partner and passionate advocate who demonstrates measurable business value to customers at every touchpoint. Your stakeholder management expertise and resourcefulness enable you to collaborate across teams, solve complex challenges, and consistently exceed customer expectations. What You'll Do Strategic Account Management Own the vision and strategic success plan for a portfolio of mid-market and SMB customers, driving product adoption, retention, and revenue growth Build and maintain multi-level relationships within customer organisations, from program managers to C-suite decision-makers Conduct regular Executive Business Reviews showcasing metrics, ROI, outcomes, product roadmap updates, and usage optimisation strategies Customer Onboarding & Enablement Implement scalable onboarding and success motions that integrate processes, educational content, and data-driven insights Operationalise clear success criteria and track performance metrics throughout the customer lifecycle Develop best practices that accelerate time-to-value Cross-functional Collaboration Partner closely with Sales and Renewals teams on account strategies, expansion opportunities, retention forecasting, and risk mitigation Collaborate with Product, Marketing, and Support teams to advocate for customer needs and drive product improvements Foster collaboration within the Go-To-Market organisation and across your customer base Growth & Retention Monitor customer health data and proactively identify opportunities for expansion and potential risks Drive contract renewals and expansion revenue through demonstrated value and strong customer advocacy Mitigate churn through early intervention, escalation management, and cross-functional resource orchestration Cultivate customer champions who serve as references and advocates for Secure Code Warrior What You'll Bring 4+ years of experience in Customer Success, Account Management, or related role in B2B SaaS Strong stakeholder management skills with ability to influence at all organisational levels Data-driven mindset with ability to translate metrics into actionable insights and business value Excellent communication and presentation skills Proactive mindset with the ability to anticipate customer needs and identify potential risks before they impact the business Resourceful problem-solver who thrives in fast-paced, collaborative environments Passion for technology and cybersecurity (experience in developer tools or security solutions is a plus) Self-motivated with a track record of exceeding retention and growth targets You're joining us at an exciting stage in our journey, and you'll have the opportunity to create impact, deliver on your ideas, and use your spark; experience and expertise to help us live long and prosper. Warriors have full flexibility. We appreciate that you'll do your best work when you're rested and energized. With our business operating globally, there's no 9-5 grind at Secure Code Warrior. You're encouraged to work the days, times and in the way that suits your best. We also offer generous leave and work from home options so you can make work work for you. We're a tight-knit team that values humility, diversity, giving back to the community and to each other. Giving back is key to being a Warrior, and we do what we can to make the world a little bit brighter as we work to make it more secure. Diversity. Inclusion. They're more than just words for us. They're the hard-and-fast principles guiding how we build our teams, cultivate leaders and create a company where every single person feels safe and celebrated. We have a global, multicultural following-we want to reflect that inside our walls and ensure people come as they are, we like it that way!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Lineside Engineer - Double Day Shifts 9 month contract Based in Broughton Offering £36.70ph Inside IR35 Shift Pattern - Week of mornings 6am - 1:10pm, Week of afternoons 1:30pm - 8:40pm Do you have experience as a Lineside Engineer? Do you hold an NVQ Level 3 or equivalent? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Lineside Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Accompany the production team / Autonomous Production Team (APT) Support in identifying, analysing, and solving technical issues not directly manageable by the Operators & First Line Manager (FLM) Provides an E2E perspective at the shopfloor level within the production team / APT Supports continuous production enablement by efficiently utilizing available resources & knowledge Contributes to the Operational Excellence targets within your area by adhering to the continuous improvement of operational processes Provide, create, and establish necessary work documents to shopfloor technicians to unblock lead time impact and unexpected workload Ensure interface management to relevant support functions needed Support in identifying NC on the shopfloor Support on identifying issues in production Support on the request for repair and the creation of specific requests for small tools Support on making EH&S rules transparent on the shopfloor If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Lineside Engineer - Double Day Shifts 9 month contract Based in Broughton Offering £36.70ph Inside IR35 Shift Pattern - Week of mornings 6am - 1:10pm, Week of afternoons 1:30pm - 8:40pm Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 05, 2026
Contractor
Lineside Engineer - Double Day Shifts 9 month contract Based in Broughton Offering £36.70ph Inside IR35 Shift Pattern - Week of mornings 6am - 1:10pm, Week of afternoons 1:30pm - 8:40pm Do you have experience as a Lineside Engineer? Do you hold an NVQ Level 3 or equivalent? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Lineside Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Accompany the production team / Autonomous Production Team (APT) Support in identifying, analysing, and solving technical issues not directly manageable by the Operators & First Line Manager (FLM) Provides an E2E perspective at the shopfloor level within the production team / APT Supports continuous production enablement by efficiently utilizing available resources & knowledge Contributes to the Operational Excellence targets within your area by adhering to the continuous improvement of operational processes Provide, create, and establish necessary work documents to shopfloor technicians to unblock lead time impact and unexpected workload Ensure interface management to relevant support functions needed Support in identifying NC on the shopfloor Support on identifying issues in production Support on the request for repair and the creation of specific requests for small tools Support on making EH&S rules transparent on the shopfloor If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Lineside Engineer - Double Day Shifts 9 month contract Based in Broughton Offering £36.70ph Inside IR35 Shift Pattern - Week of mornings 6am - 1:10pm, Week of afternoons 1:30pm - 8:40pm Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
