Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student-centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high-quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem-solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user-friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Apr 30, 2026
Seasonal
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student-centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high-quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem-solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user-friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Apr 30, 2026
Seasonal
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution s wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you re motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we d love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Apr 28, 2026
Full time
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution s wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you re motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we d love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Store Manager page is loaded Store Managerlocations: Bristol, The Mall Cribbs Causeway, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-111275At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.brilliance. As a Store Manager, you'll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You'll be a Swarovski advocate, inspiring excellence and supporting your team's growth every day. About the Job Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service Build strong customer relationships and promote loyalty programs Recruit, onboard, and coach talent, securing succession plans Set and manage individual and team targets, proactively assessing performance Oversee store operations: inventory, cash handling, loss prevention, and compliance Ensure implementation of all Swarovski policies, procedures, and standards About You 3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands Excellent leadership, coaching, and team development skills Digital proficiency and strong operational know-how A winning personality to easily establish a trustful relationship and empower others Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset English skills What We Offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount (60% off the RRP) starting on your first day 30% off the RRP on Swarovski Created Diamonds Enhanced annual holiday entitlement 1 x paid Volunteering Day each year Food & refreshments provided in store to be enjoyed during your shift Staff Referral Bonus - up to £250 Jubilee Awards to celebrate key service milestones Annual Awards to celebrate and recognize your achievements Season Ticket Loan Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Opportunities for career developmentMany of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions. About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Apr 25, 2026
Full time
Store Manager page is loaded Store Managerlocations: Bristol, The Mall Cribbs Causeway, GBtime type: Full timeposted on: Posted Todayjob requisition id: R-111275At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.brilliance. As a Store Manager, you'll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You'll be a Swarovski advocate, inspiring excellence and supporting your team's growth every day. About the Job Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service Build strong customer relationships and promote loyalty programs Recruit, onboard, and coach talent, securing succession plans Set and manage individual and team targets, proactively assessing performance Oversee store operations: inventory, cash handling, loss prevention, and compliance Ensure implementation of all Swarovski policies, procedures, and standards About You 3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands Excellent leadership, coaching, and team development skills Digital proficiency and strong operational know-how A winning personality to easily establish a trustful relationship and empower others Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset English skills What We Offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount (60% off the RRP) starting on your first day 30% off the RRP on Swarovski Created Diamonds Enhanced annual holiday entitlement 1 x paid Volunteering Day each year Food & refreshments provided in store to be enjoyed during your shift Staff Referral Bonus - up to £250 Jubilee Awards to celebrate key service milestones Annual Awards to celebrate and recognize your achievements Season Ticket Loan Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Opportunities for career developmentMany of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions. About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Our Mission We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond. Your Mission As a Support Manager, you will be instrumental in driving efficiency, enhancing customer satisfaction, and fostering innovation within our support ecosystem. Your role will be pivotal in ensuring our support function operates at its peak, leveraging data-driven insights and AI-first strategies to deliver exceptional customer experiences. The Support Manager position at Ben is a hybrid role: part individual contributor and part people manager. We think of it as a "player-coach" role because of the dynamic of leading your team, coaching and developing each team member whilst also contributing to the output volume. Responsibilities Building and implementing data-driven strategies to continuously improve support efficiency and effectiveness Creating and monitoring key performance metrics to drive actionable insights and support decision-making Delivering AI-first adoption techniques to streamline support processes and enhance customer experiences Supporting and managing a team of 6+ support professionals, fostering their growth and development Developing and executing capacity planning strategies to maintain optimal support workload Building strong relationships with key stakeholders to amplify the voice of the customer in product development Managing incidents and deploying swift, effective action plans to maintain healthy support operations Translating company vision, OKRs, and business requirements into actionable support strategies You will love this role if you have Experience managing support teams, strong analytical skills, proficiency with support software, and excellent communication skills. Proven track record in driving efficiency and implementing data-driven support strategies Strong analytical skills with the ability to derive actionable insights from complex data sets Experience with chat-based support software, particularly Intercom Proficiency in capacity planning and workload management Demonstrated ability to lead AI adoption initiatives in customer support Excellent communication skills with the ability to engage effectively at both customer and technical levels Strong incident management skills with the ability to quickly deploy effective action plans A passion for delivering exceptional customer experiences and driving continuous improvement Ability to balance individual contributions with effective team management Desirable: Experience with AI adoption in support, advanced capacity planning skills, and deep understanding of SaaS ecosystems. Our compensation & benefits It's important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. We've built an offering that provides a selection of benefits across 5 key pillars: health & wellbeing, family, lifestyle, finance and social. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here. Competitive base salary + equity, so you own what you build £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250 £500 annual Learning & Development allowance: plus 3 days paid study leave a year to support you with your professional development £500 work from home set up allowance, which you can put towards kitting out your home office Weekly lunch provided in office so you can spend quality time with the team over some tasty food! 28 days of holidays a year (plus bank holidays, which you have the option of swapping for days of celebration that are significant to you) and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service! Generous work-from-anywhere scheme, allowing you to work from abroad for up to 3 weeks, twice a year Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting Comprehensive and tailored mental health support through a leading provider Access to a choice of fitness memberships Comprehensive Private Medical Insurance Funded Life Assurance cover with the option to voluntarily increase Team activities: we have quarterly team social budgets to support spending time together and we frequently organise company wide events Diversity and Culture at Ben We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing .
Apr 25, 2026
Full time
Our Mission We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond. Your Mission As a Support Manager, you will be instrumental in driving efficiency, enhancing customer satisfaction, and fostering innovation within our support ecosystem. Your role will be pivotal in ensuring our support function operates at its peak, leveraging data-driven insights and AI-first strategies to deliver exceptional customer experiences. The Support Manager position at Ben is a hybrid role: part individual contributor and part people manager. We think of it as a "player-coach" role because of the dynamic of leading your team, coaching and developing each team member whilst also contributing to the output volume. Responsibilities Building and implementing data-driven strategies to continuously improve support efficiency and effectiveness Creating and monitoring key performance metrics to drive actionable insights and support decision-making Delivering AI-first adoption techniques to streamline support processes and enhance customer experiences Supporting and managing a team of 6+ support professionals, fostering their growth and development Developing and executing capacity planning strategies to maintain optimal support workload Building strong relationships with key stakeholders to amplify the voice of the customer in product development Managing incidents and deploying swift, effective action plans to maintain healthy support operations Translating company vision, OKRs, and business requirements into actionable support strategies You will love this role if you have Experience managing support teams, strong analytical skills, proficiency with support software, and excellent communication skills. Proven track record in driving efficiency and implementing data-driven support strategies Strong analytical skills with the ability to derive actionable insights from complex data sets Experience with chat-based support software, particularly Intercom Proficiency in capacity planning and workload management Demonstrated ability to lead AI adoption initiatives in customer support Excellent communication skills with the ability to engage effectively at both customer and technical levels Strong incident management skills with the ability to quickly deploy effective action plans A passion for delivering exceptional customer experiences and driving continuous improvement Ability to balance individual contributions with effective team management Desirable: Experience with AI adoption in support, advanced capacity planning skills, and deep understanding of SaaS ecosystems. Our compensation & benefits It's important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. We've built an offering that provides a selection of benefits across 5 key pillars: health & wellbeing, family, lifestyle, finance and social. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here. Competitive base salary + equity, so you own what you build £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250 £500 annual Learning & Development allowance: plus 3 days paid study leave a year to support you with your professional development £500 work from home set up allowance, which you can put towards kitting out your home office Weekly lunch provided in office so you can spend quality time with the team over some tasty food! 28 days of holidays a year (plus bank holidays, which you have the option of swapping for days of celebration that are significant to you) and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service! Generous work-from-anywhere scheme, allowing you to work from abroad for up to 3 weeks, twice a year Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting Comprehensive and tailored mental health support through a leading provider Access to a choice of fitness memberships Comprehensive Private Medical Insurance Funded Life Assurance cover with the option to voluntarily increase Team activities: we have quarterly team social budgets to support spending time together and we frequently organise company wide events Diversity and Culture at Ben We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing .
